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/ Mexico </option> <option value="Noruega / Norway" data-country="no" > Noruega / Norway </option> <option value="Países Bajos / Netherlands" data-country="nl" > Países Bajos / Netherlands </option> <option value="Polonia / Poland" data-country="pl" > Polonia / Poland </option> <option value="Portugal" data-country="pt" > Portugal </option> <option value="Reino Unido / United Kingdom" data-country="gb" > Reino Unido / United Kingdom </option> <option value="Rumania / Romania" data-country="ro" > Rumania / Romania </option> <option value="Singapur / Singapore" data-country="sg" > Singapur / Singapore </option> <option value="Suecia / Sweden" data-country="se" > Suecia / Sweden </option> <option value="Suiza / Switzerland" data-country="ch" > Suiza / Switzerland </option> <option value="Tailandia / Thailand" data-country="th" > Tailandia / Thailand </option> <option value="Taiwán, China / Taiwan" data-country="tw" > Taiwán, China / Taiwan </option> <option value="Turquía / Turkey" data-country="tr" > Turquía / Turkey </option> <option value="Vietnam" data-country="vi" > Vietnam </option> </select> <p class="mod-languageswitch__country-label">País</p> </div> <div class="mod-language-list col-md-6 a-select__container h-margin-bottom-0"> <p class="mod-languageswitch__cta">Seleccione un idioma:</p> <ul class="mod-languageswitch__list js-language-list"> <li class="mod-languageswitch__list-item " data-country="de"> <a href="/de-de/services" class="mod-languageswitch__language-link"><span>Alemán / German</span></a> </li> <li class="mod-languageswitch__list-item " data-country="de"> <a href="/en-de/services" class="mod-languageswitch__language-link"><span>Inglés / English</span></a> </li> <li class="mod-languageswitch__list-item " data-country="ar"> <a href="/es-es/servicios" class="mod-languageswitch__language-link"><span>span / Spanish</span></a> </li> <li class="mod-languageswitch__list-item " data-country="au"> <a href="/en-au/services" class="mod-languageswitch__language-link"><span>Inglés / English</span></a> </li> <li class="mod-languageswitch__list-item " data-country="at"> <a href="/de-at/services" class="mod-languageswitch__language-link"><span>Alemán / German</span></a> </li> <li class="mod-languageswitch__list-item " data-country="at"> <a href="/en-at/services" class="mod-languageswitch__language-link"><span>Inglés / English</span></a> </li> <li class="mod-languageswitch__list-item " data-country="be"> <a href="/en-be/services" class="mod-languageswitch__language-link"><span>Inglés / English</span></a> </li> <li class="mod-languageswitch__list-item " data-country="be"> <a href="/fr-be/services" class="mod-languageswitch__language-link"><span>Francés / French</span></a> </li> <li class="mod-languageswitch__list-item " data-country="be"> <a href="/nl-be/services" class="mod-languageswitch__language-link"><span>Neerlandés / Dutch</span></a> </li> <li class="mod-languageswitch__list-item " data-country="br"> <a href="/pt-br/services" class="mod-languageswitch__language-link"><span>Portugués / Portuguese</span></a> </li> <li class="mod-languageswitch__list-item " data-country="ca"> <a href="/en-ca/services" class="mod-languageswitch__language-link"><span>Inglés / English</span></a> </li> <li class="mod-languageswitch__list-item " data-country="ca"> <a href="/fr-ca/services" class="mod-languageswitch__language-link"><span>Francés / French</span></a> </li> <li class="mod-languageswitch__list-item " data-country="cn"> <a href="/zh-cn/services" class="mod-languageswitch__language-link"><span>Chino / Chinese</span></a> </li> <li class="mod-languageswitch__list-item " data-country="cn"> <a href="/en-cn/services" class="mod-languageswitch__language-link"><span>Inglés / English</span></a> </li> <li class="mod-languageswitch__list-item " data-country="kr"> <a href="/ko-kr/%ec%84%9c%eb%b9%84%ec%8a%a4" class="mod-languageswitch__language-link"><span>Coreano / Korean</span></a> </li> <li class="mod-languageswitch__list-item " data-country="cz"> <a href="/cs-cz/services" class="mod-languageswitch__language-link"><span>Checo / Czech</span></a> </li> <li class="mod-languageswitch__list-item " data-country="dk"> <a href="/en-se/services" class="mod-languageswitch__language-link"><span>Inglés / English</span></a> </li> <li class="mod-languageswitch__list-item " data-country="sk"> <a href="/sk-sk/servisn%c3%a9-slu%c5%beby" class="mod-languageswitch__language-link"><span>Eslovaco / Slovak</span></a> </li> <li class="mod-languageswitch__list-item " data-country="es"> <a href="/es-es/servicios" class="mod-languageswitch__language-link"><span>span / Spanish</span></a> </li> <li class="mod-languageswitch__list-item " data-country="78EA03004DF54198916DA9DB676EDDB9"> <a href="/en-se/services" class="mod-languageswitch__language-link"><span>Inglés / English</span></a> </li> <li class="mod-languageswitch__list-item " data-country="us"> <a href="/en-us/services" class="mod-languageswitch__language-link"><span>Inglés / English</span></a> </li> <li class="mod-languageswitch__list-item " data-country="fi"> <a href="/en-se/services" class="mod-languageswitch__language-link"><span>Inglés / English</span></a> </li> <li class="mod-languageswitch__list-item " data-country="fr"> <a href="/fr-fr/services" class="mod-languageswitch__language-link"><span>Francés / French</span></a> </li> <li class="mod-languageswitch__list-item " data-country="hu"> <a href="/hu-hu/services" class="mod-languageswitch__language-link"><span>Húngaro / Hungarian</span></a> </li> <li class="mod-languageswitch__list-item " data-country="hu"> <a href="/en-hu/services" class="mod-languageswitch__language-link"><span>Inglés / English</span></a> </li> <li class="mod-languageswitch__list-item " data-country="in"> <a