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Troubleshooting - Error Codes - Kinsta® Docs
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class="MenuList_root__QxB0i"><li class="MenuList_hasSubmenu__LEyVR"><a aria-controls=":R8k6j9tjsq:" aria-expanded="false" class="MenuList_toggle__dY_ji" data-focus-visible="false" href="https://kinsta.com/docs/wordpress-hosting/caching/"><span>Caching</span><svg aria-hidden="true" class="spectra-ChevronRightSmall-icon spectra-icon MenuList_chevron__qjSZa" fill="none" height="24" viewBox="0 0 24 24" width="24" xmlns="http://www.w3.org/2000/svg"><path d="M9.154 9.03a.9.9 0 0 1 1.273-1.272l3.58 3.58.027.026a.9.9 0 0 1 0 1.272l-3.607 3.607a.9.9 0 1 1-1.272-1.273L12.124 12z" fill="currentColor"></path></svg></a><div class="MenuList_submenu__ps0H2" id=":R8k6j9tjsq:" style="height:0"><ul><li><a data-focus-visible="false" href="https://kinsta.com/docs/wordpress-hosting/caching/site-caching/">Server Caching</a></li><li><a data-focus-visible="false" href="https://kinsta.com/docs/wordpress-hosting/caching/edge-caching/">Edge Caching</a></li><li><a data-focus-visible="false" href="https://kinsta.com/docs/wordpress-hosting/caching/redis-cache/">Redis Caching</a></li></ul></div></li></ul></li><li><a data-focus-visible="false" href="https://kinsta.com/docs/wordpress-hosting/kinsta-mu-plugin/">Must Use (MU) Plugin</a></li><li><ul class="MenuList_root__QxB0i"><li class="MenuList_hasSubmenu__LEyVR"><a aria-controls=":Rak6j9tjsq:" aria-expanded="false" class="MenuList_toggle__dY_ji" data-focus-visible="false" href="https://kinsta.com/docs/wordpress-hosting/wordpress-backups/"><span>Backups</span><svg aria-hidden="true" class="spectra-ChevronRightSmall-icon spectra-icon MenuList_chevron__qjSZa" fill="none" height="24" viewBox="0 0 24 24" width="24" xmlns="http://www.w3.org/2000/svg"><path d="M9.154 9.03a.9.9 0 0 1 1.273-1.272l3.58 3.58.027.026a.9.9 0 0 1 0 1.272l-3.607 3.607a.9.9 0 1 1-1.272-1.273L12.124 12z" fill="currentColor"></path></svg></a><div class="MenuList_submenu__ps0H2" id=":Rak6j9tjsq:" style="height:0"><ul><li><a data-focus-visible="false" href="https://kinsta.com/docs/wordpress-hosting/wordpress-backups/disaster-recovery/">Disaster Recovery</a></li></ul></div></li></ul></li><li><a data-focus-visible="false" href="https://kinsta.com/docs/wordpress-hosting/connecting-with-sftp/">SFTP</a></li><li><a data-focus-visible="false" href="https://kinsta.com/docs/wordpress-hosting/connect-to-ssh/">SSH</a></li><li><ul class="MenuList_root__QxB0i"><li class="MenuList_hasSubmenu__LEyVR"><a aria-controls=":Rdk6j9tjsq:" aria-expanded="false" class="MenuList_toggle__dY_ji" data-focus-visible="false" href="https://kinsta.com/docs/wordpress-hosting/mykinsta-tools/"><span>Tools</span><svg aria-hidden="true" class="spectra-ChevronRightSmall-icon spectra-icon MenuList_chevron__qjSZa" fill="none" height="24" viewBox="0 0 24 24" width="24" xmlns="http://www.w3.org/2000/svg"><path d="M9.154 9.03a.9.9 0 0 1 1.273-1.272l3.58 3.58.027.026a.9.9 0 0 1 0 1.272l-3.607 3.607a.9.9 0 1 1-1.272-1.273L12.124 12z" fill="currentColor"></path></svg></a><div class="MenuList_submenu__ps0H2" id=":Rdk6j9tjsq:" style="height:0"><ul><li><a data-focus-visible="false" href="https://kinsta.com/docs/wordpress-hosting/mykinsta-tools/mykinsta-search-replace-tool/">Search and Replace</a></li><li><a data-focus-visible="false" href="https://kinsta.com/docs/wordpress-hosting/mykinsta-tools/ip-geolocation/">IP Geolocation</a></li><li><a data-focus-visible="false" href="https://kinsta.com/docs/wordpress-hosting/mykinsta-tools/site-preview/">Site Preview</a></li><li><a data-focus-visible="false" href="https://kinsta.com/docs/wordpress-hosting/mykinsta-tools/early-hints/">Early Hints</a></li><li><a data-focus-visible="false" href="https://kinsta.com/docs/wordpress-hosting/mykinsta-tools/email/">Email</a></li><li><a data-focus-visible="false" href="https://kinsta.com/docs/wordpress-hosting/mykinsta-tools/htpasswd/">htpasswd Protection</a></li></ul></div></li></ul></li><li><a data-focus-visible="false" href="https://kinsta.com/docs/wordpress-hosting/redirect-rules/">Redirects</a></li><li><ul class="MenuList_root__QxB0i"><li class="MenuList_hasSubmenu__LEyVR"><a aria-controls=":Rfk6j9tjsq:" aria-expanded="false" class="MenuList_toggle__dY_ji" data-focus-visible="false" href="https://kinsta.com/docs/wordpress-hosting/wordpress-cdn/"><span>CDN</span><svg aria-hidden="true" class="spectra-ChevronRightSmall-icon spectra-icon MenuList_chevron__qjSZa" fill="none" height="24" viewBox="0 0 24 24" width="24" xmlns="http://www.w3.org/2000/svg"><path d="M9.154 9.03a.9.9 0 0 1 1.273-1.272l3.58 3.58.027.026a.9.9 0 0 1 0 1.272l-3.607 3.607a.9.9 0 1 1-1.272-1.273L12.124 12z" fill="currentColor"></path></svg></a><div class="MenuList_submenu__ps0H2" id=":Rfk6j9tjsq:" style="height:0"><ul><li><a data-focus-visible="false" href="https://kinsta.com/docs/wordpress-hosting/wordpress-cdn/kinsta-cdn/">Kinsta CDN</a></li><li><a data-focus-visible="false" href="https://kinsta.com/docs/wordpress-hosting/wordpress-cdn/cloudflare/">Cloudflare</a></li><li><a data-focus-visible="false" href="https://kinsta.com/docs/wordpress-hosting/wordpress-cdn/fastly-cdn/">Fastly CDN</a></li><li><a data-focus-visible="false" href="https://kinsta.com/docs/wordpress-hosting/wordpress-cdn/cloudfront/">Amazon CloudFront</a></li><li><a data-focus-visible="false" href="https://kinsta.com/docs/wordpress-hosting/wordpress-cdn/ezoic/">Ezoic</a></li><li><a data-focus-visible="false" href="https://kinsta.com/docs/wordpress-hosting/wordpress-cdn/imperva-cdn/">Imperva CDN</a></li><li><a data-focus-visible="false" href="https://kinsta.com/docs/wordpress-hosting/wordpress-cdn/sucuri/">Sucuri</a></li><li><a data-focus-visible="false" href="https://kinsta.com/docs/wordpress-hosting/wordpress-cdn/proxy-cdn-compatibility-checklist/">Other CDN Providers</a></li></ul></div></li></ul></li><li><ul class="MenuList_root__QxB0i"><li class="MenuList_hasSubmenu__LEyVR"><a aria-controls=":Rgk6j9tjsq:" aria-expanded="false" class="MenuList_toggle__dY_ji" data-focus-visible="false" href="https://kinsta.com/docs/wordpress-hosting/database-management/"><span>Database Management</span><svg aria-hidden="true" class="spectra-ChevronRightSmall-icon spectra-icon MenuList_chevron__qjSZa" fill="none" height="24" viewBox="0 0 24 24" width="24" xmlns="http://www.w3.org/2000/svg"><path d="M9.154 9.03a.9.9 0 0 1 1.273-1.272l3.58 3.58.027.026a.9.9 0 0 1 0 1.272l-3.607 3.607a.9.9 0 1 1-1.272-1.273L12.124 12z" fill="currentColor"></path></svg></a><div class="MenuList_submenu__ps0H2" id=":Rgk6j9tjsq:" style="height:0"><ul><li><a data-focus-visible="false" href="https://kinsta.com/docs/wordpress-hosting/database-management/wordpress-database-access/">Database Access</a></li><li><a data-focus-visible="false" href="https://kinsta.com/docs/wordpress-hosting/database-management/create-wordpress-database-backup/">Database Backup</a></li><li><a data-focus-visible="false" href="https://kinsta.com/docs/wordpress-hosting/database-management/restore-import-mysql-database/">Import MySQL Database</a></li></ul></div></li></ul></li><li><ul class="MenuList_root__QxB0i"><li class="MenuList_hasSubmenu__LEyVR"><a aria-controls=":Rhk6j9tjsq:" aria-expanded="false" class="MenuList_toggle__dY_ji" data-focus-visible="false" href="https://kinsta.com/docs/wordpress-hosting/wordpress-analytics-mykinsta/"><span>Analytics</span><svg aria-hidden="true" class="spectra-ChevronRightSmall-icon spectra-icon MenuList_chevron__qjSZa" fill="none" height="24" viewBox="0 0 24 24" width="24" xmlns="http://www.w3.org/2000/svg"><path d="M9.154 9.03a.9.9 0 0 1 1.273-1.272l3.58 3.58.027.026a.9.9 0 0 1 0 1.272l-3.607 3.607a.9.9 0 1 1-1.272-1.273L12.124 12z" fill="currentColor"></path></svg></a><div class="MenuList_submenu__ps0H2" id=":Rhk6j9tjsq:" style="height:0"><ul><li><a data-focus-visible="false" href="https://kinsta.com/docs/wordpress-hosting/wordpress-analytics-mykinsta/counting-visits/">Counting Visits</a></li></ul></div></li></ul></li><li><ul class="MenuList_root__QxB0i"><li class="MenuList_hasSubmenu__LEyVR"><a aria-controls=":Rik6j9tjsq:" aria-expanded="false" class="MenuList_toggle__dY_ji" data-focus-visible="false" href="https://kinsta.com/docs/wordpress-hosting/wordpress-monitoring/"><span>Monitoring</span><svg aria-hidden="true" class="spectra-ChevronRightSmall-icon spectra-icon MenuList_chevron__qjSZa" fill="none" height="24" viewBox="0 0 24 24" width="24" xmlns="http://www.w3.org/2000/svg"><path d="M9.154 9.03a.9.9 0 0 1 1.273-1.272l3.58 3.58.027.026a.9.9 0 0 1 0 1.272l-3.607 3.607a.9.9 0 1 1-1.272-1.273L12.124 12z" fill="currentColor"></path></svg></a><div class="MenuList_submenu__ps0H2" id=":Rik6j9tjsq:" style="height:0"><ul><li><a data-focus-visible="false" href="https://kinsta.com/docs/wordpress-hosting/wordpress-monitoring/apm-tool/">Kinsta’s APM Tool</a></li><li><a data-focus-visible="false" href="https://kinsta.com/docs/wordpress-hosting/wordpress-monitoring/custom-new-relic-tracking/">New Relic Tracking</a></li><li><a data-focus-visible="false" href="https://kinsta.com/docs/wordpress-hosting/wordpress-monitoring/uptime-monitoring/">Uptime Monitoring</a></li></ul></div></li></ul></li><li><ul class="MenuList_root__QxB0i"><li class="MenuList_hasSubmenu__LEyVR"><a aria-controls=":Rjk6j9tjsq:" aria-expanded="false" class="MenuList_toggle__dY_ji" data-focus-visible="false" href="https://kinsta.com/docs/wordpress-hosting/wordpress-troubleshooting/"><span>Troubleshooting</span><svg aria-hidden="true" class="spectra-ChevronRightSmall-icon spectra-icon MenuList_chevron__qjSZa" fill="none" height="24" viewBox="0 0 24 24" width="24" xmlns="http://www.w3.org/2000/svg"><path d="M9.154 9.03a.9.9 0 0 1 1.273-1.272l3.58 3.58.027.026a.9.9 0 0 1 0 1.272l-3.607 3.607a.9.9 0 1 1-1.272-1.273L12.124 12z" fill="currentColor"></path></svg></a><div class="MenuList_submenu__ps0H2" id=":Rjk6j9tjsq:" style="height:0"><ul><li><a data-focus-visible="false" href="https://kinsta.com/docs/wordpress-hosting/wordpress-troubleshooting/view-server-logs/">Server Logs</a></li><li><a data-focus-visible="false" href="https://kinsta.com/docs/wordpress-hosting/wordpress-troubleshooting/wordpress-debugging/">Debugging</a></li><li><a data-focus-visible="false" href="https://kinsta.com/docs/wordpress-hosting/wordpress-troubleshooting/troubleshooting-wordpress-performance/">Troubleshooting Performance</a></li><li><a data-focus-visible="false" href="https://kinsta.com/docs/wordpress-hosting/wordpress-troubleshooting/website-testing-tools/">Speed and Load Testing</a></li><li><a data-focus-visible="false" href="https://kinsta.com/docs/wordpress-hosting/wordpress-troubleshooting/cloudflare-errors/">Cloudflare Errors</a></li><li><a data-focus-visible="false" href="https://kinsta.com/docs/wordpress-hosting/wordpress-troubleshooting/server-errors/">Server Errors</a></li><li><a data-focus-visible="false" href="https://kinsta.com/docs/wordpress-hosting/wordpress-troubleshooting/wordpress-connection-errors/">Connection Errors</a></li><li><a data-focus-visible="false" href="https://kinsta.com/docs/wordpress-hosting/wordpress-troubleshooting/fix-error-establishing-a-database-connection-in-wordpress/">Database Connection Errors</a></li><li><a data-focus-visible="false" href="https://kinsta.com/docs/wordpress-hosting/wordpress-troubleshooting/cant-connect-delete-ssh-known-hosts/">SSH and SFTP Connection Errors</a></li></ul></div></li></ul></li><li><ul class="MenuList_root__QxB0i"><li class="MenuList_hasSubmenu__LEyVR"><a aria-controls=":Rkk6j9tjsq:" aria-expanded="false" class="MenuList_toggle__dY_ji" data-focus-visible="false" href="https://kinsta.com/docs/wordpress-hosting/wordpress-reference/"><span>Reference</span><svg aria-hidden="true" class="spectra-ChevronRightSmall-icon spectra-icon MenuList_chevron__qjSZa" fill="none" height="24" viewBox="0 0 24 24" width="24" xmlns="http://www.w3.org/2000/svg"><path d="M9.154 9.03a.9.9 0 0 1 1.273-1.272l3.58 3.58.027.026a.9.9 0 0 1 0 1.272l-3.607 3.607a.9.9 0 1 1-1.272-1.273L12.124 12z" fill="currentColor"></path></svg></a><div class="MenuList_submenu__ps0H2" id=":Rkk6j9tjsq:" style="height:0"><ul><li><a data-focus-visible="false" href="https://kinsta.com/docs/wordpress-hosting/wordpress-reference/ssl-faq/">SSL FAQ</a></li><li><a data-focus-visible="false" href="https://kinsta.com/docs/wordpress-hosting/wordpress-reference/technical-faq/">Technical FAQ</a></li><li><a data-focus-visible="false" href="https://kinsta.com/docs/wordpress-hosting/wordpress-reference/wordpress-glossary/">Glossary</a></li></ul></div></li></ul></li></ul></section><section class="MenuSection_root__AJiBA"><h4 class="MenuSection_heading__PZ0Gk"><a data-focus-visible="false" href="https://kinsta.com/docs/static-site-hosting/">Static Site Hosting</a></h4><ul><li><ul class="MenuList_root__QxB0i"><li class="MenuList_hasSubmenu__LEyVR"><a aria-controls=":R1kaj9tjsq:" aria-expanded="false" class="MenuList_toggle__dY_ji" data-focus-visible="false" href="https://kinsta.com/docs/static-site-hosting/static-site-getting-started/"><span>Get Started</span><svg aria-hidden="true" class="spectra-ChevronRightSmall-icon spectra-icon MenuList_chevron__qjSZa" fill="none" height="24" viewBox="0 0 24 24" width="24" xmlns="http://www.w3.org/2000/svg"><path d="M9.154 9.03a.9.9 0 0 1 1.273-1.272l3.58 3.58.027.026a.9.9 0 0 1 0 1.272l-3.607 3.607a.9.9 0 1 1-1.272-1.273L12.124 12z" fill="currentColor"></path></svg></a><div class="MenuList_submenu__ps0H2" id=":R1kaj9tjsq:" style="height:0"><ul><li><a data-focus-visible="false" href="https://kinsta.com/docs/static-site-hosting/static-site-getting-started/add-static-site/">Add Static Site</a></li><li><a data-focus-visible="false" href="https://kinsta.com/docs/static-site-hosting/static-site-getting-started/static-site-features/">Features</a></li><li><a data-focus-visible="false" href="https://kinsta.com/docs/static-site-hosting/static-site-getting-started/static-site-checklist/">Go Live Checklist</a></li><li><a data-focus-visible="false" href="https://kinsta.com/docs/static-site-hosting/static-site-getting-started/static-site-generators/">Static Site Generators</a></li><li><a data-focus-visible="false" href="https://kinsta.com/docs/static-site-hosting/static-site-getting-started/static-site-infrastructure/">Infrastructure</a></li></ul></div></li></ul></li><li><ul class="MenuList_root__QxB0i"><li class="MenuList_hasSubmenu__LEyVR"><a aria-controls=":R2kaj9tjsq:" aria-expanded="false" class="MenuList_toggle__dY_ji" data-focus-visible="false" href="https://kinsta.com/docs/static-site-hosting/static-site-quick-start/"><span>Quick Start Templates</span><svg aria-hidden="true" class="spectra-ChevronRightSmall-icon spectra-icon MenuList_chevron__qjSZa" fill="none" height="24" viewBox="0 0 24 24" width="24" xmlns="http://www.w3.org/2000/svg"><path d="M9.154 9.03a.9.9 0 0 1 1.273-1.272l3.58 3.58.027.026a.9.9 0 0 1 0 1.272l-3.607 3.607a.9.9 0 1 1-1.272-1.273L12.124 12z" fill="currentColor"></path></svg></a><div class="MenuList_submenu__ps0H2" id=":R2kaj9tjsq:" style="height:0"><ul><li><a data-focus-visible="false" href="https://kinsta.com/docs/static-site-hosting/static-site-quick-start/astro-static-site/">Astro</a></li><li><a data-focus-visible="false" href="https://kinsta.com/docs/static-site-hosting/static-site-quick-start/cuttlebelle-static-site-example/">Cuttlebelle</a></li><li><a data-focus-visible="false" href="https://kinsta.com/docs/static-site-hosting/static-site-quick-start/docsify-static-site-example/">Docsify</a></li><li><a data-focus-visible="false" href="https://kinsta.com/docs/static-site-hosting/static-site-quick-start/docusaurus-example/">Docusaurus</a></li><li><a data-focus-visible="false" href="https://kinsta.com/docs/static-site-hosting/static-site-quick-start/eleventy-static-site-example/">Eleventy</a></li><li><a data-focus-visible="false" href="https://kinsta.com/docs/static-site-hosting/static-site-quick-start/gatsby-static-site-example/">Gatsby</a></li><li><a data-focus-visible="false" href="https://kinsta.com/docs/static-site-hosting/static-site-quick-start/hugo-static-site-example/">Hugo</a></li><li><a data-focus-visible="false" href="https://kinsta.com/docs/static-site-hosting/static-site-quick-start/lume-static-site-example/">Lume</a></li><li><a data-focus-visible="false" href="https://kinsta.com/docs/static-site-hosting/static-site-quick-start/nextjs-static-site-example/">Next.js</a></li><li><a data-focus-visible="false" href="https://kinsta.com/docs/static-site-hosting/static-site-quick-start/nuxtjs-example/">Nuxt</a></li><li><a data-focus-visible="false" href="https://kinsta.com/docs/static-site-hosting/static-site-quick-start/qwik-static-site-example/">Qwik</a></li><li><a data-focus-visible="false" href="https://kinsta.com/docs/static-site-hosting/static-site-quick-start/react-static-site-examples/">React</a></li><li><a data-focus-visible="false" href="https://kinsta.com/docs/static-site-hosting/static-site-quick-start/rspress-static-site-example/">Rspress</a></li><li><a data-focus-visible="false" href="https://kinsta.com/docs/static-site-hosting/static-site-quick-start/sveltekit-static-site-example/">SvelteKit</a></li><li><a data-focus-visible="false" href="https://kinsta.com/docs/static-site-hosting/static-site-quick-start/vitepress-static-site-example/">VitePress</a></li><li><a data-focus-visible="false" href="https://kinsta.com/docs/static-site-hosting/static-site-quick-start/vuepress-application/">VuePress</a></li></ul></div></li></ul></li><li><ul class="MenuList_root__QxB0i"><li class="MenuList_hasSubmenu__LEyVR"><a aria-controls=":R3kaj9tjsq:" aria-expanded="false" class="MenuList_toggle__dY_ji" data-focus-visible="false" href="https://kinsta.com/docs/static-site-hosting/static-site-domains/"><span>Domains</span><svg aria-hidden="true" class="spectra-ChevronRightSmall-icon spectra-icon MenuList_chevron__qjSZa" fill="none" height="24" viewBox="0 0 24 24" width="24" xmlns="http://www.w3.org/2000/svg"><path d="M9.154 9.03a.9.9 0 0 1 1.273-1.272l3.58 3.58.027.026a.9.9 0 0 1 0 1.272l-3.607 3.607a.9.9 0 1 1-1.272-1.273L12.124 12z" fill="currentColor"></path></svg></a><div class="MenuList_submenu__ps0H2" id=":R3kaj9tjsq:" style="height:0"><ul><li><a data-focus-visible="false" href="https://kinsta.com/docs/static-site-hosting/static-site-domains/static-site-ssl-certificates/">SSL Certificates</a></li><li><a data-focus-visible="false" href="https://kinsta.com/docs/static-site-hosting/static-site-domains/temporary-url-static-sites/">Temporary URL</a></li></ul></div></li></ul></li><li><a data-focus-visible="false" href="https://kinsta.com/docs/static-site-hosting/static-site-deployments/">Deployments</a></li><li><a data-focus-visible="false" href="https://kinsta.com/docs/static-site-hosting/static-site-environment-variables/">Environment Variables</a></li><li><a data-focus-visible="false" href="https://kinsta.com/docs/static-site-hosting/static-site-settings/">Settings</a></li><li><a data-focus-visible="false" href="https://kinsta.com/docs/static-site-hosting/static-site-analytics/">Analytics</a></li><li><a data-focus-visible="false" href="https://kinsta.com/docs/static-site-hosting/static-site-troubleshooting/">Troubleshooting</a></li><li><a data-focus-visible="false" href="https://kinsta.com/docs/static-site-hosting/static-site-glossary/">Glossary</a></li></ul></section><section class="MenuSection_root__AJiBA"><h4 class="MenuSection_heading__PZ0Gk"><a data-focus-visible="false" href="https://kinsta.com/docs/application-hosting/">Application Hosting</a></h4><ul><li><ul class="MenuList_root__QxB0i"><li class="MenuList_hasSubmenu__LEyVR"><a aria-controls=":R1kej9tjsq:" aria-expanded="false" class="MenuList_toggle__dY_ji" data-focus-visible="false" href="https://kinsta.com/docs/application-hosting/application-getting-started/"><span>Get Started</span><svg aria-hidden="true" class="spectra-ChevronRightSmall-icon spectra-icon MenuList_chevron__qjSZa" fill="none" height="24" viewBox="0 0 24 24" width="24" xmlns="http://www.w3.org/2000/svg"><path d="M9.154 9.03a.9.9 0 0 1 1.273-1.272l3.58 3.58.027.026a.9.9 0 0 1 0 1.272l-3.607 3.607a.9.9 0 1 1-1.272-1.273L12.124 12z" fill="currentColor"></path></svg></a><div class="MenuList_submenu__ps0H2" id=":R1kej9tjsq:" style="height:0"><ul><li><a data-focus-visible="false" href="https://kinsta.com/docs/application-hosting/application-getting-started/add-an-application/">Add Application</a></li><li><a data-focus-visible="false" href="https://kinsta.com/docs/application-hosting/application-getting-started/application-pipelines/">Pipelines</a></li><li><a data-focus-visible="false" href="https://kinsta.com/docs/application-hosting/application-getting-started/application-features/">Features</a></li><li><a data-focus-visible="false" href="https://kinsta.com/docs/application-hosting/application-getting-started/supported-technologies-faq/">Supported Technologies</a></li><li><a data-focus-visible="false" href="https://kinsta.com/docs/application-hosting/application-getting-started/application-checklist/">Go Live Checklist</a></li><li><a data-focus-visible="false" href="https://kinsta.com/docs/application-hosting/application-getting-started/application-database-infrastructure/">Infrastructure</a></li></ul></div></li></ul></li><li><ul class="MenuList_root__QxB0i"><li class="MenuList_hasSubmenu__LEyVR"><a aria-controls=":R2kej9tjsq:" aria-expanded="false" class="MenuList_toggle__dY_ji" data-focus-visible="false" href="https://kinsta.com/docs/application-hosting/app-quick-start/"><span>Quick Start Templates</span><svg aria-hidden="true" class="spectra-ChevronRightSmall-icon spectra-icon MenuList_chevron__qjSZa" fill="none" height="24" viewBox="0 0 24 24" width="24" xmlns="http://www.w3.org/2000/svg"><path d="M9.154 9.03a.9.9 0 0 1 1.273-1.272l3.58 3.58.027.026a.9.9 0 0 1 0 1.272l-3.607 3.607a.9.9 0 1 1-1.272-1.273L12.124 12z" fill="currentColor"></path></svg></a><div class="MenuList_submenu__ps0H2" id=":R2kej9tjsq:" style="height:0"><ul><li><a data-focus-visible="false" href="https://kinsta.com/docs/application-hosting/app-quick-start/go-examples/">Go</a></li><li><a data-focus-visible="false" href="https://kinsta.com/docs/application-hosting/app-quick-start/java-examples/">Java</a></li><li><a data-focus-visible="false" href="https://kinsta.com/docs/application-hosting/app-quick-start/javascript-examples/">JavaScript Frameworks</a></li><li><a data-focus-visible="false" href="https://kinsta.com/docs/application-hosting/app-quick-start/nodejs-examples/">Node.js</a></li><li><a data-focus-visible="false" href="https://kinsta.com/docs/application-hosting/app-quick-start/php-examples/">PHP</a></li><li><a data-focus-visible="false" href="https://kinsta.com/docs/application-hosting/app-quick-start/python-examples/">Python</a></li><li><a data-focus-visible="false" href="https://kinsta.com/docs/application-hosting/app-quick-start/ruby-examples/">Ruby</a></li><li><a data-focus-visible="false" href="https://kinsta.com/docs/application-hosting/app-quick-start/scala-examples/">Scala</a></li></ul></div></li></ul></li><li><ul class="MenuList_root__QxB0i"><li class="MenuList_hasSubmenu__LEyVR"><a aria-controls=":R3kej9tjsq:" aria-expanded="false" class="MenuList_toggle__dY_ji" data-focus-visible="false" href="https://kinsta.com/docs/application-hosting/git-overview/"><span>Git</span><svg aria-hidden="true" class="spectra-ChevronRightSmall-icon spectra-icon MenuList_chevron__qjSZa" fill="none" height="24" viewBox="0 0 24 24" width="24" xmlns="http://www.w3.org/2000/svg"><path d="M9.154 9.03a.9.9 0 0 1 1.273-1.272l3.58 3.58.027.026a.9.9 0 0 1 0 1.272l-3.607 3.607a.9.9 0 1 1-1.272-1.273L12.124 12z" fill="currentColor"></path></svg></a><div class="MenuList_submenu__ps0H2" id=":R3kej9tjsq:" style="height:0"><ul><li><a data-focus-visible="false" href="https://kinsta.com/docs/application-hosting/git-overview/github/">GitHub</a></li><li><a data-focus-visible="false" href="https://kinsta.com/docs/application-hosting/git-overview/deploy-gitlab/">GitLab</a></li><li><a data-focus-visible="false" href="https://kinsta.com/docs/application-hosting/git-overview/bitbucket/">Bitbucket</a></li></ul></div></li></ul></li><li><a data-focus-visible="false" href="https://kinsta.com/docs/application-hosting/application-docker-images/">Docker Images</a></li><li><ul class="MenuList_root__QxB0i"><li class="MenuList_hasSubmenu__LEyVR"><a aria-controls=":R5kej9tjsq:" aria-expanded="false" class="MenuList_toggle__dY_ji" data-focus-visible="false" href="https://kinsta.com/docs/application-hosting/application-domains/"><span>Domains</span><svg aria-hidden="true" class="spectra-ChevronRightSmall-icon spectra-icon MenuList_chevron__qjSZa" fill="none" height="24" viewBox="0 0 24 24" width="24" xmlns="http://www.w3.org/2000/svg"><path d="M9.154 9.03a.9.9 0 0 1 1.273-1.272l3.58 3.58.027.026a.9.9 0 0 1 0 1.272l-3.607 3.607a.9.9 0 1 1-1.272-1.273L12.124 12z" fill="currentColor"></path></svg></a><div class="MenuList_submenu__ps0H2" id=":R5kej9tjsq:" style="height:0"><ul><li><a data-focus-visible="false" href="https://kinsta.com/docs/application-hosting/application-domains/application-ssl-certificates/">SSL Certificates</a></li></ul></div></li></ul></li><li><ul class="MenuList_root__QxB0i"><li class="MenuList_hasSubmenu__LEyVR"><a aria-controls=":R6kej9tjsq:" aria-expanded="false" class="MenuList_toggle__dY_ji" data-focus-visible="false" href="https://kinsta.com/docs/application-hosting/build-deploy/"><span>Build and Deploy</span><svg aria-hidden="true" class="spectra-ChevronRightSmall-icon spectra-icon MenuList_chevron__qjSZa" fill="none" height="24" viewBox="0 0 24 24" width="24" xmlns="http://www.w3.org/2000/svg"><path d="M9.154 9.03a.9.9 0 0 1 1.273-1.272l3.58 3.58.027.026a.9.9 0 0 1 0 1.272l-3.607 3.607a.9.9 0 1 1-1.272-1.273L12.124 12z" fill="currentColor"></path></svg></a><div class="MenuList_submenu__ps0H2" id=":R6kej9tjsq:" style="height:0"><ul><li><a data-focus-visible="false" href="https://kinsta.com/docs/application-hosting/build-deploy/application-start-command/">Start Commands</a></li><li><a data-focus-visible="false" href="https://kinsta.com/docs/application-hosting/build-deploy/buildpacks/">Buildpacks</a></li><li><a data-focus-visible="false" href="https://kinsta.com/docs/application-hosting/build-deploy/nixpacks/">Nixpacks</a></li><li><a data-focus-visible="false" href="https://kinsta.com/docs/application-hosting/build-deploy/dockerfiles/">Dockerfiles</a></li><li><a data-focus-visible="false" href="https://kinsta.com/docs/application-hosting/build-deploy/application-deployments/">Deployments</a></li></ul></div></li></ul></li><li><a data-focus-visible="false" href="https://kinsta.com/docs/application-hosting/environment-variables/">Environment Variables</a></li><li><a data-focus-visible="false" href="https://kinsta.com/docs/application-hosting/processes/">Processes</a></li><li><a data-focus-visible="false" href="https://kinsta.com/docs/application-hosting/scale-application-resources/">Scalability</a></li><li><a data-focus-visible="false" href="https://kinsta.com/docs/application-hosting/persistent-storage/">Storage</a></li><li><a data-focus-visible="false" href="https://kinsta.com/docs/application-hosting/application-connections/">Networking</a></li><li><a data-focus-visible="false" href="https://kinsta.com/docs/application-hosting/application-web-terminal/">Web Terminal</a></li><li><a data-focus-visible="false" href="https://kinsta.com/docs/application-hosting/application-cdn/">CDN</a></li><li><a data-focus-visible="false" href="https://kinsta.com/docs/application-hosting/application-edge-caching/">Edge Caching</a></li><li><ul class="MenuList_root__QxB0i"><li class="MenuList_hasSubmenu__LEyVR"><a aria-controls=":Rfkej9tjsq:" aria-expanded="false" class="MenuList_toggle__dY_ji" data-focus-visible="false" href="https://kinsta.com/docs/application-hosting/application-settings/"><span>Settings</span><svg aria-hidden="true" class="spectra-ChevronRightSmall-icon spectra-icon MenuList_chevron__qjSZa" fill="none" height="24" viewBox="0 0 24 24" width="24" xmlns="http://www.w3.org/2000/svg"><path d="M9.154 9.03a.9.9 0 0 1 1.273-1.272l3.58 3.58.027.026a.9.9 0 0 1 0 1.272l-3.607 3.607a.9.9 0 1 1-1.272-1.273L12.124 12z" fill="currentColor"></path></svg></a><div class="MenuList_submenu__ps0H2" id=":Rfkej9tjsq:" style="height:0"><ul><li><a data-focus-visible="false" href="https://kinsta.com/docs/application-hosting/application-settings/ports/">Ports</a></li></ul></div></li></ul></li><li><a data-focus-visible="false" href="https://kinsta.com/docs/application-hosting/application-analytics/">Analytics</a></li><li><a data-focus-visible="false" href="https://kinsta.com/docs/application-hosting/application-runtime-logs/">Runtime Logs</a></li><li><ul class="MenuList_root__QxB0i"><li class="MenuList_hasSubmenu__LEyVR"><a aria-controls=":Rikej9tjsq:" aria-expanded="false" class="MenuList_toggle__dY_ji" data-focus-visible="false" href="https://kinsta.com/docs/application-hosting/application-troubleshooting-guide/"><span>Troubleshooting</span><svg aria-hidden="true" class="spectra-ChevronRightSmall-icon spectra-icon MenuList_chevron__qjSZa" fill="none" height="24" viewBox="0 0 24 24" width="24" xmlns="http://www.w3.org/2000/svg"><path d="M9.154 9.03a.9.9 0 0 1 1.273-1.272l3.58 3.58.027.026a.9.9 0 0 1 0 1.272l-3.607 3.607a.9.9 0 1 1-1.272-1.273L12.124 12z" fill="currentColor"></path></svg></a><div class="MenuList_submenu__ps0H2" id=":Rikej9tjsq:" style="height:0"><ul><li><a data-focus-visible="false" href="https://kinsta.com/docs/application-hosting/application-troubleshooting-guide/application-failed-deployment/">Failed Deployment</a></li><li><a data-focus-visible="false" href="https://kinsta.com/docs/application-hosting/application-troubleshooting-guide/application-http-status-codes/">HTTP Status Codes</a></li><li><a data-focus-visible="false" href="https://kinsta.com/docs/application-hosting/application-troubleshooting-guide/application-php-errors/">PHP Errors</a></li><li><a data-focus-visible="false" href="https://kinsta.com/docs/application-hosting/application-troubleshooting-guide/application-connection-errors/">Connection Errors</a></li><li><a data-focus-visible="false" href="https://kinsta.com/docs/application-hosting/application-troubleshooting-guide/missing-repository-error/">Missing Repository</a></li><li><a data-focus-visible="false" href="https://kinsta.com/docs/application-hosting/application-troubleshooting-guide/skip-pruning-node-env-not-production/">Skip Pruning</a></li></ul></div></li></ul></li><li><ul class="MenuList_root__QxB0i"><li class="MenuList_hasSubmenu__LEyVR"><a aria-controls=":Rjkej9tjsq:" aria-expanded="false" class="MenuList_toggle__dY_ji" data-focus-visible="false" href="https://kinsta.com/docs/application-hosting/application-reference/"><span>Reference</span><svg aria-hidden="true" class="spectra-ChevronRightSmall-icon spectra-icon MenuList_chevron__qjSZa" fill="none" height="24" viewBox="0 0 24 24" width="24" xmlns="http://www.w3.org/2000/svg"><path d="M9.154 9.03a.9.9 0 0 1 1.273-1.272l3.58 3.58.027.026a.9.9 0 0 1 0 1.272l-3.607 3.607a.9.9 0 1 1-1.272-1.273L12.124 12z" fill="currentColor"></path></svg></a><div class="MenuList_submenu__ps0H2" id=":Rjkej9tjsq:" style="height:0"><ul><li><a data-focus-visible="false" href="https://kinsta.com/docs/application-hosting/application-reference/application-hosting-faq/">FAQs</a></li><li><a data-focus-visible="false" href="https://kinsta.com/docs/application-hosting/application-reference/glossary/">Glossary</a></li><li><a data-focus-visible="false" href="https://kinsta.com/docs/application-hosting/application-reference/application-http-request-headers/">HTTP Headers</a></li></ul></div></li></ul></li></ul></section><section class="MenuSection_root__AJiBA"><h4 class="MenuSection_heading__PZ0Gk"><a data-focus-visible="false" href="https://kinsta.com/docs/database-hosting/">Database Hosting</a></h4><ul><li><ul class="MenuList_root__QxB0i"><li class="MenuList_hasSubmenu__LEyVR"><a aria-controls=":R1kij9tjsq:" aria-expanded="false" class="MenuList_toggle__dY_ji" data-focus-visible="false" href="https://kinsta.com/docs/database-hosting/database-getting-started/"><span>Get Started</span><svg aria-hidden="true" class="spectra-ChevronRightSmall-icon spectra-icon MenuList_chevron__qjSZa" fill="none" height="24" viewBox="0 0 24 24" width="24" xmlns="http://www.w3.org/2000/svg"><path d="M9.154 9.03a.9.9 0 0 1 1.273-1.272l3.58 3.58.027.026a.9.9 0 0 1 0 1.272l-3.607 3.607a.9.9 0 1 1-1.272-1.273L12.124 12z" fill="currentColor"></path></svg></a><div class="MenuList_submenu__ps0H2" id=":R1kij9tjsq:" style="height:0"><ul><li><a data-focus-visible="false" href="https://kinsta.com/docs/database-hosting/database-getting-started/adding-a-database/">Add Database</a></li><li><a data-focus-visible="false" href="https://kinsta.com/docs/database-hosting/database-getting-started/database-features/">Features</a></li><li><a data-focus-visible="false" href="https://kinsta.com/docs/database-hosting/database-getting-started/databases-infrastructure/">Infrastructure</a></li></ul></div></li></ul></li><li><ul class="MenuList_root__QxB0i"><li class="MenuList_hasSubmenu__LEyVR"><a aria-controls=":R2kij9tjsq:" aria-expanded="false" class="MenuList_toggle__dY_ji" data-focus-visible="false" href="https://kinsta.com/docs/database-hosting/database-import-export/"><span>Import/Export</span><svg aria-hidden="true" class="spectra-ChevronRightSmall-icon spectra-icon MenuList_chevron__qjSZa" fill="none" height="24" viewBox="0 0 24 24" width="24" xmlns="http://www.w3.org/2000/svg"><path d="M9.154 9.03a.9.9 0 0 1 1.273-1.272l3.58 3.58.027.026a.9.9 0 0 1 0 1.272l-3.607 3.607a.9.9 0 1 1-1.272-1.273L12.124 12z" fill="currentColor"></path></svg></a><div class="MenuList_submenu__ps0H2" id=":R2kij9tjsq:" style="height:0"><ul><li><a data-focus-visible="false" href="https://kinsta.com/docs/database-hosting/database-import-export/import-export-mysql-database-command-line/">MySQL</a></li><li><a data-focus-visible="false" href="https://kinsta.com/docs/database-hosting/database-import-export/import-export-mariadb-database-command-line/">MariaDB</a></li><li><a data-focus-visible="false" href="https://kinsta.com/docs/database-hosting/database-import-export/import-export-postgresql-database-command-line/">PostgreSQL</a></li><li><a data-focus-visible="false" href="https://kinsta.com/docs/database-hosting/database-import-export/export-redis-database-command-line/">Redis</a></li><li><a data-focus-visible="false" href="https://kinsta.com/docs/database-hosting/database-import-export/database-hosting-valkey/">Valkey</a></li></ul></div></li></ul></li><li><ul class="MenuList_root__QxB0i"><li class="MenuList_hasSubmenu__LEyVR"><a aria-controls=":R3kij9tjsq:" aria-expanded="false" class="MenuList_toggle__dY_ji" data-focus-visible="false" href="https://kinsta.com/docs/database-hosting/connect-manage-database/"><span>Database Management</span><svg aria-hidden="true" class="spectra-ChevronRightSmall-icon spectra-icon MenuList_chevron__qjSZa" fill="none" height="24" viewBox="0 0 24 24" width="24" xmlns="http://www.w3.org/2000/svg"><path d="M9.154 9.03a.9.9 0 0 1 1.273-1.272l3.58 3.58.027.026a.9.9 0 0 1 0 1.272l-3.607 3.607a.9.9 0 1 1-1.272-1.273L12.124 12z" fill="currentColor"></path></svg></a><div class="MenuList_submenu__ps0H2" id=":R3kij9tjsq:" style="height:0"><ul><li><a data-focus-visible="false" href="https://kinsta.com/docs/database-hosting/connect-manage-database/connect-manage-database-tableplus/">TablePlus</a></li></ul></div></li></ul></li><li><a data-focus-visible="false" href="https://kinsta.com/docs/database-hosting/database-backups/">Backups</a></li><li><a data-focus-visible="false" href="https://kinsta.com/docs/database-hosting/database-settings/">Settings</a></li><li><a data-focus-visible="false" href="https://kinsta.com/docs/database-hosting/database-connections/">Connections</a></li><li><a data-focus-visible="false" href="https://kinsta.com/docs/database-hosting/database-analytics/">Analytics</a></li><li><a data-focus-visible="false" href="https://kinsta.com/docs/database-hosting/database-troubleshooting/">Troubleshooting</a></li></ul></section><section class="MenuSection_root__AJiBA"><h4 class="MenuSection_heading__PZ0Gk"><a data-focus-visible="false" href="https://kinsta.com/docs/devkinsta/">DevKinsta</a></h4><ul><li><ul class="MenuList_root__QxB0i"><li class="MenuList_hasSubmenu__LEyVR"><a aria-controls=":R1kmj9tjsq:" aria-expanded="false" class="MenuList_toggle__dY_ji" data-focus-visible="false" href="https://kinsta.com/docs/devkinsta/devkinsta-getting-started/"><span>Get Started</span><svg aria-hidden="true" class="spectra-ChevronRightSmall-icon spectra-icon MenuList_chevron__qjSZa" fill="none" height="24" viewBox="0 0 24 24" width="24" xmlns="http://www.w3.org/2000/svg"><path d="M9.154 9.03a.9.9 0 0 1 1.273-1.272l3.58 3.58.027.026a.9.9 0 0 1 0 1.272l-3.607 3.607a.9.9 0 1 1-1.272-1.273L12.124 12z" fill="currentColor"></path></svg></a><div class="MenuList_submenu__ps0H2" id=":R1kmj9tjsq:" style="height:0"><ul><li><a data-focus-visible="false" href="https://kinsta.com/docs/devkinsta/devkinsta-getting-started/installation/">Installation</a></li><li><a data-focus-visible="false" href="https://kinsta.com/docs/devkinsta/devkinsta-getting-started/creating-a-site/">Create a Site</a></li></ul></div></li></ul></li><li><ul class="MenuList_root__QxB0i"><li class="MenuList_hasSubmenu__LEyVR"><a aria-controls=":R2kmj9tjsq:" aria-expanded="false" class="MenuList_toggle__dY_ji" data-focus-visible="false" href="https://kinsta.com/docs/devkinsta/devkinsta-site-management/"><span>Site Management</span><svg aria-hidden="true" class="spectra-ChevronRightSmall-icon spectra-icon MenuList_chevron__qjSZa" fill="none" height="24" viewBox="0 0 24 24" width="24" xmlns="http://www.w3.org/2000/svg"><path d="M9.154 9.03a.9.9 0 0 1 1.273-1.272l3.58 3.58.027.026a.9.9 0 0 1 0 1.272l-3.607 3.607a.9.9 0 1 1-1.272-1.273L12.124 12z" fill="currentColor"></path></svg></a><div class="MenuList_submenu__ps0H2" id=":R2kmj9tjsq:" style="height:0"><ul><li><a data-focus-visible="false" href="https://kinsta.com/docs/devkinsta/devkinsta-site-management/email-inbox/">Email Inbox</a></li><li><a data-focus-visible="false" href="https://kinsta.com/docs/devkinsta/devkinsta-site-management/php-versions/">PHP Versions</a></li><li><a data-focus-visible="false" href="https://kinsta.com/docs/devkinsta/devkinsta-site-management/subdomain-multisite/">Multisite Subdomain</a></li><li><a data-focus-visible="false" href="https://kinsta.com/docs/devkinsta/devkinsta-site-management/browse-devkinsta-site-from-another-device/">Access from Another Device</a></li></ul></div></li></ul></li><li><ul class="MenuList_root__QxB0i"><li class="MenuList_hasSubmenu__LEyVR"><a aria-controls=":R3kmj9tjsq:" aria-expanded="false" class="MenuList_toggle__dY_ji" data-focus-visible="false" href="https://kinsta.com/docs/devkinsta/settings/"><span>Settings</span><svg aria-hidden="true" class="spectra-ChevronRightSmall-icon spectra-icon MenuList_chevron__qjSZa" fill="none" height="24" viewBox="0 0 24 24" width="24" xmlns="http://www.w3.org/2000/svg"><path d="M9.154 9.03a.9.9 0 0 1 1.273-1.272l3.58 3.58.027.026a.9.9 0 0 1 0 1.272l-3.607 3.607a.9.9 0 1 1-1.272-1.273L12.124 12z" fill="currentColor"></path></svg></a><div class="MenuList_submenu__ps0H2" id=":R3kmj9tjsq:" style="height:0"><ul><li><a data-focus-visible="false" href="https://kinsta.com/docs/devkinsta/settings/offline-mode/">Offline Mode</a></li></ul></div></li></ul></li><li><a data-focus-visible="false" href="https://kinsta.com/docs/devkinsta/wp-cli/">WP-CLI</a></li><li><ul class="MenuList_root__QxB0i"><li class="MenuList_hasSubmenu__LEyVR"><a aria-controls=":R5kmj9tjsq:" aria-expanded="false" class="MenuList_toggle__dY_ji" data-focus-visible="false" href="https://kinsta.com/docs/devkinsta/devkinsta-database/"><span>Database Management</span><svg aria-hidden="true" class="spectra-ChevronRightSmall-icon spectra-icon MenuList_chevron__qjSZa" fill="none" height="24" viewBox="0 0 24 24" width="24" xmlns="http://www.w3.org/2000/svg"><path d="M9.154 9.03a.9.9 0 0 1 1.273-1.272l3.58 3.58.027.026a.9.9 0 0 1 0 1.272l-3.607 3.607a.9.9 0 1 1-1.272-1.273L12.124 12z" fill="currentColor"></path></svg></a><div class="MenuList_submenu__ps0H2" id=":R5kmj9tjsq:" style="height:0"><ul><li><a data-focus-visible="false" href="https://kinsta.com/docs/devkinsta/devkinsta-database/database-manager/">Database Manager</a></li><li><a data-focus-visible="false" href="https://kinsta.com/docs/devkinsta/devkinsta-database/database-tools/">External Database Tools</a></li></ul></div></li></ul></li><li><a data-focus-visible="false" href="https://kinsta.com/docs/devkinsta/devkinsta-integration/">Kinsta Integration</a></li><li><ul class="MenuList_root__QxB0i"><li class="MenuList_hasSubmenu__LEyVR"><a aria-controls=":R7kmj9tjsq:" aria-expanded="true" class="MenuList_toggle__dY_ji" data-focus-visible="false" href="https://kinsta.com/docs/devkinsta/devkinsta-troubleshooting/"><span>Troubleshooting</span><svg aria-hidden="true" class="spectra-ChevronRightSmall-icon spectra-icon MenuList_chevron__qjSZa" fill="none" height="24" viewBox="0 0 24 24" width="24" xmlns="http://www.w3.org/2000/svg"><path d="M9.154 9.03a.9.9 0 0 1 1.273-1.272l3.58 3.58.027.026a.9.9 0 0 1 0 1.272l-3.607 3.607a.9.9 0 1 1-1.272-1.273L12.124 12z" fill="currentColor"></path></svg></a><div class="MenuList_submenu__ps0H2" id=":R7kmj9tjsq:"><ul><li><a data-focus-visible="false" href="https://kinsta.com/docs/devkinsta/devkinsta-troubleshooting/logging/">Logs and Debugging</a></li><li><a data-focus-visible="false" href="https://kinsta.com/docs/devkinsta/devkinsta-troubleshooting/xdebug-support/">Xdebug Support</a></li><li><a aria-current="page" data-focus-visible="false" href="https://kinsta.com/docs/devkinsta/devkinsta-troubleshooting/error-codes/">Error Codes</a></li><li><a data-focus-visible="false" href="https://kinsta.com/docs/devkinsta/devkinsta-troubleshooting/switch-docker-wsl-to-hyper-v/">Windows Issues</a></li></ul></div></li></ul></li><li><ul class="MenuList_root__QxB0i"><li class="MenuList_hasSubmenu__LEyVR"><a aria-controls=":R8kmj9tjsq:" aria-expanded="false" class="MenuList_toggle__dY_ji" data-focus-visible="false" href="https://kinsta.com/docs/devkinsta/devkinsta-reference/"><span>Reference</span><svg aria-hidden="true" class="spectra-ChevronRightSmall-icon spectra-icon MenuList_chevron__qjSZa" fill="none" height="24" viewBox="0 0 24 24" width="24" xmlns="http://www.w3.org/2000/svg"><path d="M9.154 9.03a.9.9 0 0 1 1.273-1.272l3.58 3.58.027.026a.9.9 0 0 1 0 1.272l-3.607 3.607a.9.9 0 1 1-1.272-1.273L12.124 12z" fill="currentColor"></path></svg></a><div class="MenuList_submenu__ps0H2" id=":R8kmj9tjsq:" style="height:0"><ul><li><a data-focus-visible="false" href="https://kinsta.com/docs/devkinsta/devkinsta-reference/uninstall-devkinsta/">Uninstall DevKinsta</a></li><li><a data-focus-visible="false" href="https://kinsta.com/docs/devkinsta/devkinsta-reference/faq/">FAQs</a></li></ul></div></li></ul></li></ul></section><section class="MenuSection_root__AJiBA"><h4 class="MenuSection_heading__PZ0Gk"><a data-focus-visible="false" href="https://kinsta.com/docs/kinsta-api/">Kinsta API</a></h4><ul><ul><li><a data-focus-visible="false" target="_blank" href="https://api-docs.kinsta.com">Kinsta API Reference</a></li></ul></ul></section><section class="MenuSection_root__AJiBA"><h4 class="MenuSection_heading__PZ0Gk"><a data-focus-visible="false" href="https://kinsta.com/docs/billing/">Billing</a></h4><ul><li><ul class="MenuList_root__QxB0i"><li class="MenuList_hasSubmenu__LEyVR"><a aria-controls=":R1kuj9tjsq:" aria-expanded="false" class="MenuList_toggle__dY_ji" data-focus-visible="false" href="https://kinsta.com/docs/billing/wordpress-hosting-plans/"><span>WordPress Hosting Plans</span><svg aria-hidden="true" class="spectra-ChevronRightSmall-icon spectra-icon MenuList_chevron__qjSZa" fill="none" height="24" viewBox="0 0 24 24" width="24" xmlns="http://www.w3.org/2000/svg"><path d="M9.154 9.03a.9.9 0 0 1 1.273-1.272l3.58 3.58.027.026a.9.9 0 0 1 0 1.272l-3.607 3.607a.9.9 0 1 1-1.272-1.273L12.124 12z" fill="currentColor"></path></svg></a><div class="MenuList_submenu__ps0H2" id=":R1kuj9tjsq:" style="height:0"><ul><li><a data-focus-visible="false" href="https://kinsta.com/docs/billing/wordpress-hosting-plans/overages/">Overages</a></li><li><a data-focus-visible="false" href="https://kinsta.com/docs/billing/wordpress-hosting-plans/cancel-wordpress-plan/">Cancel WordPress Plan</a></li><li><a data-focus-visible="false" href="https://kinsta.com/docs/billing/wordpress-hosting-plans/discounts/">Discounts</a></li></ul></div></li></ul></li><li><a data-focus-visible="false" href="https://kinsta.com/docs/billing/static-site-pricing/">Static Site Pricing</a></li><li><a data-focus-visible="false" href="https://kinsta.com/docs/billing/application-hosting-pricing/">Application Pricing</a></li><li><a data-focus-visible="false" href="https://kinsta.com/docs/billing/database-hosting-pricing/">Database Pricing</a></li><li><a data-focus-visible="false" href="https://kinsta.com/docs/billing/invoices/">Invoices</a></li><li><ul class="MenuList_root__QxB0i"><li class="MenuList_hasSubmenu__LEyVR"><a aria-controls=":R6kuj9tjsq:" aria-expanded="false" class="MenuList_toggle__dY_ji" data-focus-visible="false" href="https://kinsta.com/docs/billing/payments/"><span>Payment Methods</span><svg aria-hidden="true" class="spectra-ChevronRightSmall-icon spectra-icon MenuList_chevron__qjSZa" fill="none" height="24" viewBox="0 0 24 24" width="24" xmlns="http://www.w3.org/2000/svg"><path d="M9.154 9.03a.9.9 0 0 1 1.273-1.272l3.58 3.58.027.026a.9.9 0 0 1 0 1.272l-3.607 3.607a.9.9 0 1 1-1.272-1.273L12.124 12z" fill="currentColor"></path></svg></a><div class="MenuList_submenu__ps0H2" id=":R6kuj9tjsq:" style="height:0"><ul><li><a data-focus-visible="false" href="https://kinsta.com/docs/billing/payments/unpaid-invoice/">Failed Payments</a></li></ul></div></li></ul></li><li><a data-focus-visible="false" href="https://kinsta.com/docs/billing/account-credits/">Account Credits</a></li><li><a data-focus-visible="false" href="https://kinsta.com/docs/billing/tax-vat-gst/">Tax, VAT, and GST</a></li><li><a data-focus-visible="false" href="https://kinsta.com/docs/billing/update-billing-address/">Billing Details</a></li><li><a data-focus-visible="false" href="https://kinsta.com/docs/billing/billing-questions/">FAQs</a></li></ul></section><section class="MenuSection_root__AJiBA"><h4 class="MenuSection_heading__PZ0Gk"><a data-focus-visible="false" href="https://kinsta.com/docs/company-settings/">Company Settings</a></h4><ul><li><a data-focus-visible="false" href="https://kinsta.com/docs/company-settings/create-company/">New Company</a></li><li><a data-focus-visible="false" href="https://kinsta.com/docs/company-settings/transfer-ownership/">Transfer Ownership</a></li><li><a data-focus-visible="false" href="https://kinsta.com/docs/company-settings/user-management/">User Management</a></li><li><a data-focus-visible="false" href="https://kinsta.com/docs/company-settings/activity-log/">Activity Log</a></li></ul></section><section class="MenuSection_root__AJiBA"><h4 class="MenuSection_heading__PZ0Gk"><a data-focus-visible="false" href="https://kinsta.com/docs/user-settings/">User Settings</a></h4><ul><li><a data-focus-visible="false" href="https://kinsta.com/docs/user-settings/logging-in/">Logging In</a></li><li><a data-focus-visible="false" href="https://kinsta.com/docs/user-settings/notifications/">Notifications</a></li><li><a data-focus-visible="false" href="https://kinsta.com/docs/user-settings/omni-search/">Omni-Search</a></li><li><a data-focus-visible="false" href="https://kinsta.com/docs/user-settings/delete-account/">Delete My Kinsta Account</a></li></ul></section><section class="MenuSection_root__AJiBA"><h4 class="MenuSection_heading__PZ0Gk"><a data-focus-visible="false" href="https://kinsta.com/docs/support/">Support</a></h4><ul><li><ul class="MenuList_root__QxB0i"><li class="MenuList_hasSubmenu__LEyVR"><a aria-controls=":R1laj9tjsq:" aria-expanded="false" class="MenuList_toggle__dY_ji" data-focus-visible="false" href="https://kinsta.com/docs/support/scope-of-support/"><span>Scope of Support</span><svg aria-hidden="true" class="spectra-ChevronRightSmall-icon spectra-icon MenuList_chevron__qjSZa" fill="none" height="24" viewBox="0 0 24 24" width="24" xmlns="http://www.w3.org/2000/svg"><path d="M9.154 9.03a.9.9 0 0 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data-focus-visible="false" href="https://kinsta.com/docs/service-information/referrals-faq/">Referral Program</a></li><li><a data-focus-visible="false" href="https://kinsta.com/docs/service-information/prohibited-content/">Prohibited Content</a></li><li><a data-focus-visible="false" href="https://kinsta.com/docs/service-information/disclose-security-vulnerability/">Disclose a Vulnerability</a></li><li><a data-focus-visible="false" href="https://kinsta.com/docs/service-information/new-accounts-from-russia/">Russian Accounts and Domains</a></li><li><a data-focus-visible="false" href="https://kinsta.com/docs/service-information/soc-2/">SOC 2</a></li><li><a data-focus-visible="false" href="https://kinsta.com/docs/service-information/security-roles-responsibilities/">Security Roles and Responsibilities</a></li></ul></section></nav></header><div id="docs-inner"><div class="DocsActionsBar_root__8Laqy"><div class="DocsActionsBar_container__WvASA container"><span data-focus-scope-start="true" 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class="DocsActionsBar_actions__DPlh7"><a class="spectra-LinkButton-root LinkButton_root__jn3aL" href="https://kinsta.com/" data-size="m" data-variant="tertiary">Kinsta.com</a><a class="spectra-LinkButton-root LinkButton_root__jn3aL" data-has-suffix="true" href="https://community.kinsta.com" target="_blank" data-size="m" data-variant="tertiary"><span class="spectra-LinkButton-infix">Community<span class="spectra-ScreenReaderText-root ScreenReaderText_root__qEbAb">Opens in a new tab</span></span><span class="spectra-LinkButton-suffix LinkButton_suffix__A2q5J"><svg aria-hidden="true" class="spectra-ArrowFromSquareRightTop-icon spectra-icon" fill="none" height="24" viewBox="0 0 24 24" width="24" xmlns="http://www.w3.org/2000/svg"><path d="M21.121 2h.018a.9.9 0 0 1 .9.9V8a.9.9 0 1 1-1.8 0V5.034l-8.703 8.702a.9.9 0 1 1-1.272-1.272L18.927 3.8h-2.888a.9.9 0 1 1 0-1.8h5.082" fill="currentColor"></path><path d="M6.45 7.8a2.65 2.65 0 0 0-2.65 2.65v7.1a2.65 2.65 0 0 0 2.65 2.65h7.1a2.65 2.65 0 0 0 2.65-2.65V14a.9.9 0 1 1 1.8 0v3.55A4.45 4.45 0 0 1 13.55 22h-7.1A4.45 4.45 0 0 1 2 17.55v-7.1A4.45 4.45 0 0 1 6.45 6H10a.9.9 0 1 1 0 1.8z" fill="currentColor"></path></svg></span></a><a class="spectra-LinkButton-root LinkButton_root__jn3aL" data-has-suffix="true" href="https://my.kinsta.com?lang=en" target="_blank" data-size="m" data-variant="tertiary"><span class="spectra-LinkButton-infix">MyKinsta<span class="spectra-ScreenReaderText-root ScreenReaderText_root__qEbAb">Opens in a new tab</span></span><span class="spectra-LinkButton-suffix LinkButton_suffix__A2q5J"><svg aria-hidden="true" class="spectra-ArrowFromSquareRightTop-icon spectra-icon" fill="none" height="24" viewBox="0 0 24 24" width="24" xmlns="http://www.w3.org/2000/svg"><path d="M21.121 2h.018a.9.9 0 0 1 .9.9V8a.9.9 0 1 1-1.8 0V5.034l-8.703 8.702a.9.9 0 1 1-1.272-1.272L18.927 3.8h-2.888a.9.9 0 1 1 0-1.8h5.082" fill="currentColor"></path><path d="M6.45 7.8a2.65 2.65 0 0 0-2.65 2.65v7.1a2.65 2.65 0 0 0 2.65 2.65h7.1a2.65 2.65 0 0 0 2.65-2.65V14a.9.9 0 1 1 1.8 0v3.55A4.45 4.45 0 0 1 13.55 22h-7.1A4.45 4.45 0 0 1 2 17.55v-7.1A4.45 4.45 0 0 1 6.45 6H10a.9.9 0 1 1 0 1.8z" fill="currentColor"></path></svg></span></a></div></div></div><main id="main"><article class="DocsSinglePost_root__zfiLl container"><div class="DocsSinglePost_content__shmVm"><header class="DocsSinglePost_header__hQ0uq"><nav class="spectra-Breadcrumbs-root SiteBreadcrumbs_root__LSIJ6 Breadcrumbs_root__tf75D" id="breadcrumbs" aria-label="Breadcrumbs"><ol class="spectra-Breadcrumbs-list Breadcrumbs_list__TiugM"><li class="spectra-BreadcrumbsItem-root BreadcrumbsItem_root__25Cco"><a href="https://kinsta.com/docs/devkinsta/" class="spectra-BreadcrumbsItem-link BreadcrumbsItem_link__L791K">Docs</a><span aria-hidden="true" class="spectra-BreadcrumbsItem-separator BreadcrumbsItem_separator__SSSLO"><svg aria-hidden="true" class="spectra-ChevronRight-icon spectra-icon" fill="none" height="16" viewBox="0 0 24 24" width="16" xmlns="http://www.w3.org/2000/svg"><path d="M9.366 5.638a.9.9 0 1 0-1.272 1.273l5.09 5.091-5.09 5.091a.9.9 0 0 0 1.272 1.273l5.728-5.727a.9.9 0 0 0 0-1.273z" fill="currentColor"></path></svg></span></li><li class="spectra-BreadcrumbsItem-root BreadcrumbsItem_root__25Cco"><a href="https://kinsta.com/docs/devkinsta/devkinsta-troubleshooting/" class="spectra-BreadcrumbsItem-link BreadcrumbsItem_link__L791K">Troubleshooting</a><span aria-hidden="true" class="spectra-BreadcrumbsItem-separator BreadcrumbsItem_separator__SSSLO"><svg aria-hidden="true" class="spectra-ChevronRight-icon spectra-icon" fill="none" height="16" viewBox="0 0 24 24" width="16" xmlns="http://www.w3.org/2000/svg"><path d="M9.366 5.638a.9.9 0 1 0-1.272 1.273l5.09 5.091-5.09 5.091a.9.9 0 0 0 1.272 1.273l5.728-5.727a.9.9 0 0 0 0-1.273z" fill="currentColor"></path></svg></span></li><li class="spectra-BreadcrumbsItem-root BreadcrumbsItem_root__25Cco"><span class="spectra-BreadcrumbsItem-link BreadcrumbsItem_link__L791K" aria-disabled="true" role="link" aria-current="page">Error Codes</span></li></ol></nav><h1 class="DocsSinglePost_title__Jlq_N">Error Codes</h1><time class="DocsSinglePost_modified__NQGEi" dateTime="2024-10-11T10:51:16">Last updated October 11, 2024</time></header><div class="DocsSinglePost_body__TyKEP typography"><p>Below are errors with descriptions and solutions that you may see if an issue occurs in DevKinsta. Give the suggested solutions a try, and if the issue persists, report it to the <a href="https://community.kinsta.com/c/devkinsta/bug-reports/" target="_blank" rel="noopener noreferrer">DevKinsta Community Forum</a>.</p><h2 id="viewing-the-application-log-file" class="Heading_root__6SfRo"><span class="Heading_anchor__JwDnI"><button class="spectra-Button-root Heading_anchorButton__kxDvK Button_root__8us2L" type="button" aria-label="Copy link to this section" data-size="xs" data-variant="tertiary"><svg aria-hidden="true" class="spectra-Link-icon spectra-icon" fill="none" height="24" viewBox="0 0 24 24" width="24" xmlns="http://www.w3.org/2000/svg"><path d="M20.492 10.786a5.143 5.143 0 0 0 0-7.277C19.492 2.5 18.172 2 16.852 2c-.17 0-.33.01-.49.02-.331.04-.661.1-.981.19-.8.24-1.54.67-2.17 1.3L11.7 5.017l-.06.059q-.06.054-.11.111l-1.01 1.01s-.01.02-.02.03c.11-.02.23-.02.34-.02.67 0 1.32.09 1.94.28q.162-.165.308-.31c.734-.741 1.143-1.154 1.373-1.42l.02.02c.66-.65 1.51-.979 2.37-.979s1.72.33 2.37.98a3.365 3.365 0 0 1 0 4.737l-3.69 3.688c-.24.25-.52.45-.81.6-.19.1-.4.18-.6.24l-.023.008q-.026.011-.048.012c-.29.08-.59.12-.89.12-.35 0-.7-.05-1.03-.16-.18-.06-.36-.13-.53-.22-.29-.15-.57-.35-.81-.6-.39-.39-.66-.85-.81-1.339-.09.05-.17.12-.24.19q-.324.33-.613.617-.29.288-.538.542c.24.45.55.88.93 1.26s.81.69 1.26.93c.63.33 1.301.509 1.991.559.13.02.26.02.39.02.79 0 1.57-.18 2.29-.54.491-.24.951-.56 1.351-.97z" fill="currentColor"></path><path d="m15.407 10.789.004-.003v.01zM15.407 10.789a5.2 5.2 0 0 0-2.187-2.192c-.62-.32-1.29-.51-2-.56-.12-.02-.25-.02-.38-.02-.81 0-1.59.19-2.29.54-.491.24-.951.57-1.351.97l-3.691 3.687a5.143 5.143 0 0 0 0 7.277c1 1.01 2.32 1.509 3.64 1.509s2.641-.5 3.642-1.51c1.12-1.119 2.07-2.068 2.72-2.708h-.35c-.66 0-1.31-.09-1.93-.28l-1.71 1.71c-.65.659-1.511.979-2.371.979s-1.71-.32-2.37-.98a3.365 3.365 0 0 1 0-4.737c.04-.04.85-.85 1.72-1.71.56-.57 1.14-1.149 1.53-1.529.27-.28.44-.45.44-.45.41-.41.92-.71 1.48-.859.28-.08.58-.12.89-.12.36 0 .71.06 1.041.16.5.17.95.44 1.33.82.39.39.66.85.81 1.339a2 2 0 0 0 .24-.19z" fill="currentColor"></path></svg></button></span>Viewing the application log file</h2><p><ins></ins>Checking the application log file (main.log) is sometimes recommended for investigating errors. This log file can be accessed from the Help and Support screen in DevKinsta; click the question mark (?) icon in the left sidebar, then click <strong>Reveal log file in File Manager</strong> under the <strong>Support forum</strong> heading. On macOS, you can also go to <strong>Help</strong> > <strong>Reveal log</strong> file in the DevKinsta application menu at the top of the screen.</p><p>If you’re unable to start DevKinsta and access the log file through the Help and Support screen, you can open and view the log file manually on your computer. The path to the application log file (main.log) varies slightly between operating systems.</p><h3 id="windows" class="Heading_root__6SfRo"><span class="Heading_anchor__JwDnI"><button class="spectra-Button-root Heading_anchorButton__kxDvK Button_root__8us2L" type="button" aria-label="Copy link to this section" data-size="xs" data-variant="tertiary"><svg aria-hidden="true" class="spectra-Link-icon spectra-icon" fill="none" height="24" viewBox="0 0 24 24" width="24" xmlns="http://www.w3.org/2000/svg"><path d="M20.492 10.786a5.143 5.143 0 0 0 0-7.277C19.492 2.5 18.172 2 16.852 2c-.17 0-.33.01-.49.02-.331.04-.661.1-.981.19-.8.24-1.54.67-2.17 1.3L11.7 5.017l-.06.059q-.06.054-.11.111l-1.01 1.01s-.01.02-.02.03c.11-.02.23-.02.34-.02.67 0 1.32.09 1.94.28q.162-.165.308-.31c.734-.741 1.143-1.154 1.373-1.42l.02.02c.66-.65 1.51-.979 2.37-.979s1.72.33 2.37.98a3.365 3.365 0 0 1 0 4.737l-3.69 3.688c-.24.25-.52.45-.81.6-.19.1-.4.18-.6.24l-.023.008q-.026.011-.048.012c-.29.08-.59.12-.89.12-.35 0-.7-.05-1.03-.16-.18-.06-.36-.13-.53-.22-.29-.15-.57-.35-.81-.6-.39-.39-.66-.85-.81-1.339-.09.05-.17.12-.24.19q-.324.33-.613.617-.29.288-.538.542c.24.45.55.88.93 1.26s.81.69 1.26.93c.63.33 1.301.509 1.991.559.13.02.26.02.39.02.79 0 1.57-.18 2.29-.54.491-.24.951-.56 1.351-.97z" fill="currentColor"></path><path d="m15.407 10.789.004-.003v.01zM15.407 10.789a5.2 5.2 0 0 0-2.187-2.192c-.62-.32-1.29-.51-2-.56-.12-.02-.25-.02-.38-.02-.81 0-1.59.19-2.29.54-.491.24-.951.57-1.351.97l-3.691 3.687a5.143 5.143 0 0 0 0 7.277c1 1.01 2.32 1.509 3.64 1.509s2.641-.5 3.642-1.51c1.12-1.119 2.07-2.068 2.72-2.708h-.35c-.66 0-1.31-.09-1.93-.28l-1.71 1.71c-.65.659-1.511.979-2.371.979s-1.71-.32-2.37-.98a3.365 3.365 0 0 1 0-4.737c.04-.04.85-.85 1.72-1.71.56-.57 1.14-1.149 1.53-1.529.27-.28.44-.45.44-.45.41-.41.92-.71 1.48-.859.28-.08.58-.12.89-.12.36 0 .71.06 1.041.16.5.17.95.44 1.33.82.39.39.66.85.81 1.339a2 2 0 0 0 .24-.19z" fill="currentColor"></path></svg></button></span>Windows</h3><div class="spectra-CodeHighlight-root hljs CodeHighlight_root__6Q609" data-theme="dark"><div class="spectra-CodeHighlight-header CodeHighlight_header__pxk_1"><button class="spectra-Button-root spectra-CodeHighlight-copy-button Button_root__8us2L" data-has-suffix="true" type="button" data-size="xs" data-variant="tertiary"><span class="spectra-Button-affix spectra-Button-suffix">Copy</span><span class="spectra-Button-affix spectra-Button-suffix Button_suffix__PqDfC"><svg aria-hidden="true" class="spectra-Copy-icon spectra-icon" fill="none" height="16" viewBox="0 0 24 24" width="16" xmlns="http://www.w3.org/2000/svg"><path clip-rule="evenodd" d="M15.459 22c.96 0 1.737 0 2.366-.051.648-.053 1.218-.165 1.745-.434a4.45 4.45 0 0 0 1.945-1.945c.269-.527.38-1.098.434-1.745.051-.629.051-1.405.051-2.366V12.54c0-.96 0-1.737-.051-2.366-.053-.648-.165-1.218-.434-1.745a4.45 4.45 0 0 0-1.945-1.945c-.491-.25-1.025-.367-1.631-.424-.057-.6-.171-1.135-.424-1.631a4.45 4.45 0 0 0-1.945-1.945c-.527-.269-1.098-.38-1.745-.434C13.196 2 12.42 2 11.459 2H8.542c-.962 0-1.738 0-2.367.051-.648.053-1.218.165-1.745.434A4.45 4.45 0 0 0 2.485 4.43c-.269.527-.38 1.097-.434 1.745C2 6.804 2 7.58 2 8.542v2.917c0 .96 0 1.737.051 2.366.053.648.165 1.218.434 1.745a4.45 4.45 0 0 0 1.945 1.945c.496.253 1.03.367 1.631.424.057.604.173 1.139.424 1.631a4.45 4.45 0 0 0 1.945 1.945c.527.269 1.097.38 1.745.434.629.051 1.405.051 2.366.051zm-7.58-4c.047.343.116.57.21.753.254.499.66.904 1.158 1.158.232.118.538.2 1.075.244.547.044 1.25.045 2.258.045h2.84c1.009 0 1.711 0 2.258-.045.537-.044.843-.126 1.075-.244a2.65 2.65 0 0 0 1.158-1.158c.118-.232.2-.538.244-1.075.044-.547.045-1.25.045-2.258v-2.84c0-1.009 0-1.712-.045-2.258-.044-.537-.126-.843-.244-1.075a2.65 2.65 0 0 0-1.158-1.158c-.184-.094-.411-.163-.754-.21l.001.663v2.917c0 .96 0 1.737-.051 2.366-.053.648-.165 1.218-.434 1.745a4.45 4.45 0 0 1-1.945 1.945c-.527.269-1.098.38-1.745.434-.629.051-1.405.051-2.366.051H7.88m6.874-2.089c-.232.118-.538.2-1.075.244-.546.044-1.25.045-2.258.045H8.58c-1.009 0-1.712 0-2.258-.045-.537-.044-.843-.126-1.075-.244a2.65 2.65 0 0 1-1.158-1.158c-.118-.232-.2-.538-.244-1.075-.044-.546-.045-1.25-.045-2.258V8.58c0-1.009 0-1.712.045-2.258.044-.537.126-.843.244-1.075a2.65 2.65 0 0 1 1.158-1.158c.232-.118.538-.2 1.075-.244.546-.044 1.25-.045 2.258-.045h2.84c1.009 0 1.712 0 2.258.045.537.044.843.126 1.075.244.499.254.904.66 1.158 1.158.118.232.2.538.244 1.075.044.546.045 1.25.045 2.258v2.84c0 1.009 0 1.712-.045 2.258-.044.537-.126.843-.244 1.075a2.65 2.65 0 0 1-1.158 1.158" fill="currentColor" fill-rule="evenodd"></path></svg></span></button></div><pre><code>%userprofile%\AppData\Roaming\DevKinsta\logs</code></pre></div><h3 id="mac" class="Heading_root__6SfRo"><span class="Heading_anchor__JwDnI"><button class="spectra-Button-root Heading_anchorButton__kxDvK Button_root__8us2L" type="button" aria-label="Copy link to this section" data-size="xs" data-variant="tertiary"><svg aria-hidden="true" class="spectra-Link-icon spectra-icon" fill="none" height="24" viewBox="0 0 24 24" width="24" xmlns="http://www.w3.org/2000/svg"><path d="M20.492 10.786a5.143 5.143 0 0 0 0-7.277C19.492 2.5 18.172 2 16.852 2c-.17 0-.33.01-.49.02-.331.04-.661.1-.981.19-.8.24-1.54.67-2.17 1.3L11.7 5.017l-.06.059q-.06.054-.11.111l-1.01 1.01s-.01.02-.02.03c.11-.02.23-.02.34-.02.67 0 1.32.09 1.94.28q.162-.165.308-.31c.734-.741 1.143-1.154 1.373-1.42l.02.02c.66-.65 1.51-.979 2.37-.979s1.72.33 2.37.98a3.365 3.365 0 0 1 0 4.737l-3.69 3.688c-.24.25-.52.45-.81.6-.19.1-.4.18-.6.24l-.023.008q-.026.011-.048.012c-.29.08-.59.12-.89.12-.35 0-.7-.05-1.03-.16-.18-.06-.36-.13-.53-.22-.29-.15-.57-.35-.81-.6-.39-.39-.66-.85-.81-1.339-.09.05-.17.12-.24.19q-.324.33-.613.617-.29.288-.538.542c.24.45.55.88.93 1.26s.81.69 1.26.93c.63.33 1.301.509 1.991.559.13.02.26.02.39.02.79 0 1.57-.18 2.29-.54.491-.24.951-.56 1.351-.97z" fill="currentColor"></path><path d="m15.407 10.789.004-.003v.01zM15.407 10.789a5.2 5.2 0 0 0-2.187-2.192c-.62-.32-1.29-.51-2-.56-.12-.02-.25-.02-.38-.02-.81 0-1.59.19-2.29.54-.491.24-.951.57-1.351.97l-3.691 3.687a5.143 5.143 0 0 0 0 7.277c1 1.01 2.32 1.509 3.64 1.509s2.641-.5 3.642-1.51c1.12-1.119 2.07-2.068 2.72-2.708h-.35c-.66 0-1.31-.09-1.93-.28l-1.71 1.71c-.65.659-1.511.979-2.371.979s-1.71-.32-2.37-.98a3.365 3.365 0 0 1 0-4.737c.04-.04.85-.85 1.72-1.71.56-.57 1.14-1.149 1.53-1.529.27-.28.44-.45.44-.45.41-.41.92-.71 1.48-.859.28-.08.58-.12.89-.12.36 0 .71.06 1.041.16.5.17.95.44 1.33.82.39.39.66.85.81 1.339a2 2 0 0 0 .24-.19z" fill="currentColor"></path></svg></button></span>Mac</h3><div class="spectra-CodeHighlight-root hljs CodeHighlight_root__6Q609" data-theme="dark"><div class="spectra-CodeHighlight-header CodeHighlight_header__pxk_1"><button class="spectra-Button-root spectra-CodeHighlight-copy-button Button_root__8us2L" data-has-suffix="true" type="button" data-size="xs" data-variant="tertiary"><span class="spectra-Button-affix spectra-Button-suffix">Copy</span><span class="spectra-Button-affix spectra-Button-suffix Button_suffix__PqDfC"><svg aria-hidden="true" class="spectra-Copy-icon spectra-icon" fill="none" height="16" viewBox="0 0 24 24" width="16" xmlns="http://www.w3.org/2000/svg"><path clip-rule="evenodd" d="M15.459 22c.96 0 1.737 0 2.366-.051.648-.053 1.218-.165 1.745-.434a4.45 4.45 0 0 0 1.945-1.945c.269-.527.38-1.098.434-1.745.051-.629.051-1.405.051-2.366V12.54c0-.96 0-1.737-.051-2.366-.053-.648-.165-1.218-.434-1.745a4.45 4.45 0 0 0-1.945-1.945c-.491-.25-1.025-.367-1.631-.424-.057-.6-.171-1.135-.424-1.631a4.45 4.45 0 0 0-1.945-1.945c-.527-.269-1.098-.38-1.745-.434C13.196 2 12.42 2 11.459 2H8.542c-.962 0-1.738 0-2.367.051-.648.053-1.218.165-1.745.434A4.45 4.45 0 0 0 2.485 4.43c-.269.527-.38 1.097-.434 1.745C2 6.804 2 7.58 2 8.542v2.917c0 .96 0 1.737.051 2.366.053.648.165 1.218.434 1.745a4.45 4.45 0 0 0 1.945 1.945c.496.253 1.03.367 1.631.424.057.604.173 1.139.424 1.631a4.45 4.45 0 0 0 1.945 1.945c.527.269 1.097.38 1.745.434.629.051 1.405.051 2.366.051zm-7.58-4c.047.343.116.57.21.753.254.499.66.904 1.158 1.158.232.118.538.2 1.075.244.547.044 1.25.045 2.258.045h2.84c1.009 0 1.711 0 2.258-.045.537-.044.843-.126 1.075-.244a2.65 2.65 0 0 0 1.158-1.158c.118-.232.2-.538.244-1.075.044-.547.045-1.25.045-2.258v-2.84c0-1.009 0-1.712-.045-2.258-.044-.537-.126-.843-.244-1.075a2.65 2.65 0 0 0-1.158-1.158c-.184-.094-.411-.163-.754-.21l.001.663v2.917c0 .96 0 1.737-.051 2.366-.053.648-.165 1.218-.434 1.745a4.45 4.45 0 0 1-1.945 1.945c-.527.269-1.098.38-1.745.434-.629.051-1.405.051-2.366.051H7.88m6.874-2.089c-.232.118-.538.2-1.075.244-.546.044-1.25.045-2.258.045H8.58c-1.009 0-1.712 0-2.258-.045-.537-.044-.843-.126-1.075-.244a2.65 2.65 0 0 1-1.158-1.158c-.118-.232-.2-.538-.244-1.075-.044-.546-.045-1.25-.045-2.258V8.58c0-1.009 0-1.712.045-2.258.044-.537.126-.843.244-1.075a2.65 2.65 0 0 1 1.158-1.158c.232-.118.538-.2 1.075-.244.546-.044 1.25-.045 2.258-.045h2.84c1.009 0 1.712 0 2.258.045.537.044.843.126 1.075.244.499.254.904.66 1.158 1.158.118.232.2.538.244 1.075.044.546.045 1.25.045 2.258v2.84c0 1.009 0 1.712-.045 2.258-.044.537-.126.843-.244 1.075a2.65 2.65 0 0 1-1.158 1.158" fill="currentColor" fill-rule="evenodd"></path></svg></span></button></div><pre><code>/Users/<yourusername>/Library/Logs/DevKinsta</code></pre></div><h3 id="linux" class="Heading_root__6SfRo"><span class="Heading_anchor__JwDnI"><button class="spectra-Button-root Heading_anchorButton__kxDvK Button_root__8us2L" type="button" aria-label="Copy link to this section" data-size="xs" data-variant="tertiary"><svg aria-hidden="true" class="spectra-Link-icon spectra-icon" fill="none" height="24" viewBox="0 0 24 24" width="24" xmlns="http://www.w3.org/2000/svg"><path d="M20.492 10.786a5.143 5.143 0 0 0 0-7.277C19.492 2.5 18.172 2 16.852 2c-.17 0-.33.01-.49.02-.331.04-.661.1-.981.19-.8.24-1.54.67-2.17 1.3L11.7 5.017l-.06.059q-.06.054-.11.111l-1.01 1.01s-.01.02-.02.03c.11-.02.23-.02.34-.02.67 0 1.32.09 1.94.28q.162-.165.308-.31c.734-.741 1.143-1.154 1.373-1.42l.02.02c.66-.65 1.51-.979 2.37-.979s1.72.33 2.37.98a3.365 3.365 0 0 1 0 4.737l-3.69 3.688c-.24.25-.52.45-.81.6-.19.1-.4.18-.6.24l-.023.008q-.026.011-.048.012c-.29.08-.59.12-.89.12-.35 0-.7-.05-1.03-.16-.18-.06-.36-.13-.53-.22-.29-.15-.57-.35-.81-.6-.39-.39-.66-.85-.81-1.339-.09.05-.17.12-.24.19q-.324.33-.613.617-.29.288-.538.542c.24.45.55.88.93 1.26s.81.69 1.26.93c.63.33 1.301.509 1.991.559.13.02.26.02.39.02.79 0 1.57-.18 2.29-.54.491-.24.951-.56 1.351-.97z" fill="currentColor"></path><path d="m15.407 10.789.004-.003v.01zM15.407 10.789a5.2 5.2 0 0 0-2.187-2.192c-.62-.32-1.29-.51-2-.56-.12-.02-.25-.02-.38-.02-.81 0-1.59.19-2.29.54-.491.24-.951.57-1.351.97l-3.691 3.687a5.143 5.143 0 0 0 0 7.277c1 1.01 2.32 1.509 3.64 1.509s2.641-.5 3.642-1.51c1.12-1.119 2.07-2.068 2.72-2.708h-.35c-.66 0-1.31-.09-1.93-.28l-1.71 1.71c-.65.659-1.511.979-2.371.979s-1.71-.32-2.37-.98a3.365 3.365 0 0 1 0-4.737c.04-.04.85-.85 1.72-1.71.56-.57 1.14-1.149 1.53-1.529.27-.28.44-.45.44-.45.41-.41.92-.71 1.48-.859.28-.08.58-.12.89-.12.36 0 .71.06 1.041.16.5.17.95.44 1.33.82.39.39.66.85.81 1.339a2 2 0 0 0 .24-.19z" fill="currentColor"></path></svg></button></span>Linux</h3><div class="spectra-CodeHighlight-root hljs CodeHighlight_root__6Q609" data-theme="dark"><div class="spectra-CodeHighlight-header CodeHighlight_header__pxk_1"><button class="spectra-Button-root spectra-CodeHighlight-copy-button Button_root__8us2L" data-has-suffix="true" type="button" data-size="xs" data-variant="tertiary"><span class="spectra-Button-affix spectra-Button-suffix">Copy</span><span class="spectra-Button-affix spectra-Button-suffix Button_suffix__PqDfC"><svg aria-hidden="true" class="spectra-Copy-icon spectra-icon" fill="none" height="16" viewBox="0 0 24 24" width="16" xmlns="http://www.w3.org/2000/svg"><path clip-rule="evenodd" d="M15.459 22c.96 0 1.737 0 2.366-.051.648-.053 1.218-.165 1.745-.434a4.45 4.45 0 0 0 1.945-1.945c.269-.527.38-1.098.434-1.745.051-.629.051-1.405.051-2.366V12.54c0-.96 0-1.737-.051-2.366-.053-.648-.165-1.218-.434-1.745a4.45 4.45 0 0 0-1.945-1.945c-.491-.25-1.025-.367-1.631-.424-.057-.6-.171-1.135-.424-1.631a4.45 4.45 0 0 0-1.945-1.945c-.527-.269-1.098-.38-1.745-.434C13.196 2 12.42 2 11.459 2H8.542c-.962 0-1.738 0-2.367.051-.648.053-1.218.165-1.745.434A4.45 4.45 0 0 0 2.485 4.43c-.269.527-.38 1.097-.434 1.745C2 6.804 2 7.58 2 8.542v2.917c0 .96 0 1.737.051 2.366.053.648.165 1.218.434 1.745a4.45 4.45 0 0 0 1.945 1.945c.496.253 1.03.367 1.631.424.057.604.173 1.139.424 1.631a4.45 4.45 0 0 0 1.945 1.945c.527.269 1.097.38 1.745.434.629.051 1.405.051 2.366.051zm-7.58-4c.047.343.116.57.21.753.254.499.66.904 1.158 1.158.232.118.538.2 1.075.244.547.044 1.25.045 2.258.045h2.84c1.009 0 1.711 0 2.258-.045.537-.044.843-.126 1.075-.244a2.65 2.65 0 0 0 1.158-1.158c.118-.232.2-.538.244-1.075.044-.547.045-1.25.045-2.258v-2.84c0-1.009 0-1.712-.045-2.258-.044-.537-.126-.843-.244-1.075a2.65 2.65 0 0 0-1.158-1.158c-.184-.094-.411-.163-.754-.21l.001.663v2.917c0 .96 0 1.737-.051 2.366-.053.648-.165 1.218-.434 1.745a4.45 4.45 0 0 1-1.945 1.945c-.527.269-1.098.38-1.745.434-.629.051-1.405.051-2.366.051H7.88m6.874-2.089c-.232.118-.538.2-1.075.244-.546.044-1.25.045-2.258.045H8.58c-1.009 0-1.712 0-2.258-.045-.537-.044-.843-.126-1.075-.244a2.65 2.65 0 0 1-1.158-1.158c-.118-.232-.2-.538-.244-1.075-.044-.546-.045-1.25-.045-2.258V8.58c0-1.009 0-1.712.045-2.258.044-.537.126-.843.244-1.075a2.65 2.65 0 0 1 1.158-1.158c.232-.118.538-.2 1.075-.244.546-.044 1.25-.045 2.258-.045h2.84c1.009 0 1.712 0 2.258.045.537.044.843.126 1.075.244.499.254.904.66 1.158 1.158.118.232.2.538.244 1.075.044.546.045 1.25.045 2.258v2.84c0 1.009 0 1.712-.045 2.258-.044.537-.126.843-.244 1.075a2.65 2.65 0 0 1-1.158 1.158" fill="currentColor" fill-rule="evenodd"></path></svg></span></button></div><pre><code>~/.config/DevKinsta/logs on Ubuntu</code></pre></div><h2 id="dk0001" class="Heading_root__6SfRo"><span class="Heading_anchor__JwDnI"><button class="spectra-Button-root Heading_anchorButton__kxDvK Button_root__8us2L" type="button" aria-label="Copy link to this section" data-size="xs" data-variant="tertiary"><svg aria-hidden="true" class="spectra-Link-icon spectra-icon" fill="none" height="24" viewBox="0 0 24 24" width="24" xmlns="http://www.w3.org/2000/svg"><path d="M20.492 10.786a5.143 5.143 0 0 0 0-7.277C19.492 2.5 18.172 2 16.852 2c-.17 0-.33.01-.49.02-.331.04-.661.1-.981.19-.8.24-1.54.67-2.17 1.3L11.7 5.017l-.06.059q-.06.054-.11.111l-1.01 1.01s-.01.02-.02.03c.11-.02.23-.02.34-.02.67 0 1.32.09 1.94.28q.162-.165.308-.31c.734-.741 1.143-1.154 1.373-1.42l.02.02c.66-.65 1.51-.979 2.37-.979s1.72.33 2.37.98a3.365 3.365 0 0 1 0 4.737l-3.69 3.688c-.24.25-.52.45-.81.6-.19.1-.4.18-.6.24l-.023.008q-.026.011-.048.012c-.29.08-.59.12-.89.12-.35 0-.7-.05-1.03-.16-.18-.06-.36-.13-.53-.22-.29-.15-.57-.35-.81-.6-.39-.39-.66-.85-.81-1.339-.09.05-.17.12-.24.19q-.324.33-.613.617-.29.288-.538.542c.24.45.55.88.93 1.26s.81.69 1.26.93c.63.33 1.301.509 1.991.559.13.02.26.02.39.02.79 0 1.57-.18 2.29-.54.491-.24.951-.56 1.351-.97z" fill="currentColor"></path><path d="m15.407 10.789.004-.003v.01zM15.407 10.789a5.2 5.2 0 0 0-2.187-2.192c-.62-.32-1.29-.51-2-.56-.12-.02-.25-.02-.38-.02-.81 0-1.59.19-2.29.54-.491.24-.951.57-1.351.97l-3.691 3.687a5.143 5.143 0 0 0 0 7.277c1 1.01 2.32 1.509 3.64 1.509s2.641-.5 3.642-1.51c1.12-1.119 2.07-2.068 2.72-2.708h-.35c-.66 0-1.31-.09-1.93-.28l-1.71 1.71c-.65.659-1.511.979-2.371.979s-1.71-.32-2.37-.98a3.365 3.365 0 0 1 0-4.737c.04-.04.85-.85 1.72-1.71.56-.57 1.14-1.149 1.53-1.529.27-.28.44-.45.44-.45.41-.41.92-.71 1.48-.859.28-.08.58-.12.89-.12.36 0 .71.06 1.041.16.5.17.95.44 1.33.82.39.39.66.85.81 1.339a2 2 0 0 0 .24-.19z" fill="currentColor"></path></svg></button></span>DK0001</h2><h3 id="description" class="Heading_root__6SfRo"><span class="Heading_anchor__JwDnI"><button class="spectra-Button-root Heading_anchorButton__kxDvK Button_root__8us2L" type="button" aria-label="Copy link to this section" data-size="xs" data-variant="tertiary"><svg aria-hidden="true" class="spectra-Link-icon spectra-icon" fill="none" height="24" viewBox="0 0 24 24" width="24" xmlns="http://www.w3.org/2000/svg"><path d="M20.492 10.786a5.143 5.143 0 0 0 0-7.277C19.492 2.5 18.172 2 16.852 2c-.17 0-.33.01-.49.02-.331.04-.661.1-.981.19-.8.24-1.54.67-2.17 1.3L11.7 5.017l-.06.059q-.06.054-.11.111l-1.01 1.01s-.01.02-.02.03c.11-.02.23-.02.34-.02.67 0 1.32.09 1.94.28q.162-.165.308-.31c.734-.741 1.143-1.154 1.373-1.42l.02.02c.66-.65 1.51-.979 2.37-.979s1.72.33 2.37.98a3.365 3.365 0 0 1 0 4.737l-3.69 3.688c-.24.25-.52.45-.81.6-.19.1-.4.18-.6.24l-.023.008q-.026.011-.048.012c-.29.08-.59.12-.89.12-.35 0-.7-.05-1.03-.16-.18-.06-.36-.13-.53-.22-.29-.15-.57-.35-.81-.6-.39-.39-.66-.85-.81-1.339-.09.05-.17.12-.24.19q-.324.33-.613.617-.29.288-.538.542c.24.45.55.88.93 1.26s.81.69 1.26.93c.63.33 1.301.509 1.991.559.13.02.26.02.39.02.79 0 1.57-.18 2.29-.54.491-.24.951-.56 1.351-.97z" fill="currentColor"></path><path d="m15.407 10.789.004-.003v.01zM15.407 10.789a5.2 5.2 0 0 0-2.187-2.192c-.62-.32-1.29-.51-2-.56-.12-.02-.25-.02-.38-.02-.81 0-1.59.19-2.29.54-.491.24-.951.57-1.351.97l-3.691 3.687a5.143 5.143 0 0 0 0 7.277c1 1.01 2.32 1.509 3.64 1.509s2.641-.5 3.642-1.51c1.12-1.119 2.07-2.068 2.72-2.708h-.35c-.66 0-1.31-.09-1.93-.28l-1.71 1.71c-.65.659-1.511.979-2.371.979s-1.71-.32-2.37-.98a3.365 3.365 0 0 1 0-4.737c.04-.04.85-.85 1.72-1.71.56-.57 1.14-1.149 1.53-1.529.27-.28.44-.45.44-.45.41-.41.92-.71 1.48-.859.28-.08.58-.12.89-.12.36 0 .71.06 1.041.16.5.17.95.44 1.33.82.39.39.66.85.81 1.339a2 2 0 0 0 .24-.19z" fill="currentColor"></path></svg></button></span>Description: Not enough free disk space.