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class="globalnav-item globalnav-menu"><div data-topnav-flyout="menu" class="globalnav-flyout"><div class="globalnav-menu-list"><div data-analytics-element-engagement="globalnav hover - store" class=" globalnav-item globalnav-item-store globalnav-item-menu "><ul role="none" class="globalnav-submenu-trigger-group"><li class="globalnav-submenu-trigger-item"><a href="https://www.apple.com/uk/shop/goto/store" data-globalnav-item-name="store" data-topnav-flyout-trigger-compact="true" data-analytics-title="store" data-analytics-element-engagement="hover - store" aria-label="Store" class="globalnav-link globalnav-submenu-trigger-link globalnav-link-store"><span class="globalnav-link-text-container"><span class="globalnav-image-regular globalnav-link-image"><svg height="44" viewBox="0 0 30 44" width="30" xmlns="http://www.w3.org/2000/svg"><path d="m26.5679 20.4629c1.002 0 1.67.738 1.693 1.857h-3.48c.076-1.119.779-1.857 1.787-1.857zm2.754 2.672v-.387c0-1.963-1.037-3.176-2.742-3.176-1.735 0-2.848 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xmlns="http://www.w3.org/2000/svg"><path d="m8.1558 25.9987v-6.457h-.0703l-2.666 6.457h-.8907l-2.666-6.457h-.0703v6.457h-.9844v-8.4551h1.2246l2.8945 7.0547h.0938l2.8945-7.0547h1.2246v8.4551zm2.5166-1.7696c0-1.1309.832-1.7812 2.3027-1.8691l1.8223-.1113v-.5742c0-.7793-.4863-1.207-1.4297-1.207-.7559 0-1.2832.2871-1.4238.7852h-1.0195c.1348-1.0137 1.1309-1.6816 2.4785-1.6816 1.541 0 2.4023.791 2.4023 2.1035v4.3242h-.9609v-.9318h-.0938c-.4102.6738-1.1016 1.043-1.9453 1.043-1.2246 0-2.1328-.7266-2.1328-1.8809zm4.125-.5859v-.5801l-1.6992.1113c-.9609.0645-1.3828.3984-1.3828 1.0312 0 .6445.5449 1.0195 1.2773 1.0195 1.0371.0001 1.8047-.6796 1.8047-1.5819zm6.958-2.0273c-.1641-.627-.7207-1.1367-1.6289-1.1367-1.1367 0-1.8516.9082-1.8516 2.3379 0 1.459.7266 2.3848 1.8516 2.3848.8496 0 1.4414-.3926 1.6289-1.1074h1.0195c-.1816 1.1602-1.125 2.0156-2.6426 2.0156-1.7695 0-2.9004-1.2832-2.9004-3.293 0-1.9688 1.125-3.2461 2.8945-3.2461 1.5352 0 2.4727.9199 2.6484 2.0449z"></path></svg></span><span class="globalnav-link-text">Mac</span></span></a></li></ul></div><div data-analytics-element-engagement="globalnav hover - ipad" class=" globalnav-item globalnav-item-ipad globalnav-item-menu "><ul role="none" class="globalnav-submenu-trigger-group"><li class="globalnav-submenu-trigger-item"><a href="https://www.apple.com/uk/ipad/" data-globalnav-item-name="ipad" data-topnav-flyout-trigger-compact="true" data-analytics-title="ipad" data-analytics-element-engagement="hover - ipad" aria-label="iPad" class="globalnav-link globalnav-submenu-trigger-link globalnav-link-ipad"><span class="globalnav-link-text-container"><span class="globalnav-image-regular globalnav-link-image"><svg height="44" viewBox="0 0 24 44" width="24" xmlns="http://www.w3.org/2000/svg"><path d="m14.9575 23.7002c0 .902-.768 1.582-1.805 1.582-.732 0-1.277-.375-1.277-1.02 0-.632.422-.966 1.383-1.031l1.699-.111zm-1.395-4.072c-1.347 0-2.343.668-2.478 1.681h1.019c.141-.498.668-.785 1.424-.785.944 0 1.43.428 1.43 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globalnav-item-iphone globalnav-item-menu "><ul role="none" class="globalnav-submenu-trigger-group"><li class="globalnav-submenu-trigger-item"><a href="https://www.apple.com/uk/iphone/" data-globalnav-item-name="iphone" data-topnav-flyout-trigger-compact="true" data-analytics-title="iphone" data-analytics-element-engagement="hover - iphone" aria-label="iPhone " class="globalnav-link globalnav-submenu-trigger-link globalnav-link-iphone"><span class="globalnav-link-text-container"><span class="globalnav-image-regular globalnav-link-image"><svg height="44" viewBox="0 0 38 44" width="38" xmlns="http://www.w3.org/2000/svg"><path d="m32.7129 22.3203h3.48c-.023-1.119-.691-1.857-1.693-1.857-1.008 0-1.711.738-1.787 1.857zm4.459 2.045c-.293 1.078-1.277 1.746-2.66 1.746-1.752 0-2.848-1.266-2.848-3.264 0-1.986 1.113-3.275 2.848-3.275 1.705 0 2.742 1.213 2.742 3.176v.386h-4.541v.047c.053 1.248.75 2.039 1.822 2.039.815 0 1.366-.298 1.629-.855zm-12.282-4.682h.961v.996h.094c.316-.697.932-1.107 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</span></span></a></li></ul></div><div data-analytics-element-engagement="globalnav hover - watch" class=" globalnav-item globalnav-item-watch globalnav-item-menu "><ul role="none" class="globalnav-submenu-trigger-group"><li class="globalnav-submenu-trigger-item"><a href="https://www.apple.com/uk/watch/" data-globalnav-item-name="watch" data-topnav-flyout-trigger-compact="true" data-analytics-title="watch" data-analytics-element-engagement="hover - watch" aria-label="Watch" class="globalnav-link globalnav-submenu-trigger-link globalnav-link-watch"><span class="globalnav-link-text-container"><span class="globalnav-image-regular globalnav-link-image"><svg height="44" viewBox="0 0 35 44" width="35" xmlns="http://www.w3.org/2000/svg"><path d="m28.9819 17.1758h1.008v3.504h.094c.316-.697.978-1.108 1.945-1.108 1.336 0 2.18.856 2.18 2.338v4.09h-1.008v-3.844c0-1.119-.504-1.675-1.459-1.675-1.131 0-1.752.715-1.752 1.781v3.738h-1.008zm-2.42 4.441c-.164-.627-.721-1.136-1.629-1.136-1.137 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class="globalnav-link-text">Watch</span></span></a></li></ul></div><div data-analytics-element-engagement="globalnav hover - vision" class=" globalnav-item globalnav-item-vision globalnav-item-menu "><ul role="none" class="globalnav-submenu-trigger-group"><li class="globalnav-submenu-trigger-item"><a href="https://www.apple.com/uk/apple-vision-pro/" data-globalnav-item-name="vision" data-topnav-flyout-trigger-compact="true" data-analytics-title="vision" data-analytics-element-engagement="hover - vision" aria-label="Vision" class="globalnav-link globalnav-submenu-trigger-link globalnav-link-vision"><span class="globalnav-link-text-container"><span class="globalnav-image-regular globalnav-link-image"><svg xmlns="http://www.w3.org/2000/svg" width="34" height="44" viewBox="0 0 34 44"><g id="en-US_globalnav_links_vision_image_large"><rect id="box_" width="34" height="44" fill="none"></rect><path id="art_" 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<section class="as-search-results-section as-search-results-section-quicklinks"> <!