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Freshdesk Omni | LinkedIn
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data-tracking-control-name="products_details_guest_switcher-tabs-jobs-search-switcher" type="button"> Jobs </button> </li> <li class="switcher-tabs__tab h-[44px] babybear:basis-1/2" aria-selected="false" role="tab"> <button class="switcher-tabs__button w-full h-full tab-md papabear:tab-vertical mamabear:tab-vertical papabear:justify-start mamabear:justify-start cursor-pointer " data-switcher-type="PEOPLE" data-tracking-control-name="products_details_guest_switcher-tabs-people-search-switcher" type="button"> People </button> </li> <li class="switcher-tabs__tab h-[44px] babybear:basis-1/2" aria-selected="false" role="tab"> <button class="switcher-tabs__button w-full h-full tab-md papabear:tab-vertical mamabear:tab-vertical papabear:justify-start mamabear:justify-start cursor-pointer " data-switcher-type="LEARNING" data-tracking-control-name="products_details_guest_switcher-tabs-learning-search-switcher" type="button"> Learning </button> </li> </ul> <button aria-label="Close" class="switcher-tabs__cancel-btn papabear:hidden mamabear:hidden block w-6 h-6 m-auto text-color-text-low-emphasis" data-tracking-control-name="products_details_guest_switcher-tabs-cancel-search-switcher" type="button"> <icon class="switcher-tabs__cancel-icon block w-3 h-3 m-auto onload" data-delayed-url="https://static.licdn.com/aero-v1/sc/h/cs55jggk4p3uqh9ozxdmpvjg7"></icon> </button> </div> </div> <section class="base-search-bar w-full h-full" data-searchbar-type="PEOPLE"> <form class="base-search-bar__form w-full flex babybear:mx-mobile-container-padding babybear:flex-col" role="search" action="/pub/dir" data-tracking-control-name="products_details_guest_people-search-bar_base-search-bar-form"> <section class="dismissable-input text-input !pr-3 bg-color-transparent flex items-center h-[40px] min-w-0 relative babybear:w-full babybear:mb-1 search-input"> <input aria-label="First Name" name="firstName" class="dismissable-input__input font-sans text-md text-color-text 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text-color-text bg-color-transparent flex items-center flex-1 focus:outline-none" placeholder="Last Name" autocomplete="on" data-tracking-control-name="products_details_guest_people-search-bar_last-name_dismissable-input" maxlength="500" type="search"> <button class="dismissable-input__button text-color-text h-[40px] min-w-[24px] w-[24px] -mr-2 opacity-0 transition-opacity duration-[0.1s] disabled:invisible focus:opacity-100" data-tracking-control-name="products_details_guest_people-search-bar_last-name_dismissable-input-clear" type="button"> <label class="sr-only">Dismiss</label> <icon class="dismissable-input__button-icon" data-delayed-url="https://static.licdn.com/aero-v1/sc/h/cs55jggk4p3uqh9ozxdmpvjg7"></icon> </button> </section> <input name="trk" value="products_details_guest_people-search-bar_search-submit" type="hidden"> <button class="base-search-bar__submit-btn block basis-[40px] flex-shrink-0 cursor-pointer babybear:invisible babybear:ml-[-9999px] babybear:w-[1px] babybear:h-[1px]" aria-label="Search" data-tracking-control-name="products_details_guest_people-search-bar_base-search-bar-search-submit" type="submit"> <icon class="base-search-bar__search-icon onload mx-auto" data-delayed-url="https://static.licdn.com/aero-v1/sc/h/cb5bsr4tsn2r4sjg9e3ls4tjl"></icon> </button> </form> </section> <section class="base-search-bar w-full h-full" data-searchbar-type="JOBS"> <form class="base-search-bar__form w-full flex babybear:mx-mobile-container-padding babybear:flex-col" role="search" action="/jobs/search" data-tracking-control-name="products_details_guest_jobs-search-bar_base-search-bar-form"> <code id="i18n_aria_live_text_no-suggestions" style="display: none"><!--"No suggestions found"--></code> <code id="i18n_aria_live_text_one-suggestion" style="display: none"><!--"One Suggestion. Use up and down keys to navigate"--></code> <code id="i18n_aria_live_text_multiple-suggestions" style="display: none"><!--"Multiple Suggestions. Use up and down keys to navigate"--></code> <section class="dismissable-input text-input !pr-3 bg-color-transparent flex items-center h-[40px] min-w-0 relative babybear:w-full babybear:mb-1 typeahead-input keywords-typeahead-input text-input"> <input aria-autocomplete="list" aria-controls="job-search-bar-keywords-typeahead-list" aria-haspopup="listbox" aria-label="Search job titles or companies" name="keywords" class="dismissable-input__input font-sans text-md text-color-text bg-color-transparent flex items-center flex-1 focus:outline-none" value="Freshworks" placeholder="Search job titles or companies" autocomplete="off" data-tracking-control-name="products_details_guest_dismissable-input" maxlength="500" role="combobox" type="search"> <!----> <div class="typeahead-input__dropdown container-lined absolute top-[calc(100%+3px)] left-0 w-full rounded-b-md rounded-t-none z-[10] overflow-hidden max-w-none babybear:min-w-full"> <template class="typeahead-item-template"> <li class="typeahead-input__dropdown-item py-1.5 px-2 hover:cursor-pointer hover:bg-color-surface-tint" role="option"> <span class="typeahead-input__dropdown-text font-sans text-sm font-bold text-color-text"></span> </li> </template> <ul class="typeahead-input__dropdown-list w-full" id="job-search-bar-keywords-typeahead-list" role="listbox"></ul> </div> <!----> <button class="dismissable-input__button text-color-text h-[40px] min-w-[24px] w-[24px] -mr-2 opacity-0 transition-opacity duration-[0.1s] disabled:invisible focus:opacity-100" data-tracking-control-name="products_details_guest_dismissable-input-clear" type="button"> <label class="sr-only">Dismiss</label> <icon class="dismissable-input__button-icon" data-delayed-url="https://static.licdn.com/aero-v1/sc/h/cs55jggk4p3uqh9ozxdmpvjg7"></icon> </button> </section> <!