href="/en-in/services" class="mod-languageswitch__language-link"><span>Inglés / English</span></a> </li> <li class="mod-languageswitch__list-item " data-country="ie"> <a href="/en-gb/services" class="mod-languageswitch__language-link"><span>Inglés / English</span></a> </li> <li class="mod-languageswitch__list-item " data-country="it"> <a href="/it-it/assistenza" class="mod-languageswitch__language-link"><span>Italiano / Italian</span></a> </li> <li class="mod-languageswitch__list-item " data-country="jp"> <a href="/ja-jp/%e3%82%b5%e3%83%bc%e3%83%93%e3%82%b9" class="mod-languageswitch__language-link"><span>Japonés / Japanese</span></a> </li> <li class="mod-languageswitch__list-item " data-country="my"> <a href="/en-my/services" class="mod-languageswitch__language-link"><span>Inglés / English</span></a> </li> <li class="mod-languageswitch__list-item " data-country="my"> <a href="/zh-my/services" class="mod-languageswitch__language-link"><span>Chino / Chinese</span></a> </li> <li class="mod-languageswitch__list-item country-state-active state-selected" data-country="mx"> <a href="/es-mx/servicios" class="mod-languageswitch__language-link"><span>span / Spanish</span></a> </li> <li class="mod-languageswitch__list-item " data-country="no"> <a href="/en-se/services" class="mod-languageswitch__language-link"><span>Inglés / English</span></a> </li> <li class="mod-languageswitch__list-item " data-country="nl"> <a href="/nl-be/services" class="mod-languageswitch__language-link"><span>Neerlandés / Dutch</span></a> </li> <li class="mod-languageswitch__list-item " data-country="pl"> <a href="/pl-pl/serwis" class="mod-languageswitch__language-link"><span>Polaco / Polish</span></a> </li> <li class="mod-languageswitch__list-item " data-country="pt"> <a href="/pt-pt/services" class="mod-languageswitch__language-link"><span>Portugués / Portuguese</span></a> </li> <li class="mod-languageswitch__list-item " data-country="gb"> <a href="/en-gb/services" class="mod-languageswitch__language-link"><span>Inglés / English</span></a> </li> <li class="mod-languageswitch__list-item " data-country="ro"> <a href="/ro-ro/servicii" class="mod-languageswitch__language-link"><span>Rumano / Romanian</span></a> </li> <li class="mod-languageswitch__list-item " data-country="sg"> <a href="/en-sg/services" class="mod-languageswitch__language-link"><span>Inglés / English</span></a> </li> <li class="mod-languageswitch__list-item " data-country="sg"> <a href="/zh-sg/services" class="mod-languageswitch__language-link"><span>Chino / Chinese</span></a> </li> <li class="mod-languageswitch__list-item " data-country="se"> <a href="/sv-se/services" class="mod-languageswitch__language-link"><span>Sueco / Swedish</span></a> </li> <li class="mod-languageswitch__list-item " data-country="se"> <a href="/en-se/services" class="mod-languageswitch__language-link"><span>Inglés / English</span></a> </li> <li class="mod-languageswitch__list-item " data-country="ch"> <a href="/de-ch/services" class="mod-languageswitch__language-link"><span>Alemán / German</span></a> </li> <li class="mod-languageswitch__list-item " data-country="ch"> <a href="/en-ch/services" class="mod-languageswitch__language-link"><span>Inglés / English</span></a> </li> <li class="mod-languageswitch__list-item " data-country="ch"> <a href="/fr-ch/services" class="mod-languageswitch__language-link"><span>Francés / French</span></a> </li> <li class="mod-languageswitch__list-item " data-country="th"> <a href="/th-th/%e0%b8%9a%e0%b8%a3%e0%b8%b4%e0%b8%81%e0%b8%b2%e0%b8%a3%e0%b8%95%e0%b9%88%e0%b8%b2%e0%b8%87%e0%b9%86" class="mod-languageswitch__language-link"><span>Tailandés / Thai</span></a> </li> <li class="mod-languageswitch__list-item " data-country="tw"> <a href="/zh-tw/services" class="mod-languageswitch__language-link"><span>Chino / Chinese</span></a> </li> <li class="mod-languageswitch__list-item " data-country="tr"> <a href="/tr-tr/hizmetler" class="mod-languageswitch__language-link"><span>Turco / Turkish</span></a> </li> <li class="mod-languageswitch__list-item " data-country="vi"> <a href="/vi-vn/c%c3%a1c-d%e1%bb%8bch-v%e1%bb%a5" class="mod-languageswitch__language-link"><span>Vietnamita / Vietnamese</span></a> </li> </ul> </div> </div> </div> <div class="mod mod-search a-search o-header__flyout hidden-print"> <div class="container"> <form action="/es-mx/search-results-page" class="row" method="GET"> <fieldset class="mod-search__input-wrapper offset-md-1 col-md-10 offset-lg-2 col-lg-8"> <input class="a-search__input a-input__field a-input__field--lateral-indent js-searchfield" type="search" id="header-search" placeholder="Su término de búsqueda" name="q" tabindex="-1" /> <button class="a-link a-search__submit-btn icon-search" type="submit" aria-label="start search"></button> </fieldset> </form> </div> <div class="mod mod-headerteaser position-search"> <a class="row" href="/es-mx/gu%c3%ada-de-robots"> <div class="mod-headerteaser_left col col-md-6"> <div class="mod-headerteaser_img"> <div class="mod-headerteaser_img-container" style="background-image:url(/-/media/kuka-corporate/images/guided-selling/navi-teaser-image.png?rev=-1&w=767&hash=AB0EB7BA8A1AD0538CF3E4828BBA7940)"></div> </div> </div> <div class="mod-headerteaser_right col col-md-6"> <div> <div class="h4">Guía de robots KUKA</div> <div class="mod-headerteaser_text">Encuentra en esta gu&#237;a de robots el robot adecuado y ejemplos de caso de &#233;xito reales seg&#250;n tu industria y aplicaci&#243;n</div> <div class="copy"><span class="show-more">Empieza a investigar con la nueva Guía de Robots</span></div> </div> </div> </a> </div> </div> <div class="mod mod-login a-login m-flyout hidden-print" data-url="/api/login/GetMyKukaLogin"> <div class="container mod-login__flyout"> <div class="mod-login__flyout__box"> <div class="h3 box__headline"> my.KUKA: Su portal de cliente digital </div> <ul class="list-unstyled box__list"> <li>Compra de productos online</li> <li>Visualización de los datos y la disponibilidad del producto.