CINXE.COM

Privacy Policy | Promo.com | Visual Content Creation Platform

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We highly value and respect the privacy of the personal information we obtain from you by using our site, app or services. Inform yourself about how we collect, use and share your personal information, and our privacy practices in general." /> <meta property="og:type" content="object" /> <meta property="og:image" content="https://ak01-promo-cdn.slidely.com/images/promoVideos/default-og.png/1732622022" /> <meta property="og:image:width" content="1200" /> <meta property="og:image:height" content="630" /> <meta property="og:site_name" content="Promo.com" /> <meta property="twitter:card" content="summary_large_image" /> <meta property="twitter:site" content="@promodotcom" /> <meta property="twitter:title" content="Privacy Policy | Promo.com | Visual Content Creation Platform - https://promo.com" /> <meta property="twitter:description" content="Your privacy is important to us. We highly value and respect the privacy of the personal information we obtain from you by using our site, app or services. Inform yourself about how we collect, use and share your personal information, and our privacy practices in general." /> <meta property="twitter:image:src" content="https://ak01-promo-cdn.slidely.com/images/promoVideos/default-og.png/1732622022" /> <meta name="description" content="Your privacy is important to us. We highly value and respect the privacy of the personal information we obtain from you by using our site, app or services. Inform yourself about how we collect, use and share your personal information, and our privacy practices in general." /> <meta property="og:image:secure_url" content="https://ak01-promo-cdn.slidely.com/images/promoVideos/default-og.png/1732622022" /> <meta name="viewport" content="width=device-width, initial-scale=1.0, maximum-scale=1.0, user-scalable=0" /> <meta http-equiv="X-UA-Compatible" content="IE=edge" /> <meta property="fb:app_id" content="255083304564274" /> <meta name="pinterest" content="nohover" /> <title>Privacy Policy | Promo.com | Visual Content Creation Platform</title> <link href="/favicons/favicon48x48.png" rel="icon" type="image/png" sizes="48x48" /> <link href="/favicons/favicon96x96.png" rel="icon" type="image/png" sizes="96x96" /> <link href="/favicons/favicon144x144.png" rel="icon" type="image/png" sizes="144x144" /> <link href="/favicons/favicon180x180.png" rel="apple-touch-icon" type="image/png" sizes="180x180" /> <link href="/manifest.json" rel="manifest" /> <link href="https://promo.com/privacy-policy" rel="canonical" /> <link href="https://promo.com/privacy-policy" hreflang="en" rel="alternate" /> <link href="https://ak03-promo-cdn.slidely.com/1732622022/scss/applications/promoVideos/recaptcha-popup.scss" media="screen" rel="stylesheet" type="text/css" /> <script type="text/javascript"> //<![CDATA[ var require = {"deps":["ez","system"],"shim":{"ez":["backbone","handlebars"],"system":["backbone","handlebars","jquery-ui"],"backbone":["underscore","jquery"],"tweenmax":{"exports":"TweenMax"},"google-ima3":{"exports":"google.ima"}},"config":{"ez\/language":[],"thankYouV2":false,"apps\/promoVideos\/dashboard":{"isPublishPageMode":false},"apps\/promoVideos\/pricing":{"pricingWidgetMode":"default","overChargePopupMode":"new_style_annual","flatTogglePricingMode":"no","isTransparentPricingEnabled":true,"checkoutCta":"Purchase Now","isNewPricingPageDesignV3":true,"isNewPlansV3":true,"faqsList":[{"title":"What payment services do you support?","text":"We accept all major credit cards."},{"title":"Is this a secure site for purchases?","text":"Absolutely! 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<div class="links__item links__item--what-you-can-do links__item--dropdown"> <span data-qaid="header_create"> <a class="links__item--dropdown__btn" data-qaid="header_make" href="/create" >Create </a> </span> <div class="links__item--dropdown__area"> <div class="container"> <div class="container__item"> <div class="title">Social Media</div> <ul class="panel"> <li><a data-qaid="header_submenu_calendar" href="https://promo.com/tools/calendar/november" >Daily Calendar Videos</a></li> <li><a data-qaid="header_submenu_facebook_ads" href="/for/facebook/videos" >Facebook Videos</a></li> <li><a data-qaid="header_submenu_instagram_ads" href="/for/instagram/videos" >Instagram Videos</a></li> <li><a data-qaid="header_submenu_youtube_ads" href="/for/youtube/videos" >YouTube Videos</a></li> <li><a data-qaid="header_submenu_linkedin_ads" href="/for/youtube/intros" >YouTube Intro Videos</a></li> </ul> </div> <div class="container__item"> <div class="title">Industries</div> <ul class="panel"> <li><a data-qaid="header_submenu_real_estate_videos" href="/for/real-estate-videos" >Real Estate Videos</a></li> <li><a data-qaid="header_submenu_fitness_videos" href="/for/fitness" >Fitness Videos</a></li> <li><a data-qaid="header_submenu_fashion_videos" href="/for/fashion" >Fashion Videos</a></li> <li><a data-qaid="header_submenu_restaurant_videos" href="/for/restaurants" >Restaurant Videos</a></li> <li><a data-qaid="header_submenu_travel_videos" href="/for/travel" >Travel Videos</a></li> </ul> </div> <div class="container__item"> <div class="title">Marketing</div> <ul class="panel"> <li><a data-qaid="header_submenu_commercial_maker" href="/for/commercials" >Commercial Maker</a></li> <li><a data-qaid="header_submenu_facebook_story_ads" href="/for/facebook/story-ads" >Facebook Story Ads</a></li> <li><a data-qaid="header_submenu_instagram_story_ads" href="/for/instagram/story-ads" >Instagram Story Ads</a></li> <li><a data-qaid="header_submenu_linkedIn_story_ads" href="/for/linkedin/ads" 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href="/templates/holidays?aspect_ratio=all&keyword=Vacation%2CWinter%2CNew%20Year%27s%20Day%2CNew%20Year%27s%20Eve%2CHolidays%2CThanksgiving%2CCinco%20de%20mayo%2CSummer%20Vacation%2Cchristmas%2Cthanksgiving%2Cchinese%20new%20year%2Ceaster%2Cmemorial-day%2Cindependence-day%2Clabor-day%2Challoween%2Cnew%20years%2CAsia%20Vacation%2CSki%20Vacation%2CWinter%20Vacation&sort_order=newest" >Holiday Templates</a></li> <li><a data-qaid="header_submenu_video-ads" href="/templates/search?aspect_ratio=all&keyword=video%20ads&sort_order=most_popular" >Video Ads</a></li> <li><a data-qaid="header_submenu_new-years" href="/templates/inspirational?aspect_ratio=all&sort_order=most_popular" >Motivational & Inspirational</a></li> <li><a data-qaid="header_submenu_valentines-day" href="/templates/search?aspect_ratio=all&keyword=birthday%20greetings&sort_order=most_popular" >Birthday Greetings</a></li> <li><a data-qaid="header_submenu_big-game" href="https://promo.com/templates/search?aspect_ratio=all&keyword=listicles&sort_order=most_popular" >Listicles</a></li> </ul> </div> <div class="container__item"> <div class="title">Marketing</div> <ul class="panel"> <li><a data-qaid="header_submenu_marketing-videos" href="/templates/marketing-videos?aspect_ratio=all&sort_order=most_popular" >Sales & Promotions</a></li> <li><a data-qaid="header_submenu_6-seconds" href="/templates/6-seconds?aspect_ratio=all&sort_order=most_popular" >Short