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Pandectes GDPR Compliance
<!DOCTYPE html><html lang="en" dir="ltr"><head><meta http-equiv="Content-Type" content="text/html; charset=utf-8"><meta name="viewport" content="width=device-width, initial-scale=1"><meta property="og:locale" content="en"><link rel="alternate" hreflang="en" href="https://help.pandectes.io/en/"><meta property="og:site_name" content="Pandectes GDPR Compliance"><meta property="og:type" content="website"><link rel="icon" href="https://image.crisp.chat/avatar/website/d85cae7d-b8a0-4182-ba38-6d83860f700a/512/?1740643203454" type="image/png"><link rel="apple-touch-icon" href="https://image.crisp.chat/avatar/website/d85cae7d-b8a0-4182-ba38-6d83860f700a/512/?1740643203454" type="image/png"><meta name="msapplication-TileColor" content="#1972F5"><meta name="msapplication-TileImage" content="https://image.crisp.chat/avatar/website/d85cae7d-b8a0-4182-ba38-6d83860f700a/512/?1740643203454"><style type="text/css">*::selection { background: rgba(25, 114, 245, .2); } .csh-theme-background-color-default { background-color: #1972F5; } .csh-theme-background-color-light { background-color: #F3F6FB; } .csh-theme-background-color-light-alpha { background-color: rgba(243, 246, 251, .4); } .csh-button.csh-button-accent { background-color: #1972F5; } .csh-article .csh-article-content article a { color: #1972F5; } .csh-article .csh-article-content article .csh-markdown.csh-markdown-title[data-type="#"] { border-color: #1972F5; } .csh-article .csh-article-content article .csh-markdown.csh-markdown-code.csh-markdown-code-inline { background: rgba(25, 114, 245, .075); border-color: rgba(25, 114, 245, .2); color: #1972F5; } .csh-article .csh-article-content article .csh-markdown.csh-markdown-list[data-type]:before { background: #1972F5; }</style><title>Pandectes GDPR Compliance</title><script type="text/javascript">window.$crisp = []; CRISP_WEBSITE_ID = "d85cae7d-b8a0-4182-ba38-6d83860f700a"; CRISP_RUNTIME_CONFIG = { locale : "en" }; (function(){d=document;s=d.createElement("script");s.src="https://client.crisp.chat/l.js";s.async=1;d.getElementsByTagName("head")[0].appendChild(s);})(); </script><!-- Google tag (gtag.js) --> <script async src="https://www.googletagmanager.com/gtag/js?id=G-TF9WJN9S34"></script> <script> window.dataLayer = window.dataLayer || []; function gtag(){dataLayer.push(arguments);} gtag('js', new Date()); gtag('config', 'G-TF9WJN9S34'); </script> <script> console.dir(window.location.href); document.addEventListener("DOMContentLoaded", function() { if (window.location.href === "https://help.pandectes.io/en/") { console.dir('mpikame'); var mymeta = 'Learn how to use Pandectes GDPR Compliance with user manuals, how-to’s, videos, and more! Navigate the Pandectes Knowledge Base to find help on every feature'; console.dir(mymeta); var meta = document.querySelector('meta[name="description"]'); if (meta) { console.dir('eixe meta'); } else { console.dir('den eixe meta'); meta = document.createElement('meta'); meta.name = "description"; meta.content = mymeta; document.getElementsByTagName('head')[0].appendChild(meta); } } }); </script><link rel="canonical" href="https://help.pandectes.io/en/"><script type="application/ld+json">{"@context":"https://schema.org","@type":"FAQPage","mainEntity":[{"@type":"Question","name":"Select regions for our cookie banner","acceptedAnswer":{"@type":"Answer","text":"<p>**Explore how to select regions for your Pandectes cookie banner to ensure targeted compliance. **</p>\n<p>This article offers straightforward steps for customization.</p>\n<h3 id="videoguide">Video Guide</h3>\n<p>${youtube}<a href="2ITWSLc76uE">How to select regions for our cookie banner</a></p>\n<h3 id="introduction">Introduction</h3>\n<p>Based on the recent updates from Shopify regarding the Customer Privacy you have to choose the regions in which you want the marketing and analytics data to be collected by Shopify after user consent.