CINXE.COM
PDPC | Help and Resources
<!DOCTYPE html> <html class="no-js" lang="en"> <head> <meta charset="utf-8"> <meta http-equiv="X-UA-Compatible" content="IE=edge"> <meta name="viewport" content="width=device-width, initial-scale=1.0"> <title>PDPC | Help and Resources</title> <link rel="canonical" href="https://www.pdpc.gov.sg/help-and-resources"> <meta name="theme-color" content="#6f358d"> <meta name="robots" content="follow"> <meta name="author" content=""> <meta name="copyright" content=""> <meta name="description" content="Help and Resources"> <meta name="keywords" content="Help and Resources"> <meta property="og:title" content=""> <meta property="og:type" content=""> <meta property="og:url" content="https://www.pdpc.gov.sg/help-and-resources"> <meta property="og:image" content="#"> <meta property="og:description" content=""> <meta property="og:site_name" content=""> <meta property="article:published_time" content=""> <meta property="article:author" content=""> <meta name="twitter:card" content="summary"> <meta name="twitter:creator" content=""> <meta name="twitter:url" content="https://www.pdpc.gov.sg/help-and-resources"> <meta name="twitter:title" content=""> <meta name="twitter:description" content=""> <meta name="twitter:image" content="#"> <link rel="stylesheet" href="/Cwp/assets/pdpc/styles/main.css"> <link rel="stylesheet" href="https://cdn.jsdelivr.net/npm/@govtechsg/sgds-masthead/dist/sgds-masthead/sgds-masthead.css"> <link href="/Cwp/assets/pdpc/images/favicon.ico" rel="shortcut icon" type="image/x-icon"> <link href="/Cwp/assets/pdpc/images/favicon.ico" rel="icon" type="image/x-icon"> <!-- Google Tag Manager --> <script> (function (w, d, s, l, i) { w[l] = w[l] || []; w[l].push({ 'gtm.start': new Date().getTime(), event: 'gtm.js' }); var f = d.getElementsByTagName(s)[0], j = d.createElement(s), dl = l != 'dataLayer' ? '&l=' + l : ''; j.async = true; j.src = 'https://www.googletagmanager.com/gtm.js?id=' + i + dl; f.parentNode.insertBefore(j, f); })(window, document, 'script', 'dataLayer', 'GTM-5XSKPCK');</script> <!-- End Google Tag Manager --> <!-- Hotjar Tracking Code for https://www.pdpc.gov.sg/ --> <script> (function (h, o, t, j, a, r) { h.hj = h.hj || function () { (h.hj.q = h.hj.q || []).push(arguments) }; h._hjSettings = { hjid: 3251543, hjsv: 6 }; a = o.getElementsByTagName('head')[0]; r = o.createElement('script'); r.async = 1; r.src = t + h._hjSettings.hjid + j + h._hjSettings.hjsv; a.appendChild(r); })(window, document, 'https://static.hotjar.com/c/hotjar-', '.js?sv='); </script> <!-- End Hotjar Tracking Code for https://www.pdpc.gov.sg/ --> <script type="text/javascript"> var _gaq = _gaq || []; _gaq.push(['_setAccount', 'UA-36962849-2']); _gaq.push(['_trackPageview']); (function () { var ga = document.createElement('script'); ga.type = 'text/javascript'; ga.async = true; ga.src = ('https:' == document.location.protocol ? 'https://ssl' : 'http://www') + '.google-analytics.com/ga.js'; var s = document.getElementsByTagName('script')[0]; s.parentNode.insertBefore(ga, s); })(); </script> <script src="https://assets.wogaa.sg/scripts/wogaa.js"></script><link href="https://webchat.vica.gov.sg/static/css/chat.css" rel="stylesheet" /> </head> <body onload="lateLoadChatFile();"> <!-- Google Tag Manager (noscript) --> <noscript> <iframe src="https://www.googletagmanager.com/ns.html?id=GTM-5XSKPCK" height="0" width="0" style="display:none;visibility:hidden"></iframe> </noscript> <!-- End Google Tag Manager (noscript) --> <sgds-masthead></sgds-masthead> <div class="site-header"> <div class="site-header__main"> <div class="container"> <div class="site-logo"><a href="/" title="Personal Data Protection Commission"><img src="/-/media/pdpc/logo.png" alt="PDPC Logo"></a></div> <div class="site-header__inner"> <div class="site-search"> <div class="container"> <div class="site-search__form" data-action="/search-result"> <input class="site-search__input" type="text" placeholder="Search within this service" name="keyword" required=""> <button class="btn btn-search" type="submit"><span class="label">Search</span><span class="eyd-icon eyd-icon-search"></span></button> </div> </div> </div> <nav class="site-nav"> <ul class="site-nav__list"> <li> <a href="/Who-We-Are"> Who We