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Triple G Limited
<!DOCTYPE html> <html> <head> <meta charset="utf-8" /> <!-- viewport meta --> <meta http-equiv="X-UA-Compatible" content="IE=edge"> <meta name="viewport" content="width=device-width, initial-scale=1"> <meta name="description" content="We deal on all forms of exams scratch cards, both for registration and for checking results. 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function gtag(){dataLayer.push(arguments);} gtag('js', new Date()); gtag('config', 'G-LDKXJL8PQ3'); <meta name="ahrefs-site-verification" content="c1f004facb705c6d691efe8810bafaec7b4c9d516bc6f6ba3fdbb6b8ec36fff5"> </script> <!-- Cloudflare Turnstile --> <script src="https://challenges.cloudflare.com/turnstile/v0/api.js?onload=_turnstileCb" defer></script> </head> <body class="preload"> <!-- start menu-area --> <div class="menu-area"> <div class="top-menu-area"> <div class="container-fluid"> <div class="row"> <div class="col-lg-12"> <div class="menu-fullwidth"> <div class="logo-wrapper"> <div class="logo logo-top"> <a href="https://triplegltd.com/"><img src="https://triplegltd.com/img/tripleg_logo.png" alt="logo image" class="img-fluid"></a> </div> </div> <div class="menu-container"> <div class="d_menu"> <nav class="navbar navbar-expand-lg mainmenu__menu"> <button class="navbar-toggler" type="button" data-toggle="collapse" data-target="#bs-example-navbar-collapse-1" aria-controls="bs-example-navbar-collapse-1" aria-expanded="false" aria-label="Toggle navigation"> <span class="navbar-toggler-icon icon-menu"></span> </button> <!-- Collect the nav links, forms, and other content for toggling --> <div class="collapse navbar-collapse" id="bs-example-navbar-collapse-1"> <ul class="navbar-nav"> <li> <a href="https://triplegltd.com/">Home</a> </li> <li> <a href="https://triplegltd.com/pages/about-us">About Us</a> </li> <li> <a href="https://triplegltd.com/anons/search-payment">Verify Payments</a> </li> <!-- <li> <a href="#" data-target="#trackTransactionModal1" data-toggle="modal">Track Transactions</a> </li> --> <li> <a href="https://triplegltd.com/pages/self-service" target="_blank">Self Service</a> </li> <li> <a href="https://triplegltd.com/pages/contact-us">Contact Us</a> </li> <li> <a href="https://triplegltd.com/pages/contact-us">News</a> </li> </ul> </div> <!-- /.navbar-collapse --> </nav> </div> </div> <div class="author-menu"> <!-- start .author-area --> <div class="author-area"> <div class="author__notification_area"> <ul> <li class="has_dropdown"> <a href="https://triplegltd.com/users/login"><span class="icon-user login_icon"> Login</span></a> </li> <li class="has_dropdown"> <a href="https://triplegltd.com/users/register"><span class="icon-user login_icon"> Sign Up</span></a> </li> </ul> </div> </div> <!-- end .author-area --> <!-- author area restructured for mobile --> <div class="mobile_content "> <a href="https://triplegltd.com/users/login"><span class="icon-user menu_icon"> Login</span></a> </div> <!-- end /.mobile_content --> </div> </div> </div> </div> <!-- end /.row --> </div> <!-- end /.container --> </div> <!-- end --> </div> <!-- end /.menu-area --> <div> <marquee behavior="scroll" direction="left" scrollamount="4" style="font-size:16px; font-weight:bold; color:#CC0000;"><span>Welcome</span></marquee> </div> <section class="breadcrumb-area"> <div class="container"> <div class="row"> <div class="col-md-12"> <div class="breadcrumb-contents"> <h2 class="page-title">How to Resolve Payment Issues (Self-Service)</h2> <div class="breadcrumb"> <ul> <li> <a href="https://triplegltd.com/">Home</a> </li> <li class="active"> <a href="#">Self Service</a> </li> </ul> </div> </div> </div><!-- end .col-md-12 --> </div><!-- end .row --> </div><!-- end .container --> </section><!-- ends: .breadcrumb-area --> <div class="term-condition-area bgcolor"> <div class="container"> <div class="row"> <div class="col-lg-12"> <div class="content-block"> <!-- <h3>Terms of Use</h3> --> <p style="color: black;">If you made a successful payment and no PIN was given or ewallet was not funded, please do not panic, it may have been caused by a network issue or a glitch on the server. It can be resolved in less than a minute. </p> </div><!-- Ends: .content-block --> <div class="content-block"> <!-- <h3>Communications</h3> --> <p style="color: black;">*First you need to take note of the Transaction I.D while making any Payments or purchases. The Transaction I.D starts with letter A (e.g Axxxxxxxxxxx). </p> </div><!-- Ends: .content-block --> <div class="content-block"> <!