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<!DOCTYPE html><html lang="en" dir="ltr"><head><meta http-equiv="Content-Type" content="text/html; charset=utf-8"><meta name="viewport" content="width=device-width, initial-scale=1"><meta property="og:locale" content="en"><link rel="alternate" hreflang="en" href="https://help.pandectes.io/en/"><meta property="og:site_name" content="Pandectes GDPR Compliance"><meta property="og:type" content="website"><link rel="icon" href="https://image.crisp.chat/avatar/website/d85cae7d-b8a0-4182-ba38-6d83860f700a/512/?1732254745922" type="image/png"><link rel="apple-touch-icon" href="https://image.crisp.chat/avatar/website/d85cae7d-b8a0-4182-ba38-6d83860f700a/512/?1732254745922" type="image/png"><meta name="msapplication-TileColor" content="#1972F5"><meta name="msapplication-TileImage" content="https://image.crisp.chat/avatar/website/d85cae7d-b8a0-4182-ba38-6d83860f700a/512/?1732254745922"><style type="text/css">*::selection { background: rgba(25, 114, 245, .2); } .csh-theme-background-color-default { background-color: #1972F5; } .csh-theme-background-color-light { background-color: #F3F6FB; } .csh-theme-background-color-light-alpha { background-color: rgba(243, 246, 251, .4); } .csh-button.csh-button-accent { background-color: #1972F5; } .csh-article .csh-article-content article a { color: #1972F5; } .csh-article .csh-article-content article .csh-markdown.csh-markdown-title[data-type="#"] { border-color: #1972F5; } .csh-article .csh-article-content article .csh-markdown.csh-markdown-code.csh-markdown-code-inline { background: rgba(25, 114, 245, .075); border-color: rgba(25, 114, 245, .2); color: #1972F5; } .csh-article .csh-article-content article .csh-markdown.csh-markdown-list[data-type]:before { background: #1972F5; }</style><title>Pandectes GDPR Compliance</title><script type="text/javascript">window.$crisp = []; CRISP_WEBSITE_ID = "d85cae7d-b8a0-4182-ba38-6d83860f700a"; CRISP_RUNTIME_CONFIG = { locale : "en" }; (function(){d=document;s=d.createElement("script");s.src="https://client.crisp.chat/l.js";s.async=1;d.getElementsByTagName("head")[0].appendChild(s);})(); </script> <script async src="https://www.googletagmanager.com/gtag/js?id=G-TF9WJN9S34"></script> <script> window.dataLayer = window.dataLayer || []; function gtag(){dataLayer.push(arguments);} gtag('js', new Date()); gtag('config', 'G-TF9WJN9S34'); </script> <script> console.dir(window.location.href); document.addEventListener("DOMContentLoaded", function() { if (window.location.href === "https://help.pandectes.io/en/") { console.dir('mpikame'); var mymeta = 'Learn how to use Pandectes GDPR Compliance with user manuals, how-to’s, videos, and more! Navigate the Pandectes Knowledge Base to find help on every feature'; console.dir(mymeta); var meta = document.querySelector('meta[name="description"]'); if (meta) { console.dir('eixe meta'); } else { console.dir('den eixe meta'); meta = document.createElement('meta'); meta.name = "description"; meta.content = mymeta; document.getElementsByTagName('head')[0].appendChild(meta); } } }); </script><link rel="canonical" href="https://help.pandectes.io/en/"><script type="application/ld+json">{"@context":"https://schema.org","@type":"FAQPage","mainEntity":[{"@type":"Question","name":"Select regions for our cookie banner","acceptedAnswer":{"@type":"Answer","text":"<p>**Explore how to select regions for your Pandectes cookie banner to ensure targeted compliance. **</p>\n<p>This article offers straightforward steps for customization.</p>\n<h1 id="videoguide">Video Guide</h1>\n<p>${youtube}<a href="2ITWSLc76uE">How to select regions for our cookie banner</a></p>\n<h1 id="introduction">Introduction</h1>\n<p>Based on the recent updates from Shopify regarding the Customer Privacy you have to choose the regions in which you want the marketing and analytics data to be collected by Shopify after user consent.</p>\n<h1 id="enableshopifycustomerprivacysettings">Enable Shopify Customer Privacy Settings</h1>\n<ol>\n<li>Navigate to <strong>Settings</strong> of your Shopify Admin Dashboard.</li>\n</ol>\n<p><img src="https://storage.crisp.chat/users/helpdesk/website/1a5af239e847cf00/image_aesg7v.png" alt="" /></p>\n<ol start="2">\n<li>Select <strong>Customer Privacy</strong> from the left sidebar and click <strong>Cookie Banner</strong>. Ensure <strong>Pandectes GDPR Compliance</strong> is present in Installed privacy apps.</li>\n</ol>\n<p><img src="https://storage.crisp.chat/users/helpdesk/website/1a5af239e847cf00/image_ash9xw.png" alt="" /></p>\n<ol start="3">\n<li>On the Cookie Banner page, click on <strong>More actions</strong> and select <strong>Remove cookie banner</strong>. Note that this option will be visible if you have not yet selected any regions. If you have already selected regions this option will not be visible anymore.