</li> <li>Registro y gestión de los productos adquiridos.</li> <li>Uso de software basado en la nube.</li> <li>Acceso continuo a diferentes herramientas de KUKA</li> </ul> <div class="box__btns"> <form method="POST"> <button class="a-btn a-btn--primary" type="submit">Login</button> </form> <a href="/es-mx/servicios/my-kuka" target="" class="a-btn a-btn--tertiary">Saber más</a> </div> </div> </div> <script type="text/template" id="login-tpl"> <div class="m-flyout__wrapper"> <div class="m-flyout__overlay js-overlay"> <div class="m-flyout__list m-flyout__list--container"> [[ if(isAuthenticated) { ]] <div class="row"> <div class="col-12 mod-login__salutation">Hello <span class="username-placeholder">[[= username ]]</span>,</div> <div class="col-12 col-md-6 col-lg-3"> <div class=""> <a href="https://my.kuka.com/s/" target=""> <div><img data-src="/-/media/kuka-corporate/images/system/login-menu/mykukaloginmenu.png?rev=-1&amp;w=600&amp;hash=830338E2BBC81DE61F2D7D6BA97DEB8E" /></div> <div class="mod-login__headline">my.KUKA: Your digital customer portal</div> <div class="copy"><p>Buy robots and spare parts, view technical data, manage licenses and more: my.KUKA combines numerous e-services in a user-friendly interface. This gives you access to information and individual support for your robot applications at any time and from anywhere.</p></div> <span class="mod-login__show-more">Visit my.KUKA</span></a> </div> </div> <div class="col-12 col-md-6 col-lg-3"> <div class=""> <a href="https://my.kuka.com/s/" target="_blank"> <div><img data-src="/-/media/kuka-corporate/images/system/login-menu/marketplace-login-menu.png?rev=-1&amp;w=600&amp;hash=E0D94E8D77455927089B0F941BCEA885" /></div> <div class="mod-login__headline">Your online shop for KUKA products</div> <div class="copy"><ul> <li><strong>Spare parts: </strong>Find more than 25,000 spare parts for your industrial robots.</li> <li><strong>Software:</strong> Order KUKA Xpert or the KUKA.DeviceConnector.</li> <li><strong>Products:</strong> Order all KUKA products, such as industrial robots, Cell4 or positioners.</li> <li><strong>KUKA services:</strong> You will also find digital support services in our comprehensive service catalog.</li> </ul></div> <span class="mod-login__show-more">Visit Marketplace</span></a> </div> </div> <div class="col-12 col-md-6 col-lg-3"> <div class=""> <a href="https://xpert.kuka.com/" target="_blank"> <div><img data-src="/-/media/kuka-corporate/images/system/login-menu/xpert-login-menu.png?rev=-1&amp;w=600&amp;hash=017E79E0C41680CDB079C8E79C88D3E8" /></div> <div class="mod-login__headline">KUKA Xpert: digital manual with instructions and documentation for KUKA products</div> <div class="copy"><p>A digital knowledge database for all KUKA products, accessible at any time and from anywhere: KUKA Xpert offers comprehensive technical information especially for service technicians, planners, programmers, operators, and commissioning engineers.</p></div> <span class="mod-login__show-more">Visit KUKA Xpert</span></a> </div> </div> <div class="col-12 col-md-6 col-lg-3"> <div class=""> <a href=" https://load.kuka.com/app/#/" target="_blank"> <div><img data-src="/-/media/kuka-corporate/images/system/login-menu/compose-login-menu.png?rev=-1&amp;w=600&amp;hash=554CC4D16CA381E118F9C282C82339E7" /></div> <div class="mod-login__headline">Payload analysis to find the right robot for your needs</div> <div class="copy"><p>Perform payload analyses with KUKA Compose. The free software offers extra search filters as well as the option of comparing up to three robots simultaneously to find the ideal robot model for your requirements.</p></div> <span class="mod-login__show-more">Visit KUKA.Load</span></a> </div> </div> </div> <div class="row"> <div class="col-12 col-md-6 col-lg-3"> <div class="mod-login__logout-btn"> <a data-logout="true"> <span class="a-btn a-btn--tertiary a-btn--sm">Logout</span> </a> </div> </div> </div> [[ } ]] <div class="row"> [[ if(!isAuthenticated) { ]] <form method="POST"> <button class="a-btn a-btn--primary a-btn--sm" type="submit">Login</button> </form> [[ } ]] </div> </div> </div> </div> </script> </div> <div class="a-site-overlay js-site-overlay"></div> </header> <div id="browserWarning" class="mod mod-browser-warning" data-ignore="true" hidden> <div class="container h-tbl"> <div class="mod-browser-warning__copy intro h-tbl__cell"> <p>Está utilizando una versión de <strong>Internet Explorar</strong> desfasada.<br>Actualice su navegador para obtener una visualización óptima.</p> </div> </div> </div> <script type="text/javascript"> if (document.documentMode) { var element = document.getElementById('browserWarning'); element.style.display = 'block'; } </script> <main class="container js-anchorbar-trigger"> <div class="row"> <div class="col-sm-10 offset-sm-1"> <div class="row"> <div class="col-sm-12"> <section class="mod mod-page-intro skin-page-intro-overview h-margin-top-0 text-center js-parallax-wrapper"> <div class="h-fullwidth-wrapper"> <div class="h-fullwidth-wrapper__content"> <figure class="mod-page-intro__figure "> <span class="js-parallax"> <span class="h-multiplier js-multiplier" style="" data-bg-xs="background-image: url('/-/media/kuka-corporate/images/customer-services/kuka_services.jpg?rev=cf0235b62d58425f9771bbf6da90440e&amp;w=767&amp;hash=CD9C84CE9E6ACFBE7A064044F33F8F22');" data-bg-md="background-image: url('/-/media/kuka-corporate/images/customer-services/kuka_services.jpg?rev=cf0235b62d58425f9771bbf6da90440e&amp;w=1400&amp;hash=F95C7831947B4EAEEC435EB0423433C9');" data-bg-lg="background-image: url('/-/media/kuka-corporate/images/customer-services/kuka_services.jpg?rev=cf0235b62d58425f9771bbf6da90440e&amp;w=1900&amp;hash=FA2CF4280088B9676BD5AEAE4CE4BC36');"></span> </span> <figcaption class="mod-page-intro__bd l-page-intro container"> <div class="row"> <div class="col-md-10 offset-md-1 col-lg-8 offset-lg-2"> <h1 class="mod-page-intro__headline h2"><strong>Servicios de KUKA</strong> </h1> </div> </div> </figcaption> </figure> </div> </div> <section class="mod-breadcrumb-container mod-subpage-container"> <div class="row"> </div> </section> </section> <div class="mod mod-text" data-ignore="true"> <div class="copy">Gracias a nuestra red internacional y al uso de los medios de comunicación más modernos, ofrecemos a nuestros clientes el nivel excelente de servicio de un líder del mercado.