Ads</a></li> <li><a data-qaid="header_submenu_search" href="/templates/search?aspect_ratio=all&keyword=slideshow&sort_order=most_popular" >Slideshows</a></li> </ul> </div> <div class="container__item"> <div class="title">Industries</div> <ul class="panel"> <li><a data-qaid="header_submenu_real-estate" href="/templates/real-estate?aspect_ratio=all&sort_order=most_popular" >Real Estate</a></li> <li><a data-qaid="header_submenu_health_fitness" href="/templates/health-fitness?aspect_ratio=all&sort_order=most_popular" >Health & Fitness</a></li> <li><a data-qaid="header_submenu_beauty_care" href="/templates/beauty-care?aspect_ratio=all&sort_order=most_popular" >Beauty & Care</a></li> <li><a data-qaid="header_submenu_food_beverages" href="/templates/food-beverages?aspect_ratio=all&sort_order=most_popular" >Food & Drink</a></li> <li><a data-qaid="header_submenu_ecommerce_online_stores" href="/templates/ecommerce-online-stores?aspect_ratio=all&sort_order=most_popular" >E-commerce & Retail</a></li> <li><a data-qaid="header_submenu_recruiting_hr" href="/templates/recruiting-hr?aspect_ratio=vertical&sort_order=most_popular" >Recruiting & HR</a></li> <li><a data-qaid="header_submenu_templates_search" href="/templates/search?aspect_ratio=all&keyword=education&sort_order=most_popular" >Education</a></li> </ul> </div> <div class="container__item"> <div class="title">Social Media</div> <ul class="panel"> <li><a data-qaid="header_submenu_templates_facebook-ads" href="/templates/facebook-ads" >Facebook</a></li> <li><a data-qaid="header_submenu_templates_instagram-ads" href="/templates/instagram-ads?aspect_ratio=square&sort_order=most_popular" >Instagram</a></li> <li><a data-qaid="header_submenu_templates_tiktok-ads" href="/templates/search?aspect_ratio=vertical&keyword=tiktok&sort_order=most_popular" >TikTok</a></li> <li><a data-qaid="header_submenu_templates_youtube-ads" href="/templates/youtube-ads?aspect_ratio=wide&sort_order=most_popular" >YouTube</a></li> <li><a data-qaid="header_submenu_stories" href="/templates/vertical-videos?aspect_ratio=vertical&keyword=vertical%20video%20templates%2Cvertical%20video%20ad%20templates%2Cfacebook%20vertical%20video%20ads%20templates%2Cyoutube%20vertical%20video%20ads%20templates%2Cinstagram%20vertical%20video%20ads%20templates%2Cfblandingpage%2CSocial%20Marketing&sort_order=most_popular" >Stories</a></li> </ul> </div> <div class="container__item"> <div class="title">Formats</div> <ul class="panel"> <li><a data-qaid="header_submenu_photos_to_video" href="/templates/meme?aspect_ratio=all&sort_order=most_popular" >Meme Videos</a></li> <li><a data-qaid="header_submenu_templates_6-seconds" href="/templates/6-seconds?aspect_ratio=all&sort_order=most_popular" >6 Second Videos</a></li> <li><a data-qaid="header_submenu_templates_search" href="/templates/search?aspect_ratio=all&keyword=youtube%20intro&sort_order=most_popular" >YouTube Intros</a></li> <li><a data-qaid="header_submenu_templates_listical" href="/templates/Listical%20Videos%20?aspect_ratio=all&sort_order=most_popular" >Listicles</a></li> <li><a data-qaid="header_submenu_templates_inspirational" href="/templates/inspirational?aspect_ratio=all&sort_order=most_popular" >Inspirational & Quotes</a></li> </ul> </div> </div> </div> </div> <div class="links__item links__item--resources links__item--dropdown"> <span data-qaid="header_resources"> <a class="links__item--dropdown__btn" data-qaid="header_make" href="/tools" >Tools </a> </span> <div class="links__item--dropdown__area"> <div class="container"> <div class="container__item"> <div class="title">Video Maker</div> <ul class="panel"> <li><a data-qaid="header_submenu_promoai" href="/promo-ai-social-media-manager?utm_content=tools_navigation" >PromoAI</a></li> <li><a data-qaid="header_submenu_online-video-maker" href="/for/online-video-maker" >Online Video Maker</a></li> <li><a data-qaid="header_submenu_photos-to-video-maker" href="/tools/image-resizer/slideshow-maker" >Slideshow Maker</a></li> <li><a data-qaid="header_submenu_intros" href="/for/youtube/intros" >YouTube Intro Maker</a></li> <li><a data-qaid="header_submenu_lyric-video-maker" href="/tools/lyric-video-maker" >Lyric Video Maker</a></li> <li><a data-qaid="header_submenu_video-ad-maker" href="/for/video-ad-maker" >Video Ad Maker</a></li> <li><a data-qaid="header_submenu_tools" href="/tools" >All Tools</a></li> </ul> </div> <div class="container__item"> <div class="title">Video Editor</div> <ul class="panel"> <li><a data-qaid="header_submenu_for_video-editor" href="/for/video-editor" >Online Video Editor</a></li> <li><a data-qaid="header_submenu_add-audio-to-video" href="/tools/add-audio-to-video" >Add Audio to Video</a></li> <li><a data-qaid="header_submenu_online-video-cutter" href="/tools/online-video-cutter" >Online Video Cutter</a></li> <li><a data-qaid="header_submenu_online-mp4-editor" href="/tools/online-mp4-editor" >Online MP4 Editor</a></li> <li><a data-qaid="header_submenu_video-compressor" href="/tools/video-compressor" >Video Compressor</a></li> <li><a data-qaid="header_submenu_add-text-to-video" href="/tools/add-text-to-video" >Add Text to Video</a></li> </ul> </div> <div class="container__item"> <div class="title">Photos</div> <ul class="panel"> <li><a data-qaid="header_submenu_free-photo-editor" href="/tools/photo-editor" >Free Photo Editor</a></li> <li><a data-qaid="header_submenu_image-resizer" href="/tools/image-resizer" >Image Resizer</a></li> <li><a data-qaid="header_submenu_collage-maker" href="/tools/collage-maker" >Free Online Collage Maker</a></li> <li><a data-qaid="header_submenu_slideshow-maker" href="/tools/photos-to-video-maker" >Photos to Video Maker</a></li> <li><a data-qaid="header_submenu_youtube-thumbnail-maker" href="/tools/youtube-thumbnail-maker" >YouTube Thumbnail Maker</a></li> <li><a data-qaid="header_submenu_montage-maker" href="/tools/montage-maker" >Montage Maker</a></li> <li><a data-qaid="header_submenu_meme-maker" href="/tools/meme-maker" >Meme Maker</a></li> </ul> </div> <div class="container__item"> <div class="title">GIF</div> <ul class="panel"> <li><a data-qaid="header_submenu_video-to-gif" href="/tools/video-to-gif" >Video to GIF Maker</a></li> <li><a data-qaid="header_submenu_add-text-to-gif" href="/tools/add-text-to-gif" >Add Text to GIF</a></li> <li><a data-qaid="header_submenu_gif-editor" href="/tools/gif-editor" >GIF Editor</a></li> <li><a data-qaid="header_submenu_happy-birthday-gif-maker" href="/tools/happy-birthday-gif-maker" >Happy Birthday GIF</a></li> <li><a data-qaid="header_submenu_merry-christmas-gif-maker" href="/tools/merry-christmas-gif-maker" >Merry Christmas GIF</a></li> </ul> </div> <div class="container__item"> <div class="title">More</div> <ul class="panel"> <li><a data-qaid="header_submenu_more_calendar" href="https://promo.com/tools/calendar/november" >Social Media Calendar</a></li> <li><a data-qaid="header_submenu_video-production-cost-estimator" href="/tools/video-production-cost-estimator" >Video Production Cost Estimator</a> </li> <li><a data-qaid="header_submenu_facebook-ad-budget-calculator" href="/tools/facebook-ad-budget-calculator" >Facebook