CINXE.COM
Rate e-Service
<!DOCTYPE html> <html xmlns="http://www.w3.org/1999/xhtml"> <head id="Head1"><meta charset="utf-8" /><title> Rate e-Service </title><meta name="description" /><meta name="viewport" content="width=device-width, initial-scale=1.0, minimum-scale=1.0, maximum-scale=1.0, user-scalable=no" /><meta name="apple-mobile-web-app-capable" content="yes" /><meta name="apple-mobile-web-app-status-bar-style" content="black" /><link rel="apple-touch-icon" href="../icon-144x144.png" /><link href="../css/normalize.css" rel="stylesheet" media="all" /><link href="../css/styles.css" rel="stylesheet" media="all" /><link rel="icon" href="../favicon.ico" /> <script src="../js/ncs_jQuery_3.6.0.min.js?v=1.0.9092.21764"></script> <script>(function (e, t, n) { var r = e.querySelectorAll("html")[0]; r.className = r.className.replace(/(^|\s)no-js(\s|$)/, "$1js$2") })(document, window, 0);</script> <script src ="https://assets.wogaa.sg/scripts/wogaa.js" async="async"></script> <script type="text/javascript"> function noBack() { window.history.forward(-1); } //javascript:window.history.forward(); </script> <script> $(document).ready(function () { $('#txtComments').unbind('input').bind('input', function () { // mouse right-click copy & paste detection var field2 = 'counter'; var field = $(this); var maxlimit = 3000; var countfield = document.getElementById(field2); if (field.val().length > maxlimit) { var data = field.val().substring(0, maxlimit); field.val(data); countfield.innerText = 0 + " characters remaining"; countfield.style.fontSize = "small"; return false; } else { countfield.innerText = maxlimit - field.val().length + " characters remaining"; countfield.style.fontSize = "small"; } checkForSpecialCharacters(field); }); $('#device-nav').hide(); $('.menu-bars').click(function (e) { e.preventDefault(); $('#device-nav').slideToggle(); }); $(document).on('invalid-form.ValidateCaptchaAndControls', 'form', function () { var button = $(this).find('input[type="submit"]'); setTimeout(function () { button.removeAttr('disabled'); }, 1); }); $(document).on('submit', 'form', function () { var button = $(this).find('input[type="submit"]'); setTimeout(function () { button.attr('disabled', 'disabled'); }, 0); }); /* Added code to show maxlength attribute addition to textbox comment. */ $("[id*=txtComments]").attr('maxlength', '3000'); /* Code Ended to show Captcha and maxlength attribute addition to textbox comment. */ var searchinlocal = "https://www.mlaw.gov.sg/search/"; var cseLicenseKey = "014717849045080933588:c8mgsbp8nlg"; $("#singgov-form").bind('submit', function () { var opt = $("#searchoptiondesktop").val(); if (opt == "gov") { var keyword = $("#keyword").val(); window.open("http://www.google.com/cse?cx=" + cseLicenseKey + "&ie=UTF-8&q=" + keyword); return false; } else ChangeSearchOption("#singgov-form", "minlaw", $("#keyword").val()); }); $("#singgov-form1").bind('submit', function () { var opt = $("#searchoption").val(); if (opt == "gov") { var keyword = $("#textsearch").val(); window.open("http://www.google.com/cse?cx=" + cseLicenseKey + "&ie=UTF-8&q=" + keyword); return false; } else ChangeSearchOption("#singgov-form1", "minlaw", $("#textsearch").val()); }); $("#searchoptiondesktop").bind('change', function (e) { ChangeSearchOption("#singgov-form", $(this).val(), $("#keyword").val()); }); $("#searchoption").bind('change', function (e) { ChangeSearchOption("#singgov-form1", $(this).val(), $("#textsearch").val()); }); vpw = $(window).width(); vph = $(window).height(); $('#errorsection').height(vph); $("#home").on('click', function () { window.location = "https://www.mlaw.gov.sg/"; }); window.wogaaCustom.startTransactionalService('MLAW-72'); }); function ChangeSearchOption(formName, value, key) { if (value == "minlaw") { var searchinlocal = "https://www.mlaw.gov.sg/search/"; var newsearch = searchinlocal + "?query=" + key + "&resultswithin=minlaw"; $(formName).attr("action", newsearch); } } function DrawCaptcha() { var imgCaptcha = document.getElementById('imgCaptcha'); imgCaptcha.src = '../CaptchaHandler.ashx?' + new Date().getTime(); } // Remove the spaces from the entered and generated code function removeSpaces(string) { return string.split(' ').join(''); } //Validate Captcha and controls. function ValidateCaptchaAndControls() { if (!ValidateControls()) { scrollTo(0, 0); setTimeout(function () { alert("Please fill in the mandatory fields."); }, 50); return false; } else { document.getElementById("lblValidationMessage").style.display = 'none'; } var text = document.getElementById('txtComments'); var blackListReplace = /[[\]\^{}<>~`]/; var blackListConcurrentCharacter = /[!@#$%^&*()\-_+={}[\]|\\;:'",<.>\/?^`"“”'‘’]{2}/; if (text.value.length > 0) { if (text.value.search(blackListReplace) != -1) { alert("You have entered one of these special characters: ~ `^<>{}[] which is not allowed in the description. Please replace or remove the special character before proceeding."); return false; } else if (text.value.search(blackListConcurrentCharacter) != -1) { alert("You have entered consecutive special characters e.g. (“, //, ?! etc. in the description which is not allowed. Remove or replace them before proceeding. ") return false; } } if ($('#txtcaptcha').length == 1) { var CaptchaControlValue = $('#txtcaptcha').val(); if (CaptchaControlValue.length < 1) { alert("Please fill in a valid captcha code."); return false; } else if (!containsOnlyNumberAndLetter(CaptchaControlValue)) { alert("Captcha Code entered wrongly, please try again"); return false; } } } function containsOnlyNumberAndLetter(input) { // Define the regular expression for numbers and letters var regex = /^[a-zA-Z0-9]+$/; // Check if the input matches the regular expression return regex.test(input); } // Validate Controls function ValidateControls() { if ($('#ddlEService').val() == 0) { return false; } else if (!$("input:radio[name='rbtLstEServiceSatisfied']:checked").val()) { return false; } else if (!$("input:radio[name='rbtLstInstructionClear']:checked").val()) { return false; } else if (!$("input:radio[name='rbtLstEasyToUse']:checked").val()) { return false; } return true; } function checkForSpecialCharacters(text) { var blackListReplace = /[[\]\^{}<>~`]/; debugger; //var blackListConcurrentCharacter = /^(?!.*[!@#$%^&*()\-_+={}[\]|\\;:'",<.>\/?]{2}).*$/; var blackListConcurrentCharacter = /[!@#$%^&*()\-_+={}[\]|\\;:'",<.>\/?^`"“”'‘’]{2}/; if (text.val().length > 0) { if (text.val().search(blackListReplace) != -1) { alert("You have entered one of these special characters: ~ `^<>{}[] which is not allowed in the description. Please replace or remove the special character before proceeding."); } else if (text.val().search(blackListConcurrentCharacter) != -1) { alert("You have entered consecutive special characters e.g. (“, //, ?! etc. in the description which is not allowed. Remove or replace them before proceeding. ") } } } </script> </head> <body onload="noBack();" onpageshow="if (event.persisted) noBack();" class="bg-secondary-30"> <div class="container"> <header> <div class="page"> <div class="row"> <div class="columns seven"> <a href="https://www.mlaw.gov.sg/"> <img src="../images/logo.png" class="logo" /> </a> <div class="u-cf"></div> </div> <div class="columns five show-tablet-up"> <div