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Remote Assist | Microsoft Dynamics 365
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class="" data-class-idn="" aria-hidden="true" data-m='{"cN":"Partners_cont","cT":"Container","id":"c10c8c3m1r1a1","sN":10,"aN":"c8c3m1r1a1"}'> <li class="js-nav-menu single-link" data-m='{"cN":"Find a partner_cont","cT":"Container","id":"c1c10c8c3m1r1a1","sN":1,"aN":"c10c8c3m1r1a1"}'> <a id="c-shellmenu_49" class="js-subm-uhf-nav-link" href="https://www.microsoft.com/en-sg/dynamics-365/partners/find-a-partner" data-m='{"cN":"CatNav_Find a partner_nav","id":"n1c1c10c8c3m1r1a1","sN":1,"aN":"c1c10c8c3m1r1a1"}'>Find a partner</a> </li> <li class="js-nav-menu single-link" data-m='{"cN":"Become a partner_cont","cT":"Container","id":"c2c10c8c3m1r1a1","sN":2,"aN":"c10c8c3m1r1a1"}'> <a id="c-shellmenu_50" class="js-subm-uhf-nav-link" href="https://www.microsoft.com/en-sg/dynamics-365/partners/become-a-partner" data-m='{"cN":"CatNav_Become a partner_nav","id":"n1c2c10c8c3m1r1a1","sN":1,"aN":"c2c10c8c3m1r1a1"}'>Become a partner</a> </li> <li class="js-nav-menu single-link" data-m='{"cN":"Partner 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support_nav","id":"n1c2c12c8c3m1r1a1","sN":1,"aN":"c2c12c8c3m1r1a1"}'>Technical support</a> </li> <li class="js-nav-menu single-link" data-m='{"cN":"On-premises product support_cont","cT":"Container","id":"c3c12c8c3m1r1a1","sN":3,"aN":"c12c8c3m1r1a1"}'> <a id="c-shellmenu_56" class="js-subm-uhf-nav-link" href="https://www.microsoft.com/en-sg/dynamics-365/support/on-premises-product-documentation" data-m='{"cN":"CatNav_On-premises product support_nav","id":"n1c3c12c8c3m1r1a1","sN":1,"aN":"c3c12c8c3m1r1a1"}'>On-premises product support</a> </li> </ul> </div> </li> <li class="single-link js-nav-menu uhf-menu-item"> <a id="c-shellmenu_custom_contactsales_bhvr124" class="c-uhf-nav-link" href="https://www.microsoft.com/en-sg/dynamics-365/contact-us" data-m='{"cN":"CatNav_Contact us_nav","id":"n13c8c3m1r1a1","sN":13,"aN":"c8c3m1r1a1"}'>Contact us</a> </li> <li class="single-link js-nav-menu uhf-menu-item"> <a id="c-shellmenu_custom_button_solid_newtab_trial_bhvr234" class="c-uhf-nav-link" 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class="wf-menu"> <nav id="uhf-c-nav" aria-label="All Microsoft menu" data-m='{"cN":"GlobalNav_cont","cT":"Container","id":"c1c9c3m1r1a1","sN":1,"aN":"c9c3m1r1a1"}'> <ul class="js-paddle-items"> <li> <div class="c-uhf-menu js-nav-menu"> <button type="button" class="c-button-logo all-ms-nav" aria-expanded="false" data-m='{"cN":"GlobalNav_More_nonnav","id":"nn1c1c9c3m1r1a1","sN":1,"aN":"c1c9c3m1r1a1"}'> <span>All Microsoft</span></button> <ul class="f-multi-column f-multi-column-6" aria-hidden="true" data-m='{"cN":"More_cont","cT":"Container","id":"c2c1c9c3m1r1a1","sN":2,"aN":"c1c9c3m1r1a1"}'> <li class="c-w0-contr"> <h2 class="c-uhf-sronly">Global</h2> <ul class="c-w0"> <li class="js-nav-menu single-link" data-m='{"cN":"M365_cont","cT":"Container","id":"c1c2c1c9c3m1r1a1","sN":1,"aN":"c2c1c9c3m1r1a1"}'> <a id="shellmenu_60" class="js-subm-uhf-nav-link" href="https://www.microsoft.com/en-sg/microsoft-365" 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class="f-sub-menu js-nav-menu nested-menu" data-m='{"cT":"Container","id":"c10c2c1c9c3m1r1a1","sN":10,"aN":"c2c1c9c3m1r1a1"}'> <span id="uhf-navspn-shellmenu_70-span" style="display:none" f-multi-parent="true" aria-expanded="false" data-m='{"id":"nn1c10c2c1c9c3m1r1a1","sN":1,"aN":"c10c2c1c9c3m1r1a1"}'>Software</span> <button id="uhf-navbtn-shellmenu_70-button" type="button" f-multi-parent="true" aria-expanded="false" data-m='{"id":"nn2c10c2c1c9c3m1r1a1","sN":2,"aN":"c10c2c1c9c3m1r1a1"}'>Software</button> <ul aria-hidden="true" aria-labelledby="uhf-navspn-shellmenu_70-span"> <li class="js-nav-menu single-link" data-m='{"cN":"More_Software_WindowsApps_cont","cT":"Container","id":"c3c10c2c1c9c3m1r1a1","sN":3,"aN":"c10c2c1c9c3m1r1a1"}'> <a id="shellmenu_71" class="js-subm-uhf-nav-link" href="https://www.microsoft.com/en-sg/store/apps/windows?icid=CNavAppsWindowsApps" 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data-m='{"cN":"More_Software_Outlook_cont","cT":"Container","id":"c6c10c2c1c9c3m1r1a1","sN":6,"aN":"c10c2c1c9c3m1r1a1"}'> <a id="shellmenu_74" class="js-subm-uhf-nav-link" href="https://www.microsoft.com/en-sg/microsoft-365/outlook/email-and-calendar-software-microsoft-outlook" data-m='{"cN":"GlobalNav_More_Software_Outlook_nav","id":"n1c6c10c2c1c9c3m1r1a1","sN":1,"aN":"c6c10c2c1c9c3m1r1a1"}'>Outlook</a> </li> <li class="js-nav-menu single-link" data-m='{"cN":"More_Software_Skype_cont","cT":"Container","id":"c7c10c2c1c9c3m1r1a1","sN":7,"aN":"c10c2c1c9c3m1r1a1"}'> <a id="shellmenu_75" class="js-subm-uhf-nav-link" href="https://www.skype.com/en/" data-m='{"cN":"GlobalNav_More_Software_Skype_nav","id":"n1c7c10c2c1c9c3m1r1a1","sN":1,"aN":"c7c10c2c1c9c3m1r1a1"}'>Skype</a> </li> <li class="js-nav-menu single-link" data-m='{"cN":"More_Software_OneNote_cont","cT":"Container","id":"c8c10c2c1c9c3m1r1a1","sN":8,"aN":"c10c2c1c9c3m1r1a1"}'> <a id="shellmenu_76" class="js-subm-uhf-nav-link" 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data-m='{"cN":"GlobalNav_PCsAndDevices_nonnav","id":"nn1c11c2c1c9c3m1r1a1","sN":1,"aN":"c11c2c1c9c3m1r1a1"}'>PCs & Devices </span> <button id="uhf-navbtn-shellmenu_78-button" type="button" f-multi-parent="true" aria-expanded="false" data-m='{"cN":"GlobalNav_PCsAndDevices_nonnav","id":"nn2c11c2c1c9c3m1r1a1","sN":2,"aN":"c11c2c1c9c3m1r1a1"}'>PCs & Devices </button> <ul aria-hidden="true" aria-labelledby="uhf-navspn-shellmenu_78-span"> <li class="js-nav-menu single-link" data-m='{"cN":"More_PCsAndDevices_ShopXbox_cont","cT":"Container","id":"c3c11c2c1c9c3m1r1a1","sN":3,"aN":"c11c2c1c9c3m1r1a1"}'> <a id="shellmenu_79" class="js-subm-uhf-nav-link" href="https://www.microsoft.com/en-sg/store/b/xbox?icid=CNavDevicesXbox" data-m='{"cN":"GlobalNav_More_PCsAndDevices_ShopXbox_nav","id":"n1c3c11c2c1c9c3m1r1a1","sN":1,"aN":"c3c11c2c1c9c3m1r1a1"}'>Shop