ISG Software Research Analyst Perspectives

<!doctype html><html lang="en"><head> <meta charset="utf-8"> <title>ISG Software Research Analyst Perspectives | customer life cycle</title> <meta name="description" content="customer life cycle | Read the latest analyst perspectives and insights on analytics, customer experience, sales, finance, HR, and more from ISG Software Research."> <link rel="SHORTCUT ICON" href="https://blog.isg-research.net/hubfs/ISG_Bug_Reverse_Transparent.png">  <link rel="preload" href="https://maxcdn.bootstrapcdn.com/font-awesome/4.7.0/css/font-awesome.min.css" as="style" onload="this.rel='stylesheet'"><noscript><link rel="stylesheet" href="https://maxcdn.bootstrapcdn.com/font-awesome/4.7.0/css/font-awesome.min.css"></noscript> <script src="https://kit.fontawesome.com/273b762442.js" crossorigin="anonymous"></script>  <link rel="preload" href="https://blog.isg-research.net/hs-fs/hub/2035844/hub_generated/template_assets/90531223143/1725882474035/Ventana_Research_2023/css/_other/bootstrap.min.css" as="style" onload="this.rel='stylesheet'"><noscript><link rel="stylesheet" href="https://blog.isg-research.net/hs-fs/hub/2035844/hub_generated/template_assets/90531223143/1725882474035/Ventana_Research_2023/css/_other/bootstrap.min.css"></noscript> <link rel="preload" href="https://blog.isg-research.net/hs-fs/hub/2035844/hub_generated/template_assets/141129694108/1731490049651/Ventana_Research_2023/css/base.css" as="style" onload="this.rel='stylesheet'"><noscript><link rel="stylesheet" href="https://blog.isg-research.net/hs-fs/hub/2035844/hub_generated/template_assets/141129694108/1731490049651/Ventana_Research_2023/css/base.css"></noscript> <link rel="preload" href="https://blog.isg-research.net/hs-fs/hub/2035844/hub_generated/template_assets/90533832970/1725882481651/Ventana_Research_2023/css/templates/blog.min.css" as="style" onload="this.rel='stylesheet'"><noscript><link rel="stylesheet" href="https://blog.isg-research.net/hs-fs/hub/2035844/hub_generated/template_assets/90533832970/1725882481651/Ventana_Research_2023/css/templates/blog.min.css"></noscript> <link rel="preload" href="https://blog.isg-research.net/hs-fs/hub/2035844/hub_generated/template_assets/90532893455/1725882477691/Ventana_Research_2023/css/templates/system.min.css" as="style" onload="this.rel='stylesheet'"><noscript><link rel="stylesheet" href="https://blog.isg-research.net/hs-fs/hub/2035844/hub_generated/template_assets/90532893455/1725882477691/Ventana_Research_2023/css/templates/system.min.css"></noscript> <meta name="viewport" content="width=device-width, initial-scale=1"> <script src="/hs/hsstatic/jquery-libs/static-1.4/jquery/jquery-1.11.2.js"></script> <script src="/hs/hsstatic/jquery-libs/static-1.4/jquery-migrate/jquery-migrate-1.2.1.js"></script> <script>hsjQuery = window['jQuery'];</script> <meta property="og:description" content="customer life cycle | Read the latest analyst perspectives and insights on analytics, customer experience, sales, finance, HR, and more from ISG Software Research."> <meta property="og:title" content="ISG Software Research Analyst Perspectives | customer life cycle"> <meta name="twitter:description" content="customer life cycle | Read the latest analyst perspectives and insights on analytics, customer experience, sales, finance, HR, and more from ISG Software Research."> <meta name="twitter:title" content="ISG Software Research Analyst Perspectives | customer life cycle"> <script id="hs-search-input__valid-content-types" type="application/json"> [ "SITE_PAGE", "LANDING_PAGE", "BLOG_POST", "LISTING_PAGE", "KNOWLEDGE_ARTICLE", "HS_CASE_STUDY" ] </script> <style> a.cta_button{-moz-box-sizing:content-box !important;-webkit-box-sizing:content-box !important;box-sizing:content-box !important;vertical-align:middle}.hs-breadcrumb-menu{list-style-type:none;margin:0px 0px 0px 0px;padding:0px 0px 0px 0px}.hs-breadcrumb-menu-item{float:left;padding:10px 0px 10px 10px}.hs-breadcrumb-menu-divider:before{content:'›';padding-left:10px}.hs-featured-image-link{border:0}.hs-featured-image{float:right;margin:0 0 20px 20px;max-width:50%}@media (max-width: 568px){.hs-featured-image{float:none;margin:0;width:100%;max-width:100%}}.hs-screen-reader-text{clip:rect(1px, 1px, 1px, 1px);height:1px;overflow:hidden;position:absolute !important;width:1px} </style> <link rel="stylesheet" href="https://blog.isg-research.net/hs-fs/hub/2035844/hub_generated/template_assets/94288142711/1728032344610/Ventana_Research_2023/Ventana_Research_2023_child.css"> <link rel="stylesheet" href="https://blog.isg-research.net/hs-fs/hub/2035844/hub_generated/module_assets/90531062927/1702386872842/module_90531062927_Header-Global.min.css"> <link class="hs-async-css" rel="preload" href="https://blog.isg-research.net/hs-fs/hub/2035844/hub_generated/template_assets/90531998030/1725882474041/Ventana_Research_2023/css/mmenu/mmenu.min.css" as="style" onload="this.onload=null;this.rel='stylesheet'"> <noscript><link rel="stylesheet" href="https://blog.isg-research.net/hs-fs/hub/2035844/hub_generated/template_assets/90531998030/1725882474041/Ventana_Research_2023/css/mmenu/mmenu.min.css"></noscript> <link class="hs-async-css" rel="preload" href="https://blog.isg-research.net/hs-fs/hub/2035844/hub_generated/template_assets/90532297487/1725882477140/Ventana_Research_2023/css/mmenu/minimal-mmenu.min.css" as="style" onload="this.onload=null;this.rel='stylesheet'"> <noscript><link rel="stylesheet" href="https://blog.isg-research.net/hs-fs/hub/2035844/hub_generated/template_assets/90532297487/1725882477140/Ventana_Research_2023/css/mmenu/minimal-mmenu.min.css"></noscript> <link class="hs-async-css" rel="preload" href="https://blog.isg-research.net/hs-fs/hub/2035844/hub_generated/template_assets/90531162297/1725882475960/Ventana_Research_2023/css/mmenu/mburger.min.css" as="style" onload="this.onload=null;this.rel='stylesheet'"> <noscript><link rel="stylesheet" href="https://blog.isg-research.net/hs-fs/hub/2035844/hub_generated/template_assets/90531162297/1725882475960/Ventana_Research_2023/css/mmenu/mburger.min.css"></noscript> <link class="hs-async-css" rel="preload" href="https://blog.isg-research.net/hs-fs/hub/2035844/hub_generated/template_assets/90531998027/1725882479981/Ventana_Research_2023/css/module-css/Header-Global.min.css" as="style" onload="this.onload=null;this.rel='stylesheet'"> <noscript><link rel="stylesheet" href="https://blog.isg-research.net/hs-fs/hub/2035844/hub_generated/template_assets/90531998027/1725882479981/Ventana_Research_2023/css/module-css/Header-Global.min.css"></noscript> <style> .minimal-header--widget_1687168884328.minimal-sticky-header{ background-color:rgba(37, 90, 137,0.9); -webkit-backdrop-filter:blur(4px); backdrop-filter:blur(4px); } .minimal-header--widget_1687168884328 .minimal-header--centered-menu{padding-top:16px} @media (min-width: 1101px){.minimal-header--widget_1687168884328 {background-color:rgba(255, 255, 255,0.0);}} .minimal-header--widget_1687168884328 .minimal-header--mobile{background-color:rgba(17, 48, 73,0.1)} .minimal-header__container{min-height:100px}.minimal-header--widget_1687168884328 .minimal-header__logo--main{padding-top: 10px;padding-right: 32px;padding-bottom: 34px;padding-left: 10px;}.minimal-header--widget_1687168884328 .minimal-submenu.level-1 > li > span a{ padding: 20px 20px;font-family: Open Sans; font-family: 'Open Sans', sans-serif; font-style: normal; font-weight: 600; text-decoration: none;color: #FFFFFF;font-size: 17px;}.minimal-header--widget_1687168884328 .minimal-submenu.level-1 > li > span a:hover, .minimal-header--widget_1687168884328 .minimal-submenu.level-1 > li > span a.minimal-active-item{color: #81CEE4;}.minimal-header--widget_1687168884328 .minimal-submenu.level-1 > li > span a:hover .minimal-menu-chevron svg path{fill: #81CEE4;}.minimal-header--widget_1687168884328 .minimal-menu-chevron svg path{fill:#FFFFFF;}.minimal-header--widget_1687168884328 .minimal-submenu.level-1 > li > span a > span:not(.minimal-menu-chevron):after{background-color:#81CEE4;} .minimal-header--widget_1687168884328 .minimal-has-submenu .minimal-submenu a {font-family: Open Sans;font-family: 'Open Sans', sans-serif; font-style: normal; font-weight: normal; text-decoration: none;color: #000000;font-size: 16px;}.minimal-header--widget_1687168884328 .minimal-has-submenu .minimal-submenu a:hover{color:#284A7B;}.minimal-header--widget_1687168884328 .minimal-has-submenu .minimal-submenu a > span:not(.minimal-menu-chevron):after {background-color: #284A7B;}.minimal-header--widget_1687168884328 .minimal-has-submenu .minimal-has-submenu .minimal-menu-chevron svg path{fill: var(--primary);}.minimal-header--widget_1687168884328 .minimal-has-submenu>.minimal-submenu {border-color:#FFFFFF;}.minimal-header--widget_1687168884328 .minimal-has-submenu>.minimal-submenu>.minimal-has-submenu>.minimal-submenu{border-color:#FFFFFF;}.minimal-header--widget_1687168884328 .minimal-header__mobile-nav .mburger b{background:rgba( 255, 255, 255, 1.0);;}.minimal-header--widget_1687168884328 .minimal-header__icons--search svg path{fill:rgba(255, 255, 255,1);}.minimal-header--widget_1687168884328 .minimal-header__icons--search:hover svg path{fill:rgba(255, 255, 255,1)}.minimal-header--widget_1687168884328 .minimal-header__language-switcher--label-icon svg path{fill:rgba(255, 255, 255,1);}.minimal-header--widget_1687168884328 .minimal-header__language-switcher--label:hover .minimal-header__language-switcher--label-icon svg path{fill:rgba(255, 255, 255,1);}.minimal-header--widget_1687168884328 .minimal-header__language-switcher--label-current {font-family: Raleway; font-family: Raleway, sans-serif; font-style: normal; font-weight: normal; text-decoration: none; color: #111111; font-size: color: #111111;font-size: 13px;font-family: Raleway, sans-serif;;}.minimal-header--widget_1687168884328 .minimal-header__language-switcher--label:hover .minimal-header__language-switcher--label-current {color: rgba(255, 255, 255, 1);}.minimal-header--widget_1687168884328 .minimal-header--off-canvas-menu .minimal-header__mobile-nav .mburger b{background: rgba(255, 255, 255, 1);} @media (max-width: 1100px) {.minimal-header--widget_1687168884328 .minimal-header--mobile{min-height: 64px;}}@media (max-width: 1100px) { .minimal-header--widget_1687168884328 .minimal-header--mobile {display: flex; padding: 0 15px;}}@media (max-width: 1100px) {.minimal-header--widget_1687168884328 .minimal-header__content {}}@media (max-width: 1100px) {.minimal-header--widget_1687168884328 .minimal-header__container:not(.minimal-header--mobile) {display: none;}}@media (min-width: 1101px) {.minimal-header--widget_1687168884328.minimal-header--transparent-true{position:absolute;width:100%;z-index:1}}@media (max-width: 1100px) {.minimal-header--widget_1687168884328.minimal-header--mobile-transparent-true{position:absolute;width:100%;z-index:1}} .minimal-header--widget_1687168884328.minimal-sticky-header .minimal-header__container:not(.minimal-header--mobile) .minimal-header__mobile-nav .mburger b{background: rgba(255, 255, 255, 1);}.minimal-header--widget_1687168884328.minimal-sticky-header .minimal-header__container:not(.minimal-header--mobile) .minimal-header__icons--search svg path {fill: rgba(255, 255, 255, 1);}.minimal-header--widget_1687168884328.minimal-sticky-header .minimal-header__container:not(.minimal-header--mobile) .minimal-header__icons--search:hover svg path{fill:rgba(255, 255, 255,1)}.minimal-header--widget_1687168884328.minimal-sticky-header .minimal-header__container:not(.minimal-header--mobile) .minimal-header__language-switcher--label-icon svg path{fill:rgba(255, 255, 255,1);}.minimal-header--widget_1687168884328.minimal-sticky-header .minimal-header__container:not(.minimal-header--mobile) .minimal-header__language-switcher--label:hover .minimal-header__language-switcher--label-icon svg path{fill:rgba(255, 255, 255,1)}.minimal-header--widget_1687168884328.minimal-sticky-header .minimal-header__container:not(.minimal-header--mobile) .minimal-header__language-switcher--label-current {color: rgba(255, 255, 255, 1);}.minimal-header--widget_1687168884328.minimal-sticky-header .minimal-header__container:not(.minimal-header--mobile) .minimal-header__language-switcher--label:hover .minimal-header__language-switcher--label-current{color:rgba(255, 255, 255,1)} .minimal-header--widget_1687168884328.minimal-sticky-header .minimal-submenu.level-1 > li > span a{color: #FFFFFF;}.minimal-header--widget_1687168884328.minimal-sticky-header .minimal-submenu.level-1 > li > span a:hover, .minimal-header--widget_1687168884328.minimal-sticky-header .minimal-submenu.level-1 > li > span a.minimal-active-item{color: #81CEE4;} .minimal-header--widget_1687168884328.minimal-sticky-header .minimal-submenu.level-1 > li > span a:hover .minimal-menu-chevron svg path{fill: #CC6127;}.minimal-header--widget_1687168884328.minimal-sticky-header .minimal-menu-chevron svg path{fill:#FFFFFF}.minimal-header--widget_1687168884328.minimal-sticky-header .minimal-submenu.level-1 > li > span a > span:not(.minimal-menu-chevron):after {background-color: #81CEE4;} .minimal-header--widget_1687168884328 .minimal-header__mobile-nav__inner>span { ;color: ;font-size: ;text-transform: ;letter-spacing: px;}.minimal-header--widget_1687168884328 .minimal-header--centered-logo .minimal-header__mobile-nav__inner>span, .minimal-header--widget_1687168884328 .minimal-header--off-canvas-menu .minimal-header__mobile-nav__inner>span{color: #17161a;}.minimal-header--widget_1687168884328.minimal-sticky-header .minimal-header--centered-logo .minimal-header__mobile-nav__inner>span, .minimal-header--widget_1687168884328.minimal-sticky-header .minimal-header--off-canvas-menu .minimal-header__mobile-nav__inner>span{color: #363636;}#minimal-header__icons--search__mmenu .hs-search-field--open .hs-search-field__suggestions{border:1px solid rgba(215, 215, 215,1.0)}#minimal-header__icons--search__mmenu .hs-search-field__suggestions li a{color:rgba(105, 119, 207,1.0)}#minimal-header__icons--search__mmenu .hs-search-field__suggestions li a:hover{color:rgba(240, 84, 125,1.0)}#minimal-header__icons--search__mmenu .hs-search-field__suggestions li a:before{border:1px solid#363636}#minimal-header__icons--search__mmenu .hs-search-field__suggestions #results-for{font-family:Raleway;font-family: Raleway, sans-serif; font-style: normal; font-weight: normal; text-decoration: none;color:#363636;font-size:{value=15, units=px}{value=15, units=px}}#minimal-header__icons--search__mmenu .hs-search-highlight{font-weight:regular}.minimal-header--widget_1687168884328 .minimal-header__content--rich-text{margin-top:0px;margin-right:0px;margin-bottom:0px;margin-left:0px}.minimal-header--widget_1687168884328 .minimal-social-links {margin-top:0px; margin-right: 10px;margin-bottom: 0px; margin-left:10px;}.minimal-header--widget_1687168884328 .minimal-social-links .minimal-social-links__link svg{width:20px;height:20px}.minimal-header--widget_1687168884328 .minimal-social-links .minimal-social-links__link svg path{fill:rgba(255, 255, 255,1.0)}.minimal-header--widget_1687168884328 .minimal-social-links .minimal-social-links__link:hover svg path{fill:rgba(129, 206, 228,1.0);}.minimal-header--widget_1687168884328 .minimal-button {font-family:Raleway;font-family: Raleway, sans-serif; font-style: normal; font-weight: 500; text-decoration: none;color: rgba(255, 255, 255, 1) !important;font-size:14px;background-color: rgba(204, 97, 39, 1.0);border-radius: 4px; padding: 6px 20px; margin-top:px; margin-right: px; margin-bottom: px; margin-left:0px;}.minimal-header--widget_1687168884328 .minimal-button:hover{color:rgba(255, 255, 255,1)!important;background-color:rgba(204, 97, 39,0.8)}.minimal-header--widget_1687168884328 .minimal-button svg path{fill:rgba(255, 255, 255,1)}.minimal-header--widget_1687168884328 .minimal-button:hover svg path{fill:rgba(255, 255, 255,1)!important} .minimal-header--widget_1687168884328 .minimal-button{border-width:2px;border-style:solid;border-color:rgba(204, 97, 39,1.0)} .minimal-header--widget_1687168884328 .minimal-button:hover {border-color:rgba(204, 97, 39,1.0)} #minimal-header__mobile-nav__mmenu .mm-btn_prev.mm-btn:before{border-color:rgba(17, 17, 17,1.0)}#minimal-header__mobile-nav__mmenu .mm-navbar{color:rgba(17, 17, 17,1.0)}#minimal-header__mobile-nav__mmenu .mm-btn_close:before,#minimal-header__mobile-nav__mmenu .mm-btn_close:after{background-color:rgba(17, 17, 17,1.0)!important}#minimal-header__mobile-nav__mmenu .lang_list_class li a:hover{color:rgba(129, 206, 228,1.0)}#minimal-header__mobile-nav__mmenu .lang_list_class li a{color:rgba(37, 90, 137,1.0)}#minimal-header__mobile-nav__mmenu .mm-listitem,#minimal-header__mobile-nav__mmenu .mm-panel,#minimal-header__mobile-nav__mmenu.mm-menu{color:rgba(54, 54, 54,1.0;overflow:scroll;height:auto;min-height:100%; position:relative;)}#minimal-header__mobile-nav__mmenu .mm-panel,#minimal-header__mobile-nav__mmenu .mm-panels,#minimal-header__mobile-nav__mmenu .mm-listitem,#minimal-header__mobile-nav__mmenu.mm-menu{border-color:rgba(0, 0, 0,0.1;overflow:scroll;height:auto;min-height:100%;)}#minimal-header__mobile-nav__mmenu .mm-divider,#minimal-header__mobile-nav__mmenu .mm-panels,#minimal-header__mobile-nav__mmenu .mm-panel,#minimal-header__mobile-nav__mmenu.mm-menu{background:rgba(255, 255, 255,0.4);backdrop-filter:blur(4px);overflow:scroll;height:auto;min-height:100%;}#minimal-header__mobile-nav__mmenu .mm-btn:after,#minimal-header__mobile-nav__mmenu .mm-btn:before{border-color:rgba(54, 54, 54,1.0)}.mm-menu .minimal-header__mobile-nav__mmenu__content a:link,.mm-menu .minimal-header__mobile-nav__mmenu__content a{color:rgba(37, 90, 137,1.0)}.mm-menu .minimal-header__mobile-nav__mmenu__content a:active, .mm-menu .minimal-header__mobile-nav__mmenu__content a:hover, .mm-menu .minimal-header__mobile-nav__mmenu__content a:visited{color:rgba(129, 206, 228,1.0)}#minimal-header__mobile-nav__mmenu .hs-search-field--open .hs-search-field__suggestions{border:1px solid rgba(0, 0, 0,1.0);}#minimal-header__mobile-nav__mmenu .minimal-header__content--rich-text{margin-top:0px;margin-right:0px;margin-bottom:0px;margin-left:0px}#minimal-header__mobile-nav__mmenu .minimal-social-links{margin-top:0px;margin-right:0px;margin-bottom:0px;margin-left:0px}#minimal-header__mobile-nav__mmenu .minimal-social-links .minimal-social-links__link svg{width:18px;height:18px}#minimal-header__mobile-nav__mmenu .minimal-social-links .minimal-social-links__link svg path{fill:rgba(54, 54, 54,1.0)}#minimal-header__mobile-nav__mmenu .minimal-social-links .minimal-social-links__link:hover svg path{fill:rgba(62, 169, 245,1.0)}#minimal-header__mobile-nav__mmenu .minimal-button{font-family:Raleway;font-family: Raleway, sans-serif; font-style: normal; font-weight: normal; text-decoration: none;color:rgba(255, 255, 255,1)!important;font-size:15px;background-color:rgba(2, 81, 88,1.0);border-radius:2px;padding:12px32px;margin-top:px;margin-right:px;margin-bottom:px;margin-left:px}#minimal-header__mobile-nav__mmenu .minimal-button:hover{color:rgba(255, 255, 255,1)!important;background-color:rgba(1, 0, 53,1.0)}#minimal-header__mobile-nav__mmenu .minimal-button svg path{fill:rgba(255, 255, 255,1)}#minimal-header__mobile-nav__mmenu .minimal-button:hover svg path{fill:rgba(255, 255, 255,1)!important} .minimal-header--widget_1687168884328 .minimal-mega-menu__col .hs-menu-wrapper ul .hs-menu-item a{font-family:Raleway;font-family: Raleway, sans-serif; font-style: normal; font-weight: normal; text-decoration: none;color:#111111;font-size:17px} .minimal-header--widget_1687168884328 .minimal-mega-menu__col .hs-menu-wrapper ul .hs-menu-item a:hover{color:#6977cf}.minimal-header--widget_1687168884328 .minimal-mega-menu__col .minimal-mega-menu__col__inner--menu-header .hs-menu-wrapper ul .hs-menu-item.hs-menu-depth-1 > a {font-family:Raleway;font-family: Raleway, sans-serif; font-style: normal; font-weight: normal; text-decoration: none;color:#111111;font-size:17px}.minimal-header--widget_1687168884328 .minimal-mega-menu__col .hs-menu-wrapper ul .hs-menu-item a:hover:after{background-color:#6977cf}.minimal-header--widget_1687168884328 .minimal-mega-menu__col .minimal-mega-menu__col__inner--menu-header .hs-menu-wrapper ul .hs-menu-item.hs-menu-depth-1 > a:after{display:none}#minimal-header__icons--search__mmenu{background:var(--primary_color)} </style> <link rel="stylesheet" href="https://blog.isg-research.net/hs-fs/hub/2035844/hub_generated/module_assets/119347658644/1731343098581/module_119347658644_analyst_listing_for_sidebar.min.css"> <link rel="stylesheet" href="/hs/hsstatic/AsyncSupport/static-1.122/sass/rss_post_listing.css"> <link rel="stylesheet" href="https://cdn2.hubspot.net/hub/-1/hub_generated/module_assets/-2712622/1732641107817/module_-2712622_Site_Search_Input.min.css"> <style> .boxs_outer { display: flex; flex-direction: column; gap: 20px; } .boxs_outer .box .content { display: flex; gap: 10px; justify-content: space-between; align-items: center; } .boxs_outer .box .content p, .boxs_outer .box .content h4{ margin:0; padding:0; } .boxs_outer .box .content h4 { font-size: 18px; line-height: 18px; } .boxs_outer .box .content .read_time, .boxs_outer .box .content .post_date, .box .content .author_outer { opacity: .7; font-size: 85%; } .boxs_outer .box .content .right img { max-width: 80px; } .border-row { background: #393333; width: 60px; height: 3px; margin: 12px 0; } .boxs_outer .box .content i { margin: 0; margin-left: 5px; font-style: normal; font-size: 18px; vertical-align: middle; } .boxs_outer .box .content .summary { display: block; margin-bottom: 10px; line-height: 24px; } .blog-post__tag-link { background: var(--secondary); color: var(--white); padding: 0px 4px 1px; border-radius: 2px; } .boxs_outer{ display: grid; grid-template-columns: 1fr 1fr 1fr; gap: 20px; } .boxs_outer .box .content { justify-content: center; flex-direction: column-reverse; border-radius: 10px; overflow: hidden; background:#fff; } .boxs_outer .box .content .right, .boxs_outer .box .content .right img { width: 100%; max-width: 100%; } @media (max-width:991px){ .boxs_outer { grid-template-columns: 1fr 1fr; } @media (max-width:575px){ .boxs_outer { grid-template-columns: 1fr; } .boxs_outer .box .content .left { padding: 20px 3px; } } @media (max-width:576px){ .outer_container{ padding:0px 15px; } } </style> <style> .tf-footer-04 .tf-footer-nav .hs-menu-wrapper>ul{ list-style:none; padding:0; margin:0 } .tf-footer-04 .tf-footer-nav .hs-menu-wrapper>ul li,.tf-footer-04 .tf-footer-nav .hs-menu-wrapper>ul li a{ display:block; padding-right:0rem; cursor:pointer } .tf-footer-04 .tf-footer-nav li a{ line-height:2.5rem } .tf-footer-04 .tf-footer-nav li a:not(:hover){ color:inherit } .tf-footer-04 .social{ list-style:none; padding:0; margin:1rem 0 } .tf-footer-04 .social li{ display:inline-block; text-align:center } .tf-footer-04 .social li a{ border-bottom:none; font-size:1.4em } .tf-footer-04 ul.social li{ display:inline-block } .tf-footer-04 ul.social li i{ border-radius:50%; padding:6px; margin:3px;opacity:1;color:#fff; width:42px; height:42px;display:flex; justify-content:center; align-items:center; -webkit-transition:all ease-in-out .3s; -o-transition:all ease-in-out .3s; transition:all ease-in-out .3s; font-size:18px } .tf-footer-04 ul.social li a:hover i{ opacity:.75 } .tf-footer-04 ul.social li:hover, ul.social li a:hover { opacity: 1; } .tf-footer-04 .footer-logo { margin-bottom: .8rem; padding-bottom: 3rem; } .tf-footer-04 ul.hs-menu-children-wrapper { list-style-type: none; padding: 0; } .tf-footer-04 li.hs-menu-item.hs-menu-depth-2 a { padding: 8px 20px; display: block; } .tf-footer-04 li.hs-menu-item.hs-menu-depth-2 a:hover { background: #000; color: #fff; } .tf-footer-04 .row.footer-row { -webkit-box-align: center; -ms-flex-align: center; align-items: center; } .tf-footer-04 .footer-logo-socials img { max-width: 100%; height: auto; } .tf-footer-04 .tf-footer-nav .hs-menu-wrapper>ul li:hover a, .tf-footer-04 .tf-footer-nav .hs-menu-wrapper > ul li a:hover { color: rgba(129, 206, 228,1.0); } @media only screen and (max-width: 768px) { .tf-footer-04 ul.social li { margin-right: 0.5rem; margin-left: 0; } .row.footer-row { -webkit-box-orient: vertical; -webkit-box-direction: reverse; -ms-flex-direction: column-reverse; flex-direction: column-reverse; } .tf-footer-04 .social { padding-bottom: 0.2rem; padding-top: 0; display: flex; justify-content: center; } .footer-row p { margin-bottom: 20px !important; text-align: center; } .tf-footer-04 .tf-footer-nav .hs-menu-wrapper > ul li, .tf-footer-04 .tf-footer-nav .hs-menu-wrapper > ul li a { line-height: 3; } } .footer-heading { padding-bottom: 5px; margin-top: 20px; } .footer-logo-socials { margin: 40px 0 0 } .tf-footer-04 .tf-footer-nav .hs-menu-wrapper>ul { display: block } .footer-row p { margin-bottom: 0 } .footer-email { padding-bottom: 60px; max-width: 550px; margin: auto; position: relative } .footer-email .actions .hs-button { transition: all .15s ease-in-out; animation-timing-function: ease-in-out; font-family: Poppins, sans-serif; font-style: normal; font-weight: 400; text-decoration: none; font-size: 2rem; line-height: 1.1812500000000001rem; height: 45px; width: 45px; text-align: center; padding: 0rem; border: 1px solid; border-radius: 50%; display: -webkit-inline-box; display: -ms-inline-flexbox; display: flex; justify-content: center; -webkit-box-align: center; -ms-flex-align: center; align-items: center; position: absolute; right: 7px; bottom: 6.8% } .footer-email form { position: relative } .footer-email input:not([type="radio"]):not([type="checkbox"]):not([type="file"]):not([type="submit"]):not([type="button"]) { border-radius: 40px; background: #012E41; border-color: #012E41; color: #f9f9f9; box-shadow: 0 3px 20px #0000002e } .footer-email .hs-error-msgs { position: absolute } .footer-email input[type=submit].hs-button.primary { background: #ffffff !important; color: #012e41; border-color: #ffffff !important } .tf-footer-04 svg { width: 100%; height: auto; margin-top: -15px } .footer__logo { padding-bottom: 10px; } .footer__logo img { width: 150px; height: auto; object-fit: contain } @media(max-width:481px) { .footer-email .actions .hs-button { position: absolute; right: 2px; bottom: 2.5% } .pl-05 { padding-left: 20px } } .Footer { position:relative; } .pl-05{ padding-left:20px } .submitted-message{ text-align:center; color:green } .Footer p a{ border:0!important; text-decoration:none } .email__form input.hs-input.invalid.error{ padding:15px; width:100%; border:none; border-radius:4px; margin-bottom:10px } .email__form ul.no-list.hs-error-msgs.inputs-list{ padding:0 } </style> <style> @font-face { font-family: "Poppins"; font-weight: 400; font-style: normal; font-display: swap; src: url("/_hcms/googlefonts/Poppins/regular.woff2") format("woff2"), url("/_hcms/googlefonts/Poppins/regular.woff") format("woff"); } @font-face { font-family: "Poppins"; font-weight: 400; font-style: normal; font-display: swap; src: url("/_hcms/googlefonts/Poppins/regular.woff2") format("woff2"), url("/_hcms/googlefonts/Poppins/regular.woff") format("woff"); } @font-face { font-family: "Raleway"; font-weight: 500; font-style: normal; font-display: swap; src: url("/_hcms/googlefonts/Raleway/500.woff2") format("woff2"), url("/_hcms/googlefonts/Raleway/500.woff") format("woff"); } @font-face { font-family: "Raleway"; font-weight: 600; font-style: normal; font-display: swap; src: url("/_hcms/googlefonts/Raleway/600.woff2") format("woff2"), url("/_hcms/googlefonts/Raleway/600.woff") format("woff"); } @font-face { font-family: "Raleway"; font-weight: 400; font-style: normal; font-display: swap; src: url("/_hcms/googlefonts/Raleway/regular.woff2") format("woff2"), url("/_hcms/googlefonts/Raleway/regular.woff") format("woff"); } @font-face { font-family: "Open Sans"; font-weight: 400; font-style: normal; font-display: swap; src: url("/_hcms/googlefonts/Open_Sans/regular.woff2") format("woff2"), url("/_hcms/googlefonts/Open_Sans/regular.woff") format("woff"); } @font-face { font-family: "Open Sans"; font-weight: 500; font-style: normal; font-display: swap; src: url("/_hcms/googlefonts/Open_Sans/500.woff2") format("woff2"), url("/_hcms/googlefonts/Open_Sans/500.woff") format("woff"); } @font-face { font-family: "Open Sans"; font-weight: 600; font-style: normal; font-display: swap; src: url("/_hcms/googlefonts/Open_Sans/600.woff2") format("woff2"), url("/_hcms/googlefonts/Open_Sans/600.woff") format("woff"); } @font-face { font-family: "Open Sans"; font-weight: 400; font-style: normal; font-display: swap; src: url("/_hcms/googlefonts/Open_Sans/regular.woff2") format("woff2"), url("/_hcms/googlefonts/Open_Sans/regular.woff") format("woff"); } </style> <script src="https://blog.isg-research.net/hs-fs/hub/2035844/hub_generated/template_assets/90531298689/1725882485377/Ventana_Research_2023/js/jquery-1.7.1.min.js"></script> <script src="https://blog.isg-research.net/hs-fs/hub/2035844/hub_generated/template_assets/90531222542/1725882476332/Ventana_Research_2023/js/jQuery.min.js"></script>  <script> var _hsp = window._hsp = window._hsp || []; _hsp.push(['addPrivacyConsentListener', function(consent) { if (consent.allowed || (consent.categories && consent.categories.analytics)) { (function(i,s,o,g,r,a,m){i['GoogleAnalyticsObject']=r;i[r]=i[r]||function(){ (i[r].q=i[r].q||[]).push(arguments)},i[r].l=1*new Date();a=s.createElement(o), m=s.getElementsByTagName(o)[0];a.async=1;a.src=g;m.parentNode.insertBefore(a,m) })(window,document,'script','//www.google-analytics.com/analytics.js','ga'); ga('create','UA-1223294-1','auto'); ga('send','pageview'); }}]); </script>   <script> var _hsp = window._hsp = window._hsp || []; window.dataLayer = window.dataLayer || []; function gtag(){dataLayer.push(arguments);} var useGoogleConsentModeV2 = true; var waitForUpdateMillis = 1000; if (!window._hsGoogleConsentRunOnce) { window._hsGoogleConsentRunOnce = true; gtag('consent', 'default', { 'ad_storage': 'denied', 'analytics_storage': 'denied', 'ad_user_data': 'denied', 'ad_personalization': 'denied', 'wait_for_update': waitForUpdateMillis }); if (useGoogleConsentModeV2) { _hsp.push(['useGoogleConsentModeV2']) } else { _hsp.push(['addPrivacyConsentListener', function(consent){ var hasAnalyticsConsent = consent && (consent.allowed || (consent.categories && consent.categories.analytics)); var hasAdsConsent = consent && (consent.allowed || (consent.categories && consent.categories.advertisement)); gtag('consent', 'update', { 'ad_storage': hasAdsConsent ? 'granted' : 'denied', 'analytics_storage': hasAnalyticsConsent ? 'granted' : 'denied', 'ad_user_data': hasAdsConsent ? 'granted' : 'denied', 'ad_personalization': hasAdsConsent ? 'granted' : 'denied' }); }]); } } gtag('js', new Date()); gtag('set', 'developer_id.dZTQ1Zm', true); gtag('config', 'G-QPB833ZNSJ'); </script> <script async src="https://www.googletagmanager.com/gtag/js?id=G-QPB833ZNSJ"></script>   <script> var _hsp = window._hsp = window._hsp || []; window.dataLayer = window.dataLayer || []; function gtag(){dataLayer.push(arguments);} var useGoogleConsentModeV2 = true; var waitForUpdateMillis = 1000; var hsLoadGtm = function loadGtm() { if(window._hsGtmLoadOnce) { return; } if (useGoogleConsentModeV2) { gtag('set','developer_id.dZTQ1Zm',true); gtag('consent', 'default', { 'ad_storage': 'denied', 'analytics_storage': 'denied', 'ad_user_data': 'denied', 'ad_personalization': 'denied', 'wait_for_update': waitForUpdateMillis }); _hsp.push(['useGoogleConsentModeV2']) } (function(w,d,s,l,i){w[l]=w[l]||[];w[l].push({'gtm.start': new Date().getTime(),event:'gtm.js'});var f=d.getElementsByTagName(s)[0], j=d.createElement(s),dl=l!='dataLayer'?'&l='+l:'';j.async=true;j.src= 'https://www.googletagmanager.com/gtm.js?id='+i+dl;f.parentNode.insertBefore(j,f); })(window,document,'script','dataLayer','GTM-MS22B69'); window._hsGtmLoadOnce = true; }; _hsp.push(['addPrivacyConsentListener', function(consent){ if(consent.allowed || (consent.categories && consent.categories.analytics)){ hsLoadGtm(); } }]); </script>   <meta property="fb:pages" content="ventanaresearch">  <meta name="theme-color" content="#255A89">  <meta name="msapplication-navbutton-color" content="#255A89">  <meta name="apple-mobile-web-app-capable" content="yes"> <meta name="apple-mobile-web-app-status-bar-style" content="black-translucent"> <link rel="apple-touch-startup-image" href="//blog.isg-research.net/hubfs/Logos/VentanaResearch_HorizontalLogo_TwoLines_onecolor_Reversed.svg">  <link href="https://fonts.googleapis.com/css?family=Open+Sans:400,600,700" rel="stylesheet"> <link rel="stylesheet" href="https://fonts.googleapis.com/css?family=Open+Sans:400,600,700%7CRoboto+Slab:100,300,400,700" media="none" onload="if (media !== 'all') media = 'all'"> <link href="https://blog.isg-research.net/hubfs/Website_Files/css/animate.css" rel="stylesheet">  <meta name="twitter:site" content="@ventanaresearch"> <meta property="og:url" content="https://blog.isg-research.net/topic/customer-life-cycle"> <meta property="og:type" content="blog"> <meta name="twitter:card" content="summary"> <link rel="alternate" type="application/rss+xml" href="https://blog.isg-research.net/rss.xml"> <meta name="twitter:domain" content="blog.isg-research.net"> <meta http-equiv="content-language" content="en-us"> <link rel="preload" href="https://blog.isg-research.net/hs-fs/hub/2035844/hub_generated/template_assets/94310869011/1725882483469/Ventana_Research_2023/css/components/custom-style.min.css" as="style" onload="this.rel='stylesheet'"><noscript><link rel="stylesheet" href="https://blog.isg-research.net/hs-fs/hub/2035844/hub_generated/template_assets/94310869011/1725882483469/Ventana_Research_2023/css/components/custom-style.min.css"></noscript>  <style> /*css for menga menu issue fixes */ @media (min-width: 769px){ .minimal-header--dnd_area-module-1 { z-index: 1000 !important; } } </style> <style> .custom-banner { background-attachment: fixed; background-position: center bottom; background-repeat: no-repeat; background-size: cover; padding: 7em 0 3em; text-align: center; } .blog--post__image { text-align: center; } .blog-header{ height: 250px; } .custom-banner { background-position: center top; } img.analyst-header-photo { display:inline; } h1.analyst-header-title{ text-align: center; display:inline; } .analyst-header-photo { width: 180px; } @media (max-width: 600px) { .wrapingimage { float: none !important; width: 100% !important; margin: 0 !important; margin-bottom: 5px !important; } .wrapingimage img { width: 100%; } .analyst-header-photo { width: 150px; } } .blog-sidebar { -ms-flex-preferred-size: 40%; flex-basis: 40%; /*width: 330px;*/ margin-top: 0px; border: 0px solid; padding: 40px !important; } .wrapingimage { float: right; margin: 5px 5px 5px 20px; } .list-card-p p { font-size: 18px !important; } .author-meta{ font-size: 15px !important; } ul.social-share li { align-items: center; background: #255a89; border-radius: 100%; display: flex; font-size: 20px; height: 40px; justify-content: center; margin: 0 5px; width: 40px; } </style><meta name="generator" content="HubSpot"></head> <body class="">  <noscript><iframe src="https://www.googletagmanager.com/ns.html?id=GTM-MS22B69" height="0" width="0" style="display:none;visibility:hidden"></iframe></noscript>  <div class="container-fluid body-container body-container--home p-0"> <div class="row-fluid-wrapper"> <div class="row-fluid"> <div class="span12 widget-span widget-type-cell dnd-area" style="" data-widget-type="cell" data-x="0" data-w="12"> <div class="row-fluid-wrapper row-depth-1 row-number-1 dnd-section"> <div class="row-fluid "> <div class="span12 widget-span widget-type-cell dnd-column" style="" data-widget-type="cell" data-x="0" data-w="12"> <div class="row-fluid-wrapper row-depth-1 row-number-2 dnd-row"> <div class="row-fluid "> <div class="span12 widget-span widget-type-custom_widget dnd-module" style="" data-widget-type="custom_widget" data-x="0" data-w="12"> <div id="hs_cos_wrapper_module_17272820929775" class="hs_cos_wrapper hs_cos_wrapper_widget hs_cos_wrapper_type_module" style="" data-hs-cos-general-type="widget" data-hs-cos-type="module"> <style> #hs_cos_wrapper_module_17272820929775 span.inner.second_inner ul { list-style:none; margin:0; padding:0; } #hs_cos_wrapper_module_17272820929775 .top_bar_strip .content_inner { display:flex !important; flex-direction:row-reverse; flex-wrap:wrap !important; justify-content:space-between; } #hs_cos_wrapper_module_17272820929775 .top_bar_strip .content_inner { text-align:right; } #hs_cos_wrapper_module_17272820929775 .top_bar_strip { background-color:rgba(17,48,73,1.0); } #hs_cos_wrapper_module_17272820929775 .top_bar_strip .content_inner ul li a, #hs_cos_wrapper_module_17272820929775 .top_bar_strip .content_inner .inner { color:rgba(255,255,255,1.0); position:relative; z-index:2; } #hs_cos_wrapper_module_17272820929775 .top_cta_outer .btn { padding:4px 10px !important; height:auto; border-radius:2px; } #hs_cos_wrapper_module_17272820929775 .top_cta_outer p { margin:0; padding:0; } #hs_cos_wrapper_module_17272820929775 .top_bar_strip .content_inner { padding:4px 0px; padding-bottom:5.5px; } #hs_cos_wrapper_module_17272820929775 span.inner.second_inner { display:flex; align-items:center; } #hs_cos_wrapper_module_17272820929775 .top_cta_outer a#cta_button_2035844_fdef8ece-3c43-415d-bcfa-76656891e304 { background:#235683 !important; padding:3px 15px !important; line-height:15px !important; font-weight:100 !important; border-radius:0 !important; padding-bottom:9px !important; } #hs_cos_wrapper_module_17272820929775 .top_cta_outer a#cta_button_2035844_fdef8ece-3c43-415d-bcfa-76656891e304 strong { margin:0; padding:0; line-height:10px; } #hs_cos_wrapper_module_17272820929775 .top_cta_outer a#cta_button_2035844_fdef8ece-3c43-415d-bcfa-76656891e304 span { font-size:14px !important; text-transform:lowercase; } #hs_cos_wrapper_module_17272820929775 .top_bar_strip .content_inner { display:block; } @media (max-width:991px) { #hs_cos_wrapper_module_17272820929775 .top_bar_strip .content_inner { padding-bottom:0.5px !important; } } #hs_cos_wrapper_module_17272820929775 .top_bar_strip .content_inner ul li a { padding:2px 4px; font-size:14px; margin:0px 4px; position:relative; z-index:2; } #hs_cos_wrapper_module_17272820929775 .top_bar_strip .content_inner ul { display:inline-flex; flex-direction:row; } @media (max-width:991px) { #hs_cos_wrapper_module_17272820929775 .top_bar_strip .content_inner .inner.text_content_parent { text-align:center; padding-bottom:5px; line-height:18px; } #hs_cos_wrapper_module_17272820929775 .top_bar_strip .content_inner { flex-direction:column; align-items:center; text-align:center; } } @media (max-width:575px) { #hs_cos_wrapper_module_17272820929775 .inner.second_inner ul { display:flex; flex-wrap:wrap; list-style:none; margin:0; padding-left:0; } #hs_cos_wrapper_module_17272820929775 .top_bar_strip .content_inner { text-align:center; } #hs_cos_wrapper_module_17272820929775 .top_bar_strip .content_inner ul { justify-content:center; } } .top_bar_strip { display: none !important; } .top_bar_strip.new{ display:block !important; } </style> <div class="top_bar_strip new" style="display:block !important;"> <div class="container"> <div class="row"> <div class="col-md-12"> <div class="content_inner">   <div class="top_cta_outer">  <a class="btn btn-primary" href="https://www.isg-research.net/join-our-community">Join Our Community</a> </div> <ul role="menu">  <li><a href="https://client.isg-research.net/_hcms/mem/login">Login</a></li> <li><a href="https://www.isg-research.net/search"> <svg xmlns="http://www.w3.org/2000/svg" width="16" height="16" fill="currentColor" class="bi bi-search" viewbox="0 0 16 16"> <path d="M11.742 10.344a6.5 6.5 0 1 0-1.397 1.398h-.001c.03.04.062.078.098.115l3.85 3.85a1 1 0 0 0 1.415-1.414l-3.85-3.85a1.007 1.007 0 0 0-.115-.1zM12 6.5a5.5 5.5 0 1 1-11 0 5.5 5.5 0 0 1 11 0z"></path> </svg> Search</a></li> </ul>   </div> </div> </div> </div> </div> <script> $(document).ready(function(){ // Remove all code from the top bar which comes from minimal actucall theme $(".top_bar_strip:not(.new)").empty(); }); </script></div> </div> </div> </div> </div> </div> </div> <div class="row-fluid-wrapper row-depth-1 row-number-3 dnd-section"> <div class="row-fluid "> <div class="span12 widget-span widget-type-cell dnd-column" style="" data-widget-type="cell" data-x="0" data-w="12"> <div class="row-fluid-wrapper row-depth-1 row-number-4 dnd-row"> <div class="row-fluid "> <div class="span12 widget-span widget-type-custom_widget dnd-module" style="" data-widget-type="custom_widget" data-x="0" data-w="12"> <div id="hs_cos_wrapper_widget_1687168884328" class="hs_cos_wrapper hs_cos_wrapper_widget hs_cos_wrapper_type_module" style="" data-hs-cos-general-type="widget" data-hs-cos-type="module"> <style> .top_bar_strip .content_inner { text-align: right; } .top_bar_strip{ background-color:rgba(17, 48, 73, 1.0); } .top_bar_strip .content_inner ul li a, .top_bar_strip .content_inner .inner{ color:rgba(255, 255, 255, 1.0); } .top_bar_strip .content_inner { display:block; } </style> <style> .minimal-has-submenu>.minimal-submenu { background-color: rgba( 255, 255, 255, 1.0);; padding: 0.7rem 10px; } .minimal-header--widget_1687168884328 .minimal-has-submenu .minimal-submenu