----> <code id="i18n_aria_live_text_no-suggestions" style="display: none"><!--"No suggestions found"--></code> <code id="i18n_aria_live_text_one-suggestion" style="display: none"><!--"One Suggestion. Use up and down keys to navigate"--></code> <code id="i18n_aria_live_text_multiple-suggestions" style="display: none"><!--"Multiple Suggestions. Use up and down keys to navigate"--></code> <section class="dismissable-input text-input !pr-3 bg-color-transparent flex items-center h-[40px] min-w-0 relative babybear:w-full babybear:mb-1 typeahead-input location-typeahead-input"> <input aria-autocomplete="list" aria-controls="job-search-bar-location-typeahead-list" aria-haspopup="listbox" aria-label="Location" name="location" class="dismissable-input__input font-sans text-md text-color-text bg-color-transparent flex items-center flex-1 focus:outline-none" value="Singapore" placeholder="Location" autocomplete="off" data-tracking-control-name="products_details_guest_dismissable-input" maxlength="500" role="combobox" type="search"> <!----> <div class="typeahead-input__dropdown container-lined absolute top-[calc(100%+3px)] left-0 w-full rounded-b-md rounded-t-none z-[10] overflow-hidden max-w-none babybear:min-w-full"> <template class="typeahead-item-template"> <li class="typeahead-input__dropdown-item py-1.5 px-2 hover:cursor-pointer hover:bg-color-surface-tint" role="option"> <span class="typeahead-input__dropdown-text font-sans text-sm font-bold text-color-text"></span> </li> </template> <ul class="typeahead-input__dropdown-list w-full" id="job-search-bar-location-typeahead-list" role="listbox"></ul> </div> <!----> <button class="dismissable-input__button text-color-text h-[40px] min-w-[24px] w-[24px] -mr-2 opacity-0 transition-opacity duration-[0.1s] disabled:invisible focus:opacity-100" data-tracking-control-name="products_details_guest_dismissable-input-clear" type="button"> <label class="sr-only">Dismiss</label> <icon class="dismissable-input__button-icon" data-delayed-url="https://static.licdn.com/aero-v1/sc/h/cs55jggk4p3uqh9ozxdmpvjg7"></icon> </button> </section> <input name="geoId" value="111422291" type="hidden"> <input name="trk" value="products_details_guest_jobs-search-bar_search-submit" type="hidden"> <button class="base-search-bar__submit-btn block basis-[40px] flex-shrink-0 cursor-pointer babybear:invisible babybear:ml-[-9999px] babybear:w-[1px] babybear:h-[1px]" aria-label="Search" data-tracking-control-name="products_details_guest_jobs-search-bar_base-search-bar-search-submit" type="submit"> <icon class="base-search-bar__search-icon onload mx-auto" data-delayed-url="https://static.licdn.com/aero-v1/sc/h/cb5bsr4tsn2r4sjg9e3ls4tjl"></icon> </button> </form> </section> <section class="base-search-bar w-full h-full" data-searchbar-type="LEARNING"> <form class="base-search-bar__form w-full flex babybear:mx-mobile-container-padding babybear:flex-col" role="search" action="/learning/search" data-tracking-control-name="products_details_guest_learning-search-bar_base-search-bar-form"> <section class="dismissable-input text-input !pr-3 bg-color-transparent flex items-center h-[40px] min-w-0 relative babybear:w-full babybear:mb-1 search-input"> <input aria-label="Search skills, subjects, or software" name="keywords" class="dismissable-input__input font-sans text-md text-color-text bg-color-transparent flex items-center flex-1 focus:outline-none" value="Freshworks" placeholder="Search skills, subjects, or software" autocomplete="on" data-tracking-control-name="products_details_guest_learning-search-bar_keywords_dismissable-input" maxlength="500" type="search"> <button class="dismissable-input__button text-color-text h-[40px] min-w-[24px] w-[24px] -mr-2 opacity-0 transition-opacity duration-[0.1s] disabled:invisible focus:opacity-100" data-tracking-control-name="products_details_guest_learning-search-bar_keywords_dismissable-input-clear" type="button"> <label class="sr-only">Dismiss</label> <icon class="dismissable-input__button-icon" data-delayed-url="https://static.licdn.com/aero-v1/sc/h/cs55jggk4p3uqh9ozxdmpvjg7"></icon> </button> </section> <input class="nav__search-uoo" name="upsellOrderOrigin" type="hidden"> <input name="trk" value="products_details_guest_learning-search-bar_search-submit" type="hidden"> <button class="base-search-bar__submit-btn block basis-[40px] flex-shrink-0 cursor-pointer babybear:invisible babybear:ml-[-9999px] babybear:w-[1px] babybear:h-[1px]" aria-label="Search" data-tracking-control-name="products_details_guest_learning-search-bar_base-search-bar-search-submit" type="submit"> <icon class="base-search-bar__search-icon onload mx-auto" data-delayed-url="https://static.licdn.com/aero-v1/sc/h/cb5bsr4tsn2r4sjg9e3ls4tjl"></icon> </button> </form> </section> <div aria-live="polite" class="search-bar__live-text sr-only" role="status"></div> </section> <!----> <div class="nav__cta-container order-3 flex gap-x-1 justify-end min-w-[100px] flex-nowrap flex-shrink-0 babybear:flex-wrap flex-2 "> <a class="nav__button-tertiary btn-md btn-tertiary" href="https://www.linkedin.com/signup/cold-join?session_redirect=%2Fservices%2Fproducts%2Ffreshworks-inc-freshworks-customer-service-suite%2F&trk=products_details_guest_nav-header-join" data-tracking-control-name="products_details_guest_nav-header-join" data-test-live-nav-primary-cta data-tracking-will-navigate> Join now </a> <a class="nav__button-secondary btn-md btn-secondary-emphasis" href="https://www.linkedin.com/uas/login?session_redirect=%2Fservices%2Fproducts%2Ffreshworks-inc-freshworks-customer-service-suite%2F&fromSignIn=true&trk=products_details_guest_nav-header-signin" data-tracking-control-name="products_details_guest_nav-header-signin" data-tracking-will-navigate> Sign in </a> <!----> </div> <!----> <!----> </nav> </header> <!----> <!