<br /> <br />Benefíciese de nuestra oferta única de servicios de asistencia técnica y asesoramiento con la mejor calidad: desde la <b>formación</b> de sus empleados en <b>nuestros College</b>, pasando por la<b> línea de atención al cliente disponible 24 horas los 7</b> días de la semana, hasta <b>la modernización de robots</b>, <b>sistemas e instalaciones completas</b>. Además, ofrecemos piezas de repuesto, un servicio in situ, maquinaria de segunda mano, la renovación (Refurbishment) de sus máquinas y <b>soluciones personalizadas</b> para los clientes. De esta forma, garantizamos la máxima disponibilidad de su instalación.<br /></div> </div> <a class="mod mod-bannerteaser row h-pos-relative h-pull-row-right-1 h-pull-row-left-1 background-light-gray" href="/-/media/kuka-downloads/imported/87f2706ce77c4318877932fb36f6002d/kui_broschuere_customerservice_enus_web.pdf?rev=13313be2a34c474ea6910c75e5cd4f75" data-ignore="true" target="_blank" > <span class="js-anchorlink" id="Brochure" data-anchor-title="Folleto"></span> <figure class="mod-bannerteaser__image col-md-8"> <picture class="h-ratio h-ratio16-9"> <img alt="" src="/-/media/kuka-corporate/images/customer-services/kuka-costumer-service-brochure.jpg?rev=-1&amp;w=1400&amp;hash=05959779803435FFDE1E337B5E6E44F2" loading=lazy srcset="/-/media/kuka-corporate/images/customer-services/kuka-costumer-service-brochure.jpg?rev=-1&amp;w=767&amp;hash=AB33694C3D338EC403C60DC390590585 767w, /-/media/kuka-corporate/images/customer-services/kuka-costumer-service-brochure.jpg?rev=-1&amp;w=1400&amp;hash=05959779803435FFDE1E337B5E6E44F2 1400w" sizes="(min-width: 1px) 93.75vw" /> </picture> </figure> <div class="mod-bannerteaser__cta col-md-4 text-center"> <h3 class="h-margin-top-0 h-margin-bottom-10">Folleto del Servicio de Atenci&#243;n al Cliente</h3> <p class="mod-bannerteaser__text copy">Todos los servicios de referencia</p> <span class="mod-bannerteaser__button a-btn a-btn--icon a-btn--tertiary icon-forward"></span> </div> </a> <article class="mod mod-text" data-ignore="true"> <span class="js-anchorlink" id="ServiceOverview" data-anchor-title="Resumen de servicios"></span> <div class="mod-text__headline"><h2>Para un perfecto servicio al cliente: </h2></div> <div class="copy"></div> </article> <article class="mod mod-teaser skin-teaser-three h-pull-row-right-1 h-pull-row-left-1" data-ignore="true"> <div class="row"> <hr class="mod-teaser__hr col-6 offset-3 col-md-4 offset-md-4"> </div> <div class="row mod-teaser__row"> <div class="col-12 col-md-4 mod-teaser__body"> <a class="mod-teaser__link--3col" href="/es-mx/servicios/atenci%c3%b3n-t%c3%a9cnica-y-asesoramiento"> <h3 class="mod-teaser__headline">Atenci&#243;n t&#233;cnica y asesoramiento</h3> <p class="mod-teaser__text">Los expertos KUKA de nuestra l&#237;nea de atenci&#243;n al cliente est&#225;n siempre disponibles para usted. Aseguramos el servicio de su producci&#243;n mediante un an&#225;lisis r&#225;pido de errores. Ll&#225;menos.</p> <figure> <picture class="h-ratio h-ratio16-9"> <img alt="" src="/-/media/kuka-corporate/images/customer-services/kukaservicecontracts/kuka_costumer_service_hotline_beratung.jpg?rev=-1&amp;w=1400&amp;hash=96654434AC3EF32708A4BEC648F14E36" loading=lazy srcset="/-/media/kuka-corporate/images/customer-services/kukaservicecontracts/kuka_costumer_service_hotline_beratung.jpg?rev=-1&amp;w=767&amp;hash=AA99D4250769B01CE0ECAE811580DBD0 767w, /-/media/kuka-corporate/images/customer-services/kukaservicecontracts/kuka_costumer_service_hotline_beratung.jpg?rev=-1&amp;w=1400&amp;hash=96654434AC3EF32708A4BEC648F14E36 1400w" sizes="(min-width: 768px) calc(93.75vw/3), (max-width: 767px) 90vw" /> </picture> </figure> <span class="mod-teaser__cta--3col a-btn a-btn--icon a-btn--secondary icon-forward"></span> </a> </div> <div class="col-12 col-md-4 mod-teaser__body"> <a class="mod-teaser__link--3col" href="/es-mx/servicios/my-kuka"> <h3 class="mod-teaser__headline">my.KUKA: Su portal de cliente digital </h3> <p class="mod-teaser__text">Visualizaci&#243;n de datos del robot, pedido de piezas de repuesto, administraci&#243;n de las licencias y mucho m&#225;s: my.KUKA re&#250;ne numerosas funciones de autogesti&#243;n en una interfaz intuitiva.</p> <figure> <picture class="h-ratio h-ratio16-9"> <img alt="" src="/-/media/kuka-corporate/images/products/software/cloud-sw/my_kuka/mykuka_stage.jpg?rev=-1&amp;w=1400&amp;hash=8E1F53EF41FF8D4DBDAC2F87BD1E2A73" loading=lazy srcset="/-/media/kuka-corporate/images/products/software/cloud-sw/my_kuka/mykuka_stage.jpg?rev=-1&amp;w=767&amp;hash=1412C1CE27BAF48E5A412F104F45AB79 767w, /-/media/kuka-corporate/images/products/software/cloud-sw/my_kuka/mykuka_stage.jpg?rev=-1&amp;w=1400&amp;hash=8E1F53EF41FF8D4DBDAC2F87BD1E2A73 1400w" sizes="(min-width: 768px) calc(93.75vw/3), (max-width: 767px) 90vw" /> </picture> </figure> <span class="mod-teaser__cta--3col a-btn a-btn--icon a-btn--secondary icon-forward"></span> </a> </div> <div class="col-12 col-md-4 mod-teaser__body"> <a class="mod-teaser__link--3col" href="/es-mx/servicios/descargas"> <h3 class="mod-teaser__headline">Centro de descargas</h3> <p class="mod-teaser__text">Encontrar&#225; folletos, hojas de datos, datos CAD, condiciones generales de contrato y mucho m&#225;s en nuestro centro de descargas.