a:hover { background-color: rgba( 255, 255, 255, 0.0);; } </style> <div class="top_bar_strip"> <div class="container"> <div class="row"> <div class="col-md-12"> <div class="content_inner"> <div id="hs_menu_wrapper_widget_1687168884328_" class="hs-menu-wrapper active-branch flyouts hs-menu-flow-horizontal" role="navigation" data-sitemap-name="" data-menu-id="" aria-label="Navigation Menu"> <ul role="menu"> <li class="hs-menu-item hs-menu-depth-1" role="none"><a href="https://www.ventanaresearch.com/_hcms/mem/login" role="menuitem" target="_self">Log In</a></li> <li class="hs-menu-item hs-menu-depth-1" role="none"><a href="https://www.isg-research.net/search" role="menuitem" target="_self"> <svg xmlns="http://www.w3.org/2000/svg" width="16" height="16" fill="currentColor" class="bi bi-search" viewbox="0 0 16 16"> <path d="M11.742 10.344a6.5 6.5 0 1 0-1.397 1.398h-.001c.03.04.062.078.098.115l3.85 3.85a1 1 0 0 0 1.415-1.414l-3.85-3.85a1.007 1.007 0 0 0-.115-.1zM12 6.5a5.5 5.5 0 1 1-11 0 5.5 5.5 0 0 1 11 0z" /> </svg> Search</a></li> </ul> </div> </div> </div> </div> </div> </div> <div class="minimal-header minimal-header--widget_1687168884328 minimal-header--transparent-true minimal-header--mobile-transparent-true minimal-header--mega-menu-full-width" data-sticky="true"> <div class="minimal-header__container minimal-content-wrapper minimal-header--default"> <div class="minimal-header__logo minimal-header__logo--main"> <a href="https://www.isg-research.net/" id="hs-link-widget_1687168884328_hs_logo_widget" style="border-width:0px;border:0px;"><img src="https://blog.isg-research.net/hs-fs/hubfs/ISG_Software_Research_Logo/ISG_Software_Research_Logo_v1_white_766x.png?width=400&height=46&name=ISG_Software_Research_Logo_v1_white_766x.png" class="hs-image-widget " height="46" style="height: auto;width:400px;border-width:0px;border:0px;" width="400" alt="ISG_Software_Research_Logo_v1_white_766x" title="ISG_Software_Research_Logo_v1_white_766x" loading="lazy" srcset="https://blog.isg-research.net/hs-fs/hubfs/ISG_Software_Research_Logo/ISG_Software_Research_Logo_v1_white_766x.png?width=200&height=23&name=ISG_Software_Research_Logo_v1_white_766x.png 200w, https://blog.isg-research.net/hs-fs/hubfs/ISG_Software_Research_Logo/ISG_Software_Research_Logo_v1_white_766x.png?width=400&height=46&name=ISG_Software_Research_Logo_v1_white_766x.png 400w, https://blog.isg-research.net/hs-fs/hubfs/ISG_Software_Research_Logo/ISG_Software_Research_Logo_v1_white_766x.png?width=600&height=69&name=ISG_Software_Research_Logo_v1_white_766x.png 600w, https://blog.isg-research.net/hs-fs/hubfs/ISG_Software_Research_Logo/ISG_Software_Research_Logo_v1_white_766x.png?width=800&height=92&name=ISG_Software_Research_Logo_v1_white_766x.png 800w, https://blog.isg-research.net/hs-fs/hubfs/ISG_Software_Research_Logo/ISG_Software_Research_Logo_v1_white_766x.png?width=1000&height=115&name=ISG_Software_Research_Logo_v1_white_766x.png 1000w, https://blog.isg-research.net/hs-fs/hubfs/ISG_Software_Research_Logo/ISG_Software_Research_Logo_v1_white_766x.png?width=1200&height=138&name=ISG_Software_Research_Logo_v1_white_766x.png 1200w" sizes="(max-width: 400px) 100vw, 400px"></a> </div> <div class="minimal-header__navigation minimal-header__nav--right"> <nav aria-label="Main menu" class="minimal-navigation-primary"> <ul class="minimal-submenu level-1"> <li class="minimal-has-submenu minimal-menu-item hs-skip-lang-url-rewrite"> <a href="https://www.isg-research.net/about" class="minimal-menu-link">About Us<svg width="16" height="16" version="1.1" viewbox="0 0 16 16" xmlns="http://www.w3.org/2000/svg" xmlns:xlink="http://www.w3.org/1999/xlink"><g transform="scale(0.333333)"><path fill="#000" d="M35.586,15.586c0.781,-0.781 2.047,-0.781 2.828,0c0.781,0.781 0.781,2.047 0,2.828l-14,14c-0.781,0.781 -2.047,0.781 -2.828,0l-14,-14c-0.781,-0.781 -0.781,-2.047 0,-2.828c0.781,-0.781 2.047,-0.781 2.828,0l12.586,12.586l12.586,-12.586Z"></path></g></svg></a> <ul class="minimal-submenu level-2"> <li class="minimal-no-submenu minimal-menu-item hs-skip-lang-url-rewrite"> <a href="https://www.isg-research.net/resources/awards" class="minimal-menu-link">Awards</a> </li> <li class="minimal-no-submenu minimal-menu-item hs-skip-lang-url-rewrite"> <a href="https://summit.isg-research.net" class="minimal-menu-link">Digital Summit</a> </li> <li class="minimal-no-submenu minimal-menu-item hs-skip-lang-url-rewrite"> <a href="https://www.isg-research.net/events" class="minimal-menu-link">Events & Webinars</a> </li> <li class="minimal-no-submenu minimal-menu-item hs-skip-lang-url-rewrite"> <a href="https://www.isg-research.net/media" class="minimal-menu-link">Media Kit</a> </li> <li class="minimal-no-submenu minimal-menu-item hs-skip-lang-url-rewrite"> <a href="https://www.isg-research.net/ventana-research-is-now-part-of-isg" class="minimal-menu-link">Now Part of ISG</a> </li> <li class="minimal-no-submenu minimal-menu-item hs-skip-lang-url-rewrite"> <a href="https://www.isg-research.net/about/teams" class="minimal-menu-link">Our Team</a> </li> <li class="minimal-no-submenu minimal-menu-item hs-skip-lang-url-rewrite"> <a href="https://www.isg-research.net/about/client_experience" class="minimal-menu-link">Our eXperience</a> </li> <li class="minimal-no-submenu minimal-menu-item hs-skip-lang-url-rewrite"> <a href="https://www.isg-research.net/press-release" class="minimal-menu-link">Press Releases</a> </li> <li class="minimal-no-submenu minimal-menu-item hs-skip-lang-url-rewrite"> <a href="https://www.isg-research.net/en/what-our-clients-say" class="minimal-menu-link">Testimonials</a> </li> </ul> </li> <li class="minimal-no-submenu minimal-menu-item hs-skip-lang-url-rewrite"> <a href="javascript:;" class="minimal-menu-link">Expertise</a> </li> <li class="minimal-has-submenu minimal-menu-item hs-skip-lang-url-rewrite"> <a href="https://www.isg-research.net/vertical-industries" class="minimal-menu-link">Industries<svg width="16" height="16" version="1.1" viewbox="0 0 16 16" xmlns="http://www.w3.org/2000/svg" xmlns:xlink="http://www.w3.org/1999/xlink"><g transform="scale(0.333333)"><path fill="#000" d="M35.586,15.586c0.781,-0.781 2.047,-0.781 2.828,0c0.781,0.781 0.781,2.047 0,2.828l-14,14c-0.781,0.781 -2.047,0.781 -2.828,0l-14,-14c-0.781,-0.781 -0.781,-2.047 0,-2.828c0.781,-0.781 2.047,-0.781 2.828,0l12.586,12.586l12.586,-12.586Z"></path></g></svg></a> <ul class="minimal-submenu level-2"> <li class="minimal-no-submenu minimal-menu-item hs-skip-lang-url-rewrite"> <a href="https://www.isg-research.net/vertical-industry/automotive" class="minimal-menu-link">Automotive</a> </li> <li class="minimal-no-submenu minimal-menu-item hs-skip-lang-url-rewrite"> <a href="https://www.isg-research.net/vertical-industry/banking" class="minimal-menu-link">Banking</a> </li> <li class="minimal-no-submenu minimal-menu-item hs-skip-lang-url-rewrite"> <a href="https://www.isg-research.net/vertical-industry/consumer-products" class="minimal-menu-link">Consumer Products</a> </li> <li class="minimal-no-submenu minimal-menu-item hs-skip-lang-url-rewrite"> <a href="https://www.isg-research.net/vertical-industry/financial-services" class="minimal-menu-link">Financial Services</a> </li> <li class="minimal-no-submenu minimal-menu-item hs-skip-lang-url-rewrite"> <a href="https://www.isg-research.net/vertical-industry/food-beverage" class="minimal-menu-link">Food & Beverage</a> </li> <li class="minimal-no-submenu minimal-menu-item hs-skip-lang-url-rewrite"> <a href="https://www.isg-research.net/vertical-industry/healthcare" class="minimal-menu-link">Healthcare</a> </li> <li class="minimal-no-submenu minimal-menu-item hs-skip-lang-url-rewrite"> <a href="https://www.isg-research.net/vertical-industry/hospitality" class="minimal-menu-link">Hospitality</a> </li> <li class="minimal-no-submenu minimal-menu-item hs-skip-lang-url-rewrite"> <a href="https://www.isg-research.net/vertical-industry/insurance" class="minimal-menu-link">Insurance</a> </li> <li class="minimal-no-submenu minimal-menu-item hs-skip-lang-url-rewrite"> <a href="https://www.isg-research.net/vertical-industry/manufacturing" class="minimal-menu-link">Manufacturing</a> </li> <li class="minimal-no-submenu minimal-menu-item hs-skip-lang-url-rewrite"> <a href="https://www.isg-research.net/vertical-industry/media-entertainment" class="minimal-menu-link">Media & Entertainment</a> </li> <li class="minimal-no-submenu minimal-menu-item hs-skip-lang-url-rewrite"> <a href="https://www.isg-research.net/vertical-industry/real-estate" class="minimal-menu-link">Real Estate</a> </li> <li class="minimal-no-submenu minimal-menu-item hs-skip-lang-url-rewrite"> <a href="https://www.isg-research.net/vertical-industry/retail" class="minimal-menu-link">Retail</a> </li> </ul> </li> <li class="minimal-has-submenu minimal-menu-item hs-skip-lang-url-rewrite"> <a href="https://www.isg-research.net/research" class="minimal-menu-link">Research<svg width="16" height="16" version="1.1" viewbox="0 0 16 16" xmlns="http://www.w3.org/2000/svg" xmlns:xlink="http://www.w3.org/1999/xlink"><g transform="scale(0.333333)"><path fill="#000" d="M35.586,15.586c0.781,-0.781 2.047,-0.781 2.828,0c0.781,0.781 0.781,2.047 0,2.828l-14,14c-0.781,0.781 -2.047,0.781 -2.828,0l-14,-14c-0.781,-0.781 -0.781,-2.047 0,-2.828c0.781,-0.781 2.047,-0.781 2.828,0l12.586,12.586l12.586,-12.586Z"></path></g></svg></a> <ul class="minimal-submenu level-2"> <li class="minimal-has-submenu minimal-menu-item hs-skip-lang-url-rewrite"> <a href="https://www.isg-research.net/research/buyers-guides" class="minimal-menu-link">Buyers Guides<svg width="16" height="16" version="1.1" viewbox="0 0 16 16" xmlns="http://www.w3.org/2000/svg" xmlns:xlink="http://www.w3.org/1999/xlink"><g transform="scale(0.333333)"><path fill="#000" d="M35.586,15.586c0.781,-0.781 2.047,-0.781 2.828,0c0.781,0.781 0.781,2.047 0,2.828l-14,14c-0.781,0.781 -2.047,0.781 -2.828,0l-14,-14c-0.781,-0.781 -0.781,-2.047 0,-2.828c0.781,-0.781 2.047,-0.781 2.828,0l12.586,12.586l12.586,-12.586Z"></path></g></svg></a> <ul class="minimal-submenu level-3"> <li class="minimal-no-submenu minimal-menu-item hs-skip-lang-url-rewrite"> <a href="https://www.isg-research.net/research/buyers-guides" class="minimal-menu-link">Overview</a> </li> <li class="minimal-no-submenu minimal-menu-item hs-skip-lang-url-rewrite"> <a href="https://www.isg-research.net/buyers-guides/inclusion" class="minimal-menu-link">Inclusion Policy</a> </li> <li class="minimal-no-submenu minimal-menu-item hs-skip-lang-url-rewrite"> <a href="https://www.isg-research.net/buyers_guides/vendor_participation" class="minimal-menu-link">Participation</a> </li> <li class="minimal-no-submenu minimal-menu-item hs-skip-lang-url-rewrite"> <a href="https://www.isg-research.net/published-buyers-guide-research" class="minimal-menu-link">Published</a> </li> <li class="minimal-no-submenu minimal-menu-item hs-skip-lang-url-rewrite"> <a href="https://www.isg-research.net/buyers-guide-search" class="minimal-menu-link">Search</a> </li> <li class="minimal-no-submenu minimal-menu-item hs-skip-lang-url-rewrite"> <a href="https://www.isg-research.net/research/buyers-guides/services/enterprise-and-service-providers" class="minimal-menu-link">Services - Enterprise</a> </li> <li class="minimal-no-submenu minimal-menu-item hs-skip-lang-url-rewrite"> <a href="https://www.isg-research.net/research/buyers-guides/services/enterprise-and-service-providers" class="minimal-menu-link">Services - Service Providers</a> </li> <li class="minimal-no-submenu minimal-menu-item hs-skip-lang-url-rewrite"> <a href="https://www.isg-research.net/research/buyers-guides/services/software-providers" class="minimal-menu-link">Services - Software Provider Services</a> </li> </ul> </li> <li class="minimal-no-submenu minimal-menu-item hs-skip-lang-url-rewrite"> <a href="https://www.isg-research.net/research/market-agendas" class="minimal-menu-link">Market Agendas</a> </li> <li class="minimal-no-submenu minimal-menu-item hs-skip-lang-url-rewrite"> <a href="https://www.isg-research.net/research/agendas/market-assertions" class="minimal-menu-link">Market Assertions</a> </li> <li class="minimal-no-submenu minimal-menu-item hs-skip-lang-url-rewrite"> <a href="https://www.isg-research.net/vendor-coverage" class="minimal-menu-link">Market Coverage</a> </li> <li class="minimal-has-submenu minimal-menu-item hs-skip-lang-url-rewrite"> <a href="javascript:;" class="minimal-menu-link">Perspectives<svg width="16" height="16" version="1.1" viewbox="0 0 16 16" xmlns="http://www.w3.org/2000/svg" xmlns:xlink="http://www.w3.org/1999/xlink"><g transform="scale(0.333333)"><path fill="#000" d="M35.586,15.586c0.781,-0.781 2.047,-0.781 2.828,0c0.781,0.781 0.781,2.047 0,2.828l-14,14c-0.781,0.781 -2.047,0.781 -2.828,0l-14,-14c-0.781,-0.781 -0.781,-2.047 0,-2.828c0.781,-0.781 2.047,-0.781 2.828,0l12.586,12.586l12.586,-12.586Z"></path></g></svg></a> <ul class="minimal-submenu level-3"> <li class="minimal-has-submenu minimal-menu-item hs-skip-lang-url-rewrite"> <a href="https://blog.isg-research.net/" class="minimal-menu-link">Analyst Perspectives<svg width="16" height="16" version="1.1" viewbox="0 0 16 16" xmlns="http://www.w3.org/2000/svg" xmlns:xlink="http://www.w3.org/1999/xlink"><g transform="scale(0.333333)"><path fill="#000" d="M35.586,15.586c0.781,-0.781 2.047,-0.781 2.828,0c0.781,0.781 0.781,2.047 0,2.828l-14,14c-0.781,0.781 -2.047,0.781 -2.828,0l-14,-14c-0.781,-0.781 -0.781,-2.047 0,-2.828c0.781,-0.781 2.047,-0.781 2.828,0l12.586,12.586l12.586,-12.586Z"></path></g></svg></a> <ul class="minimal-submenu level-4"> <li class="minimal-no-submenu minimal-menu-item hs-skip-lang-url-rewrite"> <a href="https://davidmenninger.isg-research.net/" class="minimal-menu-link">David Menninger</a> </li> <li class="minimal-no-submenu minimal-menu-item hs-skip-lang-url-rewrite"> <a href="https://jefforr.isg-research.net/" class="minimal-menu-link">Jeff Orr</a> </li> <li class="minimal-no-submenu minimal-menu-item hs-skip-lang-url-rewrite"> <a href="https://keithdawson.isg-research.net" class="minimal-menu-link">Keith Dawson</a> </li> <li class="minimal-no-submenu minimal-menu-item hs-skip-lang-url-rewrite"> <a href="https://marksmith.isg-research.net/" class="minimal-menu-link">Mark Smith</a> </li> <li class="minimal-no-submenu minimal-menu-item hs-skip-lang-url-rewrite"> <a href="https://mattaslett.isg-research.net" class="minimal-menu-link">Matt Aslett</a> </li> <li class="minimal-no-submenu minimal-menu-item hs-skip-lang-url-rewrite"> <a href="https://matthewbrown.isg-research.net" class="minimal-menu-link">Matthew Brown</a> </li> <li class="minimal-no-submenu minimal-menu-item hs-skip-lang-url-rewrite"> <a href="https://robertkugel.isg-research.net/" class="minimal-menu-link">Robert Kugel</a> </li> <li class="minimal-no-submenu minimal-menu-item hs-skip-lang-url-rewrite"> <a href="https://stephenhurrell.isg-research.net/" class="minimal-menu-link">Stephen Hurrell</a> </li> </ul> </li> <li class="minimal-no-submenu minimal-menu-item hs-skip-lang-url-rewrite"> <a href="https://www.isg-research.net/market-perspectives" class="minimal-menu-link">Market Perspectives</a> </li> <li class="minimal-no-submenu minimal-menu-item hs-skip-lang-url-rewrite"> <a href="https://www.isg-research.net/industry-perspectives" class="minimal-menu-link">Industry Perspectives</a> </li> </ul> </li> <li class="minimal-no-submenu minimal-menu-item hs-skip-lang-url-rewrite"> <a href="https://www.isg-research.net/research/industry-agendas" class="minimal-menu-link">Industry Agendas</a> </li> <li class="minimal-no-submenu minimal-menu-item hs-skip-lang-url-rewrite"> <a href="https://www.isg-research.net/briefing" class="minimal-menu-link">Request a Briefing</a> </li> </ul> </li> <li class="minimal-has-submenu minimal-menu-item hs-skip-lang-url-rewrite"> <a href="https://www.isg-research.net/services" class="minimal-menu-link">Services<svg width="16" height="16" version="1.1" viewbox="0 0 16 16" xmlns="http://www.w3.org/2000/svg" xmlns:xlink="http://www.w3.org/1999/xlink"><g transform="scale(0.333333)"><path fill="#000" d="M35.586,15.586c0.781,-0.781 2.047,-0.781 2.828,0c0.781,0.781 0.781,2.047 0,2.828l-14,14c-0.781,0.781 -2.047,0.781 -2.828,0l-14,-14c-0.781,-0.781 -0.781,-2.047 0,-2.828c0.781,-0.781 2.047,-0.781 2.828,0l12.586,12.586l12.586,-12.586Z"></path></g></svg></a> <ul class="minimal-submenu level-2"> <li class="minimal-has-submenu minimal-menu-item hs-skip-lang-url-rewrite"> <a href="https://www.isg-research.net/services/enterprises" class="minimal-menu-link">Enterprises<svg width="16" height="16" version="1.1" viewbox="0 0 16 16" xmlns="http://www.w3.org/2000/svg" xmlns:xlink="http://www.w3.org/1999/xlink"><g transform="scale(0.333333)"><path fill="#000" d="M35.586,15.586c0.781,-0.781 2.047,-0.781 2.828,0c0.781,0.781 0.781,2.047 0,2.828l-14,14c-0.781,0.781 -2.047,0.781 -2.828,0l-14,-14c-0.781,-0.781 -0.781,-2.047 0,-2.828c0.781,-0.781 2.047,-0.781 2.828,0l12.586,12.586l12.586,-12.586Z"></path></g></svg></a> <ul class="minimal-submenu level-3"> <li class="minimal-no-submenu minimal-menu-item hs-skip-lang-url-rewrite"> <a href="https://www.isg-research.net/services/organizations/cio-success" class="minimal-menu-link">CIO Success</a> </li> </ul> </li> <li class="minimal-no-submenu minimal-menu-item hs-skip-lang-url-rewrite"> <a href="https://www.isg-research.net/services/investment-firms" class="minimal-menu-link">Investment Firms</a> </li> <li class="minimal-no-submenu minimal-menu-item hs-skip-lang-url-rewrite"> <a href="https://www.isg-research.net/services/service-providers" class="minimal-menu-link">Service Providers</a> </li> <li class="minimal-has-submenu minimal-menu-item hs-skip-lang-url-rewrite"> <a href="https://www.isg-research.net/services/software-providers" class="minimal-menu-link">Software Providers<svg width="16" height="16" version="1.1" viewbox="0 0 16 16" xmlns="http://www.w3.org/2000/svg" xmlns:xlink="http://www.w3.org/1999/xlink"><g transform="scale(0.333333)"><path fill="#000" d="M35.586,15.586c0.781,-0.781 2.047,-0.781 2.828,0c0.781,0.781 0.781,2.047 0,2.828l-14,14c-0.781,0.781 -2.047,0.781 -2.828,0l-14,-14c-0.781,-0.781 -0.781,-2.047 0,-2.828c0.781,-0.781 2.047,-0.781 2.828,0l12.586,12.586l12.586,-12.586Z"></path></g></svg></a> <ul class="minimal-submenu level-3"> <li class="minimal-no-submenu minimal-menu-item hs-skip-lang-url-rewrite"> <a href="https://www.isg-research.net/services/vendors/analyst_relations" class="minimal-menu-link">Analyst Relations</a> </li> <li class="minimal-no-submenu minimal-menu-item hs-skip-lang-url-rewrite"> <a href="https://www.isg-research.net/services/vendors/demand_generation" class="minimal-menu-link">Demand Generation</a> </li> <li class="minimal-no-submenu minimal-menu-item hs-skip-lang-url-rewrite"> <a href="https://www.isg-research.net/services/vendors/product-marketing" class="minimal-menu-link">Product Marketing</a> </li> </ul> </li> </ul> </li> </ul> </nav> </div> <div class="minimal-header__icons"> </div> <div class="minimal-header__content"> <div class="minimal-social-links"> <a class="minimal-social-links__link" href="https://www.isg-research.net/profile"> <span id="hs_cos_wrapper_widget_1687168884328_" class="hs_cos_wrapper hs_cos_wrapper_widget hs_cos_wrapper_type_icon minimal-social-links__icon" style="" data-hs-cos-general-type="widget" data-hs-cos-type="icon"><svg version="1.0" xmlns="http://www.w3.org/2000/svg" viewbox="0 0 512 512" aria-labelledby="user1" role="img"><title id="user1">Community Profile</title><g id="user1_layer"><path d="M256 0c88.366 0 160 71.634 160 160s-71.634 160-160 160S96 248.366 96 160 167.634 0 256 0zm183.283 333.821l-71.313-17.828c-74.923 53.89-165.738 41.864-223.94 0l-71.313 17.828C29.981 344.505 0 382.903 0 426.955V464c0 26.51 21.49 48 48 48h416c26.51 0 48-21.49 48-48v-37.045c0-44.052-29.981-82.45-72.717-93.134z" /></g></svg> </a> </div> </div> </div> <div class="minimal-header__container minimal-content-wrapper minimal-header--mobile"> <div class="minimal-header__logo minimal-header__logo--main"> <a href="https://www.isg-research.net/" id="hs-link-widget_1687168884328_hs_logo_widget" style="border-width:0px;border:0px;"><img src="https://blog.isg-research.net/hs-fs/hubfs/ISG_Software_Research_Logo/ISG_Software_Research_Logo_v1_white_766x.png?width=400&height=46&name=ISG_Software_Research_Logo_v1_white_766x.png" class="hs-image-widget " height="46" style="height: auto;width:400px;border-width:0px;border:0px;" width="400" alt="ISG_Software_Research_Logo_v1_white_766x" title="ISG_Software_Research_Logo_v1_white_766x" loading="lazy" srcset="https://blog.isg-research.net/hs-fs/hubfs/ISG_Software_Research_Logo/ISG_Software_Research_Logo_v1_white_766x.png?width=200&height=23&name=ISG_Software_Research_Logo_v1_white_766x.png 200w, https://blog.isg-research.net/hs-fs/hubfs/ISG_Software_Research_Logo/ISG_Software_Research_Logo_v1_white_766x.png?width=400&height=46&name=ISG_Software_Research_Logo_v1_white_766x.png 400w, https://blog.isg-research.net/hs-fs/hubfs/ISG_Software_Research_Logo/ISG_Software_Research_Logo_v1_white_766x.png?width=600&height=69&name=ISG_Software_Research_Logo_v1_white_766x.png 600w, https://blog.isg-research.net/hs-fs/hubfs/ISG_Software_Research_Logo/ISG_Software_Research_Logo_v1_white_766x.png?width=800&height=92&name=ISG_Software_Research_Logo_v1_white_766x.png 800w, https://blog.isg-research.net/hs-fs/hubfs/ISG_Software_Research_Logo/ISG_Software_Research_Logo_v1_white_766x.png?width=1000&height=115&name=ISG_Software_Research_Logo_v1_white_766x.png 1000w, https://blog.isg-research.net/hs-fs/hubfs/ISG_Software_Research_Logo/ISG_Software_Research_Logo_v1_white_766x.png?width=1200&height=138&name=ISG_Software_Research_Logo_v1_white_766x.png 1200w" sizes="(max-width: 400px) 100vw, 400px"></a> </div> <div class="minimal-header__mobile-nav"> <div class="minimal-header__mobile-nav__inner"> <a href="#minimal-header__mobile-nav__mmenu" class="mburger"> </a> </div> </div> <div class="minimal-header__content"> <div class="minimal-social-links"> <a class="minimal-social-links__link" href="https://www.isg-research.net/profile"> <span id="hs_cos_wrapper_widget_1687168884328_" class="hs_cos_wrapper hs_cos_wrapper_widget hs_cos_wrapper_type_icon minimal-social-links__icon" style="" data-hs-cos-general-type="widget" data-hs-cos-type="icon"><svg version="1.0" xmlns="http://www.w3.org/2000/svg" viewbox="0 0 512 512" aria-labelledby="user1" role="img"><title id="user1">Community Profile</title><g id="user1_layer"><path d="M256 0c88.366 0 160 71.634 160 160s-71.634 160-160 160S96 248.366 96 160 167.634 0 256 0zm183.283 333.821l-71.313-17.828c-74.923 53.89-165.738 41.864-223.94 0l-71.313 17.828C29.981 344.505 0 382.903 0 426.955V464c0 26.51 21.49 48 48 48h416c26.51 0 48-21.49 48-48v-37.045c0-44.052-29.981-82.45-72.717-93.134z" /></g></svg> </a> </div> </div> </div> </div> <div class="minimal-header--widget_1687168884328 minimal-sticky-header minimal-header--mega-menu-full-width"> <div class="minimal-header__container minimal-content-wrapper minimal-header--default"> <div class="minimal-header__logo minimal-header__logo--main"> <a href="https://www.isg-research.net/" id="hs-link-widget_1687168884328_hs_logo_widget" style="border-width:0px;border:0px;"><img src="https://blog.isg-research.net/hs-fs/hubfs/ISG_Software_Research_Logo/ISG_Software_Research_Logo_v1_white_766x.png?width=400&height=46&name=ISG_Software_Research_Logo_v1_white_766x.png" class="hs-image-widget " height="46" style="height: auto;width:400px;border-width:0px;border:0px;" width="400" alt="ISG_Software_Research_Logo_v1_white_766x" title="ISG_Software_Research_Logo_v1_white_766x" loading="lazy" srcset="https://blog.isg-research.net/hs-fs/hubfs/ISG_Software_Research_Logo/ISG_Software_Research_Logo_v1_white_766x.png?width=200&height=23&name=ISG_Software_Research_Logo_v1_white_766x.png 200w, https://blog.isg-research.net/hs-fs/hubfs/ISG_Software_Research_Logo/ISG_Software_Research_Logo_v1_white_766x.png?width=400&height=46&name=ISG_Software_Research_Logo_v1_white_766x.png 400w, https://blog.isg-research.net/hs-fs/hubfs/ISG_Software_Research_Logo/ISG_Software_Research_Logo_v1_white_766x.png?width=600&height=69&name=ISG_Software_Research_Logo_v1_white_766x.png 600w, https://blog.isg-research.net/hs-fs/hubfs/ISG_Software_Research_Logo/ISG_Software_Research_Logo_v1_white_766x.png?width=800&height=92&name=ISG_Software_Research_Logo_v1_white_766x.png 800w, https://blog.isg-research.net/hs-fs/hubfs/ISG_Software_Research_Logo/ISG_Software_Research_Logo_v1_white_766x.png?width=1000&height=115&name=ISG_Software_Research_Logo_v1_white_766x.png 1000w, https://blog.isg-research.net/hs-fs/hubfs/ISG_Software_Research_Logo/ISG_Software_Research_Logo_v1_white_766x.png?width=1200&height=138&name=ISG_Software_Research_Logo_v1_white_766x.png 1200w" sizes="(max-width: 400px) 100vw, 400px"></a> </div> <div class="minimal-header__navigation minimal-header__nav--right"> <nav aria-label="Main menu" class="minimal-navigation-primary"> <ul class="minimal-submenu level-1"> <li class="minimal-has-submenu minimal-menu-item hs-skip-lang-url-rewrite"> <a href="https://www.isg-research.net/about" class="minimal-menu-link">About Us<svg width="16" height="16" version="1.1" viewbox="0 0 16 16" xmlns="http://www.w3.org/2000/svg" xmlns:xlink="http://www.w3.org/1999/xlink"><g transform="scale(0.333333)"><path fill="#000" d="M35.586,15.586c0.781,-0.781 2.047,-0.781 2.828,0c0.781,0.781 0.781,2.047 0,2.828l-14,14c-0.781,0.781 -2.047,0.781 -2.828,0l-14,-14c-0.781,-0.781 -0.781,-2.047 0,-2.828c0.781,-0.781 2.047,-0.781 2.828,0l12.586,12.586l12.586,-12.586Z"></path></g></svg></a> <ul class="minimal-submenu level-2"> <li class="minimal-no-submenu minimal-menu-item hs-skip-lang-url-rewrite"> <a href="https://www.isg-research.net/resources/awards" class="minimal-menu-link">Awards</a> </li> <li class="minimal-no-submenu minimal-menu-item hs-skip-lang-url-rewrite"> <a href="https://summit.isg-research.net" class="minimal-menu-link">Digital Summit</a> </li> <li class="minimal-no-submenu minimal-menu-item hs-skip-lang-url-rewrite"> <a href="https://www.isg-research.net/events" class="minimal-menu-link">Events & Webinars</a> </li> <li class="minimal-no-submenu minimal-menu-item hs-skip-lang-url-rewrite"> <a href="https://www.isg-research.net/media" class="minimal-menu-link">Media Kit</a> </li> <li class="minimal-no-submenu minimal-menu-item hs-skip-lang-url-rewrite"> <a href="https://www.isg-research.net/ventana-research-is-now-part-of-isg" class="minimal-menu-link">Now Part of ISG</a> </li> <li class="minimal-no-submenu minimal-menu-item hs-skip-lang-url-rewrite"> <a href="https://www.isg-research.net/about/teams" class="minimal-menu-link">Our Team</a> </li> <li class="minimal-no-submenu minimal-menu-item hs-skip-lang-url-rewrite"> <a href="https://www.isg-research.net/about/client_experience" class="minimal-menu-link">Our eXperience</a> </li> <li class="minimal-no-submenu minimal-menu-item hs-skip-lang-url-rewrite"> <a href="https://www.isg-research.net/press-release" class="minimal-menu-link">Press Releases</a> </li> <li class="minimal-no-submenu minimal-menu-item hs-skip-lang-url-rewrite"> <a href="https://www.isg-research.net/en/what-our-clients-say" class="minimal-menu-link">Testimonials</a> </li> </ul> </li> <li class="minimal-no-submenu minimal-menu-item hs-skip-lang-url-rewrite"> <a href="javascript:;" class="minimal-menu-link">Expertise</a> </li> <li class="minimal-has-submenu minimal-menu-item hs-skip-lang-url-rewrite"> <a href="https://www.isg-research.net/vertical-industries" class="minimal-menu-link">Industries<svg width="16" height="16" version="1.1" viewbox="0 0 16 16" xmlns="http://www.w3.org/2000/svg" xmlns:xlink="http://www.w3.org/1999/xlink"><g transform="scale(0.333333)"><path fill="#000" d="M35.586,15.586c0.781,-0.781 2.047,-0.781 2.828,0c0.781,0.781 0.781,2.047 0,2.828l-14,14c-0.781,0.781 -2.047,0.781 -2.828,0l-14,-14c-0.781,-0.781 -0.781,-2.047 0,-2.828c0.781,-0.781 2.047,-0.781 2.828,0l12.586,12.586l12.586,-12.586Z"></path></g></svg></a> <ul class="minimal-submenu level-2"> <li class="minimal-no-submenu minimal-menu-item hs-skip-lang-url-rewrite"> <a href="https://www.isg-research.net/vertical-industry/automotive" class="minimal-menu-link">Automotive</a> </li> <li class="minimal-no-submenu minimal-menu-item hs-skip-lang-url-rewrite"> <a href="https://www.isg-research.net/vertical-industry/banking" class="minimal-menu-link">Banking</a> </li> <li class="minimal-no-submenu minimal-menu-item hs-skip-lang-url-rewrite"> <a href="https://www.isg-research.net/vertical-industry/consumer-products" class="minimal-menu-link">Consumer Products</a> </li> <li class="minimal-no-submenu minimal-menu-item hs-skip-lang-url-rewrite"> <a href="https://www.isg-research.net/vertical-industry/financial-services" class="minimal-menu-link">Financial Services</a> </li> <li class="minimal-no-submenu minimal-menu-item hs-skip-lang-url-rewrite"> <a href="https://www.isg-research.net/vertical-industry/food-beverage" class="minimal-menu-link">Food & Beverage</a> </li> <li class="minimal-no-submenu minimal-menu-item hs-skip-lang-url-rewrite"> <a href="https://www.isg-research.net/vertical-industry/healthcare" class="minimal-menu-link">Healthcare</a> </li> <li class="minimal-no-submenu minimal-menu-item hs-skip-lang-url-rewrite"> <a href="https://www.isg-research.net/vertical-industry/hospitality" class="minimal-menu-link">Hospitality</a> </li> <li class="minimal-no-submenu minimal-menu-item hs-skip-lang-url-rewrite"> <a href="https://www.isg-research.net/vertical-industry/insurance" class="minimal-menu-link">Insurance</a> </li> <li class="minimal-no-submenu minimal-menu-item hs-skip-lang-url-rewrite"> <a href="https://www.isg-research.net/vertical-industry/manufacturing" class="minimal-menu-link">Manufacturing</a> </li> <li class="minimal-no-submenu minimal-menu-item hs-skip-lang-url-rewrite"> <a href="https://www.isg-research.net/vertical-industry/media-entertainment" class="minimal-menu-link">Media & Entertainment</a> </li> <li class="minimal-no-submenu minimal-menu-item hs-skip-lang-url-rewrite"> <a href="https://www.isg-research.net/vertical-industry/real-estate" class="minimal-menu-link">Real Estate</a> </li> <li class="minimal-no-submenu minimal-menu-item hs-skip-lang-url-rewrite"> <a href="https://www.isg-research.net/vertical-industry/retail" class="minimal-menu-link">Retail</a> </li> </ul> </li> <li class="minimal-has-submenu minimal-menu-item hs-skip-lang-url-rewrite"> <a href="https://www.isg-research.net/research" class="minimal-menu-link">Research<svg width="16" height="16" version="1.1" viewbox="0 0 16 16" xmlns="http://www.w3.org/2000/svg" xmlns:xlink="http://www.w3.org/1999/xlink"><g transform="scale(0.333333)"><path fill="#000" d="M35.586,15.586c0.781,-0.781 2.047,-0.781 2.828,0c0.781,0.781 0.781,2.047 0,2.828l-14,14c-0.781,0.781 -2.047,0.781 -2.828,0l-14,-14c-0.781,-0.781 -0.781,-2.047 0,-2.828c0.781,-0.781 2.047,-0.781 2.828,0l12.586,12.586l12.586,-12.586Z"></path></g></svg></a> <ul class="minimal-submenu level-2"> <li class="minimal-has-submenu minimal-menu-item hs-skip-lang-url-rewrite"> <a href="https://www.isg-research.net/research/buyers-guides" class="minimal-menu-link">Buyers Guides<svg width="16" height="16" version="1.1" viewbox="0 0 16 16" xmlns="http://www.w3.org/2000/svg" xmlns:xlink="http://www.w3.org/1999/xlink"><g transform="scale(0.333333)"><path fill="#000" d="M35.586,15.586c0.781,-0.781 2.047,-0.781 2.828,0c0.781,0.781 0.781,2.047 0,2.828l-14,14c-0.781,0.781 -2.047,0.781 -2.828,0l-14,-14c-0.781,-0.781 -0.781,-2.047 0,-2.828c0.781,-0.781 2.047,-0.781 2.828,0l12.586,12.586l12.586,-12.586Z"></path></g></svg></a> <ul class="minimal-submenu level-3"> <li class="minimal-no-submenu minimal-menu-item hs-skip-lang-url-rewrite"> <a href="https://www.isg-research.net/research/buyers-guides" class="minimal-menu-link">Overview</a> </li> <li class="minimal-no-submenu minimal-menu-item hs-skip-lang-url-rewrite"> <a href="https://www.isg-research.net/buyers-guides/inclusion" class="minimal-menu-link">Inclusion Policy</a> </li> <li class="minimal-no-submenu minimal-menu-item hs-skip-lang-url-rewrite"> <a href="https://www.isg-research.net/buyers_guides/vendor_participation" class="minimal-menu-link">Participation</a> </li> <li class="minimal-no-submenu minimal-menu-item hs-skip-lang-url-rewrite"> <a href="https://www.isg-research.net/published-buyers-guide-research" class="minimal-menu-link">Published</a> </li> <li class="minimal-no-submenu minimal-menu-item hs-skip-lang-url-rewrite"> <a href="https://www.isg-research.net/buyers-guide-search" class="minimal-menu-link">Search</a> </li> <li class="minimal-no-submenu minimal-menu-item hs-skip-lang-url-rewrite"> <a href="https://www.isg-research.net/research/buyers-guides/services/enterprise-and-service-providers" class="minimal-menu-link">Services - Enterprise</a> </li> <li class="minimal-no-submenu minimal-menu-item hs-skip-lang-url-rewrite"> <a href="https://www.isg-research.net/research/buyers-guides/services/enterprise-and-service-providers" class="minimal-menu-link">Services - Service Providers</a> </li> <li class="minimal-no-submenu minimal-menu-item hs-skip-lang-url-rewrite"> <a href="https://www.isg-research.net/research/buyers-guides/services/software-providers" class="minimal-menu-link">Services - Software Provider Services</a> </li> </ul> </li> <li class="minimal-no-submenu minimal-menu-item hs-skip-lang-url-rewrite"> <a href="https://www.isg-research.net/research/market-agendas" class="minimal-menu-link">Market Agendas</a> </li> <li class="minimal-no-submenu minimal-menu-item hs-skip-lang-url-rewrite"> <a href="https://www.isg-research.net/research/agendas/market-assertions" class="minimal-menu-link">Market Assertions</a> </li> <li class="minimal-no-submenu minimal-menu-item hs-skip-lang-url-rewrite"> <a href="https://www.isg-research.net/vendor-coverage" class="minimal-menu-link">Market Coverage</a> </li> <li class="minimal-has-submenu minimal-menu-item hs-skip-lang-url-rewrite"> <a href="javascript:;" class="minimal-menu-link">Perspectives<svg width="16" height="16" version="1.1" viewbox="0 0 16 16" xmlns="http://www.w3.org/2000/svg" xmlns:xlink="http://www.w3.org/1999/xlink"><g transform="scale(0.333333)"><path fill="#000" d="M35.586,15.586c0.781,-0.781 2.047,-0.781 2.828,0c0.781,0.781 0.781,2.047 0,2.828l-14,14c-0.781,0.781 -2.047,0.781 -2.828,0l-14,-14c-0.781,-0.781 -0.781,-2.047 0,-2.828c0.781,-0.781 2.047,-0.781 2.828,0l12.586,12.586l12.586,-12.586Z"></path></g></svg></a> <ul class="minimal-submenu level-3"> <li class="minimal-has-submenu minimal-menu-item hs-skip-lang-url-rewrite"> <a href="https://blog.isg-research.net/" class="minimal-menu-link">Analyst Perspectives<svg width="16" height="16" version="1.1" viewbox="0 0 16 16" xmlns="http://www.w3.org/2000/svg" xmlns:xlink="http://www.w3.org/1999/xlink"><g transform="scale(0.333333)"><path fill="#000" d="M35.586,15.586c0.781,-0.781 2.047,-0.781 2.828,0c0.781,0.781 0.781,2.047 0,2.828l-14,14c-0.781,0.781 -2.047,0.781 -2.828,0l-14,-14c-0.781,-0.781 -0.781,-2.047 0,-2.828c0.781,-0.781 2.047,-0.781 2.828,0l12.586,12.586l12.586,-12.586Z"></path></g></svg></a> <ul class="minimal-submenu level-4"> <li class="minimal-no-submenu minimal-menu-item hs-skip-lang-url-rewrite"> <a href="https://davidmenninger.isg-research.net/" class="minimal-menu-link">David Menninger</a> </li> <li class="minimal-no-submenu minimal-menu-item hs-skip-lang-url-rewrite"> <a href="https://jefforr.isg-research.net/" class="minimal-menu-link">Jeff Orr</a> </li> <li class="minimal-no-submenu minimal-menu-item hs-skip-lang-url-rewrite"> <a href="https://keithdawson.isg-research.net" class="minimal-menu-link">Keith Dawson</a> </li> <li class="minimal-no-submenu minimal-menu-item hs-skip-lang-url-rewrite"> <a href="https://marksmith.isg-research.net/" class="minimal-menu-link">Mark Smith</a> </li> <li class="minimal-no-submenu minimal-menu-item hs-skip-lang-url-rewrite"> <a href="https://mattaslett.isg-research.net" class="minimal-menu-link">Matt Aslett</a> </li> <li class="minimal-no-submenu minimal-menu-item hs-skip-lang-url-rewrite"> <a href="https://matthewbrown.isg-research.net" class="minimal-menu-link">Matthew Brown</a> </li> <li class="minimal-no-submenu minimal-menu-item hs-skip-lang-url-rewrite"> <a href="https://robertkugel.isg-research.net/" class="minimal-menu-link">Robert Kugel</a> </li> <li class="minimal-no-submenu minimal-menu-item hs-skip-lang-url-rewrite"> <a href="https://stephenhurrell.isg-research.net/" class="minimal-menu-link">Stephen Hurrell</a> </li> </ul> </li> <li class="minimal-no-submenu minimal-menu-item hs-skip-lang-url-rewrite"> <a href="https://www.isg-research.net/market-perspectives" class="minimal-menu-link">Market Perspectives</a> </li> <li class="minimal-no-submenu minimal-menu-item hs-skip-lang-url-rewrite"> <a href="https://www.isg-research.net/industry-perspectives" class="minimal-menu-link">Industry Perspectives</a> </li> </ul> </li> <li class="minimal-no-submenu minimal-menu-item hs-skip-lang-url-rewrite"> <a href="https://www.isg-research.net/research/industry-agendas" class="minimal-menu-link">Industry Agendas</a> </li> <li class="minimal-no-submenu minimal-menu-item hs-skip-lang-url-rewrite"> <a href="https://www.isg-research.net/briefing" class="minimal-menu-link">Request a Briefing</a> </li> </ul> </li> <li class="minimal-has-submenu minimal-menu-item hs-skip-lang-url-rewrite"> <a href="https://www.isg-research.net/services" class="minimal-menu-link">Services<svg width="16" height="16" version="1.1" viewbox="0 0 16 16" xmlns="http://www.w3.org/2000/svg" xmlns:xlink="http://www.w3.org/1999/xlink"><g transform="scale(0.333333)"><path fill="#000" d="M35.586,15.586c0.781,-0.781 2.047,-0.781 2.828,0c0.781,0.781 0.781,2.047 0,2.828l-14,14c-0.781,0.781 -2.047,0.781 -2.828,0l-14,-14c-0.781,-0.781 -0.781,-2.047 0,-2.828c0.781,-0.781 2.047,-0.781 2.828,0l12.586,12.586l12.586,-12.586Z"></path></g></svg></a> <ul class="minimal-submenu level-2"> <li class="minimal-has-submenu minimal-menu-item hs-skip-lang-url-rewrite"> <a href="https://www.isg-research.net/services/enterprises" class="minimal-menu-link">Enterprises<svg width="16" height="16" version="1.1" viewbox="0 0 16 16" xmlns="http://www.w3.org/2000/svg" xmlns:xlink="http://www.w3.org/1999/xlink"><g transform="scale(0.333333)"><path fill="#000" d="M35.586,15.586c0.781,-0.781 2.047,-0.781 2.828,0c0.781,0.781 0.781,2.047 0,2.828l-14,14c-0.781,0.781 -2.047,0.781 -2.828,0l-14,-14c-0.781,-0.781 -0.781,-2.047 0,-2.828c0.781,-0.781 2.047,-0.781 2.828,0l12.586,12.586l12.586,-12.586Z"></path></g></svg></a> <ul class="minimal-submenu level-3"> <li class="minimal-no-submenu minimal-menu-item hs-skip-lang-url-rewrite"> <a href="https://www.isg-research.net/services/organizations/cio-success" class="minimal-menu-link">CIO Success</a> </li> </ul> </li> <li class="minimal-no-submenu minimal-menu-item hs-skip-lang-url-rewrite"> <a href="https://www.isg-research.net/services/investment-firms" class="minimal-menu-link">Investment Firms</a> </li> <li class="minimal-no-submenu minimal-menu-item hs-skip-lang-url-rewrite"> <a href="https://www.isg-research.net/services/service-providers" class="minimal-menu-link">Service Providers</a> </li> <li class="minimal-has-submenu minimal-menu-item hs-skip-lang-url-rewrite"> <a href="https://www.isg-research.net/services/software-providers" class="minimal-menu-link">Software Providers<svg width="16" height="16" version="1.1" viewbox="0 0 16 16" xmlns="http://www.w3.org/2000/svg" xmlns:xlink="http://www.w3.org/1999/xlink"><g transform="scale(0.333333)"><path fill="#000" d="M35.586,15.586c0.781,-0.781 2.047,-0.781 2.828,0c0.781,0.781 0.781,2.047 0,2.828l-14,14c-0.781,0.781 -2.047,0.781 -2.828,0l-14,-14c-0.781,-0.781 -0.781,-2.047 0,-2.828c0.781,-0.781 2.047,-0.781 2.828,0l12.586,12.586l12.586,-12.586Z"></path></g></svg></a> <ul class="minimal-submenu level-3"> <li class="minimal-no-submenu minimal-menu-item hs-skip-lang-url-rewrite"> <a href="https://www.isg-research.net/services/vendors/analyst_relations" class="minimal-menu-link">Analyst Relations</a> </li> <li class="minimal-no-submenu minimal-menu-item hs-skip-lang-url-rewrite"> <a href="https://www.isg-research.net/services/vendors/demand_generation" class="minimal-menu-link">Demand Generation</a> </li> <li class="minimal-no-submenu minimal-menu-item hs-skip-lang-url-rewrite"> <a href="https://www.isg-research.net/services/vendors/product-marketing" class="minimal-menu-link">Product Marketing</a> </li> </ul> </li> </ul> </li> </ul> </nav> </div> <div class="minimal-header__icons"> </div> <div class="minimal-header__content"> <div class="minimal-social-links"> <a class="minimal-social-links__link" href="https://www.isg-research.net/profile"> <span id="hs_cos_wrapper_widget_1687168884328_" class="hs_cos_wrapper hs_cos_wrapper_widget hs_cos_wrapper_type_icon minimal-social-links__icon" style="" data-hs-cos-general-type="widget" data-hs-cos-type="icon"><svg version="1.0" xmlns="http://www.w3.org/2000/svg" viewbox="0 0 512 512" aria-labelledby="user1" role="img"><title id="user1">Community Profile</title><g id="user1_layer"><path d="M256 0c88.366 0 160 71.634 160 160s-71.634 160-160 160S96 248.366 96 160 167.634 0 256 0zm183.283 333.821l-71.313-17.828c-74.923 53.89-165.738 41.864-223.94 0l-71.313 