-- handlebar template goes here--> </section> <section class="as-search-results-section-divider-space"> <!-- handlebar template goes here--> </section> <section class=" as-search-results-section as-search-results-section-suggestions"> <!-- handlebar template goes here--> </section> <section class="as-search-results-section-no-results"> <!-- handlebar template goes here--> </section> </div> </div> </div> </section> </div> </section> <div id="toc-section-wrapper"> <div id="toc-container" class="toc-container"> <div class="book book-toc" id="toc-title-link"> <a href="https://support.apple.com/en-gb/guide/facetime/toc" id="toc-link" class="icon icon-after icon-pluscircle toggle-toc" role="button" data-ss-analytics-link-component_name="table of contents" data-ss-analytics-link-component_type="toc" data-ss-analytics-link-text="launch=table of contents" data-ss-analytics-event="acs.link_click" > <span class="toc-link-text">Table of Contents</span> </a> </div> </div> </div> <div id='toc-hidden-content'> <div id="modal-toc-container" class="modal-content"> <h2 id='modal-heading' class="modal-heading">FaceTime User Guide</h2> <ul class='toc hasIcons'> <li> <a data-ss-analytics-link-component_name='FaceTime User Guide' data-ss-analytics-link-component_type='toc list' data-ss-analytics-link-text='Welcome' class='toc-item' data-ss-analytics-link-url='https://support.apple.com/en-gb/guide/facetime/welcome/mac' data-ajax-endpoint='https://support.apple.com/en-gb/guide/facetime/welcome/mac' data-ss-analytics-event="acs.link_click" href='https://support.apple.com/en-gb/guide/facetime/welcome/mac' id='toc-item-FCTM8A638EE2' data-tocid='FCTM8A638EE2' > <span class='name'>Welcome</span> </a> </li> <li> <a data-ss-analytics-link-component_name='FaceTime User Guide' data-ss-analytics-link-component_type='toc list' data-ss-analytics-link-text='Get started with FaceTime on Mac' class='toc-item' data-ss-analytics-link-url='https://support.apple.com/en-gb/guide/facetime/fctmb754bbc2/mac' data-ajax-endpoint='https://support.apple.com/en-gb/guide/facetime/fctmb754bbc2/mac' data-ss-analytics-event="acs.link_click" href='https://support.apple.com/en-gb/guide/facetime/fctmb754bbc2/mac' id='toc-item-FCTMB754BBC2' data-tocid='FCTMB754BBC2' > <span class='name'>Get started with FaceTime on Mac</span> </a> </li> <li> <button class='section' data-ss-analytics-link-component_name='FaceTime User Guide' data-ss-analytics-link-component_type='toc list' data-ss-analytics-link-text='Set up FaceTime' data-ss-analytics-event="acs.link_click" aria-expanded='false' aria-controls='node-children-FCTM2CAF1382' onClick='' > <span class='name'>Set up FaceTime</span> </button> <ul id='node-children-FCTM2CAF1382' class='non-leaf-node-children'> <li> <a data-ss-analytics-link-component_name='FaceTime User Guide' data-ss-analytics-link-component_type='toc list' data-ss-analytics-link-text='FaceTime requirements' class='toc-item' data-ss-analytics-link-url='https://support.apple.com/en-gb/guide/facetime/fctm35515/mac' data-ajax-endpoint='https://support.apple.com/en-gb/guide/facetime/fctm35515/mac' data-ss-analytics-event="acs.link_click" href='https://support.apple.com/en-gb/guide/facetime/fctm35515/mac' id='toc-item-FCTM35515' data-tocid='FCTM35515' > <span class='name'>FaceTime requirements</span> </a> </li> <li> <a data-ss-analytics-link-component_name='FaceTime User Guide' data-ss-analytics-link-component_type='toc list' data-ss-analytics-link-text='Sign in to or out of FaceTime on Mac' class='toc-item' data-ss-analytics-link-url='https://support.apple.com/en-gb/guide/facetime/fctme7243ba3/mac' data-ajax-endpoint='https://support.apple.com/en-gb/guide/facetime/fctme7243ba3/mac' data-ss-analytics-event="acs.link_click" href='https://support.apple.com/en-gb/guide/facetime/fctme7243ba3/mac' id='toc-item-FCTME7243BA3' data-tocid='FCTME7243BA3' > <span class='name'>Sign in to or out of FaceTime on Mac</span> </a> </li> <li> <a data-ss-analytics-link-component_name='FaceTime User Guide' data-ss-analytics-link-component_type='toc list' data-ss-analytics-link-text='Set up your iPhone and Mac for phone calls' class='toc-item' data-ss-analytics-link-url='https://support.apple.com/en-gb/guide/facetime/fctm264ce831/mac' data-ajax-endpoint='https://support.apple.com/en-gb/guide/facetime/fctm264ce831/mac' data-ss-analytics-event="acs.link_click" href='https://support.apple.com/en-gb/guide/facetime/fctm264ce831/mac' id='toc-item-FCTM264CE831' data-tocid='FCTM264CE831' > <span class='name'>Set up your iPhone and Mac for phone calls</span> </a> </li> </ul> </li> <li> <button class='section' data-ss-analytics-link-component_name='FaceTime User Guide' data-ss-analytics-link-component_type='toc list' data-ss-analytics-link-text='Make and receive calls' data-ss-analytics-event="acs.link_click" aria-expanded='false' aria-controls='node-children-FCTM9E1612AF' onClick='' > <span class='name'>Make and receive calls</span> </button> <ul id='node-children-FCTM9E1612AF' class='non-leaf-node-children'> <li