Xbox</a> </li> <li class="js-nav-menu single-link" 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href="/etc.clientlibs/onecloud/clientlibs/clientlib-product-pricing.min.ACSHASH2add065651afb45e8c80967dd7b86a41.css" type="text/css"> <div data-oc-token-text> <h1>Dynamics 365 Remote Assist</h1> </div> </div> <div class=" block-heading__paragraph"> <div data-oc-token-text> Work together from anywhere </div> </div> <div class="parsys block-heading__slot"> <div ocr-component-name="action-group" data-component-id="e44de352c999ca6efd7a58dc4a5d7a5b" class="button-group"> <a class="btn " data-bi-ecn="Take a guided tour" data-bi-ehn="Dynamics 365 Remote Assist" data-bi-tags="{"BiLinkName":"TakeAGuidedTour"}" tabindex="0" data-bi-hn="Dynamics 365 Remote Assist" data-bi-bhvr="0" data-bi-cn="Take a guided tour" data-bi-compnm="Action Group" data-regenerate-fwlink="true" target="_blank" data-oc="oc0d17" data-bi-ct="Component Button" id="action-oc0d17" href="https://go.microsoft.com/fwlink/?linkid=2274042&clcid=0x4809&culture=en-sg&country=sg" data-bi-sn="1" aria-label="Take a guided tour of 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data-bi-ecn="Customer stories" data-bi-tags="{"BiLinkName":"customerstories"}" tabindex="0" data-bi-bhvr="0" data-bi-cn="Customer stories" data-oc="ocf2f5" data-bi-ct="Tab Nav" id="nt:unstructured-ocf2f5" data-bi-sn="4" aria-label="Customer stories"> <div class="indicator indicator--shape-pill"></div> <span class="menu-list__list-item-text"> <div ocr-component-name="block-list" data-component-id="9a71882adcc03ab3e1be8cd12015f1a9" class="list-item"> <div class="list-item__inner d-flex align-items-center" data-en-title="Customer stories"> <div class="list-item__content flex-grow-1 d-flex flex-column"> <div class="fg--base-strong label list-item__content-title"> <div class=" mb-0"> <div data-oc-token-text> Customer stories </div> </div> </div> </div> </div> </div> </span> </a> </li> <li class="menu-list__list-item"> <a class="menu-list__item-link" href="#Resources" role="link" data-bi-ecn="Resources" data-bi-tags="{"BiLinkName":"resources"}" tabindex="0" data-bi-bhvr="0" 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data-component-id="596e5fa739d15607c6adc6715f1e064e"> <hr/> </div> <div ocr-component-name="action-group" data-component-id="e44de352c999ca6efd7a58dc4a5d7a5b" class="button-group button-group--stacked"> </div> </div> </div> <div ocr-component-name="action-group" data-component-id="e44de352c999ca6efd7a58dc4a5d7a5b" class="button-group"> </div> </nav> <div class="indicator indicator--horizontal"></div> </div> </div> <div class="scrollspy-container"> <div ocr-component-name="section-master" data-component-id="2b9a710ec7952a9e39aaccb62b93dcee" class="section-master section-master--breadth-none section-master--density-compact"> <div class="container" data-oc="oc011c" id="section-master-oc011c"> <div class="row"> <div class="col"> <div class="layout section-master__layout"> <div class="layout__col"> <div class="section-master__layout-header"> <div ocr-component-name="block-heading" data-component-id="6ead05f340b941df5109567514e89a43" class="block-heading"> <div class="parsys 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data-bi-hn="Streamline operations and optimize training" data-bi-cn="Next" data-bi-compnm="Accordion - Filtered" data-bi-view="OVERVIEW | Streamline operations and optimize training"> <span class="sr-only">Next</span> </button> <div class="arrow-next pill-bar__arrow-next-bg"></div> </div> </div> </div> <div class="row"> <div class="col"> <div class="tab-panel-group"> <div data-cmp-hook-tabs="tabitems" id="tabs-pill-bar-ocb9d4_tab0" class="tab-panel fade show active" role="tabpanel" aria-labelledby="_tab0-tab" tabindex="0tabs-pill-bar-ocb9d4"> <div><div ocr-component-name="accordion" data-component-id="83a648d7a0b795a0825b6d7dfc9568c8" class="accordion"> <div class="ocr-accordion accordion--vertical accordion--vertical-product "> <div data-mount="ocr-accordion"> <ul class="accordion" id="accordion-container-accordion-oc787b"> <li class="ocr-accordion-item"> <span class="indicator indicator--shape-pill"></span> <div class="ocr-accordion-item__content"> <div class="button-group button-group--stacked "> <button class="ocr-accordion-item__header btn-collapse" data-target="#accordion-oc787b-item_1690872940042" aria-expanded="true" data-mount="ocr-collapse" data-bi-ecn="Collaborate remotely" data-bi-ehn="Streamline operations and optimize training" data-bi-ct="Accordion Collapse" data-bi-hn="Streamline operations and optimize training" data-bi-bhvr="8" data-bi-compnm="Accordion - Filtered" data-bi-cn="Collaborate remotely" data-bi-view="OVERVIEW | Streamline operations and optimize training"> <h3 class="h5 "> <div data-oc-token-text> <span class="d-block h5">Collaborate remotely</span> </div> </h3> </button> </div> <div class="collapse show" id="accordion-oc787b-item_1690872940042" data-parent="accordion-container-accordion-oc787b"> <div class="ocr-accordion-item__body"> <div> <div data-oc-token-text> Support technicians using video, screenshots, and mixed reality annotations. </div> </div> <div> <div ocr-component-name="media" data-component-id="9b002e252846bf14b532f40bd58c2fca" class="media media--highlight media--highlight-solid media--ratio-16-9 slide-in-bottom-2 img-fluid multi-feature-feature"> <div ocr-component-name="image" data-component-id="9b002e252846bf14b532f40bd58c2fca" class="ocr-img media__asset"> <img src="https://cdn-dynmedia-1.microsoft.com/is/image/microsoftcorp/Accordion_1.1-4?resMode=sharp2&op_usm=1.5,0.65,15,0&wid=1000&hei=557&qlt=100&fmt=png-alpha&fit=constrain" class=" " alt="View of a robotic arm in a workspace, with video conferencing controls visible on the screen" loading="lazy" data-oc="oc85cb" id="image-oc85cb"/> </div> </div> </div> </div> </div> </div> </li> <li class="ocr-accordion-item"> <span class="indicator indicator--shape-pill"></span> <div class="ocr-accordion-item__content"> <div class="button-group button-group--stacked "> <button class="ocr-accordion-item__header btn-collapse" data-target="#accordion-oc787b-item_1690872945851" aria-expanded="false" data-mount="ocr-collapse" data-bi-ecn="Deploy across multiple devices" data-bi-ehn="Streamline operations and optimize training" data-bi-ct="Accordion Expand" data-bi-hn="Streamline operations and optimize training" data-bi-bhvr="7" data-bi-compnm="Accordion - Filtered" data-bi-cn="Deploy across multiple devices" data-bi-view="OVERVIEW | Streamline operations and optimize training"> <h3 class="h5 "> <div data-oc-token-text> <span class="d-block h5">Deploy across multiple devices</span> </div> </h3> </button> </div> <div class="collapse " id="accordion-oc787b-item_1690872945851" data-parent="accordion-container-accordion-oc787b"> <div class="ocr-accordion-item__body"> <div> <div data-oc-token-text> Take advantage of existing iOS and Android devices by sharing live video feeds and capturing instructions using 2D annotations. </div> </div> <div> <div ocr-component-name="media" data-component-id="9b002e252846bf14b532f40bd58c2fca" class="media media--highlight media--highlight-solid media--ratio-16-9 slide-in-bottom-2 img-fluid multi-feature-feature"> <div ocr-component-name="image" data-component-id="9b002e252846bf14b532f40bd58c2fca" class="ocr-img media__asset"> <img src="https://cdn-dynmedia-1.microsoft.com/is/image/microsoftcorp/Accordion_1.2-3?resMode=sharp2&op_usm=1.5,0.65,15,0&wid=1000&hei=557&qlt=100&fmt=png-alpha&fit=constrain" class=" " alt="Two smartphones side by side: the left displays a message about augmented reality support, the right shows a video call with a woman" loading="lazy" data-oc="oc9d84" id="image-oc9d84"/> </div> </div> </div> </div> </div> </div> </li> <li class="ocr-accordion-item"> <span class="indicator indicator--shape-pill"></span> <div class="ocr-accordion-item__content"> <div class="button-group button-group--stacked "> <button class="ocr-accordion-item__header btn-collapse" data-target="#accordion-oc787b-item_1690872952598" aria-expanded="false" data-mount="ocr-collapse" data-bi-ecn="Enable external calls" data-bi-ehn="Streamline operations and optimize training" data-bi-ct="Accordion Expand" data-bi-hn="Streamline operations and optimize training" data-bi-bhvr="7" data-bi-compnm="Accordion - Filtered" data-bi-cn="Enable external calls" data-bi-view="OVERVIEW | Streamline operations and optimize training"> <h3 class="h5 "> <div data-oc-token-text> <span class="d-block h5">Enable external calls</span> </div> </h3> </button> </div> <div class="collapse " id="accordion-oc787b-item_1690872952598" data-parent="accordion-container-accordion-oc787b"> <div class="ocr-accordion-item__body"> <div> <div data-oc-token-text> Assist customers or vendors by inviting them to join mixed-reality calls in real time. </div> </div> <div> <div ocr-component-name="media" data-component-id="9b002e252846bf14b532f40bd58c2fca" class="media media--highlight media--highlight-solid media--ratio-16-9 slide-in-bottom-2 img-fluid multi-feature-feature"> <div ocr-component-name="image" data-component-id="9b002e252846bf14b532f40bd58c2fca" class="ocr-img media__asset"> <img src="https://cdn-dynmedia-1.microsoft.com/is/image/microsoftcorp/Accordion_1.3-2?resMode=sharp2&op_usm=1.5,0.65,15,0&wid=1664&hei=1062&qlt=100&fmt=png-alpha&fit=constrain" class=" " alt="Two smartphone screens are shown. The left screen displays a login interface. The right screen shows a video call" loading="lazy" data-oc="ocf9f1" id="image-ocf9f1"/> </div> </div> </div> </div> </div> </div> </li> <li class="ocr-accordion-item"> <span class="indicator indicator--shape-pill"></span> <div class="ocr-accordion-item__content"> <div class="button-group button-group--stacked "> <button class="ocr-accordion-item__header btn-collapse" data-target="#accordion-oc787b-item_1690872977515" aria-expanded="false" data-mount="ocr-collapse" data-bi-ecn="Spatial annotations in Teams" data-bi-ehn="Streamline operations and optimize training" data-bi-ct="Accordion Expand" data-bi-hn="Streamline operations and optimize training" data-bi-bhvr="7" data-bi-compnm="Accordion - Filtered" data-bi-cn="Spatial annotations in Teams" data-bi-view="OVERVIEW | Streamline operations and optimize training"> <h3 class="h5 "> <div data-oc-token-text> <span class="d-block h5">Spatial annotations in Teams</span> </div> </h3> </button> </div> <div class="collapse " id="accordion-oc787b-item_1690872977515" data-parent="accordion-container-accordion-oc787b"> <div class="ocr-accordion-item__body"> <div> <div data-oc-token-text> Access Dynamics 365 Remote Assist features using the Teams mobile app. </div> </div> <div> <div ocr-component-name="media" data-component-id="9b002e252846bf14b532f40bd58c2fca" class="media media--highlight media--highlight-solid media--ratio-16-9 slide-in-bottom-2 img-fluid multi-feature-feature"> <div ocr-component-name="image" data-component-id="9b002e252846bf14b532f40bd58c2fca" class="ocr-img media__asset"> <img src="https://cdn-dynmedia-1.microsoft.com/is/image/microsoftcorp/Accordion_1.4-1?resMode=sharp2&op_usm=1.5,0.65,15,0&wid=1664&hei=1062&qlt=100&fmt=png-alpha&fit=constrain" class=" " alt="A person wearing a reflective vest looks at a smartphone displaying a colorful radar-like screen with blue and orange graphics" loading="lazy" data-oc="oc85b0" id="image-oc85b0"/> </div> </div> </div> </div> </div> </div> </li> </ul> </div> </div> <script src="/etc.clientlibs/onecloud/components/content/reimagine/atomic/accordion/v2/accordion/clientlibs/site.min.ACSHASH106a6a519dad38a935c4d5aa2786d6fb.js"></script> </div> </div> </div> <div data-cmp-hook-tabs="tabitems" id="tabs-pill-bar-ocb9d4_tab1" class="tab-panel fade " role="tabpanel" aria-labelledby="_tab1-tab" tabindex="1tabs-pill-bar-ocb9d4" hidden> <div><div ocr-component-name="accordion" data-component-id="83a648d7a0b795a0825b6d7dfc9568c8" class="accordion"> <div class="ocr-accordion accordion--vertical accordion--vertical-product "> <div data-mount="ocr-accordion"> <ul