</p>\n<h3 id="enableshopifycustomerprivacysettings">Enable Shopify Customer Privacy Settings</h3>\n<ol>\n<li>Navigate to <strong>Settings</strong> of your Shopify Admin Dashboard.</li>\n</ol>\n<p><img src="https://storage.crisp.chat/users/helpdesk/website/1a5af239e847cf00/image_aesg7v.png" alt="" /></p>\n<ol start="2">\n<li>Select <strong>Customer Privacy</strong> from the left sidebar and click <strong>Cookie Banner</strong>. Ensure <strong>Pandectes GDPR Compliance</strong> is present in Installed privacy apps.</li>\n</ol>\n<p><img src="https://storage.crisp.chat/users/helpdesk/website/1a5af239e847cf00/image_ash9xw.png" alt="" /></p>\n<ol start="3">\n<li>On the Cookie Banner page, click on <strong>More actions</strong> and select <strong>Remove cookie banner</strong>. Note that this option will be visible if you have not yet selected any regions. If you have already selected regions this option will not be visible anymore.</li>\n</ol>\n<p><img src="https://storage.crisp.chat/users/helpdesk/website/1a5af239e847cf00/image_19l2ozc.png" alt="" /></p>\n<ol start="4">\n<li>After that you can choose the regions in which you want the marketing and analytics data to be collected by Shopify after user consent and click <strong>Confirm</strong>. By default the only region that is selected here is the initial region you have set </li>\n</ol>"}},{"@type":"Question","name":"Checking if Google Consent Mode is properly implemented","acceptedAnswer":{"@type":"Answer","text":"<p><strong>Ensure Google Consent Mode is properly implemented in your Shopify store with our guide. Learn how to verify and troubleshoot your setup for compliance and accuracy.</strong></p>\n<h3 id="videotutorial">Video tutorial</h3>\n<p>${youtube}<a href="2zg7dBeH71o">Check if you are Google Consent Mode V2 compliant - Shopify and Pandectes tutorial</a></p>\n<h3 id="introduction">Introduction</h3>\n<p>By using our application with Google Consent Mode integration enabled, gives you the ability to customize the behavior of your Google tags based on the consent given or not given by your users. You can specify whether consent has been granted for Analytics and/or Ads cookies, and Google's tags will dynamically adjust by using cookies only for the designated purposes or cookie categories. This serves as an alternative to script blocking.</p>\n<p>Google Consent Mode (GCM) is a simple and trustworthy method for preventing Google scripts from setting cookies through Google Tag Manager or gtag. Despite its easy implementation, it can be challenging to confirm whether it has been correctly set up and functioning properly.</p>\n<p>It's crucial to mention that only specific tags in Google Tag Manager have pre-installed consent checks. These are listed in the next figure.</p>\n<p><img src="https://storage.crisp.chat/users/helpdesk/website/1a5af239e847cf00/image_185jx11.png" alt="" /></p>\n<p>When Consent Mode is activated, it will modify the functioning of these kinds of pings.</p>\n<ul>\n<li>Consent status pings - Consent status pings are sent from each page the user visits where consent mode is implemented, as well as if the </li>\n</ul>"}},{"@type":"Question","name":"Using Google Consent Mode Integration","acceptedAnswer":{"@type":"Answer","text":"<p><strong>Learn how to use Google Consent Mode integration in your Shopify store. Our guide provides step-by-step instructions to enhance privacy and tracking compliance.</strong></p>\n<h3 id="howtoenablegoogleconsentmode">How to enable Google Consent Mode</h3>\n<p>Navigate to <strong>Settings > Integrations</strong></p>\n<p><img src="https://storage.crisp.chat/users/helpdesk/website/1a5af239e847cf00/image_xiapvr.png" alt="" />\n<strong>Switch on</strong> the integration and some options will open.