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RNAscope Assay Technical Support and FAQ | Support
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Please read the recommended guidelines to ensure great results.</p><p>Utilize the drop-down menus to determine the appropriate documentation.</p></div><div class="region region-content"><div id="block-system-main" class="block block-system clearfix"><div class="content"><div class="doc-search"><div class="search-results view view-documents-view view-id-documents_view view-display-id-page_1 view-dom-id-6f6716f1d7d252e606ec81e800467728"><div class="view-filters"><form class="ctools-auto-submit-full-form" action="/technical-support/getting-started" method="get" id="views-exposed-form-documents-view-page-1" accept-charset="UTF-8"><div><div class="views-exposed-form"><div class="views-exposed-widgets clearfix"><div id="edit-field-support-assay-type-tid-wrapper" class="views-exposed-widget views-widget-filter-field_support_assay_type_tid"> <label for="edit-field-support-assay-type-tid"> RNAscope™ Assay Platform </label><div class="views-widget"><div class="form-item form-type-select form-item-field-support-assay-type-tid"> <select id="edit-field-support-assay-type-tid" name="field_support_assay_type_tid" class="form-select"><option value="All" selected="selected">- Any -</option><option value="159971">Manual chromogenic Assays (RNAscope)</option><option value="205623">Manual DNAscope Assay</option><option value="200725">Manual miRNAscope Assays</option><option value="116627">Manual Fluorescent Assays (RNAscope)</option><option value="131328">Manual BaseScope Assays</option><option value="182398">Leica Automation Assays (LS)</option><option value="182399">Ventana Automation Assays (VS)</option></select></div></div></div><div id="edit-field-support-sample-type-tid-selective-wrapper" class="views-exposed-widget views-widget-filter-field_support_sample_type_tid_selective"> <label for="edit-field-support-sample-type-tid-selective"> Sample Type </label><div class="views-widget"><div class="form-item form-type-select form-item-field-support-sample-type-tid-selective"> <select id="edit-field-support-sample-type-tid-selective" name="field_support_sample_type_tid_selective" class="form-select"><option value="All" selected="selected">- Any -</option><option value="9209">Cultured Adherent Cells</option><option value="165410">Cultured Adherent Cells(96 Well Plate)</option><option value="9204">FFPE</option><option value="9206">Fixed Frozen</option><option value="9207">Fresh Frozen</option><option value="9208">PBMC/Non Adherent</option></select></div></div></div><div id="edit-field-support-detection-kit-tid-selective-wrapper" class="views-exposed-widget views-widget-filter-field_support_detection_kit_tid_selective"> <label for="edit-field-support-detection-kit-tid-selective"> Detection Kit </label><div class="views-widget"><div class="form-item form-type-select form-item-field-support-detection-kit-tid-selective"> <select id="edit-field-support-detection-kit-tid-selective" name="field_support_detection_kit_tid_selective" class="form-select"><option value="All" selected="selected">- Any -</option><option value="180194">BaseScope™ LS Reagent kit</option><option value="180195">BaseScope™ VS Reagent Kit</option><option value="176651">BaseScope™ v2 Detection Reagent Kit</option><option value="120102">RNAscope™ 2.5 LS Duplex Reagent Kit</option><option value="173836">RNAscope™ 2.5 LSx Reagent Kit-Brown</option><option value="173854">RNAscope™ 2.5 LSx Reagent Kit-Red</option><option value="9227">RNAscope™ Fluorescent Multiplex Reagent Kit v1</option><option value="131327">RNAscope™ LS Multiplex Fluorescent Kit</option><option value="158022">RNAscope™ Multiplex Fluorescent Reagent Kit v2</option><option value="182402">RNAscope™ VS Duplex Reagent Kit</option><option value="182401">RNAscope™ VS Universal AP Reagent Kit</option><option value="182400">RNAscope™ VS Universal HRP Reagent Kit</option></select></div></div></div><div class="views-exposed-widget views-submit-button"> <input class="ctools-use-ajax ctools-auto-submit-click form-submit" type="submit" id="edit-submit-documents-view" value="Search" /></div></div></div></div></form></div></div></div> <script type="text/javascript"> // jQuery(document).ready(function($) { // $('#edit-field-support-sample-type-tid').attr("disabled",true); 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// }else{ // $('#edit-field-support-detection-kit-tid').attr("disabled",false); // } // }); // $('#edit-field-support-detection-kit-tid').change(function(event) { // if($("#edit-field-support-detection-kit-tid option:selected").index() == 0){ // $('#edit-submit-documents-view').attr("disabled",true); // }else{ // $('#edit-submit-documents-view').attr("disabled",false); // } // }); // }); </script> </div></div></div></div></div></div></div></div><div class="abt-science-content other-steps"><div class="abt-science-sub"><div class="solution-tab"><div class="solution-tab-head"><h3>2. Tissue & Sample Preparation Essentials</h3></div><div class="solution-tab-content"><div class="content"><p>Sample preparation is critical for successful staining of tissue with RNAscope™ ISH methodology. RNAscope™ manual assay can be used with FFPE (formalin-fixed, paraffin-embedded) tissue, cultured cells, fresh-frozen & or fixed-frozen tissues, or PBMC (Peripheral Blood Mononuclear cells). Please refer to the appropriate sample preparation guides as shown in the User Manual Selection Guide available at <a href="/technical-support/user-manuals">User manuals</a> to learn about the sample preparation pretreatment methods for the detection assay and to ensure you have the RNAscope™ Pretreatment reagents, before you start the assay.</p><p>FFPE Tissue specimens should be blocked into a thickness of 3 - 4 mm and fixed for 24 +/- 8 hours in 10% neutral-buffered formalin at room temperature. The fixed tissues should then be dehydrated in a graded series of ethanol and xylene, followed by infiltration by melted paraffin held at no more than 60°C. Specimens should be analyzed within 3 months of sectioning when stored at room in desiccant temperature (20-25 °C). Slides need to be air dried and baked at 60°C for 1-2 hours prior to the RNAscope™ Assay. FFPE Tissue sections should be cut into sections of 5 +/-1μm. Use Fisher Scientific SuperFrost Plus Slides for all tissue types to avoid tissue loss. Tissue thickness for fixed frozen tissue should be between 7–15 µm and 10–20 µm for fresh frozen tissue.</p><p>We recommend optimizing conditions for the RNAscope Assay if tissue samples are not prepared according to the ACD recommended guideline of fixing samples in fresh 10% NBF for 16–32 hours. Refer to the <a href="/technical-support/solutions">troubleshooting guide</a> to learn more about assay optimization.</p></div></div></div><div class="solution-tab"><div class="solution-tab-head"><h3>3. Always use control probes and slides</h3></div><div class="solution-tab-content"><div class="content"><p>We recommend you run RNAscope assay with the control slides and test your samples with the ACD control probes. Using control slides will test assay conditions, while using control probes will test the quality of the RNA in your samples. The housekeeping gene PPIB (Cyclophilin B), often used as a reference gene for RT-PCR, can be used as a positive control. The bacterial dapB gene is used as a negative control.<br /> <a href="/store/rnascope-control-slide-human-hela-cell-pellet.html">310045 - RNAscope™ Control Slides--Human Hela Cell Pellet</a><br /> <a href="/store/rnascope-control-slide-mouse-3t3-cell-pellet.html">310023 - RNAscope™ Control Slides--Mouse 3T3 Cell Pellet</a></p></div></div></div><div class="solution-tab"><div class="solution-tab-head"><h3>4. Interpretation of RNAscope™ staining</h3></div><div class="solution-tab-content"><div class="content"><p>The RNAscope Assay uses a semi-quantitative scoring guideline to evaluate the staining results. When interpreting RNAscope staining we recommend scoring the number of dots per cell rather than the signal intensity. The number of dots correlates to the number of RNA copy numbers, whereas dot intensity reflects the number of probe pairs bound to each molecule. Compare the expression of your target gene with both negative (dapB) and positive controls (PPIB, UBC, or POLR2A). Successful staining should have a PPIB/POLR2A score ≥2 or UBC score ≥3 and a dapB score <1.