----> <main class="main papabear:flex papabear:w-content-max-w papabear:mx-auto papabear:pt-desktop-content-top-margin mamabear:pt-desktop-content-top-margin " id="main-content" role="main"> <section class="core-rail mx-auto papabear:w-core-rail-width mamabear:max-w-[790px] babybear:max-w-[790px]"> <div class="details mx-details-container-padding"> <section class="top-card-layout container-lined overflow-hidden babybear:rounded-[0px]"> <figure class="cover-img min-h-[87px] papbear:min-h-[100px] rounded-t-[2px] babybear:rounded-[0px] -z-1"> <code id="cover-image" style="display: none"><!--{"width":1128,"x":0,"y":0,"height":191}--></code> <div class="cover-img__image-frame relative w-full overflow-hidden pb-[calc((134/782)*100%)]"> <div class="cover-img__image-position absolute top-0 right-0 bottom-0 left-0 "> <img class="cover-img__image relative w-full h-full object-cover" src="https://media.licdn.com/dms/image/v2/D561BAQF_RcqWXD4Fqg/company-background_10000/company-background_10000/0/1731575426632/freshworks_inc_cover?e=2147483647&v=beta&t=PyhgWpFDTqu3C-e05XuCH6cyqVP_Pb_-YT8EMsfcjuM" loading="lazy" data-embed-id="cover-image" alt> </div> </div> <!----> </figure> <div class="top-card-layout__card relative p-2 papabear:p-details-container-padding"> <div class="top-card-layout__entity-image-container flex"> <img class="inline-block relative w-12 h-12 top-card-layout__entity-image shadow-color-shadow shadow-[0_4px_12px] border-2 border-solid border-color-surface mt-[-70px] mb-[14px] papabear:border-4 papabear:mt-[-100px] papabear:mb-[18px]" data-delayed-url="https://media.licdn.com/dms/image/v2/D5633AQFfnV-81Kntfw/productpage-logo-image_100_100/productpage-logo-image_100_100/0/1697625376569/freshworks_inc_customer_service_suite_logo?e=2147483647&v=beta&t=yKPsvrMPBrt045-mB858EkLD4-sKFCEW8M2ePxgyFMQ" data-ghost-classes="bg-color-entity-ghost-background" data-ghost-url="https://static.licdn.com/aero-v1/sc/h/5fnrxyask3t3av1g9ym526ben" alt="Freshdesk Omni"> </div> <div class="top-card-layout__entity-info-container flex flex-wrap papabear:flex-nowrap"> <div class="top-card-layout__entity-info flex-grow flex-shrink-0 basis-0 babybear:flex-none babybear:w-full babybear:flex-none babybear:w-full"> <h1 class="top-card-layout__title font-sans text-lg papabear:text-xl font-bold leading-open text-color-text mb-0"> Freshdesk Omni </h1> <h2 class="top-card-layout__headline break-words font-sans text-md leading-open text-color-text"> <span class="top-card__subline-text"> <a href="/products/categories/help-desk-software?trk=products_details_guest_product_category" data-tracking-control-name="products_details_guest_product_category" data-tracking-will-navigate="true">Help Desk Software</a> by <a href="https://www.linkedin.com/company/freshworks-inc/?trk=products_details_guest_organization_page" data-tracking-control-name="products_details_guest_organization_page" data-tracking-will-navigate="true">Freshworks</a> </span> </h2> <h3 class="top-card-layout__first-subline font-sans text-md leading-open text-color-text-low-emphasis"> <div class="face-pile flex top-card__face-pile"> <div class="face-pile__images-container self-start flex-shrink-0 mr-1 leading-[1]"> <img class="inline-block relative rounded-[50%] w-4 h-4 face-pile__image border-1 border-solid border-color-transparent -ml-2 first:ml-0" 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link-no-visited-state" href="https://www.linkedin.com/uas/login?session_redirect=%2Fproducts%2Ffreshworks-inc-freshworks-customer-service-suite%3FviewConnections%3Dtrue&trk=products_details_guest_face-pile-cta" data-tracking-control-name="products_details_guest_face-pile-cta" data-tracking-will-navigate> See who's skilled in this </a> </div> </h3> <!----> <div class="top-card-layout__cta-container flex flex-wrap mt-0.5 papabear:mt-0 ml-[-12px]"> <a class="top-card-layout__cta mt-2 ml-1.5 h-auto babybear:flex-auto top-card-layout__cta--primary btn-md btn-primary" href="https://www.linkedin.com/uas/login?session_redirect=%2Fproducts%2Ffreshworks-inc-freshworks-customer-service-suite&trk=products_details_guest_primary_call_to_action" aria-label="Add Freshdesk Omni as skill" data-tracking-control-name="products_details_guest_primary_call_to_action" data-tracking-will-navigate> Add as skill </a> <a class="top-card-layout__cta mt-2 ml-1.5 h-auto babybear:flex-auto top-card-layout__cta--secondary btn-md btn-secondary top-card__secondary-cta" href="https://www.freshworks.com/customer-service-suite/?trk=products_details_guest_secondary_call_to_action" aria-label="Get started with Freshdesk Omni" data-tracking-control-name="products_details_guest_secondary_call_to_action" data-tracking-will-navigate> Get started </a> </div> </div> <!----> </div> <div class="ellipsis-menu absolute right-0 top-0 top-card-layout__ellipsis-menu mr-1 papabear:mt-0.5 papabear:mr-2"> <div class="collapsible-dropdown flex items-center relative hyphens-auto"> <button class="ellipsis-menu__trigger collapsible-dropdown__button btn-md btn-tertiary cursor-pointer !py-[6px] !px-1 flex items-center rounded-[50%] " aria-expanded="false" aria-label="Open menu" data-tracking-control-name="products_details_guest_ellipsis-menu-trigger"> <icon class="ellipsis-menu__trigger-icon m-0 p-0 centered-icon" data-delayed-url="https://static.licdn.com/aero-v1/sc/h/671xosfpvk4c0kqtyl87hashi"></icon> </button> <ul class="collapsible-dropdown__list hidden container-raised absolute w-auto overflow-y-auto flex-col items-stretch z-1 bottom-auto top-[100%]" role="menu" tabindex="-1"> <li class="ellipsis-menu__item border-t-1 border-solid border-color-border-low-emphasis first-of-type:border-none flex"> <a href="https://www.linkedin.com/uas/login?session_redirect=%2Fproducts%2Ffreshworks-inc-freshworks-customer-service-suite%3Freport%3Dtrue&trk=products_details_guest_ellipsis-menu-semaphore-sign-in-redirect" data-tracking-control-name="products_details_guest_ellipsis-menu-semaphore-sign-in-redirect" data-tracking-will-navigate