class="pad-05"> <img src="../images/sing-gov.png" class="sg-gov u-pull-right marg-bot-05" /> <div class="u-cf "></div> </div> <nav> <ul> <li><a href="https://console-flex-api.ap.sabio.cloud/faq/index.aspx?p=64759355" title="FAQs">FAQs</a></li> <li><a href="https://www.mlaw.gov.sg/about-us/contact-us/" title="Ask Us / Contact Us">Ask Us / Contact Us</a></li> <li><a href="https://www.mlaw.gov.sg/about-us/useful-links/" title="Useful Links">Useful Links</a></li> <li> <a></a> </li> </ul> </nav> <form id="singgov-form" class="show-tablet-up search-form" action="https://www.mlaw.gov.sg/search/"> <input class="column five marg-bot-2" type="text" id="keyword" placeholder="Search" name="query" /> <select class="column six marg-bot-2" id="searchoptiondesktop" name="resultswithin" > <option value="minlaw">Within This Website</option> <option value="gov">Within All Government Websites</option> </select> <input class="btn btn-sm btn-primary column one" type="submit" value="Go"/> </form> </div> <div class="columns three u-pull-right hide-tablet-up pad-1"> <div class="pad-05" > <a href="" class="u-pull-right pad-1 menu-bars"> <i class="fa fa-bars fa-lg" ></i> </a> </div> </div> <div id="device-nav" class="columns twelve hide-tablet-up pad-1"> <div class="pad-05"> <img src="../images/sing-gov.png" class="sg-gov marg-bot-05" /> <div class="u-cf "></div> </div> <nav> <ul> <li><a href="https://console-flex-api.ap.sabio.cloud/faq/index.aspx?p=64759355" title="FAQs">FAQs</a></li> <li><a href="https://www.mlaw.gov.sg/about-us/contact-us/" title="Ask Us / Contact Us">Ask Us / Contact Us</a></li> <li><a href="https://www.mlaw.gov.sg/about-us/useful-links/" title="Useful Links">Useful Links</a></li> <li> <a></a> </li> </ul> </nav> <form id="singgov-form1" class="search-form" action="https://www.mlaw.gov.sg/search/"> <input class="row marg-bot-1" type="text" id="textsearch" placeholder="Search" name="query" /> <select class="row marg-bot-1" id="searchoption" name="resultswithin"> <option value="minlaw">Within This Website</option> <option value="gov">Within All Government Websites</option> </select> <input class="btn btn-sm btn-primary column one" type="submit" value="Go"/> </form> </div> </div> </div> </header> <section> <div class="bg-img bg-cover" style="background-image: url('../images/img-landscape-enquiry.jpg');"> <div class="bg-darken txt"> <div class="page"> <div class="pad-1"> <h2 class="marg-bot-3">Rate this e-Service</h2> </div> </div> </div> </div> </section> <section id="errorsection" class="bg-secondary-30" style="height:1000px"> <form name="form1" method="post" action="./rateeservice.aspx?entity=LSRA" id="form1" height="1000px"> <div> <input type="hidden" name="__VIEWSTATE" id="__VIEWSTATE" value="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" /> </div> <div> <input type="hidden" name="__VIEWSTATEGENERATOR" id="__VIEWSTATEGENERATOR" value="98749B77" /> <input type="hidden" name="__VIEWSTATEENCRYPTED" id="__VIEWSTATEENCRYPTED" value="" /> <input type="hidden" name="__EVENTVALIDATION" id="__EVENTVALIDATION" value="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" /> </div> <div class="page"> <label id="lblValidationMessage" style="font:bold;font-family:Arial;font-size:medium;">Fields marked with <span class="txt-alert">*</span> are mandatory. </label><br /> <fieldset class="lsra-fieldset"> <div class="row"> <div class="columns twelve-desktop"> <div class="row"> <div class="columns seven-desktop twelve-tablet twelve-phablet"> <div class="pad-03" style="float:left; font-family:Arial;font-size:medium;font-weight:bold;"> <p style="float:right;display:inline-block;vertical-align:top">1. Are you providing feedback on this e-Service?