class="accordion" id="accordion-container-accordion-oc89da"> <li class="ocr-accordion-item"> <span class="indicator indicator--shape-pill"></span> <div class="ocr-accordion-item__content"> <div class="button-group button-group--stacked "> <button class="ocr-accordion-item__header btn-collapse" data-target="#accordion-oc89da-item_1690874443320" aria-expanded="true" data-mount="ocr-collapse" data-bi-ecn="Documentation when you need it" data-bi-ehn="Streamline operations and optimize training" data-bi-ct="Accordion Collapse" data-bi-hn="Streamline operations and optimize training" data-bi-bhvr="8" data-bi-compnm="Accordion - Filtered" data-bi-cn="Documentation when you need it" data-bi-view="OVERVIEW | Streamline operations and optimize training"> <h3 class="h5 "> <div data-oc-token-text> <span class="d-block h5">Documentation when you need it</span> </div> </h3> </button> </div> <div class="collapse show" id="accordion-oc89da-item_1690874443320" data-parent="accordion-container-accordion-oc89da"> <div class="ocr-accordion-item__body"> <div> <div data-oc-token-text> Browse and view service-related documentation in context. </div> </div> <div> <div ocr-component-name="media" data-component-id="9b002e252846bf14b532f40bd58c2fca" class="media media--highlight media--highlight-solid media--ratio-16-9 slide-in-bottom-2 img-fluid multi-feature-feature"> <div ocr-component-name="image" data-component-id="9b002e252846bf14b532f40bd58c2fca" class="ocr-img media__asset"> <img src="https://cdn-dynmedia-1.microsoft.com/is/image/microsoftcorp/Accordion_2.1-3?resMode=sharp2&op_usm=1.5,0.65,15,0&wid=1664&hei=1062&qlt=100&fmt=png-alpha&fit=constrain" class=" " alt="A tablet displays a communication app interface with contact icons, call options, and a right sidebar showing call details " loading="lazy" data-oc="ocb38c" id="image-ocb38c"/> </div> </div> </div> </div> </div> </div> </li> <li class="ocr-accordion-item"> <span class="indicator indicator--shape-pill"></span> <div class="ocr-accordion-item__content"> <div class="button-group button-group--stacked "> <button class="ocr-accordion-item__header btn-collapse" data-target="#accordion-oc89da-item_1690874449333" aria-expanded="false" data-mount="ocr-collapse" data-bi-ecn="Assets you need anywhere" data-bi-ehn="Streamline operations and optimize training" data-bi-ct="Accordion Expand" data-bi-hn="Streamline operations and optimize training" data-bi-bhvr="7" data-bi-compnm="Accordion - Filtered" data-bi-cn="Assets you need anywhere" data-bi-view="OVERVIEW | Streamline operations and optimize training"> <h3 class="h5 "> <div data-oc-token-text> <span class="d-block h5">Assets you need anywhere</span> </div> </h3> </button> </div> <div class="collapse " id="accordion-oc89da-item_1690874449333" data-parent="accordion-container-accordion-oc89da"> <div class="ocr-accordion-item__body"> <div> <div data-oc-token-text> Place PDF or JPG files into real-world scenarios using HoloLens 2 or share them on mobile devices. </div> </div> <div> <div ocr-component-name="media" data-component-id="9b002e252846bf14b532f40bd58c2fca" class="media media--highlight media--highlight-solid media--ratio-16-9 slide-in-bottom-2 img-fluid multi-feature-feature"> <div ocr-component-name="image" data-component-id="9b002e252846bf14b532f40bd58c2fca" class="ocr-img media__asset"> <img src="https://cdn-dynmedia-1.microsoft.com/is/image/microsoftcorp/Accordion_2.2-3?resMode=sharp2&op_usm=1.5,0.65,15,0&wid=1000&hei=557&qlt=100&fmt=png-alpha&fit=constrain" class=" " alt="Image of an HVAC Inspection Checklist form from Contoso, Ltd., with placeholder text and a data table." loading="lazy" data-oc="oc7577" id="image-oc7577"/> </div> </div> </div> </div> </div> </div> </li> <li class="ocr-accordion-item"> <span class="indicator indicator--shape-pill"></span> <div class="ocr-accordion-item__content"> <div class="button-group button-group--stacked "> <button class="ocr-accordion-item__header btn-collapse" data-target="#accordion-oc89da-item_1690874456393" aria-expanded="false" data-mount="ocr-collapse" data-bi-ecn="Improve processes using analytics" data-bi-ehn="Streamline operations and optimize training" data-bi-ct="Accordion Expand" data-bi-hn="Streamline operations and optimize training" data-bi-bhvr="7" data-bi-compnm="Accordion - Filtered" data-bi-cn="Improve processes using analytics" data-bi-view="OVERVIEW | Streamline operations and optimize training"> <h3 class="h5 "> <div data-oc-token-text> <span class="d-block h5">Improve processes using analytics</span> </div> </h3> </button> </div> <div class="collapse " id="accordion-oc89da-item_1690874456393" data-parent="accordion-container-accordion-oc89da"> <div class="ocr-accordion-item__body"> <div> <div data-oc-token-text> Gain visibility into operational efficiencies and determine process improvements with Dynamics 365 Remote Assist call metrics. </div> </div> <div> <div ocr-component-name="media" data-component-id="9b002e252846bf14b532f40bd58c2fca" class="media media--highlight media--highlight-solid media--ratio-16-9 slide-in-bottom-2 img-fluid multi-feature-feature"> <div ocr-component-name="image" data-component-id="9b002e252846bf14b532f40bd58c2fca" class="ocr-img media__asset"> <img src="https://cdn-dynmedia-1.microsoft.com/is/image/microsoftcorp/Accordion_2.3-1?resMode=sharp2&op_usm=1.5,0.65,15,0&wid=1000&hei=557&qlt=100&fmt=png-alpha&fit=constrain" class=" " alt="Dashboard displaying call analytics with total calls, duration, average duration, and unique callers. Includes bar charts of monthly data" loading="lazy" data-oc="ocdfe3" id="image-ocdfe3"/> </div> </div> </div> </div> </div> </div> </li> </ul> </div> </div> </div> </div> </div> <div data-cmp-hook-tabs="tabitems" id="tabs-pill-bar-ocb9d4_tab2" class="tab-panel fade " role="tabpanel" aria-labelledby="_tab2-tab" tabindex="2tabs-pill-bar-ocb9d4" hidden> <div><div ocr-component-name="accordion" data-component-id="83a648d7a0b795a0825b6d7dfc9568c8" class="accordion"> <div class="ocr-accordion accordion--vertical