</h3><p>During certain actions (DevKinsta installation, site creation, site import from MyKinsta, etc.), DevKinsta checks the currently available disk space. This error appears when there is not enough disk space on your local machine.</p><h3 id="solution" class="Heading_root__6SfRo"><span class="Heading_anchor__JwDnI"><button class="spectra-Button-root Heading_anchorButton__kxDvK Button_root__8us2L" type="button" aria-label="Copy link to this section" data-size="xs" data-variant="tertiary"><svg aria-hidden="true" class="spectra-Link-icon spectra-icon" fill="none" height="24" viewBox="0 0 24 24" width="24" xmlns="http://www.w3.org/2000/svg"><path d="M20.492 10.786a5.143 5.143 0 0 0 0-7.277C19.492 2.5 18.172 2 16.852 2c-.17 0-.33.01-.49.02-.331.04-.661.1-.981.19-.8.24-1.54.67-2.17 1.3L11.7 5.017l-.06.059q-.06.054-.11.111l-1.01 1.01s-.01.02-.02.03c.11-.02.23-.02.34-.02.67 0 1.32.09 1.94.28q.162-.165.308-.31c.734-.741 1.143-1.154 1.373-1.42l.02.02c.66-.65 1.51-.979 2.37-.979s1.72.33 2.37.98a3.365 3.365 0 0 1 0 4.737l-3.69 3.688c-.24.25-.52.45-.81.6-.19.1-.4.18-.6.24l-.023.008q-.026.011-.048.012c-.29.08-.59.12-.89.12-.35 0-.7-.05-1.03-.16-.18-.06-.36-.13-.53-.22-.29-.15-.57-.35-.81-.6-.39-.39-.66-.85-.81-1.339-.09.05-.17.12-.24.19q-.324.33-.613.617-.29.288-.538.542c.24.45.55.88.93 1.26s.81.69 1.26.93c.63.33 1.301.509 1.991.559.13.02.26.02.39.02.79 0 1.57-.18 2.29-.54.491-.24.951-.56 1.351-.97z" fill="currentColor"></path><path d="m15.407 10.789.004-.003v.01zM15.407 10.789a5.2 5.2 0 0 0-2.187-2.192c-.62-.32-1.29-.51-2-.56-.12-.02-.25-.02-.38-.02-.81 0-1.59.19-2.29.54-.491.24-.951.57-1.351.97l-3.691 3.687a5.143 5.143 0 0 0 0 7.277c1 1.01 2.32 1.509 3.64 1.509s2.641-.5 3.642-1.51c1.12-1.119 2.07-2.068 2.72-2.708h-.35c-.66 0-1.31-.09-1.93-.28l-1.71 1.71c-.65.659-1.511.979-2.371.979s-1.71-.32-2.37-.98a3.365 3.365 0 0 1 0-4.737c.04-.04.85-.85 1.72-1.71.56-.57 1.14-1.149 1.53-1.529.27-.28.44-.45.44-.45.41-.41.92-.71 1.48-.859.28-.08.58-.12.89-.12.36 0 .71.06 1.041.16.5.17.95.44 1.33.82.39.39.66.85.81 1.339a2 2 0 0 0 .24-.19z" fill="currentColor"></path></svg></button></span>Solution</h3><p>Free up disk space on your computer, and repeat the action that caused the initial error.</p><h2 id="dk0002" class="Heading_root__6SfRo"><span class="Heading_anchor__JwDnI"><button class="spectra-Button-root Heading_anchorButton__kxDvK Button_root__8us2L" type="button" aria-label="Copy link to this section" data-size="xs" data-variant="tertiary"><svg aria-hidden="true" class="spectra-Link-icon spectra-icon" fill="none" height="24" viewBox="0 0 24 24" width="24" xmlns="http://www.w3.org/2000/svg"><path d="M20.492 10.786a5.143 5.143 0 0 0 0-7.277C19.492 2.5 18.172 2 16.852 2c-.17 0-.33.01-.49.02-.331.04-.661.1-.981.19-.8.24-1.54.67-2.17 1.3L11.7 5.017l-.06.059q-.06.054-.11.111l-1.01 1.01s-.01.02-.02.03c.11-.02.23-.02.34-.02.67 0 1.32.09 1.94.28q.162-.165.308-.31c.734-.741 1.143-1.154 1.373-1.42l.02.02c.66-.65 1.51-.979 2.37-.979s1.72.33 2.37.98a3.365 3.365 0 0 1 0 4.737l-3.69 3.688c-.24.25-.52.45-.81.6-.19.1-.4.18-.6.24l-.023.008q-.026.011-.048.012c-.29.08-.59.12-.89.12-.35 0-.7-.05-1.03-.16-.18-.06-.36-.13-.53-.22-.29-.15-.57-.35-.81-.6-.39-.39-.66-.85-.81-1.339-.09.05-.17.12-.24.19q-.324.33-.613.617-.29.288-.538.542c.24.45.55.88.93 1.26s.81.69 1.26.93c.63.33 1.301.509 1.991.559.13.02.26.02.39.02.79 0 1.57-.18 2.29-.54.491-.24.951-.56 1.351-.97z" fill="currentColor"></path><path d="m15.407 10.789.004-.003v.01zM15.407 10.789a5.2 5.2 0 0 0-2.187-2.192c-.62-.32-1.29-.51-2-.56-.12-.02-.25-.02-.38-.02-.81 0-1.59.19-2.29.54-.491.24-.951.57-1.351.97l-3.691 3.687a5.143 5.143 0 0 0 0 7.277c1 1.01 2.32 1.509 3.64 1.509s2.641-.5 3.642-1.51c1.12-1.119 2.07-2.068 2.72-2.708h-.35c-.66 0-1.31-.09-1.93-.28l-1.71 1.71c-.65.659-1.511.979-2.371.979s-1.71-.32-2.37-.98a3.365 3.365 0 0 1 0-4.737c.04-.04.85-.85 1.72-1.71.56-.57 1.14-1.149 1.53-1.529.27-.28.44-.45.44-.45.41-.41.92-.71 1.48-.859.28-.08.58-.12.89-.12.36 0 .71.06 1.041.16.5.17.95.44 1.33.82.39.39.66.85.81 1.339a2 2 0 0 0 .24-.19z" fill="currentColor"></path></svg></button></span>DK0002</h2><h3 id="description-1" class="Heading_root__6SfRo"><span class="Heading_anchor__JwDnI"><button class="spectra-Button-root Heading_anchorButton__kxDvK Button_root__8us2L" type="button" aria-label="Copy link to this section" data-size="xs" data-variant="tertiary"><svg aria-hidden="true" class="spectra-Link-icon spectra-icon" fill="none" height="24" viewBox="0 0 24 24" width="24" xmlns="http://www.w3.org/2000/svg"><path d="M20.492 10.786a5.143 5.143 0 0 0 0-7.277C19.492 2.5 18.172 2 16.852 2c-.17 0-.33.01-.49.02-.331.04-.661.1-.981.19-.8.24-1.54.67-2.17 1.3L11.7 5.017l-.06.059q-.06.054-.11.111l-1.01 1.01s-.01.02-.02.03c.11-.02.23-.02.34-.02.67 0 1.32.09 1.94.28q.162-.165.308-.31c.734-.741 1.143-1.154 1.373-1.42l.02.02c.66-.65 1.51-.979 2.37-.979s1.72.33 2.37.98a3.365 3.365 0 0 1 0 4.737l-3.69 3.688c-.24.25-.52.45-.81.6-.19.1-.4.18-.6.24l-.023.008q-.026.011-.048.012c-.29.08-.59.12-.89.12-.35 0-.7-.05-1.03-.16-.18-.06-.36-.13-.53-.22-.29-.15-.57-.35-.81-.6-.39-.39-.66-.85-.81-1.339-.09.05-.17.12-.24.19q-.324.33-.613.617-.29.288-.538.542c.24.45.55.88.93 1.26s.81.69 1.26.93c.63.33 1.301.509 1.991.559.13.02.26.02.39.02.79 0 1.57-.18 2.29-.54.491-.24.951-.56 1.351-.97z" fill="currentColor"></path><path d="m15.407 10.789.004-.003v.01zM15.407 10.789a5.2 5.2 0 0 0-2.187-2.192c-.62-.32-1.29-.51-2-.56-.12-.02-.25-.02-.38-.02-.81 0-1.59.19-2.29.54-.491.24-.951.57-1.351.97l-3.691 3.687a5.143 5.143 0 0 0 0 7.277c1 1.01 2.32 1.509 3.64 1.509s2.641-.5 3.642-1.51c1.12-1.119 2.07-2.068 2.72-2.708h-.35c-.66 0-1.31-.09-1.93-.28l-1.71 1.71c-.65.659-1.511.979-2.371.979s-1.71-.32-2.37-.98a3.365 3.365 0 0 1 0-4.737c.04-.04.85-.85 1.72-1.71.56-.57 1.14-1.149 1.53-1.529.27-.28.44-.45.44-.45.41-.41.92-.71 1.48-.859.28-.08.58-.12.89-.12.36 0 .71.06 1.041.16.5.17.95.44 1.33.82.39.39.66.85.81 1.339a2 2 0 0 0 .24-.19z" fill="currentColor"></path></svg></button></span>Description: There is no internet connection.</h3><p>During certain actions (DevKinsta installation, site import from MyKinsta, etc.), DevKinsta checks for a stable Internet connection. This error appears if your local machine is not connected to the Internet.</p><h3 id="solution-1" class="Heading_root__6SfRo"><span class="Heading_anchor__JwDnI"><button class="spectra-Button-root Heading_anchorButton__kxDvK Button_root__8us2L" type="button" aria-label="Copy link to this section" data-size="xs" data-variant="tertiary"><svg aria-hidden="true" class="spectra-Link-icon spectra-icon" fill="none" height="24" viewBox="0 0 24 24" width="24" xmlns="http://www.w3.org/2000/svg"><path d="M20.492 10.786a5.143 5.143 0 0 0 0-7.277C19.492 2.5 18.172 2 16.852 2c-.17 0-.33.01-.49.02-.331.04-.661.1-.981.19-.8.24-1.54.67-2.17 1.3L11.7 5.017l-.06.059q-.06.054-.11.111l-1.01 1.01s-.01.02-.02.03c.11-.02.23-.02.34-.02.67 0 1.32.09 1.94.28q.162-.165.308-.31c.734-.741 1.143-1.154 1.373-1.42l.02.02c.66-.65 1.51-.979 2.37-.979s1.72.33 2.37.98a3.365 3.365 0 0 1 0 4.737l-3.69 3.688c-.24.25-.52.45-.81.6-.19.1-.4.18-.6.24l-.023.008q-.026.011-.048.012c-.29.08-.59.12-.89.12-.35 0-.7-.05-1.03-.16-.18-.06-.36-.13-.53-.22-.29-.15-.57-.35-.81-.6-.39-.39-.66-.85-.81-1.339-.09.05-.17.12-.24.19q-.324.33-.613.617-.29.288-.538.542c.24.45.55.88.93 1.26s.81.69 1.26.93c.63.33 1.301.509 1.991.559.13.02.26.02.39.02.79 0 1.57-.18 2.29-.54.491-.24.951-.56 1.351-.97z" fill="currentColor"></path><path d="m15.407 10.789.004-.003v.01zM15.407 10.789a5.2 5.2 0 0 0-2.187-2.192c-.62-.32-1.29-.51-2-.56-.12-.02-.25-.02-.38-.02-.81 0-1.59.19-2.29.54-.491.24-.951.57-1.351.97l-3.691 3.687a5.143 5.143 0 0 0 0 7.277c1 1.01 2.32 1.509 3.64 1.509s2.641-.5 3.642-1.51c1.12-1.119 2.07-2.068 2.72-2.708h-.35c-.66 0-1.31-.09-1.93-.28l-1.71 1.71c-.65.659-1.511.979-2.371.979s-1.71-.32-2.37-.98a3.365 3.365 0 0 1 0-4.737c.04-.04.85-.85 1.72-1.71.56-.57 1.14-1.149 1.53-1.529.27-.28.44-.45.44-.45.41-.41.92-.71 1.48-.859.28-.08.58-.12.89-.12.36 0 .71.06 1.041.16.5.17.95.44 1.33.82.39.39.66.85.81 1.339a2 2 0 0 0 .24-.19z" fill="currentColor"></path></svg></button></span>Solution</h3><p>Ensure your computer is connected to the Internet, and repeat the action that caused the initial error.</p><h2 id="dk0003" class="Heading_root__6SfRo"><span class="Heading_anchor__JwDnI"><button class="spectra-Button-root Heading_anchorButton__kxDvK Button_root__8us2L" type="button" aria-label="Copy link to this section" data-size="xs" data-variant="tertiary"><svg aria-hidden="true" class="spectra-Link-icon spectra-icon" fill="none" height="24" viewBox="0 0 24 24" width="24" xmlns="http://www.w3.org/2000/svg"><path d="M20.492 10.786a5.143 5.143 0 0 0 0-7.277C19.492 2.5 18.172 2 16.852 2c-.17 0-.33.01-.49.02-.331.04-.661.1-.981.19-.8.24-1.54.67-2.17 1.3L11.7 5.017l-.06.059q-.06.054-.11.111l-1.01 1.01s-.01.02-.02.03c.11-.02.23-.02.34-.02.67 0 1.32.09 1.94.28q.162-.165.308-.31c.734-.741 1.143-1.154 1.373-1.42l.02.02c.66-.65 1.51-.979 2.37-.979s1.72.33 2.37.98a3.365 3.365 0 0 1 0 4.737l-3.69 3.688c-.24.25-.52.45-.81.6-.19.1-.4.18-.6.24l-.023.008q-.026.011-.048.012c-.29.08-.59.12-.89.12-.35 0-.7-.05-1.03-.16-.18-.06-.36-.13-.53-.22-.29-.15-.57-.35-.81-.6-.39-.39-.66-.85-.81-1.339-.09.05-.17.12-.24.19q-.324.33-.613.617-.29.288-.538.542c.24.45.55.88.93 1.26s.81.69 1.26.93c.63.33 1.301.509 1.991.559.13.02.26.02.39.02.79 0 1.57-.18 2.29-.54.491-.24.951-.56 1.351-.97z" fill="currentColor"></path><path d="m15.407 10.789.004-.003v.01zM15.407 10.789a5.2 5.2 0 0 0-2.187-2.192c-.62-.32-1.29-.51-2-.56-.12-.02-.25-.02-.38-.02-.81 0-1.59.19-2.29.54-.491.24-.951.57-1.351.97l-3.691 3.687a5.143 5.143 0 0 0 0 7.277c1 1.01 2.32 1.509 3.64 1.509s2.641-.5 3.642-1.51c1.12-1.119 2.07-2.068 2.72-2.708h-.35c-.66 0-1.31-.09-1.93-.28l-1.71 1.71c-.65.659-1.511.979-2.371.979s-1.71-.32-2.37-.98a3.365 3.365 0 0 1 0-4.737c.04-.04.85-.85 1.72-1.71.56-.57 1.14-1.149 1.53-1.529.27-.28.44-.45.44-.45.41-.41.92-.71 1.48-.859.28-.08.58-.12.89-.12.36 0 .71.06 1.041.16.5.17.95.44 1.33.82.39.39.66.85.81 1.339a2 2 0 0 0 .24-.19z" fill="currentColor"></path></svg></button></span>DK0003</h2><h3 id="description-2" class="Heading_root__6SfRo"><span class="Heading_anchor__JwDnI"><button class="spectra-Button-root Heading_anchorButton__kxDvK Button_root__8us2L" type="button" aria-label="Copy link to this section" data-size="xs" data-variant="tertiary"><svg aria-hidden="true" class="spectra-Link-icon spectra-icon" fill="none" height="24" viewBox="0 0 24 24" width="24" xmlns="http://www.w3.org/2000/svg"><path d="M20.492 10.786a5.143 5.143 0 0 0 0-7.277C19.492 2.5 18.172 2 16.852 2c-.17 0-.33.01-.49.02-.331.04-.661.1-.981.19-.8.24-1.54.67-2.17 1.3L11.7 5.017l-.06.059q-.06.054-.11.111l-1.01 1.01s-.01.02-.02.03c.11-.02.23-.02.34-.02.67 0 1.32.09 1.94.28q.162-.165.308-.31c.734-.741 1.143-1.154 1.373-1.42l.02.02c.66-.65 1.51-.979 2.37-.979s1.72.33 2.37.98a3.365 3.365 0 0 1 0 4.737l-3.69 3.688c-.24.25-.52.45-.81.6-.19.1-.4.18-.6.24l-.023.008q-.026.011-.048.012c-.29.08-.59.12-.89.12-.35 0-.7-.05-1.03-.16-.18-.06-.36-.13-.53-.22-.29-.15-.57-.35-.81-.6-.39-.39-.66-.85-.81-1.339-.09.05-.17.12-.24.19q-.324.33-.613.617-.29.288-.538.542c.24.45.55.88.93 1.26s.81.69 1.26.93c.63.33 1.301.509 1.991.559.13.02.26.02.39.02.79 0 1.57-.18 2.29-.54.491-.24.951-.56 1.351-.97z" fill="currentColor"></path><path d="m15.407 10.789.004-.003v.01zM15.407 10.789a5.2 5.2 0 0 0-2.187-2.192c-.62-.32-1.29-.51-2-.56-.12-.02-.25-.02-.38-.02-.81 0-1.59.19-2.29.54-.491.24-.951.57-1.351.97l-3.691 3.687a5.143 5.143 0 0 0 0 7.277c1 1.01 2.32 1.509 3.64 1.509s2.641-.5 3.642-1.51c1.12-1.119 2.07-2.068 2.72-2.708h-.35c-.66 0-1.31-.09-1.93-.28l-1.71 1.71c-.65.659-1.511.979-2.371.979s-1.71-.32-2.37-.98a3.365 3.365 0 0 1 0-4.737c.04-.04.85-.85 1.72-1.71.56-.57 1.14-1.149 1.53-1.529.27-.28.44-.45.44-.45.41-.41.92-.71 1.48-.859.28-.08.58-.12.89-.12.36 0 .71.06 1.041.16.5.17.95.44 1.33.82.39.39.66.85.81 1.339a2 2 0 0 0 .24-.19z" fill="currentColor"></path></svg></button></span>Description: Couldn’t install Docker.</h3><p>This error appears when DevKinsta can’t install Docker Desktop; this may be due to insufficient system resources.</p><h3 id="solution-2" class="Heading_root__6SfRo"><span class="Heading_anchor__JwDnI"><button class="spectra-Button-root Heading_anchorButton__kxDvK Button_root__8us2L" type="button" aria-label="Copy link to this section" data-size="xs" data-variant="tertiary"><svg aria-hidden="true" class="spectra-Link-icon spectra-icon" fill="none" height="24" viewBox="0 0 24 24" width="24" xmlns="http://www.w3.org/2000/svg"><path d="M20.492 10.786a5.143 5.143 0 0 0 0-7.277C19.492 2.5 18.172 2 16.852 2c-.17 0-.33.01-.49.02-.331.04-.661.1-.981.19-.8.24-1.54.67-2.17 1.3L11.7 5.017l-.06.059q-.06.054-.11.111l-1.01 1.01s-.01.02-.02.03c.11-.02.23-.02.34-.02.67 0 1.32.09 1.94.28q.162-.165.308-.31c.734-.741 1.143-1.154 1.373-1.42l.02.02c.66-.65 1.51-.979 2.37-.979s1.72.33 2.37.98a3.365 3.365 0 0 1 0 4.737l-3.69 3.688c-.24.25-.52.45-.81.6-.19.1-.4.18-.6.24l-.023.008q-.026.011-.048.012c-.29.08-.59.12-.89.12-.35 0-.7-.05-1.03-.16-.18-.06-.36-.13-.53-.22-.29-.15-.57-.35-.81-.6-.39-.39-.66-.85-.81-1.339-.09.05-.17.12-.24.19q-.324.33-.613.617-.29.288-.538.542c.24.45.55.88.93 1.26s.81.69 1.26.93c.63.33 1.301.509 1.991.559.13.02.26.02.39.02.79 0 1.57-.18 2.29-.54.491-.24.951-.56 1.351-.97z" fill="currentColor"></path><path d="m15.407 10.789.004-.003v.01zM15.407 10.789a5.2 5.2 0 0 0-2.187-2.192c-.62-.32-1.29-.51-2-.56-.12-.02-.25-.02-.38-.02-.81 0-1.59.19-2.29.54-.491.24-.951.57-1.351.97l-3.691 3.687a5.143 5.143 0 0 0 0 7.277c1 1.01 2.32 1.509 3.64 1.509s2.641-.5 3.642-1.51c1.12-1.119 2.07-2.068 2.72-2.708h-.35c-.66 0-1.31-.09-1.93-.28l-1.71 1.71c-.65.659-1.511.979-2.371.979s-1.71-.32-2.37-.98a3.365 3.365 0 0 1 0-4.737c.04-.04.85-.85 1.72-1.71.56-.57 1.14-1.149 1.53-1.529.27-.28.44-.45.44-.45.41-.41.92-.71 1.48-.859.28-.08.58-.12.89-.12.36 0 .71.06 1.041.16.5.17.95.44 1.33.82.39.39.66.85.81 1.339a2 2 0 0 0 .24-.19z" fill="currentColor"></path></svg></button></span>Solution</h3><p>Ensure your computer aligns with the <a href="https://kinsta.com/docs/devkinsta/devkinsta-getting-started/installation/">system requirements</a> and try to install Docker Desktop manually. For more information about installing Docker Desktop manually, refer to Docker’s installation guides for <a href="https://docs.docker.com/desktop/install/mac-install/" target="_blank" rel="noopener noreferrer">Mac</a>, <a href="https://docs.docker.com/desktop/install/windows-install/" target="_blank" rel="noopener noreferrer">Windows</a>, or <a href="https://docs.docker.com/desktop/install/linux-install/" target="_blank" rel="noopener noreferrer">Linux</a>. When you have installed Docker Desktop, restart DevKinsta.</p><h2 id="dk0004" class="Heading_root__6SfRo"><span class="Heading_anchor__JwDnI"><button class="spectra-Button-root Heading_anchorButton__kxDvK Button_root__8us2L" type="button" aria-label="Copy link to this section" data-size="xs" data-variant="tertiary"><svg aria-hidden="true" class="spectra-Link-icon spectra-icon" fill="none" height="24" viewBox="0 0 24 24" width="24" xmlns="http://www.w3.org/2000/svg"><path d="M20.492 10.786a5.143 5.143 0 0 0 0-7.277C19.492 2.5 18.172 2 16.852 2c-.17 0-.33.01-.49.02-.331.04-.661.1-.981.19-.8.24-1.54.67-2.17 1.3L11.7 5.017l-.06.059q-.06.054-.11.111l-1.01 1.01s-.01.02-.02.03c.11-.02.23-.02.34-.02.67 0 1.32.09 1.94.28q.162-.165.308-.31c.734-.741 1.143-1.154 1.373-1.42l.02.02c.66-.65 1.51-.979 2.37-.979s1.72.33 2.37.98a3.365 3.365 0 0 1 0 4.737l-3.69 3.688c-.24.25-.52.45-.81.6-.19.1-.4.18-.6.24l-.023.008q-.026.011-.048.012c-.29.08-.59.12-.89.12-.35 0-.7-.05-1.03-.16-.18-.06-.36-.13-.53-.22-.29-.15-.57-.35-.81-.6-.39-.39-.66-.85-.81-1.339-.09.05-.17.12-.24.19q-.324.33-.613.617-.29.288-.538.542c.24.45.55.88.93 1.26s.81.69 1.26.93c.63.33 1.301.509 1.991.559.13.02.26.02.39.02.79 0 1.57-.18 2.29-.54.491-.24.951-.56 1.351-.97z" fill="currentColor"></path><path d="m15.407 10.789.004-.003v.01zM15.407 10.789a5.2 5.2 0 0 0-2.187-2.192c-.62-.32-1.29-.51-2-.56-.12-.02-.25-.02-.38-.02-.81 0-1.59.19-2.29.54-.491.24-.951.57-1.351.97l-3.691 3.687a5.143 5.143 0 0 0 0 7.277c1 1.01 2.32 1.509 3.64 1.509s2.641-.5 3.642-1.51c1.12-1.119 2.07-2.068 2.72-2.708h-.35c-.66 0-1.31-.09-1.93-.28l-1.71 1.71c-.65.659-1.511.979-2.371.979s-1.71-.32-2.37-.98a3.365 3.365 0 0 1 0-4.737c.04-.04.85-.85 1.72-1.71.56-.57 1.14-1.149 1.53-1.529.27-.28.44-.45.44-.45.41-.41.92-.71 1.48-.859.28-.08.58-.12.89-.12.36 0 .71.06 1.041.16.5.17.95.44 1.33.82.39.39.66.85.81 1.339a2 2 0 0 0 .24-.19z" fill="currentColor"></path></svg></button></span>DK0004</h2><h3 id="description-3" class="Heading_root__6SfRo"><span class="Heading_anchor__JwDnI"><button class="spectra-Button-root Heading_anchorButton__kxDvK Button_root__8us2L" type="button" aria-label="Copy link to this section" data-size="xs" data-variant="tertiary"><svg aria-hidden="true" class="spectra-Link-icon spectra-icon" fill="none" height="24" viewBox="0 0 24 24" width="24" xmlns="http://www.w3.org/2000/svg"><path d="M20.492 10.786a5.143 5.143 0 0 0 0-7.277C19.492 2.5 18.172 2 16.852 2c-.17 0-.33.01-.49.02-.331.04-.661.1-.981.19-.8.24-1.54.67-2.17 1.3L11.7 5.017l-.06.059q-.06.054-.11.111l-1.01 1.01s-.01.02-.02.03c.11-.02.23-.02.34-.02.67 0 1.32.09 1.94.28q.162-.165.308-.31c.734-.741 1.143-1.154 1.373-1.42l.02.02c.66-.65 1.51-.979 2.37-.979s1.72.33 2.37.98a3.365 3.365 0 0 1 0 4.737l-3.69 3.688c-.24.25-.52.45-.81.6-.19.1-.4.18-.6.24l-.023.008q-.026.011-.048.012c-.29.08-.59.12-.89.12-.35 0-.7-.05-1.03-.16-.18-.06-.36-.13-.53-.22-.29-.15-.57-.35-.81-.6-.39-.39-.66-.85-.81-1.339-.09.05-.17.12-.24.19q-.324.33-.613.617-.29.288-.538.542c.24.45.55.88.93 1.26s.81.69 1.26.93c.63.33 1.301.509 1.991.559.13.02.26.02.39.02.79 0 1.57-.18 2.29-.54.491-.24.951-.56 1.351-.97z" fill="currentColor"></path><path d="m15.407 10.789.004-.003v.01zM15.407 10.789a5.2 5.2 0 0 0-2.187-2.192c-.62-.32-1.29-.51-2-.56-.12-.02-.25-.02-.38-.02-.81 0-1.59.19-2.29.54-.491.24-.951.57-1.351.97l-3.691 3.687a5.143 5.143 0 0 0 0 7.277c1 1.01 2.32 1.509 3.64 1.509s2.641-.5 3.642-1.51c1.12-1.119 2.07-2.068 2.72-2.708h-.35c-.66 0-1.31-.09-1.93-.28l-1.71 1.71c-.65.659-1.511.979-2.371.979s-1.71-.32-2.37-.98a3.365 3.365 0 0 1 0-4.737c.04-.04.85-.85 1.72-1.71.56-.57 1.14-1.149 1.53-1.529.27-.28.44-.45.44-.45.41-.41.92-.71 1.48-.859.28-.08.58-.12.89-.12.36 0 .71.06 1.041.16.5.17.95.44 1.33.82.39.39.66.85.81 1.339a2 2 0 0 0 .24-.19z" fill="currentColor"></path></svg></button></span>Description: Couldn’t start Docker. Please try to start Docker manually.</h3><p>DevKinsta couldn’t start Docker Desktop.</p><h3 id="solution-3" class="Heading_root__6SfRo"><span class="Heading_anchor__JwDnI"><button class="spectra-Button-root Heading_anchorButton__kxDvK Button_root__8us2L" type="button" aria-label="Copy link to this section" data-size="xs" data-variant="tertiary"><svg aria-hidden="true" class="spectra-Link-icon spectra-icon" fill="none" height="24" viewBox="0 0 24 24" width="24" xmlns="http://www.w3.org/2000/svg"><path d="M20.492 10.786a5.143 5.143 0 0 0 0-7.277C19.492 2.5 18.172 2 16.852 2c-.17 0-.33.01-.49.02-.331.04-.661.1-.981.19-.8.24-1.54.67-2.17 1.3L11.7 5.017l-.06.059q-.06.054-.11.111l-1.01 1.01s-.01.02-.02.03c.11-.02.23-.02.34-.02.67 0 1.32.09 1.94.28q.162-.165.308-.31c.734-.741 1.143-1.154 1.373-1.42l.02.02c.66-.65 1.51-.979 2.37-.979s1.72.33 2.37.98a3.365 3.365 0 0 1 0 4.737l-3.69 3.688c-.24.25-.52.45-.81.6-.19.1-.4.18-.6.24l-.023.008q-.026.011-.048.012c-.29.08-.59.12-.89.12-.35 0-.7-.05-1.03-.16-.18-.06-.36-.13-.53-.22-.29-.15-.57-.35-.81-.6-.39-.39-.66-.85-.81-1.339-.09.05-.17.12-.24.19q-.324.33-.613.617-.29.288-.538.542c.24.45.55.88.93 1.26s.81.69 1.26.93c.63.33 1.301.509 1.991.559.13.02.26.02.39.02.79 0 1.57-.18 2.29-.54.491-.24.951-.56 1.351-.97z" fill="currentColor"></path><path d="m15.407 10.789.004-.003v.01zM15.407 10.789a5.2 5.2 0 0 0-2.187-2.192c-.62-.32-1.29-.51-2-.56-.12-.02-.25-.02-.38-.02-.81 0-1.59.19-2.29.54-.491.24-.951.57-1.351.97l-3.691 3.687a5.143 5.143 0 0 0 0 7.277c1 1.01 2.32 1.509 3.64 1.509s2.641-.5 3.642-1.51c1.12-1.119 2.07-2.068 2.72-2.708h-.35c-.66 0-1.31-.09-1.93-.28l-1.71 1.71c-.65.659-1.511.979-2.371.979s-1.71-.32-2.37-.98a3.365 3.365 0 0 1 0-4.737c.04-.04.85-.85 1.72-1.71.56-.57 1.14-1.149 1.53-1.529.27-.28.44-.45.44-.45.41-.41.92-.71 1.48-.859.28-.08.58-.12.89-.12.36 0 .71.06 1.041.16.5.17.95.44 1.33.82.39.39.66.85.81 1.339a2 2 0 0 0 .24-.19z" fill="currentColor"></path></svg></button></span>Solution</h3><p>Start Docker Desktop manually and then restart DevKinsta.</p><h2 id="dk0005" class="Heading_root__6SfRo"><span class="Heading_anchor__JwDnI"><button class="spectra-Button-root Heading_anchorButton__kxDvK Button_root__8us2L" type="button" aria-label="Copy link to this section" data-size="xs" data-variant="tertiary"><svg aria-hidden="true" class="spectra-Link-icon spectra-icon" fill="none" height="24" viewBox="0 0 24 24" width="24" xmlns="http://www.w3.org/2000/svg"><path d="M20.492 10.786a5.143 5.143 0 0 0 0-7.277C19.492 2.5 18.172 2 16.852 2c-.17 0-.33.01-.49.02-.331.04-.661.1-.981.19-.8.24-1.54.67-2.17 1.3L11.7 5.017l-.06.059q-.06.054-.11.111l-1.01 1.01s-.01.02-.02.03c.11-.02.23-.02.34-.02.67 0 1.32.09 1.94.28q.162-.165.308-.31c.734-.741 1.143-1.154 1.373-1.42l.02.02c.66-.65 1.51-.979 2.37-.979s1.72.33 2.37.98a3.365 3.365 0 0 1 0 4.737l-3.69 3.688c-.24.25-.52.45-.81.6-.19.1-.4.18-.6.24l-.023.008q-.026.011-.048.012c-.29.08-.59.12-.89.12-.35 0-.7-.05-1.03-.16-.18-.06-.36-.13-.53-.22-.29-.15-.57-.35-.81-.6-.39-.39-.66-.85-.81-1.339-.09.05-.17.12-.24.19q-.324.33-.613.617-.29.288-.538.542c.24.45.55.88.93 1.26s.81.69 1.26.93c.63.33 1.301.509 1.991.559.13.02.26.02.39.02.79 0 1.57-.18 2.29-.54.491-.24.951-.56 1.351-.97z" fill="currentColor"></path><path d="m15.407 10.789.004-.003v.01zM15.407 10.789a5.2 5.2 0 0 0-2.187-2.192c-.62-.32-1.29-.51-2-.56-.12-.02-.25-.02-.38-.02-.81 0-1.59.19-2.29.54-.491.24-.951.57-1.351.97l-3.691 3.687a5.143 5.143 0 0 0 0 7.277c1 1.01 2.32 1.509 3.64 1.509s2.641-.5 3.642-1.51c1.12-1.119 2.07-2.068 2.72-2.708h-.35c-.66 0-1.31-.09-1.93-.28l-1.71 1.71c-.65.659-1.511.979-2.371.979s-1.71-.32-2.37-.98a3.365 3.365 0 0 1 0-4.737c.04-.04.85-.85 1.72-1.71.56-.57 1.14-1.149 1.53-1.529.27-.28.44-.45.44-.45.41-.41.92-.71 1.48-.859.28-.08.58-.12.89-.12.36 0 .71.06 1.041.16.5.17.95.44 1.33.82.39.39.66.85.81 1.339a2 2 0 0 0 .24-.19z" fill="currentColor"></path></svg></button></span>DK0005</h2><h3 id="description-4" class="Heading_root__6SfRo"><span class="Heading_anchor__JwDnI"><button class="spectra-Button-root Heading_anchorButton__kxDvK Button_root__8us2L" type="button" aria-label="Copy link to this section" data-size="xs" data-variant="tertiary"><svg aria-hidden="true" class="spectra-Link-icon spectra-icon" fill="none" height="24" viewBox="0 0 24 24" width="24" xmlns="http://www.w3.org/2000/svg"><path d="M20.492 10.786a5.143 5.143 0 0 0 0-7.277C19.492 2.5 18.172 2 16.852 2c-.17 0-.33.01-.49.02-.331.04-.661.1-.981.19-.8.24-1.54.67-2.17 1.3L11.7 5.017l-.06.059q-.06.054-.11.111l-1.01 1.01s-.01.02-.02.03c.11-.02.23-.02.34-.02.67 0 1.32.09 1.94.28q.162-.165.308-.31c.734-.741 1.143-1.154 1.373-1.42l.02.02c.66-.65 1.51-.979 2.37-.979s1.72.33 2.37.98a3.365 3.365 0 0 1 0 4.737l-3.69 3.688c-.24.25-.52.45-.81.6-.19.1-.4.18-.6.24l-.023.008q-.026.011-.048.012c-.29.08-.59.12-.89.12-.35 0-.7-.05-1.03-.16-.18-.06-.36-.13-.53-.22-.29-.15-.57-.35-.81-.6-.39-.39-.66-.85-.81-1.339-.09.05-.17.12-.24.19q-.324.33-.613.617-.29.288-.538.542c.24.45.55.88.93 1.26s.81.69 1.26.93c.63.33 1.301.509 1.991.559.13.02.26.02.39.02.79 0 1.57-.18 2.29-.54.491-.24.951-.56 1.351-.97z" fill="currentColor"></path><path d="m15.407 10.789.004-.003v.01zM15.407 10.789a5.2 5.2 0 0 0-2.187-2.192c-.62-.32-1.29-.51-2-.56-.12-.02-.25-.02-.38-.02-.81 0-1.59.19-2.29.54-.491.24-.951.57-1.351.97l-3.691 3.687a5.143 5.143 0 0 0 0 7.277c1 1.01 2.32 1.509 3.64 1.509s2.641-.5 3.642-1.51c1.12-1.119 2.07-2.068 2.72-2.708h-.35c-.66 0-1.31-.09-1.93-.28l-1.71 1.71c-.65.659-1.511.979-2.371.979s-1.71-.32-2.37-.98a3.365 3.365 0 0 1 0-4.737c.04-.04.85-.85 1.72-1.71.56-.57 1.14-1.149 1.53-1.529.27-.28.44-.45.44-.45.41-.41.92-.71 1.48-.859.28-.08.58-.12.89-.12.36 0 .71.06 1.041.16.5.17.95.44 1.33.82.39.39.66.85.81 1.339a2 2 0 0 0 .24-.19z" fill="currentColor"></path></svg></button></span>Description: Couldn’t create Docker containers.</h3><p>DevKinsta couldn’t create the Docker containers.</p><h3 id="solution-4" class="Heading_root__6SfRo"><span class="Heading_anchor__JwDnI"><button class="spectra-Button-root Heading_anchorButton__kxDvK Button_root__8us2L" type="button" aria-label="Copy link to this section" data-size="xs" data-variant="tertiary"><svg aria-hidden="true" class="spectra-Link-icon spectra-icon" fill="none" height="24" viewBox="0 0 24 24" width="24" xmlns="http://www.w3.org/2000/svg"><path d="M20.492 10.786a5.143 5.143 0 0 0 0-7.277C19.492 2.5 18.172 2 16.852 2c-.17 0-.33.01-.49.02-.331.04-.661.1-.981.19-.8.24-1.54.67-2.17 1.3L11.7 5.017l-.06.059q-.06.054-.11.111l-1.01 1.01s-.01.02-.02.03c.11-.02.23-.02.34-.02.67 0 1.32.09 1.94.28q.162-.165.308-.31c.734-.741 1.143-1.154 1.373-1.42l.02.02c.66-.65 1.51-.979 2.37-.979s1.72.33 2.37.98a3.365 3.365 0 0 1 0 4.737l-3.69 3.688c-.24.25-.52.45-.81.6-.19.1-.4.18-.6.24l-.023.008q-.026.011-.048.012c-.29.08-.59.12-.89.12-.35 0-.7-.05-1.03-.16-.18-.06-.36-.13-.53-.22-.29-.15-.57-.35-.81-.6-.39-.39-.66-.85-.81-1.339-.09.05-.17.12-.24.19q-.324.33-.613.617-.29.288-.538.542c.24.45.55.88.93 1.26s.81.69 1.26.93c.63.33 1.301.509 1.991.559.13.02.26.02.39.02.79 0 1.57-.18 2.29-.54.491-.24.951-.56 1.351-.97z" fill="currentColor"></path><path d="m15.407 10.789.004-.003v.01zM15.407 10.789a5.2 5.2 0 0 0-2.187-2.192c-.62-.32-1.29-.51-2-.56-.12-.02-.25-.02-.38-.02-.81 0-1.59.19-2.29.54-.491.24-.951.57-1.351.97l-3.691 3.687a5.143 5.143 0 0 0 0 7.277c1 1.01 2.32 1.509 3.64 1.509s2.641-.5 3.642-1.51c1.12-1.119 2.07-2.068 2.72-2.708h-.35c-.66 0-1.31-.09-1.93-.28l-1.71 1.71c-.65.659-1.511.979-2.371.979s-1.71-.32-2.37-.98a3.365 3.365 0 0 1 0-4.737c.04-.04.85-.85 1.72-1.71.56-.57 1.14-1.149 1.53-1.529.27-.28.44-.45.44-.45.41-.41.92-.71 1.48-.859.28-.08.58-.12.89-.12.36 0 .71.06 1.041.16.5.17.95.44 1.33.82.39.39.66.85.81 1.339a2 2 0 0 0 .24-.19z" fill="currentColor"></path></svg></button></span>Solution</h3><p>Restart Docker Desktop manually and then restart DevKinsta.</p><h2 id="dk0006" class="Heading_root__6SfRo"><span class="Heading_anchor__JwDnI"><button class="spectra-Button-root Heading_anchorButton__kxDvK Button_root__8us2L" type="button" aria-label="Copy link to this section" data-size="xs" data-variant="tertiary"><svg aria-hidden="true" class="spectra-Link-icon spectra-icon" fill="none" height="24" viewBox="0 0 24 24" width="24" xmlns="http://www.w3.org/2000/svg"><path d="M20.492 10.786a5.143 5.143 0 0 0 0-7.277C19.492 2.5 18.172 2 16.852 2c-.17 0-.33.01-.49.02-.331.04-.661.1-.981.19-.8.24-1.54.67-2.17 1.3L11.7 5.017l-.06.059q-.06.054-.11.111l-1.01 1.01s-.01.02-.02.03c.11-.02.23-.02.34-.02.67 0 1.32.09 1.94.28q.162-.165.308-.31c.734-.741 1.143-1.154 1.373-1.42l.02.02c.66-.65 1.51-.979 2.37-.979s1.72.33 2.37.98a3.365 3.365 0 0 1 0 4.737l-3.69 3.688c-.24.25-.52.45-.81.6-.19.1-.4.18-.6.24l-.023.008q-.026.011-.048.012c-.29.08-.59.12-.89.12-.35 0-.7-.05-1.03-.16-.18-.06-.36-.13-.53-.22-.29-.15-.57-.35-.81-.6-.39-.39-.66-.85-.81-1.339-.09.05-.17.12-.24.19q-.324.33-.613.617-.29.288-.538.542c.24.45.55.88.93 1.26s.81.69 1.26.93c.63.33 1.301.509 1.991.559.13.02.26.02.39.02.79 0 1.57-.18 2.29-.54.491-.24.951-.56 1.351-.97z" fill="currentColor"></path><path d="m15.407 10.789.004-.003v.01zM15.407 10.789a5.2 5.2 0 0 0-2.187-2.192c-.62-.32-1.29-.51-2-.56-.12-.02-.25-.02-.38-.02-.81 0-1.59.19-2.29.54-.491.24-.951.57-1.351.97l-3.691 3.687a5.143 5.143 0 0 0 0 7.277c1 1.01 2.32 1.509 3.64 1.509s2.641-.5 3.642-1.51c1.12-1.119 2.07-2.068 2.72-2.708h-.35c-.66 0-1.31-.09-1.93-.28l-1.71 1.71c-.65.659-1.511.979-2.371.979s-1.71-.32-2.37-.98a3.365 3.365 0 0 1 0-4.737c.04-.04.85-.85 1.72-1.71.56-.57 1.14-1.149 1.53-1.529.27-.28.44-.45.44-.45.41-.41.92-.71 1.48-.859.28-.08.58-.12.89-.12.36 0 .71.06 1.041.16.5.17.95.44 1.33.82.39.39.66.85.81 1.339a2 2 0 0 0 .24-.19z" fill="currentColor"></path></svg></button></span>DK0006</h2><h3 id="description-5" class="Heading_root__6SfRo"><span class="Heading_anchor__JwDnI"><button class="spectra-Button-root Heading_anchorButton__kxDvK Button_root__8us2L" type="button" aria-label="Copy link to this section" data-size="xs" data-variant="tertiary"><svg aria-hidden="true" class="spectra-Link-icon spectra-icon" fill="none" height="24" viewBox="0 0 24 24" width="24" xmlns="http://www.w3.org/2000/svg"><path d="M20.492 10.786a5.143 5.143 0 0 0 0-7.277C19.492 2.5 18.172 2 16.852 2c-.17 0-.33.01-.49.02-.331.04-.661.1-.981.19-.8.24-1.54.67-2.17 1.3L11.7 5.017l-.06.059q-.06.054-.11.111l-1.01 1.01s-.01.02-.02.03c.11-.02.23-.02.34-.02.67 0 1.32.09 1.94.28q.162-.165.308-.31c.734-.741 1.143-1.154 1.373-1.42l.02.02c.66-.65 1.51-.979 2.37-.979s1.72.33 2.37.98a3.365 3.365 0 0 1 0 4.737l-3.69 3.688c-.24.25-.52.45-.81.6-.19.1-.4.18-.6.24l-.023.008q-.026.011-.048.012c-.29.08-.59.12-.89.12-.35 0-.7-.05-1.03-.16-.18-.06-.36-.13-.53-.22-.29-.15-.57-.35-.81-.6-.39-.39-.66-.85-.81-1.339-.09.05-.17.12-.24.19q-.324.33-.613.617-.29.288-.538.542c.24.45.55.88.93 1.26s.81.69 1.26.93c.63.33 1.301.509 1.991.559.13.02.26.02.39.02.79 0 1.57-.18 2.29-.54.491-.24.951-.56 1.351-.97z" fill="currentColor"></path><path d="m15.407 10.789.004-.003v.01zM15.407 10.789a5.2 5.2 0 0 0-2.187-2.192c-.62-.32-1.29-.51-2-.56-.12-.02-.25-.02-.38-.02-.81 0-1.59.19-2.29.54-.491.24-.951.57-1.351.97l-3.691 3.687a5.143 5.143 0 0 0 0 7.277c1 1.01 2.32 1.509 3.64 1.509s2.641-.5 3.642-1.51c1.12-1.119 2.07-2.068 2.72-2.708h-.35c-.66 0-1.31-.09-1.93-.28l-1.71 1.71c-.65.659-1.511.979-2.371.979s-1.71-.32-2.37-.98a3.365 3.365 0 0 1 0-4.737c.04-.04.85-.85 1.72-1.71.56-.57 1.14-1.149 1.53-1.529.27-.28.44-.45.44-.45.41-.41.92-.71 1.48-.859.28-.08.58-.12.89-.12.36 0 .71.06 1.041.16.5.17.95.44 1.33.82.39.39.66.85.81 1.339a2 2 0 0 0 .24-.19z" fill="currentColor"></path></svg></button></span>Description: Couldn’t download Docker images.</h3><p>DevKinsta couldn’t load the required Docker images; this is usually due to an unstable internet connection.</p><h3 id="solution-5" class="Heading_root__6SfRo"><span class="Heading_anchor__JwDnI"><button class="spectra-Button-root Heading_anchorButton__kxDvK Button_root__8us2L" type="button" aria-label="Copy link to this section" data-size="xs" data-variant="tertiary"><svg aria-hidden="true" class="spectra-Link-icon spectra-icon" fill="none" height="24" viewBox="0 0 24 24" width="24" xmlns="http://www.w3.org/2000/svg"><path d="M20.492 10.786a5.143 5.143 0 0 0 0-7.277C19.492 2.5 18.172 2 16.852 2c-.17 0-.33.01-.49.02-.331.04-.661.1-.981.19-.8.24-1.54.67-2.17 1.3L11.7 5.017l-.06.059q-.06.054-.11.111l-1.01 1.01s-.01.02-.02.03c.11-.02.23-.02.34-.02.67 0 1.32.09 1.94.28q.162-.165.308-.31c.734-.741 1.143-1.154 1.373-1.42l.02.02c.66-.65 1.51-.979 2.37-.979s1.72.33 2.37.98a3.365 3.365 0 0 1 0 4.737l-3.69 3.688c-.24.25-.52.45-.81.6-.19.1-.4.18-.6.24l-.023.008q-.026.011-.048.012c-.29.08-.59.12-.89.12-.35 0-.7-.05-1.03-.16-.18-.06-.36-.13-.53-.22-.29-.15-.57-.35-.81-.6-.39-.39-.66-.85-.81-1.339-.09.05-.17.12-.24.19q-.324.33-.613.617-.29.288-.538.542c.24.45.55.88.93 1.26s.81.69 1.26.93c.63.33 1.301.509 1.991.559.13.02.26.02.39.02.79 0 1.57-.18 2.29-.54.491-.24.951-.56 1.351-.97z" fill="currentColor"></path><path d="m15.407 10.789.004-.003v.01zM15.407 10.789a5.2 5.2 0 0 0-2.187-2.192c-.62-.32-1.29-.51-2-.56-.12-.02-.25-.02-.38-.02-.81 0-1.59.19-2.29.54-.491.24-.951.57-1.351.97l-3.691 3.687a5.143 5.143 0 0 0 0 7.277c1 1.01 2.32 1.509 3.64 1.509s2.641-.5 3.642-1.51c1.12-1.119 2.07-2.068 2.72-2.708h-.35c-.66 0-1.31-.09-1.93-.28l-1.71 1.71c-.65.659-1.511.979-2.371.979s-1.71-.32-2.37-.98a3.365 3.365 0 0 1 0-4.737c.04-.04.85-.85 1.72-1.71.56-.57 1.14-1.149 1.53-1.529.27-.28.44-.45.44-.45.41-.41.92-.71 1.48-.859.28-.08.58-.12.89-.12.36 0 .71.06 1.041.16.5.17.95.44 1.33.82.39.39.66.85.81 1.339a2 2 0 0 0 .24-.19z" fill="currentColor"></path></svg></button></span>Solution</h3><p>Check your internet connection. If it is stable, restart DevKinsta.</p><h2 id="dk0008" class="Heading_root__6SfRo"><span class="Heading_anchor__JwDnI"><button class="spectra-Button-root Heading_anchorButton__kxDvK Button_root__8us2L" type="button" aria-label="Copy link to this section" data-size="xs" data-variant="tertiary"><svg aria-hidden="true" class="spectra-Link-icon spectra-icon" fill="none" height="24" viewBox="0 0 24 24" width="24" xmlns="http://www.w3.org/2000/svg"><path d="M20.492 10.786a5.143 5.143 0 0 0 0-7.277C19.492 2.5 18.172 2 16.852 2c-.17 0-.33.01-.49.02-.331.04-.661.1-.981.19-.8.24-1.54.67-2.17 1.3L11.7 5.017l-.06.059q-.06.054-.11.111l-1.01 1.01s-.01.02-.02.03c.11-.02.23-.02.34-.02.67 0 1.32.09 1.94.28q.162-.165.308-.31c.734-.741 1.143-1.154 1.373-1.42l.02.02c.66-.65 1.51-.979 2.37-.979s1.72.33 2.37.98a3.365 3.365 0 0 1 0 4.737l-3.69 3.688c-.24.25-.52.45-.81.6-.19.1-.4.18-.6.24l-.023.008q-.026.011-.048.012c-.29.08-.59.12-.89.12-.35 0-.7-.05-1.03-.16-.18-.06-.36-.13-.53-.22-.29-.15-.57-.35-.81-.6-.39-.39-.66-.85-.81-1.339-.09.05-.17.12-.24.19q-.324.33-.613.617-.29.288-.538.542c.24.45.55.88.93 1.26s.81.69 1.26.93c.63.33 1.301.509 1.991.559.13.02.26.02.39.02.79 0 1.57-.18 2.29-.54.491-.24.951-.56 1.351-.97z" fill="currentColor"></path><path d="m15.407 10.789.004-.003v.01zM15.407 10.789a5.2 5.2 0 0 0-2.187-2.192c-.62-.32-1.29-.51-2-.56-.12-.02-.25-.02-.38-.02-.81 0-1.59.19-2.29.54-.491.24-.951.57-1.351.97l-3.691 3.687a5.143 5.143 0 0 0 0 7.277c1 1.01 2.32 1.509 3.64 1.509s2.641-.5 3.642-1.51c1.12-1.119 2.07-2.068 2.72-2.708h-.35c-.66 0-1.31-.09-1.93-.28l-1.71 1.71c-.65.659-1.511.979-2.371.979s-1.71-.32-2.37-.98a3.365 3.365 0 0 1 0-4.737c.04-.04.85-.85 1.72-1.71.56-.57 1.14-1.149 1.53-1.529.27-.28.44-.45.44-.45.41-.41.92-.71 1.48-.859.28-.08.58-.12.89-.12.36 0 .71.06 1.041.16.5.17.95.44 1.33.82.39.39.66.85.81 1.339a2 2 0 0 0 .24-.19z" fill="currentColor"></path></svg></button></span>DK0008</h2><h3 id="description-7" class="Heading_root__6SfRo"><span class="Heading_anchor__JwDnI"><button class="spectra-Button-root Heading_anchorButton__kxDvK Button_root__8us2L" type="button" aria-label="Copy link to this section" data-size="xs" data-variant="tertiary"><svg aria-hidden="true" class="spectra-Link-icon spectra-icon" fill="none" height="24" viewBox="0 0 24 24" width="24" xmlns="http://www.w3.org/2000/svg"><path d="M20.492 10.786a5.143 5.143 0 0 0 0-7.277C19.492 2.5 18.172 2 16.852 2c-.17 0-.33.01-.49.02-.331.04-.661.1-.981.19-.8.24-1.54.67-2.17 1.3L11.7 5.017l-.06.059q-.06.054-.11.111l-1.01 1.01s-.01.02-.02.03c.11-.02.23-.02.34-.02.67 0 1.32.09 1.94.28q.162-.165.308-.31c.734-.741 1.143-1.154 1.373-1.42l.02.02c.66-.65 1.51-.979 2.37-.979s1.72.33 2.37.98a3.365 3.365 0 0 1 0 4.737l-3.69 3.688c-.24.25-.52.45-.81.6-.19.1-.4.18-.6.24l-.023.008q-.026.011-.048.012c-.29.08-.59.12-.89.12-.35 0-.7-.05-1.03-.16-.18-.06-.36-.13-.53-.22-.29-.15-.57-.35-.81-.6-.39-.39-.66-.85-.81-1.339-.09.05-.17.12-.24.19q-.324.33-.613.617-.29.288-.538.542c.24.45.55.88.93 1.26s.81.69 1.26.93c.63.33 1.301.509 1.991.559.13.02.26.02.39.02.79 0 1.57-.18 2.29-.54.491-.24.951-.56 1.351-.97z" fill="currentColor"></path><path d="m15.407 10.789.004-.003v.01zM15.407 10.789a5.2 5.2 0 0 0-2.187-2.192c-.62-.32-1.29-.51-2-.56-.12-.02-.25-.02-.38-.02-.81 0-1.59.19-2.29.54-.491.24-.951.57-1.351.97l-3.691 3.687a5.143 5.143 0 0 0 0 7.277c1 1.01 2.32 1.509 3.64 1.509s2.641-.5 3.642-1.51c1.12-1.119 2.07-2.068 2.72-2.708h-.35c-.66 0-1.31-.09-1.93-.28l-1.71 1.71c-.65.659-1.511.979-2.371.979s-1.71-.32-2.37-.98a3.365 3.365 0 0 1 0-4.737c.04-.04.85-.85 1.72-1.71.56-.57 1.14-1.149 1.53-1.529.27-.28.44-.45.44-.45.41-.41.92-.71 1.48-.859.28-.08.58-.12.89-.12.36 0 .71.06 1.041.16.5.17.95.44 1.33.82.39.39.66.85.81 1.339a2 2 0 0 0 .24-.19z" fill="currentColor"></path></svg></button></span>Description: Couldn’t fetch IP.</h3><p>DevKinsta couldn’t find Docker’s IP address.</p><h3 id="solution-7" class="Heading_root__6SfRo"><span class="Heading_anchor__JwDnI"><button class="spectra-Button-root Heading_anchorButton__kxDvK Button_root__8us2L" type="button" aria-label="Copy link to this section" data-size="xs" data-variant="tertiary"><svg aria-hidden="true" class="spectra-Link-icon spectra-icon" fill="none" height="24" viewBox="0 0 24 24" width="24" xmlns="http://www.w3.org/2000/svg"><path d="M20.492 10.786a5.143 5.143 0 0 0 0-7.277C19.492 2.5 18.172 2 16.852 2c-.17 0-.33.01-.49.02-.331.04-.661.1-.981.19-.8.24-1.54.67-2.17 1.3L11.7 5.017l-.06.059q-.06.054-.11.111l-1.01 1.01s-.01.02-.02.03c.11-.02.23-.02.34-.02.67 0 1.32.09 1.94.28q.162-.165.308-.31c.734-.741 1.143-1.154 1.373-1.42l.02.02c.66-.65 1.51-.979 2.37-.979s1.72.33 2.37.98a3.365 3.365 0 0 1 0 4.737l-3.69 3.688c-.24.25-.52.45-.81.6-.19.1-.4.18-.6.24l-.023.008q-.026.011-.048.012c-.29.08-.59.12-.89.12-.35 0-.7-.05-1.03-.16-.18-.06-.36-.13-.53-.22-.29-.15-.57-.35-.81-.6-.39-.39-.66-.85-.81-1.339-.09.05-.17.12-.24.19q-.324.33-.613.617-.29.288-.538.542c.24.45.55.88.93 1.26s.81.69 1.26.93c.63.33 1.301.509 1.991.559.13.02.26.02.39.02.79 0 1.57-.18 2.29-.54.491-.24.951-.56 1.351-.97z" fill="currentColor"></path><path d="m15.407 10.789.004-.003v.01zM15.407 10.789a5.2 5.2 0 0 0-2.187-2.192c-.62-.32-1.29-.51-2-.56-.12-.02-.25-.02-.38-.02-.81 0-1.59.19-2.29.54-.491.24-.951.57-1.351.97l-3.691 3.687a5.143 5.143 0 0 0 0 7.277c1 1.01 2.32 1.509 3.64 1.509s2.641-.5 3.642-1.51c1.12-1.119 2.07-2.068 2.72-2.708h-.35c-.66 0-1.31-.09-1.93-.28l-1.71 1.71c-.65.659-1.511.979-2.371.979s-1.71-.32-2.37-.98a3.365 3.365 0 0 1 0-4.737c.04-.04.85-.85 1.72-1.71.56-.57 1.14-1.149 1.53-1.529.27-.28.44-.45.44-.45.41-.41.92-.71 1.48-.859.28-.08.58-.12.89-.12.36 0 .71.06 1.041.16.5.17.95.44 1.33.82.39.39.66.85.81 1.339a2 2 0 0 0 .24-.19z" fill="currentColor"></path></svg></button></span>Solution</h3><p>Restart Docker Desktop manually and then restart DevKinsta.</p><h2 id="dk0009" class="Heading_root__6SfRo"><span class="Heading_anchor__JwDnI"><button class="spectra-Button-root Heading_anchorButton__kxDvK Button_root__8us2L" type="button" aria-label="Copy link to this section" data-size="xs" data-variant="tertiary"><svg aria-hidden="true" class="spectra-Link-icon spectra-icon" fill="none" height="24" viewBox="0 0 24 24" width="24" xmlns="http://www.w3.org/2000/svg"><path d="M20.492 10.786a5.143 5.143 0 0 0 0-7.277C19.492 2.5 18.172 2 16.852 2c-.17 0-.33.01-.49.02-.331.04-.661.1-.981.19-.8.24-1.54.67-2.17 1.3L11.7 5.017l-.06.059q-.06.054-.11.111l-1.01 1.01s-.01.02-.02.03c.11-.02.23-.02.34-.02.67 0 1.32.09 1.94.28q.162-.165.308-.31c.734-.741 1.143-1.154 1.373-1.42l.02.02c.66-.65 1.51-.979 2.37-.979s1.72.33 2.37.98a3.365 3.365 0 0 1 0 4.737l-3.69 3.688c-.24.25-.52.45-.81.6-.19.1-.4.18-.6.24l-.023.008q-.026.011-.048.012c-.29.08-.59.12-.89.12-.35 0-.7-.05-1.03-.16-.18-.06-.36-.13-.53-.22-.29-.15-.57-.35-.81-.6-.39-.39-.66-.85-.81-1.339-.09.05-.17.12-.24.19q-.324.33-.613.617-.29.288-.538.542c.24.45.55.88.93 1.26s.81.69 1.26.93c.63.33 1.301.509 1.991.559.13.02.26.02.39.02.79 0 1.57-.18 2.29-.54.491-.24.951-.56 1.351-.97z" fill="currentColor"></path><path d="m15.407 10.789.004-.003v.01zM15.407 10.789a5.2 5.2 0 0 0-2.187-2.192c-.62-.32-1.29-.51-2-.56-.12-.02-.25-.02-.38-.02-.81 0-1.59.19-2.29.54-.491.24-.951.57-1.351.97l-3.691 3.687a5.143 5.143 0 0 0 0 7.277c1 1.01 2.32 1.509 3.64 1.509s2.641-.5 3.642-1.51c1.12-1.119 2.07-2.068 2.72-2.708h-.35c-.66 0-1.31-.09-1.93-.28l-1.71 1.71c-.65.659-1.511.979-2.371.979s-1.71-.32-2.37-.98a3.365 3.365 0 0 1 0-4.737c.04-.04.85-.85 1.72-1.71.56-.57 1.14-1.149 1.53-1.529.27-.28.44-.45.44-.45.41-.41.92-.71 1.48-.859.28-.08.58-.12.89-.12.36 0 .71.06 1.041.16.5.17.95.44 1.33.82.39.39.66.85.81 1.339a2 2 0 0 0 .24-.19z" fill="currentColor"></path></svg></button></span>DK0009</h2><h3 id="description-8" class="Heading_root__6SfRo"><span class="Heading_anchor__JwDnI"><button class="spectra-Button-root Heading_anchorButton__kxDvK Button_root__8us2L" type="button" aria-label="Copy link to this section" data-size="xs" data-variant="tertiary"><svg aria-hidden="true" class="spectra-Link-icon spectra-icon" fill="none" height="24" viewBox="0 0 24 24" width="24" xmlns="http://www.w3.org/2000/svg"><path d="M20.492 10.786a5.143 5.143 0 0 0 0-7.277C19.492 2.5 18.172 2 16.852 2c-.17 0-.33.01-.49.02-.331.04-.661.1-.981.19-.8.24-1.54.67-2.17 1.3L11.7 5.017l-.06.059q-.06.054-.11.111l-1.01 1.01s-.01.02-.02.03c.11-.02.23-.02.34-.02.67 0 1.32.09 1.94.28q.162-.165.308-.31c.734-.741 1.143-1.154 1.373-1.42l.02.02c.66-.65 1.51-.979 2.37-.979s1.72.33 2.37.98a3.365 3.365 0 0 1 0 4.737l-3.69 3.688c-.24.25-.52.45-.81.6-.19.1-.4.18-.6.24l-.023.008q-.026.011-.048.012c-.29.08-.59.12-.89.12-.35 0-.7-.05-1.03-.16-.18-.06-.36-.13-.53-.22-.29-.15-.57-.35-.81-.6-.39-.39-.66-.85-.81-1.339-.09.05-.17.12-.24.19q-.324.33-.613.617-.29.288-.538.542c.24.45.55.88.93 1.26s.81.69 1.26.93c.63.33 1.301.509 1.991.559.13.02.26.02.39.02.79 0 1.57-.18 2.29-.54.491-.24.951-.56 1.351-.97z" fill="currentColor"></path><path d="m15.407 10.789.004-.003v.01zM15.407 10.789a5.2 5.2 0 0 0-2.187-2.192c-.62-.32-1.29-.51-2-.56-.12-.02-.25-.02-.38-.02-.81 0-1.59.19-2.29.54-.491.24-.951.57-1.351.97l-3.691 3.687a5.143 5.143 0 0 0 0 7.277c1 1.01 2.32 1.509 3.64 1.509s2.641-.5 3.642-1.51c1.12-1.119 2.07-2.068 2.72-2.708h-.35c-.66 0-1.31-.09-1.93-.28l-1.71 1.71c-.65.659-1.511.979-2.371.979s-1.71-.32-2.37-.98a3.365 3.365 0 0 1 0-4.737c.04-.04.85-.85 1.72-1.71.56-.57 1.14-1.149 1.53-1.529.27-.28.44-.45.44-.45.41-.41.92-.71 1.48-.859.28-.08.58-.12.89-.12.36 0 .71.06 1.041.16.5.17.95.44 1.33.82.39.39.66.85.81 1.339a2 2 0 0 0 .24-.19z" fill="currentColor"></path></svg></button></span>Description: Can’t start Docker container</h3><p>DevKinsta couldn’t start Docker containers.</p><h3 id="solution-8" class="Heading_root__6SfRo"><span class="Heading_anchor__JwDnI"><button class="spectra-Button-root Heading_anchorButton__kxDvK Button_root__8us2L" type="button" aria-label="Copy link to this section" data-size="xs" data-variant="tertiary"><svg aria-hidden="true" class="spectra-Link-icon spectra-icon" fill="none" height="24" viewBox="0 0 24 24" width="24" xmlns="http://www.w3.org/2000/svg"><path d="M20.492 10.786a5.143 5.143 0 0 0 0-7.277C19.492 2.5 18.172 2 16.852 2c-.17 0-.33.01-.49.02-.331.04-.661.1-.981.19-.8.24-1.54.67-2.17 1.3L11.7 5.017l-.06.059q-.06.054-.11.111l-1.01 1.01s-.01.02-.02.03c.11-.02.23-.02.34-.02.67 0 1.32.09 1.94.28q.162-.165.308-.31c.734-.741 1.143-1.154 1.373-1.42l.02.02c.66-.65 1.51-.979 2.37-.979s1.72.33 2.37.98a3.365 3.365 0 0 1 0 4.737l-3.69 3.688c-.24.25-.52.45-.81.6-.19.1-.4.18-.6.24l-.023.008q-.026.011-.048.012c-.29.08-.59.12-.89.12-.35 0-.7-.05-1.03-.16-.18-.06-.36-.13-.53-.22-.29-.15-.57-.35-.81-.6-.39-.39-.66-.85-.81-1.339-.09.05-.17.12-.24.19q-.324.33-.613.617-.29.288-.538.542c.24.45.55.88.93 1.26s.81.69 1.26.93c.63.33 1.301.509 1.991.559.13.02.26.02.39.02.79 0 1.57-.18 2.29-.54.491-.24.951-.56 1.351-.97z" fill="currentColor"></path><path d="m15.407 10.789.004-.003v.01zM15.407 10.789a5.2 5.2 0 0 0-2.187-2.192c-.62-.32-1.29-.51-2-.56-.12-.02-.25-.02-.38-.02-.81 0-1.59.19-2.29.54-.491.24-.951.57-1.351.97l-3.691 3.687a5.143 5.143 0 0 0 0 7.277c1 1.01 2.32 1.509 3.64 1.509s2.641-.5 3.642-1.51c1.12-1.119 2.07-2.068 2.72-2.708h-.35c-.66 0-1.31-.09-1.93-.28l-1.71 1.71c-.65.659-1.511.979-2.371.979s-1.71-.32-2.37-.98a3.365 3.365 0 0 1 0-4.737c.04-.04.85-.85 1.72-1.71.56-.57 1.14-1.149 1.53-1.529.27-.28.44-.45.44-.45.41-.41.92-.71 1.48-.859.28-.08.58-.12.89-.12.36 0 .71.06 1.041.16.5.17.95.44 1.33.82.39.39.66.85.81 1.339a2 2 0 0 0 .24-.19z" fill="currentColor"></path></svg></button></span>Solution</h3><p>Stop the DevKinsta-related Docker containers using the following command and then restart DevKinsta.</p><div class="spectra-CodeHighlight-root hljs CodeHighlight_root__6Q609" data-theme="dark"><div class="spectra-CodeHighlight-header CodeHighlight_header__pxk_1"><button class="spectra-Button-root spectra-CodeHighlight-copy-button Button_root__8us2L" data-has-suffix="true" type="button" data-size="xs" data-variant="tertiary"><span class="spectra-Button-affix spectra-Button-suffix">Copy</span><span class="spectra-Button-affix spectra-Button-suffix Button_suffix__PqDfC"><svg aria-hidden="true" class="spectra-Copy-icon spectra-icon" fill="none" height="16" viewBox="0 0 24 24" width="16" xmlns="http://www.w3.org/2000/svg"><path clip-rule="evenodd" d="M15.459 22c.96 0 1.737 0 2.366-.051.648-.053 1.218-.165 1.745-.434a4.45 4.45 0 0 0 1.945-1.945c.269-.527.38-1.098.434-1.745.051-.629.051-1.405.051-2.366V12.54c0-.96 0-1.737-.051-2.366-.053-.648-.165-1.218-.434-1.745a4.45 4.45 0 0 0-1.945-1.945c-.491-.25-1.025-.367-1.631-.424-.057-.6-.171-1.135-.424-1.631a4.45 4.45 0 0 0-1.945-1.945c-.527-.269-1.098-.38-1.745-.434C13.196 2 12.42 2 11.459 2H8.542c-.962 0-1.738 0-2.367.051-.648.053-1.218.165-1.745.434A4.45 4.45 0 0 0 2.485 4.43c-.269.527-.38 1.097-.434 1.745C2 6.804 2 7.58 2 8.542v2.917c0 .96 0 1.737.051 2.366.053.648.165 1.218.434 1.745a4.45 4.45 0 0 0 1.945 1.945c.496.253 1.03.367 1.631.424.057.604.173 1.139.424 1.631a4.45 4.45 0 0 0 1.945 1.945c.527.269 1.097.38 1.745.434.629.051 1.405.051 2.366.051zm-7.58-4c.047.343.116.57.21.753.254.499.66.904 1.158 1.158.232.118.538.2 1.075.244.547.044 1.25.045 2.258.045h2.84c1.009 0 1.711 0 2.258-.045.537-.044.843-.126 1.075-.244a2.65 2.65 0 0 0 1.158-1.158c.118-.232.2-.538.244-1.075.044-.547.045-1.25.045-2.258v-2.84c0-1.009 0-1.712-.045-2.258-.044-.537-.126-.843-.244-1.075a2.65 2.65 0 0 0-1.158-1.158c-.184-.094-.411-.163-.754-.21l.001.663v2.917c0 .96 0 1.737-.051 2.366-.053.648-.165 1.218-.434 1.745a4.45 4.45 0 0 1-1.945 1.945c-.527.269-1.098.38-1.745.434-.629.051-1.405.051-2.366.051H7.88m6.874-2.089c-.232.118-.538.2-1.075.244-.546.044-1.25.045-2.258.045H8.58c-1.009 0-1.712 0-2.258-.045-.537-.044-.843-.126-1.075-.244a2.65 2.65 0 0 1-1.158-1.158c-.118-.232-.2-.538-.244-1.075-.044-.546-.045-1.25-.045-2.258V8.58c0-1.009 0-1.712.045-2.258.044-.537.126-.843.244-1.075a2.65 2.65 0 0 1 1.158-1.158c.232-.118.538-.2 1.075-.244.546-.044 1.25-.045 2.258-.045h2.84c1.009 0 1.712 0 2.258.045.537.044.843.126 1.075.244.499.254.904.66 1.158 1.158.118.232.2.538.244 1.075.044.546.045 1.25.045 2.258v2.84c0 1.009 0 1.712-.045 2.258-.044.537-.126.843-.244 1.075a2.65 2.65 0 0 1-1.158 1.158" fill="currentColor" fill-rule="evenodd"></path></svg></span></button></div><pre><code>docker kill devkinsta_fpm && docker kill devkinsta_nginx && docker kill devkinsta_adminer && docker kill devkinsta_db && docker kill devkinsta_mailhog</code></pre></div><h2 id="dk0010" class="Heading_root__6SfRo"><span class="Heading_anchor__JwDnI"><button class="spectra-Button-root Heading_anchorButton__kxDvK Button_root__8us2L" type="button" aria-label="Copy link to this section" data-size="xs" data-variant="tertiary"><svg aria-hidden="true" class="spectra-Link-icon spectra-icon" fill="none" height="24" viewBox="0 0 24 24" width="24" xmlns="http://www.w3.org/2000/svg"><path d="M20.492 10.786a5.143 5.143 0 0 0 0-7.277C19.492 2.5 18.172 2 16.852 2c-.17 0-.33.01-.49.02-.331.04-.661.1-.981.19-.8.24-1.54.67-2.17 1.3L11.7 5.017l-.06.059q-.06.054-.11.111l-1.01 1.01s-.01.02-.02.03c.11-.02.23-.02.34-.02.67 0 1.32.09 1.94.28q.162-.165.308-.31c.734-.741 1.143-1.154 1.373-1.42l.02.02c.66-.65 1.51-.979 2.37-.979s1.72.33 2.37.98a3.365 3.365 0 0 1 0 4.737l-3.69 3.688c-.24.25-.52.45-.81.6-.19.1-.4.18-.6.24l-.023.008q-.026.011-.048.012c-.29.08-.59.12-.89.12-.35 0-.7-.05-1.03-.16-.18-.06-.36-.13-.53-.22-.29-.15-.57-.35-.81-.6-.39-.39-.66-.85-.81-1.339-.09.05-.17.12-.24.19q-.324.33-.613.617-.29.288-.538.542c.24.45.55.88.93 1.26s.81.69 1.26.93c.63.33 1.301.509 1.991.559.13.02.26.02.39.02.79 0 1.57-.18 2.29-.54.491-.24.951-.56 1.351-.97z" fill="currentColor"></path><path d="m15.407 10.789.004-.003v.01zM15.407 10.789a5.2 5.2 0 0 0-2.187-2.192c-.62-.32-1.29-.51-2-.56-.12-.02-.25-.02-.38-.02-.81 0-1.59.19-2.29.54-.491.24-.951.57-1.351.97l-3.691 3.687a5.143 5.143 0 0 0 0 7.277c1 1.01 2.32 1.509 3.64 1.509s2.641-.5 3.642-1.51c1.12-1.119 2.07-2.068 2.72-2.708h-.35c-.66 0-1.31-.09-1.93-.28l-1.71 1.71c-.65.659-1.511.979-2.371.979s-1.71-.32-2.37-.98a3.365 3.365 0 0 1 0-4.737c.04-.04.85-.85 1.72-1.71.56-.57 1.14-1.149 1.53-1.529.27-.28.44-.45.44-.45.41-.41.92-.71 1.48-.859.28-.08.58-.12.89-.12.36 0 .71.06 1.041.16.5.17.95.44 1.33.82.39.39.66.85.81 1.339a2 2 0 0 0 .24-.19z" fill="currentColor"></path></svg></button></span>DK0010</h2><h3 id="description-9" class="Heading_root__6SfRo"><span class="Heading_anchor__JwDnI"><button class="spectra-Button-root Heading_anchorButton__kxDvK Button_root__8us2L" type="button" aria-label="Copy link to this section" data-size="xs" data-variant="tertiary"><svg aria-hidden="true" class="spectra-Link-icon spectra-icon" fill="none" height="24" viewBox="0 0 24 24" width="24" xmlns="http://www.w3.org/2000/svg"><path d="M20.492 10.786a5.143 5.143 0 0 0 0-7.277C19.492 2.5 18.172 2 16.852 2c-.17 0-.33.01-.49.02-.331.04-.661.1-.981.19-.8.24-1.54.67-2.17 1.3L11.7 5.017l-.06.059q-.06.054-.11.111l-1.01 1.01s-.01.02-.02.03c.11-.02.23-.02.34-.02.67 0 1.32.09 1.94.28q.162-.165.308-.31c.734-.741 1.143-1.154 1.373-1.42l.02.02c.66-.65 1.51-.979 2.37-.979s1.72.33 2.37.98a3.365 3.365 0 0 1 0 4.737l-3.69 3.688c-.24.25-.52.45-.81.6-.19.1-.4.18-.6.24l-.023.008q-.026.011-.048.012c-.29.08-.59.12-.89.12-.35 0-.7-.05-1.03-.16-.18-.06-.36-.13-.53-.22-.29-.15-.57-.35-.81-.6-.39-.39-.66-.85-.81-1.339-.09.05-.17.12-.24.19q-.324.33-.613.617-.29.288-.538.542c.24.45.55.88.93 1.26s.81.69 1.26.93c.63.33 1.301.509 1.991.559.13.02.26.02.39.02.79 0 1.57-.18 2.29-.54.491-.24.951-.56 1.351-.97z" fill="currentColor"></path><path d="m15.407 10.789.004-.003v.01zM15.407 10.789a5.2 5.2 0 0 0-2.187-2.192c-.62-.32-1.29-.51-2-.56-.12-.02-.25-.02-.38-.02-.81 0-1.59.19-2.29.54-.491.24-.951.57-1.351.97l-3.691 3.687a5.143 5.143 0 0 0 0 7.277c1 1.01 2.32 1.509 3.64 1.509s2.641-.5 3.642-1.51c1.12-1.119 2.07-2.068 2.72-2.708h-.35c-.66 0-1.31-.09-1.93-.28l-1.71 1.71c-.65.659-1.511.979-2.371.979s-1.71-.32-2.37-.98a3.365 3.365 0 0 1 0-4.737c.04-.04.85-.85 1.72-1.71.56-.57 1.14-1.149 1.53-1.529.27-.28.44-.45.44-.45.41-.41.92-.71 1.48-.859.28-.08.58-.12.89-.12.36 0 .71.06 1.041.16.5.17.95.44 1.33.82.39.39.66.85.81 1.339a2 2 0 0 0 .24-.19z" fill="currentColor"></path></svg></button></span>Description: Couldn’t load Docker images.</h3><p>DevKinsta couldn’t load the required Docker images; this is usually due to an unstable internet connection.</p><h3 id="solution-9" class="Heading_root__6SfRo"><span class="Heading_anchor__JwDnI"><button class="spectra-Button-root Heading_anchorButton__kxDvK Button_root__8us2L" type="button" aria-label="Copy link to this section" data-size="xs" data-variant="tertiary"><svg aria-hidden="true" class="spectra-Link-icon spectra-icon" fill="none" height="24" viewBox="0 0 24 24" width="24" xmlns="http://www.w3.org/2000/svg"><path d="M20.492 10.786a5.143 5.143 0 0 0 0-7.277C19.492 2.5 18.172 2 16.852 2c-.17 0-.33.01-.49.02-.331.04-.661.1-.981.19-.8.24-1.54.67-2.17 1.3L11.7 5.017l-.06.059q-.06.054-.11.111l-1.01 1.01s-.01.02-.02.03c.11-.02.23-.02.34-.02.67 0 1.32.09 1.94.28q.162-.165.308-.31c.734-.741 1.143-1.154 1.373-1.42l.02.02c.66-.65 1.51-.979 2.37-.979s1.72.33 2.37.98a3.365 3.365 0 0 1 0 4.737l-3.69 3.688c-.24.25-.52.45-.81.6-.19.1-.4.18-.6.24l-.023.008q-.026.011-.048.012c-.29.08-.59.12-.89.12-.35 0-.7-.05-1.03-.16-.18-.06-.36-.13-.53-.22-.29-.15-.57-.35-.81-.6-.39-.39-.66-.85-.81-1.339-.09.05-.17.12-.24.19q-.324.33-.613.617-.29.288-.538.542c.24.45.55.88.93 1.26s.81.69 1.26.93c.63.33 1.301.509 1.991.559.13.02.26.02.39.02.79 0 1.57-.18 2.29-.54.491-.24.951-.56 1.351-.97z" fill="currentColor"></path><path d="m15.407 10.789.004-.003v.01zM15.407 10.789a5.2 5.2 0 0 0-2.187-2.192c-.62-.32-1.29-.51-2-.56-.12-.02-.25-.02-.38-.02-.81 0-1.59.19-2.29.54-.491.24-.951.57-1.351.97l-3.691 3.687a5.143 5.143 0 0 0 0 7.277c1 1.01 2.32 1.509 3.64 1.509s2.641-.5 3.642-1.51c1.12-1.119 2.07-2.068 2.72-2.708h-.35c-.66 0-1.31-.09-1.93-.28l-1.71 1.71c-.65.659-1.511.979-2.371.979s-1.71-.32-2.37-.98a3.365 3.365 0 0 1 0-4.737c.04-.04.85-.85 1.72-1.71.56-.57 1.14-1.149 1.53-1.529.27-.28.44-.45.44-.45.41-.41.92-.71 1.48-.859.28-.08.58-.12.89-.12.36 0 .71.06 1.041.16.5.17.95.44 1.33.82.39.39.66.85.81 1.339a2 2 0 0 0 .24-.19z" fill="currentColor"></path></svg></button></span>Solution</h3><p>Check your internet connection. If it is stable, please try to restart DevKinsta.</p><h2 id="dk0011" class="Heading_root__6SfRo"><span class="Heading_anchor__JwDnI"><button class="spectra-Button-root Heading_anchorButton__kxDvK Button_root__8us2L" type="button" aria-label="Copy link to this section" data-size="xs" data-variant="tertiary"><svg aria-hidden="true" class="spectra-Link-icon spectra-icon" fill="none" height="24" viewBox="0 0 24 24" width="24" xmlns="http://www.w3.org/2000/svg"><path d="M20.492 10.786a5.143 5.143 0 0 0 0-7.277C19.492 2.5 18.172 2 16.852 2c-.17 0-.33.01-.49.02-.331.04-.661.1-.981.19-.8.24-1.54.67-2.17 1.3L11.7 5.017l-.06.059q-.06.054-.11.111l-1.01 1.01s-.01.02-.02.03c.11-.02.23-.02.34-.02.67 0 1.32.09 1.94.28q.162-.165.308-.31c.734-.741 1.143-1.154 1.373-1.42l.02.02c.66-.65 1.51-.979 2.37-.979s1.72.33 2.37.98a3.365 3.365 0 0 1 0 4.737l-3.69 3.688c-.24.25-.52.45-.81.6-.19.1-.4.18-.6.24l-.023.008q-.026.011-.048.012c-.29.08-.59.12-.89.12-.35 0-.7-.05-1.03-.16-.18-.06-.36-.13-.53-.22-.29-.15-.57-.35-.81-.6-.39-.39-.66-.85-.81-1.339-.09.05-.17.12-.24.19q-.324.33-.613.617-.29.288-.538.542c.24.45.55.88.93 1.26s.81.69 1.26.93c.63.33 1.301.509 1.991.559.13.02.26.02.39.02.79 0 1.57-.18 2.29-.54.491-.24.951-.56 1.351-.97z" fill="currentColor"></path><path d="m15.407 10.789.004-.003v.01zM15.407 10.789a5.2 5.2 0 0 0-2.187-2.192c-.62-.32-1.29-.51-2-.56-.12-.02-.25-.02-.38-.02-.81 0-1.59.19-2.29.54-.491.24-.951.57-1.351.97l-3.691 3.687a5.143 5.143 0 0 0 0 7.277c1 1.01 2.32 1.509 3.64 1.509s2.641-.5 3.642-1.51c1.12-1.119 2.07-2.068 2.72-2.708h-.35c-.66 0-1.31-.09-1.93-.28l-1.71 1.71c-.65.659-1.511.979-2.371.979s-1.71-.32-2.37-.98a3.365 3.365 0 0 1 0-4.737c.04-.04.85-.85 1.72-1.71.56-.57 1.14-1.149 1.53-1.529.27-.28.44-.45.44-.45.41-.41.92-.71 1.48-.859.28-.08.58-.12.89-.12.36 0 .71.06 1.041.16.5.17.95.44 1.33.82.39.39.66.85.81 1.339a2 2 0 0 0 .24-.19z" fill="currentColor"></path></svg></button></span>DK0011</h2><h3 id="description-10" class="Heading_root__6SfRo"><span class="Heading_anchor__JwDnI"><button class="spectra-Button-root Heading_anchorButton__kxDvK Button_root__8us2L" type="button" aria-label="Copy link to this section" data-size="xs" data-variant="tertiary"><svg aria-hidden="true" class="spectra-Link-icon spectra-icon" fill="none" height="24" viewBox="0 0 24 24" width="24" xmlns="http://www.w3.org/2000/svg"><path d="M20.492 10.786a5.143 5.143 0 0 0 0-7.277C19.492 2.5 18.172 2 16.852 2c-.17 0-.33.01-.49.02-.331.04-.661.1-.981.19-.8.24-1.54.67-2.17 1.3L11.7 5.017l-.06.059q-.06.054-.11.111l-1.01 1.01s-.01.02-.02.03c.11-.02.23-.02.34-.02.67 0 1.32.09 1.94.28q.162-.165.308-.31c.734-.741 1.143-1.154 1.373-1.42l.02.02c.66-.65 1.51-.979 2.37-.979s1.72.33 2.37.98a3.365 3.365 0 0 1 0 4.737l-3.69 3.688c-.24.25-.52.45-.81.6-.19.1-.4.18-.6.24l-.023.008q-.026.011-.048.012c-.29.08-.59.12-.89.12-.35 0-.7-.05-1.03-.16-.18-.06-.36-.13-.53-.22-.29-.15-.57-.35-.81-.6-.39-.39-.66-.85-.81-1.339-.09.05-.17.12-.24.19q-.324.33-.613.617-.29.288-.538.542c.24.45.55.88.93 1.26s.81.69 1.26.93c.63.33 1.301.509 1.991.559.13.02.26.02.39.02.79 0 1.57-.18 2.29-.54.491-.24.951-.56 1.351-.97z" fill="currentColor"></path><path d="m15.407 10.789.004-.003v.01zM15.407 10.789a5.2 5.2 0 0 0-2.187-2.192c-.62-.32-1.29-.51-2-.56-.12-.02-.25-.02-.38-.02-.81 0-1.59.19-2.29.54-.491.24-.951.57-1.351.97l-3.691 3.687a5.143 5.143 0 0 0 0 7.277c1 1.01 2.32 1.509 3.64 1.509s2.641-.5 3.642-1.51c1.12-1.119 2.07-2.068 2.72-2.708h-.35c-.66 0-1.31-.09-1.93-.28l-1.71 1.71c-.65.659-1.511.979-2.371.979s-1.71-.32-2.37-.98a3.365 3.365 0 0 1 0-4.737c.04-.04.85-.85 1.72-1.71.56-.57 1.14-1.149 1.53-1.529.27-.28.44-.45.44-.45.41-.41.92-.71 1.48-.859.28-.08.58-.12.89-.12.36 0 .71.06 1.041.16.5.17.95.44 1.33.82.39.39.66.85.81 1.339a2 2 0 0 0 .24-.19z" fill="currentColor"></path></svg></button></span>Description: Unknown server error occurred. Please try it again.</h3><p>You may see this error if DevKinsta cannot access the Kinsta API.</p><h3 id="solution-10" class="Heading_root__6SfRo"><span class="Heading_anchor__JwDnI"><button class="spectra-Button-root Heading_anchorButton__kxDvK Button_root__8us2L" type="button" aria-label="Copy link to this section" data-size="xs" data-variant="tertiary"><svg aria-hidden="true" class="spectra-Link-icon spectra-icon" fill="none" height="24" viewBox="0 0 24 24" width="24" xmlns="http://www.w3.org/2000/svg"><path d="M20.492 10.786a5.143 5.143 0 0 0 0-7.277C19.492 2.5 18.172 2 16.852 2c-.17 0-.33.01-.49.02-.331.04-.661.1-.981.19-.8.24-1.54.67-2.17 1.3L11.7 5.017l-.06.059q-.06.054-.11.111l-1.01 1.01s-.01.02-.02.03c.11-.02.23-.02.34-.02.67 0 1.32.09 1.94.28q.162-.165.308-.31c.734-.741 1.143-1.154 1.373-1.42l.02.02c.66-.65 1.51-.979 2.37-.979s1.72.33 2.37.98a3.365 3.365 0 0 1 0 4.737l-3.69 3.688c-.24.25-.52.45-.81.6-.19.1-.4.18-.6.24l-.023.008q-.026.011-.048.012c-.29.08-.59.12-.89.12-.35 0-.7-.05-1.03-.16-.18-.06-.36-.13-.53-.22-.29-.15-.57-.35-.81-.6-.39-.39-.66-.85-.81-1.339-.09.05-.17.12-.24.19q-.324.33-.613.617-.29.288-.538.542c.24.45.55.88.93 1.26s.81.69 1.26.93c.63.33 1.301.509 1.991.559.13.02.26.02.39.02.79 0 1.57-.18 2.29-.54.491-.24.951-.56 1.351-.97z" fill="currentColor"></path><path d="m15.407 10.789.004-.003v.01zM15.407 10.789a5.2 5.2 0 0 0-2.187-2.192c-.62-.32-1.29-.51-2-.56-.12-.02-.25-.02-.38-.02-.81 0-1.59.19-2.29.54-.491.24-.951.57-1.351.97l-3.691 3.687a5.143 5.143 0 0 0 0 7.277c1 1.01 2.32 1.509 3.64 1.509s2.641-.5 3.642-1.51c1.12-1.119 2.07-2.068 2.72-2.708h-.35c-.66 0-1.31-.09-1.93-.28l-1.71 1.71c-.65.659-1.511.979-2.371.979s-1.71-.32-2.37-.98a3.365 3.365 0 0 1 0-4.737c.04-.04.85-.85 1.72-1.71.56-.57 1.14-1.149 1.53-1.529.27-.28.44-.45.44-.45.41-.41.92-.71 1.48-.859.28-.08.58-.12.89-.12.36 0 .71.06 1.041.16.5.17.95.44 1.33.82.39.39.66.85.81 1.339a2 2 0 0 0 .24-.19z" fill="currentColor"></path></svg></button></span>Solution</h3><p>Check your Internet connection to see if there are any issues, and check the <a href="https://status.kinsta.com/" rel="noopener noreferrer" target="_blank">Kinsta Status</a> page to see if there are any issues with the Kinsta API. If the problem still occurs, try again later.</p><h2 id="dk0012" class="Heading_root__6SfRo"><span class="Heading_anchor__JwDnI"><button class="spectra-Button-root Heading_anchorButton__kxDvK Button_root__8us2L" type="button" aria-label="Copy link to this section" data-size="xs" data-variant="tertiary"><svg aria-hidden="true" class="spectra-Link-icon spectra-icon" fill="none" height="24" viewBox="0 0 24 24" width="24" xmlns="http://www.w3.org/2000/svg"><path d="M20.492 10.786a5.143 5.143 0 0 0 0-7.277C19.492 2.5 18.172 2 16.852 2c-.17 0-.33.01-.49.02-.331.04-.661.1-.981.19-.8.24-1.54.67-2.17 1.3L11.7 5.017l-.06.059q-.06.054-.11.111l-1.01 1.01s-.01.02-.02.03c.11-.02.23-.02.34-.02.67 0 1.32.09 1.94.28q.162-.165.308-.31c.734-.741 1.143-1.154 1.373-1.42l.02.02c.66-.65 1.51-.979 2.37-.979s1.72.33 2.37.98a3.365 3.365 0 0 1 0 4.737l-3.69 3.688c-.24.25-.52.45-.81.6-.19.1-.4.18-.6.24l-.023.008q-.026.011-.048.012c-.29.08-.59.12-.89.12-.35 0-.7-.05-1.03-.16-.18-.06-.36-.13-.53-.22-.29-.15-.57-.35-.81-.6-.39-.39-.66-.85-.81-1.339-.09.05-.17.12-.24.19q-.324.33-.613.617-.29.288-.538.542c.24.45.55.88.93 1.26s.81.69 1.26.93c.63.33 1.301.509 1.991.559.13.02.26.02.39.02.79 0 1.57-.18 2.29-.54.491-.24.951-.56 1.351-.97z" fill="currentColor"></path><path d="m15.407 10.789.004-.003v.01zM15.407 10.789a5.2 5.2 0 0 0-2.187-2.192c-.62-.32-1.29-.51-2-.56-.12-.02-.25-.02-.38-.02-.81 0-1.59.19-2.29.54-.491.24-.951.57-1.351.97l-3.691 3.687a5.143 5.143 0 0 0 0 7.277c1 1.01 2.32 1.509 3.64 1.509s2.641-.5 3.642-1.51c1.12-1.119 2.07-2.068 2.72-2.708h-.35c-.66 0-1.31-.09-1.93-.28l-1.71 1.71c-.65.659-1.511.979-2.371.979s-1.71-.32-2.37-.98a3.365 3.365 0 0 1 0-4.737c.04-.04.85-.85 1.72-1.71.56-.57 1.14-1.149 1.53-1.529.27-.28.44-.45.44-.45.41-.41.92-.71 1.48-.859.28-.08.58-.12.89-.12.36 0 .71.06 1.041.16.5.17.95.44 1.33.82.39.39.66.85.81 1.339a2 2 0 0 0 .24-.19z" fill="currentColor"></path></svg></button></span>DK0012</h2><h3 id="description-11" class="Heading_root__6SfRo"><span class="Heading_anchor__JwDnI"><button class="spectra-Button-root Heading_anchorButton__kxDvK Button_root__8us2L" type="button" aria-label="Copy link to this section" data-size="xs" data-variant="tertiary"><svg aria-hidden="true" class="spectra-Link-icon spectra-icon" fill="none" height="24" viewBox="0 0 24 24" width="24" xmlns="http://www.w3.org/2000/svg"><path d="M20.492 10.786a5.143 5.143 0 0 0 0-7.277C19.492 2.5 18.172 2 16.852 2c-.17 0-.33.01-.49.02-.331.04-.661.1-.981.19-.8.24-1.54.67-2.17 1.3L11.7 5.017l-.06.059q-.06.054-.11.111l-1.01 1.01s-.01.02-.02.03c.11-.02.23-.02.34-.02.67 0 1.32.09 1.94.28q.162-.165.308-.31c.734-.741 1.143-1.154 1.373-1.42l.02.02c.66-.65 1.51-.979 2.37-.979s1.72.33 2.37.98a3.365 3.365 0 0 1 0 4.737l-3.69 3.688c-.24.25-.52.45-.81.6-.19.1-.4.18-.6.24l-.023.008q-.026.011-.048.012c-.29.08-.59.12-.89.12-.35 0-.7-.05-1.03-.16-.18-.06-.36-.13-.53-.22-.29-.15-.57-.35-.81-.6-.39-.39-.66-.85-.81-1.339-.09.05-.17.12-.24.19q-.324.33-.613.617-.29.288-.538.542c.24.45.55.88.93 1.26s.81.69 1.26.93c.63.33 1.301.509 1.991.559.13.02.26.02.39.02.79 0 1.57-.18 2.29-.54.491-.24.951-.56 1.351-.97z" fill="currentColor"></path><path d="m15.407 10.789.004-.003v.01zM15.407 10.789a5.2 5.2 0 0 0-2.187-2.192c-.62-.32-1.29-.51-2-.56-.12-.02-.25-.02-.38-.02-.81 0-1.59.19-2.29.54-.491.24-.951.57-1.351.97l-3.691 3.687a5.143 5.143 0 0 0 0 7.277c1 1.01 2.32 1.509 3.64 1.509s2.641-.5 3.642-1.51c1.12-1.119 2.07-2.068 2.72-2.708h-.35c-.66 0-1.31-.09-1.93-.28l-1.71 1.71c-.65.659-1.511.979-2.371.979s-1.71-.32-2.37-.98a3.365 3.365 0 0 1 0-4.737c.04-.04.85-.85 1.72-1.71.56-.57 1.14-1.149 1.53-1.529.27-.28.44-.45.44-.45.41-.41.92-.71 1.48-.859.28-.08.58-.12.89-.12.36 0 .71.06 1.041.16.5.17.95.44 1.33.82.39.39.66.85.81 1.339a2 2 0 0 0 .24-.19z" fill="currentColor"></path></svg></button></span>Description: Your request timed out. Please try it again.</h3><p>You may see this error if DevKinsta is unable to access the Kinsta API due to a timeout.</p><h3 id="solution-11" class="Heading_root__6SfRo"><span class="Heading_anchor__JwDnI"><button class="spectra-Button-root Heading_anchorButton__kxDvK Button_root__8us2L" type="button" aria-label="Copy link to this section" data-size="xs" data-variant="tertiary"><svg aria-hidden="true" class="spectra-Link-icon spectra-icon" fill="none" height="24" viewBox="0 0 24 24" width="24" xmlns="http://www.w3.org/2000/svg"><path d="M20.492 10.786a5.143 5.143 0 0 0 0-7.277C19.492 2.5 18.172 2 16.852 2c-.17 0-.33.01-.49.02-.331.04-.661.1-.981.19-.8.24-1.54.67-2.17 1.3L11.7 5.017l-.06.059q-.06.054-.11.111l-1.01 1.01s-.01.02-.02.03c.11-.02.23-.02.34-.02.67 0 1.32.09 1.94.28q.162-.165.308-.31c.734-.741 1.143-1.154 1.373-1.42l.02.02c.66-.65 1.51-.979 2.37-.979s1.72.33 2.37.98a3.365 3.365 0 0 1 0 4.737l-3.69 3.688c-.24.25-.52.45-.81.6-.19.1-.4.18-.6.24l-.023.008q-.026.011-.048.012c-.29.08-.59.12-.89.12-.35 0-.7-.05-1.03-.16-.18-.06-.36-.13-.53-.22-.29-.15-.57-.35-.81-.6-.39-.39-.66-.85-.81-1.339-.09.05-.17.12-.24.19q-.324.33-.613.617-.29.288-.538.542c.24.45.55.88.93 1.26s.81.69 1.26.93c.63.33 1.301.509 1.991.559.13.02.26.02.39.02.79 0 1.57-.18 2.29-.54.491-.24.951-.56 1.351-.97z" fill="currentColor"></path><path d="m15.407 10.789.004-.003v.01zM15.407 10.789a5.2 5.2 0 0 0-2.187-2.192c-.62-.32-1.29-.51-2-.56-.12-.02-.25-.02-.38-.02-.81 0-1.59.19-2.29.54-.491.24-.951.57-1.351.97l-3.691 3.687a5.143 5.143 0 0 0 0 7.277c1 1.01 2.32 1.509 3.64 1.509s2.641-.5 3.642-1.51c1.12-1.119 2.07-2.068 2.72-2.708h-.35c-.66 0-1.31-.09-1.93-.28l-1.71 1.71c-.65.659-1.511.979-2.371.979s-1.71-.32-2.37-.98a3.365 3.365 0 0 1 0-4.737c.04-.04.85-.85 1.72-1.71.56-.57 1.14-1.149 1.53-1.529.27-.28.44-.45.44-.45.41-.41.92-.71 1.48-.859.28-.08.58-.12.89-.12.36 0 .71.06 1.041.16.5.17.95.44 1.33.82.39.39.66.85.81 1.339a2 2 0 0 0 .24-.19z" fill="currentColor"></path></svg></button></span>Solution</h3><p>Check your Internet connection to see if there are any issues, and check the <a href="https://status.kinsta.com/" rel="noopener noreferrer" target="_blank">Kinsta Status</a> page to see if there are any issues with the Kinsta API. If the problem still occurs, try again later.