class="selected"> <a data-ss-analytics-link-component_name='FaceTime User Guide' data-ss-analytics-link-component_type='toc list' data-ss-analytics-link-text='Make and receive calls in FaceTime' class='toc-item' data-ss-analytics-link-url='https://support.apple.com/en-gb/guide/facetime/fctm35828/mac' data-ajax-endpoint='https://support.apple.com/en-gb/guide/facetime/fctm35828/mac' data-ss-analytics-event="acs.link_click" href='https://support.apple.com/en-gb/guide/facetime/fctm35828/mac' id='toc-item-FCTM35828' data-tocid='FCTM35828' aria-current='page' > <span class='name'>Make and receive calls in FaceTime</span> </a> </li> <li> <a data-ss-analytics-link-component_name='FaceTime User Guide' data-ss-analytics-link-component_type='toc list' data-ss-analytics-link-text='Make calls from other apps on your Mac' class='toc-item' data-ss-analytics-link-url='https://support.apple.com/en-gb/guide/facetime/fctm0b7eaa1b/mac' data-ajax-endpoint='https://support.apple.com/en-gb/guide/facetime/fctm0b7eaa1b/mac' data-ss-analytics-event="acs.link_click" href='https://support.apple.com/en-gb/guide/facetime/fctm0b7eaa1b/mac' id='toc-item-FCTM0B7EAA1B' data-tocid='FCTM0B7EAA1B' > <span class='name'>Make calls from other apps on your Mac</span> </a> </li> <li> <a data-ss-analytics-link-component_name='FaceTime User Guide' data-ss-analytics-link-component_type='toc list' data-ss-analytics-link-text='Return recent or missed calls' class='toc-item' data-ss-analytics-link-url='https://support.apple.com/en-gb/guide/facetime/fctme7a0d6f7/mac' data-ajax-endpoint='https://support.apple.com/en-gb/guide/facetime/fctme7a0d6f7/mac' data-ss-analytics-event="acs.link_click" href='https://support.apple.com/en-gb/guide/facetime/fctme7a0d6f7/mac' id='toc-item-FCTME7A0D6F7' data-tocid='FCTME7A0D6F7' > <span class='name'>Return recent or missed calls</span> </a> </li> <li> <a data-ss-analytics-link-component_name='FaceTime User Guide' data-ss-analytics-link-component_type='toc list' data-ss-analytics-link-text='Set up and use RTT calling' class='toc-item' data-ss-analytics-link-url='https://support.apple.com/en-gb/guide/facetime/fctma327c98c/mac' data-ajax-endpoint='https://support.apple.com/en-gb/guide/facetime/fctma327c98c/mac' data-ss-analytics-event="acs.link_click" href='https://support.apple.com/en-gb/guide/facetime/fctma327c98c/mac' id='toc-item-FCTMA327C98C' data-tocid='FCTMA327C98C' > <span class='name'>Set up and use RTT calling</span> </a> </li> <li> <a data-ss-analytics-link-component_name='FaceTime User Guide' data-ss-analytics-link-component_type='toc list' data-ss-analytics-link-text='Block callers' class='toc-item' data-ss-analytics-link-url='https://support.apple.com/en-gb/guide/facetime/fctmc801c779/mac' data-ajax-endpoint='https://support.apple.com/en-gb/guide/facetime/fctmc801c779/mac' data-ss-analytics-event="acs.link_click" href='https://support.apple.com/en-gb/guide/facetime/fctmc801c779/mac' id='toc-item-FCTMC801C779' data-tocid='FCTMC801C779' > <span class='name'>Block callers</span> </a> </li> <li> <a data-ss-analytics-link-component_name='FaceTime User Guide' data-ss-analytics-link-component_type='toc list' data-ss-analytics-link-text='Delete call history' class='toc-item' data-ss-analytics-link-url='https://support.apple.com/en-gb/guide/facetime/fctmdd83a81d/mac' data-ajax-endpoint='https://support.apple.com/en-gb/guide/facetime/fctmdd83a81d/mac' data-ss-analytics-event="acs.link_click" href='https://support.apple.com/en-gb/guide/facetime/fctmdd83a81d/mac' id='toc-item-FCTMDD83A81D' data-tocid='FCTMDD83A81D' > <span class='name'>Delete call history</span> </a> </li> </ul> </li> <li> <a data-ss-analytics-link-component_name='FaceTime User Guide' data-ss-analytics-link-component_type='toc list' data-ss-analytics-link-text='Start or join a call from a FaceTime link' class='toc-item' data-ss-analytics-link-url='https://support.apple.com/en-gb/guide/facetime/fctm2cd42547/mac' data-ajax-endpoint='https://support.apple.com/en-gb/guide/facetime/fctm2cd42547/mac' data-ss-analytics-event="acs.link_click" href='https://support.apple.com/en-gb/guide/facetime/fctm2cd42547/mac' id='toc-item-FCTM2CD42547' data-tocid='FCTM2CD42547' > <span class='name'>Start or join a call from a FaceTime link</span> </a> </li> <li> <button class='section' data-ss-analytics-link-component_name='FaceTime User Guide' data-ss-analytics-link-component_type='toc list' data-ss-analytics-link-text='Use video features in FaceTime' data-ss-analytics-event="acs.link_click" aria-expanded='false' aria-controls='node-children-FCTMB647E19D' onClick='' > <span class='name'>Use video features in FaceTime</span> </button> <ul id='node-children-FCTMB647E19D' class='non-leaf-node-children'> <li> <a data-ss-analytics-link-component_name='FaceTime User Guide' data-ss-analytics-link-component_type='toc list' data-ss-analytics-link-text='Use the built-in camera on Mac' class='toc-item' data-ss-analytics-link-url='https://support.apple.com/en-gb/guide/mac-help/mchlp2980/mac' data-ajax-endpoint='https://support.apple.com/en-gb/guide/mac-help/mchlp2980/mac' data-ss-analytics-event="acs.link_click" href='https://support.apple.com/en-gb/guide/mac-help/mchlp2980/mac' id='toc-item-FCTM92365182' data-tocid='FCTM92365182' > <span class='name'>Use the built-in camera on Mac</span> </a> </li> <li> <a data-ss-analytics-link-component_name='FaceTime User Guide' data-ss-analytics-link-component_type='toc list' data-ss-analytics-link-text='Take a Live