Schedule a Redelivery

<!doctype html> <html lang="en"> <head> <meta charset="utf-8"> <meta name="viewport" content="width=device-width, initial-scale=1 user-scalable=no"> <meta name="description" content="If you missed a package delivery or a mailpiece needing your signature, learn how to schedule redelivery online."> <title>Schedule a Redelivery | USPS</title> <link rel="stylesheet" href="/resources/styles/bootstrap.min.css"> <link rel="stylesheet" href="/resources/styles/jquery-ui.min.css"> <link rel="stylesheet" href="/resources/styles/default-styles.css"> <link rel="stylesheet" href="/resources/styles/schedule-redelivery.css"> <link rel="stylesheet" href="/resources/styles/calendar.css"> <link rel="stylesheet" href="https://js.arcgis.com/4.24/esri/themes/light/main.css"> </head> <body> <style> #utility-bar, .util, #headWrap, #ghs { display: none; } .footer { width: auto !important; } .global--navigation .global-header--search span.input--wrap { height: 42px; } .global--navigation 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"REDELIVERY";</script> <link href="/global-elements/header/css/megamenu-v4.css" type="text/css" rel="stylesheet"> <div class="nav-utility" id="nav-utility"> <div class="utility-links" id="utility-header"> <a tabindex="-1" href="https://www.usps.com/globals/site-index.htm" class="hidden-skip">Go to USPS.com Site Index.</a> <a tabindex="0" id="skiptomain" href="#endnav" class="hidden-skip keyboard">Skip to Main Content</a> <a tabindex="-1" name="skiputil" id="skiputil" href="#skipallnav" class="hidden-skip">Skip All Utility Navigation</a> <div class="lang-select"> <a id="link-lang" href="#"> <span class="visuallyhidden">Current language:</span> English </a> <ul class="lang-list"> <li class="lang-option"> <a class="multi-lang-link" tabindex="-1" href="javascript:OneLink('en');">English</a> </li> <li class="lang-option"> <a class="multi-lang-link" tabindex="-1" href="javascript:OneLink('es');">Español</a> </li> <li class="lang-option last"> <a class="multi-lang-link" tabindex="-1" 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class="mobile-header"> <a class="mobile-hamburger" href="#"><img src="https://www.usps.com/assets/images/home/hamburger.svg" alt="hamburger menu Icon"></a> <a class="mobile-logo" href="https://www.usps.com/"><img src="https://www.usps.com/assets/images/home/logo_mobile.svg" alt="USPS mobile logo"></a> <a class="mobile-search" href="#"><img src="https://www.usps.com/assets/images/home/search.svg" alt="Search Icon"></a> </div> <nav> <div class="mobile-log-state"> <div id="msign" class="mobile-utility"> <div class="mobile-sign"> <a href="https://reg.usps.com/entreg/LoginAction_input?app=Phoenix&appURL=">Sign In</a> </div> </div> </div> <ul class='nav-list' role="menubar"> <li class="qt-nav menuheader"> <a tabindex="-1" name="navquicktools" id="navquicktools" href="#navmailship" class="hidden-skip">Skip Quick Tools Links</a> <a aria-expanded="false" role="menuitem" tabindex="0" aria-haspopup="true" class="nav-first-element menuitem" href="#">Quick Tools</a> <div class=""> <ul role="menu" aria-hidden="true"> <li> <a role="menuitem" tabindex="-1" href="https://tools.usps.com/go/TrackConfirmAction_input"> <img src="https://www.usps.com/assets/images/home/tracking.svg" alt="Tracking Icon"> <p>Track a Package</p> </a> </li> <li> <a role="menuitem" tabindex="-1" href="https://informeddelivery.usps.com/"> <img src="https://www.usps.com/global-elements/header/images/utility-header/mailman.svg" alt="Informed Delivery Icon"> <p>Informed Delivery</p> </a> </li> <li> <a role="menuitem" tabindex="-1" href="https://tools.usps.com/locations/"> <img src="https://www.usps.com/assets/images/home/location.svg" alt="Post Office Locator Icon"> <p>Find USPS Locations</p> </a> </li> <li> <a role="menuitem" tabindex="-1" href="https://store.usps.com/store/stamps"> <img src="https://www.usps.com/assets/images/home/stamps.svg" alt="Stamps Icon"> <p>Buy Stamps</p> </a> </li> <li> <a role="menuitem" tabindex="-1" href="https://tools.usps.com/schedule-pickup-steps.htm"> <img src="https://www.usps.com/assets/images/home/schedule_pickup.svg" alt="Schedule a Pickup Icon"> <p>Schedule a Pickup</p> </a> </li> <li> <a role="menuitem" tabindex="-1" href="https://postcalc.usps.com/"> <img src="https://www.usps.com/assets/images/home/calculate_price.svg" alt="Calculate a Price Icon"> <p>Calculate a Price</p> </a> </li> <li> <a role="menuitem" tabindex="-1" href="https://tools.usps.com/zip-code-lookup.htm"> <img src="https://www.usps.com/assets/images/home/find_zip.svg" alt="Zip Code™ Lookup Icon"> <p>Look Up a <br>ZIP Code<sup>™</sup></p> </a> </li> <li> <a role="menuitem" tabindex="-1" href="https://holdmail.usps.com/holdmail/"> <img src="https://www.usps.com/assets/images/home/holdmail.svg" alt="Holdmail Icon"> <p>Hold Mail</p> </a> </li> <li> <a role="menuitem" tabindex="-1" href="https://moversguide.usps.com/?referral=MG82"> <img src="https://www.usps.com/assets/images/home/change_address.svg" alt="Change of Address Icon"> <p>Change My Address</p> </a> </li> <li> <a role="menuitem" tabindex="-1" href="https://www.usps.com/manage/po-boxes.htm"> <img src="https://www.usps.com/assets/images/home/po_box.svg" alt="Post Office Boxes Icon"> <p>Rent/Renew a <br>PO Box</p> </a> </li> <li> <a role="menuitem" tabindex="-1" href="https://store.usps.com/store/results/free-shipping-supplies/shipping-supplies/_/N-alnx4jZ7d0v8v"> <img src="https://www.usps.com/assets/images/home/free_boxes.svg" alt="Shipping Supplies Icon"> <p>Free Boxes</p> </a> </li> <li> <a role="menuitem" tabindex="-1" href="https://cnsb.usps.com/"> <img src="https://www.usps.com/assets/images/home/featured_clicknship.svg" alt="Click-N-Ship Icon"> <p>Click-N-Ship</p> </a> </li> </ul> </div> </li> <li class="menuheader" > <a tabindex="-1" name="navmailship" id="navmailship" href="#navtrackmanage" class="hidden-skip">Skip Send Links</a> <a id="mail-ship-width" aria-expanded="false" class="menuitem" role="menuitem" tabindex="0" aria-haspopup="true" href="https://www.usps.com/ship/">Send</a> <div class="repos"> <ul role="menu" aria-hidden="true" class="tools"> <h3>Tools</h3> <li class="tool-cns"><a role="menuitem" tabindex="-1" href="https://cnsb.usps.com/">Click-N-Ship</a></li> <li class="tool-stamps"><a role="menuitem" tabindex="-1" href="https://store.usps.com/store/">Stamps & Supplies</a></li> <li class="tool-zip"><a role="menuitem" tabindex="-1" href="https://tools.usps.com/zip-code-lookup.htm">Look Up a ZIP Code<sup>™</sup></a></li> <li class="tool-calc"><a role="menuitem" tabindex="-1" href="https://postcalc.usps.com/">Calculate a Price</a></li> <li class="tool-pick"><a role="menuitem" tabindex="-1" href="https://tools.usps.com/schedule-pickup-steps.htm">Schedule a Pickup</a></li> <li class="tool-find"><a role="menuitem" tabindex="-1" href="https://tools.usps.com/locations/">Find USPS Locations</a></li> <li class="tool-track"><a role="menuitem" tabindex="-1" href="https://tools.usps.com/go/TrackConfirmAction_input">Tracking</a></li> </ul> <ul role="menu" aria-hidden="true"> <h3>Learn About</h3> <li><a role="menuitem" tabindex="-1" href="https://www.usps.com/ship/">Sending</a></li> <ul> <li><a role="menuitem" tabindex="-1" href="https://www.usps.com/ship/letters.htm">Sending Mail</a></li> <li><a role="menuitem" tabindex="-1" href="https://www.usps.com/ship/packages.htm">Sending Packages</a></li> <li><a role="menuitem" tabindex="-1" href="https://www.usps.com/ship/insurance-extra-services.htm">Insurance & Extra Services</a></li> <li><a role="menuitem" tabindex="-1" href="https://www.usps.com/ship/shipping-restrictions.htm">Shipping