data-item-type="semaphore" data-semaphore-content-type="PRODUCT" data-semaphore-content-urn="urn:li:standardizedProduct:516069" data-semaphore-tracking-prefix="products_details_guest_ellipsis-menu-semaphore" data-is-logged-in="false" data-modal="semaphore__toggle" 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pointer-events-none z-[1000] transition-[opacity] ease-[cubic-bezier(0.25,0.1,0.25,1.0)] duration-[0.17s] py-4"> <section aria-modal="true" role="dialog" aria-labelledby="semaphore-modal-modal-header" tabindex="-1" class="max-h-full modal__wrapper overflow-auto p-0 bg-color-background-container max-w-[1128px] min-h-[160px] relative scale-[0.25] shadow-sm shadow-color-border-faint transition-[transform] ease-[cubic-bezier(0.25,0.1,0.25,1.0)] duration-[0.33s] focus:outline-0 modal__wrapper--with-footer flex flex-col w-[1128px] mamabear:w-[744px] babybear:w-[360px] max-w-[min(744px,100%-24px)] rounded-md"> <header class="modal__header flex items-center justify-between border-b-1 border-solid border-color-border-faint py-1.5 px-3 "> <h2 id="semaphore-modal-modal-header" class="modal__title font-normal leading-open text-color-text text-lg">Report</h2> <button class="modal__dismiss modal__dismiss--with-icon btn-tertiary h-[40px] w-[40px] p-0 rounded-full indent-0 " aria-label="Dismiss" data-tracking-control-name="products_details_guest_ellipsis-menu-semaphore-modal_modal_dismiss" type="button"> <icon class="modal__dismiss-icon relative top-[2px]" data-delayed-url="https://static.licdn.com/aero-v1/sc/h/gs508lg3t2o81tq7pmcgn6m2"></icon> </button> <!----> </header> <main class="modal__main w-full flex-1"> <h2 class="semaphore-modal__title text-md font-medium mb-1 ml-2 mt-2 text-color-text"> Report<!-- semaphore title goes here --> </h2> <div class="semaphore-modal__content text-color-text"></div> </main> <footer class="modal__footer flex justify-end py-1.5 px-3 border-t-1 border-solid border-color-border-faint"> <button class="btn-md btn-secondary" data-semaphore-action="back" data-tracking-control-name="semaphore-back">Back</button> <button class="btn-md btn-primary ml-1" data-semaphore-action="submit" data-tracking-control-name="semaphore-submit" disabled="true">Submit</button> </footer> </section> </div> </div> </div> <template id="semaphore-container-template"> <ul class="semaphore-options-container mb-2"> <!-- list of semaphore options --> </ul> </template> <template id="semaphore-block-template"> <li class="px-2 py-1" data-semaphore-item="action"> <span class="text-sm text-color-text-low-emphasis whitespace-pre-line" data-attr="block-content"></span> <input class="hidden scale-150" data-tracking-control-name="products_details_guest_ellipsis-menu-semaphore" name="semaphore-action" checked value data-semaphore-input type="radio"> </li> </template> <template id="semaphore-section-template"> <li class="px-2 py-1" data-semaphore-item="section"> <button class="w-full text-color-text" data-tracking-control-name="products_details_guest_ellipsis-menu-semaphore" data-semaphore-input> <span class="text-md text-left inline-block w-[calc(100%-24px)]" data-attr="title"></span> <icon class="float-right w-[24px] h-[24px] opacity-60" data-delayed-url="https://static.licdn.com/aero-v1/sc/h/bib7g6ntpj66fbkg8zzh0psp2"></icon> </button> </li> </template> <template id="semaphore-openpage-template"> <li class="px-2 py-1 border-t-1 border-solid border-color-border-faint" data-semaphore-item="openpage"> <span class="text-md font-medium block my-1" data-attr="body"></span> <button data-tracking-control-name="products_details_guest_ellipsis-menu-semaphore" data-semaphore-input> <span class="text-md text-color-text" data-attr="title"></span> </button> </li> </template> <template id="semaphore-action-template"> <li class="px-2 py-1" data-semaphore-item="action" data-semaphore-type> <span class="text-md font-medium inline-block my-1" data-attr="body"></span> <button class="w-full text-color-text" data-tracking-control-name="products_details_guest_ellipsis-menu-semaphore" data-semaphore-input> <span class="text-md text-left inline-block w-[calc(100%-24px)]" data-attr="title"></span> <icon class="float-right w-[24px] h-[24px] opacity-60" data-delayed-url="https://static.licdn.com/aero-v1/sc/h/bib7g6ntpj66fbkg8zzh0psp2"></icon> </button> </li> </template> <template id="semaphore-action-radio-template"> <li class="px-2 py-1" data-semaphore-item="action"> <label> <div class="flex"> <input class="scale-150" data-tracking-control-name="products_details_guest_ellipsis-menu-semaphore" name="semaphore-action" value data-semaphore-input type="radio"> <span class="text-md inline-block ml-1" data-attr="title"></span> </div> <span class="text-sm text-left inline-block w-[calc(100%-24px)] opacity-60 pl-[30px]" data-attr="body"></span> </label> </li> </template> <template id="semaphore-openlink-template"> <li class="px-2 py-1" data-semaphore-item="openlink"> <a class="text-color-text hover:no-underline visited:text-color-text" data-semaphore-input data-tracking-control-name="products_details_guest_ellipsis-menu-semaphore" href target="_blank" data-tracking-will-navigate> <span class="text-md text-color-text font-normal inline-block" data-attr="title"></span> <span class="text-sm text-color-text font-normal inline-block w-[calc(100%-24px)] opacity-60" data-attr="body"></span> <icon class="float-right w-[24px] h-[24px] opacity-60" data-delayed-url="https://static.licdn.com/aero-v1/sc/h/481psuouj1lu3q2laho6vqwhn"></icon> </a> </li> </template> <template id="semaphore-result-template"> <p class="semaphore-options-container__item pl-2 pb-2" data-semaphore-item="result"> <span class="text-sm font-normal text-color-text-secondary" data-attr="thanks-text-body"></span> <a class="text-sm font-semibold text-color-link" href="https://www.linkedin.com/help/linkedin/answer/37822" target="_blank" data-attr="thanks-help-center-link" data-tracking-control-name="products_details_guest_ellipsis-menu-semaphore-help-center" data-tracking-will-navigate data-semaphore-input></a> </p> </template> </li> </ul> <!