Ad Budget Calculator</a> </li> <li><a data-qaid="header_submenu_facebook-ads-troubleshooter" href="/tools/facebook-ads-troubleshooter" >Facebook Ads Troubleshooter</a> </li> <li><a data-qaid="header_submenu_youtube-money-calculator" href="/tools/youtube-money-calculator" >YouTube Money Calculator</a></li> <li><a data-qaid="header_submenu_ebook" href="/tools/ebook" >Promo Marketing Ebook</a></li> </ul> </div> </div> </div> </div> <div class="links__item links__item--resources links__item--dropdown"> <span data-qaid="header_resources"> <a class="links__item--dropdown__btn" data-qaid="header_make" href="/learn" >Resources </a> </span> <div class="links__item--dropdown__area"> <div class="container"> <div class="container__item"> <div class="title">Learn</div> <ul class="panel"> <li><a data-qaid="header_submenu_blog" href="/blog" >Blog</a></li> <li><a data-qaid="header_submenu_learn" href="/learn" >Promo Academy</a></li> <li><a data-qaid="header_submenu_support" href="https://support.promo.com/en" target="_blank" >Knowledge base</a></li> <li><a data-qaid="header_submenu_faq" href="/faq" >FAQ</a></li> </ul> </div> <div class="container__item"> <div class="title">Tips & Tutorials</div> <ul class="panel"> <li><a data-qaid="/blog/video-marketing-101" href="/blog/video-marketing-101" >Video Marketing 101</a></li> <li><a data-qaid="header_submenu_guide-to-creating-winning-videos" href="/blog/guide-to-creating-winning-videos" >How to create winning videos</a> </li> <li> <a data-qaid="header_submenu_blog-video-templates-what-they-are-and-why-you-need-them" href="/blog/7-things-you-didnt-know-you-can-do-with-promo" >7 Things You Could Do With Promo</a> </li> <li><a data-qaid="header_submenu_social-media-image-sizes" href="/blog/how-to-add-music-to-a-video" >How to Add Music to a Video</a> </li> <li><a data-qaid="header_submenu_a-complete-guide-to-video-aspect-ratios-in-2021" href="/blog/how-to-add-subtitles-to-a-video" >How to Add Subtitles to a Video</a> </li> <li><a data-qaid="header_submenu_a-complete-guide-to-video-aspect-ratios-in-2021" href="/blog/a-complete-guide-to-video-aspect-ratios-in-2021" >The Complete Guide to Video Aspect Ratios</a> </li> </ul> </div> </div> </div> </div> <div class="links__item"> <a data-qaid="header_link_promoai" class="promoai" data-link-location="header" href="/planner/my-calendar"> PromoAI </a> </div> <div class="links__item"> <a data-qaid="header_link_pricing" href="/pricing" class="pricing">Pricing</a> </div> </div> <div class="links links--right"> <span class="links--login links--login-v2"> <a data-qaid="header_login_button" href="/login" class="signin login new-auth">Login</a> <a data-qaid="header_signup_button" class="signup new-auth signup--round" href="/signup">Try for free</a> </span> <span class="links--logged-in"> <span class="links__item" href="javascript:;" id="switch_to_annual_button"></span> <span class="links__item" href="javascript:;" id="create_new_button"></span> <span class="links__item has-shortcuts links__item--dropdown"> <a data-qaid="header_dashboard" href="/dashboard" class="links__item--dropdown__btn remove-small-screen projects" > My Workspace </a> <div class="links__shortcuts"> <a data-qaid="header_dashboard_my-calendar" class="links__shortcuts-item" data-nav="my-calendar" href="/planner/my-calendar" > PromoAI Planner </a> <a data-qaid="header_dashboard_drafts" class="links__shortcuts-item" data-nav="drafts" href="/dashboard#drafts" > Draft videos </a> <a data-qaid="header_dashboard_published" class="links__shortcuts-item" data-nav="published" href="/dashboard#published" > Published videos </a> <a data-qaid="header_dashboard_brand_manager" class="links__shortcuts-item" data-nav="brands" href="/dashboard#brands" > Brands </a> </div> </span> <span data-qaid="header_profile_menu" class="user links__item"> <a class="signout"> <div class="name"></div> </a> <div class="profile-wrapper-outer"> <div class="profile-wrapper"> <div id="account-summary"></div> <div data-qaid="header_profile_menu_settings" class="profile-account" onclick="window.location='/settings'" > My account </div> <div data-qaid="header_profile_menu_billing" class="billing" onclick="window.location='/billing'" > Billing </div> <div data-qaid="header_profile_menu_pricing" class="pricing" onclick="window.location='/pricing'" > Pricing </div> <div data-qaid="header_profile_menu_additional" id='account-menu'></div> <a data-qaid="header_profile_menu_logout" class="profile-logout" href='/logout' > Log Out </a> </div> </div> </span> </span> </div> <div class="sidebar"> <input type="checkbox" id="sidebar-toggle" class="sidebar__checkbox"/> <label for="sidebar-toggle" class="sidebar__button"> <span class="sidebar__icon">&nbsp;</span> </label> <!--<div class="sidebar__background">&nbsp</div>--> <nav class="sidebar__nav"> <div class="sidebar__list sidebar__list--first login logged-in"> <ul> <li> <a href="/" class="sidebar__link">Home</a> </li> <li> <div class="sidebar__link open-secondary" data-open="secondary-1">Create</div> </li> <li> <div class="sidebar__link open-secondary" data-open="secondary-2">Templates</div> </li> <li> <div class="sidebar__link open-secondary" data-open="secondary-3">Tools</div> </li> <li> <div class="sidebar__link open-secondary" data-open="secondary-4">Resources</div> </li> <li> <div class="sidebar__link open-secondary" data-open="secondary-5">Company</div> </li> <li> <a class="sidebar__link promoai" href="/planner/my-calendar"> PromoAI </a> </li> <li> <a href="/pricing" class="sidebar__link"> Pricing </a> </li> <li class="sidebar__item login-btn"><span class=""><a href="/login" class="new-auth sidebar__link signin">Login</a></span> </li> <li class="sidebar__item signup-btn"><a href="/signup" class="new-auth sidebar__link signup">Sign Up</a></span></li> <li class="sidebar__item logout-btn"> <span class="sidebar__link logout" onclick="window.location='/logout'" > Log Out </span> </li> </ul> <div id="account-summary-mobile"></div> <div class="sidebar__start-btn-wrapper"> <button class="btn-hp btn-hp--round sidebar__start-btn create-button">Start now!