Photo' class='toc-item' data-ss-analytics-link-url='https://support.apple.com/en-gb/guide/facetime/fctm0ce5cbbe/mac' data-ajax-endpoint='https://support.apple.com/en-gb/guide/facetime/fctm0ce5cbbe/mac' data-ss-analytics-event="acs.link_click" href='https://support.apple.com/en-gb/guide/facetime/fctm0ce5cbbe/mac' id='toc-item-FCTM0CE5CBBE' data-tocid='FCTM0CE5CBBE' > <span class='name'>Take a Live Photo</span> </a> </li> <li> <a data-ss-analytics-link-component_name='FaceTime User Guide' data-ss-analytics-link-component_type='toc list' data-ss-analytics-link-text='Use video conferencing features on Mac' class='toc-item' data-ss-analytics-link-url='https://support.apple.com/en-gb/guide/mac-help/mchlff01c919/mac' data-ajax-endpoint='https://support.apple.com/en-gb/guide/mac-help/mchlff01c919/mac' data-ss-analytics-event="acs.link_click" href='https://support.apple.com/en-gb/guide/mac-help/mchlff01c919/mac' id='toc-item-FCTM48BCDB48' data-tocid='FCTM48BCDB48' > <span class='name'>Use video conferencing features on Mac</span> </a> </li> <li> <a data-ss-analytics-link-component_name='FaceTime User Guide' data-ss-analytics-link-component_type='toc list' data-ss-analytics-link-text='Use Presenter Overlay during video conferencing' class='toc-item' data-ss-analytics-link-url='https://support.apple.com/en-gb/guide/facetime/fctm6333f4bd/mac' data-ajax-endpoint='https://support.apple.com/en-gb/guide/facetime/fctm6333f4bd/mac' data-ss-analytics-event="acs.link_click" href='https://support.apple.com/en-gb/guide/facetime/fctm6333f4bd/mac' id='toc-item-FCTM6333F4BD' data-tocid='FCTM6333F4BD' > <span class='name'>Use Presenter Overlay during video conferencing</span> </a> </li> </ul> </li> <li> <button class='section' data-ss-analytics-link-component_name='FaceTime User Guide' data-ss-analytics-link-component_type='toc list' data-ss-analytics-link-text='While on a FaceTime call' data-ss-analytics-event="acs.link_click" aria-expanded='false' aria-controls='node-children-FCTMBC72E812' onClick='' > <span class='name'>While on a FaceTime call</span> </button> <ul id='node-children-FCTMBC72E812' class='non-leaf-node-children'> <li> <a data-ss-analytics-link-component_name='FaceTime User Guide' data-ss-analytics-link-component_type='toc list' data-ss-analytics-link-text='Add people to a FaceTime call' class='toc-item' data-ss-analytics-link-url='https://support.apple.com/en-gb/guide/facetime/fctm27c9742e/mac' data-ajax-endpoint='https://support.apple.com/en-gb/guide/facetime/fctm27c9742e/mac' data-ss-analytics-event="acs.link_click" href='https://support.apple.com/en-gb/guide/facetime/fctm27c9742e/mac' id='toc-item-FCTM27C9742E' data-tocid='FCTM27C9742E' > <span class='name'>Add people to a FaceTime call</span> </a> </li> <li> <a data-ss-analytics-link-component_name='FaceTime User Guide' data-ss-analytics-link-component_type='toc list' data-ss-analytics-link-text='Move a FaceTime call to another device' class='toc-item' data-ss-analytics-link-url='https://support.apple.com/en-gb/guide/facetime/fctmc88feb83/mac' data-ajax-endpoint='https://support.apple.com/en-gb/guide/facetime/fctmc88feb83/mac' data-ss-analytics-event="acs.link_click" href='https://support.apple.com/en-gb/guide/facetime/fctmc88feb83/mac' id='toc-item-FCTMC88FEB83' data-tocid='FCTMC88FEB83' > <span class='name'>Move a FaceTime call to another device</span> </a> </li> <li> <a data-ss-analytics-link-component_name='FaceTime User Guide' data-ss-analytics-link-component_type='toc list' data-ss-analytics-link-text='Use SharePlay' class='toc-item' data-ss-analytics-link-url='https://support.apple.com/en-gb/guide/facetime/fctm725416ba/mac' data-ajax-endpoint='https://support.apple.com/en-gb/guide/facetime/fctm725416ba/mac' data-ss-analytics-event="acs.link_click" href='https://support.apple.com/en-gb/guide/facetime/fctm725416ba/mac' id='toc-item-FCTM725416BA' data-tocid='FCTM725416BA' > <span class='name'>Use SharePlay</span> </a> </li> <li> <a data-ss-analytics-link-component_name='FaceTime User Guide' data-ss-analytics-link-component_type='toc list' data-ss-analytics-link-text='Collaborate on projects during a FaceTime call' class='toc-item' data-ss-analytics-link-url='https://support.apple.com/en-gb/guide/facetime/fctme72216e0/mac' data-ajax-endpoint='https://support.apple.com/en-gb/guide/facetime/fctme72216e0/mac' data-ss-analytics-event="acs.link_click" href='https://support.apple.com/en-gb/guide/facetime/fctme72216e0/mac' id='toc-item-FCTME72216E0' data-tocid='FCTME72216E0' > <span class='name'>Collaborate on projects during a FaceTime call</span> </a> </li> <li> <a data-ss-analytics-link-component_name='FaceTime User Guide' data-ss-analytics-link-component_type='toc list' data-ss-analytics-link-text='Change your view of a call' class='toc-item' data-ss-analytics-link-url='https://support.apple.com/en-gb/guide/facetime/fctm35523/mac' data-ajax-endpoint='https://support.apple.com/en-gb/guide/facetime/fctm35523/mac' data-ss-analytics-event="acs.link_click" href='https://support.apple.com/en-gb/guide/facetime/fctm35523/mac' id='toc-item-FCTM35523' data-tocid='FCTM35523' > <span class='name'>Change your view of a call</span> </a> </li> <li> <a data-ss-analytics-link-component_name='FaceTime User Guide' data-ss-analytics-link-component_type='toc list' data-ss-analytics-link-text='Manage phone calls' class='toc-item' data-ss-analytics-link-url='https://support.apple.com/en-gb/guide/facetime/fctm8c86a28c/mac' data-ajax-endpoint='https://support.apple.com/en-gb/guide/facetime/fctm8c86a28c/mac' data-ss-analytics-event="acs.link_click" href='https://support.apple.com/en-gb/guide/facetime/fctm8c86a28c/mac' id='toc-item-FCTM8C86A28C' data-tocid='FCTM8C86A28C' > <span class='name'>Manage phone calls</span> </a> </li> <li> <a data-ss-analytics-link-component_name='FaceTime User