<span class="txt-alert">*</span><br /> If no, please select the correct e-Service.</p> </div> </div> <div class="columns four-desktop ten-tablet ten-tablet ten-phablet"> <div class="pad-03"> <select name="ddlEService" id="ddlEService"> <option value=""></option> <option value="IID">Insolvency Office</option> <option value="PTO">Public Trustee's Office</option> <option value="ROMP">Registry of Moneylenders</option> <option value="ROP">Registry of Pawnbrokers</option> <option selected="selected" value="LSRA">Legal Services Regulatory Authority</option> <option value="LID">Exemptions (Singapore Bar/FPE)</option> <option value="CMC">Application for Community Mediation</option> <option value="LAB">Legal Aid Bureau</option> <option value="MSC">Contact Us @ OneMinLaw</option> </select> </div> </div> </div> <div class="row" style="margin-top:5%"> <div class="columns seven-desktop twelve-tablet twelve-phablet"> <div class="pad-03" style="float:left; font-family:Arial;font-size:medium;"> <label style="float:right;"><b>2. How satisfied are you with the e-Service? </b><span class="txt-alert">*</span><br /> (1 = Not satisfied; 6 = Very satisfied).</label> </div> </div> <div class="columns four-desktop ten-tablet ten-phablet"> <div class="pad-03"> <table id="rbtLstEServiceSatisfied" class="radiobutton" border="0"> <tr> <td><input id="rbtLstEServiceSatisfied_0" type="radio" name="rbtLstEServiceSatisfied" value="1" /><label for="rbtLstEServiceSatisfied_0">1</label></td><td><input id="rbtLstEServiceSatisfied_1" type="radio" name="rbtLstEServiceSatisfied" value="2" /><label for="rbtLstEServiceSatisfied_1">2</label></td><td><input id="rbtLstEServiceSatisfied_2" type="radio" name="rbtLstEServiceSatisfied" value="3" /><label for="rbtLstEServiceSatisfied_2">3</label></td><td><input id="rbtLstEServiceSatisfied_3" type="radio" name="rbtLstEServiceSatisfied" value="4" /><label for="rbtLstEServiceSatisfied_3">4</label></td><td><input id="rbtLstEServiceSatisfied_4" type="radio" name="rbtLstEServiceSatisfied" value="5" /><label for="rbtLstEServiceSatisfied_4">5</label></td><td><input id="rbtLstEServiceSatisfied_5" type="radio" name="rbtLstEServiceSatisfied" value="6" /><label for="rbtLstEServiceSatisfied_5">6</label></td> </tr> </table> </div> </div> </div> <div class="row" style="margin-top:5%"> <div class="columns seven-desktop twelve-tablet twelve-phablet"> <div class="pad-03" style="float:left; font-family:Arial;font-size:medium;"> <label style="float:right;"> <b>3. Are the instructions on the use of this e-Service clear?</b><span class="txt-alert">*</span><br /> (1 = Not clear; 6 = Very clear)</label> </div> </div> <div class="columns four-desktop ten-tablet ten-phablet"> <div class="pad-03"> <table id="rbtLstInstructionClear" class="radiobutton" border="0"> <tr> <td><input id="rbtLstInstructionClear_0" type="radio" name="rbtLstInstructionClear" value="1" /><label for="rbtLstInstructionClear_0">1</label></td><td><input id="rbtLstInstructionClear_1" type="radio" name="rbtLstInstructionClear" value="2" /><label for="rbtLstInstructionClear_1">2</label></td><td><input id="rbtLstInstructionClear_2" type="radio" name="rbtLstInstructionClear" value="3" /><label for="rbtLstInstructionClear_2">3</label></td><td><input id="rbtLstInstructionClear_3" type="radio" name="rbtLstInstructionClear" value="4" /><label for="rbtLstInstructionClear_3">4</label></td><td><input id="rbtLstInstructionClear_4" type="radio" name="rbtLstInstructionClear" value="5" /><label for="rbtLstInstructionClear_4">5</label></td><td><input id="rbtLstInstructionClear_5" type="radio" name="rbtLstInstructionClear" value="6" /><label for="rbtLstInstructionClear_5">6</label></td> </tr> </table> </div> </div> </div> <div class="row" style="margin-top:5%"> <div class="columns seven-desktop twelve-tablet twelve-phablet"> <div class="pad-03" style="float:left; font-family:Arial;font-size:medium;"> <label style="float:right;"><b>4. Is the e-Service easy to use?