</p> <figure> <picture class="h-ratio h-ratio16-9"> <img alt="" src="/-/media/kuka-corporate/images/customer-services/download_center.jpg?rev=-1&amp;w=1400&amp;hash=5D4874F500DEA3F1DDE3F75D085C4EF5" loading=lazy srcset="/-/media/kuka-corporate/images/customer-services/download_center.jpg?rev=-1&amp;w=767&amp;hash=DCF6626F5017194C54A0955EE5F822B7 767w, /-/media/kuka-corporate/images/customer-services/download_center.jpg?rev=-1&amp;w=1400&amp;hash=5D4874F500DEA3F1DDE3F75D085C4EF5 1400w" sizes="(min-width: 768px) calc(93.75vw/3), (max-width: 767px) 90vw" /> </picture> </figure> <span class="mod-teaser__cta--3col a-btn a-btn--icon a-btn--secondary icon-forward"></span> </a> </div> </div> <div class="row mod-teaser__row"> <div class="col-12 col-md-4 mod-teaser__body"> <a class="mod-teaser__link--3col" href="/es-mx/servicios/kuka-college"> <h3 class="mod-teaser__headline">KUKA College</h3> <p class="mod-teaser__text">Inf&#243;rmese sobre los cursos de formaci&#243;n y los seminarios organizados en todo el mundo conforme a est&#225;ndares internacionales de calidad y totalmente adaptados a sus necesidades.</p> <figure> <picture class="h-ratio h-ratio16-9"> <img alt="" src="/-/media/kuka-corporate/images/customer-services/teaser-kuka-college.jpg?rev=-1&amp;w=1400&amp;hash=1A0CF50FCBE7ED54A44597A17E420F8D" loading=lazy srcset="/-/media/kuka-corporate/images/customer-services/teaser-kuka-college.jpg?rev=-1&amp;w=767&amp;hash=16BE20D2F7634DE6A6F9B9BC74956ECA 767w, /-/media/kuka-corporate/images/customer-services/teaser-kuka-college.jpg?rev=-1&amp;w=1400&amp;hash=1A0CF50FCBE7ED54A44597A17E420F8D 1400w" sizes="(min-width: 768px) calc(93.75vw/3), (max-width: 767px) 90vw" /> </picture> </figure> <span class="mod-teaser__cta--3col a-btn a-btn--icon a-btn--secondary icon-forward"></span> </a> </div> <div class="col-12 col-md-4 mod-teaser__body"> <a class="mod-teaser__link--3col" href="/es-mx/servicios/robots-usados-de-kuka"> <h3 class="mod-teaser__headline">Robots industriales usados</h3> <p class="mod-teaser__text">El acceso econ&#243;mico triunfa en la automatizaci&#243;n basada en robots. Robots usados de KUKA: comprar, alquilar o vender sus robots usados.</p> <figure> <picture class="h-ratio h-ratio16-9"> <img alt="" src="/-/media/kuka-corporate/images/customer-services/kuka_used-robots-new.jpg?rev=934d20f6aa4a42ebb5d143790f6dbc53&amp;w=1400&amp;hash=7BAE317B0F82DFAC8BB88EB4231CE360" loading=lazy srcset="/-/media/kuka-corporate/images/customer-services/kuka_used-robots-new.jpg?rev=934d20f6aa4a42ebb5d143790f6dbc53&amp;w=767&amp;hash=F901FAC442477C0219208EC9A0FD3671 767w, /-/media/kuka-corporate/images/customer-services/kuka_used-robots-new.jpg?rev=934d20f6aa4a42ebb5d143790f6dbc53&amp;w=1400&amp;hash=7BAE317B0F82DFAC8BB88EB4231CE360 1400w" sizes="(min-width: 768px) calc(93.75vw/3), (max-width: 767px) 90vw" /> </picture> </figure> <span class="mod-teaser__cta--3col a-btn a-btn--icon a-btn--secondary icon-forward"></span> </a> </div> <div class="col-12 col-md-4 mod-teaser__body"> <a class="mod-teaser__link--3col" href="/es-mx/servicios/piezas-de-repuesto"> <h3 class="mod-teaser__headline">Piezas de repuesto de KUKA:</h3> <p class="mod-teaser__text">Benef&#237;ciese de nuestro suministro de piezas de repuesto r&#225;pido e integral para robots, celdas e instalaciones. Suministramos en el plazo de 24&#160;horas.</p> <figure> <picture class="h-ratio h-ratio16-9"> <img alt="" src="/-/media/kuka-corporate/images/customer-services/mykuka/3-prozent_mykuka_sale.jpg?rev=-1&amp;w=1400&amp;hash=D9F35A3D30DB03D3AADF82E845587660" loading=lazy srcset="/-/media/kuka-corporate/images/customer-services/mykuka/3-prozent_mykuka_sale.jpg?rev=-1&amp;w=767&amp;hash=59C24EFC8CF5894C3F3114EDB40315C0 767w, /-/media/kuka-corporate/images/customer-services/mykuka/3-prozent_mykuka_sale.jpg?rev=-1&amp;w=1400&amp;hash=D9F35A3D30DB03D3AADF82E845587660 1400w" sizes="(min-width: 768px) calc(93.75vw/3), (max-width: 767px) 90vw" /> </picture> </figure> <span class="mod-teaser__cta--3col a-btn a-btn--icon a-btn--secondary icon-forward"></span> </a> </div> </div> <div class="row mod-teaser__row"> <div class="col-12 col-md-4 mod-teaser__body"> <a class="mod-teaser__link--3col" href="/es-mx/servicios/servicio_robots-y-m%c3%a1quinas"> <h3 class="mod-teaser__headline">Servicio t&#233;cnico para robots y m&#225;quinas</h3> <p class="mod-teaser__text">Desde la idea inicial hasta la actualizaci&#243;n: le acompa&#241;amos durante todo el ciclo de vida de su automatizaci&#243;n y le ofrecemos servicios personalizados.</p> <figure> <picture class="h-ratio h-ratio16-9"> <img alt="" src="/-/media/kuka-corporate/images/customer-services/service_robots-machines/header-customer-service-keyvisual.jpg?rev=-1&amp;w=1400&amp;hash=C4F1EB74586E9C0284B739DEF68F859E" loading=lazy srcset="/-/media/kuka-corporate/images/customer-services/service_robots-machines/header-customer-service-keyvisual.jpg?rev=-1&amp;w=767&amp;hash=2E577B27815A3CC3F9D5B2F5F1F63804 767w, /-/media/kuka-corporate/images/customer-services/service_robots-machines/header-customer-service-keyvisual.jpg?rev=-1&amp;w=1400&amp;hash=C4F1EB74586E9C0284B739DEF68F859E 1400w" sizes="(min-width: 768px) calc(93.75vw/3), (max-width: 767px) 90vw" /> </picture> </figure> <span class="mod-teaser__cta--3col a-btn a-btn--icon a-btn--secondary icon-forward"></span> </a> </div> <div class="col-12 col-md-4 mod-teaser__body"> <a class="mod-teaser__link--3col" href="/es-mx/servicios/servicio-t%c3%a9cnico-para-instalaciones"> <h3 class="mod-teaser__headline">Servicio técnico para instalaciones in situ: accesible en todo el mundo y en cualquier momento</h3> <p class="mod-teaser__text">Bienvenido al servicio técnico para instalaciones de KUKA. Benefíciese de nuestra amplia gama de servicio técnico en la construcción de instalaciones: desde la puesta en servicio y las reparaciones, hasta el mantenimiento, la conservación y la ampliación de la instalación.