Guide' data-ss-analytics-link-component_type='toc list' data-ss-analytics-link-text='Change audio options' class='toc-item' data-ss-analytics-link-url='https://support.apple.com/en-gb/guide/facetime/fctme7c07113/mac' data-ajax-endpoint='https://support.apple.com/en-gb/guide/facetime/fctme7c07113/mac' data-ss-analytics-event="acs.link_click" href='https://support.apple.com/en-gb/guide/facetime/fctme7c07113/mac' id='toc-item-FCTME7C07113' data-tocid='FCTME7C07113' > <span class='name'>Change audio options</span> </a> </li> <li> <a data-ss-analytics-link-component_name='FaceTime User Guide' data-ss-analytics-link-component_type='toc list' data-ss-analytics-link-text='Turn on Live Captions' class='toc-item' data-ss-analytics-link-url='https://support.apple.com/en-gb/guide/facetime/fctmcd23d9be/mac' data-ajax-endpoint='https://support.apple.com/en-gb/guide/facetime/fctmcd23d9be/mac' data-ss-analytics-event="acs.link_click" href='https://support.apple.com/en-gb/guide/facetime/fctmcd23d9be/mac' id='toc-item-FCTMCD23D9BE' data-tocid='FCTMCD23D9BE' > <span class='name'>Turn on Live Captions</span> </a> </li> </ul> </li> <li> <button class='section' data-ss-analytics-link-component_name='FaceTime User Guide' data-ss-analytics-link-component_type='toc list' data-ss-analytics-link-text='Share screens' data-ss-analytics-event="acs.link_click" aria-expanded='false' aria-controls='node-children-FCTMC2DF8A65' onClick='' > <span class='name'>Share screens</span> </button> <ul id='node-children-FCTMC2DF8A65' class='non-leaf-node-children'> <li> <a data-ss-analytics-link-component_name='FaceTime User Guide' data-ss-analytics-link-component_type='toc list' data-ss-analytics-link-text='Share your screen' class='toc-item' data-ss-analytics-link-url='https://support.apple.com/en-gb/guide/facetime/fctmdcf2007a/mac' data-ajax-endpoint='https://support.apple.com/en-gb/guide/facetime/fctmdcf2007a/mac' data-ss-analytics-event="acs.link_click" href='https://support.apple.com/en-gb/guide/facetime/fctmdcf2007a/mac' id='toc-item-FCTMDCF2007A' data-tocid='FCTMDCF2007A' > <span class='name'>Share your screen</span> </a> </li> <li> <a data-ss-analytics-link-component_name='FaceTime User Guide' data-ss-analytics-link-component_type='toc list' data-ss-analytics-link-text='Request or give remote control' class='toc-item' data-ss-analytics-link-url='https://support.apple.com/en-gb/guide/facetime/fctmebd8481a/mac' data-ajax-endpoint='https://support.apple.com/en-gb/guide/facetime/fctmebd8481a/mac' data-ss-analytics-event="acs.link_click" href='https://support.apple.com/en-gb/guide/facetime/fctmebd8481a/mac' id='toc-item-FCTMEBD8481A' data-tocid='FCTMEBD8481A' > <span class='name'>Request or give remote control</span> </a> </li> </ul> </li> <li> <button class='section' data-ss-analytics-link-component_name='FaceTime User Guide' data-ss-analytics-link-component_type='toc list' data-ss-analytics-link-text='Customise FaceTime on Mac' data-ss-analytics-event="acs.link_click" aria-expanded='false' aria-controls='node-children-FCTM1DE4EA90' onClick='' > <span class='name'>Customise FaceTime on Mac</span> </button> <ul id='node-children-FCTM1DE4EA90' class='non-leaf-node-children'> <li> <a data-ss-analytics-link-component_name='FaceTime User Guide' data-ss-analytics-link-component_type='toc list' data-ss-analytics-link-text='Change settings' class='toc-item' data-ss-analytics-link-url='https://support.apple.com/en-gb/guide/facetime/fctm0af58216/mac' data-ajax-endpoint='https://support.apple.com/en-gb/guide/facetime/fctm0af58216/mac' data-ss-analytics-event="acs.link_click" href='https://support.apple.com/en-gb/guide/facetime/fctm0af58216/mac' id='toc-item-FCTM0AF58216' data-tocid='FCTM0AF58216' > <span class='name'>Change settings</span> </a> </li> <li> <a data-ss-analytics-link-component_name='FaceTime User Guide' data-ss-analytics-link-component_type='toc list' data-ss-analytics-link-text='Change or turn off notifications' class='toc-item' data-ss-analytics-link-url='https://support.apple.com/en-gb/guide/facetime/fctmb2a13557/mac' data-ajax-endpoint='https://support.apple.com/en-gb/guide/facetime/fctmb2a13557/mac' data-ss-analytics-event="acs.link_click" href='https://support.apple.com/en-gb/guide/facetime/fctmb2a13557/mac' id='toc-item-FCTMB2A13557' data-tocid='FCTMB2A13557' > <span class='name'>Change or turn off notifications</span> </a> </li> <li> <a data-ss-analytics-link-component_name='FaceTime User Guide' data-ss-analytics-link-component_type='toc list' data-ss-analytics-link-text='Change ringtones' class='toc-item' data-ss-analytics-link-url='https://support.apple.com/en-gb/guide/facetime/fctm1045f51f/mac' data-ajax-endpoint='https://support.apple.com/en-gb/guide/facetime/fctm1045f51f/mac' data-ss-analytics-event="acs.link_click" href='https://support.apple.com/en-gb/guide/facetime/fctm1045f51f/mac' id='toc-item-FCTM1045F51F' data-tocid='FCTM1045F51F' > <span class='name'>Change ringtones</span> </a> </li> <li> <a data-ss-analytics-link-component_name='FaceTime User Guide' data-ss-analytics-link-component_type='toc list' data-ss-analytics-link-text='Choose a camera or microphone' class='toc-item' data-ss-analytics-link-url='https://support.apple.com/en-gb/guide/facetime/fctm26739220/mac' data-ajax-endpoint='https://support.apple.com/en-gb/guide/facetime/fctm26739220/mac' data-ss-analytics-event="acs.link_click" href='https://support.apple.com/en-gb/guide/facetime/fctm26739220/mac' id='toc-item-FCTM26739220' data-tocid='FCTM26739220' > <span class='name'>Choose a camera or microphone</span> </a> </li> </ul> </li> <li> <a data-ss-analytics-link-component_name='FaceTime User