</button> </div> </div> </nav> <nav class="sidebar__nav sidebar__nav--secondary secondary-1"> <div class="sidebar__list"> <div class="close-secondary">Create</div> <ul> <li class="sidebar__item"> <div class="sidebar__link title accordion__item">Social Media</div> <ul class="panel"> <li><a href="https://promo.com/tools/calendar/november" >Daily Calendar Videos</a></li> <li><a href="/for/facebook/videos" >Facebook Videos</a></li> <li><a href="/for/instagram/videos" >Instagram Videos</a></li> <li><a href="/for/youtube/videos" >YouTube Videos</a></li> <li><a href="/for/youtube/intros" >YouTube Intro Videos</a></li> </ul> </li> <li class="sidebar__item"> <div class="sidebar__link title accordion__item">Industries</div> <ul class="panel"> <li><a href="/for/real-estate-videos¬" >Real Estate Videos</a></li> <li><a href="/for/fitness" >Fitness Videos</a></li> <li><a href="/for/fashion" >Fashion Videos</a></li> <li><a href="/for/restaurants" >Restaurant Videos</a></li> <li><a href="/for/travel" >Travel Videos</a></li> </ul> </li> <li class="sidebar__item"> <div class="sidebar__link title accordion__item">Marketing</div> <ul class="panel"> <li><a data-qaid="header_submenu_black-friday-cyber-monday" href="/for/commercials" >Commercial Maker</a> </li> <li><a data-qaid="header_submenu_halloween" href="/for/facebook/story-ads" >Facebook Story Ads</a></li> <li><a data-qaid="header_submenu_thanksgiving" href="/for/instagram/story-ads" >Instagram Story Ads</a></li> <li><a data-qaid="header_submenu_christmas" href="/for/linkedin/ads" >LinkedIn Video Ads</a></li> <li><a data-qaid="header_submenu_new-years" href="/for/youtube/ads" >YouTube Ads</a></li> <li><a data-qaid="header_submenu_new-years" href="/for/promo-videos" >Promo Videos</a></li> </ul> </li> <li class="sidebar__item"> <div class="sidebar__link title accordion__item">E-commerce</div> <ul class="panel"> <li><a href="/for/ecommerce" >E-commerce Ads</a></li> <li><a href="/for/amazon/ads" >Amazon Video Ads</a> </li> </ul> </li> </ul> </div> </nav> <nav class="sidebar__nav sidebar__nav--secondary secondary-2"> <div class="sidebar__list"> <div class="close-secondary">Templates</div> <ul> <li class="sidebar__item"> <div class="sidebar__link title accordion__item">Trending Now</div> <ul class="panel"> <li><a data-qaid="header_submenu_winter" href="/templates/spring" >Spring</a></li> <li><a data-qaid="header_submenu_christmas" href="/templates/womens-history" >Women's History Month</a></li> <li><a data-qaid="header_submenu_new-years" href="/templates/easter" >Easter</a></li> <li><a data-qaid="header_submenu_valentines-day" href="/templates/inspirational" >Motivational & Inspirational</a></li> <li><a data-qaid="header_submenu_big-game" href="/templates/meme" >Memes</a></li> </ul> </li> <li class="sidebar__item"> <div class="sidebar__link title accordion__item">Marketing</div> <ul class="panel"> <li><a data-qaid="header_submenu_templates-marketing-videos" href="/templates/marketing-videos?aspect_ratio=all&sort_order=most_popular" >Sales & Promotions</a></li> <li><a data-qaid="header_submenu_templates-6-seconds" href="/templates/6-seconds?aspect_ratio=all&sort_order=most_popular" >Short Ads</a> </li> <li><a data-qaid="header_submenu_templates-search" href="/templates/search?aspect_ratio=all&keyword=slideshow&sort_order=most_popular" >Slideshows</a></li> </ul> </li> <li class="sidebar__item"> <div class="sidebar__link title accordion__item">Industries</div> <ul class="panel"> <li><a data-qaid="header_submenu_templates-real-estate" href="/templates/real-estate?aspect_ratio=all&sort_order=most_popular" >Real Estate</a></li> <li><a data-qaid="header_submenu_templates-health-fitness" href="/templates/health-fitness?aspect_ratio=all&sort_order=most_popular" >Health & Fitness</a> </li> <li><a data-qaid="header_submenu_templates-beauty-care" href="/templates/beauty-care?aspect_ratio=all&sort_order=most_popular" >Beauty & Care</a></li> <li><a data-qaid="header_submenu_templates-food-beverages" href="/templates/food-beverages?aspect_ratio=all&sort_order=most_popular" >Food & Drink</a></li> <li><a data-qaid="header_submenu_templates-ecommerce-online-stores" href="/templates/ecommerce-online-stores?aspect_ratio=all&sort_order=most_popular" >E-commerce & Retail</a></li> <li><a data-qaid="header_submenu_templates-recruiting-hr" href="/templates/recruiting-hr?aspect_ratio=vertical&sort_order=most_popular" >Recruiting & HR</a></li> <li><a data-qaid="header_submenu_templates-search" href="/templates/search?aspect_ratio=all&keyword=education&sort_order=most_popular" >Education</a></li> </ul> </li> <li class="sidebar__item"> <div class="sidebar__link title accordion__item">Social Media</div> <ul class="panel"> <li><a data-qaid="header_submenu_facebook-ads" href="/templates/facebook-ads?aspect_ratio=square&sort_order=most_popular" >Facebook</a></li> <li><a data-qaid="header_submenu_templates-instagram-ads" href="/templates/instagram-ads?aspect_ratio=square&sort_order=most_popular" >Instagram</a> </li> <li><a data-qaid="header_submenu_templates-search" href="/templates/search?aspect_ratio=vertical&keyword=tiktok&sort_order=most_popular" >TikTok</a></li> <li><a data-qaid="header_submenu_templates-youtube-ads" href="/templates/youtube-ads?aspect_ratio=wide&sort_order=most_popular" >YouTube</a></li> <li><a data-qaid="header_submenu_templates-vertical-videos" href="/templates/vertical-videos?aspect_ratio=vertical&keyword=vertical%20video%20templates%2Cvertical%20video%20ad%20templates%2Cfacebook%20vertical%20video%20ads%20templates%2Cyoutube%20vertical%20video%20ads%20templates%2Cinstagram%20vertical%20video%20ads%20templates%2Cfblandingpage%2CSocial%20Marketing&sort_order=most_popular" >Stories</a></li> </ul> </li> <li class="sidebar__item"> <div class="sidebar__link title accordion__item">Formats</div> <ul class="panel"> <li><a data-qaid="header_submenu_templates-meme" href="/templates/meme?aspect_ratio=all&sort_order=most_popular" >Meme Videos</a></li> <li><a data-qaid="header_submenu_templates-6-seconds" href="/templates/6-seconds?aspect_ratio=all&sort_order=most_popular" >6 Second Videos</a> </li> <li><a data-qaid="header_submenu_templates-search" href="/templates/search?aspect_ratio=all&keyword=youtube%20intro&sort_order=most_popular" >YouTube Intros</a></li> <li><a data-qaid="header_submenu_templates-Listical" href="/templates/Listical%20Videos%20?aspect_ratio=all&sort_order=most_popular" >Listicles</a></li> <li><a data-qaid="header_submenu_templates-inspirational" href="/templates/inspirational?aspect_ratio=all&sort_order=most_popular" >Inspirational & Quotes</a></li> </ul> </li> </ul> </div> </nav> <nav class="sidebar__nav sidebar__nav--secondary secondary-3"> <div class="sidebar__list"> <div class="close-secondary">Tools</div> <ul> <li class="sidebar__item"> <div class="sidebar__link title accordion__item">Video Maker</div> <ul class="panel"> <li><a data-qaid="header_submenu_promoai" href="/promo-ai-social-media-manager?utm_content=tools_navigation" >PromoAI</a></li> <li><a data-qaid="header_submenu_online-video-maker" href="/for/online-video-maker" >Online Video Maker</a></li> <li><a data-qaid="header_submenu_tools-photos-to-video-maker" href="/tools/image-resizer/slideshow-maker" >Slideshow Maker</a> </li> <li><a data-qaid="header_submenu_for-youtube-intros" href="/for/youtube/intros" >YouTube Intro Maker</a></li> <li><a data-qaid="header_submenu_tools-lyric-video-maker" href="/tools/lyric-video-maker" >Lyric Video Maker</a></li> <li><a data-qaid="header_submenu_for-video-ad-maker" href="/for/video-ad-maker" >Video Ad Maker</a></li> <li><a data-qaid="header_submenu_tools" href="/tools" >All Tools</a></li> </ul> </li> <li class="sidebar__item"> <div class="sidebar__link title accordion__item">Video Editor</div> <ul class="panel"> <li><a data-qaid="header_submenu_for_video-editor" href="/for/video-editor" >Online Video Editor</a></li> <li><a data-qaid="header_submenu_add-audio-to-video" href="/tools/add-audio-to-video" >Add Audio to Video</a></li> <li><a data-qaid="header_submenu_online-video-cutter" href="/tools/online-video-cutter" >Online Video Cutter</a></li> <li><a