----> </div> </div> <!----> </div> </section> <section class="about"> <h2 class="t-24">About</h2> <p class="t-16">Freshdesk Omni provides a seamless experience across channels, from<br/>automated self-service to agent-led conversational support, plus advanced<br/>ticketing management for issues that require collaboration across teams,<br/>all powered by Freddy AI</p> <p class="about__roles-title">This product is intended for</p> <ul class="about__roles-list"> <li class="about__roles-item"> Customer Service Specialist </li> <li class="about__roles-item"> Customer Service Representative </li> <li class="about__roles-item"> Customer Support Specialist </li> <li class="about__roles-item"> Customer Service Manager </li> </ul> </section> <hr> <section class="media-section"> <h2 class="t-24">Media</h2> <button aria-label="View All-in-one solution" class="media-section__primary-item-button media-section__media-item-button" data-modal="products-media-modal-outlet" data-tracking-control-name="products_details_guest_media_primary_item" type="button"> <div class="media-section__primary-item"> <div class="media-section__play-icon-wrapper"> <icon class="media-section__play-icon" data-delayed-url="https://static.licdn.com/aero-v1/sc/h/9n9raq7fmdu241tpsxwodsmcd"></icon> </div> <img alt="All-in-one solution" class="media-section__thumbnail" data-delayed-url="https://media.licdn.com/dms/image/v2/D5633AQFkq5Ngasm83Q/thumbnail-720-1280/thumbnail-720-1280/0/1697625773613?e=2147483647&v=beta&t=DYK335QLux2Gyu7mZ5FA9qAefKlm822MzUPiQ8jVYiY"> </div> </button> <div class="media-section__secondary-items-container"> <button aria-label="View Supercharge agent productivity" data-modal="products-media-modal-outlet" data-tracking-control-name="products_details_guest_media_secondary_item" class="media-section__media-item-button" type="button"> <div class="media-section__secondary-item"> <div class="media-section__play-icon-wrapper"> <icon class="media-section__play-icon" data-delayed-url="https://static.licdn.com/aero-v1/sc/h/9n9raq7fmdu241tpsxwodsmcd"></icon> </div> <img alt="Supercharge agent productivity" class="media-section__thumbnail" data-delayed-url="https://media.licdn.com/dms/image/v2/D5633AQEcFWyc-40Srg/videocover-low/videocover-low/0/1700711081856?e=2147483647&v=beta&t=6Sz5wdolFW0KWnZhfb9p5kycoom1SpOCqaS3OWmK028"> </div> </button> <button aria-label="View Enable seamless collaboration across teams" data-modal="products-media-modal-outlet" data-tracking-control-name="products_details_guest_media_secondary_item" class="media-section__media-item-button" type="button"> <div class="media-section__secondary-item"> <div class="media-section__play-icon-wrapper"> <icon class="media-section__play-icon" data-delayed-url="https://static.licdn.com/aero-v1/sc/h/9n9raq7fmdu241tpsxwodsmcd"></icon> </div> <img alt="Enable seamless collaboration across teams" class="media-section__thumbnail" data-delayed-url="https://media.licdn.com/dms/image/v2/D5633AQHanPDtAbqiVA/videocover-low/videocover-low/0/1700711162548?e=2147483647&v=beta&t=Ym3t9CbJMN5P1AMwsy_nQMXgcLpDKKWEJcX1SEHWCy4"> </div> </button> <button aria-label="View Make smart decisions faster" data-modal="products-media-modal-outlet" data-tracking-control-name="products_details_guest_media_secondary_item" class="media-section__media-item-button" type="button"> <div class="media-section__secondary-item"> <div class="media-section__play-icon-wrapper"> <icon class="media-section__play-icon" data-delayed-url="https://static.licdn.com/aero-v1/sc/h/9n9raq7fmdu241tpsxwodsmcd"></icon> </div> <img alt="Make smart decisions faster" class="media-section__thumbnail" data-delayed-url="https://media.licdn.com/dms/image/v2/D5633AQH78UkeLnGUVg/videocover-low/videocover-low/0/1700711209314?e=2147483647&v=beta&t=9Zbt-JeW7bZR8-u8t95lRzZF987ycQPm6Y3zI91Kzco"> </div> </button> <button aria-label="View Drive productivity and enable excellent support" data-modal="products-media-modal-outlet" data-tracking-control-name="products_details_guest_media_secondary_item" class="media-section__media-item-button" type="button"> <div class="media-section__secondary-item"> <div class="media-section__play-icon-wrapper"> <icon class="media-section__play-icon" data-delayed-url="https://static.licdn.com/aero-v1/sc/h/9n9raq7fmdu241tpsxwodsmcd"></icon> </div> <img alt="Drive productivity and enable excellent support" class="media-section__thumbnail" data-delayed-url="https://media.licdn.com/dms/image/v2/D5633AQHBk4gxAS8pww/videocover-low/videocover-low/0/1700711272654?e=2147483647&v=beta&t=TfNvlZ7ZsIQH4h0cVwFizfW1M8AZWs_HWkGvfE6L1mI"> </div> </button> </div> </section> <div class> <!----> <div id="media-modal" class="modal media-modal " data-outlet="products-media-modal-outlet"> <!----> <div class="modal__overlay flex items-center bg-color-background-scrim justify-center fixed bottom-0 left-0 right-0 top-0 opacity-0 invisible pointer-events-none z-[1000] transition-[opacity] ease-[cubic-bezier(0.25,0.1,0.25,1.0)] duration-[0.17s] py-4"> <section aria-modal="true" role="dialog" aria-labelledby="media-modal-modal-header" tabindex="-1" class="max-h-full modal__wrapper overflow-auto p-0 bg-color-background-container max-w-[1128px] min-h-[160px] relative scale-[0.25] shadow-sm shadow-color-border-faint transition-[transform] ease-[cubic-bezier(0.25,0.1,0.25,1.0)] duration-[0.33s] focus:outline-0 w-[774px] babybear:w-[360px] rounded-md"> <h2 id="media-modal__header" class="media-modal__header"> Products media viewer </h2> <button class="modal__dismiss btn-tertiary h-[40px] w-[40px] p-0 rounded-full indent-0 media-modal__dismiss-btn" aria-label="Dismiss" data-tracking-control-name="products_details_guest_media_modal_dismiss_btn"> <icon class="modal__dismiss-icon modal__dismiss--with-icon" data-delayed-url="https://static.licdn.com/aero-v1/sc/h/gs508lg3t2o81tq7pmcgn6m2"></icon> </button> <main class="modal__main w-full "> <button class="media-modal__nav-button media-modal__prev-button" data-tracking-control-name="products_details_guest_media_modal_prev" aria-label="View previous" data-direction="prev"> <icon data-delayed-url="https://static.licdn.com/aero-v1/sc/h/biyhhk26d5ai5a5kecpbldvm0"></icon> </button> <div class="media-modal__main"> <section class="slide-list overflow-hidden relative media-modal__slide-list" data-disabled="true"> <header class="slide-list__header sticky left-0 flex items-center flex-wrap mb-2"> <!