Guide' data-ss-analytics-link-component_type='toc list' data-ss-analytics-link-text='Keyboard shortcuts' class='toc-item' data-ss-analytics-link-url='https://support.apple.com/en-gb/guide/facetime/fctma3b7b94b/mac' data-ajax-endpoint='https://support.apple.com/en-gb/guide/facetime/fctma3b7b94b/mac' data-ss-analytics-event="acs.link_click" href='https://support.apple.com/en-gb/guide/facetime/fctma3b7b94b/mac' id='toc-item-FCTMA3B7B94B' data-tocid='FCTMA3B7B94B' > <span class='name'>Keyboard shortcuts</span> </a> </li> <li> <a data-ss-analytics-link-component_name='FaceTime User Guide' data-ss-analytics-link-component_type='toc list' data-ss-analytics-link-text='If you can’t make or receive calls' class='toc-item' data-ss-analytics-link-url='https://support.apple.com/en-gb/guide/facetime/fctmaa28a6b6/mac' data-ajax-endpoint='https://support.apple.com/en-gb/guide/facetime/fctmaa28a6b6/mac' data-ss-analytics-event="acs.link_click" href='https://support.apple.com/en-gb/guide/facetime/fctmaa28a6b6/mac' id='toc-item-FCTMAA28A6B6' data-tocid='FCTMAA28A6B6' > <span class='name'>If you can’t make or receive calls</span> </a> </li> <li> <a data-ss-analytics-link-component_name='FaceTime User Guide' data-ss-analytics-link-component_type='toc list' data-ss-analytics-link-text='Copyright' class='toc-item' data-ss-analytics-link-url='https://support.apple.com/en-gb/guide/facetime/apd2185d6ee5/mac' data-ajax-endpoint='https://support.apple.com/en-gb/guide/facetime/apd2185d6ee5/mac' data-ss-analytics-event="acs.link_click" href='https://support.apple.com/en-gb/guide/facetime/apd2185d6ee5/mac' id='toc-item-APD2185D6EE5' data-tocid='APD2185D6EE5' > <span class='name'>Copyright</span> </a> </li> </ul> </div> </div> <div id='article-section-wrapper'> <div id='article-section' role='presentation'> <div class='AppleTopic apd-topic dark-mode-enabled book book-content'> <div><body dir="ltr" id="fctm35828" class="AppleTopic apd-topic dark-mode-enabled" data-istaskopen="true" data-designversion="2" lang="en-gb"><a name="fctm35828"></a><figure class="topicIcon"><img src="https://help.apple.com/assets/66E1E0FD59561EBF91085AEC/66E1E0FE66CEC16A420EB897/en_GB/b656dd5c27c0cd7b9f23fe70c352f8b6.png" alt="" height="30" width="30" originalImageName="SharedGlobalArt/AppIconTopic_FaceTime.png"></figure><h1>Make and receive calls in FaceTime on Mac</h1><p>You can use FaceTime on your Mac to connect and communicate with friends, family or colleagues. FaceTime video calls let you see others’ expressions and reactions just as if you were face to face. When you don’t want to use your camera, you can make a FaceTime audio call. FaceTime video and audio calls use the Wi-Fi connection on your Mac.</p><p>You can also use FaceTime to make or answer phone calls, which use <a href="https://support.apple.com/en-gb/guide/facetime/aside/glos60ead64c/36/mac/15.0" class="xRef Aside">mobile network minutes</a> on your iPhone plan.</p><p>To make and receive calls, you need to <a href="https://support.apple.com/en-gb/guide/facetime/aside/glos0159e54b/36/mac/15.0" class="xRef Aside">sign in to FaceTime with your Apple Account</a> on a device that meets <a href="https://support.apple.com/en-gb/guide/facetime/aside/glos0229ee5f/36/mac/15.0" class="xRef Aside">these requirements</a>.</p><div class="Alert"><p class="SiriQuery"><strong class="siri">Siri: </strong>Say something like: <span class="SaytoSiri">“FaceTime mum”</span> or <span class="SaytoSiri">“FaceTime audio <em>[phone number]</em>”.</span></p></div><p><a href="https://support.apple.com/en-gb/guide/mac-help/mchl6b029310" class="URL">Learn how to use Siri</a>.</p><p><a href="x-help-action://openApp?bundleId=com.apple.FaceTime" class="URL">Open FaceTime for me</a></p><figure><img src="https://help.apple.com/assets/66E1E0FD59561EBF91085AEC/66E1E0FE66CEC16A420EB897/en_GB/5691932b2be625088c6e7dc8d0dae123.png" alt="The New FaceTime window — enter callers directly in the To field or choose them from Suggested." height="446" width="466" originalImageName="Art/S0002_NewFaceTimeCall.png"></figure><div id="fctm5d0d883c" class="Task"><h2 aria-controls="aria-fctm5d0d883c" class="Name">Make a call</h2><div class="TaskBody" role="region" aria-hidden="false" id="aria-fctm5d0d883c"><p>You can make a FaceTime call to anyone who’s using an Apple device, as long as your Mac and their device meet <a href="https://support.apple.com/en-gb/guide/facetime/aside/glos0229ee5f/36/mac/15.0" class="xRef Aside">FaceTime requirements</a> or <a href="https://support.apple.com/en-gb/guide/facetime/aside/glos85dfed83/36/mac/15.0" class="xRef Aside">Group FaceTime requirements</a>. You can also make a phone call or RTT call.</p><ol><li><p>Go to the FaceTime app <img src="https://help.apple.com/assets/66E1E0FD59561EBF91085AEC/66E1E0FE66CEC16A420EB897/en_GB/b656dd5c27c0cd7b9f23fe70c352f8b6.png" alt="" height="30" width="30" originalImageName="SharedGlobalArt/AppIconTopic_FaceTime.png"> on your Mac.</p></li><li><p>Click New FaceTime.</p></li><li><p>Type a phone number, an email address or a name from your contacts list, then press Return. (You can also click a contact under Suggested.)</p><p>To make a Group FaceTime call, enter each person’s contact information in the To field. You can add up to 32 participants.