data-qaid="header_submenu_online-mp4-editor" href="/tools/online-mp4-editor" >Online MP4 Editor</a></li> <li><a data-qaid="header_submenu_video-compressor" href="/tools/video-compressor" >Video Compressor</a></li> <li><a data-qaid="header_submenu_add-text-to-video" href="/tools/add-text-to-video" >Add Text to Video</a></li> </ul> </li> <li class="sidebar__item"> <div class="sidebar__link title accordion__item">Photos</div> <ul class="panel"> <li><a data-qaid="header_submenu_tools-image-resizer" href="/tools/image-resizer" >Image Resizer</a></li> <li><a data-qaid="header_submenu_tools-collage-maker" href="/tools/collage-maker" >Free Online Collage Maker</a> </li> <li><a data-qaid="header_submenu_tools-image-resizer-slideshow-maker" href="/tools/photos-to-video-maker" >Photos to Video Maker</a></li> <li><a data-qaid="header_submenu_/tools-youtube-thumbnail-maker" href="/tools/youtube-thumbnail-maker" >YouTube Thumbnail Maker</a></li> <li><a data-qaid="header_submenu_tools-montage-maker" href="/tools/montage-maker" >Montage Maker</a></li> <li><a data-qaid="header_submenu_tools-meme-maker" href="tools-meme-maker" >Meme Maker</a></li> </ul> </li> <li class="sidebar__item"> <div class="sidebar__link title accordion__item">GIF</div> <ul class="panel"> <li><a data-qaid="header_submenu_tools-video-to-gif" href="/tools/video-to-gif" >Video to GIF Maker</a></li> <li><a data-qaid="header_submenu_tools-add-text-to-gif" href="/tools/add-text-to-gif" >Add Text to GIF</a> </li> <li><a data-qaid="header_submenu_tools-gif-editor" href="/tools/gif-editor" >GIF Editor</a></li> <li><a data-qaid="header_submenu_tools-happy-birthday-gif-maker" href="/tools/happy-birthday-gif-maker" >Happy Birthday GIF</a></li> <li><a data-qaid="header_submenu_tools-merry-christmas-gif-maker" href="/tools/merry-christmas-gif-maker" >Merry Christmas GIF</a></li> </ul> </li> <li class="sidebar__item"> <div class="sidebar__link title accordion__item">More</div> <ul class="panel"> <li><a href="https://promo.com/tools/calendar/november" >Social Media Calendar</a> </li> <li><a data-qaid="header_submenu_tools-video-production-cost-estimator" href="/tools/video-production-cost-estimator" >Video Production Cost Estimator</a> </li> <li><a data-qaid="header_submenu_tools-facebook-ad-budget-calculator" href="/tools/facebook-ad-budget-calculator" >Facebook Ad Budget Calculator</a> </li> <li><a data-qaid="header_submenu_tools-facebook-ads-troubleshooter" href="/tools/facebook-ads-troubleshooter" >Facebook Ads Troubleshooter</a> </li> <li><a data-qaid="header_submenu_tools-youtube-money-calculator" href="/tools/youtube-money-calculator" >YouTube Money Calculator</a></li> <li><a data-qaid="header_submenu_tools-ebook" href="/tools/ebook" >Promo Marketing Ebook</a></li> </ul> </li> </ul> </div> </nav> <nav class="sidebar__nav sidebar__nav--secondary secondary-4"> <div class="sidebar__list"> <div class="close-secondary">Resources</div> <ul> <li class="sidebar__item"> <div class="sidebar__link title accordion__item">Learn</div> <ul class="panel"> <li><a data-qaid="header_submenu_blog" href="/blog" >Blog</a></li> <li><a data-qaid="header_submenu_learn" href="/learn" >Promo Academy</a> </li> <li><a data-qaid="header_submenu_support-promo" href="https://support.promo.com/en" target="_blank" >Knowledge Base</a></li> <li><a data-qaid="header_submenu_faq" href="/faq" >FAQ</a></li> </ul> </li> <li class="sidebar__item"> <div class="sidebar__link title accordion__item">Tips & Tutorials</div> <ul class="panel"> <li><a data-qaid="/blog/video-marketing-101" href="/blog/video-marketing-101" >Video Marketing 101</a></li> <li><a data-qaid="header_submenu_guide-to-creating-winning-videos" href="/blog/guide-to-creating-winning-videos" >How to create winning videos</a> </li> <li><a data-qaid="header_submenu_blog-video-templates-what-they-are-and-why-you-need-them" href="/blog/7-things-you-didnt-know-you-can-do-with-promo" >7 Things You Could Do With Promo</a> </li> <li><a data-qaid="header_submenu_social-media-image-sizes" href="/blog/how-to-add-music-to-a-video" >How to Add Music to a Video</a> </li> <li><a data-qaid="header_submenu_a-complete-guide-to-video-aspect-ratios-in-2021" href="/blog/how-to-add-subtitles-to-a-video" >How to Add Subtitles to a Video</a> </li> <li><a data-qaid="header_submenu_a-complete-guide-to-video-aspect-ratios-in-2021" href="/blog/a-complete-guide-to-video-aspect-ratios-in-2021" >The Complete Guide to Video Aspect Ratios</a> </li> </ul> </div> </nav> <nav class="sidebar__nav sidebar__nav--secondary secondary-5"> <div class="sidebar__list"> <div class="close-secondary">Company</div> <ul> <li class="sidebar__item"> <div class="sidebar__link title accordion__item active">More About Promo.com</div> <ul class="panel"> <li><a data-qaid="header_submenu_about" href="/about" >About</a></li> <li><a data-qaid="header_submenu_careers" href="/careers" >Careers</a> </li> <li><a data-qaid="blog" href="/blog" >Blog</a> </li> <li><a data-qaid="header_submenu_promodotcom" href="https://www.facebook.com/promodotcom" >Facebook</a> </li> <li><a data-qaid="header_submenu_instagram-promodotcom" href="https://www.instagram.com/promodotcom" >Instagram</a> </li> <li><a data-qaid="header_submenu_linkedin-company-promodotcom-mycompany" href="https://www.linkedin.com/company/promodotcom/mycompany" >LinkedIn</a> </li> <li><a data-qaid="header_submenu_twitter-Promodotcom" href="https://twitter.com/Promodotcom" >Twitter</a> </li> <li><a data-qaid="header_submenu_youtube-channel" href="https://www.youtube.com/channel/UC0d_7BlGBgDcf62o766FkPQ/featured" >YouTube</a> </li> <li><a data-qaid="header_submenu_vimeo-promobyslidely" href="https://vimeo.com/promobyslidely" >Vimeo</a> </li> <li><a data-qaid="header_submenu_terms-of-service" href="/terms-of-service" >Terms of Service</a> </li> <li><a data-qaid="header_submenu_privacy-policy" href="/privacy-policy" >Privacy Policy</a> </li> <li><a data-qaid="header_submenu_cookies-policy" href="/cookies-policy" >Cookies Policy</a> </li> </ul> </li> </ul> </div> </nav> <nav class="sidebar__nav sidebar__nav--secondary secondary-6"> <div class="sidebar__list"> <div class="close-secondary">Follow</div> </div> </nav> </div> <div class="out-of-projects-links"> <a class="back-btn desktop" href="/create">Back to my account</a> <a class="back-btn mobile" href="/">Back</a> </div> </header> <div id="mobile-auth-container"></div> <div id="switch-to-annual-popup"></div> <div id="get-more-downloads-popup"></div> <div class="pricing-popup-wrap"></div> <div id='top-bar-notification'></div> <div class='popup-manager-container'></div> <div id='upgrade-strip-container'></div> <script> var isHomepageAndTID = document.location.pathname === '/' && window.require.config.isHomepageChanges; function backToClassicEditor() { var xhr = new XMLHttpRequest(); xhr.open('POST', '/promoVideos/data/disable-new-editor'); xhr.send(null); xhr.onreadystatechange = function () { var OK = 200; // status 200 is a successful return. if (xhr.status === OK) { window.location.href = '/'; } else { console.log('Error: ' + xhr.status); // An error occurred during the request. } }; } function triggerLogin() { if (typeof $ === 'function') { $(window).trigger('ez:promo:login'); } else { window.setTimeout(triggerLogin, 50); } } function headerGetCookie(cname) { var name = cname + '='; var ca = document.cookie.split(';'); for (var i = 0; i < ca.length; i++) { var c = ca[i]; while (c.charAt(0) == ' ') c = c.substring(1); if (c.indexOf(name) == 0) return c.substring(name.length, c.length); } return ''; } function headerSetCookie(cookieName, expiresTime) { const now = new Date(), expires = 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(!document.querySelector('.header').dataset.isFixed) { toggleOpaqueHeader(100); } }); } }); toggleOpaqueHeader(100); function onlogin(success) { window.location.reload(); } function logout(success) { if (success) { if (typeof mixpanel !