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</ol></div></nav> </header> </div> </div> <main property="mainContentOfPage" resource="#wb-main" typeof="WebPageElement"> <div class="mwsgeneric-base-html parbase section"> <div class="container mrgn-bttm-md"> <div class="row"> <div class="col-md-6"> <h1 property="name" id="wb-cont">Contactez Immigration, R茅fugi茅s et Citoyennet茅 Canada (IRCC)</h1> <p class="pagetag">Apprenez comment communiquer avec IRCC.</p> </div> <div class="col-md-6 mrgn-tp-sm hidden-sm hidden-xs provisional gc-topic-bg"> <div data-bgimg="/content/dam/ircc/migration/ircc/images/contact_us.jpg" class="mrgn-tp-xl"></div> </div> </div> </div> </div> <div class="reference parbase section"><div class="cq-dd-paragraph"><div class="mwsgeneric_base_html mwsgeneric-base-html parbase"> <span data-incl-name="canadapost-citimmtr-fra"></span> <div id="alerts"> <section class="brdr-0 mrgn-bttm-0 infobg"> <div class="container"> <h2 class="wb-inv">Alerts</h2> <div class="row mrgn-tp-md"> <div class="col-md-2 col-xs-12 icon"> <p class="text-center"><span class="fas fa-exclamation-circle fa-3x" aria-hidden="true"></span></p> </div> <div class="col-md-10 col-xs-12 small"> <details> <summary><strong>La perturbation du travail 脿 Postes Canada causera des retards de livraison de la poste</strong></summary> <p>Nous continuons de traiter les demandes comme 脿 l鈥檋abitude. Cependant, il y aura des retards concernant :</p> <ul> <li>l鈥檈nvoi par la poste de demandes au Canada ou vers le Canada;</li> <li>la r茅ception de courrier de notre part.</li> </ul> <p>Nous vous encourageons 脿 <strong>pr茅senter une demande en ligne, si possible</strong>. Si vous devez pr茅senter une demande papier, utilisez un service de messagerie pour nous envoyer votre demande.</p> </details> </div> </div> </div> </section> </div> </div> </div> </div> <div class="mwsmediaplayer section"> <script src="https://code.jquery.com/jquery-3.7.1.slim.js" integrity="sha256-UgvvN8vBkgO0luPSUl2s8TIlOSYRoGFAX4jlCIm9Adc=" crossorigin="anonymous"></script> <script> // CSS rules var rule = '.infobg { background-color:#d9edf7 !important; margin-bottom: 0px !important; padding: 6px !important; }'; function addCss(rule) { let css = document.createElement('style'); css.type = 'text/css'; if (css.styleSheet) css.styleSheet.cssText = rule; // Support for IE else css.appendChild(document.createTextNode(rule)); // Support for the rest document.getElementsByTagName("head")[0].appendChild(css); } // Load the rules and execute after the DOM loads window.onload = function() {addCss(rule)}; var ht=$("#alerts").height(); ht=ht-27; ht=ht+"px"; console.log(ht); $(".icon").css("line-height",ht); $(".icon").css("vertical-align", "middle"); </script> </div> <div class="mwsgeneric-base-html parbase section"> <section class="well well-sm provisional gc-most-requested"> <div class="container"> <div class="row"> <div class="col-md-2"> <h2>En demande</h2> </div> <div class="col-md-10"> <ul class="colcount-md-2"> <li><a href="http://www.cic.gc.ca/francais/centre-aide/reponse.asp?qnum=031&top=3">Combien de temps sera n茅cessaire pour traiter ma demande?</a></li> <li><a href="http://www.cic.gc.ca/francais/centre-aide/reponse.asp?qnum=030&top=3">Je ne peux pas v茅rifier l鈥櫭﹖at de ma demande d鈥檌mmigration en ligne. Pourquoi?</a></li> <li><a href="http://www.cic.gc.ca/francais/centre-aide/reponse.asp?qnum=660&top=18">Je n鈥檃rrive pas 脿 ouvrir mon formulaire de demande de visa en format PDF. Que puis-je faire?