</p></li><li><p>Do any of the following:</p><ul><li><p><em>Make a FaceTime call:</em> Click <img src="https://help.apple.com/assets/66E1E0FD59561EBF91085AEC/66E1E0FE66CEC16A420EB897/en_GB/3d94fb9752d1daf613a78a52245a66a8.png" alt="the FaceTime Video Call button" height="30" width="72" originalImageName="SharedGlobalArt/IL_VideoAccept.png"> to make a video call, or click <img src="https://help.apple.com/assets/66E1E0FD59561EBF91085AEC/66E1E0FE66CEC16A420EB897/en_GB/8253eba5f24c910a449d2ea929b8e105.png" alt="the menu button" height="30" width="31" originalImageName="SharedGlobalArt/IL_ChevronDown.png"> next to <img src="https://help.apple.com/assets/66E1E0FD59561EBF91085AEC/66E1E0FE66CEC16A420EB897/en_GB/3d94fb9752d1daf613a78a52245a66a8.png" alt="the FaceTime Video Call button" height="30" width="72" originalImageName="SharedGlobalArt/IL_VideoAccept.png"> and choose FaceTime Audio.</p></li><li><p><em>Make a phone call:</em> Click <img src="https://help.apple.com/assets/66E1E0FD59561EBF91085AEC/66E1E0FE66CEC16A420EB897/en_GB/8253eba5f24c910a449d2ea929b8e105.png" alt="the menu button" height="30" width="31" originalImageName="SharedGlobalArt/IL_ChevronDown.png"> next to <span class="NoBreak"><img src="https://help.apple.com/assets/66E1E0FD59561EBF91085AEC/66E1E0FE66CEC16A420EB897/en_GB/3d94fb9752d1daf613a78a52245a66a8.png" alt="the FaceTime Video Call button" height="30" width="72" originalImageName="SharedGlobalArt/IL_VideoAccept.png">, </span>then choose the phone number you want to call.</p><p>If the phone number can’t be selected, make sure you’ve <a href="https://support.apple.com/en-gb/guide/facetime/set-up-your-iphone-and-mac-for-phone-calls-fctm264ce831/36/mac/15.0" class="xRef AppleTopic">set up your iPhone and Mac for phone calls</a>.</p><div class="Alert"><p class="Note"><em>Note: </em>Phone calls you make and receive on your Mac use <a href="https://support.apple.com/en-gb/guide/facetime/aside/glos60ead64c/36/mac/15.0" class="xRef Aside">mobile network minutes</a> — mobile network charges may apply.</p></div></li><li><p><em>Make an RTT phone call:</em> See <a href="https://support.apple.com/en-gb/guide/facetime/set-up-and-use-rtt-calling-fctma327c98c/36/mac/15.0#fctmf4a80890" " class="xRef Task">Make RTT calls</a>.</p></li></ul></li></ol></div></div><div id="fctm2b74156e" class="Task"><h2 aria-controls="aria-fctm2b74156e" class="Name">Answer a call</h2><div class="TaskBody" role="region" aria-hidden="false" id="aria-fctm2b74156e"><p>When you’re <a href="https://support.apple.com/en-gb/guide/facetime/sign-in-to-or-out-of-facetime-on-mac-fctme7243ba3/36/mac/15.0" class="xRef AppleTopic">signed in</a>, you can answer calls, even if FaceTime isn’t open.</p><p>On your Mac, do one of the following:</p><ul><li><p><em>Answer a video call:</em> Click <span class="NoBreak"><img src="https://help.apple.com/assets/66E1E0FD59561EBF91085AEC/66E1E0FE66CEC16A420EB897/en_GB/3d94fb9752d1daf613a78a52245a66a8.png" alt="the Accept Video Call button" height="30" width="72" originalImageName="SharedGlobalArt/IL_VideoAccept.png">.</span></p></li><li><p><em>Answer an audio call or phone call:</em> Click <span class="NoBreak"><img src="https://help.apple.com/assets/66E1E0FD59561EBF91085AEC/66E1E0FE66CEC16A420EB897/en_GB/9478665804edaa5bfe7067daae79560d.png" alt="the Accept Video Call button" height="30" width="72" originalImageName="SharedGlobalArt/IL_AudioAccept.png">.</span></p><div class="Alert"><p class="Note"><em>Note: </em>Phone calls you make and receive on your Mac use <a href="https://support.apple.com/en-gb/guide/facetime/aside/glos60ead64c/36/mac/15.0" class="xRef Aside">mobile network minutes</a> — mobile network charges may apply.</p></div></li><li><p><em>Answer an RTT (Real-Time Text) call:</em> Click <span class="NoBreak"><img src="https://help.apple.com/assets/66E1E0FD59561EBF91085AEC/66E1E0FE66CEC16A420EB897/en_GB/9478665804edaa5bfe7067daae79560d.png" alt="the Accept Video Call button" height="30" width="72" originalImageName="SharedGlobalArt/IL_AudioAccept.png">, </span>then click <span class="NoBreak"><img src="https://help.apple.com/assets/66E1E0FD59561EBF91085AEC/66E1E0FE66CEC16A420EB897/en_GB/98e0e817d934fa71d9ea7b9475b42d12.png" alt="the RTT button" height="30" width="30" originalImageName="SharedGlobalArt/IL_TeletypeCircleFill.png">.</span></p><div class="Alert"><p class="Note"><em>Note: </em>RTT phone calls you make and receive on your Mac use <a href="https://support.apple.com/en-gb/guide/facetime/aside/glos60ead64c/36/mac/15.0" class="xRef Aside">mobile network minutes</a> — mobile network charges may apply.</p></div></li><li><p><em>Answer a video call as an audio call:</em> Click <img src="https://help.apple.com/assets/66E1E0FD59561EBF91085AEC/66E1E0FE66CEC16A420EB897/en_GB/8253eba5f24c910a449d2ea929b8e105.png" alt="the menu button" height="30" width="31" originalImageName="SharedGlobalArt/IL_ChevronDown.png"> next to <span class="NoBreak"><img src="https://help.apple.com/assets/66E1E0FD59561EBF91085AEC/66E1E0FE66CEC16A420EB897/en_GB/3d94fb9752d1daf613a78a52245a66a8.png" alt="the Accept Video Call button" height="30" width="72" originalImageName="SharedGlobalArt/IL_VideoAccept.png">, </span>then choose Answer as Audio (the camera is automatically off).</p></li><li><p><em>Accept a call while on another call:</em> Click End & Accept or Hold & Accept. (Video calls can’t be placed on hold.)</p></li></ul></div></div><div id="fctm280bdeb1" class="Task"><h2 aria-controls="aria-fctm280bdeb1" class="Name">Decline a call</h2><div class="TaskBody" role="region" aria-hidden="false" id="aria-fctm280bdeb1"><p>When you’re <a href="https://support.apple.com/en-gb/guide/facetime/sign-in-to-or-out-of-facetime-on-mac-fctme7243ba3/36/mac/15.0" class="xRef AppleTopic">signed in</a>, you can answer calls, even if FaceTime isn’t open.</p><p>When you get a notification of an incoming FaceTime call, do one of the following:</p><ul><li><p><em>Decline the call:</em> Click <span class="NoBreak"><img src="https://help.apple.com/assets/66E1E0FD59561EBF91085AEC/66E1E0FE66CEC16A420EB897/en_GB/ad74019b4e38892ef6cc61159555afc9.png" alt="the Decline Call button" height="30" width="72" originalImageName="SharedGlobalArt/IL_FTDecline.png">.