== 'undefined') { mixpanel.reset(); } if (typeof Intercom !== 'undefined') { Intercom('shutdown'); } try { localStorage.clear(); } catch (e) { // local storage is not enabled anyway - do nothing } window.location = '/'; } } function loggedStateChange(logged) { const platform = "promo"; if (platform !== 'promo') { return; } syncUserAuthState(); logged = logged || (slidelySdk && slidelySdk.logged); const email = (slidelySdk && slidelySdk.user.email); const firstName = (slidelySdk && slidelySdk.user.firstName); const lastName = (slidelySdk && slidelySdk.user.lastName); const fullName = `${firstName} ${lastName}`; const userToken = (slidelySdk && slidelySdk.user.userToken); var loginElem = document.querySelector('.links--login'); var logoutElem = document.querySelector('.links--logged-in'); if (logged) { // if this is right after registration and this is not the create or the pricing page - redirect to create if ((headerGetCookie('ez_prm_ugr') == '1') && (!window.location.pathname.match(/^\/pricing|referral|create|lite|shoppingil|fmp|prolite|WSI|wsi|holiday\-offer|promo\-special|\/tools\/photos-to-video-maker|\/tools\/collage-maker/g)) ) { window.location.href = '/create'; return; } var affiliateReportsParams = getAffiliateReportData(); mixpanelPeopleSettings = { identity: userToken, data: { name: fullName, $name: fullName, email: email, $email: email, last_tid: headerGetCookie('tid'), userToken: userToken, }, }; if (affiliateReportsParams) { mixpanelPeopleSettings.data.affiliate_program = affiliateReportsParams.offerId; mixpanelPeopleSettings.data.affiliate_id = affiliateReportsParams.affiliateId; mixpanelPeopleSettings.data.affiliate_transaction_id = affiliateReportsParams.transactionId; } if ((reportToIntercomOnLogin === 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true; } catch (e) { console.log('Could not boot GA user'); } } if (!window.alreadySetBingUser) { window.uetq = window.uetq || []; try { window.uetq.push('set', { pid: { em: email || '', ph: '', }, }); window.alreadySetBingUser = true; } catch (e) { console.log('Could not boot bing user'); } } reportToIntercomOnLogin = false; loginElem.className = loginElem.className.replace(/ ?show ?/g, ''); logoutElem.className += ' show'; if (document.querySelector('.signout > .name')) document.querySelector('.signout > .name').innerHTML = (firstName + ' ' + lastName).replace(/\</g, '&lt;').replace(/\>/g, '&gt;').replace(/\"/g, '&quot;'); // Iterable user init if (typeof _iaq !== 'undefined' && typeof _iaq.apiKey !== 'undefined' && typeof _iaq.user === 'undefined') { _iaq.push(['identify', email, { user_token: userToken, first_name: firstName, last_name: lastName, full_name: fullName, }]); } // UserPilot if (typeof userpilot !== 'undefined') { userpilot.identify(userToken, { email: email, first_name: firstName, last_name: lastName, full_name: fullName, }); } triggerLogin(); } else { if (~window.location.href.indexOf('/edit') || ~window.location.href.indexOf('/settings') || ~window.location.href.indexOf('/billing')) { window.location = '/'; } logoutElem.className = logoutElem.className.replace(/ ?show ?/g, ''); loginElem.className += ' show'; reportToIntercomOnLogin = true; } } function syncUserAuthState() { if (!window.require.config.isLoggedIn && slidelySdk && slidelySdk.logged) { slidelySdk.logout(); } else if (window.require.config.isLoggedIn && window.require.config.userEmail !== slidelySdk.user.email) { const data = { event: 'userInfoUpdate', data: { email: window.require.config.userEmail, }, }; window.postMessage(JSON.stringify(data), '*'); } } if (!window.slidelySdk) { document.querySelector('.login').className += ' show'; } else { slidelySdk.init({ appId: "urxv8d28amfectar7vftir0z00xtvzn3bp", onlogin: loggedStateChange, onlogout: loggedStateChange, }); slidelySdk.ready(loggedStateChange); // fall back if ready not call - this is temp until we find salution. setTimeout(function () { loggedStateChange(slidelySdk.logged); }, 1500); } </script> <script> function getPaymentErrors() { var xhr = new XMLHttpRequest(); xhr.open('POST', '/data/billing/check-payment-error'); xhr.send(null); xhr.onreadystatechange = function () { var DONE = 4; // readyState 4 means the request is done. var OK = 200; // status 200 is a successful return. if (xhr.readyState === DONE) { if (xhr.status === OK) { var response = JSON.parse(xhr.response); var errors = document.querySelectorAll('.profile-wrapper .billing, .logged-in .user'); // don't change this loop, is for chrome 41 (seo - don't use array.foreach!!!); for (var i = 0; i < errors.length; i++) { errors[i].classList.toggle('error', response.has_payment_error); } } else { console.log('Error: ' + xhr.status); // An error occurred during the request. } } }; } if ("promo" === 'promo') { window.addEventListener('load', getPaymentErrors); } window.addEventListener('enableUCBScroll', function () { window.addEventListener('scroll', scrollOverUnlimitedClipsBanner); }); function scrollOverUnlimitedClipsBanner() { var unlimitedClipsBanner = document.querySelector('#promo-top-banner'); var layout = document.querySelector('#layout-content'); var body = document.querySelector('body'); var header = document.querySelector('header'); if (window.scrollY > unlimitedClipsBanner.clientHeight) { header.classList.add('sticky-header'); layout.classList.add('sticky'); body.classList.add('sticky'); } else { header.classList.remove('sticky-header'); layout.classList.remove('sticky'); body.classList.remove('sticky'); } } </script> <section id="layout-content" class=" new-plans-v3 "> <div class="promoVideos-container policy-page"> <div class="area-header"> <div class="decor decor--1"></div> <div class="decor decor--2"></div> <h1 class="title">Privacy Policy</h1> </div> <div class="area-policy"> <p><em>Your privacy is important to us</em>. We highly value and respect the privacy of the personal information we obtain from you by using our Site, App and/or Services (collectively, the "Service") and we have created this privacy policy (the "<em>Privacy Policy</em>") to inform you about how we collect, use and share your personal information, and our privacy practices in general.</p> <p>By accessing and using the Services, you agree to be bound by this Privacy Policy. If you do not agree to any of the provisions as set hereunder in this Privacy Policy, you have no right to use the Services. This Privacy Policy should be read together with the Terms of Service and together they constitute the entire agreement between you and us.