</li>\n</ol>\n<p><img src="https://storage.crisp.chat/users/helpdesk/website/1a5af239e847cf00/image_19l2ozc.png" alt="" /></p>\n<ol start="4">\n<li>After that you can choose the regions in which you want the marketing and analytics data to be collected by Shopify after user consent and click <strong>Confirm</strong>. By default the only region that is selected here is the initial region you have set on you</li>\n</ol>"}},{"@type":"Question","name":"Checking if Google Consent Mode is properly implemented","acceptedAnswer":{"@type":"Answer","text":"<p><strong>Ensure Google Consent Mode is properly implemented in your Shopify store with our guide. Learn how to verify and troubleshoot your setup for compliance and accuracy.</strong></p>\n<h1 id="videotutorial">Video tutorial</h1>\n<p>${youtube}<a href="2zg7dBeH71o">Check if you are Google Consent Mode V2 compliant - Shopify and Pandectes tutorial</a></p>\n<h1 id="introduction">Introduction</h1>\n<p>By using our application with Google Consent Mode integration enabled, gives you the ability to customize the behavior of your Google tags based on the consent given or not given by your users. You can specify whether consent has been granted for Analytics and/or Ads cookies, and Google's tags will dynamically adjust by using cookies only for the designated purposes or cookie categories. This serves as an alternative to script blocking.</p>\n<p>Google Consent Mode (GCM) is a simple and trustworthy method for preventing Google scripts from setting cookies through Google Tag Manager or gtag. Despite its easy implementation, it can be challenging to confirm whether it has been correctly set up and functioning properly.</p>\n<p>It's crucial to mention that only specific tags in Google Tag Manager have pre-installed consent checks. These are listed in the next figure.</p>\n<p><img src="https://storage.crisp.chat/users/helpdesk/website/1a5af239e847cf00/image_185jx11.png" alt="" /></p>\n<p>When Consent Mode is activated, it will modify the functioning of these kinds of pings.</p>\n<ul>\n<li>Consent status pings - Consent status pings are sent from each page the user visits where consent mode is implemented, as well as if the con</li>\n</ul>"}},{"@type":"Question","name":"Using Google Consent Mode Integration","acceptedAnswer":{"@type":"Answer","text":"<p><strong>Learn how to use Google Consent Mode integration in your Shopify store. Our guide provides step-by-step instructions to enhance privacy and tracking compliance.</strong></p>\n<h1 id="howtoenablegoogleconsentmode">How to enable Google Consent Mode</h1>\n<p>Navigate to <strong>Settings > Integrations</strong></p>\n<p><img src="https://storage.crisp.chat/users/helpdesk/website/1a5af239e847cf00/image_xiapvr.png" alt="" />\n<strong>Switch on</strong> the integration and some options will open.</p>\n<p><img src="https://storage.crisp.chat/users/helpdesk/website/1a5af239e847cf00/image_eq6fgn.png" alt="" /></p>\n<p>Your options are:</p>\n<ol>\n<li>With the integration enabled, the Google Consent Mode will be automatically enabled for the Google products you have manually setup in your theme.liquid without any further action. So you <strong>activate</strong> the integration and you <strong>save</strong>.</li>\n<li>If you want to load your Google tags from our app, then you just add these tag ids below where it says <strong>Google properties</strong>. Then our app will load these Google Tags for you with Google Consent Mode enabled.</li>\n</ol>\n<h1 id="enabletagids">Enable tag IDs</h1>\n<p>When you click any of these options you are able to add the corresponding tag id.</p>\n<h3 id="adwords">Adwords</h3>\n<p>For Adwords, the AW property can be found here:</p>\n<p><img src="https://storage.crisp.chat/users/helpdesk/website/1a5af239e847cf00/image_hown96.png" alt="" /></p>\n<p>On the popup on top you can see the AW-xxxxxxxxxx property.</p>\n<h1 id="advancedsettings">Advanced settings</h1>\n<h3 id="googleyoutubechannel">Google &amp; YouTube channel</h3>\n<p>If you use the <strong>Google & YouTube channel</strong> just check the first option (Check if you are using the Google &amp; YouTube channel).</p>\n<h3 id="consenttypes">Consent types</h3>\n<p>Google Consent Mode supports seven </p>"}},{"@type":"Question","name":"4 Steps to Ensure Compliance","acceptedAnswer":{"@type":"Answer","text":"<p><strong>Master compliance with our concise guide outlining four essential steps.</strong></p>\n<p>This article simplifies the path to meeting regulatory requirements efficiently.</p>\n<p>||| 🔔 Google’s new privacy compliance requirements 🗓️ March deadline, Consent Mode v2, and securing advertising 👉 <a href="/en/article/using-google-consent-mode-integration-1xkfv6o/">Read how to enable it</a></p>\n<p>|| Our app is compliant with the new Google Consent Mode v2 requirement</p>\n<h1 id="introduction">Introduction</h1>\n<p>In this guide, you'll get everything you need to know to get started with Pandectes for GDPR and other data regulation compliance. This guide assumes that you have already installed <a href="https://apps.shopify.com/gdpr-cookie-consent">Pandectes GDPR Compliance</a> app on your store.