Restrictions</a></li> </ul> <li><a role="menuitem" tabindex="-1" href="https://www.usps.com/ship/online-shipping.htm">Online Shipping</a></li> <ul> <li><a role="menuitem" tabindex="-1" href="https://www.uspssmartpackagelockers.com/package-shippers">Ship to USPS Smart Locker</a></li> <li><a role="menuitem" tabindex="-1" href="https://www.usps.com/ship/label-broker.htm">Label Broker</a></li> </ul> <li><a role="menuitem" tabindex="-1" href="https://www.usps.com/ship/custom-mail.htm">Custom Mail, Cards, & Envelopes</a></li> <li><a role="menuitem" tabindex="-1" href="https://www.usps.com/business/prices.htm">Postage Prices</a></li> </ul> <ul role="menu" aria-hidden="true"> <h3 class="desktop-only"> </h3> <li><a role="menuitem" tabindex="-1" href="https://www.usps.com/ship/mail-shipping-services.htm">Mail & Shipping Services</a></li> <ul> <li><a role="menuitem" tabindex="-1" href="https://www.usps.com/ship/priority-mail-express.htm">Priority Mail Express</a></li> <li><a role="menuitem" tabindex="-1" href="https://www.usps.com/ship/priority-mail.htm">Priority Mail</a></li> <li><a role="menuitem" tabindex="-1" href="https://www.usps.com/ship/ground-advantage.htm">USPS Ground Advantage</a></li> <li><a role="menuitem" tabindex="-1" href="https://www.usps.com/ship/first-class-mail.htm">First-Class Mail</a></li> <li><a role="menuitem" tabindex="-1" href="https://www.usps.com/ship/apo-fpo-dpo.htm">Military & Diplomatic Mail</a></li> </ul> <li><a role="menuitem" tabindex="-1" href="https://www.usps.com/manage/package-intercept.htm">Redirecting a Package</a></li> <li><a role="menuitem" tabindex="-1" href="https://www.usps.com/shop/money-orders.htm">Money Orders</a></li> <li><a role="menuitem" tabindex="-1" href="https://www.usps.com/help/claims.htm">Filing a Claim</a></li> <li><a role="menuitem" tabindex="-1" href="https://www.usps.com/help/refunds.htm">Requesting a Refund</a></li> <div class="desktop-only mailship-addition"><a role="menuitem" tabindex="-1" href="https://www.usps.com/ship/go-now.htm"><img src="https://www.usps.com/ship/go-now.png" alt="Mail and Ship image with call to action." /></a></div> </ul> <form method="get" class="search global-header--search" tabindex="-1" action="https://www.usps.com/search"> <span aria-hidden="false" tabindex="-1" class="input--wrap"> <label tabindex="-1" class="visuallyhidden" for="global-header--search-track-mail-ship">Search USPS.com</label> <input tabindex="-1" autocomplete="off" placeholder="Search or Enter a Tracking Number" class="search--track-input input--field q global-header--search-track" id="global-header--search-track-mail-ship" maxlength="256" name="q" type="text"> <div class="autocorrect"><ul></ul></div> <input tabindex="-1" value="Search" class="input--search search--submit" type="submit"> </span> </form> </div> </li> <li class="menuheader" > <a tabindex="-1" name="navtrackmanage" id="navtrackmanage" href="#navpostalstore" class="hidden-skip">Skip Receive Links</a> <a aria-expanded="false" class="menuitem" role="menuitem" tabindex="0" aria-haspopup="true" href="https://www.usps.com/manage/">Receive</a> <div> <ul role="menu" aria-hidden="true" class="tools"> <h3>Tools</h3> <li class="tool-track"><a role="menuitem" tabindex="-1" href="https://tools.usps.com/go/TrackConfirmAction_input">Tracking</a></li> <li class="tool-informed"><a role="menuitem" tabindex="-1" href="https://informeddelivery.usps.com">Informed Delivery</a></li> <li class="tool-intercept"><a role="menuitem" tabindex="-1" href="https://retail-pi.usps.com/retailpi/actions/index.action">Intercept a Package</a></li> <li class="tool-redelivery"><a role="menuitem" tabindex="-1" href="https://tools.usps.com/redelivery.htm">Schedule a Redelivery</a></li> <li class="tool-hold"><a role="menuitem" tabindex="-1" href="https://holdmail.usps.com/holdmail/">Hold Mail</a></li> <li class="tool-change"><a role="menuitem" tabindex="-1" href="https://moversguide.usps.com/?referral=MG80">Change of Address</a></li> <li class="tool-pobol"><a role="menuitem" tabindex="-1" href="https://www.usps.com/manage/po-boxes.htm">Rent or Renew PO Box</a></li> </ul> <ul role="menu" aria-hidden="true"> <h3>Learn About</h3> <li><a role="menuitem" tabindex="-1" href="https://www.usps.com/manage/">Managing Mail</a></li> <li><a role="menuitem" tabindex="-1" href="https://informeddelivery.usps.com/">Informed Delivery</a></li> <li><a role="menuitem" tabindex="-1" href="https://www.usps.com/manage/forward.htm">Forwarding Mail</a></li> <li><a role="menuitem" tabindex="-1" href="https://www.usps.com/manage/package-intercept.htm">Redirecting a Package</a></li> <li><a role="menuitem" tabindex="-1" href="https://www.uspssmartpackagelockers.com/package-recipients">USPS Smart Lockers</a></li> <li><a role="menuitem" tabindex="-1" href="https://www.usps.com/manage/po-boxes.htm">PO Boxes</a></li> <li><a role="menuitem" tabindex="-1" href="https://www.usps.com/manage/mailboxes.htm">Mailbox Guidelines</a></li> <li><a role="menuitem" tabindex="-1" href="https://www.usps.com/manage/mail-for-deceased.htm">Mail for the Deceased</a></li> <div class="desktop-only manage-addition"><a role="menuitem" tabindex="-1" href="https://www.usps.com/manage/go-now.htm"><img src="https://www.usps.com/manage/go-now.png" alt="Manage image with call to action." /></a></div> </ul> <form tabindex="-1" role="search" method="get" class="search global-header--search track-manage" action="https://www.usps.com/search"> <span tabindex="-1" aria-hidden="false" class="input--wrap"> <label tabindex="-1" class="visuallyhidden" for="global-header--search-track-track-manage">Search USPS.com</label> <input tabindex="-1" autocomplete="off" placeholder="Search or Enter a Tracking Number" class="search--track-input input--field q global-header--search-track" id="global-header--search-track-track-manage" maxlength="256" name="q" type="text"> <div class="autocorrect"><ul></ul></div> <input tabindex="-1" value="Search" class="input--search search--submit" type="submit"> </span> </form> </div> </li> <li class="menuheader" > <a tabindex="-1" name="navpostalstore" id="navpostalstore" href="#navbusiness" class="hidden-skip">Skip Shop Links</a> <a aria-expanded="false" class="menuitem" role="menuitem" tabindex="0" aria-haspopup="true" href="https://store.usps.com/store">Shop</a> <div class="repos"> <ul role="menu" aria-hidden="true" class="tools"> <h3>Shop</h3> <li class="tool-stamps"><a role="menuitem" tabindex="-1" href="https://store.usps.com/store/stamps">Stamps</a></li> <li class="tool-supplies"><a role="menuitem" tabindex="-1" href="https://store.usps.com/store/shipping-supplies">Shipping Supplies</a></li> <li class="tool-cards"><a role="menuitem" tabindex="-1" href="https://store.usps.com/store/cards-envelopes">Cards & Envelopes</a></li> <li class="tool-pse"><a role="menuitem" tabindex="-1" href="https://store.usps.com/store/pse/">Personalized Stamped Envelopes</a></li> <li class="tool-coll"><a role="menuitem" tabindex="-1" href="https://store.usps.com/store/collectors">Collectors</a></li> <li class="tool-gifts"><a role="menuitem" tabindex="-1" href="https://store.usps.com/store/gifts">Gifts</a></li> <li class="tool-business"><a role="menuitem" tabindex="-1" href="https://store.usps.com/store/business-supplies">Business Supplies</a></li> </ul> <ul role="menu" aria-hidden="true"> <h3>Learn About</h3> <li><a role="menuitem" tabindex="-1" href="https://www.usps.com/shop/money-orders.htm">Money Orders</a></li> <li><a role="menuitem" tabindex="-1" href="https://www.usps.com/shop/returns-exchanges.htm">Returns & Exchanges</a></li> <div class="desktop-only shop-addition"> <a role="menuitem" tabindex="-1" href="https://www.usps.com/store/go-now.htm"><img src="https://www.usps.com/store/go-now.png" alt="Store image with call to action."