</p> <p>This Privacy Policy applies to any and all Personal Information we may collect online including without limitations through our emails and/or by using any of our Services.</p> <p>This Privacy Policy may be updated from time to time and therefore we ask you to check back periodically to read the most updated Privacy Policy. Your continued use of the Services shall be deemed to be your continued acceptance of the terms of this Privacy Policy, as amended.</p> <h2>Information That We Collect</h2> <p>The Personal Information we collect from customers helps provide you with our Services. Here are the types of information we gather:</p> <p><em>Information Provided by You</em>. During your use of the Services, we may collect certain Personal Information delivered by you to us either as part of your registration to the Services or in any other way. This personal information may be updated by you from time to time. As a result of your use of the Services, you may supply us with such personal information as your name, e-mail address, uploaded content and metadata such as the source of that content (collectively, "Personal Information").</p> <p><em>Automatic Information</em>. When using our Services, we may also collect certain analytical information that may identify you personally, including information that your browser or device generates, such as your IP address, your browser information (including browser type, capabilities and language), your operating system, the date and time you accessed the website, and the Service from which you linked to our Service ("Analytical Information", and together with the Personal Information, the "Information"). In addition, we may collect other information from you (such as location-based data) that have been stripped of your Information. We may group some or all this Information into aggregate data in order to describe the use of the Services to our existing or potential business partners, sponsors, advertisers or other third parties, or in response to a government request. We may also group demographic information that we collect from our users into aggregate data for the same purposes. We reserve the right to use and share any aggregate and anonymized Information with third parties for any lawful purpose. We may associate your Information with non-Personal Information within our database and we treat all the associated information as your protected Information under this Privacy Policy. However, except as noted below, we do not share this associated your Information with third parties.</p> <h2>Use of Information Collected</h2> <p><em>Internal Use</em>. We use Personal Information for internal purposes only, to improve our Service and to better tailor the Service to meet your needs. In addition, we use the Personal Information collected to analyze Service usage and to deliver information to you about certain promotions, services or items that might interest you. From time to time we may use your e-mail address to contact you regarding Service notices, or to invite you to participate in surveys about your experience using our Service, including new features of the Service. If you agree to participate in a survey, we will also collect your telephone number and any information included in your answers to the survey.</p> <p><em>Editing Information</em>. You may review and edit any of your Information by using your e-mail address and password. If you cancel or <a target="_blank" href="https://support.promo.com/en/articles/416110-how-to-delete-your-promo-account-permanently">delete</a> your account, your Personal Information shall be deleted from our database except for residual information within our databases, aggregate information access logs, backup logs and other records, which may or may not contain personally identifiable information.</p> <p><em>Resolving Problems</em>. We may use your Personal Information and other data obtained from your current and past activities, to resolve disputes and troubleshoot problems.</p> <p>We will not sell, trade or rent your Personal Information to others unless you explicitly provide us with permission to do so.</p> <h2>Disclosure of Personal Information</h2> <p><em>At Your Request</em>. We will not disclose, sell or transfer any of your Information to any third parties, except if you request us to do so as part of the Services.</p> <p><em>Legal Disclosures</em>. In the event we are required to disclose Information and other related information pursuant to lawful requests, such as subpoenas or court orders, or in compliance with applicable laws, we will make such disclosure.</p> <p><em>Sale of Business</em>. In the event the ownership of all or a part of our business were to change, your Information and other related information pertinent to the business' operations would likely be transferred to, or licensed for use by, the new owner.</p> <p><em>To Protect the Services</em>. We may disclose your Personal Information and other related information in the event we reasonably believe such disclosure is necessary to protect the Services, our rights or property, or the rights of any third party.</p> <p><em>Third Party Service Providers</em>. We use third-party service providers to perform certain services on our behalf. We may provide your Information to these third-party service providers when the information is necessary for them to perform their duties. These third-party service providers are contractually restricted from using your Information for any other purpose and required to comply with all applicable laws with respect to your Information and other related information they receive.</p> <p><em>Special Cases</em>. We may disclose your Information and other related information, in special cases when we have reason to believe that disclosing such information is necessary to identify, contact or bring legal action against someone who may be violating this Privacy Policy or may be causing injury to or interference with (either intentionally or unintentionally), our rights or property, other users, or anyone else that could be harmed by such activities. You thus authorize us to disclose any information about you to law enforcement or other government officials if we, in our sole and absolute discretion, believe that such disclosure is necessary or appropriate.</p> <h2>Sharing of Information</h2> <p>Our Privacy Policy only addresses the use and disclosure of your Information we collect from you. To the extent that you disclose information to other third parties by using the Services, different rules may apply to the use or disclosure of the Personal Information, which you disclose to them. For example, we may share your information to one or more of those chosen third-party sites or services via application programming interfaces (“API”), such as YouTube API Services, for the purpose of enabling you to use or access their services. We do not control the privacy policies of third parties and users will be subject to the privacy customs and policies of such third parties, such as <a href="https://policies.google.com/privacy" target="_blank">Google Privacy Policy</a>, and <a href="https://myaccount.google.com/security" target="_blank">Google Security Settings page</a> which allows you to revoke the API Client’s access to your data.