-- <h3>Accounts</h3> --> <p style="color: black;">Please note that the Account Number on Flutterwave or Paystack Transfer Option is not a permanent account number, it is only a virtual and one time account number that expires after every transaction, please do not save it or try to use it later. Always start a fresh transaction from the beginning. </p> </div><!-- Ends: .content-block --> <div class="content-block"> <!-- <h3>Product Delivery</h3> --> <p style="color: black;">If you are using Transfer option, please ensure that you transfer the exact amount being displayed on Paystack and Flutterwave page. Do not transfer more or less, otherwise the payment will fail and you maybe debited by your bank. </p> </div><!-- Ends: .content-block --> <div class="content-block"> <!-- <h3>Product Updates</h3> --> <p style="color: black;">NB: Paystack adds extra N100 if the TOTAL AMOUNT is N2500 or above, so use Flutterwave to avoid this charge.<br> After payment either by Transfer or by ATM Card, etc, do not close the page in a hurry, allow the server some time to generate the requested PIN.<br> Using Your ATM CARD remains the most reliable and fastest option. </p> </div><!-- Ends: .content-block --> <div class="content-block"> <!-- <h3>Unauthorized/Illegal Usage</h3> --> <p style="color: black;">If you did the right thing and later encounter any issue after payment, kindly use our Self- Service option to resolve it in less than a minute: VERIFY PAYMENT. </p> </div><!-- Ends: .content-block --> <div class="content-block"> <h3>VERIFY PAYMENT</h3> <p> <img src="https://triplegltd.com/public/img/verify_payment.jpg" height="600" width="1000"> </p> </div><!-- Ends: .content-block --> <div class="content-block"> <ul class="list-unstyled"> <li style="color: black;">You can find this link on the Menu list of the site. You can find VERIFY PAYMENT on the left hand side of the website if you are using a computer or if you are using phone among the list of links before the card images.</li> <li style="color: black;">To start, enter the date of transaction and your email in the format indicated. (dd/mm/yyyy e.g 01/10/2022) and SEARCH.</li> <li style="color: black;">Your Purchased PINs for that date will be displayed here, if the PINs did not display, scroll down to start the payment verification process.</li> <li style="color: black;">Then click on “Check” and click on “Get Transaction Status” and follow the screen instructions by clicking ok on the pop-ups.</li> <li style="color: black;">After the last pop-up click on “Get Transaction Status” again to view PINs or fund your wallet.</li> <li style="color: black;">If nothing happens, it simply means the transaction was not completed.</li> </ul> </div><!-- Ends: .content-block --> <div class="content-block"> <h3>For Further Support please Contact Us Via</h3> <p style="color: black;">Email: Infotgc44@gmail.com </p> <p style="color: black;">Whatsapp: 08037409999 </p> </div><!-- Ends: .content-block --> </div><!-- Ends: .col-lg-12 --> </div> </div> </div><!-- ends: .term-condition-area --> <!-- Modal Rating --> <div class="modal fade delete_modal" id="trackTransactionModal1" tabindex="-1" role="dialog" aria-labelledby="myModal2"> <div class="modal-dialog modal modal-dialog-centered" role="document"> <div class="modal-content"> <div class="modal-header"> <button type="button" class="close" data-dismiss="modal" aria-label="Close"> <span aria-hidden="true">×</span> </button> <h3 class="modal-title">Track Transaction</h3> <!-- <p>You will not be able to recover this file!</p> --> </div> <!-- end /.modal-header --> <div class="modal-body"> <div class="form-group"> <input type="text" name="payment_reference" id="payment_reference" class="text_field" placeholder="Enter Transaction ID"> <span id="span_payment_reference_error" style="font-size: 10px; color: #dc3545;"></span> </div> <div class="form-group"> <input type="text" name="email_trans_status" id="email_trans_status" class="text_field" placeholder="Enter Email"> <span id="span_email_trans_status_error" style="font-size: 10px; color: #dc3545;"></span> </div> <div class="table-responsive"> <table class='table table-bordered table-striped CompleteTransactionPaymentStatus'> <tbody class="CompleteTransactionPaymentTableBodyStatus"></tbody> </table> </div> <button type="button" id="close_modal_button3" class="btn btn-secondary" data-bs-dismiss="modal">Close</button> <button type="submit" id="get_transaction_status_modal_button" class="btn btn-primary">Get Transaction Status</button> </div> <!