accordion--vertical-product "> <div data-mount="ocr-accordion"> <ul class="accordion" id="accordion-container-accordion-oc302c"> <li class="ocr-accordion-item"> <span class="indicator indicator--shape-pill"></span> <div class="ocr-accordion-item__content"> <div class="button-group button-group--stacked "> <button class="ocr-accordion-item__header btn-collapse" data-target="#accordion-oc302c-item_1690875730204" aria-expanded="true" data-mount="ocr-collapse" data-bi-ecn="Avoid travel and reduce delays" data-bi-ehn="Streamline operations and optimize training" data-bi-ct="Accordion Collapse" data-bi-hn="Streamline operations and optimize training" data-bi-bhvr="8" data-bi-compnm="Accordion - Filtered" data-bi-cn="Avoid travel and reduce delays" data-bi-view="OVERVIEW | Streamline operations and optimize training"> <h3 class="h5 "> <div data-oc-token-text> <span class="d-block h5">Avoid travel and reduce delays</span> </div> </h3> </button> </div> <div class="collapse show" id="accordion-oc302c-item_1690875730204" data-parent="accordion-container-accordion-oc302c"> <div class="ocr-accordion-item__body"> <div> <div data-oc-token-text> Share a real-time view of your environment from anywhere on HoloLens 2, Android, or iOS devices. </div> </div> <div> <div ocr-component-name="media" data-component-id="9b002e252846bf14b532f40bd58c2fca" class="media media--highlight media--highlight-solid media--ratio-16-9 slide-in-bottom-2 img-fluid multi-feature-feature"> <div ocr-component-name="image" data-component-id="9b002e252846bf14b532f40bd58c2fca" class="ocr-img media__asset"> <img src="https://cdn-dynmedia-1.microsoft.com/is/image/microsoftcorp/Accordion_3.1-2?resMode=sharp2&op_usm=1.5,0.65,15,0&wid=1000&hei=557&qlt=100&fmt=png-alpha&fit=constrain" class=" " alt="Two smartphone screens display a video call featuring a yellow robotic arm in a workshop setting" loading="lazy" data-oc="ocb7e6" id="image-ocb7e6"/> </div> </div> </div> </div> </div> </div> </li> <li class="ocr-accordion-item"> <span class="indicator indicator--shape-pill"></span> <div class="ocr-accordion-item__content"> <div class="button-group button-group--stacked "> <button class="ocr-accordion-item__header btn-collapse" data-target="#accordion-oc302c-item_1690875737053" aria-expanded="false" data-mount="ocr-collapse" data-bi-ecn="Capture critical information" data-bi-ehn="Streamline operations and optimize training" data-bi-ct="Accordion Expand" data-bi-hn="Streamline operations and optimize training" data-bi-bhvr="7" data-bi-compnm="Accordion - Filtered" data-bi-cn="Capture critical information" data-bi-view="OVERVIEW | Streamline operations and optimize training"> <h3 class="h5 "> <div data-oc-token-text> <span class="d-block h5">Capture critical information</span> </div> </h3> </button> </div> <div class="collapse " id="accordion-oc302c-item_1690875737053" data-parent="accordion-container-accordion-oc302c"> <div class="ocr-accordion-item__body"> <div> <div data-oc-token-text> Document calls and important details for future reference and faster resolution. </div> </div> <div> <div ocr-component-name="media" data-component-id="9b002e252846bf14b532f40bd58c2fca" class="media media--highlight media--highlight-solid media--ratio-16-9 slide-in-bottom-2 img-fluid multi-feature-feature"> <div ocr-component-name="image" data-component-id="9b002e252846bf14b532f40bd58c2fca" class="ocr-img media__asset"> <img src="https://cdn-dynmedia-1.microsoft.com/is/image/microsoftcorp/Accordion_3.2-2?resMode=sharp2&op_usm=1.5,0.65,15,0&wid=1000&hei=557&qlt=100&fmt=png-alpha&fit=constrain" class=" " alt="A tablet displays a camera interface on the left and a photo of a warehouse with stacked materials and machinery on the right. " loading="lazy" data-oc="oc272d" id="image-oc272d"/> </div> </div> </div> </div> </div> </div> </li> <li class="ocr-accordion-item"> <span class="indicator indicator--shape-pill"></span> <div class="ocr-accordion-item__content"> <div class="button-group button-group--stacked "> <button class="ocr-accordion-item__header btn-collapse" data-target="#accordion-oc302c-item_1690875740772" aria-expanded="false" data-mount="ocr-collapse" data-bi-ecn="Monitor assets" data-bi-ehn="Streamline operations and optimize training" data-bi-ct="Accordion Expand" data-bi-hn="Streamline operations and optimize training" data-bi-bhvr="7" data-bi-compnm="Accordion - Filtered" data-bi-cn="Monitor assets" data-bi-view="OVERVIEW | Streamline operations and optimize training"> <h3 class="h5 "> <div data-oc-token-text> <span class="d-block h5">Monitor assets</span> </div> </h3> </button> </div> <div class="collapse " id="accordion-oc302c-item_1690875740772" data-parent="accordion-container-accordion-oc302c"> <div class="ocr-accordion-item__body"> <div> <div data-oc-token-text> Capture asset photos and videos and view asset data to track their condition over time. </div> </div> <div> <div ocr-component-name="media" data-component-id="9b002e252846bf14b532f40bd58c2fca" class="media media--highlight media--highlight-solid media--ratio-16-9 slide-in-bottom-2 img-fluid multi-feature-feature"> <div ocr-component-name="image" data-component-id="9b002e252846bf14b532f40bd58c2fca" class="ocr-img media__asset"> <img src="https://cdn-dynmedia-1.microsoft.com/is/image/microsoftcorp/Accordion_3.4-1?resMode=sharp2&op_usm=1.5,0.65,15,0&wid=1000&hei=557&qlt=100&fmt=png-alpha&fit=constrain" class=" " alt="A tablet screen displays an asset management interface with options for selecting images and videos. " loading="lazy" data-oc="oc6e9c" id="image-oc6e9c"/> </div> </div> </div> </div> </div> </div> </li> <li class="ocr-accordion-item"> <span class="indicator indicator--shape-pill"></span> <div class="ocr-accordion-item__content"> <div class="button-group button-group--stacked "> <button class="ocr-accordion-item__header btn-collapse" data-target="#accordion-oc302c-item_1690875744498" aria-expanded="false" data-mount="ocr-collapse" data-bi-ecn="Simplify business processes" data-bi-ehn="Streamline operations and optimize