</p> <h2>Protection of Information</h2> <p>Information collected about you is protected in several ways. If you create an account, access by you to your Information is available through a password and unique user ID selected by you. Your password is encrypted. We recommend that you do not divulge your password to anyone. In addition, your personal information resides on proprietary secured servers that only selected personnel and contracts have access to via password.</p> <p>We use industry standard security measures to protect your Personal Information so that it is not made available to unauthorized parties. However, we cannot guarantee that the Personal Information submitted to, maintained on, or transmitted from our systems will be completely secure. If you have any questions regarding which measures and techniques we use, feel free to contact us at <a target="_blank" href="/cdn-cgi/l/email-protection#a7d4d2d7d7c8d5d3e7d7d5c8cac889c4c8ca"><span class="__cf_email__" data-cfemail="3f4c4a4f4f504d4b7f4f4d505250115c5052">[email&#160;protected]</span></a></p> <h2>Cookies</h2> <p>The Site uses various types of cookies which help us administer and operate it, as further described in our <a href="https://promo.com/cookies-policy">Cookies Policy</a></p> <h2>Other Websites, Services and Communities</h2> <p>Please be aware that when you are using the Services or our Site, you could be directed via hyperlinks or other means to third-party websites, services and online communities that are not affiliated with us. These websites, services and online communities may send their own cookies to visitors to collect data or solicit your Personal Information. The privacy policies of these websites, services and online communities may be very different from this Privacy Policy. We are not responsible for the privacy practices of these other websites, services and online communities and cannot guarantee the security of any of your Personal Information collected, used or shared there.</p> <h2>Policy Regarding Children</h2> <p>You must be 13 years old or older to use the Site and the Services; we do not knowingly collect information from children under the age of 13. If we become aware that we have collected Personal Information from a child under the age of 13 years old, we will use commercially reasonable efforts to delete such information from our database. If you are between 13 and 17 years old, you agree that you received your parent or legal guardian's consent to use and access the Site and the Services.</p> <h2>European Citizens</h2> <p>If you are a European resident, the following disclosures are made pursuant to the EU General Data Protection Regulations:</p> <h3>Data Controller</h3> <p>We are the data controller of the personal data we collect via the Service. Promo Ltd. is the data controller of the personal data we collect via the Services and use and share as further described above. We are located at Hauteville Trust (BVI) Limited, P.O. Box 3483, Road Town, Tortola, British Virgin Islands.</p> <h3>Representative In The EU</h3> <p>The European representative of Promo Ltd., for purposes of this Privacy Policy is Promo.com Spolka z ograniczona odpowiedzialnoscia (Promo.com Z.O.O), If you are within the European Economic Area, you may contact our European representative the at the following address: Zelazna 59A Street, 00-848 Warsaw, Poland.</p> <h3>Your EU Rights</h3> <p>You have the right to access the personal information about you that we store on our systems, and have us update, <a target="_blank" href="https://support.promo.com/en/articles/1938754-gdpr-and-promo-com">correct or delete</a> it. In addition, you may at any time withdraw your consent to any activity which you provided us your consent. You are also entitled to obtain from us your Information (excluding data we obtained from other sources) in a structured, commonly used and machine-readable format, and have the right to transmit those data to another data controller. If you wish to exercise any of these rights, contact us at: <a target="_blank" href="/cdn-cgi/l/email-protection#51222421213e23251121233e3c3e7f323e3c"><span class="__cf_email__" data-cfemail="1a696f6a6a75686e5a6a6875777534797577">[email&#160;protected]</span></a></p> <p>You can also have the right to lodge a complaint to the supervisory authority under the General data Protection Regulations ("GDPR"), in particular in the Member State of your residence, place of work or where the alleged infringement of the GDPR occured. For a list of supervisory authorities in the EU, click <a target="_blank" href="http://ec.europa.eu/newsroom/article29/document.cfm?action=display&doc_id=50061">here</a>.</p> <h3>Data Retention</h3> <p>We retain personal data as long as we need it for the purposes for which it was obtained or until you ask to delete it. If you ask us to delete the Information, we may still have to retain it to comply with our legal obligations, resolve disputes and enforce our agreements</p> <h3>Legal Basis For Processing Personal Data:</h3> <table> <thead> <tr> <th>Information Type</th> <th>Purpose</th> <th>Legal Basis</th> </tr> </thead> <tbody> <tr> <td>Processing Personal Information</td> <td>Online marketing and provision of the services</td> <td>The legal basis under EU law for processing and collecting your Personal Information is our legitimate interests in operating our Services.</td> </tr> <tr> <td>Processing Personal Information</td> <td>Profiled advertising</td> <td>The legal basis under EU law for collecting and processing your Personal Information for profiled advertising purposes is your explicit consent</td> </tr> <tr> <td>Processing Analytical Information</td> <td>Operation and enhancement</td> <td>The legal basis under EU law for processing and collecting Analytical Data is our legitimate interests in operating our Apps, ongoing management of our business and business development</td> </tr> </tbody> </table> <h2>Questions</h2> <p>You may direct questions concerning this Privacy Policy by email to <a target="_blank" href="/cdn-cgi/l/email-protection#d0a3a5a0a0bfa2a490a0a2bfbdbffeb3bfbd"><span class="__cf_email__" data-cfemail="ec9f999c9c839e98ac9c9e838183c28f8381">[email&#160;protected]</span></a> by adding the word 'privacy' in the subject line.</p> <p>Last Update: September 2023</p> </div> </div> </section> <div id="fb-root"></div> <footer class="footer "> <div data-qaid="footer" class="footer__links accordion__list"> <div class="footer__item__container"> <div class="footer__item accordion__item">Company</div> <ul class="panel"> <li><a data-qaid="footer_pricing" href="/pricing">Pricing</a></li> <li><a data-qaid="footer_about" href="/about">About</a></li> <li><a data-qaid="footer_careers" href="https://promo.com/careers" target="_blank">Careers</a></li> <li><a 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