-- end /.modal-body --> </div> </div> </div> <footer class="footer-area footer--light"> <div class="mini-footer"> <div class="container"> <div class="row"> <div class="col-md-12"> <div class="copyright-text"> <p> © 2013 - 2024 Triple G. Consults| Email: infotgc44@gmail.com| Whattsapp: 08037409999| Call: 07038733334, 08028524461| Support </p> </div> <div class="go_top"> <span class="icon-arrow-up"></span> </div> </div> </div> </div> </div> </footer> <!-- <script src="http://maps.googleapis.com/maps/api/js?key=AIzaSyDxflHHc5FlDVI-J71pO7hM1QJNW1dRp4U"></script> --> <!-- inject:js--> <script src="https://triplegltd.com/js/plugins.min.js"></script> <script src="https://triplegltd.com/js/script.min.js"></script> <!-- <script src="https://js.paystack.co/v1/inline.js"></script> --> <script src="https://sdk.monnify.com/plugin/monnify.js" type="text/javascript"></script> <!-- WhatsApp --> <script src="https://triplegltd.com/js/venom-button.min.js"></script> <!-- WhatsApp Floating Button --> <script type="text/javascript"> $(document).ready(function () { $('#myButton').venomButton({ phone: "+2348037409999", chatMessage: 'Chat Window Title', message: "Hello Triple G", nameClient: "Website Client", linkButton: true, position: "right" }); }); </script> <script> $("#state").load("https://triplegltd.com/javascriptuses/statelga"); $("#lga").load("https://triplegltd.com/javascriptuses/getlga/ABIA"); $("#state").change(function() { $("#lga").load("https://triplegltd.com/javascriptuses/getlga/" + $("#state").val()); }); $('#get_transaction_status_modal_button').click(function(){ var payment_reference_value = $("#payment_reference").val(); var email_trans_status_value = $("#email_trans_status").val(); var email_trans_status_without_1_value = email_trans_status_value.replace(".", "-"); var email_trans_status_without_22_value = email_trans_status_without_1_value.replace(".", "-"); var email_trans_status_without_2_value = email_trans_status_without_22_value.replace("@", "_"); //alert(email_trans_status_without_2_value); if(payment_reference_value == ""){ $('#span_payment_reference_error').text("Enter payment reference"); } else if(email_trans_status_value == ""){ $('#span_email_trans_status_error').text("Enter email"); } else{ $('#span_payment_reference_error').text(""); $('#span_email_trans_status_error').text(""); var reference_type_prefix_anon = payment_reference_value.substring(0,4); //var reference_type_prefix_user = payment_reference_value.substring(0,5); //var reference_type_prefix_fund = payment_reference_value.substring(0,6); //alert("working " + reference_type_prefix); if(reference_type_prefix_anon === "ANPS"){ $.get("https://triplegltd.com/javascriptuses/get-transaction-status-api-paystack/" + payment_reference_value, function(response, status2){ //alert("working " + response); var parsedJson = $.parseJSON(response); if((parsedJson.data.reference == payment_reference_value) && (parsedJson.data.status == "success")){ //alert(parsedJson.responseBody.paymentReference + " " + parsedJson.responseBody.transactionReference); //$(".CompleteTransactionPaymentStatus .CompleteTransactionPaymentTableBodyStatus").load("https://triplegltd.com/javascriptuses/get-complete-transaction-info/" + parsedJson.responseBody.paymentReference); /*$.get("https://triplegltd.com/javascriptuses/get-transaction-status-with-email/" + payment_reference_value + "/" + email_trans_status_without_2_value, function(data11, status11){ });*/ $.get("https://triplegltd.com/javascriptuses/get-transaction-with-reference/" + payment_reference_value, function(data11, status11){ /*if(data11 != ""){ //alert(data11); //alert(parsedJson.responseBody.paymentReference + " " + parsedJson.responseBody.transactionReference); $(".CompleteTransactionPaymentStatus .CompleteTransactionPaymentTableBodyStatus").load("https://triplegltd.com/javascriptuses/get-complete-transaction-info/" + payment_reference_value); }*/ if(data11 == payment_reference_value){ //alert(data11); //alert(parsedJson.responseBody.paymentReference + " " + parsedJson.responseBody.transactionReference); $.get("https://triplegltd.com/javascriptuses/get-transaction-with-reference-email/" + payment_reference_value + "/" + email_trans_status_without_2_value, function(data111, status111){ if(data111 == email_trans_status_value){ //alert(data11); //alert(parsedJson.responseBody.paymentReference + " " + parsedJson.responseBody.transactionReference); $(".CompleteTransactionPaymentStatus .CompleteTransactionPaymentTableBodyStatus").load("https://triplegltd.com/javascriptuses/get-complete-transaction-info/" + payment_reference_value); } else{ let message1 = "Invalid