</p> <figure> <picture class="h-ratio h-ratio16-9"> <img alt="" src="/-/media/kuka-corporate/images/customer-services/anlagenservice-intro-image-2.jpg?rev=-1&amp;w=1400&amp;hash=83F60F7C8BFDCF36AD7D91BDC49E3E09" loading=lazy srcset="/-/media/kuka-corporate/images/customer-services/anlagenservice-intro-image-2.jpg?rev=-1&amp;w=767&amp;hash=680C68B41968C4082C67FC13D8EB32F6 767w, /-/media/kuka-corporate/images/customer-services/anlagenservice-intro-image-2.jpg?rev=-1&amp;w=1400&amp;hash=83F60F7C8BFDCF36AD7D91BDC49E3E09 1400w" sizes="(min-width: 768px) calc(93.75vw/3), (max-width: 767px) 90vw" /> </picture> </figure> <span class="mod-teaser__cta--3col a-btn a-btn--icon a-btn--secondary icon-forward"></span> </a> </div> <div class="col-12 col-md-4 mod-teaser__body"> <a class="mod-teaser__link--3col" href="/es-mx/servicios/cybersecurity"> <h3 class="mod-teaser__headline">KUKA Cybersecurity </h3> <p class="mod-teaser__text">Device and production security is a top priority at KUKA. Here you will find all about documentation, security updates and vulnerability reporting. </p> <figure> <picture class="h-ratio h-ratio16-9"> <img alt="" src="/-/media/kuka-corporate/images/customer-services/cybersecurity-vulnerability-report/header-cybersecurity-vulnerability-report-kuka.jpg?rev=-1&amp;w=1400&amp;hash=7D2506D82C7E285EECBE84410FB376C8" loading=lazy srcset="/-/media/kuka-corporate/images/customer-services/cybersecurity-vulnerability-report/header-cybersecurity-vulnerability-report-kuka.jpg?rev=-1&amp;w=767&amp;hash=425BC1F5BC942769507E08C1A475B612 767w, /-/media/kuka-corporate/images/customer-services/cybersecurity-vulnerability-report/header-cybersecurity-vulnerability-report-kuka.jpg?rev=-1&amp;w=1400&amp;hash=7D2506D82C7E285EECBE84410FB376C8 1400w" sizes="(min-width: 768px) calc(93.75vw/3), (max-width: 767px) 90vw" /> </picture> </figure> <span class="mod-teaser__cta--3col a-btn a-btn--icon a-btn--secondary icon-forward"></span> </a> </div> </div> <div class="row mod-teaser__row"> <div class="col-12 col-md-4 mod-teaser__body"> <a class="mod-teaser__link--3col" href="/es-mx/servicios/customer-service-contacts"> <h3 class="mod-teaser__headline">Contactos de atención al cliente en el mundo</h3> <p class="mod-teaser__text">Servicio de atención al cliente de KUKA siempre disponible para usted en todo el mundo. Encuentre aquí a su persona de contacto adecuada y estaremos encantados de ayudarle.</p> <figure> <picture class="h-ratio h-ratio16-9"> <img alt="" src="/-/media/kuka-corporate/images/about-kuka/location-finder/servicefinder-tab-image-alle.svg?rev=-1&amp;w=1400&amp;hash=A4E02E82939D53A13A85108331A347AC" loading=lazy srcset="/-/media/kuka-corporate/images/about-kuka/location-finder/servicefinder-tab-image-alle.svg?rev=-1&amp;w=767&amp;hash=3892CA8C7EBAAD0D3E9CA65D9AF505D5 767w, /-/media/kuka-corporate/images/about-kuka/location-finder/servicefinder-tab-image-alle.svg?rev=-1&amp;w=1400&amp;hash=A4E02E82939D53A13A85108331A347AC 1400w" sizes="(min-width: 768px) calc(93.75vw/3), (max-width: 767px) 90vw" /> </picture> </figure> <span class="mod-teaser__cta--3col a-btn a-btn--icon a-btn--secondary icon-forward"></span> </a> </div> </div> </article> </div> </div> </div> <div class="mod mod-backtop hidden"><span class=icon-up></span></div> </div> </main> <footer class="l-footer h-expand-background h-expand-background--white"> <div id="contact" class="mod mod-contact container text-center" data-ignore="true"> <div class="row mod-contact__img-row h-margin-bottom-20"> <div class="mod-contact__img-col col-md-2 offset-md-5"> <figure class="mod-contact__img h-rounded"> <img src="/-/media/kuka-corporate/images/system/contact_images/kontakt-kuka-ag.svg?rev=fbfa9be2a2e948f19c25594d7558f0a1&w=250&hash=EE5DA2B36D845AFDAFD4F85156DBC502" alt="" loading=lazy width="150" height="150" /> </figure> </div> </div> <div class="row"> <div class="col-12"> <p class="intro h-margin-bottom-20"> <strong>KUKA Robotics Mexico Service</strong><br> </p> <p class="caption"> KUKA de Mexico S. de RL. de C.V., Av Eje 104 150-B, 78395 San Luis Potosí / Col. 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class="mod-footer__socialmedialist-img" src="/-/media/kuka-corporate/images/system/social-media-icons/linkedin.png?rev=-1&amp;hash=B534F51C75A3805E14B2AB7C8CC6FD84" loading=lazy data-src-toggle="/-/media/kuka-corporate/images/system/social-media-icons/linkedin2.png?rev=e5c9a283bc254ed6b08a8f9a7e6fcd13&amp;hash=C119B77E0B95937999E845352C5F0EB9" alt="LinkedIn" width="32" height="32" /> </figure> </a> </li> <li class="mod-footer__list-item mod-footer__socialmedialist-item"> <a class="a-btn--img-toggle" href="https://twitter.com/KUKA_Press" rel="nofollow" target="_blank" > <figure> <img class="mod-footer__socialmedialist-img" src="/-/media/kuka-corporate/images/system/social-media-icons/x_social-media1.png?rev=-1&amp;hash=CA4FAA3C5C2513D5BB1361EF6D9C23CE" loading=lazy data-src-toggle="/-/media/kuka-corporate/images/system/social-media-icons/x_social-media.png?rev=-1&amp;hash=6028E7B20576A58E1C827218DB65BBCB" alt="X" width="32" height="32" /> </figure> </a> </li> <li class="mod-footer__list-item mod-footer__socialmedialist-item"> <a class="a-btn--img-toggle" href="https://www.instagram.com/kuka_americas/" rel="nofollow" target="_blank" > <figure> <img class="mod-footer__socialmedialist-img" src="/-/media/kuka-corporate/images/system/social-media-icons/instragram.png?rev=f175d42fb54c4306b47fe27ba546f90d&amp;hash=C68280FC973D87B177DF6E3A70EDED7D" loading=lazy