training" data-bi-ct="Accordion Expand" data-bi-hn="Streamline operations and optimize training" data-bi-bhvr="7" data-bi-compnm="Accordion - Filtered" data-bi-cn="Simplify business processes" data-bi-view="OVERVIEW | Streamline operations and optimize training"> <h3 class="h5 "> <div data-oc-token-text> <span class="d-block h5">Simplify business processes</span> </div> </h3> </button> </div> <div class="collapse " id="accordion-oc302c-item_1690875744498" data-parent="accordion-container-accordion-oc302c"> <div class="ocr-accordion-item__body"> <div> <div data-oc-token-text> Create and trigger automated workflows based on captured asset data. </div> </div> <div> <div ocr-component-name="media" data-component-id="9b002e252846bf14b532f40bd58c2fca" class="media media--highlight media--highlight-solid media--ratio-16-9 slide-in-bottom-2 img-fluid multi-feature-feature"> <div ocr-component-name="image" data-component-id="9b002e252846bf14b532f40bd58c2fca" class="ocr-img media__asset"> <img src="https://cdn-dynmedia-1.microsoft.com/is/image/microsoftcorp/Accordion_3.5?resMode=sharp2&op_usm=1.5,0.65,15,0&wid=1000&hei=557&qlt=100&fmt=png-alpha&fit=constrain" class=" " alt="A screen showing a setup for building an automated flow with "Asset attachment email notification"" loading="lazy" data-oc="oc4cdb" id="image-oc4cdb"/> </div> </div> </div> </div> </div> </div> </li> </ul> </div> </div> </div> </div> </div> <a class="btn btn-link 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ocr-component-name="media" data-component-id="9b002e252846bf14b532f40bd58c2fca" class="media"> <div ocr-component-name="image" data-component-id="9b002e252846bf14b532f40bd58c2fca" class="ocr-img media__asset"> <img src="https://cdn-dynmedia-1.microsoft.com/is/image/microsoftcorp/Customer_story_Media1?resMode=sharp2&op_usm=1.5,0.65,15,0&wid=1000&hei=769&qlt=100&fmt=png-alpha&fit=constrain" class=" " alt="Industrial facility with multiple smokestacks emitting smoke, situated next to a body of water." loading="lazy" data-oc="ocadd0" id="image-ocadd0"/> </div> </div> </div> <div class="testimonial-card__content col-6 col-md-6 col-lg-12"> <div class="testimonial-card__body"> <div class="testimonial-card__quote"> <div class="testimonial-card__content-media"> <div ocr-component-name="media" data-component-id="9b002e252846bf14b532f40bd58c2fca" class="media media--ratio-21-9"> <div ocr-component-name="image" data-component-id="9b002e252846bf14b532f40bd58c2fca" class="ocr-img media__asset"> <img src="https://cdn-dynmedia-1.microsoft.com/is/image/microsoftcorp/Customer_Story_Logo_01?resMode=sharp2&op_usm=1.5,0.65,15,0&wid=160&hei=75&qlt=100&fmt=png-alpha&fit=constrain" class=" " alt="Andritz logo" loading="lazy" data-oc="oc9205" id="image-oc9205"/> </div> </div> </div> <div data-oc-token-text> <span class="d-block h4">Andritz uses Dynamics 365 Remote Assist and HoloLens 2 to provide hands-on customer assistance remotely. </span> </div> </div> <div class="testimonial-card__footer"> <div class="testimonial-card__products"> <div class="label " data-oc-token-text> <h3><span class="d-block h6">Products</span></h3> </div> <div ocr-component-name="block-slim" class="block-slim block-slim--related-products" data-component-id="b5cd651a36e54e9fc71a183b4ad18be8"> <ul ocr-component-name="block-items-list" data-component-id="caf40786f6294ee99e9fdfb140f4b712" role="list" class="block-items-list block-items-list--align-inline"> <li class="block-items-list__item"> <div 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media__asset"> <img src="https://cdn-dynmedia-1.microsoft.com/is/image/microsoftcorp/Customer_Story_Logo_02?resMode=sharp2&op_usm=1.5,0.65,15,0&wid=160&hei=75&qlt=95&fmt=png-alpha&fit=constrain" class=" " alt="Renault Group logo" loading="lazy" data-oc="oc9205" id="image-oc9205"/> </div> </div> </div> <div data-oc-token-text> <span class="d-block h4">Renault optimizes training for its technicians with HoloLens 2 and Dynamics 365 Remote Assist.</span> </div> </div> <div class="testimonial-card__footer"> <div class="testimonial-card__products"> <div class="label " data-oc-token-text> <h3><span class="d-block h6">Products</span></h3> </div> <div ocr-component-name="block-slim" class="block-slim block-slim--related-products" data-component-id="b5cd651a36e54e9fc71a183b4ad18be8"> <ul ocr-component-name="block-items-list" data-component-id="caf40786f6294ee99e9fdfb140f4b712" role="list" class="block-items-list block-items-list--align-inline"> <li class="block-items-list__item"> <div 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id="carousel-control-prev-carousel-oc32f9">Previous Slide</span> <span class="glyph-prepend glyph-prepend-back glyph-prepend-medium" aria-hidden="true"></span> </button> <ol class="carousel__indicators"> <li> <a href="#carousel-oc32f9-0" class="carousel__indicators-item" role="button" aria-controls="carousel-oc32f9-0" aria-label="Slide 1 1 indicator" aria-current="false" data-current-slide-translatable="current slide"> <div class="carousel__indicators-item--container carousel__indicators-type--media "> <div class="carousel__indicators-item__media"> <div class="media media--ratio-21-9"> <div ocr-component-name="image" data-component-id="9b002e252846bf14b532f40bd58c2fca" class="ocr-img media__asset"> </div> </div> </div> <span class="indicator" role="presentation"></span> </div> </a> </li> <li> <a href="#carousel-oc32f9-1" class="carousel__indicators-item" role="button" aria-controls="carousel-oc32f9-1" aria-label="Slide 2 2 indicator" aria-current="false" 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role="presentation"></span> </div> </a> </li> <li> <a href="#carousel-oc32f9-3" class="carousel__indicators-item" role="button" aria-controls="carousel-oc32f9-3" aria-label="Slide 4 4 indicator" aria-current="false" data-current-slide-translatable="current slide"> <div class="carousel__indicators-item--container carousel__indicators-type--media "> <div class="carousel__indicators-item__media"> <div class="media media--ratio-21-9"> <div