/></a> </div> </ul> <form tabindex="-1" role="search" method="get" class="search global-header--search" action="https://www.usps.com/search"> <span tabindex="-1" aria-hidden="false" class="input--wrap"> <label class="visuallyhidden" tabindex="-1" for="global-header--search-track-store">Search the Postal Store: Keyword or SKU</label> <input tabindex="-1" autocomplete="off" placeholder="Search the Postal Store: Keyword or SKU" class="search--track-input input--field q global-header--search-track" id="global-header--search-track-store" maxlength="256" name="q" type="text"> <div class="autocorrect"><ul></ul></div> <input tabindex="-1" value="Search" class="input--search search--submit" type="submit"> </span> </form> </div> </li> <li class="menuheader" > <a tabindex="-1" name="navbusiness" id="navbusiness" href="#navinternational" class="hidden-skip">Skip Business Links</a> <a aria-expanded="false" class="menuitem" tabindex="0" aria-haspopup="true" role="menuitem" href="https://www.usps.com/business/">Business</a> <div class="repos"> <ul role="menu" aria-hidden="true" class="tools"> <h3>Tools</h3> <li class="tool-calc"><a role="menuitem" tabindex="-1" href="https://postcalc.usps.com/business">Calculate a Business Price</a></li> <li class="tool-eddm"><a role="menuitem" tabindex="-1" href="https://eddm.usps.com/eddm/customer/routeSearch.action">Every Door Direct Mail</a></li> <div class="desktop-only business-addition"> <a role="menuitem" tabindex="-1" href="https://www.usps.com/business/go-now.htm"><img src="https://www.usps.com/business/go-now.png" alt="Business image with call to action."/></a> </div> </ul> <ul role="menu" aria-hidden="true"> <h3>Learn About</h3> <li><a role="menuitem" tabindex="-1" href="https://www.usps.com/business/business-shipping.htm">Business Shipping</a></li> <ul> <li><a role="menuitem" tabindex="-1" href="https://www.uspssmartpackagelockers.com/business">Ship to USPS Smart Locker</a></li> </ul> <li><a role="menuitem" tabindex="-1" href="https://www.usps.com/business/advertise-with-mail.htm">Advertising with Mail</a></li> <ul> <li><a role="menuitem" tabindex="-1" href="https://www.usps.com/business/every-door-direct-mail.htm">Using EDDM</a></li> <li><a role="menuitem" tabindex="-1" href="https://www.usps.com/business/vendors.htm">Mailing & Printing Services</a></li> <li><a role="menuitem" tabindex="-1" href="https://www.usps.com/business/customized-direct-mail.htm">Customized Direct Mail</a></li> <li><a role="menuitem" tabindex="-1" href="https://www.usps.com/business/political-mail.htm">Political Mail</a></li> <li><a role="menuitem" tabindex="-1" href="https://www.usps.com/business/promotions-incentives.htm">Promotions & Incentives</a></li> <li><a role="menuitem" tabindex="-1" href="https://www.usps.com/business/informed-delivery.htm">Informed Delivery Marketing</a></li> </ul> </ul> <ul role="menu" aria-hidden="true"> <h3 class="desktop-only"> </h3> <li><a role="menuitem" tabindex="-1" href="https://www.usps.com/business/connect/">USPS Connect</a></li> <ul> <li><a role="menuitem" tabindex="-1" href="https://www.usps.com/business/connect/ecommerce.htm">eCommerce</a></li> <li><a role="menuitem" tabindex="-1" href="https://www.usps.com/business/connect/local.htm">Local</a></li> </ul> <li><a role="menuitem" tabindex="-1" href="https://www.usps.com/business/postage-options.htm">Postage Options</a></li> <ul> <li><a role="menuitem" tabindex="-1" href="https://www.usps.com/business/verify-postage.htm">Verifying Postage</a></li> </ul> <li><a role="menuitem" tabindex="-1" href="https://www.usps.com/business/return-services.htm">Returns Services</a></li> <li><a role="menuitem" tabindex="-1" href="https://www.usps.com/business/label-broker.htm">Label Broker for Business</a></li> <li><a role="menuitem" tabindex="-1" href="https://www.usps.com/business/international-shipping.htm">International Business Shipping</a></li> <li><a role="menuitem" tabindex="-1" href="https://www.usps.com/business/manage-mail.htm">Managing Business Mail</a></li> <li><a role="menuitem" tabindex="-1" href="https://www.usps.com/business/web-tools-apis/">USPS & Web Tools APIs</a></li> <li><a role="menuitem" tabindex="-1" href="https://www.usps.com/business/prices.htm">Prices</a></li> </ul> <form tabindex="-1" role="search" method="get" class="search global-header--search business-bottom" 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href="https://www.usps.com/international/first-class-mail-international.htm">First-Class Mail International</a></li> </ul> <li><a role="menuitem" tabindex="-1" href="https://www.usps.com/help/international-claims.htm">Filing an International Claim</a></li> <li><a role="menuitem" tabindex="-1" href="https://www.usps.com/help/international-refunds.htm">Requesting an International Refund</a></li> </ul> <form tabindex="-1" role="search" method="get" class="search global-header--search" action="https://www.usps.com/search"> <span tabindex="-1" aria-hidden="false" class="input--wrap"> <label tabindex="-1" class="visuallyhidden" for="global-header--search-track-international">Search USPS.com</label> <input tabindex="-1" autocomplete="off" placeholder="Search or Enter a Tracking Number" class="search--track-input input--field q global-header--search-track" id="global-header--search-track-international" maxlength="256" name="q" type="text" /> <div class="autocorrect"><ul></ul></div> <input 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<div class="empty-search"> <p>Top Searches</p> <ul> <li><a role="menuitem" tabindex="-1" href="https://www.usps.com/search/results.htm?PNO=1&keyword=PO%20Boxes">PO BOXES</a></li> <li><a role="menuitem" tabindex="-1" href="https://www.usps.com/search/results.htm?PNO=1&keyword=Passports">PASSPORTS</a></li> <li><a role="menuitem" tabindex="-1" href="https://www.usps.com/search/results.htm?PNO=1&keyword=Free%20Boxes">FREE BOXES</a></li> </ul> </div>  </div> </li> </ul> </nav> <div class="search--wrapper-hidden" id="search--display"> <span aria-hidden="false" class="input--wrap-label"> </span> <form role="search" method="get" class="search global-header--search" action="https://www.usps.com/search/results.htm?PNO=1&keyword="> <span aria-hidden="false" class="input--wrap"> <div class="easy-autocomplete search-box"> <label class="visuallyhidden" for="global-header--search-track-mob-search">Enter Search term for Search USPS.com</label> <input autocomplete="off" placeholder="Search or Enter a 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src="/global-elements/lib/script/modernizr/modernizr.js"></script> <script defer type="text/javascript" src="/global-elements/header/script/megamenu-v3.js"></script> <script defer type="text/javascript" src="https://www.usps.com/ContentTemplates/common/scripts/OneLinkUsps.js"></script> <script defer type="text/javascript" src="/global-elements/header/script/ge-login.js"></script> <script defer src="/global-elements/lib/script/requirejs/require-2.3.6.js"></script> <script defer src="/global-elements/header/script/header-search.js"></script> <script defer src="https://www.usps.com/assets/script/home/megamenu-additions.js"></script> <input type="hidden" id="regUserID" value="" /> <div class="schedule-redelivery-main-header"> <div class="container-fluid"> <div class="row"> <div class="col-md-12 col-sm-12 col-xs-12 main-header"> <ul class="header-tabs hidden-xs"> <li class="tab"> <a href="welcome.htm" class="tab-link active schedule-redelivery-header" aria-label = "Current Page Schedule A Redelivery">Schedule a Redelivery</a> </li> <li class="tab"> <a