----><!----> </header> <ul class="slide-list__list items-stretch flex list-none transition-all duration-slow ease-standard "> <li class="media-modal__media-item " data-media-item="0"> <div class="media-modal__media-item-content"> <div class="share-native-video"> <video class="share-native-video__node video-js" data-sources="[{"src":"https://dms.licdn.com/playlist/vid/v2/D5633AQFkq5Ngasm83Q/mp4-720p-30fp-crf28/mp4-720p-30fp-crf28/0/1697625816055?e=2147483647&v=beta&t=7vtDMgj_bXZR7wS9zC1_Sdxz39ZKuwbHUUaNz4qUZLs#.mp4"}]" data-poster-url="https://media.licdn.com/dms/image/v2/D5633AQFkq5Ngasm83Q/thumbnail-720-1280/thumbnail-720-1280/0/1697625773613?e=2147483647&v=beta&t=DYK335QLux2Gyu7mZ5FA9qAefKlm822MzUPiQ8jVYiY" data-digitalmedia-asset-urn="urn:li:digitalmediaAsset:fakeUrn" data-tracking-id="products_details_guest_media_modal_native_video"> </video> </div> <h3 class="t-16 t-white">All-in-one solution</h3> <p class="t-14 t-white t-white--light">Improve customer experience and agent productivity with generative AI. One seamless omnichannel solution for self-service, conversational support, and ticketing.</p> </div> </li> <li class="media-modal__media-item " data-media-item="1"> <div class="media-modal__media-item-content"> <div class="share-native-video"> <video class="share-native-video__node video-js" data-sources="[{"src":"https://dms.licdn.com/playlist/vid/v2/D5633AQEcFWyc-40Srg/mp4-720p-30fp-crf28/mp4-720p-30fp-crf28/0/1700711086389?e=2147483647&v=beta&t=pse1GDQ5kgPkWKTOCVKgKH5kCVypGcL-9RboLM7nadk#.mp4"}]" data-poster-url="https://media.licdn.com/dms/image/v2/D5633AQEcFWyc-40Srg/videocover-low/videocover-low/0/1700711081856?e=2147483647&v=beta&t=6Sz5wdolFW0KWnZhfb9p5kycoom1SpOCqaS3OWmK028" data-digitalmedia-asset-urn="urn:li:digitalmediaAsset:fakeUrn" data-tracking-id="products_details_guest_media_modal_native_video"> </video> </div> <h3 class="t-16 t-white">Supercharge agent productivity</h3> <p class="t-14 t-white t-white--light">Empower agents to personalize service on the fly. View all customer interactions across channels in one place. Freddy Copilot is an always-on assistant that can suggest responses, recommend actions, and summarize events.</p> </div> </li> <li class="media-modal__media-item " data-media-item="2"> <div class="media-modal__media-item-content"> <div class="share-native-video"> <video class="share-native-video__node video-js" data-sources="[{"src":"https://dms.licdn.com/playlist/vid/v2/D5633AQHanPDtAbqiVA/mp4-720p-30fp-crf28/mp4-720p-30fp-crf28/0/1700711165555?e=2147483647&v=beta&t=fIBNTwAEUmmTiR7rI1KZOXY0H6Cb4yzDfpU3LgiG3nk#.mp4"}]" data-poster-url="https://media.licdn.com/dms/image/v2/D5633AQHanPDtAbqiVA/videocover-low/videocover-low/0/1700711162548?e=2147483647&v=beta&t=Ym3t9CbJMN5P1AMwsy_nQMXgcLpDKKWEJcX1SEHWCy4" data-digitalmedia-asset-urn="urn:li:digitalmediaAsset:fakeUrn" data-tracking-id="products_details_guest_media_modal_native_video"> </video> </div> <h3 class="t-16 t-white">Enable seamless collaboration across teams</h3> <p class="t-14 t-white t-white--light">Reach out to colleagues to swiftly resolve customer issues. Swarm fast. Rally a dream team. Track accountability. Advanced ticketing keeps all the information in one place, so it鈥檚 easy to stay on top of progress and no one drops the ball.</p> </div> </li> <li class="media-modal__media-item " data-media-item="3"> <div class="media-modal__media-item-content"> <div class="share-native-video"> <video class="share-native-video__node video-js" data-sources="[{"src":"https://dms.licdn.com/playlist/vid/v2/D5633AQH78UkeLnGUVg/mp4-720p-30fp-crf28/mp4-720p-30fp-crf28/0/1700711212302?e=2147483647&v=beta&t=u9g8teVj1SgflGRquMtV7ts04j9yqKPlXbUmuJTbxzU#.mp4"}]" data-poster-url="https://media.licdn.com/dms/image/v2/D5633AQH78UkeLnGUVg/videocover-low/videocover-low/0/1700711209314?e=2147483647&v=beta&t=9Zbt-JeW7bZR8-u8t95lRzZF987ycQPm6Y3zI91Kzco" data-digitalmedia-asset-urn="urn:li:digitalmediaAsset:fakeUrn" data-tracking-id="products_details_guest_media_modal_native_video"> </video> </div> <h3 class="t-16 t-white">Make smart decisions faster</h3> <p class="t-14 t-white t-white--light">Powered by generative AI, Freddy Insights proactively analyzes performance data for opportunities to optimize productivity and head off potential issues. Freddy Insights even recommends remediation actions鈥攁nd helps execute them.</p> </div> </li> <li class="media-modal__media-item " data-media-item="4"> <div class="media-modal__media-item-content"> <div class="share-native-video"> <video class="share-native-video__node video-js" data-sources="[{"src":"https://dms.licdn.com/playlist/vid/v2/D5633AQHBk4gxAS8pww/mp4-720p-30fp-crf28/mp4-720p-30fp-crf28/0/1700711276801?e=2147483647&v=beta&t=u_s6Jk8tkOE8EXxxU6WpzIrIEHhLvKTGYqKq9BOeWp4#.mp4"}]" data-poster-url="https://media.licdn.com/dms/image/v2/D5633AQHBk4gxAS8pww/videocover-low/videocover-low/0/1700711272654?e=2147483647&v=beta&t=TfNvlZ7ZsIQH4h0cVwFizfW1M8AZWs_HWkGvfE6L1mI" data-digitalmedia-asset-urn="urn:li:digitalmediaAsset:fakeUrn" data-tracking-id="products_details_guest_media_modal_native_video"> </video> </div> <h3 class="t-16 t-white">Drive productivity and enable excellent support</h3> <p class="t-14 t-white t-white--light">Give admins the tools to streamline operations and boost efficiency with AI-powered workflow automations.