Kundendienst und Support | Für Vertrauen in Ihre Logistik

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<option value="Thailand" data-country="th" > Thailand </option> <option value="USA / United States of America" data-country="us" > USA / United States of America </option> <option value="Vereinigte Arabische Emirate / United Arab Emirates" data-country="ae" > Vereinigte Arabische Emirate / United Arab Emirates </option> </select> <p class="mod-languageswitch__countryLabel">Land</p> </div> </div> <div class="col-md offset-lg-1"> <div class="mod-languageswitch__col"> <div class="h4">Wählen Sie eine Sprache:</div> <ul class="js-language-list list-unstyled copy mod-languageswitch__list mod-languageswitch__countryList"> <li class="mod-languageswitch__list__item " data-country="au"> <a href="/en-au/customer-service-and-support" class="mod-languageswitch__language-link"> <span>Englisch / English</span> </a> </li> <li class="mod-languageswitch__list__item " data-country="be"> <a href="/nl-nl/customer-service-and-support" class="mod-languageswitch__language-link"> <span>Niederländisch / Dutch</span> </a> </li> <li class="mod-languageswitch__list__item " data-country="be"> <a href="/fr-fr/customer-service-and-support" class="mod-languageswitch__language-link"> <span>Französisch / French</span> </a> </li> <li class="mod-languageswitch__list__item " data-country="be"> <a href="/en-gb/customer-service-and-support" class="mod-languageswitch__language-link"> <span>Englisch / English</span> </a> </li> <li class="mod-languageswitch__list__item " data-country="cn"> <a href="/zh-cn/customer-service-and-support" class="mod-languageswitch__language-link"> <span>Chinesisch / Chinese</span> </a> </li> <li class="mod-languageswitch__list__item " data-country="cn"> <a href="/en-gb/customer-service-and-support" class="mod-languageswitch__language-link"> <span>Englisch / English</span> </a> </li> <li class="mod-languageswitch__list__item " data-country="dk"> <a href="/da-dk/customer-service-and-support" class="mod-languageswitch__language-link"> <span>Dänisch / Danish</span> </a> </li> <li class="mod-languageswitch__list__item " data-country="dk"> <a href="/en-gb/customer-service-and-support" class="mod-languageswitch__language-link"> <span>Englisch / English</span> </a> </li> <li class="mod-languageswitch__list__item country-state-active mod-languageswitch__list__item--active" data-country="de"> <a href="/de-de/kundendienst-und-support" class="mod-languageswitch__language-link"> <span>Deutsch / German</span> </a> </li> <li class="mod-languageswitch__list__item country-state-active " data-country="de"> <a href="/en-gb/customer-service-and-support" class="mod-languageswitch__language-link"> <span>Englisch / English</span> </a> </li> <li class="mod-languageswitch__list__item " data-country="fi"> <a href="/fi-fi/customer-service-and-support" class="mod-languageswitch__language-link"> <span>Finnisch / Finnish</span> </a> </li> <li class="mod-languageswitch__list__item " data-country="fi"> <a href="/en-gb/customer-service-and-support" class="mod-languageswitch__language-link"> <span>Englisch / English</span> </a> </li> <li class="mod-languageswitch__list__item " data-country="fr"> <a href="/fr-fr/customer-service-and-support" class="mod-languageswitch__language-link"> <span>Französisch / French</span> </a> </li> <li class="mod-languageswitch__list__item " data-country="fr"> <a href="/en-gb/customer-service-and-support" class="mod-languageswitch__language-link"> <span>Englisch / English</span> </a> </li> <li class="mod-languageswitch__list__item " data-country="gb"> <a href="/en-gb/customer-service-and-support" class="mod-languageswitch__language-link"> <span>Englisch / English</span> </a> </li> <li class="mod-languageswitch__list__item " data-country="ie"> <a href="/en-gb/customer-service-and-support" class="mod-languageswitch__language-link"> <span>Englisch / English</span> </a> </li> <li class="mod-languageswitch__list__item " data-country="it"> <a href="/it-it/customer-service-and-support" class="mod-languageswitch__language-link"> <span>Italienisch / Italian</span> </a> </li> <li class="mod-languageswitch__list__item " data-country="it"> <a href="/en-gb/customer-service-and-support" class="mod-languageswitch__language-link"> <span>Englisch / English</span> </a> </li> <li class="mod-languageswitch__list__item " data-country="ca"> <a href="/en-us/customer-service-and-support" class="mod-languageswitch__language-link"> <span>Englisch / English</span> </a> </li> <li class="mod-languageswitch__list__item " data-country="my"> <a href="/en-my/customer-service-and-support" class="mod-languageswitch__language-link"> <span>Englisch / English</span> </a> </li> <li class="mod-languageswitch__list__item " data-country="mx"> <a href="/es-es/servicio-atencion-cliente" class="mod-languageswitch__language-link"> <span>Spanisch / Spanish</span> </a> </li> <li class="mod-languageswitch__list__item " data-country="mx"> <a href="/en-us/customer-service-and-support" class="mod-languageswitch__language-link"> <span>Englisch / English</span> </a> </li> <li class="mod-languageswitch__list__item " data-country="nz"> <a href="/en-au/customer-service-and-support" class="mod-languageswitch__language-link"> <span>Englisch / English</span> </a> </li> <li class="mod-languageswitch__list__item " data-country="nl"> <a