href="#" class="tab-link modify-redelivery-header" data-toggle="modal" data-target="#modify-redelivery-request-modal" data-backdrop="static" aria-label = "Modify Redelivery Request. Click to open popup window to search for existing redelivery requests.">Modify Redelivery Request</a> </li> <li class="tab last-tab"> <a href="https://www.usps.com/faqs/redelivery-faqs.htm" target="_blank" class="header-faqs" aria-label = "Redelivery FAQs. Select to open FAQs about Redelivery in a new tab.">FAQs<span class="sr-only"> about Schedule a Redelivery</span></a> </li> </ul> <h1>Get the Mail You Missed Redelivered</h1> </div> <div class="hidden-lg hidden-md hidden-sm col-xs-12 dropdown-selection-container"> <div class="dropdown-selection"> <button type="button" class="btn dropdown-toggle dropdown dropdown-items-wrapper form-control" data-toggle="dropdown" aria-haspopup="true" aria-expanded="false" id="" value="">Schedule a Redelivery</button> <ul class="dropdown-menu"> <li><a href="#" class="dropdown-item" data-value="">Schedule a Redelivery</a></li> <li><a href="#" class="dropdown-item" data-toggle="modal" data-target="#modify-redelivery-request-modal" data-backdrop="static" data-value="">Modify Redelivery Request</a></li> <li><a href="https://www.usps.com/faqs/redelivery-faqs.htm" class="dropdown-item" target="_blank" data-value="faqs-url">FAQs<span class="sr-only"> about Schedule a Redelivery</span></a></li> </ul> </div> </div> </div> </div> </div> <div class="Redelivery_Steps_Container"> <div class="container-fluid"> <div class="row"> <div class="col-md-9 col-sm-10 col-xs-12 redelivery-intro"> <p>If we missed you when we tried to deliver your mail, you can schedule a Redelivery online using a tracking number or the barcode number shown on the back of your PS Form 3849, We ReDeliver for You!</p> <p>Redeliveries can be scheduled online 24 hours a day, 7 days a week. For same-day Redelivery, make sure your request is submitted by 2 AM CST Monday-Saturday or your Redelivery will be scheduled for the next day. Check to determine if Redelivery is available for your address. </div> </div> <div class="row"> <div class="col-md-12 col-sm-12 col-xs-12 horizontal-line-container"> <hr class="horizontal-line"> </div> </div>  <div class="row"> <div class="col-md-12 col-sm-12 col-xs-12 step-wrapper step-one-drawer active current-step"> <div class="step-header"> <h2 class="normal"><a href="#" aria-label="Step 1 drawer: Click to enter information to Check if Redelivery is available for your address.">Step 1: <strong>Check if Redelivery is available for your address.</strong></a></h2> <div class="address-redelivery-confirmed"> <p class="available-header">Available</p> </div> </div>  <div class="step-drawer"> <p>Please provide your contact information below. The address must match the original delivery address.</p> <div class="step-one-form"> <div class="row"> <div class="col-md-12 col-sm-12 col-xs-12 form-group"> <p class="required-field-instructions">*indicates a required field</p> </div> </div> <div class="row"> <div class="col-md-5 col-sm-4 col-xs-9 form-group required-field"> <label for="firstName" class="">*First Name</label> <input maxlength="50" tabindex="0" type="text" id="firstName" class="form-control"> <span id="firstNameErrorMessage" class="error-message">Please enter your first name</span> </div> <div class="col-md-1 col-sm-2 col-xs-3 form-group"> <label for="middleInitial" class="">M.I.</label> <input tabindex="0" type="text" class="form-control" id="middleInitial" maxlength="1"> </div> <div class="col-md-6 col-sm-6 col-xs-12 form-group required-field"> <label for="lastName" class="">*Last Name</label> <input maxlength="50" tabindex="0" type="text" id="lastName" class="form-control"> <span id="lastNameErrorMessage" class="error-message">Please enter your last name</span> </div> </div> <div class="row"> <div class="col-md-12 col-sm-12 col-xs-12 form-group"> <label maxlength="50" for="companyname" class="">Company Name</label> <input tabindex="0" type="text" id="companyName" class="form-control"> </div> </div> <div class="row"> <div class="col-md-10 col-sm-9 col-xs-12 form-group required-field"> <label for="addressLineOne" class="">*Street Address</label> <input tabindex="0" type="text" id="addressLineOne" class="form-control"> <span id="addressLineOneErrorMessage" class="error-message">Please enter a valid address</span> </div> <div class="col-md-2 col-sm-3 col-xs-12 form-group"> <label for="addressLineTwo" class="">Apt/Suite/Other</label> <input tabindex="0" type="text" id="addressLineTwo" class="form-control"> </div> </div> <div class="row"> <div class="col-md-6 col-sm-6 col-xs-12 form-group required-field"> <label for="city" class="">*City</label> <input tabindex="0" type="text" id="city" class="form-control"> <span id="cityErrorMessage" class="error-message">Please enter a valid city</span> </div> <div class="col-md-4 col-sm-4 col-xs-7 form-group required-field"> <label for="state" class="">*State</label> <select id="state" class="form-control form-state-dropdown dropdown"> <option value="">Select State</option> <option value="AL">AL - Alabama</option> <option value="AK">AK - Alaska</option> <option value="AS">AS - American Samoa</option> <option value="AZ">AZ - Arizona</option> <option value="AR">AR - Arkansas</option> <option value="CA">CA - California</option> <option value="CO">CO - Colorado</option> <option value="CT">CT - Connecticut</option> <option value="DE">DE - Delaware</option> <option value="DC">DC - District of Columbia</option> <option value="FM">FM - Federated Stated of Micronesia</option> <option value="FL">FL - Florida</option> <option value="GA">GA - Georgia</option> <option value="GU">GU - Guam</option> <option value="HI">HI - Hawaii</option> <option value="ID">ID - Idaho</option> <option value="IL">IL - Illinois</option> <option value="IN">IN - Indiana</option> <option value="IA">IA - Iowa</option> <option value="KS">KS - Kansas</option> <option value="KY">KY - Kentucky</option> <option value="LA">LA - Louisiana</option> <option value="ME">ME - Maine</option> <option value="MH">MH - Marshall Islands</option> <option value="MD">MD - Maryland</option> <option value="MA">MA - Massachusetts</option> <option value="MI">MI - Michigan</option> <option value="MN">MN - Minnesota</option> <option value="MS">MS - Mississippi</option> <option value="MO">MO - Missouri</option> <option value="MT">MT - Montana</option> <option value="NE">NE - Nebraska</option> <option value="NV">NV - Nevada</option> <option value="NH">NH - New Hampshire</option> <option value="NJ">NJ - New Jersey</option> <option value="NM">NM - New Mexico</option> <option value="NY">NY - New York</option> <option value="NC">NC - North Carolina</option> <option value="ND">ND - North Dakota</option> <option value="MP">MP - Northern Mariana Islands</option> <option value="OH">OH - Ohio</option> <option value="OK">OK - Oklahoma</option> <option value="OR">OR - Oregon</option> <option value="PW">PW - Palau</option> <option value="PA">PA - Pennsylvania</option> <option value="PR">PR - Puerto Rico</option> <option value="RI">RI - Rhode Island</option> <option value="SC">SC - South Carolina</option> <option value="SD">SD - South Dakota</option> <option value="TN">TN - Tennessee</option> <option value="TX">TX - Texas</option> <option value="UT">UT - Utah</option> <option value="VT">VT - Vermont</option> <option value="VI">VI - Virgin Islands</option> <option value="VA">VA - Virginia</option> <option value="WA">WA - Washington</option> <option value="WV">WV - West Virginia</option> <option value="WI">WI - Wisconsin</option> <option value="WY">WY - Wyoming</option> <option