</p><h2 id="dk0013" class="Heading_root__6SfRo"><span class="Heading_anchor__JwDnI"><button class="spectra-Button-root Heading_anchorButton__kxDvK Button_root__8us2L" type="button" aria-label="Copy link to this section" data-size="xs" data-variant="tertiary"><svg aria-hidden="true" class="spectra-Link-icon spectra-icon" fill="none" height="24" viewBox="0 0 24 24" width="24" xmlns="http://www.w3.org/2000/svg"><path d="M20.492 10.786a5.143 5.143 0 0 0 0-7.277C19.492 2.5 18.172 2 16.852 2c-.17 0-.33.01-.49.02-.331.04-.661.1-.981.19-.8.24-1.54.67-2.17 1.3L11.7 5.017l-.06.059q-.06.054-.11.111l-1.01 1.01s-.01.02-.02.03c.11-.02.23-.02.34-.02.67 0 1.32.09 1.94.28q.162-.165.308-.31c.734-.741 1.143-1.154 1.373-1.42l.02.02c.66-.65 1.51-.979 2.37-.979s1.72.33 2.37.98a3.365 3.365 0 0 1 0 4.737l-3.69 3.688c-.24.25-.52.45-.81.6-.19.1-.4.18-.6.24l-.023.008q-.026.011-.048.012c-.29.08-.59.12-.89.12-.35 0-.7-.05-1.03-.16-.18-.06-.36-.13-.53-.22-.29-.15-.57-.35-.81-.6-.39-.39-.66-.85-.81-1.339-.09.05-.17.12-.24.19q-.324.33-.613.617-.29.288-.538.542c.24.45.55.88.93 1.26s.81.69 1.26.93c.63.33 1.301.509 1.991.559.13.02.26.02.39.02.79 0 1.57-.18 2.29-.54.491-.24.951-.56 1.351-.97z" fill="currentColor"></path><path d="m15.407 10.789.004-.003v.01zM15.407 10.789a5.2 5.2 0 0 0-2.187-2.192c-.62-.32-1.29-.51-2-.56-.12-.02-.25-.02-.38-.02-.81 0-1.59.19-2.29.54-.491.24-.951.57-1.351.97l-3.691 3.687a5.143 5.143 0 0 0 0 7.277c1 1.01 2.32 1.509 3.64 1.509s2.641-.5 3.642-1.51c1.12-1.119 2.07-2.068 2.72-2.708h-.35c-.66 0-1.31-.09-1.93-.28l-1.71 1.71c-.65.659-1.511.979-2.371.979s-1.71-.32-2.37-.98a3.365 3.365 0 0 1 0-4.737c.04-.04.85-.85 1.72-1.71.56-.57 1.14-1.149 1.53-1.529.27-.28.44-.45.44-.45.41-.41.92-.71 1.48-.859.28-.08.58-.12.89-.12.36 0 .71.06 1.041.16.5.17.95.44 1.33.82.39.39.66.85.81 1.339a2 2 0 0 0 .24-.19z" fill="currentColor"></path></svg></button></span>DK0013</h2><h3 id="description-12" class="Heading_root__6SfRo"><span class="Heading_anchor__JwDnI"><button class="spectra-Button-root Heading_anchorButton__kxDvK Button_root__8us2L" type="button" aria-label="Copy link to this section" data-size="xs" data-variant="tertiary"><svg aria-hidden="true" class="spectra-Link-icon spectra-icon" fill="none" height="24" viewBox="0 0 24 24" width="24" xmlns="http://www.w3.org/2000/svg"><path d="M20.492 10.786a5.143 5.143 0 0 0 0-7.277C19.492 2.5 18.172 2 16.852 2c-.17 0-.33.01-.49.02-.331.04-.661.1-.981.19-.8.24-1.54.67-2.17 1.3L11.7 5.017l-.06.059q-.06.054-.11.111l-1.01 1.01s-.01.02-.02.03c.11-.02.23-.02.34-.02.67 0 1.32.09 1.94.28q.162-.165.308-.31c.734-.741 1.143-1.154 1.373-1.42l.02.02c.66-.65 1.51-.979 2.37-.979s1.72.33 2.37.98a3.365 3.365 0 0 1 0 4.737l-3.69 3.688c-.24.25-.52.45-.81.6-.19.1-.4.18-.6.24l-.023.008q-.026.011-.048.012c-.29.08-.59.12-.89.12-.35 0-.7-.05-1.03-.16-.18-.06-.36-.13-.53-.22-.29-.15-.57-.35-.81-.6-.39-.39-.66-.85-.81-1.339-.09.05-.17.12-.24.19q-.324.33-.613.617-.29.288-.538.542c.24.45.55.88.93 1.26s.81.69 1.26.93c.63.33 1.301.509 1.991.559.13.02.26.02.39.02.79 0 1.57-.18 2.29-.54.491-.24.951-.56 1.351-.97z" fill="currentColor"></path><path d="m15.407 10.789.004-.003v.01zM15.407 10.789a5.2 5.2 0 0 0-2.187-2.192c-.62-.32-1.29-.51-2-.56-.12-.02-.25-.02-.38-.02-.81 0-1.59.19-2.29.54-.491.24-.951.57-1.351.97l-3.691 3.687a5.143 5.143 0 0 0 0 7.277c1 1.01 2.32 1.509 3.64 1.509s2.641-.5 3.642-1.51c1.12-1.119 2.07-2.068 2.72-2.708h-.35c-.66 0-1.31-.09-1.93-.28l-1.71 1.71c-.65.659-1.511.979-2.371.979s-1.71-.32-2.37-.98a3.365 3.365 0 0 1 0-4.737c.04-.04.85-.85 1.72-1.71.56-.57 1.14-1.149 1.53-1.529.27-.28.44-.45.44-.45.41-.41.92-.71 1.48-.859.28-.08.58-.12.89-.12.36 0 .71.06 1.041.16.5.17.95.44 1.33.82.39.39.66.85.81 1.339a2 2 0 0 0 .24-.19z" fill="currentColor"></path></svg></button></span>Description: Remote server received wrong data. Please try it again.</h3><p>You may see this error if DevKinsta receives a bad request error from the Kinsta API.</p><h3 id="solution-12" class="Heading_root__6SfRo"><span class="Heading_anchor__JwDnI"><button class="spectra-Button-root Heading_anchorButton__kxDvK Button_root__8us2L" type="button" aria-label="Copy link to this section" data-size="xs" data-variant="tertiary"><svg aria-hidden="true" class="spectra-Link-icon spectra-icon" fill="none" height="24" viewBox="0 0 24 24" width="24" xmlns="http://www.w3.org/2000/svg"><path d="M20.492 10.786a5.143 5.143 0 0 0 0-7.277C19.492 2.5 18.172 2 16.852 2c-.17 0-.33.01-.49.02-.331.04-.661.1-.981.19-.8.24-1.54.67-2.17 1.3L11.7 5.017l-.06.059q-.06.054-.11.111l-1.01 1.01s-.01.02-.02.03c.11-.02.23-.02.34-.02.67 0 1.32.09 1.94.28q.162-.165.308-.31c.734-.741 1.143-1.154 1.373-1.42l.02.02c.66-.65 1.51-.979 2.37-.979s1.72.33 2.37.98a3.365 3.365 0 0 1 0 4.737l-3.69 3.688c-.24.25-.52.45-.81.6-.19.1-.4.18-.6.24l-.023.008q-.026.011-.048.012c-.29.08-.59.12-.89.12-.35 0-.7-.05-1.03-.16-.18-.06-.36-.13-.53-.22-.29-.15-.57-.35-.81-.6-.39-.39-.66-.85-.81-1.339-.09.05-.17.12-.24.19q-.324.33-.613.617-.29.288-.538.542c.24.45.55.88.93 1.26s.81.69 1.26.93c.63.33 1.301.509 1.991.559.13.02.26.02.39.02.79 0 1.57-.18 2.29-.54.491-.24.951-.56 1.351-.97z" fill="currentColor"></path><path d="m15.407 10.789.004-.003v.01zM15.407 10.789a5.2 5.2 0 0 0-2.187-2.192c-.62-.32-1.29-.51-2-.56-.12-.02-.25-.02-.38-.02-.81 0-1.59.19-2.29.54-.491.24-.951.57-1.351.97l-3.691 3.687a5.143 5.143 0 0 0 0 7.277c1 1.01 2.32 1.509 3.64 1.509s2.641-.5 3.642-1.51c1.12-1.119 2.07-2.068 2.72-2.708h-.35c-.66 0-1.31-.09-1.93-.28l-1.71 1.71c-.65.659-1.511.979-2.371.979s-1.71-.32-2.37-.98a3.365 3.365 0 0 1 0-4.737c.04-.04.85-.85 1.72-1.71.56-.57 1.14-1.149 1.53-1.529.27-.28.44-.45.44-.45.41-.41.92-.71 1.48-.859.28-.08.58-.12.89-.12.36 0 .71.06 1.041.16.5.17.95.44 1.33.82.39.39.66.85.81 1.339a2 2 0 0 0 .24-.19z" fill="currentColor"></path></svg></button></span>Solution</h3><p>Please report this error to the <a href="https://community.kinsta.com/c/devkinsta/bug-reports/" target="_blank" rel="noopener noreferrer">DevKinsta Community Forum. </a></p><h2 id="dk0014" class="Heading_root__6SfRo"><span class="Heading_anchor__JwDnI"><button class="spectra-Button-root Heading_anchorButton__kxDvK Button_root__8us2L" type="button" aria-label="Copy link to this section" data-size="xs" data-variant="tertiary"><svg aria-hidden="true" class="spectra-Link-icon spectra-icon" fill="none" height="24" viewBox="0 0 24 24" width="24" xmlns="http://www.w3.org/2000/svg"><path d="M20.492 10.786a5.143 5.143 0 0 0 0-7.277C19.492 2.5 18.172 2 16.852 2c-.17 0-.33.01-.49.02-.331.04-.661.1-.981.19-.8.24-1.54.67-2.17 1.3L11.7 5.017l-.06.059q-.06.054-.11.111l-1.01 1.01s-.01.02-.02.03c.11-.02.23-.02.34-.02.67 0 1.32.09 1.94.28q.162-.165.308-.31c.734-.741 1.143-1.154 1.373-1.42l.02.02c.66-.65 1.51-.979 2.37-.979s1.72.33 2.37.98a3.365 3.365 0 0 1 0 4.737l-3.69 3.688c-.24.25-.52.45-.81.6-.19.1-.4.18-.6.24l-.023.008q-.026.011-.048.012c-.29.08-.59.12-.89.12-.35 0-.7-.05-1.03-.16-.18-.06-.36-.13-.53-.22-.29-.15-.57-.35-.81-.6-.39-.39-.66-.85-.81-1.339-.09.05-.17.12-.24.19q-.324.33-.613.617-.29.288-.538.542c.24.45.55.88.93 1.26s.81.69 1.26.93c.63.33 1.301.509 1.991.559.13.02.26.02.39.02.79 0 1.57-.18 2.29-.54.491-.24.951-.56 1.351-.97z" fill="currentColor"></path><path d="m15.407 10.789.004-.003v.01zM15.407 10.789a5.2 5.2 0 0 0-2.187-2.192c-.62-.32-1.29-.51-2-.56-.12-.02-.25-.02-.38-.02-.81 0-1.59.19-2.29.54-.491.24-.951.57-1.351.97l-3.691 3.687a5.143 5.143 0 0 0 0 7.277c1 1.01 2.32 1.509 3.64 1.509s2.641-.5 3.642-1.51c1.12-1.119 2.07-2.068 2.72-2.708h-.35c-.66 0-1.31-.09-1.93-.28l-1.71 1.71c-.65.659-1.511.979-2.371.979s-1.71-.32-2.37-.98a3.365 3.365 0 0 1 0-4.737c.04-.04.85-.85 1.72-1.71.56-.57 1.14-1.149 1.53-1.529.27-.28.44-.45.44-.45.41-.41.92-.71 1.48-.859.28-.08.58-.12.89-.12.36 0 .71.06 1.041.16.5.17.95.44 1.33.82.39.39.66.85.81 1.339a2 2 0 0 0 .24-.19z" fill="currentColor"></path></svg></button></span>DK0014</h2><h3 id="description-13" class="Heading_root__6SfRo"><span class="Heading_anchor__JwDnI"><button class="spectra-Button-root Heading_anchorButton__kxDvK Button_root__8us2L" type="button" aria-label="Copy link to this section" data-size="xs" data-variant="tertiary"><svg aria-hidden="true" class="spectra-Link-icon spectra-icon" fill="none" height="24" viewBox="0 0 24 24" width="24" xmlns="http://www.w3.org/2000/svg"><path d="M20.492 10.786a5.143 5.143 0 0 0 0-7.277C19.492 2.5 18.172 2 16.852 2c-.17 0-.33.01-.49.02-.331.04-.661.1-.981.19-.8.24-1.54.67-2.17 1.3L11.7 5.017l-.06.059q-.06.054-.11.111l-1.01 1.01s-.01.02-.02.03c.11-.02.23-.02.34-.02.67 0 1.32.09 1.94.28q.162-.165.308-.31c.734-.741 1.143-1.154 1.373-1.42l.02.02c.66-.65 1.51-.979 2.37-.979s1.72.33 2.37.98a3.365 3.365 0 0 1 0 4.737l-3.69 3.688c-.24.25-.52.45-.81.6-.19.1-.4.18-.6.24l-.023.008q-.026.011-.048.012c-.29.08-.59.12-.89.12-.35 0-.7-.05-1.03-.16-.18-.06-.36-.13-.53-.22-.29-.15-.57-.35-.81-.6-.39-.39-.66-.85-.81-1.339-.09.05-.17.12-.24.19q-.324.33-.613.617-.29.288-.538.542c.24.45.55.88.93 1.26s.81.69 1.26.93c.63.33 1.301.509 1.991.559.13.02.26.02.39.02.79 0 1.57-.18 2.29-.54.491-.24.951-.56 1.351-.97z" fill="currentColor"></path><path d="m15.407 10.789.004-.003v.01zM15.407 10.789a5.2 5.2 0 0 0-2.187-2.192c-.62-.32-1.29-.51-2-.56-.12-.02-.25-.02-.38-.02-.81 0-1.59.19-2.29.54-.491.24-.951.57-1.351.97l-3.691 3.687a5.143 5.143 0 0 0 0 7.277c1 1.01 2.32 1.509 3.64 1.509s2.641-.5 3.642-1.51c1.12-1.119 2.07-2.068 2.72-2.708h-.35c-.66 0-1.31-.09-1.93-.28l-1.71 1.71c-.65.659-1.511.979-2.371.979s-1.71-.32-2.37-.98a3.365 3.365 0 0 1 0-4.737c.04-.04.85-.85 1.72-1.71.56-.57 1.14-1.149 1.53-1.529.27-.28.44-.45.44-.45.41-.41.92-.71 1.48-.859.28-.08.58-.12.89-.12.36 0 .71.06 1.041.16.5.17.95.44 1.33.82.39.39.66.85.81 1.339a2 2 0 0 0 .24-.19z" fill="currentColor"></path></svg></button></span>Description: You are unauthenticated. Please try to re-login into MyKinsta account.</h3><p>You may see this error if DevKinsta receives an unauthorized request error from the Kinsta API.</p><h3 id="solution-13" class="Heading_root__6SfRo"><span class="Heading_anchor__JwDnI"><button class="spectra-Button-root Heading_anchorButton__kxDvK Button_root__8us2L" type="button" aria-label="Copy link to this section" data-size="xs" data-variant="tertiary"><svg aria-hidden="true" class="spectra-Link-icon spectra-icon" fill="none" height="24" viewBox="0 0 24 24" width="24" xmlns="http://www.w3.org/2000/svg"><path d="M20.492 10.786a5.143 5.143 0 0 0 0-7.277C19.492 2.5 18.172 2 16.852 2c-.17 0-.33.01-.49.02-.331.04-.661.1-.981.19-.8.24-1.54.67-2.17 1.3L11.7 5.017l-.06.059q-.06.054-.11.111l-1.01 1.01s-.01.02-.02.03c.11-.02.23-.02.34-.02.67 0 1.32.09 1.94.28q.162-.165.308-.31c.734-.741 1.143-1.154 1.373-1.42l.02.02c.66-.65 1.51-.979 2.37-.979s1.72.33 2.37.98a3.365 3.365 0 0 1 0 4.737l-3.69 3.688c-.24.25-.52.45-.81.6-.19.1-.4.18-.6.24l-.023.008q-.026.011-.048.012c-.29.08-.59.12-.89.12-.35 0-.7-.05-1.03-.16-.18-.06-.36-.13-.53-.22-.29-.15-.57-.35-.81-.6-.39-.39-.66-.85-.81-1.339-.09.05-.17.12-.24.19q-.324.33-.613.617-.29.288-.538.542c.24.45.55.88.93 1.26s.81.69 1.26.93c.63.33 1.301.509 1.991.559.13.02.26.02.39.02.79 0 1.57-.18 2.29-.54.491-.24.951-.56 1.351-.97z" fill="currentColor"></path><path d="m15.407 10.789.004-.003v.01zM15.407 10.789a5.2 5.2 0 0 0-2.187-2.192c-.62-.32-1.29-.51-2-.56-.12-.02-.25-.02-.38-.02-.81 0-1.59.19-2.29.54-.491.24-.951.57-1.351.97l-3.691 3.687a5.143 5.143 0 0 0 0 7.277c1 1.01 2.32 1.509 3.64 1.509s2.641-.5 3.642-1.51c1.12-1.119 2.07-2.068 2.72-2.708h-.35c-.66 0-1.31-.09-1.93-.28l-1.71 1.71c-.65.659-1.511.979-2.371.979s-1.71-.32-2.37-.98a3.365 3.365 0 0 1 0-4.737c.04-.04.85-.85 1.72-1.71.56-.57 1.14-1.149 1.53-1.529.27-.28.44-.45.44-.45.41-.41.92-.71 1.48-.859.28-.08.58-.12.89-.12.36 0 .71.06 1.041.16.5.17.95.44 1.33.82.39.39.66.85.81 1.339a2 2 0 0 0 .24-.19z" fill="currentColor"></path></svg></button></span>Solution</h3><p>In DevKinsta, click <strong>Settings</strong>, within <strong>MyKinsta account</strong>, click <strong>Log in to MyKinsta</strong>, enter your credentials to log in, and retry the process.</p><h2 id="dk0015" class="Heading_root__6SfRo"><span class="Heading_anchor__JwDnI"><button class="spectra-Button-root Heading_anchorButton__kxDvK Button_root__8us2L" type="button" aria-label="Copy link to this section" data-size="xs" data-variant="tertiary"><svg aria-hidden="true" class="spectra-Link-icon spectra-icon" fill="none" height="24" viewBox="0 0 24 24" width="24" xmlns="http://www.w3.org/2000/svg"><path d="M20.492 10.786a5.143 5.143 0 0 0 0-7.277C19.492 2.5 18.172 2 16.852 2c-.17 0-.33.01-.49.02-.331.04-.661.1-.981.19-.8.24-1.54.67-2.17 1.3L11.7 5.017l-.06.059q-.06.054-.11.111l-1.01 1.01s-.01.02-.02.03c.11-.02.23-.02.34-.02.67 0 1.32.09 1.94.28q.162-.165.308-.31c.734-.741 1.143-1.154 1.373-1.42l.02.02c.66-.65 1.51-.979 2.37-.979s1.72.33 2.37.98a3.365 3.365 0 0 1 0 4.737l-3.69 3.688c-.24.25-.52.45-.81.6-.19.1-.4.18-.6.24l-.023.008q-.026.011-.048.012c-.29.08-.59.12-.89.12-.35 0-.7-.05-1.03-.16-.18-.06-.36-.13-.53-.22-.29-.15-.57-.35-.81-.6-.39-.39-.66-.85-.81-1.339-.09.05-.17.12-.24.19q-.324.33-.613.617-.29.288-.538.542c.24.45.55.88.93 1.26s.81.69 1.26.93c.63.33 1.301.509 1.991.559.13.02.26.02.39.02.79 0 1.57-.18 2.29-.54.491-.24.951-.56 1.351-.97z" fill="currentColor"></path><path d="m15.407 10.789.004-.003v.01zM15.407 10.789a5.2 5.2 0 0 0-2.187-2.192c-.62-.32-1.29-.51-2-.56-.12-.02-.25-.02-.38-.02-.81 0-1.59.19-2.29.54-.491.24-.951.57-1.351.97l-3.691 3.687a5.143 5.143 0 0 0 0 7.277c1 1.01 2.32 1.509 3.64 1.509s2.641-.5 3.642-1.51c1.12-1.119 2.07-2.068 2.72-2.708h-.35c-.66 0-1.31-.09-1.93-.28l-1.71 1.71c-.65.659-1.511.979-2.371.979s-1.71-.32-2.37-.98a3.365 3.365 0 0 1 0-4.737c.04-.04.85-.85 1.72-1.71.56-.57 1.14-1.149 1.53-1.529.27-.28.44-.45.44-.45.41-.41.92-.71 1.48-.859.28-.08.58-.12.89-.12.36 0 .71.06 1.041.16.5.17.95.44 1.33.82.39.39.66.85.81 1.339a2 2 0 0 0 .24-.19z" fill="currentColor"></path></svg></button></span>DK0015</h2><h3 id="description-14" class="Heading_root__6SfRo"><span class="Heading_anchor__JwDnI"><button class="spectra-Button-root Heading_anchorButton__kxDvK Button_root__8us2L" type="button" aria-label="Copy link to this section" data-size="xs" data-variant="tertiary"><svg aria-hidden="true" class="spectra-Link-icon spectra-icon" fill="none" height="24" viewBox="0 0 24 24" width="24" xmlns="http://www.w3.org/2000/svg"><path d="M20.492 10.786a5.143 5.143 0 0 0 0-7.277C19.492 2.5 18.172 2 16.852 2c-.17 0-.33.01-.49.02-.331.04-.661.1-.981.19-.8.24-1.54.67-2.17 1.3L11.7 5.017l-.06.059q-.06.054-.11.111l-1.01 1.01s-.01.02-.02.03c.11-.02.23-.02.34-.02.67 0 1.32.09 1.94.28q.162-.165.308-.31c.734-.741 1.143-1.154 1.373-1.42l.02.02c.66-.65 1.51-.979 2.37-.979s1.72.33 2.37.98a3.365 3.365 0 0 1 0 4.737l-3.69 3.688c-.24.25-.52.45-.81.6-.19.1-.4.18-.6.24l-.023.008q-.026.011-.048.012c-.29.08-.59.12-.89.12-.35 0-.7-.05-1.03-.16-.18-.06-.36-.13-.53-.22-.29-.15-.57-.35-.81-.6-.39-.39-.66-.85-.81-1.339-.09.05-.17.12-.24.19q-.324.33-.613.617-.29.288-.538.542c.24.45.55.88.93 1.26s.81.69 1.26.93c.63.33 1.301.509 1.991.559.13.02.26.02.39.02.79 0 1.57-.18 2.29-.54.491-.24.951-.56 1.351-.97z" fill="currentColor"></path><path d="m15.407 10.789.004-.003v.01zM15.407 10.789a5.2 5.2 0 0 0-2.187-2.192c-.62-.32-1.29-.51-2-.56-.12-.02-.25-.02-.38-.02-.81 0-1.59.19-2.29.54-.491.24-.951.57-1.351.97l-3.691 3.687a5.143 5.143 0 0 0 0 7.277c1 1.01 2.32 1.509 3.64 1.509s2.641-.5 3.642-1.51c1.12-1.119 2.07-2.068 2.72-2.708h-.35c-.66 0-1.31-.09-1.93-.28l-1.71 1.71c-.65.659-1.511.979-2.371.979s-1.71-.32-2.37-.98a3.365 3.365 0 0 1 0-4.737c.04-.04.85-.85 1.72-1.71.56-.57 1.14-1.149 1.53-1.529.27-.28.44-.45.44-.45.41-.41.92-.71 1.48-.859.28-.08.58-.12.89-.12.36 0 .71.06 1.041.16.5.17.95.44 1.33.82.39.39.66.85.81 1.339a2 2 0 0 0 .24-.19z" fill="currentColor"></path></svg></button></span>Description: You don’t have permission for this action.</h3><p>You may see this error if DevKinsta encounters a MyKinsta permissions error when accessing the Kinsta API.</p><h3 id="solution-14" class="Heading_root__6SfRo"><span class="Heading_anchor__JwDnI"><button class="spectra-Button-root Heading_anchorButton__kxDvK Button_root__8us2L" type="button" aria-label="Copy link to this section" data-size="xs" data-variant="tertiary"><svg aria-hidden="true" class="spectra-Link-icon spectra-icon" fill="none" height="24" viewBox="0 0 24 24" width="24" xmlns="http://www.w3.org/2000/svg"><path d="M20.492 10.786a5.143 5.143 0 0 0 0-7.277C19.492 2.5 18.172 2 16.852 2c-.17 0-.33.01-.49.02-.331.04-.661.1-.981.19-.8.24-1.54.67-2.17 1.3L11.7 5.017l-.06.059q-.06.054-.11.111l-1.01 1.01s-.01.02-.02.03c.11-.02.23-.02.34-.02.67 0 1.32.09 1.94.28q.162-.165.308-.31c.734-.741 1.143-1.154 1.373-1.42l.02.02c.66-.65 1.51-.979 2.37-.979s1.72.33 2.37.98a3.365 3.365 0 0 1 0 4.737l-3.69 3.688c-.24.25-.52.45-.81.6-.19.1-.4.18-.6.24l-.023.008q-.026.011-.048.012c-.29.08-.59.12-.89.12-.35 0-.7-.05-1.03-.16-.18-.06-.36-.13-.53-.22-.29-.15-.57-.35-.81-.6-.39-.39-.66-.85-.81-1.339-.09.05-.17.12-.24.19q-.324.33-.613.617-.29.288-.538.542c.24.45.55.88.93 1.26s.81.69 1.26.93c.63.33 1.301.509 1.991.559.13.02.26.02.39.02.79 0 1.57-.18 2.29-.54.491-.24.951-.56 1.351-.97z" fill="currentColor"></path><path d="m15.407 10.789.004-.003v.01zM15.407 10.789a5.2 5.2 0 0 0-2.187-2.192c-.62-.32-1.29-.51-2-.56-.12-.02-.25-.02-.38-.02-.81 0-1.59.19-2.29.54-.491.24-.951.57-1.351.97l-3.691 3.687a5.143 5.143 0 0 0 0 7.277c1 1.01 2.32 1.509 3.64 1.509s2.641-.5 3.642-1.51c1.12-1.119 2.07-2.068 2.72-2.708h-.35c-.66 0-1.31-.09-1.93-.28l-1.71 1.71c-.65.659-1.511.979-2.371.979s-1.71-.32-2.37-.98a3.365 3.365 0 0 1 0-4.737c.04-.04.85-.85 1.72-1.71.56-.57 1.14-1.149 1.53-1.529.27-.28.44-.45.44-.45.41-.41.92-.71 1.48-.859.28-.08.58-.12.89-.12.36 0 .71.06 1.041.16.5.17.95.44 1.33.82.39.39.66.85.81 1.339a2 2 0 0 0 .24-.19z" fill="currentColor"></path></svg></button></span>Solution</h3><p>Go to your <a href="https://my.kinsta.com" target="_blank" rel="noopener noreferrer">MyKinsta profile</a>, and ensure you have the necessary site permissions.</p><h2 id="dk0016" class="Heading_root__6SfRo"><span class="Heading_anchor__JwDnI"><button class="spectra-Button-root Heading_anchorButton__kxDvK Button_root__8us2L" type="button" aria-label="Copy link to this section" data-size="xs" data-variant="tertiary"><svg aria-hidden="true" class="spectra-Link-icon spectra-icon" fill="none" height="24" viewBox="0 0 24 24" width="24" xmlns="http://www.w3.org/2000/svg"><path d="M20.492 10.786a5.143 5.143 0 0 0 0-7.277C19.492 2.5 18.172 2 16.852 2c-.17 0-.33.01-.49.02-.331.04-.661.1-.981.19-.8.24-1.54.67-2.17 1.3L11.7 5.017l-.06.059q-.06.054-.11.111l-1.01 1.01s-.01.02-.02.03c.11-.02.23-.02.34-.02.67 0 1.32.09 1.94.28q.162-.165.308-.31c.734-.741 1.143-1.154 1.373-1.42l.02.02c.66-.65 1.51-.979 2.37-.979s1.72.33 2.37.98a3.365 3.365 0 0 1 0 4.737l-3.69 3.688c-.24.25-.52.45-.81.6-.19.1-.4.18-.6.24l-.023.008q-.026.011-.048.012c-.29.08-.59.12-.89.12-.35 0-.7-.05-1.03-.16-.18-.06-.36-.13-.53-.22-.29-.15-.57-.35-.81-.6-.39-.39-.66-.85-.81-1.339-.09.05-.17.12-.24.19q-.324.33-.613.617-.29.288-.538.542c.24.45.55.88.93 1.26s.81.69 1.26.93c.63.33 1.301.509 1.991.559.13.02.26.02.39.02.79 0 1.57-.18 2.29-.54.491-.24.951-.56 1.351-.97z" fill="currentColor"></path><path d="m15.407 10.789.004-.003v.01zM15.407 10.789a5.2 5.2 0 0 0-2.187-2.192c-.62-.32-1.29-.51-2-.56-.12-.02-.25-.02-.38-.02-.81 0-1.59.19-2.29.54-.491.24-.951.57-1.351.97l-3.691 3.687a5.143 5.143 0 0 0 0 7.277c1 1.01 2.32 1.509 3.64 1.509s2.641-.5 3.642-1.51c1.12-1.119 2.07-2.068 2.72-2.708h-.35c-.66 0-1.31-.09-1.93-.28l-1.71 1.71c-.65.659-1.511.979-2.371.979s-1.71-.32-2.37-.98a3.365 3.365 0 0 1 0-4.737c.04-.04.85-.85 1.72-1.71.56-.57 1.14-1.149 1.53-1.529.27-.28.44-.45.44-.45.41-.41.92-.71 1.48-.859.28-.08.58-.12.89-.12.36 0 .71.06 1.041.16.5.17.95.44 1.33.82.39.39.66.85.81 1.339a2 2 0 0 0 .24-.19z" fill="currentColor"></path></svg></button></span>DK0016</h2><h3 id="description-15" class="Heading_root__6SfRo"><span class="Heading_anchor__JwDnI"><button class="spectra-Button-root Heading_anchorButton__kxDvK Button_root__8us2L" type="button" aria-label="Copy link to this section" data-size="xs" data-variant="tertiary"><svg aria-hidden="true" class="spectra-Link-icon spectra-icon" fill="none" height="24" viewBox="0 0 24 24" width="24" xmlns="http://www.w3.org/2000/svg"><path d="M20.492 10.786a5.143 5.143 0 0 0 0-7.277C19.492 2.5 18.172 2 16.852 2c-.17 0-.33.01-.49.02-.331.04-.661.1-.981.19-.8.24-1.54.67-2.17 1.3L11.7 5.017l-.06.059q-.06.054-.11.111l-1.01 1.01s-.01.02-.02.03c.11-.02.23-.02.34-.02.67 0 1.32.09 1.94.28q.162-.165.308-.31c.734-.741 1.143-1.154 1.373-1.42l.02.02c.66-.65 1.51-.979 2.37-.979s1.72.33 2.37.98a3.365 3.365 0 0 1 0 4.737l-3.69 3.688c-.24.25-.52.45-.81.6-.19.1-.4.18-.6.24l-.023.008q-.026.011-.048.012c-.29.08-.59.12-.89.12-.35 0-.7-.05-1.03-.16-.18-.06-.36-.13-.53-.22-.29-.15-.57-.35-.81-.6-.39-.39-.66-.85-.81-1.339-.09.05-.17.12-.24.19q-.324.33-.613.617-.29.288-.538.542c.24.45.55.88.93 1.26s.81.69 1.26.93c.63.33 1.301.509 1.991.559.13.02.26.02.39.02.79 0 1.57-.18 2.29-.54.491-.24.951-.56 1.351-.97z" fill="currentColor"></path><path d="m15.407 10.789.004-.003v.01zM15.407 10.789a5.2 5.2 0 0 0-2.187-2.192c-.62-.32-1.29-.51-2-.56-.12-.02-.25-.02-.38-.02-.81 0-1.59.19-2.29.54-.491.24-.951.57-1.351.97l-3.691 3.687a5.143 5.143 0 0 0 0 7.277c1 1.01 2.32 1.509 3.64 1.509s2.641-.5 3.642-1.51c1.12-1.119 2.07-2.068 2.72-2.708h-.35c-.66 0-1.31-.09-1.93-.28l-1.71 1.71c-.65.659-1.511.979-2.371.979s-1.71-.32-2.37-.98a3.365 3.365 0 0 1 0-4.737c.04-.04.85-.85 1.72-1.71.56-.57 1.14-1.149 1.53-1.529.27-.28.44-.45.44-.45.41-.41.92-.71 1.48-.859.28-.08.58-.12.89-.12.36 0 .71.06 1.041.16.5.17.95.44 1.33.82.39.39.66.85.81 1.339a2 2 0 0 0 .24-.19z" fill="currentColor"></path></svg></button></span>Description: Couldn’t find remote server. Please try it again.</h3><p>You may see this error if DevKinsta receives a 404 error from the Kinsta API.</p><h3 id="solution-15" class="Heading_root__6SfRo"><span class="Heading_anchor__JwDnI"><button class="spectra-Button-root Heading_anchorButton__kxDvK Button_root__8us2L" type="button" aria-label="Copy link to this section" data-size="xs" data-variant="tertiary"><svg aria-hidden="true" class="spectra-Link-icon spectra-icon" fill="none" height="24" viewBox="0 0 24 24" width="24" xmlns="http://www.w3.org/2000/svg"><path d="M20.492 10.786a5.143 5.143 0 0 0 0-7.277C19.492 2.5 18.172 2 16.852 2c-.17 0-.33.01-.49.02-.331.04-.661.1-.981.19-.8.24-1.54.67-2.17 1.3L11.7 5.017l-.06.059q-.06.054-.11.111l-1.01 1.01s-.01.02-.02.03c.11-.02.23-.02.34-.02.67 0 1.32.09 1.94.28q.162-.165.308-.31c.734-.741 1.143-1.154 1.373-1.42l.02.02c.66-.65 1.51-.979 2.37-.979s1.72.33 2.37.98a3.365 3.365 0 0 1 0 4.737l-3.69 3.688c-.24.25-.52.45-.81.6-.19.1-.4.18-.6.24l-.023.008q-.026.011-.048.012c-.29.08-.59.12-.89.12-.35 0-.7-.05-1.03-.16-.18-.06-.36-.13-.53-.22-.29-.15-.57-.35-.81-.6-.39-.39-.66-.85-.81-1.339-.09.05-.17.12-.24.19q-.324.33-.613.617-.29.288-.538.542c.24.45.55.88.93 1.26s.81.69 1.26.93c.63.33 1.301.509 1.991.559.13.02.26.02.39.02.79 0 1.57-.18 2.29-.54.491-.24.951-.56 1.351-.97z" fill="currentColor"></path><path d="m15.407 10.789.004-.003v.01zM15.407 10.789a5.2 5.2 0 0 0-2.187-2.192c-.62-.32-1.29-.51-2-.56-.12-.02-.25-.02-.38-.02-.81 0-1.59.19-2.29.54-.491.24-.951.57-1.351.97l-3.691 3.687a5.143 5.143 0 0 0 0 7.277c1 1.01 2.32 1.509 3.64 1.509s2.641-.5 3.642-1.51c1.12-1.119 2.07-2.068 2.72-2.708h-.35c-.66 0-1.31-.09-1.93-.28l-1.71 1.71c-.65.659-1.511.979-2.371.979s-1.71-.32-2.37-.98a3.365 3.365 0 0 1 0-4.737c.04-.04.85-.85 1.72-1.71.56-.57 1.14-1.149 1.53-1.529.27-.28.44-.45.44-.45.41-.41.92-.71 1.48-.859.28-.08.58-.12.89-.12.36 0 .71.06 1.041.16.5.17.95.44 1.33.82.39.39.66.85.81 1.339a2 2 0 0 0 .24-.19z" fill="currentColor"></path></svg></button></span>Solution</h3><p>Please report this error to the <a href="https://community.kinsta.com/c/devkinsta/bug-reports/" target="_blank" rel="noopener noreferrer">DevKinsta Community Forum. </a></p><h2 id="dk0017" class="Heading_root__6SfRo"><span class="Heading_anchor__JwDnI"><button class="spectra-Button-root Heading_anchorButton__kxDvK Button_root__8us2L" type="button" aria-label="Copy link to this section" data-size="xs" data-variant="tertiary"><svg aria-hidden="true" class="spectra-Link-icon spectra-icon" fill="none" height="24" viewBox="0 0 24 24" width="24" xmlns="http://www.w3.org/2000/svg"><path d="M20.492 10.786a5.143 5.143 0 0 0 0-7.277C19.492 2.5 18.172 2 16.852 2c-.17 0-.33.01-.49.02-.331.04-.661.1-.981.19-.8.24-1.54.67-2.17 1.3L11.7 5.017l-.06.059q-.06.054-.11.111l-1.01 1.01s-.01.02-.02.03c.11-.02.23-.02.34-.02.67 0 1.32.09 1.94.28q.162-.165.308-.31c.734-.741 1.143-1.154 1.373-1.42l.02.02c.66-.65 1.51-.979 2.37-.979s1.72.33 2.37.98a3.365 3.365 0 0 1 0 4.737l-3.69 3.688c-.24.25-.52.45-.81.6-.19.1-.4.18-.6.24l-.023.008q-.026.011-.048.012c-.29.08-.59.12-.89.12-.35 0-.7-.05-1.03-.16-.18-.06-.36-.13-.53-.22-.29-.15-.57-.35-.81-.6-.39-.39-.66-.85-.81-1.339-.09.05-.17.12-.24.19q-.324.33-.613.617-.29.288-.538.542c.24.45.55.88.93 1.26s.81.69 1.26.93c.63.33 1.301.509 1.991.559.13.02.26.02.39.02.79 0 1.57-.18 2.29-.54.491-.24.951-.56 1.351-.97z" fill="currentColor"></path><path d="m15.407 10.789.004-.003v.01zM15.407 10.789a5.2 5.2 0 0 0-2.187-2.192c-.62-.32-1.29-.51-2-.56-.12-.02-.25-.02-.38-.02-.81 0-1.59.19-2.29.54-.491.24-.951.57-1.351.97l-3.691 3.687a5.143 5.143 0 0 0 0 7.277c1 1.01 2.32 1.509 3.64 1.509s2.641-.5 3.642-1.51c1.12-1.119 2.07-2.068 2.72-2.708h-.35c-.66 0-1.31-.09-1.93-.28l-1.71 1.71c-.65.659-1.511.979-2.371.979s-1.71-.32-2.37-.98a3.365 3.365 0 0 1 0-4.737c.04-.04.85-.85 1.72-1.71.56-.57 1.14-1.149 1.53-1.529.27-.28.44-.45.44-.45.41-.41.92-.71 1.48-.859.28-.08.58-.12.89-.12.36 0 .71.06 1.041.16.5.17.95.44 1.33.82.39.39.66.85.81 1.339a2 2 0 0 0 .24-.19z" fill="currentColor"></path></svg></button></span>DK0017</h2><h3 id="description-16" class="Heading_root__6SfRo"><span class="Heading_anchor__JwDnI"><button class="spectra-Button-root Heading_anchorButton__kxDvK Button_root__8us2L" type="button" aria-label="Copy link to this section" data-size="xs" data-variant="tertiary"><svg aria-hidden="true" class="spectra-Link-icon spectra-icon" fill="none" height="24" viewBox="0 0 24 24" width="24" xmlns="http://www.w3.org/2000/svg"><path d="M20.492 10.786a5.143 5.143 0 0 0 0-7.277C19.492 2.5 18.172 2 16.852 2c-.17 0-.33.01-.49.02-.331.04-.661.1-.981.19-.8.24-1.54.67-2.17 1.3L11.7 5.017l-.06.059q-.06.054-.11.111l-1.01 1.01s-.01.02-.02.03c.11-.02.23-.02.34-.02.67 0 1.32.09 1.94.28q.162-.165.308-.31c.734-.741 1.143-1.154 1.373-1.42l.02.02c.66-.65 1.51-.979 2.37-.979s1.72.33 2.37.98a3.365 3.365 0 0 1 0 4.737l-3.69 3.688c-.24.25-.52.45-.81.6-.19.1-.4.18-.6.24l-.023.008q-.026.011-.048.012c-.29.08-.59.12-.89.12-.35 0-.7-.05-1.03-.16-.18-.06-.36-.13-.53-.22-.29-.15-.57-.35-.81-.6-.39-.39-.66-.85-.81-1.339-.09.05-.17.12-.24.19q-.324.33-.613.617-.29.288-.538.542c.24.45.55.88.93 1.26s.81.69 1.26.93c.63.33 1.301.509 1.991.559.13.02.26.02.39.02.79 0 1.57-.18 2.29-.54.491-.24.951-.56 1.351-.97z" fill="currentColor"></path><path d="m15.407 10.789.004-.003v.01zM15.407 10.789a5.2 5.2 0 0 0-2.187-2.192c-.62-.32-1.29-.51-2-.56-.12-.02-.25-.02-.38-.02-.81 0-1.59.19-2.29.54-.491.24-.951.57-1.351.97l-3.691 3.687a5.143 5.143 0 0 0 0 7.277c1 1.01 2.32 1.509 3.64 1.509s2.641-.5 3.642-1.51c1.12-1.119 2.07-2.068 2.72-2.708h-.35c-.66 0-1.31-.09-1.93-.28l-1.71 1.71c-.65.659-1.511.979-2.371.979s-1.71-.32-2.37-.98a3.365 3.365 0 0 1 0-4.737c.04-.04.85-.85 1.72-1.71.56-.57 1.14-1.149 1.53-1.529.27-.28.44-.45.44-.45.41-.41.92-.71 1.48-.859.28-.08.58-.12.89-.12.36 0 .71.06 1.041.16.5.17.95.44 1.33.82.39.39.66.85.81 1.339a2 2 0 0 0 .24-.19z" fill="currentColor"></path></svg></button></span>Description: You made too many requests. Please try it again a few minutes later.</h3><p>You may see this error if DevKinsta encounters a “too many requests” error from the Kinsta API. This error occurs when the Kinsta API is called too frequently.</p><h3 id="solution-16" class="Heading_root__6SfRo"><span class="Heading_anchor__JwDnI"><button class="spectra-Button-root Heading_anchorButton__kxDvK Button_root__8us2L" type="button" aria-label="Copy link to this section" data-size="xs" data-variant="tertiary"><svg aria-hidden="true" class="spectra-Link-icon spectra-icon" fill="none" height="24" viewBox="0 0 24 24" width="24" xmlns="http://www.w3.org/2000/svg"><path d="M20.492 10.786a5.143 5.143 0 0 0 0-7.277C19.492 2.5 18.172 2 16.852 2c-.17 0-.33.01-.49.02-.331.04-.661.1-.981.19-.8.24-1.54.67-2.17 1.3L11.7 5.017l-.06.059q-.06.054-.11.111l-1.01 1.01s-.01.02-.02.03c.11-.02.23-.02.34-.02.67 0 1.32.09 1.94.28q.162-.165.308-.31c.734-.741 1.143-1.154 1.373-1.42l.02.02c.66-.65 1.51-.979 2.37-.979s1.72.33 2.37.98a3.365 3.365 0 0 1 0 4.737l-3.69 3.688c-.24.25-.52.45-.81.6-.19.1-.4.18-.6.24l-.023.008q-.026.011-.048.012c-.29.08-.59.12-.89.12-.35 0-.7-.05-1.03-.16-.18-.06-.36-.13-.53-.22-.29-.15-.57-.35-.81-.6-.39-.39-.66-.85-.81-1.339-.09.05-.17.12-.24.19q-.324.33-.613.617-.29.288-.538.542c.24.45.55.88.93 1.26s.81.69 1.26.93c.63.33 1.301.509 1.991.559.13.02.26.02.39.02.79 0 1.57-.18 2.29-.54.491-.24.951-.56 1.351-.97z" fill="currentColor"></path><path d="m15.407 10.789.004-.003v.01zM15.407 10.789a5.2 5.2 0 0 0-2.187-2.192c-.62-.32-1.29-.51-2-.56-.12-.02-.25-.02-.38-.02-.81 0-1.59.19-2.29.54-.491.24-.951.57-1.351.97l-3.691 3.687a5.143 5.143 0 0 0 0 7.277c1 1.01 2.32 1.509 3.64 1.509s2.641-.5 3.642-1.51c1.12-1.119 2.07-2.068 2.72-2.708h-.35c-.66 0-1.31-.09-1.93-.28l-1.71 1.71c-.65.659-1.511.979-2.371.979s-1.71-.32-2.37-.98a3.365 3.365 0 0 1 0-4.737c.04-.04.85-.85 1.72-1.71.56-.57 1.14-1.149 1.53-1.529.27-.28.44-.45.44-.45.41-.41.92-.71 1.48-.859.28-.08.58-.12.89-.12.36 0 .71.06 1.041.16.5.17.95.44 1.33.82.39.39.66.85.81 1.339a2 2 0 0 0 .24-.19z" fill="currentColor"></path></svg></button></span>Solution</h3><p>Wait a few minutes, and try the action again.</p><h2 id="dk0018" class="Heading_root__6SfRo"><span class="Heading_anchor__JwDnI"><button class="spectra-Button-root Heading_anchorButton__kxDvK Button_root__8us2L" type="button" aria-label="Copy link to this section" data-size="xs" data-variant="tertiary"><svg aria-hidden="true" class="spectra-Link-icon spectra-icon" fill="none" height="24" viewBox="0 0 24 24" width="24" xmlns="http://www.w3.org/2000/svg"><path d="M20.492 10.786a5.143 5.143 0 0 0 0-7.277C19.492 2.5 18.172 2 16.852 2c-.17 0-.33.01-.49.02-.331.04-.661.1-.981.19-.8.24-1.54.67-2.17 1.3L11.7 5.017l-.06.059q-.06.054-.11.111l-1.01 1.01s-.01.02-.02.03c.11-.02.23-.02.34-.02.67 0 1.32.09 1.94.28q.162-.165.308-.31c.734-.741 1.143-1.154 1.373-1.42l.02.02c.66-.65 1.51-.979 2.37-.979s1.72.33 2.37.98a3.365 3.365 0 0 1 0 4.737l-3.69 3.688c-.24.25-.52.45-.81.6-.19.1-.4.18-.6.24l-.023.008q-.026.011-.048.012c-.29.08-.59.12-.89.12-.35 0-.7-.05-1.03-.16-.18-.06-.36-.13-.53-.22-.29-.15-.57-.35-.81-.6-.39-.39-.66-.85-.81-1.339-.09.05-.17.12-.24.19q-.324.33-.613.617-.29.288-.538.542c.24.45.55.88.93 1.26s.81.69 1.26.93c.63.33 1.301.509 1.991.559.13.02.26.02.39.02.79 0 1.57-.18 2.29-.54.491-.24.951-.56 1.351-.97z" fill="currentColor"></path><path d="m15.407 10.789.004-.003v.01zM15.407 10.789a5.2 5.2 0 0 0-2.187-2.192c-.62-.32-1.29-.51-2-.56-.12-.02-.25-.02-.38-.02-.81 0-1.59.19-2.29.54-.491.24-.951.57-1.351.97l-3.691 3.687a5.143 5.143 0 0 0 0 7.277c1 1.01 2.32 1.509 3.64 1.509s2.641-.5 3.642-1.51c1.12-1.119 2.07-2.068 2.72-2.708h-.35c-.66 0-1.31-.09-1.93-.28l-1.71 1.71c-.65.659-1.511.979-2.371.979s-1.71-.32-2.37-.98a3.365 3.365 0 0 1 0-4.737c.04-.04.85-.85 1.72-1.71.56-.57 1.14-1.149 1.53-1.529.27-.28.44-.45.44-.45.41-.41.92-.71 1.48-.859.28-.08.58-.12.89-.12.36 0 .71.06 1.041.16.5.17.95.44 1.33.82.39.39.66.85.81 1.339a2 2 0 0 0 .24-.19z" fill="currentColor"></path></svg></button></span>DK0018</h2><h3 id="description-17" class="Heading_root__6SfRo"><span class="Heading_anchor__JwDnI"><button class="spectra-Button-root Heading_anchorButton__kxDvK Button_root__8us2L" type="button" aria-label="Copy link to this section" data-size="xs" data-variant="tertiary"><svg aria-hidden="true" class="spectra-Link-icon spectra-icon" fill="none" height="24" viewBox="0 0 24 24" width="24" xmlns="http://www.w3.org/2000/svg"><path d="M20.492 10.786a5.143 5.143 0 0 0 0-7.277C19.492 2.5 18.172 2 16.852 2c-.17 0-.33.01-.49.02-.331.04-.661.1-.981.19-.8.24-1.54.67-2.17 1.3L11.7 5.017l-.06.059q-.06.054-.11.111l-1.01 1.01s-.01.02-.02.03c.11-.02.23-.02.34-.02.67 0 1.32.09 1.94.28q.162-.165.308-.31c.734-.741 1.143-1.154 1.373-1.42l.02.02c.66-.65 1.51-.979 2.37-.979s1.72.33 2.37.98a3.365 3.365 0 0 1 0 4.737l-3.69 3.688c-.24.25-.52.45-.81.6-.19.1-.4.18-.6.24l-.023.008q-.026.011-.048.012c-.29.08-.59.12-.89.12-.35 0-.7-.05-1.03-.16-.18-.06-.36-.13-.53-.22-.29-.15-.57-.35-.81-.6-.39-.39-.66-.85-.81-1.339-.09.05-.17.12-.24.19q-.324.33-.613.617-.29.288-.538.542c.24.45.55.88.93 1.26s.81.69 1.26.93c.63.33 1.301.509 1.991.559.13.02.26.02.39.02.79 0 1.57-.18 2.29-.54.491-.24.951-.56 1.351-.97z" fill="currentColor"></path><path d="m15.407 10.789.004-.003v.01zM15.407 10.789a5.2 5.2 0 0 0-2.187-2.192c-.62-.32-1.29-.51-2-.56-.12-.02-.25-.02-.38-.02-.81 0-1.59.19-2.29.54-.491.24-.951.57-1.351.97l-3.691 3.687a5.143 5.143 0 0 0 0 7.277c1 1.01 2.32 1.509 3.64 1.509s2.641-.5 3.642-1.51c1.12-1.119 2.07-2.068 2.72-2.708h-.35c-.66 0-1.31-.09-1.93-.28l-1.71 1.71c-.65.659-1.511.979-2.371.979s-1.71-.32-2.37-.98a3.365 3.365 0 0 1 0-4.737c.04-.04.85-.85 1.72-1.71.56-.57 1.14-1.149 1.53-1.529.27-.28.44-.45.44-.45.41-.41.92-.71 1.48-.859.28-.08.58-.12.89-.12.36 0 .71.06 1.041.16.5.17.95.44 1.33.82.39.39.66.85.81 1.339a2 2 0 0 0 .24-.19z" fill="currentColor"></path></svg></button></span>Description: You didn’t grant permission for site deletion.</h3><p>You may see this error if DevKinsta is unable to delete a site due to incorrect permissions to perform the deletion action.</p><h3 id="solution-17" class="Heading_root__6SfRo"><span class="Heading_anchor__JwDnI"><button class="spectra-Button-root Heading_anchorButton__kxDvK Button_root__8us2L" type="button" aria-label="Copy link to this section" data-size="xs" data-variant="tertiary"><svg aria-hidden="true" class="spectra-Link-icon spectra-icon" fill="none" height="24" viewBox="0 0 24 24" width="24" xmlns="http://www.w3.org/2000/svg"><path d="M20.492 10.786a5.143 5.143 0 0 0 0-7.277C19.492 2.5 18.172 2 16.852 2c-.17 0-.33.01-.49.02-.331.04-.661.1-.981.19-.8.24-1.54.67-2.17 1.3L11.7 5.017l-.06.059q-.06.054-.11.111l-1.01 1.01s-.01.02-.02.03c.11-.02.23-.02.34-.02.67 0 1.32.09 1.94.28q.162-.165.308-.31c.734-.741 1.143-1.154 1.373-1.42l.02.02c.66-.65 1.51-.979 2.37-.979s1.72.33 2.37.98a3.365 3.365 0 0 1 0 4.737l-3.69 3.688c-.24.25-.52.45-.81.6-.19.1-.4.18-.6.24l-.023.008q-.026.011-.048.012c-.29.08-.59.12-.89.12-.35 0-.7-.05-1.03-.16-.18-.06-.36-.13-.53-.22-.29-.15-.57-.35-.81-.6-.39-.39-.66-.85-.81-1.339-.09.05-.17.12-.24.19q-.324.33-.613.617-.29.288-.538.542c.24.45.55.88.93 1.26s.81.69 1.26.93c.63.33 1.301.509 1.991.559.13.02.26.02.39.02.79 0 1.57-.18 2.29-.54.491-.24.951-.56 1.351-.97z" fill="currentColor"></path><path d="m15.407 10.789.004-.003v.01zM15.407 10.789a5.2 5.2 0 0 0-2.187-2.192c-.62-.32-1.29-.51-2-.56-.12-.02-.25-.02-.38-.02-.81 0-1.59.19-2.29.54-.491.24-.951.57-1.351.97l-3.691 3.687a5.143 5.143 0 0 0 0 7.277c1 1.01 2.32 1.509 3.64 1.509s2.641-.5 3.642-1.51c1.12-1.119 2.07-2.068 2.72-2.708h-.35c-.66 0-1.31-.09-1.93-.28l-1.71 1.71c-.65.659-1.511.979-2.371.979s-1.71-.32-2.37-.98a3.365 3.365 0 0 1 0-4.737c.04-.04.85-.85 1.72-1.71.56-.57 1.14-1.149 1.53-1.529.27-.28.44-.45.44-.45.41-.41.92-.71 1.48-.859.28-.08.58-.12.89-.12.36 0 .71.06 1.041.16.5.17.95.44 1.33.82.39.39.66.85.81 1.339a2 2 0 0 0 .24-.19z" fill="currentColor"></path></svg></button></span>Solution</h3><table><thead><tr><th>Windows</th><th>macOS</th></tr></thead><tbody><tr><td>Delete the site again and approve the Windows confirmation dialog.</td><td>Delete the site again, and provide your correct password when prompted by macOS.</td></tr></tbody></table><h2 id="dk0019" class="Heading_root__6SfRo"><span class="Heading_anchor__JwDnI"><button class="spectra-Button-root Heading_anchorButton__kxDvK Button_root__8us2L" type="button" aria-label="Copy link to this section" data-size="xs" data-variant="tertiary"><svg aria-hidden="true" class="spectra-Link-icon spectra-icon" fill="none" height="24" viewBox="0 0 24 24" width="24" xmlns="http://www.w3.org/2000/svg"><path d="M20.492 10.786a5.143 5.143 0 0 0 0-7.277C19.492 2.5 18.172 2 16.852 2c-.17 0-.33.01-.49.02-.331.04-.661.1-.981.19-.8.24-1.54.67-2.17 1.3L11.7 5.017l-.06.059q-.06.054-.11.111l-1.01 1.01s-.01.02-.02.03c.11-.02.23-.02.34-.02.67 0 1.32.09 1.94.28q.162-.165.308-.31c.734-.741 1.143-1.154 1.373-1.42l.02.02c.66-.65 1.51-.979 2.37-.979s1.72.33 2.37.98a3.365 3.365 0 0 1 0 4.737l-3.69 3.688c-.24.25-.52.45-.81.6-.19.1-.4.18-.6.24l-.023.008q-.026.011-.048.012c-.29.08-.59.12-.89.12-.35 0-.7-.05-1.03-.16-.18-.06-.36-.13-.53-.22-.29-.15-.57-.35-.81-.6-.39-.39-.66-.85-.81-1.339-.09.05-.17.12-.24.19q-.324.33-.613.617-.29.288-.538.542c.24.45.55.88.93 1.26s.81.69 1.26.93c.63.33 1.301.509 1.991.559.13.02.26.02.39.02.79 0 1.57-.18 2.29-.54.491-.24.951-.56 1.351-.97z" fill="currentColor"></path><path d="m15.407 10.789.004-.003v.01zM15.407 10.789a5.2 5.2 0 0 0-2.187-2.192c-.62-.32-1.29-.51-2-.56-.12-.02-.25-.02-.38-.02-.81 0-1.59.19-2.29.54-.491.24-.951.57-1.351.97l-3.691 3.687a5.143 5.143 0 0 0 0 7.277c1 1.01 2.32 1.509 3.64 1.509s2.641-.5 3.642-1.51c1.12-1.119 2.07-2.068 2.72-2.708h-.35c-.66 0-1.31-.09-1.93-.28l-1.71 1.71c-.65.659-1.511.979-2.371.979s-1.71-.32-2.37-.98a3.365 3.365 0 0 1 0-4.737c.04-.04.85-.85 1.72-1.71.56-.57 1.14-1.149 1.53-1.529.27-.28.44-.45.44-.45.41-.41.92-.71 1.48-.859.28-.08.58-.12.89-.12.36 0 .71.06 1.041.16.5.17.95.44 1.33.82.39.39.66.85.81 1.339a2 2 0 0 0 .24-.19z" fill="currentColor"></path></svg></button></span>DK0019</h2><h3 id="description-18" class="Heading_root__6SfRo"><span class="Heading_anchor__JwDnI"><button class="spectra-Button-root Heading_anchorButton__kxDvK Button_root__8us2L" type="button" aria-label="Copy link to this section" data-size="xs" data-variant="tertiary"><svg aria-hidden="true" class="spectra-Link-icon spectra-icon" fill="none" height="24" viewBox="0 0 24 24" width="24" xmlns="http://www.w3.org/2000/svg"><path d="M20.492 10.786a5.143 5.143 0 0 0 0-7.277C19.492 2.5 18.172 2 16.852 2c-.17 0-.33.01-.49.02-.331.04-.661.1-.981.19-.8.24-1.54.67-2.17 1.3L11.7 5.017l-.06.059q-.06.054-.11.111l-1.01 1.01s-.01.02-.02.03c.11-.02.23-.02.34-.02.67 0 1.32.09 1.94.28q.162-.165.308-.31c.734-.741 1.143-1.154 1.373-1.42l.02.02c.66-.65 1.51-.979 2.37-.979s1.72.33 2.37.98a3.365 3.365 0 0 1 0 4.737l-3.69 3.688c-.24.25-.52.45-.81.6-.19.1-.4.18-.6.24l-.023.008q-.026.011-.048.012c-.29.08-.59.12-.89.12-.35 0-.7-.05-1.03-.16-.18-.06-.36-.13-.53-.22-.29-.15-.57-.35-.81-.6-.39-.39-.66-.85-.81-1.339-.09.05-.17.12-.24.19q-.324.33-.613.617-.29.288-.538.542c.24.45.55.88.93 1.26s.81.69 1.26.93c.63.33 1.301.509 1.991.559.13.02.26.02.39.02.79 0 1.57-.18 2.29-.54.491-.24.951-.56 1.351-.97z" fill="currentColor"></path><path d="m15.407 10.789.004-.003v.01zM15.407 10.789a5.2 5.2 0 0 0-2.187-2.192c-.62-.32-1.29-.51-2-.56-.12-.02-.25-.02-.38-.02-.81 0-1.59.19-2.29.54-.491.24-.951.57-1.351.97l-3.691 3.687a5.143 5.143 0 0 0 0 7.277c1 1.01 2.32 1.509 3.64 1.509s2.641-.5 3.642-1.51c1.12-1.119 2.07-2.068 2.72-2.708h-.35c-.66 0-1.31-.09-1.93-.28l-1.71 1.71c-.65.659-1.511.979-2.371.979s-1.71-.32-2.37-.98a3.365 3.365 0 0 1 0-4.737c.04-.04.85-.85 1.72-1.71.56-.57 1.14-1.149 1.53-1.529.27-.28.44-.45.44-.45.41-.41.92-.71 1.48-.859.28-.08.58-.12.89-.12.36 0 .71.06 1.041.16.5.17.95.44 1.33.82.39.39.66.85.81 1.339a2 2 0 0 0 .24-.19z" fill="currentColor"></path></svg></button></span>Description: NGINX configuration failed</h3><p>You may see this error if DevKinsta is unable to update the Nginx configuration file.</p><h3 id="solution-18" class="Heading_root__6SfRo"><span class="Heading_anchor__JwDnI"><button class="spectra-Button-root Heading_anchorButton__kxDvK Button_root__8us2L" type="button" aria-label="Copy link to this section" data-size="xs" data-variant="tertiary"><svg aria-hidden="true" class="spectra-Link-icon spectra-icon" fill="none" height="24" viewBox="0 0 24 24" width="24" xmlns="http://www.w3.org/2000/svg"><path d="M20.492 10.786a5.143 5.143 0 0 0 0-7.277C19.492 2.5 18.172 2 16.852 2c-.17 0-.33.01-.49.02-.331.04-.661.1-.981.19-.8.24-1.54.67-2.17 1.3L11.7 5.017l-.06.059q-.06.054-.11.111l-1.01 1.01s-.01.02-.02.03c.11-.02.23-.02.34-.02.67 0 1.32.09 1.94.28q.162-.165.308-.31c.734-.741 1.143-1.154 1.373-1.42l.02.02c.66-.65 1.51-.979 2.37-.979s1.72.33 2.37.98a3.365 3.365 0 0 1 0 4.737l-3.69 3.688c-.24.25-.52.45-.81.6-.19.1-.4.18-.6.24l-.023.008q-.026.011-.048.012c-.29.08-.59.12-.89.12-.35 0-.7-.05-1.03-.16-.18-.06-.36-.13-.53-.22-.29-.15-.57-.35-.81-.6-.39-.39-.66-.85-.81-1.339-.09.05-.17.12-.24.19q-.324.33-.613.617-.29.288-.538.542c.24.45.55.88.93 1.26s.81.69 1.26.93c.63.33 1.301.509 1.991.559.13.02.26.02.39.02.79 0 1.57-.18 2.29-.54.491-.24.951-.56 1.351-.97z" fill="currentColor"></path><path d="m15.407 10.789.004-.003v.01zM15.407 10.789a5.2 5.2 0 0 0-2.187-2.192c-.62-.32-1.29-.51-2-.56-.12-.02-.25-.02-.38-.02-.81 0-1.59.19-2.29.54-.491.24-.951.57-1.351.97l-3.691 3.687a5.143 5.143 0 0 0 0 7.277c1 1.01 2.32 1.509 3.64 1.509s2.641-.5 3.642-1.51c1.12-1.119 2.07-2.068 2.72-2.708h-.35c-.66 0-1.31-.09-1.93-.28l-1.71 1.71c-.65.659-1.511.979-2.371.979s-1.71-.32-2.37-.98a3.365 3.365 0 0 1 0-4.737c.04-.04.85-.85 1.72-1.71.56-.57 1.14-1.149 1.53-1.529.27-.28.44-.45.44-.45.41-.41.92-.71 1.48-.859.28-.08.58-.12.89-.12.36 0 .71.06 1.041.16.5.17.95.44 1.33.82.39.39.66.85.81 1.339a2 2 0 0 0 .24-.19z" fill="currentColor"></path></svg></button></span>Solution</h3><p>Restart DevKinsta and recreate the site. If that does not work, check the <strong>sites.ini</strong> file in your <strong>projectFolder/kinsta</strong> folder with a text editor, and remove any duplicate entries.</p><h2 id="dk0020" class="Heading_root__6SfRo"><span class="Heading_anchor__JwDnI"><button class="spectra-Button-root Heading_anchorButton__kxDvK Button_root__8us2L" type="button" aria-label="Copy link to this section" data-size="xs" data-variant="tertiary"><svg aria-hidden="true" class="spectra-Link-icon spectra-icon" fill="none" height="24" viewBox="0 0 24 24" width="24" xmlns="http://www.w3.org/2000/svg"><path d="M20.492 10.786a5.143 5.143 0 0 0 0-7.277C19.492 2.5 18.172 2 16.852 2c-.17 0-.33.01-.49.02-.331.04-.661.1-.981.19-.8.24-1.54.67-2.17 1.3L11.7 5.017l-.06.059q-.06.054-.11.111l-1.01 1.01s-.01.02-.02.03c.11-.02.23-.02.34-.02.67 0 1.32.09 1.94.28q.162-.165.308-.31c.734-.741 1.143-1.154 1.373-1.42l.02.02c.66-.65 1.51-.979 2.37-.979s1.72.33 2.37.98a3.365 3.365 0 0 1 0 4.737l-3.69 3.688c-.24.25-.52.45-.81.6-.19.1-.4.18-.6.24l-.023.008q-.026.011-.048.012c-.29.08-.59.12-.89.12-.35 0-.7-.05-1.03-.16-.18-.06-.36-.13-.53-.22-.29-.15-.57-.35-.81-.6-.39-.39-.66-.85-.81-1.339-.09.05-.17.12-.24.19q-.324.33-.613.617-.29.288-.538.542c.24.45.55.88.93 1.26s.81.69 1.26.93c.63.33 1.301.509 1.991.559.13.02.26.02.39.02.79 0 1.57-.18 2.29-.54.491-.24.951-.56 1.351-.97z" fill="currentColor"></path><path d="m15.407 10.789.004-.003v.01zM15.407 10.789a5.2 5.2 0 0 0-2.187-2.192c-.62-.32-1.29-.51-2-.56-.12-.02-.25-.02-.38-.02-.81 0-1.59.19-2.29.54-.491.24-.951.57-1.351.97l-3.691 3.687a5.143 5.143 0 0 0 0 7.277c1 1.01 2.32 1.509 3.64 1.509s2.641-.5 3.642-1.51c1.12-1.119 2.07-2.068 2.72-2.708h-.35c-.66 0-1.31-.09-1.93-.28l-1.71 1.71c-.65.659-1.511.979-2.371.979s-1.71-.32-2.37-.98a3.365 3.365 0 0 1 0-4.737c.04-.04.85-.85 1.72-1.71.56-.57 1.14-1.149 1.53-1.529.27-.28.44-.45.44-.45.41-.41.92-.71 1.48-.859.28-.08.58-.12.89-.12.36 0 .71.06 1.041.16.5.17.95.44 1.33.82.39.39.66.85.81 1.339a2 2 0 0 0 .24-.19z" fill="currentColor"></path></svg></button></span>DK0020</h2><h3 id="description-19" class="Heading_root__6SfRo"><span class="Heading_anchor__JwDnI"><button class="spectra-Button-root Heading_anchorButton__kxDvK Button_root__8us2L" type="button" aria-label="Copy link to this section" data-size="xs" data-variant="tertiary"><svg aria-hidden="true" class="spectra-Link-icon spectra-icon" fill="none" height="24" viewBox="0 0 24 24" width="24" xmlns="http://www.w3.org/2000/svg"><path d="M20.492 10.786a5.143 5.143 0 0 0 0-7.277C19.492 2.5 18.172 2 16.852 2c-.17 0-.33.01-.49.02-.331.04-.661.1-.981.19-.8.24-1.54.67-2.17 1.3L11.7 5.017l-.06.059q-.06.054-.11.111l-1.01 1.01s-.01.02-.02.03c.11-.02.23-.02.34-.02.67 0 1.32.09 1.94.28q.162-.165.308-.31c.734-.741 1.143-1.154 1.373-1.42l.02.02c.66-.65 1.51-.979 2.37-.979s1.72.33 2.37.98a3.365 3.365 0 0 1 0 4.737l-3.69 3.688c-.24.25-.52.45-.81.6-.19.1-.4.18-.6.24l-.023.008q-.026.011-.048.012c-.29.08-.59.12-.89.12-.35 0-.7-.05-1.03-.16-.18-.06-.36-.13-.53-.22-.29-.15-.57-.35-.81-.6-.39-.39-.66-.85-.81-1.339-.09.05-.17.12-.24.19q-.324.33-.613.617-.29.288-.538.542c.24.45.55.88.93 1.26s.81.69 1.26.93c.63.33 1.301.509 1.991.559.13.02.26.02.39.02.79 0 1.57-.18 2.29-.54.491-.24.951-.56 1.351-.97z" fill="currentColor"></path><path d="m15.407 10.789.004-.003v.01zM15.407 10.789a5.2 5.2 0 0 0-2.187-2.192c-.62-.32-1.29-.51-2-.56-.12-.02-.25-.02-.38-.02-.81 0-1.59.19-2.29.54-.491.24-.951.57-1.351.97l-3.691 3.687a5.143 5.143 0 0 0 0 7.277c1 1.01 2.32 1.509 3.64 1.509s2.641-.5 3.642-1.51c1.12-1.119 2.07-2.068 2.72-2.708h-.35c-.66 0-1.31-.09-1.93-.28l-1.71 1.71c-.65.659-1.511.979-2.371.979s-1.71-.32-2.37-.98a3.365 3.365 0 0 1 0-4.737c.04-.04.85-.85 1.72-1.71.56-.57 1.14-1.149 1.53-1.529.27-.28.44-.45.44-.45.41-.41.92-.71 1.48-.859.28-.08.58-.12.89-.12.36 0 .71.06 1.041.16.5.17.95.44 1.33.82.39.39.66.85.81 1.339a2 2 0 0 0 .24-.19z" fill="currentColor"></path></svg></button></span>Description: Database creation failed</h3><p>You may see this error if DevKinsta is unable to create the MySQL database due to an invalid database name. The database name is derived from the site name.</p><h3 id="solution-19" class="Heading_root__6SfRo"><span class="Heading_anchor__JwDnI"><button class="spectra-Button-root Heading_anchorButton__kxDvK Button_root__8us2L" type="button" aria-label="Copy link to this section" data-size="xs" data-variant="tertiary"><svg aria-hidden="true" class="spectra-Link-icon spectra-icon" fill="none" height="24" viewBox="0 0 24 24" width="24" xmlns="http://www.w3.org/2000/svg"><path d="M20.492 10.786a5.143 5.143 0 0 0 0-7.277C19.492 2.5 18.172 2 16.852 2c-.17 0-.33.01-.49.02-.331.04-.661.1-.981.19-.8.24-1.54.67-2.17 1.3L11.7 5.017l-.06.059q-.06.054-.11.111l-1.01 1.01s-.01.02-.02.03c.11-.02.23-.02.34-.02.67 0 1.32.09 1.94.28q.162-.165.308-.31c.734-.741 1.143-1.154 1.373-1.42l.02.02c.66-.65 1.51-.979 2.37-.979s1.72.33 2.37.98a3.365 3.365 0 0 1 0 4.737l-3.69 3.688c-.24.25-.52.45-.81.6-.19.1-.4.18-.6.24l-.023.008q-.026.011-.048.012c-.29.08-.59.12-.89.12-.35 0-.7-.05-1.03-.16-.18-.06-.36-.13-.53-.22-.29-.15-.57-.35-.81-.6-.39-.39-.66-.85-.81-1.339-.09.05-.17.12-.24.19q-.324.33-.613.617-.29.288-.538.542c.24.45.55.88.93 1.26s.81.69 1.26.93c.63.33 1.301.509 1.991.559.13.02.26.02.39.02.79 0 1.57-.18 2.29-.54.491-.24.951-.56 1.351-.97z" fill="currentColor"></path><path d="m15.407 10.789.004-.003v.01zM15.407 10.789a5.2 5.2 0 0 0-2.187-2.192c-.62-.32-1.29-.51-2-.56-.12-.02-.25-.02-.38-.02-.81 0-1.59.19-2.29.54-.491.24-.951.57-1.351.97l-3.691 3.687a5.143 5.143 0 0 0 0 7.277c1 1.01 2.32 1.509 3.64 1.509s2.641-.5 3.642-1.51c1.12-1.119 2.07-2.068 2.72-2.708h-.35c-.66 0-1.31-.09-1.93-.28l-1.71 1.71c-.65.659-1.511.979-2.371.979s-1.71-.32-2.37-.98a3.365 3.365 0 0 1 0-4.737c.04-.04.85-.85 1.72-1.71.56-.57 1.14-1.149 1.53-1.529.27-.28.44-.45.44-.45.41-.41.92-.71 1.48-.859.28-.08.58-.12.89-.12.36 0 .71.06 1.041.16.5.17.95.44 1.33.82.39.39.66.85.81 1.339a2 2 0 0 0 .24-.19z" fill="currentColor"></path></svg></button></span>Solution</h3><p>Recreate the site with a different name. If that does not work, try restarting DevKinsta.</p><h2 id="dk0021" class="Heading_root__6SfRo"><span class="Heading_anchor__JwDnI"><button class="spectra-Button-root Heading_anchorButton__kxDvK Button_root__8us2L" type="button" aria-label="Copy link to this section" data-size="xs" data-variant="tertiary"><svg aria-hidden="true" class="spectra-Link-icon spectra-icon" fill="none" height="24" viewBox="0 0 24 24" width="24" xmlns="http://www.w3.org/2000/svg"><path d="M20.492 10.786a5.143 5.143 0 0 0 0-7.277C19.492 2.5 18.172 2 16.852 2c-.17 0-.33.01-.49.02-.331.04-.661.1-.981.19-.8.24-1.54.67-2.17 1.3L11.7 5.017l-.06.059q-.06.054-.11.111l-1.01 1.01s-.01.02-.02.03c.11-.02.23-.02.34-.02.67 0 1.32.09 1.94.28q.162-.165.308-.31c.734-.741 1.143-1.154 1.373-1.42l.02.02c.66-.65 1.51-.979 2.37-.979s1.72.33 2.37.98a3.365 3.365 0 0 1 0 4.737l-3.69 3.688c-.24.25-.52.45-.81.6-.19.1-.4.18-.6.24l-.023.008q-.026.011-.048.012c-.29.08-.59.12-.89.12-.35 0-.7-.05-1.03-.16-.18-.06-.36-.13-.53-.22-.29-.15-.57-.35-.81-.6-.39-.39-.66-.85-.81-1.339-.09.05-.17.12-.24.19q-.324.33-.613.617-.29.288-.538.542c.24.45.55.88.93 1.26s.81.69 1.26.93c.63.33 1.301.509 1.991.559.13.02.26.02.39.02.79 0 1.57-.18 2.29-.54.491-.24.951-.56 1.351-.97z" fill="currentColor"></path><path d="m15.407 10.789.004-.003v.01zM15.407 10.789a5.2 5.2 0 0 0-2.187-2.192c-.62-.32-1.29-.51-2-.56-.12-.02-.25-.02-.38-.02-.81 0-1.59.19-2.29.54-.491.24-.951.57-1.351.97l-3.691 3.687a5.143 5.143 0 0 0 0 7.277c1 1.01 2.32 1.509 3.64 1.509s2.641-.5 3.642-1.51c1.12-1.119 2.07-2.068 2.72-2.708h-.35c-.66 0-1.31-.09-1.93-.28l-1.71 1.71c-.65.659-1.511.979-2.371.979s-1.71-.32-2.37-.98a3.365 3.365 0 0 1 0-4.737c.04-.04.85-.85 1.72-1.71.56-.57 1.14-1.149 1.53-1.529.27-.28.44-.45.44-.45.41-.41.92-.71 1.48-.859.28-.08.58-.12.89-.12.36 0 .71.06 1.041.16.5.17.95.44 1.33.82.39.39.66.85.81 1.339a2 2 0 0 0 .24-.19z" fill="currentColor"></path></svg></button></span>DK0021</h2><h3 id="description-20" class="Heading_root__6SfRo"><span class="Heading_anchor__JwDnI"><button class="spectra-Button-root Heading_anchorButton__kxDvK Button_root__8us2L" type="button" aria-label="Copy link to this section" data-size="xs" data-variant="tertiary"><svg aria-hidden="true" class="spectra-Link-icon spectra-icon" fill="none" height="24" viewBox="0 0 24 24" width="24" xmlns="http://www.w3.org/2000/svg"><path d="M20.492 10.786a5.143 5.143 0 0 0 0-7.277C19.492 2.5 18.172 2 16.852 2c-.17 0-.33.01-.49.02-.331.04-.661.1-.981.19-.8.24-1.54.67-2.17 1.3L11.7 5.017l-.06.059q-.06.054-.11.111l-1.01 1.01s-.01.02-.02.03c.11-.02.23-.02.34-.02.67 0 1.32.09 1.94.28q.162-.165.308-.31c.734-.741 1.143-1.154 1.373-1.42l.02.02c.66-.65 1.51-.979 2.37-.979s1.72.33 2.37.98a3.365 3.365 0 0 1 0 4.737l-3.69 3.688c-.24.25-.52.45-.81.6-.19.1-.4.18-.6.24l-.023.008q-.026.011-.048.012c-.29.08-.59.12-.89.12-.35 0-.7-.05-1.03-.16-.18-.06-.36-.13-.53-.22-.29-.15-.57-.35-.81-.6-.39-.39-.66-.85-.81-1.339-.09.05-.17.12-.24.19q-.324.33-.613.617-.29.288-.538.542c.24.45.55.88.93 1.26s.81.69 1.26.93c.63.33 1.301.509 1.991.559.13.02.26.02.39.02.79 0 1.57-.18 2.29-.54.491-.24.951-.56 1.351-.97z" fill="currentColor"></path><path d="m15.407 10.789.004-.003v.01zM15.407 10.789a5.2 5.2 0 0 0-2.187-2.192c-.62-.32-1.29-.51-2-.56-.12-.02-.25-.02-.38-.02-.81 0-1.59.19-2.29.54-.491.24-.951.57-1.351.97l-3.691 3.687a5.143 5.143 0 0 0 0 7.277c1 1.01 2.32 1.509 3.64 1.509s2.641-.5 3.642-1.51c1.12-1.119 2.07-2.068 2.72-2.708h-.35c-.66 0-1.31-.09-1.93-.28l-1.71 1.71c-.65.659-1.511.979-2.371.979s-1.71-.32-2.37-.98a3.365 3.365 0 0 1 0-4.737c.04-.04.85-.85 1.72-1.71.56-.57 1.14-1.149 1.53-1.529.27-.28.44-.45.44-.45.41-.41.92-.71 1.48-.859.28-.08.58-.12.89-.12.36 0 .71.06 1.041.16.5.17.95.44 1.33.82.39.39.66.85.81 1.339a2 2 0 0 0 .24-.19z" fill="currentColor"></path></svg></button></span>Description: WordPress site setup failed</h3><p>You may see this error if DevKinsta is unable to install WordPress.</p><h3 id="solution-20" class="Heading_root__6SfRo"><span class="Heading_anchor__JwDnI"><button class="spectra-Button-root Heading_anchorButton__kxDvK Button_root__8us2L" type="button" aria-label="Copy link to this section" data-size="xs" data-variant="tertiary"><svg aria-hidden="true" class="spectra-Link-icon spectra-icon" fill="none" height="24" viewBox="0 0 24 24" width="24" xmlns="http://www.w3.org/2000/svg"><path d="M20.492 10.786a5.143 5.143 0 0 0 0-7.277C19.492 2.5 18.172 2 16.852 2c-.17 0-.33.01-.49.02-.331.04-.661.1-.981.19-.8.24-1.54.67-2.17 1.3L11.7 5.017l-.06.059q-.06.054-.11.111l-1.01 1.01s-.01.02-.02.03c.11-.02.23-.02.34-.02.67 0 1.32.09 1.94.28q.162-.165.308-.31c.734-.741 1.143-1.154 1.373-1.42l.02.02c.66-.65 1.51-.979 2.37-.979s1.72.33 2.37.98a3.365 3.365 0 0 1 0 4.737l-3.69 3.688c-.24.25-.52.45-.81.6-.19.1-.4.18-.6.24l-.023.008q-.026.011-.048.012c-.29.08-.59.12-.89.12-.35 0-.7-.05-1.03-.16-.18-.06-.36-.13-.53-.22-.29-.15-.57-.35-.81-.6-.39-.39-.66-.85-.81-1.339-.09.05-.17.12-.24.19q-.324.33-.613.617-.29.288-.538.542c.24.45.55.88.93 1.26s.81.69 1.26.93c.63.33 1.301.509 1.991.559.13.02.26.02.39.02.79 0 1.57-.18 2.29-.54.491-.24.951-.56 1.351-.97z" fill="currentColor"></path><path d="m15.407 10.789.004-.003v.01zM15.407 10.789a5.2 5.2 0 0 0-2.187-2.192c-.62-.32-1.29-.51-2-.56-.12-.02-.25-.02-.38-.02-.81 0-1.59.19-2.29.54-.491.24-.951.57-1.351.97l-3.691 3.687a5.143 5.143 0 0 0 0 7.277c1 1.01 2.32 1.509 3.64 1.509s2.641-.5 3.642-1.51c1.12-1.119 2.07-2.068 2.72-2.708h-.35c-.66 0-1.31-.09-1.93-.28l-1.71 1.71c-.65.659-1.511.979-2.371.979s-1.71-.32-2.37-.98a3.365 3.365 0 0 1 0-4.737c.04-.04.85-.85 1.72-1.71.56-.57 1.14-1.149 1.53-1.529.27-.28.44-.45.44-.45.41-.41.92-.71 1.48-.859.28-.08.58-.12.89-.12.36 0 .71.06 1.041.16.5.17.95.44 1.33.82.39.39.66.85.81 1.339a2 2 0 0 0 .24-.19z" fill="currentColor"></path></svg></button></span>Solution</h3><p>Restart DevKinsta and recreate the site.</p><h2 id="dk0022" class="Heading_root__6SfRo"><span class="Heading_anchor__JwDnI"><button class="spectra-Button-root Heading_anchorButton__kxDvK Button_root__8us2L" type="button" aria-label="Copy link to this section" data-size="xs" data-variant="tertiary"><svg aria-hidden="true" class="spectra-Link-icon spectra-icon" fill="none" height="24" viewBox="0 0 24 24" width="24" xmlns="http://www.w3.org/2000/svg"><path d="M20.492 10.786a5.143 5.143 0 0 0 0-7.277C19.492 2.5 18.172 2 16.852 2c-.17 0-.33.01-.49.02-.331.04-.661.1-.981.19-.8.24-1.54.67-2.17 1.3L11.7 5.017l-.06.059q-.06.054-.11.111l-1.01 1.01s-.01.02-.02.03c.11-.02.23-.02.34-.02.67 0 1.32.09 1.94.28q.162-.165.308-.31c.734-.741 1.143-1.154 1.373-1.42l.02.02c.66-.65 1.51-.979 2.37-.979s1.72.33 2.37.98a3.365 3.365 0 0 1 0 4.737l-3.69 3.688c-.24.25-.52.45-.81.6-.19.1-.4.18-.6.24l-.023.008q-.026.011-.048.012c-.29.08-.59.12-.89.12-.35 0-.7-.05-1.03-.16-.18-.06-.36-.13-.53-.22-.29-.15-.57-.35-.81-.6-.39-.39-.66-.85-.81-1.339-.09.05-.17.12-.24.19q-.324.33-.613.617-.29.288-.538.542c.24.45.55.88.93 1.26s.81.69 1.26.93c.63.33 1.301.509 1.991.559.13.02.26.02.39.02.79 0 1.57-.18 2.29-.54.491-.24.951-.56 1.351-.97z" fill="currentColor"></path><path d="m15.407 10.789.004-.003v.01zM15.407 10.789a5.2 5.2 0 0 0-2.187-2.192c-.62-.32-1.29-.51-2-.56-.12-.02-.25-.02-.38-.02-.81 0-1.59.19-2.29.54-.491.24-.951.57-1.351.97l-3.691 3.687a5.143 5.143 0 0 0 0 7.277c1 1.01 2.32 1.509 3.64 1.509s2.641-.5 3.642-1.51c1.12-1.119 2.07-2.068 2.72-2.708h-.35c-.66 0-1.31-.09-1.93-.28l-1.71 1.71c-.65.659-1.511.979-2.371.979s-1.71-.32-2.37-.98a3.365 3.365 0 0 1 0-4.737c.04-.04.85-.85 1.72-1.71.56-.57 1.14-1.149 1.53-1.529.27-.28.44-.45.44-.45.41-.41.92-.71 1.48-.859.28-.08.58-.12.89-.12.36 0 .71.06 1.041.16.5.17.95.44 1.33.82.39.39.66.85.81 1.339a2 2 0 0 0 .24-.19z" fill="currentColor"></path></svg></button></span>DK0022</h2><h3 id="description-21" class="Heading_root__6SfRo"><span class="Heading_anchor__JwDnI"><button class="spectra-Button-root Heading_anchorButton__kxDvK Button_root__8us2L" type="button" aria-label="Copy link to this section" data-size="xs" data-variant="tertiary"><svg aria-hidden="true" class="spectra-Link-icon spectra-icon" fill="none" height="24" viewBox="0 0 24 24" width="24" xmlns="http://www.w3.org/2000/svg"><path d="M20.492 10.786a5.143 5.143 0 0 0 0-7.277C19.492 2.5 18.172 2 16.852 2c-.17 0-.33.01-.49.02-.331.04-.661.1-.981.19-.8.24-1.54.67-2.17 1.3L11.7 5.017l-.06.059q-.06.054-.11.111l-1.01 1.01s-.01.02-.02.03c.11-.02.23-.02.34-.02.67 0 1.32.09 1.94.28q.162-.165.308-.31c.734-.741 1.143-1.154 1.373-1.42l.02.02c.66-.65 1.51-.979 2.37-.979s1.72.33 2.37.98a3.365 3.365 0 0 1 0 4.737l-3.69 3.688c-.24.25-.52.45-.81.6-.19.1-.4.18-.6.24l-.023.008q-.026.011-.048.012c-.29.08-.59.12-.89.12-.35 0-.7-.05-1.03-.16-.18-.06-.36-.13-.53-.22-.29-.15-.57-.35-.81-.6-.39-.39-.66-.85-.81-1.339-.09.05-.17.12-.24.19q-.324.33-.613.617-.29.288-.538.542c.24.45.55.88.93 1.26s.81.69 1.26.93c.63.33 1.301.509 1.991.559.13.02.26.02.39.02.79 0 1.57-.18 2.29-.54.491-.24.951-.56 1.351-.97z" fill="currentColor"></path><path d="m15.407 10.789.004-.003v.01zM15.407 10.789a5.2 5.2 0 0 0-2.187-2.192c-.62-.32-1.29-.51-2-.56-.12-.02-.25-.02-.38-.02-.81 0-1.59.19-2.29.54-.491.24-.951.57-1.351.97l-3.691 3.687a5.143 5.143 0 0 0 0 7.277c1 1.01 2.32 1.509 3.64 1.509s2.641-.5 3.642-1.51c1.12-1.119 2.07-2.068 2.72-2.708h-.35c-.66 0-1.31-.09-1.93-.28l-1.71 1.71c-.65.659-1.511.979-2.371.979s-1.71-.32-2.37-.98a3.365 3.365 0 0 1 0-4.737c.04-.04.85-.85 1.72-1.71.56-.57 1.14-1.149 1.53-1.529.27-.28.44-.45.44-.45.41-.41.92-.71 1.48-.859.28-.08.58-.12.89-.12.36 0 .71.06 1.041.16.5.17.95.44 1.33.82.39.39.66.85.81 1.339a2 2 0 0 0 .24-.19z" fill="currentColor"></path></svg></button></span>Description: Host file update failed</h3><p>During site creation, DevKinsta couldn’t update the <code>hosts</code> file. You may see this error if DevKinsta is unable to update the computer’s <code>hosts</code> file.</p><h3 id="solution-21" class="Heading_root__6SfRo"><span class="Heading_anchor__JwDnI"><button class="spectra-Button-root Heading_anchorButton__kxDvK Button_root__8us2L" type="button" aria-label="Copy link to this section" data-size="xs" data-variant="tertiary"><svg aria-hidden="true" class="spectra-Link-icon spectra-icon" fill="none" height="24" viewBox="0 0 24 24" width="24" xmlns="http://www.w3.org/2000/svg"><path d="M20.492 10.786a5.143 5.143 0 0 0 0-7.277C19.492 2.5 18.172 2 16.852 2c-.17 0-.33.01-.49.02-.331.04-.661.1-.981.19-.8.24-1.54.67-2.17 1.3L11.7 5.017l-.06.059q-.06.054-.11.111l-1.01 1.01s-.01.02-.02.03c.11-.02.23-.02.34-.02.67 0 1.32.09 1.94.28q.162-.165.308-.31c.734-.741 1.143-1.154 1.373-1.42l.02.02c.66-.65 1.51-.979 2.37-.979s1.72.33 2.37.98a3.365 3.365 0 0 1 0 4.737l-3.69 3.688c-.24.25-.52.45-.81.6-.19.1-.4.18-.6.24l-.023.008q-.026.011-.048.012c-.29.08-.59.12-.89.12-.35 0-.7-.05-1.03-.16-.18-.06-.36-.13-.53-.22-.29-.15-.57-.35-.81-.6-.39-.39-.66-.85-.81-1.339-.09.05-.17.12-.24.19q-.324.33-.613.617-.29.288-.538.542c.24.45.55.88.93 1.26s.81.69 1.26.93c.63.33 1.301.509 1.991.559.13.02.26.02.39.02.79 0 1.57-.18 2.29-.54.491-.24.951-.56 1.351-.97z" fill="currentColor"></path><path d="m15.407 10.789.004-.003v.01zM15.407 10.789a5.2 5.2 0 0 0-2.187-2.192c-.62-.32-1.29-.51-2-.56-.12-.02-.25-.02-.38-.02-.81 0-1.59.19-2.29.54-.491.24-.951.57-1.351.97l-3.691 3.687a5.143 5.143 0 0 0 0 7.277c1 1.01 2.32 1.509 3.64 1.509s2.641-.5 3.642-1.51c1.12-1.119 2.07-2.068 2.72-2.708h-.35c-.66 0-1.31-.09-1.93-.28l-1.71 1.71c-.65.659-1.511.979-2.371.979s-1.71-.32-2.37-.98a3.365 3.365 0 0 1 0-4.737c.04-.04.85-.85 1.72-1.71.56-.57 1.14-1.149 1.53-1.529.27-.28.44-.45.44-.45.41-.41.92-.71 1.48-.859.28-.08.58-.12.89-.12.36 0 .71.06 1.041.16.5.17.95.44 1.33.82.39.39.66.85.81 1.339a2 2 0 0 0 .24-.19z" fill="currentColor"></path></svg></button></span>Solution</h3><table><thead><tr><th>Windows</th><th>macOS</th></tr></thead><tbody><tr><td>Recreate the site and approve the Windows confirmation dialog.</td><td>Recreate the site and provide your correct password when prompted by macOS.</td></tr></tbody></table><h2 id="dk0023" class="Heading_root__6SfRo"><span class="Heading_anchor__JwDnI"><button class="spectra-Button-root Heading_anchorButton__kxDvK Button_root__8us2L" type="button" aria-label="Copy link to this section" data-size="xs" data-variant="tertiary"><svg aria-hidden="true" class="spectra-Link-icon spectra-icon" fill="none" height="24" viewBox="0 0 24 24" width="24" xmlns="http://www.w3.org/2000/svg"><path d="M20.492 10.786a5.143 5.143 0 0 0 0-7.277C19.492 2.5 18.172 2 16.852 2c-.17 0-.33.01-.49.02-.331.04-.661.1-.981.19-.8.24-1.54.67-2.17 1.3L11.7 5.017l-.06.059q-.06.054-.11.111l-1.01 1.01s-.01.02-.02.03c.11-.02.23-.02.34-.02.67 0 1.32.09 1.94.28q.162-.165.308-.31c.734-.741 1.143-1.154 1.373-1.42l.02.02c.66-.65 1.51-.979 2.37-.979s1.72.33 2.37.98a3.365 3.365 0 0 1 0 4.737l-3.69 3.688c-.24.25-.52.45-.81.6-.19.1-.4.18-.6.24l-.023.008q-.026.011-.048.012c-.29.08-.59.12-.89.12-.35 0-.7-.05-1.03-.16-.18-.06-.36-.13-.53-.22-.29-.15-.57-.35-.81-.6-.39-.39-.66-.85-.81-1.339-.09.05-.17.12-.24.19q-.324.33-.613.617-.29.288-.538.542c.24.45.55.88.93 1.26s.81.69 1.26.93c.63.33 1.301.509 1.991.559.13.02.26.02.39.02.79 0 1.57-.18 2.29-.54.491-.24.951-.56 1.351-.97z" fill="currentColor"></path><path d="m15.407 10.789.004-.003v.01zM15.407 10.789a5.2 5.2 0 0 0-2.187-2.192c-.62-.32-1.29-.51-2-.56-.12-.02-.25-.02-.38-.02-.81 0-1.59.19-2.29.54-.491.24-.951.57-1.351.97l-3.691 3.687a5.143 5.143 0 0 0 0 7.277c1 1.01 2.32 1.509 3.64 1.509s2.641-.5 3.642-1.51c1.12-1.119 2.07-2.068 2.72-2.708h-.35c-.66 0-1.31-.09-1.93-.28l-1.71 1.71c-.65.659-1.511.979-2.371.979s-1.71-.32-2.37-.98a3.365 3.365 0 0 1 0-4.737c.04-.04.85-.85 1.72-1.71.56-.57 1.14-1.149 1.53-1.529.27-.28.44-.45.44-.45.41-.41.92-.71 1.48-.859.28-.08.58-.12.89-.12.36 0 .71.06 1.041.16.5.17.95.44 1.33.82.39.39.66.85.81 1.339a2 2 0 0 0 .24-.19z" fill="currentColor"></path></svg></button></span>DK0023</h2><h3 id="description-22" class="Heading_root__6SfRo"><span class="Heading_anchor__JwDnI"><button class="spectra-Button-root Heading_anchorButton__kxDvK Button_root__8us2L" type="button" aria-label="Copy link to this section" data-size="xs" data-variant="tertiary"><svg aria-hidden="true" class="spectra-Link-icon spectra-icon" fill="none" height="24" viewBox="0 0 24 24" width="24" xmlns="http://www.w3.org/2000/svg"><path d="M20.492 10.786a5.143 5.143 0 0 0 0-7.277C19.492 2.5 18.172 2 16.852 2c-.17 0-.33.01-.49.02-.331.04-.661.1-.981.19-.8.24-1.54.67-2.17 1.3L11.7 5.017l-.06.059q-.06.054-.11.111l-1.01 1.01s-.01.02-.02.03c.11-.02.23-.02.34-.02.67 0 1.32.09 1.94.28q.162-.165.308-.31c.734-.741 1.143-1.154 1.373-1.42l.02.02c.66-.65 1.51-.979 2.37-.979s1.72.33 2.37.98a3.365 3.365 0 0 1 0 4.737l-3.69 3.688c-.24.25-.52.45-.81.6-.19.1-.4.18-.6.24l-.023.008q-.026.011-.048.012c-.29.08-.59.12-.89.12-.35 0-.7-.05-1.03-.16-.18-.06-.36-.13-.53-.22-.29-.15-.57-.35-.81-.6-.39-.39-.66-.85-.81-1.339-.09.05-.17.12-.24.19q-.324.33-.613.617-.29.288-.538.542c.24.45.55.88.93 1.26s.81.69 1.26.93c.63.33 1.301.509 1.991.559.13.02.26.02.39.02.79 0 1.57-.18 2.29-.54.491-.24.951-.56 1.351-.97z" fill="currentColor"></path><path d="m15.407 10.789.004-.003v.01zM15.407 10.789a5.2 5.2 0 0 0-2.187-2.192c-.62-.32-1.29-.51-2-.56-.12-.02-.25-.02-.38-.02-.81 0-1.59.19-2.29.54-.491.24-.951.57-1.351.97l-3.691 3.687a5.143 5.143 0 0 0 0 7.277c1 1.01 2.32 1.509 3.64 1.509s2.641-.5 3.642-1.51c1.12-1.119 2.07-2.068 2.72-2.708h-.35c-.66 0-1.31-.09-1.93-.28l-1.71 1.71c-.65.659-1.511.979-2.371.979s-1.71-.32-2.37-.98a3.365 3.365 0 0 1 0-4.737c.04-.04.85-.85 1.72-1.71.56-.57 1.14-1.149 1.53-1.529.27-.28.44-.45.44-.45.41-.41.92-.71 1.48-.859.28-.08.58-.12.89-.12.36 0 .71.06 1.041.16.5.17.95.44 1.33.82.39.39.66.85.81 1.339a2 2 0 0 0 .24-.19z" fill="currentColor"></path></svg></button></span>Description: Can’t add certificate to Keychain</h3><p>You may see this error if DevKinsta is unable the store the security certificate in the macOS Keychain.</p><h3 id="solution-22" class="Heading_root__6SfRo"><span class="Heading_anchor__JwDnI"><button class="spectra-Button-root Heading_anchorButton__kxDvK Button_root__8us2L" type="button" aria-label="Copy link to this section" data-size="xs" data-variant="tertiary"><svg aria-hidden="true" class="spectra-Link-icon spectra-icon" fill="none" height="24" viewBox="0 0 24 24" width="24" xmlns="http://www.w3.org/2000/svg"><path d="M20.492 10.786a5.143 5.143 0 0 0 0-7.277C19.492 2.5 18.172 2 16.852 2c-.17 0-.33.01-.49.02-.331.04-.661.1-.981.19-.8.24-1.54.67-2.17 1.3L11.7 5.017l-.06.059q-.06.054-.11.111l-1.01 1.01s-.01.02-.02.03c.11-.02.23-.02.34-.02.67 0 1.32.09 1.94.28q.162-.165.308-.31c.734-.741 1.143-1.154 1.373-1.42l.02.02c.66-.65 1.51-.979 2.37-.979s1.72.33 2.37.98a3.365 3.365 0 0 1 0 4.737l-3.69 3.688c-.24.25-.52.45-.81.6-.19.1-.4.18-.6.24l-.023.008q-.026.011-.048.012c-.29.08-.59.12-.89.12-.35 0-.7-.05-1.03-.16-.18-.06-.36-.13-.53-.22-.29-.15-.57-.35-.81-.6-.39-.39-.66-.85-.81-1.339-.09.05-.17.12-.24.19q-.324.33-.613.617-.29.288-.538.542c.24.45.55.88.93 1.26s.81.69 1.26.93c.63.33 1.301.509 1.991.559.13.02.26.02.39.02.79 0 1.57-.18 2.29-.54.491-.24.951-.56 1.351-.97z" fill="currentColor"></path><path d="m15.407 10.789.004-.003v.01zM15.407 10.789a5.2 5.2 0 0 0-2.187-2.192c-.62-.32-1.29-.51-2-.56-.12-.02-.25-.02-.38-.02-.81 0-1.59.19-2.29.54-.491.24-.951.57-1.351.97l-3.691 3.687a5.143 5.143 0 0 0 0 7.277c1 1.01 2.32 1.509 3.64 1.509s2.641-.5 3.642-1.51c1.12-1.119 2.07-2.068 2.72-2.708h-.35c-.66 0-1.31-.09-1.93-.28l-1.71 1.71c-.65.659-1.511.979-2.371.979s-1.71-.32-2.37-.98a3.365 3.365 0 0 1 0-4.737c.04-.04.85-.85 1.72-1.71.56-.57 1.14-1.149 1.53-1.529.27-.28.44-.45.44-.45.41-.41.92-.71 1.48-.859.28-.08.58-.12.89-.12.36 0 .71.06 1.041.16.5.17.95.44 1.33.82.39.39.66.85.81 1.339a2 2 0 0 0 .24-.19z" fill="currentColor"></path></svg></button></span>Solution</h3><p>Recreate the site and ensure you provide the correct password to the macOS dialog prompt.</p><h2 id="dk0024" class="Heading_root__6SfRo"><span class="Heading_anchor__JwDnI"><button class="spectra-Button-root Heading_anchorButton__kxDvK Button_root__8us2L" type="button" aria-label="Copy link to this section" data-size="xs" data-variant="tertiary"><svg aria-hidden="true" class="spectra-Link-icon spectra-icon" fill="none" height="24" viewBox="0 0 24 24" width="24" xmlns="http://www.w3.org/2000/svg"><path d="M20.492 10.786a5.143 5.143 0 0 0 0-7.277C19.492 2.5 18.172 2 16.852 2c-.17 0-.33.01-.49.02-.331.04-.661.1-.981.19-.8.24-1.54.67-2.17 1.3L11.7 5.017l-.06.059q-.06.054-.11.111l-1.01 1.01s-.01.02-.02.03c.11-.02.23-.02.34-.02.67 0 1.32.09 1.94.28q.162-.165.308-.31c.734-.741 1.143-1.154 1.373-1.42l.02.02c.66-.65 1.51-.979 2.37-.979s1.72.33 2.37.98a3.365 3.365 0 0 1 0 4.737l-3.69 3.688c-.24.25-.52.45-.81.6-.19.1-.4.18-.6.24l-.023.008q-.026.011-.048.012c-.29.08-.59.12-.89.12-.35 0-.7-.05-1.03-.16-.18-.06-.36-.13-.53-.22-.29-.15-.57-.35-.81-.6-.39-.39-.66-.85-.81-1.339-.09.05-.17.12-.24.19q-.324.33-.613.617-.29.288-.538.542c.24.45.55.88.93 1.26s.81.69 1.26.93c.63.33 1.301.509 1.991.559.13.02.26.02.39.02.79 0 1.57-.18 2.29-.54.491-.24.951-.56 1.351-.97z" fill="currentColor"></path><path d="m15.407 10.789.004-.003v.01zM15.407 10.789a5.2 5.2 0 0 0-2.187-2.192c-.62-.32-1.29-.51-2-.56-.12-.02-.25-.02-.38-.02-.81 0-1.59.19-2.29.54-.491.24-.951.57-1.351.97l-3.691 3.687a5.143 5.143 0 0 0 0 7.277c1 1.01 2.32 1.509 3.64 1.509s2.641-.5 3.642-1.51c1.12-1.119 2.07-2.068 2.72-2.708h-.35c-.66 0-1.31-.09-1.93-.28l-1.71 1.71c-.65.659-1.511.979-2.371.979s-1.71-.32-2.37-.98a3.365 3.365 0 0 1 0-4.737c.04-.04.85-.85 1.72-1.71.56-.57 1.14-1.149 1.53-1.529.27-.28.44-.45.44-.45.41-.41.92-.71 1.48-.859.28-.08.58-.12.89-.12.36 0 .71.06 1.041.16.5.17.95.44 1.33.82.39.39.66.85.81 1.339a2 2 0 0 0 .24-.19z" fill="currentColor"></path></svg></button></span>DK0024</h2><h3 id="description-23" class="Heading_root__6SfRo"><span class="Heading_anchor__JwDnI"><button class="spectra-Button-root Heading_anchorButton__kxDvK Button_root__8us2L" type="button" aria-label="Copy link to this section" data-size="xs" data-variant="tertiary"><svg aria-hidden="true" class="spectra-Link-icon spectra-icon" fill="none" height="24" viewBox="0 0 24 24" width="24" xmlns="http://www.w3.org/2000/svg"><path d="M20.492 10.786a5.143 5.143 0 0 0 0-7.277C19.492 2.5 18.172 2 16.852 2c-.17 0-.33.01-.49.02-.331.04-.661.1-.981.19-.8.24-1.54.67-2.17 1.3L11.7 5.017l-.06.059q-.06.054-.11.111l-1.01 1.01s-.01.02-.02.03c.11-.02.23-.02.34-.02.67 0 1.32.09 1.94.28q.162-.165.308-.31c.734-.741 1.143-1.154 1.373-1.42l.02.02c.66-.65 1.51-.979 2.37-.979s1.72.33 2.37.98a3.365 3.365 0 0 1 0 4.737l-3.69 3.688c-.24.25-.52.45-.81.6-.19.1-.4.18-.6.24l-.023.008q-.026.011-.048.012c-.29.08-.59.12-.89.12-.35 0-.7-.05-1.03-.16-.18-.06-.36-.13-.53-.22-.29-.15-.57-.35-.81-.6-.39-.39-.66-.85-.81-1.339-.09.05-.17.12-.24.19q-.324.33-.613.617-.29.288-.538.542c.24.45.55.88.93 1.26s.81.69 1.26.93c.63.33 1.301.509 1.991.559.13.02.26.02.39.02.79 0 1.57-.18 2.29-.54.491-.24.951-.56 1.351-.97z" fill="currentColor"></path><path d="m15.407 10.789.004-.003v.01zM15.407 10.789a5.2 5.2 0 0 0-2.187-2.192c-.62-.32-1.29-.51-2-.56-.12-.02-.25-.02-.38-.02-.81 0-1.59.19-2.29.54-.491.24-.951.57-1.351.97l-3.691 3.687a5.143 5.143 0 0 0 0 7.277c1 1.01 2.32 1.509 3.64 1.509s2.641-.5 3.642-1.51c1.12-1.119 2.07-2.068 2.72-2.708h-.35c-.66 0-1.31-.09-1.93-.28l-1.71 1.71c-.65.659-1.511.979-2.371.979s-1.71-.32-2.37-.98a3.365 3.365 0 0 1 0-4.737c.04-.04.85-.85 1.72-1.71.56-.57 1.14-1.149 1.53-1.529.27-.28.44-.45.44-.45.41-.41.92-.71 1.48-.859.28-.08.58-.12.89-.12.36 0 .71.06 1.041.16.5.17.95.44 1.33.82.39.39.66.85.81 1.339a2 2 0 0 0 .24-.19z" fill="currentColor"></path></svg></button></span>Description: Can’t write to Certificate store</h3><p>You may see this error if DevKinsta is unable to store the security certificate in the Windows certificate manager.