</p> </div> </li> </ul> <!----> </section> </div> <button class="media-modal__nav-button media-modal__next-button" data-tracking-control-name="products_details_guest_media_modal_next" aria-label="View next" data-direction="prev"> <icon data-delayed-url="https://static.licdn.com/aero-v1/sc/h/73nr9uepxmoglbtk1070omywz"></icon> </button> </main> <!----> </section> </div> </div> </div> <hr> <section class="customers"> <h2 class="t-24">Featured customers of Freshdesk Omni</h2> <div class="show-more-less"> <!----> <ul data-max-num-to-show="6" class="show-more-less__list show-more-less__list--hide-after-6" data-impression-id="products_details_guest_show-more-less"> <li class="customers__organization-card"> <a href="/company/klarna?trk=products_details_guest_organization_image" aria-label="Klarna" data-cta-type="VIEW_ENTITY" data-tracking-will-navigate data-tracking-control-name="products_details_guest_organization_image"> <img class="artdeco-entity-image artdeco-entity-image--square-5 customer__logo" data-delayed-url="https://media.licdn.com/dms/image/v2/D4E0BAQEKo8RSbFptLA/company-logo_100_100/company-logo_100_100/0/1706794863353/klarna_logo?e=2147483647&v=beta&t=ZmfQkR4vj3BEwNzTDEOzgsWswPNd4wpMYITYcTCkIL0" data-ghost-classes="artdeco-entity-image--ghost" data-ghost-url="https://static.licdn.com/aero-v1/sc/h/9rxpcj33wtsq3w7nxb3u3ku6e" alt="Klarna"> </a> <div class="customer__content"> <h3 class="t-16"> <a class="customer__organization-name" href="/company/klarna?trk=products_details_guest_organization_name" aria-label="Klarna" data-cta-type="VIEW_ENTITY" data-tracking-will-navigate data-tracking-control-name="products_details_guest_organization_name"> Klarna </a> </h3> <h4 class="t-14"> Software Development </h4> <p class="t-12 t-black--light"> 345,648 followers </p> </div> </li> <li class="customers__organization-card"> <a href="/company/travix?trk=products_details_guest_organization_image" aria-label="Travix" data-cta-type="VIEW_ENTITY" data-tracking-will-navigate data-tracking-control-name="products_details_guest_organization_image"> <img class="artdeco-entity-image artdeco-entity-image--square-5 customer__logo" data-delayed-url="https://media.licdn.com/dms/image/v2/C4E0BAQHrOiC1xvRJNA/company-logo_100_100/company-logo_100_100/0/1659964256420/travix_international_logo?e=2147483647&v=beta&t=oYc4i5MT_y0gnW9XlLilAY3sYYMG3T-sNXHbUKI4WqE" data-ghost-classes="artdeco-entity-image--ghost" data-ghost-url="https://static.licdn.com/aero-v1/sc/h/9rxpcj33wtsq3w7nxb3u3ku6e" alt="Travix"> </a> <div class="customer__content"> <h3 class="t-16"> <a class="customer__organization-name" href="/company/travix?trk=products_details_guest_organization_name" aria-label="Travix" data-cta-type="VIEW_ENTITY" data-tracking-will-navigate data-tracking-control-name="products_details_guest_organization_name"> Travix </a> </h3> <h4 class="t-14"> Software Development </h4> <p class="t-12 t-black--light"> 14,896 followers </p> </div> </li> <li class="customers__organization-card"> <a href="/company/multichoicegroup?trk=products_details_guest_organization_image" aria-label="MultiChoice Group" data-cta-type="VIEW_ENTITY" data-tracking-will-navigate data-tracking-control-name="products_details_guest_organization_image"> <img class="artdeco-entity-image artdeco-entity-image--square-5 customer__logo" data-delayed-url="https://media.licdn.com/dms/image/v2/D4D0BAQEPb9pSu_pwvw/company-logo_100_100/company-logo_100_100/0/1698153350052/multichoicegroup_logo?e=2147483647&v=beta&t=bcP3UFfWXjhrZfCzyr35J7jVY4U4eLVRcgePXLZ46TM" data-ghost-classes="artdeco-entity-image--ghost" data-ghost-url="https://static.licdn.com/aero-v1/sc/h/9rxpcj33wtsq3w7nxb3u3ku6e" alt="MultiChoice Group"> </a> <div class="customer__content"> <h3 class="t-16"> <a class="customer__organization-name" href="/company/multichoicegroup?trk=products_details_guest_organization_name" aria-label="MultiChoice Group" data-cta-type="VIEW_ENTITY" data-tracking-will-navigate data-tracking-control-name="products_details_guest_organization_name"> MultiChoice Group </a> </h3> <h4 class="t-14"> Broadcast Media Production and Distribution </h4> <p class="t-12 t-black--light"> 444,244 followers </p> </div> </li> <li class="customers__organization-card"> <a href="/company/bel-usa-llc?trk=products_details_guest_organization_image" aria-label="BEL USA LLC" data-cta-type="VIEW_ENTITY" data-tracking-will-navigate data-tracking-control-name="products_details_guest_organization_image"> <img class="artdeco-entity-image artdeco-entity-image--square-5 customer__logo" data-delayed-url="https://media.licdn.com/dms/image/v2/C4E0BAQFRcYoRtd26qw/company-logo_100_100/company-logo_100_100/0/1631337500470?e=2147483647&v=beta&t=1o9T7KkeHAlOwFWsY3fiq5_qNQMeGQwsgEIjbMWZDqk" data-ghost-classes="artdeco-entity-image--ghost" data-ghost-url="https://static.licdn.com/aero-v1/sc/h/9rxpcj33wtsq3w7nxb3u3ku6e" alt="BEL USA LLC"> </a> <div class="customer__content"> <h3 class="t-16"> <a class="customer__organization-name" href="/company/bel-usa-llc?trk=products_details_guest_organization_name" aria-label="BEL USA LLC" data-cta-type="VIEW_ENTITY" data-tracking-will-navigate data-tracking-control-name="products_details_guest_organization_name"> BEL USA LLC </a> </h3> <h4 class="t-14"> Printing Services </h4> <p class="t-12 t-black--light"> 6,604 followers </p> </div> </li> <li class="customers__organization-card"> <a href="/company/phonepe-internet?trk=products_details_guest_organization_image" aria-label="PhonePe" data-cta-type="VIEW_ENTITY" data-tracking-will-navigate data-tracking-control-name="products_details_guest_organization_image"> <img class="artdeco-entity-image artdeco-entity-image--square-5 