ocr-component-name="image" data-component-id="9b002e252846bf14b532f40bd58c2fca" class="ocr-img media__asset"> </div> </div> </div> <span class="indicator" role="presentation"></span> </div> </a> </li> </ol> <button type="button" class="carousel__arrow-next" title="Next Slide" data-slide="next" aria-labelledby="carousel-control-next-carousel-oc32f9" aria-controls="carousel-oc32f9-carousel__container" data-bi-an="Tab_1_Videos" data-bi-ecn="Next Slide" data-bi-ct="Nav Right" data-bi-ehn="Solve problems in real time" data-bi-hn="Solve problems in real time" data-bi-cn="Next Slide" data-bi-compnm="Carousel - Filtered" data-bi-view="RESOURCES | Solve problems in real time"> <span class="sr-only" id="carousel-control-next-carousel-oc32f9">Next Slide</span> <span class="glyph-prepend glyph-prepend-forward glyph-prepend-medium" aria-hidden="true"></span> </button> </div> <div class="carousel__window hide-scrollbar "> <div id="carousel-oc32f9-carousel__container" class="carousel__container layout layout--overflow layout--cols-3"> <div role="group" aria-roledescription="slide" id="carousel-oc32f9-0" class="carousel__slide layout__col " tabindex="-1" data-slide-title="Slide 0" aria-label=" 1 of 4"> <div ocr-component-name="card" data-component-id="2da121e2913e674ad2851c7c98030a80" class="card"> <div class="card__media"> <div ocr-component-name="media" data-component-id="9b002e252846bf14b532f40bd58c2fca" class="media rounded-m img-fluid"> <div ocr-component-name="image" data-component-id="9b002e252846bf14b532f40bd58c2fca" class="ocr-img media__asset"> <img src="https://cdn-dynmedia-1.microsoft.com/is/image/microsoftcorp/Resources_1.1?resMode=sharp2&op_usm=1.5,0.65,15,0&wid=1000&hei=429&qlt=100&fit=constrain" class=" " alt="A man wearing an augmented reality headset closely examines a piece of machinery, appearing focused on his work." loading="lazy" data-oc="ocaf90" id="image-ocaf90"/> </div> </div> </div> <div class="card__content"> <div ocr-component-name="block-feature" data-component-id="9290bbb697f35c37e989109584e9d258" class="block-feature d-flex align-items-start block-feature--2xs"> <div class="block-feature__top d-flex flex-row align-items-start" data-en-title="<h3>Mercedes-Benz improves efficiency</h3> "> <div class="block-feature__headings d-flex flex-column align-items-start"> <div class="block-feature__eyebrow"> <div class="fg--base-highlight block-feature__label"> <div data-oc-token-text> Video </div> </div> </div> <div class=" block-feature__title"> <div data-oc-token-text> <h3><span class="d-block h5">Mercedes-Benz improves efficiency</span></h3> </div> </div> </div> </div> <div class="block-feature__body d-flex flex-column align-items-start"> <div class=" base block-feature__paragraph"> <div data-oc-token-text> Mercedes-Benz transforms technician support with Dynamics 365 Remote Assist and HoloLens 2. </div> </div> </div> </div> <div ocr-component-name="block-slim" class="block-slim" data-component-id="b5cd651a36e54e9fc71a183b4ad18be8"> <div ocr-component-name="action" data-component-id="467e35e809075d121962a1d239c316b2" class="action d-contents"> <a class="link " data-target="#modal1" data-bi-ecn="Watch the video" role="button" data-bi-ehn="Mercedes-Benz improves efficiency" data-bi-tags="{"BiLinkName":"watchthevideo"}" tabindex="0" data-bi-hn="Mercedes-Benz improves efficiency" data-bi-bhvr="0" data-bi-cn="Watch the video" data-bi-compnm="Carousel - Filtered" target="_self" data-oc="oc8c7f" data-bi-ct="Card Link" id="action-oc8c7f" href="#modal1" data-bi-sn="1" aria-label="Watch the video - Mercedes-Benz improves efficiency" data-bi-view="RESOURCES | Solve problems in real time"> <span class="btn btn--icon-only btn--sm "> <span class="glyph-prepend" aria-hidden="true"></span> </span> <span class="link__text">Watch the video</span> </a> </div> </div> </div> </div> </div> <div role="group" aria-roledescription="slide" id="carousel-oc32f9-1" class="carousel__slide layout__col " tabindex="-1" data-slide-title="Slide 1" aria-label=" 2 of 4"> <div ocr-component-name="card" data-component-id="2da121e2913e674ad2851c7c98030a80" class="card"> <div class="card__media"> <div ocr-component-name="media" data-component-id="9b002e252846bf14b532f40bd58c2fca" class="media rounded-m img-fluid"> <div ocr-component-name="image" data-component-id="9b002e252846bf14b532f40bd58c2fca" class="ocr-img media__asset"> <img src="https://cdn-dynmedia-1.microsoft.com/is/image/microsoftcorp/Resources_1.2?resMode=sharp2&op_usm=1.5,0.65,15,0&wid=1000&hei=429&qlt=100&fit=constrain" class=" " alt="Person wearing a white hazmat suit and augmented reality headset with digital icons floating in the air before them. " loading="lazy" data-oc="ocaf90" id="image-ocaf90"/> </div> </div> </div> <div class="card__content"> <div ocr-component-name="block-feature" data-component-id="9290bbb697f35c37e989109584e9d258" class="block-feature d-flex align-items-start block-feature--2xs"> <div class="block-feature__top d-flex flex-row align-items-start" data-en-title="<h3>Ecolab ensures food safety</h3> "> <div class="block-feature__headings d-flex flex-column align-items-start"> <div class="block-feature__eyebrow"> <div class="fg--base-highlight block-feature__label"> <div data-oc-token-text> Video </div> </div> </div> <div class=" block-feature__title"> <div data-oc-token-text> <h3><span class="d-block h5">Ecolab ensures food safety</span></h3> </div> </div> </div> </div> <div class="block-feature__body d-flex flex-column align-items-start"> <div class=" base block-feature__paragraph"> <div data-oc-token-text> Learn how Ecolab ensures food safety and improves customer satisfaction with Dynamics 365 Remote Assist and HoloLens 2. </div> </div> </div> </div> <div ocr-component-name="block-slim" class="block-slim" data-component-id="b5cd651a36e54e9fc71a183b4ad18be8"> <div ocr-component-name="action" data-component-id="467e35e809075d121962a1d239c316b2" class="action d-contents"> <a class="link " data-bi-ecn="Watch the video" data-bi-ehn="Ecolab ensures food