href="/nl-nl/customer-service-and-support" class="mod-languageswitch__language-link"> <span>Niederländisch / Dutch</span> </a> </li> <li class="mod-languageswitch__list__item " data-country="nl"> <a href="/en-gb/customer-service-and-support" class="mod-languageswitch__language-link"> <span>Englisch / English</span> </a> </li> <li class="mod-languageswitch__list__item " data-country="no"> <a href="/nb-no/customer-service-and-support" class="mod-languageswitch__language-link"> <span>Norwegian Bokmål</span> </a> </li> <li class="mod-languageswitch__list__item " data-country="no"> <a href="/en-gb/customer-service-and-support" class="mod-languageswitch__language-link"> <span>Englisch / English</span> </a> </li> <li class="mod-languageswitch__list__item " data-country="at"> <a href="/de-de/kundendienst-und-support" class="mod-languageswitch__language-link"> <span>Deutsch / German</span> </a> </li> <li class="mod-languageswitch__list__item " data-country="at"> <a href="/en-gb/customer-service-and-support" class="mod-languageswitch__language-link"> <span>Englisch / English</span> </a> </li> <li class="mod-languageswitch__list__item " data-country="pl"> <a href="/en-gb/customer-service-and-support" class="mod-languageswitch__language-link"> <span>Englisch / English</span> </a> </li> <li class="mod-languageswitch__list__item " data-country="sa"> <a href="/ar-ae/customer-service-and-support" class="mod-languageswitch__language-link"> <span>Arabic</span> </a> </li> <li class="mod-languageswitch__list__item " data-country="sa"> <a href="/en-gb/customer-service-and-support" class="mod-languageswitch__language-link"> <span>Englisch / English</span> </a> </li> <li class="mod-languageswitch__list__item " data-country="se"> <a href="/sv-se/customer-service-and-support" class="mod-languageswitch__language-link"> <span>Schwedisch / Swedish</span> </a> </li> <li class="mod-languageswitch__list__item " data-country="se"> <a href="/en-gb/customer-service-and-support" class="mod-languageswitch__language-link"> <span>Englisch / English</span> </a> </li> <li class="mod-languageswitch__list__item " data-country="ch"> <a href="/de-de/kundendienst-und-support" class="mod-languageswitch__language-link"> <span>Deutsch / German</span> </a> </li> <li class="mod-languageswitch__list__item " data-country="ch"> <a href="/en-gb/customer-service-and-support" class="mod-languageswitch__language-link"> <span>Englisch / English</span> </a> </li> <li class="mod-languageswitch__list__item " data-country="sg"> <a href="/en-my/customer-service-and-support" class="mod-languageswitch__language-link"> <span>Englisch / English</span> </a> </li> <li class="mod-languageswitch__list__item " data-country="es"> <a href="/es-es/servicio-atencion-cliente" class="mod-languageswitch__language-link"> <span>Spanisch / Spanish</span> </a> </li> <li class="mod-languageswitch__list__item " data-country="es"> <a href="/en-gb/customer-service-and-support" class="mod-languageswitch__language-link"> <span>Englisch / English</span> </a> </li> <li class="mod-languageswitch__list__item " data-country="th"> <a href="/th-th/customer-service-and-support" class="mod-languageswitch__language-link"> <span>Thailändisch / Thai</span> </a> </li> <li class="mod-languageswitch__list__item " data-country="th"> <a href="/en-us/customer-service-and-support" class="mod-languageswitch__language-link"> <span>Englisch / English</span> </a> </li> <li class="mod-languageswitch__list__item " data-country="us"> <a href="/en-us/customer-service-and-support" class="mod-languageswitch__language-link"> <span>Englisch / English</span> </a> </li> <li class="mod-languageswitch__list__item " data-country="ae"> <a href="/ar-ae/customer-service-and-support" class="mod-languageswitch__language-link"> <span>Arabic</span> </a> </li> <li class="mod-languageswitch__list__item " data-country="ae"> <a href="/en-gb/customer-service-and-support" class="mod-languageswitch__language-link"> <span>Englisch / English</span> </a> </li> </ul> </div> </div> </div> </div> <hr class="js-atob o-header__flyout__atob" /> </div> <div class="mod mod-search o-header__flyout hidden-print" data-connectors="toggle"> <div class="container o-header__flyout__close"> <button class="close__btn" onclick="document.querySelector('.mod-nav-meta .js-toggle-content.is-active').click()"> <span class="icon-close-32"></span> </button> </div> <div class="container"> <div class="row"> <div class="col-md-10 col-lg-8 offset-md-1 offset-lg-2"> <form action="/de-de/search-results-page" method="get" class="a-inlineForm"> <input type="search" name="q" placeholder="Ihr Suchbegriff" id="header-search" class="js-searchfield a-inlineForm__input" tabindex="-1" /> <button type="submit" class="a-inlineForm__btn"> <span class="icon-search-32"></span> </button> </form> </div> </div> </div> <hr class="js-atob o-header__flyout__atob" /> </div> <div class="a-site-overlay js-site-overlay"></div> </header> <div id="browserWarning" class="mod mod-browser-warning" data-ignore="true" hidden> <div class="container h-tbl"> <div class="mod-browser-warning__copy intro h-tbl__cell"> <p>Sie verwenden den veralteten Browser <strong>Internet Explorer</strong>.