</p>\n<h1 id="steps">Steps</h1>\n<p>The steps described below are:</p>\n<p><strong>1. Enable Shopify Customer Privacy Settings</strong>\n<strong>2. Banner Type / Consent Mode</strong>\n<strong>3. Privacy Policy Page</strong>\n<strong>4. Customer data requests Page</strong></p>\n<p>Folow the steps:</p>\n<h3 id="step1enableshopifycustomerprivacysettings">Step 1. Enable Shopify Customer Privacy Settings</h3>\n<ol>\n<li>Navigate to <strong>Settings</strong> of your Shopify Admin Dashboard.</li>\n</ol>\n<p><img src="https://storage.crisp.chat/users/helpdesk/website/1a5af239e847cf00/image_n3yaw7.png" alt="" /></p>\n<ol start="2">\n<li>Select <strong>Customer Privacy</strong> from the left sidebar and click <strong>Cookie Banner</strong>. Ensure <strong>Pandectes GDPR Compliance</strong> is present in Installed privacy apps.</li>\n</ol>\n<p><img src="https://storage.crisp.chat/users/helpdesk/website/1a5af239e847cf00/image_6xm6e4.png" alt="" /></p>\n<ol start="3">\n<li>On the Cookie Banner page, click on <strong>More actions</strong> and select <strong>Use custom cookie banner</strong>.</li>\n</ol>\n<p>![](https://storage.</p>"}},{"@type":"Question","name":"Cookie Banner Modes","acceptedAnswer":{"@type":"Answer","text":"<p>In this article, we analyze in detail the different banner modes that you can select from the app. </p>\n<p>${youtube}<a href="Y3EGr-Ku57Y">Cookie Banner on your Shopify store: Step By Step</a></p>\n<p>The different modes are listed below.</p>\n<h1 id="informative">Informative</h1>\n<p>All cookies (essential &amp; non-essential) are allowed by default when pages load and cannot be blocked. The banner message and wording should only inform the visitor about the cookie policy of the website and why cookies are used. The banner has by default one action button called <strong>Dismiss (x or close)</strong>.</p>\n<p>Optionally, a second action button called <strong>Decline</strong> may be added. If the Dismiss button is clicked, the banner closes and full consent to the cookie policy is implied. If the Decline button is clicked, then the visitor is redirected away from the website (to an external page, e.x. google.com). This is the simplest (loose) mode but is not recommended for strict GDPR compliance.</p>\n<h1 id="declineonly">Decline only</h1>\n<p>All cookies (essential &amp; non-essential) are allowed by default when pages load and are blocked only when/if the user selects to opt out. The banner message and wording should inform the visitor about the cookie policy of the website and why non-essential cookies (Marketing &amp; Analytics) are used.</p>\n<p>The banner has two action buttons called <strong>Decline</strong> and <strong>Dismiss</strong>, with the Dismiss button being highlighted. If the Dismiss button is clicked, the banner closes and full consent to the cookie policy is implied. If the Decline button is clicked, then, depending</p>"}},{"@type":"Question","name":"Impressum: What is it and when do you need one?","acceptedAnswer":{"@type":"Answer","text":"<p><strong>Learn what an Impressum is and when you need one for your Shopify store with our comprehensive guide. Ensure legal compliance and transparency for your business.</strong></p>\n<h1 id="whatisanimpressum">What is an Impressum?</h1>\n<p>In German-speaking countries like Germany, Austria, and Switzerland, an Impressum, also known as an "Imprint," is a mandatory declaration that provides information about the owner of a commercial website. The purpose of an Impressum is to facilitate the identification of the legal entity responsible for the published content and material, making it easy for individuals to access this information.</p>\n<p>In essence, an Impressum is a <strong>declaration of ownership and authorship</strong>. It was implemented in an effort to safeguard user data, and stop spam and unlawful content by requiring website owners to identify themselves and so take ownership of the information on their platform.</p>\n<p>Frequently, when people refer to an Impressum, they mean the German (DACH) version of the legal disclosures posted online.</p>\n<h1 id="isanimpressumlegallyrequired">Is an Impressum legally required?</h1>\n<p>Regardless of whether the store is published using the .de top-level domain or not, the Impressum is legally obligatory on all commercial websites published in German-speaking nations (Germany, Austria, and Switzerland).</p>\n<h1 id="whatdoiputinanimpressumpage">What do I put in an Impressum page?</h1>\n<p>Generally, an Impressum should contain the following information:</p>\n<ul>\n<li>Name of the store owner (a business name is usually used here)</li>\n<li>Registered address (please note that a PO Box – Postfach – is not con</li>\n</ul>"}}]}</script><link rel="stylesheet" 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