</p><h3 id="solution-23" class="Heading_root__6SfRo"><span class="Heading_anchor__JwDnI"><button class="spectra-Button-root Heading_anchorButton__kxDvK Button_root__8us2L" type="button" aria-label="Copy link to this section" data-size="xs" data-variant="tertiary"><svg aria-hidden="true" class="spectra-Link-icon spectra-icon" fill="none" height="24" viewBox="0 0 24 24" width="24" xmlns="http://www.w3.org/2000/svg"><path d="M20.492 10.786a5.143 5.143 0 0 0 0-7.277C19.492 2.5 18.172 2 16.852 2c-.17 0-.33.01-.49.02-.331.04-.661.1-.981.19-.8.24-1.54.67-2.17 1.3L11.7 5.017l-.06.059q-.06.054-.11.111l-1.01 1.01s-.01.02-.02.03c.11-.02.23-.02.34-.02.67 0 1.32.09 1.94.28q.162-.165.308-.31c.734-.741 1.143-1.154 1.373-1.42l.02.02c.66-.65 1.51-.979 2.37-.979s1.72.33 2.37.98a3.365 3.365 0 0 1 0 4.737l-3.69 3.688c-.24.25-.52.45-.81.6-.19.1-.4.18-.6.24l-.023.008q-.026.011-.048.012c-.29.08-.59.12-.89.12-.35 0-.7-.05-1.03-.16-.18-.06-.36-.13-.53-.22-.29-.15-.57-.35-.81-.6-.39-.39-.66-.85-.81-1.339-.09.05-.17.12-.24.19q-.324.33-.613.617-.29.288-.538.542c.24.45.55.88.93 1.26s.81.69 1.26.93c.63.33 1.301.509 1.991.559.13.02.26.02.39.02.79 0 1.57-.18 2.29-.54.491-.24.951-.56 1.351-.97z" fill="currentColor"></path><path d="m15.407 10.789.004-.003v.01zM15.407 10.789a5.2 5.2 0 0 0-2.187-2.192c-.62-.32-1.29-.51-2-.56-.12-.02-.25-.02-.38-.02-.81 0-1.59.19-2.29.54-.491.24-.951.57-1.351.97l-3.691 3.687a5.143 5.143 0 0 0 0 7.277c1 1.01 2.32 1.509 3.64 1.509s2.641-.5 3.642-1.51c1.12-1.119 2.07-2.068 2.72-2.708h-.35c-.66 0-1.31-.09-1.93-.28l-1.71 1.71c-.65.659-1.511.979-2.371.979s-1.71-.32-2.37-.98a3.365 3.365 0 0 1 0-4.737c.04-.04.85-.85 1.72-1.71.56-.57 1.14-1.149 1.53-1.529.27-.28.44-.45.44-.45.41-.41.92-.71 1.48-.859.28-.08.58-.12.89-.12.36 0 .71.06 1.041.16.5.17.95.44 1.33.82.39.39.66.85.81 1.339a2 2 0 0 0 .24-.19z" fill="currentColor"></path></svg></button></span>Solution</h3><p>DevKinsta must be run in Administrator mode for the certificate to be created. Recreate the site and ensure you provide the correct password in the Windows confirmation dialog.</p><h2 id="dk0025" class="Heading_root__6SfRo"><span class="Heading_anchor__JwDnI"><button class="spectra-Button-root Heading_anchorButton__kxDvK Button_root__8us2L" type="button" aria-label="Copy link to this section" data-size="xs" data-variant="tertiary"><svg aria-hidden="true" class="spectra-Link-icon spectra-icon" fill="none" height="24" viewBox="0 0 24 24" width="24" xmlns="http://www.w3.org/2000/svg"><path d="M20.492 10.786a5.143 5.143 0 0 0 0-7.277C19.492 2.5 18.172 2 16.852 2c-.17 0-.33.01-.49.02-.331.04-.661.1-.981.19-.8.24-1.54.67-2.17 1.3L11.7 5.017l-.06.059q-.06.054-.11.111l-1.01 1.01s-.01.02-.02.03c.11-.02.23-.02.34-.02.67 0 1.32.09 1.94.28q.162-.165.308-.31c.734-.741 1.143-1.154 1.373-1.42l.02.02c.66-.65 1.51-.979 2.37-.979s1.72.33 2.37.98a3.365 3.365 0 0 1 0 4.737l-3.69 3.688c-.24.25-.52.45-.81.6-.19.1-.4.18-.6.24l-.023.008q-.026.011-.048.012c-.29.08-.59.12-.89.12-.35 0-.7-.05-1.03-.16-.18-.06-.36-.13-.53-.22-.29-.15-.57-.35-.81-.6-.39-.39-.66-.85-.81-1.339-.09.05-.17.12-.24.19q-.324.33-.613.617-.29.288-.538.542c.24.45.55.88.93 1.26s.81.69 1.26.93c.63.33 1.301.509 1.991.559.13.02.26.02.39.02.79 0 1.57-.18 2.29-.54.491-.24.951-.56 1.351-.97z" fill="currentColor"></path><path d="m15.407 10.789.004-.003v.01zM15.407 10.789a5.2 5.2 0 0 0-2.187-2.192c-.62-.32-1.29-.51-2-.56-.12-.02-.25-.02-.38-.02-.81 0-1.59.19-2.29.54-.491.24-.951.57-1.351.97l-3.691 3.687a5.143 5.143 0 0 0 0 7.277c1 1.01 2.32 1.509 3.64 1.509s2.641-.5 3.642-1.51c1.12-1.119 2.07-2.068 2.72-2.708h-.35c-.66 0-1.31-.09-1.93-.28l-1.71 1.71c-.65.659-1.511.979-2.371.979s-1.71-.32-2.37-.98a3.365 3.365 0 0 1 0-4.737c.04-.04.85-.85 1.72-1.71.56-.57 1.14-1.149 1.53-1.529.27-.28.44-.45.44-.45.41-.41.92-.71 1.48-.859.28-.08.58-.12.89-.12.36 0 .71.06 1.041.16.5.17.95.44 1.33.82.39.39.66.85.81 1.339a2 2 0 0 0 .24-.19z" fill="currentColor"></path></svg></button></span>DK0025</h2><h3 id="description-24" class="Heading_root__6SfRo"><span class="Heading_anchor__JwDnI"><button class="spectra-Button-root Heading_anchorButton__kxDvK Button_root__8us2L" type="button" aria-label="Copy link to this section" data-size="xs" data-variant="tertiary"><svg aria-hidden="true" class="spectra-Link-icon spectra-icon" fill="none" height="24" viewBox="0 0 24 24" width="24" xmlns="http://www.w3.org/2000/svg"><path d="M20.492 10.786a5.143 5.143 0 0 0 0-7.277C19.492 2.5 18.172 2 16.852 2c-.17 0-.33.01-.49.02-.331.04-.661.1-.981.19-.8.24-1.54.67-2.17 1.3L11.7 5.017l-.06.059q-.06.054-.11.111l-1.01 1.01s-.01.02-.02.03c.11-.02.23-.02.34-.02.67 0 1.32.09 1.94.28q.162-.165.308-.31c.734-.741 1.143-1.154 1.373-1.42l.02.02c.66-.65 1.51-.979 2.37-.979s1.72.33 2.37.98a3.365 3.365 0 0 1 0 4.737l-3.69 3.688c-.24.25-.52.45-.81.6-.19.1-.4.18-.6.24l-.023.008q-.026.011-.048.012c-.29.08-.59.12-.89.12-.35 0-.7-.05-1.03-.16-.18-.06-.36-.13-.53-.22-.29-.15-.57-.35-.81-.6-.39-.39-.66-.85-.81-1.339-.09.05-.17.12-.24.19q-.324.33-.613.617-.29.288-.538.542c.24.45.55.88.93 1.26s.81.69 1.26.93c.63.33 1.301.509 1.991.559.13.02.26.02.39.02.79 0 1.57-.18 2.29-.54.491-.24.951-.56 1.351-.97z" fill="currentColor"></path><path d="m15.407 10.789.004-.003v.01zM15.407 10.789a5.2 5.2 0 0 0-2.187-2.192c-.62-.32-1.29-.51-2-.56-.12-.02-.25-.02-.38-.02-.81 0-1.59.19-2.29.54-.491.24-.951.57-1.351.97l-3.691 3.687a5.143 5.143 0 0 0 0 7.277c1 1.01 2.32 1.509 3.64 1.509s2.641-.5 3.642-1.51c1.12-1.119 2.07-2.068 2.72-2.708h-.35c-.66 0-1.31-.09-1.93-.28l-1.71 1.71c-.65.659-1.511.979-2.371.979s-1.71-.32-2.37-.98a3.365 3.365 0 0 1 0-4.737c.04-.04.85-.85 1.72-1.71.56-.57 1.14-1.149 1.53-1.529.27-.28.44-.45.44-.45.41-.41.92-.71 1.48-.859.28-.08.58-.12.89-.12.36 0 .71.06 1.041.16.5.17.95.44 1.33.82.39.39.66.85.81 1.339a2 2 0 0 0 .24-.19z" fill="currentColor"></path></svg></button></span>Description: Can’t download site</h3><p>You may see this error if DevKinsta is unable to pull a site from Kinsta.</p><h3 id="solution-24" class="Heading_root__6SfRo"><span class="Heading_anchor__JwDnI"><button class="spectra-Button-root Heading_anchorButton__kxDvK Button_root__8us2L" type="button" aria-label="Copy link to this section" data-size="xs" data-variant="tertiary"><svg aria-hidden="true" class="spectra-Link-icon spectra-icon" fill="none" height="24" viewBox="0 0 24 24" width="24" xmlns="http://www.w3.org/2000/svg"><path d="M20.492 10.786a5.143 5.143 0 0 0 0-7.277C19.492 2.5 18.172 2 16.852 2c-.17 0-.33.01-.49.02-.331.04-.661.1-.981.19-.8.24-1.54.67-2.17 1.3L11.7 5.017l-.06.059q-.06.054-.11.111l-1.01 1.01s-.01.02-.02.03c.11-.02.23-.02.34-.02.67 0 1.32.09 1.94.28q.162-.165.308-.31c.734-.741 1.143-1.154 1.373-1.42l.02.02c.66-.65 1.51-.979 2.37-.979s1.72.33 2.37.98a3.365 3.365 0 0 1 0 4.737l-3.69 3.688c-.24.25-.52.45-.81.6-.19.1-.4.18-.6.24l-.023.008q-.026.011-.048.012c-.29.08-.59.12-.89.12-.35 0-.7-.05-1.03-.16-.18-.06-.36-.13-.53-.22-.29-.15-.57-.35-.81-.6-.39-.39-.66-.85-.81-1.339-.09.05-.17.12-.24.19q-.324.33-.613.617-.29.288-.538.542c.24.45.55.88.93 1.26s.81.69 1.26.93c.63.33 1.301.509 1.991.559.13.02.26.02.39.02.79 0 1.57-.18 2.29-.54.491-.24.951-.56 1.351-.97z" fill="currentColor"></path><path d="m15.407 10.789.004-.003v.01zM15.407 10.789a5.2 5.2 0 0 0-2.187-2.192c-.62-.32-1.29-.51-2-.56-.12-.02-.25-.02-.38-.02-.81 0-1.59.19-2.29.54-.491.24-.951.57-1.351.97l-3.691 3.687a5.143 5.143 0 0 0 0 7.277c1 1.01 2.32 1.509 3.64 1.509s2.641-.5 3.642-1.51c1.12-1.119 2.07-2.068 2.72-2.708h-.35c-.66 0-1.31-.09-1.93-.28l-1.71 1.71c-.65.659-1.511.979-2.371.979s-1.71-.32-2.37-.98a3.365 3.365 0 0 1 0-4.737c.04-.04.85-.85 1.72-1.71.56-.57 1.14-1.149 1.53-1.529.27-.28.44-.45.44-.45.41-.41.92-.71 1.48-.859.28-.08.58-.12.89-.12.36 0 .71.06 1.041.16.5.17.95.44 1.33.82.39.39.66.85.81 1.339a2 2 0 0 0 .24-.19z" fill="currentColor"></path></svg></button></span>Solution</h3><p>Restart DevKinsta, click <strong>Settings</strong>, within <strong>MyKinsta account</strong>, click <strong>Log in to MyKinsta</strong>, enter your credentials to log in, and pull the site again.</p><h2 id="dk0026" class="Heading_root__6SfRo"><span class="Heading_anchor__JwDnI"><button class="spectra-Button-root Heading_anchorButton__kxDvK Button_root__8us2L" type="button" aria-label="Copy link to this section" data-size="xs" data-variant="tertiary"><svg aria-hidden="true" class="spectra-Link-icon spectra-icon" fill="none" height="24" viewBox="0 0 24 24" width="24" xmlns="http://www.w3.org/2000/svg"><path d="M20.492 10.786a5.143 5.143 0 0 0 0-7.277C19.492 2.5 18.172 2 16.852 2c-.17 0-.33.01-.49.02-.331.04-.661.1-.981.19-.8.24-1.54.67-2.17 1.3L11.7 5.017l-.06.059q-.06.054-.11.111l-1.01 1.01s-.01.02-.02.03c.11-.02.23-.02.34-.02.67 0 1.32.09 1.94.28q.162-.165.308-.31c.734-.741 1.143-1.154 1.373-1.42l.02.02c.66-.65 1.51-.979 2.37-.979s1.72.33 2.37.98a3.365 3.365 0 0 1 0 4.737l-3.69 3.688c-.24.25-.52.45-.81.6-.19.1-.4.18-.6.24l-.023.008q-.026.011-.048.012c-.29.08-.59.12-.89.12-.35 0-.7-.05-1.03-.16-.18-.06-.36-.13-.53-.22-.29-.15-.57-.35-.81-.6-.39-.39-.66-.85-.81-1.339-.09.05-.17.12-.24.19q-.324.33-.613.617-.29.288-.538.542c.24.45.55.88.93 1.26s.81.69 1.26.93c.63.33 1.301.509 1.991.559.13.02.26.02.39.02.79 0 1.57-.18 2.29-.54.491-.24.951-.56 1.351-.97z" fill="currentColor"></path><path d="m15.407 10.789.004-.003v.01zM15.407 10.789a5.2 5.2 0 0 0-2.187-2.192c-.62-.32-1.29-.51-2-.56-.12-.02-.25-.02-.38-.02-.81 0-1.59.19-2.29.54-.491.24-.951.57-1.351.97l-3.691 3.687a5.143 5.143 0 0 0 0 7.277c1 1.01 2.32 1.509 3.64 1.509s2.641-.5 3.642-1.51c1.12-1.119 2.07-2.068 2.72-2.708h-.35c-.66 0-1.31-.09-1.93-.28l-1.71 1.71c-.65.659-1.511.979-2.371.979s-1.71-.32-2.37-.98a3.365 3.365 0 0 1 0-4.737c.04-.04.85-.85 1.72-1.71.56-.57 1.14-1.149 1.53-1.529.27-.28.44-.45.44-.45.41-.41.92-.71 1.48-.859.28-.08.58-.12.89-.12.36 0 .71.06 1.041.16.5.17.95.44 1.33.82.39.39.66.85.81 1.339a2 2 0 0 0 .24-.19z" fill="currentColor"></path></svg></button></span>DK0026</h2><h3 id="description-25" class="Heading_root__6SfRo"><span class="Heading_anchor__JwDnI"><button class="spectra-Button-root Heading_anchorButton__kxDvK Button_root__8us2L" type="button" aria-label="Copy link to this section" data-size="xs" data-variant="tertiary"><svg aria-hidden="true" class="spectra-Link-icon spectra-icon" fill="none" height="24" viewBox="0 0 24 24" width="24" xmlns="http://www.w3.org/2000/svg"><path d="M20.492 10.786a5.143 5.143 0 0 0 0-7.277C19.492 2.5 18.172 2 16.852 2c-.17 0-.33.01-.49.02-.331.04-.661.1-.981.19-.8.24-1.54.67-2.17 1.3L11.7 5.017l-.06.059q-.06.054-.11.111l-1.01 1.01s-.01.02-.02.03c.11-.02.23-.02.34-.02.67 0 1.32.09 1.94.28q.162-.165.308-.31c.734-.741 1.143-1.154 1.373-1.42l.02.02c.66-.65 1.51-.979 2.37-.979s1.72.33 2.37.98a3.365 3.365 0 0 1 0 4.737l-3.69 3.688c-.24.25-.52.45-.81.6-.19.1-.4.18-.6.24l-.023.008q-.026.011-.048.012c-.29.08-.59.12-.89.12-.35 0-.7-.05-1.03-.16-.18-.06-.36-.13-.53-.22-.29-.15-.57-.35-.81-.6-.39-.39-.66-.85-.81-1.339-.09.05-.17.12-.24.19q-.324.33-.613.617-.29.288-.538.542c.24.45.55.88.93 1.26s.81.69 1.26.93c.63.33 1.301.509 1.991.559.13.02.26.02.39.02.79 0 1.57-.18 2.29-.54.491-.24.951-.56 1.351-.97z" fill="currentColor"></path><path d="m15.407 10.789.004-.003v.01zM15.407 10.789a5.2 5.2 0 0 0-2.187-2.192c-.62-.32-1.29-.51-2-.56-.12-.02-.25-.02-.38-.02-.81 0-1.59.19-2.29.54-.491.24-.951.57-1.351.97l-3.691 3.687a5.143 5.143 0 0 0 0 7.277c1 1.01 2.32 1.509 3.64 1.509s2.641-.5 3.642-1.51c1.12-1.119 2.07-2.068 2.72-2.708h-.35c-.66 0-1.31-.09-1.93-.28l-1.71 1.71c-.65.659-1.511.979-2.371.979s-1.71-.32-2.37-.98a3.365 3.365 0 0 1 0-4.737c.04-.04.85-.85 1.72-1.71.56-.57 1.14-1.149 1.53-1.529.27-.28.44-.45.44-.45.41-.41.92-.71 1.48-.859.28-.08.58-.12.89-.12.36 0 .71.06 1.041.16.5.17.95.44 1.33.82.39.39.66.85.81 1.339a2 2 0 0 0 .24-.19z" fill="currentColor"></path></svg></button></span>Description: Site push failed</h3><p>You may see this error if DevKinsta is unable to push a site from Kinsta.</p><h3 id="solution-25" class="Heading_root__6SfRo"><span class="Heading_anchor__JwDnI"><button class="spectra-Button-root Heading_anchorButton__kxDvK Button_root__8us2L" type="button" aria-label="Copy link to this section" data-size="xs" data-variant="tertiary"><svg aria-hidden="true" class="spectra-Link-icon spectra-icon" fill="none" height="24" viewBox="0 0 24 24" width="24" xmlns="http://www.w3.org/2000/svg"><path d="M20.492 10.786a5.143 5.143 0 0 0 0-7.277C19.492 2.5 18.172 2 16.852 2c-.17 0-.33.01-.49.02-.331.04-.661.1-.981.19-.8.24-1.54.67-2.17 1.3L11.7 5.017l-.06.059q-.06.054-.11.111l-1.01 1.01s-.01.02-.02.03c.11-.02.23-.02.34-.02.67 0 1.32.09 1.94.28q.162-.165.308-.31c.734-.741 1.143-1.154 1.373-1.42l.02.02c.66-.65 1.51-.979 2.37-.979s1.72.33 2.37.98a3.365 3.365 0 0 1 0 4.737l-3.69 3.688c-.24.25-.52.45-.81.6-.19.1-.4.18-.6.24l-.023.008q-.026.011-.048.012c-.29.08-.59.12-.89.12-.35 0-.7-.05-1.03-.16-.18-.06-.36-.13-.53-.22-.29-.15-.57-.35-.81-.6-.39-.39-.66-.85-.81-1.339-.09.05-.17.12-.24.19q-.324.33-.613.617-.29.288-.538.542c.24.45.55.88.93 1.26s.81.69 1.26.93c.63.33 1.301.509 1.991.559.13.02.26.02.39.02.79 0 1.57-.18 2.29-.54.491-.24.951-.56 1.351-.97z" fill="currentColor"></path><path d="m15.407 10.789.004-.003v.01zM15.407 10.789a5.2 5.2 0 0 0-2.187-2.192c-.62-.32-1.29-.51-2-.56-.12-.02-.25-.02-.38-.02-.81 0-1.59.19-2.29.54-.491.24-.951.57-1.351.97l-3.691 3.687a5.143 5.143 0 0 0 0 7.277c1 1.01 2.32 1.509 3.64 1.509s2.641-.5 3.642-1.51c1.12-1.119 2.07-2.068 2.72-2.708h-.35c-.66 0-1.31-.09-1.93-.28l-1.71 1.71c-.65.659-1.511.979-2.371.979s-1.71-.32-2.37-.98a3.365 3.365 0 0 1 0-4.737c.04-.04.85-.85 1.72-1.71.56-.57 1.14-1.149 1.53-1.529.27-.28.44-.45.44-.45.41-.41.92-.71 1.48-.859.28-.08.58-.12.89-.12.36 0 .71.06 1.041.16.5.17.95.44 1.33.82.39.39.66.85.81 1.339a2 2 0 0 0 .24-.19z" fill="currentColor"></path></svg></button></span>Solution</h3><p>Restart DevKinsta, click <strong>Settings</strong>, within <strong>MyKinsta account</strong>, click <strong>Log in to MyKinsta</strong>, enter your credentials to log in, and push the site again. If the issue continues, check the application log file (main.log). Search for the error code (DK0026) in the log file to narrow down the search, which may lead to some more detailed information on the root cause.</p><p>If the error persists, please report this error to the <a href="https://community.kinsta.com/c/devkinsta/bug-reports/" target="_blank" rel="noopener noreferrer">DevKinsta Community Forum</a>.</p><h2 id="dk0027" class="Heading_root__6SfRo"><span class="Heading_anchor__JwDnI"><button class="spectra-Button-root Heading_anchorButton__kxDvK Button_root__8us2L" type="button" aria-label="Copy link to this section" data-size="xs" data-variant="tertiary"><svg aria-hidden="true" class="spectra-Link-icon spectra-icon" fill="none" height="24" viewBox="0 0 24 24" width="24" xmlns="http://www.w3.org/2000/svg"><path d="M20.492 10.786a5.143 5.143 0 0 0 0-7.277C19.492 2.5 18.172 2 16.852 2c-.17 0-.33.01-.49.02-.331.04-.661.1-.981.19-.8.24-1.54.67-2.17 1.3L11.7 5.017l-.06.059q-.06.054-.11.111l-1.01 1.01s-.01.02-.02.03c.11-.02.23-.02.34-.02.67 0 1.32.09 1.94.28q.162-.165.308-.31c.734-.741 1.143-1.154 1.373-1.42l.02.02c.66-.65 1.51-.979 2.37-.979s1.72.33 2.37.98a3.365 3.365 0 0 1 0 4.737l-3.69 3.688c-.24.25-.52.45-.81.6-.19.1-.4.18-.6.24l-.023.008q-.026.011-.048.012c-.29.08-.59.12-.89.12-.35 0-.7-.05-1.03-.16-.18-.06-.36-.13-.53-.22-.29-.15-.57-.35-.81-.6-.39-.39-.66-.85-.81-1.339-.09.05-.17.12-.24.19q-.324.33-.613.617-.29.288-.538.542c.24.45.55.88.93 1.26s.81.69 1.26.93c.63.33 1.301.509 1.991.559.13.02.26.02.39.02.79 0 1.57-.18 2.29-.54.491-.24.951-.56 1.351-.97z" fill="currentColor"></path><path d="m15.407 10.789.004-.003v.01zM15.407 10.789a5.2 5.2 0 0 0-2.187-2.192c-.62-.32-1.29-.51-2-.56-.12-.02-.25-.02-.38-.02-.81 0-1.59.19-2.29.54-.491.24-.951.57-1.351.97l-3.691 3.687a5.143 5.143 0 0 0 0 7.277c1 1.01 2.32 1.509 3.64 1.509s2.641-.5 3.642-1.51c1.12-1.119 2.07-2.068 2.72-2.708h-.35c-.66 0-1.31-.09-1.93-.28l-1.71 1.71c-.65.659-1.511.979-2.371.979s-1.71-.32-2.37-.98a3.365 3.365 0 0 1 0-4.737c.04-.04.85-.85 1.72-1.71.56-.57 1.14-1.149 1.53-1.529.27-.28.44-.45.44-.45.41-.41.92-.71 1.48-.859.28-.08.58-.12.89-.12.36 0 .71.06 1.041.16.5.17.95.44 1.33.82.39.39.66.85.81 1.339a2 2 0 0 0 .24-.19z" fill="currentColor"></path></svg></button></span>DK0027</h2><h3 id="description-26" class="Heading_root__6SfRo"><span class="Heading_anchor__JwDnI"><button class="spectra-Button-root Heading_anchorButton__kxDvK Button_root__8us2L" type="button" aria-label="Copy link to this section" data-size="xs" data-variant="tertiary"><svg aria-hidden="true" class="spectra-Link-icon spectra-icon" fill="none" height="24" viewBox="0 0 24 24" width="24" xmlns="http://www.w3.org/2000/svg"><path d="M20.492 10.786a5.143 5.143 0 0 0 0-7.277C19.492 2.5 18.172 2 16.852 2c-.17 0-.33.01-.49.02-.331.04-.661.1-.981.19-.8.24-1.54.67-2.17 1.3L11.7 5.017l-.06.059q-.06.054-.11.111l-1.01 1.01s-.01.02-.02.03c.11-.02.23-.02.34-.02.67 0 1.32.09 1.94.28q.162-.165.308-.31c.734-.741 1.143-1.154 1.373-1.42l.02.02c.66-.65 1.51-.979 2.37-.979s1.72.33 2.37.98a3.365 3.365 0 0 1 0 4.737l-3.69 3.688c-.24.25-.52.45-.81.6-.19.1-.4.18-.6.24l-.023.008q-.026.011-.048.012c-.29.08-.59.12-.89.12-.35 0-.7-.05-1.03-.16-.18-.06-.36-.13-.53-.22-.29-.15-.57-.35-.81-.6-.39-.39-.66-.85-.81-1.339-.09.05-.17.12-.24.19q-.324.33-.613.617-.29.288-.538.542c.24.45.55.88.93 1.26s.81.69 1.26.93c.63.33 1.301.509 1.991.559.13.02.26.02.39.02.79 0 1.57-.18 2.29-.54.491-.24.951-.56 1.351-.97z" fill="currentColor"></path><path d="m15.407 10.789.004-.003v.01zM15.407 10.789a5.2 5.2 0 0 0-2.187-2.192c-.62-.32-1.29-.51-2-.56-.12-.02-.25-.02-.38-.02-.81 0-1.59.19-2.29.54-.491.24-.951.57-1.351.97l-3.691 3.687a5.143 5.143 0 0 0 0 7.277c1 1.01 2.32 1.509 3.64 1.509s2.641-.5 3.642-1.51c1.12-1.119 2.07-2.068 2.72-2.708h-.35c-.66 0-1.31-.09-1.93-.28l-1.71 1.71c-.65.659-1.511.979-2.371.979s-1.71-.32-2.37-.98a3.365 3.365 0 0 1 0-4.737c.04-.04.85-.85 1.72-1.71.56-.57 1.14-1.149 1.53-1.529.27-.28.44-.45.44-.45.41-.41.92-.71 1.48-.859.28-.08.58-.12.89-.12.36 0 .71.06 1.041.16.5.17.95.44 1.33.82.39.39.66.85.81 1.339a2 2 0 0 0 .24-.19z" fill="currentColor"></path></svg></button></span>Description: Missing host file entry</h3><p>You may see this error if there is a missing <code>hosts</code> file entry. In this case, you won’t be able to open this site via domain name.</p><h3 id="solution-26" class="Heading_root__6SfRo"><span class="Heading_anchor__JwDnI"><button class="spectra-Button-root Heading_anchorButton__kxDvK Button_root__8us2L" type="button" aria-label="Copy link to this section" data-size="xs" data-variant="tertiary"><svg aria-hidden="true" class="spectra-Link-icon spectra-icon" fill="none" height="24" viewBox="0 0 24 24" width="24" xmlns="http://www.w3.org/2000/svg"><path d="M20.492 10.786a5.143 5.143 0 0 0 0-7.277C19.492 2.5 18.172 2 16.852 2c-.17 0-.33.01-.49.02-.331.04-.661.1-.981.19-.8.24-1.54.67-2.17 1.3L11.7 5.017l-.06.059q-.06.054-.11.111l-1.01 1.01s-.01.02-.02.03c.11-.02.23-.02.34-.02.67 0 1.32.09 1.94.28q.162-.165.308-.31c.734-.741 1.143-1.154 1.373-1.42l.02.02c.66-.65 1.51-.979 2.37-.979s1.72.33 2.37.98a3.365 3.365 0 0 1 0 4.737l-3.69 3.688c-.24.25-.52.45-.81.6-.19.1-.4.18-.6.24l-.023.008q-.026.011-.048.012c-.29.08-.59.12-.89.12-.35 0-.7-.05-1.03-.16-.18-.06-.36-.13-.53-.22-.29-.15-.57-.35-.81-.6-.39-.39-.66-.85-.81-1.339-.09.05-.17.12-.24.19q-.324.33-.613.617-.29.288-.538.542c.24.45.55.88.93 1.26s.81.69 1.26.93c.63.33 1.301.509 1.991.559.13.02.26.02.39.02.79 0 1.57-.18 2.29-.54.491-.24.951-.56 1.351-.97z" fill="currentColor"></path><path d="m15.407 10.789.004-.003v.01zM15.407 10.789a5.2 5.2 0 0 0-2.187-2.192c-.62-.32-1.29-.51-2-.56-.12-.02-.25-.02-.38-.02-.81 0-1.59.19-2.29.54-.491.24-.951.57-1.351.97l-3.691 3.687a5.143 5.143 0 0 0 0 7.277c1 1.01 2.32 1.509 3.64 1.509s2.641-.5 3.642-1.51c1.12-1.119 2.07-2.068 2.72-2.708h-.35c-.66 0-1.31-.09-1.93-.28l-1.71 1.71c-.65.659-1.511.979-2.371.979s-1.71-.32-2.37-.98a3.365 3.365 0 0 1 0-4.737c.04-.04.85-.85 1.72-1.71.56-.57 1.14-1.149 1.53-1.529.27-.28.44-.45.44-.45.41-.41.92-.71 1.48-.859.28-.08.58-.12.89-.12.36 0 .71.06 1.041.16.5.17.95.44 1.33.82.39.39.66.85.81 1.339a2 2 0 0 0 .24-.19z" fill="currentColor"></path></svg></button></span>Solution</h3><p>Click on the <strong>Fix this</strong> button.</p><h2 id="dk0029" class="Heading_root__6SfRo"><span class="Heading_anchor__JwDnI"><button class="spectra-Button-root Heading_anchorButton__kxDvK Button_root__8us2L" type="button" aria-label="Copy link to this section" data-size="xs" data-variant="tertiary"><svg aria-hidden="true" class="spectra-Link-icon spectra-icon" fill="none" height="24" viewBox="0 0 24 24" width="24" xmlns="http://www.w3.org/2000/svg"><path d="M20.492 10.786a5.143 5.143 0 0 0 0-7.277C19.492 2.5 18.172 2 16.852 2c-.17 0-.33.01-.49.02-.331.04-.661.1-.981.19-.8.24-1.54.67-2.17 1.3L11.7 5.017l-.06.059q-.06.054-.11.111l-1.01 1.01s-.01.02-.02.03c.11-.02.23-.02.34-.02.67 0 1.32.09 1.94.28q.162-.165.308-.31c.734-.741 1.143-1.154 1.373-1.42l.02.02c.66-.65 1.51-.979 2.37-.979s1.72.33 2.37.98a3.365 3.365 0 0 1 0 4.737l-3.69 3.688c-.24.25-.52.45-.81.6-.19.1-.4.18-.6.24l-.023.008q-.026.011-.048.012c-.29.08-.59.12-.89.12-.35 0-.7-.05-1.03-.16-.18-.06-.36-.13-.53-.22-.29-.15-.57-.35-.81-.6-.39-.39-.66-.85-.81-1.339-.09.05-.17.12-.24.19q-.324.33-.613.617-.29.288-.538.542c.24.45.55.88.93 1.26s.81.69 1.26.93c.63.33 1.301.509 1.991.559.13.02.26.02.39.02.79 0 1.57-.18 2.29-.54.491-.24.951-.56 1.351-.97z" fill="currentColor"></path><path d="m15.407 10.789.004-.003v.01zM15.407 10.789a5.2 5.2 0 0 0-2.187-2.192c-.62-.32-1.29-.51-2-.56-.12-.02-.25-.02-.38-.02-.81 0-1.59.19-2.29.54-.491.24-.951.57-1.351.97l-3.691 3.687a5.143 5.143 0 0 0 0 7.277c1 1.01 2.32 1.509 3.64 1.509s2.641-.5 3.642-1.51c1.12-1.119 2.07-2.068 2.72-2.708h-.35c-.66 0-1.31-.09-1.93-.28l-1.71 1.71c-.65.659-1.511.979-2.371.979s-1.71-.32-2.37-.98a3.365 3.365 0 0 1 0-4.737c.04-.04.85-.85 1.72-1.71.56-.57 1.14-1.149 1.53-1.529.27-.28.44-.45.44-.45.41-.41.92-.71 1.48-.859.28-.08.58-.12.89-.12.36 0 .71.06 1.041.16.5.17.95.44 1.33.82.39.39.66.85.81 1.339a2 2 0 0 0 .24-.19z" fill="currentColor"></path></svg></button></span>DK0029</h2><h3 id="description-28" class="Heading_root__6SfRo"><span class="Heading_anchor__JwDnI"><button class="spectra-Button-root Heading_anchorButton__kxDvK Button_root__8us2L" type="button" aria-label="Copy link to this section" data-size="xs" data-variant="tertiary"><svg aria-hidden="true" class="spectra-Link-icon spectra-icon" fill="none" height="24" viewBox="0 0 24 24" width="24" xmlns="http://www.w3.org/2000/svg"><path d="M20.492 10.786a5.143 5.143 0 0 0 0-7.277C19.492 2.5 18.172 2 16.852 2c-.17 0-.33.01-.49.02-.331.04-.661.1-.981.19-.8.24-1.54.67-2.17 1.3L11.7 5.017l-.06.059q-.06.054-.11.111l-1.01 1.01s-.01.02-.02.03c.11-.02.23-.02.34-.02.67 0 1.32.09 1.94.28q.162-.165.308-.31c.734-.741 1.143-1.154 1.373-1.42l.02.02c.66-.65 1.51-.979 2.37-.979s1.72.33 2.37.98a3.365 3.365 0 0 1 0 4.737l-3.69 3.688c-.24.25-.52.45-.81.6-.19.1-.4.18-.6.24l-.023.008q-.026.011-.048.012c-.29.08-.59.12-.89.12-.35 0-.7-.05-1.03-.16-.18-.06-.36-.13-.53-.22-.29-.15-.57-.35-.81-.6-.39-.39-.66-.85-.81-1.339-.09.05-.17.12-.24.19q-.324.33-.613.617-.29.288-.538.542c.24.45.55.88.93 1.26s.81.69 1.26.93c.63.33 1.301.509 1.991.559.13.02.26.02.39.02.79 0 1.57-.18 2.29-.54.491-.24.951-.56 1.351-.97z" fill="currentColor"></path><path d="m15.407 10.789.004-.003v.01zM15.407 10.789a5.2 5.2 0 0 0-2.187-2.192c-.62-.32-1.29-.51-2-.56-.12-.02-.25-.02-.38-.02-.81 0-1.59.19-2.29.54-.491.24-.951.57-1.351.97l-3.691 3.687a5.143 5.143 0 0 0 0 7.277c1 1.01 2.32 1.509 3.64 1.509s2.641-.5 3.642-1.51c1.12-1.119 2.07-2.068 2.72-2.708h-.35c-.66 0-1.31-.09-1.93-.28l-1.71 1.71c-.65.659-1.511.979-2.371.979s-1.71-.32-2.37-.98a3.365 3.365 0 0 1 0-4.737c.04-.04.85-.85 1.72-1.71.56-.57 1.14-1.149 1.53-1.529.27-.28.44-.45.44-.45.41-.41.92-.71 1.48-.859.28-.08.58-.12.89-.12.36 0 .71.06 1.041.16.5.17.95.44 1.33.82.39.39.66.85.81 1.339a2 2 0 0 0 .24-.19z" fill="currentColor"></path></svg></button></span>Description: Can’t create mysql dump</h3><p>You may see this error if, during site pull, DevKinsta is unable to create a MySQL dump on the remote server.</p><h3 id="solution-28" class="Heading_root__6SfRo"><span class="Heading_anchor__JwDnI"><button class="spectra-Button-root Heading_anchorButton__kxDvK Button_root__8us2L" type="button" aria-label="Copy link to this section" data-size="xs" data-variant="tertiary"><svg aria-hidden="true" class="spectra-Link-icon spectra-icon" fill="none" height="24" viewBox="0 0 24 24" width="24" xmlns="http://www.w3.org/2000/svg"><path d="M20.492 10.786a5.143 5.143 0 0 0 0-7.277C19.492 2.5 18.172 2 16.852 2c-.17 0-.33.01-.49.02-.331.04-.661.1-.981.19-.8.24-1.54.67-2.17 1.3L11.7 5.017l-.06.059q-.06.054-.11.111l-1.01 1.01s-.01.02-.02.03c.11-.02.23-.02.34-.02.67 0 1.32.09 1.94.28q.162-.165.308-.31c.734-.741 1.143-1.154 1.373-1.42l.02.02c.66-.65 1.51-.979 2.37-.979s1.72.33 2.37.98a3.365 3.365 0 0 1 0 4.737l-3.69 3.688c-.24.25-.52.45-.81.6-.19.1-.4.18-.6.24l-.023.008q-.026.011-.048.012c-.29.08-.59.12-.89.12-.35 0-.7-.05-1.03-.16-.18-.06-.36-.13-.53-.22-.29-.15-.57-.35-.81-.6-.39-.39-.66-.85-.81-1.339-.09.05-.17.12-.24.19q-.324.33-.613.617-.29.288-.538.542c.24.45.55.88.93 1.26s.81.69 1.26.93c.63.33 1.301.509 1.991.559.13.02.26.02.39.02.79 0 1.57-.18 2.29-.54.491-.24.951-.56 1.351-.97z" fill="currentColor"></path><path d="m15.407 10.789.004-.003v.01zM15.407 10.789a5.2 5.2 0 0 0-2.187-2.192c-.62-.32-1.29-.51-2-.56-.12-.02-.25-.02-.38-.02-.81 0-1.59.19-2.29.54-.491.24-.951.57-1.351.97l-3.691 3.687a5.143 5.143 0 0 0 0 7.277c1 1.01 2.32 1.509 3.64 1.509s2.641-.5 3.642-1.51c1.12-1.119 2.07-2.068 2.72-2.708h-.35c-.66 0-1.31-.09-1.93-.28l-1.71 1.71c-.65.659-1.511.979-2.371.979s-1.71-.32-2.37-.98a3.365 3.365 0 0 1 0-4.737c.04-.04.85-.85 1.72-1.71.56-.57 1.14-1.149 1.53-1.529.27-.28.44-.45.44-.45.41-.41.92-.71 1.48-.859.28-.08.58-.12.89-.12.36 0 .71.06 1.041.16.5.17.95.44 1.33.82.39.39.66.85.81 1.339a2 2 0 0 0 .24-.19z" fill="currentColor"></path></svg></button></span>Solution</h3><p>Try it again later. If it still doesn’t help, please report this error to the <a href="https://community.kinsta.com/c/devkinsta/bug-reports/" target="_blank" rel="noopener noreferrer">DevKinsta Community Forum</a>.</p><h2 id="dk0030" class="Heading_root__6SfRo"><span class="Heading_anchor__JwDnI"><button class="spectra-Button-root Heading_anchorButton__kxDvK Button_root__8us2L" type="button" aria-label="Copy link to this section" data-size="xs" data-variant="tertiary"><svg aria-hidden="true" class="spectra-Link-icon spectra-icon" fill="none" height="24" viewBox="0 0 24 24" width="24" xmlns="http://www.w3.org/2000/svg"><path d="M20.492 10.786a5.143 5.143 0 0 0 0-7.277C19.492 2.5 18.172 2 16.852 2c-.17 0-.33.01-.49.02-.331.04-.661.1-.981.19-.8.24-1.54.67-2.17 1.3L11.7 5.017l-.06.059q-.06.054-.11.111l-1.01 1.01s-.01.02-.02.03c.11-.02.23-.02.34-.02.67 0 1.32.09 1.94.28q.162-.165.308-.31c.734-.741 1.143-1.154 1.373-1.42l.02.02c.66-.65 1.51-.979 2.37-.979s1.72.33 2.37.98a3.365 3.365 0 0 1 0 4.737l-3.69 3.688c-.24.25-.52.45-.81.6-.19.1-.4.18-.6.24l-.023.008q-.026.011-.048.012c-.29.08-.59.12-.89.12-.35 0-.7-.05-1.03-.16-.18-.06-.36-.13-.53-.22-.29-.15-.57-.35-.81-.6-.39-.39-.66-.85-.81-1.339-.09.05-.17.12-.24.19q-.324.33-.613.617-.29.288-.538.542c.24.45.55.88.93 1.26s.81.69 1.26.93c.63.33 1.301.509 1.991.559.13.02.26.02.39.02.79 0 1.57-.18 2.29-.54.491-.24.951-.56 1.351-.97z" fill="currentColor"></path><path d="m15.407 10.789.004-.003v.01zM15.407 10.789a5.2 5.2 0 0 0-2.187-2.192c-.62-.32-1.29-.51-2-.56-.12-.02-.25-.02-.38-.02-.81 0-1.59.19-2.29.54-.491.24-.951.57-1.351.97l-3.691 3.687a5.143 5.143 0 0 0 0 7.277c1 1.01 2.32 1.509 3.64 1.509s2.641-.5 3.642-1.51c1.12-1.119 2.07-2.068 2.72-2.708h-.35c-.66 0-1.31-.09-1.93-.28l-1.71 1.71c-.65.659-1.511.979-2.371.979s-1.71-.32-2.37-.98a3.365 3.365 0 0 1 0-4.737c.04-.04.85-.85 1.72-1.71.56-.57 1.14-1.149 1.53-1.529.27-.28.44-.45.44-.45.41-.41.92-.71 1.48-.859.28-.08.58-.12.89-.12.36 0 .71.06 1.041.16.5.17.95.44 1.33.82.39.39.66.85.81 1.339a2 2 0 0 0 .24-.19z" fill="currentColor"></path></svg></button></span>DK0030</h2><h3 id="description-29" class="Heading_root__6SfRo"><span class="Heading_anchor__JwDnI"><button class="spectra-Button-root Heading_anchorButton__kxDvK Button_root__8us2L" type="button" aria-label="Copy link to this section" data-size="xs" data-variant="tertiary"><svg aria-hidden="true" class="spectra-Link-icon spectra-icon" fill="none" height="24" viewBox="0 0 24 24" width="24" xmlns="http://www.w3.org/2000/svg"><path d="M20.492 10.786a5.143 5.143 0 0 0 0-7.277C19.492 2.5 18.172 2 16.852 2c-.17 0-.33.01-.49.02-.331.04-.661.1-.981.19-.8.24-1.54.67-2.17 1.3L11.7 5.017l-.06.059q-.06.054-.11.111l-1.01 1.01s-.01.02-.02.03c.11-.02.23-.02.34-.02.67 0 1.32.09 1.94.28q.162-.165.308-.31c.734-.741 1.143-1.154 1.373-1.42l.02.02c.66-.65 1.51-.979 2.37-.979s1.72.33 2.37.98a3.365 3.365 0 0 1 0 4.737l-3.69 3.688c-.24.25-.52.45-.81.6-.19.1-.4.18-.6.24l-.023.008q-.026.011-.048.012c-.29.08-.59.12-.89.12-.35 0-.7-.05-1.03-.16-.18-.06-.36-.13-.53-.22-.29-.15-.57-.35-.81-.6-.39-.39-.66-.85-.81-1.339-.09.05-.17.12-.24.19q-.324.33-.613.617-.29.288-.538.542c.24.45.55.88.93 1.26s.81.69 1.26.93c.63.33 1.301.509 1.991.559.13.02.26.02.39.02.79 0 1.57-.18 2.29-.54.491-.24.951-.56 1.351-.97z" fill="currentColor"></path><path d="m15.407 10.789.004-.003v.01zM15.407 10.789a5.2 5.2 0 0 0-2.187-2.192c-.62-.32-1.29-.51-2-.56-.12-.02-.25-.02-.38-.02-.81 0-1.59.19-2.29.54-.491.24-.951.57-1.351.97l-3.691 3.687a5.143 5.143 0 0 0 0 7.277c1 1.01 2.32 1.509 3.64 1.509s2.641-.5 3.642-1.51c1.12-1.119 2.07-2.068 2.72-2.708h-.35c-.66 0-1.31-.09-1.93-.28l-1.71 1.71c-.65.659-1.511.979-2.371.979s-1.71-.32-2.37-.98a3.365 3.365 0 0 1 0-4.737c.04-.04.85-.85 1.72-1.71.56-.57 1.14-1.149 1.53-1.529.27-.28.44-.45.44-.45.41-.41.92-.71 1.48-.859.28-.08.58-.12.89-.12.36 0 .71.06 1.041.16.5.17.95.44 1.33.82.39.39.66.85.81 1.339a2 2 0 0 0 .24-.19z" fill="currentColor"></path></svg></button></span>Description: OPERATION INTERRUPTED</h3><p>You may see this error if you close DevKinsta during site creation.</p><h3 id="solution-29" class="Heading_root__6SfRo"><span class="Heading_anchor__JwDnI"><button class="spectra-Button-root Heading_anchorButton__kxDvK Button_root__8us2L" type="button" aria-label="Copy link to this section" data-size="xs" data-variant="tertiary"><svg aria-hidden="true" class="spectra-Link-icon spectra-icon" fill="none" height="24" viewBox="0 0 24 24" width="24" xmlns="http://www.w3.org/2000/svg"><path d="M20.492 10.786a5.143 5.143 0 0 0 0-7.277C19.492 2.5 18.172 2 16.852 2c-.17 0-.33.01-.49.02-.331.04-.661.1-.981.19-.8.24-1.54.67-2.17 1.3L11.7 5.017l-.06.059q-.06.054-.11.111l-1.01 1.01s-.01.02-.02.03c.11-.02.23-.02.34-.02.67 0 1.32.09 1.94.28q.162-.165.308-.31c.734-.741 1.143-1.154 1.373-1.42l.02.02c.66-.65 1.51-.979 2.37-.979s1.72.33 2.37.98a3.365 3.365 0 0 1 0 4.737l-3.69 3.688c-.24.25-.52.45-.81.6-.19.1-.4.18-.6.24l-.023.008q-.026.011-.048.012c-.29.08-.59.12-.89.12-.35 0-.7-.05-1.03-.16-.18-.06-.36-.13-.53-.22-.29-.15-.57-.35-.81-.6-.39-.39-.66-.85-.81-1.339-.09.05-.17.12-.24.19q-.324.33-.613.617-.29.288-.538.542c.24.45.55.88.93 1.26s.81.69 1.26.93c.63.33 1.301.509 1.991.559.13.02.26.02.39.02.79 0 1.57-.18 2.29-.54.491-.24.951-.56 1.351-.97z" fill="currentColor"></path><path d="m15.407 10.789.004-.003v.01zM15.407 10.789a5.2 5.2 0 0 0-2.187-2.192c-.62-.32-1.29-.51-2-.56-.12-.02-.25-.02-.38-.02-.81 0-1.59.19-2.29.54-.491.24-.951.57-1.351.97l-3.691 3.687a5.143 5.143 0 0 0 0 7.277c1 1.01 2.32 1.509 3.64 1.509s2.641-.5 3.642-1.51c1.12-1.119 2.07-2.068 2.72-2.708h-.35c-.66 0-1.31-.09-1.93-.28l-1.71 1.71c-.65.659-1.511.979-2.371.979s-1.71-.32-2.37-.98a3.365 3.365 0 0 1 0-4.737c.04-.04.85-.85 1.72-1.71.56-.57 1.14-1.149 1.53-1.529.27-.28.44-.45.44-.45.41-.41.92-.71 1.48-.859.28-.08.58-.12.89-.12.36 0 .71.06 1.041.16.5.17.95.44 1.33.82.39.39.66.85.81 1.339a2 2 0 0 0 .24-.19z" fill="currentColor"></path></svg></button></span>Solution</h3><p>Click on the <strong>Retry</strong> button. If DevKinsta cannot recreate the site, delete and recreate the site.</p><h2 id="dk0031" class="Heading_root__6SfRo"><span class="Heading_anchor__JwDnI"><button class="spectra-Button-root Heading_anchorButton__kxDvK Button_root__8us2L" type="button" aria-label="Copy link to this section" data-size="xs" data-variant="tertiary"><svg aria-hidden="true" class="spectra-Link-icon spectra-icon" fill="none" height="24" viewBox="0 0 24 24" width="24" xmlns="http://www.w3.org/2000/svg"><path d="M20.492 10.786a5.143 5.143 0 0 0 0-7.277C19.492 2.5 18.172 2 16.852 2c-.17 0-.33.01-.49.02-.331.04-.661.1-.981.19-.8.24-1.54.67-2.17 1.3L11.7 5.017l-.06.059q-.06.054-.11.111l-1.01 1.01s-.01.02-.02.03c.11-.02.23-.02.34-.02.67 0 1.32.09 1.94.28q.162-.165.308-.31c.734-.741 1.143-1.154 1.373-1.42l.02.02c.66-.65 1.51-.979 2.37-.979s1.72.33 2.37.98a3.365 3.365 0 0 1 0 4.737l-3.69 3.688c-.24.25-.52.45-.81.6-.19.1-.4.18-.6.24l-.023.008q-.026.011-.048.012c-.29.08-.59.12-.89.12-.35 0-.7-.05-1.03-.16-.18-.06-.36-.13-.53-.22-.29-.15-.57-.35-.81-.6-.39-.39-.66-.85-.81-1.339-.09.05-.17.12-.24.19q-.324.33-.613.617-.29.288-.538.542c.24.45.55.88.93 1.26s.81.69 1.26.93c.63.33 1.301.509 1.991.559.13.02.26.02.39.02.79 0 1.57-.18 2.29-.54.491-.24.951-.56 1.351-.97z" fill="currentColor"></path><path d="m15.407 10.789.004-.003v.01zM15.407 10.789a5.2 5.2 0 0 0-2.187-2.192c-.62-.32-1.29-.51-2-.56-.12-.02-.25-.02-.38-.02-.81 0-1.59.19-2.29.54-.491.24-.951.57-1.351.97l-3.691 3.687a5.143 5.143 0 0 0 0 7.277c1 1.01 2.32 1.509 3.64 1.509s2.641-.5 3.642-1.51c1.12-1.119 2.07-2.068 2.72-2.708h-.35c-.66 0-1.31-.09-1.93-.28l-1.71 1.71c-.65.659-1.511.979-2.371.979s-1.71-.32-2.37-.98a3.365 3.365 0 0 1 0-4.737c.04-.04.85-.85 1.72-1.71.56-.57 1.14-1.149 1.53-1.529.27-.28.44-.45.44-.45.41-.41.92-.71 1.48-.859.28-.08.58-.12.89-.12.36 0 .71.06 1.041.16.5.17.95.44 1.33.82.39.39.66.85.81 1.339a2 2 0 0 0 .24-.19z" fill="currentColor"></path></svg></button></span>DK0031</h2><h3 id="description-30" class="Heading_root__6SfRo"><span class="Heading_anchor__JwDnI"><button class="spectra-Button-root Heading_anchorButton__kxDvK Button_root__8us2L" type="button" aria-label="Copy link to this section" data-size="xs" data-variant="tertiary"><svg aria-hidden="true" class="spectra-Link-icon spectra-icon" fill="none" height="24" viewBox="0 0 24 24" width="24" xmlns="http://www.w3.org/2000/svg"><path d="M20.492 10.786a5.143 5.143 0 0 0 0-7.277C19.492 2.5 18.172 2 16.852 2c-.17 0-.33.01-.49.02-.331.04-.661.1-.981.19-.8.24-1.54.67-2.17 1.3L11.7 5.017l-.06.059q-.06.054-.11.111l-1.01 1.01s-.01.02-.02.03c.11-.02.23-.02.34-.02.67 0 1.32.09 1.94.28q.162-.165.308-.31c.734-.741 1.143-1.154 1.373-1.42l.02.02c.66-.65 1.51-.979 2.37-.979s1.72.33 2.37.98a3.365 3.365 0 0 1 0 4.737l-3.69 3.688c-.24.25-.52.45-.81.6-.19.1-.4.18-.6.24l-.023.008q-.026.011-.048.012c-.29.08-.59.12-.89.12-.35 0-.7-.05-1.03-.16-.18-.06-.36-.13-.53-.22-.29-.15-.57-.35-.81-.6-.39-.39-.66-.85-.81-1.339-.09.05-.17.12-.24.19q-.324.33-.613.617-.29.288-.538.542c.24.45.55.88.93 1.26s.81.69 1.26.93c.63.33 1.301.509 1.991.559.13.02.26.02.39.02.79 0 1.57-.18 2.29-.54.491-.24.951-.56 1.351-.97z" fill="currentColor"></path><path d="m15.407 10.789.004-.003v.01zM15.407 10.789a5.2 5.2 0 0 0-2.187-2.192c-.62-.32-1.29-.51-2-.56-.12-.02-.25-.02-.38-.02-.81 0-1.59.19-2.29.54-.491.24-.951.57-1.351.97l-3.691 3.687a5.143 5.143 0 0 0 0 7.277c1 1.01 2.32 1.509 3.64 1.509s2.641-.5 3.642-1.51c1.12-1.119 2.07-2.068 2.72-2.708h-.35c-.66 0-1.31-.09-1.93-.28l-1.71 1.71c-.65.659-1.511.979-2.371.979s-1.71-.32-2.37-.98a3.365 3.365 0 0 1 0-4.737c.04-.04.85-.85 1.72-1.71.56-.57 1.14-1.149 1.53-1.529.27-.28.44-.45.44-.45.41-.41.92-.71 1.48-.859.28-.08.58-.12.89-.12.36 0 .71.06 1.041.16.5.17.95.44 1.33.82.39.39.66.85.81 1.339a2 2 0 0 0 .24-.19z" fill="currentColor"></path></svg></button></span>Description: Port 80 or 443 is used.</h3><p>You may see this error if port <code>80</code> is used.</p><h3 id="solution-30" class="Heading_root__6SfRo"><span class="Heading_anchor__JwDnI"><button class="spectra-Button-root Heading_anchorButton__kxDvK Button_root__8us2L" type="button" aria-label="Copy link to this section" data-size="xs" data-variant="tertiary"><svg aria-hidden="true" class="spectra-Link-icon spectra-icon" fill="none" height="24" viewBox="0 0 24 24" width="24" xmlns="http://www.w3.org/2000/svg"><path d="M20.492 10.786a5.143 5.143 0 0 0 0-7.277C19.492 2.5 18.172 2 16.852 2c-.17 0-.33.01-.49.02-.331.04-.661.1-.981.19-.8.24-1.54.67-2.17 1.3L11.7 5.017l-.06.059q-.06.054-.11.111l-1.01 1.01s-.01.02-.02.03c.11-.02.23-.02.34-.02.67 0 1.32.09 1.94.28q.162-.165.308-.31c.734-.741 1.143-1.154 1.373-1.42l.02.02c.66-.65 1.51-.979 2.37-.979s1.72.33 2.37.98a3.365 3.365 0 0 1 0 4.737l-3.69 3.688c-.24.25-.52.45-.81.6-.19.1-.4.18-.6.24l-.023.008q-.026.011-.048.012c-.29.08-.59.12-.89.12-.35 0-.7-.05-1.03-.16-.18-.06-.36-.13-.53-.22-.29-.15-.57-.35-.81-.6-.39-.39-.66-.85-.81-1.339-.09.05-.17.12-.24.19q-.324.33-.613.617-.29.288-.538.542c.24.45.55.88.93 1.26s.81.69 1.26.93c.63.33 1.301.509 1.991.559.13.02.26.02.39.02.79 0 1.57-.18 2.29-.54.491-.24.951-.56 1.351-.97z" fill="currentColor"></path><path d="m15.407 10.789.004-.003v.01zM15.407 10.789a5.2 5.2 0 0 0-2.187-2.192c-.62-.32-1.29-.51-2-.56-.12-.02-.25-.02-.38-.02-.81 0-1.59.19-2.29.54-.491.24-.951.57-1.351.97l-3.691 3.687a5.143 5.143 0 0 0 0 7.277c1 1.01 2.32 1.509 3.64 1.509s2.641-.5 3.642-1.51c1.12-1.119 2.07-2.068 2.72-2.708h-.35c-.66 0-1.31-.09-1.93-.28l-1.71 1.71c-.65.659-1.511.979-2.371.979s-1.71-.32-2.37-.98a3.365 3.365 0 0 1 0-4.737c.04-.04.85-.85 1.72-1.71.56-.57 1.14-1.149 1.53-1.529.27-.28.44-.45.44-.45.41-.41.92-.71 1.48-.859.28-.08.58-.12.89-.12.36 0 .71.06 1.041.16.5.17.95.44 1.33.82.39.39.66.85.81 1.339a2 2 0 0 0 .24-.19z" fill="currentColor"></path></svg></button></span>Solution</h3><p>Close the process using port <code>80</code> using one of the following commands:</p><h4 id="find--kill-process-on-macos" class="Heading_root__6SfRo"><span class="Heading_anchor__JwDnI"><button class="spectra-Button-root Heading_anchorButton__kxDvK Button_root__8us2L" type="button" aria-label="Copy link to this section" data-size="xs" data-variant="tertiary"><svg aria-hidden="true" class="spectra-Link-icon spectra-icon" fill="none" height="24" viewBox="0 0 24 24" width="24" xmlns="http://www.w3.org/2000/svg"><path d="M20.492 10.786a5.143 5.143 0 0 0 0-7.277C19.492 2.5 18.172 2 16.852 2c-.17 0-.33.01-.49.02-.331.04-.661.1-.981.19-.8.24-1.54.67-2.17 1.3L11.7 5.017l-.06.059q-.06.054-.11.111l-1.01 1.01s-.01.02-.02.03c.11-.02.23-.02.34-.02.67 0 1.32.09 1.94.28q.162-.165.308-.31c.734-.741 1.143-1.154 1.373-1.42l.02.02c.66-.65 1.51-.979 2.37-.979s1.72.33 2.37.98a3.365 3.365 0 0 1 0 4.737l-3.69 3.688c-.24.25-.52.45-.81.6-.19.1-.4.18-.6.24l-.023.008q-.026.011-.048.012c-.29.08-.59.12-.89.12-.35 0-.7-.05-1.03-.16-.18-.06-.36-.13-.53-.22-.29-.15-.57-.35-.81-.6-.39-.39-.66-.85-.81-1.339-.09.05-.17.12-.24.19q-.324.33-.613.617-.29.288-.538.542c.24.45.55.88.93 1.26s.81.69 1.26.93c.63.33 1.301.509 1.991.559.13.02.26.02.39.02.79 0 1.57-.18 2.29-.54.491-.24.951-.56 1.351-.97z" fill="currentColor"></path><path d="m15.407 10.789.004-.003v.01zM15.407 10.789a5.2 5.2 0 0 0-2.187-2.192c-.62-.32-1.29-.51-2-.56-.12-.02-.25-.02-.38-.02-.81 0-1.59.19-2.29.54-.491.24-.951.57-1.351.97l-3.691 3.687a5.143 5.143 0 0 0 0 7.277c1 1.01 2.32 1.509 3.64 1.509s2.641-.5 3.642-1.51c1.12-1.119 2.07-2.068 2.72-2.708h-.35c-.66 0-1.31-.09-1.93-.28l-1.71 1.71c-.65.659-1.511.979-2.371.979s-1.71-.32-2.37-.98a3.365 3.365 0 0 1 0-4.737c.04-.04.85-.85 1.72-1.71.56-.57 1.14-1.149 1.53-1.529.27-.28.44-.45.44-.45.41-.41.92-.71 1.48-.859.28-.08.58-.12.89-.12.36 0 .71.06 1.041.16.5.17.95.44 1.33.82.39.39.66.85.81 1.339a2 2 0 0 0 .24-.19z" fill="currentColor"></path></svg></button></span>find & kill process on macOS</h4><div class="spectra-CodeHighlight-root hljs CodeHighlight_root__6Q609" data-theme="dark"><div class="spectra-CodeHighlight-header CodeHighlight_header__pxk_1"><button class="spectra-Button-root spectra-CodeHighlight-copy-button Button_root__8us2L" data-has-suffix="true" type="button" data-size="xs" data-variant="tertiary"><span class="spectra-Button-affix spectra-Button-suffix">Copy</span><span class="spectra-Button-affix spectra-Button-suffix Button_suffix__PqDfC"><svg aria-hidden="true" class="spectra-Copy-icon spectra-icon" fill="none" height="16" viewBox="0 0 24 24" width="16" xmlns="http://www.w3.org/2000/svg"><path clip-rule="evenodd" d="M15.459 22c.96 0 1.737 0 2.366-.051.648-.053 1.218-.165 1.745-.434a4.45 4.45 0 0 0 1.945-1.945c.269-.527.38-1.098.434-1.745.051-.629.051-1.405.051-2.366V12.54c0-.96 0-1.737-.051-2.366-.053-.648-.165-1.218-.434-1.745a4.45 4.45 0 0 0-1.945-1.945c-.491-.25-1.025-.367-1.631-.424-.057-.6-.171-1.135-.424-1.631a4.45 4.45 0 0 0-1.945-1.945c-.527-.269-1.098-.38-1.745-.434C13.196 2 12.42 2 11.459 2H8.542c-.962 0-1.738 0-2.367.051-.648.053-1.218.165-1.745.434A4.45 4.45 0 0 0 2.485 4.43c-.269.527-.38 1.097-.434 1.745C2 6.804 2 7.58 2 8.542v2.917c0 .96 0 1.737.051 2.366.053.648.165 1.218.434 1.745a4.45 4.45 0 0 0 1.945 1.945c.496.253 1.03.367 1.631.424.057.604.173 1.139.424 1.631a4.45 4.45 0 0 0 1.945 1.945c.527.269 1.097.38 1.745.434.629.051 1.405.051 2.366.051zm-7.58-4c.047.343.116.57.21.753.254.499.66.904 1.158 1.158.232.118.538.2 1.075.244.547.044 1.25.045 2.258.045h2.84c1.009 0 1.711 0 2.258-.045.537-.044.843-.126 1.075-.244a2.65 2.65 0 0 0 1.158-1.158c.118-.232.2-.538.244-1.075.044-.547.045-1.25.045-2.258v-2.84c0-1.009 0-1.712-.045-2.258-.044-.537-.126-.843-.244-1.075a2.65 2.65 0 0 0-1.158-1.158c-.184-.094-.411-.163-.754-.21l.001.663v2.917c0 .96 0 1.737-.051 2.366-.053.648-.165 1.218-.434 1.745a4.45 4.45 0 0 1-1.945 1.945c-.527.269-1.098.38-1.745.434-.629.051-1.405.051-2.366.051H7.88m6.874-2.089c-.232.118-.538.2-1.075.244-.546.044-1.25.045-2.258.045H8.58c-1.009 0-1.712 0-2.258-.045-.537-.044-.843-.126-1.075-.244a2.65 2.65 0 0 1-1.158-1.158c-.118-.232-.2-.538-.244-1.075-.044-.546-.045-1.25-.045-2.258V8.58c0-1.009 0-1.712.045-2.258.044-.537.126-.843.244-1.075a2.65 2.65 0 0 1 1.158-1.158c.232-.118.538-.2 1.075-.244.546-.044 1.25-.045 2.258-.045h2.84c1.009 0 1.712 0 2.258.045.537.044.843.126 1.075.244.499.254.904.66 1.158 1.158.118.232.2.538.244 1.075.044.546.045 1.25.045 2.258v2.84c0 1.009 0 1.712-.045 2.258-.044.537-.126.843-.244 1.075a2.65 2.65 0 0 1-1.158 1.158" fill="currentColor" fill-rule="evenodd"></path></svg></span></button></div><pre><code><span class="hljs-meta prompt_"># </span><span class="language-bash">find & <span class="hljs-built_in">kill</span> processes <span class="hljs-built_in">which</span> are using port 80</span> sudo lsof -i tcp:80 | grep LISTEN | awk '{print $2}' | xargs kill -9</code></pre></div><h4 id="find--kill-process-on-windows" class="Heading_root__6SfRo"><span class="Heading_anchor__JwDnI"><button class="spectra-Button-root Heading_anchorButton__kxDvK Button_root__8us2L" type="button" aria-label="Copy link to this section" data-size="xs" data-variant="tertiary"><svg aria-hidden="true" class="spectra-Link-icon spectra-icon" fill="none" height="24" viewBox="0 0 24 24" width="24" xmlns="http://www.w3.org/2000/svg"><path d="M20.492 10.786a5.143 5.143 0 0 0 0-7.277C19.492 2.5 18.172 2 16.852 2c-.17 0-.33.01-.49.02-.331.04-.661.1-.981.19-.8.24-1.54.67-2.17 1.3L11.7 5.017l-.06.059q-.06.054-.11.111l-1.01 1.01s-.01.02-.02.03c.11-.02.23-.02.34-.02.67 0 1.32.09 1.94.28q.162-.165.308-.31c.734-.741 1.143-1.154 1.373-1.42l.02.02c.66-.65 1.51-.979 2.37-.979s1.72.33 2.37.98a3.365 3.365 0 0 1 0 4.737l-3.69 3.688c-.24.25-.52.45-.81.6-.19.1-.4.18-.6.24l-.023.008q-.026.011-.048.012c-.29.08-.59.12-.89.12-.35 0-.7-.05-1.03-.16-.18-.06-.36-.13-.53-.22-.29-.15-.57-.35-.81-.6-.39-.39-.66-.85-.81-1.339-.09.05-.17.12-.24.19q-.324.33-.613.617-.29.288-.538.542c.24.45.55.88.93 1.26s.81.69 1.26.93c.63.33 1.301.509 1.991.559.13.02.26.02.39.02.79 0 1.57-.18 2.29-.54.491-.24.951-.56 1.351-.97z" fill="currentColor"></path><path d="m15.407 10.789.004-.003v.01zM15.407 10.789a5.2 5.2 0 0 0-2.187-2.192c-.62-.32-1.29-.51-2-.56-.12-.02-.25-.02-.38-.02-.81 0-1.59.19-2.29.54-.491.24-.951.57-1.351.97l-3.691 3.687a5.143 5.143 0 0 0 0 7.277c1 1.01 2.32 1.509 3.64 1.509s2.641-.5 3.642-1.51c1.12-1.119 2.07-2.068 2.72-2.708h-.35c-.66 0-1.31-.09-1.93-.28l-1.71 1.71c-.65.659-1.511.979-2.371.979s-1.71-.32-2.37-.98a3.365 3.365 0 0 1 0-4.737c.04-.04.85-.85 1.72-1.71.56-.57 1.14-1.149 1.53-1.529.27-.28.44-.45.44-.45.41-.41.92-.71 1.48-.859.28-.08.58-.12.89-.12.36 0 .71.06 1.041.16.5.17.95.44 1.33.82.39.39.66.85.81 1.339a2 2 0 0 0 .24-.19z" fill="currentColor"></path></svg></button></span>find & kill process on Windows</h4><div class="spectra-CodeHighlight-root hljs CodeHighlight_root__6Q609" data-theme="dark"><div class="spectra-CodeHighlight-header CodeHighlight_header__pxk_1"><button class="spectra-Button-root spectra-CodeHighlight-copy-button Button_root__8us2L" data-has-suffix="true" type="button" data-size="xs" data-variant="tertiary"><span class="spectra-Button-affix spectra-Button-suffix">Copy</span><span class="spectra-Button-affix spectra-Button-suffix Button_suffix__PqDfC"><svg aria-hidden="true" class="spectra-Copy-icon spectra-icon" fill="none" height="16" viewBox="0 0 24 24" width="16" xmlns="http://www.w3.org/2000/svg"><path clip-rule="evenodd" d="M15.459 22c.96 0 1.737 0 2.366-.051.648-.053 1.218-.165 1.745-.434a4.45 4.45 0 0 0 1.945-1.945c.269-.527.38-1.098.434-1.745.051-.629.051-1.405.051-2.366V12.54c0-.96 0-1.737-.051-2.366-.053-.648-.165-1.218-.434-1.745a4.45 4.45 0 0 0-1.945-1.945c-.491-.25-1.025-.367-1.631-.424-.057-.6-.171-1.135-.424-1.631a4.45 4.45 0 0 0-1.945-1.945c-.527-.269-1.098-.38-1.745-.434C13.196 2 12.42 2 11.459 2H8.542c-.962 0-1.738 0-2.367.051-.648.053-1.218.165-1.745.434A4.45 4.45 0 0 0 2.485 4.43c-.269.527-.38 1.097-.434 1.745C2 6.804 2 7.58 2 8.542v2.917c0 .96 0 1.737.051 2.366.053.648.165 1.218.434 1.745a4.45 4.45 0 0 0 1.945 1.945c.496.253 1.03.367 1.631.424.057.604.173 1.139.424 1.631a4.45 4.45 0 0 0 1.945 1.945c.527.269 1.097.38 1.745.434.629.051 1.405.051 2.366.051zm-7.58-4c.047.343.116.57.21.753.254.499.66.904 1.158 1.158.232.118.538.2 1.075.244.547.044 1.25.045 2.258.045h2.84c1.009 0 1.711 0 2.258-.045.537-.044.843-.126 1.075-.244a2.65 2.65 0 0 0 1.158-1.158c.118-.232.2-.538.244-1.075.044-.547.045-1.25.045-2.258v-2.84c0-1.009 0-1.712-.045-2.258-.044-.537-.126-.843-.244-1.075a2.65 2.65 0 0 0-1.158-1.158c-.184-.094-.411-.163-.754-.21l.001.663v2.917c0 .96 0 1.737-.051 2.366-.053.648-.165 1.218-.434 1.745a4.45 4.45 0 0 1-1.945 1.945c-.527.269-1.098.38-1.745.434-.629.051-1.405.051-2.366.051H7.88m6.874-2.089c-.232.118-.538.2-1.075.244-.546.044-1.25.045-2.258.045H8.58c-1.009 0-1.712 0-2.258-.045-.537-.044-.843-.126-1.075-.244a2.65 2.65 0 0 1-1.158-1.158c-.118-.232-.2-.538-.244-1.075-.044-.546-.045-1.25-.045-2.258V8.58c0-1.009 0-1.712.045-2.258.044-.537.126-.843.244-1.075a2.65 2.65 0 0 1 1.158-1.158c.232-.118.538-.2 1.075-.244.546-.044 1.25-.045 2.258-.045h2.84c1.009 0 1.712 0 2.258.045.537.044.843.126 1.075.244.499.254.904.66 1.158 1.158.118.232.2.538.244 1.075.044.546.045 1.25.045 2.258v2.84c0 1.009 0 1.712-.045 2.258-.044.537-.126.843-.244 1.075a2.65 2.65 0 0 1-1.158 1.158" fill="currentColor" fill-rule="evenodd"></path></svg></span></button></div><pre><code><span class="hljs-meta prompt_"># </span><span class="language-bash">find processes <span class="hljs-built_in">which</span> are using port 80</span> netstat -ano | findstr :80 <span class="hljs-meta prompt_"> # </span><span class="language-bash"><span class="hljs-built_in">kill</span> process by PID. replace <span class="hljs-string">"<PID>"</span> with result from the above <span class="hljs-built_in">command</span>.</span> taskkill /PID <PID> /F</code></pre></div><h2 id="dk-0032" class="Heading_root__6SfRo"><span class="Heading_anchor__JwDnI"><button class="spectra-Button-root Heading_anchorButton__kxDvK Button_root__8us2L" type="button" aria-label="Copy link to this section" data-size="xs" data-variant="tertiary"><svg aria-hidden="true" class="spectra-Link-icon spectra-icon" fill="none" height="24" viewBox="0 0 24 24" width="24" xmlns="http://www.w3.org/2000/svg"><path d="M20.492 10.786a5.143 5.143 0 0 0 0-7.277C19.492 2.5 18.172 2 16.852 2c-.17 0-.33.01-.49.02-.331.04-.661.1-.981.19-.8.24-1.54.67-2.17 1.3L11.7 5.017l-.06.059q-.06.054-.11.111l-1.01 1.01s-.01.02-.02.03c.11-.02.23-.02.34-.02.67 0 1.32.09 1.94.28q.162-.165.308-.31c.734-.741 1.143-1.154 1.373-1.42l.02.02c.66-.65 1.51-.979 2.37-.979s1.72.33 2.37.98a3.365 3.365 0 0 1 0 4.737l-3.69 3.688c-.24.25-.52.45-.81.6-.19.1-.4.18-.6.24l-.023.008q-.026.011-.048.012c-.29.08-.59.12-.89.12-.35 0-.7-.05-1.03-.16-.18-.06-.36-.13-.53-.22-.29-.15-.57-.35-.81-.6-.39-.39-.66-.85-.81-1.339-.09.05-.17.12-.24.19q-.324.33-.613.617-.29.288-.538.542c.24.45.55.88.93 1.26s.81.69 1.26.93c.63.33 1.301.509 1.991.559.13.02.26.02.39.02.79 0 1.57-.18 2.29-.54.491-.24.951-.56 1.351-.97z" fill="currentColor"></path><path d="m15.407 10.789.004-.003v.01zM15.407 10.789a5.2 5.2 0 0 0-2.187-2.192c-.62-.32-1.29-.51-2-.56-.12-.02-.25-.02-.38-.02-.81 0-1.59.19-2.29.54-.491.24-.951.57-1.351.97l-3.691 3.687a5.143 5.143 0 0 0 0 7.277c1 1.01 2.32 1.509 3.64 1.509s2.641-.5 3.642-1.51c1.12-1.119 2.07-2.068 2.72-2.708h-.35c-.66 0-1.31-.09-1.93-.28l-1.71 1.71c-.65.659-1.511.979-2.371.979s-1.71-.32-2.37-.98a3.365 3.365 0 0 1 0-4.737c.04-.04.85-.85 1.72-1.71.56-.57 1.14-1.149 1.53-1.529.27-.28.44-.45.44-.45.41-.41.92-.71 1.48-.859.28-.08.58-.12.89-.12.36 0 .71.06 1.041.16.5.17.95.44 1.33.82.39.39.66.85.81 1.339a2 2 0 0 0 .24-.19z" fill="currentColor"></path></svg></button></span>DK0032</h2><h3 id="description" class="Heading_root__6SfRo"><span class="Heading_anchor__JwDnI"><button class="spectra-Button-root Heading_anchorButton__kxDvK Button_root__8us2L" type="button" aria-label="Copy link to this section" data-size="xs" data-variant="tertiary"><svg aria-hidden="true" class="spectra-Link-icon spectra-icon" fill="none" height="24" viewBox="0 0 24 24" width="24" xmlns="http://www.w3.org/2000/svg"><path d="M20.492 10.786a5.143 5.143 0 0 0 0-7.277C19.492 2.5 18.172 2 16.852 2c-.17 0-.33.01-.49.02-.331.04-.661.1-.981.19-.8.24-1.54.67-2.17 1.3L11.7 5.017l-.06.059q-.06.054-.11.111l-1.01 1.01s-.01.02-.02.03c.11-.02.23-.02.34-.02.67 0 1.32.09 1.94.28q.162-.165.308-.31c.734-.741 1.143-1.154 1.373-1.42l.02.02c.66-.65 1.51-.979 2.37-.979s1.72.33 2.37.98a3.365 3.365 0 0 1 0 4.737l-3.69 3.688c-.24.25-.52.45-.81.6-.19.1-.4.18-.6.24l-.023.008q-.026.011-.048.012c-.29.08-.59.12-.89.12-.35 0-.7-.05-1.03-.16-.18-.06-.36-.13-.53-.22-.29-.15-.57-.35-.81-.6-.39-.39-.66-.85-.81-1.339-.09.05-.17.12-.24.19q-.324.33-.613.617-.29.288-.538.542c.24.45.55.88.93 1.26s.81.69 1.26.93c.63.33 1.301.509 1.991.559.13.02.26.02.39.02.79 0 1.57-.18 2.29-.54.491-.24.951-.56 1.351-.97z" fill="currentColor"></path><path d="m15.407 10.789.004-.003v.01zM15.407 10.789a5.2 5.2 0 0 0-2.187-2.192c-.62-.32-1.29-.51-2-.56-.12-.02-.25-.02-.38-.02-.81 0-1.59.19-2.29.54-.491.24-.951.57-1.351.97l-3.691 3.687a5.143 5.143 0 0 0 0 7.277c1 1.01 2.32 1.509 3.64 1.509s2.641-.5 3.642-1.51c1.12-1.119 2.07-2.068 2.72-2.708h-.35c-.66 0-1.31-.09-1.93-.28l-1.71 1.71c-.65.659-1.511.979-2.371.979s-1.71-.32-2.37-.98a3.365 3.365 0 0 1 0-4.737c.04-.04.85-.85 1.72-1.71.56-.57 1.14-1.149 1.53-1.529.27-.28.44-.45.44-.45.41-.41.92-.71 1.48-.859.28-.08.58-.12.89-.12.36 0 .71.06 1.041.16.5.17.95.44 1.33.82.39.39.66.85.81 1.339a2 2 0 0 0 .24-.19z" fill="currentColor"></path></svg></button></span>Description</h3><p>You may see this error on Windows if WSL2 is not installed or enabled.</p><h3 id="solution" class="Heading_root__6SfRo"><span class="Heading_anchor__JwDnI"><button class="spectra-Button-root Heading_anchorButton__kxDvK Button_root__8us2L" type="button" aria-label="Copy link to this section" data-size="xs" data-variant="tertiary"><svg aria-hidden="true" class="spectra-Link-icon spectra-icon" fill="none" height="24" viewBox="0 0 24 24" width="24" xmlns="http://www.w3.org/2000/svg"><path d="M20.492 10.786a5.143 5.143 0 0 0 0-7.277C19.492 2.5 18.172 2 16.852 2c-.17 0-.33.01-.49.02-.331.04-.661.1-.981.19-.8.24-1.54.67-2.17 1.3L11.7 5.017l-.06.059q-.06.054-.11.111l-1.01 1.01s-.01.02-.02.03c.11-.02.23-.02.34-.02.67 0 1.32.09 1.94.28q.162-.165.308-.31c.734-.741 1.143-1.154 1.373-1.42l.02.02c.66-.65 1.51-.979 2.37-.979s1.72.33 2.37.98a3.365 3.365 0 0 1 0 4.737l-3.69 3.688c-.24.25-.52.45-.81.6-.19.1-.4.18-.6.24l-.023.008q-.026.011-.048.012c-.29.08-.59.12-.89.12-.35 0-.7-.05-1.03-.16-.18-.06-.36-.13-.53-.22-.29-.15-.57-.35-.81-.6-.39-.39-.66-.85-.81-1.339-.09.05-.17.12-.24.19q-.324.33-.613.617-.29.288-.538.542c.24.45.55.88.93 1.26s.81.69 1.26.93c.63.33 1.301.509 1.991.559.13.02.26.02.39.02.79 0 1.57-.18 2.29-.54.491-.24.951-.56 1.351-.97z" fill="currentColor"></path><path d="m15.407 10.789.004-.003v.01zM15.407 10.789a5.2 5.2 0 0 0-2.187-2.192c-.62-.32-1.29-.51-2-.56-.12-.02-.25-.02-.38-.02-.81 0-1.59.19-2.29.54-.491.24-.951.57-1.351.97l-3.691 3.687a5.143 5.143 0 0 0 0 7.277c1 1.01 2.32 1.509 3.64 1.509s2.641-.5 3.642-1.51c1.12-1.119 2.07-2.068 2.72-2.708h-.35c-.66 0-1.31-.09-1.93-.28l-1.71 1.71c-.65.659-1.511.979-2.371.979s-1.71-.32-2.37-.98a3.365 3.365 0 0 1 0-4.737c.04-.04.85-.85 1.72-1.71.56-.57 1.14-1.149 1.53-1.529.27-.28.44-.45.44-.45.41-.41.92-.71 1.48-.859.28-.08.58-.12.89-.12.36 0 .71.06 1.041.16.5.17.95.44 1.33.82.39.39.66.85.81 1.339a2 2 0 0 0 .24-.19z" fill="currentColor"></path></svg></button></span>Solution</h3><p>Restart DevKinsta to initiate the WSL2 installation automatically. If DevKinsta is unable to install WSL2, you can <a href="https://docs.microsoft.com/en-us/windows/wsl/install-win10" target="_blank" rel="noopener noreferrer">download it</a> directly from Microsoft.</p><h2 id="dk-0033" class="Heading_root__6SfRo"><span class="Heading_anchor__JwDnI"><button class="spectra-Button-root Heading_anchorButton__kxDvK Button_root__8us2L" type="button" aria-label="Copy link to this section" data-size="xs" data-variant="tertiary"><svg aria-hidden="true" class="spectra-Link-icon spectra-icon" fill="none" height="24" viewBox="0 0 24 24" width="24" xmlns="http://www.w3.org/2000/svg"><path d="M20.492 10.786a5.143 5.143 0 0 0 0-7.277C19.492 2.5 18.172 2 16.852 2c-.17 0-.33.01-.49.02-.331.04-.661.1-.981.19-.8.24-1.54.67-2.17 1.3L11.7 5.017l-.06.059q-.06.054-.11.111l-1.01 1.01s-.01.02-.02.03c.11-.02.23-.02.34-.02.67 0 1.32.09 1.94.28q.162-.165.308-.31c.734-.741 1.143-1.154 1.373-1.42l.02.02c.66-.65 1.51-.979 2.37-.979s1.72.33 2.37.98a3.365 3.365 0 0 1 0 4.737l-3.69 3.688c-.24.25-.52.45-.81.6-.19.1-.4.18-.6.24l-.023.008q-.026.011-.048.012c-.29.08-.59.12-.89.12-.35 0-.7-.05-1.03-.16-.18-.06-.36-.13-.53-.22-.29-.15-.57-.35-.81-.6-.39-.39-.66-.85-.81-1.339-.09.05-.17.12-.24.19q-.324.33-.613.617-.29.288-.538.542c.24.45.55.88.93 1.26s.81.69 1.26.93c.63.33 1.301.509 1.991.559.13.02.26.02.39.02.79 0 1.57-.18 2.29-.54.491-.24.951-.56 1.351-.97z" fill="currentColor"></path><path d="m15.407 10.789.004-.003v.01zM15.407 10.789a5.2 5.2 0 0 0-2.187-2.192c-.62-.32-1.29-.51-2-.56-.12-.02-.25-.02-.38-.02-.81 0-1.59.19-2.29.54-.491.24-.951.57-1.351.97l-3.691 3.687a5.143 5.143 0 0 0 0 7.277c1 1.01 2.32 1.509 3.64 1.509s2.641-.5 3.642-1.51c1.12-1.119 2.07-2.068 2.72-2.708h-.35c-.66 0-1.31-.09-1.93-.28l-1.71 1.71c-.65.659-1.511.979-2.371.979s-1.71-.32-2.37-.98a3.365 3.365 0 0 1 0-4.737c.04-.04.85-.85 1.72-1.71.56-.57 1.14-1.149 1.53-1.529.27-.28.44-.45.44-.45.41-.41.92-.71 1.48-.859.28-.08.58-.12.89-.12.36 0 .71.06 1.041.16.5.17.95.44 1.33.82.39.39.66.85.81 1.339a2 2 0 0 0 .24-.19z" fill="currentColor"></path></svg></button></span>DK0033</h2><h3 id="description-cant-connect-to-database" class="Heading_root__6SfRo"><span class="Heading_anchor__JwDnI"><button class="spectra-Button-root Heading_anchorButton__kxDvK Button_root__8us2L" type="button" aria-label="Copy link to this section" data-size="xs" data-variant="tertiary"><svg aria-hidden="true" class="spectra-Link-icon spectra-icon" fill="none" height="24" viewBox="0 0 24 24" width="24" xmlns="http://www.w3.org/2000/svg"><path d="M20.492 10.786a5.143 5.143 0 0 0 0-7.277C19.492 2.5 18.172 2 16.852 2c-.17 0-.33.01-.49.02-.331.04-.661.1-.981.19-.8.24-1.54.67-2.17 1.3L11.7 5.017l-.06.059q-.06.054-.11.111l-1.01 1.01s-.01.02-.02.03c.11-.02.23-.02.34-.02.67 0 1.32.09 1.94.28q.162-.165.308-.31c.734-.741 1.143-1.154 1.373-1.42l.02.02c.66-.65 1.51-.979 2.37-.979s1.72.33 2.37.98a3.365 3.365 0 0 1 0 4.737l-3.69 3.688c-.24.25-.52.45-.81.6-.19.1-.4.18-.6.24l-.023.008q-.026.011-.048.012c-.29.08-.59.12-.89.12-.35 0-.7-.05-1.03-.16-.18-.06-.36-.13-.53-.22-.29-.15-.57-.35-.81-.6-.39-.39-.66-.85-.81-1.339-.09.05-.17.12-.24.19q-.324.33-.613.617-.29.288-.538.542c.24.45.55.88.93 1.26s.81.69 1.26.93c.63.33 1.301.509 1.991.559.13.02.26.02.39.02.79 0 1.57-.18 2.29-.54.491-.24.951-.56 1.351-.97z" fill="currentColor"></path><path d="m15.407 10.789.004-.003v.01zM15.407 10.789a5.2 5.2 0 0 0-2.187-2.192c-.62-.32-1.29-.51-2-.56-.12-.02-.25-.02-.38-.02-.81 0-1.59.19-2.29.54-.491.24-.951.57-1.351.97l-3.691 3.687a5.143 5.143 0 0 0 0 7.277c1 1.01 2.32 1.509 3.64 1.509s2.641-.5 3.642-1.51c1.12-1.119 2.07-2.068 2.72-2.708h-.35c-.66 0-1.31-.09-1.93-.28l-1.71 1.71c-.65.659-1.511.979-2.371.979s-1.71-.32-2.37-.98a3.365 3.365 0 0 1 0-4.737c.04-.04.85-.85 1.72-1.71.56-.57 1.14-1.149 1.53-1.529.27-.28.44-.45.44-.45.41-.41.92-.71 1.48-.859.28-.08.58-.12.89-.12.36 0 .71.06 1.041.16.5.17.95.44 1.33.82.39.39.66.85.81 1.339a2 2 0 0 0 .24-.19z" fill="currentColor"></path></svg></button></span>Description: Can’t connect to database</h3><p>This error occurs when DevKinsta is unable to connect to the MySQL database.</p><h3 id="solution-1" class="Heading_root__6SfRo"><span class="Heading_anchor__JwDnI"><button class="spectra-Button-root Heading_anchorButton__kxDvK Button_root__8us2L" type="button" aria-label="Copy link to this section" data-size="xs" data-variant="tertiary"><svg aria-hidden="true" class="spectra-Link-icon spectra-icon" fill="none" height="24" viewBox="0 0 24 24" width="24" xmlns="http://www.w3.org/2000/svg"><path d="M20.492 10.786a5.143 5.143 0 0 0 0-7.277C19.492 2.5 18.172 2 16.852 2c-.17 0-.33.01-.49.02-.331.04-.661.1-.981.19-.8.24-1.54.67-2.17 1.3L11.7 5.017l-.06.059q-.06.054-.11.111l-1.01 1.01s-.01.02-.02.03c.11-.02.23-.02.34-.02.67 0 1.32.09 1.94.28q.162-.165.308-.31c.734-.741 1.143-1.154 1.373-1.42l.02.02c.66-.65 1.51-.979 2.37-.979s1.72.33 2.37.98a3.365 3.365 0 0 1 0 4.737l-3.69 3.688c-.24.25-.52.45-.81.6-.19.1-.4.18-.6.24l-.023.008q-.026.011-.048.012c-.29.08-.59.12-.89.12-.35 0-.7-.05-1.03-.16-.18-.06-.36-.13-.53-.22-.29-.15-.57-.35-.81-.6-.39-.39-.66-.85-.81-1.339-.09.05-.17.12-.24.19q-.324.33-.613.617-.29.288-.538.542c.24.45.55.88.93 1.26s.81.69 1.26.93c.63.33 1.301.509 1.991.559.13.02.26.02.39.02.79 0 1.57-.18 2.29-.54.491-.24.951-.56 1.351-.97z" fill="currentColor"></path><path d="m15.407 10.789.004-.003v.01zM15.407 10.789a5.2 5.2 0 0 0-2.187-2.192c-.62-.32-1.29-.51-2-.56-.12-.02-.25-.02-.38-.02-.81 0-1.59.19-2.29.54-.491.24-.951.57-1.351.97l-3.691 3.687a5.143 5.143 0 0 0 0 7.277c1 1.01 2.32 1.509 3.64 1.509s2.641-.5 3.642-1.51c1.12-1.119 2.07-2.068 2.72-2.708h-.35c-.66 0-1.31-.09-1.93-.28l-1.71 1.71c-.65.659-1.511.979-2.371.979s-1.71-.32-2.37-.98a3.365 3.365 0 0 1 0-4.737c.04-.04.85-.85 1.72-1.71.56-.57 1.14-1.149 1.53-1.529.27-.28.44-.45.44-.45.41-.41.92-.71 1.48-.859.28-.08.58-.12.89-.12.36 0 .71.06 1.041.16.5.17.95.44 1.33.82.39.39.66.85.81 1.339a2 2 0 0 0 .24-.19z" fill="currentColor"></path></svg></button></span>Solution</h3><p>Follow the steps below to resolve this error.</p><ol><li>Export your site’s database with Adminer. (optional)</li><li>Close DevKinsta.</li><li>Run this command in the terminal – <code>docker container rm devkinsta_db && docker volume rm devkinsta_db_data</code>.</li><li>Start DevKinsta.</li><li>Import the database with Adminer. (optional)</li></ol><h2 id="dk-0034" class="Heading_root__6SfRo"><span class="Heading_anchor__JwDnI"><button class="spectra-Button-root Heading_anchorButton__kxDvK Button_root__8us2L" type="button" aria-label="Copy link to this section" data-size="xs" data-variant="tertiary"><svg aria-hidden="true" class="spectra-Link-icon spectra-icon" fill="none" height="24" viewBox="0 0 24 24" width="24" xmlns="http://www.w3.org/2000/svg"><path d="M20.492 10.786a5.143 5.143 0 0 0 0-7.277C19.492 2.5 18.172 2 16.852 2c-.17 0-.33.01-.49.02-.331.04-.661.1-.981.19-.8.24-1.54.67-2.17 1.3L11.7 5.017l-.06.059q-.06.054-.11.111l-1.01 1.01s-.01.02-.02.03c.11-.02.23-.02.34-.02.67 0 1.32.09 1.94.28q.162-.165.308-.31c.734-.741 1.143-1.154 1.373-1.42l.02.02c.66-.65 1.51-.979 2.37-.979s1.72.33 2.37.98a3.365 3.365 0 0 1 0 4.737l-3.69 3.688c-.24.25-.52.45-.81.6-.19.1-.4.18-.6.24l-.023.008q-.026.011-.048.012c-.29.08-.59.12-.89.12-.35 0-.7-.05-1.03-.16-.18-.06-.36-.13-.53-.22-.29-.15-.57-.35-.81-.6-.39-.39-.66-.85-.81-1.339-.09.05-.17.12-.24.19q-.324.33-.613.617-.29.288-.538.542c.24.45.55.88.93 1.26s.81.69 1.26.93c.63.33 1.301.509 1.991.559.13.02.26.02.39.02.79 0 1.57-.18 2.29-.54.491-.24.951-.56 1.351-.97z" fill="currentColor"></path><path d="m15.407 10.789.004-.003v.01zM15.407 10.789a5.2 5.2 0 0 0-2.187-2.192c-.62-.32-1.29-.51-2-.56-.12-.02-.25-.02-.38-.02-.81 0-1.59.19-2.29.54-.491.24-.951.57-1.351.97l-3.691 3.687a5.143 5.143 0 0 0 0 7.277c1 1.01 2.32 1.509 3.64 1.509s2.641-.5 3.642-1.51c1.12-1.119 2.07-2.068 2.72-2.708h-.35c-.66 0-1.31-.09-1.93-.28l-1.71 1.71c-.65.659-1.511.979-2.371.979s-1.71-.32-2.37-.98a3.365 3.365 0 0 1 0-4.737c.04-.04.85-.85 1.72-1.71.56-.57 1.14-1.149 1.53-1.529.27-.28.44-.45.44-.45.41-.41.92-.71 1.48-.859.28-.08.58-.12.89-.12.36 0 .71.06 1.041.16.5.17.95.44 1.33.82.39.39.66.85.81 1.339a2 2 0 0 0 .24-.19z" fill="currentColor"></path></svg></button></span>DK0034</h2><h3 id="description-please-restart-your-computer-to-finish-installation" class="Heading_root__6SfRo"><span class="Heading_anchor__JwDnI"><button class="spectra-Button-root Heading_anchorButton__kxDvK Button_root__8us2L" type="button" aria-label="Copy link to this section" data-size="xs" data-variant="tertiary"><svg aria-hidden="true" class="spectra-Link-icon spectra-icon" fill="none" height="24" viewBox="0 0 24 24" width="24" xmlns="http://www.w3.org/2000/svg"><path d="M20.492 10.786a5.143 5.143 0 0 0 0-7.277C19.492 2.5 18.172 2 16.852 2c-.17 0-.33.01-.49.02-.331.04-.661.1-.981.19-.8.24-1.54.67-2.17 1.3L11.7 5.017l-.06.059q-.06.054-.11.111l-1.01 1.01s-.01.02-.02.03c.11-.02.23-.02.34-.02.67 0 1.32.09 1.94.28q.162-.165.308-.31c.734-.741 1.143-1.154 1.373-1.42l.02.02c.66-.65 1.51-.979 2.37-.979s1.72.33 2.37.98a3.365 3.365 0 0 1 0 4.737l-3.69 3.688c-.24.25-.52.45-.81.6-.19.1-.4.18-.6.24l-.023.008q-.026.011-.048.012c-.29.08-.59.12-.89.12-.35 0-.7-.05-1.03-.16-.18-.06-.36-.13-.53-.22-.29-.15-.57-.35-.81-.6-.39-.39-.66-.85-.81-1.339-.09.05-.17.12-.24.19q-.324.33-.613.617-.29.288-.538.542c.24.45.55.88.93 1.26s.81.69 1.26.93c.63.33 1.301.509 1.991.559.13.02.26.02.39.02.79 0 1.57-.18 2.29-.54.491-.24.951-.56 1.351-.97z" fill="currentColor"></path><path d="m15.407 10.789.004-.003v.01zM15.407 10.789a5.2 5.2 0 0 0-2.187-2.192c-.62-.32-1.29-.51-2-.56-.12-.02-.25-.02-.38-.02-.81 0-1.59.19-2.29.54-.491.24-.951.57-1.351.97l-3.691 3.687a5.143 5.143 0 0 0 0 7.277c1 1.01 2.32 1.509 3.64 1.509s2.641-.5 3.642-1.51c1.12-1.119 2.07-2.068 2.72-2.708h-.35c-.66 0-1.31-.09-1.93-.28l-1.71 1.71c-.65.659-1.511.979-2.371.979s-1.71-.32-2.37-.98a3.365 3.365 0 0 1 0-4.737c.04-.04.85-.85 1.72-1.71.56-.57 1.14-1.149 1.53-1.529.27-.28.44-.45.44-.45.41-.41.92-.71 1.48-.859.28-.08.58-.12.89-.12.36 0 .71.06 1.041.16.5.17.95.44 1.33.82.39.39.66.85.81 1.339a2 2 0 0 0 .24-.19z" fill="currentColor"></path></svg></button></span>Description: Please restart your computer to finish installation.</h3><p>This error occurs when a computer restart is required.</p><h3 id="solution-2" class="Heading_root__6SfRo"><span class="Heading_anchor__JwDnI"><button class="spectra-Button-root Heading_anchorButton__kxDvK Button_root__8us2L" type="button" aria-label="Copy link to this section" data-size="xs" data-variant="tertiary"><svg aria-hidden="true" class="spectra-Link-icon spectra-icon" fill="none" height="24" viewBox="0 0 24 24" width="24" xmlns="http://www.w3.org/2000/svg"><path d="M20.492 10.786a5.143 5.143 0 0 0 0-7.277C19.492 2.5 18.172 2 16.852 2c-.17 0-.33.01-.49.02-.331.04-.661.1-.981.19-.8.24-1.54.67-2.17 1.3L11.7 5.017l-.06.059q-.06.054-.11.111l-1.01 1.01s-.01.02-.02.03c.11-.02.23-.02.34-.02.67 0 1.32.09 1.94.28q.162-.165.308-.31c.734-.741 1.143-1.154 1.373-1.42l.02.02c.66-.65 1.51-.979 2.37-.979s1.72.33 2.37.98a3.365 3.365 0 0 1 0 4.737l-3.69 3.688c-.24.25-.52.45-.81.6-.19.1-.4.18-.6.24l-.023.008q-.026.011-.048.012c-.29.08-.59.12-.89.12-.35 0-.7-.05-1.03-.16-.18-.06-.36-.13-.53-.22-.29-.15-.57-.35-.81-.6-.39-.39-.66-.85-.81-1.339-.09.05-.17.12-.24.19q-.324.33-.613.617-.29.288-.538.542c.24.45.55.88.93 1.26s.81.69 1.26.93c.63.33 1.301.509 1.991.559.13.02.26.02.39.02.79 0 1.57-.18 2.29-.54.491-.24.951-.56 1.351-.97z" fill="currentColor"></path><path d="m15.407 10.789.004-.003v.01zM15.407 10.789a5.2 5.2 0 0 0-2.187-2.192c-.62-.32-1.29-.51-2-.56-.12-.02-.25-.02-.38-.02-.81 0-1.59.19-2.29.54-.491.24-.951.57-1.351.97l-3.691 3.687a5.143 5.143 0 0 0 0 7.277c1 1.01 2.32 1.509 3.64 1.509s2.641-.5 3.642-1.51c1.12-1.119 2.07-2.068 2.72-2.708h-.35c-.66 0-1.31-.09-1.93-.28l-1.71 1.71c-.65.659-1.511.979-2.371.979s-1.71-.32-2.37-.98a3.365 3.365 0 0 1 0-4.737c.04-.04.85-.85 1.72-1.71.56-.57 1.14-1.149 1.53-1.529.27-.28.44-.45.44-.45.41-.41.92-.71 1.48-.859.28-.08.58-.12.89-.12.36 0 .71.06 1.041.16.5.17.95.44 1.33.82.39.39.66.85.81 1.339a2 2 0 0 0 .24-.19z" fill="currentColor"></path></svg></button></span>Solution</h3><p>Restart the computer and launch DevKinsta.</p><h2 id="dk-0035" class="Heading_root__6SfRo"><span class="Heading_anchor__JwDnI"><button class="spectra-Button-root Heading_anchorButton__kxDvK Button_root__8us2L" type="button" aria-label="Copy link to this section" data-size="xs" data-variant="tertiary"><svg aria-hidden="true" class="spectra-Link-icon spectra-icon" fill="none" height="24" viewBox="0 0 24 24" width="24" xmlns="http://www.w3.org/2000/svg"><path d="M20.492 10.786a5.143 5.143 0 0 0 0-7.277C19.492 2.5 18.172 2 16.852 2c-.17 0-.33.01-.49.02-.331.04-.661.1-.981.19-.8.24-1.54.67-2.17 1.3L11.7 5.017l-.06.059q-.06.054-.11.111l-1.01 1.01s-.01.02-.02.03c.11-.02.23-.02.34-.02.67 0 1.32.09 1.94.28q.162-.165.308-.31c.734-.741 1.143-1.154 1.373-1.42l.02.02c.66-.65 1.51-.979 2.37-.979s1.72.33 2.37.98a3.365 3.365 0 0 1 0 4.737l-3.69 3.688c-.24.25-.52.45-.81.6-.19.1-.4.18-.6.24l-.023.008q-.026.011-.048.012c-.29.08-.59.12-.89.12-.35 0-.7-.05-1.03-.16-.18-.06-.36-.13-.53-.22-.29-.15-.57-.35-.81-.6-.39-.39-.66-.85-.81-1.339-.09.05-.17.12-.24.19q-.324.33-.613.617-.29.288-.538.542c.24.45.55.88.93 1.26s.81.69 1.26.93c.63.33 1.301.509 1.991.559.13.02.26.02.39.02.79 0 1.57-.18 2.29-.54.491-.24.951-.56 1.351-.97z" fill="currentColor"></path><path d="m15.407 10.789.004-.003v.01zM15.407 10.789a5.2 5.2 0 0 0-2.187-2.192c-.62-.32-1.29-.51-2-.56-.12-.02-.25-.02-.38-.02-.81 0-1.59.19-2.29.54-.491.24-.951.57-1.351.97l-3.691 3.687a5.143 5.143 0 0 0 0 7.277c1 1.01 2.32 1.509 3.64 1.509s2.641-.5 3.642-1.51c1.12-1.119 2.07-2.068 2.72-2.708h-.35c-.66 0-1.31-.09-1.93-.28l-1.71 1.71c-.65.659-1.511.979-2.371.979s-1.71-.32-2.37-.98a3.365 3.365 0 0 1 0-4.737c.04-.04.85-.85 1.72-1.71.56-.57 1.14-1.149 1.53-1.529.27-.28.44-.45.44-.45.41-.41.92-.71 1.48-.859.28-.08.58-.12.89-.12.36 0 .71.06 1.041.16.5.17.95.44 1.33.82.39.39.66.85.81 1.339a2 2 0 0 0 .24-.19z" fill="currentColor"></path></svg></button></span>DK0035</h2><h3 id="description-3" class="Heading_root__6SfRo"><span class="Heading_anchor__JwDnI"><button class="spectra-Button-root Heading_anchorButton__kxDvK Button_root__8us2L" type="button" aria-label="Copy link to this section" data-size="xs" data-variant="tertiary"><svg aria-hidden="true" class="spectra-Link-icon spectra-icon" fill="none" height="24" viewBox="0 0 24 24" width="24" xmlns="http://www.w3.org/2000/svg"><path d="M20.492 10.786a5.143 5.143 0 0 0 0-7.277C19.492 2.5 18.172 2 16.852 2c-.17 0-.33.01-.49.02-.331.04-.661.1-.981.19-.8.24-1.54.67-2.17 1.3L11.7 5.017l-.06.059q-.06.054-.11.111l-1.01 1.01s-.01.02-.02.03c.11-.02.23-.02.34-.02.67 0 1.32.09 1.94.28q.162-.165.308-.31c.734-.741 1.143-1.154 1.373-1.42l.02.02c.66-.65 1.51-.979 2.37-.979s1.72.33 2.37.98a3.365 3.365 0 0 1 0 4.737l-3.69 3.688c-.24.25-.52.45-.81.6-.19.1-.4.18-.6.24l-.023.008q-.026.011-.048.012c-.29.08-.59.12-.89.12-.35 0-.7-.05-1.03-.16-.18-.06-.36-.13-.53-.22-.29-.15-.57-.35-.81-.6-.39-.39-.66-.85-.81-1.339-.09.05-.17.12-.24.19q-.324.33-.613.617-.29.288-.538.542c.24.45.55.88.93 1.26s.81.69 1.26.93c.63.33 1.301.509 1.991.559.13.02.26.02.39.02.79 0 1.57-.18 2.29-.54.491-.24.951-.56 1.351-.97z" fill="currentColor"></path><path d="m15.407 10.789.004-.003v.01zM15.407 10.789a5.2 5.2 0 0 0-2.187-2.192c-.62-.32-1.29-.51-2-.56-.12-.02-.25-.02-.38-.02-.81 0-1.59.19-2.29.54-.491.24-.951.57-1.351.97l-3.691 3.687a5.143 5.143 0 0 0 0 7.277c1 1.01 2.32 1.509 3.64 1.509s2.641-.5 3.642-1.51c1.12-1.119 2.07-2.068 2.72-2.708h-.35c-.66 0-1.31-.09-1.93-.28l-1.71 1.71c-.65.659-1.511.979-2.371.979s-1.71-.32-2.37-.98a3.365 3.365 0 0 1 0-4.737c.04-.04.85-.85 1.72-1.71.56-.57 1.14-1.149 1.53-1.529.27-.28.44-.45.44-.45.41-.41.92-.71 1.48-.859.28-.08.58-.12.89-.12.36 0 .71.06 1.041.16.5.17.95.44 1.33.82.39.39.66.85.81 1.339a2 2 0 0 0 .24-.19z" fill="currentColor"></path></svg></button></span>Description</h3><p>This error occurs on Windows if DevKinsta is unable to download WSL2 during the installation process.