<br>Für eine optimale Darstellung unserer Website wechseln Sie bitte Ihren Browser</p> </div> </div> </div> <script type="text/javascript"> if (document.documentMode) { var element = document.getElementById('browserWarning'); element.style.display = 'block'; } </script> <main class="container js-anchorbar-trigger"> <div class="row"> <div class="col-sm-12"> <section class="mod mod-page-intro mt-0 mt-md-5 skin-page-intro-noText"> <div class="mod-page-intro__media-object mod-page-intro__media-object--video"> <div class="row"> <div class="col-md-7"> <figure class="mod-page-intro__media"> <picture class="h-display-block h-ratio h-ratio16-9"> <video muted="true" loop="true" playsinline="true" autoplay="true" poster="/-/media/swisslog/images/logistics-warehouse-distribution-automation/customer-service/system-operations-computer.jpg?rev=61d491f1f47344398ded2ff1176b67ab&w=1900&hash=EE2D0F2B9684F0F76D7B8376131A9082" data-video-lg="/-/media/swisslog/videos_teaser/swisslog-brand-websiteteaser-solutioncampaign-customerservice-2023.mp4?rev=-1&hash=FB887D3230FF454BD98646FD40D6570F" data-video-sm="/-/media/swisslog/videos_teaser/swisslog-brand-websiteteaser-solutioncampaign-customerservice-2023.mp4?rev=-1&hash=FB887D3230FF454BD98646FD40D6570F">  </video> </picture> </figure> </div> <div class="mod-page-intro__text d-md-flex flex-md-column col-md-5"> <section class="mod-subpage-container"> <div class="row"> </div> </section> <div class="d-flex flex-column justify-content-between flex-grow-1"> <div> <h1 class="mod-page-intro__headline h1--bold">Service und Support: Wünschen Sie sich absolutes Vertrauen in Ihre Logistik?</h1> </div> <button class="mod-page-intro__text__scrollBtn a-btn a-btn--secondary a-btn--color-primary a-btn--icon js-scroll-into-content" type="button"> <span class="icon-chevron-down-24"></span> </button> </div> </div> </div> </div> <div> </div> </section> <section class="mod mod-video mod-video--text" itemprop="VideoObject" itemscope itemtype="https://schema.org/VideoObject" > <meta itemprop="uploadDate" content="2018-01-03T14:15:37+01:00" /> <meta itemprop="thumbnailUrl" content="https://i.ytimg.com/vi/xu5OurSIJfs?rel=0/maxresdefault.jpg" /> <meta itemprop="contentUrl" content="https://www.youtube.com/embed/xu5OurSIJfs?rel=0" /> <div class="row"> <div class="col-md-6"> <figure class="a-figure"> <div class="mod-video__wrapper"> <div class="a-video a-video--external"> <a href="/de-de/video?videoid=b13a9240d7014bdf9d97a94b5980fd40" class="a-btn a-btn--primary a-video__link"> <svg width="24" height="24" viewBox="0 0 24 24" fill="none" xmlns="http://www.w3.org/2000/svg"> <path d="M10.95 8.85L3.6 16.2L7.8 20.4L10.95 17.25L12 18.3L7.8 22.5L1.5 16.2L10.95 6.75L15.15 10.95L14.1 12L10.95 8.85Z" fill="white"/> <path d="M16.1999 3.6L13.05 6.75L12 5.7L16.1999 1.5L22.4999 7.8L13.05 17.25L8.84998 13.05L9.89998 12L13.05 15.15L20.3999 7.8L16.1999 3.6Z" fill="white"/> </svg> </a> <div class="a-video__player" > <iframe data-src="https://www.youtube.com/embed/xu5OurSIJfs?rel=0" allowfullscreen allowtransparency ></iframe> </div> </div> </div> <figcaption class="caption mod-video__caption" > Unser Film für Sie: Customer Service von Swisslog – damit Sie sich beruhigt zurücklehnen können. </figcaption> </figure> </div> <div class="col-md-6"> <div class="mod-video__text"> <div class="a-mod-headline mod-video__text__headline" itemprop="name"> <h2>Unser maßgeschneiderter Service für Sie</h2> </div> <div class="copy" itemprop="description"> <p>Unser Serviceportfolio umfasst die Planung, den Support sowie die Wartung und Instandhaltung Ihrer Anlage - über deren gesamte Lebensdauer hinweg. Dabei schnüren wir für Sie ein individuelles Servicepaket, das jederzeit verändert bzw. erweitert werden kann.</p><p>Wir garantieren Ihnen:</p><ul> <li><strong>Hoch qualifizierte Service-Mitarbeiter</strong>:<br> Ausgebildete Techniker mit jahrelangem Erfahrungsschatz</li> <li><strong>Eine durchdachte Service-Strategie</strong>:<br> Mit dem Ziel, den Durchsatz und die Verfügbarkeit Ihrer Intralogistik zu optimieren.</li> <li><strong>Überzeugende Ergebnisse</strong>:<br> Kurze Reaktionszeiten sichern Ihr Wachstum, Ihre Rentabilität und damit Ihren wirtschaftlichen Erfolg.</li></ul> </div> </div> </div> </div> </section> <div class="mod mod-iconfeatures "> <span class="js-anchorlink" id="ZahlenundFakten" data-anchor-title="Zahlen und Fakten"></span> <div class="row"> <div class="col-md-5"> <div class="mod-iconfeatures__intro"> <div class="a-mod-headline--emphasized mod-iconfeatures__intro__headline"> <h2>Service-Kompetenz weltweit</h2> </div> </div> </div> <div class="col-md-7"> <ul class="mod-iconfeatures__list"> <li class="mod-iconfeatures__list__item"> <figure class="item__icon"> <img src="/-/media/swisslog/images/logistics-warehouse-distribution-automation/icons/headset.svg?mh=50&mw=50&rev=f35061a3df4749178497369e6b4c19ca&hash=C90C783E7E864BA1E053B17958964CC1" alt="Headset" loading="lazy"> </figure> <div class="item__text"> <h4 class="p1 item__text__title"> 650 Mitarbeiter im Customer Service </h4> <div class="copy"> </div> </div> </li> <li class="mod-iconfeatures__list__item"> <figure class="item__icon"> <img src="/-/media/swisslog/images/logistics-warehouse-distribution-automation/icons/warehouse.svg?mh=50&mw=50&rev=37f5ba587f2f4b00a8cbedef9935a681&hash=17DA15B18FFD71C5A4A4C82FBA56026E" alt="Lager" loading="lazy"> </figure> <div class="item__text"> <h4 class="p1 item__text__title"> Mehr als 1000 betreute Standorte </h4> <div class="copy"> </div> </div> </li> <li class="mod-iconfeatures__list__item"> <figure