Are</a> </li> <li> <a href="/overview-of-pdpa/the-legislation/personal-data-protection-act"> Overview of PDPA</a> <ul class="site-nav__lvl2"> <li> <a href="/Overview-of-PDPA/The-Legislation">The Legislation</a> <ul class="site-nav__lvl3"> <li> <a href="/Overview-of-PDPA/The-Legislation/Personal-Data-Protection-Act">PDPA Overview</a> </li> <li> <a href="/Overview-of-PDPA/The-Legislation/Enforcement-of-the-Act">Enforcement of the Act</a> </li> <li> <a href="/Overview-of-PDPA/The-Legislation/Exemption-Requests">Exemption Requests</a> </li> </ul> </li> <li> <a href="/Overview-of-PDPA/Data-Protection">Data Protection</a> <ul class="site-nav__lvl3"> <li> <a href="/Overview-of-PDPA/Data-Protection/Business-Owner">Business Owner</a> </li> <li> <a href="/Overview-of-PDPA/Data-Protection/Individual">Individual</a> </li> </ul> </li> <li> <a href="/Overview-of-PDPA/Do-Not-Call-Registry">Do Not Call Registry</a> <ul class="site-nav__lvl3"> <li> <a href="/Overview-of-PDPA/Do-Not-Call-Registry/Business-Owner">Business Owner</a> </li> <li> <a href="/Overview-of-PDPA/Do-Not-Call-Registry/Individual">Individual</a> </li> </ul> </li> </ul> </li> <li> <a href="/Enforcement-Decisions"> Enforcement Decisions</a> </li> <li> <a href="/News-and-Events"> News & Events</a> <ul class="site-nav__lvl2"> <li> <a href="/News-and-Events/Announcements">Announcements</a> </li> <li> <a href="/News-and-Events/Press-Room">Press Room</a> </li> <li> <a href="/News-and-Events/Events">Events</a> </li> </ul> </li> <li> <a href="/Guideline-and-Consultation-Menu"> Guidelines & Consultations</a> <ul class="site-nav__lvl2"> <li> <a href="/guidelines-and-consultation?type=advisory-guidelines">Advisory Guidelines</a> </li> <li> <a href="/guidelines-and-consultation?type=sector-specific-advisory-guidelines">Sector Specific Guidelines</a> </li> <li> <a href="/guidelines-and-consultation?type=industry-led-guidelines">Company Specific Issued Guidance</a> </li> <li> <a href="/guidelines-and-consultation?type=practical-guidance">Practical Guidance</a> </li> <li> <a href="/guidelines-and-consultation?type=public-consultations">Public Consultations</a> </li> <li> <a href="https://www.pdpc.gov.sg/Help-and-Resources?keyword=&persona=dp-professional&topic=all&type=guides&page=1">Guides</a> </li> </ul> </li> <li> <a href="#"> Help & Resources</a> <ul class="site-nav__lvl2"> <li> <a href="/Help-and-Resources-Menu/Resource-Business-Owner">Business Owner</a> </li> <li> <a href="/Help-and-Resources-Menu/Resource-DP-Professional">DP Professional</a> </li> <li> <a href="/Help-and-Resources-Menu/Resource-Individual">Individual</a> </li> <li> <a href="/Help-and-Resources-Menu/FAQs">FAQs</a> <ul class="site-nav__lvl3"> <li> <a href="/Help-and-Resources-Menu/FAQs/Business-Owner">Business Owner</a> </li> <li> <a href="/Help-and-Resources-Menu/FAQs/DP-Professional">DP Professional</a> </li> <li> <a href="/Help-and-Resources-Menu/FAQs/Individual">Individual</a> </li> </ul> </li> </ul> </li> </ul> </nav> </div> <button class="btn-toggle-search" type="button"><span class="vh">Toggle search bar</span><span class="eyd-icon eyd-icon-search"></span></button> <button class="btn-toggle-menu" type="button"><span class="vh">Toggle mobile menu</span><span class="line"></span><span class="line"></span><span class="line"></span><span class="line"></span></button> </div> <div class="site-search"> <div class="container"> <div class="site-search__form" data-action="/search-result"> <input class="site-search__input" type="text" placeholder="Search within this service" name="keyword" required=""> <button class="btn btn-search" type="submit"><span class="label">Search</span><span class="eyd-icon eyd-icon-search"></span></button> </div> </div> </div> <div class="notification"> <div class="container"> <div class="notification__content"> <span style="color: #000000;">Be aware of scammers impersonating as PDPC officers and report any suspicious calls to the Police. Do not reveal personal information over the phone to unknown parties. You may call PDPC (6377 3131) to verify the identity of the alleged PDPC officer. For scam-related advice, visit <a href="http://www.scamshield.gov.sg" style="color: #0070c0;">www.scamshield.gov.sg</a>.