</p><h3 id="solution-3" class="Heading_root__6SfRo"><span class="Heading_anchor__JwDnI"><button class="spectra-Button-root Heading_anchorButton__kxDvK Button_root__8us2L" type="button" aria-label="Copy link to this section" data-size="xs" data-variant="tertiary"><svg aria-hidden="true" class="spectra-Link-icon spectra-icon" fill="none" height="24" viewBox="0 0 24 24" width="24" xmlns="http://www.w3.org/2000/svg"><path d="M20.492 10.786a5.143 5.143 0 0 0 0-7.277C19.492 2.5 18.172 2 16.852 2c-.17 0-.33.01-.49.02-.331.04-.661.1-.981.19-.8.24-1.54.67-2.17 1.3L11.7 5.017l-.06.059q-.06.054-.11.111l-1.01 1.01s-.01.02-.02.03c.11-.02.23-.02.34-.02.67 0 1.32.09 1.94.28q.162-.165.308-.31c.734-.741 1.143-1.154 1.373-1.42l.02.02c.66-.65 1.51-.979 2.37-.979s1.72.33 2.37.98a3.365 3.365 0 0 1 0 4.737l-3.69 3.688c-.24.25-.52.45-.81.6-.19.1-.4.18-.6.24l-.023.008q-.026.011-.048.012c-.29.08-.59.12-.89.12-.35 0-.7-.05-1.03-.16-.18-.06-.36-.13-.53-.22-.29-.15-.57-.35-.81-.6-.39-.39-.66-.85-.81-1.339-.09.05-.17.12-.24.19q-.324.33-.613.617-.29.288-.538.542c.24.45.55.88.93 1.26s.81.69 1.26.93c.63.33 1.301.509 1.991.559.13.02.26.02.39.02.79 0 1.57-.18 2.29-.54.491-.24.951-.56 1.351-.97z" fill="currentColor"></path><path d="m15.407 10.789.004-.003v.01zM15.407 10.789a5.2 5.2 0 0 0-2.187-2.192c-.62-.32-1.29-.51-2-.56-.12-.02-.25-.02-.38-.02-.81 0-1.59.19-2.29.54-.491.24-.951.57-1.351.97l-3.691 3.687a5.143 5.143 0 0 0 0 7.277c1 1.01 2.32 1.509 3.64 1.509s2.641-.5 3.642-1.51c1.12-1.119 2.07-2.068 2.72-2.708h-.35c-.66 0-1.31-.09-1.93-.28l-1.71 1.71c-.65.659-1.511.979-2.371.979s-1.71-.32-2.37-.98a3.365 3.365 0 0 1 0-4.737c.04-.04.85-.85 1.72-1.71.56-.57 1.14-1.149 1.53-1.529.27-.28.44-.45.44-.45.41-.41.92-.71 1.48-.859.28-.08.58-.12.89-.12.36 0 .71.06 1.041.16.5.17.95.44 1.33.82.39.39.66.85.81 1.339a2 2 0 0 0 .24-.19z" fill="currentColor"></path></svg></button></span>Solution</h3><p>Restart DevKinsta to initiate the WSL2 download again. If DevKinsta is unable to download and install WSL2, you can <a href="https://docs.microsoft.com/en-us/windows/wsl/install-win10" target="_blank" rel="noopener noreferrer">download it</a> directly from Microsoft.</p><h2 id="dk-0036" class="Heading_root__6SfRo"><span class="Heading_anchor__JwDnI"><button class="spectra-Button-root Heading_anchorButton__kxDvK Button_root__8us2L" type="button" aria-label="Copy link to this section" data-size="xs" data-variant="tertiary"><svg aria-hidden="true" class="spectra-Link-icon spectra-icon" fill="none" height="24" viewBox="0 0 24 24" width="24" xmlns="http://www.w3.org/2000/svg"><path d="M20.492 10.786a5.143 5.143 0 0 0 0-7.277C19.492 2.5 18.172 2 16.852 2c-.17 0-.33.01-.49.02-.331.04-.661.1-.981.19-.8.24-1.54.67-2.17 1.3L11.7 5.017l-.06.059q-.06.054-.11.111l-1.01 1.01s-.01.02-.02.03c.11-.02.23-.02.34-.02.67 0 1.32.09 1.94.28q.162-.165.308-.31c.734-.741 1.143-1.154 1.373-1.42l.02.02c.66-.65 1.51-.979 2.37-.979s1.72.33 2.37.98a3.365 3.365 0 0 1 0 4.737l-3.69 3.688c-.24.25-.52.45-.81.6-.19.1-.4.18-.6.24l-.023.008q-.026.011-.048.012c-.29.08-.59.12-.89.12-.35 0-.7-.05-1.03-.16-.18-.06-.36-.13-.53-.22-.29-.15-.57-.35-.81-.6-.39-.39-.66-.85-.81-1.339-.09.05-.17.12-.24.19q-.324.33-.613.617-.29.288-.538.542c.24.45.55.88.93 1.26s.81.69 1.26.93c.63.33 1.301.509 1.991.559.13.02.26.02.39.02.79 0 1.57-.18 2.29-.54.491-.24.951-.56 1.351-.97z" fill="currentColor"></path><path d="m15.407 10.789.004-.003v.01zM15.407 10.789a5.2 5.2 0 0 0-2.187-2.192c-.62-.32-1.29-.51-2-.56-.12-.02-.25-.02-.38-.02-.81 0-1.59.19-2.29.54-.491.24-.951.57-1.351.97l-3.691 3.687a5.143 5.143 0 0 0 0 7.277c1 1.01 2.32 1.509 3.64 1.509s2.641-.5 3.642-1.51c1.12-1.119 2.07-2.068 2.72-2.708h-.35c-.66 0-1.31-.09-1.93-.28l-1.71 1.71c-.65.659-1.511.979-2.371.979s-1.71-.32-2.37-.98a3.365 3.365 0 0 1 0-4.737c.04-.04.85-.85 1.72-1.71.56-.57 1.14-1.149 1.53-1.529.27-.28.44-.45.44-.45.41-.41.92-.71 1.48-.859.28-.08.58-.12.89-.12.36 0 .71.06 1.041.16.5.17.95.44 1.33.82.39.39.66.85.81 1.339a2 2 0 0 0 .24-.19z" fill="currentColor"></path></svg></button></span>DK0036</h2><h3 id="description-4" class="Heading_root__6SfRo"><span class="Heading_anchor__JwDnI"><button class="spectra-Button-root Heading_anchorButton__kxDvK Button_root__8us2L" type="button" aria-label="Copy link to this section" data-size="xs" data-variant="tertiary"><svg aria-hidden="true" class="spectra-Link-icon spectra-icon" fill="none" height="24" viewBox="0 0 24 24" width="24" xmlns="http://www.w3.org/2000/svg"><path d="M20.492 10.786a5.143 5.143 0 0 0 0-7.277C19.492 2.5 18.172 2 16.852 2c-.17 0-.33.01-.49.02-.331.04-.661.1-.981.19-.8.24-1.54.67-2.17 1.3L11.7 5.017l-.06.059q-.06.054-.11.111l-1.01 1.01s-.01.02-.02.03c.11-.02.23-.02.34-.02.67 0 1.32.09 1.94.28q.162-.165.308-.31c.734-.741 1.143-1.154 1.373-1.42l.02.02c.66-.65 1.51-.979 2.37-.979s1.72.33 2.37.98a3.365 3.365 0 0 1 0 4.737l-3.69 3.688c-.24.25-.52.45-.81.6-.19.1-.4.18-.6.24l-.023.008q-.026.011-.048.012c-.29.08-.59.12-.89.12-.35 0-.7-.05-1.03-.16-.18-.06-.36-.13-.53-.22-.29-.15-.57-.35-.81-.6-.39-.39-.66-.85-.81-1.339-.09.05-.17.12-.24.19q-.324.33-.613.617-.29.288-.538.542c.24.45.55.88.93 1.26s.81.69 1.26.93c.63.33 1.301.509 1.991.559.13.02.26.02.39.02.79 0 1.57-.18 2.29-.54.491-.24.951-.56 1.351-.97z" fill="currentColor"></path><path d="m15.407 10.789.004-.003v.01zM15.407 10.789a5.2 5.2 0 0 0-2.187-2.192c-.62-.32-1.29-.51-2-.56-.12-.02-.25-.02-.38-.02-.81 0-1.59.19-2.29.54-.491.24-.951.57-1.351.97l-3.691 3.687a5.143 5.143 0 0 0 0 7.277c1 1.01 2.32 1.509 3.64 1.509s2.641-.5 3.642-1.51c1.12-1.119 2.07-2.068 2.72-2.708h-.35c-.66 0-1.31-.09-1.93-.28l-1.71 1.71c-.65.659-1.511.979-2.371.979s-1.71-.32-2.37-.98a3.365 3.365 0 0 1 0-4.737c.04-.04.85-.85 1.72-1.71.56-.57 1.14-1.149 1.53-1.529.27-.28.44-.45.44-.45.41-.41.92-.71 1.48-.859.28-.08.58-.12.89-.12.36 0 .71.06 1.041.16.5.17.95.44 1.33.82.39.39.66.85.81 1.339a2 2 0 0 0 .24-.19z" fill="currentColor"></path></svg></button></span>Description</h3><p>This error occurs if the Windows Subsystem for Linux (WSL2) feature is not enabled.</p><h3 id="solution-4" class="Heading_root__6SfRo"><span class="Heading_anchor__JwDnI"><button class="spectra-Button-root Heading_anchorButton__kxDvK Button_root__8us2L" type="button" aria-label="Copy link to this section" data-size="xs" data-variant="tertiary"><svg aria-hidden="true" class="spectra-Link-icon spectra-icon" fill="none" height="24" viewBox="0 0 24 24" width="24" xmlns="http://www.w3.org/2000/svg"><path d="M20.492 10.786a5.143 5.143 0 0 0 0-7.277C19.492 2.5 18.172 2 16.852 2c-.17 0-.33.01-.49.02-.331.04-.661.1-.981.19-.8.24-1.54.67-2.17 1.3L11.7 5.017l-.06.059q-.06.054-.11.111l-1.01 1.01s-.01.02-.02.03c.11-.02.23-.02.34-.02.67 0 1.32.09 1.94.28q.162-.165.308-.31c.734-.741 1.143-1.154 1.373-1.42l.02.02c.66-.65 1.51-.979 2.37-.979s1.72.33 2.37.98a3.365 3.365 0 0 1 0 4.737l-3.69 3.688c-.24.25-.52.45-.81.6-.19.1-.4.18-.6.24l-.023.008q-.026.011-.048.012c-.29.08-.59.12-.89.12-.35 0-.7-.05-1.03-.16-.18-.06-.36-.13-.53-.22-.29-.15-.57-.35-.81-.6-.39-.39-.66-.85-.81-1.339-.09.05-.17.12-.24.19q-.324.33-.613.617-.29.288-.538.542c.24.45.55.88.93 1.26s.81.69 1.26.93c.63.33 1.301.509 1.991.559.13.02.26.02.39.02.79 0 1.57-.18 2.29-.54.491-.24.951-.56 1.351-.97z" fill="currentColor"></path><path d="m15.407 10.789.004-.003v.01zM15.407 10.789a5.2 5.2 0 0 0-2.187-2.192c-.62-.32-1.29-.51-2-.56-.12-.02-.25-.02-.38-.02-.81 0-1.59.19-2.29.54-.491.24-.951.57-1.351.97l-3.691 3.687a5.143 5.143 0 0 0 0 7.277c1 1.01 2.32 1.509 3.64 1.509s2.641-.5 3.642-1.51c1.12-1.119 2.07-2.068 2.72-2.708h-.35c-.66 0-1.31-.09-1.93-.28l-1.71 1.71c-.65.659-1.511.979-2.371.979s-1.71-.32-2.37-.98a3.365 3.365 0 0 1 0-4.737c.04-.04.85-.85 1.72-1.71.56-.57 1.14-1.149 1.53-1.529.27-.28.44-.45.44-.45.41-.41.92-.71 1.48-.859.28-.08.58-.12.89-.12.36 0 .71.06 1.041.16.5.17.95.44 1.33.82.39.39.66.85.81 1.339a2 2 0 0 0 .24-.19z" fill="currentColor"></path></svg></button></span>Solution</h3><p>Enable WSL2 by following <a href="https://docs.microsoft.com/en-us/windows/wsl/install-win10" target="_blank" rel="noopener noreferrer">Microsoft’s documentation</a>.</p><h2 id="dk-0037" class="Heading_root__6SfRo"><span class="Heading_anchor__JwDnI"><button class="spectra-Button-root Heading_anchorButton__kxDvK Button_root__8us2L" type="button" aria-label="Copy link to this section" data-size="xs" data-variant="tertiary"><svg aria-hidden="true" class="spectra-Link-icon spectra-icon" fill="none" height="24" viewBox="0 0 24 24" width="24" xmlns="http://www.w3.org/2000/svg"><path d="M20.492 10.786a5.143 5.143 0 0 0 0-7.277C19.492 2.5 18.172 2 16.852 2c-.17 0-.33.01-.49.02-.331.04-.661.1-.981.19-.8.24-1.54.67-2.17 1.3L11.7 5.017l-.06.059q-.06.054-.11.111l-1.01 1.01s-.01.02-.02.03c.11-.02.23-.02.34-.02.67 0 1.32.09 1.94.28q.162-.165.308-.31c.734-.741 1.143-1.154 1.373-1.42l.02.02c.66-.65 1.51-.979 2.37-.979s1.72.33 2.37.98a3.365 3.365 0 0 1 0 4.737l-3.69 3.688c-.24.25-.52.45-.81.6-.19.1-.4.18-.6.24l-.023.008q-.026.011-.048.012c-.29.08-.59.12-.89.12-.35 0-.7-.05-1.03-.16-.18-.06-.36-.13-.53-.22-.29-.15-.57-.35-.81-.6-.39-.39-.66-.85-.81-1.339-.09.05-.17.12-.24.19q-.324.33-.613.617-.29.288-.538.542c.24.45.55.88.93 1.26s.81.69 1.26.93c.63.33 1.301.509 1.991.559.13.02.26.02.39.02.79 0 1.57-.18 2.29-.54.491-.24.951-.56 1.351-.97z" fill="currentColor"></path><path d="m15.407 10.789.004-.003v.01zM15.407 10.789a5.2 5.2 0 0 0-2.187-2.192c-.62-.32-1.29-.51-2-.56-.12-.02-.25-.02-.38-.02-.81 0-1.59.19-2.29.54-.491.24-.951.57-1.351.97l-3.691 3.687a5.143 5.143 0 0 0 0 7.277c1 1.01 2.32 1.509 3.64 1.509s2.641-.5 3.642-1.51c1.12-1.119 2.07-2.068 2.72-2.708h-.35c-.66 0-1.31-.09-1.93-.28l-1.71 1.71c-.65.659-1.511.979-2.371.979s-1.71-.32-2.37-.98a3.365 3.365 0 0 1 0-4.737c.04-.04.85-.85 1.72-1.71.56-.57 1.14-1.149 1.53-1.529.27-.28.44-.45.44-.45.41-.41.92-.71 1.48-.859.28-.08.58-.12.89-.12.36 0 .71.06 1.041.16.5.17.95.44 1.33.82.39.39.66.85.81 1.339a2 2 0 0 0 .24-.19z" fill="currentColor"></path></svg></button></span>DK0037</h2><h3 id="description-container-not-found" class="Heading_root__6SfRo"><span class="Heading_anchor__JwDnI"><button class="spectra-Button-root Heading_anchorButton__kxDvK Button_root__8us2L" type="button" aria-label="Copy link to this section" data-size="xs" data-variant="tertiary"><svg aria-hidden="true" class="spectra-Link-icon spectra-icon" fill="none" height="24" viewBox="0 0 24 24" width="24" xmlns="http://www.w3.org/2000/svg"><path d="M20.492 10.786a5.143 5.143 0 0 0 0-7.277C19.492 2.5 18.172 2 16.852 2c-.17 0-.33.01-.49.02-.331.04-.661.1-.981.19-.8.24-1.54.67-2.17 1.3L11.7 5.017l-.06.059q-.06.054-.11.111l-1.01 1.01s-.01.02-.02.03c.11-.02.23-.02.34-.02.67 0 1.32.09 1.94.28q.162-.165.308-.31c.734-.741 1.143-1.154 1.373-1.42l.02.02c.66-.65 1.51-.979 2.37-.979s1.72.33 2.37.98a3.365 3.365 0 0 1 0 4.737l-3.69 3.688c-.24.25-.52.45-.81.6-.19.1-.4.18-.6.24l-.023.008q-.026.011-.048.012c-.29.08-.59.12-.89.12-.35 0-.7-.05-1.03-.16-.18-.06-.36-.13-.53-.22-.29-.15-.57-.35-.81-.6-.39-.39-.66-.85-.81-1.339-.09.05-.17.12-.24.19q-.324.33-.613.617-.29.288-.538.542c.24.45.55.88.93 1.26s.81.69 1.26.93c.63.33 1.301.509 1.991.559.13.02.26.02.39.02.79 0 1.57-.18 2.29-.54.491-.24.951-.56 1.351-.97z" fill="currentColor"></path><path d="m15.407 10.789.004-.003v.01zM15.407 10.789a5.2 5.2 0 0 0-2.187-2.192c-.62-.32-1.29-.51-2-.56-.12-.02-.25-.02-.38-.02-.81 0-1.59.19-2.29.54-.491.24-.951.57-1.351.97l-3.691 3.687a5.143 5.143 0 0 0 0 7.277c1 1.01 2.32 1.509 3.64 1.509s2.641-.5 3.642-1.51c1.12-1.119 2.07-2.068 2.72-2.708h-.35c-.66 0-1.31-.09-1.93-.28l-1.71 1.71c-.65.659-1.511.979-2.371.979s-1.71-.32-2.37-.98a3.365 3.365 0 0 1 0-4.737c.04-.04.85-.85 1.72-1.71.56-.57 1.14-1.149 1.53-1.529.27-.28.44-.45.44-.45.41-.41.92-.71 1.48-.859.28-.08.58-.12.89-.12.36 0 .71.06 1.041.16.5.17.95.44 1.33.82.39.39.66.85.81 1.339a2 2 0 0 0 .24-.19z" fill="currentColor"></path></svg></button></span>Description: Container not found</h3><p>This error can occur because the Docker container doesn’t exist.</p><h3 id="solution-5" class="Heading_root__6SfRo"><span class="Heading_anchor__JwDnI"><button class="spectra-Button-root Heading_anchorButton__kxDvK Button_root__8us2L" type="button" aria-label="Copy link to this section" data-size="xs" data-variant="tertiary"><svg aria-hidden="true" class="spectra-Link-icon spectra-icon" fill="none" height="24" viewBox="0 0 24 24" width="24" xmlns="http://www.w3.org/2000/svg"><path d="M20.492 10.786a5.143 5.143 0 0 0 0-7.277C19.492 2.5 18.172 2 16.852 2c-.17 0-.33.01-.49.02-.331.04-.661.1-.981.19-.8.24-1.54.67-2.17 1.3L11.7 5.017l-.06.059q-.06.054-.11.111l-1.01 1.01s-.01.02-.02.03c.11-.02.23-.02.34-.02.67 0 1.32.09 1.94.28q.162-.165.308-.31c.734-.741 1.143-1.154 1.373-1.42l.02.02c.66-.65 1.51-.979 2.37-.979s1.72.33 2.37.98a3.365 3.365 0 0 1 0 4.737l-3.69 3.688c-.24.25-.52.45-.81.6-.19.1-.4.18-.6.24l-.023.008q-.026.011-.048.012c-.29.08-.59.12-.89.12-.35 0-.7-.05-1.03-.16-.18-.06-.36-.13-.53-.22-.29-.15-.57-.35-.81-.6-.39-.39-.66-.85-.81-1.339-.09.05-.17.12-.24.19q-.324.33-.613.617-.29.288-.538.542c.24.45.55.88.93 1.26s.81.69 1.26.93c.63.33 1.301.509 1.991.559.13.02.26.02.39.02.79 0 1.57-.18 2.29-.54.491-.24.951-.56 1.351-.97z" fill="currentColor"></path><path d="m15.407 10.789.004-.003v.01zM15.407 10.789a5.2 5.2 0 0 0-2.187-2.192c-.62-.32-1.29-.51-2-.56-.12-.02-.25-.02-.38-.02-.81 0-1.59.19-2.29.54-.491.24-.951.57-1.351.97l-3.691 3.687a5.143 5.143 0 0 0 0 7.277c1 1.01 2.32 1.509 3.64 1.509s2.641-.5 3.642-1.51c1.12-1.119 2.07-2.068 2.72-2.708h-.35c-.66 0-1.31-.09-1.93-.28l-1.71 1.71c-.65.659-1.511.979-2.371.979s-1.71-.32-2.37-.98a3.365 3.365 0 0 1 0-4.737c.04-.04.85-.85 1.72-1.71.56-.57 1.14-1.149 1.53-1.529.27-.28.44-.45.44-.45.41-.41.92-.71 1.48-.859.28-.08.58-.12.89-.12.36 0 .71.06 1.041.16.5.17.95.44 1.33.82.39.39.66.85.81 1.339a2 2 0 0 0 .24-.19z" fill="currentColor"></path></svg></button></span>Solution</h3><p>Follow any instructions provided in the error message. If instructions are not provided or do not resolve the error, restart DevKinsta.</p><h2 id="dk-0038" class="Heading_root__6SfRo"><span class="Heading_anchor__JwDnI"><button class="spectra-Button-root Heading_anchorButton__kxDvK Button_root__8us2L" type="button" aria-label="Copy link to this section" data-size="xs" data-variant="tertiary"><svg aria-hidden="true" class="spectra-Link-icon spectra-icon" fill="none" height="24" viewBox="0 0 24 24" width="24" xmlns="http://www.w3.org/2000/svg"><path d="M20.492 10.786a5.143 5.143 0 0 0 0-7.277C19.492 2.5 18.172 2 16.852 2c-.17 0-.33.01-.49.02-.331.04-.661.1-.981.19-.8.24-1.54.67-2.17 1.3L11.7 5.017l-.06.059q-.06.054-.11.111l-1.01 1.01s-.01.02-.02.03c.11-.02.23-.02.34-.02.67 0 1.32.09 1.94.28q.162-.165.308-.31c.734-.741 1.143-1.154 1.373-1.42l.02.02c.66-.65 1.51-.979 2.37-.979s1.72.33 2.37.98a3.365 3.365 0 0 1 0 4.737l-3.69 3.688c-.24.25-.52.45-.81.6-.19.1-.4.18-.6.24l-.023.008q-.026.011-.048.012c-.29.08-.59.12-.89.12-.35 0-.7-.05-1.03-.16-.18-.06-.36-.13-.53-.22-.29-.15-.57-.35-.81-.6-.39-.39-.66-.85-.81-1.339-.09.05-.17.12-.24.19q-.324.33-.613.617-.29.288-.538.542c.24.45.55.88.93 1.26s.81.69 1.26.93c.63.33 1.301.509 1.991.559.13.02.26.02.39.02.79 0 1.57-.18 2.29-.54.491-.24.951-.56 1.351-.97z" fill="currentColor"></path><path d="m15.407 10.789.004-.003v.01zM15.407 10.789a5.2 5.2 0 0 0-2.187-2.192c-.62-.32-1.29-.51-2-.56-.12-.02-.25-.02-.38-.02-.81 0-1.59.19-2.29.54-.491.24-.951.57-1.351.97l-3.691 3.687a5.143 5.143 0 0 0 0 7.277c1 1.01 2.32 1.509 3.64 1.509s2.641-.5 3.642-1.51c1.12-1.119 2.07-2.068 2.72-2.708h-.35c-.66 0-1.31-.09-1.93-.28l-1.71 1.71c-.65.659-1.511.979-2.371.979s-1.71-.32-2.37-.98a3.365 3.365 0 0 1 0-4.737c.04-.04.85-.85 1.72-1.71.56-.57 1.14-1.149 1.53-1.529.27-.28.44-.45.44-.45.41-.41.92-.71 1.48-.859.28-.08.58-.12.89-.12.36 0 .71.06 1.041.16.5.17.95.44 1.33.82.39.39.66.85.81 1.339a2 2 0 0 0 .24-.19z" fill="currentColor"></path></svg></button></span>DK0038</h2><h3 id="description-set-wp-config" class="Heading_root__6SfRo"><span class="Heading_anchor__JwDnI"><button class="spectra-Button-root Heading_anchorButton__kxDvK Button_root__8us2L" type="button" aria-label="Copy link to this section" data-size="xs" data-variant="tertiary"><svg aria-hidden="true" class="spectra-Link-icon spectra-icon" fill="none" height="24" viewBox="0 0 24 24" width="24" xmlns="http://www.w3.org/2000/svg"><path d="M20.492 10.786a5.143 5.143 0 0 0 0-7.277C19.492 2.5 18.172 2 16.852 2c-.17 0-.33.01-.49.02-.331.04-.661.1-.981.19-.8.24-1.54.67-2.17 1.3L11.7 5.017l-.06.059q-.06.054-.11.111l-1.01 1.01s-.01.02-.02.03c.11-.02.23-.02.34-.02.67 0 1.32.09 1.94.28q.162-.165.308-.31c.734-.741 1.143-1.154 1.373-1.42l.02.02c.66-.65 1.51-.979 2.37-.979s1.72.33 2.37.98a3.365 3.365 0 0 1 0 4.737l-3.69 3.688c-.24.25-.52.45-.81.6-.19.1-.4.18-.6.24l-.023.008q-.026.011-.048.012c-.29.08-.59.12-.89.12-.35 0-.7-.05-1.03-.16-.18-.06-.36-.13-.53-.22-.29-.15-.57-.35-.81-.6-.39-.39-.66-.85-.81-1.339-.09.05-.17.12-.24.19q-.324.33-.613.617-.29.288-.538.542c.24.45.55.88.93 1.26s.81.69 1.26.93c.63.33 1.301.509 1.991.559.13.02.26.02.39.02.79 0 1.57-.18 2.29-.54.491-.24.951-.56 1.351-.97z" fill="currentColor"></path><path d="m15.407 10.789.004-.003v.01zM15.407 10.789a5.2 5.2 0 0 0-2.187-2.192c-.62-.32-1.29-.51-2-.56-.12-.02-.25-.02-.38-.02-.81 0-1.59.19-2.29.54-.491.24-.951.57-1.351.97l-3.691 3.687a5.143 5.143 0 0 0 0 7.277c1 1.01 2.32 1.509 3.64 1.509s2.641-.5 3.642-1.51c1.12-1.119 2.07-2.068 2.72-2.708h-.35c-.66 0-1.31-.09-1.93-.28l-1.71 1.71c-.65.659-1.511.979-2.371.979s-1.71-.32-2.37-.98a3.365 3.365 0 0 1 0-4.737c.04-.04.85-.85 1.72-1.71.56-.57 1.14-1.149 1.53-1.529.27-.28.44-.45.44-.45.41-.41.92-.71 1.48-.859.28-.08.58-.12.89-.12.36 0 .71.06 1.041.16.5.17.95.44 1.33.82.39.39.66.85.81 1.339a2 2 0 0 0 .24-.19z" fill="currentColor"></path></svg></button></span>Description: Set WP config</h3><p>This error occurs when the wp-config.php file is missing or misconfigured.</p><h3 id="solution-6" class="Heading_root__6SfRo"><span class="Heading_anchor__JwDnI"><button class="spectra-Button-root Heading_anchorButton__kxDvK Button_root__8us2L" type="button" aria-label="Copy link to this section" data-size="xs" data-variant="tertiary"><svg aria-hidden="true" class="spectra-Link-icon spectra-icon" fill="none" height="24" viewBox="0 0 24 24" width="24" xmlns="http://www.w3.org/2000/svg"><path d="M20.492 10.786a5.143 5.143 0 0 0 0-7.277C19.492 2.5 18.172 2 16.852 2c-.17 0-.33.01-.49.02-.331.04-.661.1-.981.19-.8.24-1.54.67-2.17 1.3L11.7 5.017l-.06.059q-.06.054-.11.111l-1.01 1.01s-.01.02-.02.03c.11-.02.23-.02.34-.02.67 0 1.32.09 1.94.28q.162-.165.308-.31c.734-.741 1.143-1.154 1.373-1.42l.02.02c.66-.65 1.51-.979 2.37-.979s1.72.33 2.37.98a3.365 3.365 0 0 1 0 4.737l-3.69 3.688c-.24.25-.52.45-.81.6-.19.1-.4.18-.6.24l-.023.008q-.026.011-.048.012c-.29.08-.59.12-.89.12-.35 0-.7-.05-1.03-.16-.18-.06-.36-.13-.53-.22-.29-.15-.57-.35-.81-.6-.39-.39-.66-.85-.81-1.339-.09.05-.17.12-.24.19q-.324.33-.613.617-.29.288-.538.542c.24.45.55.88.93 1.26s.81.69 1.26.93c.63.33 1.301.509 1.991.559.13.02.26.02.39.02.79 0 1.57-.18 2.29-.54.491-.24.951-.56 1.351-.97z" fill="currentColor"></path><path d="m15.407 10.789.004-.003v.01zM15.407 10.789a5.2 5.2 0 0 0-2.187-2.192c-.62-.32-1.29-.51-2-.56-.12-.02-.25-.02-.38-.02-.81 0-1.59.19-2.29.54-.491.24-.951.57-1.351.97l-3.691 3.687a5.143 5.143 0 0 0 0 7.277c1 1.01 2.32 1.509 3.64 1.509s2.641-.5 3.642-1.51c1.12-1.119 2.07-2.068 2.72-2.708h-.35c-.66 0-1.31-.09-1.93-.28l-1.71 1.71c-.65.659-1.511.979-2.371.979s-1.71-.32-2.37-.98a3.365 3.365 0 0 1 0-4.737c.04-.04.85-.85 1.72-1.71.56-.57 1.14-1.149 1.53-1.529.27-.28.44-.45.44-.45.41-.41.92-.71 1.48-.859.28-.08.58-.12.89-.12.36 0 .71.06 1.041.16.5.17.95.44 1.33.82.39.39.66.85.81 1.339a2 2 0 0 0 .24-.19z" fill="currentColor"></path></svg></button></span>Solution</h3><p>Click on the <strong>Retry</strong> button shown in DevKinsta.</p><h2 id="dk-0039" class="Heading_root__6SfRo"><span class="Heading_anchor__JwDnI"><button class="spectra-Button-root Heading_anchorButton__kxDvK Button_root__8us2L" type="button" aria-label="Copy link to this section" data-size="xs" data-variant="tertiary"><svg aria-hidden="true" class="spectra-Link-icon spectra-icon" fill="none" height="24" viewBox="0 0 24 24" width="24" xmlns="http://www.w3.org/2000/svg"><path d="M20.492 10.786a5.143 5.143 0 0 0 0-7.277C19.492 2.5 18.172 2 16.852 2c-.17 0-.33.01-.49.02-.331.04-.661.1-.981.19-.8.24-1.54.67-2.17 1.3L11.7 5.017l-.06.059q-.06.054-.11.111l-1.01 1.01s-.01.02-.02.03c.11-.02.23-.02.34-.02.67 0 1.32.09 1.94.28q.162-.165.308-.31c.734-.741 1.143-1.154 1.373-1.42l.02.02c.66-.65 1.51-.979 2.37-.979s1.72.33 2.37.98a3.365 3.365 0 0 1 0 4.737l-3.69 3.688c-.24.25-.52.45-.81.6-.19.1-.4.18-.6.24l-.023.008q-.026.011-.048.012c-.29.08-.59.12-.89.12-.35 0-.7-.05-1.03-.16-.18-.06-.36-.13-.53-.22-.29-.15-.57-.35-.81-.6-.39-.39-.66-.85-.81-1.339-.09.05-.17.12-.24.19q-.324.33-.613.617-.29.288-.538.542c.24.45.55.88.93 1.26s.81.69 1.26.93c.63.33 1.301.509 1.991.559.13.02.26.02.39.02.79 0 1.57-.18 2.29-.54.491-.24.951-.56 1.351-.97z" fill="currentColor"></path><path d="m15.407 10.789.004-.003v.01zM15.407 10.789a5.2 5.2 0 0 0-2.187-2.192c-.62-.32-1.29-.51-2-.56-.12-.02-.25-.02-.38-.02-.81 0-1.59.19-2.29.54-.491.24-.951.57-1.351.97l-3.691 3.687a5.143 5.143 0 0 0 0 7.277c1 1.01 2.32 1.509 3.64 1.509s2.641-.5 3.642-1.51c1.12-1.119 2.07-2.068 2.72-2.708h-.35c-.66 0-1.31-.09-1.93-.28l-1.71 1.71c-.65.659-1.511.979-2.371.979s-1.71-.32-2.37-.98a3.365 3.365 0 0 1 0-4.737c.04-.04.85-.85 1.72-1.71.56-.57 1.14-1.149 1.53-1.529.27-.28.44-.45.44-.45.41-.41.92-.71 1.48-.859.28-.08.58-.12.89-.12.36 0 .71.06 1.041.16.5.17.95.44 1.33.82.39.39.66.85.81 1.339a2 2 0 0 0 .24-.19z" fill="currentColor"></path></svg></button></span>DK0039</h2><h3 id="description-docker-stops-common" class="Heading_root__6SfRo"><span class="Heading_anchor__JwDnI"><button class="spectra-Button-root Heading_anchorButton__kxDvK Button_root__8us2L" type="button" aria-label="Copy link to this section" data-size="xs" data-variant="tertiary"><svg aria-hidden="true" class="spectra-Link-icon spectra-icon" fill="none" height="24" viewBox="0 0 24 24" width="24" xmlns="http://www.w3.org/2000/svg"><path d="M20.492 10.786a5.143 5.143 0 0 0 0-7.277C19.492 2.5 18.172 2 16.852 2c-.17 0-.33.01-.49.02-.331.04-.661.1-.981.19-.8.24-1.54.67-2.17 1.3L11.7 5.017l-.06.059q-.06.054-.11.111l-1.01 1.01s-.01.02-.02.03c.11-.02.23-.02.34-.02.67 0 1.32.09 1.94.28q.162-.165.308-.31c.734-.741 1.143-1.154 1.373-1.42l.02.02c.66-.65 1.51-.979 2.37-.979s1.72.33 2.37.98a3.365 3.365 0 0 1 0 4.737l-3.69 3.688c-.24.25-.52.45-.81.6-.19.1-.4.18-.6.24l-.023.008q-.026.011-.048.012c-.29.08-.59.12-.89.12-.35 0-.7-.05-1.03-.16-.18-.06-.36-.13-.53-.22-.29-.15-.57-.35-.81-.6-.39-.39-.66-.85-.81-1.339-.09.05-.17.12-.24.19q-.324.33-.613.617-.29.288-.538.542c.24.45.55.88.93 1.26s.81.69 1.26.93c.63.33 1.301.509 1.991.559.13.02.26.02.39.02.79 0 1.57-.18 2.29-.54.491-.24.951-.56 1.351-.97z" fill="currentColor"></path><path d="m15.407 10.789.004-.003v.01zM15.407 10.789a5.2 5.2 0 0 0-2.187-2.192c-.62-.32-1.29-.51-2-.56-.12-.02-.25-.02-.38-.02-.81 0-1.59.19-2.29.54-.491.24-.951.57-1.351.97l-3.691 3.687a5.143 5.143 0 0 0 0 7.277c1 1.01 2.32 1.509 3.64 1.509s2.641-.5 3.642-1.51c1.12-1.119 2.07-2.068 2.72-2.708h-.35c-.66 0-1.31-.09-1.93-.28l-1.71 1.71c-.65.659-1.511.979-2.371.979s-1.71-.32-2.37-.98a3.365 3.365 0 0 1 0-4.737c.04-.04.85-.85 1.72-1.71.56-.57 1.14-1.149 1.53-1.529.27-.28.44-.45.44-.45.41-.41.92-.71 1.48-.859.28-.08.58-.12.89-.12.36 0 .71.06 1.041.16.5.17.95.44 1.33.82.39.39.66.85.81 1.339a2 2 0 0 0 .24-.19z" fill="currentColor"></path></svg></button></span>Description: Docker stops common</h3><p>This error appears when Docker stops, and DevKinsta can’t communicate with it.</p><h3 id="solution-7" class="Heading_root__6SfRo"><span class="Heading_anchor__JwDnI"><button class="spectra-Button-root Heading_anchorButton__kxDvK Button_root__8us2L" type="button" aria-label="Copy link to this section" data-size="xs" data-variant="tertiary"><svg aria-hidden="true" class="spectra-Link-icon spectra-icon" fill="none" height="24" viewBox="0 0 24 24" width="24" xmlns="http://www.w3.org/2000/svg"><path d="M20.492 10.786a5.143 5.143 0 0 0 0-7.277C19.492 2.5 18.172 2 16.852 2c-.17 0-.33.01-.49.02-.331.04-.661.1-.981.19-.8.24-1.54.67-2.17 1.3L11.7 5.017l-.06.059q-.06.054-.11.111l-1.01 1.01s-.01.02-.02.03c.11-.02.23-.02.34-.02.67 0 1.32.09 1.94.28q.162-.165.308-.31c.734-.741 1.143-1.154 1.373-1.42l.02.02c.66-.65 1.51-.979 2.37-.979s1.72.33 2.37.98a3.365 3.365 0 0 1 0 4.737l-3.69 3.688c-.24.25-.52.45-.81.6-.19.1-.4.18-.6.24l-.023.008q-.026.011-.048.012c-.29.08-.59.12-.89.12-.35 0-.7-.05-1.03-.16-.18-.06-.36-.13-.53-.22-.29-.15-.57-.35-.81-.6-.39-.39-.66-.85-.81-1.339-.09.05-.17.12-.24.19q-.324.33-.613.617-.29.288-.538.542c.24.45.55.88.93 1.26s.81.69 1.26.93c.63.33 1.301.509 1.991.559.13.02.26.02.39.02.79 0 1.57-.18 2.29-.54.491-.24.951-.56 1.351-.97z" fill="currentColor"></path><path d="m15.407 10.789.004-.003v.01zM15.407 10.789a5.2 5.2 0 0 0-2.187-2.192c-.62-.32-1.29-.51-2-.56-.12-.02-.25-.02-.38-.02-.81 0-1.59.19-2.29.54-.491.24-.951.57-1.351.97l-3.691 3.687a5.143 5.143 0 0 0 0 7.277c1 1.01 2.32 1.509 3.64 1.509s2.641-.5 3.642-1.51c1.12-1.119 2.07-2.068 2.72-2.708h-.35c-.66 0-1.31-.09-1.93-.28l-1.71 1.71c-.65.659-1.511.979-2.371.979s-1.71-.32-2.37-.98a3.365 3.365 0 0 1 0-4.737c.04-.04.85-.85 1.72-1.71.56-.57 1.14-1.149 1.53-1.529.27-.28.44-.45.44-.45.41-.41.92-.71 1.48-.859.28-.08.58-.12.89-.12.36 0 .71.06 1.041.16.5.17.95.44 1.33.82.39.39.66.85.81 1.339a2 2 0 0 0 .24-.19z" fill="currentColor"></path></svg></button></span>Solution</h3><p>Restart Docker Desktop manually and then restart DevKinsta.</p><h2 id="dk-0040" class="Heading_root__6SfRo"><span class="Heading_anchor__JwDnI"><button class="spectra-Button-root Heading_anchorButton__kxDvK Button_root__8us2L" type="button" aria-label="Copy link to this section" data-size="xs" data-variant="tertiary"><svg aria-hidden="true" class="spectra-Link-icon spectra-icon" fill="none" height="24" viewBox="0 0 24 24" width="24" xmlns="http://www.w3.org/2000/svg"><path d="M20.492 10.786a5.143 5.143 0 0 0 0-7.277C19.492 2.5 18.172 2 16.852 2c-.17 0-.33.01-.49.02-.331.04-.661.1-.981.19-.8.24-1.54.67-2.17 1.3L11.7 5.017l-.06.059q-.06.054-.11.111l-1.01 1.01s-.01.02-.02.03c.11-.02.23-.02.34-.02.67 0 1.32.09 1.94.28q.162-.165.308-.31c.734-.741 1.143-1.154 1.373-1.42l.02.02c.66-.65 1.51-.979 2.37-.979s1.72.33 2.37.98a3.365 3.365 0 0 1 0 4.737l-3.69 3.688c-.24.25-.52.45-.81.6-.19.1-.4.18-.6.24l-.023.008q-.026.011-.048.012c-.29.08-.59.12-.89.12-.35 0-.7-.05-1.03-.16-.18-.06-.36-.13-.53-.22-.29-.15-.57-.35-.81-.6-.39-.39-.66-.85-.81-1.339-.09.05-.17.12-.24.19q-.324.33-.613.617-.29.288-.538.542c.24.45.55.88.93 1.26s.81.69 1.26.93c.63.33 1.301.509 1.991.559.13.02.26.02.39.02.79 0 1.57-.18 2.29-.54.491-.24.951-.56 1.351-.97z" fill="currentColor"></path><path d="m15.407 10.789.004-.003v.01zM15.407 10.789a5.2 5.2 0 0 0-2.187-2.192c-.62-.32-1.29-.51-2-.56-.12-.02-.25-.02-.38-.02-.81 0-1.59.19-2.29.54-.491.24-.951.57-1.351.97l-3.691 3.687a5.143 5.143 0 0 0 0 7.277c1 1.01 2.32 1.509 3.64 1.509s2.641-.5 3.642-1.51c1.12-1.119 2.07-2.068 2.72-2.708h-.35c-.66 0-1.31-.09-1.93-.28l-1.71 1.71c-.65.659-1.511.979-2.371.979s-1.71-.32-2.37-.98a3.365 3.365 0 0 1 0-4.737c.04-.04.85-.85 1.72-1.71.56-.57 1.14-1.149 1.53-1.529.27-.28.44-.45.44-.45.41-.41.92-.71 1.48-.859.28-.08.58-.12.89-.12.36 0 .71.06 1.041.16.5.17.95.44 1.33.82.39.39.66.85.81 1.339a2 2 0 0 0 .24-.19z" fill="currentColor"></path></svg></button></span>DK0040</h2><h3 id="description-could-not-renew-the-ssh-key" class="Heading_root__6SfRo"><span class="Heading_anchor__JwDnI"><button class="spectra-Button-root Heading_anchorButton__kxDvK Button_root__8us2L" type="button" aria-label="Copy link to this section" data-size="xs" data-variant="tertiary"><svg aria-hidden="true" class="spectra-Link-icon spectra-icon" fill="none" height="24" viewBox="0 0 24 24" width="24" xmlns="http://www.w3.org/2000/svg"><path d="M20.492 10.786a5.143 5.143 0 0 0 0-7.277C19.492 2.5 18.172 2 16.852 2c-.17 0-.33.01-.49.02-.331.04-.661.1-.981.19-.8.24-1.54.67-2.17 1.3L11.7 5.017l-.06.059q-.06.054-.11.111l-1.01 1.01s-.01.02-.02.03c.11-.02.23-.02.34-.02.67 0 1.32.09 1.94.28q.162-.165.308-.31c.734-.741 1.143-1.154 1.373-1.42l.02.02c.66-.65 1.51-.979 2.37-.979s1.72.33 2.37.98a3.365 3.365 0 0 1 0 4.737l-3.69 3.688c-.24.25-.52.45-.81.6-.19.1-.4.18-.6.24l-.023.008q-.026.011-.048.012c-.29.08-.59.12-.89.12-.35 0-.7-.05-1.03-.16-.18-.06-.36-.13-.53-.22-.29-.15-.57-.35-.81-.6-.39-.39-.66-.85-.81-1.339-.09.05-.17.12-.24.19q-.324.33-.613.617-.29.288-.538.542c.24.45.55.88.93 1.26s.81.69 1.26.93c.63.33 1.301.509 1.991.559.13.02.26.02.39.02.79 0 1.57-.18 2.29-.54.491-.24.951-.56 1.351-.97z" fill="currentColor"></path><path d="m15.407 10.789.004-.003v.01zM15.407 10.789a5.2 5.2 0 0 0-2.187-2.192c-.62-.32-1.29-.51-2-.56-.12-.02-.25-.02-.38-.02-.81 0-1.59.19-2.29.54-.491.24-.951.57-1.351.97l-3.691 3.687a5.143 5.143 0 0 0 0 7.277c1 1.01 2.32 1.509 3.64 1.509s2.641-.5 3.642-1.51c1.12-1.119 2.07-2.068 2.72-2.708h-.35c-.66 0-1.31-.09-1.93-.28l-1.71 1.71c-.65.659-1.511.979-2.371.979s-1.71-.32-2.37-.98a3.365 3.365 0 0 1 0-4.737c.04-.04.85-.85 1.72-1.71.56-.57 1.14-1.149 1.53-1.529.27-.28.44-.45.44-.45.41-.41.92-.71 1.48-.859.28-.08.58-.12.89-.12.36 0 .71.06 1.041.16.5.17.95.44 1.33.82.39.39.66.85.81 1.339a2 2 0 0 0 .24-.19z" fill="currentColor"></path></svg></button></span>Description: Could not renew the ssh key.</h3><p>You may see this error when DevKinsta tries to renew the SSH key during site import.</p><h3 id="solution-8" class="Heading_root__6SfRo"><span class="Heading_anchor__JwDnI"><button class="spectra-Button-root Heading_anchorButton__kxDvK Button_root__8us2L" type="button" aria-label="Copy link to this section" data-size="xs" data-variant="tertiary"><svg aria-hidden="true" class="spectra-Link-icon spectra-icon" fill="none" height="24" viewBox="0 0 24 24" width="24" xmlns="http://www.w3.org/2000/svg"><path d="M20.492 10.786a5.143 5.143 0 0 0 0-7.277C19.492 2.5 18.172 2 16.852 2c-.17 0-.33.01-.49.02-.331.04-.661.1-.981.19-.8.24-1.54.67-2.17 1.3L11.7 5.017l-.06.059q-.06.054-.11.111l-1.01 1.01s-.01.02-.02.03c.11-.02.23-.02.34-.02.67 0 1.32.09 1.94.28q.162-.165.308-.31c.734-.741 1.143-1.154 1.373-1.42l.02.02c.66-.65 1.51-.979 2.37-.979s1.72.33 2.37.98a3.365 3.365 0 0 1 0 4.737l-3.69 3.688c-.24.25-.52.45-.81.6-.19.1-.4.18-.6.24l-.023.008q-.026.011-.048.012c-.29.08-.59.12-.89.12-.35 0-.7-.05-1.03-.16-.18-.06-.36-.13-.53-.22-.29-.15-.57-.35-.81-.6-.39-.39-.66-.85-.81-1.339-.09.05-.17.12-.24.19q-.324.33-.613.617-.29.288-.538.542c.24.45.55.88.93 1.26s.81.69 1.26.93c.63.33 1.301.509 1.991.559.13.02.26.02.39.02.79 0 1.57-.18 2.29-.54.491-.24.951-.56 1.351-.97z" fill="currentColor"></path><path d="m15.407 10.789.004-.003v.01zM15.407 10.789a5.2 5.2 0 0 0-2.187-2.192c-.62-.32-1.29-.51-2-.56-.12-.02-.25-.02-.38-.02-.81 0-1.59.19-2.29.54-.491.24-.951.57-1.351.97l-3.691 3.687a5.143 5.143 0 0 0 0 7.277c1 1.01 2.32 1.509 3.64 1.509s2.641-.5 3.642-1.51c1.12-1.119 2.07-2.068 2.72-2.708h-.35c-.66 0-1.31-.09-1.93-.28l-1.71 1.71c-.65.659-1.511.979-2.371.979s-1.71-.32-2.37-.98a3.365 3.365 0 0 1 0-4.737c.04-.04.85-.85 1.72-1.71.56-.57 1.14-1.149 1.53-1.529.27-.28.44-.45.44-.45.41-.41.92-.71 1.48-.859.28-.08.58-.12.89-.12.36 0 .71.06 1.041.16.5.17.95.44 1.33.82.39.39.66.85.81 1.339a2 2 0 0 0 .24-.19z" fill="currentColor"></path></svg></button></span>Solution</h3><p>Check your Internet connection to see if there are any issues, and check the <a href="https://status.kinsta.com/" rel="noopener noreferrer" target="_blank">Kinsta Status</a> page to see if there are any issues with the Kinsta API. If the problem still occurs, try again later.</p><h2 id="dk-0041" class="Heading_root__6SfRo"><span class="Heading_anchor__JwDnI"><button class="spectra-Button-root Heading_anchorButton__kxDvK Button_root__8us2L" type="button" aria-label="Copy link to this section" data-size="xs" data-variant="tertiary"><svg aria-hidden="true" class="spectra-Link-icon spectra-icon" fill="none" height="24" viewBox="0 0 24 24" width="24" xmlns="http://www.w3.org/2000/svg"><path d="M20.492 10.786a5.143 5.143 0 0 0 0-7.277C19.492 2.5 18.172 2 16.852 2c-.17 0-.33.01-.49.02-.331.04-.661.1-.981.19-.8.24-1.54.67-2.17 1.3L11.7 5.017l-.06.059q-.06.054-.11.111l-1.01 1.01s-.01.02-.02.03c.11-.02.23-.02.34-.02.67 0 1.32.09 1.94.28q.162-.165.308-.31c.734-.741 1.143-1.154 1.373-1.42l.02.02c.66-.65 1.51-.979 2.37-.979s1.72.33 2.37.98a3.365 3.365 0 0 1 0 4.737l-3.69 3.688c-.24.25-.52.45-.81.6-.19.1-.4.18-.6.24l-.023.008q-.026.011-.048.012c-.29.08-.59.12-.89.12-.35 0-.7-.05-1.03-.16-.18-.06-.36-.13-.53-.22-.29-.15-.57-.35-.81-.6-.39-.39-.66-.85-.81-1.339-.09.05-.17.12-.24.19q-.324.33-.613.617-.29.288-.538.542c.24.45.55.88.93 1.26s.81.69 1.26.93c.63.33 1.301.509 1.991.559.13.02.26.02.39.02.79 0 1.57-.18 2.29-.54.491-.24.951-.56 1.351-.97z" fill="currentColor"></path><path d="m15.407 10.789.004-.003v.01zM15.407 10.789a5.2 5.2 0 0 0-2.187-2.192c-.62-.32-1.29-.51-2-.56-.12-.02-.25-.02-.38-.02-.81 0-1.59.19-2.29.54-.491.24-.951.57-1.351.97l-3.691 3.687a5.143 5.143 0 0 0 0 7.277c1 1.01 2.32 1.509 3.64 1.509s2.641-.5 3.642-1.51c1.12-1.119 2.07-2.068 2.72-2.708h-.35c-.66 0-1.31-.09-1.93-.28l-1.71 1.71c-.65.659-1.511.979-2.371.979s-1.71-.32-2.37-.98a3.365 3.365 0 0 1 0-4.737c.04-.04.85-.85 1.72-1.71.56-.57 1.14-1.149 1.53-1.529.27-.28.44-.45.44-.45.41-.41.92-.71 1.48-.859.28-.08.58-.12.89-.12.36 0 .71.06 1.041.16.5.17.95.44 1.33.82.39.39.66.85.81 1.339a2 2 0 0 0 .24-.19z" fill="currentColor"></path></svg></button></span>DK0041</h2><h3 id="description-invalid-twofa-only-authy-and-totp-twofa-are-supported" class="Heading_root__6SfRo"><span class="Heading_anchor__JwDnI"><button class="spectra-Button-root Heading_anchorButton__kxDvK Button_root__8us2L" type="button" aria-label="Copy link to this section" data-size="xs" data-variant="tertiary"><svg aria-hidden="true" class="spectra-Link-icon spectra-icon" fill="none" height="24" viewBox="0 0 24 24" width="24" xmlns="http://www.w3.org/2000/svg"><path d="M20.492 10.786a5.143 5.143 0 0 0 0-7.277C19.492 2.5 18.172 2 16.852 2c-.17 0-.33.01-.49.02-.331.04-.661.1-.981.19-.8.24-1.54.67-2.17 1.3L11.7 5.017l-.06.059q-.06.054-.11.111l-1.01 1.01s-.01.02-.02.03c.11-.02.23-.02.34-.02.67 0 1.32.09 1.94.28q.162-.165.308-.31c.734-.741 1.143-1.154 1.373-1.42l.02.02c.66-.65 1.51-.979 2.37-.979s1.72.33 2.37.98a3.365 3.365 0 0 1 0 4.737l-3.69 3.688c-.24.25-.52.45-.81.6-.19.1-.4.18-.6.24l-.023.008q-.026.011-.048.012c-.29.08-.59.12-.89.12-.35 0-.7-.05-1.03-.16-.18-.06-.36-.13-.53-.22-.29-.15-.57-.35-.81-.6-.39-.39-.66-.85-.81-1.339-.09.05-.17.12-.24.19q-.324.33-.613.617-.29.288-.538.542c.24.45.55.88.93 1.26s.81.69 1.26.93c.63.33 1.301.509 1.991.559.13.02.26.02.39.02.79 0 1.57-.18 2.29-.54.491-.24.951-.56 1.351-.97z" fill="currentColor"></path><path d="m15.407 10.789.004-.003v.01zM15.407 10.789a5.2 5.2 0 0 0-2.187-2.192c-.62-.32-1.29-.51-2-.56-.12-.02-.25-.02-.38-.02-.81 0-1.59.19-2.29.54-.491.24-.951.57-1.351.97l-3.691 3.687a5.143 5.143 0 0 0 0 7.277c1 1.01 2.32 1.509 3.64 1.509s2.641-.5 3.642-1.51c1.12-1.119 2.07-2.068 2.72-2.708h-.35c-.66 0-1.31-.09-1.93-.28l-1.71 1.71c-.65.659-1.511.979-2.371.979s-1.71-.32-2.37-.98a3.365 3.365 0 0 1 0-4.737c.04-.04.85-.85 1.72-1.71.56-.57 1.14-1.149 1.53-1.529.27-.28.44-.45.44-.45.41-.41.92-.71 1.48-.859.28-.08.58-.12.89-.12.36 0 .71.06 1.041.16.5.17.95.44 1.33.82.39.39.66.85.81 1.339a2 2 0 0 0 .24-.19z" fill="currentColor"></path></svg></button></span>Description: Invalid TwoFA. Only Authy and TOTP TwoFA are supported.</h3><div>This error appears when an incorrect two-factor authentication(2FA) method is used. DevKinsta only supports Authy or Time-based one-time password (TOTP) authentication.</div><h3 id="solution-9" class="Heading_root__6SfRo"><span class="Heading_anchor__JwDnI"><button class="spectra-Button-root Heading_anchorButton__kxDvK Button_root__8us2L" type="button" aria-label="Copy link to this section" data-size="xs" data-variant="tertiary"><svg aria-hidden="true" class="spectra-Link-icon spectra-icon" fill="none" height="24" viewBox="0 0 24 24" width="24" xmlns="http://www.w3.org/2000/svg"><path d="M20.492 10.786a5.143 5.143 0 0 0 0-7.277C19.492 2.5 18.172 2 16.852 2c-.17 0-.33.01-.49.02-.331.04-.661.1-.981.19-.8.24-1.54.67-2.17 1.3L11.7 5.017l-.06.059q-.06.054-.11.111l-1.01 1.01s-.01.02-.02.03c.11-.02.23-.02.34-.02.67 0 1.32.09 1.94.28q.162-.165.308-.31c.734-.741 1.143-1.154 1.373-1.42l.02.02c.66-.65 1.51-.979 2.37-.979s1.72.33 2.37.98a3.365 3.365 0 0 1 0 4.737l-3.69 3.688c-.24.25-.52.45-.81.6-.19.1-.4.18-.6.24l-.023.008q-.026.011-.048.012c-.29.08-.59.12-.89.12-.35 0-.7-.05-1.03-.16-.18-.06-.36-.13-.53-.22-.29-.15-.57-.35-.81-.6-.39-.39-.66-.85-.81-1.339-.09.05-.17.12-.24.19q-.324.33-.613.617-.29.288-.538.542c.24.45.55.88.93 1.26s.81.69 1.26.93c.63.33 1.301.509 1.991.559.13.02.26.02.39.02.79 0 1.57-.18 2.29-.54.491-.24.951-.56 1.351-.97z" fill="currentColor"></path><path d="m15.407 10.789.004-.003v.01zM15.407 10.789a5.2 5.2 0 0 0-2.187-2.192c-.62-.32-1.29-.51-2-.56-.12-.02-.25-.02-.38-.02-.81 0-1.59.19-2.29.54-.491.24-.951.57-1.351.97l-3.691 3.687a5.143 5.143 0 0 0 0 7.277c1 1.01 2.32 1.509 3.64 1.509s2.641-.5 3.642-1.51c1.12-1.119 2.07-2.068 2.72-2.708h-.35c-.66 0-1.31-.09-1.93-.28l-1.71 1.71c-.65.659-1.511.979-2.371.979s-1.71-.32-2.37-.98a3.365 3.365 0 0 1 0-4.737c.04-.04.85-.85 1.72-1.71.56-.57 1.14-1.149 1.53-1.529.27-.28.44-.45.44-.45.41-.41.92-.71 1.48-.859.28-.08.58-.12.89-.12.36 0 .71.06 1.041.16.5.17.95.44 1.33.82.39.39.66.85.81 1.339a2 2 0 0 0 .24-.19z" fill="currentColor"></path></svg></button></span>Solution</h3><p>Use a supported 2FA method, such as <a href="https://authy.com/" target="_blank" rel="noopener noreferrer">Authy</a>, <a href="https://support.google.com/accounts/answer/1066447?hl=en&ref_topic=2954345&sjid=14534610332764139945-EU" target="_blank" rel="noopener noreferrer">Google Authenticator</a>, or <a href="https://support.1password.com/one-time-passwords/" target="_blank" rel="noopener noreferrer">1Password</a>.</p><h2 id="dk-0044" class="Heading_root__6SfRo"><span class="Heading_anchor__JwDnI"><button class="spectra-Button-root Heading_anchorButton__kxDvK Button_root__8us2L" type="button" aria-label="Copy link to this section" data-size="xs" data-variant="tertiary"><svg aria-hidden="true" class="spectra-Link-icon spectra-icon" fill="none" height="24" viewBox="0 0 24 24" width="24" xmlns="http://www.w3.org/2000/svg"><path d="M20.492 10.786a5.143 5.143 0 0 0 0-7.277C19.492 2.5 18.172 2 16.852 2c-.17 0-.33.01-.49.02-.331.04-.661.1-.981.19-.8.24-1.54.67-2.17 1.3L11.7 5.017l-.06.059q-.06.054-.11.111l-1.01 1.01s-.01.02-.02.03c.11-.02.23-.02.34-.02.67 0 1.32.09 1.94.28q.162-.165.308-.31c.734-.741 1.143-1.154 1.373-1.42l.02.02c.66-.65 1.51-.979 2.37-.979s1.72.33 2.37.98a3.365 3.365 0 0 1 0 4.737l-3.69 3.688c-.24.25-.52.45-.81.6-.19.1-.4.18-.6.24l-.023.008q-.026.011-.048.012c-.29.08-.59.12-.89.12-.35 0-.7-.05-1.03-.16-.18-.06-.36-.13-.53-.22-.29-.15-.57-.35-.81-.6-.39-.39-.66-.85-.81-1.339-.09.05-.17.12-.24.19q-.324.33-.613.617-.29.288-.538.542c.24.45.55.88.93 1.26s.81.69 1.26.93c.63.33 1.301.509 1.991.559.13.02.26.02.39.02.79 0 1.57-.18 2.29-.54.491-.24.951-.56 1.351-.97z" fill="currentColor"></path><path d="m15.407 10.789.004-.003v.01zM15.407 10.789a5.2 5.2 0 0 0-2.187-2.192c-.62-.32-1.29-.51-2-.56-.12-.02-.25-.02-.38-.02-.81 0-1.59.19-2.29.54-.491.24-.951.57-1.351.97l-3.691 3.687a5.143 5.143 0 0 0 0 7.277c1 1.01 2.32 1.509 3.64 1.509s2.641-.5 3.642-1.51c1.12-1.119 2.07-2.068 2.72-2.708h-.35c-.66 0-1.31-.09-1.93-.28l-1.71 1.71c-.65.659-1.511.979-2.371.979s-1.71-.32-2.37-.98a3.365 3.365 0 0 1 0-4.737c.04-.04.85-.85 1.72-1.71.56-.57 1.14-1.149 1.53-1.529.27-.28.44-.45.44-.45.41-.41.92-.71 1.48-.859.28-.08.58-.12.89-.12.36 0 .71.06 1.041.16.5.17.95.44 1.33.82.39.39.66.85.81 1.339a2 2 0 0 0 .24-.19z" fill="currentColor"></path></svg></button></span>DK0044</h2><h3 id="description-cant-write-to-certificate-store" class="Heading_root__6SfRo"><span class="Heading_anchor__JwDnI"><button class="spectra-Button-root Heading_anchorButton__kxDvK Button_root__8us2L" type="button" aria-label="Copy link to this section" data-size="xs" data-variant="tertiary"><svg aria-hidden="true" class="spectra-Link-icon spectra-icon" fill="none" height="24" viewBox="0 0 24 24" width="24" xmlns="http://www.w3.org/2000/svg"><path d="M20.492 10.786a5.143 5.143 0 0 0 0-7.277C19.492 2.5 18.172 2 16.852 2c-.17 0-.33.01-.49.02-.331.04-.661.1-.981.19-.8.24-1.54.67-2.17 1.3L11.7 5.017l-.06.059q-.06.054-.11.111l-1.01 1.01s-.01.02-.02.03c.11-.02.23-.02.34-.02.67 0 1.32.09 1.94.28q.162-.165.308-.31c.734-.741 1.143-1.154 1.373-1.42l.02.02c.66-.65 1.51-.979 2.37-.979s1.72.33 2.37.98a3.365 3.365 0 0 1 0 4.737l-3.69 3.688c-.24.25-.52.45-.81.6-.19.1-.4.18-.6.24l-.023.008q-.026.011-.048.012c-.29.08-.59.12-.89.12-.35 0-.7-.05-1.03-.16-.18-.06-.36-.13-.53-.22-.29-.15-.57-.35-.81-.6-.39-.39-.66-.85-.81-1.339-.09.05-.17.12-.24.19q-.324.33-.613.617-.29.288-.538.542c.24.45.55.88.93 1.26s.81.69 1.26.93c.63.33 1.301.509 1.991.559.13.02.26.02.39.02.79 0 1.57-.18 2.29-.54.491-.24.951-.56 1.351-.97z" fill="currentColor"></path><path d="m15.407 10.789.004-.003v.01zM15.407 10.789a5.2 5.2 0 0 0-2.187-2.192c-.62-.32-1.29-.51-2-.56-.12-.02-.25-.02-.38-.02-.81 0-1.59.19-2.29.54-.491.24-.951.57-1.351.97l-3.691 3.687a5.143 5.143 0 0 0 0 7.277c1 1.01 2.32 1.509 3.64 1.509s2.641-.5 3.642-1.51c1.12-1.119 2.07-2.068 2.72-2.708h-.35c-.66 0-1.31-.09-1.93-.28l-1.71 1.71c-.65.659-1.511.979-2.371.979s-1.71-.32-2.37-.98a3.365 3.365 0 0 1 0-4.737c.04-.04.85-.85 1.72-1.71.56-.57 1.14-1.149 1.53-1.529.27-.28.44-.45.44-.45.41-.41.92-.71 1.48-.859.28-.08.58-.12.89-.12.36 0 .71.06 1.041.16.5.17.95.44 1.33.82.39.39.66.85.81 1.339a2 2 0 0 0 .24-.19z" fill="currentColor"></path></svg></button></span>Description: Can’t write to Certificate store</h3><p>You may see this error when DevKinsta tries to create a local certificate on the system for your site.</p><h3 id="solution-10" class="Heading_root__6SfRo"><span class="Heading_anchor__JwDnI"><button class="spectra-Button-root Heading_anchorButton__kxDvK Button_root__8us2L" type="button" aria-label="Copy link to this section" data-size="xs" data-variant="tertiary"><svg aria-hidden="true" class="spectra-Link-icon spectra-icon" fill="none" height="24" viewBox="0 0 24 24" width="24" xmlns="http://www.w3.org/2000/svg"><path d="M20.492 10.786a5.143 5.143 0 0 0 0-7.277C19.492 2.5 18.172 2 16.852 2c-.17 0-.33.01-.49.02-.331.04-.661.1-.981.19-.8.24-1.54.67-2.17 1.3L11.7 5.017l-.06.059q-.06.054-.11.111l-1.01 1.01s-.01.02-.02.03c.11-.02.23-.02.34-.02.67 0 1.32.09 1.94.28q.162-.165.308-.31c.734-.741 1.143-1.154 1.373-1.42l.02.02c.66-.65 1.51-.979 2.37-.979s1.72.33 2.37.98a3.365 3.365 0 0 1 0 4.737l-3.69 3.688c-.24.25-.52.45-.81.6-.19.1-.4.18-.6.24l-.023.008q-.026.011-.048.012c-.29.08-.59.12-.89.12-.35 0-.7-.05-1.03-.16-.18-.06-.36-.13-.53-.22-.29-.15-.57-.35-.81-.6-.39-.39-.66-.85-.81-1.339-.09.05-.17.12-.24.19q-.324.33-.613.617-.29.288-.538.542c.24.45.55.88.93 1.26s.81.69 1.26.93c.63.33 1.301.509 1.991.559.13.02.26.02.39.02.79 0 1.57-.18 2.29-.54.491-.24.951-.56 1.351-.97z" fill="currentColor"></path><path d="m15.407 10.789.004-.003v.01zM15.407 10.789a5.2 5.2 0 0 0-2.187-2.192c-.62-.32-1.29-.51-2-.56-.12-.02-.25-.02-.38-.02-.81 0-1.59.19-2.29.54-.491.24-.951.57-1.351.97l-3.691 3.687a5.143 5.143 0 0 0 0 7.277c1 1.01 2.32 1.509 3.64 1.509s2.641-.5 3.642-1.51c1.12-1.119 2.07-2.068 2.72-2.708h-.35c-.66 0-1.31-.09-1.93-.28l-1.71 1.71c-.65.659-1.511.979-2.371.979s-1.71-.32-2.37-.98a3.365 3.365 0 0 1 0-4.737c.04-.04.85-.85 1.72-1.71.56-.57 1.14-1.149 1.53-1.529.27-.28.44-.45.44-.45.41-.41.92-.71 1.48-.859.28-.08.58-.12.89-.12.36 0 .71.06 1.041.16.5.17.95.44 1.33.82.39.39.66.85.81 1.339a2 2 0 0 0 .24-.19z" fill="currentColor"></path></svg></button></span>Solution</h3><p>Recreate the site and ensure you provide the correct password on the Linux dialog prompt.</p><h2 id="dk-0045" class="Heading_root__6SfRo"><span class="Heading_anchor__JwDnI"><button class="spectra-Button-root Heading_anchorButton__kxDvK Button_root__8us2L" type="button" aria-label="Copy link to this section" data-size="xs" data-variant="tertiary"><svg aria-hidden="true" class="spectra-Link-icon spectra-icon" fill="none" height="24" viewBox="0 0 24 24" width="24" xmlns="http://www.w3.org/2000/svg"><path d="M20.492 10.786a5.143 5.143 0 0 0 0-7.277C19.492 2.5 18.172 2 16.852 2c-.17 0-.33.01-.49.02-.331.04-.661.1-.981.19-.8.24-1.54.67-2.17 1.3L11.7 5.017l-.06.059q-.06.054-.11.111l-1.01 1.01s-.01.02-.02.03c.11-.02.23-.02.34-.02.67 0 1.32.09 1.94.28q.162-.165.308-.31c.734-.741 1.143-1.154 1.373-1.42l.02.02c.66-.65 1.51-.979 2.37-.979s1.72.33 2.37.98a3.365 3.365 0 0 1 0 4.737l-3.69 3.688c-.24.25-.52.45-.81.6-.19.1-.4.18-.6.24l-.023.008q-.026.011-.048.012c-.29.08-.59.12-.89.12-.35 0-.7-.05-1.03-.16-.18-.06-.36-.13-.53-.22-.29-.15-.57-.35-.81-.6-.39-.39-.66-.85-.81-1.339-.09.05-.17.12-.24.19q-.324.33-.613.617-.29.288-.538.542c.24.45.55.88.93 1.26s.81.69 1.26.93c.63.33 1.301.509 1.991.559.13.02.26.02.39.02.79 0 1.57-.18 2.29-.54.491-.24.951-.56 1.351-.97z" fill="currentColor"></path><path d="m15.407 10.789.004-.003v.01zM15.407 10.789a5.2 5.2 0 0 0-2.187-2.192c-.62-.32-1.29-.51-2-.56-.12-.02-.25-.02-.38-.02-.81 0-1.59.19-2.29.54-.491.24-.951.57-1.351.97l-3.691 3.687a5.143 5.143 0 0 0 0 7.277c1 1.01 2.32 1.509 3.64 1.509s2.641-.5 3.642-1.51c1.12-1.119 2.07-2.068 2.72-2.708h-.35c-.66 0-1.31-.09-1.93-.28l-1.71 1.71c-.65.659-1.511.979-2.371.979s-1.71-.32-2.37-.98a3.365 3.365 0 0 1 0-4.737c.04-.04.85-.85 1.72-1.71.56-.57 1.14-1.149 1.53-1.529.27-.28.44-.45.44-.45.41-.41.92-.71 1.48-.859.28-.08.58-.12.89-.12.36 0 .71.06 1.041.16.5.17.95.44 1.33.82.39.39.66.85.81 1.339a2 2 0 0 0 .24-.19z" fill="currentColor"></path></svg></button></span>DK0045</h2><h3 id="description-certificate-is-not-verified" class="Heading_root__6SfRo"><span class="Heading_anchor__JwDnI"><button class="spectra-Button-root Heading_anchorButton__kxDvK Button_root__8us2L" type="button" aria-label="Copy link to this section" data-size="xs" data-variant="tertiary"><svg aria-hidden="true" class="spectra-Link-icon spectra-icon" fill="none" height="24" viewBox="0 0 24 24" width="24" xmlns="http://www.w3.org/2000/svg"><path d="M20.492 10.786a5.143 5.143 0 0 0 0-7.277C19.492 2.5 18.172 2 16.852 2c-.17 0-.33.01-.49.02-.331.04-.661.1-.981.19-.8.24-1.54.67-2.17 1.3L11.7 5.017l-.06.059q-.06.054-.11.111l-1.01 1.01s-.01.02-.02.03c.11-.02.23-.02.34-.02.67 0 1.32.09 1.94.28q.162-.165.308-.31c.734-.741 1.143-1.154 1.373-1.42l.02.02c.66-.65 1.51-.979 2.37-.979s1.72.33 2.37.98a3.365 3.365 0 0 1 0 4.737l-3.69 3.688c-.24.25-.52.45-.81.6-.19.1-.4.18-.6.24l-.023.008q-.026.011-.048.012c-.29.08-.59.12-.89.12-.35 0-.7-.05-1.03-.16-.18-.06-.36-.13-.53-.22-.29-.15-.57-.35-.81-.6-.39-.39-.66-.85-.81-1.339-.09.05-.17.12-.24.19q-.324.33-.613.617-.29.288-.538.542c.24.45.55.88.93 1.26s.81.69 1.26.93c.63.33 1.301.509 1.991.559.13.02.26.02.39.02.79 0 1.57-.18 2.29-.54.491-.24.951-.56 1.351-.97z" fill="currentColor"></path><path d="m15.407 10.789.004-.003v.01zM15.407 10.789a5.2 5.2 0 0 0-2.187-2.192c-.62-.32-1.29-.51-2-.56-.12-.02-.25-.02-.38-.02-.81 0-1.59.19-2.29.54-.491.24-.951.57-1.351.97l-3.691 3.687a5.143 5.143 0 0 0 0 7.277c1 1.01 2.32 1.509 3.64 1.509s2.641-.5 3.642-1.51c1.12-1.119 2.07-2.068 2.72-2.708h-.35c-.66 0-1.31-.09-1.93-.28l-1.71 1.71c-.65.659-1.511.979-2.371.979s-1.71-.32-2.37-.98a3.365 3.365 0 0 1 0-4.737c.04-.04.85-.85 1.72-1.71.56-.57 1.14-1.149 1.53-1.529.27-.28.44-.45.44-.45.41-.41.92-.71 1.48-.859.28-.08.58-.12.89-.12.36 0 .71.06 1.041.16.5.17.95.44 1.33.82.39.39.66.85.81 1.339a2 2 0 0 0 .24-.19z" fill="currentColor"></path></svg></button></span>Description: Certificate is not verified</h3><p>You may see this error when DevKinsta tries to create a local certificate, but the verification process fails due to an already existing certificate in the database.</p><h3 id="solution-11" class="Heading_root__6SfRo"><span class="Heading_anchor__JwDnI"><button class="spectra-Button-root Heading_anchorButton__kxDvK Button_root__8us2L" type="button" aria-label="Copy link to this section" data-size="xs" data-variant="tertiary"><svg aria-hidden="true" class="spectra-Link-icon spectra-icon" fill="none" height="24" viewBox="0 0 24 24" width="24" xmlns="http://www.w3.org/2000/svg"><path d="M20.492 10.786a5.143 5.143 0 0 0 0-7.277C19.492 2.5 18.172 2 16.852 2c-.17 0-.33.01-.49.02-.331.04-.661.1-.981.19-.8.24-1.54.67-2.17 1.3L11.7 5.017l-.06.059q-.06.054-.11.111l-1.01 1.01s-.01.02-.02.03c.11-.02.23-.02.34-.02.67 0 1.32.09 1.94.28q.162-.165.308-.31c.734-.741 1.143-1.154 1.373-1.42l.02.02c.66-.65 1.51-.979 2.37-.979s1.72.33 2.37.98a3.365 3.365 0 0 1 0 4.737l-3.69 3.688c-.24.25-.52.45-.81.6-.19.1-.4.18-.6.24l-.023.008q-.026.011-.048.012c-.29.08-.59.12-.89.12-.35 0-.7-.05-1.03-.16-.18-.06-.36-.13-.53-.22-.29-.15-.57-.35-.81-.6-.39-.39-.66-.85-.81-1.339-.09.05-.17.12-.24.19q-.324.33-.613.617-.29.288-.538.542c.24.45.55.88.93 1.26s.81.69 1.26.93c.63.33 1.301.509 1.991.559.13.02.26.02.39.02.79 0 1.57-.18 2.29-.54.491-.24.951-.56 1.351-.97z" fill="currentColor"></path><path d="m15.407 10.789.004-.003v.01zM15.407 10.789a5.2 5.2 0 0 0-2.187-2.192c-.62-.32-1.29-.51-2-.56-.12-.02-.25-.02-.38-.02-.81 0-1.59.19-2.29.54-.491.24-.951.57-1.351.97l-3.691 3.687a5.143 5.143 0 0 0 0 7.277c1 1.01 2.32 1.509 3.64 1.509s2.641-.5 3.642-1.51c1.12-1.119 2.07-2.068 2.72-2.708h-.35c-.66 0-1.31-.09-1.93-.28l-1.71 1.71c-.65.659-1.511.979-2.371.979s-1.71-.32-2.37-.98a3.365 3.365 0 0 1 0-4.737c.04-.04.85-.85 1.72-1.71.56-.57 1.14-1.149 1.53-1.529.27-.28.44-.45.44-.45.41-.41.92-.71 1.48-.859.28-.08.58-.12.89-.12.36 0 .71.06 1.041.16.5.17.95.44 1.33.82.39.39.66.85.81 1.339a2 2 0 0 0 .24-.19z" fill="currentColor"></path></svg></button></span>Solution</h3><p>For advanced users: Find and manually delete the corresponding certificates from your database located at “home/yourusername/.pki/nssdb/cert9.db”</p><h2 id="dk-0046" class="Heading_root__6SfRo"><span class="Heading_anchor__JwDnI"><button class="spectra-Button-root Heading_anchorButton__kxDvK Button_root__8us2L" type="button" aria-label="Copy link to this section" data-size="xs" data-variant="tertiary"><svg aria-hidden="true" class="spectra-Link-icon spectra-icon" fill="none" height="24" viewBox="0 0 24 24" width="24" xmlns="http://www.w3.org/2000/svg"><path d="M20.492 10.786a5.143 5.143 0 0 0 0-7.277C19.492 2.5 18.172 2 16.852 2c-.17 0-.33.01-.49.02-.331.04-.661.1-.981.19-.8.24-1.54.67-2.17 1.3L11.7 5.017l-.06.059q-.06.054-.11.111l-1.01 1.01s-.01.02-.02.03c.11-.02.23-.02.34-.02.67 0 1.32.09 1.94.28q.162-.165.308-.31c.734-.741 1.143-1.154 1.373-1.42l.02.02c.66-.65 1.51-.979 2.37-.979s1.72.33 2.37.98a3.365 3.365 0 0 1 0 4.737l-3.69 3.688c-.24.25-.52.45-.81.6-.19.1-.4.18-.6.24l-.023.008q-.026.011-.048.012c-.29.08-.59.12-.89.12-.35 0-.7-.05-1.03-.16-.18-.06-.36-.13-.53-.22-.29-.15-.57-.35-.81-.6-.39-.39-.66-.85-.81-1.339-.09.05-.17.12-.24.19q-.324.33-.613.617-.29.288-.538.542c.24.45.55.88.93 1.26s.81.69 1.26.93c.63.33 1.301.509 1.991.559.13.02.26.02.39.02.79 0 1.57-.18 2.29-.54.491-.24.951-.56 1.351-.97z" fill="currentColor"></path><path d="m15.407 10.789.004-.003v.01zM15.407 10.789a5.2 5.2 0 0 0-2.187-2.192c-.62-.32-1.29-.51-2-.56-.12-.02-.25-.02-.38-.02-.81 0-1.59.19-2.29.54-.491.24-.951.57-1.351.97l-3.691 3.687a5.143 5.143 0 0 0 0 7.277c1 1.01 2.32 1.509 3.64 1.509s2.641-.5 3.642-1.51c1.12-1.119 2.07-2.068 2.72-2.708h-.35c-.66 0-1.31-.09-1.93-.28l-1.71 1.71c-.65.659-1.511.979-2.371.979s-1.71-.32-2.37-.98a3.365 3.365 0 0 1 0-4.737c.04-.04.85-.85 1.72-1.71.56-.57 1.14-1.149 1.53-1.529.27-.28.44-.45.44-.45.41-.41.92-.71 1.48-.859.28-.08.58-.12.89-.12.36 0 .71.06 1.041.16.5.17.95.44 1.33.82.39.39.66.85.81 1.339a2 2 0 0 0 .24-.19z" fill="currentColor"></path></svg></button></span>DK0046</h2><h3 id="description-failed-to-install-certutil-package" class="Heading_root__6SfRo"><span class="Heading_anchor__JwDnI"><button class="spectra-Button-root Heading_anchorButton__kxDvK Button_root__8us2L" type="button" aria-label="Copy link to this section" data-size="xs" data-variant="tertiary"><svg aria-hidden="true" class="spectra-Link-icon spectra-icon" fill="none" height="24" viewBox="0 0 24 24" width="24" xmlns="http://www.w3.org/2000/svg"><path d="M20.492 10.786a5.143 5.143 0 0 0 0-7.277C19.492 2.5 18.172 2 16.852 2c-.17 0-.33.01-.49.02-.331.04-.661.1-.981.19-.8.24-1.54.67-2.17 1.3L11.7 5.017l-.06.059q-.06.054-.11.111l-1.01 1.01s-.01.02-.02.03c.11-.02.23-.02.34-.02.67 0 1.32.09 1.94.28q.162-.165.308-.31c.734-.741 1.143-1.154 1.373-1.42l.02.02c.66-.65 1.51-.979 2.37-.979s1.72.33 2.37.98a3.365 3.365 0 0 1 0 4.737l-3.69 3.688c-.24.25-.52.45-.81.6-.19.1-.4.18-.6.24l-.023.008q-.026.011-.048.012c-.29.08-.59.12-.89.12-.35 0-.7-.05-1.03-.16-.18-.06-.36-.13-.53-.22-.29-.15-.57-.35-.81-.6-.39-.39-.66-.85-.81-1.339-.09.05-.17.12-.24.19q-.324.33-.613.617-.29.288-.538.542c.24.45.55.88.93 1.26s.81.69 1.26.93c.63.33 1.301.509 1.991.559.13.02.26.02.39.02.79 0 1.57-.18 2.29-.54.491-.24.951-.56 1.351-.97z" fill="currentColor"></path><path d="m15.407 10.789.004-.003v.01zM15.407 10.789a5.2 5.2 0 0 0-2.187-2.192c-.62-.32-1.29-.51-2-.56-.12-.02-.25-.02-.38-.02-.81 0-1.59.19-2.29.54-.491.24-.951.57-1.351.97l-3.691 3.687a5.143 5.143 0 0 0 0 7.277c1 1.01 2.32 1.509 3.64 1.509s2.641-.5 3.642-1.51c1.12-1.119 2.07-2.068 2.72-2.708h-.35c-.66 0-1.31-.09-1.93-.28l-1.71 1.71c-.65.659-1.511.979-2.371.979s-1.71-.32-2.37-.98a3.365 3.365 0 0 1 0-4.737c.04-.04.85-.85 1.72-1.71.56-.57 1.14-1.149 1.53-1.529.27-.28.44-.45.44-.45.41-.41.92-.71 1.48-.859.28-.08.58-.12.89-.12.36 0 .71.06 1.041.16.5.17.95.44 1.33.82.39.39.66.85.81 1.339a2 2 0 0 0 .24-.19z" fill="currentColor"></path></svg></button></span>Description: Failed to install certutil package</h3><p>You may see this error when DevKinsta tries to install missing packages that are necessary to create and manage certificates on your Linux system.</p><h3 id="solution-12" class="Heading_root__6SfRo"><span class="Heading_anchor__JwDnI"><button class="spectra-Button-root Heading_anchorButton__kxDvK Button_root__8us2L" type="button" aria-label="Copy link to this section" data-size="xs" data-variant="tertiary"><svg aria-hidden="true" class="spectra-Link-icon spectra-icon" fill="none" height="24" viewBox="0 0 24 24" width="24" xmlns="http://www.w3.org/2000/svg"><path d="M20.492 10.786a5.143 5.143 0 0 0 0-7.277C19.492 2.5 18.172 2 16.852 2c-.17 0-.33.01-.49.02-.331.04-.661.1-.981.19-.8.24-1.54.67-2.17 1.3L11.7 5.017l-.06.059q-.06.054-.11.111l-1.01 1.01s-.01.02-.02.03c.11-.02.23-.02.34-.02.67 0 1.32.09 1.94.28q.162-.165.308-.31c.734-.741 1.143-1.154 1.373-1.42l.02.02c.66-.65 1.51-.979 2.37-.979s1.72.33 2.37.98a3.365 3.365 0 0 1 0 4.737l-3.69 3.688c-.24.25-.52.45-.81.6-.19.1-.4.18-.6.24l-.023.008q-.026.011-.048.012c-.29.08-.59.12-.89.12-.35 0-.7-.05-1.03-.16-.18-.06-.36-.13-.53-.22-.29-.15-.57-.35-.81-.6-.39-.39-.66-.85-.81-1.339-.09.05-.17.12-.24.19q-.324.33-.613.617-.29.288-.538.542c.24.45.55.88.93 1.26s.81.69 1.26.93c.63.33 1.301.509 1.991.559.13.02.26.02.39.02.79 0 1.57-.18 2.29-.54.491-.24.951-.56 1.351-.97z" fill="currentColor"></path><path d="m15.407 10.789.004-.003v.01zM15.407 10.789a5.2 5.2 0 0 0-2.187-2.192c-.62-.32-1.29-.51-2-.56-.12-.02-.25-.02-.38-.02-.81 0-1.59.19-2.29.54-.491.24-.951.57-1.351.97l-3.691 3.687a5.143 5.143 0 0 0 0 7.277c1 1.01 2.32 1.509 3.64 1.509s2.641-.5 3.642-1.51c1.12-1.119 2.07-2.068 2.72-2.708h-.35c-.66 0-1.31-.09-1.93-.28l-1.71 1.71c-.65.659-1.511.979-2.371.979s-1.71-.32-2.37-.98a3.365 3.365 0 0 1 0-4.737c.04-.04.85-.85 1.72-1.71.56-.57 1.14-1.149 1.53-1.529.27-.28.44-.45.44-.45.41-.41.92-.71 1.48-.859.28-.08.58-.12.89-.12.36 0 .71.06 1.041.16.5.17.95.44 1.33.82.39.39.66.85.81 1.339a2 2 0 0 0 .24-.19z" fill="currentColor"></path></svg></button></span>Solution</h3><p>Open a terminal window and run <code>sudo apt update</code>, then retry the SSL creation in DevKinsta. You can also try to manually install the necessary packages by running <code>sudo apt install libnss3-tools</code> or by combining the two commands by running <code>sudo apt update && apt install libnss3-tools</code>. To check if the installation was successful, run <code>certutil</code> in the terminal and check the output.</p><h2 id="dk-0047" class="Heading_root__6SfRo"><span class="Heading_anchor__JwDnI"><button class="spectra-Button-root Heading_anchorButton__kxDvK Button_root__8us2L" type="button" aria-label="Copy link to this section" data-size="xs" data-variant="tertiary"><svg aria-hidden="true" class="spectra-Link-icon spectra-icon" fill="none" height="24" viewBox="0 0 24 24" width="24" xmlns="http://www.w3.org/2000/svg"><path d="M20.492 10.786a5.143 5.143 0 0 0 0-7.277C19.492 2.5 18.172 2 16.852 2c-.17 0-.33.01-.49.02-.331.04-.661.1-.981.19-.8.24-1.54.67-2.17 1.3L11.7 5.017l-.06.059q-.06.054-.11.111l-1.01 1.01s-.01.02-.02.03c.11-.02.23-.02.34-.02.67 0 1.32.09 1.94.28q.162-.165.308-.31c.734-.741 1.143-1.154 1.373-1.42l.02.02c.66-.65 1.51-.979 2.37-.979s1.72.33 2.37.98a3.365 3.365 0 0 1 0 4.737l-3.69 3.688c-.24.25-.52.45-.81.6-.19.1-.4.18-.6.24l-.023.008q-.026.011-.048.012c-.29.08-.59.12-.89.12-.35 0-.7-.05-1.03-.16-.18-.06-.36-.13-.53-.22-.29-.15-.57-.35-.81-.6-.39-.39-.66-.85-.81-1.339-.09.05-.17.12-.24.19q-.324.33-.613.617-.29.288-.538.542c.24.45.55.88.93 1.26s.81.69 1.26.93c.63.33 1.301.509 1.991.559.13.02.26.02.39.02.79 0 1.57-.18 2.29-.54.491-.24.951-.56 1.351-.97z" fill="currentColor"></path><path d="m15.407 10.789.004-.003v.01zM15.407 10.789a5.2 5.2 0 0 0-2.187-2.192c-.62-.32-1.29-.51-2-.56-.12-.02-.25-.02-.38-.02-.81 0-1.59.19-2.29.54-.491.24-.951.57-1.351.97l-3.691 3.687a5.143 5.143 0 0 0 0 7.277c1 1.01 2.32 1.509 3.64 1.509s2.641-.5 3.642-1.51c1.12-1.119 2.07-2.068 2.72-2.708h-.35c-.66 0-1.31-.09-1.93-.28l-1.71 1.71c-.65.659-1.511.979-2.371.979s-1.71-.32-2.37-.98a3.365 3.365 0 0 1 0-4.737c.04-.04.85-.85 1.72-1.71.56-.57 1.14-1.149 1.53-1.529.27-.28.44-.45.44-.45.41-.41.92-.71 1.48-.859.28-.08.58-.12.89-.12.36 0 .71.06 1.041.16.5.17.95.44 1.33.82.39.39.66.85.81 1.339a2 2 0 0 0 .24-.19z" fill="currentColor"></path></svg></button></span>DK0047</h2><h3 id="description-devkinsta-couldnt-overwrite-sites-ini-site-creation-is-failed" class="Heading_root__6SfRo"><span class="Heading_anchor__JwDnI"><button class="spectra-Button-root Heading_anchorButton__kxDvK Button_root__8us2L" type="button" aria-label="Copy link to this section" data-size="xs" data-variant="tertiary"><svg aria-hidden="true" class="spectra-Link-icon spectra-icon" fill="none" height="24" viewBox="0 0 24 24" width="24" xmlns="http://www.w3.org/2000/svg"><path d="M20.492 10.786a5.143 5.143 0 0 0 0-7.277C19.492 2.5 18.172 2 16.852 2c-.17 0-.33.01-.49.02-.331.04-.661.1-.981.19-.8.24-1.54.67-2.17 1.3L11.7 5.017l-.06.059q-.06.054-.11.111l-1.01 1.01s-.01.02-.02.03c.11-.02.23-.02.34-.02.67 0 1.32.09 1.94.28q.162-.165.308-.31c.734-.741 1.143-1.154 1.373-1.42l.02.02c.66-.65 1.51-.979 2.37-.979s1.72.33 2.37.98a3.365 3.365 0 0 1 0 4.737l-3.69 3.688c-.24.25-.52.45-.81.6-.19.1-.4.18-.6.24l-.023.008q-.026.011-.048.012c-.29.08-.59.12-.89.12-.35 0-.7-.05-1.03-.16-.18-.06-.36-.13-.53-.22-.29-.15-.57-.35-.81-.6-.39-.39-.66-.85-.81-1.339-.09.05-.17.12-.24.19q-.324.33-.613.617-.29.288-.538.542c.24.45.55.88.93 1.26s.81.69 1.26.93c.63.33 1.301.509 1.991.559.13.02.26.02.39.02.79 0 1.57-.18 2.29-.54.491-.24.951-.56 1.351-.97z" fill="currentColor"></path><path d="m15.407 10.789.004-.003v.01zM15.407 10.789a5.2 5.2 0 0 0-2.187-2.192c-.62-.32-1.29-.51-2-.56-.12-.02-.25-.02-.38-.02-.81 0-1.59.19-2.29.54-.491.24-.951.57-1.351.97l-3.691 3.687a5.143 5.143 0 0 0 0 7.277c1 1.01 2.32 1.509 3.64 1.509s2.641-.5 3.642-1.51c1.12-1.119 2.07-2.068 2.72-2.708h-.35c-.66 0-1.31-.09-1.93-.28l-1.71 1.71c-.65.659-1.511.979-2.371.979s-1.71-.32-2.37-.98a3.365 3.365 0 0 1 0-4.737c.04-.04.85-.85 1.72-1.71.56-.57 1.14-1.149 1.53-1.529.27-.28.44-.45.44-.45.41-.41.92-.71 1.48-.859.28-.08.58-.12.89-.12.36 0 .71.06 1.041.16.5.17.95.44 1.33.82.39.39.66.85.81 1.339a2 2 0 0 0 .24-.19z" fill="currentColor"></path></svg></button></span>Description: DevKinsta couldn’t overwrite sites.ini. Site creation is failed.</h3><p>You may see this error when DevKinsta wants to overwrite the <strong>sites.ini</strong> file in your DevKinsta root Folder.</p><h3 id="solution-13" class="Heading_root__6SfRo"><span class="Heading_anchor__JwDnI"><button class="spectra-Button-root Heading_anchorButton__kxDvK Button_root__8us2L" type="button" aria-label="Copy link to this section" data-size="xs" data-variant="tertiary"><svg aria-hidden="true" class="spectra-Link-icon spectra-icon" fill="none" height="24" viewBox="0 0 24 24" width="24" xmlns="http://www.w3.org/2000/svg"><path d="M20.492 10.786a5.143 5.143 0 0 0 0-7.277C19.492 2.5 18.172 2 16.852 2c-.17 0-.33.01-.49.02-.331.04-.661.1-.981.19-.8.24-1.54.67-2.17 1.3L11.7 5.017l-.06.059q-.06.054-.11.111l-1.01 1.01s-.01.02-.02.03c.11-.02.23-.02.34-.02.67 0 1.32.09 1.94.28q.162-.165.308-.31c.734-.741 1.143-1.154 1.373-1.42l.02.02c.66-.65 1.51-.979 2.37-.979s1.72.33 2.37.98a3.365 3.365 0 0 1 0 4.737l-3.69 3.688c-.24.25-.52.45-.81.6-.19.1-.4.18-.6.24l-.023.008q-.026.011-.048.012c-.29.08-.59.12-.89.12-.35 0-.7-.05-1.03-.16-.18-.06-.36-.13-.53-.22-.29-.15-.57-.35-.81-.6-.39-.39-.66-.85-.81-1.339-.09.05-.17.12-.24.19q-.324.33-.613.617-.29.288-.538.542c.24.45.55.88.93 1.26s.81.69 1.26.93c.63.33 1.301.509 1.991.559.13.02.26.02.39.02.79 0 1.57-.18 2.29-.54.491-.24.951-.56 1.351-.97z" fill="currentColor"></path><path d="m15.407 10.789.004-.003v.01zM15.407 10.789a5.2 5.2 0 0 0-2.187-2.192c-.62-.32-1.29-.51-2-.56-.12-.02-.25-.02-.38-.02-.81 0-1.59.19-2.29.54-.491.24-.951.57-1.351.97l-3.691 3.687a5.143 5.143 0 0 0 0 7.277c1 1.01 2.32 1.509 3.64 1.509s2.641-.5 3.642-1.51c1.12-1.119 2.07-2.068 2.72-2.708h-.35c-.66 0-1.31-.09-1.93-.28l-1.71 1.71c-.65.659-1.511.979-2.371.979s-1.71-.32-2.37-.98a3.365 3.365 0 0 1 0-4.737c.04-.04.85-.85 1.72-1.71.56-.57 1.14-1.149 1.53-1.529.27-.28.44-.45.44-.45.41-.41.92-.71 1.48-.859.28-.08.58-.12.89-.12.36 0 .71.06 1.041.16.5.17.95.44 1.33.82.39.39.66.85.81 1.339a2 2 0 0 0 .24-.19z" fill="currentColor"></path></svg></button></span>Solution</h3><p>Navigate to your root DevKinsta folder, open the <strong>kinsta</strong> folder, delete the <strong>sites.ini</strong> file, and then start DevKinsta.</p><h2 id="dk-0048" class="Heading_root__6SfRo"><span class="Heading_anchor__JwDnI"><button class="spectra-Button-root Heading_anchorButton__kxDvK Button_root__8us2L" type="button" aria-label="Copy link to this section" data-size="xs" data-variant="tertiary"><svg aria-hidden="true" class="spectra-Link-icon spectra-icon" fill="none" height="24" viewBox="0 0 24 24" width="24" xmlns="http://www.w3.org/2000/svg"><path d="M20.492 10.786a5.143 5.143 0 0 0 0-7.277C19.492 2.5 18.172 2 16.852 2c-.17 0-.33.01-.49.02-.331.04-.661.1-.981.19-.8.24-1.54.67-2.17 1.3L11.7 5.017l-.06.059q-.06.054-.11.111l-1.01 1.01s-.01.02-.02.03c.11-.02.23-.02.34-.02.67 0 1.32.09 1.94.28q.162-.165.308-.31c.734-.741 1.143-1.154 1.373-1.42l.02.02c.66-.65 1.51-.979 2.37-.979s1.72.33 2.37.98a3.365 3.365 0 0 1 0 4.737l-3.69 3.688c-.24.25-.52.45-.81.6-.19.1-.4.18-.6.24l-.023.008q-.026.011-.048.012c-.29.08-.59.12-.89.12-.35 0-.7-.05-1.03-.16-.18-.06-.36-.13-.53-.22-.29-.15-.57-.35-.81-.6-.39-.39-.66-.85-.81-1.339-.09.05-.17.12-.24.19q-.324.33-.613.617-.29.288-.538.542c.24.45.55.88.93 1.26s.81.69 1.26.93c.63.33 1.301.509 1.991.559.13.02.26.02.39.02.79 0 1.57-.18 2.29-.54.491-.24.951-.56 1.351-.97z" fill="currentColor"></path><path d="m15.407 10.789.004-.003v.01zM15.407 10.789a5.2 5.2 0 0 0-2.187-2.192c-.62-.32-1.29-.51-2-.56-.12-.02-.25-.02-.38-.02-.81 0-1.59.19-2.29.54-.491.24-.951.57-1.351.97l-3.691 3.687a5.143 5.143 0 0 0 0 7.277c1 1.01 2.32 1.509 3.64 1.509s2.641-.5 3.642-1.51c1.12-1.119 2.07-2.068 2.72-2.708h-.35c-.66 0-1.31-.09-1.93-.28l-1.71 1.71c-.65.659-1.511.979-2.371.979s-1.71-.32-2.37-.98a3.365 3.365 0 0 1 0-4.737c.04-.04.85-.85 1.72-1.71.56-.57 1.14-1.149 1.53-1.529.27-.28.44-.45.44-.45.41-.41.92-.71 1.48-.859.28-.08.58-.12.89-.12.36 0 .71.06 1.041.16.5.17.95.44 1.33.82.39.39.66.85.81 1.339a2 2 0 0 0 .24-.19z" fill="currentColor"></path></svg></button></span>DK0048</h2><h3 id="description-you-dont-have-the-necessary-privileges-to-start-the-docker-client-please-set-the-required-permissions-and-try-again" class="Heading_root__6SfRo"><span class="Heading_anchor__JwDnI"><button class="spectra-Button-root Heading_anchorButton__kxDvK Button_root__8us2L" type="button" aria-label="Copy link to this section" data-size="xs" data-variant="tertiary"><svg aria-hidden="true" class="spectra-Link-icon spectra-icon" fill="none" height="24" viewBox="0 0 24 24" width="24" xmlns="http://www.w3.org/2000/svg"><path d="M20.492 10.786a5.143 5.143 0 0 0 0-7.277C19.492 2.5 18.172 2 16.852 2c-.17 0-.33.01-.49.02-.331.04-.661.1-.981.19-.8.24-1.54.67-2.17 1.3L11.7 5.017l-.06.059q-.06.054-.11.111l-1.01 1.01s-.01.02-.02.03c.11-.02.23-.02.34-.02.67 0 1.32.09 1.94.28q.162-.165.308-.31c.734-.741 1.143-1.154 1.373-1.42l.02.02c.66-.65 1.51-.979 2.37-.979s1.72.33 2.37.98a3.365 3.365 0 0 1 0 4.737l-3.69 3.688c-.24.25-.52.45-.81.6-.19.1-.4.18-.6.24l-.023.008q-.026.011-.048.012c-.29.08-.59.12-.89.12-.35 0-.7-.05-1.03-.16-.18-.06-.36-.13-.53-.22-.29-.15-.57-.35-.81-.6-.39-.39-.66-.85-.81-1.339-.09.05-.17.12-.24.19q-.324.33-.613.617-.29.288-.538.542c.24.45.55.88.93 1.26s.81.69 1.26.93c.63.33 1.301.509 1.991.559.13.02.26.02.39.02.79 0 1.57-.18 2.29-.54.491-.24.951-.56 1.351-.97z" fill="currentColor"></path><path d="m15.407 10.789.004-.003v.01zM15.407 10.789a5.2 5.2 0 0 0-2.187-2.192c-.62-.32-1.29-.51-2-.56-.12-.02-.25-.02-.38-.02-.81 0-1.59.19-2.29.54-.491.24-.951.57-1.351.97l-3.691 3.687a5.143 5.143 0 0 0 0 7.277c1 1.01 2.32 1.509 3.64 1.509s2.641-.5 3.642-1.51c1.12-1.119 2.07-2.068 2.72-2.708h-.35c-.66 0-1.31-.09-1.93-.28l-1.71 1.71c-.65.659-1.511.979-2.371.979s-1.71-.32-2.37-.98a3.365 3.365 0 0 1 0-4.737c.04-.04.85-.85 1.72-1.71.56-.57 1.14-1.149 1.53-1.529.27-.28.44-.45.44-.45.41-.41.92-.71 1.48-.859.28-.08.58-.12.89-.12.36 0 .71.06 1.041.16.5.17.95.44 1.33.82.39.39.66.85.81 1.339a2 2 0 0 0 .24-.19z" fill="currentColor"></path></svg></button></span>Description: You don’t have the necessary privileges to start the Docker client. Please set the required permissions and try again.</h3><p>You may see this error if you use Linux and the Docker client does not have the necessary privileges or permissions to start on your system.</p><h3 id="solution-14" class="Heading_root__6SfRo"><span class="Heading_anchor__JwDnI"><button class="spectra-Button-root Heading_anchorButton__kxDvK Button_root__8us2L" type="button" aria-label="Copy link to this section" data-size="xs" data-variant="tertiary"><svg aria-hidden="true" class="spectra-Link-icon spectra-icon" fill="none" height="24" viewBox="0 0 24 24" width="24" xmlns="http://www.w3.org/2000/svg"><path d="M20.492 10.786a5.143 5.143 0 0 0 0-7.277C19.492 2.5 18.172 2 16.852 2c-.17 0-.33.01-.49.02-.331.04-.661.1-.981.19-.8.24-1.54.67-2.17 1.3L11.7 5.017l-.06.059q-.06.054-.11.111l-1.01 1.01s-.01.02-.02.03c.11-.02.23-.02.34-.02.67 0 1.32.09 1.94.28q.162-.165.308-.31c.734-.741 1.143-1.154 1.373-1.42l.02.02c.66-.65 1.51-.979 2.37-.979s1.72.33 2.37.98a3.365 3.365 0 0 1 0 4.737l-3.69 3.688c-.24.25-.52.45-.81.6-.19.1-.4.18-.6.24l-.023.008q-.026.011-.048.012c-.29.08-.59.12-.89.12-.35 0-.7-.05-1.03-.16-.18-.06-.36-.13-.53-.22-.29-.15-.57-.35-.81-.6-.39-.39-.66-.85-.81-1.339-.09.05-.17.12-.24.19q-.324.33-.613.617-.29.288-.538.542c.24.45.55.88.93 1.26s.81.69 1.26.93c.63.33 1.301.509 1.991.559.13.02.26.02.39.02.79 0 1.57-.18 2.29-.54.491-.24.951-.56 1.351-.97z" fill="currentColor"></path><path d="m15.407 10.789.004-.003v.01zM15.407 10.789a5.2 5.2 0 0 0-2.187-2.192c-.62-.32-1.29-.51-2-.56-.12-.02-.25-.02-.38-.02-.81 0-1.59.19-2.29.54-.491.24-.951.57-1.351.97l-3.691 3.687a5.143 5.143 0 0 0 0 7.277c1 1.01 2.32 1.509 3.64 1.509s2.641-.5 3.642-1.51c1.12-1.119 2.07-2.068 2.72-2.708h-.35c-.66 0-1.31-.09-1.93-.28l-1.71 1.71c-.65.659-1.511.979-2.371.979s-1.71-.32-2.37-.98a3.365 3.365 0 0 1 0-4.737c.04-.04.85-.85 1.72-1.71.56-.57 1.14-1.149 1.53-1.529.27-.28.44-.45.44-.45.41-.41.92-.71 1.48-.859.28-.08.58-.12.89-.12.36 0 .71.06 1.041.16.5.17.95.44 1.33.82.39.39.66.85.81 1.339a2 2 0 0 0 .24-.19z" fill="currentColor"></path></svg></button></span>Solution</h3><p>You need to check your user profile to ensure you have the necessary permissions to run the Docker client.</p><p>To temporarily give permissions to your user profile (for the current session only), run <code>sudo chmod 666 /var/run/docker.sock</code> in the terminal and click <strong>Retry</strong> in DevKinsta to continue the startup process.</p><p>If you want to set the permissions permanently (recommended), add your user profile to the Docker group by following the steps below.</p><ol><li>Make sure the Docker group exists by running <code>sudo groupadd docker</code> in the terminal.</li><li>Run the <code>groups</code> command to check if your user is added to the Docker group.</li><li>If you need to add your user to the Docker group, run <code>sudo usermod -aG docker $USER</code>.</li><li>Run <code>sudo chmod 666 /var/run/docker.sock</code> to set the permission.</li><li>Log in and log out in order for the changes to take effect.