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data-da-so-language="en" data-da-so-name="2" data-da-so-type="viewport" data-da-so-version="general-support-services" data-da-so-url="/contact-us"> <h2 id="General_support_services" class="lb-txt-bold lb-txt-none lb-txt-28 lb-h2 lb-title" style="color:#232f3e;"> General support services</h2> <div class="lb-xb-grid-wrap"> <div class="lb-xb-grid lb-row-max-large lb-xb-equal-height lb-snap lb-tiny-xb-1 lb-mid-xb-3"> <div class="lb-xbcol"> <div class="lb-border-p-feature lb-box"> <h3 id="Sales_support" class="lb-txt-bold lb-txt-none lb-txt-24 lb-h3 lb-title" style="color:#232F3E;"> Sales support</h3> <div class="lb-txt-none lb-txt-16 lb-txt" style="color:#232F3E;"> Submit a sales request or connect with a sales associate. </div> <div class="lb-tiny-hide lb-small-show lb-mid-show lb-large-show lb-xlarge-show lb-btn"> <a class="lb-btn-p" href="/contact-us/sales-support/" role="button"> <span> Connect with AWS sales support</span> </a> </div> <div class="lb-small-hide lb-mid-hide lb-large-hide lb-xlarge-hide lb-rtxt"> <p><a href="/contact-us/sales-support/" target="_self">Connect with AWS sales support »</a></p> </div> </div> </div> <div class="lb-xbcol"> <div class="lb-border-p-feature lb-box"> <h3 id="Compliance_support" class="lb-txt-bold lb-txt-none lb-txt-24 lb-h3 lb-title" style="color:#232F3E;"> Compliance support</h3> <div class="lb-txt-none lb-txt-16 lb-txt" style="color:#232F3E; padding-bottom:23px;"> Request support related to AWS compliance. </div> <div class="lb-tiny-hide lb-small-show lb-mid-show lb-large-show lb-xlarge-show lb-btn"> <a class="lb-btn-p" href="/contact-us/compliance-support/" role="button"> <span> Connect with AWS compliance support</span> </a> </div> <div class="lb-small-hide lb-mid-hide lb-large-hide lb-xlarge-hide lb-rtxt"> <p><a href="/contact-us/compliance-support/" target="_self">Connect with AWS compliance support »</a></p> </div> </div> </div> <div class="lb-xbcol"> </div> </div> </div> </div> </div> </div> <div class="lb-grid" style="background-color:#FBFBFB;"> <div class="lb-row lb-row-max-large lb-snap"> <div class="lb-col lb-tiny-24 lb-mid-24"> <div class="lb-data-attr-wrapper data-attr-wrapper" data-da-type="so" data-da-so-category="monitoring" data-da-so-language="en" data-da-so-name="3" data-da-so-type="viewport" data-da-so-version="subscriber-support-services" data-da-so-url="/contact-us"> <h2 id="Subscriber_support_services" class="lb-txt-bold lb-txt-none lb-txt-28 lb-h2 lb-title" style="color:#232f3e;"> Subscriber support services</h2> <div class="lb-xb-grid-wrap"> <div class="lb-xb-grid lb-row-max-large lb-xb-equal-height lb-snap lb-tiny-xb-1 lb-mid-xb-3"> <div class="lb-xbcol"> <div class="lb-border-p-feature lb-box" style="background-color:#ffffff;"> <h3 id="Technical_support" class="lb-txt-bold lb-txt-none lb-txt-24 lb-h3 lb-title" style="color:#232F3E;"> Technical support</h3> <hr class="lb-divider-med"> <div class="lb-txt-none lb-txt-16 lb-txt" style="color:#232F3E;"> Support for service-related technical issues. Unavailable under the Basic Support Plan. </div> <div class="lb-tiny-hide lb-small-show lb-mid-show lb-large-show lb-xlarge-show lb-btn"> <a class="lb-btn-p" href="https://console.aws.amazon.com/support/home#/case/create?issueType=technical" role="button"> <span> Sign in and submit AWS support request</span> </a> </div> <div class="lb-small-hide lb-mid-hide lb-large-hide lb-xlarge-hide lb-rtxt"> <p><a