class="item__icon"> <img src="/-/media/swisslog/images/logistics-warehouse-distribution-automation/icons/modernisation.svg?mh=50&mw=50&rev=cbe198d3959f44ff8141302622ea3cf4&hash=DA78136D682149E49C6793947FF2A3E8" alt="Modernisierung" loading="lazy"> </figure> <div class="item__text"> <h4 class="p1 item__text__title"> 100 Erweiterungs- und Modernisierungsprojekte </h4> <div class="copy"> </div> </div> </li> <li class="mod-iconfeatures__list__item"> <figure class="item__icon"> <img src="/-/media/swisslog/images/logistics-warehouse-distribution-automation/icons/maintenance.svg?mh=50&mw=50&rev=4cd6f70ff81448e49a241120895eae7d&hash=3129420CE5996B2AFBFC4E38EE7FFF4E" alt="Wartung" loading="lazy"> </figure> <div class="item__text"> <h4 class="p1 item__text__title"> Mehr als 20 System-Operations-Installationen </h4> <div class="copy"> </div> </div> </li> </ul> </div> </div> </div> <div class="mod mod-interactive-illustration" data-editmode="false"> <span class="js-anchorlink" id="UnserAngebot" data-anchor-title="Unser Angebot"></span> <div class="row"> <div class="col-md-10 col-lg-8 offset-md-1 offset-lg-2"> <div class="a-mod-headline mod-interactive-illustration__headline"> <h2>Unser Angebot im Überblick</h2> </div> </div> </div> <div class="hidden-print js-image-container mod-interactive-illustration__image-container" data-swipe-text="Wischen für mehr"> <div class="mod-interactive-illustration__image-container-inner"> <img alt="Kundendienst Portfolio" src="/-/media/swisslog/images/logistics-warehouse-distribution-automation/customer-service/hexagons_de.jpg?rev=647db632bab14132aa6c61862ed87b35&w=1920&hash=D8B918200A81DCE8B7344D6F447A38CE" class="mod-interactive-illustration__image" loading="lazy"> <div class="mod-interactive-illustration__image-overlay"></div> <div class="pulser__overlay js-pulser-overlay"></div> </div> </div> <ul class="mod-interactive-illustration__list"> <li class="mod-interactive-illustration__list-item"> <div class="mod-interactive-illustration__item js-item" data-location="10.5:59.9" data-connector="1" data-title=""> <div class="mod-interactive-illustration__header"> <button type="button" class="js-close icon-close-32"></button> </div> <div class="mod-interactive-illustration__item__scrollContainer"> <div class="js-styled-scrollbar h-styled-scrollbar h-styled-scrollbar--thin"> <div class="mod-interactive-illustration__item__inner"> <div class="inner__headline" itemprop="name"> <h4>Support rund um die Uhr: Möchten Sie sich auf eine schnelle Reaktion verlassen können?</h4> </div> <div class="mod-interactive-illustration__content" > <meta itemprop="uploadDate" content="2018-01-03T14:15:38+01:00" /> <figure class="mod-interactive-illustration__item-figure"> <img data-src="/-/media/swisslog/images/logistics-warehouse-distribution-automation/customer-service/support-hotline.jpg?rev=15a50504482a44eaa424796a28339469&w=767&hash=4C9C5A4F05680E1C08B2BB25AD6E0987" alt="Technischer Support und Global Helpdesk von Swisslog"> </figure> <div class="p2"><p>Sorgen Sie mit dem rund um die Uhr zur Verfügung stehenden Support für maximale Betriebszeit, indem Sie auf den Swisslog Global Helpdesk zurückgreifen. Dieser bietet Ihnen eine durchschnittliche Reaktionszeit von nur 17 Sekunden.</p></div> <a href="/de-de/kundendienst-und-support/technischer-support" target="_blank" class="a-btn a-btn--primary a-btn--color-white">Erfahren Sie mehr.</a> </div> </div> <div class="h-styled-scrollbar__track"> <div class="h-styled-scrollbar__thumb"></div> </div> </div> </div> </div> </li> <li class="mod-interactive-illustration__list-item"> <div class="mod-interactive-illustration__item js-item" data-location="71.4:61.1" data-connector="2" data-title=""> <div class="mod-interactive-illustration__header"> <button type="button" class="js-close icon-close-32"></button> </div> <div class="mod-interactive-illustration__item__scrollContainer"> <div class="js-styled-scrollbar h-styled-scrollbar h-styled-scrollbar--thin"> <div class="mod-interactive-illustration__item__inner"> <div class="inner__headline" itemprop="name"> <h4>Condition Monitoring: Was, wenn Sie Probleme vorhersehen und vermeiden könnten, bevor Sie auftreten?</h4> </div> <div class="mod-interactive-illustration__content" > <meta itemprop="uploadDate" content="2018-01-03T14:15:38+01:00" /> <figure class="mod-interactive-illustration__item-figure"> <img data-src="/-/media/swisslog/images/logistics-warehouse-distribution-automation/customer-service/monitoring.jpg?rev=40cc4f081c26407aa35a6ab2f8d19dc6&w=767&hash=F143C6814D4C7376B74048DAAE5106C5" alt="Condition Monitoring-Lösung von Swisslog garantiert maximale Effizienz"> </figure> <div class="p2"><p>Mit Condition Monitoring wird sichergestellt, dass die Maschinen überwacht werden und über die maximale Lebensdauer optimal arbeiten.</p></div> <a href="/de-de/kundendienst-und-support/pr%c3%a4ventive-wartung/condition-monitoring" target="_blank" class="a-btn a-btn--primary a-btn--color-white">Erfahren Sie mehr.