value="AA">AA - Armed Forces Americas</option> <option value="AE">AE - Armed Forces Africa</option> <option value="AE">AE - Armed Forces Canada</option> <option value="AE">AE - Armed Forces Europe</option> <option value="AE">AE - Armed Forces Middle East</option> <option value="AP">AP - Armed Forces Pacific</option> </select> <span id="stateErrorMessage" class="error-message">Please select a state</span> </div> <div class="col-md-2 col-sm-2 col-xs-5 form-group required-field"> <label for="zipCode" class="">*ZIP Code<sup>™</sup></label> <input tabindex="0" type="text" maxlength="9" id="zipCode" class="form-control" onkeypress="return /\d/.test(String.fromCharCode(((event||window.event).which||(event||window.event).which)));"> <span id="zipCodeErrorMessage" class="error-message">Please enter a valid ZIP Code<sup>™</sup></span> </div> </div> <div class="row"> <div class="col-md-12 col-sm-12 col-xs-12 form-group urbanization-code-input"> <label for="urbanizationCode">Urbanization Code</label> <input tabindex="0" type="text" id="urbanizationCode" class="form-control"> </div> </div> <div class="row"> <div class="col-md-6 col-sm-6 col-xs-12 form-group required-field"> <label for="phone" class="">*Phone</label> <input tabindex="0" id="phone" type="text" class="form-control"> <span id="phoneErrorMessage" class="error-message">Please enter a valid phone number</span> </div> <div class="col-md-6 col-sm-6 col-xs-12 form-group required-field"> <label for="emailAddress" class="">*Email</label> <input tabindex="0" id="emailAddress" type="text" class="form-control"> <span id="emailAddressErrorMessage" class="error-message">Please enter a valid email</span> </div> </div> <div class="row"> <div class="col-md-12 col-sm-12 col-xs-12 button-wrapper"> <div class="button-container"> <a href="#" role="button" class="btn-primary check-availability" tabindex="0">Check Availability</a> </div> <div class="review-error-wrapper required-field"> <span class="error-message chckAvailError">Please select Check Availability to see if Redelivery is available for your address.</span> </div> </div> </div> <div class="row"> <div class="col-md-10 col-sm-10 col-xs-12 privacy-act-statement-wrapper"> <p class="privacy-act-statement-header">Privacy Act Statement</p> <p>Your information will be used to provide you requested products, services, or information. Collection is authorized by 39 USC 401, 403, & 404. Supplying your information is voluntary, but if not provided, we may not be able to process your request. We do not disclose your information to third parties without your consent, except to act on your behalf or request, or as legally required. This includes the following limited circumstances: to a congressional office on your behalf; to agencies and entities to facilitate or resolve financial transactions; to a U.S. Postal Service auditor; for law enforcement purposes, to labor organizations as required by applicable law; incident to legal proceedings involving the Postal Service; to government agencies in connection with decisions as necessary; to agents or contractors when necessary to fulfill a business function or provide products and services to customers; and for customer service purposes. For more information regarding our privacy policies visit <a href="https://www.usps.com/privacypolicy" target="_blank" class="textUrl">www.usps.com/privacypolicy.</a></p> </div> </div> </div> <div class="step-one-validation"> <div class="row"> <div class="col-md-4 col-sm-4 col-xs-12 name-primary-address-wrapper"> <p class="name-address-header">Name and Primary Address:</p> <p><span id="verifiedAFirstName"></span> <span id="verifiedAMiddleName"></span> <span id="verifiedALastName"></span></p> <p class="hidden" id="verifiedCompanyLine"><span id="verifiedACompanyName"></span></p> <p id="verifiedUrb"><span id="verifiedUrbCode"></span></p> <p id="verifiedUrbCodeLine" class="hidden"><span id="verifiedAUrbCode"></span></p> <p><span id="verifiedAAddressLineOne"></span></p> <p class="hidden" id="verifiedAddLTwoLine"><span id="verifiedAAddressLineTwo"></span></p> <p><span id="verifiedACityStateZip"></span></p> </div> <div class="col-md-4 col-sm-4 col-xs-12"> <div class="phone-wrapper"> <p class="phone-header">Phone:</p> <p><span id="verifiedAPhone"></span></p> </div> <div class="email-wrapper"> <p class="email-header">Email:</p> <p><span id="verifiedAEmailAddress"></span></p> </div> </div> <div class="col-md-12 col-sm-12 col-xs-12 edit-address-wrapper"> <a href="#" class="inline-link secondary edit-redelivery-address" aria-label="Edit Address">Edit</a> </div> </div> <div class="row"> <div class="col-md-9 col-sm-10 col-xs-12 redelivery-unavailable-wrapper"> <p class="unavailable-header">Unavailable</p> <p class="unavailable-content">Sorry, online Redelivery requests are not available for this address. You will need to pick up your mail or package. To find your <p class ="hidden">local</p>Post Office<sup>®</sup> facility and pickup hours, go to <a href="/find-location.htm" target="_blank" class="inline-link secondary track-package"><strong>Find USPS Locations.</strong></a> If the address above is not the correct address, please select Edit and enter the correct address.</p>  </div> <div class="col-md-12 col-sm-12 col-xs-12 redelivery-available-wrapper"> <p class="available-header"> <img class="availableIcon" src="/resources/images/available-icon.png" role="alert" aria-label="Address Available" aria-live="rude" aria-atomic="true" /> Available</p> </div> </div> </div> </div> <div class="row"> <div class="col-md-12 col-sm-12 col-xs-12 horizontal-line-container"> <hr class="step horizontal-line"> </div> </div> </div> </div>  <div class="row"> <div class="col-md-12 col-sm-12 col-xs-12 step-wrapper step-two-drawer disabled"> <div class="step-header"> <h2 class="normal"><a href="#" aria-label="Step 2 drawer: Click to search for and select packages for redelivery.">Step 2: <strong>Select packages for Redelivery.</strong></a></h2> <div class="selected-package-amount-wrapper"> <p>Selected <span id="total-packages-selected">0</span> of <span id="total-packages-overall">0</span></p> </div> </div> <div class="step-drawer tracking-number-search-wrapper"> <div class="row"> <div class="col-md-11 col-sm-11 col-xs-11 step-subheader"> <p>Enter a tracking or barcode number shown on the back of your PS Form 3849, We ReDeliver for You! All packages in a single Redelivery request must be associated to the same PS Form 3849.</p> </div> <div class="col-md-6 col-sm-6 col-xs-12 form-group required-field"> <div class="input-group"> <label class="inputLabel" for="tracking or barcode number">*Tracking or Barcode Number <a href="#" role="button" aria-label="additional information on tracking or barcode number" class="info-icon tracking-barcode-popover-icon" data-trigger="focus" data-backdrop="static" tabindex="0" data-original-title="" title=""></a></label> <div class="modal fade in tooltip-modal-container" id="redeliveryToolTipModal" data-backdrop="static" data-keyboard="false" role="dialog" tabindex="-1" style="display: none; padding-right: 17px;"> <div class="modal-dialog medium" style="width: 390px !important;"> <div class="modal-content modal-container tooltip-modal"> <div class="modal-header"> <a id="zip-close" href role ="button" class="close zip-tip-close" style="margin-top: 0px; margin-right: 0px;" data-dismiss="modal" tabindex="0"><span class="visuallyhidden">Close Modal</span><i class="icon-cancel close-alert"></i></a> </div> <div class="modal-body tooltip-modal-body"> <div class="body-content"> <div> <span class="text-info"><h3 class="redelivery-tooltip-title">Tracking or Barcode Number</h3></span> </div> <div class="tooltip-modal-content"> <ul class="tooltip-modal-text"> <li class="trackingPopover">Tracking numbers are for an individual package.