href="https://console.aws.amazon.com/support/home#/case/create?issueType=technical" target="_blank" rel="noopener"><b>Sign in and submit AWS support request »</b></a></p> </div> <a class="lb-tiny-align-center lb-small-align-center lb-mid-align-center lb-large-align-center lb-xlarge-align-center lb-txt-bold lb-txt-none lb-txt-14 lb-txt" style="color:#0073BB;" href="/premiumsupport/"> Learn about the AWS Support Plan options</a> </div> </div> <div class="lb-xbcol"> <div class="lb-border-p-feature lb-box" style="background-color:#ffffff;"> <h3 id="Billing_or_account_support" class="lb-txt-bold lb-txt-none lb-txt-24 lb-h3 lb-title" style="color:#232F3E;"> Billing or account support</h3> <hr class="lb-divider-med"> <div class="lb-txt-none lb-txt-16 lb-txt" style="color:#232F3E;"> Assistance with account and billing-related inquiries. </div> <div class="lb-tiny-hide lb-small-show lb-mid-show lb-large-show lb-xlarge-show lb-btn"> <a class="lb-btn-p" href="https://console.aws.amazon.com/support/home#/case/create?issueType=customer-service" role="button"> <span> Sign in and submit AWS billing request</span> </a> </div> <div class="lb-small-hide lb-mid-hide lb-large-hide lb-xlarge-hide lb-rtxt"> <p><a href="https://console.aws.amazon.com/support/home#/case/create?issueType=customer-service" target="_blank" rel="noopener"><b>Sign in and submit AWS billing request »</b></a><br> </p> </div> <a class="lb-tiny-align-center lb-small-align-center lb-mid-align-center lb-large-align-center lb-xlarge-align-center lb-txt-bold lb-txt-none lb-txt-14 lb-txt" style="color:#0073BB;" href="/premiumsupport/knowledge-center/recover-aws-password/"> Get help recovering your AWS account password</a> <a class="lb-tiny-align-center lb-small-align-center lb-mid-align-center lb-large-align-center lb-xlarge-align-center lb-txt-bold lb-txt-none lb-txt-14 lb-txt" style="color:#0073BB;" href="/premiumsupport/knowledge-center/charges-from-unknown-account/"> I was charged when I don't have an AWS account?</a> </div> </div> <div class="lb-xbcol"> <div class="lb-border-p-feature lb-box" style="background-color:#ffffff;"> <h3 id="AWS_sign-in_resources" class="lb-txt-bold lb-txt-none lb-txt-24 lb-h3 lb-title" style="color:#232F3E;"> AWS sign-in resources</h3> <hr class="lb-divider-med"> <div class="lb-txt-none lb-txt-16 lb-txt" style="color:#232F3E;"> See additional resources below if you’re unable to sign in to the console: </div> <div class="lb-txt-14 lb-rtxt"> <ul> <li><a href="https://docs.aws.amazon.com/signin/latest/userguide/console-sign-in-tutorials.html" target="_blank" rel="noopener"><b>Help signing in to the console</b></a></li> <li><a href="/premiumsupport/knowledge-center/forgot-aws-sign-in-credentials/" target="_blank" rel="noopener"><b>How to trouble shoot your sign-in issue</b></a></li> <li><a href="/premiumsupport/knowledge-center/sign-in-account/" target="_blank" rel="noopener"><b>Help if you have more than one AWS account</b></a></li> <li><a href="https://support.aws.amazon.com/#/contacts/aws-mfa-support" target="_blank" style="background-color: rgb(255,255,255);" rel="noopener"><b>Help if you have a multi-factor authentication issue</b></a></li> <li><a href="https://support.aws.amazon.com/#/contacts/aws-account-support/"><b>Still unable to sign in to your AWS account</b></a><br> </li> </ul> <div>   </div> </div> </div> </div> </div> </div> </div> </div> </div> </div> <div class="lb-grid lb-row lb-row-max-large lb-snap"> <div 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