</span></p></li><li><p><em>Reply with a message or create a callback reminder:</em> Click <img src="https://help.apple.com/assets/66E1E0FD59561EBF91085AEC/66E1E0FE66CEC16A420EB897/en_GB/8253eba5f24c910a449d2ea929b8e105.png" alt="the menu button" height="30" width="31" originalImageName="SharedGlobalArt/IL_ChevronDown.png"> next to <span class="NoBreak"><img src="https://help.apple.com/assets/66E1E0FD59561EBF91085AEC/66E1E0FE66CEC16A420EB897/en_GB/ad74019b4e38892ef6cc61159555afc9.png" alt="the Decline Call button" height="30" width="72" originalImageName="SharedGlobalArt/IL_FTDecline.png">, </span>then choose an option.</p></li></ul><div class="Alert"><p class="Tip"><strong class="tip">Tip: </strong>If the call came from a person you don’t want to receive calls from, you can <a href="https://support.apple.com/en-gb/guide/facetime/block-callers-fctmc801c779/36/mac/15.0" class="xRef AppleTopic">block the caller</a>. You can also <a href="https://support.apple.com/en-gb/guide/mac-help/mchl28078f8d" class="URL">use Screen Time to set up communication limits</a>.</p></div></div></div><div id="fctm65ab0dfc" class="Task"><h2 aria-controls="aria-fctm65ab0dfc" class="Name">End a call</h2><div class="TaskBody" role="region" aria-hidden="false" id="aria-fctm65ab0dfc"><p>On your Mac, move the pointer over the call window, then do one of the following:</p><ul><li><p><em>End a FaceTime video call:</em> Click <span class="NoBreak"><img src="https://help.apple.com/assets/66E1E0FD59561EBF91085AEC/66E1E0FE66CEC16A420EB897/en_GB/f0b570f48e9ddb8f16dbfd89c5a3feca.png" alt="the End Call button" height="30" width="30" originalImageName="SharedGlobalArt/IL_XMarkCircleFillRed.png">.</span></p></li><li><p><em>End a FaceTime audio call or a phone call:</em> Click <span class="NoBreak"><img src="https://help.apple.com/assets/66E1E0FD59561EBF91085AEC/66E1E0FE66CEC16A420EB897/en_GB/a450e730ecc6a5db2653f5b84876fa82.png" alt="the End Audio Call button" height="30" width="36" originalImageName="SharedGlobalArt/IL_PhoneDownFillRed.png">.</span></p></li></ul></div></div><div id="fctma6c27e10" class="Task"><h2 aria-controls="aria-fctma6c27e10" class="Name">Leave a Group FaceTime call</h2><div class="TaskBody" role="region" aria-hidden="false" id="aria-fctma6c27e10"><p>Click <span class="NoBreak"><img src="https://help.apple.com/assets/66E1E0FD59561EBF91085AEC/66E1E0FE66CEC16A420EB897/en_GB/f0b570f48e9ddb8f16dbfd89c5a3feca.png" alt="the Leave Call button" height="30" width="30" originalImageName="SharedGlobalArt/IL_XMarkCircleFillRed.png">.</span></p><p>When you leave a Group FaceTime call, it remains active until all participants leave. To rejoin a call that’s still active, double-click the call in your call history, then click Join.</p></div></div><div class="LinkUniversal"><strong>See also</strong><a href="https://support.apple.com/en-gb/guide/facetime/if-you-cant-make-or-receive-calls-fctmaa28a6b6/36/mac/15.0" class="xRef AppleTopic">If you can’t make or receive calls in FaceTime on Mac</a><a href="https://support.apple.com/en-gb/guide/facetime/return-recent-or-missed-calls-fctme7a0d6f7/36/mac/15.0" class="xRef AppleTopic">Return recent or missed FaceTime calls on Mac</a><a href="https://support.apple.com/en-gb/guide/facetime/add-people-to-a-facetime-call-fctm27c9742e/36/mac/15.0" class="xRef AppleTopic">Add people to a FaceTime call on Mac</a><a href="https://support.apple.com/en-gb/guide/facetime/make-calls-from-other-apps-on-your-mac-fctm0b7eaa1b/36/mac/15.0" class="xRef AppleTopic">Make calls from other apps on your Mac</a><a href="https://support.apple.com/en-gb/guide/facetime/start-or-join-a-call-from-a-facetime-link-fctm2cd42547/36/mac/15.0" class="xRef AppleTopic">Start or join a call from a FaceTime link</a><a href="https://support.apple.com/en-gb/102203" class="URL">Apple Support article: If FaceTime isn’t working on your Mac</a></div></body></div> </div> </div> </div> <div id='aside-hidden-content'> <div class="main"> </div> </div> <div id='helpful-rating-wrapper'> <div id='helpful' class='ratings okapi-enabled'> <div id='question-state' class='show'> <fieldset> <legend> <span id="okapi-a">Helpful?</span> </legend> <div class='helpful-btn-grp'> <button class='button button-secondary' id='yes-button' data-ss-analytics-link-component_name='helpful' data-ss-analytics-link-component_type='helpful' data-ss-analytics-link-text='yes' data-ss-analytics-event=acs.link_click title='Solved my problem'> Yes </button> <button class='button button-secondary' id='no-button' data-ss-analytics-link-component_name='helpful' data-ss-analytics-link-component_type='helpful' data-ss-analytics-link-text='no' data-ss-analytics-event=acs.link_click title='Not helpful'> No </button> </div> </fieldset> </div> <div id='feedback-state' class="form-element form-textbox-labelbelow hide"> <form autocomplete="off"> <input type='hidden' id='form-counter-error-message' value="Maximum character limit is 250." /> <label id='feedback-label' data-no-label="Thanks for letting us know." data-yes-label="We’re glad this article helped." ></label> <div class='form-element form-textbox-labelbelow' id='feedback'> <div class="textarea-wrapper"> <span class='form-label' id='optional_label' aria-hidden='true'></span> <div> <textarea class='form-textbox form-textbox-textarea form-counter-textarea form-textbox-entered' data-no-placeholder="How can we make this article more helpful? 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