</a> </div> </div> <div class="h-styled-scrollbar__track"> <div class="h-styled-scrollbar__thumb"></div> </div> </div> </div> </div> </li> <li class="mod-interactive-illustration__list-item"> <div class="mod-interactive-illustration__item js-item" data-location="26:44.7" data-connector="3" data-title=""> <div class="mod-interactive-illustration__header"> <button type="button" class="js-close icon-close-32"></button> </div> <div class="mod-interactive-illustration__item__scrollContainer"> <div class="js-styled-scrollbar h-styled-scrollbar h-styled-scrollbar--thin"> <div class="mod-interactive-illustration__item__inner"> <div class="inner__headline" itemprop="name"> <h4>Field Service: Was, wenn die geplante Wartung keine Ausfallzeiten mit sich bringen würde?</h4> </div> <div class="mod-interactive-illustration__content" > <meta itemprop="uploadDate" content="2018-01-03T14:15:38+01:00" /> <figure class="mod-interactive-illustration__item-figure"> <img data-src="/-/media/swisslog/images/logistics-warehouse-distribution-automation/customer-service/field-service-technician.jpg?rev=1acfb3462ee34e49879c2482dc141fd5&w=767&hash=1B65F7D467D4C19DA67E11200BEB49A6" alt="Field Service: fachkundige und erfahrene Außendiensttechniker von Swisslog"> </figure> <div class="p2"><p>Hochqualifizierte, spezialisierte Außendiensttechniker sorgen für die präventive sowie geplante Wartung, damit Ihr Lagerbetrieb stets reibungslos verläuft.</p></div> <a href="/de-de/kundendienst-und-support/pr%c3%a4ventive-wartung/field-service" target="_blank" class="a-btn a-btn--primary a-btn--color-white">Erfahren Sie mehr.</a> </div> </div> <div class="h-styled-scrollbar__track"> <div class="h-styled-scrollbar__thumb"></div> </div> </div> </div> </div> </li> <li class="mod-interactive-illustration__list-item"> <div class="mod-interactive-illustration__item js-item" data-location="26:75.8" data-connector="4" data-title=""> <div class="mod-interactive-illustration__header"> <button type="button" class="js-close icon-close-32"></button> </div> <div class="mod-interactive-illustration__item__scrollContainer"> <div class="js-styled-scrollbar h-styled-scrollbar h-styled-scrollbar--thin"> <div class="mod-interactive-illustration__item__inner"> <div class="inner__headline" itemprop="name"> <h4>Erweiterung und Modernisierung: Sie sind auf der Suche nach einem zukunftssicheren Lager?</h4> </div> <div class="mod-interactive-illustration__content" > <meta itemprop="uploadDate" content="2018-01-03T14:15:38+01:00" /> <figure class="mod-interactive-illustration__item-figure"> <img data-src="/-/media/swisslog/images/logistics-warehouse-distribution-automation/customer-service/retrofit.jpg?rev=3397ccf9088649d680cd27a46399e2b8&w=767&hash=4E812ADD41EC6F46E2A7B9DD1EBDA57C" alt="Modernisierung eines automatisierten Lagers"> </figure> <div class="p2"><p>Erhalten Sie umfassende Projektunterstützung für ein sicheres künftiges Wachstum. Durch die Modernisierung bei laufendem Betrieb ermöglichen wir es Ihrem Unternehmen, ohne Unterbrechung weiter zu arbeiten.</p></div> <a href="/de-de/kundendienst-und-support/erweiterung-und-modernisierung" target="_blank" class="a-btn a-btn--primary a-btn--color-white">Erfahren Sie mehr.</a> </div> </div> <div class="h-styled-scrollbar__track"> <div class="h-styled-scrollbar__thumb"></div> </div> </div> </div> </div> </li> <li class="mod-interactive-illustration__list-item"> <div class="mod-interactive-illustration__item js-item" data-location="56:44.7" data-connector="5" data-title=""> <div class="mod-interactive-illustration__header"> <button type="button" class="js-close icon-close-32"></button> </div> <div class="mod-interactive-illustration__item__scrollContainer"> <div class="js-styled-scrollbar h-styled-scrollbar h-styled-scrollbar--thin"> <div class="mod-interactive-illustration__item__inner"> <div class="inner__headline" itemprop="name"> <h4>Laufende Optimierung: Wie hole ich das Beste aus meinem Lager heraus?</h4> </div> <div class="mod-interactive-illustration__content" > <meta itemprop="uploadDate" content="2018-01-03T14:15:38+01:00" /> <figure class="mod-interactive-illustration__item-figure"> <img data-src="/-/media/swisslog/images/logistics-warehouse-distribution-automation/customer-service/support-and-optimization.jpg?rev=cd7373a40fd4419e89fe109b869f3f88&w=767&hash=709FF6BE09CAD216113779168F254F6E" alt="Systemoptimierung, damit Sie das Beste aus Ihrem Lager herausholen können"> </figure> <div class="p2"><p>Holen Sie das Beste aus Ihrem Lagerbetrieb heraus, senken Sie die Kosten, sparen Sie Energie und optimieren Sie den Materialfluss.</p></div> <a href="/de-de/kundendienst-und-support/systemoptimierung" target="_blank" class="a-btn a-btn--primary a-btn--color-white">Erfahren Sie mehr.</a> </div> </div> <div class="h-styled-scrollbar__track"> <div class="h-styled-scrollbar__thumb"></div> </div> </div> </div> </div> </li> <li class="mod-interactive-illustration__list-item"> <div class="mod-interactive-illustration__item js-item" data-location="40.9:60.5" data-connector="6" data-title=""> <div class="mod-interactive-illustration__header"> <button type="button" class="js-close icon-close-32"></button> </div> <div class="mod-interactive-illustration__item__scrollContainer"> <div class="js-styled-scrollbar h-styled-scrollbar h-styled-scrollbar--thin"> <div class="mod-interactive-illustration__item__inner"> <div class="inner__headline" itemprop="name"> <h4>Ersatzteile: Was, wenn Sie sich über die Verfügbarkeit von Ersatzteilen keine Gedanken mehr machen müssten?