safety" data-bi-tags="{"BiLinkName":"watchthevideo2"}" tabindex="0" data-bi-hn="Ecolab ensures food safety" data-bi-bhvr="0" data-bi-cn="Watch the video" data-bi-compnm="Carousel - Filtered" data-regenerate-fwlink="true" target="_blank" data-oc="oc8c7f" data-bi-ct="Card Link" id="action-oc8c7f" href="https://go.microsoft.com/fwlink/?linkid=2274229&clcid=0x4809&culture=en-sg&country=sg" data-bi-sn="2" aria-label="Watch the video - Learn how Ecolab ensures food safety with Dynamics" data-bi-view="RESOURCES | Solve problems in real time"> <span class="btn btn--icon-only btn--sm "> <span class="glyph-prepend" aria-hidden="true"></span> </span> <span class="link__text">Watch the video</span> </a> </div> </div> </div> </div> </div> <div role="group" aria-roledescription="slide" id="carousel-oc32f9-2" class="carousel__slide layout__col " tabindex="-1" data-slide-title="Slide 2" aria-label=" 3 of 4"> <div ocr-component-name="card" data-component-id="2da121e2913e674ad2851c7c98030a80" class="card"> <div class="card__media"> <div ocr-component-name="media" data-component-id="9b002e252846bf14b532f40bd58c2fca" class="media rounded-m img-fluid"> <div ocr-component-name="image" data-component-id="9b002e252846bf14b532f40bd58c2fca" class="ocr-img media__asset"> <img src="https://cdn-dynmedia-1.microsoft.com/is/image/microsoftcorp/Resources_1.3?resMode=sharp2&op_usm=1.5,0.65,15,0&wid=1000&hei=429&qlt=100&fit=constrain" class=" " alt="A person sits at a wooden table with a laptop, engaged in a video call with another person visible on the screen." loading="lazy" data-oc="ocaf90" id="image-ocaf90"/> </div> </div> </div> <div class="card__content"> <div ocr-component-name="block-feature" data-component-id="9290bbb697f35c37e989109584e9d258" class="block-feature d-flex align-items-start block-feature--2xs"> <div class="block-feature__top d-flex flex-row align-items-start" data-en-title="<h3>Allow employees to work together from anywhere</h3> "> <div class="block-feature__headings d-flex flex-column align-items-start"> <div class="block-feature__eyebrow"> <div class="fg--base-highlight block-feature__label"> <div data-oc-token-text> Video </div> </div> </div> <div class=" block-feature__title"> <div data-oc-token-text> <h3><span class="d-block h5">Allow employees to work together from anywhere</span></h3> </div> </div> </div> </div> <div class="block-feature__body d-flex flex-column align-items-start"> <div class=" base block-feature__paragraph"> <div data-oc-token-text> Introducing Dynamics 365 Remote Assist for HoloLens 2 and mobile devices. </div> </div> </div> </div> <div ocr-component-name="block-slim" class="block-slim" data-component-id="b5cd651a36e54e9fc71a183b4ad18be8"> <div ocr-component-name="action" data-component-id="467e35e809075d121962a1d239c316b2" class="action d-contents"> <a class="link " data-target="#modal2" data-bi-ecn="Watch the video" role="button" data-bi-ehn="Allow employees to work together from anywhere" data-bi-tags="{"BiLinkName":"watchthevideo3"}" tabindex="0" data-bi-hn="Allow employees to work together from anywhere" data-bi-bhvr="0" data-bi-cn="Watch the video" data-bi-compnm="Carousel - Filtered" target="_self" data-oc="oc8c7f" data-bi-ct="Card Link" id="action-oc8c7f" href="#modal2" data-bi-sn="3" aria-label="Watch the video - Allow employees to work together from anywhere" data-bi-view="RESOURCES | Solve problems in real time"> <span class="btn btn--icon-only btn--sm "> <span class="glyph-prepend" aria-hidden="true"></span> </span> <span class="link__text">Watch the video</span> </a> </div> </div> </div> </div> </div> <div role="group" aria-roledescription="slide" id="carousel-oc32f9-3" class="carousel__slide layout__col " tabindex="-1" data-slide-title="Slide 3" aria-label=" 4 of 4"> <div ocr-component-name="card" data-component-id="2da121e2913e674ad2851c7c98030a80" class="card"> <div class="card__media"> <div ocr-component-name="media" data-component-id="9b002e252846bf14b532f40bd58c2fca" class="media rounded-m img-fluid"> <div ocr-component-name="image" data-component-id="9b002e252846bf14b532f40bd58c2fca" class="ocr-img media__asset"> <img src="https://cdn-dynmedia-1.microsoft.com/is/image/microsoftcorp/Resources_1.4?resMode=sharp2&op_usm=1.5,0.65,15,0&wid=1000&hei=429&qlt=100&fit=constrain" class=" " alt="A delivery person hands a package to a smiling woman in front of a house surrounded by lush greenery. " loading="lazy" data-oc="ocaf90" id="image-ocaf90"/> </div> </div> </div> <div class="card__content"> <div ocr-component-name="block-feature" data-component-id="9290bbb697f35c37e989109584e9d258" class="block-feature d-flex align-items-start block-feature--2xs"> <div class="block-feature__top d-flex flex-row align-items-start" data-en-title="<h3>Offer real-time support with Dynamics 365</h3> "> <div class="block-feature__headings d-flex flex-column align-items-start"> <div class="block-feature__eyebrow"> <div class="fg--base-highlight block-feature__label"> <div data-oc-token-text> Video </div> </div> </div> <div class=" block-feature__title"> <div data-oc-token-text> <h3><span class="d-block h5">Offer real-time support with Dynamics 365</span></h3> </div> </div> </div> </div> <div class="block-feature__body d-flex flex-column align-items-start"> <div class=" base block-feature__paragraph"> <div data-oc-token-text> Deliver always-on customer support with Dynamics 365 Field Service and Remote Assist. </div> </div> </div> </div> <div ocr-component-name="block-slim" class="block-slim" data-component-id="b5cd651a36e54e9fc71a183b4ad18be8"> <div ocr-component-name="action" data-component-id="467e35e809075d121962a1d239c316b2" class="action d-contents"> <a class="link " data-target="#modal3" data-bi-ecn="Watch the video" role="button" data-bi-ehn="Offer real-time support with Dynamics 365" data-bi-tags="{"BiLinkName":"watchthevideo4"}" tabindex="0" data-bi-hn="Offer real-time support with Dynamics 365" data-bi-bhvr="0" data-bi-cn="Watch the video" data-bi-compnm="Carousel - 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