</p>\n<p><img src="https://storage.crisp.chat/users/helpdesk/website/1a5af239e847cf00/image_eq6fgn.png" alt="" /></p>\n<p>Your options are:</p>\n<ol>\n<li>With the integration enabled, the Google Consent Mode will be automatically enabled for the Google products you have manually setup in your theme.liquid without any further action. So you <strong>activate</strong> the integration and you <strong>save</strong>.</li>\n<li>If you want to load your Google tags from our app, then you just add these tag ids below where it says <strong>Google properties</strong>. Then our app will load these Google Tags for you with Google Consent Mode enabled.</li>\n</ol>\n<h3 id="enabletagids">Enable tag IDs</h3>\n<p>When you click any of these options you are able to add the corresponding tag id.</p>\n<h6 id="adwords">Adwords</h6>\n<p>For Adwords, the AW property can be found here:</p>\n<p><img src="https://storage.crisp.chat/users/helpdesk/website/1a5af239e847cf00/image_hown96.png" alt="" /></p>\n<p>On the popup on top you can see the AW-xxxxxxxxxx property.</p>\n<h3 id="advancedsettings">Advanced settings</h3>\n<h6 id="googleyoutubechannel">Google &amp; YouTube channel</h6>\n<p>If you use the <strong>Google & YouTube channel</strong> just check the first option (Check if you are using the Google &amp; YouTube channel).</p>\n<h6 id="consenttypes">Consent types</h6>\n<p>Google Consent Mode </p>"}},{"@type":"Question","name":"Impressum: What is it and when do you need one?","acceptedAnswer":{"@type":"Answer","text":"<p><strong>Learn what an Impressum is and when you need one for your Shopify store with our comprehensive guide. Ensure legal compliance and transparency for your business.</strong></p>\n<h3 id="whatisanimpressum">What is an Impressum?</h3>\n<p>In German-speaking countries like Germany, Austria, and Switzerland, an Impressum, also known as an "Imprint," is a mandatory declaration that provides information about the owner of a commercial website. The purpose of an Impressum is to facilitate the identification of the legal entity responsible for the published content and material, making it easy for individuals to access this information.</p>\n<p>In essence, an Impressum is a <strong>declaration of ownership and authorship</strong>. It was implemented in an effort to safeguard user data, and stop spam and unlawful content by requiring website owners to identify themselves and so take ownership of the information on their platform.</p>\n<p>Frequently, when people refer to an Impressum, they mean the German (DACH) version of the legal disclosures posted online.</p>\n<h3 id="isanimpressumlegallyrequired">Is an Impressum legally required?</h3>\n<p>Regardless of whether the store is published using the .de top-level domain or not, the Impressum is legally obligatory on all commercial websites published in German-speaking nations (Germany, Austria, and Switzerland).</p>\n<h3 id="whatdoiputinanimpressumpage">What do I put in an Impressum page?</h3>\n<p>Generally, an Impressum should contain the following information:</p>\n<ul>\n<li>Name of the store owner (a business name is usually used here)</li>\n<li>Registered address (please note that a PO Box – Postfach – is not c</li>\n</ul>"}},{"@type":"Question","name":"How to uninstall or remove our application in Shopify","acceptedAnswer":{"@type":"Answer","text":"<p><strong>Follow our straightforward guide on how to uninstall or remove our application from your Shopify store. Ensure a clean and trouble-free removal process.</strong></p>\n<p>This article will show you how to uninstall our application entirely from your Shopify store. To uninstall an app, you can access the app's menu or go to the Apps section in Shopify and remove it from there.</p>\n<h3 id="keyfeaturesyoumightmiss">Key features you might miss</h3>\n<p>Before you uninstall our app, remember that our app provides:</p>\n<ul>\n<li><strong>Comprehensive GDPR/CCPA and other regulation compliance</strong></li>\n<li><strong>Advanced cookie management tools:</strong> If there’s anything we can help with, let us know!