</li></ol><h2 id="dk-0049" class="Heading_root__6SfRo"><span class="Heading_anchor__JwDnI"><button class="spectra-Button-root Heading_anchorButton__kxDvK Button_root__8us2L" type="button" aria-label="Copy link to this section" data-size="xs" data-variant="tertiary"><svg aria-hidden="true" class="spectra-Link-icon spectra-icon" fill="none" height="24" viewBox="0 0 24 24" width="24" xmlns="http://www.w3.org/2000/svg"><path d="M20.492 10.786a5.143 5.143 0 0 0 0-7.277C19.492 2.5 18.172 2 16.852 2c-.17 0-.33.01-.49.02-.331.04-.661.1-.981.19-.8.24-1.54.67-2.17 1.3L11.7 5.017l-.06.059q-.06.054-.11.111l-1.01 1.01s-.01.02-.02.03c.11-.02.23-.02.34-.02.67 0 1.32.09 1.94.28q.162-.165.308-.31c.734-.741 1.143-1.154 1.373-1.42l.02.02c.66-.65 1.51-.979 2.37-.979s1.72.33 2.37.98a3.365 3.365 0 0 1 0 4.737l-3.69 3.688c-.24.25-.52.45-.81.6-.19.1-.4.18-.6.24l-.023.008q-.026.011-.048.012c-.29.08-.59.12-.89.12-.35 0-.7-.05-1.03-.16-.18-.06-.36-.13-.53-.22-.29-.15-.57-.35-.81-.6-.39-.39-.66-.85-.81-1.339-.09.05-.17.12-.24.19q-.324.33-.613.617-.29.288-.538.542c.24.45.55.88.93 1.26s.81.69 1.26.93c.63.33 1.301.509 1.991.559.13.02.26.02.39.02.79 0 1.57-.18 2.29-.54.491-.24.951-.56 1.351-.97z" fill="currentColor"></path><path d="m15.407 10.789.004-.003v.01zM15.407 10.789a5.2 5.2 0 0 0-2.187-2.192c-.62-.32-1.29-.51-2-.56-.12-.02-.25-.02-.38-.02-.81 0-1.59.19-2.29.54-.491.24-.951.57-1.351.97l-3.691 3.687a5.143 5.143 0 0 0 0 7.277c1 1.01 2.32 1.509 3.64 1.509s2.641-.5 3.642-1.51c1.12-1.119 2.07-2.068 2.72-2.708h-.35c-.66 0-1.31-.09-1.93-.28l-1.71 1.71c-.65.659-1.511.979-2.371.979s-1.71-.32-2.37-.98a3.365 3.365 0 0 1 0-4.737c.04-.04.85-.85 1.72-1.71.56-.57 1.14-1.149 1.53-1.529.27-.28.44-.45.44-.45.41-.41.92-.71 1.48-.859.28-.08.58-.12.89-.12.36 0 .71.06 1.041.16.5.17.95.44 1.33.82.39.39.66.85.81 1.339a2 2 0 0 0 .24-.19z" fill="currentColor"></path></svg></button></span>DK0049</h2><h3 id="description-could-not-delete-sites-content" class="Heading_root__6SfRo"><span class="Heading_anchor__JwDnI"><button class="spectra-Button-root Heading_anchorButton__kxDvK Button_root__8us2L" type="button" aria-label="Copy link to this section" data-size="xs" data-variant="tertiary"><svg aria-hidden="true" class="spectra-Link-icon spectra-icon" fill="none" height="24" viewBox="0 0 24 24" width="24" xmlns="http://www.w3.org/2000/svg"><path d="M20.492 10.786a5.143 5.143 0 0 0 0-7.277C19.492 2.5 18.172 2 16.852 2c-.17 0-.33.01-.49.02-.331.04-.661.1-.981.19-.8.24-1.54.67-2.17 1.3L11.7 5.017l-.06.059q-.06.054-.11.111l-1.01 1.01s-.01.02-.02.03c.11-.02.23-.02.34-.02.67 0 1.32.09 1.94.28q.162-.165.308-.31c.734-.741 1.143-1.154 1.373-1.42l.02.02c.66-.65 1.51-.979 2.37-.979s1.72.33 2.37.98a3.365 3.365 0 0 1 0 4.737l-3.69 3.688c-.24.25-.52.45-.81.6-.19.1-.4.18-.6.24l-.023.008q-.026.011-.048.012c-.29.08-.59.12-.89.12-.35 0-.7-.05-1.03-.16-.18-.06-.36-.13-.53-.22-.29-.15-.57-.35-.81-.6-.39-.39-.66-.85-.81-1.339-.09.05-.17.12-.24.19q-.324.33-.613.617-.29.288-.538.542c.24.45.55.88.93 1.26s.81.69 1.26.93c.63.33 1.301.509 1.991.559.13.02.26.02.39.02.79 0 1.57-.18 2.29-.54.491-.24.951-.56 1.351-.97z" fill="currentColor"></path><path d="m15.407 10.789.004-.003v.01zM15.407 10.789a5.2 5.2 0 0 0-2.187-2.192c-.62-.32-1.29-.51-2-.56-.12-.02-.25-.02-.38-.02-.81 0-1.59.19-2.29.54-.491.24-.951.57-1.351.97l-3.691 3.687a5.143 5.143 0 0 0 0 7.277c1 1.01 2.32 1.509 3.64 1.509s2.641-.5 3.642-1.51c1.12-1.119 2.07-2.068 2.72-2.708h-.35c-.66 0-1.31-.09-1.93-.28l-1.71 1.71c-.65.659-1.511.979-2.371.979s-1.71-.32-2.37-.98a3.365 3.365 0 0 1 0-4.737c.04-.04.85-.85 1.72-1.71.56-.57 1.14-1.149 1.53-1.529.27-.28.44-.45.44-.45.41-.41.92-.71 1.48-.859.28-.08.58-.12.89-.12.36 0 .71.06 1.041.16.5.17.95.44 1.33.82.39.39.66.85.81 1.339a2 2 0 0 0 .24-.19z" fill="currentColor"></path></svg></button></span>Description: Could not delete site’s content.</h3><p>You may see this error if the <strong>devkinsta_nginx</strong> Docker container is not running when you are trying to delete a site’s content.</p><h3 id="solution-15" class="Heading_root__6SfRo"><span class="Heading_anchor__JwDnI"><button class="spectra-Button-root Heading_anchorButton__kxDvK Button_root__8us2L" type="button" aria-label="Copy link to this section" data-size="xs" data-variant="tertiary"><svg aria-hidden="true" class="spectra-Link-icon spectra-icon" fill="none" height="24" viewBox="0 0 24 24" width="24" xmlns="http://www.w3.org/2000/svg"><path d="M20.492 10.786a5.143 5.143 0 0 0 0-7.277C19.492 2.5 18.172 2 16.852 2c-.17 0-.33.01-.49.02-.331.04-.661.1-.981.19-.8.24-1.54.67-2.17 1.3L11.7 5.017l-.06.059q-.06.054-.11.111l-1.01 1.01s-.01.02-.02.03c.11-.02.23-.02.34-.02.67 0 1.32.09 1.94.28q.162-.165.308-.31c.734-.741 1.143-1.154 1.373-1.42l.02.02c.66-.65 1.51-.979 2.37-.979s1.72.33 2.37.98a3.365 3.365 0 0 1 0 4.737l-3.69 3.688c-.24.25-.52.45-.81.6-.19.1-.4.18-.6.24l-.023.008q-.026.011-.048.012c-.29.08-.59.12-.89.12-.35 0-.7-.05-1.03-.16-.18-.06-.36-.13-.53-.22-.29-.15-.57-.35-.81-.6-.39-.39-.66-.85-.81-1.339-.09.05-.17.12-.24.19q-.324.33-.613.617-.29.288-.538.542c.24.45.55.88.93 1.26s.81.69 1.26.93c.63.33 1.301.509 1.991.559.13.02.26.02.39.02.79 0 1.57-.18 2.29-.54.491-.24.951-.56 1.351-.97z" fill="currentColor"></path><path d="m15.407 10.789.004-.003v.01zM15.407 10.789a5.2 5.2 0 0 0-2.187-2.192c-.62-.32-1.29-.51-2-.56-.12-.02-.25-.02-.38-.02-.81 0-1.59.19-2.29.54-.491.24-.951.57-1.351.97l-3.691 3.687a5.143 5.143 0 0 0 0 7.277c1 1.01 2.32 1.509 3.64 1.509s2.641-.5 3.642-1.51c1.12-1.119 2.07-2.068 2.72-2.708h-.35c-.66 0-1.31-.09-1.93-.28l-1.71 1.71c-.65.659-1.511.979-2.371.979s-1.71-.32-2.37-.98a3.365 3.365 0 0 1 0-4.737c.04-.04.85-.85 1.72-1.71.56-.57 1.14-1.149 1.53-1.529.27-.28.44-.45.44-.45.41-.41.92-.71 1.48-.859.28-.08.58-.12.89-.12.36 0 .71.06 1.041.16.5.17.95.44 1.33.82.39.39.66.85.81 1.339a2 2 0 0 0 .24-.19z" fill="currentColor"></path></svg></button></span>Solution</h3><p>Make sure that <strong>devkinsta_nginx</strong> is running and try again.</p><h2 id="dk-0050" class="Heading_root__6SfRo"><span class="Heading_anchor__JwDnI"><button class="spectra-Button-root Heading_anchorButton__kxDvK Button_root__8us2L" type="button" aria-label="Copy link to this section" data-size="xs" data-variant="tertiary"><svg aria-hidden="true" class="spectra-Link-icon spectra-icon" fill="none" height="24" viewBox="0 0 24 24" width="24" xmlns="http://www.w3.org/2000/svg"><path d="M20.492 10.786a5.143 5.143 0 0 0 0-7.277C19.492 2.5 18.172 2 16.852 2c-.17 0-.33.01-.49.02-.331.04-.661.1-.981.19-.8.24-1.54.67-2.17 1.3L11.7 5.017l-.06.059q-.06.054-.11.111l-1.01 1.01s-.01.02-.02.03c.11-.02.23-.02.34-.02.67 0 1.32.09 1.94.28q.162-.165.308-.31c.734-.741 1.143-1.154 1.373-1.42l.02.02c.66-.65 1.51-.979 2.37-.979s1.72.33 2.37.98a3.365 3.365 0 0 1 0 4.737l-3.69 3.688c-.24.25-.52.45-.81.6-.19.1-.4.18-.6.24l-.023.008q-.026.011-.048.012c-.29.08-.59.12-.89.12-.35 0-.7-.05-1.03-.16-.18-.06-.36-.13-.53-.22-.29-.15-.57-.35-.81-.6-.39-.39-.66-.85-.81-1.339-.09.05-.17.12-.24.19q-.324.33-.613.617-.29.288-.538.542c.24.45.55.88.93 1.26s.81.69 1.26.93c.63.33 1.301.509 1.991.559.13.02.26.02.39.02.79 0 1.57-.18 2.29-.54.491-.24.951-.56 1.351-.97z" fill="currentColor"></path><path d="m15.407 10.789.004-.003v.01zM15.407 10.789a5.2 5.2 0 0 0-2.187-2.192c-.62-.32-1.29-.51-2-.56-.12-.02-.25-.02-.38-.02-.81 0-1.59.19-2.29.54-.491.24-.951.57-1.351.97l-3.691 3.687a5.143 5.143 0 0 0 0 7.277c1 1.01 2.32 1.509 3.64 1.509s2.641-.5 3.642-1.51c1.12-1.119 2.07-2.068 2.72-2.708h-.35c-.66 0-1.31-.09-1.93-.28l-1.71 1.71c-.65.659-1.511.979-2.371.979s-1.71-.32-2.37-.98a3.365 3.365 0 0 1 0-4.737c.04-.04.85-.85 1.72-1.71.56-.57 1.14-1.149 1.53-1.529.27-.28.44-.45.44-.45.41-.41.92-.71 1.48-.859.28-.08.58-.12.89-.12.36 0 .71.06 1.041.16.5.17.95.44 1.33.82.39.39.66.85.81 1.339a2 2 0 0 0 .24-.19z" fill="currentColor"></path></svg></button></span>DK0050</h2><h3 id="description-could-not-delete-site-entry-from-sites-ini" class="Heading_root__6SfRo"><span class="Heading_anchor__JwDnI"><button class="spectra-Button-root Heading_anchorButton__kxDvK Button_root__8us2L" type="button" aria-label="Copy link to this section" data-size="xs" data-variant="tertiary"><svg aria-hidden="true" class="spectra-Link-icon spectra-icon" fill="none" height="24" viewBox="0 0 24 24" width="24" xmlns="http://www.w3.org/2000/svg"><path d="M20.492 10.786a5.143 5.143 0 0 0 0-7.277C19.492 2.5 18.172 2 16.852 2c-.17 0-.33.01-.49.02-.331.04-.661.1-.981.19-.8.24-1.54.67-2.17 1.3L11.7 5.017l-.06.059q-.06.054-.11.111l-1.01 1.01s-.01.02-.02.03c.11-.02.23-.02.34-.02.67 0 1.32.09 1.94.28q.162-.165.308-.31c.734-.741 1.143-1.154 1.373-1.42l.02.02c.66-.65 1.51-.979 2.37-.979s1.72.33 2.37.98a3.365 3.365 0 0 1 0 4.737l-3.69 3.688c-.24.25-.52.45-.81.6-.19.1-.4.18-.6.24l-.023.008q-.026.011-.048.012c-.29.08-.59.12-.89.12-.35 0-.7-.05-1.03-.16-.18-.06-.36-.13-.53-.22-.29-.15-.57-.35-.81-.6-.39-.39-.66-.85-.81-1.339-.09.05-.17.12-.24.19q-.324.33-.613.617-.29.288-.538.542c.24.45.55.88.93 1.26s.81.69 1.26.93c.63.33 1.301.509 1.991.559.13.02.26.02.39.02.79 0 1.57-.18 2.29-.54.491-.24.951-.56 1.351-.97z" fill="currentColor"></path><path d="m15.407 10.789.004-.003v.01zM15.407 10.789a5.2 5.2 0 0 0-2.187-2.192c-.62-.32-1.29-.51-2-.56-.12-.02-.25-.02-.38-.02-.81 0-1.59.19-2.29.54-.491.24-.951.57-1.351.97l-3.691 3.687a5.143 5.143 0 0 0 0 7.277c1 1.01 2.32 1.509 3.64 1.509s2.641-.5 3.642-1.51c1.12-1.119 2.07-2.068 2.72-2.708h-.35c-.66 0-1.31-.09-1.93-.28l-1.71 1.71c-.65.659-1.511.979-2.371.979s-1.71-.32-2.37-.98a3.365 3.365 0 0 1 0-4.737c.04-.04.85-.85 1.72-1.71.56-.57 1.14-1.149 1.53-1.529.27-.28.44-.45.44-.45.41-.41.92-.71 1.48-.859.28-.08.58-.12.89-.12.36 0 .71.06 1.041.16.5.17.95.44 1.33.82.39.39.66.85.81 1.339a2 2 0 0 0 .24-.19z" fill="currentColor"></path></svg></button></span>Description: Could not delete site entry from sites.ini.</h3><p>You may see this error if the <strong>devkinsta_nginx</strong> Docker container is not running when you are trying to delete the site’s entry from the sites.ini file.</p><h3 id="solution-16" class="Heading_root__6SfRo"><span class="Heading_anchor__JwDnI"><button class="spectra-Button-root Heading_anchorButton__kxDvK Button_root__8us2L" type="button" aria-label="Copy link to this section" data-size="xs" data-variant="tertiary"><svg aria-hidden="true" class="spectra-Link-icon spectra-icon" fill="none" height="24" viewBox="0 0 24 24" width="24" xmlns="http://www.w3.org/2000/svg"><path d="M20.492 10.786a5.143 5.143 0 0 0 0-7.277C19.492 2.5 18.172 2 16.852 2c-.17 0-.33.01-.49.02-.331.04-.661.1-.981.19-.8.24-1.54.67-2.17 1.3L11.7 5.017l-.06.059q-.06.054-.11.111l-1.01 1.01s-.01.02-.02.03c.11-.02.23-.02.34-.02.67 0 1.32.09 1.94.28q.162-.165.308-.31c.734-.741 1.143-1.154 1.373-1.42l.02.02c.66-.65 1.51-.979 2.37-.979s1.72.33 2.37.98a3.365 3.365 0 0 1 0 4.737l-3.69 3.688c-.24.25-.52.45-.81.6-.19.1-.4.18-.6.24l-.023.008q-.026.011-.048.012c-.29.08-.59.12-.89.12-.35 0-.7-.05-1.03-.16-.18-.06-.36-.13-.53-.22-.29-.15-.57-.35-.81-.6-.39-.39-.66-.85-.81-1.339-.09.05-.17.12-.24.19q-.324.33-.613.617-.29.288-.538.542c.24.45.55.88.93 1.26s.81.69 1.26.93c.63.33 1.301.509 1.991.559.13.02.26.02.39.02.79 0 1.57-.18 2.29-.54.491-.24.951-.56 1.351-.97z" fill="currentColor"></path><path d="m15.407 10.789.004-.003v.01zM15.407 10.789a5.2 5.2 0 0 0-2.187-2.192c-.62-.32-1.29-.51-2-.56-.12-.02-.25-.02-.38-.02-.81 0-1.59.19-2.29.54-.491.24-.951.57-1.351.97l-3.691 3.687a5.143 5.143 0 0 0 0 7.277c1 1.01 2.32 1.509 3.64 1.509s2.641-.5 3.642-1.51c1.12-1.119 2.07-2.068 2.72-2.708h-.35c-.66 0-1.31-.09-1.93-.28l-1.71 1.71c-.65.659-1.511.979-2.371.979s-1.71-.32-2.37-.98a3.365 3.365 0 0 1 0-4.737c.04-.04.85-.85 1.72-1.71.56-.57 1.14-1.149 1.53-1.529.27-.28.44-.45.44-.45.41-.41.92-.71 1.48-.859.28-.08.58-.12.89-.12.36 0 .71.06 1.041.16.5.17.95.44 1.33.82.39.39.66.85.81 1.339a2 2 0 0 0 .24-.19z" fill="currentColor"></path></svg></button></span>Solution</h3><p>Make sure that <strong>devkinsta_nginx</strong> is running and try again.</p><h2 id="dk-0051" class="Heading_root__6SfRo"><span class="Heading_anchor__JwDnI"><button class="spectra-Button-root Heading_anchorButton__kxDvK Button_root__8us2L" type="button" aria-label="Copy link to this section" data-size="xs" data-variant="tertiary"><svg aria-hidden="true" class="spectra-Link-icon spectra-icon" fill="none" height="24" viewBox="0 0 24 24" width="24" xmlns="http://www.w3.org/2000/svg"><path d="M20.492 10.786a5.143 5.143 0 0 0 0-7.277C19.492 2.5 18.172 2 16.852 2c-.17 0-.33.01-.49.02-.331.04-.661.1-.981.19-.8.24-1.54.67-2.17 1.3L11.7 5.017l-.06.059q-.06.054-.11.111l-1.01 1.01s-.01.02-.02.03c.11-.02.23-.02.34-.02.67 0 1.32.09 1.94.28q.162-.165.308-.31c.734-.741 1.143-1.154 1.373-1.42l.02.02c.66-.65 1.51-.979 2.37-.979s1.72.33 2.37.98a3.365 3.365 0 0 1 0 4.737l-3.69 3.688c-.24.25-.52.45-.81.6-.19.1-.4.18-.6.24l-.023.008q-.026.011-.048.012c-.29.08-.59.12-.89.12-.35 0-.7-.05-1.03-.16-.18-.06-.36-.13-.53-.22-.29-.15-.57-.35-.81-.6-.39-.39-.66-.85-.81-1.339-.09.05-.17.12-.24.19q-.324.33-.613.617-.29.288-.538.542c.24.45.55.88.93 1.26s.81.69 1.26.93c.63.33 1.301.509 1.991.559.13.02.26.02.39.02.79 0 1.57-.18 2.29-.54.491-.24.951-.56 1.351-.97z" fill="currentColor"></path><path d="m15.407 10.789.004-.003v.01zM15.407 10.789a5.2 5.2 0 0 0-2.187-2.192c-.62-.32-1.29-.51-2-.56-.12-.02-.25-.02-.38-.02-.81 0-1.59.19-2.29.54-.491.24-.951.57-1.351.97l-3.691 3.687a5.143 5.143 0 0 0 0 7.277c1 1.01 2.32 1.509 3.64 1.509s2.641-.5 3.642-1.51c1.12-1.119 2.07-2.068 2.72-2.708h-.35c-.66 0-1.31-.09-1.93-.28l-1.71 1.71c-.65.659-1.511.979-2.371.979s-1.71-.32-2.37-.98a3.365 3.365 0 0 1 0-4.737c.04-.04.85-.85 1.72-1.71.56-.57 1.14-1.149 1.53-1.529.27-.28.44-.45.44-.45.41-.41.92-.71 1.48-.859.28-.08.58-.12.89-.12.36 0 .71.06 1.041.16.5.17.95.44 1.33.82.39.39.66.85.81 1.339a2 2 0 0 0 .24-.19z" fill="currentColor"></path></svg></button></span>DK0051</h2><h3 id="description-could-not-delete-the-database" class="Heading_root__6SfRo"><span class="Heading_anchor__JwDnI"><button class="spectra-Button-root Heading_anchorButton__kxDvK Button_root__8us2L" type="button" aria-label="Copy link to this section" data-size="xs" data-variant="tertiary"><svg aria-hidden="true" class="spectra-Link-icon spectra-icon" fill="none" height="24" viewBox="0 0 24 24" width="24" xmlns="http://www.w3.org/2000/svg"><path d="M20.492 10.786a5.143 5.143 0 0 0 0-7.277C19.492 2.5 18.172 2 16.852 2c-.17 0-.33.01-.49.02-.331.04-.661.1-.981.19-.8.24-1.54.67-2.17 1.3L11.7 5.017l-.06.059q-.06.054-.11.111l-1.01 1.01s-.01.02-.02.03c.11-.02.23-.02.34-.02.67 0 1.32.09 1.94.28q.162-.165.308-.31c.734-.741 1.143-1.154 1.373-1.42l.02.02c.66-.65 1.51-.979 2.37-.979s1.72.33 2.37.98a3.365 3.365 0 0 1 0 4.737l-3.69 3.688c-.24.25-.52.45-.81.6-.19.1-.4.18-.6.24l-.023.008q-.026.011-.048.012c-.29.08-.59.12-.89.12-.35 0-.7-.05-1.03-.16-.18-.06-.36-.13-.53-.22-.29-.15-.57-.35-.81-.6-.39-.39-.66-.85-.81-1.339-.09.05-.17.12-.24.19q-.324.33-.613.617-.29.288-.538.542c.24.45.55.88.93 1.26s.81.69 1.26.93c.63.33 1.301.509 1.991.559.13.02.26.02.39.02.79 0 1.57-.18 2.29-.54.491-.24.951-.56 1.351-.97z" fill="currentColor"></path><path d="m15.407 10.789.004-.003v.01zM15.407 10.789a5.2 5.2 0 0 0-2.187-2.192c-.62-.32-1.29-.51-2-.56-.12-.02-.25-.02-.38-.02-.81 0-1.59.19-2.29.54-.491.24-.951.57-1.351.97l-3.691 3.687a5.143 5.143 0 0 0 0 7.277c1 1.01 2.32 1.509 3.64 1.509s2.641-.5 3.642-1.51c1.12-1.119 2.07-2.068 2.72-2.708h-.35c-.66 0-1.31-.09-1.93-.28l-1.71 1.71c-.65.659-1.511.979-2.371.979s-1.71-.32-2.37-.98a3.365 3.365 0 0 1 0-4.737c.04-.04.85-.85 1.72-1.71.56-.57 1.14-1.149 1.53-1.529.27-.28.44-.45.44-.45.41-.41.92-.71 1.48-.859.28-.08.58-.12.89-.12.36 0 .71.06 1.041.16.5.17.95.44 1.33.82.39.39.66.85.81 1.339a2 2 0 0 0 .24-.19z" fill="currentColor"></path></svg></button></span>Description: Could not delete the database.</h3><p>You may see this error when the site’s database cannot be deleted due to internal problems.</p><h3 id="solution-17" class="Heading_root__6SfRo"><span class="Heading_anchor__JwDnI"><button class="spectra-Button-root Heading_anchorButton__kxDvK Button_root__8us2L" type="button" aria-label="Copy link to this section" data-size="xs" data-variant="tertiary"><svg aria-hidden="true" class="spectra-Link-icon spectra-icon" fill="none" height="24" viewBox="0 0 24 24" width="24" xmlns="http://www.w3.org/2000/svg"><path d="M20.492 10.786a5.143 5.143 0 0 0 0-7.277C19.492 2.5 18.172 2 16.852 2c-.17 0-.33.01-.49.02-.331.04-.661.1-.981.19-.8.24-1.54.67-2.17 1.3L11.7 5.017l-.06.059q-.06.054-.11.111l-1.01 1.01s-.01.02-.02.03c.11-.02.23-.02.34-.02.67 0 1.32.09 1.94.28q.162-.165.308-.31c.734-.741 1.143-1.154 1.373-1.42l.02.02c.66-.65 1.51-.979 2.37-.979s1.72.33 2.37.98a3.365 3.365 0 0 1 0 4.737l-3.69 3.688c-.24.25-.52.45-.81.6-.19.1-.4.18-.6.24l-.023.008q-.026.011-.048.012c-.29.08-.59.12-.89.12-.35 0-.7-.05-1.03-.16-.18-.06-.36-.13-.53-.22-.29-.15-.57-.35-.81-.6-.39-.39-.66-.85-.81-1.339-.09.05-.17.12-.24.19q-.324.33-.613.617-.29.288-.538.542c.24.45.55.88.93 1.26s.81.69 1.26.93c.63.33 1.301.509 1.991.559.13.02.26.02.39.02.79 0 1.57-.18 2.29-.54.491-.24.951-.56 1.351-.97z" fill="currentColor"></path><path d="m15.407 10.789.004-.003v.01zM15.407 10.789a5.2 5.2 0 0 0-2.187-2.192c-.62-.32-1.29-.51-2-.56-.12-.02-.25-.02-.38-.02-.81 0-1.59.19-2.29.54-.491.24-.951.57-1.351.97l-3.691 3.687a5.143 5.143 0 0 0 0 7.277c1 1.01 2.32 1.509 3.64 1.509s2.641-.5 3.642-1.51c1.12-1.119 2.07-2.068 2.72-2.708h-.35c-.66 0-1.31-.09-1.93-.28l-1.71 1.71c-.65.659-1.511.979-2.371.979s-1.71-.32-2.37-.98a3.365 3.365 0 0 1 0-4.737c.04-.04.85-.85 1.72-1.71.56-.57 1.14-1.149 1.53-1.529.27-.28.44-.45.44-.45.41-.41.92-.71 1.48-.859.28-.08.58-.12.89-.12.36 0 .71.06 1.041.16.5.17.95.44 1.33.82.39.39.66.85.81 1.339a2 2 0 0 0 .24-.19z" fill="currentColor"></path></svg></button></span>Solution</h3><p>You can manually delete the database using the CLI by running the following command in the terminal:</p><div class="spectra-CodeHighlight-root hljs CodeHighlight_root__6Q609" data-theme="dark"><div class="spectra-CodeHighlight-header CodeHighlight_header__pxk_1"><button class="spectra-Button-root spectra-CodeHighlight-copy-button Button_root__8us2L" data-has-suffix="true" type="button" data-size="xs" data-variant="tertiary"><span class="spectra-Button-affix spectra-Button-suffix">Copy</span><span class="spectra-Button-affix spectra-Button-suffix Button_suffix__PqDfC"><svg aria-hidden="true" class="spectra-Copy-icon spectra-icon" fill="none" height="16" viewBox="0 0 24 24" width="16" xmlns="http://www.w3.org/2000/svg"><path clip-rule="evenodd" d="M15.459 22c.96 0 1.737 0 2.366-.051.648-.053 1.218-.165 1.745-.434a4.45 4.45 0 0 0 1.945-1.945c.269-.527.38-1.098.434-1.745.051-.629.051-1.405.051-2.366V12.54c0-.96 0-1.737-.051-2.366-.053-.648-.165-1.218-.434-1.745a4.45 4.45 0 0 0-1.945-1.945c-.491-.25-1.025-.367-1.631-.424-.057-.6-.171-1.135-.424-1.631a4.45 4.45 0 0 0-1.945-1.945c-.527-.269-1.098-.38-1.745-.434C13.196 2 12.42 2 11.459 2H8.542c-.962 0-1.738 0-2.367.051-.648.053-1.218.165-1.745.434A4.45 4.45 0 0 0 2.485 4.43c-.269.527-.38 1.097-.434 1.745C2 6.804 2 7.58 2 8.542v2.917c0 .96 0 1.737.051 2.366.053.648.165 1.218.434 1.745a4.45 4.45 0 0 0 1.945 1.945c.496.253 1.03.367 1.631.424.057.604.173 1.139.424 1.631a4.45 4.45 0 0 0 1.945 1.945c.527.269 1.097.38 1.745.434.629.051 1.405.051 2.366.051zm-7.58-4c.047.343.116.57.21.753.254.499.66.904 1.158 1.158.232.118.538.2 1.075.244.547.044 1.25.045 2.258.045h2.84c1.009 0 1.711 0 2.258-.045.537-.044.843-.126 1.075-.244a2.65 2.65 0 0 0 1.158-1.158c.118-.232.2-.538.244-1.075.044-.547.045-1.25.045-2.258v-2.84c0-1.009 0-1.712-.045-2.258-.044-.537-.126-.843-.244-1.075a2.65 2.65 0 0 0-1.158-1.158c-.184-.094-.411-.163-.754-.21l.001.663v2.917c0 .96 0 1.737-.051 2.366-.053.648-.165 1.218-.434 1.745a4.45 4.45 0 0 1-1.945 1.945c-.527.269-1.098.38-1.745.434-.629.051-1.405.051-2.366.051H7.88m6.874-2.089c-.232.118-.538.2-1.075.244-.546.044-1.25.045-2.258.045H8.58c-1.009 0-1.712 0-2.258-.045-.537-.044-.843-.126-1.075-.244a2.65 2.65 0 0 1-1.158-1.158c-.118-.232-.2-.538-.244-1.075-.044-.546-.045-1.25-.045-2.258V8.58c0-1.009 0-1.712.045-2.258.044-.537.126-.843.244-1.075a2.65 2.65 0 0 1 1.158-1.158c.232-.118.538-.2 1.075-.244.546-.044 1.25-.045 2.258-.045h2.84c1.009 0 1.712 0 2.258.045.537.044.843.126 1.075.244.499.254.904.66 1.158 1.158.118.232.2.538.244 1.075.044.546.045 1.25.045 2.258v2.84c0 1.009 0 1.712-.045 2.258-.044.537-.126.843-.244 1.075a2.65 2.65 0 0 1-1.158 1.158" fill="currentColor" fill-rule="evenodd"></path></svg></span></button></div><pre><code>docker exec devkinsta_db bin/sh -c 'mysql -u root -p[YOUR_DB_PASSWORD] -e "drop database [YOUR_SITE];"'</code></pre></div><p>You can check whether the database has been deleted or not by running the following command in the terminal:</p><div class="spectra-CodeHighlight-root hljs CodeHighlight_root__6Q609" data-theme="dark"><div class="spectra-CodeHighlight-header CodeHighlight_header__pxk_1"><button class="spectra-Button-root spectra-CodeHighlight-copy-button Button_root__8us2L" data-has-suffix="true" type="button" data-size="xs" data-variant="tertiary"><span class="spectra-Button-affix spectra-Button-suffix">Copy</span><span class="spectra-Button-affix spectra-Button-suffix Button_suffix__PqDfC"><svg aria-hidden="true" class="spectra-Copy-icon spectra-icon" fill="none" height="16" viewBox="0 0 24 24" width="16" xmlns="http://www.w3.org/2000/svg"><path clip-rule="evenodd" d="M15.459 22c.96 0 1.737 0 2.366-.051.648-.053 1.218-.165 1.745-.434a4.45 4.45 0 0 0 1.945-1.945c.269-.527.38-1.098.434-1.745.051-.629.051-1.405.051-2.366V12.54c0-.96 0-1.737-.051-2.366-.053-.648-.165-1.218-.434-1.745a4.45 4.45 0 0 0-1.945-1.945c-.491-.25-1.025-.367-1.631-.424-.057-.6-.171-1.135-.424-1.631a4.45 4.45 0 0 0-1.945-1.945c-.527-.269-1.098-.38-1.745-.434C13.196 2 12.42 2 11.459 2H8.542c-.962 0-1.738 0-2.367.051-.648.053-1.218.165-1.745.434A4.45 4.45 0 0 0 2.485 4.43c-.269.527-.38 1.097-.434 1.745C2 6.804 2 7.58 2 8.542v2.917c0 .96 0 1.737.051 2.366.053.648.165 1.218.434 1.745a4.45 4.45 0 0 0 1.945 1.945c.496.253 1.03.367 1.631.424.057.604.173 1.139.424 1.631a4.45 4.45 0 0 0 1.945 1.945c.527.269 1.097.38 1.745.434.629.051 1.405.051 2.366.051zm-7.58-4c.047.343.116.57.21.753.254.499.66.904 1.158 1.158.232.118.538.2 1.075.244.547.044 1.25.045 2.258.045h2.84c1.009 0 1.711 0 2.258-.045.537-.044.843-.126 1.075-.244a2.65 2.65 0 0 0 1.158-1.158c.118-.232.2-.538.244-1.075.044-.547.045-1.25.045-2.258v-2.84c0-1.009 0-1.712-.045-2.258-.044-.537-.126-.843-.244-1.075a2.65 2.65 0 0 0-1.158-1.158c-.184-.094-.411-.163-.754-.21l.001.663v2.917c0 .96 0 1.737-.051 2.366-.053.648-.165 1.218-.434 1.745a4.45 4.45 0 0 1-1.945 1.945c-.527.269-1.098.38-1.745.434-.629.051-1.405.051-2.366.051H7.88m6.874-2.089c-.232.118-.538.2-1.075.244-.546.044-1.25.045-2.258.045H8.58c-1.009 0-1.712 0-2.258-.045-.537-.044-.843-.126-1.075-.244a2.65 2.65 0 0 1-1.158-1.158c-.118-.232-.2-.538-.244-1.075-.044-.546-.045-1.25-.045-2.258V8.58c0-1.009 0-1.712.045-2.258.044-.537.126-.843.244-1.075a2.65 2.65 0 0 1 1.158-1.158c.232-.118.538-.2 1.075-.244.546-.044 1.25-.045 2.258-.045h2.84c1.009 0 1.712 0 2.258.045.537.044.843.126 1.075.244.499.254.904.66 1.158 1.158.118.232.2.538.244 1.075.044.546.045 1.25.045 2.258v2.84c0 1.009 0 1.712-.045 2.258-.044.537-.126.843-.244 1.075a2.65 2.65 0 0 1-1.158 1.158" fill="currentColor" fill-rule="evenodd"></path></svg></span></button></div><pre><code>docker exec devkinsta_db bin/sh -c 'mysql -u root -p[YOUR_DB_PASSWORD] -e "show databases;"'</code></pre></div><h2 id="dk-0052" class="Heading_root__6SfRo"><span class="Heading_anchor__JwDnI"><button class="spectra-Button-root Heading_anchorButton__kxDvK Button_root__8us2L" type="button" aria-label="Copy link to this section" data-size="xs" data-variant="tertiary"><svg aria-hidden="true" class="spectra-Link-icon spectra-icon" fill="none" height="24" viewBox="0 0 24 24" width="24" xmlns="http://www.w3.org/2000/svg"><path d="M20.492 10.786a5.143 5.143 0 0 0 0-7.277C19.492 2.5 18.172 2 16.852 2c-.17 0-.33.01-.49.02-.331.04-.661.1-.981.19-.8.24-1.54.67-2.17 1.3L11.7 5.017l-.06.059q-.06.054-.11.111l-1.01 1.01s-.01.02-.02.03c.11-.02.23-.02.34-.02.67 0 1.32.09 1.94.28q.162-.165.308-.31c.734-.741 1.143-1.154 1.373-1.42l.02.02c.66-.65 1.51-.979 2.37-.979s1.72.33 2.37.98a3.365 3.365 0 0 1 0 4.737l-3.69 3.688c-.24.25-.52.45-.81.6-.19.1-.4.18-.6.24l-.023.008q-.026.011-.048.012c-.29.08-.59.12-.89.12-.35 0-.7-.05-1.03-.16-.18-.06-.36-.13-.53-.22-.29-.15-.57-.35-.81-.6-.39-.39-.66-.85-.81-1.339-.09.05-.17.12-.24.19q-.324.33-.613.617-.29.288-.538.542c.24.45.55.88.93 1.26s.81.69 1.26.93c.63.33 1.301.509 1.991.559.13.02.26.02.39.02.79 0 1.57-.18 2.29-.54.491-.24.951-.56 1.351-.97z" fill="currentColor"></path><path d="m15.407 10.789.004-.003v.01zM15.407 10.789a5.2 5.2 0 0 0-2.187-2.192c-.62-.32-1.29-.51-2-.56-.12-.02-.25-.02-.38-.02-.81 0-1.59.19-2.29.54-.491.24-.951.57-1.351.97l-3.691 3.687a5.143 5.143 0 0 0 0 7.277c1 1.01 2.32 1.509 3.64 1.509s2.641-.5 3.642-1.51c1.12-1.119 2.07-2.068 2.72-2.708h-.35c-.66 0-1.31-.09-1.93-.28l-1.71 1.71c-.65.659-1.511.979-2.371.979s-1.71-.32-2.37-.98a3.365 3.365 0 0 1 0-4.737c.04-.04.85-.85 1.72-1.71.56-.57 1.14-1.149 1.53-1.529.27-.28.44-.45.44-.45.41-.41.92-.71 1.48-.859.28-.08.58-.12.89-.12.36 0 .71.06 1.041.16.5.17.95.44 1.33.82.39.39.66.85.81 1.339a2 2 0 0 0 .24-.19z" fill="currentColor"></path></svg></button></span>DK0052</h2><h3 id="description-could-not-save-php-ini-content" class="Heading_root__6SfRo"><span class="Heading_anchor__JwDnI"><button class="spectra-Button-root Heading_anchorButton__kxDvK Button_root__8us2L" type="button" aria-label="Copy link to this section" data-size="xs" data-variant="tertiary"><svg aria-hidden="true" class="spectra-Link-icon spectra-icon" fill="none" height="24" viewBox="0 0 24 24" width="24" xmlns="http://www.w3.org/2000/svg"><path d="M20.492 10.786a5.143 5.143 0 0 0 0-7.277C19.492 2.5 18.172 2 16.852 2c-.17 0-.33.01-.49.02-.331.04-.661.1-.981.19-.8.24-1.54.67-2.17 1.3L11.7 5.017l-.06.059q-.06.054-.11.111l-1.01 1.01s-.01.02-.02.03c.11-.02.23-.02.34-.02.67 0 1.32.09 1.94.28q.162-.165.308-.31c.734-.741 1.143-1.154 1.373-1.42l.02.02c.66-.65 1.51-.979 2.37-.979s1.72.33 2.37.98a3.365 3.365 0 0 1 0 4.737l-3.69 3.688c-.24.25-.52.45-.81.6-.19.1-.4.18-.6.24l-.023.008q-.026.011-.048.012c-.29.08-.59.12-.89.12-.35 0-.7-.05-1.03-.16-.18-.06-.36-.13-.53-.22-.29-.15-.57-.35-.81-.6-.39-.39-.66-.85-.81-1.339-.09.05-.17.12-.24.19q-.324.33-.613.617-.29.288-.538.542c.24.45.55.88.93 1.26s.81.69 1.26.93c.63.33 1.301.509 1.991.559.13.02.26.02.39.02.79 0 1.57-.18 2.29-.54.491-.24.951-.56 1.351-.97z" fill="currentColor"></path><path d="m15.407 10.789.004-.003v.01zM15.407 10.789a5.2 5.2 0 0 0-2.187-2.192c-.62-.32-1.29-.51-2-.56-.12-.02-.25-.02-.38-.02-.81 0-1.59.19-2.29.54-.491.24-.951.57-1.351.97l-3.691 3.687a5.143 5.143 0 0 0 0 7.277c1 1.01 2.32 1.509 3.64 1.509s2.641-.5 3.642-1.51c1.12-1.119 2.07-2.068 2.72-2.708h-.35c-.66 0-1.31-.09-1.93-.28l-1.71 1.71c-.65.659-1.511.979-2.371.979s-1.71-.32-2.37-.98a3.365 3.365 0 0 1 0-4.737c.04-.04.85-.85 1.72-1.71.56-.57 1.14-1.149 1.53-1.529.27-.28.44-.45.44-.45.41-.41.92-.71 1.48-.859.28-.08.58-.12.89-.12.36 0 .71.06 1.041.16.5.17.95.44 1.33.82.39.39.66.85.81 1.339a2 2 0 0 0 .24-.19z" fill="currentColor"></path></svg></button></span>Description: Could not save php.ini content</h3><p>You may see this error if the <strong>devkinsta_fpm</strong> container is not running when trying to save your changes in the php.ini editor.</p><h3 id="solution-18" class="Heading_root__6SfRo"><span class="Heading_anchor__JwDnI"><button class="spectra-Button-root Heading_anchorButton__kxDvK Button_root__8us2L" type="button" aria-label="Copy link to this section" data-size="xs" data-variant="tertiary"><svg aria-hidden="true" class="spectra-Link-icon spectra-icon" fill="none" height="24" viewBox="0 0 24 24" width="24" xmlns="http://www.w3.org/2000/svg"><path d="M20.492 10.786a5.143 5.143 0 0 0 0-7.277C19.492 2.5 18.172 2 16.852 2c-.17 0-.33.01-.49.02-.331.04-.661.1-.981.19-.8.24-1.54.67-2.17 1.3L11.7 5.017l-.06.059q-.06.054-.11.111l-1.01 1.01s-.01.02-.02.03c.11-.02.23-.02.34-.02.67 0 1.32.09 1.94.28q.162-.165.308-.31c.734-.741 1.143-1.154 1.373-1.42l.02.02c.66-.65 1.51-.979 2.37-.979s1.72.33 2.37.98a3.365 3.365 0 0 1 0 4.737l-3.69 3.688c-.24.25-.52.45-.81.6-.19.1-.4.18-.6.24l-.023.008q-.026.011-.048.012c-.29.08-.59.12-.89.12-.35 0-.7-.05-1.03-.16-.18-.06-.36-.13-.53-.22-.29-.15-.57-.35-.81-.6-.39-.39-.66-.85-.81-1.339-.09.05-.17.12-.24.19q-.324.33-.613.617-.29.288-.538.542c.24.45.55.88.93 1.26s.81.69 1.26.93c.63.33 1.301.509 1.991.559.13.02.26.02.39.02.79 0 1.57-.18 2.29-.54.491-.24.951-.56 1.351-.97z" fill="currentColor"></path><path d="m15.407 10.789.004-.003v.01zM15.407 10.789a5.2 5.2 0 0 0-2.187-2.192c-.62-.32-1.29-.51-2-.56-.12-.02-.25-.02-.38-.02-.81 0-1.59.19-2.29.54-.491.24-.951.57-1.351.97l-3.691 3.687a5.143 5.143 0 0 0 0 7.277c1 1.01 2.32 1.509 3.64 1.509s2.641-.5 3.642-1.51c1.12-1.119 2.07-2.068 2.72-2.708h-.35c-.66 0-1.31-.09-1.93-.28l-1.71 1.71c-.65.659-1.511.979-2.371.979s-1.71-.32-2.37-.98a3.365 3.365 0 0 1 0-4.737c.04-.04.85-.85 1.72-1.71.56-.57 1.14-1.149 1.53-1.529.27-.28.44-.45.44-.45.41-.41.92-.71 1.48-.859.28-.08.58-.12.89-.12.36 0 .71.06 1.041.16.5.17.95.44 1.33.82.39.39.66.85.81 1.339a2 2 0 0 0 .24-.19z" fill="currentColor"></path></svg></button></span>Solution</h3><p>Make sure the <strong>devkinsta_fpm</strong> container is up and running, and try again.</p><h2 id="dk-0053" class="Heading_root__6SfRo"><span class="Heading_anchor__JwDnI"><button class="spectra-Button-root Heading_anchorButton__kxDvK Button_root__8us2L" type="button" aria-label="Copy link to this section" data-size="xs" data-variant="tertiary"><svg aria-hidden="true" class="spectra-Link-icon spectra-icon" fill="none" height="24" viewBox="0 0 24 24" width="24" xmlns="http://www.w3.org/2000/svg"><path d="M20.492 10.786a5.143 5.143 0 0 0 0-7.277C19.492 2.5 18.172 2 16.852 2c-.17 0-.33.01-.49.02-.331.04-.661.1-.981.19-.8.24-1.54.67-2.17 1.3L11.7 5.017l-.06.059q-.06.054-.11.111l-1.01 1.01s-.01.02-.02.03c.11-.02.23-.02.34-.02.67 0 1.32.09 1.94.28q.162-.165.308-.31c.734-.741 1.143-1.154 1.373-1.42l.02.02c.66-.65 1.51-.979 2.37-.979s1.72.33 2.37.98a3.365 3.365 0 0 1 0 4.737l-3.69 3.688c-.24.25-.52.45-.81.6-.19.1-.4.18-.6.24l-.023.008q-.026.011-.048.012c-.29.08-.59.12-.89.12-.35 0-.7-.05-1.03-.16-.18-.06-.36-.13-.53-.22-.29-.15-.57-.35-.81-.6-.39-.39-.66-.85-.81-1.339-.09.05-.17.12-.24.19q-.324.33-.613.617-.29.288-.538.542c.24.45.55.88.93 1.26s.81.69 1.26.93c.63.33 1.301.509 1.991.559.13.02.26.02.39.02.79 0 1.57-.18 2.29-.54.491-.24.951-.56 1.351-.97z" fill="currentColor"></path><path d="m15.407 10.789.004-.003v.01zM15.407 10.789a5.2 5.2 0 0 0-2.187-2.192c-.62-.32-1.29-.51-2-.56-.12-.02-.25-.02-.38-.02-.81 0-1.59.19-2.29.54-.491.24-.951.57-1.351.97l-3.691 3.687a5.143 5.143 0 0 0 0 7.277c1 1.01 2.32 1.509 3.64 1.509s2.641-.5 3.642-1.51c1.12-1.119 2.07-2.068 2.72-2.708h-.35c-.66 0-1.31-.09-1.93-.28l-1.71 1.71c-.65.659-1.511.979-2.371.979s-1.71-.32-2.37-.98a3.365 3.365 0 0 1 0-4.737c.04-.04.85-.85 1.72-1.71.56-.57 1.14-1.149 1.53-1.529.27-.28.44-.45.44-.45.41-.41.92-.71 1.48-.859.28-.08.58-.12.89-.12.36 0 .71.06 1.041.16.5.17.95.44 1.33.82.39.39.66.85.81 1.339a2 2 0 0 0 .24-.19z" fill="currentColor"></path></svg></button></span>DK0053</h2><h3 id="description-could-not-save-php-ini-content-1" class="Heading_root__6SfRo"><span class="Heading_anchor__JwDnI"><button class="spectra-Button-root Heading_anchorButton__kxDvK Button_root__8us2L" type="button" aria-label="Copy link to this section" data-size="xs" data-variant="tertiary"><svg aria-hidden="true" class="spectra-Link-icon spectra-icon" fill="none" height="24" viewBox="0 0 24 24" width="24" xmlns="http://www.w3.org/2000/svg"><path d="M20.492 10.786a5.143 5.143 0 0 0 0-7.277C19.492 2.5 18.172 2 16.852 2c-.17 0-.33.01-.49.02-.331.04-.661.1-.981.19-.8.24-1.54.67-2.17 1.3L11.7 5.017l-.06.059q-.06.054-.11.111l-1.01 1.01s-.01.02-.02.03c.11-.02.23-.02.34-.02.67 0 1.32.09 1.94.28q.162-.165.308-.31c.734-.741 1.143-1.154 1.373-1.42l.02.02c.66-.65 1.51-.979 2.37-.979s1.72.33 2.37.98a3.365 3.365 0 0 1 0 4.737l-3.69 3.688c-.24.25-.52.45-.81.6-.19.1-.4.18-.6.24l-.023.008q-.026.011-.048.012c-.29.08-.59.12-.89.12-.35 0-.7-.05-1.03-.16-.18-.06-.36-.13-.53-.22-.29-.15-.57-.35-.81-.6-.39-.39-.66-.85-.81-1.339-.09.05-.17.12-.24.19q-.324.33-.613.617-.29.288-.538.542c.24.45.55.88.93 1.26s.81.69 1.26.93c.63.33 1.301.509 1.991.559.13.02.26.02.39.02.79 0 1.57-.18 2.29-.54.491-.24.951-.56 1.351-.97z" fill="currentColor"></path><path d="m15.407 10.789.004-.003v.01zM15.407 10.789a5.2 5.2 0 0 0-2.187-2.192c-.62-.32-1.29-.51-2-.56-.12-.02-.25-.02-.38-.02-.81 0-1.59.19-2.29.54-.491.24-.951.57-1.351.97l-3.691 3.687a5.143 5.143 0 0 0 0 7.277c1 1.01 2.32 1.509 3.64 1.509s2.641-.5 3.642-1.51c1.12-1.119 2.07-2.068 2.72-2.708h-.35c-.66 0-1.31-.09-1.93-.28l-1.71 1.71c-.65.659-1.511.979-2.371.979s-1.71-.32-2.37-.98a3.365 3.365 0 0 1 0-4.737c.04-.04.85-.85 1.72-1.71.56-.57 1.14-1.149 1.53-1.529.27-.28.44-.45.44-.45.41-.41.92-.71 1.48-.859.28-.08.58-.12.89-.12.36 0 .71.06 1.041.16.5.17.95.44 1.33.82.39.39.66.85.81 1.339a2 2 0 0 0 .24-.19z" fill="currentColor"></path></svg></button></span>Description: Could not save php.ini content</h3><p>You may see this error if the <strong>devkinsta_fpm</strong> container fails to restart after updating the <strong>php.ini</strong> file.</p><h3 id="solution-19" class="Heading_root__6SfRo"><span class="Heading_anchor__JwDnI"><button class="spectra-Button-root Heading_anchorButton__kxDvK Button_root__8us2L" type="button" aria-label="Copy link to this section" data-size="xs" data-variant="tertiary"><svg aria-hidden="true" class="spectra-Link-icon spectra-icon" fill="none" height="24" viewBox="0 0 24 24" width="24" xmlns="http://www.w3.org/2000/svg"><path d="M20.492 10.786a5.143 5.143 0 0 0 0-7.277C19.492 2.5 18.172 2 16.852 2c-.17 0-.33.01-.49.02-.331.04-.661.1-.981.19-.8.24-1.54.67-2.17 1.3L11.7 5.017l-.06.059q-.06.054-.11.111l-1.01 1.01s-.01.02-.02.03c.11-.02.23-.02.34-.02.67 0 1.32.09 1.94.28q.162-.165.308-.31c.734-.741 1.143-1.154 1.373-1.42l.02.02c.66-.65 1.51-.979 2.37-.979s1.72.33 2.37.98a3.365 3.365 0 0 1 0 4.737l-3.69 3.688c-.24.25-.52.45-.81.6-.19.1-.4.18-.6.24l-.023.008q-.026.011-.048.012c-.29.08-.59.12-.89.12-.35 0-.7-.05-1.03-.16-.18-.06-.36-.13-.53-.22-.29-.15-.57-.35-.81-.6-.39-.39-.66-.85-.81-1.339-.09.05-.17.12-.24.19q-.324.33-.613.617-.29.288-.538.542c.24.45.55.88.93 1.26s.81.69 1.26.93c.63.33 1.301.509 1.991.559.13.02.26.02.39.02.79 0 1.57-.18 2.29-.54.491-.24.951-.56 1.351-.97z" fill="currentColor"></path><path d="m15.407 10.789.004-.003v.01zM15.407 10.789a5.2 5.2 0 0 0-2.187-2.192c-.62-.32-1.29-.51-2-.56-.12-.02-.25-.02-.38-.02-.81 0-1.59.19-2.29.54-.491.24-.951.57-1.351.97l-3.691 3.687a5.143 5.143 0 0 0 0 7.277c1 1.01 2.32 1.509 3.64 1.509s2.641-.5 3.642-1.51c1.12-1.119 2.07-2.068 2.72-2.708h-.35c-.66 0-1.31-.09-1.93-.28l-1.71 1.71c-.65.659-1.511.979-2.371.979s-1.71-.32-2.37-.98a3.365 3.365 0 0 1 0-4.737c.04-.04.85-.85 1.72-1.71.56-.57 1.14-1.149 1.53-1.529.27-.28.44-.45.44-.45.41-.41.92-.71 1.48-.859.28-.08.58-.12.89-.12.36 0 .71.06 1.041.16.5.17.95.44 1.33.82.39.39.66.85.81 1.339a2 2 0 0 0 .24-.19z" fill="currentColor"></path></svg></button></span>Solution</h3><p>Click <strong>Retry</strong>; if this does not resolve the issue, you can start the container manually or restart DevKinsta.</p><h2 id="dk-0054" class="Heading_root__6SfRo"><span class="Heading_anchor__JwDnI"><button class="spectra-Button-root Heading_anchorButton__kxDvK Button_root__8us2L" type="button" aria-label="Copy link to this section" data-size="xs" data-variant="tertiary"><svg aria-hidden="true" class="spectra-Link-icon spectra-icon" fill="none" height="24" viewBox="0 0 24 24" width="24" xmlns="http://www.w3.org/2000/svg"><path d="M20.492 10.786a5.143 5.143 0 0 0 0-7.277C19.492 2.5 18.172 2 16.852 2c-.17 0-.33.01-.49.02-.331.04-.661.1-.981.19-.8.24-1.54.67-2.17 1.3L11.7 5.017l-.06.059q-.06.054-.11.111l-1.01 1.01s-.01.02-.02.03c.11-.02.23-.02.34-.02.67 0 1.32.09 1.94.28q.162-.165.308-.31c.734-.741 1.143-1.154 1.373-1.42l.02.02c.66-.65 1.51-.979 2.37-.979s1.72.33 2.37.98a3.365 3.365 0 0 1 0 4.737l-3.69 3.688c-.24.25-.52.45-.81.6-.19.1-.4.18-.6.24l-.023.008q-.026.011-.048.012c-.29.08-.59.12-.89.12-.35 0-.7-.05-1.03-.16-.18-.06-.36-.13-.53-.22-.29-.15-.57-.35-.81-.6-.39-.39-.66-.85-.81-1.339-.09.05-.17.12-.24.19q-.324.33-.613.617-.29.288-.538.542c.24.45.55.88.93 1.26s.81.69 1.26.93c.63.33 1.301.509 1.991.559.13.02.26.02.39.02.79 0 1.57-.18 2.29-.54.491-.24.951-.56 1.351-.97z" fill="currentColor"></path><path d="m15.407 10.789.004-.003v.01zM15.407 10.789a5.2 5.2 0 0 0-2.187-2.192c-.62-.32-1.29-.51-2-.56-.12-.02-.25-.02-.38-.02-.81 0-1.59.19-2.29.54-.491.24-.951.57-1.351.97l-3.691 3.687a5.143 5.143 0 0 0 0 7.277c1 1.01 2.32 1.509 3.64 1.509s2.641-.5 3.642-1.51c1.12-1.119 2.07-2.068 2.72-2.708h-.35c-.66 0-1.31-.09-1.93-.28l-1.71 1.71c-.65.659-1.511.979-2.371.979s-1.71-.32-2.37-.98a3.365 3.365 0 0 1 0-4.737c.04-.04.85-.85 1.72-1.71.56-.57 1.14-1.149 1.53-1.529.27-.28.44-.45.44-.45.41-.41.92-.71 1.48-.859.28-.08.58-.12.89-.12.36 0 .71.06 1.041.16.5.17.95.44 1.33.82.39.39.66.85.81 1.339a2 2 0 0 0 .24-.19z" fill="currentColor"></path></svg></button></span>DK0054</h2><h3 id="description-could-not-update-sites-ini-with-the-new-ports" class="Heading_root__6SfRo"><span class="Heading_anchor__JwDnI"><button class="spectra-Button-root Heading_anchorButton__kxDvK Button_root__8us2L" type="button" aria-label="Copy link to this section" data-size="xs" data-variant="tertiary"><svg aria-hidden="true" class="spectra-Link-icon spectra-icon" fill="none" height="24" viewBox="0 0 24 24" width="24" xmlns="http://www.w3.org/2000/svg"><path d="M20.492 10.786a5.143 5.143 0 0 0 0-7.277C19.492 2.5 18.172 2 16.852 2c-.17 0-.33.01-.49.02-.331.04-.661.1-.981.19-.8.24-1.54.67-2.17 1.3L11.7 5.017l-.06.059q-.06.054-.11.111l-1.01 1.01s-.01.02-.02.03c.11-.02.23-.02.34-.02.67 0 1.32.09 1.94.28q.162-.165.308-.31c.734-.741 1.143-1.154 1.373-1.42l.02.02c.66-.65 1.51-.979 2.37-.979s1.72.33 2.37.98a3.365 3.365 0 0 1 0 4.737l-3.69 3.688c-.24.25-.52.45-.81.6-.19.1-.4.18-.6.24l-.023.008q-.026.011-.048.012c-.29.08-.59.12-.89.12-.35 0-.7-.05-1.03-.16-.18-.06-.36-.13-.53-.22-.29-.15-.57-.35-.81-.6-.39-.39-.66-.85-.81-1.339-.09.05-.17.12-.24.19q-.324.33-.613.617-.29.288-.538.542c.24.45.55.88.93 1.26s.81.69 1.26.93c.63.33 1.301.509 1.991.559.13.02.26.02.39.02.79 0 1.57-.18 2.29-.54.491-.24.951-.56 1.351-.97z" fill="currentColor"></path><path d="m15.407 10.789.004-.003v.01zM15.407 10.789a5.2 5.2 0 0 0-2.187-2.192c-.62-.32-1.29-.51-2-.56-.12-.02-.25-.02-.38-.02-.81 0-1.59.19-2.29.54-.491.24-.951.57-1.351.97l-3.691 3.687a5.143 5.143 0 0 0 0 7.277c1 1.01 2.32 1.509 3.64 1.509s2.641-.5 3.642-1.51c1.12-1.119 2.07-2.068 2.72-2.708h-.35c-.66 0-1.31-.09-1.93-.28l-1.71 1.71c-.65.659-1.511.979-2.371.979s-1.71-.32-2.37-.98a3.365 3.365 0 0 1 0-4.737c.04-.04.85-.85 1.72-1.71.56-.57 1.14-1.149 1.53-1.529.27-.28.44-.45.44-.45.41-.41.92-.71 1.48-.859.28-.08.58-.12.89-.12.36 0 .71.06 1.041.16.5.17.95.44 1.33.82.39.39.66.85.81 1.339a2 2 0 0 0 .24-.19z" fill="currentColor"></path></svg></button></span>Description: Could not update sites.ini with the new ports.</h3><p>You may see this error if the <strong>devkinsta_nginx</strong> container is not running while you are trying to update the <strong>sites.ini</strong> file with the new ports you selected.</p><h3 id="solution-20" class="Heading_root__6SfRo"><span class="Heading_anchor__JwDnI"><button class="spectra-Button-root Heading_anchorButton__kxDvK Button_root__8us2L" type="button" aria-label="Copy link to this section" data-size="xs" data-variant="tertiary"><svg aria-hidden="true" class="spectra-Link-icon spectra-icon" fill="none" height="24" viewBox="0 0 24 24" width="24" xmlns="http://www.w3.org/2000/svg"><path d="M20.492 10.786a5.143 5.143 0 0 0 0-7.277C19.492 2.5 18.172 2 16.852 2c-.17 0-.33.01-.49.02-.331.04-.661.1-.981.19-.8.24-1.54.67-2.17 1.3L11.7 5.017l-.06.059q-.06.054-.11.111l-1.01 1.01s-.01.02-.02.03c.11-.02.23-.02.34-.02.67 0 1.32.09 1.94.28q.162-.165.308-.31c.734-.741 1.143-1.154 1.373-1.42l.02.02c.66-.65 1.51-.979 2.37-.979s1.72.33 2.37.98a3.365 3.365 0 0 1 0 4.737l-3.69 3.688c-.24.25-.52.45-.81.6-.19.1-.4.18-.6.24l-.023.008q-.026.011-.048.012c-.29.08-.59.12-.89.12-.35 0-.7-.05-1.03-.16-.18-.06-.36-.13-.53-.22-.29-.15-.57-.35-.81-.6-.39-.39-.66-.85-.81-1.339-.09.05-.17.12-.24.19q-.324.33-.613.617-.29.288-.538.542c.24.45.55.88.93 1.26s.81.69 1.26.93c.63.33 1.301.509 1.991.559.13.02.26.02.39.02.79 0 1.57-.18 2.29-.54.491-.24.951-.56 1.351-.97z" fill="currentColor"></path><path d="m15.407 10.789.004-.003v.01zM15.407 10.789a5.2 5.2 0 0 0-2.187-2.192c-.62-.32-1.29-.51-2-.56-.12-.02-.25-.02-.38-.02-.81 0-1.59.19-2.29.54-.491.24-.951.57-1.351.97l-3.691 3.687a5.143 5.143 0 0 0 0 7.277c1 1.01 2.32 1.509 3.64 1.509s2.641-.5 3.642-1.51c1.12-1.119 2.07-2.068 2.72-2.708h-.35c-.66 0-1.31-.09-1.93-.28l-1.71 1.71c-.65.659-1.511.979-2.371.979s-1.71-.32-2.37-.98a3.365 3.365 0 0 1 0-4.737c.04-.04.85-.85 1.72-1.71.56-.57 1.14-1.149 1.53-1.529.27-.28.44-.45.44-.45.41-.41.92-.71 1.48-.859.28-.08.58-.12.89-.12.36 0 .71.06 1.041.16.5.17.95.44 1.33.82.39.39.66.85.81 1.339a2 2 0 0 0 .24-.19z" fill="currentColor"></path></svg></button></span>Solution</h3><p>Make sure that the <strong>devkinsta_nginx</strong> container is running and try again.</p><h2 id="dk-0055" class="Heading_root__6SfRo"><span class="Heading_anchor__JwDnI"><button class="spectra-Button-root Heading_anchorButton__kxDvK Button_root__8us2L" type="button" aria-label="Copy link to this section" data-size="xs" data-variant="tertiary"><svg aria-hidden="true" class="spectra-Link-icon spectra-icon" fill="none" height="24" viewBox="0 0 24 24" width="24" xmlns="http://www.w3.org/2000/svg"><path d="M20.492 10.786a5.143 5.143 0 0 0 0-7.277C19.492 2.5 18.172 2 16.852 2c-.17 0-.33.01-.49.02-.331.04-.661.1-.981.19-.8.24-1.54.67-2.17 1.3L11.7 5.017l-.06.059q-.06.054-.11.111l-1.01 1.01s-.01.02-.02.03c.11-.02.23-.02.34-.02.67 0 1.32.09 1.94.28q.162-.165.308-.31c.734-.741 1.143-1.154 1.373-1.42l.02.02c.66-.65 1.51-.979 2.37-.979s1.72.33 2.37.98a3.365 3.365 0 0 1 0 4.737l-3.69 3.688c-.24.25-.52.45-.81.6-.19.1-.4.18-.6.24l-.023.008q-.026.011-.048.012c-.29.08-.59.12-.89.12-.35 0-.7-.05-1.03-.16-.18-.06-.36-.13-.53-.22-.29-.15-.57-.35-.81-.6-.39-.39-.66-.85-.81-1.339-.09.05-.17.12-.24.19q-.324.33-.613.617-.29.288-.538.542c.24.45.55.88.93 1.26s.81.69 1.26.93c.63.33 1.301.509 1.991.559.13.02.26.02.39.02.79 0 1.57-.18 2.29-.54.491-.24.951-.56 1.351-.97z" fill="currentColor"></path><path d="m15.407 10.789.004-.003v.01zM15.407 10.789a5.2 5.2 0 0 0-2.187-2.192c-.62-.32-1.29-.51-2-.56-.12-.02-.25-.02-.38-.02-.81 0-1.59.19-2.29.54-.491.24-.951.57-1.351.97l-3.691 3.687a5.143 5.143 0 0 0 0 7.277c1 1.01 2.32 1.509 3.64 1.509s2.641-.5 3.642-1.51c1.12-1.119 2.07-2.068 2.72-2.708h-.35c-.66 0-1.31-.09-1.93-.28l-1.71 1.71c-.65.659-1.511.979-2.371.979s-1.71-.32-2.37-.98a3.365 3.365 0 0 1 0-4.737c.04-.04.85-.85 1.72-1.71.56-.57 1.14-1.149 1.53-1.529.27-.28.44-.45.44-.45.41-.41.92-.71 1.48-.859.28-.08.58-.12.89-.12.36 0 .71.06 1.041.16.5.17.95.44 1.33.82.39.39.66.85.81 1.339a2 2 0 0 0 .24-.19z" fill="currentColor"></path></svg></button></span>DK0055</h2><h3 id="description-could-not-recreate-nginx-container-with-new-ports" class="Heading_root__6SfRo"><span class="Heading_anchor__JwDnI"><button class="spectra-Button-root Heading_anchorButton__kxDvK Button_root__8us2L" type="button" aria-label="Copy link to this section" data-size="xs" data-variant="tertiary"><svg aria-hidden="true" class="spectra-Link-icon spectra-icon" fill="none" height="24" viewBox="0 0 24 24" width="24" xmlns="http://www.w3.org/2000/svg"><path d="M20.492 10.786a5.143 5.143 0 0 0 0-7.277C19.492 2.5 18.172 2 16.852 2c-.17 0-.33.01-.49.02-.331.04-.661.1-.981.19-.8.24-1.54.67-2.17 1.3L11.7 5.017l-.06.059q-.06.054-.11.111l-1.01 1.01s-.01.02-.02.03c.11-.02.23-.02.34-.02.67 0 1.32.09 1.94.28q.162-.165.308-.31c.734-.741 1.143-1.154 1.373-1.42l.02.02c.66-.65 1.51-.979 2.37-.979s1.72.33 2.37.98a3.365 3.365 0 0 1 0 4.737l-3.69 3.688c-.24.25-.52.45-.81.6-.19.1-.4.18-.6.24l-.023.008q-.026.011-.048.012c-.29.08-.59.12-.89.12-.35 0-.7-.05-1.03-.16-.18-.06-.36-.13-.53-.22-.29-.15-.57-.35-.81-.6-.39-.39-.66-.85-.81-1.339-.09.05-.17.12-.24.19q-.324.33-.613.617-.29.288-.538.542c.24.45.55.88.93 1.26s.81.69 1.26.93c.63.33 1.301.509 1.991.559.13.02.26.02.39.02.79 0 1.57-.18 2.29-.54.491-.24.951-.56 1.351-.97z" fill="currentColor"></path><path d="m15.407 10.789.004-.003v.01zM15.407 10.789a5.2 5.2 0 0 0-2.187-2.192c-.62-.32-1.29-.51-2-.56-.12-.02-.25-.02-.38-.02-.81 0-1.59.19-2.29.54-.491.24-.951.57-1.351.97l-3.691 3.687a5.143 5.143 0 0 0 0 7.277c1 1.01 2.32 1.509 3.64 1.509s2.641-.5 3.642-1.51c1.12-1.119 2.07-2.068 2.72-2.708h-.35c-.66 0-1.31-.09-1.93-.28l-1.71 1.71c-.65.659-1.511.979-2.371.979s-1.71-.32-2.37-.98a3.365 3.365 0 0 1 0-4.737c.04-.04.85-.85 1.72-1.71.56-.57 1.14-1.149 1.53-1.529.27-.28.44-.45.44-.45.41-.41.92-.71 1.48-.859.28-.08.58-.12.89-.12.36 0 .71.06 1.041.16.5.17.95.44 1.33.82.39.39.66.85.81 1.339a2 2 0 0 0 .24-.19z" fill="currentColor"></path></svg></button></span>Description: Could not recreate Nginx container with new ports.</h3><p>You may see this error when DevKinsta is not able to recreate the <strong>devkinsta_nginx</strong> container on the new ports you selected.</p><h3 id="solution-21" class="Heading_root__6SfRo"><span class="Heading_anchor__JwDnI"><button class="spectra-Button-root Heading_anchorButton__kxDvK Button_root__8us2L" type="button" aria-label="Copy link to this section" data-size="xs" data-variant="tertiary"><svg aria-hidden="true" class="spectra-Link-icon spectra-icon" fill="none" height="24" viewBox="0 0 24 24" width="24" xmlns="http://www.w3.org/2000/svg"><path d="M20.492 10.786a5.143 5.143 0 0 0 0-7.277C19.492 2.5 18.172 2 16.852 2c-.17 0-.33.01-.49.02-.331.04-.661.1-.981.19-.8.24-1.54.67-2.17 1.3L11.7 5.017l-.06.059q-.06.054-.11.111l-1.01 1.01s-.01.02-.02.03c.11-.02.23-.02.34-.02.67 0 1.32.09 1.94.28q.162-.165.308-.31c.734-.741 1.143-1.154 1.373-1.42l.02.02c.66-.65 1.51-.979 2.37-.979s1.72.33 2.37.98a3.365 3.365 0 0 1 0 4.737l-3.69 3.688c-.24.25-.52.45-.81.6-.19.1-.4.18-.6.24l-.023.008q-.026.011-.048.012c-.29.08-.59.12-.89.12-.35 0-.7-.05-1.03-.16-.18-.06-.36-.13-.53-.22-.29-.15-.57-.35-.81-.6-.39-.39-.66-.85-.81-1.339-.09.05-.17.12-.24.19q-.324.33-.613.617-.29.288-.538.542c.24.45.55.88.93 1.26s.81.69 1.26.93c.63.33 1.301.509 1.991.559.13.02.26.02.39.02.79 0 1.57-.18 2.29-.54.491-.24.951-.56 1.351-.97z" fill="currentColor"></path><path d="m15.407 10.789.004-.003v.01zM15.407 10.789a5.2 5.2 0 0 0-2.187-2.192c-.62-.32-1.29-.51-2-.56-.12-.02-.25-.02-.38-.02-.81 0-1.59.19-2.29.54-.491.24-.951.57-1.351.97l-3.691 3.687a5.143 5.143 0 0 0 0 7.277c1 1.01 2.32 1.509 3.64 1.509s2.641-.5 3.642-1.51c1.12-1.119 2.07-2.068 2.72-2.708h-.35c-.66 0-1.31-.09-1.93-.28l-1.71 1.71c-.65.659-1.511.979-2.371.979s-1.71-.32-2.37-.98a3.365 3.365 0 0 1 0-4.737c.04-.04.85-.85 1.72-1.71.56-.57 1.14-1.149 1.53-1.529.27-.28.44-.45.44-.45.41-.41.92-.71 1.48-.859.28-.08.58-.12.89-.12.36 0 .71.06 1.041.16.5.17.95.44 1.33.82.39.39.66.85.81 1.339a2 2 0 0 0 .24-.19z" fill="currentColor"></path></svg></button></span>Solution</h3><p>Click <strong>Retry</strong>; if this does not resolve the issue, relaunch DevKinsta or recreate the <strong>devkinsta_nginx</strong> container yourself using the Docker CLI.</p><p>For example, to create the container on ports 80 and 443 on macOS, and Linux, you can run the following command in the terminal, replacing or setting the <code>${LATEST_IMAGE_VERSION}</code> variable with the latest version of our DevKinsta Docker image:</p><div class="spectra-CodeHighlight-root hljs CodeHighlight_root__6Q609" data-theme="dark"><div class="spectra-CodeHighlight-header CodeHighlight_header__pxk_1"><button class="spectra-Button-root spectra-CodeHighlight-copy-button Button_root__8us2L" data-has-suffix="true" type="button" data-size="xs" data-variant="tertiary"><span class="spectra-Button-affix spectra-Button-suffix">Copy</span><span class="spectra-Button-affix spectra-Button-suffix Button_suffix__PqDfC"><svg aria-hidden="true" class="spectra-Copy-icon spectra-icon" fill="none" height="16" viewBox="0 0 24 24" width="16" xmlns="http://www.w3.org/2000/svg"><path clip-rule="evenodd" d="M15.459 22c.96 0 1.737 0 2.366-.051.648-.053 1.218-.165 1.745-.434a4.45 4.45 0 0 0 1.945-1.945c.269-.527.38-1.098.434-1.745.051-.629.051-1.405.051-2.366V12.54c0-.96 0-1.737-.051-2.366-.053-.648-.165-1.218-.434-1.745a4.45 4.45 0 0 0-1.945-1.945c-.491-.25-1.025-.367-1.631-.424-.057-.6-.171-1.135-.424-1.631a4.45 4.45 0 0 0-1.945-1.945c-.527-.269-1.098-.38-1.745-.434C13.196 2 12.42 2 11.459 2H8.542c-.962 0-1.738 0-2.367.051-.648.053-1.218.165-1.745.434A4.45 4.45 0 0 0 2.485 4.43c-.269.527-.38 1.097-.434 1.745C2 6.804 2 7.58 2 8.542v2.917c0 .96 0 1.737.051 2.366.053.648.165 1.218.434 1.745a4.45 4.45 0 0 0 1.945 1.945c.496.253 1.03.367 1.631.424.057.604.173 1.139.424 1.631a4.45 4.45 0 0 0 1.945 1.945c.527.269 1.097.38 1.745.434.629.051 1.405.051 2.366.051zm-7.58-4c.047.343.116.57.21.753.254.499.66.904 1.158 1.158.232.118.538.2 1.075.244.547.044 1.25.045 2.258.045h2.84c1.009 0 1.711 0 2.258-.045.537-.044.843-.126 1.075-.244a2.65 2.65 0 0 0 1.158-1.158c.118-.232.2-.538.244-1.075.044-.547.045-1.25.045-2.258v-2.84c0-1.009 0-1.712-.045-2.258-.044-.537-.126-.843-.244-1.075a2.65 2.65 0 0 0-1.158-1.158c-.184-.094-.411-.163-.754-.21l.001.663v2.917c0 .96 0 1.737-.051 2.366-.053.648-.165 1.218-.434 1.745a4.45 4.45 0 0 1-1.945 1.945c-.527.269-1.098.38-1.745.434-.629.051-1.405.051-2.366.051H7.88m6.874-2.089c-.232.118-.538.2-1.075.244-.546.044-1.25.045-2.258.045H8.58c-1.009 0-1.712 0-2.258-.045-.537-.044-.843-.126-1.075-.244a2.65 2.65 0 0 1-1.158-1.158c-.118-.232-.2-.538-.244-1.075-.044-.546-.045-1.25-.045-2.258V8.58c0-1.009 0-1.712.045-2.258.044-.537.126-.843.244-1.075a2.65 2.65 0 0 1 1.158-1.158c.232-.118.538-.2 1.075-.244.546-.044 1.25-.045 2.258-.045h2.84c1.009 0 1.712 0 2.258.045.537.044.843.126 1.075.244.499.254.904.66 1.158 1.158.118.232.2.538.244 1.075.044.546.045 1.25.045 2.258v2.84c0 1.009 0 1.712-.045 2.258-.044.537-.126.843-.244 1.075a2.65 2.65 0 0 1-1.158 1.158" fill="currentColor" fill-rule="evenodd"></path></svg></span></button></div><pre><code>docker run --network devkinst_network --name devkinsta_nginx \\ -p 80:80 -p 443:443 \\ -v "[YOUR_HOME_PATH]/kinsta:/kinsta" \\ -v "[YOUR_HOME_PATH]/logs:/www/kinsta/logs" \\ -v "[YOUR_HOME_PATH]/private:/www/kinsta/private" \\ -v "[YOUR_HOME_PATH]/public:/www/kinsta/public" \\ -v "[YOUR_HOME_PATH]/ssl:/www/kinsta/ssl" \\ -d kinsta/devkinsta_nginx:${LATEST_IMAGE_VERSION} \\</code></pre></div><p>On Windows, you can use the same command without the linebreaks and the <code>\\</code> separators.</p><p>To get the latest version of our images, run:</p><div class="spectra-CodeHighlight-root hljs CodeHighlight_root__6Q609" data-theme="dark"><div class="spectra-CodeHighlight-header CodeHighlight_header__pxk_1"><button class="spectra-Button-root spectra-CodeHighlight-copy-button Button_root__8us2L" data-has-suffix="true" type="button" data-size="xs" data-variant="tertiary"><span class="spectra-Button-affix spectra-Button-suffix">Copy</span><span class="spectra-Button-affix spectra-Button-suffix Button_suffix__PqDfC"><svg aria-hidden="true" class="spectra-Copy-icon spectra-icon" fill="none" height="16" viewBox="0 0 24 24" width="16" xmlns="http://www.w3.org/2000/svg"><path clip-rule="evenodd" d="M15.459 22c.96 0 1.737 0 2.366-.051.648-.053 1.218-.165 1.745-.434a4.45 4.45 0 0 0 1.945-1.945c.269-.527.38-1.098.434-1.745.051-.629.051-1.405.051-2.366V12.54c0-.96 0-1.737-.051-2.366-.053-.648-.165-1.218-.434-1.745a4.45 4.45 0 0 0-1.945-1.945c-.491-.25-1.025-.367-1.631-.424-.057-.6-.171-1.135-.424-1.631a4.45 4.45 0 0 0-1.945-1.945c-.527-.269-1.098-.38-1.745-.434C13.196 2 12.42 2 11.459 2H8.542c-.962 0-1.738 0-2.367.051-.648.053-1.218.165-1.745.434A4.45 4.45 0 0 0 2.485 4.43c-.269.527-.38 1.097-.434 1.745C2 6.804 2 7.58 2 8.542v2.917c0 .96 0 1.737.051 2.366.053.648.165 1.218.434 1.745a4.45 4.45 0 0 0 1.945 1.945c.496.253 1.03.367 1.631.424.057.604.173 1.139.424 1.631a4.45 4.45 0 0 0 1.945 1.945c.527.269 1.097.38 1.745.434.629.051 1.405.051 2.366.051zm-7.58-4c.047.343.116.57.21.753.254.499.66.904 1.158 1.158.232.118.538.2 1.075.244.547.044 1.25.045 2.258.045h2.84c1.009 0 1.711 0 2.258-.045.537-.044.843-.126 1.075-.244a2.65 2.65 0 0 0 1.158-1.158c.118-.232.2-.538.244-1.075.044-.547.045-1.25.045-2.258v-2.84c0-1.009 0-1.712-.045-2.258-.044-.537-.126-.843-.244-1.075a2.65 2.65 0 0 0-1.158-1.158c-.184-.094-.411-.163-.754-.21l.001.663v2.917c0 .96 0 1.737-.051 2.366-.053.648-.165 1.218-.434 1.745a4.45 4.45 0 0 1-1.945 1.945c-.527.269-1.098.38-1.745.434-.629.051-1.405.051-2.366.051H7.88m6.874-2.089c-.232.118-.538.2-1.075.244-.546.044-1.25.045-2.258.045H8.58c-1.009 0-1.712 0-2.258-.045-.537-.044-.843-.126-1.075-.244a2.65 2.65 0 0 1-1.158-1.158c-.118-.232-.2-.538-.244-1.075-.044-.546-.045-1.25-.045-2.258V8.58c0-1.009 0-1.712.045-2.258.044-.537.126-.843.244-1.075a2.65 2.65 0 0 1 1.158-1.158c.232-.118.538-.2 1.075-.244.546-.044 1.25-.045 2.258-.045h2.84c1.009 0 1.712 0 2.258.045.537.044.843.126 1.075.244.499.254.904.66 1.158 1.158.118.232.2.538.244 1.075.044.546.045 1.25.045 2.258v2.84c0 1.009 0 1.712-.045 2.258-.044.537-.126.843-.244 1.075a2.65 2.65 0 0 1-1.158 1.158" fill="currentColor" fill-rule="evenodd"></path></svg></span></button></div><pre><code>docker image ls --filter=reference='kinsta/devkinsta_*'</code></pre></div><h2 id="dk-0056" class="Heading_root__6SfRo"><span class="Heading_anchor__JwDnI"><button class="spectra-Button-root Heading_anchorButton__kxDvK Button_root__8us2L" type="button" aria-label="Copy link to this section" data-size="xs" data-variant="tertiary"><svg aria-hidden="true" class="spectra-Link-icon spectra-icon" fill="none" height="24" viewBox="0 0 24 24" width="24" xmlns="http://www.w3.org/2000/svg"><path d="M20.492 10.786a5.143 5.143 0 0 0 0-7.277C19.492 2.5 18.172 2 16.852 2c-.17 0-.33.01-.49.02-.331.04-.661.1-.981.19-.8.24-1.54.67-2.17 1.3L11.7 5.017l-.06.059q-.06.054-.11.111l-1.01 1.01s-.01.02-.02.03c.11-.02.23-.02.34-.02.67 0 1.32.09 1.94.28q.162-.165.308-.31c.734-.741 1.143-1.154 1.373-1.42l.02.02c.66-.65 1.51-.979 2.37-.979s1.72.33 2.37.98a3.365 3.365 0 0 1 0 4.737l-3.69 3.688c-.24.25-.52.45-.81.6-.19.1-.4.18-.6.24l-.023.008q-.026.011-.048.012c-.29.08-.59.12-.89.12-.35 0-.7-.05-1.03-.16-.18-.06-.36-.13-.53-.22-.29-.15-.57-.35-.81-.6-.39-.39-.66-.85-.81-1.339-.09.05-.17.12-.24.19q-.324.33-.613.617-.29.288-.538.542c.24.45.55.88.93 1.26s.81.69 1.26.93c.63.33 1.301.509 1.991.559.13.02.26.02.39.02.79 0 1.57-.18 2.29-.54.491-.24.951-.56 1.351-.97z" fill="currentColor"></path><path d="m15.407 10.789.004-.003v.01zM15.407 10.789a5.2 5.2 0 0 0-2.187-2.192c-.62-.32-1.29-.51-2-.56-.12-.02-.25-.02-.38-.02-.81 0-1.59.19-2.29.54-.491.24-.951.57-1.351.97l-3.691 3.687a5.143 5.143 0 0 0 0 7.277c1 1.01 2.32 1.509 3.64 1.509s2.641-.5 3.642-1.51c1.12-1.119 2.07-2.068 2.72-2.708h-.35c-.66 0-1.31-.09-1.93-.28l-1.71 1.71c-.65.659-1.511.979-2.371.979s-1.71-.32-2.37-.98a3.365 3.365 0 0 1 0-4.737c.04-.04.85-.85 1.72-1.71.56-.57 1.14-1.149 1.53-1.529.27-.28.44-.45.44-.45.41-.41.92-.71 1.48-.859.28-.08.58-.12.89-.12.36 0 .71.06 1.041.16.5.17.95.44 1.33.82.39.39.66.85.81 1.339a2 2 0 0 0 .24-.19z" fill="currentColor"></path></svg></button></span>DK0056</h2><h3 id="description-could-not-update-site-urls-with-new-ports" class="Heading_root__6SfRo"><span class="Heading_anchor__JwDnI"><button class="spectra-Button-root Heading_anchorButton__kxDvK Button_root__8us2L" type="button" aria-label="Copy link to this section" data-size="xs" data-variant="tertiary"><svg aria-hidden="true" class="spectra-Link-icon spectra-icon" fill="none" height="24" viewBox="0 0 24 24" width="24" xmlns="http://www.w3.org/2000/svg"><path d="M20.492 10.786a5.143 5.143 0 0 0 0-7.277C19.492 2.5 18.172 2 16.852 2c-.17 0-.33.01-.49.02-.331.04-.661.1-.981.19-.8.24-1.54.67-2.17 1.3L11.7 5.017l-.06.059q-.06.054-.11.111l-1.01 1.01s-.01.02-.02.03c.11-.02.23-.02.34-.02.67 0 1.32.09 1.94.28q.162-.165.308-.31c.734-.741 1.143-1.154 1.373-1.42l.02.02c.66-.65 1.51-.979 2.37-.979s1.72.33 2.37.98a3.365 3.365 0 0 1 0 4.737l-3.69 3.688c-.24.25-.52.45-.81.6-.19.1-.4.18-.6.24l-.023.008q-.026.011-.048.012c-.29.08-.59.12-.89.12-.35 0-.7-.05-1.03-.16-.18-.06-.36-.13-.53-.22-.29-.15-.57-.35-.81-.6-.39-.39-.66-.85-.81-1.339-.09.05-.17.12-.24.19q-.324.33-.613.617-.29.288-.538.542c.24.45.55.88.93 1.26s.81.69 1.26.93c.63.33 1.301.509 1.991.559.13.02.26.02.39.02.79 0 1.57-.18 2.29-.54.491-.24.951-.56 1.351-.97z" fill="currentColor"></path><path d="m15.407 10.789.004-.003v.01zM15.407 10.789a5.2 5.2 0 0 0-2.187-2.192c-.62-.32-1.29-.51-2-.56-.12-.02-.25-.02-.38-.02-.81 0-1.59.19-2.29.54-.491.24-.951.57-1.351.97l-3.691 3.687a5.143 5.143 0 0 0 0 7.277c1 1.01 2.32 1.509 3.64 1.509s2.641-.5 3.642-1.51c1.12-1.119 2.07-2.068 2.72-2.708h-.35c-.66 0-1.31-.09-1.93-.28l-1.71 1.71c-.65.659-1.511.979-2.371.979s-1.71-.32-2.37-.98a3.365 3.365 0 0 1 0-4.737c.04-.04.85-.85 1.72-1.71.56-.57 1.14-1.149 1.53-1.529.27-.28.44-.45.44-.45.41-.41.92-.71 1.48-.859.28-.08.58-.12.89-.12.36 0 .71.06 1.041.16.5.17.95.44 1.33.82.39.39.66.85.81 1.339a2 2 0 0 0 .24-.19z" fill="currentColor"></path></svg></button></span>Description: Could not update site URLs with new ports.</h3><p>You may see this error if <strong>devkinsta_fpm</strong> is not running when you try to rename the site’s URLs after you select the new ports.</p><h3 id="solution-22" class="Heading_root__6SfRo"><span class="Heading_anchor__JwDnI"><button class="spectra-Button-root Heading_anchorButton__kxDvK Button_root__8us2L" type="button" aria-label="Copy link to this section" data-size="xs" data-variant="tertiary"><svg aria-hidden="true" class="spectra-Link-icon spectra-icon" fill="none" height="24" viewBox="0 0 24 24" width="24" xmlns="http://www.w3.org/2000/svg"><path d="M20.492 10.786a5.143 5.143 0 0 0 0-7.277C19.492 2.5 18.172 2 16.852 2c-.17 0-.33.01-.49.02-.331.04-.661.1-.981.19-.8.24-1.54.67-2.17 1.3L11.7 5.017l-.06.059q-.06.054-.11.111l-1.01 1.01s-.01.02-.02.03c.11-.02.23-.02.34-.02.67 0 1.32.09 1.94.28q.162-.165.308-.31c.734-.741 1.143-1.154 1.373-1.42l.02.02c.66-.65 1.51-.979 2.37-.979s1.72.33 2.37.98a3.365 3.365 0 0 1 0 4.737l-3.69 3.688c-.24.25-.52.45-.81.6-.19.1-.4.18-.6.24l-.023.008q-.026.011-.048.012c-.29.08-.59.12-.89.12-.35 0-.7-.05-1.03-.16-.18-.06-.36-.13-.53-.22-.29-.15-.57-.35-.81-.6-.39-.39-.66-.85-.81-1.339-.09.05-.17.12-.24.19q-.324.33-.613.617-.29.288-.538.542c.24.45.55.88.93 1.26s.81.69 1.26.93c.63.33 1.301.509 1.991.559.13.02.26.02.39.02.79 0 1.57-.18 2.29-.54.491-.24.951-.56 1.351-.97z" fill="currentColor"></path><path d="m15.407 10.789.004-.003v.01zM15.407 10.789a5.2 5.2 0 0 0-2.187-2.192c-.62-.32-1.29-.51-2-.56-.12-.02-.25-.02-.38-.02-.81 0-1.59.19-2.29.54-.491.24-.951.57-1.351.97l-3.691 3.687a5.143 5.143 0 0 0 0 7.277c1 1.01 2.32 1.509 3.64 1.509s2.641-.5 3.642-1.51c1.12-1.119 2.07-2.068 2.72-2.708h-.35c-.66 0-1.31-.09-1.93-.28l-1.71 1.71c-.65.659-1.511.979-2.371.979s-1.71-.32-2.37-.98a3.365 3.365 0 0 1 0-4.737c.04-.04.85-.85 1.72-1.71.56-.57 1.14-1.149 1.53-1.529.27-.28.44-.45.44-.45.41-.41.92-.71 1.48-.859.28-.08.58-.12.89-.12.36 0 .71.06 1.041.16.5.17.95.44 1.33.82.39.39.66.85.81 1.339a2 2 0 0 0 .24-.19z" fill="currentColor"></path></svg></button></span>Solution</h3><p>Make sure that <strong>devkinsta_nginx</strong> and <strong>devkinsta_fpm</strong> containers are up and running.</p><h2 id="dk-0058" class="Heading_root__6SfRo"><span class="Heading_anchor__JwDnI"><button class="spectra-Button-root Heading_anchorButton__kxDvK Button_root__8us2L" type="button" aria-label="Copy link to this section" data-size="xs" data-variant="tertiary"><svg aria-hidden="true" class="spectra-Link-icon spectra-icon" fill="none" height="24" viewBox="0 0 24 24" width="24" xmlns="http://www.w3.org/2000/svg"><path d="M20.492 10.786a5.143 5.143 0 0 0 0-7.277C19.492 2.5 18.172 2 16.852 2c-.17 0-.33.01-.49.02-.331.04-.661.1-.981.19-.8.24-1.54.67-2.17 1.3L11.7 5.017l-.06.059q-.06.054-.11.111l-1.01 1.01s-.01.02-.02.03c.11-.02.23-.02.34-.02.67 0 1.32.09 1.94.28q.162-.165.308-.31c.734-.741 1.143-1.154 1.373-1.42l.02.02c.66-.65 1.51-.979 2.37-.979s1.72.33 2.37.98a3.365 3.365 0 0 1 0 4.737l-3.69 3.688c-.24.25-.52.45-.81.6-.19.1-.4.18-.6.24l-.023.008q-.026.011-.048.012c-.29.08-.59.12-.89.12-.35 0-.7-.05-1.03-.16-.18-.06-.36-.13-.53-.22-.29-.15-.57-.35-.81-.6-.39-.39-.66-.85-.81-1.339-.09.05-.17.12-.24.19q-.324.33-.613.617-.29.288-.538.542c.24.45.55.88.93 1.26s.81.69 1.26.93c.63.33 1.301.509 1.991.559.13.02.26.02.39.02.79 0 1.57-.18 2.29-.54.491-.24.951-.56 1.351-.97z" fill="currentColor"></path><path d="m15.407 10.789.004-.003v.01zM15.407 10.789a5.2 5.2 0 0 0-2.187-2.192c-.62-.32-1.29-.51-2-.56-.12-.02-.25-.02-.38-.02-.81 0-1.59.19-2.29.54-.491.24-.951.57-1.351.97l-3.691 3.687a5.143 5.143 0 0 0 0 7.277c1 1.01 2.32 1.509 3.64 1.509s2.641-.5 3.642-1.51c1.12-1.119 2.07-2.068 2.72-2.708h-.35c-.66 0-1.31-.09-1.93-.28l-1.71 1.71c-.65.659-1.511.979-2.371.979s-1.71-.32-2.37-.98a3.365 3.365 0 0 1 0-4.737c.04-.04.85-.85 1.72-1.71.56-.57 1.14-1.149 1.53-1.529.27-.28.44-.45.44-.45.41-.41.92-.71 1.48-.859.28-.08.58-.12.89-.12.36 0 .71.06 1.041.16.5.17.95.44 1.33.82.39.39.66.85.81 1.339a2 2 0 0 0 .24-.19z" fill="currentColor"></path></svg></button></span>DK0058</h2><h3 id="description-failed-to-copy-the-site-folder" class="Heading_root__6SfRo"><span class="Heading_anchor__JwDnI"><button class="spectra-Button-root Heading_anchorButton__kxDvK Button_root__8us2L" type="button" aria-label="Copy link to this section" data-size="xs" data-variant="tertiary"><svg aria-hidden="true" class="spectra-Link-icon spectra-icon" fill="none" height="24" viewBox="0 0 24 24" width="24" xmlns="http://www.w3.org/2000/svg"><path d="M20.492 10.786a5.143 5.143 0 0 0 0-7.277C19.492 2.5 18.172 2 16.852 2c-.17 0-.33.01-.49.02-.331.04-.661.1-.981.19-.8.24-1.54.67-2.17 1.3L11.7 5.017l-.06.059q-.06.054-.11.111l-1.01 1.01s-.01.02-.02.03c.11-.02.23-.02.34-.02.67 0 1.32.09 1.94.28q.162-.165.308-.31c.734-.741 1.143-1.154 1.373-1.42l.02.02c.66-.65 1.51-.979 2.37-.979s1.72.33 2.37.98a3.365 3.365 0 0 1 0 4.737l-3.69 3.688c-.24.25-.52.45-.81.6-.19.1-.4.18-.6.24l-.023.008q-.026.011-.048.012c-.29.08-.59.12-.89.12-.35 0-.7-.05-1.03-.16-.18-.06-.36-.13-.53-.22-.29-.15-.57-.35-.81-.6-.39-.39-.66-.85-.81-1.339-.09.05-.17.12-.24.19q-.324.33-.613.617-.29.288-.538.542c.24.45.55.88.93 1.26s.81.69 1.26.93c.63.33 1.301.509 1.991.559.13.02.26.02.39.02.79 0 1.57-.18 2.29-.54.491-.24.951-.56 1.351-.97z" fill="currentColor"></path><path d="m15.407 10.789.004-.003v.01zM15.407 10.789a5.2 5.2 0 0 0-2.187-2.192c-.62-.32-1.29-.51-2-.56-.12-.02-.25-.02-.38-.02-.81 0-1.59.19-2.29.54-.491.24-.951.57-1.351.97l-3.691 3.687a5.143 5.143 0 0 0 0 7.277c1 1.01 2.32 1.509 3.64 1.509s2.641-.5 3.642-1.51c1.12-1.119 2.07-2.068 2.72-2.708h-.35c-.66 0-1.31-.09-1.93-.28l-1.71 1.71c-.65.659-1.511.979-2.371.979s-1.71-.32-2.37-.98a3.365 3.365 0 0 1 0-4.737c.04-.04.85-.85 1.72-1.71.56-.57 1.14-1.149 1.53-1.529.27-.28.44-.45.44-.45.41-.41.92-.71 1.48-.859.28-.08.58-.12.89-.12.36 0 .71.06 1.041.16.5.17.95.44 1.33.82.39.39.66.85.81 1.339a2 2 0 0 0 .24-.19z" fill="currentColor"></path></svg></button></span>Description: Failed to copy the site folder.</h3><p>When you rename a site in DevKinsta, it copies the site to a new folder with the new name, runs a search and replace on the copied site to update the name within all of the files (for example, the database, PHP files, NGINX configs, etc.), and then deletes the original site that was copied.</p><p>This error appears when you rename a site, and DevKinsta cannot copy the files to the new folder.</p><h3 id="solution-23" class="Heading_root__6SfRo"><span class="Heading_anchor__JwDnI"><button class="spectra-Button-root Heading_anchorButton__kxDvK Button_root__8us2L" type="button" aria-label="Copy link to this section" data-size="xs" data-variant="tertiary"><svg aria-hidden="true" class="spectra-Link-icon spectra-icon" fill="none" height="24" viewBox="0 0 24 24" width="24" xmlns="http://www.w3.org/2000/svg"><path d="M20.492 10.786a5.143 5.143 0 0 0 0-7.277C19.492 2.5 18.172 2 16.852 2c-.17 0-.33.01-.49.02-.331.04-.661.1-.981.19-.8.24-1.54.67-2.17 1.3L11.7 5.017l-.06.059q-.06.054-.11.111l-1.01 1.01s-.01.02-.02.03c.11-.02.23-.02.34-.02.67 0 1.32.09 1.94.28q.162-.165.308-.31c.734-.741 1.143-1.154 1.373-1.42l.02.02c.66-.65 1.51-.979 2.37-.979s1.72.33 2.37.98a3.365 3.365 0 0 1 0 4.737l-3.69 3.688c-.24.25-.52.45-.81.6-.19.1-.4.18-.6.24l-.023.008q-.026.011-.048.012c-.29.08-.59.12-.89.12-.35 0-.7-.05-1.03-.16-.18-.06-.36-.13-.53-.22-.29-.15-.57-.35-.81-.6-.39-.39-.66-.85-.81-1.339-.09.05-.17.12-.24.19q-.324.33-.613.617-.29.288-.538.542c.24.45.55.88.93 1.26s.81.69 1.26.93c.63.33 1.301.509 1.991.559.13.02.26.02.39.02.79 0 1.57-.18 2.29-.54.491-.24.951-.56 1.351-.97z" fill="currentColor"></path><path d="m15.407 10.789.004-.003v.01zM15.407 10.789a5.2 5.2 0 0 0-2.187-2.192c-.62-.32-1.29-.51-2-.56-.12-.02-.25-.02-.38-.02-.81 0-1.59.19-2.29.54-.491.24-.951.57-1.351.97l-3.691 3.687a5.143 5.143 0 0 0 0 7.277c1 1.01 2.32 1.509 3.64 1.509s2.641-.5 3.642-1.51c1.12-1.119 2.07-2.068 2.72-2.708h-.35c-.66 0-1.31-.09-1.93-.28l-1.71 1.71c-.65.659-1.511.979-2.371.979s-1.71-.32-2.37-.98a3.365 3.365 0 0 1 0-4.737c.04-.04.85-.85 1.72-1.71.56-.57 1.14-1.149 1.53-1.529.27-.28.44-.45.44-.45.41-.41.92-.71 1.48-.859.28-.08.58-.12.89-.12.36 0 .71.06 1.041.16.5.17.95.44 1.33.82.39.39.66.85.81 1.339a2 2 0 0 0 .24-.19z" fill="currentColor"></path></svg></button></span>Solution</h3><p>Navigate to the <strong>DevKinsta/public</strong> folder, delete the folder with the new site name and retry the renaming process in DevKinsta.</p><h2 id="dk-0059" class="Heading_root__6SfRo"><span class="Heading_anchor__JwDnI"><button class="spectra-Button-root Heading_anchorButton__kxDvK Button_root__8us2L" type="button" aria-label="Copy link to this section" data-size="xs" data-variant="tertiary"><svg aria-hidden="true" class="spectra-Link-icon spectra-icon" fill="none" height="24" viewBox="0 0 24 24" width="24" xmlns="http://www.w3.org/2000/svg"><path d="M20.492 10.786a5.143 5.143 0 0 0 0-7.277C19.492 2.5 18.172 2 16.852 2c-.17 0-.33.01-.49.02-.331.04-.661.1-.981.19-.8.24-1.54.67-2.17 1.3L11.7 5.017l-.06.059q-.06.054-.11.111l-1.01 1.01s-.01.02-.02.03c.11-.02.23-.02.34-.02.67 0 1.32.09 1.94.28q.162-.165.308-.31c.734-.741 1.143-1.154 1.373-1.42l.02.02c.66-.65 1.51-.979 2.37-.979s1.72.33 2.37.98a3.365 3.365 0 0 1 0 4.737l-3.69 3.688c-.24.25-.52.45-.81.6-.19.1-.4.18-.6.24l-.023.008q-.026.011-.048.012c-.29.08-.59.12-.89.12-.35 0-.7-.05-1.03-.16-.18-.06-.36-.13-.53-.22-.29-.15-.57-.35-.81-.6-.39-.39-.66-.85-.81-1.339-.09.05-.17.12-.24.19q-.324.33-.613.617-.29.288-.538.542c.24.45.55.88.93 1.26s.81.69 1.26.93c.63.33 1.301.509 1.991.559.13.02.26.02.39.02.79 0 1.57-.18 2.29-.54.491-.24.951-.56 1.351-.97z" fill="currentColor"></path><path d="m15.407 10.789.004-.003v.01zM15.407 10.789a5.2 5.2 0 0 0-2.187-2.192c-.62-.32-1.29-.51-2-.56-.12-.02-.25-.02-.38-.02-.81 0-1.59.19-2.29.54-.491.24-.951.57-1.351.97l-3.691 3.687a5.143 5.143 0 0 0 0 7.277c1 1.01 2.32 1.509 3.64 1.509s2.641-.5 3.642-1.51c1.12-1.119 2.07-2.068 2.72-2.708h-.35c-.66 0-1.31-.09-1.93-.28l-1.71 1.71c-.65.659-1.511.979-2.371.979s-1.71-.32-2.37-.98a3.365 3.365 0 0 1 0-4.737c.04-.04.85-.85 1.72-1.71.56-.57 1.14-1.149 1.53-1.529.27-.28.44-.45.44-.45.41-.41.92-.71 1.48-.859.28-.08.58-.12.89-.12.36 0 .71.06 1.041.16.5.17.95.44 1.33.82.39.39.66.85.81 1.339a2 2 0 0 0 .24-.19z" fill="currentColor"></path></svg></button></span>DK0059</h2><h3 id="description-failed-to-copy-the-database" class="Heading_root__6SfRo"><span class="Heading_anchor__JwDnI"><button class="spectra-Button-root Heading_anchorButton__kxDvK Button_root__8us2L" type="button" aria-label="Copy link to this section" data-size="xs" data-variant="tertiary"><svg aria-hidden="true" class="spectra-Link-icon spectra-icon" fill="none" height="24" viewBox="0 0 24 24" width="24" xmlns="http://www.w3.org/2000/svg"><path d="M20.492 10.786a5.143 5.143 0 0 0 0-7.277C19.492 2.5 18.172 2 16.852 2c-.17 0-.33.01-.49.02-.331.04-.661.1-.981.19-.8.24-1.54.67-2.17 1.3L11.7 5.017l-.06.059q-.06.054-.11.111l-1.01 1.01s-.01.02-.02.03c.11-.02.23-.02.34-.02.67 0 1.32.09 1.94.28q.162-.165.308-.31c.734-.741 1.143-1.154 1.373-1.42l.02.02c.66-.65 1.51-.979 2.37-.979s1.72.33 2.37.98a3.365 3.365 0 0 1 0 4.737l-3.69 3.688c-.24.25-.52.45-.81.6-.19.1-.4.18-.6.24l-.023.008q-.026.011-.048.012c-.29.08-.59.12-.89.12-.35 0-.7-.05-1.03-.16-.18-.06-.36-.13-.53-.22-.29-.15-.57-.35-.81-.6-.39-.39-.66-.85-.81-1.339-.09.05-.17.12-.24.19q-.324.33-.613.617-.29.288-.538.542c.24.45.55.88.93 1.26s.81.69 1.26.93c.63.33 1.301.509 1.991.559.13.02.26.02.39.02.79 0 1.57-.18 2.29-.54.491-.24.951-.56 1.351-.97z" fill="currentColor"></path><path d="m15.407 10.789.004-.003v.01zM15.407 10.789a5.2 5.2 0 0 0-2.187-2.192c-.62-.32-1.29-.51-2-.56-.12-.02-.25-.02-.38-.02-.81 0-1.59.19-2.29.54-.491.24-.951.57-1.351.97l-3.691 3.687a5.143 5.143 0 0 0 0 7.277c1 1.01 2.32 1.509 3.64 1.509s2.641-.5 3.642-1.51c1.12-1.119 2.07-2.068 2.72-2.708h-.35c-.66 0-1.31-.09-1.93-.28l-1.71 1.71c-.65.659-1.511.979-2.371.979s-1.71-.32-2.37-.98a3.365 3.365 0 0 1 0-4.737c.04-.04.85-.85 1.72-1.71.56-.57 1.14-1.149 1.53-1.529.27-.28.44-.45.44-.45.41-.41.92-.71 1.48-.859.28-.08.58-.12.89-.12.36 0 .71.06 1.041.16.5.17.95.44 1.33.82.39.39.66.85.81 1.339a2 2 0 0 0 .24-.19z" fill="currentColor"></path></svg></button></span>Description: Failed to copy the database.</h3><p>When you rename a site in DevKinsta, it copies the site to a new folder with the new name, runs a search and replace on the copied site to update the name within all of the files (for example, the database, PHP files, NGINX configs, etc.), and then deletes the original site that was copied.</p><p>This error appears when DevKinsta cannot copy the database during site renaming.</p><h3 id="solution-24" class="Heading_root__6SfRo"><span class="Heading_anchor__JwDnI"><button class="spectra-Button-root Heading_anchorButton__kxDvK Button_root__8us2L" type="button" aria-label="Copy link to this section" data-size="xs" data-variant="tertiary"><svg aria-hidden="true" class="spectra-Link-icon spectra-icon" fill="none" height="24" viewBox="0 0 24 24" width="24" xmlns="http://www.w3.org/2000/svg"><path d="M20.492 10.786a5.143 5.143 0 0 0 0-7.277C19.492 2.5 18.172 2 16.852 2c-.17 0-.33.01-.49.02-.331.04-.661.1-.981.19-.8.24-1.54.67-2.17 1.3L11.7 5.017l-.06.059q-.06.054-.11.111l-1.01 1.01s-.01.02-.02.03c.11-.02.23-.02.34-.02.67 0 1.32.09 1.94.28q.162-.165.308-.31c.734-.741 1.143-1.154 1.373-1.42l.02.02c.66-.65 1.51-.979 2.37-.979s1.72.33 2.37.98a3.365 3.365 0 0 1 0 4.737l-3.69 3.688c-.24.25-.52.45-.81.6-.19.1-.4.18-.6.24l-.023.008q-.026.011-.048.012c-.29.08-.59.12-.89.12-.35 0-.7-.05-1.03-.16-.18-.06-.36-.13-.53-.22-.29-.15-.57-.35-.81-.6-.39-.39-.66-.85-.81-1.339-.09.05-.17.12-.24.19q-.324.33-.613.617-.29.288-.538.542c.24.45.55.88.93 1.26s.81.69 1.26.93c.63.33 1.301.509 1.991.559.13.02.26.02.39.02.79 0 1.57-.18 2.29-.54.491-.24.951-.56 1.351-.97z" fill="currentColor"></path><path d="m15.407 10.789.004-.003v.01zM15.407 10.789a5.2 5.2 0 0 0-2.187-2.192c-.62-.32-1.29-.51-2-.56-.12-.02-.25-.02-.38-.02-.81 0-1.59.19-2.29.54-.491.24-.951.57-1.351.97l-3.691 3.687a5.143 5.143 0 0 0 0 7.277c1 1.01 2.32 1.509 3.64 1.509s2.641-.5 3.642-1.51c1.12-1.119 2.07-2.068 2.72-2.708h-.35c-.66 0-1.31-.09-1.93-.28l-1.71 1.71c-.65.659-1.511.979-2.371.979s-1.71-.32-2.37-.98a3.365 3.365 0 0 1 0-4.737c.04-.04.85-.85 1.72-1.71.56-.57 1.14-1.149 1.53-1.529.27-.28.44-.45.44-.45.41-.41.92-.71 1.48-.859.28-.08.58-.12.89-.12.36 0 .71.06 1.041.16.5.17.95.44 1.33.82.39.39.66.85.81 1.339a2 2 0 0 0 .24-.19z" fill="currentColor"></path></svg></button></span>Solution</h3><p>Delete the newly created site’s database and retry the renaming process in DevKinsta.