Email"; alert(message1); //$('#incomplete_track_transaction_modal').trigger('click'); } }); } else{ // Call function to get pin and complete transaction let message = "Payment Status was SUCCESSFUL and will issue PIN to Customer"; alert(message); $.post("https://triplegltd.com/webpaystacks/complete-transaction", { order_no: payment_reference_value }, function(data12, status12){ var status_message_values = data12.split('~'); if(status_message_values[0] == "1"){ let message = status_message_values[1]; alert(message); let message2 = 'Click the [Get Transaction] button again to view'; alert(message2); //window.location.href = "https://triplegltd.com/"; $('#complete_track_transaction_modal').trigger('click'); } else if(status_message_values[0] == "-1"){ let message = status_message_values[1]; alert(message); //window.location.href = "https://triplegltd.com/"; $('#incomplete_track_transaction_modal').trigger('click'); } else{ let message = status_message_values[1]; alert(message); //window.location.href = "https://triplegltd.com/"; $('#incomplete_track_transaction_modal').trigger('click'); } }); } }); } else if((parsedJson.data.reference == payment_reference_value) && (parsedJson.data.status == "abandoned")){ let message = "Payment was ABANDONED"; alert(message); //window.location.href = "https://triplegltd.com/"; $('#incomplete_track_transaction_modal').trigger('click'); } else if((parsedJson.data.reference == payment_reference_value) && (parsedJson.data.status == "failed")){ let message = "Payment FAILED"; alert(message); //window.location.href = "https://triplegltd.com/"; $('#incomplete_track_transaction_modal').trigger('click'); } }); } if(reference_type_prefix_anon === "ANFW"){ $.get("https://triplegltd.com/javascriptuses/get-transaction-status-api-rave/" + payment_reference_value, function(response, status2){ //alert("working " + response); var parsedJson = $.parseJSON(response); if((parsedJson.data.tx_ref == payment_reference_value) && (parsedJson.data.status == "successful")){ //alert(parsedJson.responseBody.paymentReference + " " + parsedJson.responseBody.transactionReference); //$(".CompleteTransactionPaymentStatus .CompleteTransactionPaymentTableBodyStatus").load("https://triplegltd.com/javascriptuses/get-complete-transaction-info/" + parsedJson.responseBody.paymentReference); $.get("https://triplegltd.com/javascriptuses/get-transaction-with-reference/" + payment_reference_value, function(data11, status11){ if(data11 == payment_reference_value){ //alert(data11); //alert(parsedJson.responseBody.paymentReference + " " + parsedJson.responseBody.transactionReference); $.get("https://triplegltd.com/javascriptuses/get-transaction-with-reference-email/" + payment_reference_value + "/" + email_trans_status_without_2_value, function(data111, status111){ if(data111 == email_trans_status_value){ //alert(data11); //alert(parsedJson.responseBody.paymentReference + " " + parsedJson.responseBody.transactionReference); $(".CompleteTransactionPaymentStatus .CompleteTransactionPaymentTableBodyStatus").load("https://triplegltd.com/javascriptuses/get-complete-transaction-info/" + payment_reference_value); } else{ let message1 = "Invalid Email"; alert(message1); //$('#incomplete_track_transaction_modal').trigger('click'); } }); } else{ // Call function to get pin and complete transaction let message = "Payment Status was SUCCESSFUL and will issue PIN to Customer"; alert(message); $.post("https://triplegltd.com/webraves/complete-transaction", { order_no: payment_reference_value }, function(data12, status12){ var status_message_values = data12.split('~'); if(status_message_values[0] == "1"){ let message = status_message_values[1]; alert(message); let message2 = 'Click the [Get Transaction] button again to view'; alert(message2); //window.location.href = "https://triplegltd.com/"; $('#complete_track_transaction_modal').trigger('click'); } else if(status_message_values[0] == "-1"){ let message = status_message_values[1]; alert(message); //window.location.href = "https://triplegltd.com/"; $('#incomplete_track_transaction_modal').trigger('click'); } else{ let message = status_message_values[1]; alert(message); //window.location.href = "https://triplegltd.com/"; $('#incomplete_track_transaction_modal').trigger('click'); } }); } }); } else if((parsedJson.data.tx_ref == payment_reference_value) && (parsedJson.data.status == "failed")){ let message = "Payment FAILED"; alert(message); //window.location.href = "https://triplegltd.com/"; $('#incomplete_track_transaction_modal').trigger('click'); } /*else if((parsedJson.data.reference == payment_reference_value) && (parsedJson.data.status == "abandoned")){ let message = "Payment was ABANDONED"; alert(message); //window.location.href = "https://triplegltd.com/"; $('#incomplete_track_transaction_modal').trigger('click'); } else if((parsedJson.data.reference == payment_reference_value) && (parsedJson.data.status == "ongoing")){ let message = "Payment is ONGOING"; alert(message); //window.location.href = "https://triplegltd.com/"; $('#incomplete_track_transaction_modal').trigger('click'); }*/ }); } /*if(reference_type_prefix_anon === "ANMF"){ $.get("https://triplegltd.com/javascriptuses/get-transaction-status-api-monnify/" + payment_reference_value, function(response, status2){ //alert("working " + response); var parsedJson = $.parseJSON(response); if((parsedJson.responseBody.paymentReference == payment_reference_value) && (parsedJson.responseBody.paymentStatus == "PAID")){ //alert(parsedJson.responseBody.paymentReference + " " + parsedJson.responseBody.transactionReference); //$(".CompleteTransactionPaymentStatus .CompleteTransactionPaymentTableBodyStatus").load("https://triplegltd.com/javascriptuses/get-complete-transaction-info/" + parsedJson.responseBody.paymentReference); $.get("https://triplegltd.com/javascriptuses/get-transaction-with-reference/" + payment_reference_value, function(data11, status11){ if(data11 == payment_reference_value){ //alert(data11); //alert(parsedJson.responseBody.paymentReference + " " + parsedJson.responseBody.transactionReference); // $(".CompleteTransactionPaymentStatus .CompleteTransactionPaymentTableBodyStatus").load("https://triplegltd.com/javascriptuses/get-complete-transaction-info/" + payment_reference_value); $.get("https://triplegltd.com/javascriptuses/get-transaction-with-reference-email/" + payment_reference_value + "/" + email_trans_status_without_2_value, function(data111, status111){ if(data111 == email_trans_status_value){ //alert(data11); //alert(parsedJson.responseBody.paymentReference + " " + parsedJson.responseBody.transactionReference); $(".CompleteTransactionPaymentStatus .CompleteTransactionPaymentTableBodyStatus").load("https://triplegltd.com/javascriptuses/get-complete-transaction-info/" + payment_reference_value); } else{ let message1 = "Invalid Email"; alert(message1); //$('#incomplete_track_transaction_modal').trigger('click'); } }); } else{ // Call function to get pin and complete transaction let message = "Payment Status was SUCCESSFUL and will issue PIN to Customer"; alert(message); $.post("https://triplegltd.com/webmonnifys/complete-transaction", { order_no: payment_reference_value }, function(data12, status12){ var status_message_values = data12.split('~'); if(status_message_values[0] == "1"){ let message = status_message_values[1]; alert(message); let message2 = 'Click the [Get Transaction] button again to view'; alert(message2) //window.location.href = "https://triplegltd.com/"; $('#complete_track_transaction_modal').trigger('click'); } else if(status_message_values[0] == "-1"){ let message = status_message_values[1]; alert(message); //window.location.href = "https://triplegltd.com/"; $('#incomplete_track_transaction_modal').trigger('click'); } else{ let message = status_message_values[1]; alert(message); //window.location.href = "https://triplegltd.com/"; $('#incomplete_track_transaction_modal').trigger('click'); } }); } }); } else if((parsedJson.responseBody.paymentReference == payment_reference_value) && (parsedJson.responseBody.paymentStatus == "PENDING")){ let message = "Payment Status is still PENDING"; alert(message); //window.location.href = "https://triplegltd.com/"; $('#incomplete_track_transaction_modal').trigger('click'); } else if((parsedJson.responseBody.paymentReference == payment_reference_value) && (parsedJson.responseBody.paymentStatus == "EXPIRED")){ let message = "Payment Status has EXPIRED"; alert(message); //window.location.href = "https://triplegltd.com/"; $('#incomplete_track_transaction_modal').trigger('click'); } }); }*/ $(document).on('click','#complete_track_transaction_modal',function(){ //alert(order_no_value); $('#close_modal_button3').trigger('click'); $(".CompleteTransactionPayment .CompleteTransactionPaymentTableBody").load("https://triplegltd.com/javascriptuses/get-complete-transaction-info/" + payment_reference_value); }); $(document).on('click','#incomplete_track_transaction_modal',function(){ //alert(order_no_value); $('#close_modal_button3').trigger('click'); $(".InCompleteTransactionPayment .InCompleteTransactionPaymentTableBody").load("https://triplegltd.com/javascriptuses/get-incomplete-transaction-info"); }); } }); </script> </body> </html>