</li>\n</ul>\n<p>Below, you can follow the 4 steps to uninstall the app. Otherwise, you can check out our video guide.</p>\n<h3 id="havingtrouble">Having trouble?</h3>\n<p>If you faced any challenges, we’d love to help! Contact our support team for personalized assistance by clicking the chat icon on this page on the bottom right.</p>\n<h3 id="stepbystepvideoguide">Step-by-Step video guide</h3>\n<p>${youtube}<a href="JP6Ru2TOxWQ">Uninstalling the Pandectes GDPR compliance app properly: Step-by-Step Guide</a></p>\n<h3 id="steps">Steps</h3>\n<p>To <strong>uninstall our app in Shopify</strong> , check out the few steps below:</p>\n<p><strong>Step 1: App uninstall</strong></p>\n<p>Log in to your store with the store owner's account, then go to the <strong>Settings</strong> option in the bottom right. In Settings, visit <strong>Apps and sales channels</strong> .</p>\n<p>A list of the apps installed in your store is on display. You can find our app and click the <strong>Uninstall</strong> link next to it.</p>\n<p>![](https://storage.crisp.chat/users/helpdesk/website/1a5af239e847cf00/im</p>"}},{"@type":"Question","name":"4 Steps to Ensure Compliance","acceptedAnswer":{"@type":"Answer","text":"<p>Master compliance with our concise guide outlining four essential steps. This article simplifies the path to meeting regulatory requirements efficiently.</p>\n<p>||| 🔔 Google’s new privacy compliance requirements (deadline: March 2024), Consent Mode v2, and securing advertising 👉 <a href="/en/article/using-google-consent-mode-integration-1xkfv6o/">Read how to enable it</a></p>\n<p>|| Our app is compliant with the new Google Consent Mode v2 requirement</p>\n<h3 id="introduction">Introduction</h3>\n<p>In this guide, you'll get everything you need to know to get started with Pandectes for GDPR and other data regulation compliance. This guide assumes you have installed <a href="https://apps.shopify.com/gdpr-cookie-consent">Pandectes</a> app on your store.</p>\n<h3 id="steps">Steps</h3>\n<p>The steps described below are:</p>\n<p><strong>1. Enable Shopify Customer Privacy Settings</strong>\n<strong>2. Banner Type / Consent Mode</strong>\n<strong>3. Privacy Policy Page</strong>\n<strong>4. Customer data requests Page</strong></p>\n<p>Follow the steps:</p>\n<h6 id="step1enableshopifycustomerprivacysettings">Step 1. Enable Shopify Customer Privacy Settings</h6>\n<ol>\n<li>Navigate to <strong>Settings</strong> of your Shopify Admin Dashboard.</li>\n</ol>\n<p><img src="https://storage.crisp.chat/users/helpdesk/website/1a5af239e847cf00/image_n3yaw7.png" alt="" /></p>\n<ol start="2">\n<li>Select <strong>Customer Privacy</strong> from the left sidebar and click <strong>Cookie Banner</strong>. Ensure <strong>Pandectes GDPR Compliance</strong> is present in Installed privacy apps.</li>\n</ol>\n<p><img src="https://storage.crisp.chat/users/helpdesk/website/1a5af239e847cf00/image_6xm6e4.png" alt="" /></p>\n<ol start="3">\n<li>On the Cookie Banner page, click on <strong>More actions</strong> and select <strong>Use custom cookie banner</strong>.</li>\n</ol>\n<p>![](https://storage.crisp.chat/users/help</p>"}}]}</script><link rel="stylesheet" href="https://static.crisp.help/stylesheets/libs/libs.min.css?cb0f5cd03d4d2050b372464707b2db357" type="text/css"/><link rel="stylesheet" href="https://static.crisp.help/stylesheets/site/common/common.min.css?c2aad9e4031853563a17521e6420d55f9" type="text/css"/><link rel="stylesheet" href="https://static.crisp.help/stylesheets/site/home/home.min.css?c6001f971c934be9ea14bd86dd2ff5f3d" type="text/css"/><script src="https://static.crisp.help/javascripts/libs/libs.min.js?c0907bb7b5063b78161494bc14f66c62f" type="text/javascript"></script><script 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onkeyup="CrispHelpdeskCommon.type_search_field(this)" onsearch="CrispHelpdeskCommon.search_search_field(this)" class="csh-font-sans-regular"><span