</p><h2 id="dk-0060" class="Heading_root__6SfRo"><span class="Heading_anchor__JwDnI"><button class="spectra-Button-root Heading_anchorButton__kxDvK Button_root__8us2L" type="button" aria-label="Copy link to this section" data-size="xs" data-variant="tertiary"><svg aria-hidden="true" class="spectra-Link-icon spectra-icon" fill="none" height="24" viewBox="0 0 24 24" width="24" xmlns="http://www.w3.org/2000/svg"><path d="M20.492 10.786a5.143 5.143 0 0 0 0-7.277C19.492 2.5 18.172 2 16.852 2c-.17 0-.33.01-.49.02-.331.04-.661.1-.981.19-.8.24-1.54.67-2.17 1.3L11.7 5.017l-.06.059q-.06.054-.11.111l-1.01 1.01s-.01.02-.02.03c.11-.02.23-.02.34-.02.67 0 1.32.09 1.94.28q.162-.165.308-.31c.734-.741 1.143-1.154 1.373-1.42l.02.02c.66-.65 1.51-.979 2.37-.979s1.72.33 2.37.98a3.365 3.365 0 0 1 0 4.737l-3.69 3.688c-.24.25-.52.45-.81.6-.19.1-.4.18-.6.24l-.023.008q-.026.011-.048.012c-.29.08-.59.12-.89.12-.35 0-.7-.05-1.03-.16-.18-.06-.36-.13-.53-.22-.29-.15-.57-.35-.81-.6-.39-.39-.66-.85-.81-1.339-.09.05-.17.12-.24.19q-.324.33-.613.617-.29.288-.538.542c.24.45.55.88.93 1.26s.81.69 1.26.93c.63.33 1.301.509 1.991.559.13.02.26.02.39.02.79 0 1.57-.18 2.29-.54.491-.24.951-.56 1.351-.97z" fill="currentColor"></path><path d="m15.407 10.789.004-.003v.01zM15.407 10.789a5.2 5.2 0 0 0-2.187-2.192c-.62-.32-1.29-.51-2-.56-.12-.02-.25-.02-.38-.02-.81 0-1.59.19-2.29.54-.491.24-.951.57-1.351.97l-3.691 3.687a5.143 5.143 0 0 0 0 7.277c1 1.01 2.32 1.509 3.64 1.509s2.641-.5 3.642-1.51c1.12-1.119 2.07-2.068 2.72-2.708h-.35c-.66 0-1.31-.09-1.93-.28l-1.71 1.71c-.65.659-1.511.979-2.371.979s-1.71-.32-2.37-.98a3.365 3.365 0 0 1 0-4.737c.04-.04.85-.85 1.72-1.71.56-.57 1.14-1.149 1.53-1.529.27-.28.44-.45.44-.45.41-.41.92-.71 1.48-.859.28-.08.58-.12.89-.12.36 0 .71.06 1.041.16.5.17.95.44 1.33.82.39.39.66.85.81 1.339a2 2 0 0 0 .24-.19z" fill="currentColor"></path></svg></button></span>DK0060</h2><h3 id="description-failed-to-update-the-database" class="Heading_root__6SfRo"><span class="Heading_anchor__JwDnI"><button class="spectra-Button-root Heading_anchorButton__kxDvK Button_root__8us2L" type="button" aria-label="Copy link to this section" data-size="xs" data-variant="tertiary"><svg aria-hidden="true" class="spectra-Link-icon spectra-icon" fill="none" height="24" viewBox="0 0 24 24" width="24" xmlns="http://www.w3.org/2000/svg"><path d="M20.492 10.786a5.143 5.143 0 0 0 0-7.277C19.492 2.5 18.172 2 16.852 2c-.17 0-.33.01-.49.02-.331.04-.661.1-.981.19-.8.24-1.54.67-2.17 1.3L11.7 5.017l-.06.059q-.06.054-.11.111l-1.01 1.01s-.01.02-.02.03c.11-.02.23-.02.34-.02.67 0 1.32.09 1.94.28q.162-.165.308-.31c.734-.741 1.143-1.154 1.373-1.42l.02.02c.66-.65 1.51-.979 2.37-.979s1.72.33 2.37.98a3.365 3.365 0 0 1 0 4.737l-3.69 3.688c-.24.25-.52.45-.81.6-.19.1-.4.18-.6.24l-.023.008q-.026.011-.048.012c-.29.08-.59.12-.89.12-.35 0-.7-.05-1.03-.16-.18-.06-.36-.13-.53-.22-.29-.15-.57-.35-.81-.6-.39-.39-.66-.85-.81-1.339-.09.05-.17.12-.24.19q-.324.33-.613.617-.29.288-.538.542c.24.45.55.88.93 1.26s.81.69 1.26.93c.63.33 1.301.509 1.991.559.13.02.26.02.39.02.79 0 1.57-.18 2.29-.54.491-.24.951-.56 1.351-.97z" fill="currentColor"></path><path d="m15.407 10.789.004-.003v.01zM15.407 10.789a5.2 5.2 0 0 0-2.187-2.192c-.62-.32-1.29-.51-2-.56-.12-.02-.25-.02-.38-.02-.81 0-1.59.19-2.29.54-.491.24-.951.57-1.351.97l-3.691 3.687a5.143 5.143 0 0 0 0 7.277c1 1.01 2.32 1.509 3.64 1.509s2.641-.5 3.642-1.51c1.12-1.119 2.07-2.068 2.72-2.708h-.35c-.66 0-1.31-.09-1.93-.28l-1.71 1.71c-.65.659-1.511.979-2.371.979s-1.71-.32-2.37-.98a3.365 3.365 0 0 1 0-4.737c.04-.04.85-.85 1.72-1.71.56-.57 1.14-1.149 1.53-1.529.27-.28.44-.45.44-.45.41-.41.92-.71 1.48-.859.28-.08.58-.12.89-.12.36 0 .71.06 1.041.16.5.17.95.44 1.33.82.39.39.66.85.81 1.339a2 2 0 0 0 .24-.19z" fill="currentColor"></path></svg></button></span>Description: Failed to update the database.</h3><p>When you rename a site in DevKinsta, it copies the site to a new folder with the new name, runs a search and replace on the copied site to update the name within all of the files (for example, the database, PHP files, NGINX configs, etc.), and then deletes the original site that was copied.</p><p>This error appears when DevKinsta cannot update the URLs, domains, and emails in the new site database when renaming the site.</p><h3 id="solution-25" class="Heading_root__6SfRo"><span class="Heading_anchor__JwDnI"><button class="spectra-Button-root Heading_anchorButton__kxDvK Button_root__8us2L" type="button" aria-label="Copy link to this section" data-size="xs" data-variant="tertiary"><svg aria-hidden="true" class="spectra-Link-icon spectra-icon" fill="none" height="24" viewBox="0 0 24 24" width="24" xmlns="http://www.w3.org/2000/svg"><path d="M20.492 10.786a5.143 5.143 0 0 0 0-7.277C19.492 2.5 18.172 2 16.852 2c-.17 0-.33.01-.49.02-.331.04-.661.1-.981.19-.8.24-1.54.67-2.17 1.3L11.7 5.017l-.06.059q-.06.054-.11.111l-1.01 1.01s-.01.02-.02.03c.11-.02.23-.02.34-.02.67 0 1.32.09 1.94.28q.162-.165.308-.31c.734-.741 1.143-1.154 1.373-1.42l.02.02c.66-.65 1.51-.979 2.37-.979s1.72.33 2.37.98a3.365 3.365 0 0 1 0 4.737l-3.69 3.688c-.24.25-.52.45-.81.6-.19.1-.4.18-.6.24l-.023.008q-.026.011-.048.012c-.29.08-.59.12-.89.12-.35 0-.7-.05-1.03-.16-.18-.06-.36-.13-.53-.22-.29-.15-.57-.35-.81-.6-.39-.39-.66-.85-.81-1.339-.09.05-.17.12-.24.19q-.324.33-.613.617-.29.288-.538.542c.24.45.55.88.93 1.26s.81.69 1.26.93c.63.33 1.301.509 1.991.559.13.02.26.02.39.02.79 0 1.57-.18 2.29-.54.491-.24.951-.56 1.351-.97z" fill="currentColor"></path><path d="m15.407 10.789.004-.003v.01zM15.407 10.789a5.2 5.2 0 0 0-2.187-2.192c-.62-.32-1.29-.51-2-.56-.12-.02-.25-.02-.38-.02-.81 0-1.59.19-2.29.54-.491.24-.951.57-1.351.97l-3.691 3.687a5.143 5.143 0 0 0 0 7.277c1 1.01 2.32 1.509 3.64 1.509s2.641-.5 3.642-1.51c1.12-1.119 2.07-2.068 2.72-2.708h-.35c-.66 0-1.31-.09-1.93-.28l-1.71 1.71c-.65.659-1.511.979-2.371.979s-1.71-.32-2.37-.98a3.365 3.365 0 0 1 0-4.737c.04-.04.85-.85 1.72-1.71.56-.57 1.14-1.149 1.53-1.529.27-.28.44-.45.44-.45.41-.41.92-.71 1.48-.859.28-.08.58-.12.89-.12.36 0 .71.06 1.041.16.5.17.95.44 1.33.82.39.39.66.85.81 1.339a2 2 0 0 0 .24-.19z" fill="currentColor"></path></svg></button></span>Solution</h3><p>Check if the database exists. If not, try to create it manually and copy the old site data.</p><h2 id="dk-0061" class="Heading_root__6SfRo"><span class="Heading_anchor__JwDnI"><button class="spectra-Button-root Heading_anchorButton__kxDvK Button_root__8us2L" type="button" aria-label="Copy link to this section" data-size="xs" data-variant="tertiary"><svg aria-hidden="true" class="spectra-Link-icon spectra-icon" fill="none" height="24" viewBox="0 0 24 24" width="24" xmlns="http://www.w3.org/2000/svg"><path d="M20.492 10.786a5.143 5.143 0 0 0 0-7.277C19.492 2.5 18.172 2 16.852 2c-.17 0-.33.01-.49.02-.331.04-.661.1-.981.19-.8.24-1.54.67-2.17 1.3L11.7 5.017l-.06.059q-.06.054-.11.111l-1.01 1.01s-.01.02-.02.03c.11-.02.23-.02.34-.02.67 0 1.32.09 1.94.28q.162-.165.308-.31c.734-.741 1.143-1.154 1.373-1.42l.02.02c.66-.65 1.51-.979 2.37-.979s1.72.33 2.37.98a3.365 3.365 0 0 1 0 4.737l-3.69 3.688c-.24.25-.52.45-.81.6-.19.1-.4.18-.6.24l-.023.008q-.026.011-.048.012c-.29.08-.59.12-.89.12-.35 0-.7-.05-1.03-.16-.18-.06-.36-.13-.53-.22-.29-.15-.57-.35-.81-.6-.39-.39-.66-.85-.81-1.339-.09.05-.17.12-.24.19q-.324.33-.613.617-.29.288-.538.542c.24.45.55.88.93 1.26s.81.69 1.26.93c.63.33 1.301.509 1.991.559.13.02.26.02.39.02.79 0 1.57-.18 2.29-.54.491-.24.951-.56 1.351-.97z" fill="currentColor"></path><path d="m15.407 10.789.004-.003v.01zM15.407 10.789a5.2 5.2 0 0 0-2.187-2.192c-.62-.32-1.29-.51-2-.56-.12-.02-.25-.02-.38-.02-.81 0-1.59.19-2.29.54-.491.24-.951.57-1.351.97l-3.691 3.687a5.143 5.143 0 0 0 0 7.277c1 1.01 2.32 1.509 3.64 1.509s2.641-.5 3.642-1.51c1.12-1.119 2.07-2.068 2.72-2.708h-.35c-.66 0-1.31-.09-1.93-.28l-1.71 1.71c-.65.659-1.511.979-2.371.979s-1.71-.32-2.37-.98a3.365 3.365 0 0 1 0-4.737c.04-.04.85-.85 1.72-1.71.56-.57 1.14-1.149 1.53-1.529.27-.28.44-.45.44-.45.41-.41.92-.71 1.48-.859.28-.08.58-.12.89-.12.36 0 .71.06 1.041.16.5.17.95.44 1.33.82.39.39.66.85.81 1.339a2 2 0 0 0 .24-.19z" fill="currentColor"></path></svg></button></span>DK0061</h2><h3 id="description-failed-to-delete-the-old-sites-data" class="Heading_root__6SfRo"><span class="Heading_anchor__JwDnI"><button class="spectra-Button-root Heading_anchorButton__kxDvK Button_root__8us2L" type="button" aria-label="Copy link to this section" data-size="xs" data-variant="tertiary"><svg aria-hidden="true" class="spectra-Link-icon spectra-icon" fill="none" height="24" viewBox="0 0 24 24" width="24" xmlns="http://www.w3.org/2000/svg"><path d="M20.492 10.786a5.143 5.143 0 0 0 0-7.277C19.492 2.5 18.172 2 16.852 2c-.17 0-.33.01-.49.02-.331.04-.661.1-.981.19-.8.24-1.54.67-2.17 1.3L11.7 5.017l-.06.059q-.06.054-.11.111l-1.01 1.01s-.01.02-.02.03c.11-.02.23-.02.34-.02.67 0 1.32.09 1.94.28q.162-.165.308-.31c.734-.741 1.143-1.154 1.373-1.42l.02.02c.66-.65 1.51-.979 2.37-.979s1.72.33 2.37.98a3.365 3.365 0 0 1 0 4.737l-3.69 3.688c-.24.25-.52.45-.81.6-.19.1-.4.18-.6.24l-.023.008q-.026.011-.048.012c-.29.08-.59.12-.89.12-.35 0-.7-.05-1.03-.16-.18-.06-.36-.13-.53-.22-.29-.15-.57-.35-.81-.6-.39-.39-.66-.85-.81-1.339-.09.05-.17.12-.24.19q-.324.33-.613.617-.29.288-.538.542c.24.45.55.88.93 1.26s.81.69 1.26.93c.63.33 1.301.509 1.991.559.13.02.26.02.39.02.79 0 1.57-.18 2.29-.54.491-.24.951-.56 1.351-.97z" fill="currentColor"></path><path d="m15.407 10.789.004-.003v.01zM15.407 10.789a5.2 5.2 0 0 0-2.187-2.192c-.62-.32-1.29-.51-2-.56-.12-.02-.25-.02-.38-.02-.81 0-1.59.19-2.29.54-.491.24-.951.57-1.351.97l-3.691 3.687a5.143 5.143 0 0 0 0 7.277c1 1.01 2.32 1.509 3.64 1.509s2.641-.5 3.642-1.51c1.12-1.119 2.07-2.068 2.72-2.708h-.35c-.66 0-1.31-.09-1.93-.28l-1.71 1.71c-.65.659-1.511.979-2.371.979s-1.71-.32-2.37-.98a3.365 3.365 0 0 1 0-4.737c.04-.04.85-.85 1.72-1.71.56-.57 1.14-1.149 1.53-1.529.27-.28.44-.45.44-.45.41-.41.92-.71 1.48-.859.28-.08.58-.12.89-.12.36 0 .71.06 1.041.16.5.17.95.44 1.33.82.39.39.66.85.81 1.339a2 2 0 0 0 .24-.19z" fill="currentColor"></path></svg></button></span>Description: Failed to delete the old site’s data.</h3><p>When you rename a site in DevKinsta, it copies the site to a new folder with the new name, runs a search and replace on the copied site to update the name within all of the files (for example, the database, PHP files, NGINX configs, etc.), and then deletes the original site that was copied.</p><p>You may see this error when DevKinsta fails to delete the old site’s data when renaming the site.</p><h3 id="solution-26" class="Heading_root__6SfRo"><span class="Heading_anchor__JwDnI"><button class="spectra-Button-root Heading_anchorButton__kxDvK Button_root__8us2L" type="button" aria-label="Copy link to this section" data-size="xs" data-variant="tertiary"><svg aria-hidden="true" class="spectra-Link-icon spectra-icon" fill="none" height="24" viewBox="0 0 24 24" width="24" xmlns="http://www.w3.org/2000/svg"><path d="M20.492 10.786a5.143 5.143 0 0 0 0-7.277C19.492 2.5 18.172 2 16.852 2c-.17 0-.33.01-.49.02-.331.04-.661.1-.981.19-.8.24-1.54.67-2.17 1.3L11.7 5.017l-.06.059q-.06.054-.11.111l-1.01 1.01s-.01.02-.02.03c.11-.02.23-.02.34-.02.67 0 1.32.09 1.94.28q.162-.165.308-.31c.734-.741 1.143-1.154 1.373-1.42l.02.02c.66-.65 1.51-.979 2.37-.979s1.72.33 2.37.98a3.365 3.365 0 0 1 0 4.737l-3.69 3.688c-.24.25-.52.45-.81.6-.19.1-.4.18-.6.24l-.023.008q-.026.011-.048.012c-.29.08-.59.12-.89.12-.35 0-.7-.05-1.03-.16-.18-.06-.36-.13-.53-.22-.29-.15-.57-.35-.81-.6-.39-.39-.66-.85-.81-1.339-.09.05-.17.12-.24.19q-.324.33-.613.617-.29.288-.538.542c.24.45.55.88.93 1.26s.81.69 1.26.93c.63.33 1.301.509 1.991.559.13.02.26.02.39.02.79 0 1.57-.18 2.29-.54.491-.24.951-.56 1.351-.97z" fill="currentColor"></path><path d="m15.407 10.789.004-.003v.01zM15.407 10.789a5.2 5.2 0 0 0-2.187-2.192c-.62-.32-1.29-.51-2-.56-.12-.02-.25-.02-.38-.02-.81 0-1.59.19-2.29.54-.491.24-.951.57-1.351.97l-3.691 3.687a5.143 5.143 0 0 0 0 7.277c1 1.01 2.32 1.509 3.64 1.509s2.641-.5 3.642-1.51c1.12-1.119 2.07-2.068 2.72-2.708h-.35c-.66 0-1.31-.09-1.93-.28l-1.71 1.71c-.65.659-1.511.979-2.371.979s-1.71-.32-2.37-.98a3.365 3.365 0 0 1 0-4.737c.04-.04.85-.85 1.72-1.71.56-.57 1.14-1.149 1.53-1.529.27-.28.44-.45.44-.45.41-.41.92-.71 1.48-.859.28-.08.58-.12.89-.12.36 0 .71.06 1.041.16.5.17.95.44 1.33.82.39.39.66.85.81 1.339a2 2 0 0 0 .24-.19z" fill="currentColor"></path></svg></button></span>Solution</h3><p>Retry the site renaming and ensure you provide the correct password.</p><h2 id="dk-0062" class="Heading_root__6SfRo"><span class="Heading_anchor__JwDnI"><button class="spectra-Button-root Heading_anchorButton__kxDvK Button_root__8us2L" type="button" aria-label="Copy link to this section" data-size="xs" data-variant="tertiary"><svg aria-hidden="true" class="spectra-Link-icon spectra-icon" fill="none" height="24" viewBox="0 0 24 24" width="24" xmlns="http://www.w3.org/2000/svg"><path d="M20.492 10.786a5.143 5.143 0 0 0 0-7.277C19.492 2.5 18.172 2 16.852 2c-.17 0-.33.01-.49.02-.331.04-.661.1-.981.19-.8.24-1.54.67-2.17 1.3L11.7 5.017l-.06.059q-.06.054-.11.111l-1.01 1.01s-.01.02-.02.03c.11-.02.23-.02.34-.02.67 0 1.32.09 1.94.28q.162-.165.308-.31c.734-.741 1.143-1.154 1.373-1.42l.02.02c.66-.65 1.51-.979 2.37-.979s1.72.33 2.37.98a3.365 3.365 0 0 1 0 4.737l-3.69 3.688c-.24.25-.52.45-.81.6-.19.1-.4.18-.6.24l-.023.008q-.026.011-.048.012c-.29.08-.59.12-.89.12-.35 0-.7-.05-1.03-.16-.18-.06-.36-.13-.53-.22-.29-.15-.57-.35-.81-.6-.39-.39-.66-.85-.81-1.339-.09.05-.17.12-.24.19q-.324.33-.613.617-.29.288-.538.542c.24.45.55.88.93 1.26s.81.69 1.26.93c.63.33 1.301.509 1.991.559.13.02.26.02.39.02.79 0 1.57-.18 2.29-.54.491-.24.951-.56 1.351-.97z" fill="currentColor"></path><path d="m15.407 10.789.004-.003v.01zM15.407 10.789a5.2 5.2 0 0 0-2.187-2.192c-.62-.32-1.29-.51-2-.56-.12-.02-.25-.02-.38-.02-.81 0-1.59.19-2.29.54-.491.24-.951.57-1.351.97l-3.691 3.687a5.143 5.143 0 0 0 0 7.277c1 1.01 2.32 1.509 3.64 1.509s2.641-.5 3.642-1.51c1.12-1.119 2.07-2.068 2.72-2.708h-.35c-.66 0-1.31-.09-1.93-.28l-1.71 1.71c-.65.659-1.511.979-2.371.979s-1.71-.32-2.37-.98a3.365 3.365 0 0 1 0-4.737c.04-.04.85-.85 1.72-1.71.56-.57 1.14-1.149 1.53-1.529.27-.28.44-.45.44-.45.41-.41.92-.71 1.48-.859.28-.08.58-.12.89-.12.36 0 .71.06 1.041.16.5.17.95.44 1.33.82.39.39.66.85.81 1.339a2 2 0 0 0 .24-.19z" fill="currentColor"></path></svg></button></span>DK0062</h2><h3 id="description-failed-to-add-certification-to-the-store" class="Heading_root__6SfRo"><span class="Heading_anchor__JwDnI"><button class="spectra-Button-root Heading_anchorButton__kxDvK Button_root__8us2L" type="button" aria-label="Copy link to this section" data-size="xs" data-variant="tertiary"><svg aria-hidden="true" class="spectra-Link-icon spectra-icon" fill="none" height="24" viewBox="0 0 24 24" width="24" xmlns="http://www.w3.org/2000/svg"><path d="M20.492 10.786a5.143 5.143 0 0 0 0-7.277C19.492 2.5 18.172 2 16.852 2c-.17 0-.33.01-.49.02-.331.04-.661.1-.981.19-.8.24-1.54.67-2.17 1.3L11.7 5.017l-.06.059q-.06.054-.11.111l-1.01 1.01s-.01.02-.02.03c.11-.02.23-.02.34-.02.67 0 1.32.09 1.94.28q.162-.165.308-.31c.734-.741 1.143-1.154 1.373-1.42l.02.02c.66-.65 1.51-.979 2.37-.979s1.72.33 2.37.98a3.365 3.365 0 0 1 0 4.737l-3.69 3.688c-.24.25-.52.45-.81.6-.19.1-.4.18-.6.24l-.023.008q-.026.011-.048.012c-.29.08-.59.12-.89.12-.35 0-.7-.05-1.03-.16-.18-.06-.36-.13-.53-.22-.29-.15-.57-.35-.81-.6-.39-.39-.66-.85-.81-1.339-.09.05-.17.12-.24.19q-.324.33-.613.617-.29.288-.538.542c.24.45.55.88.93 1.26s.81.69 1.26.93c.63.33 1.301.509 1.991.559.13.02.26.02.39.02.79 0 1.57-.18 2.29-.54.491-.24.951-.56 1.351-.97z" fill="currentColor"></path><path d="m15.407 10.789.004-.003v.01zM15.407 10.789a5.2 5.2 0 0 0-2.187-2.192c-.62-.32-1.29-.51-2-.56-.12-.02-.25-.02-.38-.02-.81 0-1.59.19-2.29.54-.491.24-.951.57-1.351.97l-3.691 3.687a5.143 5.143 0 0 0 0 7.277c1 1.01 2.32 1.509 3.64 1.509s2.641-.5 3.642-1.51c1.12-1.119 2.07-2.068 2.72-2.708h-.35c-.66 0-1.31-.09-1.93-.28l-1.71 1.71c-.65.659-1.511.979-2.371.979s-1.71-.32-2.37-.98a3.365 3.365 0 0 1 0-4.737c.04-.04.85-.85 1.72-1.71.56-.57 1.14-1.149 1.53-1.529.27-.28.44-.45.44-.45.41-.41.92-.71 1.48-.859.28-.08.58-.12.89-.12.36 0 .71.06 1.041.16.5.17.95.44 1.33.82.39.39.66.85.81 1.339a2 2 0 0 0 .24-.19z" fill="currentColor"></path></svg></button></span>Description: Failed to add certification to the store.</h3><p>You may see this error when DevKinsta tries to create a local certificate on the system for your site.</p><h3 id="solution-27" class="Heading_root__6SfRo"><span class="Heading_anchor__JwDnI"><button class="spectra-Button-root Heading_anchorButton__kxDvK Button_root__8us2L" type="button" aria-label="Copy link to this section" data-size="xs" data-variant="tertiary"><svg aria-hidden="true" class="spectra-Link-icon spectra-icon" fill="none" height="24" viewBox="0 0 24 24" width="24" xmlns="http://www.w3.org/2000/svg"><path d="M20.492 10.786a5.143 5.143 0 0 0 0-7.277C19.492 2.5 18.172 2 16.852 2c-.17 0-.33.01-.49.02-.331.04-.661.1-.981.19-.8.24-1.54.67-2.17 1.3L11.7 5.017l-.06.059q-.06.054-.11.111l-1.01 1.01s-.01.02-.02.03c.11-.02.23-.02.34-.02.67 0 1.32.09 1.94.28q.162-.165.308-.31c.734-.741 1.143-1.154 1.373-1.42l.02.02c.66-.65 1.51-.979 2.37-.979s1.72.33 2.37.98a3.365 3.365 0 0 1 0 4.737l-3.69 3.688c-.24.25-.52.45-.81.6-.19.1-.4.18-.6.24l-.023.008q-.026.011-.048.012c-.29.08-.59.12-.89.12-.35 0-.7-.05-1.03-.16-.18-.06-.36-.13-.53-.22-.29-.15-.57-.35-.81-.6-.39-.39-.66-.85-.81-1.339-.09.05-.17.12-.24.19q-.324.33-.613.617-.29.288-.538.542c.24.45.55.88.93 1.26s.81.69 1.26.93c.63.33 1.301.509 1.991.559.13.02.26.02.39.02.79 0 1.57-.18 2.29-.54.491-.24.951-.56 1.351-.97z" fill="currentColor"></path><path d="m15.407 10.789.004-.003v.01zM15.407 10.789a5.2 5.2 0 0 0-2.187-2.192c-.62-.32-1.29-.51-2-.56-.12-.02-.25-.02-.38-.02-.81 0-1.59.19-2.29.54-.491.24-.951.57-1.351.97l-3.691 3.687a5.143 5.143 0 0 0 0 7.277c1 1.01 2.32 1.509 3.64 1.509s2.641-.5 3.642-1.51c1.12-1.119 2.07-2.068 2.72-2.708h-.35c-.66 0-1.31-.09-1.93-.28l-1.71 1.71c-.65.659-1.511.979-2.371.979s-1.71-.32-2.37-.98a3.365 3.365 0 0 1 0-4.737c.04-.04.85-.85 1.72-1.71.56-.57 1.14-1.149 1.53-1.529.27-.28.44-.45.44-.45.41-.41.92-.71 1.48-.859.28-.08.58-.12.89-.12.36 0 .71.06 1.041.16.5.17.95.44 1.33.82.39.39.66.85.81 1.339a2 2 0 0 0 .24-.19z" fill="currentColor"></path></svg></button></span>Solution</h3><p>Retry the site renaming and ensure you provide the correct password. DevKinsta needs to be in Administrator mode on Windows.</p><h2 id="dk-0063" class="Heading_root__6SfRo"><span class="Heading_anchor__JwDnI"><button class="spectra-Button-root Heading_anchorButton__kxDvK Button_root__8us2L" type="button" aria-label="Copy link to this section" data-size="xs" data-variant="tertiary"><svg aria-hidden="true" class="spectra-Link-icon spectra-icon" fill="none" height="24" viewBox="0 0 24 24" width="24" xmlns="http://www.w3.org/2000/svg"><path d="M20.492 10.786a5.143 5.143 0 0 0 0-7.277C19.492 2.5 18.172 2 16.852 2c-.17 0-.33.01-.49.02-.331.04-.661.1-.981.19-.8.24-1.54.67-2.17 1.3L11.7 5.017l-.06.059q-.06.054-.11.111l-1.01 1.01s-.01.02-.02.03c.11-.02.23-.02.34-.02.67 0 1.32.09 1.94.28q.162-.165.308-.31c.734-.741 1.143-1.154 1.373-1.42l.02.02c.66-.65 1.51-.979 2.37-.979s1.72.33 2.37.98a3.365 3.365 0 0 1 0 4.737l-3.69 3.688c-.24.25-.52.45-.81.6-.19.1-.4.18-.6.24l-.023.008q-.026.011-.048.012c-.29.08-.59.12-.89.12-.35 0-.7-.05-1.03-.16-.18-.06-.36-.13-.53-.22-.29-.15-.57-.35-.81-.6-.39-.39-.66-.85-.81-1.339-.09.05-.17.12-.24.19q-.324.33-.613.617-.29.288-.538.542c.24.45.55.88.93 1.26s.81.69 1.26.93c.63.33 1.301.509 1.991.559.13.02.26.02.39.02.79 0 1.57-.18 2.29-.54.491-.24.951-.56 1.351-.97z" fill="currentColor"></path><path d="m15.407 10.789.004-.003v.01zM15.407 10.789a5.2 5.2 0 0 0-2.187-2.192c-.62-.32-1.29-.51-2-.56-.12-.02-.25-.02-.38-.02-.81 0-1.59.19-2.29.54-.491.24-.951.57-1.351.97l-3.691 3.687a5.143 5.143 0 0 0 0 7.277c1 1.01 2.32 1.509 3.64 1.509s2.641-.5 3.642-1.51c1.12-1.119 2.07-2.068 2.72-2.708h-.35c-.66 0-1.31-.09-1.93-.28l-1.71 1.71c-.65.659-1.511.979-2.371.979s-1.71-.32-2.37-.98a3.365 3.365 0 0 1 0-4.737c.04-.04.85-.85 1.72-1.71.56-.57 1.14-1.149 1.53-1.529.27-.28.44-.45.44-.45.41-.41.92-.71 1.48-.859.28-.08.58-.12.89-.12.36 0 .71.06 1.041.16.5.17.95.44 1.33.82.39.39.66.85.81 1.339a2 2 0 0 0 .24-.19z" fill="currentColor"></path></svg></button></span>DK0063</h2><h3 id="description-failed-to-restart-a-docker-container" class="Heading_root__6SfRo"><span class="Heading_anchor__JwDnI"><button class="spectra-Button-root Heading_anchorButton__kxDvK Button_root__8us2L" type="button" aria-label="Copy link to this section" data-size="xs" data-variant="tertiary"><svg aria-hidden="true" class="spectra-Link-icon spectra-icon" fill="none" height="24" viewBox="0 0 24 24" width="24" xmlns="http://www.w3.org/2000/svg"><path d="M20.492 10.786a5.143 5.143 0 0 0 0-7.277C19.492 2.5 18.172 2 16.852 2c-.17 0-.33.01-.49.02-.331.04-.661.1-.981.19-.8.24-1.54.67-2.17 1.3L11.7 5.017l-.06.059q-.06.054-.11.111l-1.01 1.01s-.01.02-.02.03c.11-.02.23-.02.34-.02.67 0 1.32.09 1.94.28q.162-.165.308-.31c.734-.741 1.143-1.154 1.373-1.42l.02.02c.66-.65 1.51-.979 2.37-.979s1.72.33 2.37.98a3.365 3.365 0 0 1 0 4.737l-3.69 3.688c-.24.25-.52.45-.81.6-.19.1-.4.18-.6.24l-.023.008q-.026.011-.048.012c-.29.08-.59.12-.89.12-.35 0-.7-.05-1.03-.16-.18-.06-.36-.13-.53-.22-.29-.15-.57-.35-.81-.6-.39-.39-.66-.85-.81-1.339-.09.05-.17.12-.24.19q-.324.33-.613.617-.29.288-.538.542c.24.45.55.88.93 1.26s.81.69 1.26.93c.63.33 1.301.509 1.991.559.13.02.26.02.39.02.79 0 1.57-.18 2.29-.54.491-.24.951-.56 1.351-.97z" fill="currentColor"></path><path d="m15.407 10.789.004-.003v.01zM15.407 10.789a5.2 5.2 0 0 0-2.187-2.192c-.62-.32-1.29-.51-2-.56-.12-.02-.25-.02-.38-.02-.81 0-1.59.19-2.29.54-.491.24-.951.57-1.351.97l-3.691 3.687a5.143 5.143 0 0 0 0 7.277c1 1.01 2.32 1.509 3.64 1.509s2.641-.5 3.642-1.51c1.12-1.119 2.07-2.068 2.72-2.708h-.35c-.66 0-1.31-.09-1.93-.28l-1.71 1.71c-.65.659-1.511.979-2.371.979s-1.71-.32-2.37-.98a3.365 3.365 0 0 1 0-4.737c.04-.04.85-.85 1.72-1.71.56-.57 1.14-1.149 1.53-1.529.27-.28.44-.45.44-.45.41-.41.92-.71 1.48-.859.28-.08.58-.12.89-.12.36 0 .71.06 1.041.16.5.17.95.44 1.33.82.39.39.66.85.81 1.339a2 2 0 0 0 .24-.19z" fill="currentColor"></path></svg></button></span>Description: Failed to restart a Docker container</h3><p>You may see this error when DevKinsta fails to restart a Docker container.</p><h3 id="solution-28" class="Heading_root__6SfRo"><span class="Heading_anchor__JwDnI"><button class="spectra-Button-root Heading_anchorButton__kxDvK Button_root__8us2L" type="button" aria-label="Copy link to this section" data-size="xs" data-variant="tertiary"><svg aria-hidden="true" class="spectra-Link-icon spectra-icon" fill="none" height="24" viewBox="0 0 24 24" width="24" xmlns="http://www.w3.org/2000/svg"><path d="M20.492 10.786a5.143 5.143 0 0 0 0-7.277C19.492 2.5 18.172 2 16.852 2c-.17 0-.33.01-.49.02-.331.04-.661.1-.981.19-.8.24-1.54.67-2.17 1.3L11.7 5.017l-.06.059q-.06.054-.11.111l-1.01 1.01s-.01.02-.02.03c.11-.02.23-.02.34-.02.67 0 1.32.09 1.94.28q.162-.165.308-.31c.734-.741 1.143-1.154 1.373-1.42l.02.02c.66-.65 1.51-.979 2.37-.979s1.72.33 2.37.98a3.365 3.365 0 0 1 0 4.737l-3.69 3.688c-.24.25-.52.45-.81.6-.19.1-.4.18-.6.24l-.023.008q-.026.011-.048.012c-.29.08-.59.12-.89.12-.35 0-.7-.05-1.03-.16-.18-.06-.36-.13-.53-.22-.29-.15-.57-.35-.81-.6-.39-.39-.66-.85-.81-1.339-.09.05-.17.12-.24.19q-.324.33-.613.617-.29.288-.538.542c.24.45.55.88.93 1.26s.81.69 1.26.93c.63.33 1.301.509 1.991.559.13.02.26.02.39.02.79 0 1.57-.18 2.29-.54.491-.24.951-.56 1.351-.97z" fill="currentColor"></path><path d="m15.407 10.789.004-.003v.01zM15.407 10.789a5.2 5.2 0 0 0-2.187-2.192c-.62-.32-1.29-.51-2-.56-.12-.02-.25-.02-.38-.02-.81 0-1.59.19-2.29.54-.491.24-.951.57-1.351.97l-3.691 3.687a5.143 5.143 0 0 0 0 7.277c1 1.01 2.32 1.509 3.64 1.509s2.641-.5 3.642-1.51c1.12-1.119 2.07-2.068 2.72-2.708h-.35c-.66 0-1.31-.09-1.93-.28l-1.71 1.71c-.65.659-1.511.979-2.371.979s-1.71-.32-2.37-.98a3.365 3.365 0 0 1 0-4.737c.04-.04.85-.85 1.72-1.71.56-.57 1.14-1.149 1.53-1.529.27-.28.44-.45.44-.45.41-.41.92-.71 1.48-.859.28-.08.58-.12.89-.12.36 0 .71.06 1.041.16.5.17.95.44 1.33.82.39.39.66.85.81 1.339a2 2 0 0 0 .24-.19z" fill="currentColor"></path></svg></button></span>Solution</h3><p>You can restart the container manually in Docker Desktop or in the terminal (replace <code class="language-shell"><container></code> with the container name):</p><div class="spectra-CodeHighlight-root hljs CodeHighlight_root__6Q609" data-theme="dark"><div class="spectra-CodeHighlight-header CodeHighlight_header__pxk_1"><button class="spectra-Button-root spectra-CodeHighlight-copy-button Button_root__8us2L" data-has-suffix="true" type="button" data-size="xs" data-variant="tertiary"><span class="spectra-Button-affix spectra-Button-suffix">Copy</span><span class="spectra-Button-affix spectra-Button-suffix Button_suffix__PqDfC"><svg aria-hidden="true" class="spectra-Copy-icon spectra-icon" fill="none" height="16" viewBox="0 0 24 24" width="16" xmlns="http://www.w3.org/2000/svg"><path clip-rule="evenodd" d="M15.459 22c.96 0 1.737 0 2.366-.051.648-.053 1.218-.165 1.745-.434a4.45 4.45 0 0 0 1.945-1.945c.269-.527.38-1.098.434-1.745.051-.629.051-1.405.051-2.366V12.54c0-.96 0-1.737-.051-2.366-.053-.648-.165-1.218-.434-1.745a4.45 4.45 0 0 0-1.945-1.945c-.491-.25-1.025-.367-1.631-.424-.057-.6-.171-1.135-.424-1.631a4.45 4.45 0 0 0-1.945-1.945c-.527-.269-1.098-.38-1.745-.434C13.196 2 12.42 2 11.459 2H8.542c-.962 0-1.738 0-2.367.051-.648.053-1.218.165-1.745.434A4.45 4.45 0 0 0 2.485 4.43c-.269.527-.38 1.097-.434 1.745C2 6.804 2 7.58 2 8.542v2.917c0 .96 0 1.737.051 2.366.053.648.165 1.218.434 1.745a4.45 4.45 0 0 0 1.945 1.945c.496.253 1.03.367 1.631.424.057.604.173 1.139.424 1.631a4.45 4.45 0 0 0 1.945 1.945c.527.269 1.097.38 1.745.434.629.051 1.405.051 2.366.051zm-7.58-4c.047.343.116.57.21.753.254.499.66.904 1.158 1.158.232.118.538.2 1.075.244.547.044 1.25.045 2.258.045h2.84c1.009 0 1.711 0 2.258-.045.537-.044.843-.126 1.075-.244a2.65 2.65 0 0 0 1.158-1.158c.118-.232.2-.538.244-1.075.044-.547.045-1.25.045-2.258v-2.84c0-1.009 0-1.712-.045-2.258-.044-.537-.126-.843-.244-1.075a2.65 2.65 0 0 0-1.158-1.158c-.184-.094-.411-.163-.754-.21l.001.663v2.917c0 .96 0 1.737-.051 2.366-.053.648-.165 1.218-.434 1.745a4.45 4.45 0 0 1-1.945 1.945c-.527.269-1.098.38-1.745.434-.629.051-1.405.051-2.366.051H7.88m6.874-2.089c-.232.118-.538.2-1.075.244-.546.044-1.25.045-2.258.045H8.58c-1.009 0-1.712 0-2.258-.045-.537-.044-.843-.126-1.075-.244a2.65 2.65 0 0 1-1.158-1.158c-.118-.232-.2-.538-.244-1.075-.044-.546-.045-1.25-.045-2.258V8.58c0-1.009 0-1.712.045-2.258.044-.537.126-.843.244-1.075a2.65 2.65 0 0 1 1.158-1.158c.232-.118.538-.2 1.075-.244.546-.044 1.25-.045 2.258-.045h2.84c1.009 0 1.712 0 2.258.045.537.044.843.126 1.075.244.499.254.904.66 1.158 1.158.118.232.2.538.244 1.075.044.546.045 1.25.045 2.258v2.84c0 1.009 0 1.712-.045 2.258-.044.537-.126.843-.244 1.075a2.65 2.65 0 0 1-1.158 1.158" fill="currentColor" fill-rule="evenodd"></path></svg></span></button></div><pre><code>docker start <container></code></pre></div><h2 id="dk-0064" class="Heading_root__6SfRo"><span class="Heading_anchor__JwDnI"><button class="spectra-Button-root Heading_anchorButton__kxDvK Button_root__8us2L" type="button" aria-label="Copy link to this section" data-size="xs" data-variant="tertiary"><svg aria-hidden="true" class="spectra-Link-icon spectra-icon" fill="none" height="24" viewBox="0 0 24 24" width="24" xmlns="http://www.w3.org/2000/svg"><path d="M20.492 10.786a5.143 5.143 0 0 0 0-7.277C19.492 2.5 18.172 2 16.852 2c-.17 0-.33.01-.49.02-.331.04-.661.1-.981.19-.8.24-1.54.67-2.17 1.3L11.7 5.017l-.06.059q-.06.054-.11.111l-1.01 1.01s-.01.02-.02.03c.11-.02.23-.02.34-.02.67 0 1.32.09 1.94.28q.162-.165.308-.31c.734-.741 1.143-1.154 1.373-1.42l.02.02c.66-.65 1.51-.979 2.37-.979s1.72.33 2.37.98a3.365 3.365 0 0 1 0 4.737l-3.69 3.688c-.24.25-.52.45-.81.6-.19.1-.4.18-.6.24l-.023.008q-.026.011-.048.012c-.29.08-.59.12-.89.12-.35 0-.7-.05-1.03-.16-.18-.06-.36-.13-.53-.22-.29-.15-.57-.35-.81-.6-.39-.39-.66-.85-.81-1.339-.09.05-.17.12-.24.19q-.324.33-.613.617-.29.288-.538.542c.24.45.55.88.93 1.26s.81.69 1.26.93c.63.33 1.301.509 1.991.559.13.02.26.02.39.02.79 0 1.57-.18 2.29-.54.491-.24.951-.56 1.351-.97z" fill="currentColor"></path><path d="m15.407 10.789.004-.003v.01zM15.407 10.789a5.2 5.2 0 0 0-2.187-2.192c-.62-.32-1.29-.51-2-.56-.12-.02-.25-.02-.38-.02-.81 0-1.59.19-2.29.54-.491.24-.951.57-1.351.97l-3.691 3.687a5.143 5.143 0 0 0 0 7.277c1 1.01 2.32 1.509 3.64 1.509s2.641-.5 3.642-1.51c1.12-1.119 2.07-2.068 2.72-2.708h-.35c-.66 0-1.31-.09-1.93-.28l-1.71 1.71c-.65.659-1.511.979-2.371.979s-1.71-.32-2.37-.98a3.365 3.365 0 0 1 0-4.737c.04-.04.85-.85 1.72-1.71.56-.57 1.14-1.149 1.53-1.529.27-.28.44-.45.44-.45.41-.41.92-.71 1.48-.859.28-.08.58-.12.89-.12.36 0 .71.06 1.041.16.5.17.95.44 1.33.82.39.39.66.85.81 1.339a2 2 0 0 0 .24-.19z" fill="currentColor"></path></svg></button></span>DK0064</h2><h3 id="description-couldnt-remove-remote-files" class="Heading_root__6SfRo"><span class="Heading_anchor__JwDnI"><button class="spectra-Button-root Heading_anchorButton__kxDvK Button_root__8us2L" type="button" aria-label="Copy link to this section" data-size="xs" data-variant="tertiary"><svg aria-hidden="true" class="spectra-Link-icon spectra-icon" fill="none" height="24" viewBox="0 0 24 24" width="24" xmlns="http://www.w3.org/2000/svg"><path d="M20.492 10.786a5.143 5.143 0 0 0 0-7.277C19.492 2.5 18.172 2 16.852 2c-.17 0-.33.01-.49.02-.331.04-.661.1-.981.19-.8.24-1.54.67-2.17 1.3L11.7 5.017l-.06.059q-.06.054-.11.111l-1.01 1.01s-.01.02-.02.03c.11-.02.23-.02.34-.02.67 0 1.32.09 1.94.28q.162-.165.308-.31c.734-.741 1.143-1.154 1.373-1.42l.02.02c.66-.65 1.51-.979 2.37-.979s1.72.33 2.37.98a3.365 3.365 0 0 1 0 4.737l-3.69 3.688c-.24.25-.52.45-.81.6-.19.1-.4.18-.6.24l-.023.008q-.026.011-.048.012c-.29.08-.59.12-.89.12-.35 0-.7-.05-1.03-.16-.18-.06-.36-.13-.53-.22-.29-.15-.57-.35-.81-.6-.39-.39-.66-.85-.81-1.339-.09.05-.17.12-.24.19q-.324.33-.613.617-.29.288-.538.542c.24.45.55.88.93 1.26s.81.69 1.26.93c.63.33 1.301.509 1.991.559.13.02.26.02.39.02.79 0 1.57-.18 2.29-.54.491-.24.951-.56 1.351-.97z" fill="currentColor"></path><path d="m15.407 10.789.004-.003v.01zM15.407 10.789a5.2 5.2 0 0 0-2.187-2.192c-.62-.32-1.29-.51-2-.56-.12-.02-.25-.02-.38-.02-.81 0-1.59.19-2.29.54-.491.24-.951.57-1.351.97l-3.691 3.687a5.143 5.143 0 0 0 0 7.277c1 1.01 2.32 1.509 3.64 1.509s2.641-.5 3.642-1.51c1.12-1.119 2.07-2.068 2.72-2.708h-.35c-.66 0-1.31-.09-1.93-.28l-1.71 1.71c-.65.659-1.511.979-2.371.979s-1.71-.32-2.37-.98a3.365 3.365 0 0 1 0-4.737c.04-.04.85-.85 1.72-1.71.56-.57 1.14-1.149 1.53-1.529.27-.28.44-.45.44-.45.41-.41.92-.71 1.48-.859.28-.08.58-.12.89-.12.36 0 .71.06 1.041.16.5.17.95.44 1.33.82.39.39.66.85.81 1.339a2 2 0 0 0 .24-.19z" fill="currentColor"></path></svg></button></span>Description: Couldn’t remove remote files.</h3><p>You may see this error when something changes in your remote environment that makes DevKinsta unable to perform the file deletion command (<code class="language-shell">rm</code>) on the remote site’s file system.</p><p>Such changes may be:</p><ul><li>Permission changes (DevKinsta does not have permission to remove some files).</li><li>Folder structure changes (the name of the remote site’s root folder has changed since the pull).</li></ul><h3 id="solution-29" class="Heading_root__6SfRo"><span class="Heading_anchor__JwDnI"><button class="spectra-Button-root Heading_anchorButton__kxDvK Button_root__8us2L" type="button" aria-label="Copy link to this section" data-size="xs" data-variant="tertiary"><svg aria-hidden="true" class="spectra-Link-icon spectra-icon" fill="none" height="24" viewBox="0 0 24 24" width="24" xmlns="http://www.w3.org/2000/svg"><path d="M20.492 10.786a5.143 5.143 0 0 0 0-7.277C19.492 2.5 18.172 2 16.852 2c-.17 0-.33.01-.49.02-.331.04-.661.1-.981.19-.8.24-1.54.67-2.17 1.3L11.7 5.017l-.06.059q-.06.054-.11.111l-1.01 1.01s-.01.02-.02.03c.11-.02.23-.02.34-.02.67 0 1.32.09 1.94.28q.162-.165.308-.31c.734-.741 1.143-1.154 1.373-1.42l.02.02c.66-.65 1.51-.979 2.37-.979s1.72.33 2.37.98a3.365 3.365 0 0 1 0 4.737l-3.69 3.688c-.24.25-.52.45-.81.6-.19.1-.4.18-.6.24l-.023.008q-.026.011-.048.012c-.29.08-.59.12-.89.12-.35 0-.7-.05-1.03-.16-.18-.06-.36-.13-.53-.22-.29-.15-.57-.35-.81-.6-.39-.39-.66-.85-.81-1.339-.09.05-.17.12-.24.19q-.324.33-.613.617-.29.288-.538.542c.24.45.55.88.93 1.26s.81.69 1.26.93c.63.33 1.301.509 1.991.559.13.02.26.02.39.02.79 0 1.57-.18 2.29-.54.491-.24.951-.56 1.351-.97z" fill="currentColor"></path><path d="m15.407 10.789.004-.003v.01zM15.407 10.789a5.2 5.2 0 0 0-2.187-2.192c-.62-.32-1.29-.51-2-.56-.12-.02-.25-.02-.38-.02-.81 0-1.59.19-2.29.54-.491.24-.951.57-1.351.97l-3.691 3.687a5.143 5.143 0 0 0 0 7.277c1 1.01 2.32 1.509 3.64 1.509s2.641-.5 3.642-1.51c1.12-1.119 2.07-2.068 2.72-2.708h-.35c-.66 0-1.31-.09-1.93-.28l-1.71 1.71c-.65.659-1.511.979-2.371.979s-1.71-.32-2.37-.98a3.365 3.365 0 0 1 0-4.737c.04-.04.85-.85 1.72-1.71.56-.57 1.14-1.149 1.53-1.529.27-.28.44-.45.44-.45.41-.41.92-.71 1.48-.859.28-.08.58-.12.89-.12.36 0 .71.06 1.041.16.5.17.95.44 1.33.82.39.39.66.85.81 1.339a2 2 0 0 0 .24-.19z" fill="currentColor"></path></svg></button></span>Solution</h3><p>Pull the remote site again and apply the changes on the new site (e.g. copy and paste the modified files or database), then push again. If that doesn’t resolve the issue, log out and log back in again.</p><p>If the error persists, check the application log file (main.log). Search for the error code (DK0064) in the log file to narrow down the search, which may lead to some more detailed information on the root cause.</p><h2 id="dk-0065" class="Heading_root__6SfRo"><span class="Heading_anchor__JwDnI"><button class="spectra-Button-root Heading_anchorButton__kxDvK Button_root__8us2L" type="button" aria-label="Copy link to this section" data-size="xs" data-variant="tertiary"><svg aria-hidden="true" class="spectra-Link-icon spectra-icon" fill="none" height="24" viewBox="0 0 24 24" width="24" xmlns="http://www.w3.org/2000/svg"><path d="M20.492 10.786a5.143 5.143 0 0 0 0-7.277C19.492 2.5 18.172 2 16.852 2c-.17 0-.33.01-.49.02-.331.04-.661.1-.981.19-.8.24-1.54.67-2.17 1.3L11.7 5.017l-.06.059q-.06.054-.11.111l-1.01 1.01s-.01.02-.02.03c.11-.02.23-.02.34-.02.67 0 1.32.09 1.94.28q.162-.165.308-.31c.734-.741 1.143-1.154 1.373-1.42l.02.02c.66-.65 1.51-.979 2.37-.979s1.72.33 2.37.98a3.365 3.365 0 0 1 0 4.737l-3.69 3.688c-.24.25-.52.45-.81.6-.19.1-.4.18-.6.24l-.023.008q-.026.011-.048.012c-.29.08-.59.12-.89.12-.35 0-.7-.05-1.03-.16-.18-.06-.36-.13-.53-.22-.29-.15-.57-.35-.81-.6-.39-.39-.66-.85-.81-1.339-.09.05-.17.12-.24.19q-.324.33-.613.617-.29.288-.538.542c.24.45.55.88.93 1.26s.81.69 1.26.93c.63.33 1.301.509 1.991.559.13.02.26.02.39.02.79 0 1.57-.18 2.29-.54.491-.24.951-.56 1.351-.97z" fill="currentColor"></path><path d="m15.407 10.789.004-.003v.01zM15.407 10.789a5.2 5.2 0 0 0-2.187-2.192c-.62-.32-1.29-.51-2-.56-.12-.02-.25-.02-.38-.02-.81 0-1.59.19-2.29.54-.491.24-.951.57-1.351.97l-3.691 3.687a5.143 5.143 0 0 0 0 7.277c1 1.01 2.32 1.509 3.64 1.509s2.641-.5 3.642-1.51c1.12-1.119 2.07-2.068 2.72-2.708h-.35c-.66 0-1.31-.09-1.93-.28l-1.71 1.71c-.65.659-1.511.979-2.371.979s-1.71-.32-2.37-.98a3.365 3.365 0 0 1 0-4.737c.04-.04.85-.85 1.72-1.71.56-.57 1.14-1.149 1.53-1.529.27-.28.44-.45.44-.45.41-.41.92-.71 1.48-.859.28-.08.58-.12.89-.12.36 0 .71.06 1.041.16.5.17.95.44 1.33.82.39.39.66.85.81 1.339a2 2 0 0 0 .24-.19z" fill="currentColor"></path></svg></button></span>DK0065</h2><h3 id="description-failed-to-upload-local-files" class="Heading_root__6SfRo"><span class="Heading_anchor__JwDnI"><button class="spectra-Button-root Heading_anchorButton__kxDvK Button_root__8us2L" type="button" aria-label="Copy link to this section" data-size="xs" data-variant="tertiary"><svg aria-hidden="true" class="spectra-Link-icon spectra-icon" fill="none" height="24" viewBox="0 0 24 24" width="24" xmlns="http://www.w3.org/2000/svg"><path d="M20.492 10.786a5.143 5.143 0 0 0 0-7.277C19.492 2.5 18.172 2 16.852 2c-.17 0-.33.01-.49.02-.331.04-.661.1-.981.19-.8.24-1.54.67-2.17 1.3L11.7 5.017l-.06.059q-.06.054-.11.111l-1.01 1.01s-.01.02-.02.03c.11-.02.23-.02.34-.02.67 0 1.32.09 1.94.28q.162-.165.308-.31c.734-.741 1.143-1.154 1.373-1.42l.02.02c.66-.65 1.51-.979 2.37-.979s1.72.33 2.37.98a3.365 3.365 0 0 1 0 4.737l-3.69 3.688c-.24.25-.52.45-.81.6-.19.1-.4.18-.6.24l-.023.008q-.026.011-.048.012c-.29.08-.59.12-.89.12-.35 0-.7-.05-1.03-.16-.18-.06-.36-.13-.53-.22-.29-.15-.57-.35-.81-.6-.39-.39-.66-.85-.81-1.339-.09.05-.17.12-.24.19q-.324.33-.613.617-.29.288-.538.542c.24.45.55.88.93 1.26s.81.69 1.26.93c.63.33 1.301.509 1.991.559.13.02.26.02.39.02.79 0 1.57-.18 2.29-.54.491-.24.951-.56 1.351-.97z" fill="currentColor"></path><path d="m15.407 10.789.004-.003v.01zM15.407 10.789a5.2 5.2 0 0 0-2.187-2.192c-.62-.32-1.29-.51-2-.56-.12-.02-.25-.02-.38-.02-.81 0-1.59.19-2.29.54-.491.24-.951.57-1.351.97l-3.691 3.687a5.143 5.143 0 0 0 0 7.277c1 1.01 2.32 1.509 3.64 1.509s2.641-.5 3.642-1.51c1.12-1.119 2.07-2.068 2.72-2.708h-.35c-.66 0-1.31-.09-1.93-.28l-1.71 1.71c-.65.659-1.511.979-2.371.979s-1.71-.32-2.37-.98a3.365 3.365 0 0 1 0-4.737c.04-.04.85-.85 1.72-1.71.56-.57 1.14-1.149 1.53-1.529.27-.28.44-.45.44-.45.41-.41.92-.71 1.48-.859.28-.08.58-.12.89-.12.36 0 .71.06 1.041.16.5.17.95.44 1.33.82.39.39.66.85.81 1.339a2 2 0 0 0 .24-.19z" fill="currentColor"></path></svg></button></span>Description: Failed to upload local files</h3><p>This error occurs when there is an issue uploading the local site to the remote server (your MyKinsta environment’s folder). This can be caused by a failed connection to the remote server or unpredictable issues related to the uploaded files.</p><p>Note that this step uses <code class="language-shell">rsync</code> as a tool to share files with the remote site, so anything that can cause <code class="language-shell">rsync</code> to fail can be the root cause of this issue.</p><h3 id="solution-30" class="Heading_root__6SfRo"><span class="Heading_anchor__JwDnI"><button class="spectra-Button-root Heading_anchorButton__kxDvK Button_root__8us2L" type="button" aria-label="Copy link to this section" data-size="xs" data-variant="tertiary"><svg aria-hidden="true" class="spectra-Link-icon spectra-icon" fill="none" height="24" viewBox="0 0 24 24" width="24" xmlns="http://www.w3.org/2000/svg"><path d="M20.492 10.786a5.143 5.143 0 0 0 0-7.277C19.492 2.5 18.172 2 16.852 2c-.17 0-.33.01-.49.02-.331.04-.661.1-.981.19-.8.24-1.54.67-2.17 1.3L11.7 5.017l-.06.059q-.06.054-.11.111l-1.01 1.01s-.01.02-.02.03c.11-.02.23-.02.34-.02.67 0 1.32.09 1.94.28q.162-.165.308-.31c.734-.741 1.143-1.154 1.373-1.42l.02.02c.66-.65 1.51-.979 2.37-.979s1.72.33 2.37.98a3.365 3.365 0 0 1 0 4.737l-3.69 3.688c-.24.25-.52.45-.81.6-.19.1-.4.18-.6.24l-.023.008q-.026.011-.048.012c-.29.08-.59.12-.89.12-.35 0-.7-.05-1.03-.16-.18-.06-.36-.13-.53-.22-.29-.15-.57-.35-.81-.6-.39-.39-.66-.85-.81-1.339-.09.05-.17.12-.24.19q-.324.33-.613.617-.29.288-.538.542c.24.45.55.88.93 1.26s.81.69 1.26.93c.63.33 1.301.509 1.991.559.13.02.26.02.39.02.79 0 1.57-.18 2.29-.54.491-.24.951-.56 1.351-.97z" fill="currentColor"></path><path d="m15.407 10.789.004-.003v.01zM15.407 10.789a5.2 5.2 0 0 0-2.187-2.192c-.62-.32-1.29-.51-2-.56-.12-.02-.25-.02-.38-.02-.81 0-1.59.19-2.29.54-.491.24-.951.57-1.351.97l-3.691 3.687a5.143 5.143 0 0 0 0 7.277c1 1.01 2.32 1.509 3.64 1.509s2.641-.5 3.642-1.51c1.12-1.119 2.07-2.068 2.72-2.708h-.35c-.66 0-1.31-.09-1.93-.28l-1.71 1.71c-.65.659-1.511.979-2.371.979s-1.71-.32-2.37-.98a3.365 3.365 0 0 1 0-4.737c.04-.04.85-.85 1.72-1.71.56-.57 1.14-1.149 1.53-1.529.27-.28.44-.45.44-.45.41-.41.92-.71 1.48-.859.28-.08.58-.12.89-.12.36 0 .71.06 1.041.16.5.17.95.44 1.33.82.39.39.66.85.81 1.339a2 2 0 0 0 .24-.19z" fill="currentColor"></path></svg></button></span>Solution</h3><p>Log out of MyKinsta in DevKinsta, and then log back in. If it still doesn’t work, pull the remote site again and apply the changes on the new site (e.g. copy and paste the modified files or database), then push again.</p><p>If the error persists, check the application log file (main.log). Search for the error code (DK0065) in the log file to narrow down the search, which may lead to some more detailed information on the root cause. If that search doesn’t show any useful information, then try searching for <code class="language-shell">rsync</code>.</p><h2 id="dk-0066" class="Heading_root__6SfRo"><span class="Heading_anchor__JwDnI"><button class="spectra-Button-root Heading_anchorButton__kxDvK Button_root__8us2L" type="button" aria-label="Copy link to this section" data-size="xs" data-variant="tertiary"><svg aria-hidden="true" class="spectra-Link-icon spectra-icon" fill="none" height="24" viewBox="0 0 24 24" width="24" xmlns="http://www.w3.org/2000/svg"><path d="M20.492 10.786a5.143 5.143 0 0 0 0-7.277C19.492 2.5 18.172 2 16.852 2c-.17 0-.33.01-.49.02-.331.04-.661.1-.981.19-.8.24-1.54.67-2.17 1.3L11.7 5.017l-.06.059q-.06.054-.11.111l-1.01 1.01s-.01.02-.02.03c.11-.02.23-.02.34-.02.67 0 1.32.09 1.94.28q.162-.165.308-.31c.734-.741 1.143-1.154 1.373-1.42l.02.02c.66-.65 1.51-.979 2.37-.979s1.72.33 2.37.98a3.365 3.365 0 0 1 0 4.737l-3.69 3.688c-.24.25-.52.45-.81.6-.19.1-.4.18-.6.24l-.023.008q-.026.011-.048.012c-.29.08-.59.12-.89.12-.35 0-.7-.05-1.03-.16-.18-.06-.36-.13-.53-.22-.29-.15-.57-.35-.81-.6-.39-.39-.66-.85-.81-1.339-.09.05-.17.12-.24.19q-.324.33-.613.617-.29.288-.538.542c.24.45.55.88.93 1.26s.81.69 1.26.93c.63.33 1.301.509 1.991.559.13.02.26.02.39.02.79 0 1.57-.18 2.29-.54.491-.24.951-.56 1.351-.97z" fill="currentColor"></path><path d="m15.407 10.789.004-.003v.01zM15.407 10.789a5.2 5.2 0 0 0-2.187-2.192c-.62-.32-1.29-.51-2-.56-.12-.02-.25-.02-.38-.02-.81 0-1.59.19-2.29.54-.491.24-.951.57-1.351.97l-3.691 3.687a5.143 5.143 0 0 0 0 7.277c1 1.01 2.32 1.509 3.64 1.509s2.641-.5 3.642-1.51c1.12-1.119 2.07-2.068 2.72-2.708h-.35c-.66 0-1.31-.09-1.93-.28l-1.71 1.71c-.65.659-1.511.979-2.371.979s-1.71-.32-2.37-.98a3.365 3.365 0 0 1 0-4.737c.04-.04.85-.85 1.72-1.71.56-.57 1.14-1.149 1.53-1.529.27-.28.44-.45.44-.45.41-.41.92-.71 1.48-.859.28-.08.58-.12.89-.12.36 0 .71.06 1.041.16.5.17.95.44 1.33.82.39.39.66.85.81 1.339a2 2 0 0 0 .24-.19z" fill="currentColor"></path></svg></button></span>DK0066</h2><h3 id="description-failed-to-import-database-dump" class="Heading_root__6SfRo"><span class="Heading_anchor__JwDnI"><button class="spectra-Button-root Heading_anchorButton__kxDvK Button_root__8us2L" type="button" aria-label="Copy link to this section" data-size="xs" data-variant="tertiary"><svg aria-hidden="true" class="spectra-Link-icon spectra-icon" fill="none" height="24" viewBox="0 0 24 24" width="24" xmlns="http://www.w3.org/2000/svg"><path d="M20.492 10.786a5.143 5.143 0 0 0 0-7.277C19.492 2.5 18.172 2 16.852 2c-.17 0-.33.01-.49.02-.331.04-.661.1-.981.19-.8.24-1.54.67-2.17 1.3L11.7 5.017l-.06.059q-.06.054-.11.111l-1.01 1.01s-.01.02-.02.03c.11-.02.23-.02.34-.02.67 0 1.32.09 1.94.28q.162-.165.308-.31c.734-.741 1.143-1.154 1.373-1.42l.02.02c.66-.65 1.51-.979 2.37-.979s1.72.33 2.37.98a3.365 3.365 0 0 1 0 4.737l-3.69 3.688c-.24.25-.52.45-.81.6-.19.1-.4.18-.6.24l-.023.008q-.026.011-.048.012c-.29.08-.59.12-.89.12-.35 0-.7-.05-1.03-.16-.18-.06-.36-.13-.53-.22-.29-.15-.57-.35-.81-.6-.39-.39-.66-.85-.81-1.339-.09.05-.17.12-.24.19q-.324.33-.613.617-.29.288-.538.542c.24.45.55.88.93 1.26s.81.69 1.26.93c.63.33 1.301.509 1.991.559.13.02.26.02.39.02.79 0 1.57-.18 2.29-.54.491-.24.951-.56 1.351-.97z" fill="currentColor"></path><path d="m15.407 10.789.004-.003v.01zM15.407 10.789a5.2 5.2 0 0 0-2.187-2.192c-.62-.32-1.29-.51-2-.56-.12-.02-.25-.02-.38-.02-.81 0-1.59.19-2.29.54-.491.24-.951.57-1.351.97l-3.691 3.687a5.143 5.143 0 0 0 0 7.277c1 1.01 2.32 1.509 3.64 1.509s2.641-.5 3.642-1.51c1.12-1.119 2.07-2.068 2.72-2.708h-.35c-.66 0-1.31-.09-1.93-.28l-1.71 1.71c-.65.659-1.511.979-2.371.979s-1.71-.32-2.37-.98a3.365 3.365 0 0 1 0-4.737c.04-.04.85-.85 1.72-1.71.56-.57 1.14-1.149 1.53-1.529.27-.28.44-.45.44-.45.41-.41.92-.71 1.48-.859.28-.08.58-.12.89-.12.36 0 .71.06 1.041.16.5.17.95.44 1.33.82.39.39.66.85.81 1.339a2 2 0 0 0 .24-.19z" fill="currentColor"></path></svg></button></span>Description: Failed to import database dump</h3><p>This error means that DevKinsta was unable to import the local database dump into your MyKinsta site’s database.</p><p>Possible root causes:</p><ul><li>The local database dump was not created (this is unlikely as it would usually fail on the Create MySQL dump step).</li><li>Your remote database does not exist or is down for some reason.</li></ul><h3 id="solution-31" class="Heading_root__6SfRo"><span class="Heading_anchor__JwDnI"><button class="spectra-Button-root Heading_anchorButton__kxDvK Button_root__8us2L" type="button" aria-label="Copy link to this section" data-size="xs" data-variant="tertiary"><svg aria-hidden="true" class="spectra-Link-icon spectra-icon" fill="none" height="24" viewBox="0 0 24 24" width="24" xmlns="http://www.w3.org/2000/svg"><path d="M20.492 10.786a5.143 5.143 0 0 0 0-7.277C19.492 2.5 18.172 2 16.852 2c-.17 0-.33.01-.49.02-.331.04-.661.1-.981.19-.8.24-1.54.67-2.17 1.3L11.7 5.017l-.06.059q-.06.054-.11.111l-1.01 1.01s-.01.02-.02.03c.11-.02.23-.02.34-.02.67 0 1.32.09 1.94.28q.162-.165.308-.31c.734-.741 1.143-1.154 1.373-1.42l.02.02c.66-.65 1.51-.979 2.37-.979s1.72.33 2.37.98a3.365 3.365 0 0 1 0 4.737l-3.69 3.688c-.24.25-.52.45-.81.6-.19.1-.4.18-.6.24l-.023.008q-.026.011-.048.012c-.29.08-.59.12-.89.12-.35 0-.7-.05-1.03-.16-.18-.06-.36-.13-.53-.22-.29-.15-.57-.35-.81-.6-.39-.39-.66-.85-.81-1.339-.09.05-.17.12-.24.19q-.324.33-.613.617-.29.288-.538.542c.24.45.55.88.93 1.26s.81.69 1.26.93c.63.33 1.301.509 1.991.559.13.02.26.02.39.02.79 0 1.57-.18 2.29-.54.491-.24.951-.56 1.351-.97z" fill="currentColor"></path><path d="m15.407 10.789.004-.003v.01zM15.407 10.789a5.2 5.2 0 0 0-2.187-2.192c-.62-.32-1.29-.51-2-.56-.12-.02-.25-.02-.38-.02-.81 0-1.59.19-2.29.54-.491.24-.951.57-1.351.97l-3.691 3.687a5.143 5.143 0 0 0 0 7.277c1 1.01 2.32 1.509 3.64 1.509s2.641-.5 3.642-1.51c1.12-1.119 2.07-2.068 2.72-2.708h-.35c-.66 0-1.31-.09-1.93-.28l-1.71 1.71c-.65.659-1.511.979-2.371.979s-1.71-.32-2.37-.98a3.365 3.365 0 0 1 0-4.737c.04-.04.85-.85 1.72-1.71.56-.57 1.14-1.149 1.53-1.529.27-.28.44-.45.44-.45.41-.41.92-.71 1.48-.859.28-.08.58-.12.89-.12.36 0 .71.06 1.041.16.5.17.95.44 1.33.82.39.39.66.85.81 1.339a2 2 0 0 0 .24-.19z" fill="currentColor"></path></svg></button></span>Solution</h3><p>Investigate your MyKinsta site’s database and file system to see if your database is working properly. If not, there is an issue on the server side, and our <a href="https://kinsta.com/docs/support/contact-support/">Support team</a> can help with this.</p><p>If your site’s database is working properly, then there was likely an issue on the DevKinsta side. Investigate the application log file (main.log) and search for the error code (DK0066), which may lead to some more detailed information on the root cause.</p><h2 id="dk-0067" class="Heading_root__6SfRo"><span class="Heading_anchor__JwDnI"><button class="spectra-Button-root Heading_anchorButton__kxDvK Button_root__8us2L" type="button" aria-label="Copy link to this section" data-size="xs" data-variant="tertiary"><svg aria-hidden="true" class="spectra-Link-icon spectra-icon" fill="none" height="24" viewBox="0 0 24 24" width="24" xmlns="http://www.w3.org/2000/svg"><path d="M20.492 10.786a5.143 5.143 0 0 0 0-7.277C19.492 2.5 18.172 2 16.852 2c-.17 0-.33.01-.49.02-.331.04-.661.1-.981.19-.8.24-1.54.67-2.17 1.3L11.7 5.017l-.06.059q-.06.054-.11.111l-1.01 1.01s-.01.02-.02.03c.11-.02.23-.02.34-.02.67 0 1.32.09 1.94.28q.162-.165.308-.31c.734-.741 1.143-1.154 1.373-1.42l.02.02c.66-.65 1.51-.979 2.37-.979s1.72.33 2.37.98a3.365 3.365 0 0 1 0 4.737l-3.69 3.688c-.24.25-.52.45-.81.6-.19.1-.4.18-.6.24l-.023.008q-.026.011-.048.012c-.29.08-.59.12-.89.12-.35 0-.7-.05-1.03-.16-.18-.06-.36-.13-.53-.22-.29-.15-.57-.35-.81-.6-.39-.39-.66-.85-.81-1.339-.09.05-.17.12-.24.19q-.324.33-.613.617-.29.288-.538.542c.24.45.55.88.93 1.26s.81.69 1.26.93c.63.33 1.301.509 1.991.559.13.02.26.02.39.02.79 0 1.57-.18 2.29-.54.491-.24.951-.56 1.351-.97z" fill="currentColor"></path><path d="m15.407 10.789.004-.003v.01zM15.407 10.789a5.2 5.2 0 0 0-2.187-2.192c-.62-.32-1.29-.51-2-.56-.12-.02-.25-.02-.38-.02-.81 0-1.59.19-2.29.54-.491.24-.951.57-1.351.97l-3.691 3.687a5.143 5.143 0 0 0 0 7.277c1 1.01 2.32 1.509 3.64 1.509s2.641-.5 3.642-1.51c1.12-1.119 2.07-2.068 2.72-2.708h-.35c-.66 0-1.31-.09-1.93-.28l-1.71 1.71c-.65.659-1.511.979-2.371.979s-1.71-.32-2.37-.98a3.365 3.365 0 0 1 0-4.737c.04-.04.85-.85 1.72-1.71.56-.57 1.14-1.149 1.53-1.529.27-.28.44-.45.44-.45.41-.41.92-.71 1.48-.859.28-.08.58-.12.89-.12.36 0 .71.06 1.041.16.5.17.95.44 1.33.82.39.39.66.85.81 1.339a2 2 0 0 0 .24-.19z" fill="currentColor"></path></svg></button></span>DK0067</h2><h3 id="description-failed-to-run-search-and-replace" class="Heading_root__6SfRo"><span class="Heading_anchor__JwDnI"><button class="spectra-Button-root Heading_anchorButton__kxDvK Button_root__8us2L" type="button" aria-label="Copy link to this section" data-size="xs" data-variant="tertiary"><svg aria-hidden="true" class="spectra-Link-icon spectra-icon" fill="none" height="24" viewBox="0 0 24 24" width="24" xmlns="http://www.w3.org/2000/svg"><path d="M20.492 10.786a5.143 5.143 0 0 0 0-7.277C19.492 2.5 18.172 2 16.852 2c-.17 0-.33.01-.49.02-.331.04-.661.1-.981.19-.8.24-1.54.67-2.17 1.3L11.7 5.017l-.06.059q-.06.054-.11.111l-1.01 1.01s-.01.02-.02.03c.11-.02.23-.02.34-.02.67 0 1.32.09 1.94.28q.162-.165.308-.31c.734-.741 1.143-1.154 1.373-1.42l.02.02c.66-.65 1.51-.979 2.37-.979s1.72.33 2.37.98a3.365 3.365 0 0 1 0 4.737l-3.69 3.688c-.24.25-.52.45-.81.6-.19.1-.4.18-.6.24l-.023.008q-.026.011-.048.012c-.29.08-.59.12-.89.12-.35 0-.7-.05-1.03-.16-.18-.06-.36-.13-.53-.22-.29-.15-.57-.35-.81-.6-.39-.39-.66-.85-.81-1.339-.09.05-.17.12-.24.19q-.324.33-.613.617-.29.288-.538.542c.24.45.55.88.93 1.26s.81.69 1.26.93c.63.33 1.301.509 1.991.559.13.02.26.02.39.02.79 0 1.57-.18 2.29-.54.491-.24.951-.56 1.351-.97z" fill="currentColor"></path><path d="m15.407 10.789.004-.003v.01zM15.407 10.789a5.2 5.2 0 0 0-2.187-2.192c-.62-.32-1.29-.51-2-.56-.12-.02-.25-.02-.38-.02-.81 0-1.59.19-2.29.54-.491.24-.951.57-1.351.97l-3.691 3.687a5.143 5.143 0 0 0 0 7.277c1 1.01 2.32 1.509 3.64 1.509s2.641-.5 3.642-1.51c1.12-1.119 2.07-2.068 2.72-2.708h-.35c-.66 0-1.31-.09-1.93-.28l-1.71 1.71c-.65.659-1.511.979-2.371.979s-1.71-.32-2.37-.98a3.365 3.365 0 0 1 0-4.737c.04-.04.85-.85 1.72-1.71.56-.57 1.14-1.149 1.53-1.529.27-.28.44-.45.44-.45.41-.41.92-.71 1.48-.859.28-.08.58-.12.89-.12.36 0 .71.06 1.041.16.5.17.95.44 1.33.82.39.39.66.85.81 1.339a2 2 0 0 0 .24-.19z" fill="currentColor"></path></svg></button></span>Description: Failed to run search and replace</h3><p>Search and replace is a WP-CLI command (WP-CLI is the command line interface for WordPress) that makes it possible to replace all occurrences of a string in the site’s database. We use it to overwrite the local site’s URL with the remote site’s original URL (to keep the site accessible after the push).</p><p>If this error occurs, it may be due to one of the following:</p><ul><li>WP-CLI is unavailable or not working in your site’s folder on the remote server (MyKinsta).</li><li>Your remote database is down.</li></ul><h3 id="solution-32" class="Heading_root__6SfRo"><span class="Heading_anchor__JwDnI"><button class="spectra-Button-root Heading_anchorButton__kxDvK Button_root__8us2L" type="button" aria-label="Copy link to this section" data-size="xs" data-variant="tertiary"><svg aria-hidden="true" class="spectra-Link-icon spectra-icon" fill="none" height="24" viewBox="0 0 24 24" width="24" xmlns="http://www.w3.org/2000/svg"><path d="M20.492 10.786a5.143 5.143 0 0 0 0-7.277C19.492 2.5 18.172 2 16.852 2c-.17 0-.33.01-.49.02-.331.04-.661.1-.981.19-.8.24-1.54.67-2.17 1.3L11.7 5.017l-.06.059q-.06.054-.11.111l-1.01 1.01s-.01.02-.02.03c.11-.02.23-.02.34-.02.67 0 1.32.09 1.94.28q.162-.165.308-.31c.734-.741 1.143-1.154 1.373-1.42l.02.02c.66-.65 1.51-.979 2.37-.979s1.72.33 2.37.98a3.365 3.365 0 0 1 0 4.737l-3.69 3.688c-.24.25-.52.45-.81.6-.19.1-.4.18-.6.24l-.023.008q-.026.011-.048.012c-.29.08-.59.12-.89.12-.35 0-.7-.05-1.03-.16-.18-.06-.36-.13-.53-.22-.29-.15-.57-.35-.81-.6-.39-.39-.66-.85-.81-1.339-.09.05-.17.12-.24.19q-.324.33-.613.617-.29.288-.538.542c.24.45.55.88.93 1.26s.81.69 1.26.93c.63.33 1.301.509 1.991.559.13.02.26.02.39.02.79 0 1.57-.18 2.29-.54.491-.24.951-.56 1.351-.97z" fill="currentColor"></path><path d="m15.407 10.789.004-.003v.01zM15.407 10.789a5.2 5.2 0 0 0-2.187-2.192c-.62-.32-1.29-.51-2-.56-.12-.02-.25-.02-.38-.02-.81 0-1.59.19-2.29.54-.491.24-.951.57-1.351.97l-3.691 3.687a5.143 5.143 0 0 0 0 7.277c1 1.01 2.32 1.509 3.64 1.509s2.641-.5 3.642-1.51c1.12-1.119 2.07-2.068 2.72-2.708h-.35c-.66 0-1.31-.09-1.93-.28l-1.71 1.71c-.65.659-1.511.979-2.371.979s-1.71-.32-2.37-.98a3.365 3.365 0 0 1 0-4.737c.04-.04.85-.85 1.72-1.71.56-.57 1.14-1.149 1.53-1.529.27-.28.44-.45.44-.45.41-.41.92-.71 1.48-.859.28-.08.58-.12.89-.12.36 0 .71.06 1.041.16.5.17.95.44 1.33.82.39.39.66.85.81 1.339a2 2 0 0 0 .24-.19z" fill="currentColor"></path></svg></button></span>Solution</h3><p>Check if <a href="https://kinsta.com/docs/devkinsta/wp-cli/">WP-CLI</a> is working on your remote (MyKinsta) site. If WP-CLI works but reports database-related issues, then your site is not <a href="https://kinsta.com/docs/wordpress-hosting/wordpress-troubleshooting/fix-error-establishing-a-database-connection-in-wordpress/">connecting to the database properly</a>. Review the database settings in your site’s <strong>wp-config.php</strong> file and confirm the database details are correct.</p><p>If your remote database is down, contact our <a href="https://kinsta.com/docs/support/contact-support/">Support team</a> to help resolve that issue.</p><p>If the solutions suggested above do not resolve the issue, we recommend restoring a recent backup.</p><h2 id="dk-0068" class="Heading_root__6SfRo"><span class="Heading_anchor__JwDnI"><button class="spectra-Button-root Heading_anchorButton__kxDvK Button_root__8us2L" type="button" aria-label="Copy link to this section" data-size="xs" data-variant="tertiary"><svg aria-hidden="true" class="spectra-Link-icon spectra-icon" fill="none" height="24" viewBox="0 0 24 24" width="24" xmlns="http://www.w3.org/2000/svg"><path d="M20.492 10.786a5.143 5.143 0 0 0 0-7.277C19.492 2.5 18.172 2 16.852 2c-.17 0-.33.01-.49.02-.331.04-.661.1-.981.19-.8.24-1.54.67-2.17 1.3L11.7 5.017l-.06.059q-.06.054-.11.111l-1.01 1.01s-.01.02-.02.03c.11-.02.23-.02.34-.02.67 0 1.32.09 1.94.28q.162-.165.308-.31c.734-.741 1.143-1.154 1.373-1.42l.02.02c.66-.65 1.51-.979 2.37-.979s1.72.33 2.37.98a3.365 3.365 0 0 1 0 4.737l-3.69 3.688c-.24.25-.52.45-.81.6-.19.1-.4.18-.6.24l-.023.008q-.026.011-.048.012c-.29.08-.59.12-.89.12-.35 0-.7-.05-1.03-.16-.18-.06-.36-.13-.53-.22-.29-.15-.57-.35-.81-.6-.39-.39-.66-.85-.81-1.339-.09.05-.17.12-.24.19q-.324.33-.613.617-.29.288-.538.542c.24.45.55.88.93 1.26s.81.69 1.26.93c.63.33 1.301.509 1.991.559.13.02.26.02.39.02.79 0 1.57-.18 2.29-.54.491-.24.951-.56 1.351-.97z" fill="currentColor"></path><path d="m15.407 10.789.004-.003v.01zM15.407 10.789a5.2 5.2 0 0 0-2.187-2.192c-.62-.32-1.29-.51-2-.56-.12-.02-.25-.02-.38-.02-.81 0-1.59.19-2.29.54-.491.24-.951.57-1.351.97l-3.691 3.687a5.143 5.143 0 0 0 0 7.277c1 1.01 2.32 1.509 3.64 1.509s2.641-.5 3.642-1.51c1.12-1.119 2.07-2.068 2.72-2.708h-.35c-.66 0-1.31-.09-1.93-.28l-1.71 1.71c-.65.659-1.511.979-2.371.979s-1.71-.32-2.37-.98a3.365 3.365 0 0 1 0-4.737c.04-.04.85-.85 1.72-1.71.56-.57 1.14-1.149 1.53-1.529.27-.28.44-.45.44-.45.41-.41.92-.71 1.48-.859.28-.08.58-.12.89-.12.36 0 .71.06 1.041.16.5.17.95.44 1.33.82.39.39.66.85.81 1.339a2 2 0 0 0 .24-.19z" fill="currentColor"></path></svg></button></span>DK0068</h2><h3 id="description-failed-to-create-site-backups-when-trying-to-change-ports" class="Heading_root__6SfRo"><span class="Heading_anchor__JwDnI"><button class="spectra-Button-root Heading_anchorButton__kxDvK Button_root__8us2L" type="button" aria-label="Copy link to this section" data-size="xs" data-variant="tertiary"><svg aria-hidden="true" class="spectra-Link-icon spectra-icon" fill="none" height="24" viewBox="0 0 24 24" width="24" xmlns="http://www.w3.org/2000/svg"><path d="M20.492 10.786a5.143 5.143 0 0 0 0-7.277C19.492 2.5 18.172 2 16.852 2c-.17 0-.33.01-.49.02-.331.04-.661.1-.981.19-.8.24-1.54.67-2.17 1.3L11.7 5.017l-.06.059q-.06.054-.11.111l-1.01 1.01s-.01.02-.02.03c.11-.02.23-.02.34-.02.67 0 1.32.09 1.94.28q.162-.165.308-.31c.734-.741 1.143-1.154 1.373-1.42l.02.02c.66-.65 1.51-.979 2.37-.979s1.72.33 2.37.98a3.365 3.365 0 0 1 0 4.737l-3.69 3.688c-.24.25-.52.45-.81.6-.19.1-.4.18-.6.24l-.023.008q-.026.011-.048.012c-.29.08-.59.12-.89.12-.35 0-.7-.05-1.03-.16-.18-.06-.36-.13-.53-.22-.29-.15-.57-.35-.81-.6-.39-.39-.66-.85-.81-1.339-.09.05-.17.12-.24.19q-.324.33-.613.617-.29.288-.538.542c.24.45.55.88.93 1.26s.81.69 1.26.93c.63.33 1.301.509 1.991.559.13.02.26.02.39.02.79 0 1.57-.18 2.29-.54.491-.24.951-.56 1.351-.97z" fill="currentColor"></path><path d="m15.407 10.789.004-.003v.01zM15.407 10.789a5.2 5.2 0 0 0-2.187-2.192c-.62-.32-1.29-.51-2-.56-.12-.02-.25-.02-.38-.02-.81 0-1.59.19-2.29.54-.491.24-.951.57-1.351.97l-3.691 3.687a5.143 5.143 0 0 0 0 7.277c1 1.01 2.32 1.509 3.64 1.509s2.641-.5 3.642-1.51c1.12-1.119 2.07-2.068 2.72-2.708h-.35c-.66 0-1.31-.09-1.93-.28l-1.71 1.71c-.65.659-1.511.979-2.371.979s-1.71-.32-2.37-.98a3.365 3.365 0 0 1 0-4.737c.04-.04.85-.85 1.72-1.71.56-.57 1.14-1.149 1.53-1.529.27-.28.44-.45.44-.45.41-.41.92-.71 1.48-.859.28-.08.58-.12.89-.12.36 0 .71.06 1.041.16.5.17.95.44 1.33.82.39.39.66.85.81 1.339a2 2 0 0 0 .24-.19z" fill="currentColor"></path></svg></button></span>Description: Failed to create site backups when trying to change ports.</h3><p>We back up sites before we change the port so we can roll back in the event of an error. The error is usually related to zipping or file system issues. The backup is created in the <strong>temp</strong> directory in the “backup” folder.</p><h3 id="solution-33" class="Heading_root__6SfRo"><span class="Heading_anchor__JwDnI"><button class="spectra-Button-root Heading_anchorButton__kxDvK Button_root__8us2L" type="button" aria-label="Copy link to this section" data-size="xs" data-variant="tertiary"><svg aria-hidden="true" class="spectra-Link-icon spectra-icon" fill="none" height="24" viewBox="0 0 24 24" width="24" xmlns="http://www.w3.org/2000/svg"><path d="M20.492 10.786a5.143 5.143 0 0 0 0-7.277C19.492 2.5 18.172 2 16.852 2c-.17 0-.33.01-.49.02-.331.04-.661.1-.981.19-.8.24-1.54.67-2.17 1.3L11.7 5.017l-.06.059q-.06.054-.11.111l-1.01 1.01s-.01.02-.02.03c.11-.02.23-.02.34-.02.67 0 1.32.09 1.94.28q.162-.165.308-.31c.734-.741 1.143-1.154 1.373-1.42l.02.02c.66-.65 1.51-.979 2.37-.979s1.72.33 2.37.98a3.365 3.365 0 0 1 0 4.737l-3.69 3.688c-.24.25-.52.45-.81.6-.19.1-.4.18-.6.24l-.023.008q-.026.011-.048.012c-.29.08-.59.12-.89.12-.35 0-.7-.05-1.03-.16-.18-.06-.36-.13-.53-.22-.29-.15-.57-.35-.81-.6-.39-.39-.66-.85-.81-1.339-.09.05-.17.12-.24.19q-.324.33-.613.617-.29.288-.538.542c.24.45.55.88.93 1.26s.81.69 1.26.93c.63.33 1.301.509 1.991.559.13.02.26.02.39.02.79 0 1.57-.18 2.29-.54.491-.24.951-.56 1.351-.97z" fill="currentColor"></path><path d="m15.407 10.789.004-.003v.01zM15.407 10.789a5.2 5.2 0 0 0-2.187-2.192c-.62-.32-1.29-.51-2-.56-.12-.02-.25-.02-.38-.02-.81 0-1.59.19-2.29.54-.491.24-.951.57-1.351.97l-3.691 3.687a5.143 5.143 0 0 0 0 7.277c1 1.01 2.32 1.509 3.64 1.509s2.641-.5 3.642-1.51c1.12-1.119 2.07-2.068 2.72-2.708h-.35c-.66 0-1.31-.09-1.93-.28l-1.71 1.71c-.65.659-1.511.979-2.371.979s-1.71-.32-2.37-.98a3.365 3.365 0 0 1 0-4.737c.04-.04.85-.85 1.72-1.71.56-.57 1.14-1.149 1.53-1.529.27-.28.44-.45.44-.45.41-.41.92-.71 1.48-.859.28-.08.58-.12.89-.12.36 0 .71.06 1.041.16.5.17.95.44 1.33.82.39.39.66.85.81 1.339a2 2 0 0 0 .24-.19z" fill="currentColor"></path></svg></button></span>Solution</h3><p>Make sure the <strong>temp</strong> directory and backup folder exist and that you have write permissions.</p><h2 id="dk-0070" class="Heading_root__6SfRo"><span class="Heading_anchor__JwDnI"><button class="spectra-Button-root Heading_anchorButton__kxDvK Button_root__8us2L" type="button" aria-label="Copy link to this section" data-size="xs" data-variant="tertiary"><svg aria-hidden="true" class="spectra-Link-icon spectra-icon" fill="none" height="24" viewBox="0 0 24 24" width="24" xmlns="http://www.w3.org/2000/svg"><path d="M20.492 10.786a5.143 5.143 0 0 0 0-7.277C19.492 2.5 18.172 2 16.852 2c-.17 0-.33.01-.49.02-.331.04-.661.1-.981.19-.8.24-1.54.67-2.17 1.3L11.7 5.017l-.06.059q-.06.054-.11.111l-1.01 1.01s-.01.02-.02.03c.11-.02.23-.02.34-.02.67 0 1.32.09 1.94.28q.162-.165.308-.31c.734-.741 1.143-1.154 1.373-1.42l.02.02c.66-.65 1.51-.979 2.37-.979s1.72.33 2.37.98a3.365 3.365 0 0 1 0 4.737l-3.69 3.688c-.24.25-.52.45-.81.6-.19.1-.4.18-.6.24l-.023.008q-.026.011-.048.012c-.29.08-.59.12-.89.12-.35 0-.7-.05-1.03-.16-.18-.06-.36-.13-.53-.22-.29-.15-.57-.35-.81-.6-.39-.39-.66-.85-.81-1.339-.09.05-.17.12-.24.19q-.324.33-.613.617-.29.288-.538.542c.24.45.55.88.93 1.26s.81.69 1.26.93c.63.33 1.301.509 1.991.559.13.02.26.02.39.02.79 0 1.57-.18 2.29-.54.491-.24.951-.56 1.351-.97z" fill="currentColor"></path><path d="m15.407 10.789.004-.003v.01zM15.407 10.789a5.2 5.2 0 0 0-2.187-2.192c-.62-.32-1.29-.51-2-.56-.12-.02-.25-.02-.38-.02-.81 0-1.59.19-2.29.54-.491.24-.951.57-1.351.97l-3.691 3.687a5.143 5.143 0 0 0 0 7.277c1 1.01 2.32 1.509 3.64 1.509s2.641-.5 3.642-1.51c1.12-1.119 2.07-2.068 2.72-2.708h-.35c-.66 0-1.31-.09-1.93-.28l-1.71 1.71c-.65.659-1.511.979-2.371.979s-1.71-.32-2.37-.98a3.365 3.365 0 0 1 0-4.737c.04-.04.85-.85 1.72-1.71.56-.57 1.14-1.149 1.53-1.529.27-.28.44-.45.44-.45.41-.41.92-.71 1.48-.859.28-.08.58-.12.89-.12.36 0 .71.06 1.041.16.5.17.95.44 1.33.82.39.39.66.85.81 1.339a2 2 0 0 0 .24-.19z" fill="currentColor"></path></svg></button></span>DK0070</h2><h3 id="description-failed-to-delete-dns-record" class="Heading_root__6SfRo"><span class="Heading_anchor__JwDnI"><button class="spectra-Button-root Heading_anchorButton__kxDvK Button_root__8us2L" type="button" aria-label="Copy link to this section" data-size="xs" data-variant="tertiary"><svg aria-hidden="true" class="spectra-Link-icon spectra-icon" fill="none" height="24" viewBox="0 0 24 24" width="24" xmlns="http://www.w3.org/2000/svg"><path d="M20.492 10.786a5.143 5.143 0 0 0 0-7.277C19.492 2.5 18.172 2 16.852 2c-.17 0-.33.01-.49.02-.331.04-.661.1-.981.19-.8.24-1.54.67-2.17 1.3L11.7 5.017l-.06.059q-.06.054-.11.111l-1.01 1.01s-.01.02-.02.03c.11-.02.23-.02.34-.02.67 0 1.32.09 1.94.28q.162-.165.308-.31c.734-.741 1.143-1.154 1.373-1.42l.02.02c.66-.65 1.51-.979 2.37-.979s1.72.33 2.37.98a3.365 3.365 0 0 1 0 4.737l-3.69 3.688c-.24.25-.52.45-.81.6-.19.1-.4.18-.6.24l-.023.008q-.026.011-.048.012c-.29.08-.59.12-.89.12-.35 0-.7-.05-1.03-.16-.18-.06-.36-.13-.53-.22-.29-.15-.57-.35-.81-.6-.39-.39-.66-.85-.81-1.339-.09.05-.17.12-.24.19q-.324.33-.613.617-.29.288-.538.542c.24.45.55.88.93 1.26s.81.69 1.26.93c.63.33 1.301.509 1.991.559.13.02.26.02.39.02.79 0 1.57-.18 2.29-.54.491-.24.951-.56 1.351-.97z" fill="currentColor"></path><path d="m15.407 10.789.004-.003v.01zM15.407 10.789a5.2 5.2 0 0 0-2.187-2.192c-.62-.32-1.29-.51-2-.56-.12-.02-.25-.02-.38-.02-.81 0-1.59.19-2.29.54-.491.24-.951.57-1.351.97l-3.691 3.687a5.143 5.143 0 0 0 0 7.277c1 1.01 2.32 1.509 3.64 1.509s2.641-.5 3.642-1.51c1.12-1.119 2.07-2.068 2.72-2.708h-.35c-.66 0-1.31-.09-1.93-.28l-1.71 1.71c-.65.659-1.511.979-2.371.979s-1.71-.32-2.37-.98a3.365 3.365 0 0 1 0-4.737c.04-.04.85-.85 1.72-1.71.56-.57 1.14-1.149 1.53-1.529.27-.28.44-.45.44-.45.41-.41.92-.71 1.48-.859.28-.08.58-.12.89-.12.36 0 .71.06 1.041.16.5.17.95.44 1.33.82.39.39.66.85.81 1.339a2 2 0 0 0 .24-.19z" fill="currentColor"></path></svg></button></span>Description: Failed to delete DNS record.</h3><p>Couldn’t delete a site’s URL from the DNS server of the FPM container.</p><h3 id="solution-34" class="Heading_root__6SfRo"><span class="Heading_anchor__JwDnI"><button class="spectra-Button-root Heading_anchorButton__kxDvK Button_root__8us2L" type="button" aria-label="Copy link to this section" data-size="xs" data-variant="tertiary"><svg aria-hidden="true" class="spectra-Link-icon spectra-icon" fill="none" height="24" viewBox="0 0 24 24" width="24" xmlns="http://www.w3.org/2000/svg"><path d="M20.492 10.786a5.143 5.143 0 0 0 0-7.277C19.492 2.5 18.172 2 16.852 2c-.17 0-.33.01-.49.02-.331.04-.661.1-.981.19-.8.24-1.54.67-2.17 1.3L11.7 5.017l-.06.059q-.06.054-.11.111l-1.01 1.01s-.01.02-.02.03c.11-.02.23-.02.34-.02.67 0 1.32.09 1.94.28q.162-.165.308-.31c.734-.741 1.143-1.154 1.373-1.42l.02.02c.66-.65 1.51-.979 2.37-.979s1.72.33 2.37.98a3.365 3.365 0 0 1 0 4.737l-3.69 3.688c-.24.25-.52.45-.81.6-.19.1-.4.18-.6.24l-.023.008q-.026.011-.048.012c-.29.08-.59.12-.89.12-.35 0-.7-.05-1.03-.16-.18-.06-.36-.13-.53-.22-.29-.15-.57-.35-.81-.6-.39-.39-.66-.85-.81-1.339-.09.05-.17.12-.24.19q-.324.33-.613.617-.29.288-.538.542c.24.45.55.88.93 1.26s.81.69 1.26.93c.63.33 1.301.509 1.991.559.13.02.26.02.39.02.79 0 1.57-.18 2.29-.54.491-.24.951-.56 1.351-.97z" fill="currentColor"></path><path d="m15.407 10.789.004-.003v.01zM15.407 10.789a5.2 5.2 0 0 0-2.187-2.192c-.62-.32-1.29-.51-2-.56-.12-.02-.25-.02-.38-.02-.81 0-1.59.19-2.29.54-.491.24-.951.57-1.351.97l-3.691 3.687a5.143 5.143 0 0 0 0 7.277c1 1.01 2.32 1.509 3.64 1.509s2.641-.5 3.642-1.51c1.12-1.119 2.07-2.068 2.72-2.708h-.35c-.66 0-1.31-.09-1.93-.28l-1.71 1.71c-.65.659-1.511.979-2.371.979s-1.71-.32-2.37-.98a3.365 3.365 0 0 1 0-4.737c.04-.04.85-.85 1.72-1.71.56-.57 1.14-1.149 1.53-1.529.27-.28.44-.45.44-.45.41-.41.92-.71 1.48-.859.28-.08.58-.12.89-.12.36 0 .71.06 1.041.16.5.17.95.44 1.33.82.39.39.66.85.81 1.339a2 2 0 0 0 .24-.19z" fill="currentColor"></path></svg></button></span>Solution</h3><p>You can delete the URL manually with the following command (replace http://example.com with the URL you want to delete):</p><div class="spectra-CodeHighlight-root hljs CodeHighlight_root__6Q609" data-theme="dark"><div class="spectra-CodeHighlight-header CodeHighlight_header__pxk_1"><button class="spectra-Button-root spectra-CodeHighlight-copy-button Button_root__8us2L" data-has-suffix="true" type="button" data-size="xs" data-variant="tertiary"><span class="spectra-Button-affix spectra-Button-suffix">Copy</span><span class="spectra-Button-affix spectra-Button-suffix Button_suffix__PqDfC"><svg aria-hidden="true" class="spectra-Copy-icon spectra-icon" fill="none" height="16" viewBox="0 0 24 24" width="16" xmlns="http://www.w3.org/2000/svg"><path clip-rule="evenodd" d="M15.459 22c.96 0 1.737 0 2.366-.051.648-.053 1.218-.165 1.745-.434a4.45 4.45 0 0 0 1.945-1.945c.269-.527.38-1.098.434-1.745.051-.629.051-1.405.051-2.366V12.54c0-.96 0-1.737-.051-2.366-.053-.648-.165-1.218-.434-1.745a4.45 4.45 0 0 0-1.945-1.945c-.491-.25-1.025-.367-1.631-.424-.057-.6-.171-1.135-.424-1.631a4.45 4.45 0 0 0-1.945-1.945c-.527-.269-1.098-.38-1.745-.434C13.196 2 12.42 2 11.459 2H8.542c-.962 0-1.738 0-2.367.051-.648.053-1.218.165-1.745.434A4.45 4.45 0 0 0 2.485 4.43c-.269.527-.38 1.097-.434 1.745C2 6.804 2 7.58 2 8.542v2.917c0 .96 0 1.737.051 2.366.053.648.165 1.218.434 1.745a4.45 4.45 0 0 0 1.945 1.945c.496.253 1.03.367 1.631.424.057.604.173 1.139.424 1.631a4.45 4.45 0 0 0 1.945 1.945c.527.269 1.097.38 1.745.434.629.051 1.405.051 2.366.051zm-7.58-4c.047.343.116.57.21.753.254.499.66.904 1.158 1.158.232.118.538.2 1.075.244.547.044 1.25.045 2.258.045h2.84c1.009 0 1.711 0 2.258-.045.537-.044.843-.126 1.075-.244a2.65 2.65 0 0 0 1.158-1.158c.118-.232.2-.538.244-1.075.044-.547.045-1.25.045-2.258v-2.84c0-1.009 0-1.712-.045-2.258-.044-.537-.126-.843-.244-1.075a2.65 2.65 0 0 0-1.158-1.158c-.184-.094-.411-.163-.754-.21l.001.663v2.917c0 .96 0 1.737-.051 2.366-.053.648-.165 1.218-.434 1.745a4.45 4.45 0 0 1-1.945 1.945c-.527.269-1.098.38-1.745.434-.629.051-1.405.051-2.366.051H7.88m6.874-2.089c-.232.118-.538.2-1.075.244-.546.044-1.25.045-2.258.045H8.58c-1.009 0-1.712 0-2.258-.045-.537-.044-.843-.126-1.075-.244a2.65 2.65 0 0 1-1.158-1.158c-.118-.232-.2-.538-.244-1.075-.044-.546-.045-1.25-.045-2.258V8.58c0-1.009 0-1.712.045-2.258.044-.537.126-.843.244-1.075a2.65 2.65 0 0 1 1.158-1.158c.232-.118.538-.2 1.075-.244.546-.044 1.25-.045 2.258-.045h2.84c1.009 0 1.712 0 2.258.045.537.044.843.126 1.075.244.499.254.904.66 1.158 1.158.118.232.2.538.244 1.075.044.546.045 1.25.045 2.258v2.84c0 1.009 0 1.712-.045 2.258-.044.537-.126.843-.244 1.075a2.65 2.65 0 0 1-1.158 1.158" fill="currentColor" fill-rule="evenodd"></path></svg></span></button></div><pre><code>docker exec devkinsta_fpm dns_server delete -d http://example.com</code></pre></div><h2 id="dk-0071" class="Heading_root__6SfRo"><span class="Heading_anchor__JwDnI"><button class="spectra-Button-root Heading_anchorButton__kxDvK Button_root__8us2L" type="button" aria-label="Copy link to this section" data-size="xs" data-variant="tertiary"><svg aria-hidden="true" class="spectra-Link-icon spectra-icon" fill="none" height="24" viewBox="0 0 24 24" width="24" xmlns="http://www.w3.org/2000/svg"><path d="M20.492 10.786a5.143 5.143 0 0 0 0-7.277C19.492 2.5 18.172 2 16.852 2c-.17 0-.33.01-.49.02-.331.04-.661.1-.981.19-.8.24-1.54.67-2.17 1.3L11.7 5.017l-.06.059q-.06.054-.11.111l-1.01 1.01s-.01.02-.02.03c.11-.02.23-.02.34-.02.67 0 1.32.09 1.94.28q.162-.165.308-.31c.734-.741 1.143-1.154 1.373-1.42l.02.02c.66-.65 1.51-.979 2.37-.979s1.72.33 2.37.98a3.365 3.365 0 0 1 0 4.737l-3.69 3.688c-.24.25-.52.45-.81.6-.19.1-.4.18-.6.24l-.023.008q-.026.011-.048.012c-.29.08-.59.12-.89.12-.35 0-.7-.05-1.03-.16-.18-.06-.36-.13-.53-.22-.29-.15-.57-.35-.81-.6-.39-.39-.66-.85-.81-1.339-.09.05-.17.12-.24.19q-.324.33-.613.617-.29.288-.538.542c.24.45.55.88.93 1.26s.81.69 1.26.93c.63.33 1.301.509 1.991.559.13.02.26.02.39.02.79 0 1.57-.18 2.29-.54.491-.24.951-.56 1.351-.97z" fill="currentColor"></path><path d="m15.407 10.789.004-.003v.01zM15.407 10.789a5.2 5.2 0 0 0-2.187-2.192c-.62-.32-1.29-.51-2-.56-.12-.02-.25-.02-.38-.02-.81 0-1.59.19-2.29.54-.491.24-.951.57-1.351.97l-3.691 3.687a5.143 5.143 0 0 0 0 7.277c1 1.01 2.32 1.509 3.64 1.509s2.641-.5 3.642-1.51c1.12-1.119 2.07-2.068 2.72-2.708h-.35c-.66 0-1.31-.09-1.93-.28l-1.71 1.71c-.65.659-1.511.979-2.371.979s-1.71-.32-2.37-.98a3.365 3.365 0 0 1 0-4.737c.04-.04.85-.85 1.72-1.71.56-.57 1.14-1.149 1.53-1.529.27-.28.44-.45.44-.45.41-.41.92-.71 1.48-.859.28-.08.58-.12.89-.12.36 0 .71.06 1.041.16.5.17.95.44 1.33.82.39.39.66.85.81 1.339a2 2 0 0 0 .24-.19z" fill="currentColor"></path></svg></button></span>DK0071</h2><h3 id="description-failed-to-add-dns-record" class="Heading_root__6SfRo"><span class="Heading_anchor__JwDnI"><button class="spectra-Button-root Heading_anchorButton__kxDvK Button_root__8us2L" type="button" aria-label="Copy link to this section" data-size="xs" data-variant="tertiary"><svg aria-hidden="true" class="spectra-Link-icon spectra-icon" fill="none" height="24" viewBox="0 0 24 24" width="24" xmlns="http://www.w3.org/2000/svg"><path d="M20.492 10.786a5.143 5.143 0 0 0 0-7.277C19.492 2.5 18.172 2 16.852 2c-.17 0-.33.01-.49.02-.331.04-.661.1-.981.19-.8.24-1.54.67-2.17 1.3L11.7 5.017l-.06.059q-.06.054-.11.111l-1.01 1.01s-.01.02-.02.03c.11-.02.23-.02.34-.02.67 0 1.32.09 1.94.28q.162-.165.308-.31c.734-.741 1.143-1.154 1.373-1.42l.02.02c.66-.65 1.51-.979 2.37-.979s1.72.33 2.37.98a3.365 3.365 0 0 1 0 4.737l-3.69 3.688c-.24.25-.52.45-.81.6-.19.1-.4.18-.6.24l-.023.008q-.026.011-.048.012c-.29.08-.59.12-.89.12-.35 0-.7-.05-1.03-.16-.18-.06-.36-.13-.53-.22-.29-.15-.57-.35-.81-.6-.39-.39-.66-.85-.81-1.339-.09.05-.17.12-.24.19q-.324.33-.613.617-.29.288-.538.542c.24.45.55.88.93 1.26s.81.69 1.26.93c.63.33 1.301.509 1.991.559.13.02.26.02.39.02.79 0 1.57-.18 2.29-.54.491-.24.951-.56 1.351-.97z" fill="currentColor"></path><path d="m15.407 10.789.004-.003v.01zM15.407 10.789a5.2 5.2 0 0 0-2.187-2.192c-.62-.32-1.29-.51-2-.56-.12-.02-.25-.02-.38-.02-.81 0-1.59.19-2.29.54-.491.24-.951.57-1.351.97l-3.691 3.687a5.143 5.143 0 0 0 0 7.277c1 1.01 2.32 1.509 3.64 1.509s2.641-.5 3.642-1.51c1.12-1.119 2.07-2.068 2.72-2.708h-.35c-.66 0-1.31-.09-1.93-.28l-1.71 1.71c-.65.659-1.511.979-2.371.979s-1.71-.32-2.37-.98a3.365 3.365 0 0 1 0-4.737c.04-.04.85-.85 1.72-1.71.56-.57 1.14-1.149 1.53-1.529.27-.28.44-.45.44-.45.41-.41.92-.71 1.48-.859.28-.08.58-.12.89-.12.36 0 .71.06 1.041.16.5.17.95.44 1.33.82.39.39.66.85.81 1.339a2 2 0 0 0 .24-.19z" fill="currentColor"></path></svg></button></span>Description: Failed to add DNS record.