</li> <li class="trackingPopover">Barcode numbers can have multiple tracking numbers associated with it.</li> <li class="trackingPopover">Both tracking and barcode numbers are between 13 and 34 characters.</li> </ul> </div> </div> </div> </div> </div> </div> <div class="modal fade in" role="dialog" tabindex="-1" data-backdrop="static" data-keyboard="true" style="display: none;" id="redelivery-type-modal"> <div class="modal-dialog"> <div class="modal-content modal-container"> <div class="modal-header"> <a href="#" type="button" class="close" data-dismiss="modal" tabindex="0"><span class="visuallyhidden">Close Modal</span></a> <h1 class="modal-title">Redelivery Types</h1> </div> <div class="modal-body"> <div class="body-content"> <div class="row"> <div class="col-md-12 col-sm-12 col-xs-12 redelivery-types-container"> <h3 class="rt-sub-header">USPS Smart Parcel Locker</h3> <p> If "USPS Smart Parcel Locker Eligible" is checked on the front of your PS Form 3849 Redelivery Notice, you can have the package delivered to a USPS Smart Parcel Locker. Most electronic lockers are available 24/7* for you to get the package using a one-time pickup code.<br>*Pickup hours are based on the Post Office™ location hours.</p> <h3 class="redelivery-type-component-header">USPS Carrier Redelivery</h3> <p> Fill out the back of your PS Form 3849 Redelivery Notice to let your carrier know when and where you'd like them to leave the package, then put the form in your mailbox.</p> <h3 class="redelivery-type-component-header">Customer Pickup</h3> <p>Go to the Post Office<sup>™</sup> location written on the back of your PS Form 3849 Redelivery Notice to pick up the package. Or you can send someone else to serve as your representative.</p> <h3 class="redelivery-type-component-header">Return to Sender by USPS</h3> <p>If you don't want to receive the package, USPS will send it back to the shipper with the endorsement "Return to Sender."</p> </div> </div> </div> </div> </div> </div> </div> <div class="modal fade in" id="smart-locker-modal" role="dialog" tabindex="-1" style="display: none;"> <div class="modal-dialog"> <div class="modal-content modal-container"> <div class="modal-header"> <a href="#" type="button" class="close" data-dismiss="modal" tabindex="0"><span class="visuallyhidden">Close Modal</span></a> <h1 class="modal-title">USPS Smart Parcel Locker</h1> </div> <div class="modal-body"> <div class="body-content"> <div class="row"> <div class="col-md-6 col-sm-6 col-xs-12 smart-locker-container"> <p id="smt-lkr-address" class="st-address"></p> <p id="smt-lkr-csz" class="state-zip"></p>  <p class="phone-number">800-ASK-USPS® (800-275-8777)</p> </div> <div class="col-md-6 col-sm-6 col-xs-12 smart-locker-map-container esri-container" id="smart-locker-esri"> <img src="../resources/images/smart-locker-map.svg" alt="Image of a map containing the Smart Parcel Locker pin location" style="width:100%;"> </div> </div> </div> </div> </div> </div> </div>  <input type="text" class="form-control" id="tracking-barcode-search" aria-label="Label/barcode number search bar. Please enter a label/barcode number here to search for a delivery"> <span class="input-group-btn"> <button class="btn btn-search" type="button" aria-label = "Magnifying Glass Search Button. Select to search for the label/barcode number you entered."></button> </span> </div> <span role="alert" id="trackingNumErrorMessage" class="error-message" aria-label="Error alert. Please enter a valid tracking or barcode number to continue">Please enter a valid tracking or barcode number.</span> </div> <div class="col-md-12 col-sm-12 col-xs-12 tracking-results-wrapper"> <p class="showing-results hidden" role="alert"><strong>Showing <span id="results-barcode-or-tracking">results for barcode number</span>: </strong><br class="number-separator"><span id="barCodeNumber" class="tracking-num">1A2B 3C1A 2B3C 1A2B</span><span aria-label="Tab to open tracking details"></span></p> <div class="row"> <div class="col-md-10 col-sm-11 col-xs-12 tracking-number-table-wrapper"> <div class="table-header-wrapper"> <div class="col-md-6 col-sm-6 col-xs-6 tracking-number-header"> <p>Tracking Number</p> </div> <div class="col-md-6 col-sm-6 col-xs-6 details-header"> <p>Details</p> </div> </div> <div class="row"> <div class="col-md-12 col-sm-12 col-xs-12 column-dropdown-wrapper"> <div id="redeliveryTrackingBreakdown" class="column-item-container"> </div> </div> </div> </div> </div> <div class="row"> <div class="col-md-12 col-sm-12 col-xs-12 review-button-wrapper"> <a href="#" role="button" class="btn-primary review-btn" aria-label="Review button. Select a redelivery option and click Review to Review your selections for the selected redeliveries." >Review</a> <div class="col-md-12 col-sm-12 col-xs-12 review-error-wrapper required-field">  <span class="selectRed" style="display: none;" aria-label="Error: Please select at least one Redelivery above to continue">Please select at least one Redelivery to continue.</span> </div> </div> </div> </div> </div> </div> <div class="row"> <div class="col-md-12 col-sm-12 col-xs-12 horizontal-line-container"> <hr class="step horizontal-line"> </div> </div> </div> </div>  <div class="row confirm-selection"> <div class="col-md-12 col-sm-12 col-xs-12 step-three-drawer step-wrapper disabled"> <div class="step-header"> <h2 class="normal"><a href="#" aria-label="Step 3 drawer: Click to confirm your redelivery selections">Step 3: <strong>Confirm selections for Redelivery.</strong></a></h2> <div class="redelivery-selection-confirmed"> <p class="confirmed-header" role="alert" aria-label="Redeliveries confirmed" aria-live="rude">Confirmed</p> </div> </div> <div class="step-drawer"> <p class="step-subheader">You have specified Redelivery for the following tracking numbers. Select Confirm to proceed, or click Edit to modify a selection.</p> <div id="review-selected-redeliveries" class="col-12 col-md-12 selected-tracking-number-wrapper"> </div> <div class="row"> <div class="col-md-12 col-sm-12 col-xs-12 terms-conditions-wrapper required-field"> <div class="checkbox-wrap"> <div class="checkbox-container"> <label class="checkbox-component" for="terms-conditions-checkbox"> <input type="checkbox" id="terms-conditions-checkbox"> <span class="checkbox" ></span> <p>I have read, understood, and accept the <a id="termsConditionsLink" href="#" target="_blank" class="inline-link secondary">Terms and Conditions</a> for Redelivery.</p> </label> <div class="col-md-12 col-sm-12 col-xs-12 terms-conditions-wrapper required-field"> <span class="error-message termsError" aria-label="Error. Please accept the Terms and Conditions" role = "alert" aria-atomic = "true" aria-live="rude">Please accept Terms and Conditions.</span> </div> </div> </div> </div> </div> <div class="col-md-12 col-sm-12 col-xs-12 confirm-button-wrapper"> <a href="#" role="button" class="btn-primary confirm-selection-btn" aria-label="Confirm button. Click to confirm redeliveries for the requested tracking numbers.">Confirm</a> <div class="col-md-12 col-sm-12 col-xs-12 review-error-wrapper required-field"> <span class="error-message">Please select Confirm to continue.