customer__logo" data-delayed-url="https://media.licdn.com/dms/image/v2/D560BAQHLOrShxWW33g/company-logo_100_100/company-logo_100_100/0/1732870614932/phonepe_internet_logo?e=2147483647&v=beta&t=09gfiudcKM9d5Urbb5ZWLBlHIshGNxCo6uG3oQpoL_g" data-ghost-classes="artdeco-entity-image--ghost" data-ghost-url="https://static.licdn.com/aero-v1/sc/h/9rxpcj33wtsq3w7nxb3u3ku6e" alt="PhonePe"> </a> <div class="customer__content"> <h3 class="t-16"> <a class="customer__organization-name" href="/company/phonepe-internet?trk=products_details_guest_organization_name" aria-label="PhonePe" data-cta-type="VIEW_ENTITY" data-tracking-will-navigate data-tracking-control-name="products_details_guest_organization_name"> PhonePe </a> </h3> <h4 class="t-14"> Software Development </h4> <p class="t-12 t-black--light"> 1,132,024 followers </p> </div> </li> <li class="customers__organization-card"> <a href="/company/blue-nile?trk=products_details_guest_organization_image" aria-label="Blue Nile" data-cta-type="VIEW_ENTITY" data-tracking-will-navigate data-tracking-control-name="products_details_guest_organization_image"> <img class="artdeco-entity-image artdeco-entity-image--square-5 customer__logo" data-delayed-url="https://media.licdn.com/dms/image/v2/C560BAQFaBcVs_rk5YA/company-logo_100_100-alternative/company-logo_100_100-alternative/0/1630640799396/blue_nile_logo?e=2147483647&v=beta&t=On8xMnuqKx-HvVL02DluXQ7DUNvPSzAeXOCEEGiCqfQ" data-ghost-classes="artdeco-entity-image--ghost" data-ghost-url="https://static.licdn.com/aero-v1/sc/h/9rxpcj33wtsq3w7nxb3u3ku6e" alt="Blue Nile"> </a> <div class="customer__content"> <h3 class="t-16"> <a class="customer__organization-name" href="/company/blue-nile?trk=products_details_guest_organization_name" aria-label="Blue Nile" data-cta-type="VIEW_ENTITY" data-tracking-will-navigate data-tracking-control-name="products_details_guest_organization_name"> Blue Nile </a> </h3> <h4 class="t-14"> Retail </h4> <p class="t-12 t-black--light"> 20,221 followers </p> </div> </li> <li class="customers__organization-card"> <a href="/company/trainline?trk=products_details_guest_organization_image" aria-label="Trainline" data-cta-type="VIEW_ENTITY" data-tracking-will-navigate data-tracking-control-name="products_details_guest_organization_image"> <img class="artdeco-entity-image artdeco-entity-image--square-5 customer__logo" data-delayed-url="https://media.licdn.com/dms/image/v2/D4E0BAQHKxehu-kchgw/company-logo_100_100/company-logo_100_100/0/1720797638016/trainline_logo?e=2147483647&v=beta&t=l8V-Zk5jJx6SsnjTSMnF74HEW-7VD5x0hFVChzkerGs" data-ghost-classes="artdeco-entity-image--ghost" data-ghost-url="https://static.licdn.com/aero-v1/sc/h/9rxpcj33wtsq3w7nxb3u3ku6e" alt="Trainline"> </a> <div class="customer__content"> <h3 class="t-16"> <a class="customer__organization-name" href="/company/trainline?trk=products_details_guest_organization_name" aria-label="Trainline" data-cta-type="VIEW_ENTITY" data-tracking-will-navigate data-tracking-control-name="products_details_guest_organization_name"> Trainline </a> </h3> <h4 class="t-14"> Technology, Information and Internet </h4> <p class="t-12 t-black--light"> 42,293 followers </p> </div> </li> </ul> <button class="show-more-less__button show-more-less__more-button show-more-less-button " aria-expanded="false" data-tracking-control-name="products_details_guest_show_more"> Show more <icon class="show-more-less__button--chevron show-more-less-button-icon" data-delayed-url="https://static.licdn.com/aero-v1/sc/h/cyolgscd0imw2ldqppkrb84vo"></icon> </button> <button class="show-more-less__button show-more-less__less-button show-more-less-button show-more-less__button--hide" aria-expanded="false" data-tracking-control-name="products_details_guest_show_more"> Show less <icon class="show-more-less__button--chevron show-more-less-button-icon" data-delayed-url="https://static.licdn.com/aero-v1/sc/h/4chtt12k98xwnba1nimld2oyg"></icon> </button> </div> </section> </div> </section> <section class="right-rail papabear:w-right-rail-width papabear:ml-column-gutter mamabear:max-w-[790px] mamabear:px-mobile-container-padding babybear:max-w-[790px] babybear:px-mobile-container-padding"> <section class="show-more-less-products-section"> <h3 class="show-more-less-products-section__title t-24"> Similar products </h3> <div class="show-more-less"> <!----> <ul data-max-num-to-show="4" class="show-more-less__list show-more-less__list--hide-after-4" data-impression-id="products_details_guest_similar_products_section_similar_products_section_show-more-less"> <li class="result-card result-card--reduced-whitespace "> <a class="result-card__full-card-link" href="/products/salesforce-service-cloud/?trk=products_details_guest_similar_products_section_similar_products_section_product_link_result-card_full-click" data-tracking-control-name="products_details_guest_similar_products_section_similar_products_section_product_link_result-card_full-click" 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href="/products/zohocorp-zoho-desk/?trk=products_details_guest_similar_products_section_similar_products_section_product_link_result-card_image-click" data-tracking-control-name="products_details_guest_similar_products_section_similar_products_section_product_link_result-card_image-click" data-tracking-will-navigate> <img class="artdeco-entity-image artdeco-entity-image--square-4 result-card__image" data-delayed-url="https://media.licdn.com/dms/image/v2/C5633AQHyUBc4fxha4A/productpage-logo-image_100_100/productpage-logo-image_100_100/0/1680082552097/zohocorp_zoho_desk_logo?e=2147483647&v=beta&t=Ex89YH1vq6-jY3DDxIymAeVAgHbBSvvPAMjDq-ZTCSQ" data-ghost-classes="artdeco-entity-image--ghost" data-ghost-url="https://static.licdn.com/aero-v1/sc/h/9rxpcj33wtsq3w7nxb3u3ku6e" alt="Zoho Desk logo Graphic" aria-hidden="true"> </a> <div class="result-card__contents result-card__contents--reduced-whitespace"> <h3 class="result-card__title result-card__title--reduced-whitespace"> <span class="t-16 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