17.828C29.981 344.505 0 382.903 0 426.955V464c0 26.51 21.49 48 48 48h416c26.51 0 48-21.49 48-48v-37.045c0-44.052-29.981-82.45-72.717-93.134z" /></g></svg> </a> </div> </div> </div> <div class="minimal-header__container minimal-content-wrapper minimal-header--mobile"> <div class="minimal-header__logo minimal-header__logo--main"> <a href="https://www.isg-research.net/" id="hs-link-widget_1687168884328_hs_logo_widget" style="border-width:0px;border:0px;"><img src="https://blog.isg-research.net/hs-fs/hubfs/ISG_Software_Research_Logo/ISG_Software_Research_Logo_v1_white_766x.png?width=400&height=46&name=ISG_Software_Research_Logo_v1_white_766x.png" class="hs-image-widget " height="46" style="height: auto;width:400px;border-width:0px;border:0px;" width="400" alt="ISG_Software_Research_Logo_v1_white_766x" title="ISG_Software_Research_Logo_v1_white_766x" loading="lazy" srcset="https://blog.isg-research.net/hs-fs/hubfs/ISG_Software_Research_Logo/ISG_Software_Research_Logo_v1_white_766x.png?width=200&height=23&name=ISG_Software_Research_Logo_v1_white_766x.png 200w, https://blog.isg-research.net/hs-fs/hubfs/ISG_Software_Research_Logo/ISG_Software_Research_Logo_v1_white_766x.png?width=400&height=46&name=ISG_Software_Research_Logo_v1_white_766x.png 400w, https://blog.isg-research.net/hs-fs/hubfs/ISG_Software_Research_Logo/ISG_Software_Research_Logo_v1_white_766x.png?width=600&height=69&name=ISG_Software_Research_Logo_v1_white_766x.png 600w, https://blog.isg-research.net/hs-fs/hubfs/ISG_Software_Research_Logo/ISG_Software_Research_Logo_v1_white_766x.png?width=800&height=92&name=ISG_Software_Research_Logo_v1_white_766x.png 800w, https://blog.isg-research.net/hs-fs/hubfs/ISG_Software_Research_Logo/ISG_Software_Research_Logo_v1_white_766x.png?width=1000&height=115&name=ISG_Software_Research_Logo_v1_white_766x.png 1000w, https://blog.isg-research.net/hs-fs/hubfs/ISG_Software_Research_Logo/ISG_Software_Research_Logo_v1_white_766x.png?width=1200&height=138&name=ISG_Software_Research_Logo_v1_white_766x.png 1200w" sizes="(max-width: 400px) 100vw, 400px"></a> </div> <div class="minimal-header__mobile-nav"> <div class="minimal-header__mobile-nav__inner"> <a href="#minimal-header__mobile-nav__mmenu" class="mburger"> </a> </div> </div> <div class="minimal-header__content"> <div class="minimal-social-links"> <a class="minimal-social-links__link" href="https://www.isg-research.net/profile"> <span id="hs_cos_wrapper_widget_1687168884328_" class="hs_cos_wrapper hs_cos_wrapper_widget hs_cos_wrapper_type_icon minimal-social-links__icon" style="" data-hs-cos-general-type="widget" data-hs-cos-type="icon"><svg version="1.0" xmlns="http://www.w3.org/2000/svg" viewbox="0 0 512 512" aria-labelledby="user1" role="img"><title id="user1">Community Profile</title><g id="user1_layer"><path d="M256 0c88.366 0 160 71.634 160 160s-71.634 160-160 160S96 248.366 96 160 167.634 0 256 0zm183.283 333.821l-71.313-17.828c-74.923 53.89-165.738 41.864-223.94 0l-71.313 17.828C29.981 344.505 0 382.903 0 426.955V464c0 26.51 21.49 48 48 48h416c26.51 0 48-21.49 48-48v-37.045c0-44.052-29.981-82.45-72.717-93.134z" /></g></svg> </a> </div> </div> </div> </div> <div id="minimal-header__mobile-nav__mmenu" class="minimal-header__mobile-nav__mmenu" data-navigation-title="" data-position="right"> <div> <ul class="minimal-mobile-menu-submenu level-1"> <li class="minimal-no-mobile-submenu minimal-mobile-menu-item hs-skip-lang-url-rewrite"> <a href="javascript:;" class="minimal-mobile-menu-link"></a> </li> <li class="minimal-no-mobile-submenu minimal-mobile-menu-item hs-skip-lang-url-rewrite"> <a href="https://www.isg-research.net/search" class="minimal-mobile-menu-link"><svg xmlns="http://www.w3.org/2000/svg" width="16" height="16" fill="currentColor" class="bi bi-search" viewbox="0 0 16 16"> <path d="M11.742 10.344a6.5 6.5 0 1 0-1.397 1.398h-.001c.03.04.062.078.098.115l3.85 3.85a1 1 0 0 0 1.415-1.414l-3.85-3.85a1.007 1.007 0 0 0-.115-.1zM12 6.5a5.5 5.5 0 1 1-11 0 5.5 5.5 0 0 1 11 0z" /> </svg> Search</a> </li> <li class="minimal-has-mobile-submenu minimal-mobile-menu-item hs-skip-lang-url-rewrite"> <a href="https://www.isg-research.net/about" class="minimal-mobile-menu-link">About Us</a> <ul class="minimal-mobile-menu-submenu level-2"> <li class="minimal-no-mobile-submenu minimal-mobile-menu-item hs-skip-lang-url-rewrite"> <a href="https://summit.isg-research.net" class="minimal-mobile-menu-link">Ventana Research Digital Summit</a> </li> <li class="minimal-no-mobile-submenu minimal-mobile-menu-item hs-skip-lang-url-rewrite"> <a href="https://www.isg-research.net/ventana-research-is-now-part-of-isg" class="minimal-mobile-menu-link">Ventana Research is Now Part of ISG</a> </li> <li class="minimal-no-mobile-submenu minimal-mobile-menu-item hs-skip-lang-url-rewrite"> <a href="https://www.ventanaresearch.com/about/teams" class="minimal-mobile-menu-link">Our Team</a> </li> <li class="minimal-no-mobile-submenu minimal-mobile-menu-item hs-skip-lang-url-rewrite"> <a href="https://www.isg-research.net/about/client_experience" class="minimal-mobile-menu-link">Our eXperience</a> </li> <li class="minimal-no-mobile-submenu minimal-mobile-menu-item hs-skip-lang-url-rewrite"> <a href="https://www.isg-research.net/en/what-our-clients-say" class="minimal-mobile-menu-link">Testimonials</a> </li> <li class="minimal-no-mobile-submenu minimal-mobile-menu-item hs-skip-lang-url-rewrite"> <a href="https://www.isg-research.net/resources/awards" class="minimal-mobile-menu-link">Awards</a> </li> <li class="minimal-no-mobile-submenu minimal-mobile-menu-item hs-skip-lang-url-rewrite"> <a href="https://www.isg-research.net/events" class="minimal-mobile-menu-link">Events & Webinars</a> </li> <li class="minimal-no-mobile-submenu minimal-mobile-menu-item hs-skip-lang-url-rewrite"> <a href="https://www.isg-research.net/press-release" class="minimal-mobile-menu-link">Press Releases</a> </li> <li class="minimal-no-mobile-submenu minimal-mobile-menu-item hs-skip-lang-url-rewrite"> <a href="https://www.isg-research.net/media" class="minimal-mobile-menu-link">Media Kit</a> </li> <li class="minimal-has-mobile-submenu minimal-mobile-menu-item hs-skip-lang-url-rewrite"> <a href="https://www.isg-research.net/about/teams" class="minimal-mobile-menu-link">Our Team</a> <ul class="minimal-mobile-menu-submenu level-3"> <li class="minimal-no-mobile-submenu minimal-mobile-menu-item hs-skip-lang-url-rewrite"> <a href="https://www.isg-research.net/about/teams" class="minimal-mobile-menu-link">Leadership Team</a> </li> <li class="minimal-no-mobile-submenu minimal-mobile-menu-item hs-skip-lang-url-rewrite"> <a href="https://www.isg-research.net/about/teams" class="minimal-mobile-menu-link">Analyst Team</a> </li> <li class="minimal-no-mobile-submenu minimal-mobile-menu-item hs-skip-lang-url-rewrite"> <a href="https://www.isg-research.net/about/teams" class="minimal-mobile-menu-link">Directors Team</a> </li> </ul> </li> <li class="minimal-no-mobile-submenu minimal-mobile-menu-item hs-skip-lang-url-rewrite"> <a href="https://www.isg-research.net/about#Services" class="minimal-mobile-menu-link">Our Services</a> </li> <li class="minimal-no-mobile-submenu minimal-mobile-menu-item hs-skip-lang-url-rewrite"> <a href="https://www.isg-research.net/contact" class="minimal-mobile-menu-link">Contact Us</a> </li> </ul> </li> <li class="minimal-has-mobile-submenu minimal-mobile-menu-item hs-skip-lang-url-rewrite"> <a href="https://www.isg-research.net/research" class="minimal-mobile-menu-link">Expertise</a> <ul class="minimal-mobile-menu-submenu level-2"> <li class="minimal-has-mobile-submenu minimal-mobile-menu-item hs-skip-lang-url-rewrite"> <a href="https://www.isg-research.net/analytics-and-data" class="minimal-mobile-menu-link">Analytics and Data</a> <ul class="minimal-mobile-menu-submenu level-3"> <li class="minimal-no-mobile-submenu minimal-mobile-menu-item hs-skip-lang-url-rewrite"> <a href="https://www.isg-research.net/focus/analytics-and-data/artificalintelligencemachinelearning" class="minimal-mobile-menu-link">AI & Machine Learning</a> </li> <li class="minimal-no-mobile-submenu minimal-mobile-menu-item hs-skip-lang-url-rewrite"> <a href="https://www.isg-research.net/focus/analytics-and-data/analytics" class="minimal-mobile-menu-link">Analytics</a> </li> <li class="minimal-no-mobile-submenu minimal-mobile-menu-item hs-skip-lang-url-rewrite"> <a href="https://www.isg-research.net/focus/analytics-and-data/data-intelligence" class="minimal-mobile-menu-link">Data Intelligence</a> </li> <li class="minimal-no-mobile-submenu minimal-mobile-menu-item hs-skip-lang-url-rewrite"> <a href="https://www.isg-research.net/focus/analytics-and-data/data-operations" class="minimal-mobile-menu-link">Data Operations</a> </li> <li class="minimal-no-mobile-submenu minimal-mobile-menu-item hs-skip-lang-url-rewrite"> <a href="https://www.isg-research.net/focus/analytics-and-data/data-platforms" class="minimal-mobile-menu-link">Data Platforms</a> </li> <li class="minimal-no-mobile-submenu minimal-mobile-menu-item hs-skip-lang-url-rewrite"> <a href="https://www.isg-research.net/focus/analytics-and-data/streaming-and-events" class="minimal-mobile-menu-link">Streaming & Events</a> </li> </ul> </li> <li class="minimal-has-mobile-submenu minimal-mobile-menu-item hs-skip-lang-url-rewrite"> <a href="https://www.isg-research.net/artificial-intelligence" class="minimal-mobile-menu-link">Artificial Intelligence</a> <ul class="minimal-mobile-menu-submenu level-3"> <li class="minimal-no-mobile-submenu minimal-mobile-menu-item hs-skip-lang-url-rewrite"> <a href="https://www.isg-research.net/focus/artificial-intelligence/computer-vision" class="minimal-mobile-menu-link">Computer Vision</a> </li> <li class="minimal-no-mobile-submenu minimal-mobile-menu-item hs-skip-lang-url-rewrite"> <a href="https://www.ventanaresearch.com/focus/artificial-intelligence/deep-learning" class="minimal-mobile-menu-link">Deep Learning</a> </li> <li class="minimal-no-mobile-submenu minimal-mobile-menu-item hs-skip-lang-url-rewrite"> <a href="https://www.isg-research.net/focus/artificial-intelligence/generative-ai" class="minimal-mobile-menu-link">Generative AI</a> </li> <li class="minimal-no-mobile-submenu minimal-mobile-menu-item hs-skip-lang-url-rewrite"> <a href="https://www.isg-research.net/focus/artificial-intelligence/mlops" class="minimal-mobile-menu-link">Machine Learning Operations</a> </li> <li class="minimal-no-mobile-submenu minimal-mobile-menu-item hs-skip-lang-url-rewrite"> <a href="https://www.isg-research.net/focus/artificial-intelligence/model-building-and-llm" class="minimal-mobile-menu-link">Model Building & Large Language Models</a> </li> <li class="minimal-no-mobile-submenu minimal-mobile-menu-item hs-skip-lang-url-rewrite"> <a href="https://www.isg-research.net/focus/artificial-intelligence/natural-language-processing" class="minimal-mobile-menu-link">Natural Language Processing</a> </li> </ul> </li> <li class="minimal-has-mobile-submenu minimal-mobile-menu-item hs-skip-lang-url-rewrite"> <a href="https://www.isg-research.net/customerexperience" class="minimal-mobile-menu-link">Customer Experience</a> <ul class="minimal-mobile-menu-submenu level-3"> <li class="minimal-no-mobile-submenu minimal-mobile-menu-item hs-skip-lang-url-rewrite"> <a href="https://www.isg-research.net/focus/customerexperience/agentmanagement" class="minimal-mobile-menu-link">Agent Management</a> </li> <li class="minimal-no-mobile-submenu minimal-mobile-menu-item hs-skip-lang-url-rewrite"> <a href="https://www.isg-research.net/focus/customerexperience/contactcenter" class="minimal-mobile-menu-link">Contact Center</a> </li> <li class="minimal-no-mobile-submenu minimal-mobile-menu-item hs-skip-lang-url-rewrite"> <a href="https://www.isg-research.net/focus/customerexperience/customerexperiencemanagement" class="minimal-mobile-menu-link">Customer Experience Management</a> </li> <li class="minimal-no-mobile-submenu minimal-mobile-menu-item hs-skip-lang-url-rewrite"> <a href="https://www.isg-research.net/focus/customerexperience/fieldservice" class="minimal-mobile-menu-link">Field Service</a> </li> <li class="minimal-no-mobile-submenu minimal-mobile-menu-item hs-skip-lang-url-rewrite"> <a href="https://www.isg-research.net/focus/customerexperience/intelligentselfservice" class="minimal-mobile-menu-link">Intelligent Self-Service</a> </li> <li class="minimal-no-mobile-submenu minimal-mobile-menu-item hs-skip-lang-url-rewrite"> <a href="https://www.isg-research.net/focus/customerexperience/voiceofthecustomer" class="minimal-mobile-menu-link">Voice of the Customer</a> </li> </ul> </li> <li class="minimal-has-mobile-submenu minimal-mobile-menu-item hs-skip-lang-url-rewrite"> <a href="https://www.isg-research.net/digitalbusiness" class="minimal-mobile-menu-link">Digital Business</a> <ul class="minimal-mobile-menu-submenu level-3"> <li class="minimal-no-mobile-submenu minimal-mobile-menu-item hs-skip-lang-url-rewrite"> <a href="https://www.isg-research.net/focus/digitalbusiness/digital-applications" class="minimal-mobile-menu-link">Digital Applications</a> </li> <li class="minimal-no-mobile-submenu minimal-mobile-menu-item hs-skip-lang-url-rewrite"> <a href="https://www.isg-research.net/focus/digitalbusiness/digitalcommunications" class="minimal-mobile-menu-link">Digital Communications</a> </li> <li class="minimal-no-mobile-submenu minimal-mobile-menu-item hs-skip-lang-url-rewrite"> <a href="https://www.isg-research.net/focus/digitalbusiness/digital-intelligence" class="minimal-mobile-menu-link">Digital Intelligence</a> </li> <li class="minimal-no-mobile-submenu minimal-mobile-menu-item hs-skip-lang-url-rewrite"> <a href="https://www.isg-research.net/focus/digitalbusiness/digital-operations" class="minimal-mobile-menu-link">Digital Operations</a> </li> <li class="minimal-no-mobile-submenu minimal-mobile-menu-item hs-skip-lang-url-rewrite"> <a href="https://www.isg-research.net/focus/digitalbusiness/experiencemanagement" class="minimal-mobile-menu-link">Experience Management</a> </li> <li class="minimal-no-mobile-submenu minimal-mobile-menu-item hs-skip-lang-url-rewrite"> <a href="https://www.isg-research.net/focus/digitalbusiness/generative-ai" class="minimal-mobile-menu-link">Generative AI</a> </li> <li class="minimal-no-mobile-submenu minimal-mobile-menu-item hs-skip-lang-url-rewrite"> <a href="https://www.isg-research.net/focus/digitalbusiness/performancemanagement" class="minimal-mobile-menu-link">Performance Management</a> </li> <li class="minimal-no-mobile-submenu minimal-mobile-menu-item hs-skip-lang-url-rewrite"> <a href="https://www.isg-research.net/focus/digitalbusiness/sustainabilityandesg" class="minimal-mobile-menu-link">Sustainability & ESG</a> </li> <li class="minimal-no-mobile-submenu minimal-mobile-menu-item hs-skip-lang-url-rewrite"> <a href="https://www.isg-research.net/focus/digitalbusiness/workmanagement" class="minimal-mobile-menu-link">Work Management</a> </li> </ul> </li> <li class="minimal-has-mobile-submenu minimal-mobile-menu-item hs-skip-lang-url-rewrite"> <a href="https://www.isg-research.net/digitaltechnology" class="minimal-mobile-menu-link">Digital Technology</a> <ul class="minimal-mobile-menu-submenu level-3"> <li class="minimal-no-mobile-submenu minimal-mobile-menu-item hs-skip-lang-url-rewrite"> <a href="https://www.isg-research.net/focus/digitaltechnology/businesscontinuity" class="minimal-mobile-menu-link">Business Continuity</a> </li> <li class="minimal-no-mobile-submenu minimal-mobile-menu-item hs-skip-lang-url-rewrite"> <a href="https://www.isg-research.net/focus/digitaltechnology/cloudcomputing" class="minimal-mobile-menu-link">Cloud Computing</a> </li> <li class="minimal-no-mobile-submenu minimal-mobile-menu-item hs-skip-lang-url-rewrite"> <a href="https://www.isg-research.net/focus/digitaltechnology/devops" class="minimal-mobile-menu-link">DevOps and Platforms</a> </li> <li class="minimal-no-mobile-submenu minimal-mobile-menu-item hs-skip-lang-url-rewrite"> <a href="https://www.isg-research.net/focus/digitaltechnology/digitalsecurity" class="minimal-mobile-menu-link">Digital Security</a> </li> <li class="minimal-no-mobile-submenu minimal-mobile-menu-item hs-skip-lang-url-rewrite"> <a href="https://www.isg-research.net/focus/digitaltechnology/intelligentautomation" class="minimal-mobile-menu-link">Intelligent Automation</a> </li> <li class="minimal-no-mobile-submenu minimal-mobile-menu-item hs-skip-lang-url-rewrite"> <a href="https://www.isg-research.net/focus/digitaltechnology/internetofthings" class="minimal-mobile-menu-link">IoT and Edge Computing</a> </li> <li class="minimal-no-mobile-submenu minimal-mobile-menu-item hs-skip-lang-url-rewrite"> <a href="https://www.isg-research.net/focus/digitaltechnology/itops" class="minimal-mobile-menu-link">ITOps</a> </li> <li class="minimal-no-mobile-submenu minimal-mobile-menu-item hs-skip-lang-url-rewrite"> <a href="https://www.isg-research.net/focus/digitaltechnology/it-service-management" class="minimal-mobile-menu-link">IT Service Management</a> </li> <li class="minimal-no-mobile-submenu minimal-mobile-menu-item hs-skip-lang-url-rewrite"> <a href="https://www.isg-research.net/focus/digitaltechnology/observability" class="minimal-mobile-menu-link">Observability</a> </li> </ul> </li> <li class="minimal-has-mobile-submenu minimal-mobile-menu-item hs-skip-lang-url-rewrite"> <a href="https://www.isg-research.net/humancapitalmanagement" class="minimal-mobile-menu-link">Human Capital Management</a> <ul class="minimal-mobile-menu-submenu level-3"> <li class="minimal-no-mobile-submenu minimal-mobile-menu-item hs-skip-lang-url-rewrite"> <a href="https://www.isg-research.net/focus/humancapitalmanagement/employeeexperience" class="minimal-mobile-menu-link">Employee Experience</a> </li> <li class="minimal-no-mobile-submenu minimal-mobile-menu-item hs-skip-lang-url-rewrite"> <a href="https://www.isg-research.net/focus/humancapitalmanagement/learningmanagement" class="minimal-mobile-menu-link">Learning Management</a> </li> <li class="minimal-no-mobile-submenu minimal-mobile-menu-item hs-skip-lang-url-rewrite"> <a href="https://www.isg-research.net/focus/humancapitalmanagement/payrollmanagement" class="minimal-mobile-menu-link">Payroll Management</a> </li> <li class="minimal-no-mobile-submenu minimal-mobile-menu-item hs-skip-lang-url-rewrite"> <a href="https://www.isg-research.net/focus/humancapitalmanagement/talentmanagement" class="minimal-mobile-menu-link">Talent Management</a> </li> <li class="minimal-no-mobile-submenu minimal-mobile-menu-item hs-skip-lang-url-rewrite"> <a href="https://www.isg-research.net/focus/humancapitalmanagement/totalcompensationmanagement" class="minimal-mobile-menu-link">Total Compensation Management</a> </li> <li class="minimal-no-mobile-submenu minimal-mobile-menu-item hs-skip-lang-url-rewrite"> <a href="https://www.isg-research.net/focus/humancapitalmanagement/workforcemanagement" class="minimal-mobile-menu-link">Workforce Management</a> </li> </ul> </li> <li class="minimal-has-mobile-submenu minimal-mobile-menu-item hs-skip-lang-url-rewrite"> <a href="https://www.isg-research.net/marketing" class="minimal-mobile-menu-link">Marketing</a> <ul class="minimal-mobile-menu-submenu level-3"> <li class="minimal-no-mobile-submenu minimal-mobile-menu-item hs-skip-lang-url-rewrite"> <a href="https://www.isg-research.net/focus/marketing/customerdataplatforms" class="minimal-mobile-menu-link">Customer Data Platforms</a> </li> <li class="minimal-no-mobile-submenu minimal-mobile-menu-item hs-skip-lang-url-rewrite"> <a href="https://www.isg-research.net/focus/marketing/digitalexperienceplatforms" class="minimal-mobile-menu-link">Digital Experience Platform</a> </li> <li class="minimal-no-mobile-submenu minimal-mobile-menu-item hs-skip-lang-url-rewrite"> <a href="https://www.isg-research.net/focus/marketing/digitalmarketing" class="minimal-mobile-menu-link">Digital Marketing</a> </li> <li class="minimal-no-mobile-submenu minimal-mobile-menu-item hs-skip-lang-url-rewrite"> <a href="https://www.isg-research.net/focus/marketing/intelligentmarketing" class="minimal-mobile-menu-link">Intelligent Marketing</a> </li> <li class="minimal-no-mobile-submenu minimal-mobile-menu-item hs-skip-lang-url-rewrite"> <a href="https://www.isg-research.net/focus/marketing/marketingperformancemanagement" class="minimal-mobile-menu-link">Marketing Performance Management</a> </li> <li class="minimal-no-mobile-submenu minimal-mobile-menu-item hs-skip-lang-url-rewrite"> <a href="https://www.isg-research.net/focus/marketing/productexperiencemanagement" class="minimal-mobile-menu-link">Product Experience Management</a> </li> </ul> </li> <li class="minimal-has-mobile-submenu minimal-mobile-menu-item hs-skip-lang-url-rewrite"> <a href="https://www.isg-research.net/officeoffinance" class="minimal-mobile-menu-link">Office of Finance</a> <ul class="minimal-mobile-menu-submenu level-3"> <li class="minimal-no-mobile-submenu minimal-mobile-menu-item hs-skip-lang-url-rewrite"> <a href="https://www.isg-research.net/focus/officeoffinance/businessplanning" class="minimal-mobile-menu-link">Business Planning</a> </li> <li class="minimal-no-mobile-submenu minimal-mobile-menu-item hs-skip-lang-url-rewrite"> <a href="https://www.isg-research.net/focus/officeoffinance/digitalfinance" class="minimal-mobile-menu-link">Digital Finance</a> </li> <li class="minimal-no-mobile-submenu minimal-mobile-menu-item hs-skip-lang-url-rewrite"> <a href="https://www.isg-research.net/focus/officeoffinance/erpandcontinuousaccounting" class="minimal-mobile-menu-link">ERP & Continuous Accounting</a> </li> <li class="minimal-no-mobile-submenu minimal-mobile-menu-item hs-skip-lang-url-rewrite"> <a href="https://www.isg-research.net/focus/officeoffinance/consolidate-and-close-management" class="minimal-mobile-menu-link">Consolidate & Close Management</a> </li> <li class="minimal-no-mobile-submenu minimal-mobile-menu-item hs-skip-lang-url-rewrite"> <a href="https://www.isg-research.net/focus/officeoffinance/procure-to-pay" class="minimal-mobile-menu-link">Procure-to-Pay</a> </li> <li class="minimal-no-mobile-submenu minimal-mobile-menu-item hs-skip-lang-url-rewrite"> <a href="https://www.isg-research.net/focus/officeoffinance/order-to-cash" class="minimal-mobile-menu-link">Order-to-Cash</a> </li> </ul> </li> <li class="minimal-has-mobile-submenu minimal-mobile-menu-item hs-skip-lang-url-rewrite"> <a href="https://www.isg-research.net/officeofrevenue" class="minimal-mobile-menu-link">Office of Revenue</a> <ul class="minimal-mobile-menu-submenu level-3"> <li class="minimal-no-mobile-submenu minimal-mobile-menu-item hs-skip-lang-url-rewrite"> <a href="https://www.isg-research.net/focus/officeofrevenue/digitalcommerce" class="minimal-mobile-menu-link">Digital Commerce</a> </li> <li class="minimal-no-mobile-submenu minimal-mobile-menu-item hs-skip-lang-url-rewrite"> <a href="https://www.isg-research.net/focus/officeofrevenue/partnermanagement" class="minimal-mobile-menu-link">Partner Management</a> </li> <li class="minimal-no-mobile-submenu minimal-mobile-menu-item hs-skip-lang-url-rewrite"> <a href="https://www.isg-research.net/focus/officeofrevenue/revenuemanagement" class="minimal-mobile-menu-link">Revenue Management</a> </li> <li class="minimal-no-mobile-submenu minimal-mobile-menu-item hs-skip-lang-url-rewrite"> <a href="https://www.isg-research.net/focus/officeofrevenue/revenueperformancemanagement" class="minimal-mobile-menu-link">Revenue Performance Management</a> </li> <li class="minimal-no-mobile-submenu minimal-mobile-menu-item hs-skip-lang-url-rewrite"> <a href="https://www.isg-research.net/focus/officeofrevenue/salesengagement" class="minimal-mobile-menu-link">Sales Engagement</a> </li> <li class="minimal-no-mobile-submenu minimal-mobile-menu-item hs-skip-lang-url-rewrite"> <a href="https://www.isg-research.net/focus/officeofrevenue/subscriptionmanagement" class="minimal-mobile-menu-link">Subscription Management</a> </li> </ul> </li> <li class="minimal-has-mobile-submenu minimal-mobile-menu-item hs-skip-lang-url-rewrite"> <a href="https://www.isg-research.net/operationsandsupplychain" class="minimal-mobile-menu-link">Operations & Supply Chain</a> <ul class="minimal-mobile-menu-submenu level-3"> <li class="minimal-no-mobile-submenu minimal-mobile-menu-item hs-skip-lang-url-rewrite"> <a href="https://www.isg-research.net/focus/operationsandsupplychain/continuousplanning" class="minimal-mobile-menu-link">Continuous Planning</a> </li> <li class="minimal-no-mobile-submenu minimal-mobile-menu-item hs-skip-lang-url-rewrite"> <a href="https://www.isg-research.net/focus/operationsandsupplychain/continuousupplychainanderp" class="minimal-mobile-menu-link">Continuous Supply Chain & ERP</a> </li> <li class="minimal-no-mobile-submenu minimal-mobile-menu-item hs-skip-lang-url-rewrite"> <a href="https://www.isg-research.net/focus/operationsandsupplychain/productinformationmanagement" class="minimal-mobile-menu-link">Product Information Management</a> </li> <li class="minimal-no-mobile-submenu minimal-mobile-menu-item hs-skip-lang-url-rewrite"> <a href="https://www.isg-research.net/focus/operationsandsupplychain/propertytechnology" class="minimal-mobile-menu-link">Property Technology</a> </li> <li class="minimal-no-mobile-submenu minimal-mobile-menu-item hs-skip-lang-url-rewrite"> <a href="https://www.isg-research.net/focus/operationsandsupplychain/supplierrelationshipmanagement" class="minimal-mobile-menu-link">Supplier Relationship Management</a> </li> <li class="minimal-no-mobile-submenu minimal-mobile-menu-item hs-skip-lang-url-rewrite"> <a href="https://www.isg-research.net/focus/operationsandsupplychain/sustainabilitymanagement" class="minimal-mobile-menu-link">Sustainability Management</a> </li> </ul> </li> </ul> </li> <li class="minimal-has-mobile-submenu minimal-mobile-menu-item hs-skip-lang-url-rewrite"> <a href="https://www.isg-research.net/vertical-industries" class="minimal-mobile-menu-link">Industries</a> <ul class="minimal-mobile-menu-submenu level-2"> <li class="minimal-no-mobile-submenu minimal-mobile-menu-item hs-skip-lang-url-rewrite"> <a href="https://www.isg-research.net/vertical-industry/automotive" class="minimal-mobile-menu-link">Automotive</a> </li> <li class="minimal-no-mobile-submenu minimal-mobile-menu-item hs-skip-lang-url-rewrite"> <a href="https://www.isg-research.net/vertical-industry/banking" class="minimal-mobile-menu-link">Banking</a> </li> <li class="minimal-no-mobile-submenu minimal-mobile-menu-item hs-skip-lang-url-rewrite"> <a href="https://www.isg-research.net/vertical-industry/consumer-products" class="minimal-mobile-menu-link">Consumer Products</a> </li> <li class="minimal-no-mobile-submenu minimal-mobile-menu-item hs-skip-lang-url-rewrite"> <a href="https://www.isg-research.net/vertical-industry/financial-services" class="minimal-mobile-menu-link">Financial Services</a> </li> <li class="minimal-no-mobile-submenu minimal-mobile-menu-item hs-skip-lang-url-rewrite"> <a href="https://www.isg-research.net/vertical-industry/food-beverage" class="minimal-mobile-menu-link">Food & Beverage</a> </li> <li class="minimal-no-mobile-submenu minimal-mobile-menu-item hs-skip-lang-url-rewrite"> <a href="https://www.isg-research.net/vertical-industry/healthcare" class="minimal-mobile-menu-link">Healthcare</a> </li> <li class="minimal-no-mobile-submenu minimal-mobile-menu-item hs-skip-lang-url-rewrite"> <a href="https://www.isg-research.net/vertical-industry/hospitality" class="minimal-mobile-menu-link">Hospitality</a> </li> <li class="minimal-no-mobile-submenu minimal-mobile-menu-item hs-skip-lang-url-rewrite"> <a href="https://www.isg-research.net/vertical-industry/insurance" class="minimal-mobile-menu-link">Insurance</a> </li> <li class="minimal-no-mobile-submenu minimal-mobile-menu-item hs-skip-lang-url-rewrite"> <a href="https://www.isg-research.net/vertical-industry/manufacturing" class="minimal-mobile-menu-link">Manufacturing</a> </li> <li class="minimal-no-mobile-submenu minimal-mobile-menu-item hs-skip-lang-url-rewrite"> <a href="https://www.isg-research.net/vertical-industry/media-entertainment" class="minimal-mobile-menu-link">Media & Entertainment</a> </li> <li class="minimal-no-mobile-submenu minimal-mobile-menu-item hs-skip-lang-url-rewrite"> <a href="https://www.isg-research.net/vertical-industry/real-estate" class="minimal-mobile-menu-link">Real Estate</a> </li> <li class="minimal-no-mobile-submenu minimal-mobile-menu-item hs-skip-lang-url-rewrite"> <a href="https://www.isg-research.net/vertical-industry/retail" class="minimal-mobile-menu-link">Retail</a> </li> </ul> </li> <li class="minimal-has-mobile-submenu minimal-mobile-menu-item hs-skip-lang-url-rewrite"> <a href="https://www.isg-research.net/research" class="minimal-mobile-menu-link">Research</a> <ul class="minimal-mobile-menu-submenu level-2"> <li class="minimal-no-mobile-submenu minimal-mobile-menu-item hs-skip-lang-url-rewrite"> <a href="https://www.isg-research.net/research/market-agendas" class="minimal-mobile-menu-link">Market Agendas</a> </li> <li class="minimal-has-mobile-submenu minimal-mobile-menu-item hs-skip-lang-url-rewrite"> <a href="https://blog.ventanaresearch.com/" class="minimal-mobile-menu-link">Analyst Perspectives</a> <ul class="minimal-mobile-menu-submenu level-3"> <li class="minimal-no-mobile-submenu minimal-mobile-menu-item hs-skip-lang-url-rewrite"> <a href="https://davidmenninger.ventanaresearch.com/" class="minimal-mobile-menu-link">David Menninger</a> </li> <li class="minimal-no-mobile-submenu minimal-mobile-menu-item hs-skip-lang-url-rewrite"> <a href="https://jefforr.ventanaresearch.com/" class="minimal-mobile-menu-link">Jeff Orr</a> </li> <li class="minimal-no-mobile-submenu minimal-mobile-menu-item hs-skip-lang-url-rewrite"> <a href="https://keithdawson.isg-research.net" class="minimal-mobile-menu-link">Keith Dawson</a> </li> <li class="minimal-no-mobile-submenu minimal-mobile-menu-item hs-skip-lang-url-rewrite"> <a href="https://marksmith.ventanaresearch.com/" class="minimal-mobile-menu-link">Mark Smith</a> </li> <li class="minimal-no-mobile-submenu minimal-mobile-menu-item hs-skip-lang-url-rewrite"> <a href="https://mattaslett.isg-research.net" class="minimal-mobile-menu-link">Matt Aslett</a> </li> <li class="minimal-no-mobile-submenu minimal-mobile-menu-item hs-skip-lang-url-rewrite"> <a href="https://matthewbrown.isg-research.net" class="minimal-mobile-menu-link">Matthew Brown</a> </li> <li class="minimal-no-mobile-submenu minimal-mobile-menu-item hs-skip-lang-url-rewrite"> <a href="https://robertkugel.ventanaresearch.com/" class="minimal-mobile-menu-link">Robert Kugel</a> </li> <li class="minimal-no-mobile-submenu minimal-mobile-menu-item hs-skip-lang-url-rewrite"> <a href="https://stephenhurrell.ventanaresearch.com/" class="minimal-mobile-menu-link">Stephen Hurrell</a> </li> <li class="minimal-no-mobile-submenu minimal-mobile-menu-item hs-skip-lang-url-rewrite"> <a href="https://www.isg-research.net/analyst-perspective-policy" class="minimal-mobile-menu-link">Our Policy</a> </li> </ul> </li> <li class="minimal-has-mobile-submenu minimal-mobile-menu-item hs-skip-lang-url-rewrite"> <a href="https://www.isg-research.net/research/buyers-guides" class="minimal-mobile-menu-link">Buyers Guide</a> <ul class="minimal-mobile-menu-submenu level-3"> <li class="minimal-no-mobile-submenu minimal-mobile-menu-item hs-skip-lang-url-rewrite"> <a href="https://www.ventanaresearch.com/research/buyers-guides" class="minimal-mobile-menu-link">Overview</a> </li> <li class="minimal-no-mobile-submenu minimal-mobile-menu-item hs-skip-lang-url-rewrite"> <a href="https://www.isg-research.net/buyers-guides/inclusion" class="minimal-mobile-menu-link">Inclusion Policy</a> </li> <li class="minimal-no-mobile-submenu minimal-mobile-menu-item hs-skip-lang-url-rewrite"> <a href="https://www.isg-research.net/buyers_guides/vendor_participation" class="minimal-mobile-menu-link">Participation</a> </li> <li class="minimal-no-mobile-submenu minimal-mobile-menu-item hs-skip-lang-url-rewrite"> <a href="https://www.isg-research.net/published-buyers-guide-research" class="minimal-mobile-menu-link">Published</a> </li> <li class="minimal-no-mobile-submenu minimal-mobile-menu-item hs-skip-lang-url-rewrite"> <a href="https://www.ventanaresearch.com/buyers-guide-search" class="minimal-mobile-menu-link">Search</a> </li> <li class="minimal-no-mobile-submenu minimal-mobile-menu-item hs-skip-lang-url-rewrite"> <a href="https://www.isg-research.net/research/buyers-guides/services/enterprise-and-service-providers" class="minimal-mobile-menu-link">Services - Enterprise</a> </li> <li class="minimal-no-mobile-submenu minimal-mobile-menu-item hs-skip-lang-url-rewrite"> <a href="https://www.isg-research.net/research/buyers-guides/services/enterprise-and-service-providers" class="minimal-mobile-menu-link">Services - Service Providers</a> </li> <li class="minimal-no-mobile-submenu minimal-mobile-menu-item hs-skip-lang-url-rewrite"> <a href="https://www.isg-research.net/research/buyers-guides/services/software-providers" class="minimal-mobile-menu-link">Services - Software Provider</a> </li> </ul> </li> <li class="minimal-has-mobile-submenu minimal-mobile-menu-item hs-skip-lang-url-rewrite"> <a href="https://www.isg-research.net/market-perspectives" class="minimal-mobile-menu-link">Market Perspectives</a> <ul class="minimal-mobile-menu-submenu level-3"> <li class="minimal-no-mobile-submenu minimal-mobile-menu-item hs-skip-lang-url-rewrite"> <a href="https://www.isg-research.net/market-perspective-policy" class="minimal-mobile-menu-link">Our Policy</a> </li> </ul> </li> <li class="minimal-has-mobile-submenu minimal-mobile-menu-item hs-skip-lang-url-rewrite"> <a href="https://www.isg-research.net/industry-perspectives" class="minimal-mobile-menu-link">Industry Perspectives</a> <ul class="minimal-mobile-menu-submenu level-3"> <li class="minimal-no-mobile-submenu minimal-mobile-menu-item hs-skip-lang-url-rewrite"> <a href="https://www.isg-research.net/industry-perspective-policy" class="minimal-mobile-menu-link">Our Policy</a> </li> </ul> </li> <li class="minimal-no-mobile-submenu minimal-mobile-menu-item hs-skip-lang-url-rewrite"> <a href="https://www.isg-research.net/vendor-coverage" class="minimal-mobile-menu-link">Market Coverage</a> </li> <li class="minimal-no-mobile-submenu minimal-mobile-menu-item hs-skip-lang-url-rewrite"> <a href="https://www.isg-research.net/buyers-guides" class="minimal-mobile-menu-link">Published Research</a> </li> <li class="minimal-no-mobile-submenu minimal-mobile-menu-item hs-skip-lang-url-rewrite"> <a href="https://www.isg-research.net/briefing" class="minimal-mobile-menu-link">Request a Briefing</a> </li> </ul> </li> <li class="minimal-has-mobile-submenu minimal-mobile-menu-item hs-skip-lang-url-rewrite"> <a href="https://www.isg-research.net/services" class="minimal-mobile-menu-link">Services</a> <ul class="minimal-mobile-menu-submenu level-2"> <li class="minimal-no-mobile-submenu minimal-mobile-menu-item hs-skip-lang-url-rewrite"> <a href="https://www.isg-research.net/services/investment-firms" class="minimal-mobile-menu-link">Investment Firms</a> </li> <li class="minimal-has-mobile-submenu minimal-mobile-menu-item hs-skip-lang-url-rewrite"> <a href="https://www.isg-research.net/services/enterprises" class="minimal-mobile-menu-link">Enterprises</a> <ul class="minimal-mobile-menu-submenu level-3"> <li class="minimal-no-mobile-submenu minimal-mobile-menu-item hs-skip-lang-url-rewrite"> <a href="https://www.isg-research.net/services/organizations/cio-success" class="minimal-mobile-menu-link">CIO Success</a> </li> </ul> </li> <li class="minimal-no-mobile-submenu minimal-mobile-menu-item hs-skip-lang-url-rewrite"> <a href="https://www.isg-research.net/services/service-providers" class="minimal-mobile-menu-link">Service Providers</a> </li> <li class="minimal-has-mobile-submenu minimal-mobile-menu-item hs-skip-lang-url-rewrite"> <a href="https://www.isg-research.net/services/software-providers" class="minimal-mobile-menu-link">Software Providers</a> <ul class="minimal-mobile-menu-submenu level-3"> <li class="minimal-no-mobile-submenu minimal-mobile-menu-item hs-skip-lang-url-rewrite"> <a href="https://www.isg-research.net/services/vendors/analyst_relations" class="minimal-mobile-menu-link">Analyst Relations</a> </li> <li class="minimal-no-mobile-submenu minimal-mobile-menu-item hs-skip-lang-url-rewrite"> <a href="https://www.isg-research.net/services/vendors/demand_generation" class="minimal-mobile-menu-link">Demand Generation</a> </li> <li class="minimal-no-mobile-submenu minimal-mobile-menu-item hs-skip-lang-url-rewrite"> <a href="https://www.isg-research.net/services/vendors/product-marketing" class="minimal-mobile-menu-link">Product Marketing</a> </li> </ul> </li> <li class="minimal-no-mobile-submenu minimal-mobile-menu-item hs-skip-lang-url-rewrite"> <a href="https://www.isg-research.net/vendor-coverage" class="minimal-mobile-menu-link">Market Coverage</a> </li> <li class="minimal-no-mobile-submenu minimal-mobile-menu-item hs-skip-lang-url-rewrite"> <a href="https://www.isg-research.net/briefing" class="minimal-mobile-menu-link">Request a Briefing</a> </li> </ul> </li> <li class="minimal-has-mobile-submenu minimal-mobile-menu-item hs-skip-lang-url-rewrite"> <a href="https://www.isg-research.net/resources" class="minimal-mobile-menu-link">Resources</a> <ul class="minimal-mobile-menu-submenu level-2"> <li class="minimal-has-mobile-submenu minimal-mobile-menu-item hs-skip-lang-url-rewrite"> <a href="https://www.isg-research.net/resources/awards" class="minimal-mobile-menu-link">Award Programs</a> <ul class="minimal-mobile-menu-submenu level-3"> <li class="minimal-no-mobile-submenu minimal-mobile-menu-item hs-skip-lang-url-rewrite"> <a href="https://www.isg-research.net/resources/awards/innovation" class="minimal-mobile-menu-link">Digital Innovation Awards</a> </li> <li class="minimal-no-mobile-submenu minimal-mobile-menu-item hs-skip-lang-url-rewrite"> <a href="https://www.isg-research.net/resources/awards/leadership" class="minimal-mobile-menu-link">Digital Leadership Awards</a> </li> </ul> </li> <li class="minimal-no-mobile-submenu minimal-mobile-menu-item hs-skip-lang-url-rewrite"> <a href="https://www.isg-research.net/press-release" class="minimal-mobile-menu-link">Press Releases</a> </li> <li class="minimal-no-mobile-submenu minimal-mobile-menu-item hs-skip-lang-url-rewrite"> <a href="https://www.isg-research.net/events" class="minimal-mobile-menu-link">Events & Webinars</a> </li> <li class="minimal-no-mobile-submenu minimal-mobile-menu-item hs-skip-lang-url-rewrite"> <a href="https://www.isg-research.net/media" class="minimal-mobile-menu-link">Media Kit</a> </li> <li class="minimal-no-mobile-submenu minimal-mobile-menu-item hs-skip-lang-url-rewrite"> <a href="https://www.isg-research.net/careers" class="minimal-mobile-menu-link">Careers</a> </li> </ul> </li> <li class="minimal-no-mobile-submenu minimal-mobile-menu-item hs-skip-lang-url-rewrite"> <a href="https://www.isg-research.net/contact" class="minimal-mobile-menu-link">Contact Us</a> </li> <li class="minimal-no-mobile-submenu minimal-mobile-menu-item hs-skip-lang-url-rewrite"> <a href="https://www.isg-research.net/join-our-community" class="minimal-mobile-menu-link">Join our Community</a> </li> <li class="minimal-no-mobile-submenu minimal-mobile-menu-item hs-skip-lang-url-rewrite"> <a href="https://www.isg-research.net" class="minimal-mobile-menu-link">Home</a> </li> </ul>  <div class="minimal-header__mobile-nav__mmenu__content"> </div>  <script> $(document).ready(function(){ $(".mm-listitem__text").append(""); }); $(document).ready(function(){ $("#minimal-header__mobile-nav__mmenu .mm-panels .mm-panel .mm-listview li span a span span ").click(function(){ $(".minimal-header__mobile-nav__mmenu__content").toggleClass("active"); }); }); </script> </div> </div> <div class="minimal-mega-menu mega-menu-1 minimal-mega-menu--col5 minimal-mega-menu--20_20_20_20_20" data-mega-menu-title="Expertise"> <div class="minimal-content-wrapper"> <div class="minimal-mega-menu__inner"> <div class="minimal-mega-menu__col minimal-mega-menu__col1"> <div class="minimal-mega-menu__col__inner"> <div id="hs_cos_wrapper_widget_1687168884328_" class="hs_cos_wrapper hs_cos_wrapper_widget hs_cos_wrapper_type_inline_rich_text" style="" data-hs-cos-general-type="widget" data-hs-cos-type="inline_rich_text" data-hs-cos-field="column_1.richtext"><a href="https://www.ventanaresearch.com/analytics-and-data" rel="noopener">Analytics & Data</a> <ul role="menu"> <li class="expertise-mega-menu"><a href="https://www.ventanaresearch.com/focus/analytics-and-data/artificalintelligencemachinelearning" target="_self" class="expertise-mega-menu-item" role="menuitem">AI & Machine Learning</a></li> <li class="expertise-mega-menu"><a href="https://www.ventanaresearch.com/focus/analytics-and-data/analytics" target="_self" class="expertise-mega-menu-item" role="menuitem">Analytics</a></li> <li class="expertise-mega-menu"><a href="https://www.ventanaresearch.com/focus/analytics-and-data/data-intelligence" target="_self" class="expertise-mega-menu-item" role="menuitem">Data Intelligence</a></li> <li class="expertise-mega-menu"><a href="https://www.ventanaresearch.com/focus/analytics-and-data/data-operations" target="_self" class="expertise-mega-menu-item" role="menuitem">Data