data-src-toggle="/-/media/kuka-corporate/images/system/social-media-icons/instragram-1.png?rev=b8747b584b804caf96cd2047558e7ddb&amp;hash=C0CC2B6A94B92D63B9ABC962AC46F50C" alt="Instagram" width="32" height="32" /> </figure> </a> </li> </ul> </div> <ul class="mod-footer__list mod-footer__list--imprint"> <li class="mod-footer__list-item caption"> &copy; KUKA AG 2024 </li> <li class="mod-footer__list-item caption"> <a href="/es-mx/aviso-legal" rel="nofollow" >Aviso legal</a> </li> <li class="mod-footer__list-item caption"> <a href="/es-mx/protecci%c3%b3n-de-datos" rel="nofollow" >Política de 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data-event-data="FAB contact"> <span class="icon-mail"></span> <div class="visible-xs">Contacto</div> </div> <div class="a-fab-action a-btn a-btn--icon a-btn--secondary ignore-toggle data-event" title="Boletín de noticias" data-event="/event/data" data-event-data="FAB newsletter"> <span data-href="/es-mx/empresa/contacto/newsletterform" class="js-masked-link" > <span class="icon-paper"></span> <div class="visible-xs">Boletín de noticias</div> </span> </div> <div class="a-fab-action a-btn a-btn--icon a-btn--secondary data-event" for="fab-share" title="Compartir" data-event="/event/data" data-event-data="FAB share"> <span class="icon-share"></span> <div class="visible-xs">Compartir</div> </div> <div class="a-fab-action a-btn a-btn--icon a-btn--secondary ignore-toggle data-event" title="Imprimir" data-event="/event/data" data-event-data="FAB print"> <a href="javascript:window.print();" rel="nofollow noopener" > <span class="icon-printer"></span> <div class="visible-xs">Imprimir</div> </a> </div> <div id="fab-contact" class="mod-fab--actions mod-fab--single-container"> <div class="mod_footer__fab--close icon-backward"></div> <div class="mod-fab--contact-container"> <div class="h4" data-content="KUKA Robotics Mexico Service"></div> <div class="fab-intro" data-content="KUKA de Mexico S. de RL. de C.V., Av Eje 104 150-B, 78395 San Luis Potosí / Col. Zona Industrial, México"></div> <div class="mod-fab__contact-row"> <div class="mod-fab__contact-img-row"> <figure class="mod-fab__contact-img h-rounded"> <img alt="KUKA Robotics Mexico Service" src="/-/media/kuka-corporate/images/system/contact_images/kontakt-kuka-ag.svg?rev=fbfa9be2a2e948f19c25594d7558f0a1&w=250&hash=EE5DA2B36D845AFDAFD4F85156DBC502" loading=lazy /> </figure> </div> <div class="mod-fab--share"> <div class="mod-fab--share-item"> <a href="tel:+52 444 500-3600 " class="a-btn a-btn--icon a-btn--tertiary h-margin-bottom-10" data-event="/event/data" data-event-data="FAB Contact Phone+52 444 500-3600 " > <span class="icon-phone"></span> </a> +52 444 500-3600 </div> <div class="mod-fab--share-item"> <span data-href="/es-mx/empresa/contacto/contacto?contacts=F06767FF30774FB5B7257FA3032C81E2" class="js-masked-link a-btn a-btn--icon a-btn--tertiary h-margin-bottom-10" data-event="/event/data" data-event-data="FAB Contact Mail KUKA Robotics Mexico Service" > <span class="icon-mail"></span> </span> Correo electrónico </div> </div> </div> </div> </div> <div id="fab-share" class="mod-fab--single-container mod-fab--actions"> <div class="mod_footer__fab--close icon-backward"></div> <div class="h4">Comparta la página</div> <div class="fab-intro">Compartir la página o enviarla a un amigo.</div> <div class="mod-fab--share mod mod-sharing"> <div class="mod-fab--share-item"> <a href="https://www.facebook.com/sharer/sharer.php?u=" data-href="https://www.facebook.com/sharer/sharer.php?u=" data-target="_blank" rel="nofollow noopener" class="js-share-action mod-fab__link a-btn a-btn--icon a-btn--tertiary a-btn--img-toggle" data-event="/event/data" data-event-data="FAB Share Facebook" > <figure class="mod-fab__image"> <img src="/-/media/kuka-corporate/images/system/social-media-icons/facebook_pos_g100.png?rev=-1&amp;hash=ED796D5EDC5BCFF57781232D0272256B" loading=lazy data-src-toggle="/-/media/kuka-corporate/images/system/social-media-icons/facebook_pos_o.png?rev=-1&amp;hash=D46CB7ECBAF103263EF561294A1AACC4" alt="" /> </figure> </a> <span>Facebook</span> </div> <div class="mod-fab--share-item"> <a href="https://www.linkedin.com/shareArticle?mini=true&amp;url=" data-href="https://www.linkedin.com/shareArticle?mini=true&amp;url=" data-target="_blank" rel="nofollow noopener" class="js-share-action mod-fab__link a-btn a-btn--icon a-btn--tertiary a-btn--img-toggle" data-event="/event/data" data-event-data="FAB Share LinkedIn" > <figure class="mod-fab__image"> <img src="/-/media/kuka-corporate/images/system/social-media-icons/linkedin_pos_g100.png?rev=-1&amp;hash=70A607C654BAF106C27824F2A8DD7869" loading=lazy data-src-toggle="/-/media/kuka-corporate/images/system/social-media-icons/linkedin_pos_o.png?rev=-1&amp;hash=FCF69093C26FE5BBAF738B851E34AF6A" alt="" /> </figure> </a> <span>LinkedIn</span> </div> <div class="mod-fab--share-item"> <a href="https://twitter.com/intent/tweet?url=" data-href="https://twitter.com/intent/tweet?url=" data-target="_blank" rel="nofollow noopener" class="js-share-action mod-fab__link a-btn a-btn--icon a-btn--tertiary a-btn--img-toggle" data-event="/event/data" data-event-data="FAB Share Twitter" > <figure class="mod-fab__image"> <img src="/-/media/kuka-corporate/images/system/social-media-icons/x_social-media1.png?rev=-1&amp;hash=CA4FAA3C5C2513D5BB1361EF6D9C23CE" loading=lazy data-src-toggle="/-/media/kuka-corporate/images/system/social-media-icons/x_social-media.png?rev=-1&amp;hash=6028E7B20576A58E1C827218DB65BBCB" alt="" /> </figure> </a> <span>Twitter</span> </div> <div class="mod-fab--share-item"> <a href="mailto:?body=" data-href="mailto:?body=" target="_blank" rel="nofollow noopener" class="js-share-action a-btn a-btn--icon a-btn--tertiary" data-event="/event/data" data-event-data="FAB