</span> <button class="btn-close" type="button"><span class="vh">Close notification</span><span class="eyd-icon eyd-icon-close"></span></button> </div> </div> </div> </div> </div> <main class="main-content" id="mainContent"> <header class="page-header"> <div class="page-header__banner"> <picture class="page-header__pic"> <source srcset="/Cwp/assets/pdpc/images/banner-placeholder.jpg" data-srcset="/-/media/pdpc/banners/horizontalbanner.gif?c=1&cw=375&ch=375" media="(max-width: 767px)"> <source srcset="/Cwp/assets/pdpc/images/banner-placeholder.jpg" data-srcset="/-/media/pdpc/banners/horizontalbanner.gif?c=1&cw=1020&ch=510"> <img class="lazyload" src="/Cwp/assets/pdpc/images/banner-placeholder.jpg" data-src="/-/media/pdpc/banners/horizontalbanner.gif?c=1&cw=375&ch=375" alt="horizontalbanner"> </picture> <div class="container"> <h2 class="page-header__title"></h2> </div> </div> <header class="page-header"> <div class="breadcrumbs"> <div class="container"> <ul> <li><a href="/">Home</a></li> <li><a href="/help-and-resources">Help and Resources</a></li> </ul> </div> </div> </header> </header> <section class="listing" data-endpoint="/api/pdpcresources/getresourceslisting"> <h2 class="sr-only">Help & Resources</h2> <div class="container"> <div class="listing__body"> <aside class="listing__aside"> <div class="listing-filters"> <div class="listing-filters__header"> <p class="listing-filters__label">Filters</p> <button class="btn btn--small btn-toggle" type="button"><span class="label">Expand</span></button> </div> <form class="listing-filters__filters"> <div class="listing-filters__field"> <div class="search-field"> <label class="sr-only" for="keyword">Search by keyword</label> <input class="search-field__input" type="search" id="keyword" name="keyword" placeholder="Search within resources"> <button class="btn-search" type="button"><span class="sr-only">Search</span><span class="eyd-icon eyd-icon-search"></span></button> </div> </div> <div class="listing-filters__field"> <div class="select-field custom-select"> <label class="select-field__label" for="persona">Filter by Persona</label> <select class="select-field__options" id="persona" name="persona"> <option value="business-owner">Business Owner</option> <option value="dp-professional">DP Professional</option> <option value="individual">Individual</option> </select> </div> </div> <div class="listing-filters__field"> <div class="select-field custom-select"> <label class="select-field__label" for="topic">Filter by Topic</label> <select class="select-field__options" id="topic" name="topic"> <option value="all" selected="selected">All</option> <option value="managing-marketing-messages">Managing Marketing Messages</option> <option value="accountability">Accountability</option> <option value="enhanced-pdpa">Enhanced PDPA</option> <option value="it-systems">IT Systems</option> <option value="getting-started">Getting Started</option> <option value="dptm">DPTM</option> <option value="data-use">Data Use</option> <option value="consumer-rights">Consumer Rights</option> <option value="legal">Legal</option> <option value="enforcement">Enforcement</option> <option value="data-breach-management">Data Breach Management</option> <option value="youths">Youths</option> <option value="eu-general-data-protection-regulation">EU General Data Protection Regulation (GDPR)</option> <option value="education">Education</option> <option value="real-estate">Real Estate</option> <option value="healthcare">Healthcare</option> <option value="telecommunication">Telecommunication</option> <option value="mcst">MCST</option> <option value="social-service">Social Service</option> <option value="national-registration-identity-card">National Registration Identity Card (NRIC)</option> <option value="in-vehicle-recording-devices">In-vehicle Recording Devices</option> <option value="election-activities">Election Activities</option> <option value="dpo-competency">DPO Competency</option> <option value="artificial-intelligence">Artificial Intelligence (AI)</option> </select> </div> <div class="listing-filters__field listing-filters__field--sub-field"> <div class="checkboxes"> <p class="checkboxes__label">Filter by Type</p> <ul class="checkboxes__list"> <li> <input class="checkbox" type="checkbox" id="type0" name="type" value="all"> <label