class="csh-header-search-field-autocomplete csh-font-sans-regular"></span><span class="csh-header-search-field-ruler"><span class="csh-header-search-field-ruler-text csh-font-sans-semibold"></span></span></span><div class="csh-header-search-results"></div></form></div><div data-tile="default" data-has-banner="false" class="csh-header-background csh-theme-background-color-default"></div></header><div id="body" class="csh-theme-background-color-light"><div class="csh-wrapper"><div role="main" class="csh-home"><section data-type="frequently_read"><h1 class="csh-home-title csh-text-wrap csh-font-sans-bold">Frequently Read Articles</h1><ul role="list" class="csh-home-list"><li role="listitem"><a href="/en/article/select-regions-for-our-cookie-banner-6mqwip/" role="link" class="csh-box csh-box-link csh-font-sans-medium"><span class="csh-home-list-wrap csh-text-wrap"><span class="csh-home-list-label csh-text-ellipsis-multiline csh-text-ellipsis-multiline-lines-2">Select regions for our cookie banner</span></span></a></li><li role="listitem"><a href="/en/article/checking-if-google-consent-mode-is-properly-implemented-1pr15a3/" role="link" class="csh-box csh-box-link csh-font-sans-medium"><span class="csh-home-list-wrap csh-text-wrap"><span class="csh-home-list-label csh-text-ellipsis-multiline csh-text-ellipsis-multiline-lines-2">Checking if Google Consent Mode is properly implemented</span></span></a></li><li role="listitem"><a href="/en/article/using-google-consent-mode-integration-1xkfv6o/" role="link" class="csh-box csh-box-link csh-font-sans-medium"><span class="csh-home-list-wrap csh-text-wrap"><span class="csh-home-list-label csh-text-ellipsis-multiline csh-text-ellipsis-multiline-lines-2">Using Google Consent Mode Integration</span></span></a></li><li role="listitem"><a href="/en/article/impressum-what-is-it-and-when-do-you-need-one-1amstgm/" role="link" class="csh-box csh-box-link csh-font-sans-medium"><span class="csh-home-list-wrap csh-text-wrap"><span class="csh-home-list-label csh-text-ellipsis-multiline csh-text-ellipsis-multiline-lines-2">Impressum: What is it and when do you need one?</span></span></a></li><li role="listitem"><a href="/en/article/how-to-uninstall-or-remove-our-application-in-shopify-1msasx3/" role="link" class="csh-box csh-box-link csh-font-sans-medium"><span class="csh-home-list-wrap csh-text-wrap"><span class="csh-home-list-label csh-text-ellipsis-multiline csh-text-ellipsis-multiline-lines-2">How to uninstall or remove our application in Shopify</span></span></a></li><li role="listitem"><a href="/en/article/4-steps-to-ensure-compliance-1trf3y7/" role="link" class="csh-box csh-box-link csh-font-sans-medium"><span class="csh-home-list-wrap csh-text-wrap"><span class="csh-home-list-label csh-text-ellipsis-multiline csh-text-ellipsis-multiline-lines-2">4 Steps to Ensure Compliance</span></span></a></li></ul></section><div class="csh-home-separator"></div><section data-type="categories"><h1 class="csh-home-title csh-text-wrap csh-font-sans-bold">Browse All Categories</h1><ul role="list" class="csh-home-list csh-home-list-large"><li role="listitem"><a href="/en/category/getting-started-12nwdzv/" role="link" class="csh-box csh-box-link csh-font-sans-regular"><span style="background-image: url('https://storage.crisp.chat/users/helpdesk/website/1a5af239e847cf00/group-204-2_1pvxxq.png');" class="csh-home-list-image"></span><span class="csh-home-list-aside"><span class="csh-home-list-category"><span style="background-color: #1972f5;" data-has-category="true" class="csh-category-badge csh-font-sans-medium">Getting Started</span></span><span class="csh-home-list-wrap csh-text-wrap"><span class="csh-home-list-label csh-text-ellipsis-multiline csh-text-ellipsis-multiline-lines-2">Best place to get everything right from the beginning with our application.