</a></li> </ul> </div> </div> </div> </section> </div> <div class="mwsgeneric-base-html parbase section"> <div class="container"> <section class="gc-srvinfo"> <h2>Obtenez de l鈥檃ide avec votre demande</h2> <div class="row wb-eqht-grd"> <div class="col-md-4"> <h3><a href="/fr/immigration-refugies-citoyennete/organisation/contactez-ircc/centre-soutien-clientele.html">Contacter le Centre de soutien 脿 la client猫le</a></h3> <p>Utilisez le formulaire Web, obtenez des renseignements pr茅enregistr茅s au sujet de nos programmes ou parlez 脿 un agent (au Canada seulement)</p> </div> <div class="col-md-4"> <h3><a href="https://ircc.canada.ca/francais/contacts/formulaire-web.asp">Poser des questions sur son cas ou sa situation</a></h3> <p>Posez des questions au sujet de demandes selon les d茅lais de traitement standards, obtenez des mises 脿 jour sur une demande ou signalez un probl猫me technique</p> </div> <div class="col-md-4"> <h3><a href="/fr/immigration-refugies-citoyennete/services/demande/verifier-etat.html">V茅rifier l鈥櫭﹖at de sa demande</a></h3> <p>Obtenez des mises 脿 jour 脿 l鈥檃ide de votre identificateur unique de client (IUC), votre nom ou la date et le lieu de votre naissance</p> </div> <div class="col-md-4"> <h3><a href="https://ircc.canada.ca/francais/visiter/ave-aide-formulaire.asp">Obtenir de l鈥檃ide pour pr茅senter une demande d鈥橝VE</a></h3> <p>Obtenez de l鈥檃ide avant de pr茅senter une demande ou lorsque vous avez des probl猫mes au moment de pr茅senter votre demande d鈥橝VE</p> </div> <div class="col-md-4"> <h3><a href="/fr/immigration-refugies-citoyennete/services/demande/changement-adresse.html">Faire un changement d鈥檃dresse</a></h3> <p>Changez votre adresse, courriel ou num茅ro de t茅l茅phone</p> </div> </div> </section> </div> </div> <div class="mwsgeneric-base-html parbase section"> <div class="container"> <section class="gc-srvinfo"> <h2>Communiquez avec nous pour d鈥檃utres demandes de renseignements</h2> <div class="row wb-eqht-grd"> <div class="col-md-4"> <h3><a href="/fr/immigration-refugies-citoyennete/services/passeports-canadiens/communiquer-programme-passeport.html">Communiquer avec le Programme de passeport</a></h3> <p>Pr茅sentez une demande de renseignements g茅n茅raux, faites des commentaires ou compliments, d茅posez des plaintes, et v茅rifiez l鈥櫭﹖at de votre demande de passeport</p> </div> <div class="col-md-4"> <h3><a href="/fr/immigration-refugies-citoyennete/organisation/contactez-ircc/experience-internationale-canada.html">Communiquer avec Exp茅rience internationale Canada</a></h3> <p>Pour les jeunes Canadiens voyageant 脿 l鈥櫭﹖ranger ou les jeunes 茅trangers voyageant au Canada</p> </div> <div class="col-md-4"> <h3><a href="/fr/immigration-refugies-citoyennete/organisation/contactez-ircc/personnes-ressources-journalistes.html">Pr茅senter une demande de renseignements pour les m茅dias</a></h3> <p>Communiquez avec un sp茅cialiste des Relations avec les m茅dias pendant nos heures de bureau, du lundi au vendredi</p> </div> <div class="col-md-4"> <h3><a href="/fr/immigration-refugies-citoyennete/organisation/contactez-ircc/bureaux.html">Trouver un bureau</a></h3> <p>Communiquez avec un bureau d鈥橧RCC au Canada ou 脿 l鈥櫭﹖ranger</p> </div> <div class="col-md-4"> <h3><a href="/fr/immigration-refugies-citoyennete/services/proteger-fraude/signaler-fraude.html">Signaler une fraude ou des situations d鈥檃bus</a></h3> <p>Obtenez les coordonn茅es pour signaler une fraude ou des situations d鈥檃bus</p> </div> </div> </section> <div class="row mrgn-tp-xl"> <div class="col-md-8"> <section class="gc-features"> <h2 class="wb-inv">En vedette</h2> <div class="row"> <div class="col-md-6"> <img class="img-responsive thumbnail mrgn-bttm-sm" src="/content/dam/ircc/images/features/program-finder.png" alt=""> </div> <div class="col-md-6"> <h3 class="h5"><a class="stretched-link" href="https://ircc.canada.ca/explorer-programmes/index.asp">Explorer les programmes d鈥檌mmigration</a></h3> 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