</span> </div> </div> <div class=" col-md-12 col-sm-12 col-xs-12 button-container submit-wrapper"> <a role="button" class="btn-primary submit-request" tabindex="0" aria-label="Submit button. Click to confirm redeliveries for the requested tracking numbers.">Submit</a> </div> </div> <div class="row"> <div class="col-md-12 col-sm-12 col-xs-12 horizontal-line-container"> <hr class="step horizontal-line"> </div> </div> </div> </div>  <div class="row informed-delivery-wrapper"> <div class="col-md-12 col-sm-12 col-xs-12 step-four-drawer step-wrapper disabled"> <div class="step-header"> <h2 class="normal"><a href="#" aria-label="Step 4 drawer: Click to Sign up for Informed Delivery">Step 4: <strong>Sign up for Informed Delivery.</strong></a></h2> </div> <div class="step-drawer"> <div class="step-four-form"> <div class="row"> <div class="col-md-11 col-sm-11 col-xs-12 step-subheader"> <p>Easily track your Redelivery request anytime, anywhere. Sign up for Informed Delivery<sup>®</sup> notifications, a free feature that allows you to check the Redelivery status of your packages, preview incoming mail, and more. <a class="inline-link secondary" href="https://informeddelivery.usps.com/" target="_blank">Learn More<span class="sr-only"> about Informed Delivery</span></a></p> </div> <div class="col-md-11 col-sm-11 col-xs-12 sign-up-for-redelivery radio-buttons container required-field"> <p>*Would you like to sign up for Informed Delivery notifications for your USPS.com profile address?</p> <div class="radio-wrap"> <div class="radio-container"> <input id="yes-radio" type="radio" class="radio-button first" name="informed-delivery-rb" tabindex="0"> <label for="sign up for informed delivery">Yes, I would like to sign up.</label> <br> <br> </div> <div id="sign-up-yes-message"> <p>You will be redirected to the Informed Delivery enrollment site to complete enrollment after submitting your Redelivery request.</p> <p>Mail and packages will populate your dashboard and daily notification in 2 to 5 business days. To track a package sooner, manually enter the tracking number into your dashboard. You can unsubscribe at any time.</p> </div> <div class="radio-container"> <input id="no-radio" type="radio" class="radio-button second" name="informed-delivery-rb" tabindex="0"> <label for="not interested in informed delivery">No, I am not interested at this time.</label> </div> </div> <div class="row"> <div class="col-sm-12"> <span class="error-message">Please select if you want to sign up for Informed Delivery.</span> </div> </div> </div> <div class=" col-md-12 col-sm-12 col-xs-12 button-container submit-wrapper"> <a role="button" class="btn-primary submit-request" tabindex="0">Submit</a> </div> </div> </div> </div> <div class="row"> <div class="col-md-12 col-sm-12 col-xs-12 horizontal-line-container"> <hr class="step horizontal-line"> </div> </div> </div> </div>  </div> </div>  <div class="tracking-barcode-popover" style="display: none;"> <div class="popover-wrapper"> <div class="popover-header"> </div> <ul class="bullet-list"> <li class="trackingPopover">Tracking numbers are for an individual package</li> <li class="trackingPopover">Barcode numbers can have multiple tracking numbers associated with it</li> <li class="trackingPopover">Both tracking and barcode numbers are between 13 and 34 characters</li> </ul> </div> </div> <div class="modal fade" id="tracking-barcode-modal" role="dialog" tabindex="-1"> <div class="modal-dialog modal-md"> <div class="modal-content modal-container"> <div class="modal-header"> <a href="#" type="button" class="close" data-dismiss="modal" tabindex="0"><span class="visuallyhidden">Close Modal</span></a> <h3 class="modal-title"></h3> </div> <div class="modal-body"> <div class="body-content"> <ul class="bullet-list"> <li class="trackingPopover">Tracking numbers are for an individual package</li> <li class="trackingPopover">Barcode numbers can have multiple tracking numbers associated with it</li> <li class="trackingPopover">Both tracking and barcode numbers are between 13 and 34 characters</li> </ul> </div> </div> </div> </div> </div>   <div class="modal fade" id="new-search-modal" tabindex="-1"> <div class="modal-dialog modal-md"> <div class="modal-content modal-container"> <div class="modal-header"> <h3 class="modal-title" role="alert">Are you sure you want to start a new search? <span aria-label="If you select Yes, your current progress will be lost. Select no to go back. Tab to make your selection."></span></h3> </div> <div class="modal-body"> <div class="body-content"> <p>If you select Yes, your current progress will be lost. Select No to go back.</p> <div class="row"> <div class="col-md-12 col-sm-12 col-xs-12 button-wrapper"> <div class="button-container"> <a href="#" role="button" class="btn-primary" id="new-search-yes" data-dismiss="modal" aria-label="Yes" tabindex="0">Yes</a> </div> <div class="button-container"> <a href="#" role="button" class="btn-primary button--white" id="new-search-no" data-dismiss="modal" aria-label = "No" tabindex="0">No</a> </div> </div> </div> </div> </div> </div> </div> </div>   <div class="modal fade" id="delete-selected-redelivery-modal" role="dialog" tabindex="-1"> <div class="modal-dialog modal-md"> <div class="modal-content modal-container"> <div class="modal-header"> <h3 class="modal-title">Are you sure you want to remove this package from the Redelivery request?</h3> </div> <div class="modal-body"> <div class="body-content"> <p>If you select Yes, the package will be removed from this request. Select No to go back.</p> <div class="row"> <div class="col-md-12 col-sm-12 col-xs-12 button-wrapper"> <div class="button-container"> <a href="#" role="button" class="btn-primary" id="delete-package-yes" data-dismiss="modal" tabindex="0">Yes</a> </div> <div class="button-container"> <a href="#" role="button" class="btn-primary button--white" id="delete-package-no" data-dismiss="modal" tabindex="0">No</a> </div> </div> </div> </div> </div> </div> </div> </div>   <div class="modal fade" id="modal-start-end" role="dialog"> <div class="dialog-start-end modal-dialog"> <div class="modal-content modal-container"> <div class="modal-header"> <a href="#" type="button" class="close" data-dismiss="modal" tabindex="0"><span class="visuallyhidden">Close Modal</span></a> <h3 class="modal-title">Select Date</h3> </div> <div class="modal-body"> <div class="body-content"> <div class="row"> <div class="col-md-12 col-sm-12 col-xs-12"> <p class="normal select-date-subheader">Available dates are based on the package selected.</p> </div> </div> <div class="row start-end-dates-cal-container"> <div class="col-md-12 col-sm-12 col-xs-12 resume-date-cal"> <div id="resume-start-cal"></div> </div> </div> <div class="row"> <div class="col-md-12 col-sm-12 col-xs-12 required-field"> <p class="normal date-selected"><strong>Date Selected:</strong><input type="text" id="modal-resume-date" disabled></p> </div> </div> <div class="row"> <div class="col-md-12 col-sm-12 col-xs-12 button-wrapper"> <div class="button-container"> <a href="#" role="button" class="btn-primary" id="save-resume-date" data-dismiss="modal" tabindex="0">Select</a> </div> </div> <div class="col-md-12 col-sm-12 col-xs-12 button-wrapper"> <div class="button-container"> <a href="#" role="button" class="btn-primary button--white clearDates" id="clear-resume-dates" data-dismiss="modal" tabindex="0">Cancel</a> </div> </div> </div> </div> </div> </div> </div> </div>   <div class="modal fade" id="modify-redelivery-request-modal" role="dialog" tabindex="-1"> <div class="modal-dialog large"> <div class="modal-content modal-container"> <div class="modal-header"> <a href="#" type="button" id="closeModalModify" class="close" data-dismiss="modal" tabindex="0"><span class="visuallyhidden">Close Modal</span></a> <h3 class="modal-title">Search for an Existing Redelivery Request</h3> </div> <div class="modal-body"> <div class="body-content"> <p>Please provide your confirmation number and the associated email or phone number below.