</h4> </div> <div class="mod-interactive-illustration__content" > <meta itemprop="uploadDate" content="2018-01-03T14:15:39+01:00" /> <figure class="mod-interactive-illustration__item-figure"> <img data-src="/-/media/swisslog/images/logistics-warehouse-distribution-automation/customer-service/spare-parts.jpg?rev=3d53f18bc6df4ceda732319e0d38d315&w=767&hash=AB65B9F3D9981E5096A6FEC6DBC04A38" alt="Ersatzteilmanagement für Ihre Intralogistik"> </figure> <div class="p2"><p>Schneller und einfacher Zugang zu über 120.000 Teilen mit verschiedenen Lieferoptionen, um Ihren Bedürfnissen gerecht zu werden.</p></div> <a href="/de-de/kundendienst-und-support/ersatzteile" target="_blank" class="a-btn a-btn--primary a-btn--color-white">Erfahren Sie mehr.</a> </div> </div> <div class="h-styled-scrollbar__track"> <div class="h-styled-scrollbar__thumb"></div> </div> </div> </div> </div> </li> <li class="mod-interactive-illustration__list-item"> <div class="mod-interactive-illustration__item js-item" data-location="56.2:76" data-connector="7" data-title=""> <div class="mod-interactive-illustration__header"> <button type="button" class="js-close icon-close-32"></button> </div> <div class="mod-interactive-illustration__item__scrollContainer"> <div class="js-styled-scrollbar h-styled-scrollbar h-styled-scrollbar--thin"> <div class="mod-interactive-illustration__item__inner"> <div class="inner__headline" itemprop="name"> <h4>System Operations: Optimale Verfügbarkeit des Lagers, ohne dass Sie Ihre eigenen Mitarbeiter dafür einsetzen müssen</h4> </div> <div class="mod-interactive-illustration__content" > <meta itemprop="uploadDate" content="2018-01-03T14:15:39+01:00" /> <figure class="mod-interactive-illustration__item-figure"> <img data-src="/-/media/swisslog/images/logistics-warehouse-distribution-automation/customer-service/system-operations.jpg?rev=ddf0855bb3114d99a45b5adcb4cd5985&w=767&hash=3218C0E246A6CA6540401542F91F42BE" alt="Swisslog System Operations Team"> </figure> <div class="p2"><p>Unsere ortsansässigen Außendiensttechniker tragen dazu bei, die Verfügbarkeit zu gewährleisten, und sorgen als lokaler Mehrwert für eine verlängerte Lebenserwartung der installierten Maschinen.</p></div> <a href="/de-de/kundendienst-und-support/pr%c3%a4ventive-wartung/system-operations" target="_blank" class="a-btn a-btn--primary a-btn--color-white">Erfahren Sie mehr.</a> </div> </div> <div class="h-styled-scrollbar__track"> <div class="h-styled-scrollbar__thumb"></div> </div> </div> </div> </div> </li> <li class="mod-interactive-illustration__list-item"> <div class="mod-interactive-illustration__item js-item" data-location="86.5:45.6" data-connector="8" data-title=""> <div class="mod-interactive-illustration__header"> <button type="button" class="js-close icon-close-32"></button> </div> <div class="mod-interactive-illustration__item__scrollContainer"> <div class="js-styled-scrollbar h-styled-scrollbar h-styled-scrollbar--thin"> <div class="mod-interactive-illustration__item__inner"> <div class="inner__headline" itemprop="name"> <h4>Schulungen: Könnten besser geschulte Mitarbeiter die langfristige Leistung Ihres automatisierten Lagers verbessern?</h4> </div> <div class="mod-interactive-illustration__content" > <meta itemprop="uploadDate" content="2018-01-03T14:15:39+01:00" /> <figure class="mod-interactive-illustration__item-figure"> <img data-src="/-/media/swisslog/images/logistics-warehouse-distribution-automation/customer-service/safety-training.jpg?rev=14544fe3fbd1449e9756be8382a089d5&w=767&hash=CA00E8BEFAE1D104ABAB274F95990FF2" alt="Sicherheitstraining bei AMAG"> </figure> <div class="p2"><p>Swisslog bietet zahlreiche Schulungsansätze, die allen Sicherheitsanforderungen gerecht werden.</p></div> <a href="/de-de/kundendienst-und-support/schulungen" target="_blank" class="a-btn a-btn--primary a-btn--color-white">Erfahren Sie mehr.</a> </div> </div> <div class="h-styled-scrollbar__track"> <div class="h-styled-scrollbar__thumb"></div> </div> </div> </div> </div> </li> </ul> <script type="text/template" id="pulser-tpl"> <div class="tooltip pulser__round mod-interactive-illustration__pulse" data-connector="[[= connector]]" style="left: [[= left ]]%; bottom: [[= bottom ]]%;"[[ if(title) { ]] title="[[= title ]]"[[ } ]]> <div class="pulser__round-inner"> <div class="state-hidden js-pulser__round-connector pulser__round-connector" data-content="connector"></div> </div> </div> </script> </div> <article class="mod mod-downloadteaser-- mod-downloadteaser"> <span class="js-anchorlink" id="Broschüreherunterladen" data-anchor-title="Broschüre herunterladen"></span> <div class="mod-downloadteaser__box"> <div class="row"> <div class="col-md-7"> <div class="mod-downloadteaser__box__image"> <img src="/api/pdfthumbnail/getimage?mediaId={20C60AB6-5CE7-47FA-9D94-C7CAF322C35A}&page=1&islandscape=False&rev=34065048-b3d7-4d04-84e9-70cbd7688529" alt="Preview 1" loading=lazy class="js-multiImg image__multi" /> <img src="/api/pdfthumbnail/getimage?mediaId={20C60AB6-5CE7-47FA-9D94-C7CAF322C35A}&page=2&islandscape=False&rev=34065048-b3d7-4d04-84e9-70cbd7688529" alt="Preview 2" loading=lazy class="js-multiImg image__multi" /> <img src="/api/pdfthumbnail/getimage?mediaId={20C60AB6-5CE7-47FA-9D94-C7CAF322C35A}&page=3&islandscape=False&rev=34065048-b3d7-4d04-84e9-70cbd7688529" alt="Preview 3" loading=lazy class="js-multiImg image__multi" /> </div> </div> <div class="col-md-5"> <div class="mod-downloadteaser__box__side"> <h4 class="side__headline">Unser komplettes Customer-Service-Portfolio (nur in Englisch verfügbar)</h4> <a