for="type0">All</label> </li> <li> <input class="checkbox" type="checkbox" id="advertisements" name="type" value="advertisements"> <label for="advertisements">Advertisements</label> </li> <li> <input class="checkbox" type="checkbox" id="advisories" name="type" value="advisories"> <label for="advisories">Advisories</label> </li> <li> <input class="checkbox" type="checkbox" id="directories" name="type" value="directories"> <label for="directories">Directories</label> </li> <li> <input class="checkbox" type="checkbox" id="dp-tools" name="type" value="dp-tools"> <label for="dp-tools">Data Protection Tools</label> </li> <li> <input class="checkbox" type="checkbox" id="guides" name="type" value="guides"> <label for="guides">Guides</label> </li> <li> <input class="checkbox" type="checkbox" id="interactives" name="type" value="interactives"> <label for="interactives">Interactives</label> </li> <li> <input class="checkbox" type="checkbox" id="publications-and-collaterals" name="type" value="publications-and-collaterals"> <label for="publications-and-collaterals">Publications and Collaterals</label> </li> <li> <input class="checkbox" type="checkbox" id="reports" name="type" value="reports"> <label for="reports">Reports</label> </li> <li> <input class="checkbox" type="checkbox" id="sample-clauses-and-templates" name="type" value="sample-clauses-and-templates"> <label for="sample-clauses-and-templates">Sample Clauses and Templates</label> </li> <li> <input class="checkbox" type="checkbox" id="training-courses-and-certifications" name="type" value="training-courses-and-certifications"> <label for="training-courses-and-certifications">Training Courses and Certifications</label> </li> <li> <input class="checkbox" type="checkbox" id="videos" name="type" value="videos"> <label for="videos">Videos</label> </li> </ul> </div> </div> </div> <div class="listing-filters__field"> <button class="btn btn-submit" type="button"><span class="label">Filter</span></button> </div> </form> </div> </aside> <div class="listing__contents"> <span class="loading-icon"></span> <ul class="listing__list"></ul> <div class="pagination"> <ul class="pagination__list"> <li class="pagination-first"><a href="undefined?page=1" title="Go to page 1" data-page="1"><span class="sr-only">First page</span><span class="eyd-icon eyd-icon-double-left"></span></a></li> <li class="pagination-prev"><a href="/resources-listing?page=0" title="Go to page 0" data-page="0"><span class="sr-only">Previous page</span><span class="eyd-icon eyd-icon-angle-left"></span></a></li> <li class="pagination-status"><span>Page </span><span class="current-page">1</span><span> of </span><span class="total-pages">10</span></li> <li class="pagination-next"><a href="/resources-listing?page=2" title="Go to page 2" data-page="2"><span class="sr-only">Next page</span><span class="eyd-icon eyd-icon-angle-right"></span></a></li> <li class="pagination-last"><a href="/resources-listing?page=10" title="Go to page 10" data-page="10"><span class="sr-only">Last page</span><span class="eyd-icon eyd-icon-double-right"></span></a></li> </ul> </div> </div> </div> <footer class="listing__footer"> <a class="btn btn--blue btn-shortcut" href="/faq-listing"><span class="eyd-icon eyd-icon-faq"></span><span class="label">Go to our FAQ section.</span></a> </footer> </div> </section> <script id="dotTemplate" type="text/x-dot-template"> {{?it.length}} {{~it :item:index}} <li> <a class="card card--tag" href="{{=item.url}}"> <div class="card__content"> <h3 class="card__title">{{=item.title}}</h3> <p class="card__desc">{{=item.description}}</p> </div> <div class="card__footer"> <span class="tag tag--{{=item.tag.color}}"><img class="img-icon" src="{{=item.tag.icon}}" alt=""><span class="label">{{=item.tag.label}}</span></span> </div> </a> </li>{{~}} {{??}} <li>No results.</li>{{?}} </script> </main> <div class="site-footer"> <div class="cookie-message"> <div class="container"> <div class="cookie-message__content" data-token="201904032120"> <p>To offer you a better experience, this site uses cookies. Read more about cookies in our <a href="/privacy-statement">Privacy Statement.