Operations</a></li> <li class="expertise-mega-menu"><a href="https://www.ventanaresearch.com/focus/analytics-and-data/data-platforms" target="_self" class="expertise-mega-menu-item" role="menuitem">Data Platforms</a></li> <li class="expertise-mega-menu"><a href="https://www.ventanaresearch.com/focus/analytics-and-data/streaming-and-events" target="_self" class="expertise-mega-menu-item" role="menuitem">Streaming & Events</a></li> </ul>   <a href="https://www.ventanaresearch.com/artificial-intelligence" rel="noopener">Artificial Intelligence</a> <ul role="menu"> <li class="expertise-mega-menu"><a href="https://www.ventanaresearch.com/focus/artificial-intelligence/computer-vision" target="_self" role="menuitem">Computer Vision</a></li> <li class="expertise-mega-menu"><a href="https://www.ventanaresearch.com/focus/artificial-intelligence/deep-learning" target="_self" role="menuitem">Deep Learning</a></li> <li class="expertise-mega-menu"><a href="https://www.ventanaresearch.com/focus/artificial-intelligence/generative-ai" target="_self" role="menuitem">Generative AI</a></li> <li class="expertise-mega-menu"><a href="https://www.ventanaresearch.com/focus/artificial-intelligence/mlops" target="_self" role="menuitem">Machine Learning Operations</a></li> <li class="expertise-mega-menu"><a href="https://www.ventanaresearch.com/focus/artificial-intelligence/model-building-and-llm" target="_self" role="menuitem">Model Building & Large Language Models</a></li> <li class="expertise-mega-menu"><a href="https://www.ventanaresearch.com/focus/artificial-intelligence/natural-language-processing" target="_self" role="menuitem">Natural Language Processing</a></li> </ul></div> <ul></ul> <div class="mega-form"> </div> <div class="bottom_rich_text"> </div> </div> </div> <div class="minimal-mega-menu__col minimal-mega-menu__col2"> <div class="minimal-mega-menu__col__inner"> <div id="hs_cos_wrapper_widget_1687168884328_" class="hs_cos_wrapper hs_cos_wrapper_widget hs_cos_wrapper_type_inline_rich_text" style="" data-hs-cos-general-type="widget" data-hs-cos-type="inline_rich_text" data-hs-cos-field="column_2.richtext"><a href="https://www.ventanaresearch.com/customerexperience" rel="noopener">Customer Experience</a> <ul role="menu"> <li class="expertise-mega-menu"><a href="https://www.ventanaresearch.com/focus/customerexperience/agentmanagement" target="_self" class="expertise-mega-menu-item" role="menuitem">Agent Management</a></li> <li class="expertise-mega-menu"><a href="https://www.ventanaresearch.com/focus/customerexperience/contactcenter" target="_self" class="expertise-mega-menu-item" role="menuitem">Contact Center</a></li> <li class="expertise-mega-menu"><a href="https://www.ventanaresearch.com/focus/customerexperience/customerexperiencemanagement" target="_self" class="expertise-mega-menu-item" role="menuitem">Customer Experience Management</a></li> <li class="expertise-mega-menu"><a href="https://www.ventanaresearch.com/focus/customerexperience/fieldservice" target="_self" class="expertise-mega-menu-item" role="menuitem">Field Service</a></li> <li class="expertise-mega-menu"><a href="https://www.ventanaresearch.com/focus/customerexperience/intelligentselfservice" target="_self" class="expertise-mega-menu-item" role="menuitem">Intelligent Self-Service</a></li> <li class="expertise-mega-menu"><a href="https://www.ventanaresearch.com/focus/customerexperience/voiceofthecustomer" target="_self" class="expertise-mega-menu-item" role="menuitem">Voice of the Customer</a></li> </ul>   <a href="https://www.ventanaresearch.com/digitalbusiness" rel="noopener">Digital Business</a> <ul role="menu"> <li class="expertise-mega-menu"><a href="https://www.ventanaresearch.com/focus/digitalbusiness/digital-applications" target="_self" role="menuitem">Digital Applications</a></li> <li class="expertise-mega-menu"><a href="https://www.ventanaresearch.com/focus/digitalbusiness/digitalcommunications" target="_self" role="menuitem">Digital Communications</a></li> <li class="expertise-mega-menu"><a href="https://www.ventanaresearch.com/focus/digitalbusiness/digital-intelligence" target="_self" role="menuitem">Digital Intelligence</a></li> <li class="expertise-mega-menu"><a href="https://www.ventanaresearch.com/focus/digitalbusiness/digital-operations" target="_self" role="menuitem">Digital Operations</a></li> <li class="expertise-mega-menu"><a href="https://www.ventanaresearch.com/focus/digitalbusiness/experiencemanagement" target="_self" role="menuitem">Experience Management</a></li> <li class="expertise-mega-menu"><a href="https://www.ventanaresearch.com/focus/digitalbusiness/generative-ai" target="_self" role="menuitem">Generative AI</a></li> <li class="expertise-mega-menu"><a href="https://www.ventanaresearch.com/focus/digitalbusiness/performancemanagement" target="_self" role="menuitem">Performance Management</a></li> <li class="expertise-mega-menu"><a href="https://www.ventanaresearch.com/focus/digitalbusiness/sustainabilityandesg" target="_self" role="menuitem">Sustainability & ESG</a></li> <li class="expertise-mega-menu"><a href="https://www.ventanaresearch.com/focus/digitalbusiness/workmanagement" target="_self" role="menuitem">Work Management</a></li> </ul></div> <ul></ul> <div class="mega-form"> </div> <div class="bottom_rich_text"> </div> </div> </div> <div class="minimal-mega-menu__col minimal-mega-menu__col3"> <div class="minimal-mega-menu__col__inner"> <div id="hs_cos_wrapper_widget_1687168884328_" class="hs_cos_wrapper hs_cos_wrapper_widget hs_cos_wrapper_type_inline_rich_text" style="" data-hs-cos-general-type="widget" data-hs-cos-type="inline_rich_text" data-hs-cos-field="column_3.richtext"><a href="https://www.ventanaresearch.com/digitaltechnology" rel="noopener">Digital Technology</a> <ul role="menu"> <li class="expertise-mega-menu"><a href="https://www.ventanaresearch.com/focus/digitaltechnology/businesscontinuity" target="_self" role="menuitem"> Business Continuity</a></li> <li class="expertise-mega-menu"><a href="https://www.ventanaresearch.com/focus/digitaltechnology/cloudcomputing" target="_self" role="menuitem"> Cloud Computing</a></li> <li class="expertise-mega-menu"><a href="https://www.ventanaresearch.com/focus/digitaltechnology/devops" target="_self" role="menuitem"> DevOps and Platforms</a></li> <li class="expertise-mega-menu"><a href="https://www.ventanaresearch.com/focus/digitaltechnology/digitalsecurity" target="_self" role="menuitem"> Digital Security</a></li> <li class="expertise-mega-menu"><a href="https://www.ventanaresearch.com/focus/digitaltechnology/intelligentautomation" target="_self" role="menuitem"> Intelligent Automation</a></li> <li class="expertise-mega-menu"><a href="https://www.ventanaresearch.com/focus/digitaltechnology/internetofthings" target="_self" role="menuitem"> IoT and Edge Computing</a></li> <li class="expertise-mega-menu"><a href="https://www.ventanaresearch.com/focus/digitaltechnology/itops" target="_self" role="menuitem"> ITOps</a></li> <li class="expertise-mega-menu"><a href="https://www.ventanaresearch.com/focus/digitaltechnology/it-service-management" target="_self" role="menuitem"> IT Service Management</a></li> <li class="expertise-mega-menu"><a href="https://www.ventanaresearch.com/focus/digitaltechnology/observability" target="_self" role="menuitem"> Observability</a></li> </ul>   <a href="https://www.ventanaresearch.com/humancapitalmanagement" rel="noopener">Human Capital Management</a> <ul role="menu"> <li class="expertise-mega-menu"><a href="https://www.ventanaresearch.com/focus/humancapitalmanagement/employeeexperience" target="_self" role="menuitem">Employee Experience</a></li> <li class="expertise-mega-menu"><a href="https://www.ventanaresearch.com/focus/humancapitalmanagement/learningmanagement" target="_self" role="menuitem">Learning Management</a></li> <li class="expertise-mega-menu"><a href="https://www.ventanaresearch.com/focus/humancapitalmanagement/payrollmanagement" target="_self" role="menuitem">Payroll Management</a></li> <li class="expertise-mega-menu"><a href="https://www.ventanaresearch.com/focus/humancapitalmanagement/talentmanagement" target="_self" role="menuitem">Talent Management</a></li> <li class="expertise-mega-menu"><a href="https://www.ventanaresearch.com/focus/humancaptialmanagement/totalcompensationmanagement" target="_self" role="menuitem">Total Compensation Management</a></li> <li class="expertise-mega-menu"><a href="https://www.ventanaresearch.com/focus/humancapitalmanagement/workforcemanagement" target="_self" role="menuitem">Workforce Management</a></li> </ul></div> <ul></ul> <div class="bottom_rich_text"> </div> </div> </div> <div class="minimal-mega-menu__col minimal-mega-menu__col4"> <div class="minimal-mega-menu__col__inner"> <div id="hs_cos_wrapper_widget_1687168884328_" class="hs_cos_wrapper hs_cos_wrapper_widget hs_cos_wrapper_type_inline_rich_text" style="" data-hs-cos-general-type="widget" data-hs-cos-type="inline_rich_text" data-hs-cos-field="column_4.richtext"><a href="https://www.ventanaresearch.com/marketing" rel="noopener">Marketing</a> <ul role="menu"> <li class="expertise-mega-menu"><a href="https://www.ventanaresearch.com/focus/marketing/customerdataplatforms" target="_self" role="menuitem">Customer Data Platforms</a></li> <li class="expertise-mega-menu"><a href="https://www.ventanaresearch.com/focus/marketing/digitalexperienceplatforms" target="_self" role="menuitem">Digital Experience Platforms</a></li> <li class="expertise-mega-menu"><a href="https://www.ventanaresearch.com/focus/marketing/digitalmarketing" target="_self" role="menuitem">Digital Marketing</a></li> <li class="expertise-mega-menu"><a href="https://www.ventanaresearch.com/focus/marketing/intelligentmarketing" target="_self" role="menuitem">Intelligent Marketing</a></li> <li class="expertise-mega-menu"><a href="https://www.ventanaresearch.com/focus/marketing/marketingperformancemanagement" target="_self" role="menuitem">Marketing Performance Management</a></li> <li class="expertise-mega-menu"><a href="https://www.ventanaresearch.com/focus/marketing/productexperiencemanagement" target="_self" role="menuitem">Product Experience Management</a></li> </ul>   <a href="https://www.ventanaresearch.com/officeoffinance" rel="noopener">Office of Finance</a> <ul role="menu"> <li class="expertise-mega-menu"><a href="https://www.ventanaresearch.com/focus/officeoffinance/businessplanning" target="_self" role="menuitem">Business Planning</a></li> <li class="expertise-mega-menu"><a href="https://www.ventanaresearch.com/focus/officeoffinance/consolidate-and-close-management" target="_self" role="menuitem">Consolidate and Close Management</a></li> <li class="expertise-mega-menu"><a href="https://www.ventanaresearch.com/focus/officeoffinance/digitalfinance" target="_self" role="menuitem">Digital Finance</a></li> <li class="expertise-mega-menu"><a href="https://www.ventanaresearch.com/focus/officeoffinance/erpandcontinuousaccounting" target="_self" role="menuitem">ERP & Continuous Accounting</a></li> <li class="expertise-mega-menu"><a href="https://www.ventanaresearch.com/focus/officeoffinance/order-to-cash" target="_self" role="menuitem">Order-to-Cash</a></li> <li class="expertise-mega-menu"><a href="https://www.ventanaresearch.com/focus/officeoffinance/procure-to-pay" target="_self" role="menuitem">Procure-to-Pay</a></li> </ul></div> <ul></ul> <div class="bottom_rich_text"> </div> </div> </div> <div class="minimal-mega-menu__col minimal-mega-menu__col5"> <div class="minimal-mega-menu__col__inner"> <div id="hs_cos_wrapper_widget_1687168884328_" class="hs_cos_wrapper hs_cos_wrapper_widget hs_cos_wrapper_type_inline_rich_text" style="" data-hs-cos-general-type="widget" data-hs-cos-type="inline_rich_text" data-hs-cos-field="column_5.richtext"><a href="https://www.ventanaresearch.com/officeofrevenue" rel="noopener">Office of Revenue</a> <ul role="menu"> <li class="expertise-mega-menu"><a href="https://www.ventanaresearch.com/focus/officeofrevenue/digitalcommerce" target="_self" role="menuitem">Digital Commerce</a></li> <li class="expertise-mega-menu"><a href="https://www.ventanaresearch.com/focus/officeofrevenue/partnermanagement" target="_self" role="menuitem">Partner Management</a></li> <li class="expertise-mega-menu"><a href="https://www.ventanaresearch.com/focus/officeofrevenue/revenuemanagement" target="_self" role="menuitem">Revenue Management</a></li> <li class="expertise-mega-menu"><a href="https://www.ventanaresearch.com/focus/officeofrevenue/revenueperformancemanagement" target="_self" role="menuitem">Revenue Performance Management</a></li> <li class="expertise-mega-menu"><a href="https://www.ventanaresearch.com/focus/officeofrevenue/salesengagement" target="_self" role="menuitem">Sales Engagement</a></li> <li class="expertise-mega-menu"><a href="https://www.ventanaresearch.com/focus/officeofrevenue/subscriptionmanagement" target="_self" role="menuitem">Subscription Management</a></li> </ul>   <a href="https://www.ventanaresearch.com/operationsandsupplychain" rel="noopener">Operations & Supply Chain</a> <ul role="menu"> <li class="expertise-mega-menu"><a href="https://www.ventanaresearch.com/focus/operationsandsupplychain/continuousplanning" target="_self" role="menuitem">Continuous Planning</a></li> <li class="expertise-mega-menu"><a href="https://www.ventanaresearch.com/focus/operationsandsupplychain/continuousupplychainanderp" target="_self" role="menuitem">Continuous Supply Chain & ERP</a></li> <li class="expertise-mega-menu"><a href="https://www.ventanaresearch.com/focus/operationsandsupplychain/productinformationmanagement" target="_self" role="menuitem">Product Information Management</a></li> <li class="expertise-mega-menu"><a href="https://www.ventanaresearch.com/focus/operationsandsupplychain/propertytechnology" target="_self" role="menuitem">Property Technology</a></li> <li class="expertise-mega-menu"><a href="https://www.ventanaresearch.com/focus/operationsandsupplychain/supplierrelationshipmanagement" target="_self" role="menuitem">Supplier Relationship Management</a></li> <li class="expertise-mega-menu"><a href="https://www.ventanaresearch.com/focus/operationsandsupplychain/sustainabilitymanagement" target="_self" role="menuitem">Sustainability Management</a></li> </ul></div> <ul></ul> <div class="bottom_rich_text"> </div> </div> </div> </div> </div> </div> <div class="minimal-mega-menu mega-menu-2 minimal-mega-menu--col3 minimal-mega-menu--33_33_33" data-mega-menu-title="Services"> <div class="minimal-content-wrapper"> <div class="minimal-mega-menu__inner"> <div class="minimal-mega-menu__col minimal-mega-menu__col1"> <div class="minimal-mega-menu__col__inner"> <div id="hs_cos_wrapper_widget_1687168884328_" class="hs_cos_wrapper hs_cos_wrapper_widget hs_cos_wrapper_type_inline_rich_text" style="" data-hs-cos-general-type="widget" data-hs-cos-type="inline_rich_text" data-hs-cos-field="column_1.richtext"><a href="https://www.ventanaresearch.com/services/organizations" rel="noopener">Services for Organizations</a> Using our research, best practices and expertise, we help you understand how to optimize your business processes using applications, information and technology. We provide advisory, education, and assessment services to rapidly identify and prioritize areas for improvement and perform vendor selection <a href="https://www.ventanaresearch.com/services/strategy-sessions-for-users" rel="noopener">Consulting & Strategy Sessions</a> <a href="https://www.ventanaresearch.com/services/ventana_on-demand/organizations" rel="noopener">Ventana On Demand</a></div> <ul></ul> <div class="mega-form"> </div> <div class="bottom_rich_text"> </div> </div> </div> <div class="minimal-mega-menu__col minimal-mega-menu__col2"> <div class="minimal-mega-menu__col__inner"> <div id="hs_cos_wrapper_widget_1687168884328_" class="hs_cos_wrapper hs_cos_wrapper_widget hs_cos_wrapper_type_inline_rich_text" style="" data-hs-cos-general-type="widget" data-hs-cos-type="inline_rich_text" data-hs-cos-field="column_2.richtext"><a href="https://www.ventanaresearch.com/services/investment-firms" rel="noopener">Services for Investment Firms</a> We provide guidance using our market research and expertise to significantly improve your marketing, sales and product efforts. We offer a portfolio of advisory, research, thought leadership and digital education services to help optimize market strategy, planning and execution. <a href="https://www.ventanaresearch.com/services/strategy-sessions-for-users" rel="noopener">Consulting & Strategy Sessions</a> <a href="https://www.ventanaresearch.com/services/ventana_on-demand/investment-firms" rel="noopener">Ventana On Demand</a></div> <ul></ul> <div class="mega-form"> </div> <div class="bottom_rich_text"> </div> </div> </div> <div class="minimal-mega-menu__col minimal-mega-menu__col3"> <div class="minimal-mega-menu__col__inner"> <div id="hs_cos_wrapper_widget_1687168884328_" class="hs_cos_wrapper hs_cos_wrapper_widget hs_cos_wrapper_type_inline_rich_text" style="" data-hs-cos-general-type="widget" data-hs-cos-type="inline_rich_text" data-hs-cos-field="column_3.richtext"><a href="https://www.ventanaresearch.com/services/vendors" rel="noopener">Services for Technology Vendors</a> We provide guidance using our market research and expertise to significantly improve your marketing, sales and product efforts. We offer a portfolio of advisory, research, thought leadership and digital education services to help optimize market strategy, planning and execution. <a href="https://www.ventanaresearch.com/services/vendors/analyst_relations" rel="noopener">Analyst Relations</a> <a href="https://www.ventanaresearch.com/services/vendors/demand_generation" rel="noopener">Demand Generation</a> <a href="https://www.ventanaresearch.com/services/vendors/product-marketing" rel="noopener">Product Marketing</a> <a href="https://www.ventanaresearch.com/vendor-coverage" target="_self" role="menuitem">Market Coverage</a> <a href="https://www.ventanaresearch.com/briefing" target="_self" role="menuitem">Request a Briefing</a> </div> <ul></ul> <div class="bottom_rich_text"> </div> </div> </div> </div> </div> </div> <script src="https://blog.isg-research.net/hs-fs/hub/2035844/hub_generated/template_assets/90531223305/1725882478811/Ventana_Research_2023/js/mmenu.min.js"></script> </div> </div> </div> </div> </div> </div> </div> </div> </div> </div> </div> <div id="hs_cos_wrapper_Structured_data" class="hs_cos_wrapper hs_cos_wrapper_widget hs_cos_wrapper_type_module" style="" data-hs-cos-general-type="widget" data-hs-cos-type="module"></div> <div class="body-container-wrapper"> <div class="blog-header background-image post_page_2" data-bg-color="secondary" style="background-size:cover;background-position:50%;background-repeat:no-repeat;background-image:url(https://blog.isg-research.net/hubfs/_images/_backgrounds/314838419_1200px.jpg)">  <div class="row-fluid"> <div class="blog-header__inner dnd-row"> <div class="blog--post__image dnd-section">  <h1 class="analyst-header-title">Analyst Perspectives</h1>  </div> </div> </div> </div> <div class="content-wrapper-listing blog-single"> <div class="blog-content-wrapper"> <div>  <div class="blog-index__post-content" style="margin-bottom: 80px"> <div class="post-meta"> <h2 style="font-size: 1.875rem;"><a href="https://blog.isg-research.net/2016/11/09/intacct-advances-subscription-billing-and-reporting/">Intacct Advances Subscription Billing and Reporting</a></h2> <div class="author-meta"> Posted by <a href="https://blog.isg-research.net/author/robert-kugel"> Robert Kugel </a> on 09 November 2016 </div> <hr>  </div> <div class="list-card-p"><div class="wrapingimage"> <img src="//blog.isg-research.net/hs-fs/hubfs/Ventana_Research_Sept_2016/images/shutterstock_314838419-1.jpg?width=200&name=shutterstock_314838419-1.jpg" width="200" !important: srcset="//blog.isg-research.net/hs-fs/hubfs/Ventana_Research_Sept_2016/images/shutterstock_314838419-1.jpg?width=100&name=shutterstock_314838419-1.jpg 100w, //blog.isg-research.net/hs-fs/hubfs/Ventana_Research_Sept_2016/images/shutterstock_314838419-1.jpg?width=200&name=shutterstock_314838419-1.jpg 200w, //blog.isg-research.net/hs-fs/hubfs/Ventana_Research_Sept_2016/images/shutterstock_314838419-1.jpg?width=300&name=shutterstock_314838419-1.jpg 300w, //blog.isg-research.net/hs-fs/hubfs/Ventana_Research_Sept_2016/images/shutterstock_314838419-1.jpg?width=400&name=shutterstock_314838419-1.jpg 400w, //blog.isg-research.net/hs-fs/hubfs/Ventana_Research_Sept_2016/images/shutterstock_314838419-1.jpg?width=500&name=shutterstock_314838419-1.jpg 500w, //blog.isg-research.net/hs-fs/hubfs/Ventana_Research_Sept_2016/images/shutterstock_314838419-1.jpg?width=600&name=shutterstock_314838419-1.jpg 600w" sizes="(max-width: 200px) 100vw, 200px"> </div> <a href="https://us.intacct.com/" target="_blank">Intacct</a>, a cloud-based ERP vendor focused on midsize companies, recently held its annual user group meeting. Two of its products that were covered in the keynote are worth noting. One, already available, enables companies to manage their order-to-cash process in a continuous fashion, from the time a salesperson begins to engage with a prospect to the time funds are collected. The other is a custom report writer, to be available in the first quarter of 2017, that will provide business users with... </div> <a href="https://blog.isg-research.net/2016/11/09/intacct-advances-subscription-billing-and-reporting/"> Read More </a> Topics: <a href="https://blog.isg-research.net/topic/saas">SaaS</a>, <a href="https://blog.isg-research.net/topic/sales">Sales</a>, <a href="https://blog.isg-research.net/topic/customer-engagement">Customer Engagement</a>, <a href="https://blog.isg-research.net/topic/customer-experience">Customer Experience</a>, <a href="https://blog.isg-research.net/topic/erp">ERP</a>, <a href="https://blog.isg-research.net/topic/human-capital-management">Human Capital Management</a>, <a href="https://blog.isg-research.net/topic/marketing">Marketing</a>, <a href="https://blog.isg-research.net/topic/netsuite">NetSuite</a>, <a href="https://blog.isg-research.net/topic/office-of-finance">Office of Finance</a>, <a href="https://blog.isg-research.net/topic/customer-life-cycle">customer life cycle</a>, <a href="https://blog.isg-research.net/topic/customer-service">Customer Service</a>, <a href="https://blog.isg-research.net/topic/billing-software">billing software</a>, <a href="https://blog.isg-research.net/topic/asc-606">asc 606</a> <hr> </div> <div class="blog-index__post-content" style="margin-bottom: 80px"> <div class="post-meta"> <h2 style="font-size: 1.875rem;"><a href="https://blog.isg-research.net/2016/02/08/aria-enables-effective-recurring-revenue-management">Aria Enables Effective Recurring Revenue Management</a></h2> <div class="author-meta"> Posted by <a href="https://blog.isg-research.net/author/robert-kugel"> Robert Kugel </a> on 07 February 2016 </div> <hr>  </div> <div class="list-card-p"><div class="wrapingimage"> <img src="https://blog.isg-research.net/hs-fs/hubfs/Imported_Blog_Media/vr_recurring_revenue_03_recurring_revenue_challenges-7.png?width=200&name=vr_recurring_revenue_03_recurring_revenue_challenges-7.png" width="200" !important: srcset="https://blog.isg-research.net/hs-fs/hubfs/Imported_Blog_Media/vr_recurring_revenue_03_recurring_revenue_challenges-7.png?width=100&name=vr_recurring_revenue_03_recurring_revenue_challenges-7.png 100w, https://blog.isg-research.net/hs-fs/hubfs/Imported_Blog_Media/vr_recurring_revenue_03_recurring_revenue_challenges-7.png?width=200&name=vr_recurring_revenue_03_recurring_revenue_challenges-7.png 200w, https://blog.isg-research.net/hs-fs/hubfs/Imported_Blog_Media/vr_recurring_revenue_03_recurring_revenue_challenges-7.png?width=300&name=vr_recurring_revenue_03_recurring_revenue_challenges-7.png 300w, https://blog.isg-research.net/hs-fs/hubfs/Imported_Blog_Media/vr_recurring_revenue_03_recurring_revenue_challenges-7.png?width=400&name=vr_recurring_revenue_03_recurring_revenue_challenges-7.png 400w, https://blog.isg-research.net/hs-fs/hubfs/Imported_Blog_Media/vr_recurring_revenue_03_recurring_revenue_challenges-7.png?width=500&name=vr_recurring_revenue_03_recurring_revenue_challenges-7.png 500w, https://blog.isg-research.net/hs-fs/hubfs/Imported_Blog_Media/vr_recurring_revenue_03_recurring_revenue_challenges-7.png?width=600&name=vr_recurring_revenue_03_recurring_revenue_challenges-7.png 600w" sizes="(max-width: 200px) 100vw, 200px"> </div> <a href="http://www.ariasystems.com/" target="_blank">Aria Systems</a> provides companies with software for managing subscription or recurring revenue business models. A recurring revenue business models includes three types of selling and billing structures: a one-time transaction plus a periodic service charge; subscription-based services involving periodic charges; or a contractual relationship that charges periodically for goods and services. Aria’s cloud-based software addresses key requirements of users in the marketing, sales, operations and... </div> <a href="https://blog.isg-research.net/2016/02/08/aria-enables-effective-recurring-revenue-management"> Read More </a> Topics: <a href="https://blog.isg-research.net/topic/saas">SaaS</a>, <a href="https://blog.isg-research.net/topic/sales">Sales</a>, <a href="https://blog.isg-research.net/topic/sales-performance">Sales Performance</a>, <a href="https://blog.isg-research.net/topic/customer-engagement">Customer Engagement</a>, <a href="https://blog.isg-research.net/topic/customer-experience">Customer Experience</a>, <a href="https://blog.isg-research.net/topic/erp">ERP</a>, <a href="https://blog.isg-research.net/topic/marketing">Marketing</a>, <a href="https://blog.isg-research.net/topic/netsuite">NetSuite</a>, <a href="https://blog.isg-research.net/topic/office-of-finance">Office of Finance</a>, <a href="https://blog.isg-research.net/topic/recurring-revenue">Recurring Revenue</a>, <a href="https://blog.isg-research.net/topic/customer-life-cycle">customer life cycle</a>, <a href="https://blog.isg-research.net/topic/customer-performance">Customer Performance</a>, <a href="https://blog.isg-research.net/topic/operational-performance">Operational Performance</a>, <a href="https://blog.isg-research.net/topic/business-analytics">Business Analytics</a>, <a href="https://blog.isg-research.net/topic/business-performance">Business Performance</a>, <a href="https://blog.isg-research.net/topic/cloud-computing">Cloud Computing</a>, <a href="https://blog.isg-research.net/topic/customer-service">Customer Service</a>, <a href="https://blog.isg-research.net/topic/financial-performance">Financial Performance</a>, <a href="https://blog.isg-research.net/topic/business-performance-management-bpm">Business Performance Management (BPM)</a>, <a href="https://blog.isg-research.net/topic/sales-performance-management-spm">Sales Performance Management (SPM)</a>, <a href="https://blog.isg-research.net/topic/billing-software">billing software</a> <hr> </div> <div class="blog-index__post-content" style="margin-bottom: 80px"> <div class="post-meta"> <h2 style="font-size: 1.875rem;"><a href="https://blog.isg-research.net/2012/10/18/justifying-analytics-for-agents-and-better-customer-service">Justifying Analytics for Agents and Better Customer Service</a></h2> <div class="author-meta"> Posted by <a href="https://blog.isg-research.net/author/isg-software-research"> ISG Software Research </a> on 18 October 2012 </div> <hr>  </div> <div class="list-card-p"><div class="wrapingimage"> <img src="//blog.isg-research.net/hs-fs/hubfs/Ventana_Research_Sept_2016/images/shutterstock_314838419-1.jpg?width=200&name=shutterstock_314838419-1.jpg" width="200" !important: srcset="//blog.isg-research.net/hs-fs/hubfs/Ventana_Research_Sept_2016/images/shutterstock_314838419-1.jpg?width=100&name=shutterstock_314838419-1.jpg 100w, //blog.isg-research.net/hs-fs/hubfs/Ventana_Research_Sept_2016/images/shutterstock_314838419-1.jpg?width=200&name=shutterstock_314838419-1.jpg 200w, //blog.isg-research.net/hs-fs/hubfs/Ventana_Research_Sept_2016/images/shutterstock_314838419-1.jpg?width=300&name=shutterstock_314838419-1.jpg 300w, //blog.isg-research.net/hs-fs/hubfs/Ventana_Research_Sept_2016/images/shutterstock_314838419-1.jpg?width=400&name=shutterstock_314838419-1.jpg 400w, //blog.isg-research.net/hs-fs/hubfs/Ventana_Research_Sept_2016/images/shutterstock_314838419-1.jpg?width=500&name=shutterstock_314838419-1.jpg 500w, //blog.isg-research.net/hs-fs/hubfs/Ventana_Research_Sept_2016/images/shutterstock_314838419-1.jpg?width=600&name=shutterstock_314838419-1.jpg 600w" sizes="(max-width: 200px) 100vw, 200px"> </div> Our new world of multifaceted customer communications is driven by moments of interaction with the brand, often called moments of truth. Today’s call center analytics put companies in a position to manage these moments. Analytics that are specific to the call center include desktop analytics, event stream analytics, speech analytics, text analytics, cross-channel analytics and predictive modeling. These analytics, in turn, drive areas such as agent training and coaching, time and capacity... </div> <a href="https://blog.isg-research.net/2012/10/18/justifying-analytics-for-agents-and-better-customer-service"> Read More </a> Topics: <a href="https://blog.isg-research.net/topic/customer-engagement">Customer Engagement</a>, <a href="https://blog.isg-research.net/topic/customer-experience">Customer Experience</a>, <a href="https://blog.isg-research.net/topic/customer-life-cycle">customer life cycle</a>, <a href="https://blog.isg-research.net/topic/call-center-analytics">call center analytics</a>, <a href="https://blog.isg-research.net/topic/capacity-utilization">capacity utilization</a>, <a href="https://blog.isg-research.net/topic/operational-performance">Operational Performance</a>, <a href="https://blog.isg-research.net/topic/business-analytics">Business Analytics</a>, <a href="https://blog.isg-research.net/topic/business-intelligence">Business Intelligence</a>, <a href="https://blog.isg-research.net/topic/customer-contact-center">Customer & Contact Center</a>, <a href="https://blog.isg-research.net/topic/workforce-performance">Workforce Performance</a>, <a href="https://blog.isg-research.net/topic/call-center">Call Center</a>, <a href="https://blog.isg-research.net/topic/workforce-analytics">Workforce Analytics</a>, <a href="https://blog.isg-research.net/topic/nps">NPS</a> <hr> </div> <script> // Check active classes var checkClass = function() { if ( $('.fil_item').hasClass('hide') ) { $('.fil_item').removeClass('hide'); } }; // Category filters $('.all').click( function() { checkClass(); }); // Active tag $('.bttn').click(function(){ $('.bttn').removeClass('active'); $(this).addClass('active'); }) </script> </div> <div class="blog-numeric-pagination span12 ">   </div> </div> <div class="blog-sidebar">   <style> .blog-sidebar h3 { font-size: 18px; margin-bottom: 30px; position: relative; color: var(--light_blue); padding-top:40px; } .btn-secondary, .filter-expand-link { text-transform: uppercase; background-color: #113049!important; border-color: #113049!important; color: #ffffff!important; transition: all .15s ease-in-out; animation-timing-function: ease-in-out; font-family: 'Open Sans', sans-serif; font-style: normal; font-weight: 500; text-decoration: none; font-size: 0.875rem; line-height: 1.4000000000000001rem; border-radius: 6px; height: 3.5rem; text-align: center; padding: 0 2.8125rem; border: 1px solid; display: -webkit-inline-box; display: -ms-inline-flexbox; display: inline-flex; -webkit-box-align: center; -ms-flex-align: center; align-items: center; } .filter-expand-link { text-transform: uppercase; background-color: #113049!important; border-color: #113049!important; color: #ffffff!important; transition: all .15s ease-in-out; animation-timing-function: ease-in-out; font-family: 'Open Sans', sans-serif; font-style: normal; font-weight: 500; text-decoration: none; font-size: 0.875rem; line-height: 1.4000000000000001rem; border-radius: 6px; height: 3.5rem; text-align: center; padding: 0 2.8125rem; border: 1px solid; display: -webkit-inline-box; display: -ms-inline-flexbox; display: inline-flex; -webkit-box-align: center; -ms-flex-align: center; align-items: center; } </style> <a href="https://cta-redirect.hubspot.com/cta/redirect/2035844/960cd0b7-7494-40d3-ac1c-5825d5a075be"><img class="hs-cta-img" id="hs-cta-img-960cd0b7-7494-40d3-ac1c-5825d5a075be" style="border-width:0px;" src="https://no-cache.hubspot.com/cta/default/2035844/960cd0b7-7494-40d3-ac1c-5825d5a075be.png" alt="JOIN OUR COMMUNITY"></a><script charset="utf-8" src="https://js.hscta.net/cta/current.js"></script><script type="text/javascript"> hbspt.cta.load(2035844, '960cd0b7-7494-40d3-ac1c-5825d5a075be', {"useNewLoader":"true","region":"na1"}); </script> <h3>Our Analyst Perspective Policy</h3> <ul> <li style="display: none; list-style: none;"> Ventana Research’s Analyst Perspectives are fact-based analysis and guidance on business, <g class="gr_ gr_12 gr-alert gr_gramm gr_inline_cards gr_run_anim Punctuation only-ins replaceWithoutSep" id="12" data-gr-id="12">industry</g> and technology vendor trends. Each Analyst Perspective presents the view of the analyst who is an established subject matter expert on new developments, business and technology trends, findings from our research, or best practice insights. Each is prepared and reviewed in accordance with Ventana Research’s strict standards for accuracy and objectivity and reviewed to ensure it delivers reliable and actionable insights. It is reviewed and edited by research management and is approved by the Chief Research Officer; no individual or organization outside of Ventana Research reviews any Analyst Perspective before it is published. If you have any issue with an Analyst Perspective, please email them to <a href="mailto:ChiefResearchOfficer@ventanaresearch.com" style="color: #284a7b;">ChiefResearchOfficer@ventanaresearch.com</a> </li> </ul> <a class="btn-secondary" href="https://www.ventanaresearch.com/analyst-perspective-policy">View Policy</a>  <div id="hs_cos_wrapper_module_168621267066296" class="hs_cos_wrapper hs_cos_wrapper_widget hs_cos_wrapper_type_module" style="" data-hs-cos-general-type="widget" data-hs-cos-type="module"><style> </style> <h3 style="color: #255a89;">Our Analysts</h3>  <div class="row-fluid"> <div class="span6" style="text-align: center;"> <a href="https://davidmenninger.isg-research.net"> <img class="analyst_img" style="width: 100px;" src="https://blog.isg-research.net/hs-fs/hubfs/_images/_team/Menninger.David%20Pic.Circle.png?width=100&name=Menninger.David%20Pic.Circle.png" alt="David Menninger" width="100" data-constrained="true" caption="false" sizes="(max-width: 100px) 100vw, 100px" srcset="https://blog.isg-research.net/hs-fs/hubfs/_images/_team/Menninger.David%20Pic.Circle.png?width=50&name=Menninger.David%20Pic.Circle.png 50w, https://blog.isg-research.net/hs-fs/hubfs/_images/_team/Menninger.David%20Pic.Circle.png?width=100&name=Menninger.David%20Pic.Circle.png 100w, https://blog.isg-research.net/hs-fs/hubfs/_images/_team/Menninger.David%20Pic.Circle.png?width=150&name=Menninger.David%20Pic.Circle.png 150w, https://blog.isg-research.net/hs-fs/hubfs/_images/_team/Menninger.David%20Pic.Circle.png?width=200&name=Menninger.David%20Pic.Circle.png 200w, https://blog.isg-research.net/hs-fs/hubfs/_images/_team/Menninger.David%20Pic.Circle.png?width=250&name=Menninger.David%20Pic.Circle.png 250w, https://blog.isg-research.net/hs-fs/hubfs/_images/_team/Menninger.David%20Pic.Circle.png?width=300&name=Menninger.David%20Pic.Circle.png 300w"> <h5 class="analyst_name">David Menninger</h5> </a> </div> <div class="span6" style="text-align: center;"> <a href="https://jefforr.isg-research.net"> <img class="analyst_img" style="width: 100px;" src="https://blog.isg-research.net/hs-fs/hubfs/_images/_team/Orr.Jeff.Circle.png?width=100&name=Orr.Jeff.Circle.png" alt="Jeff Orr" width="100" data-constrained="true" caption="false" srcset="https://blog.isg-research.net/hs-fs/hubfs/_images/_team/Orr.Jeff.Circle.png?width=50&name=Orr.Jeff.Circle.png 50w, https://blog.isg-research.net/hs-fs/hubfs/_images/_team/Orr.Jeff.Circle.png?width=100&name=Orr.Jeff.Circle.png 100w, https://blog.isg-research.net/hs-fs/hubfs/_images/_team/Orr.Jeff.Circle.png?width=150&name=Orr.Jeff.Circle.png 150w, https://blog.isg-research.net/hs-fs/hubfs/_images/_team/Orr.Jeff.Circle.png?width=200&name=Orr.Jeff.Circle.png 200w, https://blog.isg-research.net/hs-fs/hubfs/_images/_team/Orr.Jeff.Circle.png?width=250&name=Orr.Jeff.Circle.png 250w, https://blog.isg-research.net/hs-fs/hubfs/_images/_team/Orr.Jeff.Circle.png?width=300&name=Orr.Jeff.Circle.png 300w" sizes="(max-width: 100px) 100vw, 100px"> <h5 class="analyst_name">Jeff Orr</h5> </a> </div> </div>   <div class="row-fluid"> <div class="span6" style="text-align: center;"> <a href="https://keithdawson.isg-research.net"> <img class="analyst_img" style="width: 100px;" src="https://blog.isg-research.net/hs-fs/hubfs/_images/_team/Dawson.Keith%20Pic.Circle.png?width=100&name=Dawson.Keith%20Pic.Circle.png" alt="Keith Dawson" width="100" data-constrained="true" caption="false" sizes="(max-width: 100px) 100vw, 100px" srcset="https://blog.isg-research.net/hs-fs/hubfs/_images/_team/Dawson.Keith%20Pic.Circle.png?width=50&name=Dawson.Keith%20Pic.Circle.png 50w, https://blog.isg-research.net/hs-fs/hubfs/_images/_team/Dawson.Keith%20Pic.Circle.png?width=100&name=Dawson.Keith%20Pic.Circle.png 100w, https://blog.isg-research.net/hs-fs/hubfs/_images/_team/Dawson.Keith%20Pic.Circle.png?width=150&name=Dawson.Keith%20Pic.Circle.png 150w, https://blog.isg-research.net/hs-fs/hubfs/_images/_team/Dawson.Keith%20Pic.Circle.png?width=200&name=Dawson.Keith%20Pic.Circle.png 200w, https://blog.isg-research.net/hs-fs/hubfs/_images/_team/Dawson.Keith%20Pic.Circle.png?width=250&name=Dawson.Keith%20Pic.Circle.png 250w, https://blog.isg-research.net/hs-fs/hubfs/_images/_team/Dawson.Keith%20Pic.Circle.png?width=300&name=Dawson.Keith%20Pic.Circle.png 300w"> <h5 class="analyst_name">Keith Dawson</h5> </a> </div> <div class="span6" style="text-align:center;"> <a href="https://marksmith.isg-research.net"> <img class="analyst_img" style="width: 100px;" src="https://blog.isg-research.net/hs-fs/hubfs/_images/_team/Smith.Mark%20Pic.Circle.png?width=100&name=Smith.Mark%20Pic.Circle.png" alt="Mark Smith" width="100" data-constrained="true" caption="false" sizes="(max-width: 100px) 100vw, 100px" srcset="https://blog.isg-research.net/hs-fs/hubfs/_images/_team/Smith.Mark%20Pic.Circle.png?width=50&name=Smith.Mark%20Pic.Circle.png 50w, https://blog.isg-research.net/hs-fs/hubfs/_images/_team/Smith.Mark%20Pic.Circle.png?width=100&name=Smith.Mark%20Pic.Circle.png 100w, https://blog.isg-research.net/hs-fs/hubfs/_images/_team/Smith.Mark%20Pic.Circle.png?width=150&name=Smith.Mark%20Pic.Circle.png 150w, https://blog.isg-research.net/hs-fs/hubfs/_images/_team/Smith.Mark%20Pic.Circle.png?width=200&name=Smith.Mark%20Pic.Circle.png 200w, https://blog.isg-research.net/hs-fs/hubfs/_images/_team/Smith.Mark%20Pic.Circle.png?width=250&name=Smith.Mark%20Pic.Circle.png 250w, https://blog.isg-research.net/hs-fs/hubfs/_images/_team/Smith.Mark%20Pic.Circle.png?width=300&name=Smith.Mark%20Pic.Circle.png 300w"> <h5 class="analyst_name">Mark Smith</h5> </a> </div> </div>   <div class="row-fluid"> <div class="span6" style="text-align: center;"> <a href="https://mattaslett.isg-research.net"> <img class="analyst_img" style="width: 100px;" src="https://blog.isg-research.net/hs-fs/hubfs/_images/_team/Aslett.Matt%20Pic.Circle.png?width=100&name=Aslett.Matt%20Pic.Circle.png" alt="Matt Aslett" width="100" data-constrained="true" caption="false" sizes="(max-width: 100px) 100vw, 100px" srcset="https://blog.isg-research.net/hs-fs/hubfs/_images/_team/Aslett.Matt%20Pic.Circle.png?width=50&name=Aslett.Matt%20Pic.Circle.png 50w, https://blog.isg-research.net/hs-fs/hubfs/_images/_team/Aslett.Matt%20Pic.Circle.png?width=100&name=Aslett.Matt%20Pic.Circle.png 100w, https://blog.isg-research.net/hs-fs/hubfs/_images/_team/Aslett.Matt%20Pic.Circle.png?width=150&name=Aslett.Matt%20Pic.Circle.png 150w, https://blog.isg-research.net/hs-fs/hubfs/_images/_team/Aslett.Matt%20Pic.Circle.png?width=200&name=Aslett.Matt%20Pic.Circle.png 200w, https://blog.isg-research.net/hs-fs/hubfs/_images/_team/Aslett.Matt%20Pic.Circle.png?width=250&name=Aslett.Matt%20Pic.Circle.png 250w, https://blog.isg-research.net/hs-fs/hubfs/_images/_team/Aslett.Matt%20Pic.Circle.png?width=300&name=Aslett.Matt%20Pic.Circle.png 300w"> <h5 class="analyst_name">Matt Aslett</h5> </a> </div> <div class="span6" style="text-align: center;"> <a href="https://matthewbrown.isg-research.net/"> <img class="analyst_img" style="width: 100px;" src="https://blog.isg-research.net/hs-fs/hubfs/_images/_team/profile_vr_matthew_brown_circle_900x900.png?width=100&name=profile_vr_matthew_brown_circle_900x900.png" alt="Matthew Brown" width="100" data-constrained="true" caption="false" sizes="(max-width: 100px) 100vw, 100px" srcset="https://blog.isg-research.net/hs-fs/hubfs/_images/_team/profile_vr_matthew_brown_circle_900x900.png?width=50&name=profile_vr_matthew_brown_circle_900x900.png 