</b><span class="txt-alert">*</span><br /> (1 = Not easy; 6 = Very easy)</label> </div> </div> <div class="columns four-desktop ten-tablet ten-phablet"> <div class="pad-03"> <table id="rbtLstEasyToUse" class="radiobutton" border="0"> <tr> <td><input id="rbtLstEasyToUse_0" type="radio" name="rbtLstEasyToUse" value="1" /><label for="rbtLstEasyToUse_0">1</label></td><td><input id="rbtLstEasyToUse_1" type="radio" name="rbtLstEasyToUse" value="2" /><label for="rbtLstEasyToUse_1">2</label></td><td><input id="rbtLstEasyToUse_2" type="radio" name="rbtLstEasyToUse" value="3" /><label for="rbtLstEasyToUse_2">3</label></td><td><input id="rbtLstEasyToUse_3" type="radio" name="rbtLstEasyToUse" value="4" /><label for="rbtLstEasyToUse_3">4</label></td><td><input id="rbtLstEasyToUse_4" type="radio" name="rbtLstEasyToUse" value="5" /><label for="rbtLstEasyToUse_4">5</label></td><td><input id="rbtLstEasyToUse_5" type="radio" name="rbtLstEasyToUse" value="6" /><label for="rbtLstEasyToUse_5">6</label></td> </tr> </table> </div> </div> </div> <div class="row" style="margin-top:5%"> <div class="columns seven-desktop twelve-tablet twelve-phablet"> <div class="pad-03" style="float:left; font-family:Arial;font-size:medium;font-weight:bold;"> <label style="float:right;font-weight:bold;display:inline-block; word-wrap:normal; word-break:break-all;">5. Please provide additional comments on the e-Service, if any.</label> </div> </div> </div> <div class="row"> <div class="columns twelve"> <div class="pad-03"> <textarea name="txtComments" rows="2" cols="20" id="txtComments"> </textarea> <label id="counter"> <spam>3000 characters remaining</spam> </label> </div> </div> </div> <div class="row"> <div class="columns six"> <div id="idcaptcha" class="columns ten-desktop twelve-tablet twelve-phablet" style="float:left;"> <div class='row'> <br /> <br /> <img src="../CaptchaHandler.ashx" id="imgCaptcha" alt="CAPTCHA Image" style="width: 250px; height: 75px" class="captchaClass" /><br /> <br /> <input type='button' id='btnrefresh' value='Show another code' onclick='DrawCaptcha();' class='btn btn-primary' /><br> <br /> Type the code shown (case-sensitive): <br /> <input name="txtcaptcha" type="text" id="txtcaptcha" style="width: 150px; height: 40px" class="txtcaptchaClass" /> </div> <br /> </div> </div> </div> <div class="row"> <div class="columns twelve"> <div id="Div1" class="pad-03"style="float:left;"> </div> </div> </div> <div class="row pad-1 txt-center"> <input type="submit" name="btnSubmit" value="Submit" onclick="return(ValidateCaptchaAndControls());" id="btnSubmit" class="btn btn-primary" /> </div> </div> </div> </fieldset> </div> </form> <footer class="txt-center columns twelve-tablet"> <div class="footer-wrapper columns twelve-tablet"> <div class="pad-1 footer-container"> <spam>© 2025 Government of Singapore</spam> | <a href="https://tech.gov.sg/report_vulnerability" title="Report Vulnerability">Report Vulnerability</a> | <a href="https://www.mlaw.gov.sg/privacy/" title="Privacy Statement">Privacy Statement</a> | <a href="https://www.mlaw.gov.sg/terms-conditions/" title="Terms and Conditions">Terms & Conditions</a> | <a href="https://www.mlaw.gov.sg/terms-of-use/" title="Terms of Use">Terms of Use</a> </div> </div> </footer> </section> </div> </body> </html>