</p> <br /> <p class="">*indicates a required field</p> <div id="appointmentErrorContainer" class="row"> <div class="col-md-12 col-sm-12 col-xs-12 formGroup"> <br /> <span class="error-icon"></span><span style="margin-left: 25px; font-weight: bold;" id="appointmentError" class="error-message"></span> </div> </div> <div class="row"> <div class="col-md-12 col-sm-12 col-xs-12 form-group required-field"> <label for="" class="">*Confirmation Number</label> <input id="confirmationNumberField" tabindex="0" type="text" class="form-control"> <span role="alert" id="confirmationNumberErrorMessage" class="error-message" role="alert">Please enter a valid confirmation number</span> </div> </div> <div class="row"> <div class="col-md-12 col-sm-12 col-xs-12 form-group required-field"> <label for="" class="">*Enter Email Address or Phone Number</label> <input id="modifyLookupEmail" tabindex="0" type="text" class="form-control"> <span role="alert" id="emailAddresConfErrorMessage" class="error-message" role="alert">Please enter a valid email address or phone number</span> </div> </div>  </div> </div> <div class="modal-buttons"> <div class="button-container"> <a href="#" id="searchRedeliveries" type="button" class="btn-primary" tabindex="0">Search</a> </div> </div> </div> </div> </div>   <div class="modal fade" id="cancel-redelivery-request-modal" role="dialog" tabindex="-1"> <div class="modal-dialog modal-md"> <div class="modal-content modal-container"> <div class="modal-header"> <h3 class="modal-title">Are you sure you want to cancel this Redelivery request?</h3> </div> <div class="modal-body"> <div class="body-content"> <p>If you select Yes, this entire request will be canceled and cannot be recovered. Select No to go back.</p> <div class="row"> <div class="col-md-12 col-sm-12 col-xs-12 button-wrapper"> <div class="button-container"> <a href="#" role="button" class="btn-primary" tabindex="0">Yes</a> </div> <div class="button-container"> <a href="#" role="button" class="btn-primary button--white" id="dont-cancel-request" data-dismiss="modal" tabindex="0">No</a> </div> </div> </div> </div> </div> </div> </div> </div>   <div class="modal fade" id="checkAvailabilityModal" role="dialog" style="display: none;"> <div class="modal-dialog"> <div class="modal-content modal-container checkAvailabilityModal"> <div class="modal-header"> <button type="button" class="step-one-close close" data-dismiss="modal"></button> <h4 class="step-one-modal-title modal-title">Please choose a valid USPS address that matches the one you entered.</h4> </div> <div class="step-one-modal-body modal-body"> <div class="row"> <div class="col-md-12 col-sm-12 col-xs-12 form-group"> <p class="step-one-modal-sub sub-header"><strong>Your address as you entered it:</strong></p> </div> <div class="col-md-12 col-sm-12 col-xs-12 form-group street-num-name street-num-name"> <p id="enteredAddress">123 BROAD ST</p> <p id="enteredCityStateZip">BROOKLYN NY 11206-1234</p> </div> <div class="col-md-12 col-sm-12 col-xs-12 mobile-modal step-one-modal-line horizontal-line-container"> <hr class="horizontal-line"> </div> <div class="col-md-12 col-sm-12 col-xs-12 form-group sub-header-container"> <p class="step-one-modal-sub sub-header"><strong>Choose one of the addresses we found:</strong></p> </div> <div class="found-addresses required-field"> <div class="pick-valid-address step-one-radio-wrap radio-wrap mobile-modal" id="pickaPlace"> </div> <span class="error-message selectAddressError" style="display: none;">Please select one of the addresses found.</span> </div> <div class="col-md-12 col-sm-12 col-xs-12 buttons-holder"> <div class="button-container"> <a role="button" class="btn-primary use-selected-address">Use Selected Address</a> </div> </div> </div> </div> </div> </div> </div>   <div class="modal fade" id="unable-cancel-request-modal" role="dialog" tabindex="-1"> <div class="modal-dialog modal-md"> <div class="modal-content modal-container"> <div class="modal-header"> <h3 class="modal-title">Sorry, your request cannot be canceled.</h3> </div> <div class="modal-body"> <div class="body-content"> <p>All cancellations must be submitted before 2AM CST on the day of the Redelivery.</p> <div class="row"> <div class="col-md-12 col-sm-12 col-xs-12 button-wrapper btn-centered"> <div class="button-container"> <a href="#" role="button" class="btn-primary" id="" data-dismiss="modal" tabindex="0">Continue</a> </div> </div> </div> </div> </div> </div> </div> </div>   <div class="modal fade" id="unable-create-request-modal" role="dialog" tabindex="-1"> <div class="modal-dialog modal-md"> <div class="modal-content modal-container"> <div class="modal-header"> <h3 class="modal-title">Sorry, your request cannot be created.</h3> </div> <div class="modal-body"> <div class="body-content"> <p>All redeliveries must be submitted before 2AM CST on the day of the Redelivery.</p> <div class="row"> <div class="col-md-12 col-sm-12 col-xs-12 button-wrapper btn-centered"> <div class="button-container"> <a href="#" role="button" class="btn-primary" id="" data-dismiss="modal" tabindex="0">Continue</a> </div> </div> </div> </div> </div> </div> </div> </div>   <div class="modal fade" id="service-unavailable-modal" role="dialog" tabindex="-1"> <div class="modal-dialog modal-md"> <div class="modal-content modal-container"> <div class="modal-header"> <a href="#" type="button" class="close" data-dismiss="modal" tabindex="0"><span class="visuallyhidden">Close Modal</span></a> <h3 class="modal-title">Sorry, this service is currently unavailable. Please try again later.</h3> </div> <div class="modal-body"> <div class="body-content"> <div class="row"> <div class="col-md-12 col-sm-12 col-xs-12 button-wrapper btn-centered"> <div class="button-container"> <a href="#" role="button" class="btn-primary" id="close" data-dismiss="modal" tabindex="0">Close</a> </div> </div> </div> </div> </div> </div> </div> </div>   <div class="white-spinner-wrapper" style="display: none;" aria-labelledby="dialogheader" aria-haspopup="true"> <div class="white-spinner-container"> <div class="spinner-content"> <h5 id="dialogheader" aria-modal="true" aria-label="Loading." role="alert" aria-live="rude">Loading</h5> <div class="white-spinner-progress"> <span class="white-spinner"> <div class="spinner"> <div class="bar-1"></div> <div class="bar-2"></div> <div class="bar-3"></div> <div class="bar-4"></div> <div class="bar-5"></div> </div> </span> </div> <p>Please wait while we process your request.</p> </div> <div class="gray-overlay"></div> </div> </div> <div class="results-return"> <a href="#"><img src="/resources/images/backtop.png" alt="Back to Top" title="Back to Top"></a> </div> <script src="/resources/scripts/libs/jquery.min.js"></script> <script src="/resources/scripts/libs/bootstrap.min.js"></script> <script src="/resources/scripts/libs/jquery-ui.min.js"></script> <script src="/resources/scripts/libs/jquery.mask.min.js"></script> <script src="/resources/scripts/libs/moment.min.js"></script> <script src="/resources/scripts/libs/calendar.js"></script>  <script src="/resources/scripts/metrics/redelivery-metrics.js"></script> <script src="/resources/scripts/redelivery.js"></script> <script src="/resources/scripts/redelivery-ajax.js"></script>  <script src="https://js.arcgis.com/4.24/"></script> <div id="global-footer--wrap" class="global-footer--wrap"> <link type="text/css" rel="stylesheet" href="/global-elements/footer/css/main-sb.css"> <link type="text/css" rel="stylesheet" href="/global-elements/footer/css/footer-sb.css">  <script type="text/javascript"> var MTIProjectId='f3e4655b-fd06-4b8b-8a25-01c859692612'; 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