</a></p> <button class="btn btn-close" type="button"><span class="label">Close</span></button> </div> </div> </div> <a class="btn-scroll-top" href="#mainContent" title="Back to top of page"><span class="vh">Back to top of page</span><span class="eyd-icon eyd-icon-angle-up"></span></a> <div class="container"> <div class="site-footer__top"> <h3 class="site-footer__title">Personal Data Protection Commission</h3> <nav class="site-footer__nav"> <ul> <li><a href="/" target="_self"><span>Home</span></a></li> <li><a href="/who-we-are" target="_self"><span>Who We Are</span></a></li> <li><a href="/overview-of-pdpa/the-legislation/personal-data-protection-act" target="_self"><span>Overview of PDPA</span></a></li> <li><a href="/help-and-resources" target="_self"><span>Help and Resources</span></a></li> <li><a href="/news-and-events" target="_self"><span>News & Events</span></a></li> <li><a href="/guideline-and-consultation-menu" target="_self"><span>Guidelines & Consultations</span></a></li> </ul> </nav> <div class="site-footer__common"> <ul class="common-links"> <li><a href="/contact-us" target="_self"><span>Contact Us</span></a></li> <li><a href="/faq-listing" target="_self"><span>FAQs</span></a></li> <li><a href="/sitemap" target="_self"><span>Sitemap</span></a></li> </ul> <ul class="social-links"> <li><a class="facebook" href="https://www.facebook.com/pdpcsg" target="_blank" title="facebook Icon"><span class="eyd-icon eyd-icon-facebook"></span></a></li> <li><a class="instagram" href="https://www.instagram.com/pdpcsg/" target="_blank" title="instagram Icon"><span class="eyd-icon eyd-icon-instagram"></span></a></li> <li><a class="linkedin" href="https://www.linkedin.com/company/pdpc/" target="" title="linkedin Icon"><span class="eyd-icon eyd-icon-linkedin"></span></a></li> <li><a class="youtube" href="https://www.youtube.com/user/PDPCSingapore" target="" title="youtube Icon"><span class="eyd-icon eyd-icon-youtube"></span></a></li> </ul> </div> </div> <div class="site-footer__bottom"> <nav class="site-footer__panel"> <ul> <li><a href="https://www.tech.gov.sg/report_vulnerability" target="_blank"><span>Report Vulnerability</span></a></li> <li><a href="/privacy-statement" target="_self"><span>Privacy Statement</span></a></li> <li><a href="/terms-and-conditions" target="_self"><span>Terms and Conditions</span></a></li> <li><a href="https://www.reach.gov.sg/" target="_blank"><span>Reach</span></a></li> </ul> </nav> <div class="site-footer__end-note"><small class="copyright">© 2025 Personal Data Protection Commission</small><small class="last-update">Last updated 10 Sep 2020</small></div><small class="browser-support"></small> </div> </div> </div> <script src="/Cwp/assets/pdpc/scripts/main.js"></script> <script type="module" src="https://cdn.jsdelivr.net/npm/@govtechsg/sgds-masthead/dist/sgds-masthead/sgds-masthead.js"></script> <script type="text/javascript" src="https://platform-api.sharethis.com/js/sharethis.js#property=646db26e7cccdc001910bad8" async="async"></script> <div id="webchat" app-id="imda-ask-pdpc" app-name="Ask PDPC" app-color="#72246C" app-icon="https://www.pdpc.gov.sg/-/media/Images/PDPC/Icons/Avatar.jpg" app-subtitle="Powered by GovTech" app-base-font-size="12" app-auto-launch="false" app-enable-auto-complete="true" app-auto-complete-background-color="#DCDCDC" app-auto-complete-divider-color="#919D9D" app-auto-complete-hover-color="#A2ACAB" app-enable-recommendations="true" app-recommendations-background-color="#DCDCDC" app-recommendations-hover-color="#A2ACAB" app-position-bottom="10" app-position-right="80"> </div> <script> function lateLoadChatFile() { setTimeout(() => { const bodyTag = document.getElementsByTagName("body")[0]; // Create link element to import chat.css file and append it on the body element let linkTag = document.createElement("link"); linkTag.href = "https://webchat.vica.gov.sg/static/css/chat.css"; linkTag.type = "text/css"; linkTag.rel = "stylesheet"; linkTag.referrerPolicy = "origin"; bodyTag.appendChild(linkTag); // Create script element to import chat.js file and append it on the body element let scriptTag = document.createElement("script"); scriptTag.src = "https://webchat.vica.gov.sg/static/js/chat.js"; scriptTag.type = "text/javascript"; scriptTag.referrerPolicy = "origin"; scriptTag.defer = true; bodyTag.appendChild(scriptTag); }, 2000); } </script> </body> </html>