data-href="/de-de/kontakt/downloads?mediaItem=20C60AB65CE747FA9D94C7CAF322C35A" class="js-masked-link a-btn a-btn--primary a-btn--color-cta">Broschüre herunterladen (PDF)</a> </div> </div> </div> </div> </article> <article class="mod mod-teaser--three mod-teaser--grid mod-teaser"> <div class="row"> <div class="col-sm-6 col-md-4"> <a href="/de-de/kundendienst-und-support/service-contacts-redirect-all-locations" class="mod-teaser__box"> <figure class="mod-teaser__box__figure"> <picture class="h-ratio h-ratio16-9"> <img alt="Globale Standorte Swisslog Logistics Automation" src="/-/media/swisslog/images/logistics-warehouse-distribution-automation/locations/contact-us-map-logistics.svg?rev=83fd96a3d8c54734b3115503483e7039&w=1400&hash=A882C0D280725B2047A2CC999ABF84AF" loading=lazy srcset="/-/media/swisslog/images/logistics-warehouse-distribution-automation/locations/contact-us-map-logistics.svg?rev=83fd96a3d8c54734b3115503483e7039&w=767&hash=97B44DAA1B8DD1D623E04DEE61B4FE93 767w, /-/media/swisslog/images/logistics-warehouse-distribution-automation/locations/contact-us-map-logistics.svg?rev=83fd96a3d8c54734b3115503483e7039&w=1400&hash=A882C0D280725B2047A2CC999ABF84AF 1400w" sizes="(min-width: 1px) 93.75vw" /> </picture> </figure> <div class="mod-teaser__box__content"> <div class="a-teaser-headline"> <h4 class="content__headline">Lokale Customer Service Kontakte</h4> </div> <div class="p2 content__text">Sie brauchen sofort Hilfe? Hier finden Sie die lokalen Helplines für Ihren Standort.</div> </div> </a> </div> <div class="col-sm-6 col-md-4"> <a href="/de-de/kundendienst-und-support/technischer-support" class="mod-teaser__box"> <figure class="mod-teaser__box__figure"> <picture class="h-ratio h-ratio16-9"> <img alt="Technischer Support und Global Helpdesk von Swisslog" src="/-/media/swisslog/images/logistics-warehouse-distribution-automation/customer-service/support-hotline.jpg?rev=15a50504482a44eaa424796a28339469&w=1400&hash=76A6C5D5E57AD469E98C045103C70440" loading=lazy srcset="/-/media/swisslog/images/logistics-warehouse-distribution-automation/customer-service/support-hotline.jpg?rev=15a50504482a44eaa424796a28339469&w=767&hash=4C9C5A4F05680E1C08B2BB25AD6E0987 767w, /-/media/swisslog/images/logistics-warehouse-distribution-automation/customer-service/support-hotline.jpg?rev=15a50504482a44eaa424796a28339469&w=1400&hash=76A6C5D5E57AD469E98C045103C70440 1400w" sizes="(min-width: 1px) 93.75vw" /> </picture> </figure> <div class="mod-teaser__box__content"> <div class="a-teaser-headline"> <h4 class="content__headline">Technischer Support</h4> </div> <div class="p2 content__text">Mit Hilfe eines globalen Helpdesks und einer durchschnittlichen Antwortzeit unserer Service-Mitarbeiter von nur 17 Sekunden garantieren wir Ihnen einen 24/7-Support.</div> </div> </a> </div> <div class="col-sm-6 col-md-4"> <a href="/de-de/kundendienst-und-support/pr%c3%a4ventive-wartung" class="mod-teaser__box"> <figure class="mod-teaser__box__figure"> <picture class="h-ratio h-ratio16-9"> <img alt="Präventive Wartung" src="/-/media/swisslog/images/logistics-warehouse-distribution-automation/customer-service/preventative-maintenance.jpg?rev=d6ae1a810141439ea0aa50170b87e64a&w=1400&hash=1A44193BEF34F962E24AFE9A78CC3D5C" loading=lazy srcset="/-/media/swisslog/images/logistics-warehouse-distribution-automation/customer-service/preventative-maintenance.jpg?rev=d6ae1a810141439ea0aa50170b87e64a&w=767&hash=B3E5D204635FFBE7E53AFFCE278AB694 767w, /-/media/swisslog/images/logistics-warehouse-distribution-automation/customer-service/preventative-maintenance.jpg?rev=d6ae1a810141439ea0aa50170b87e64a&w=1400&hash=1A44193BEF34F962E24AFE9A78CC3D5C 1400w" sizes="(min-width: 1px) 93.75vw" /> </picture> </figure> <div class="mod-teaser__box__content"> <div class="a-teaser-headline"> <h4 class="content__headline">Vorausschauende Wartung</h4> </div> <div class="p2 content__text">Vertrauen Sie auf unsere umfassende Beratungskompetenz und unsere vorausschauende Wartung und Instandhaltung Ihres Lagers.</div> </div> </a> </div> <div class="col-sm-6 col-md-4"> <a href="/de-de/kundendienst-und-support/systemoptimierung" class="mod-teaser__box"> <figure class="mod-teaser__box__figure"> <picture class="h-ratio h-ratio16-9"> <img alt="Systemoptimierung, damit Sie das Beste aus Ihrem Lager herausholen können" src="/-/media/swisslog/images/logistics-warehouse-distribution-automation/customer-service/support-and-optimization.jpg?rev=cd7373a40fd4419e89fe109b869f3f88&w=1400&hash=5B73B972CDD01F323CBA611CDEC366F6" loading=lazy srcset="/-/media/swisslog/images/logistics-warehouse-distribution-automation/customer-service/support-and-optimization.jpg?rev=cd7373a40fd4419e89fe109b869f3f88&w=767&hash=709FF6BE09CAD216113779168F254F6E 767w, /-/media/swisslog/images/logistics-warehouse-distribution-automation/customer-service/support-and-optimization.jpg?rev=cd7373a40fd4419e89fe109b869f3f88&w=1400&hash=5B73B972CDD01F323CBA611CDEC366F6 1400w" sizes="(min-width: 1px) 93.75vw" /> </picture> </figure> <div class="mod-teaser__box__content"> <div class="a-teaser-headline"> <h4 class="content__headline">Systemoptimierung</h4> </div> <div class="p2 content__text">Wir sind dazu da, das Beste aus Ihrer Intralogistik herauszuholen. Dazu optimieren wir Ihre Prozesse und helfen Ihnen zugleich, Kosten zu senken.