Share Mail" > <span class="icon-mail"></span> </a> E-Mail </div> </div> </div> </div> <div class="a-fab-action a-fab-action--mobileTrigger a-btn a-btn--icon a-btn--primary data-event" for="fab-mobile" data-event="/event/data" data-event-data="FAB mobile" > <a href="#more" aria-label="show more contact options"><span class="icon-help"></span></a> </div> </div> </div> </footer> <link rel="stylesheet" href="/dist/cookieconsent.kuka.css" /> <script defer src="/assets/cookieconsent/cookieconsent.js"></script> <script> document.body.classList.add('cc-kuka'); // Do not remove! document.body.classList.add('cc-kuka'); // cc-kuka, cc-swisslog, cc-healthcare, cc-translogic window.addEventListener('load', function () { const cc = initCookieConsent(); const options = { autoclear_cookies: true, // autorun: true, // default: true cookie_domain: '.kuka.com', // Enter base domain // cookie_expiration: 182, // default: 182 (days) cookie_name: 'gdpr_settings', // default: 'gdpr_settings' // cookie_necessary_only_expiration: 182 // default: disabled // cookie_path: '/', // default: root // cookie_same_site: 'Lax', // default: 'Lax' current_lang: 'es-MX', // Required, adapt to fit your needs // hide_from_bots: true, // default: true languages: {}, // Required, do not remove page_scripts: true, // Required, do not remove // How consent and settings modals are displayed: gui_options: { consent_modal: { layout: 'cloud', // box / cloud / bar position: 'bottom center', // left / right / center + top / middle / bottom transition: 'zoom' // slide / zoom }, settings_modal: { layout: 'box', // bar / box // position: 'left', // left / right transition: 'zoom' // slide / zoom } }, // Dispatch events when user interacts with the consent modal: onAccept: (cookie) => { const acceptEvent = new CustomEvent('cookieConsentAccept', { detail: { cookie, cc: window.cc } }); document.dispatchEvent(acceptEvent); }, onChange: (cookie, changed_categories) => { const changeEvent = new CustomEvent('cookieConsentChange', { detail: { cookie, changed_categories, cc: window.cc } }); document.dispatchEvent(changeEvent); }, }; fetch(`/api/cookieconsent/kuka?sc_lang=${options.current_lang}`) .then(response => response.json()) .then(data => { options.languages[options.current_lang] = data; cc.run(options); window.cc = cc; // Make cc available after it has executed. }) .catch(error => { console.error('Error in fetching Cookie Consent config:', error); }); }); </script> <script type="text/javascript" src="/frontend/dist/app.js?v=5.9.0" async></script> <script type="text/javascript"> document.addEventListener('cookieConsentChange', function(e) { console.info('Cookie Consent Changed'); window.dataLayer = window.dataLayer || []; window.dataLayer.push({ 'event': "consentUpdate", 'consent': e.detail.cc.allowedCategory('marketing') ? 'granted' : 'denied' }); }); </script><style type='text/css'> .embeddedServiceHelpButton .helpButton .uiButton { background-color: #FF5800; font-family: "KUKA Bulo", sans-serif; } .embeddedServiceHelpButton .helpButton .uiButton:focus { outline: 1px solid #FF5800; } .chasitor.chat-content[c-lwcchatpack_lwcchatpack] { background: #FF5800; } embeddedservice-chat-header button.closeButton, embeddedservice-chat-header button.minimizeButton { padding-left: 6px; padding-right: 6px; } @media screen and (max-width: 767px) { .embeddedServiceHelpButton .helpButton { left: 12px; right: auto; } } </style> <script type='text/javascript' src='https://service.force.com/embeddedservice/5.0/esw.min.js'></script> <script type='text/javascript'> var initESW = function(gslbBaseURL) { embedded_svc.settings.displayHelpButton = true; //Or false embedded_svc.settings.language = ''; //For example, enter 'en' or 'en-US' //embedded_svc.settings.defaultMinimizedText = '...'; //(Defaults to Chat with an Expert) //embedded_svc.settings.disabledMinimizedText = '...'; //(Defaults to Agent Offline) //embedded_svc.settings.loadingText = ''; //(Defaults to Loading) //embedded_svc.settings.storageDomain = 'yourdomain.com'; //(Sets the domain for your deployment so that visitors can navigate subdomains during a chat session) // Settings for Chat //embedded_svc.settings.directToButtonRouting = function(prechatFormData) { // Dynamically changes the button ID based on what the visitor enters in the pre-chat form. // Returns a valid button ID. //}; //embedded_svc.settings.prepopulatedPrechatFields = {}; //Sets the auto-population of pre-chat form fields //embedded_svc.settings.fallbackRouting = []; //An array of button IDs, user IDs, or userId_buttonId //embedded_svc.settings.offlineSupportMinimizedText = '...'; //(Defaults to Contact Us) embedded_svc.settings.enabledFeatures = ['LiveAgent']; embedded_svc.settings.entryFeature = 'LiveAgent'; //JFK: ADDED AVATARS TO SALESFORCE-GENERATED FILE ON 08-JUL-2021 embedded_svc.settings.avatarImgURL = "https://kuka.secure.force.com/resource/avatar_agent" embedded_svc.settings.chatbotAvatarImgURL = "https://kuka.secure.force.com/resource/avatar_robot" embedded_svc.init( 'https://kuka.my.salesforce.com', 'https://my.kuka.com/', gslbBaseURL, '00D58000000OybT', 'RoBot_ESD', { baseLiveAgentContentURL: 'https://c.la1-c2-cdg.salesforceliveagent.com/content', deploymentId: '5721i000000PJD5', buttonId: '5731i000000TVnx', baseLiveAgentURL: 'https://d.la1-c2-cdg.salesforceliveagent.com/chat', eswLiveAgentDevName: 'RoBot_Queue', isOfflineSupportEnabled: false } ); }; if (!window.embedded_svc) { var s = document.createElement('script'); s.setAttribute('src', 'https://kuka.my.salesforce.com/embeddedservice/5.0/esw.min.js'); s.onload = function() { initESW(null); }; document.body.appendChild(s); } else { initESW('https://service.force.com'); } </script> </body> </html>

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