</p><p><img src="/sites/default/files/semi-quantitative_analysis_image_for_PAS_bis_0.jpg" /></p></div></div></div><div class="solution-tab"><div class="solution-tab-head"><h3>5. Optimizing your RNAscope™ assay</h3></div><div class="solution-tab-content"><div class="content"><p>Antigen retrieval conditions often require optimization and depend on the tissue type and how the sample was fixed and processed. RNAscope target retrieval conditions may also need optimization, particularly if tissue samples were not prepared according to our recommended protocol by being fixed at Room Temperature (RT) for 16–32 hours in fresh 10% neutral-buffered formalin (NBF). Always start with the pretreatment guideline recommendations as documented in the RNAscope assay user manual. In situations where information on how the tissue was prepared is not available or if tissues were prepared differently than our recommendations, simple optimization steps can help you obtain excellent results with RNAscope assay. Note: Your sample preparation guide includes recommended pretreatment guidelines.</p></div></div></div></div></div><div class="question-block"><div class="question"><h1>Still have questions?</h1><p>Choose from options below to learn more about running your assay</p><div class="row"><div class="col-md-4"><img src="/sites/default/files/support-technology.png" /><h2>Technology</h2><p>Learn more about RNAscope™ <em>in situ</em> hybridization.</p><p><a class="link" href="/science/technology-overview">More</a></p></div><div class="col-md-4"><img src="/sites/default/files/how-to-order.png" /><h2>How to Order</h2><p>Step-by-step instructions to set up accounts and online ordering.</p><p><a class="link" href="/products/how-to-order">More</a></p></div><div class="col-md-4"><img src="/sites/default/files/support-technology.png" /><h2>Request a Quote</h2><p> </p><div class="quote-request-btn"><p><a class="link" href="#help-ticket-id">Request a Quote</a></p></div></div></div></div></div><div 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action="https://proteinsimple--obtfull.my.salesforce.com/servlet/servlet.WebToCase?encoding=UTF-8" id="web-to-case1" method="POST"><div class="row"><div class="col-md-6"> <label for="fname">First Name</label> <input id="fname" maxlength="80" name="fname" size="20" type="text"></div><div class="col-md-6"> <label for="lname">Last Name</label> <input id="lname" maxlength="80" name="lname" size="20" type="text"></div></div><div class="row"><div class="col-md-6"> <label for="email">Email</label> <input id="email" maxlength="80" name="email" size="20" type="text"></div><div class="col-md-6"> <label for="phone">Phone</label> <input id="phone" maxlength="40" name="phone" size="20" type="text"></div></div><div class="row"><div class="col-md-6"> <label for="company">Institution / Company</label> <input id="company" maxlength="80" name="company" size="20" type="text"></div></div><div class="row"><div class="col-md-12"> <label for="description">Message</label> <textarea name="description"></textarea> </div></div><div class="row captcha"><div class="col-lg-12 col-md-12 col-sm-12 col-xs-12"> <label>Type the characters that you see in the picture below</label> <input type="text" id="PageCaseCaptcha" disabled /> <a class="btnrefresh" onclick="DrawCaptcha();"></a></div></div><div class="row captcha"><div class="col-lg-12 col-md-12 col-sm-12 col-xs-12"> <input type="text" class="case_captcha" id="PageCaseInput" name="case_captcha"/><div id="pagecasecaptcha-error"></div></div></div> <input type="submit" name="submit" style="float:left;" onclick="ValidCaptcha('pagecase');"><div class="clear"></div></form></div></div><div class="needhelp-tab-container tab-pane fade" id="contactinfo"><div class="supportform-con contact-info"><div class="row"><h3>Advanced Cell Diagnostics</h3><p>Our new headquarters office starting May 2016:</p><p>7707 Gateway Blvd. <br />Newark, CA 94560<br />Toll Free: 1 (877) 576-3636<br />Phone: (510) 576-8800<br />Fax: (510) 576-8798</p></div><div class="row"><p> </p><div class="row"><h3>Bio-Techne</h3><p>19 Barton Lane <br />Abingdon Science Park<br />Abingdon<br />OX14 3NB<br />United Kingdom<br />Phone 2: +44 1235 529449<br />Fax: +44 1235 533420</p><p> </p></div><div class="row"><h3>Advanced Cell Diagnostics China</h3><p>20F, Tower 3,<br />Raffles City Changning Office,<br />1193 Changning Road, Shanghai 200051</p><p>021-52293200<br /><a href="mailto:info.cn@bio-techne.com">info.cn@bio-techne.com</a><br />Web: <a href="http://www.acdbio.com/cn">www.acdbio.com/cn</a></p></div><div class="row"><p>For general information: <a href="mailto:Info.ACD@bio-techne.com">Info.ACD@bio-techne.com</a><br />For place an order: <a href="mailto:order.ACD@bio-techne.com">order.ACD@bio-techne.com</a><br />For product support: <a href="mailto:support.ACD@bio-techne.com">support.ACD@bio-techne.com</a><br />For career opportunities: <a href="mailto:hr.ACD@bio-techne.com">hr.ACD@bio-techne.com</a></p></div></div><div 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