</div> </div> </a> </div> <div class="col-sm-6 col-md-4"> <a href="/de-de/kundendienst-und-support/ersatzteile" class="mod-teaser__box"> <figure class="mod-teaser__box__figure"> <picture class="h-ratio h-ratio16-9"> <img alt="Ersatzteilmanagement für Ihre Intralogistik" src="/-/media/swisslog/images/logistics-warehouse-distribution-automation/customer-service/spare-parts.jpg?rev=3d53f18bc6df4ceda732319e0d38d315&w=1400&hash=D890C887936C6CD4E3B4202492D709F5" loading=lazy srcset="/-/media/swisslog/images/logistics-warehouse-distribution-automation/customer-service/spare-parts.jpg?rev=3d53f18bc6df4ceda732319e0d38d315&w=767&hash=AB65B9F3D9981E5096A6FEC6DBC04A38 767w, /-/media/swisslog/images/logistics-warehouse-distribution-automation/customer-service/spare-parts.jpg?rev=3d53f18bc6df4ceda732319e0d38d315&w=1400&hash=D890C887936C6CD4E3B4202492D709F5 1400w" sizes="(min-width: 1px) 93.75vw" /> </picture> </figure> <div class="mod-teaser__box__content"> <div class="a-teaser-headline"> <h4 class="content__headline">Ersatzteilmanagement</h4> </div> <div class="p2 content__text">Mit mehr als 120.000 Ersatzteilen verfügen wir über ein Inventar auf Spitzenniveau. Konzentrieren Sie sich auf Ihr Kerngeschäft, Swisslog kümmert sich um den Rest.</div> </div> </a> </div> <div class="col-sm-6 col-md-4"> <a href="/de-de/kundendienst-und-support/it-managed-services" class="mod-teaser__box"> <figure class="mod-teaser__box__figure"> <picture class="h-ratio h-ratio16-9"> <img alt="Swisslog IT Managed Services Spezialisten betreiben Ihre Logistiksysteme." src="/-/media/swisslog/images/logistics-warehouse-distribution-automation/customer-service/it-managed-services-1.jpg?rev=01a744a977da4b0cbe21439e1afe0683&w=1400&hash=4248D0E690687C85BB5CD2883E16CC25" loading=lazy srcset="/-/media/swisslog/images/logistics-warehouse-distribution-automation/customer-service/it-managed-services-1.jpg?rev=01a744a977da4b0cbe21439e1afe0683&w=767&hash=BE5C74856C3F808A8FE2E75EE0384044 767w, /-/media/swisslog/images/logistics-warehouse-distribution-automation/customer-service/it-managed-services-1.jpg?rev=01a744a977da4b0cbe21439e1afe0683&w=1400&hash=4248D0E690687C85BB5CD2883E16CC25 1400w" sizes="(min-width: 1px) 93.75vw" /> </picture> </figure> <div class="mod-teaser__box__content"> <div class="a-teaser-headline"> <h4 class="content__headline">IT Managed Services</h4> </div> <div class="p2 content__text">Entlasten Sie interne Ressourcen und vertrauen Sie auf den Swisslog IT Managed Services für stets optimierte Software und Systeme. Ihr Bedürfnisse entscheiden über Support-Level.</div> </div> </a> </div> <div class="col-sm-6 col-md-4"> <a href="/de-de/kundendienst-und-support/erweiterung-und-modernisierung" class="mod-teaser__box"> <figure class="mod-teaser__box__figure"> <picture class="h-ratio h-ratio16-9"> <img alt="Erweiterung und Modernisierung Ihres Lagers zusammen mit Swisslog" src="/-/media/swisslog/images/logistics-warehouse-distribution-automation/customer-service/3d-warehouse.png?rev=7c66b849bc284c01a878fc1197ee44df&w=1400&hash=5BB59756A9A71684410BE3EC6357DEF5" loading=lazy srcset="/-/media/swisslog/images/logistics-warehouse-distribution-automation/customer-service/3d-warehouse.png?rev=7c66b849bc284c01a878fc1197ee44df&w=767&hash=494B5E1619B372E547B6BF4D5D901B22 767w, /-/media/swisslog/images/logistics-warehouse-distribution-automation/customer-service/3d-warehouse.png?rev=7c66b849bc284c01a878fc1197ee44df&w=1400&hash=5BB59756A9A71684410BE3EC6357DEF5 1400w" sizes="(min-width: 1px) 93.75vw" /> </picture> </figure> <div class="mod-teaser__box__content"> <div class="a-teaser-headline"> <h4 class="content__headline">Erweiterung & Modernisierung</h4> </div> <div class="p2 content__text">Ihr Unternehmen wächst und damit Ihre Intralogistik: Mit unseren flexiblen und jederzeit erweiterbaren Lösungen hat Swisslog Ihre Zukunft stets im Blick.</div> </div> </a> </div> <div class="col-sm-6 col-md-4"> <a href="/de-de/kundendienst-und-support/schulungen" class="mod-teaser__box"> <figure class="mod-teaser__box__figure"> <picture class="h-ratio h-ratio16-9"> <img alt="Sicherheitstraining bei AMAG" src="/-/media/swisslog/images/logistics-warehouse-distribution-automation/customer-service/safety-training.jpg?rev=14544fe3fbd1449e9756be8382a089d5&w=1400&hash=3909DC2E2E92A8DCA0AE4E7A5975F48A" loading=lazy srcset="/-/media/swisslog/images/logistics-warehouse-distribution-automation/customer-service/safety-training.jpg?rev=14544fe3fbd1449e9756be8382a089d5&w=767&hash=CA00E8BEFAE1D104ABAB274F95990FF2 767w, /-/media/swisslog/images/logistics-warehouse-distribution-automation/customer-service/safety-training.jpg?rev=14544fe3fbd1449e9756be8382a089d5&w=1400&hash=3909DC2E2E92A8DCA0AE4E7A5975F48A 1400w" sizes="(min-width: 1px) 93.75vw" /> </picture> </figure> <div class="mod-teaser__box__content"> <div class="a-teaser-headline"> <h4 class="content__headline">Schulungen</h4> </div> <div class="p2 content__text">Wir bieten Ihnen Anwenderschulungen und Sicherheitstrainings, damit Sie Ihre Lagerautomatisierung stets effektiv und ungefährdet nutzen können.</div> </div> </a> </div> </div> </article> </div> </div> </main> <div class="l-footer "> <div id="contact" class="mod mod-contact" data-ignore="true" > <div class="container"> <div class="row"> <div class="col-md-5 col-lg-4"> <figure class="mod-contact__image"> <picture class="h-ratio h-ratio1-1"> <img 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