50w, https://blog.isg-research.net/hs-fs/hubfs/_images/_team/profile_vr_matthew_brown_circle_900x900.png?width=100&name=profile_vr_matthew_brown_circle_900x900.png 100w, https://blog.isg-research.net/hs-fs/hubfs/_images/_team/profile_vr_matthew_brown_circle_900x900.png?width=150&name=profile_vr_matthew_brown_circle_900x900.png 150w, https://blog.isg-research.net/hs-fs/hubfs/_images/_team/profile_vr_matthew_brown_circle_900x900.png?width=200&name=profile_vr_matthew_brown_circle_900x900.png 200w, https://blog.isg-research.net/hs-fs/hubfs/_images/_team/profile_vr_matthew_brown_circle_900x900.png?width=250&name=profile_vr_matthew_brown_circle_900x900.png 250w, https://blog.isg-research.net/hs-fs/hubfs/_images/_team/profile_vr_matthew_brown_circle_900x900.png?width=300&name=profile_vr_matthew_brown_circle_900x900.png 300w"> <h5 class="analyst_name">Matthew Brown</h5> </a> </div> </div>   <div class="row-fluid"> <div class="span6" style="text-align: center;"> <a href="https://robertkugel.isg-research.net"> <img class="analyst_img" style="width: 100px;" src="https://blog.isg-research.net/hs-fs/hubfs/_images/_team/Kugel.Robert%20Pic.Circle.png?width=100&name=Kugel.Robert%20Pic.Circle.png" alt="Robert Kugel" width="100" data-constrained="true" caption="false" sizes="(max-width: 100px) 100vw, 100px" srcset="https://blog.isg-research.net/hs-fs/hubfs/_images/_team/Kugel.Robert%20Pic.Circle.png?width=50&name=Kugel.Robert%20Pic.Circle.png 50w, https://blog.isg-research.net/hs-fs/hubfs/_images/_team/Kugel.Robert%20Pic.Circle.png?width=100&name=Kugel.Robert%20Pic.Circle.png 100w, https://blog.isg-research.net/hs-fs/hubfs/_images/_team/Kugel.Robert%20Pic.Circle.png?width=150&name=Kugel.Robert%20Pic.Circle.png 150w, https://blog.isg-research.net/hs-fs/hubfs/_images/_team/Kugel.Robert%20Pic.Circle.png?width=200&name=Kugel.Robert%20Pic.Circle.png 200w, https://blog.isg-research.net/hs-fs/hubfs/_images/_team/Kugel.Robert%20Pic.Circle.png?width=250&name=Kugel.Robert%20Pic.Circle.png 250w, https://blog.isg-research.net/hs-fs/hubfs/_images/_team/Kugel.Robert%20Pic.Circle.png?width=300&name=Kugel.Robert%20Pic.Circle.png 300w"> <h5 class="analyst_name">Robert Kugel</h5> </a> </div> <div class="span6" style="text-align: center;"> <a href="https://stephenhurrell.isg-research.net"> <img class="analyst_img" style="width: 100px;" src="https://blog.isg-research.net/hs-fs/hubfs/_images/_team/Hurrell.Stephen%20Pic.Circle.png?width=100&name=Hurrell.Stephen%20Pic.Circle.png" alt="Stephen Hurrell" width="100" data-constrained="true" caption="false" sizes="(max-width: 100px) 100vw, 100px" srcset="https://blog.isg-research.net/hs-fs/hubfs/_images/_team/Hurrell.Stephen%20Pic.Circle.png?width=50&name=Hurrell.Stephen%20Pic.Circle.png 50w, https://blog.isg-research.net/hs-fs/hubfs/_images/_team/Hurrell.Stephen%20Pic.Circle.png?width=100&name=Hurrell.Stephen%20Pic.Circle.png 100w, https://blog.isg-research.net/hs-fs/hubfs/_images/_team/Hurrell.Stephen%20Pic.Circle.png?width=150&name=Hurrell.Stephen%20Pic.Circle.png 150w, https://blog.isg-research.net/hs-fs/hubfs/_images/_team/Hurrell.Stephen%20Pic.Circle.png?width=200&name=Hurrell.Stephen%20Pic.Circle.png 200w, https://blog.isg-research.net/hs-fs/hubfs/_images/_team/Hurrell.Stephen%20Pic.Circle.png?width=250&name=Hurrell.Stephen%20Pic.Circle.png 250w, https://blog.isg-research.net/hs-fs/hubfs/_images/_team/Hurrell.Stephen%20Pic.Circle.png?width=300&name=Hurrell.Stephen%20Pic.Circle.png 300w"> <h5 class="analyst_name">Stephen Hurrell</h5> </a> </div> </div>   <div class="row-fluid">  <div style="text-align: center;"> <a href="https://blog.isg-research.net"> <img class="analyst_img" style="width: 100px;" src="https://blog.isg-research.net/hs-fs/hubfs/ISG_Bug_Reverse_Transparent.png?width=100&name=ISG_Bug_Reverse_Transparent.png" alt="ISG Software Research" width="100" data-constrained="true" caption="false" srcset="https://blog.isg-research.net/hs-fs/hubfs/ISG_Bug_Reverse_Transparent.png?width=50&name=ISG_Bug_Reverse_Transparent.png 50w, https://blog.isg-research.net/hs-fs/hubfs/ISG_Bug_Reverse_Transparent.png?width=100&name=ISG_Bug_Reverse_Transparent.png 100w, https://blog.isg-research.net/hs-fs/hubfs/ISG_Bug_Reverse_Transparent.png?width=150&name=ISG_Bug_Reverse_Transparent.png 150w, https://blog.isg-research.net/hs-fs/hubfs/ISG_Bug_Reverse_Transparent.png?width=200&name=ISG_Bug_Reverse_Transparent.png 200w, https://blog.isg-research.net/hs-fs/hubfs/ISG_Bug_Reverse_Transparent.png?width=250&name=ISG_Bug_Reverse_Transparent.png 250w, https://blog.isg-research.net/hs-fs/hubfs/ISG_Bug_Reverse_Transparent.png?width=300&name=ISG_Bug_Reverse_Transparent.png 300w" sizes="(max-width: 100px) 100vw, 100px"> <h5 class="analyst_name">ISG Software Research</h5> </a> </div> </div>  </div> <div id="hs_cos_wrapper_module_1552944263900179" class="hs_cos_wrapper hs_cos_wrapper_widget hs_cos_wrapper_type_module widget-type-form" style="" data-hs-cos-general-type="widget" data-hs-cos-type="module"> <h3 id="hs_cos_wrapper_module_1552944263900179_title" class="hs_cos_wrapper form-title" data-hs-cos-general-type="widget_field" data-hs-cos-type="text">Subscribe to Email Updates</h3> <div id="hs_form_target_module_1552944263900179"></div> </div>  <div class="block"> <h3>Posts by Month</h3> <div class="widget-module"> <ul> <li> <a href="https://blog.isg-research.net/archive/2024/11">November 2024 (10)</a> </li> <li> <a href="https://blog.isg-research.net/archive/2024/10">October 2024 (12)</a> </li> <li> <a href="https://blog.isg-research.net/archive/2024/09">September 2024 (6)</a> </li> <li> <a href="https://blog.isg-research.net/archive/2024/08">August 2024 (10)</a> </li> <li> <a href="https://blog.isg-research.net/archive/2024/07">July 2024 (11)</a> </li> <li> <a href="https://blog.isg-research.net/archive/2024/06">June 2024 (7)</a> </li> <li> <a href="https://blog.isg-research.net/archive/2024/05">May 2024 (16)</a> </li> <li> <a href="https://blog.isg-research.net/archive/2024/04">April 2024 (12)</a> </li> <li> <a href="https://blog.isg-research.net/archive/2024/03">March 2024 (17)</a> </li> <li> <a href="https://blog.isg-research.net/archive/2024/02">February 2024 (19)</a> </li> <li> <a href="https://blog.isg-research.net/archive/2024/01">January 2024 (18)</a> </li> <li> <a href="https://blog.isg-research.net/archive/2023/12">December 2023 (11)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/archive/2023/11">November 2023 (16)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/archive/2023/10">October 2023 (30)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/archive/2023/09">September 2023 (18)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/archive/2023/08">August 2023 (21)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/archive/2023/07">July 2023 (11)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/archive/2023/06">June 2023 (22)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/archive/2023/05">May 2023 (14)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/archive/2023/04">April 2023 (17)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/archive/2023/03">March 2023 (31)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/archive/2023/02">February 2023 (13)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/archive/2023/01">January 2023 (31)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/archive/2022/12">December 2022 (22)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/archive/2022/11">November 2022 (22)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/archive/2022/10">October 2022 (15)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/archive/2022/09">September 2022 (19)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/archive/2022/08">August 2022 (16)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/archive/2022/07">July 2022 (16)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/archive/2022/06">June 2022 (10)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/archive/2022/05">May 2022 (13)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/archive/2022/04">April 2022 (7)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/archive/2022/03">March 2022 (22)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/archive/2022/02">February 2022 (24)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/archive/2022/01">January 2022 (15)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/archive/2021/12">December 2021 (11)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/archive/2021/11">November 2021 (16)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/archive/2021/10">October 2021 (16)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/archive/2021/09">September 2021 (17)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/archive/2021/08">August 2021 (19)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/archive/2021/07">July 2021 (34)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/archive/2021/06">June 2021 (28)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/archive/2021/05">May 2021 (16)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/archive/2021/04">April 2021 (15)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/archive/2021/03">March 2021 (14)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/archive/2021/02">February 2021 (16)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/archive/2021/01">January 2021 (7)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/archive/2020/12">December 2020 (5)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/archive/2020/11">November 2020 (8)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/archive/2020/10">October 2020 (13)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/archive/2020/09">September 2020 (5)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/archive/2020/08">August 2020 (9)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/archive/2020/07">July 2020 (14)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/archive/2020/06">June 2020 (8)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/archive/2020/05">May 2020 (8)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/archive/2020/04">April 2020 (26)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/archive/2020/03">March 2020 (11)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/archive/2020/02">February 2020 (12)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/archive/2020/01">January 2020 (4)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/archive/2019/12">December 2019 (12)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/archive/2019/11">November 2019 (4)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/archive/2019/10">October 2019 (14)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/archive/2019/09">September 2019 (19)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/archive/2019/08">August 2019 (14)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/archive/2019/07">July 2019 (3)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/archive/2019/06">June 2019 (2)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/archive/2019/05">May 2019 (8)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/archive/2019/04">April 2019 (8)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/archive/2019/03">March 2019 (11)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/archive/2019/02">February 2019 (9)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/archive/2019/01">January 2019 (3)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/archive/2018/12">December 2018 (6)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/archive/2018/11">November 2018 (12)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/archive/2018/10">October 2018 (11)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/archive/2018/09">September 2018 (4)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/archive/2018/08">August 2018 (3)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/archive/2018/07">July 2018 (3)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/archive/2018/06">June 2018 (2)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/archive/2018/05">May 2018 (6)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/archive/2018/04">April 2018 (2)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/archive/2018/03">March 2018 (2)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/archive/2018/02">February 2018 (5)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/archive/2018/01">January 2018 (1)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/archive/2017/12">December 2017 (8)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/archive/2017/11">November 2017 (6)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/archive/2017/10">October 2017 (6)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/archive/2017/09">September 2017 (6)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/archive/2017/08">August 2017 (5)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/archive/2017/07">July 2017 (5)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/archive/2017/06">June 2017 (7)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/archive/2017/05">May 2017 (12)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/archive/2017/04">April 2017 (9)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/archive/2017/03">March 2017 (11)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/archive/2017/02">February 2017 (7)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/archive/2017/01">January 2017 (11)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/archive/2016/12">December 2016 (6)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/archive/2016/11">November 2016 (14)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/archive/2016/10">October 2016 (5)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/archive/2016/09">September 2016 (11)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/archive/2016/08">August 2016 (9)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/archive/2016/07">July 2016 (13)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/archive/2016/06">June 2016 (10)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/archive/2016/05">May 2016 (10)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/archive/2016/04">April 2016 (5)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/archive/2016/03">March 2016 (13)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/archive/2016/02">February 2016 (12)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/archive/2016/01">January 2016 (2)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/archive/2015/12">December 2015 (16)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/archive/2015/11">November 2015 (13)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/archive/2015/10">October 2015 (7)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/archive/2015/09">September 2015 (3)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/archive/2015/08">August 2015 (6)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/archive/2015/07">July 2015 (8)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/archive/2015/06">June 2015 (8)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/archive/2015/05">May 2015 (6)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/archive/2015/04">April 2015 (9)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/archive/2015/03">March 2015 (7)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/archive/2015/02">February 2015 (22)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/archive/2015/01">January 2015 (14)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/archive/2014/12">December 2014 (8)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/archive/2014/11">November 2014 (6)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/archive/2014/10">October 2014 (6)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/archive/2014/09">September 2014 (10)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/archive/2014/08">August 2014 (7)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/archive/2014/07">July 2014 (7)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/archive/2014/06">June 2014 (16)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/archive/2014/05">May 2014 (9)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/archive/2014/04">April 2014 (15)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/archive/2014/03">March 2014 (14)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/archive/2014/02">February 2014 (13)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/archive/2014/01">January 2014 (16)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/archive/2013/12">December 2013 (6)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/archive/2013/11">November 2013 (15)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/archive/2013/10">October 2013 (10)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/archive/2013/09">September 2013 (11)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/archive/2013/08">August 2013 (17)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/archive/2013/07">July 2013 (12)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/archive/2013/06">June 2013 (13)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/archive/2013/05">May 2013 (21)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/archive/2013/04">April 2013 (19)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/archive/2013/03">March 2013 (35)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/archive/2013/02">February 2013 (27)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/archive/2013/01">January 2013 (31)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/archive/2012/12">December 2012 (20)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/archive/2012/11">November 2012 (21)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/archive/2012/10">October 2012 (25)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/archive/2012/09">September 2012 (21)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/archive/2012/08">August 2012 (26)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/archive/2012/07">July 2012 (24)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/archive/2012/06">June 2012 (27)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/archive/2012/05">May 2012 (32)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/archive/2012/04">April 2012 (23)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/archive/2012/03">March 2012 (21)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/archive/2012/02">February 2012 (13)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/archive/2012/01">January 2012 (14)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/archive/2011/12">December 2011 (14)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/archive/2011/11">November 2011 (19)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/archive/2011/10">October 2011 (28)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/archive/2011/09">September 2011 (26)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/archive/2011/08">August 2011 (20)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/archive/2011/07">July 2011 (12)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/archive/2011/06">June 2011 (22)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/archive/2011/05">May 2011 (28)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/archive/2011/04">April 2011 (19)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/archive/2011/03">March 2011 (22)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/archive/2011/02">February 2011 (15)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/archive/2011/01">January 2011 (8)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/archive/2010/12">December 2010 (21)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/archive/2010/11">November 2010 (132)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/archive/2010/06">June 2010 (1)</a> </li> </ul> <a class="filter-expand-link" href="#">see all</a> </div> </div> <div class="block"> <h3>Posts by Topic</h3> <div class="widget-module"> <ul> <li> <a href="https://blog.isg-research.net/topic/10q">10Q (1)</a> </li> <li> <a href="https://blog.isg-research.net/topic/vendor-references">[Vendor references] (2)</a> </li> <li> <a href="https://blog.isg-research.net/topic/absolute-data">Absolute Data (1)</a> </li> <li> <a href="https://blog.isg-research.net/topic/accessibility">Accessibility (1)</a> </li> <li> <a href="https://blog.isg-research.net/topic/accountants">accountants (1)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/accounting">Accounting (7)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/accounting-close">accounting close (2)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/accounting-software">accounting software (2)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/accounting-analytics-erp-eam-crm-hcm-innovation-cl">accounting, analytics, ERP, EAM, CRM, HCM, innovat (1)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/accounts-payable">Accounts Payable (1)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/accounts-receivable">Accounts Receivable (1)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/acd">ACD (1)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/acquisition">acquisition (1)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/agent-management">agent management (110)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/agile">agile (4)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/ai">AI (30)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/ai-machine-learning">AI & Machine Learning (1)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/ai-and-machine-learning">AI and Machine Learning (270)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/aiops">AIOps (1)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/alert">alert (1)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/alpine-data-labs">alpine data labs (1)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/alteryx">alteryx (15)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/alteryx-inspire">Alteryx Inspire (1)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/analysis">analysis (1)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/analytic-catalyst">analytic catalyst (1)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/analytic-data-platforms">Analytic Data Platforms (45)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/analytic-operations">Analytic Operations (2)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/analytical-application">analytical application (3)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/analytical-discovery">analytical discovery (1)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/analytics">Analytics (955)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/analytics-data">Analytics & Data (124)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/analytics-and-data">Analytics and Data (8)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/analytics-in-the-cloud">analytics in the cloud (1)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/and-verint">and Verint (1)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/application">application (2)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/arcplan">arcplan (2)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/artificial-intelligence">Artificial intelligence (14)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/asc-606">asc 606 (3)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/asc842">ASC842 (2)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/assets">assets (2)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/audit">audit (17)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/augmented-analytics">Augmented Analytics (2)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/automation">automation (5)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/awards">Awards (2)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/azure">azure (1)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/backup">Backup (1)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/balanced-scorecard">balanced scorecard (2)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/banking">banking (4)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/benchmark">benchmark (16)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/beps">BEPS (1)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/beqom">beqom (1)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/best-pracices">best pracices (4)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/bi-platform">BI platform (1)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/big-analytics">big analytics (1)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/big-data">Big Data (431)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/big-query">big query (2)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/billing-and-recurring-revenue">Billing and Recurring Revenue (11)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/billing-software">billing software (4)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/blockchain">blockchain (34)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/blockchain-distributed-ledger-dlt-erp-scm-supply-c">blockchain, distributed ledger, DLT, ERP, SCM, sup (1)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/board-international">BOARD International (1)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/board-of-directors">board of directors (1)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/bots">bots (4)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/box">box (1)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/bribery">bribery (1)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/budget">budget (5)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/budgeting">Budgeting (74)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/budgeting-and-planning">budgeting and planning (1)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/budgeting-software">budgeting software (2)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/business">Business (3)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/business-activity-monitoring">business activity monitoring (1)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/business-analytics">Business Analytics (663)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/business-applications">Business Applications (4)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/business-collaboration">Business Collaboration (361)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/business-continuity">Business Continuity (22)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/business-digital-commerce">business digital commerce (2)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/business-innovation">business innovation (1)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/business-intelligence">Business Intelligence (666)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/business-intelligence-3">business intelligence (38)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/business-intelligence-2">business intelligence (15)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/business-intelligence-business-analytics-cloud-clo">Business Intelligence, Business Analytics, Cloud, (1)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/business-mobility">Business Mobility (160)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/business-model">business model (1)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/business-objects">Business Objects (2)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/business-objects-predictive-analytics">Business Objects predictive analytics (1)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/business-performance">Business Performance (739)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/business-performance-management-bpm">Business Performance Management (BPM) (14)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/business-plan">business plan (2)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/business-planning">Business Planning (96)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/business-process">business process (1)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/business-process-execution">business process execution (2)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/business-process-management">Business Process Management (5)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/business-process-monitoring">business process monitoring (1)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/business-process-outsourcing">business process outsourcing (1)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/business-suite">Business Suite (1)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/business-technology">Business Technology (40)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/business-technology-innovation">Business Technology Innovation (15)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/business-value">business value (4)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/calabrio">Calabrio (1)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/call-center">Call Center (301)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/call-center-analytics">call center analytics (1)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/call-copy">Call Copy (4)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/call-routing">Call Routing (1)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/callidus-software">Callidus Software (2)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/calliduscloud">CallidusCloud (1)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/callminer">Callminer (4)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/calltower">CallTower (1)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/cambridge-semantics">Cambridge Semantics (1)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/camelon-software">Camelon Software (1)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/candidate-engagement">candidate engagement (30)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/candidate-experience">Candidate Experience (1)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/capacity-utilization">capacity utilization (1)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/capital-adequacy">capital adequacy (1)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/capital-budget">capital budget (1)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/capital-markets">capital markets (1)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/capital-spending">capital spending (4)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/cash-management">cash management (9)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/ccaas">CCaaS (3)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/cdh3">CDH3 (1)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/cdp">CDP (1)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/celergo-hcm">Celergo HCM (1)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/cem">CEM (2)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/ceo">CEO (22)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/ceo-cfo-financial-performance-management-forecasti">CEO, CFO, Financial Performance Management, Foreca (3)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/cep">CEP (3)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/ceridian">Ceridian (7)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/cfo">CFO (164)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/challenge">challenge (4)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/channel">channel (2)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/channelinsight">ChannelInsight (1)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/chargebacks">chargebacks (1)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/chart-of-accounts">chart of accounts (1)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/chatbots">Chatbots (3)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/chatter">Chatter (4)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/chief-risk-officer">Chief Risk Officer (3)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/chro">CHRO (3)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/ci-cd">CI/CD (1)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/cicero">Cicero (2)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/cincom">Cincom (2)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/cio">CIO (112)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/cio-callenges">cio callenges (1)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/cirro">Cirro (1)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/cisco">Cisco (6)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/ciso">CISO (1)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/clarabridge">Clarabridge (5)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/clarity-systems">Clarity Systems (1)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/clickfox">Clickfox (1)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/close">close (43)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/closed-loop">closed loop (1)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/closing">closing (35)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/cloud">Cloud (1)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/cloud-analytics">cloud analytics (1)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/cloud-business-intelligence">cloud business intelligence (1)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/cloud-computing">Cloud Computing (863)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/cloud-erp">cloud ERP (2)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/cloud9-analytics">Cloud9 Analytics (3)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/cloudera">Cloudera (17)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/cloudops">CloudOps (2)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/cmo">CMO (24)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/coaching">coaching (2)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/coda">CODA (1)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/cognitive-computing">Cognitive Computing (9)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/cognos">Cognos (6)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/cognos-analytics">cognos analytics (1)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/cognos-enterprise">cognos enterprise (1)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/cognos-express">cognos express (1)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/cognos-insight">cognos insight (2)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/collaboration">Collaboration (263)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/collaboration-for-business">collaboration for business (4)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/collaborative-conversational-computing">Collaborative & Conversational Computing (8)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/collaborative-analytics">Collaborative Analytics (2)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/collaborative-computing">collaborative computing (34)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/commerce">Commerce (5)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/commission">commission (2)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/commodity-model">commodity model (1)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/commodity-models">commodity models (1)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/communications">communications (3)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/compensation">Compensation (64)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/competition">competition (1)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/complex-event-processing">Complex Event Processing (11)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/compliance">compliance (30)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/composite-document">Composite document (1)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/composite-software">Composite Software (2)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/computer-vision">Computer Vision (4)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/computing">computing (6)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/concur">Concur (1)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/confirmit">Confirmit (4)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/connectwise">ConnectWise (1)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/connotate">Connotate (1)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/consolidate-and-close-management">Consolidate and Close Management (11)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/consolidate-close-report">Consolidate/Close/Report (17)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/consolidating">consolidating (1)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/consolidation">Consolidation (28)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/consulting">Consulting (4)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/contact-center">Contact Center (437)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/contact-center-analytics">Contact Center Analytics (226)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/contactual">Contactual (2)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/container">container (1)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/content-management">Content Management (2)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/contingency">contingency (2)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/contingency-planning">contingency planning (5)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/continuous-accounting">Continuous Accounting (9)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/continuous-improvement">continuous improvement (1)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/continuous-payroll">Continuous Payroll (27)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/continuous-planning">Continuous Planning (60)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/continuous-supply-chain">continuous supply chain (42)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/continuous-supply-chain-erp">Continuous Supply Chain & ERP (13)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/continuous-threat-exposure-management">Continuous Threat Exposure Management (2)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/contract">contract (1)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/contract-management">contract management (1)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/control">control (2)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/controller">Controller (36)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/controller-2">controller (4)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/controls">controls (4)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/conversational-ai">Conversational AI (1)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/conversational-computing">Conversational Computing (45)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/conversational-marketing">Conversational Marketing (7)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/coo">COO (10)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/core-hr">Core HR (1)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/cornerstone-ondemand">Cornerstone OnDemand (5)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/corporate-finance">Corporate Finance (8)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/corporate-governance">Corporate Governance (2)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/corvisa-cloud">Corvisa Cloud (1)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/cost-management">Cost Management (1)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/costing">costing (2)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/cpaas">CPaaS (1)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/cpq">CPQ (4)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/credit">credit (7)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/crisis">crisis (1)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/crm">CRM (267)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/crm-customer-service">CRM customer service (1)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/cro">CRO (3)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/cryptic">cryptic (1)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/crystal-reports">Crystal reports (1)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/ctalk-ltd">cTalk Ltd (1)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/ctem">CTEM (2)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/cto">CTO (1)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/currency">currency (2)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/customer">Customer (5)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/customer-contact-center">Customer & Contact Center (557)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/customer-analytics">Customer Analytics (263)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/customer-communications">Customer Communications (2)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/customer-data-management">Customer Data Management (47)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/customer-data-platforms">Customer Data Platforms (1)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/customer-digital-technology">Customer Digital Technology (1)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/customer-engagement">Customer Engagement (70)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/customer-excellence">Customer Excellence (1)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/customer-experience">Customer Experience (532)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/customer-experience-management">Customer Experience Management (55)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/customer-feedback">Customer Feedback (1)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/customer-feedback-management">Customer Feedback Management (123)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/customer-information-management">Customer Information Management (1)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/customer-intelligence">Customer Intelligence (2)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/customer-interaction-technology">Customer Interaction Technology (1)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/customer-journey-maps">Customer Journey Maps (6)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/customer-life-cycle">customer life cycle (3)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/customer-performance">Customer Performance (109)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/customer-relationship-management">Customer Relationship Management (6)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/customer-service">Customer Service (289)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/customer-service-and-support">customer service and support (20)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/cxm">CXM (1)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/cybersecurity">Cybersecurity (5)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/dashboard">dashboard (12)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/dashboards">Dashboards (7)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/data">Data (305)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/data-analytics">Data Analytics (1)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/data-artisan">data artisan (3)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/data-blending">data blending (1)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/data-catalog">Data catalog (1)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/data-democratization">Data Democratization (1)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/data-discovery">Data Discovery (12)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/data-fabric">data fabric (1)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/data-governance">Data Governance (155)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/data-integration">Data Integration (82)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/data-integrity">data integrity (1)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/data-intelligence">Data Intelligence (15)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/data-lake">Data Lake (7)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/data-lakes">data lakes (43)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/data-management">Data Management (88)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/data-mart">data mart (5)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/data-mining">Data Mining (2)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/data-observability">Data Observability (2)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/data-operations">data operations (101)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/data-ops">Data Ops (3)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/data-orchestration">Data Orchestration (2)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/data-pipelines">Data Pipelines (2)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/data-platforms">data platforms (45)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/data-preparation">Data Preparation (89)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/data-products">Data Products (1)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/data-quality">Data Quality (13)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/data-science">Data Science (61)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/data-scientist">Data Scientist (4)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/data-storage">Data Storage (1)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/data-virtualization">Data Virtualization (2)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/data-virtualization-data-integration-data-lake-big">Data virtualization, data integration, data lake, (1)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/data-visualization">Data Visualization (7)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/data-viz">data viz (1)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/data-warehousing">Data Warehousing (19)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/database">Database (3)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/database-as-a-service">Database as a Service (1)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/database-com">database.com (1)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/datameer">Datameer (9)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/dataops">dataops (1)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/dataprep">DataPrep (1)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/datawatch">Datawatch (14)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/dayforce">dayforce (2)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/ddi">DDI (2)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/debt">debt (3)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/decision">decision (1)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/decision-hub">Decision Hub (2)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/decision-intelligence">Decision Intelligence (1)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/decision-management">Decision Management (1)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/decusoft">Decusoft (1)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/deep-learning">Deep Learning (2)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/dell">Dell (1)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/dell-boomi">Dell Boomi (1)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/demand-chain">Demand Chain (1)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/demand-generation">Demand Generation (3)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/demand-management">demand management (5)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/demand-planning">Demand Planning (4)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/design">design (1)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/designed-data">designed data (1)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/desktop-analytics">Desktop Analytics (124)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/development">development (1)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/devops-and-platforms">DevOps and Platforms (4)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/devsecops">DevSecOps (1)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/df11">DF11 (2)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/dg">DG (1)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/dhcp">DHCP (2)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/digital-applications">Digital Applications (4)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/digital-business">Digital Business (47)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/digital-commerce">Digital Commerce (104)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/digital-communications">Digital Communications (8)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/digital-experience-platform">Digital Experience Platform (5)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/digital-finance">digital finance (106)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/digital-innovation-awards">Digital Innovation Awards (1)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/digital-intelligence">Digital Intelligence (1)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/digital-interviewing">Digital Interviewing (3)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/digital-marketing">Digital Marketing (28)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/digital-operations">Digital Operations (1)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/digital-publishing">Digital Publishing (1)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/digital-security">Digital Security (23)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/digital-technology">Digital Technology (292)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/digital-transformation">Digital transformation (20)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/direct-data-mapping">Direct Data Mapping (1)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/disaster-recovery">Disaster Recovery (1)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/discovery">Discovery (6)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/discovery-analytics">discovery analytics (2)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/discovery-tools">discovery tools (2)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/distribution">distribution (3)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/dns">DNS (2)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/document-management">Document Management (12)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/dodd-frank">Dodd-Frank (2)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/domestic-payroll">Domestic Payroll (3)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/domo">Domo (5)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/dovetail">Dovetail (1)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/dreamforce">Dreamforce (4)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/driver-analysis">driver analysis (1)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/driver-based">driver-based (14)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/driver-based-planning">driver-based planning (1)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/dynamics">Dynamics (2)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/dynamics-ax">Dynamics AX (9)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/dynamics-gp">Dynamics GP (9)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/dynamics-nav-dynamics-sl">Dynamics NAV Dynamics SL (9)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/e-discovery">e-discovery (1)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/echopass">Echopass (3)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/eclipse">Eclipse (1)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/edi">EDI (1)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/ediscovery">eDiscovery (1)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/editorial">Editorial (1)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/effectiveness">effectiveness (3)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/eg-solutions">eg Solutions (2)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/elasticube">elasticube (1)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/eloqua">Eloqua (1)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/embedded-analytics">embedded analytics (95)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/emc">EMC (3)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/employee-engagement">Employee Engagement (9)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/employee-experience">employee experience (47)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/employee-onboarding">Employee Onboarding (1)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/employee-productivity">Employee Productivity (2)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/empower">Empower (1)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/end-to-end">end-to-end (7)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/endeca">endeca (2)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/enghouse-interactive">Enghouse interactive (5)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/enkata">Enkata (6)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/enterprise-applications">Enterprise Applications (2)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/enterprise-data-strategy">Enterprise Data Strategy (8)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/enterprise-messaging-internet-of-things-iot-middle">Enterprise messaging, Internet of Things, IoT, mid (2)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/enterprise-profitability-management">enterprise profitability management (2)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/enterprise-resource-planning">Enterprise Resource Planning (72)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/enterprise-risk-management">enterprise risk management (3)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/enterprise-software">Enterprise Software (27)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/enterprise-spreadsheet">enterprise spreadsheet (7)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/enterprise-tax">Enterprise Tax (1)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/enterworks">Enterworks (2)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/environment-management">Environment Management (1)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/environmental">Environmental (1)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/envision">Envision (2)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/epicor">Epicor (3)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/epiphany">Epiphany (2)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/equifax">Equifax (3)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/equity-research">equity research (1)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/erm">ERM (3)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/erp">ERP (83)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/erp-and-continuous-accounting">ERP and Continuous Accounting (151)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/error">error (2)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/esg">ESG (3)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/esri">ESRI (1)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/essbase">Essbase (2)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/ethority">eThority (3)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/event-data">Event Data (1)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/event-discovery">Event discovery (1)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/event-stream">Event Stream (1)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/event-stream-processing">Event Stream Processing (1)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/event-streams">Event Streams (1)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/exacttarget">ExactTarget (1)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/exadata">exadata (2)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/exalytics">Exalytics (3)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/excel">Excel (2)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/excentive">Excentive (2)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/executive">executive (2)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/expense">expense (1)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/expense-management">expense management (3)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/experience-management">Experience Management (9)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/expert-systems">Expert Systems (3)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/exploration">Exploration (1)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/exploratory-analytics">exploratory analytics (3)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/explorium">Explorium (1)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/extended-close">extended close (4)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/extended-reality">extended reality (16)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/external-data-platform">External Data Platform (1)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/exterro">Exterro (1)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/f-type">F-Type (1)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/fasb">FASB (4)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/fast-close">Fast close (2)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/feedback">Feedback (1)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/fei">FEI (1)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/ferf-ceo">FERF CEO (1)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/field-service">Field Service (29)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/finance">finance (53)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/finance-analytics">Finance Analytics (7)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/finance-cloud">finance cloud (2)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/finance-financial-applications-financial-close">Finance Financial Applications Financial Close (2)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/finance-performance-management">Finance Performance Management (2)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/finance-transformation">finance transformation (9)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/financial">financial (2)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/financial-analytics">financial analytics (2)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/financial-applications">Financial Applications (5)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/financial-close">Financial Close (5)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/financial-governance">Financial Governance (1)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/financial-management">Financial Management (7)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/financial-model">financial model (1)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/financial-performance">Financial Performance (561)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/financial-performance-2">financial performance (1)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/financial-performance-management">Financial Performance Management (237)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/financial-performance-management-fpm">Financial Performance Management (FPM) (14)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/financial-planning">financial planning (6)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/financial-regulation">financial regulation (1)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/financial-reporting">financial reporting (15)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/financial-risk-management">financial risk management (5)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/financial-services">Financial Services (8)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/financial-software">financial software (1)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/financial-standards">financial standards (2)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/financial-statement">financial statement (2)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/financial-systems">financial systems (2)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/financialforce">FinancialForce (15)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/financialforce-com">FinancialForce.com (1)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/financials">financials (3)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/five9">Five9 (1)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/flow">flow (1)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/fms">FMS (1)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/for-example-genesys">for example Genesys (1)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/forecast">Forecast (9)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/forecasting">forecasting (3)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/fpa">FP&A (22)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/fpm">FPM (83)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/fraud">Fraud (8)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/fuel50">Fuel50 (1)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/fusion-applications">Fusion Applications (2)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/gaap">GAAP (10)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/gamifiacation">Gamifiacation (1)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/gartner">Gartner (3)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/genai">GenAI (3)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/generative-ai">Generative AI (38)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/genesys">Genesys (10)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/geographic-information-systems">Geographic Information Systems (1)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/gis">GIS (3)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/global-payroll">Global Payroll (1)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/globoforce">Globoforce (2)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/golden-records">Golden Records. (1)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/gooddata">Gooddata (1)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/google">Google (10)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/governance">Governance (49)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/governance-risk">Governance & Risk (4)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/governance-risk-and-compliance">Governance Risk and Compliance (2)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/governance-risk-compliance-grc">Governance, Risk & Compliance (GRC) (143)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/grc">GRC (55)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/grc-governance-risk-compliance-risk-management-wat">GRC, governance, risk, compliance, risk management (1)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/green">Green (1)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/greenplum">Greenplum (2)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/gui">GUI (1)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/hadoop">Hadoop (2)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/hana">HANA (9)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/harvard-business-review">Harvard Business Review (1)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/hawq">HAWQ (1)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/hcm">HCM (57)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/hcm-analytics">HCM Analytics (1)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/hcm-systems">HCM Systems (3)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/hcm-hr-hrms-workforce-management-learning-manageme">HCM, HR, HRMS, Workforce Management, Learning Mana (1)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/hdfs">HDFS (1)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/hdinsights">HDinsights (1)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/hdp">HDP (1)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/headcount-planning">headcount planning (1)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/healthcare-compliance">Healthcare Compliance (1)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/healthcare-reform">Healthcare Reform (1)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/heiler">Heiler (1)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/hewlett-packard">Hewlett Packard (1)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/hirevue">HireVue (2)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/hiring">Hiring (10)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/hive">Hive (3)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/hive9-marketing-performance-management">Hive9 Marketing Performance Management (1)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/hortonworks">Hortonworks (14)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/hospitality">Hospitality (1)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/host-analytics">Host Analytics (4)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/hp">HP (7)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/hp-neoview">HP Neoview (1)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/hp-touchpad">HP Touchpad (1)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/hr">HR (56)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/hr-analytics">HR Analytics (3)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/hr-management">HR Management (4)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/hr-managementhrms">HR Management(HRMS) (1)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/hr-research">HR research (1)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/hr-tech">HR Tech (2)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/hr-technology">HR technology (5)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/hr-technology-conference">HR Technology Conference (1)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/hrpayroll">HR/Payroll (2)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/hris">HRIS (1)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/hrms">HRMS (47)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/html5">HTML5 (1)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/hubspot">HubSpot (1)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/human-capital">Human Capital (45)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/human-capital-analytics">Human Capital Analytics (4)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/human-capital-management">Human Capital Management (308)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/human-concepts">Human Concepts (1)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/human-resources-management">Human Resources Management (3)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/hunite">Hunite (1)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/hybrid-cloud-platforms">Hybrid Cloud Platforms (1)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/hybris">Hybris (1)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/hyperion">Hyperion (4)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/i9">I9 (1)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/iac">IaC (1)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/iasb">IASB (4)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/ibm">IBM (73)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/ibm-business-analytics">IBM Business Analytics (1)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/ibm-db2">IBM DB2 (1)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/ibm-predictive-customer-intelligence">IBM Predictive Customer Intelligence (1)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/ibm-spss">IBM SPSS (1)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/ibm-watson">IBM Watson (8)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/ibp">IBP (4)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/ifrs">IFRS (11)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/ifrs16">IFRS16 (2)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/impala">Impala (3)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/in-memory">In-memory (26)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/in-memory-computing">In-Memory Computing (6)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/inclusion">Inclusion (1)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/incontact">InContact (6)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/industry-analyst">Industry Analyst (7)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/inetsoft">InetSoft (4)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/influencers">Influencers (1)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/infodiscovery">InfoDiscovery (1)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/infomgt-location">InfoMgt; Location (1)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/infopia">InfoPia (2)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/infor">Infor (31)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/infor-birst">Infor Birst (1)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/informatica">Informatica (22)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/informatica-cloud">Informatica Cloud (1)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/informatica-hparser">Informatica HParser (1)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/informatica-world">Informatica World (1)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/informatics">Informatics (1)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/information">Information (1)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/information-applications">Information Applications (222)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/information-availability">Information Availability (2)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/information-builder-iway">Information Builder iway (1)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/information-builders">Information Builders (13)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/information-builders-summit-2019">Information Builders Summit 2019 (1)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/information-discovery">Information Discovery (4)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/information-life-cycle-management">Information Life Cycle Management (1)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/information-management">Information Management (381)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/information-management-im">Information Management (IM) (11)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/information-optimization">Information Optimization (52)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/information-platform">Information Platform (1)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/information-technology">Information Technology (47)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/infosphere">InfoSphere (1)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/initiatives-management">Initiatives Management (1)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/initiatives-planning">Initiatives Planning (1)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/inkling">inkling (1)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/innovation-awards">Innovation Awards (5)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/insights">Insights (1)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/intacct">Intacct (9)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/integrated-business-planning">Integrated Business Planning (38)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/intelligent-automation">Intelligent Automation (4)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/intelligent-cx">Intelligent CX (8)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/intelligent-marketing">intelligent marketing (16)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/intelligent-memory">Intelligent Memory (1)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/intelligent-sales">intelligent sales (22)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/intelligent-self-service">Intelligent Self-Service (22)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/interactions">Interactions (1)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/interactive-intelligence">Interactive Intelligence (15)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/interactive-intelligence-jacada">Interactive Intelligence Jacada (1)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/internal-audit">Internal Audit (1)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/international-finance">International Finance (1)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/internet-of-everything">Internet of Everything (1)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/internet-of-things">Internet of Things (74)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/intradiem">Intradiem (1)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/intuit-quicken">Intuit Quicken (1)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/inventory-management">inventory management (1)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/inventory-optimization">Inventory Optimization (5)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/iot">IOT (7)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/iot-and-edge-computing">IoT and Edge Computing (2)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/iot-operationalintelligence-real-time">IOT, OperationalIntelligence, Real-time (1)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/ipam">IPAM (2)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/it">IT (2)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/it-analytics">IT Analytics (3)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/it-analytics-performance">IT Analytics & Performance (3)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/it-controls">IT controls (1)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/it-cost">IT cost (1)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/it-governance">IT governance (1)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/it-performance">IT Performance (178)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/it-performance-management-itpm">IT Performance Management (ITPM) (2)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/it-research">IT Research (22)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/it-risk-management">IT Risk Management (2)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/it-service-management">IT Service Management (4)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/itil">ITIL (1)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/itops">ITOps (5)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/itsm">ITSM (1)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/jacada">Jacada (4)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/jaspersoft">Jaspersoft (4)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/jd-edwards">JD Edwards (1)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/jda-software">JDA Software (1)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/jibe">Jibe (1)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/jobscience">Jobscience (2)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/jobvite">JobVite (1)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/johnson-controls-panoptix">Johnson Controls Panoptix (1)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/jonova">Jonova (1)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/journalism">Journalism (1)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/json">JSON (1)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/kalido">Kalido (3)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/kana">Kana (4)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/kapow">Kapow (4)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/kapplets">Kapplets (1)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/karmasphere">Karmasphere (3)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/kenandy">Kenandy (3)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/kenexa">Kenexa (8)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/key-performance-indicators">Key Performance Indicators (1)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/key-performance-indictors">Key Performance Indictors (1)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/kinaxis">Kinaxis (2)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/knoahsoft">KnoahSoft (1)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/knopahsoft">KnopahSoft (1)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/knowlagent">Knowlagent (3)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/knowledge-management">Knowledge Management (5)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/kofax">Kofax (1)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/kognitio">Kognitio (2)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/kpi">KPI (1)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/kri">KRI (2)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/kronos">Kronos (10)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/kxen">KXEN (5)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/kyriba">Kyriba (1)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/kyriba-financial-performance-management">Kyriba Financial Performance Management (1)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/lagan">Lagan (1)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/lan">LAN (1)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/lasr">LASR (2)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/lawson">Lawson (2)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/lawson-software">Lawson Software (1)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/learning">Learning (22)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/learning-management">Learning Management (66)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/learning-management-system">Learning Management System (2)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/lease-accounting">Lease Accounting (2)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/lease-and-tax-accounting">lease and tax accounting (8)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/lease-management">Lease Management (2)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/leasing">leasing (1)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/leonardo">Leonardo (1)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/linux">Linux (1)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/liveops">LiveOps (7)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/lms">LMS (18)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/local-ly">Local.ly (1)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/location-analytics">Location Analytics (4)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/location-intelligence">Location Intelligence (90)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/logi-analytics">Logi Analytics (1)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/logitech">Logitech (1)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/logixml">LogiXML (2)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/longview">LongView (7)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/looker">looker (1)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/lucent">Lucent (1)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/lumira">Lumira (2)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/lxp">LXP (1)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/machine-conversational-computing">Machine Conversational Computing (1)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/machine-data">Machine data (4)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/machine-learning">Machine Learning (36)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/machine-learning-and-cognitive-computing">Machine Learning and Cognitive Computing (21)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/machine-learning-digital-technology">Machine Learning Digital Technology (9)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/machine-learning-operations">Machine Learning Operations (11)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/management">Management (10)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/manticore-technology">Manticore Technology (1)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/manufacturing">Manufacturing (1)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/mapr">MapR (6)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/mapreduce">MapReduce (2)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/market-agenda">Market Agenda (1)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/market-research">Market Research (14)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/marketing">Marketing (102)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/marketing-automation">Marketing Automation (4)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/marketing-performance-management">Marketing Performance Management (11)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/marketing-planning">Marketing Planning (5)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/marketing-sales">marketing sales (1)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/marketo">Marketo (3)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/markettools">MarketTools (1)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/marklogic">MarkLogic (1)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/master-data-management">Master Data Management (26)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/maxager">Maxager (1)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/maximo">Maximo (1)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/mdm">MDM (10)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/mdx">MDX (1)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/meg-whitman">Meg Whitman (1)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/merced-systems">Merced Systems (7)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/mercer">Mercer (2)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/meridian-learning-learning-management-systems-lms-">Meridian, Learning, Learning Management Systems, L (1)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/metrics">Metrics (15)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/microsoft">Microsoft (37)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/microsoft-azure">Microsoft Azure (1)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/microsoft-excel">Microsoft Excel (7)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/microsoft-office">Microsoft Office (1)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/microsoft-powerpoint">Microsoft Powerpoint (1)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/microsoft-windows-phone">Microsoft Windows Phone (1)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/microsoft-linkedin-cmo-sales">Microsoft, LinkedIn, CMO, Sales (1)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/microstrategy">MicroStrategy (15)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/middleware">Middleware (1)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/migration">Migration (1)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/mlops">MLOps (2)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/mobile">Mobile (118)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/mobile-analytics">Mobile Analytics (2)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/mobile-applications">Mobile Applications (14)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/mobile-apps">Mobile Apps (42)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/mobile-bi-analytics-business-intelligence">Mobile BI, Analytics, Business Intelligence (1)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/mobile-business-intelligence">Mobile Business Intelligence (3)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/mobile-computing">mobile computing (31)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/mobile-intelligence">Mobile Intelligence (4)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/mobile-marketing">mobile marketing (2)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/mobile-marketing-digital-commerce">Mobile Marketing Digital Commerce (2)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/mobile-technology">Mobile Technology (83)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/mobile-marketing-location-communication">Mobile, Marketing Location Communication (1)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/mobility">Mobility (49)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/model-building-and-large-language-models">Model Building and Large Language Models (7)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/model-n">Model N (1)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/model-training">Model Training (1)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/modeling">Modeling (10)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/monarch">Monarch (1)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/mpp">MPP (1)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/mro">MRO (1)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/mulesoft">Mulesoft (1)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/multi-cloud">Multi-Cloud (2)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/na14">NA14 (1)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/narrative-science">Narrative Science (1)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/natural-language">Natural Language (2)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/natural-language-generation">Natural Language Generation (1)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/natural-language-processing">natural language processing (86)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/navetti">Navetti (1)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/nec">NEC (1)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/netapp">NetApp (1)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/netbase">NetBase (1)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/netezza">Netezza (3)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/netops">NetOps (1)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/netsuite">NetSuite (10)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/netsuite-openai">NetSuite OpenAi (1)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/netsuite-tribehr-hcm-hr-hrms-customer-experience-z">NetSuite, TribeHR, HCM, HR, HRMS, Customer Experie (1)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/networking">Networking (1)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/news">News (1)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/newvoicemedia">NewVoicemedia (7)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/nexidia">Nexidia (4)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/nexus-7">Nexus 7 (1)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/nexxphase">Nexxphase (1)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/nice-systems">NICE Systems (15)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/nist">NIST (1)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/nlp">NLP (2)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/noble-systems">Noble Systems (2)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/nokia">Nokia (1)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/nomis-solutions">Nomis Solutions (4)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/nosql">NoSQL (4)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/nps">NPS (1)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/nuview-systems">NuView Systems (1)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/obamacare">Obamacare (2)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/obiee">OBIEE (2)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/obifs">OBIFS (1)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/object-storage">Object storage (1)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/observability">Observability (4)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/office-of-finance">Office of Finance (505)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/office-of-revenue">Office of Revenue (39)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/office-of-sales">Office of Sales (15)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/olap">OLAP (1)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/omnichannel">Omnichannel (8)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/omnichannel-commerce-digital-kdigital">Omnichannel, Commerce, Digital kDigital (1)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/on24">On24 (1)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/onboarding">Onboarding (1)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/onvisource">OnviSource (2)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/open-ccaas">Open CCaaS (1)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/open-pages">Open Pages (2)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/open-source-software">Open Source Software (1)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/open-world">Open World (2)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/openconnect">OpenConnect (1)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/openpages">OpenPages (3)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/openspan">OpenSpan (3)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/opentext">OpenText (1)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/openworld">OpenWorld (2)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/opera-solutions">Opera Solutions (1)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/operational-data-platforms">operational data platforms (39)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/operational-intelligence">Operational Intelligence (180)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/operational-management">Operational Management (2)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/operational-performance">Operational Performance (696)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/operational-performance-management-opm">Operational Performance Management (OPM) (13)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/operational-planning">Operational Planning (1)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/operations">Operations (5)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/operations-supply-chain">Operations & Supply Chain (90)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/oracle">Oracle (78)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/oracle-cloud">Oracle Cloud (2)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/oracle-fusion-hcm">Oracle Fusion HCM (1)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/orcaeyes">OrcaEyes (1)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/orchestration">Orchestration (1)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/order-management">Order Management (1)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/order-to-cash">Order-to-Cash (12)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/overall-operational-leadership">Overall Operational Leadership (1)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/oversight-systems">Oversight Systems (3)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/overtone">Overtone (1)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/paas">PaaS (3)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/panopticon">Panopticon (1)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/paraccel">Paraccel (1)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/pardot">Pardot (1)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/partner-experience">Partner Experience (1)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/partner-management">partner management (12)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/patersons">Patersons (1)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/paxata">Paxata (2)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/pay-equity">Pay Equity (1)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/pay-for-performance">Pay for Performance (2)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/payroll-management">Payroll Management (17)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/payroll-optimization">Payroll Optimization (7)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/pdi">PDI (1)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/pentaho">Pentaho (9)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/people-analytics">People Analytics (3)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/people-cloud">People Cloud (1)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/peoplefluent">Peoplefluent (9)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/peoplesoft">PeopleSoft (2)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/performance">Performance (30)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/performance-analytics">Performance Analytics (1)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/performance-management">Performance Management (89)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/perillon">Perillon (1)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/personalization">Personalization (2)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/pervasive">Pervasive (1)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/pim">PIM (5)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/pim-product-information-management-sales-marketing">PIM, Product Information Management, Sales, Market (1)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/pipkins">Pipkins (1)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/pitney-bowes">Pitney Bowes (3)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/pivotal-hd">Pivotal HD (1)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/pivotlink">PivotLink (2)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/planmill">PlanMill (1)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/planning">Planning (88)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/planview">Planview (6)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/plateau">Plateau (4)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/platfora">Platfora (1)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/platform-as-a-service">Platform as a service (1)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/playbook">Playbook (4)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/plex">Plex (9)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/plunk">Plunk (1)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/portfolio-management">Portfolio Management (2)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/portrait-software">Portrait Software (1)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/potus-department-of-labor-flsa-part-541-overtime-r">POTUS, Department of Labor, FLSA, Part 541, Overti (1)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/powercenter">PowerCenter (1)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/predictive">Predictive (4)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/predictive-analytics">Predictive Analytics (203)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/predictive-hcm">Predictive HCM (2)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/predictive-planning">Predictive Planning (49)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/predixion">Predixion (1)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/price-and-revenue-management">Price and Revenue Management (70)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/price-optimization">Price Optimization (9)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/pricing-and-promotion-management">Pricing and Promotion Management (5)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/pricing-management">pricing management (1)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/pro">PRO (7)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/process-management">process management (1)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/process-mining">Process Mining (9)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/procure-to-pay">Procure-to-Pay (12)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/procurement">procurement (2)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/product-experience-management">product experience management (3)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/product-information-management">Product Information Management (90)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/professional-services">Professional Services (2)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/professional-services-automation">Professional Services Automation (9)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/profit-velocity">Profit Velocity (1)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/profitability">Profitability (14)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/profitability-management">profitability management (11)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/project-management">Project Management (3)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/project-planning">Project Planning (3)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/project-portfolio-management">Project Portfolio Management (1)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/projecthelp">ProjectHelp (1)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/projectops">ProjectOps (1)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/projector">Projector (1)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/promptbook">Promptbook (1)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/property-technology">Property Technology (3)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/pros">PROS (1)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/pros-pricing">PROS Pricing (2)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/psa">PSA (11)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/publishing">Publishing (1)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/purchasing">purchasing (2)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/purchasing-sourcing-payments">Purchasing/Sourcing/Payments (16)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/pv-accelerator">PV Accelerator (1)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/pxm">PXM (1)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/qad">QAD (1)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/qlik">Qlik (5)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/qlik-qlik-sense">Qlik Qlik Sense (1)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/qlik-qonnections">Qlik Qonnections (1)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/qlik-analytics-qlik-sense-qlik-business-intelligen">Qlik, Analytics, Qlik Sense, Qlik, Business intell (1)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/qliktech">Qliktech (1)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/qlikview">QlikView (10)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/qualtrics">Qualtrics (1)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/quantrix">Quantrix (2)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/quinterian">Quinterian (1)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/quotas">Quotas (1)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/qvidian">Qvidian (2)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/r">R (4)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/ransomware">Ransomware (1)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/rapide">Rapide (1)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/rapidminer">Rapidminer (3)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/rdbms">RDBMS (5)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/real-estate">real estate (1)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/real-time">Real-time (1)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/reconciliation">Reconciliation (9)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/recovery">Recovery (1)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/recruiting">Recruiting (41)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/recurring-revenue">Recurring Revenue (19)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/report">report (1)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/reporting">Reporting (78)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/reporting-xbrl-ixbrl-document-management">Reporting, XBRL, iXBRL, document management (1)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/research">Research (16)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/resilience">Resilience (2)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/responsetek">ResponseTek (4)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/retail-analytics">Retail Analytics (6)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/revenue">Revenue (8)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/revenue-and-lease-accounting">revenue and lease accounting (15)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/revenue-management">Revenue Management (33)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/revenue-performance">Revenue Performance (11)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/revenue-performance-management">Revenue Performance Management (13)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/revenue-recognition">revenue recognition (8)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/revenue-lease-and-tax-accounting">Revenue, Lease and Tax Accounting (9)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/revolution">Revolution (1)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/revolution-analtyics">Revolution Analtyics (1)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/rightnow">RightNow (2)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/rim">RIM (3)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/risk">Risk (37)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/risk-compliance-grc">Risk & Compliance (GRC) (17)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/risk-analytics">Risk Analytics (2)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/riversand">Riversand (2)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/roambi">Roambi (7)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/robotic-automation">robotic automation (10)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/robotic-finance">robotic finance (38)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/robotic-process-automation">Robotic Process Automation (12)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/roi">ROI (1)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/rpa">RPA (2)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/rypple">Rypple (2)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/sop">S&OP (13)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/saas">SaaS (27)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/sab-miller">SAB Miller (1)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/saba">Saba (10)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/sage">Sage (1)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/sage-software">Sage Software (9)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/sales">Sales (169)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/sales-and-operations-planning">Sales and Operations Planning (10)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/sales-cloud">Sales Cloud (1)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/sales-coaching">Sales Coaching (2)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/sales-commission">Sales Commission (1)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/sales-compensation">Sales Compensation (12)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/sales-effectiveness">Sales Effectiveness (1)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/sales-enablement">sales enablement (16)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/sales-enablement-and-execution">Sales Enablement and Execution (10)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/sales-engagement">Sales Engagement (25)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/sales-force-automation">Sales Force Automation (13)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/sales-forecasting">Sales Forecasting (11)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/sales-operations">Sales Operations (12)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/sales-performance">Sales Performance (446)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/sales-performance-management">Sales Performance Management (77)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/sales-performance-management-spm">Sales Performance Management (SPM) (13)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/sales-planning">Sales Planning (3)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/sales-planning-and-analytics">Sales Planning and Analytics (18)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/sales-tax">Sales Tax (1)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/sales-marketing-sales-performance-management-marke">Sales, Marketing, Sales Performance Management, Ma (1)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/sales-sfa-spm-sales-performance-management-sales-c">Sales, SFA, SPM, Sales Performance Management, Sal (1)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/salescloud">SalesCloud (1)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/salesforce-com">Salesforce.com (58)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/sap">SAP (76)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/sap-epm">SAP EPM (1)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/sap-hana">SAP HANA (3)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/sap-insider">SAP insider (1)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/sap-lumira">SAP Lumira (1)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/sap-netweaver">SAP NetWeaver (1)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/sap-predictive-analytics">SAP predictive analytics (1)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/sap-teched">SAP TechEd (1)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/sapphire">SAPPHIRE (1)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/sarbanes-oxley">Sarbanes Oxley (2)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/sas">SAS (26)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/sas-institute">SAS institute (2)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/sasb">SASB (1)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/sase">SASE (1)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/savi">Savi (1)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/scm">SCM (6)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/scm-demand-planning">SCM Demand Planning (1)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/scout-rfp">Scout RFP (1)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/scribe-software">Scribe Software (1)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/search">Search (3)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/sec">SEC (19)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/sec-software">SEC Software (2)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/secfinops">SecFinOps (1)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/secops">SecOps (1)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/security">Security (2)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/security-posture">Security Posture (3)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/sedar">SEDAR (1)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/self-service">Self-service (41)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/semantic-model">semantic model (1)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/service-supply-chain">Service & Supply Chain (1)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/service-cloud">Service Cloud (4)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/servigistics">Servigistics (1)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/sfa">SFA (24)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/sfdc">SFDC (1)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/sharepoint">SharePoint (1)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/shoretel">ShoreTel (1)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/siemens-enterprise-communications">Siemens Enterprise Communications (1)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/signal-demand">Signal Demand (1)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/silverpop">SilverPop (1)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/simba">Simba (1)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/smart-financial-close">Smart Financial Close (1)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/smart-manufacturing">Smart Manufacturing (1)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/smart-phones">Smart Phones (5)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/smart-watches">Smart Watches (1)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/smarter-analytics">Smarter Analytics (1)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/smarter-workforce">Smarter Workforce (1)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/smb">SMB (1)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/snaplogic">SnapLogic (5)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/snowfly">Snowfly (1)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/soa">SOA (3)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/soc">SOC (2)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/social">Social (13)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/social-business">Social Business (1)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/social-collaboration">Social Collaboration (17)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/social-crm">Social CRM (128)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/social-dynamx">Social Dynamx (1)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/social-media">Social Media (365)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/social-media-analytics">Social Media Analytics (1)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/social-media-intelligence">Social Media Intelligence (2)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/social-recognition">Social Recognition (1)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/socialtext">SocialText (1)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/sococare">SoCoCare (1)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/softscape">Softscape (4)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/software">Software (8)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/software-as-a-service">Software as a Service (5)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/sourcing">sourcing (2)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/sovereign-cloud">Sovereign Cloud (1)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/sox">SOX (1)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/spago-solutions">Spago Solutions (1)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/spatial-data-quality">Spatial Data Quality (1)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/speech-analytics">Speech Analytics (177)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/splunk">Splunk (8)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/spm">SPM (2)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/spotfire">Spotfire (3)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/spreadsheets">Spreadsheets (10)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/spss">SPSS (9)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/sql-h">SQL-H (1)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/sqlstream">SQLstream (1)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/star-analytics">Star Analytics (1)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/statistics">Statistics (3)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/stibo-systems">Stibo Systems (3)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/stratahadoop">Strata+Hadoop (56)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/streaming-analytics">Streaming Analytics (28)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/streaming-data">Streaming Data (3)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/streaming-data-events">Streaming Data & Events (32)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/subscriber-experience">Subscriber Experience (1)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/subscription-billing">Subscription Billing (3)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/subscription-management">Subscription Management (68)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/subscription-recurring-revenue-zuora">Subscription, Recurring Revenue, Zuora (1)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/successfactors">SuccessFactors (12)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/sumo-logic">Sumo Logic (1)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/sumtotal">SumTotal (2)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/sumtotal-systems">SumTotal Systems (11)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/sungard">Sungard (1)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/sunsystems">Sunsystems (1)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/supplier-relationship-management">supplier relationship management (5)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/supply-chain">Supply Chain (12)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/supply-chain-management">supply chain management (1)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/supply-chain-performance">Supply Chain Performance (253)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/supply-chain-planning">Supply Chain Planning (2)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/surface">Surface (1)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/surveys">Surveys (1)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/sustainability">Sustainability (38)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/sustainability-and-esg">Sustainability and ESG (2)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/sustainability-management">Sustainability Management (7)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/swordciboodle">SwordCiboodle (1)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/sybase">Sybase (1)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/sybase-iq">Sybase IQ (1)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/sybase-mobile-industry">Sybase. Mobile Industry (3)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/syncsort">Syncsort (1)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/synygy">Synygy (1)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/tableau">Tableau (13)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/tableau-software">Tableau Software (3)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/tablets">Tablets (6)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/tagetik">Tagetik (5)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/talemetry">Talemetry (2)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/talend">Talend (4)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/talent-acquisition">Talent Acquisition (2)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/talent-generation">Talent Generation (2)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/talent-management">Talent Management (133)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/taleo">Taleo (7)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/talx">TALX (3)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/tamr">Tamr (1)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/tanner-labs">Tanner Labs (1)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/tax">Tax (35)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/tax-compliance">tax compliance (1)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/tax-department">tax department (1)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/tax-planning">tax planning (2)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/tax-software">Tax Software (1)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/tax-datawarehouse">Tax-Datawarehouse (2)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/tax-tax-provision-transfer-pricing">tax; tax provision; transfer pricing (1)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/tcm">TCM (6)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/technology">Technology (4)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/technology-innovation">Technology Innovation (3)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/technology-innovation-award">Technology Innovation Award (1)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/technology-spending">Technology Spending (1)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/technology-vendors">Technology Vendors (2)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/telephony">Telephony (1)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/teradata">Teradata (16)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/teradata-aster">Teradata Aster (4)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/text-analytics">Text Analytics (182)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/tez">Tez (1)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/thomson-reuters-multinational">Thomson-Reuters multinational (3)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/threat-landscape">Threat Landscape (2)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/threat-management">Threat Management (2)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/tibco">Tibco (5)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/tidemark">Tidemark (5)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/time-attendance">Time & Attendance (1)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/tm">TM (2)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/tm1">TM1 (3)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/topic">Topic (1)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/total-compensation-management">Total Compensation Management (46)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/total-rewards-management">total rewards management (15)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/towers-watson">Towers Watson (1)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/towers-watson-talent-management">Towers Watson Talent Management (1)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/training">Training (3)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/transcom">Transcom (1)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/transera">Transera (2)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/treasury">Treasury (1)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/tribehr">TribeHR (2)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/trifacta">Trifacta (1)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/twitter">Twitter (2)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/ucaas">UCaaS (1)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/uda">UDA (1)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/ui">UI (3)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/ukg">UKG (1)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/ultimate">Ultimate (2)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/ultimate-software">Ultimate Software (3)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/unanet-technologies">Unanet Technologies (1)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/uncategorized">Uncategorized (103)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/unica">Unica (3)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/unicorns">Unicorns (1)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/unified-communications">Unified Communications (83)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/unit4">Unit4 (11)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/upstream-works">Upstream Works (6)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/us-gaap">US-GAAP (4)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/us-gaap-accounting">US-GAAP accounting (1)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/usability">Usability (1)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/use-cases">Use Cases (1)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/ux">UX (1)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/value-index">Value Index (11)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/value-added-tax">Value-Added Tax (1)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/vantage-platform">Vantage platform (1)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/varicent">Varicent (5)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/vat">VAT (2)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/vendavo">Vendavo (2)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/vendavo-price-pricing-optimization-revenue-custome">Vendavo, price, pricing, optimization, revenue, cu (1)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/vendor-management-systems">Vendor Management Systems (1)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/vendors">Vendor(s) (9)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/verint">Verint (12)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/verizon">Verizon (1)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/vertex">Vertex (7)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/vertical-solutions">Vertical Solutions (1)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/vibe">Vibe (1)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/virtual-audit">virtual audit (2)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/virtual-close">virtual close (1)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/visi">Visi (1)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/vistaar-technologies">Vistaar Technologies (1)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/visual-insight">Visual Insight (1)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/visualization">Visualization (17)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/vitria">Vitria (4)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/vivisimo">Vivisimo (1)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/vmware">VMWare (1)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/vocalcom">Vocalcom (3)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/vocalcom-and-zeacom">Vocalcom and Zeacom (1)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/voice-analytics">Voice Analytics (1)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/voice-automation">voice automation (1)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/voice-of-the-customer">Voice of the Customer (260)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/voice-of-the-customer-interactive-intelligence">Voice of the Customer Interactive Intelligence (1)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/volly">Volly (1)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/vovici">Vovici (1)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/vpi">VPI (5)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/wall-street-journal">Wall Street Journal (1)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/wan">WAN (1)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/warehouse-management">warehouse management (1)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/watson">Watson (6)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/wearable-computing">Wearable Computing (15)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/webon">Webon (2)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/wellness">Wellness (1)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/wfm">WFM (2)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/work-and-resource-management">Work and Resource Management (18)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/work-experience-management">work experience management (9)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/work-management">Work Management (10)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/workday">Workday (25)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/workday-collaboration">Workday Collaboration (1)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/workforce-analytics">Workforce Analytics (57)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/workforce-force-optimization">Workforce Force Optimization (44)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/workforce-management">Workforce Management (169)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/workforce-optimization">Workforce Optimization (29)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/workforce-performance">Workforce Performance (387)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/workforce-performance-management">Workforce Performance Management (4)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/workforce-planning">Workforce Planning (8)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/workforce-solutions">Workforce Solutions (1)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/working-capital">Working Capital (1)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/workplace">Workplace (1)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/xactly">Xactly (6)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/xbrl">XBRL (29)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/xml">XML (1)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/yellowfin">Yellowfin (3)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/zao">Zao (1)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/zeacom">Zeacom (2)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/zilliant">Zilliant (2)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/zoomdata">Zoomdata (1)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/zuora">Zuora (3)</a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/zyme-solutions">Zyme Solutions (3)</a> </li> </ul> <a class="filter-expand-link" href="#">see all</a> </div> </div> <h3 style="color: var(--light_blue);padding-top:40px;">Analyst Perspectives Archive</h3> <a class="btn-secondary" href="https://blog.isg-research.net/all">See All</a>   </div> </div> </div> <div id="hs_cos_wrapper_Footer" class="hs_cos_wrapper hs_cos_wrapper_widget hs_cos_wrapper_type_module" style="" data-hs-cos-general-type="widget" data-hs-cos-type="module"> <footer class="tf-footer Footer tf-footer-04 bg-dark tf-padding-half ventana-footer text-white Footer" id="ventana-footer"> <div class="tf-footer-nav" style="position: relative;z-index: 999;"> <div class="container"> <div class="row"> <div class="col-lg-4 col-12"> <div class="footer-logo text-"> <div class="footer__logo"> <a href="//www.isg-research.net" id="hs-link-Footer_" style="border-width:0px;border:0px;"><img src="https://blog.isg-research.net/hs-fs/hubfs/ISG_Software_Research_Logo/ISG_Software_Research_Logo_v1_white_766x.png?width=400&height=46&name=ISG_Software_Research_Logo_v1_white_766x.png" class="hs-image-widget " height="46" style="height: auto;width:400px;border-width:0px;border:0px;" width="400" alt="ISG_Software_Research_Logo_v1_white_766x" title="ISG_Software_Research_Logo_v1_white_766x" loading="lazy" srcset="https://blog.isg-research.net/hs-fs/hubfs/ISG_Software_Research_Logo/ISG_Software_Research_Logo_v1_white_766x.png?width=200&height=23&name=ISG_Software_Research_Logo_v1_white_766x.png 200w, https://blog.isg-research.net/hs-fs/hubfs/ISG_Software_Research_Logo/ISG_Software_Research_Logo_v1_white_766x.png?width=400&height=46&name=ISG_Software_Research_Logo_v1_white_766x.png 400w, https://blog.isg-research.net/hs-fs/hubfs/ISG_Software_Research_Logo/ISG_Software_Research_Logo_v1_white_766x.png?width=600&height=69&name=ISG_Software_Research_Logo_v1_white_766x.png 600w, https://blog.isg-research.net/hs-fs/hubfs/ISG_Software_Research_Logo/ISG_Software_Research_Logo_v1_white_766x.png?width=800&height=92&name=ISG_Software_Research_Logo_v1_white_766x.png 800w, https://blog.isg-research.net/hs-fs/hubfs/ISG_Software_Research_Logo/ISG_Software_Research_Logo_v1_white_766x.png?width=1000&height=115&name=ISG_Software_Research_Logo_v1_white_766x.png 1000w, https://blog.isg-research.net/hs-fs/hubfs/ISG_Software_Research_Logo/ISG_Software_Research_Logo_v1_white_766x.png?width=1200&height=138&name=ISG_Software_Research_Logo_v1_white_766x.png 1200w" sizes="(max-width: 400px) 100vw, 400px"></a> </div> <div> </div> </div> </div> <div class="col-md-8"> <div class="row"> <div class="col-md-2"> </div> <div class="col"> <h5 class="footer-heading">Company</h5> <div class="menu-wrapper text-white "> <div id="hs_menu_wrapper_Footer_" class="hs-menu-wrapper active-branch flyouts hs-menu-flow-horizontal" role="navigation" data-sitemap-name="default" data-menu-id="102436937819" aria-label="Navigation Menu"> <ul role="menu"> <li class="hs-menu-item hs-menu-depth-1" role="none"><a href="https://www.isg-research.net/ventana-research-is-now-part-of-isg" role="menuitem">Now Part of ISG</a></li> <li class="hs-menu-item hs-menu-depth-1" role="none"><a href="https://isg-one.com/who-we-are" role="menuitem">About ISG</a></li> <li class="hs-menu-item hs-menu-depth-1" role="none"><a href="https://www.isg-research.net/about/client_experience" role="menuitem">Our eXperience</a></li> <li class="hs-menu-item hs-menu-depth-1" role="none"><a href="https://www.isg-research.net/about/teams" role="menuitem">Our Team</a></li> </ul> </div> </div> </div> <div class="col"> <h5 class="footer-heading">Resources</h5> <div class="menu-wrapper text-white "> <div id="hs_menu_wrapper_Footer_" class="hs-menu-wrapper active-branch flyouts hs-menu-flow-horizontal" role="navigation" data-sitemap-name="default" data-menu-id="93614635876" aria-label="Navigation Menu"> <ul role="menu"> <li class="hs-menu-item hs-menu-depth-1" role="none"><a href="https://summit.isg-research.net" role="menuitem">Digital Summit</a></li> <li class="hs-menu-item hs-menu-depth-1" role="none"><a href="https://www.ventanaresearch.com/events" role="menuitem">Events & Webinars</a></li> <li class="hs-menu-item hs-menu-depth-1" role="none"><a href="https://www.isg-research.net/media" role="menuitem">Media Kit</a></li> <li class="hs-menu-item hs-menu-depth-1" role="none"><a href="https://www.isg-research.net/press-release" role="menuitem">Press Releases</a></li> </ul> </div> </div> </div> <div class="col"> <h5 class="footer-heading">Helpful Links</h5> <div class="menu-wrapper text-white "> <div id="hs_menu_wrapper_Footer_" class="hs-menu-wrapper active-branch flyouts hs-menu-flow-horizontal" role="navigation" data-sitemap-name="default" data-menu-id="178197311655" aria-label="Navigation Menu"> <ul role="menu"> <li class="hs-menu-item hs-menu-depth-1" role="none"><a href="https://www.ventanaresearch.com/join-our-community" role="menuitem">Join Our Community</a></li> <li class="hs-menu-item hs-menu-depth-1" role="none"><a href="https://www.isg-research.net/profile-old" role="menuitem">Update Your Profile</a></li> </ul> </div> </div> </div> </div> </div> </div> </div> </div> <div class="footer-logo-socials" style="; position: relative;z-index: 999;"> <div class="container"> <div class="row"> <div class="col-md-12"> <div class="row footer-row"> <div class="col-md-6 footer-copyright text-white " style="text-align:left;"> ©2024 ISG.  <a href="/copyright" style="color: #ffffff;">All Rights Reserved</a> | <a href="/privacy" style="color: #ffffff;">Privacy Statement</a>  </div> <div class="col-md-6" style="text-align:right;"> <ul class="social"> <li><a class="no-decoration" target="_blank" href="https://web.facebook.com/ventanaresearch/?_rdc=1&_rdr"></a></li> <li><a class="no-decoration" target="_blank" href="https://twitter.com/ventanaresearch"></a></li> <li><a class="no-decoration" target="_blank" href="https://www.linkedin.com/company/ventana-research"></a></li> <li><a class="no-decoration" target="_blank" href="https://www.youtube.com/c/Ventanaresearch"></a></li> <li><a class="no-decoration" target="_blank" href="https://www.instagram.com/ventana_research/"></a></li> </ul> </div> </div> </div> </div> </div> </div> <a href="javascript:" id="return-to-top"> </a> </footer> </div>  <script defer src="/hs/hsstatic/content-cwv-embed/static-1.1293/embed.js"></script> <script src="https://blog.isg-research.net/hs-fs/hub/2035844/hub_generated/template_assets/94278782902/1725882474552/Ventana_Research_2023/Ventana_Research_2023_child.min.js"></script> <script> var hsVars = hsVars || {}; hsVars['language'] = 'en-us'; </script> <script src="/hs/hsstatic/cos-i18n/static-1.53/bundles/project.js"></script> <script src="https://blog.isg-research.net/hs-fs/hub/2035844/hub_generated/module_assets/90531062927/1702386872146/module_90531062927_Header-Global.min.js"></script> <script type="application/ld+json"> { "@context": "http://schema.org", "@type": "BlogPosting", "headline": "Intacct Advances Subscription Billing and Reporting", "mainEntityOfPage": "https://blog.isg-research.net/2016/11/09/intacct-advances-subscription-billing-and-reporting/", "datePublished": "09/11/2016", "dateModified": "09/11/2016", "articleBody": "Intacct, a cloud-based ERP vendor focused on midsize companies, recently held its annual user group meeting. Two of its products that were covered in the keynote are worth noting. One, already available, enables companies to manage their order-to-cash process in a continuous fashion, from the time a salesperson begins to engage with a prospect to the time funds are collected. The other is a custom report writer, to be available in the first quarter of 2017, that will provide business users with the ability to create even complex reports from any data that resides within Intacct in a straightforward, interactive fashion that is similar to building reports in a desktop spreadsheet. The company also presented modules that will facilitate compliance with the new revenue recognition standards. Companies that offer their products or services through a subscription can find themselves challenged. Unless the subscription is a single item and is never adjusted (for example, a magazine subscription), keeping track of the items covered by the contract and its terms and conditions and billing for them accurately can be time-consuming because the relevant information often is scattered across multiple applications. Often, customers make adjustments to their services during their subscription period: the add or reduce the number of users or the type or amount of services. When changes take place, the adjustments may not be recorded in all applications at the same time or consistently. Since desktop spreadsheets are the most common way companies bring together the information needed to create their subscription invoices, those that want to be certain that their billing is accurate will always need to perform checks and reconciliations, which is also time-consuming. Our benchmark research on recurring revenue businesses finds that only 29 percent of those in accounting roles are satisfied with their process for invoicing and billing. The issues that accounting departments face here are likely to be underappreciated by the rest of the company – the same research shows that nearly half (47%) of participants working outside of finance and accounting said they are satisfied. The gulf between the two groups reflects the reality that when parts of a business process are performed without regard to their impact on finance department operations, invoicing becomes a highly labor-intensive effort. Indeed, of those not satisfied with their invoicing, four out of five (79%) said it requires too much work, two-thirds (68%) said it involves too many resources, and more than half (54%) said it takes too long. Intacct’s Contract Billing for CRM addresses these issues by enabling companies to maintain data integrity over the entire sell-to-collect process, from the time a salesperson engages with a prospect through collection. Doing so eliminates the possibility that billing mistakes will occur because of discrepancies between data sources caused by inaccurate rekeying of data or inconsistencies between data sources that can occur because changes to the subscription are not recorded in all systems at the same time. Contract Billing for CRM has native, built-in connectivity between Intacct and Salesforce CRM applications, which creates a continuous workflow from the start of the sales process in Salesforce to billing and collection with Intacct. Throughout the process, the system maintains a single authoritative source of data. Being able to manage a process and associated data from end to end is one of the pillars of an approach to managing finance departments that we call continuous accounting. This approach uses information technology to increase the efficiency of the department while enabling it to play a more strategic role in company operations. In this case, Contract Billing gives sales and marketing organizations greater flexibility in designing service offerings and related terms and conditions to meet market demands because the system can do so without increasing accounting department workloads. As a result of imminent changes to accounting standards, which I have discussed (ASC 606 in the United States and IFRS 15 in most of the rest of the world), companies that do business through contracts – whether for a single transaction or a subscription – will find accounting for them more complicated beginning in 2017. As I’ve noted, whether it’s a one-off deal or an ongoing subscription, managing sales contracts on an end-to-end basis can greatly simplify accounting for contracts and substantially reduce the chance of errors occurring. Also featured in the keynote was the custom report writer, which is due to be generally available in the first quarter of 2017. Although it isn’t as easy to use as a spreadsheet, it appears to require only a modest amount of training and a bit of experience for a business user to become productive. As a result, the trade-off between some up-front effort to save a considerable amount of time on an ongoing basis seems worthwhile. The experience is rather spreadsheet-like in that it enables business users to create and format a report on a “design canvas” in an interactive fashion. Starting with a basic report, users can keep adding details in a preview mode (such as fields or dimensions such as sales territories or product families) and immediately see the results of the modifications, which is similar to what they experience in using a desktop spreadsheet. Business users also can quickly modify the report whenever conditions require changes. Creating periodic reports using this tool can save a considerable number of hours every week month or quarter compared to creating them in a desktop spreadsheet. Moreover, a report created in the custom report writer will be able to access any data that’s in Intacct. This includes not only accounting data but also data stored in what the company calls “custom objects.” These objects could contain any sort of information that wouldn’t necessarily be recorded in an accounting transaction but would be useful in creating company reports or analyses. A custom object might, for example, be a list of the company’s owned or leased facilities, their size and location, rent or mortgage payments, taxes and any other information that individuals with a facilities management role might maintain in a desktop spreadsheet. Intacct makes it straightforward to import the data from such a spreadsheet directly into a database table named Facilities. The facilities management group can then easily access and update this information as needed. Keeping scattered company information in Intacct rather than in spreadsheets makes the data more accessible and secure for everyone in the organization. And once it’s available in Intacct, companies will find it much easier to analyze and report on a combination of financial and other types of information. I recommend that midsize companies that are considering changing their ERP system, especially those that have a subscription or recurring revenue business model, evaluate Intacct. Larger companies that have use a subscription business model for part of their revenues also should consider using Intacct as a sort of subledger to manage the accounting for this part of their business since it could save them a considerable amount of effort in accounting as well as provide greater flexibility in creating products or offerings. Regards, Robert Kugel Senior Vice President Research Follow Me on Twitter @rdkugelVR and Connect with me on LinkedIn.", "image": { "@type": "ImageObject", "url": "http://research.ventanaresearch.com/hubfs/Ventana_Research_Sept_2016/images/shutterstock_314838419-1.jpg", "height": 400, "width": 750 }, "author": { "@type": "Person", "name": "Robert Kugel", "url": "https://blog.isg-research.net/author/robert-kugel", "sameAs": "https://www.linkedin.com/in/robertkugel" }, "publisher": { "@type": "Organization", "name": "ISG", "url": "blog.isg-research.net", "logo": { "@type": "ImageObject", "url": "https://www.ventanaresearch.com/hubfs/ISG_Software_Research_Logo_Color@2x.png" } } }</script> <script type="application/ld+json"> { "@context": "http://schema.org", "@type": "BlogPosting", "headline": "Aria Enables Effective Recurring Revenue Management", "mainEntityOfPage": "https://blog.isg-research.net/2016/02/08/aria-enables-effective-recurring-revenue-management", "datePublished": "07/02/2016", "dateModified": "07/02/2016", "articleBody": "Aria Systems provides companies with software for managing subscription or recurring revenue business models. A recurring revenue business models includes three types of selling and billing structures: a one-time transaction plus a periodic service charge; subscription-based services involving periodic charges; or a contractual relationship that charges periodically for goods and services. Aria’s cloud-based software addresses key requirements of users in the marketing, sales, operations and accounting functions in this type of business. Recurring revenue, first popularized in the telecommunications industry, is increasingly common in others. It is well suited to companies accessing software and hardware technology as a service through cloud computing. For example, has a strong impact in the entertainment business, as customers subscribe to rent movies, music and other creative digital products instead of owning them. In general recurring revenue is attractive to providers of services or products because it establishes a regular, predictable income stream as long as they retain the customer. In using it it’s essential to handle interactions smoothly and completely in order to sustain customer engagement and maximize each customer’s lifetime value. Software is an essential element to successfully doing so. Aria’s software is designed to help companies maximize customer lifetime value in three main ways. First, it is designed to help create a positive customer experience with every interaction. In our benchmark research on recurring revenue, maintaining customer engagement is the most frequently cited challenge in businesses that use it, cited by 55 percent of participants. Having repeated positive interactions can be an important determinant of renewal rates. Renewals in turn are a key driver of profitability in these businesses because of the relatively high cost of adding a customer. Along those lines, 39 percent of participants cited customer retention as an impediment. Moreover, since a company’s costs related to its recurring revenue business are relatively fixed in the short term, almost all the impact of lost revenue drops to the bottom line, depressing profits. Rather than treating billing as a purely functional accounting event, Aria’s software enables a company to automatically incorporate personalized usage tips or customized thank-you messages in anticipation of an approaching anniversary (and renewal) date. It also can automate up-sell and cross-sell messages tailored to each customer. Nearly half (46%) or organizations said cross-selling and up-selling are difficult. This may be because they can’t engage effectively with existing customers. Multiple internal factors may affect this, such as a poorly designed marketing program for existing customers, a lack of skilled agents for performing ongoing interactions or technology limitations that prevent a company from creating or executing an effective customer nurturing program. Using software to craft an automated process for deepening customer interactions can be a way to enhance engagement. Companies that find it difficult to up-sell or cross-sell also may discover that for some customers its primary service is of limited importance. This may be because they don’t want to consider a more expensive, deluxe version or add-ons. Understanding which customers fall into this category is important so that up-sell and cross-sell efforts are focused only on those who likely to be receptive. Aria’s software enables business people to manage these aspects of the billing process without involving IT professionals. Second, to support positive customer interactions, the software offers flexibility to quickly create and modify customer offers in a controlled fashion. Aria has a centrally administered catalog that defines the products, services and bundles on offer as well as their pricing, terms and conditions. In addition the software can handle a range of things that a company can bill for, including types of content, service levels, usage metering based on physical quantities, time or distance or some combination of factors. Companies can define and manage offers based, for example, on the sales channel, geographic location or currency, and it can do that without requiring expensive and time-consuming customizations; thus a company can introduce innovations rapidly or react quickly to changes in its market. The control provided by such a catalog enables sales people to configure a set of terms and conditions that best match a current or prospective customer’s needs within established parameters. These limits ensure that the offerings balance flexibility and complexity. They enable administrators to limit the available pricing and terms to offers are that are profitable (or at least not loss-making) for the company. The third factor is that, by managing the billing process in a continuous fashion, Aria’s software ensures complete accuracy. For anything more than a simple subscription invoicing can be a chore because customers often add or remove services to and from their contracts or negotiate a new billing method to suit their needs. It’s easy for those outside of finance and accounting departments to overlook the impacts on the department of not having a controlled end-to-end process, which can be addressed by using a dedicated application designed to support the billing process in a recurring revenue business. In our research only 29 percent of participants with finance and accounting titles said they are satisfied with their company’s invoicing system, compared to nearly half (47%) of those who work in other parts of their company. Managing the billing process from contract to cash in a single system provides a control mechanism that makes sure that the customer is not overcharged and that the company doesn’t suffer revenue leakage. Another benefit of the software is that by managing the process from end to end it ensures the integrity of the data used in the billing process and eliminates the need for time-consuming checks and reconciliations that are necessary when, for example, the same data must be entered into multiple systems or when companies use spreadsheets at any point in the process to move data from one system to another or to handle adjustments or allocations. A well-designed billing system also facilitates the revenue recognition process. Some companies sell directly to customers either through sales people (assisted selling) or a commerce website (unassisted selling), and some do both. Where subscription-like services are concerned, using a centralized catalog as the authoritative source for controlling offers ensures that the offers are valid and consistent with policies. For directed selling, Aria’s offers integration with the salesforce.com CRM system to ensure data in the two systems is synchronized. The software can be integrated with a company’s e-commerce site and enable offers and promotions tailored to specific buyers based on their relationship with the company, their location, past buying history or other factors. For both types of selling, the software facilitates testing of plans, promotions and services to determine the best approach to use. Users can apply effective dating to turn promotions on or off automatically at set times. Aria’s built-in analytics addresses the needs of various roles in managing the recurring revenue business. Analytics is necessary to measure and monitor the health of a business. Having up-to-the-minute data digested and displayed for specific roles and responsibilities supports faster, more coordinated responses to market developments. Confirming its importance, most (82%) of the participants in our research chose analytics as an important new technology necessary to support their recurring revenue business. Not every company needs a dedicated application to manage its recurring revenue business. Those with simple offerings that rarely change over the term of the subscription are likely to find that their ERP system will serve their needs. However, companies that have even moderately complex offerings, that serve a diverse set of customers or that need to be nimble in managing offers and promotions will find that a recurring revenue application improves their performance. Our research finds that users of dedicated third-party software said they are satisfied with its performance more often than those using any other method: 86 percent said they are satisfied or somewhat satisfied with it, compared to 70 percent of those that use their ERP system and just 40 percent that use spreadsheets. I recommend that companies that have recurring revenue businesses assess whether dedicated software can help their performance and, if they so decide, they should consider Aria’s offering. Regards, Robert Kugel – SVP Research", "image": { "@type": "ImageObject", "url": "http://cdn2.hubspot.net/hubfs/2035844/Imported_Blog_Media/vr_recurring_revenue_03_recurring_revenue_challenges-7.png", "height": 400, "width": 750 }, "author": { "@type": "Person", "name": "Robert Kugel", "url": "https://blog.isg-research.net/author/robert-kugel", "sameAs": "https://www.linkedin.com/in/robertkugel" }, "publisher": { "@type": "Organization", "name": "ISG", "url": "blog.isg-research.net", "logo": { "@type": "ImageObject", "url": "https://www.ventanaresearch.com/hubfs/ISG_Software_Research_Logo_Color@2x.png" } } }</script> <script type="application/ld+json"> { "@context": "http://schema.org", "@type": "BlogPosting", "headline": "Justifying Analytics for Agents and Better Customer Service", "mainEntityOfPage": "https://blog.isg-research.net/2012/10/18/justifying-analytics-for-agents-and-better-customer-service", "datePublished": "18/10/2012", "dateModified": "18/10/2012", "articleBody": "Our new world of multifaceted customer communications is driven by moments of interaction with the brand, often called moments of truth. Today’s call center analytics put companies in a position to manage these moments. Analytics that are specific to the call center include desktop analytics, event stream analytics, speech analytics, text analytics, cross-channel analytics and predictive modeling. These analytics, in turn, drive areas such as agent training and coaching, time and capacity optimization, customer satisfaction and loyalty, and cross-sell and upsell opportunities. Our benchmark research into call center analytics shows that training and coaching are two of the biggest drivers of dissatisfaction among call center managers and executives, yet agent coaching is still a very manual process. According to our benchmark research on Agent Performance Management, 71 percent of agent coaching is triggered by the supervisor, and 86 percent of agent coaching is selected by the supervisor. This suggests that we are using subjective criteria without any analytical rigor to drive our most important processes. With analytics, training of call center agents can be driven in a more scientific manner rather than a one-size-fits-all approach, in which agent training is triggered by systematically defining areas for improvement and delivered at the desktop during agent idle time. Agent utilization and capacity planning are other key areas of concern among managers. Our research shows that 75 percent of call center managers and executives consider increasing agent utilization to be very important. In one use case, we saw a company with forecast variation across locations with respect to both hours and customer satisfaction, which resulted in significant cost overruns in overtime hours, and also significant hits to overall customer satisfaction and loyalty scores. By implementing uniform technology and automated analytic processes across call centers, the company saw more than a 10 percent reduction in operating expenses, a positive return on investment in a matter of months, and an increase of more than 5 percent in customer satisfaction scores. Companies should conduct a thorough assessment to see what kinds of analytics make sense in terms of business need and technology investment, but agent training and agent utilization are two areas of low-hanging fruit that can demonstrate the value of workforce analytics in the call center. The key for the business case is to hit the high points: a 10 to 20 percent reduction in operational expenses, months rather than years to break even, and a significant increase in customer satisfaction scores and customer experience. This last factor is the most important, as it addresses the most common complaint I hear from executives regarding their VOC programs: the needle on NPS (or satisfaction, loyalty index or other outcome metric) does not move. Regards, Tony Cosentino VP & Research Director", "image": { "@type": "ImageObject", "url": "", "height": 400, "width": 750 }, "author": { "@type": "Person", "name": "ISG Software Research", "url": "https://blog.isg-research.net/author/isg-software-research", "sameAs": "https://www.linkedin.com/company/ventana-research" }, "publisher": { "@type": "Organization", "name": "ISG", "url": "blog.isg-research.net", "logo": { "@type": "ImageObject", "url": "https://www.ventanaresearch.com/hubfs/ISG_Software_Research_Logo_Color@2x.png" } } }</script>  <script data-hs-allowed="true" src="/_hcms/forms/v2.js"></script> <script data-hs-allowed="true"> var options = { portalId: '2035844', formId: 'fa276fc9-9a16-4673-a644-1fcbedcc3c24', formInstanceId: '6965', pageId: '3884418273', region: 'na1', inlineMessage: "Thanks for subscribing!", rawInlineMessage: "Thanks for subscribing!", hsFormKey: "daadfc7672048786293dbe53796bbfa2", css: '', target: '#hs_form_target_module_1552944263900179', contentType: "listing-page", formsBaseUrl: '/_hcms/forms/', formData: { cssClass: 'hs-form stacked hs-custom-form' } }; options.getExtraMetaDataBeforeSubmit = function() { var metadata = {}; if (hbspt.targetedContentMetadata) { var count = hbspt.targetedContentMetadata.length; var targetedContentData = []; for (var i = 0; i < count; i++) { var tc = hbspt.targetedContentMetadata[i]; if ( tc.length !== 3) { continue; } targetedContentData.push({ definitionId: tc[0], criterionId: tc[1], smartTypeId: tc[2] }); } metadata["targetedContentMetadata"] = JSON.stringify(targetedContentData); } return metadata; }; hbspt.forms.create(options); </script> <script src="/hs/hsstatic/AsyncSupport/static-1.122/js/post_listing_asset.js"></script> <script> function hsOnReadyPopulateListingFeed_1078391896_1732655202396() { var options = { 'id': "1078391896-1732655202396", 'listing_url': "/_hcms/postlisting?blogId=3884418273&maxLinks=5&listingType=recent&orderByViews=false&hs-expires=1764191202&hs-version=2&hs-signature=AJ2IBuGb_coxKw__K0wTpzoeFpJgxW3umw", 'include_featured_image': false }; window.hsPopulateListingFeed(options); } if (document.readyState === "complete" || (document.readyState !== "loading" && !document.documentElement.doScroll) ) { hsOnReadyPopulateListingFeed_1078391896_1732655202396(); } else { document.addEventListener("DOMContentLoaded", hsOnReadyPopulateListingFeed_1078391896_1732655202396); } </script> <script src="https://cdn2.hubspot.net/hub/-1/hub_generated/module_assets/-2712622/1732641106946/module_-2712622_Site_Search_Input.min.js"></script> <script src="https://blog.isg-research.net/hs-fs/hub/2035844/hub_generated/module_assets/90532869484/1702386871824/module_90532869484_Footer.min.js"></script> <script src="/hs/hsstatic/keyboard-accessible-menu-flyouts/static-1.17/bundles/project.js"></script> <script src="https://blog.isg-research.net/hs-fs/hub/2035844/hub_generated/template_assets/90530878259/1725882479801/Ventana_Research_2023/js/head.min.js"></script> <script src="https://blog.isg-research.net/hs-fs/hub/2035844/hub_generated/template_assets/90531223305/1725882478811/Ventana_Research_2023/js/mmenu.min.js"></script> <script src="https://blog.isg-research.net/hs-fs/hub/2035844/hub_generated/template_assets/90531202050/1725882474876/Ventana_Research_2023/js/animation.min.js"></script> <script src="https://blog.isg-research.net/hs-fs/hub/2035844/hub_generated/template_assets/90532297820/1725882487865/Ventana_Research_2023/js/slick.min.js"></script>  <script type="text/javascript"> var _hsq = _hsq || []; _hsq.push(["setContentType", "listing-page"]); _hsq.push(["setCanonicalUrl", "https:\/\/blog.isg-research.net\/topic\/customer-life-cycle"]); _hsq.push(["setPageId", "97459566962"]); _hsq.push(["setContentMetadata", { "contentPageId": 97459566962, "legacyPageId": "97459566962", "contentFolderId": null, "contentGroupId": 3884418273, "abTestId": null, "languageVariantId": 97459566962, "languageCode": "en-us", }]); </script> <script type="text/javascript" id="hs-script-loader" async defer src="/hs/scriptloader/2035844.js"></script>  <script type="text/javascript"> var hsVars = { render_id: "cad958c3-7728-48e7-afb0-4ea7b36e4833", ticks: 1732655201988, page_id: 97459566962, content_group_id: 3884418273, portal_id: 2035844, app_hs_base_url: "https://app.hubspot.com", cp_hs_base_url: "https://cp.hubspot.com", language: "en-us", analytics_page_type: "listing-page", scp_content_type: "", analytics_page_id: "97459566962", category_id: 7, folder_id: 0, is_hubspot_user: false } </script> <script defer src="/hs/hsstatic/HubspotToolsMenu/static-1.354/js/index.js"></script> <script type="text/javascript" src="https://blog.isg-research.net/hubfs/Website_Files/Javascript/wow.min.js"></script> <script src="https://blog.isg-research.net/hs-fs/hub/2035844/hub_generated/template_assets/4329635374/1682170509237/Coded_files/Custom/page/Ventana_Research_Sept_2016-theme/Ventana_Research_Sept_2016-main.min.js" type="text/javascript"></script> <script type="text/javascript"> _linkedin_partner_id = "331692"; window._linkedin_data_partner_ids = window._linkedin_data_partner_ids || []; window._linkedin_data_partner_ids.push(_linkedin_partner_id); </script> <script type="text/javascript"> (function(){var s = document.getElementsByTagName("script")[0]; var b = document.createElement("script"); b.type = "text/javascript";b.async = true; b.src = "https://snap.licdn.com/li.lms-analytics/insight.min.js"; s.parentNode.insertBefore(b, s);})(); </script> <noscript> <img height="1" width="1" style="display:none;" alt="" src="https://dc.ads.linkedin.com/collect/?pid=331692&fmt=gif"> </noscript> <script src="https://blog.isg-research.net/hs-fs/hub/2035844/hub_generated/template_assets/90532869483/1725882478250/Ventana_Research_2023/js/interaction.min.js"></script> <script src="https://blog.isg-research.net/hs-fs/hub/2035844/hub_generated/template_assets/90531333376/1725882483915/Ventana_Research_2023/js/lazysizes-min.min.js"></script> <script src="https://blog.isg-research.net/hs-fs/hub/2035844/hub_generated/template_assets/90530878259/1725882479801/Ventana_Research_2023/js/head.min.js"></script>  <script> document.addEventListener("DOMContentLoaded", function() { var lazyBackgrounds = [].slice.call(document.querySelectorAll(".lazy-background")); if ("IntersectionObserver" in window && "IntersectionObserverEntry" in window && "intersectionRatio" in window.IntersectionObserverEntry.prototype) { let lazyBackgroundObserver = new IntersectionObserver(function(entries, observer) { entries.forEach(function(entry) { if (entry.isIntersecting) { entry.target.classList.add("visible"); lazyBackgroundObserver.unobserve(entry.target); } }); }); lazyBackgrounds.forEach(function(lazyBackground) { lazyBackgroundObserver.observe(lazyBackground); }); } }); </script>  <script> /*! loadCSS. [c]2017 Filament Group, Inc. MIT License */ !function(a){"use strict";var b=function(b,c,d){function j(a){if(e.body)return a();setTimeout(function(){j(a)})}function l(){f.addEventListener&&f.removeEventListener("load",l),f.media=d||"all"}var g,e=a.document,f=e.createElement("link");if(c)g=c;else{var h=(e.body||e.getElementsByTagName("head")[0]).childNodes;g=h[h.length-1]}var i=e.styleSheets;f.rel="stylesheet",f.href=b,f.media="only x",j(function(){g.parentNode.insertBefore(f,c?g:g.nextSibling)});var k=function(a){for(var b=f.href,c=i.length;c--;)if(i[c].href===b)return a();setTimeout(function(){k(a)})};return f.addEventListener&&f.addEventListener("load",l),f.onloadcssdefined=k,k(l),f};"undefined"!=typeof exports?exports.loadCSS=b:a.loadCSS=b}("undefined"!=typeof global?global:this); /*! loadCSS rel=preload polyfill. [c]2017 Filament Group, Inc. MIT License */ !function(a){if(a.loadCSS){var b=loadCSS.relpreload={};if(b.support=function(){try{return a.document.createElement("link").relList.supports("preload")}catch(a){return!1}},b.poly=function(){for(var b=a.document.getElementsByTagName("link"),c=0;c<b.length;c++){var d=b[c];"preload"===d.rel&&"style"===d.getAttribute("as")&&(a.loadCSS(d.href,d,d.getAttribute("media")),d.rel=null)}},!b.support()){b.poly();var c=a.setInterval(b.poly,300);a.addEventListener&&a.addEventListener("load",function(){b.poly(),a.clearInterval(c)}),a.attachEvent&&a.attachEvent("onload",function(){a.clearInterval(c)})}}}(this); </script> </body></html>

CINXE.COM

ISG Software Research Analyst Perspectives | customer life cycle