</span></span></span></a></li><li role="listitem"><a href="/en/category/settings-o97oxv/" role="link" class="csh-box csh-box-link csh-font-sans-regular"><span style="background-image: url('https://storage.crisp.chat/users/helpdesk/website/1a5af239e847cf00/settings2x_9k8g3u.png');" class="csh-home-list-image"></span><span class="csh-home-list-aside"><span class="csh-home-list-category"><span style="background-color: #1972f5;" data-has-category="true" class="csh-category-badge csh-font-sans-medium">Settings</span></span><span class="csh-home-list-wrap csh-text-wrap"><span class="csh-home-list-label csh-text-ellipsis-multiline csh-text-ellipsis-multiline-lines-2">Learn how to change the app settings with our articles in this category.</span></span></span></a></li><li role="listitem"><a href="/en/category/reports-ww0qp9/" role="link" class="csh-box csh-box-link csh-font-sans-regular"><span style="background-image: url('https://storage.crisp.chat/users/helpdesk/website/1a5af239e847cf00/reports2x_1k4nnj2.png');" class="csh-home-list-image"></span><span class="csh-home-list-aside"><span class="csh-home-list-category"><span style="background-color: #1972f5;" data-has-category="true" class="csh-category-badge csh-font-sans-medium">Reports</span></span><span class="csh-home-list-wrap csh-text-wrap"><span class="csh-home-list-label csh-text-ellipsis-multiline csh-text-ellipsis-multiline-lines-2">Learn about the different reports of the app</span></span></span></a></li><li role="listitem"><a href="/en/category/integrations-1w4i3pm/" role="link" class="csh-box csh-box-link csh-font-sans-regular"><span style="background-image: url('https://storage.crisp.chat/users/helpdesk/website/1a5af239e847cf00/integrations_4dmc7n.png');" class="csh-home-list-image"></span><span class="csh-home-list-aside"><span class="csh-home-list-category"><span style="background-color: #1972f5;" data-has-category="true" class="csh-category-badge csh-font-sans-medium">Integrations</span></span><span class="csh-home-list-wrap csh-text-wrap"><span class="csh-home-list-label csh-text-ellipsis-multiline csh-text-ellipsis-multiline-lines-2">Learn more about our app's integrations and find our in detail how they work.</span></span></span></a></li><li role="listitem"><a href="/en/category/legal-policies-z97xdx/" role="link" class="csh-box csh-box-link csh-font-sans-regular"><span style="background-image: url('https://storage.crisp.chat/users/helpdesk/website/1a5af239e847cf00/legal-policies2x_v4sc5f.png');" class="csh-home-list-image"></span><span class="csh-home-list-aside"><span class="csh-home-list-category"><span style="background-color: #1972f5;" data-has-category="true" class="csh-category-badge csh-font-sans-medium">Legal Policies</span></span><span class="csh-home-list-wrap csh-text-wrap"><span class="csh-home-list-label csh-text-ellipsis-multiline csh-text-ellipsis-multiline-lines-2">Find out more about legal policies. about data regulations.</span></span></span></a></li><li role="listitem"><a href="/en/category/api-1c0seij/" role="link" class="csh-box csh-box-link csh-font-sans-regular"><span style="background-image: url('https://storage.crisp.chat/users/helpdesk/website/1a5af239e847cf00/api2x_ttjjft.png');" class="csh-home-list-image"></span><span class="csh-home-list-aside"><span class="csh-home-list-category"><span style="background-color: #1972f5;" data-has-category="true" class="csh-category-badge csh-font-sans-medium">API</span></span><span class="csh-home-list-wrap csh-text-wrap"><span class="csh-home-list-label csh-text-ellipsis-multiline csh-text-ellipsis-multiline-lines-2">Find out more about our API.</span></span></span></a></li><li role="listitem"><a href="/en/category/faq-1vjj7j3/" role="link" class="csh-box csh-box-link csh-font-sans-regular"><span style="background-image: 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