</h3><p>Couldn’t add a site’s URL to the DNS server of the FPM container.</p><h3 id="solution-35" class="Heading_root__6SfRo"><span class="Heading_anchor__JwDnI"><button class="spectra-Button-root Heading_anchorButton__kxDvK Button_root__8us2L" type="button" aria-label="Copy link to this section" data-size="xs" data-variant="tertiary"><svg aria-hidden="true" class="spectra-Link-icon spectra-icon" fill="none" height="24" viewBox="0 0 24 24" width="24" xmlns="http://www.w3.org/2000/svg"><path d="M20.492 10.786a5.143 5.143 0 0 0 0-7.277C19.492 2.5 18.172 2 16.852 2c-.17 0-.33.01-.49.02-.331.04-.661.1-.981.19-.8.24-1.54.67-2.17 1.3L11.7 5.017l-.06.059q-.06.054-.11.111l-1.01 1.01s-.01.02-.02.03c.11-.02.23-.02.34-.02.67 0 1.32.09 1.94.28q.162-.165.308-.31c.734-.741 1.143-1.154 1.373-1.42l.02.02c.66-.65 1.51-.979 2.37-.979s1.72.33 2.37.98a3.365 3.365 0 0 1 0 4.737l-3.69 3.688c-.24.25-.52.45-.81.6-.19.1-.4.18-.6.24l-.023.008q-.026.011-.048.012c-.29.08-.59.12-.89.12-.35 0-.7-.05-1.03-.16-.18-.06-.36-.13-.53-.22-.29-.15-.57-.35-.81-.6-.39-.39-.66-.85-.81-1.339-.09.05-.17.12-.24.19q-.324.33-.613.617-.29.288-.538.542c.24.45.55.88.93 1.26s.81.69 1.26.93c.63.33 1.301.509 1.991.559.13.02.26.02.39.02.79 0 1.57-.18 2.29-.54.491-.24.951-.56 1.351-.97z" fill="currentColor"></path><path d="m15.407 10.789.004-.003v.01zM15.407 10.789a5.2 5.2 0 0 0-2.187-2.192c-.62-.32-1.29-.51-2-.56-.12-.02-.25-.02-.38-.02-.81 0-1.59.19-2.29.54-.491.24-.951.57-1.351.97l-3.691 3.687a5.143 5.143 0 0 0 0 7.277c1 1.01 2.32 1.509 3.64 1.509s2.641-.5 3.642-1.51c1.12-1.119 2.07-2.068 2.72-2.708h-.35c-.66 0-1.31-.09-1.93-.28l-1.71 1.71c-.65.659-1.511.979-2.371.979s-1.71-.32-2.37-.98a3.365 3.365 0 0 1 0-4.737c.04-.04.85-.85 1.72-1.71.56-.57 1.14-1.149 1.53-1.529.27-.28.44-.45.44-.45.41-.41.92-.71 1.48-.859.28-.08.58-.12.89-.12.36 0 .71.06 1.041.16.5.17.95.44 1.33.82.39.39.66.85.81 1.339a2 2 0 0 0 .24-.19z" fill="currentColor"></path></svg></button></span>Solution</h3><p>Restart DevKinsta and click <strong>Retry</strong>. The DNS record should be created during the startup process.</p><h2 id="dk-0072" class="Heading_root__6SfRo"><span class="Heading_anchor__JwDnI"><button class="spectra-Button-root Heading_anchorButton__kxDvK Button_root__8us2L" type="button" aria-label="Copy link to this section" data-size="xs" data-variant="tertiary"><svg aria-hidden="true" class="spectra-Link-icon spectra-icon" fill="none" height="24" viewBox="0 0 24 24" width="24" xmlns="http://www.w3.org/2000/svg"><path d="M20.492 10.786a5.143 5.143 0 0 0 0-7.277C19.492 2.5 18.172 2 16.852 2c-.17 0-.33.01-.49.02-.331.04-.661.1-.981.19-.8.24-1.54.67-2.17 1.3L11.7 5.017l-.06.059q-.06.054-.11.111l-1.01 1.01s-.01.02-.02.03c.11-.02.23-.02.34-.02.67 0 1.32.09 1.94.28q.162-.165.308-.31c.734-.741 1.143-1.154 1.373-1.42l.02.02c.66-.65 1.51-.979 2.37-.979s1.72.33 2.37.98a3.365 3.365 0 0 1 0 4.737l-3.69 3.688c-.24.25-.52.45-.81.6-.19.1-.4.18-.6.24l-.023.008q-.026.011-.048.012c-.29.08-.59.12-.89.12-.35 0-.7-.05-1.03-.16-.18-.06-.36-.13-.53-.22-.29-.15-.57-.35-.81-.6-.39-.39-.66-.85-.81-1.339-.09.05-.17.12-.24.19q-.324.33-.613.617-.29.288-.538.542c.24.45.55.88.93 1.26s.81.69 1.26.93c.63.33 1.301.509 1.991.559.13.02.26.02.39.02.79 0 1.57-.18 2.29-.54.491-.24.951-.56 1.351-.97z" fill="currentColor"></path><path d="m15.407 10.789.004-.003v.01zM15.407 10.789a5.2 5.2 0 0 0-2.187-2.192c-.62-.32-1.29-.51-2-.56-.12-.02-.25-.02-.38-.02-.81 0-1.59.19-2.29.54-.491.24-.951.57-1.351.97l-3.691 3.687a5.143 5.143 0 0 0 0 7.277c1 1.01 2.32 1.509 3.64 1.509s2.641-.5 3.642-1.51c1.12-1.119 2.07-2.068 2.72-2.708h-.35c-.66 0-1.31-.09-1.93-.28l-1.71 1.71c-.65.659-1.511.979-2.371.979s-1.71-.32-2.37-.98a3.365 3.365 0 0 1 0-4.737c.04-.04.85-.85 1.72-1.71.56-.57 1.14-1.149 1.53-1.529.27-.28.44-.45.44-.45.41-.41.92-.71 1.48-.859.28-.08.58-.12.89-.12.36 0 .71.06 1.041.16.5.17.95.44 1.33.82.39.39.66.85.81 1.339a2 2 0 0 0 .24-.19z" fill="currentColor"></path></svg></button></span>DK0072</h2><h3 id="description-could-not-delete-site-config-file" class="Heading_root__6SfRo"><span class="Heading_anchor__JwDnI"><button class="spectra-Button-root Heading_anchorButton__kxDvK Button_root__8us2L" type="button" aria-label="Copy link to this section" data-size="xs" data-variant="tertiary"><svg aria-hidden="true" class="spectra-Link-icon spectra-icon" fill="none" height="24" viewBox="0 0 24 24" width="24" xmlns="http://www.w3.org/2000/svg"><path d="M20.492 10.786a5.143 5.143 0 0 0 0-7.277C19.492 2.5 18.172 2 16.852 2c-.17 0-.33.01-.49.02-.331.04-.661.1-.981.19-.8.24-1.54.67-2.17 1.3L11.7 5.017l-.06.059q-.06.054-.11.111l-1.01 1.01s-.01.02-.02.03c.11-.02.23-.02.34-.02.67 0 1.32.09 1.94.28q.162-.165.308-.31c.734-.741 1.143-1.154 1.373-1.42l.02.02c.66-.65 1.51-.979 2.37-.979s1.72.33 2.37.98a3.365 3.365 0 0 1 0 4.737l-3.69 3.688c-.24.25-.52.45-.81.6-.19.1-.4.18-.6.24l-.023.008q-.026.011-.048.012c-.29.08-.59.12-.89.12-.35 0-.7-.05-1.03-.16-.18-.06-.36-.13-.53-.22-.29-.15-.57-.35-.81-.6-.39-.39-.66-.85-.81-1.339-.09.05-.17.12-.24.19q-.324.33-.613.617-.29.288-.538.542c.24.45.55.88.93 1.26s.81.69 1.26.93c.63.33 1.301.509 1.991.559.13.02.26.02.39.02.79 0 1.57-.18 2.29-.54.491-.24.951-.56 1.351-.97z" fill="currentColor"></path><path d="m15.407 10.789.004-.003v.01zM15.407 10.789a5.2 5.2 0 0 0-2.187-2.192c-.62-.32-1.29-.51-2-.56-.12-.02-.25-.02-.38-.02-.81 0-1.59.19-2.29.54-.491.24-.951.57-1.351.97l-3.691 3.687a5.143 5.143 0 0 0 0 7.277c1 1.01 2.32 1.509 3.64 1.509s2.641-.5 3.642-1.51c1.12-1.119 2.07-2.068 2.72-2.708h-.35c-.66 0-1.31-.09-1.93-.28l-1.71 1.71c-.65.659-1.511.979-2.371.979s-1.71-.32-2.37-.98a3.365 3.365 0 0 1 0-4.737c.04-.04.85-.85 1.72-1.71.56-.57 1.14-1.149 1.53-1.529.27-.28.44-.45.44-.45.41-.41.92-.71 1.48-.859.28-.08.58-.12.89-.12.36 0 .71.06 1.041.16.5.17.95.44 1.33.82.39.39.66.85.81 1.339a2 2 0 0 0 .24-.19z" fill="currentColor"></path></svg></button></span>Description: Could not delete site config file</h3><p>This error occurs when you try to delete or rename a site, but DevKinsta cannot delete the <strong>sitename.conf</strong> file stored in <strong>DevKinsta/nginx_sites</strong>.</p><h3 id="solution-36" class="Heading_root__6SfRo"><span class="Heading_anchor__JwDnI"><button class="spectra-Button-root Heading_anchorButton__kxDvK Button_root__8us2L" type="button" aria-label="Copy link to this section" data-size="xs" data-variant="tertiary"><svg aria-hidden="true" class="spectra-Link-icon spectra-icon" fill="none" height="24" viewBox="0 0 24 24" width="24" xmlns="http://www.w3.org/2000/svg"><path d="M20.492 10.786a5.143 5.143 0 0 0 0-7.277C19.492 2.5 18.172 2 16.852 2c-.17 0-.33.01-.49.02-.331.04-.661.1-.981.19-.8.24-1.54.67-2.17 1.3L11.7 5.017l-.06.059q-.06.054-.11.111l-1.01 1.01s-.01.02-.02.03c.11-.02.23-.02.34-.02.67 0 1.32.09 1.94.28q.162-.165.308-.31c.734-.741 1.143-1.154 1.373-1.42l.02.02c.66-.65 1.51-.979 2.37-.979s1.72.33 2.37.98a3.365 3.365 0 0 1 0 4.737l-3.69 3.688c-.24.25-.52.45-.81.6-.19.1-.4.18-.6.24l-.023.008q-.026.011-.048.012c-.29.08-.59.12-.89.12-.35 0-.7-.05-1.03-.16-.18-.06-.36-.13-.53-.22-.29-.15-.57-.35-.81-.6-.39-.39-.66-.85-.81-1.339-.09.05-.17.12-.24.19q-.324.33-.613.617-.29.288-.538.542c.24.45.55.88.93 1.26s.81.69 1.26.93c.63.33 1.301.509 1.991.559.13.02.26.02.39.02.79 0 1.57-.18 2.29-.54.491-.24.951-.56 1.351-.97z" fill="currentColor"></path><path d="m15.407 10.789.004-.003v.01zM15.407 10.789a5.2 5.2 0 0 0-2.187-2.192c-.62-.32-1.29-.51-2-.56-.12-.02-.25-.02-.38-.02-.81 0-1.59.19-2.29.54-.491.24-.951.57-1.351.97l-3.691 3.687a5.143 5.143 0 0 0 0 7.277c1 1.01 2.32 1.509 3.64 1.509s2.641-.5 3.642-1.51c1.12-1.119 2.07-2.068 2.72-2.708h-.35c-.66 0-1.31-.09-1.93-.28l-1.71 1.71c-.65.659-1.511.979-2.371.979s-1.71-.32-2.37-.98a3.365 3.365 0 0 1 0-4.737c.04-.04.85-.85 1.72-1.71.56-.57 1.14-1.149 1.53-1.529.27-.28.44-.45.44-.45.41-.41.92-.71 1.48-.859.28-.08.58-.12.89-.12.36 0 .71.06 1.041.16.5.17.95.44 1.33.82.39.39.66.85.81 1.339a2 2 0 0 0 .24-.19z" fill="currentColor"></path></svg></button></span>Solution</h3><p>The most common reason this happens is due to permission issues, so you may need to delete the file manually.</p><h2 id="dk-0073" class="Heading_root__6SfRo"><span class="Heading_anchor__JwDnI"><button class="spectra-Button-root Heading_anchorButton__kxDvK Button_root__8us2L" type="button" aria-label="Copy link to this section" data-size="xs" data-variant="tertiary"><svg aria-hidden="true" class="spectra-Link-icon spectra-icon" fill="none" height="24" viewBox="0 0 24 24" width="24" xmlns="http://www.w3.org/2000/svg"><path d="M20.492 10.786a5.143 5.143 0 0 0 0-7.277C19.492 2.5 18.172 2 16.852 2c-.17 0-.33.01-.49.02-.331.04-.661.1-.981.19-.8.24-1.54.67-2.17 1.3L11.7 5.017l-.06.059q-.06.054-.11.111l-1.01 1.01s-.01.02-.02.03c.11-.02.23-.02.34-.02.67 0 1.32.09 1.94.28q.162-.165.308-.31c.734-.741 1.143-1.154 1.373-1.42l.02.02c.66-.65 1.51-.979 2.37-.979s1.72.33 2.37.98a3.365 3.365 0 0 1 0 4.737l-3.69 3.688c-.24.25-.52.45-.81.6-.19.1-.4.18-.6.24l-.023.008q-.026.011-.048.012c-.29.08-.59.12-.89.12-.35 0-.7-.05-1.03-.16-.18-.06-.36-.13-.53-.22-.29-.15-.57-.35-.81-.6-.39-.39-.66-.85-.81-1.339-.09.05-.17.12-.24.19q-.324.33-.613.617-.29.288-.538.542c.24.45.55.88.93 1.26s.81.69 1.26.93c.63.33 1.301.509 1.991.559.13.02.26.02.39.02.79 0 1.57-.18 2.29-.54.491-.24.951-.56 1.351-.97z" fill="currentColor"></path><path d="m15.407 10.789.004-.003v.01zM15.407 10.789a5.2 5.2 0 0 0-2.187-2.192c-.62-.32-1.29-.51-2-.56-.12-.02-.25-.02-.38-.02-.81 0-1.59.19-2.29.54-.491.24-.951.57-1.351.97l-3.691 3.687a5.143 5.143 0 0 0 0 7.277c1 1.01 2.32 1.509 3.64 1.509s2.641-.5 3.642-1.51c1.12-1.119 2.07-2.068 2.72-2.708h-.35c-.66 0-1.31-.09-1.93-.28l-1.71 1.71c-.65.659-1.511.979-2.371.979s-1.71-.32-2.37-.98a3.365 3.365 0 0 1 0-4.737c.04-.04.85-.85 1.72-1.71.56-.57 1.14-1.149 1.53-1.529.27-.28.44-.45.44-.45.41-.41.92-.71 1.48-.859.28-.08.58-.12.89-.12.36 0 .71.06 1.041.16.5.17.95.44 1.33.82.39.39.66.85.81 1.339a2 2 0 0 0 .24-.19z" fill="currentColor"></path></svg></button></span>DK0073</h2><h3 id="description-could-not-restart-nginx-service" class="Heading_root__6SfRo"><span class="Heading_anchor__JwDnI"><button class="spectra-Button-root Heading_anchorButton__kxDvK Button_root__8us2L" type="button" aria-label="Copy link to this section" data-size="xs" data-variant="tertiary"><svg aria-hidden="true" class="spectra-Link-icon spectra-icon" fill="none" height="24" viewBox="0 0 24 24" width="24" xmlns="http://www.w3.org/2000/svg"><path d="M20.492 10.786a5.143 5.143 0 0 0 0-7.277C19.492 2.5 18.172 2 16.852 2c-.17 0-.33.01-.49.02-.331.04-.661.1-.981.19-.8.24-1.54.67-2.17 1.3L11.7 5.017l-.06.059q-.06.054-.11.111l-1.01 1.01s-.01.02-.02.03c.11-.02.23-.02.34-.02.67 0 1.32.09 1.94.28q.162-.165.308-.31c.734-.741 1.143-1.154 1.373-1.42l.02.02c.66-.65 1.51-.979 2.37-.979s1.72.33 2.37.98a3.365 3.365 0 0 1 0 4.737l-3.69 3.688c-.24.25-.52.45-.81.6-.19.1-.4.18-.6.24l-.023.008q-.026.011-.048.012c-.29.08-.59.12-.89.12-.35 0-.7-.05-1.03-.16-.18-.06-.36-.13-.53-.22-.29-.15-.57-.35-.81-.6-.39-.39-.66-.85-.81-1.339-.09.05-.17.12-.24.19q-.324.33-.613.617-.29.288-.538.542c.24.45.55.88.93 1.26s.81.69 1.26.93c.63.33 1.301.509 1.991.559.13.02.26.02.39.02.79 0 1.57-.18 2.29-.54.491-.24.951-.56 1.351-.97z" fill="currentColor"></path><path d="m15.407 10.789.004-.003v.01zM15.407 10.789a5.2 5.2 0 0 0-2.187-2.192c-.62-.32-1.29-.51-2-.56-.12-.02-.25-.02-.38-.02-.81 0-1.59.19-2.29.54-.491.24-.951.57-1.351.97l-3.691 3.687a5.143 5.143 0 0 0 0 7.277c1 1.01 2.32 1.509 3.64 1.509s2.641-.5 3.642-1.51c1.12-1.119 2.07-2.068 2.72-2.708h-.35c-.66 0-1.31-.09-1.93-.28l-1.71 1.71c-.65.659-1.511.979-2.371.979s-1.71-.32-2.37-.98a3.365 3.365 0 0 1 0-4.737c.04-.04.85-.85 1.72-1.71.56-.57 1.14-1.149 1.53-1.529.27-.28.44-.45.44-.45.41-.41.92-.71 1.48-.859.28-.08.58-.12.89-.12.36 0 .71.06 1.041.16.5.17.95.44 1.33.82.39.39.66.85.81 1.339a2 2 0 0 0 .24-.19z" fill="currentColor"></path></svg></button></span>Description: Could not restart Nginx service</h3><p>The Nginx service must be restarted when a site is created, renamed, or deleted. This error appears if the restart fails.</p><h3 id="solution-37" class="Heading_root__6SfRo"><span class="Heading_anchor__JwDnI"><button class="spectra-Button-root Heading_anchorButton__kxDvK Button_root__8us2L" type="button" aria-label="Copy link to this section" data-size="xs" data-variant="tertiary"><svg aria-hidden="true" class="spectra-Link-icon spectra-icon" fill="none" height="24" viewBox="0 0 24 24" width="24" xmlns="http://www.w3.org/2000/svg"><path d="M20.492 10.786a5.143 5.143 0 0 0 0-7.277C19.492 2.5 18.172 2 16.852 2c-.17 0-.33.01-.49.02-.331.04-.661.1-.981.19-.8.24-1.54.67-2.17 1.3L11.7 5.017l-.06.059q-.06.054-.11.111l-1.01 1.01s-.01.02-.02.03c.11-.02.23-.02.34-.02.67 0 1.32.09 1.94.28q.162-.165.308-.31c.734-.741 1.143-1.154 1.373-1.42l.02.02c.66-.65 1.51-.979 2.37-.979s1.72.33 2.37.98a3.365 3.365 0 0 1 0 4.737l-3.69 3.688c-.24.25-.52.45-.81.6-.19.1-.4.18-.6.24l-.023.008q-.026.011-.048.012c-.29.08-.59.12-.89.12-.35 0-.7-.05-1.03-.16-.18-.06-.36-.13-.53-.22-.29-.15-.57-.35-.81-.6-.39-.39-.66-.85-.81-1.339-.09.05-.17.12-.24.19q-.324.33-.613.617-.29.288-.538.542c.24.45.55.88.93 1.26s.81.69 1.26.93c.63.33 1.301.509 1.991.559.13.02.26.02.39.02.79 0 1.57-.18 2.29-.54.491-.24.951-.56 1.351-.97z" fill="currentColor"></path><path d="m15.407 10.789.004-.003v.01zM15.407 10.789a5.2 5.2 0 0 0-2.187-2.192c-.62-.32-1.29-.51-2-.56-.12-.02-.25-.02-.38-.02-.81 0-1.59.19-2.29.54-.491.24-.951.57-1.351.97l-3.691 3.687a5.143 5.143 0 0 0 0 7.277c1 1.01 2.32 1.509 3.64 1.509s2.641-.5 3.642-1.51c1.12-1.119 2.07-2.068 2.72-2.708h-.35c-.66 0-1.31-.09-1.93-.28l-1.71 1.71c-.65.659-1.511.979-2.371.979s-1.71-.32-2.37-.98a3.365 3.365 0 0 1 0-4.737c.04-.04.85-.85 1.72-1.71.56-.57 1.14-1.149 1.53-1.529.27-.28.44-.45.44-.45.41-.41.92-.71 1.48-.859.28-.08.58-.12.89-.12.36 0 .71.06 1.041.16.5.17.95.44 1.33.82.39.39.66.85.81 1.339a2 2 0 0 0 .24-.19z" fill="currentColor"></path></svg></button></span>Solution</h3><p>To restart the Nginx container manually, open a terminal window and run the following:</p><div class="spectra-CodeHighlight-root hljs CodeHighlight_root__6Q609" data-theme="dark"><div class="spectra-CodeHighlight-header CodeHighlight_header__pxk_1"><button class="spectra-Button-root spectra-CodeHighlight-copy-button Button_root__8us2L" data-has-suffix="true" type="button" data-size="xs" data-variant="tertiary"><span class="spectra-Button-affix spectra-Button-suffix">Copy</span><span class="spectra-Button-affix spectra-Button-suffix Button_suffix__PqDfC"><svg aria-hidden="true" class="spectra-Copy-icon spectra-icon" fill="none" height="16" viewBox="0 0 24 24" width="16" xmlns="http://www.w3.org/2000/svg"><path clip-rule="evenodd" d="M15.459 22c.96 0 1.737 0 2.366-.051.648-.053 1.218-.165 1.745-.434a4.45 4.45 0 0 0 1.945-1.945c.269-.527.38-1.098.434-1.745.051-.629.051-1.405.051-2.366V12.54c0-.96 0-1.737-.051-2.366-.053-.648-.165-1.218-.434-1.745a4.45 4.45 0 0 0-1.945-1.945c-.491-.25-1.025-.367-1.631-.424-.057-.6-.171-1.135-.424-1.631a4.45 4.45 0 0 0-1.945-1.945c-.527-.269-1.098-.38-1.745-.434C13.196 2 12.42 2 11.459 2H8.542c-.962 0-1.738 0-2.367.051-.648.053-1.218.165-1.745.434A4.45 4.45 0 0 0 2.485 4.43c-.269.527-.38 1.097-.434 1.745C2 6.804 2 7.58 2 8.542v2.917c0 .96 0 1.737.051 2.366.053.648.165 1.218.434 1.745a4.45 4.45 0 0 0 1.945 1.945c.496.253 1.03.367 1.631.424.057.604.173 1.139.424 1.631a4.45 4.45 0 0 0 1.945 1.945c.527.269 1.097.38 1.745.434.629.051 1.405.051 2.366.051zm-7.58-4c.047.343.116.57.21.753.254.499.66.904 1.158 1.158.232.118.538.2 1.075.244.547.044 1.25.045 2.258.045h2.84c1.009 0 1.711 0 2.258-.045.537-.044.843-.126 1.075-.244a2.65 2.65 0 0 0 1.158-1.158c.118-.232.2-.538.244-1.075.044-.547.045-1.25.045-2.258v-2.84c0-1.009 0-1.712-.045-2.258-.044-.537-.126-.843-.244-1.075a2.65 2.65 0 0 0-1.158-1.158c-.184-.094-.411-.163-.754-.21l.001.663v2.917c0 .96 0 1.737-.051 2.366-.053.648-.165 1.218-.434 1.745a4.45 4.45 0 0 1-1.945 1.945c-.527.269-1.098.38-1.745.434-.629.051-1.405.051-2.366.051H7.88m6.874-2.089c-.232.118-.538.2-1.075.244-.546.044-1.25.045-2.258.045H8.58c-1.009 0-1.712 0-2.258-.045-.537-.044-.843-.126-1.075-.244a2.65 2.65 0 0 1-1.158-1.158c-.118-.232-.2-.538-.244-1.075-.044-.546-.045-1.25-.045-2.258V8.58c0-1.009 0-1.712.045-2.258.044-.537.126-.843.244-1.075a2.65 2.65 0 0 1 1.158-1.158c.232-.118.538-.2 1.075-.244.546-.044 1.25-.045 2.258-.045h2.84c1.009 0 1.712 0 2.258.045.537.044.843.126 1.075.244.499.254.904.66 1.158 1.158.118.232.2.538.244 1.075.044.546.045 1.25.045 2.258v2.84c0 1.009 0 1.712-.045 2.258-.044.537-.126.843-.244 1.075a2.65 2.65 0 0 1-1.158 1.158" fill="currentColor" fill-rule="evenodd"></path></svg></span></button></div><pre><code>docker stop devkinsta_nginx docker start devkinsta_nginx</code></pre></div><p>Checking Nginx logs or DevKinsta logs may provide more details as to why the restart failed.</p><h2 id="dk-0074" class="Heading_root__6SfRo"><span class="Heading_anchor__JwDnI"><button class="spectra-Button-root Heading_anchorButton__kxDvK Button_root__8us2L" type="button" aria-label="Copy link to this section" data-size="xs" data-variant="tertiary"><svg aria-hidden="true" class="spectra-Link-icon spectra-icon" fill="none" height="24" viewBox="0 0 24 24" width="24" xmlns="http://www.w3.org/2000/svg"><path d="M20.492 10.786a5.143 5.143 0 0 0 0-7.277C19.492 2.5 18.172 2 16.852 2c-.17 0-.33.01-.49.02-.331.04-.661.1-.981.19-.8.24-1.54.67-2.17 1.3L11.7 5.017l-.06.059q-.06.054-.11.111l-1.01 1.01s-.01.02-.02.03c.11-.02.23-.02.34-.02.67 0 1.32.09 1.94.28q.162-.165.308-.31c.734-.741 1.143-1.154 1.373-1.42l.02.02c.66-.65 1.51-.979 2.37-.979s1.72.33 2.37.98a3.365 3.365 0 0 1 0 4.737l-3.69 3.688c-.24.25-.52.45-.81.6-.19.1-.4.18-.6.24l-.023.008q-.026.011-.048.012c-.29.08-.59.12-.89.12-.35 0-.7-.05-1.03-.16-.18-.06-.36-.13-.53-.22-.29-.15-.57-.35-.81-.6-.39-.39-.66-.85-.81-1.339-.09.05-.17.12-.24.19q-.324.33-.613.617-.29.288-.538.542c.24.45.55.88.93 1.26s.81.69 1.26.93c.63.33 1.301.509 1.991.559.13.02.26.02.39.02.79 0 1.57-.18 2.29-.54.491-.24.951-.56 1.351-.97z" fill="currentColor"></path><path d="m15.407 10.789.004-.003v.01zM15.407 10.789a5.2 5.2 0 0 0-2.187-2.192c-.62-.32-1.29-.51-2-.56-.12-.02-.25-.02-.38-.02-.81 0-1.59.19-2.29.54-.491.24-.951.57-1.351.97l-3.691 3.687a5.143 5.143 0 0 0 0 7.277c1 1.01 2.32 1.509 3.64 1.509s2.641-.5 3.642-1.51c1.12-1.119 2.07-2.068 2.72-2.708h-.35c-.66 0-1.31-.09-1.93-.28l-1.71 1.71c-.65.659-1.511.979-2.371.979s-1.71-.32-2.37-.98a3.365 3.365 0 0 1 0-4.737c.04-.04.85-.85 1.72-1.71.56-.57 1.14-1.149 1.53-1.529.27-.28.44-.45.44-.45.41-.41.92-.71 1.48-.859.28-.08.58-.12.89-.12.36 0 .71.06 1.041.16.5.17.95.44 1.33.82.39.39.66.85.81 1.339a2 2 0 0 0 .24-.19z" fill="currentColor"></path></svg></button></span>DK0074</h2><h3 id="description-failed-to-create-site-backup" class="Heading_root__6SfRo"><span class="Heading_anchor__JwDnI"><button class="spectra-Button-root Heading_anchorButton__kxDvK Button_root__8us2L" type="button" aria-label="Copy link to this section" data-size="xs" data-variant="tertiary"><svg aria-hidden="true" class="spectra-Link-icon spectra-icon" fill="none" height="24" viewBox="0 0 24 24" width="24" xmlns="http://www.w3.org/2000/svg"><path d="M20.492 10.786a5.143 5.143 0 0 0 0-7.277C19.492 2.5 18.172 2 16.852 2c-.17 0-.33.01-.49.02-.331.04-.661.1-.981.19-.8.24-1.54.67-2.17 1.3L11.7 5.017l-.06.059q-.06.054-.11.111l-1.01 1.01s-.01.02-.02.03c.11-.02.23-.02.34-.02.67 0 1.32.09 1.94.28q.162-.165.308-.31c.734-.741 1.143-1.154 1.373-1.42l.02.02c.66-.65 1.51-.979 2.37-.979s1.72.33 2.37.98a3.365 3.365 0 0 1 0 4.737l-3.69 3.688c-.24.25-.52.45-.81.6-.19.1-.4.18-.6.24l-.023.008q-.026.011-.048.012c-.29.08-.59.12-.89.12-.35 0-.7-.05-1.03-.16-.18-.06-.36-.13-.53-.22-.29-.15-.57-.35-.81-.6-.39-.39-.66-.85-.81-1.339-.09.05-.17.12-.24.19q-.324.33-.613.617-.29.288-.538.542c.24.45.55.88.93 1.26s.81.69 1.26.93c.63.33 1.301.509 1.991.559.13.02.26.02.39.02.79 0 1.57-.18 2.29-.54.491-.24.951-.56 1.351-.97z" fill="currentColor"></path><path d="m15.407 10.789.004-.003v.01zM15.407 10.789a5.2 5.2 0 0 0-2.187-2.192c-.62-.32-1.29-.51-2-.56-.12-.02-.25-.02-.38-.02-.81 0-1.59.19-2.29.54-.491.24-.951.57-1.351.97l-3.691 3.687a5.143 5.143 0 0 0 0 7.277c1 1.01 2.32 1.509 3.64 1.509s2.641-.5 3.642-1.51c1.12-1.119 2.07-2.068 2.72-2.708h-.35c-.66 0-1.31-.09-1.93-.28l-1.71 1.71c-.65.659-1.511.979-2.371.979s-1.71-.32-2.37-.98a3.365 3.365 0 0 1 0-4.737c.04-.04.85-.85 1.72-1.71.56-.57 1.14-1.149 1.53-1.529.27-.28.44-.45.44-.45.41-.41.92-.71 1.48-.859.28-.08.58-.12.89-.12.36 0 .71.06 1.041.16.5.17.95.44 1.33.82.39.39.66.85.81 1.339a2 2 0 0 0 .24-.19z" fill="currentColor"></path></svg></button></span>Description: Failed to create site backup.</h3><p>The site backup is an archived (zipped) version of a site in the <strong>temp</strong> folder on your local computer. This error is rare and occurs only in edge cases, such as running out of disk space or incorrect permissions on the <strong>temp</strong> folder.</p><h3 id="solution-38" class="Heading_root__6SfRo"><span class="Heading_anchor__JwDnI"><button class="spectra-Button-root Heading_anchorButton__kxDvK Button_root__8us2L" type="button" aria-label="Copy link to this section" data-size="xs" data-variant="tertiary"><svg aria-hidden="true" class="spectra-Link-icon spectra-icon" fill="none" height="24" viewBox="0 0 24 24" width="24" xmlns="http://www.w3.org/2000/svg"><path d="M20.492 10.786a5.143 5.143 0 0 0 0-7.277C19.492 2.5 18.172 2 16.852 2c-.17 0-.33.01-.49.02-.331.04-.661.1-.981.19-.8.24-1.54.67-2.17 1.3L11.7 5.017l-.06.059q-.06.054-.11.111l-1.01 1.01s-.01.02-.02.03c.11-.02.23-.02.34-.02.67 0 1.32.09 1.94.28q.162-.165.308-.31c.734-.741 1.143-1.154 1.373-1.42l.02.02c.66-.65 1.51-.979 2.37-.979s1.72.33 2.37.98a3.365 3.365 0 0 1 0 4.737l-3.69 3.688c-.24.25-.52.45-.81.6-.19.1-.4.18-.6.24l-.023.008q-.026.011-.048.012c-.29.08-.59.12-.89.12-.35 0-.7-.05-1.03-.16-.18-.06-.36-.13-.53-.22-.29-.15-.57-.35-.81-.6-.39-.39-.66-.85-.81-1.339-.09.05-.17.12-.24.19q-.324.33-.613.617-.29.288-.538.542c.24.45.55.88.93 1.26s.81.69 1.26.93c.63.33 1.301.509 1.991.559.13.02.26.02.39.02.79 0 1.57-.18 2.29-.54.491-.24.951-.56 1.351-.97z" fill="currentColor"></path><path d="m15.407 10.789.004-.003v.01zM15.407 10.789a5.2 5.2 0 0 0-2.187-2.192c-.62-.32-1.29-.51-2-.56-.12-.02-.25-.02-.38-.02-.81 0-1.59.19-2.29.54-.491.24-.951.57-1.351.97l-3.691 3.687a5.143 5.143 0 0 0 0 7.277c1 1.01 2.32 1.509 3.64 1.509s2.641-.5 3.642-1.51c1.12-1.119 2.07-2.068 2.72-2.708h-.35c-.66 0-1.31-.09-1.93-.28l-1.71 1.71c-.65.659-1.511.979-2.371.979s-1.71-.32-2.37-.98a3.365 3.365 0 0 1 0-4.737c.04-.04.85-.85 1.72-1.71.56-.57 1.14-1.149 1.53-1.529.27-.28.44-.45.44-.45.41-.41.92-.71 1.48-.859.28-.08.58-.12.89-.12.36 0 .71.06 1.041.16.5.17.95.44 1.33.82.39.39.66.85.81 1.339a2 2 0 0 0 .24-.19z" fill="currentColor"></path></svg></button></span>Solution</h3><p>Review permissions for your <strong>temp</strong> folder and check to ensure there is enough space on the disk, especially in the case of larger sites.</p><h2 id="dk-0075" class="Heading_root__6SfRo"><span class="Heading_anchor__JwDnI"><button class="spectra-Button-root Heading_anchorButton__kxDvK Button_root__8us2L" type="button" aria-label="Copy link to this section" data-size="xs" data-variant="tertiary"><svg aria-hidden="true" class="spectra-Link-icon spectra-icon" fill="none" height="24" viewBox="0 0 24 24" width="24" xmlns="http://www.w3.org/2000/svg"><path d="M20.492 10.786a5.143 5.143 0 0 0 0-7.277C19.492 2.5 18.172 2 16.852 2c-.17 0-.33.01-.49.02-.331.04-.661.1-.981.19-.8.24-1.54.67-2.17 1.3L11.7 5.017l-.06.059q-.06.054-.11.111l-1.01 1.01s-.01.02-.02.03c.11-.02.23-.02.34-.02.67 0 1.32.09 1.94.28q.162-.165.308-.31c.734-.741 1.143-1.154 1.373-1.42l.02.02c.66-.65 1.51-.979 2.37-.979s1.72.33 2.37.98a3.365 3.365 0 0 1 0 4.737l-3.69 3.688c-.24.25-.52.45-.81.6-.19.1-.4.18-.6.24l-.023.008q-.026.011-.048.012c-.29.08-.59.12-.89.12-.35 0-.7-.05-1.03-.16-.18-.06-.36-.13-.53-.22-.29-.15-.57-.35-.81-.6-.39-.39-.66-.85-.81-1.339-.09.05-.17.12-.24.19q-.324.33-.613.617-.29.288-.538.542c.24.45.55.88.93 1.26s.81.69 1.26.93c.63.33 1.301.509 1.991.559.13.02.26.02.39.02.79 0 1.57-.18 2.29-.54.491-.24.951-.56 1.351-.97z" fill="currentColor"></path><path d="m15.407 10.789.004-.003v.01zM15.407 10.789a5.2 5.2 0 0 0-2.187-2.192c-.62-.32-1.29-.51-2-.56-.12-.02-.25-.02-.38-.02-.81 0-1.59.19-2.29.54-.491.24-.951.57-1.351.97l-3.691 3.687a5.143 5.143 0 0 0 0 7.277c1 1.01 2.32 1.509 3.64 1.509s2.641-.5 3.642-1.51c1.12-1.119 2.07-2.068 2.72-2.708h-.35c-.66 0-1.31-.09-1.93-.28l-1.71 1.71c-.65.659-1.511.979-2.371.979s-1.71-.32-2.37-.98a3.365 3.365 0 0 1 0-4.737c.04-.04.85-.85 1.72-1.71.56-.57 1.14-1.149 1.53-1.529.27-.28.44-.45.44-.45.41-.41.92-.71 1.48-.859.28-.08.58-.12.89-.12.36 0 .71.06 1.041.16.5.17.95.44 1.33.82.39.39.66.85.81 1.339a2 2 0 0 0 .24-.19z" fill="currentColor"></path></svg></button></span>DK0075</h2><h3 id="description-failed-to-restore-the-site-backup" class="Heading_root__6SfRo"><span class="Heading_anchor__JwDnI"><button class="spectra-Button-root Heading_anchorButton__kxDvK Button_root__8us2L" type="button" aria-label="Copy link to this section" data-size="xs" data-variant="tertiary"><svg aria-hidden="true" class="spectra-Link-icon spectra-icon" fill="none" height="24" viewBox="0 0 24 24" width="24" xmlns="http://www.w3.org/2000/svg"><path d="M20.492 10.786a5.143 5.143 0 0 0 0-7.277C19.492 2.5 18.172 2 16.852 2c-.17 0-.33.01-.49.02-.331.04-.661.1-.981.19-.8.24-1.54.67-2.17 1.3L11.7 5.017l-.06.059q-.06.054-.11.111l-1.01 1.01s-.01.02-.02.03c.11-.02.23-.02.34-.02.67 0 1.32.09 1.94.28q.162-.165.308-.31c.734-.741 1.143-1.154 1.373-1.42l.02.02c.66-.65 1.51-.979 2.37-.979s1.72.33 2.37.98a3.365 3.365 0 0 1 0 4.737l-3.69 3.688c-.24.25-.52.45-.81.6-.19.1-.4.18-.6.24l-.023.008q-.026.011-.048.012c-.29.08-.59.12-.89.12-.35 0-.7-.05-1.03-.16-.18-.06-.36-.13-.53-.22-.29-.15-.57-.35-.81-.6-.39-.39-.66-.85-.81-1.339-.09.05-.17.12-.24.19q-.324.33-.613.617-.29.288-.538.542c.24.45.55.88.93 1.26s.81.69 1.26.93c.63.33 1.301.509 1.991.559.13.02.26.02.39.02.79 0 1.57-.18 2.29-.54.491-.24.951-.56 1.351-.97z" fill="currentColor"></path><path d="m15.407 10.789.004-.003v.01zM15.407 10.789a5.2 5.2 0 0 0-2.187-2.192c-.62-.32-1.29-.51-2-.56-.12-.02-.25-.02-.38-.02-.81 0-1.59.19-2.29.54-.491.24-.951.57-1.351.97l-3.691 3.687a5.143 5.143 0 0 0 0 7.277c1 1.01 2.32 1.509 3.64 1.509s2.641-.5 3.642-1.51c1.12-1.119 2.07-2.068 2.72-2.708h-.35c-.66 0-1.31-.09-1.93-.28l-1.71 1.71c-.65.659-1.511.979-2.371.979s-1.71-.32-2.37-.98a3.365 3.365 0 0 1 0-4.737c.04-.04.85-.85 1.72-1.71.56-.57 1.14-1.149 1.53-1.529.27-.28.44-.45.44-.45.41-.41.92-.71 1.48-.859.28-.08.58-.12.89-.12.36 0 .71.06 1.041.16.5.17.95.44 1.33.82.39.39.66.85.81 1.339a2 2 0 0 0 .24-.19z" fill="currentColor"></path></svg></button></span>Description: Failed to restore the site backup.</h3><p>Restoration can fail if the site’s folder is not writeable for some reason. Another reason for failure can be that the zip creation was not successful when creating the backup.</p><h3 id="solution-39" class="Heading_root__6SfRo"><span class="Heading_anchor__JwDnI"><button class="spectra-Button-root Heading_anchorButton__kxDvK Button_root__8us2L" type="button" aria-label="Copy link to this section" data-size="xs" data-variant="tertiary"><svg aria-hidden="true" class="spectra-Link-icon spectra-icon" fill="none" height="24" viewBox="0 0 24 24" width="24" xmlns="http://www.w3.org/2000/svg"><path d="M20.492 10.786a5.143 5.143 0 0 0 0-7.277C19.492 2.5 18.172 2 16.852 2c-.17 0-.33.01-.49.02-.331.04-.661.1-.981.19-.8.24-1.54.67-2.17 1.3L11.7 5.017l-.06.059q-.06.054-.11.111l-1.01 1.01s-.01.02-.02.03c.11-.02.23-.02.34-.02.67 0 1.32.09 1.94.28q.162-.165.308-.31c.734-.741 1.143-1.154 1.373-1.42l.02.02c.66-.65 1.51-.979 2.37-.979s1.72.33 2.37.98a3.365 3.365 0 0 1 0 4.737l-3.69 3.688c-.24.25-.52.45-.81.6-.19.1-.4.18-.6.24l-.023.008q-.026.011-.048.012c-.29.08-.59.12-.89.12-.35 0-.7-.05-1.03-.16-.18-.06-.36-.13-.53-.22-.29-.15-.57-.35-.81-.6-.39-.39-.66-.85-.81-1.339-.09.05-.17.12-.24.19q-.324.33-.613.617-.29.288-.538.542c.24.45.55.88.93 1.26s.81.69 1.26.93c.63.33 1.301.509 1.991.559.13.02.26.02.39.02.79 0 1.57-.18 2.29-.54.491-.24.951-.56 1.351-.97z" fill="currentColor"></path><path d="m15.407 10.789.004-.003v.01zM15.407 10.789a5.2 5.2 0 0 0-2.187-2.192c-.62-.32-1.29-.51-2-.56-.12-.02-.25-.02-.38-.02-.81 0-1.59.19-2.29.54-.491.24-.951.57-1.351.97l-3.691 3.687a5.143 5.143 0 0 0 0 7.277c1 1.01 2.32 1.509 3.64 1.509s2.641-.5 3.642-1.51c1.12-1.119 2.07-2.068 2.72-2.708h-.35c-.66 0-1.31-.09-1.93-.28l-1.71 1.71c-.65.659-1.511.979-2.371.979s-1.71-.32-2.37-.98a3.365 3.365 0 0 1 0-4.737c.04-.04.85-.85 1.72-1.71.56-.57 1.14-1.149 1.53-1.529.27-.28.44-.45.44-.45.41-.41.92-.71 1.48-.859.28-.08.58-.12.89-.12.36 0 .71.06 1.041.16.5.17.95.44 1.33.82.39.39.66.85.81 1.339a2 2 0 0 0 .24-.19z" fill="currentColor"></path></svg></button></span>Solution</h3><ol><li>Check if the site backup exists in the <strong>temp</strong> folder.</li><li>If the backup exists, then it can be manually extracted into the site’s folder.</li></ol><p>To help prevent this issue, sync the site regularly to MyKinsta or use a <a href="https://kinsta.com/knowledgebase/git-vs-github/">version control system such as Git</a> to track changes and allow you to restore from previous versions.</p><h2 id="dk-0076" class="Heading_root__6SfRo"><span class="Heading_anchor__JwDnI"><button class="spectra-Button-root Heading_anchorButton__kxDvK Button_root__8us2L" type="button" aria-label="Copy link to this section" data-size="xs" data-variant="tertiary"><svg aria-hidden="true" class="spectra-Link-icon spectra-icon" fill="none" height="24" viewBox="0 0 24 24" width="24" xmlns="http://www.w3.org/2000/svg"><path d="M20.492 10.786a5.143 5.143 0 0 0 0-7.277C19.492 2.5 18.172 2 16.852 2c-.17 0-.33.01-.49.02-.331.04-.661.1-.981.19-.8.24-1.54.67-2.17 1.3L11.7 5.017l-.06.059q-.06.054-.11.111l-1.01 1.01s-.01.02-.02.03c.11-.02.23-.02.34-.02.67 0 1.32.09 1.94.28q.162-.165.308-.31c.734-.741 1.143-1.154 1.373-1.42l.02.02c.66-.65 1.51-.979 2.37-.979s1.72.33 2.37.98a3.365 3.365 0 0 1 0 4.737l-3.69 3.688c-.24.25-.52.45-.81.6-.19.1-.4.18-.6.24l-.023.008q-.026.011-.048.012c-.29.08-.59.12-.89.12-.35 0-.7-.05-1.03-.16-.18-.06-.36-.13-.53-.22-.29-.15-.57-.35-.81-.6-.39-.39-.66-.85-.81-1.339-.09.05-.17.12-.24.19q-.324.33-.613.617-.29.288-.538.542c.24.45.55.88.93 1.26s.81.69 1.26.93c.63.33 1.301.509 1.991.559.13.02.26.02.39.02.79 0 1.57-.18 2.29-.54.491-.24.951-.56 1.351-.97z" fill="currentColor"></path><path d="m15.407 10.789.004-.003v.01zM15.407 10.789a5.2 5.2 0 0 0-2.187-2.192c-.62-.32-1.29-.51-2-.56-.12-.02-.25-.02-.38-.02-.81 0-1.59.19-2.29.54-.491.24-.951.57-1.351.97l-3.691 3.687a5.143 5.143 0 0 0 0 7.277c1 1.01 2.32 1.509 3.64 1.509s2.641-.5 3.642-1.51c1.12-1.119 2.07-2.068 2.72-2.708h-.35c-.66 0-1.31-.09-1.93-.28l-1.71 1.71c-.65.659-1.511.979-2.371.979s-1.71-.32-2.37-.98a3.365 3.365 0 0 1 0-4.737c.04-.04.85-.85 1.72-1.71.56-.57 1.14-1.149 1.53-1.529.27-.28.44-.45.44-.45.41-.41.92-.71 1.48-.859.28-.08.58-.12.89-.12.36 0 .71.06 1.041.16.5.17.95.44 1.33.82.39.39.66.85.81 1.339a2 2 0 0 0 .24-.19z" fill="currentColor"></path></svg></button></span>DK0076</h2><h3 id="description-couldnt-install-wordpress-plugin" class="Heading_root__6SfRo"><span class="Heading_anchor__JwDnI"><button class="spectra-Button-root Heading_anchorButton__kxDvK Button_root__8us2L" type="button" aria-label="Copy link to this section" data-size="xs" data-variant="tertiary"><svg aria-hidden="true" class="spectra-Link-icon spectra-icon" fill="none" height="24" viewBox="0 0 24 24" width="24" xmlns="http://www.w3.org/2000/svg"><path d="M20.492 10.786a5.143 5.143 0 0 0 0-7.277C19.492 2.5 18.172 2 16.852 2c-.17 0-.33.01-.49.02-.331.04-.661.1-.981.19-.8.24-1.54.67-2.17 1.3L11.7 5.017l-.06.059q-.06.054-.11.111l-1.01 1.01s-.01.02-.02.03c.11-.02.23-.02.34-.02.67 0 1.32.09 1.94.28q.162-.165.308-.31c.734-.741 1.143-1.154 1.373-1.42l.02.02c.66-.65 1.51-.979 2.37-.979s1.72.33 2.37.98a3.365 3.365 0 0 1 0 4.737l-3.69 3.688c-.24.25-.52.45-.81.6-.19.1-.4.18-.6.24l-.023.008q-.026.011-.048.012c-.29.08-.59.12-.89.12-.35 0-.7-.05-1.03-.16-.18-.06-.36-.13-.53-.22-.29-.15-.57-.35-.81-.6-.39-.39-.66-.85-.81-1.339-.09.05-.17.12-.24.19q-.324.33-.613.617-.29.288-.538.542c.24.45.55.88.93 1.26s.81.69 1.26.93c.63.33 1.301.509 1.991.559.13.02.26.02.39.02.79 0 1.57-.18 2.29-.54.491-.24.951-.56 1.351-.97z" fill="currentColor"></path><path d="m15.407 10.789.004-.003v.01zM15.407 10.789a5.2 5.2 0 0 0-2.187-2.192c-.62-.32-1.29-.51-2-.56-.12-.02-.25-.02-.38-.02-.81 0-1.59.19-2.29.54-.491.24-.951.57-1.351.97l-3.691 3.687a5.143 5.143 0 0 0 0 7.277c1 1.01 2.32 1.509 3.64 1.509s2.641-.5 3.642-1.51c1.12-1.119 2.07-2.068 2.72-2.708h-.35c-.66 0-1.31-.09-1.93-.28l-1.71 1.71c-.65.659-1.511.979-2.371.979s-1.71-.32-2.37-.98a3.365 3.365 0 0 1 0-4.737c.04-.04.85-.85 1.72-1.71.56-.57 1.14-1.149 1.53-1.529.27-.28.44-.45.44-.45.41-.41.92-.71 1.48-.859.28-.08.58-.12.89-.12.36 0 .71.06 1.041.16.5.17.95.44 1.33.82.39.39.66.85.81 1.339a2 2 0 0 0 .24-.19z" fill="currentColor"></path></svg></button></span>Description: Couldn’t install WordPress plugin</h3><p>DevKinsta sometimes needs to install plugins, and this error appears when DevKinsta can’t install a WordPress plugin for a given site.</p><h3 id="solution-40" class="Heading_root__6SfRo"><span class="Heading_anchor__JwDnI"><button class="spectra-Button-root Heading_anchorButton__kxDvK Button_root__8us2L" type="button" aria-label="Copy link to this section" data-size="xs" data-variant="tertiary"><svg aria-hidden="true" class="spectra-Link-icon spectra-icon" fill="none" height="24" viewBox="0 0 24 24" width="24" xmlns="http://www.w3.org/2000/svg"><path d="M20.492 10.786a5.143 5.143 0 0 0 0-7.277C19.492 2.5 18.172 2 16.852 2c-.17 0-.33.01-.49.02-.331.04-.661.1-.981.19-.8.24-1.54.67-2.17 1.3L11.7 5.017l-.06.059q-.06.054-.11.111l-1.01 1.01s-.01.02-.02.03c.11-.02.23-.02.34-.02.67 0 1.32.09 1.94.28q.162-.165.308-.31c.734-.741 1.143-1.154 1.373-1.42l.02.02c.66-.65 1.51-.979 2.37-.979s1.72.33 2.37.98a3.365 3.365 0 0 1 0 4.737l-3.69 3.688c-.24.25-.52.45-.81.6-.19.1-.4.18-.6.24l-.023.008q-.026.011-.048.012c-.29.08-.59.12-.89.12-.35 0-.7-.05-1.03-.16-.18-.06-.36-.13-.53-.22-.29-.15-.57-.35-.81-.6-.39-.39-.66-.85-.81-1.339-.09.05-.17.12-.24.19q-.324.33-.613.617-.29.288-.538.542c.24.45.55.88.93 1.26s.81.69 1.26.93c.63.33 1.301.509 1.991.559.13.02.26.02.39.02.79 0 1.57-.18 2.29-.54.491-.24.951-.56 1.351-.97z" fill="currentColor"></path><path d="m15.407 10.789.004-.003v.01zM15.407 10.789a5.2 5.2 0 0 0-2.187-2.192c-.62-.32-1.29-.51-2-.56-.12-.02-.25-.02-.38-.02-.81 0-1.59.19-2.29.54-.491.24-.951.57-1.351.97l-3.691 3.687a5.143 5.143 0 0 0 0 7.277c1 1.01 2.32 1.509 3.64 1.509s2.641-.5 3.642-1.51c1.12-1.119 2.07-2.068 2.72-2.708h-.35c-.66 0-1.31-.09-1.93-.28l-1.71 1.71c-.65.659-1.511.979-2.371.979s-1.71-.32-2.37-.98a3.365 3.365 0 0 1 0-4.737c.04-.04.85-.85 1.72-1.71.56-.57 1.14-1.149 1.53-1.529.27-.28.44-.45.44-.45.41-.41.92-.71 1.48-.859.28-.08.58-.12.89-.12.36 0 .71.06 1.041.16.5.17.95.44 1.33.82.39.39.66.85.81 1.339a2 2 0 0 0 .24-.19z" fill="currentColor"></path></svg></button></span>Solution</h3><p>This can be fixed by manually installing the plugin via <a href="https://kinsta.com/docs/devkinsta/wp-cli/">WP-CLI</a>.</p><h2 id="dk-0077" class="Heading_root__6SfRo"><span class="Heading_anchor__JwDnI"><button class="spectra-Button-root Heading_anchorButton__kxDvK Button_root__8us2L" type="button" aria-label="Copy link to this section" data-size="xs" data-variant="tertiary"><svg aria-hidden="true" class="spectra-Link-icon spectra-icon" fill="none" height="24" viewBox="0 0 24 24" width="24" xmlns="http://www.w3.org/2000/svg"><path d="M20.492 10.786a5.143 5.143 0 0 0 0-7.277C19.492 2.5 18.172 2 16.852 2c-.17 0-.33.01-.49.02-.331.04-.661.1-.981.19-.8.24-1.54.67-2.17 1.3L11.7 5.017l-.06.059q-.06.054-.11.111l-1.01 1.01s-.01.02-.02.03c.11-.02.23-.02.34-.02.67 0 1.32.09 1.94.28q.162-.165.308-.31c.734-.741 1.143-1.154 1.373-1.42l.02.02c.66-.65 1.51-.979 2.37-.979s1.72.33 2.37.98a3.365 3.365 0 0 1 0 4.737l-3.69 3.688c-.24.25-.52.45-.81.6-.19.1-.4.18-.6.24l-.023.008q-.026.011-.048.012c-.29.08-.59.12-.89.12-.35 0-.7-.05-1.03-.16-.18-.06-.36-.13-.53-.22-.29-.15-.57-.35-.81-.6-.39-.39-.66-.85-.81-1.339-.09.05-.17.12-.24.19q-.324.33-.613.617-.29.288-.538.542c.24.45.55.88.93 1.26s.81.69 1.26.93c.63.33 1.301.509 1.991.559.13.02.26.02.39.02.79 0 1.57-.18 2.29-.54.491-.24.951-.56 1.351-.97z" fill="currentColor"></path><path d="m15.407 10.789.004-.003v.01zM15.407 10.789a5.2 5.2 0 0 0-2.187-2.192c-.62-.32-1.29-.51-2-.56-.12-.02-.25-.02-.38-.02-.81 0-1.59.19-2.29.54-.491.24-.951.57-1.351.97l-3.691 3.687a5.143 5.143 0 0 0 0 7.277c1 1.01 2.32 1.509 3.64 1.509s2.641-.5 3.642-1.51c1.12-1.119 2.07-2.068 2.72-2.708h-.35c-.66 0-1.31-.09-1.93-.28l-1.71 1.71c-.65.659-1.511.979-2.371.979s-1.71-.32-2.37-.98a3.365 3.365 0 0 1 0-4.737c.04-.04.85-.85 1.72-1.71.56-.57 1.14-1.149 1.53-1.529.27-.28.44-.45.44-.45.41-.41.92-.71 1.48-.859.28-.08.58-.12.89-.12.36 0 .71.06 1.041.16.5.17.95.44 1.33.82.39.39.66.85.81 1.339a2 2 0 0 0 .24-.19z" fill="currentColor"></path></svg></button></span>DK0077</h2><h3 id="description-couldnt-remove-wordpress-plugin" class="Heading_root__6SfRo"><span class="Heading_anchor__JwDnI"><button class="spectra-Button-root Heading_anchorButton__kxDvK Button_root__8us2L" type="button" aria-label="Copy link to this section" data-size="xs" data-variant="tertiary"><svg aria-hidden="true" class="spectra-Link-icon spectra-icon" fill="none" height="24" viewBox="0 0 24 24" width="24" xmlns="http://www.w3.org/2000/svg"><path d="M20.492 10.786a5.143 5.143 0 0 0 0-7.277C19.492 2.5 18.172 2 16.852 2c-.17 0-.33.01-.49.02-.331.04-.661.1-.981.19-.8.24-1.54.67-2.17 1.3L11.7 5.017l-.06.059q-.06.054-.11.111l-1.01 1.01s-.01.02-.02.03c.11-.02.23-.02.34-.02.67 0 1.32.09 1.94.28q.162-.165.308-.31c.734-.741 1.143-1.154 1.373-1.42l.02.02c.66-.65 1.51-.979 2.37-.979s1.72.33 2.37.98a3.365 3.365 0 0 1 0 4.737l-3.69 3.688c-.24.25-.52.45-.81.6-.19.1-.4.18-.6.24l-.023.008q-.026.011-.048.012c-.29.08-.59.12-.89.12-.35 0-.7-.05-1.03-.16-.18-.06-.36-.13-.53-.22-.29-.15-.57-.35-.81-.6-.39-.39-.66-.85-.81-1.339-.09.05-.17.12-.24.19q-.324.33-.613.617-.29.288-.538.542c.24.45.55.88.93 1.26s.81.69 1.26.93c.63.33 1.301.509 1.991.559.13.02.26.02.39.02.79 0 1.57-.18 2.29-.54.491-.24.951-.56 1.351-.97z" fill="currentColor"></path><path d="m15.407 10.789.004-.003v.01zM15.407 10.789a5.2 5.2 0 0 0-2.187-2.192c-.62-.32-1.29-.51-2-.56-.12-.02-.25-.02-.38-.02-.81 0-1.59.19-2.29.54-.491.24-.951.57-1.351.97l-3.691 3.687a5.143 5.143 0 0 0 0 7.277c1 1.01 2.32 1.509 3.64 1.509s2.641-.5 3.642-1.51c1.12-1.119 2.07-2.068 2.72-2.708h-.35c-.66 0-1.31-.09-1.93-.28l-1.71 1.71c-.65.659-1.511.979-2.371.979s-1.71-.32-2.37-.98a3.365 3.365 0 0 1 0-4.737c.04-.04.85-.85 1.72-1.71.56-.57 1.14-1.149 1.53-1.529.27-.28.44-.45.44-.45.41-.41.92-.71 1.48-.859.28-.08.58-.12.89-.12.36 0 .71.06 1.041.16.5.17.95.44 1.33.82.39.39.66.85.81 1.339a2 2 0 0 0 .24-.19z" fill="currentColor"></path></svg></button></span>Description: Couldn’t remove WordPress plugin</h3><p>DevKinsta sometimes needs to remove plugins, and this error appears when DevKinsta can’t remove a WordPress plugin from a given site.</p><h3 id="solution-41" class="Heading_root__6SfRo"><span class="Heading_anchor__JwDnI"><button class="spectra-Button-root Heading_anchorButton__kxDvK Button_root__8us2L" type="button" aria-label="Copy link to this section" data-size="xs" data-variant="tertiary"><svg aria-hidden="true" class="spectra-Link-icon spectra-icon" fill="none" height="24" viewBox="0 0 24 24" width="24" xmlns="http://www.w3.org/2000/svg"><path d="M20.492 10.786a5.143 5.143 0 0 0 0-7.277C19.492 2.5 18.172 2 16.852 2c-.17 0-.33.01-.49.02-.331.04-.661.1-.981.19-.8.24-1.54.67-2.17 1.3L11.7 5.017l-.06.059q-.06.054-.11.111l-1.01 1.01s-.01.02-.02.03c.11-.02.23-.02.34-.02.67 0 1.32.09 1.94.28q.162-.165.308-.31c.734-.741 1.143-1.154 1.373-1.42l.02.02c.66-.65 1.51-.979 2.37-.979s1.72.33 2.37.98a3.365 3.365 0 0 1 0 4.737l-3.69 3.688c-.24.25-.52.45-.81.6-.19.1-.4.18-.6.24l-.023.008q-.026.011-.048.012c-.29.08-.59.12-.89.12-.35 0-.7-.05-1.03-.16-.18-.06-.36-.13-.53-.22-.29-.15-.57-.35-.81-.6-.39-.39-.66-.85-.81-1.339-.09.05-.17.12-.24.19q-.324.33-.613.617-.29.288-.538.542c.24.45.55.88.93 1.26s.81.69 1.26.93c.63.33 1.301.509 1.991.559.13.02.26.02.39.02.79 0 1.57-.18 2.29-.54.491-.24.951-.56 1.351-.97z" fill="currentColor"></path><path d="m15.407 10.789.004-.003v.01zM15.407 10.789a5.2 5.2 0 0 0-2.187-2.192c-.62-.32-1.29-.51-2-.56-.12-.02-.25-.02-.38-.02-.81 0-1.59.19-2.29.54-.491.24-.951.57-1.351.97l-3.691 3.687a5.143 5.143 0 0 0 0 7.277c1 1.01 2.32 1.509 3.64 1.509s2.641-.5 3.642-1.51c1.12-1.119 2.07-2.068 2.72-2.708h-.35c-.66 0-1.31-.09-1.93-.28l-1.71 1.71c-.65.659-1.511.979-2.371.979s-1.71-.32-2.37-.98a3.365 3.365 0 0 1 0-4.737c.04-.04.85-.85 1.72-1.71.56-.57 1.14-1.149 1.53-1.529.27-.28.44-.45.44-.45.41-.41.92-.71 1.48-.859.28-.08.58-.12.89-.12.36 0 .71.06 1.041.16.5.17.95.44 1.33.82.39.39.66.85.81 1.339a2 2 0 0 0 .24-.19z" fill="currentColor"></path></svg></button></span>Solution</h3><p>This can be fixed by manually removing the plugin via <a href="https://kinsta.com/docs/devkinsta/wp-cli/">WP-CLI</a>.</p><h2 id="dk-0078" class="Heading_root__6SfRo"><span class="Heading_anchor__JwDnI"><button class="spectra-Button-root Heading_anchorButton__kxDvK Button_root__8us2L" type="button" aria-label="Copy link to this section" data-size="xs" data-variant="tertiary"><svg aria-hidden="true" class="spectra-Link-icon spectra-icon" fill="none" height="24" viewBox="0 0 24 24" width="24" xmlns="http://www.w3.org/2000/svg"><path d="M20.492 10.786a5.143 5.143 0 0 0 0-7.277C19.492 2.5 18.172 2 16.852 2c-.17 0-.33.01-.49.02-.331.04-.661.1-.981.19-.8.24-1.54.67-2.17 1.3L11.7 5.017l-.06.059q-.06.054-.11.111l-1.01 1.01s-.01.02-.02.03c.11-.02.23-.02.34-.02.67 0 1.32.09 1.94.28q.162-.165.308-.31c.734-.741 1.143-1.154 1.373-1.42l.02.02c.66-.65 1.51-.979 2.37-.979s1.72.33 2.37.98a3.365 3.365 0 0 1 0 4.737l-3.69 3.688c-.24.25-.52.45-.81.6-.19.1-.4.18-.6.24l-.023.008q-.026.011-.048.012c-.29.08-.59.12-.89.12-.35 0-.7-.05-1.03-.16-.18-.06-.36-.13-.53-.22-.29-.15-.57-.35-.81-.6-.39-.39-.66-.85-.81-1.339-.09.05-.17.12-.24.19q-.324.33-.613.617-.29.288-.538.542c.24.45.55.88.93 1.26s.81.69 1.26.93c.63.33 1.301.509 1.991.559.13.02.26.02.39.02.79 0 1.57-.18 2.29-.54.491-.24.951-.56 1.351-.97z" fill="currentColor"></path><path d="m15.407 10.789.004-.003v.01zM15.407 10.789a5.2 5.2 0 0 0-2.187-2.192c-.62-.32-1.29-.51-2-.56-.12-.02-.25-.02-.38-.02-.81 0-1.59.19-2.29.54-.491.24-.951.57-1.351.97l-3.691 3.687a5.143 5.143 0 0 0 0 7.277c1 1.01 2.32 1.509 3.64 1.509s2.641-.5 3.642-1.51c1.12-1.119 2.07-2.068 2.72-2.708h-.35c-.66 0-1.31-.09-1.93-.28l-1.71 1.71c-.65.659-1.511.979-2.371.979s-1.71-.32-2.37-.98a3.365 3.365 0 0 1 0-4.737c.04-.04.85-.85 1.72-1.71.56-.57 1.14-1.149 1.53-1.529.27-.28.44-.45.44-.45.41-.41.92-.71 1.48-.859.28-.08.58-.12.89-.12.36 0 .71.06 1.041.16.5.17.95.44 1.33.82.39.39.66.85.81 1.339a2 2 0 0 0 .24-.19z" fill="currentColor"></path></svg></button></span>DK0078</h2><h3 id="description-couldnt-update-wordpress-option" class="Heading_root__6SfRo"><span class="Heading_anchor__JwDnI"><button class="spectra-Button-root Heading_anchorButton__kxDvK Button_root__8us2L" type="button" aria-label="Copy link to this section" data-size="xs" data-variant="tertiary"><svg aria-hidden="true" class="spectra-Link-icon spectra-icon" fill="none" height="24" viewBox="0 0 24 24" width="24" xmlns="http://www.w3.org/2000/svg"><path d="M20.492 10.786a5.143 5.143 0 0 0 0-7.277C19.492 2.5 18.172 2 16.852 2c-.17 0-.33.01-.49.02-.331.04-.661.1-.981.19-.8.24-1.54.67-2.17 1.3L11.7 5.017l-.06.059q-.06.054-.11.111l-1.01 1.01s-.01.02-.02.03c.11-.02.23-.02.34-.02.67 0 1.32.09 1.94.28q.162-.165.308-.31c.734-.741 1.143-1.154 1.373-1.42l.02.02c.66-.65 1.51-.979 2.37-.979s1.72.33 2.37.98a3.365 3.365 0 0 1 0 4.737l-3.69 3.688c-.24.25-.52.45-.81.6-.19.1-.4.18-.6.24l-.023.008q-.026.011-.048.012c-.29.08-.59.12-.89.12-.35 0-.7-.05-1.03-.16-.18-.06-.36-.13-.53-.22-.29-.15-.57-.35-.81-.6-.39-.39-.66-.85-.81-1.339-.09.05-.17.12-.24.19q-.324.33-.613.617-.29.288-.538.542c.24.45.55.88.93 1.26s.81.69 1.26.93c.63.33 1.301.509 1.991.559.13.02.26.02.39.02.79 0 1.57-.18 2.29-.54.491-.24.951-.56 1.351-.97z" fill="currentColor"></path><path d="m15.407 10.789.004-.003v.01zM15.407 10.789a5.2 5.2 0 0 0-2.187-2.192c-.62-.32-1.29-.51-2-.56-.12-.02-.25-.02-.38-.02-.81 0-1.59.19-2.29.54-.491.24-.951.57-1.351.97l-3.691 3.687a5.143 5.143 0 0 0 0 7.277c1 1.01 2.32 1.509 3.64 1.509s2.641-.5 3.642-1.51c1.12-1.119 2.07-2.068 2.72-2.708h-.35c-.66 0-1.31-.09-1.93-.28l-1.71 1.71c-.65.659-1.511.979-2.371.979s-1.71-.32-2.37-.98a3.365 3.365 0 0 1 0-4.737c.04-.04.85-.85 1.72-1.71.56-.57 1.14-1.149 1.53-1.529.27-.28.44-.45.44-.45.41-.41.92-.71 1.48-.859.28-.08.58-.12.89-.12.36 0 .71.06 1.041.16.5.17.95.44 1.33.82.39.39.66.85.81 1.339a2 2 0 0 0 .24-.19z" fill="currentColor"></path></svg></button></span>Description: Couldn’t update WordPress option</h3><p>DevKinsta couldn’t update one of the WP options in the site database using a WP-CLI command.</p><h3 id="solution-42" class="Heading_root__6SfRo"><span class="Heading_anchor__JwDnI"><button class="spectra-Button-root Heading_anchorButton__kxDvK Button_root__8us2L" type="button" aria-label="Copy link to this section" data-size="xs" data-variant="tertiary"><svg aria-hidden="true" class="spectra-Link-icon spectra-icon" fill="none" height="24" viewBox="0 0 24 24" width="24" xmlns="http://www.w3.org/2000/svg"><path d="M20.492 10.786a5.143 5.143 0 0 0 0-7.277C19.492 2.5 18.172 2 16.852 2c-.17 0-.33.01-.49.02-.331.04-.661.1-.981.19-.8.24-1.54.67-2.17 1.3L11.7 5.017l-.06.059q-.06.054-.11.111l-1.01 1.01s-.01.02-.02.03c.11-.02.23-.02.34-.02.67 0 1.32.09 1.94.28q.162-.165.308-.31c.734-.741 1.143-1.154 1.373-1.42l.02.02c.66-.65 1.51-.979 2.37-.979s1.72.33 2.37.98a3.365 3.365 0 0 1 0 4.737l-3.69 3.688c-.24.25-.52.45-.81.6-.19.1-.4.18-.6.24l-.023.008q-.026.011-.048.012c-.29.08-.59.12-.89.12-.35 0-.7-.05-1.03-.16-.18-.06-.36-.13-.53-.22-.29-.15-.57-.35-.81-.6-.39-.39-.66-.85-.81-1.339-.09.05-.17.12-.24.19q-.324.33-.613.617-.29.288-.538.542c.24.45.55.88.93 1.26s.81.69 1.26.93c.63.33 1.301.509 1.991.559.13.02.26.02.39.02.79 0 1.57-.18 2.29-.54.491-.24.951-.56 1.351-.97z" fill="currentColor"></path><path d="m15.407 10.789.004-.003v.01zM15.407 10.789a5.2 5.2 0 0 0-2.187-2.192c-.62-.32-1.29-.51-2-.56-.12-.02-.25-.02-.38-.02-.81 0-1.59.19-2.29.54-.491.24-.951.57-1.351.97l-3.691 3.687a5.143 5.143 0 0 0 0 7.277c1 1.01 2.32 1.509 3.64 1.509s2.641-.5 3.642-1.51c1.12-1.119 2.07-2.068 2.72-2.708h-.35c-.66 0-1.31-.09-1.93-.28l-1.71 1.71c-.65.659-1.511.979-2.371.979s-1.71-.32-2.37-.98a3.365 3.365 0 0 1 0-4.737c.04-.04.85-.85 1.72-1.71.56-.57 1.14-1.149 1.53-1.529.27-.28.44-.45.44-.45.41-.41.92-.71 1.48-.859.28-.08.58-.12.89-.12.36 0 .71.06 1.041.16.5.17.95.44 1.33.82.39.39.66.85.81 1.339a2 2 0 0 0 .24-.19z" fill="currentColor"></path></svg></button></span>Solution</h3><p>This can be fixed by manually updating the option via <a href="https://kinsta.com/docs/devkinsta/wp-cli/">WP-CLI</a>.</p><h2 id="dk-0081" class="Heading_root__6SfRo"><span class="Heading_anchor__JwDnI"><button class="spectra-Button-root Heading_anchorButton__kxDvK Button_root__8us2L" type="button" aria-label="Copy link to this section" data-size="xs" data-variant="tertiary"><svg aria-hidden="true" class="spectra-Link-icon spectra-icon" fill="none" height="24" viewBox="0 0 24 24" width="24" xmlns="http://www.w3.org/2000/svg"><path d="M20.492 10.786a5.143 5.143 0 0 0 0-7.277C19.492 2.5 18.172 2 16.852 2c-.17 0-.33.01-.49.02-.331.04-.661.1-.981.19-.8.24-1.54.67-2.17 1.3L11.7 5.017l-.06.059q-.06.054-.11.111l-1.01 1.01s-.01.02-.02.03c.11-.02.23-.02.34-.02.67 0 1.32.09 1.94.28q.162-.165.308-.31c.734-.741 1.143-1.154 1.373-1.42l.02.02c.66-.65 1.51-.979 2.37-.979s1.72.33 2.37.98a3.365 3.365 0 0 1 0 4.737l-3.69 3.688c-.24.25-.52.45-.81.6-.19.1-.4.18-.6.24l-.023.008q-.026.011-.048.012c-.29.08-.59.12-.89.12-.35 0-.7-.05-1.03-.16-.18-.06-.36-.13-.53-.22-.29-.15-.57-.35-.81-.6-.39-.39-.66-.85-.81-1.339-.09.05-.17.12-.24.19q-.324.33-.613.617-.29.288-.538.542c.24.45.55.88.93 1.26s.81.69 1.26.93c.63.33 1.301.509 1.991.559.13.02.26.02.39.02.79 0 1.57-.18 2.29-.54.491-.24.951-.56 1.351-.97z" fill="currentColor"></path><path d="m15.407 10.789.004-.003v.01zM15.407 10.789a5.2 5.2 0 0 0-2.187-2.192c-.62-.32-1.29-.51-2-.56-.12-.02-.25-.02-.38-.02-.81 0-1.59.19-2.29.54-.491.24-.951.57-1.351.97l-3.691 3.687a5.143 5.143 0 0 0 0 7.277c1 1.01 2.32 1.509 3.64 1.509s2.641-.5 3.642-1.51c1.12-1.119 2.07-2.068 2.72-2.708h-.35c-.66 0-1.31-.09-1.93-.28l-1.71 1.71c-.65.659-1.511.979-2.371.979s-1.71-.32-2.37-.98a3.365 3.365 0 0 1 0-4.737c.04-.04.85-.85 1.72-1.71.56-.57 1.14-1.149 1.53-1.529.27-.28.44-.45.44-.45.41-.41.92-.71 1.48-.859.28-.08.58-.12.89-.12.36 0 .71.06 1.041.16.5.17.95.44 1.33.82.39.39.66.85.81 1.339a2 2 0 0 0 .24-.19z" fill="currentColor"></path></svg></button></span>DK0081</h2><h3 id="description-parsing-wp-config-php-file-failed" class="Heading_root__6SfRo"><span class="Heading_anchor__JwDnI"><button class="spectra-Button-root Heading_anchorButton__kxDvK Button_root__8us2L" type="button" aria-label="Copy link to this section" data-size="xs" data-variant="tertiary"><svg aria-hidden="true" class="spectra-Link-icon spectra-icon" fill="none" height="24" viewBox="0 0 24 24" width="24" xmlns="http://www.w3.org/2000/svg"><path d="M20.492 10.786a5.143 5.143 0 0 0 0-7.277C19.492 2.5 18.172 2 16.852 2c-.17 0-.33.01-.49.02-.331.04-.661.1-.981.19-.8.24-1.54.67-2.17 1.3L11.7 5.017l-.06.059q-.06.054-.11.111l-1.01 1.01s-.01.02-.02.03c.11-.02.23-.02.34-.02.67 0 1.32.09 1.94.28q.162-.165.308-.31c.734-.741 1.143-1.154 1.373-1.42l.02.02c.66-.65 1.51-.979 2.37-.979s1.72.33 2.37.98a3.365 3.365 0 0 1 0 4.737l-3.69 3.688c-.24.25-.52.45-.81.6-.19.1-.4.18-.6.24l-.023.008q-.026.011-.048.012c-.29.08-.59.12-.89.12-.35 0-.7-.05-1.03-.16-.18-.06-.36-.13-.53-.22-.29-.15-.57-.35-.81-.6-.39-.39-.66-.85-.81-1.339-.09.05-.17.12-.24.19q-.324.33-.613.617-.29.288-.538.542c.24.45.55.88.93 1.26s.81.69 1.26.93c.63.33 1.301.509 1.991.559.13.02.26.02.39.02.79 0 1.57-.18 2.29-.54.491-.24.951-.56 1.351-.97z" fill="currentColor"></path><path d="m15.407 10.789.004-.003v.01zM15.407 10.789a5.2 5.2 0 0 0-2.187-2.192c-.62-.32-1.29-.51-2-.56-.12-.02-.25-.02-.38-.02-.81 0-1.59.19-2.29.54-.491.24-.951.57-1.351.97l-3.691 3.687a5.143 5.143 0 0 0 0 7.277c1 1.01 2.32 1.509 3.64 1.509s2.641-.5 3.642-1.51c1.12-1.119 2.07-2.068 2.72-2.708h-.35c-.66 0-1.31-.09-1.93-.28l-1.71 1.71c-.65.659-1.511.979-2.371.979s-1.71-.32-2.37-.98a3.365 3.365 0 0 1 0-4.737c.04-.04.85-.85 1.72-1.71.56-.57 1.14-1.149 1.53-1.529.27-.28.44-.45.44-.45.41-.41.92-.71 1.48-.859.28-.08.58-.12.89-.12.36 0 .71.06 1.041.16.5.17.95.44 1.33.82.39.39.66.85.81 1.339a2 2 0 0 0 .24-.19z" fill="currentColor"></path></svg></button></span>Description: Parsing wp-config.php file failed.</h3><p>You may see this error when importing a site backup file if one of the following happens:</p><ul><li><code>wp-config.php not found</code><br/> This means DevKinsta cannot find <strong>wp-config.php</strong> file in the backup.</li><li><code>Invalid database settings. Cannot find DB_NAME variable</code><br/> This means DevKinsta couldn’t extract the database name out of <strong>wp-config.php</strong>.</li><li><code>{dbName}.sql not found</code><br/> This means <strong>wp-config.php</strong> is okay, but the database backup file cannot be found in the folder or zip file.</li></ul><h3 id="solution-43" class="Heading_root__6SfRo"><span class="Heading_anchor__JwDnI"><button class="spectra-Button-root Heading_anchorButton__kxDvK Button_root__8us2L" type="button" aria-label="Copy link to this section" data-size="xs" data-variant="tertiary"><svg aria-hidden="true" class="spectra-Link-icon spectra-icon" fill="none" height="24" viewBox="0 0 24 24" width="24" xmlns="http://www.w3.org/2000/svg"><path d="M20.492 10.786a5.143 5.143 0 0 0 0-7.277C19.492 2.5 18.172 2 16.852 2c-.17 0-.33.01-.49.02-.331.04-.661.1-.981.19-.8.24-1.54.67-2.17 1.3L11.7 5.017l-.06.059q-.06.054-.11.111l-1.01 1.01s-.01.02-.02.03c.11-.02.23-.02.34-.02.67 0 1.32.09 1.94.28q.162-.165.308-.31c.734-.741 1.143-1.154 1.373-1.42l.02.02c.66-.65 1.51-.979 2.37-.979s1.72.33 2.37.98a3.365 3.365 0 0 1 0 4.737l-3.69 3.688c-.24.25-.52.45-.81.6-.19.1-.4.18-.6.24l-.023.008q-.026.011-.048.012c-.29.08-.59.12-.89.12-.35 0-.7-.05-1.03-.16-.18-.06-.36-.13-.53-.22-.29-.15-.57-.35-.81-.6-.39-.39-.66-.85-.81-1.339-.09.05-.17.12-.24.19q-.324.33-.613.617-.29.288-.538.542c.24.45.55.88.93 1.26s.81.69 1.26.93c.63.33 1.301.509 1.991.559.13.02.26.02.39.02.79 0 1.57-.18 2.29-.54.491-.24.951-.56 1.351-.97z" fill="currentColor"></path><path d="m15.407 10.789.004-.003v.01zM15.407 10.789a5.2 5.2 0 0 0-2.187-2.192c-.62-.32-1.29-.51-2-.56-.12-.02-.25-.02-.38-.02-.81 0-1.59.19-2.29.54-.491.24-.951.57-1.351.97l-3.691 3.687a5.143 5.143 0 0 0 0 7.277c1 1.01 2.32 1.509 3.64 1.509s2.641-.5 3.642-1.51c1.12-1.119 2.07-2.068 2.72-2.708h-.35c-.66 0-1.31-.09-1.93-.28l-1.71 1.71c-.65.659-1.511.979-2.371.979s-1.71-.32-2.37-.98a3.365 3.365 0 0 1 0-4.737c.04-.04.85-.85 1.72-1.71.56-.57 1.14-1.149 1.53-1.529.27-.28.44-.45.44-.45.41-.41.92-.71 1.48-.859.28-.08.58-.12.89-.12.36 0 .71.06 1.041.16.5.17.95.44 1.33.82.39.39.66.85.81 1.339a2 2 0 0 0 .24-.19z" fill="currentColor"></path></svg></button></span>Solution</h3><p>In any of the above situations, check the site backup file and make sure:</p><ul><li><strong>wp-config.php</strong> exists in the root folder.</li><li>The <code>define( 'DB_NAME', '{dbName}' );</code> line exists in the file.</li><li>A .<strong>sql</strong> file named exactly as mentioned in config file <strong>{dbName}.sql</strong> exists in the root folder.</li></ul><h2 id="dk-0082" class="Heading_root__6SfRo"><span class="Heading_anchor__JwDnI"><button class="spectra-Button-root Heading_anchorButton__kxDvK Button_root__8us2L" type="button" aria-label="Copy link to this section" data-size="xs" data-variant="tertiary"><svg aria-hidden="true" class="spectra-Link-icon spectra-icon" fill="none" height="24" viewBox="0 0 24 24" width="24" xmlns="http://www.w3.org/2000/svg"><path d="M20.492 10.786a5.143 5.143 0 0 0 0-7.277C19.492 2.5 18.172 2 16.852 2c-.17 0-.33.01-.49.02-.331.04-.661.1-.981.19-.8.24-1.54.67-2.17 1.3L11.7 5.017l-.06.059q-.06.054-.11.111l-1.01 1.01s-.01.02-.02.03c.11-.02.23-.02.34-.02.67 0 1.32.09 1.94.28q.162-.165.308-.31c.734-.741 1.143-1.154 1.373-1.42l.02.02c.66-.65 1.51-.979 2.37-.979s1.72.33 2.37.98a3.365 3.365 0 0 1 0 4.737l-3.69 3.688c-.24.25-.52.45-.81.6-.19.1-.4.18-.6.24l-.023.008q-.026.011-.048.012c-.29.08-.59.12-.89.12-.35 0-.7-.05-1.03-.16-.18-.06-.36-.13-.53-.22-.29-.15-.57-.35-.81-.6-.39-.39-.66-.85-.81-1.339-.09.05-.17.12-.24.19q-.324.33-.613.617-.29.288-.538.542c.24.45.55.88.93 1.26s.81.69 1.26.93c.63.33 1.301.509 1.991.559.13.02.26.02.39.02.79 0 1.57-.18 2.29-.54.491-.24.951-.56 1.351-.97z" fill="currentColor"></path><path d="m15.407 10.789.004-.003v.01zM15.407 10.789a5.2 5.2 0 0 0-2.187-2.192c-.62-.32-1.29-.51-2-.56-.12-.02-.25-.02-.38-.02-.81 0-1.59.19-2.29.54-.491.24-.951.57-1.351.97l-3.691 3.687a5.143 5.143 0 0 0 0 7.277c1 1.01 2.32 1.509 3.64 1.509s2.641-.5 3.642-1.51c1.12-1.119 2.07-2.068 2.72-2.708h-.35c-.66 0-1.31-.09-1.93-.28l-1.71 1.71c-.65.659-1.511.979-2.371.979s-1.71-.32-2.37-.98a3.365 3.365 0 0 1 0-4.737c.04-.04.85-.85 1.72-1.71.56-.57 1.14-1.149 1.53-1.529.27-.28.44-.45.44-.45.41-.41.92-.71 1.48-.859.28-.08.58-.12.89-.12.36 0 .71.06 1.041.16.5.17.95.44 1.33.82.39.39.66.85.81 1.339a2 2 0 0 0 .24-.19z" fill="currentColor"></path></svg></button></span>DK0082</h2><h3 id="description-load-remote-file-system-error" class="Heading_root__6SfRo"><span class="Heading_anchor__JwDnI"><button class="spectra-Button-root Heading_anchorButton__kxDvK Button_root__8us2L" type="button" aria-label="Copy link to this section" data-size="xs" data-variant="tertiary"><svg aria-hidden="true" class="spectra-Link-icon spectra-icon" fill="none" height="24" viewBox="0 0 24 24" width="24" xmlns="http://www.w3.org/2000/svg"><path d="M20.492 10.786a5.143 5.143 0 0 0 0-7.277C19.492 2.5 18.172 2 16.852 2c-.17 0-.33.01-.49.02-.331.04-.661.1-.981.19-.8.24-1.54.67-2.17 1.3L11.7 5.017l-.06.059q-.06.054-.11.111l-1.01 1.01s-.01.02-.02.03c.11-.02.23-.02.34-.02.67 0 1.32.09 1.94.28q.162-.165.308-.31c.734-.741 1.143-1.154 1.373-1.42l.02.02c.66-.65 1.51-.979 2.37-.979s1.72.33 2.37.98a3.365 3.365 0 0 1 0 4.737l-3.69 3.688c-.24.25-.52.45-.81.6-.19.1-.4.18-.6.24l-.023.008q-.026.011-.048.012c-.29.08-.59.12-.89.12-.35 0-.7-.05-1.03-.16-.18-.06-.36-.13-.53-.22-.29-.15-.57-.35-.81-.6-.39-.39-.66-.85-.81-1.339-.09.05-.17.12-.24.19q-.324.33-.613.617-.29.288-.538.542c.24.45.55.88.93 1.26s.81.69 1.26.93c.63.33 1.301.509 1.991.559.13.02.26.02.39.02.79 0 1.57-.18 2.29-.54.491-.24.951-.56 1.351-.97z" fill="currentColor"></path><path d="m15.407 10.789.004-.003v.01zM15.407 10.789a5.2 5.2 0 0 0-2.187-2.192c-.62-.32-1.29-.51-2-.56-.12-.02-.25-.02-.38-.02-.81 0-1.59.19-2.29.54-.491.24-.951.57-1.351.97l-3.691 3.687a5.143 5.143 0 0 0 0 7.277c1 1.01 2.32 1.509 3.64 1.509s2.641-.5 3.642-1.51c1.12-1.119 2.07-2.068 2.72-2.708h-.35c-.66 0-1.31-.09-1.93-.28l-1.71 1.71c-.65.659-1.511.979-2.371.979s-1.71-.32-2.37-.98a3.365 3.365 0 0 1 0-4.737c.04-.04.85-.85 1.72-1.71.56-.57 1.14-1.149 1.53-1.529.27-.28.44-.45.44-.45.41-.41.92-.71 1.48-.859.28-.08.58-.12.89-.12.36 0 .71.06 1.041.16.5.17.95.44 1.33.82.39.39.66.85.81 1.339a2 2 0 0 0 .24-.19z" fill="currentColor"></path></svg></button></span>Description: Load remote file system error.</h3><p>This error occurs when DevKinsta fails to load the file system tree of the remote site when doing a selective pull; an SSH key issue usually causes it.</p><h3 id="solution-44" class="Heading_root__6SfRo"><span class="Heading_anchor__JwDnI"><button class="spectra-Button-root Heading_anchorButton__kxDvK Button_root__8us2L" type="button" aria-label="Copy link to this section" data-size="xs" data-variant="tertiary"><svg aria-hidden="true" class="spectra-Link-icon spectra-icon" fill="none" height="24" viewBox="0 0 24 24" width="24" xmlns="http://www.w3.org/2000/svg"><path d="M20.492 10.786a5.143 5.143 0 0 0 0-7.277C19.492 2.5 18.172 2 16.852 2c-.17 0-.33.01-.49.02-.331.04-.661.1-.981.19-.8.24-1.54.67-2.17 1.3L11.7 5.017l-.06.059q-.06.054-.11.111l-1.01 1.01s-.01.02-.02.03c.11-.02.23-.02.34-.02.67 0 1.32.09 1.94.28q.162-.165.308-.31c.734-.741 1.143-1.154 1.373-1.42l.02.02c.66-.65 1.51-.979 2.37-.979s1.72.33 2.37.98a3.365 3.365 0 0 1 0 4.737l-3.69 3.688c-.24.25-.52.45-.81.6-.19.1-.4.18-.6.24l-.023.008q-.026.011-.048.012c-.29.08-.59.12-.89.12-.35 0-.7-.05-1.03-.16-.18-.06-.36-.13-.53-.22-.29-.15-.57-.35-.81-.6-.39-.39-.66-.85-.81-1.339-.09.05-.17.12-.24.19q-.324.33-.613.617-.29.288-.538.542c.24.45.55.88.93 1.26s.81.69 1.26.93c.63.33 1.301.509 1.991.559.13.02.26.02.39.02.79 0 1.57-.18 2.29-.54.491-.24.951-.56 1.351-.97z" fill="currentColor"></path><path d="m15.407 10.789.004-.003v.01zM15.407 10.789a5.2 5.2 0 0 0-2.187-2.192c-.62-.32-1.29-.51-2-.56-.12-.02-.25-.02-.38-.02-.81 0-1.59.19-2.29.54-.491.24-.951.57-1.351.97l-3.691 3.687a5.143 5.143 0 0 0 0 7.277c1 1.01 2.32 1.509 3.64 1.509s2.641-.5 3.642-1.51c1.12-1.119 2.07-2.068 2.72-2.708h-.35c-.66 0-1.31-.09-1.93-.28l-1.71 1.71c-.65.659-1.511.979-2.371.979s-1.71-.32-2.37-.98a3.365 3.365 0 0 1 0-4.737c.04-.04.85-.85 1.72-1.71.56-.57 1.14-1.149 1.53-1.529.27-.28.44-.45.44-.45.41-.41.92-.71 1.48-.859.28-.08.58-.12.89-.12.36 0 .71.06 1.041.16.5.17.95.44 1.33.82.39.39.66.85.81 1.339a2 2 0 0 0 .24-.19z" fill="currentColor"></path></svg></button></span>Solution</h3><p>Log in again, and if the error persists, remove your “.ssh” folder and try to log in again. If that doesn’t work, contact our <a href="https://kinsta.com/docs/support/contact-support/">Support team</a> to help resolve that issue.</p><h2 id="dk-0083" class="Heading_root__6SfRo"><span class="Heading_anchor__JwDnI"><button class="spectra-Button-root Heading_anchorButton__kxDvK Button_root__8us2L" type="button" aria-label="Copy link to this section" data-size="xs" data-variant="tertiary"><svg aria-hidden="true" class="spectra-Link-icon spectra-icon" fill="none" height="24" viewBox="0 0 24 24" width="24" xmlns="http://www.w3.org/2000/svg"><path d="M20.492 10.786a5.143 5.143 0 0 0 0-7.277C19.492 2.5 18.172 2 16.852 2c-.17 0-.33.01-.49.02-.331.04-.661.1-.981.19-.8.24-1.54.67-2.17 1.3L11.7 5.017l-.06.059q-.06.054-.11.111l-1.01 1.01s-.01.02-.02.03c.11-.02.23-.02.34-.02.67 0 1.32.09 1.94.28q.162-.165.308-.31c.734-.741 1.143-1.154 1.373-1.42l.02.02c.66-.65 1.51-.979 2.37-.979s1.72.33 2.37.98a3.365 3.365 0 0 1 0 4.737l-3.69 3.688c-.24.25-.52.45-.81.6-.19.1-.4.18-.6.24l-.023.008q-.026.011-.048.012c-.29.08-.59.12-.89.12-.35 0-.7-.05-1.03-.16-.18-.06-.36-.13-.53-.22-.29-.15-.57-.35-.81-.6-.39-.39-.66-.85-.81-1.339-.09.05-.17.12-.24.19q-.324.33-.613.617-.29.288-.538.542c.24.45.55.88.93 1.26s.81.69 1.26.93c.63.33 1.301.509 1.991.559.13.02.26.02.39.02.79 0 1.57-.18 2.29-.54.491-.24.951-.56 1.351-.97z" fill="currentColor"></path><path d="m15.407 10.789.004-.003v.01zM15.407 10.789a5.2 5.2 0 0 0-2.187-2.192c-.62-.32-1.29-.51-2-.56-.12-.02-.25-.02-.38-.02-.81 0-1.59.19-2.29.54-.491.24-.951.57-1.351.97l-3.691 3.687a5.143 5.143 0 0 0 0 7.277c1 1.01 2.32 1.509 3.64 1.509s2.641-.5 3.642-1.51c1.12-1.119 2.07-2.068 2.72-2.708h-.35c-.66 0-1.31-.09-1.93-.28l-1.71 1.71c-.65.659-1.511.979-2.371.979s-1.71-.32-2.37-.98a3.365 3.365 0 0 1 0-4.737c.04-.04.85-.85 1.72-1.71.56-.57 1.14-1.149 1.53-1.529.27-.28.44-.45.44-.45.41-.41.92-.71 1.48-.859.28-.08.58-.12.89-.12.36 0 .71.06 1.041.16.5.17.95.44 1.33.82.39.39.66.85.81 1.339a2 2 0 0 0 .24-.19z" fill="currentColor"></path></svg></button></span>DK0083</h2><h3 id="description-volume-path-is-not-supported" class="Heading_root__6SfRo"><span class="Heading_anchor__JwDnI"><button class="spectra-Button-root Heading_anchorButton__kxDvK Button_root__8us2L" type="button" aria-label="Copy link to this section" data-size="xs" data-variant="tertiary"><svg aria-hidden="true" class="spectra-Link-icon spectra-icon" fill="none" height="24" viewBox="0 0 24 24" width="24" xmlns="http://www.w3.org/2000/svg"><path d="M20.492 10.786a5.143 5.143 0 0 0 0-7.277C19.492 2.5 18.172 2 16.852 2c-.17 0-.33.01-.49.02-.331.04-.661.1-.981.19-.8.24-1.54.67-2.17 1.3L11.7 5.017l-.06.059q-.06.054-.11.111l-1.01 1.01s-.01.02-.02.03c.11-.02.23-.02.34-.02.67 0 1.32.09 1.94.28q.162-.165.308-.31c.734-.741 1.143-1.154 1.373-1.42l.02.02c.66-.65 1.51-.979 2.37-.979s1.72.33 2.37.98a3.365 3.365 0 0 1 0 4.737l-3.69 3.688c-.24.25-.52.45-.81.6-.19.1-.4.18-.6.24l-.023.008q-.026.011-.048.012c-.29.08-.59.12-.89.12-.35 0-.7-.05-1.03-.16-.18-.06-.36-.13-.53-.22-.29-.15-.57-.35-.81-.6-.39-.39-.66-.85-.81-1.339-.09.05-.17.12-.24.19q-.324.33-.613.617-.29.288-.538.542c.24.45.55.88.93 1.26s.81.69 1.26.93c.63.33 1.301.509 1.991.559.13.02.26.02.39.02.79 0 1.57-.18 2.29-.54.491-.24.951-.56 1.351-.97z" fill="currentColor"></path><path d="m15.407 10.789.004-.003v.01zM15.407 10.789a5.2 5.2 0 0 0-2.187-2.192c-.62-.32-1.29-.51-2-.56-.12-.02-.25-.02-.38-.02-.81 0-1.59.19-2.29.54-.491.24-.951.57-1.351.97l-3.691 3.687a5.143 5.143 0 0 0 0 7.277c1 1.01 2.32 1.509 3.64 1.509s2.641-.5 3.642-1.51c1.12-1.119 2.07-2.068 2.72-2.708h-.35c-.66 0-1.31-.09-1.93-.28l-1.71 1.71c-.65.659-1.511.979-2.371.979s-1.71-.32-2.37-.98a3.365 3.365 0 0 1 0-4.737c.04-.04.85-.85 1.72-1.71.56-.57 1.14-1.149 1.53-1.529.27-.28.44-.45.44-.45.41-.41.92-.71 1.48-.859.28-.08.58-.12.89-.12.36 0 .71.06 1.041.16.5.17.95.44 1.33.82.39.39.66.85.81 1.339a2 2 0 0 0 .24-.19z" fill="currentColor"></path></svg></button></span>Description: Volume path is not supported.</h3><p data-renderer-start-pos="1232">This error only occurs on Windows when Docker uses Windows Subsystem for Linux (WSL2). When using WSL2, DevKinsta creates folders in a location dedicated to the Linux subsystem to improve performance. Different Docker, Windows, and WSL2 versions use different paths for this dedicated part of the file system, and this error can appear when DevKinsta does not support the file system path.</p><h3 id="solution-45" class="Heading_root__6SfRo"><span class="Heading_anchor__JwDnI"><button class="spectra-Button-root Heading_anchorButton__kxDvK Button_root__8us2L" type="button" aria-label="Copy link to this section" data-size="xs" data-variant="tertiary"><svg aria-hidden="true" class="spectra-Link-icon spectra-icon" fill="none" height="24" viewBox="0 0 24 24" width="24" xmlns="http://www.w3.org/2000/svg"><path d="M20.492 10.786a5.143 5.143 0 0 0 0-7.277C19.492 2.5 18.172 2 16.852 2c-.17 0-.33.01-.49.02-.331.04-.661.1-.981.19-.8.24-1.54.67-2.17 1.3L11.7 5.017l-.06.059q-.06.054-.11.111l-1.01 1.01s-.01.02-.02.03c.11-.02.23-.02.34-.02.67 0 1.32.09 1.94.28q.162-.165.308-.31c.734-.741 1.143-1.154 1.373-1.42l.02.02c.66-.65 1.51-.979 2.37-.979s1.72.33 2.37.98a3.365 3.365 0 0 1 0 4.737l-3.69 3.688c-.24.25-.52.45-.81.6-.19.1-.4.18-.6.24l-.023.008q-.026.011-.048.012c-.29.08-.59.12-.89.12-.35 0-.7-.05-1.03-.16-.18-.06-.36-.13-.53-.22-.29-.15-.57-.35-.81-.6-.39-.39-.66-.85-.81-1.339-.09.05-.17.12-.24.19q-.324.33-.613.617-.29.288-.538.542c.24.45.55.88.93 1.26s.81.69 1.26.93c.63.33 1.301.509 1.991.559.13.02.26.02.39.02.79 0 1.57-.18 2.29-.54.491-.24.951-.56 1.351-.97z" fill="currentColor"></path><path d="m15.407 10.789.004-.003v.01zM15.407 10.789a5.2 5.2 0 0 0-2.187-2.192c-.62-.32-1.29-.51-2-.56-.12-.02-.25-.02-.38-.02-.81 0-1.59.19-2.29.54-.491.24-.951.57-1.351.97l-3.691 3.687a5.143 5.143 0 0 0 0 7.277c1 1.01 2.32 1.509 3.64 1.509s2.641-.5 3.642-1.51c1.12-1.119 2.07-2.068 2.72-2.708h-.35c-.66 0-1.31-.09-1.93-.28l-1.71 1.71c-.65.659-1.511.979-2.371.979s-1.71-.32-2.37-.98a3.365 3.365 0 0 1 0-4.737c.04-.04.85-.85 1.72-1.71.56-.57 1.14-1.149 1.53-1.529.27-.28.44-.45.44-.45.41-.41.92-.71 1.48-.859.28-.08.58-.12.89-.12.36 0 .71.06 1.041.16.5.17.95.44 1.33.82.39.39.66.85.81 1.339a2 2 0 0 0 .24-.19z" fill="currentColor"></path></svg></button></span>Solution</h3><p>Check the paths of the volume on your computer. If the path is not supported, update Windows or Docker to migrate the file system to a new, supported location.</p><aside class="spectra-Notice-root Notice_root__N4We3" data-variant="warning" role="note"><svg aria-hidden="true" class="spectra-ExclamationMarkTriangleSolid-icon spectra-icon Notice_icon__KR_gH" fill="none" height="24" viewBox="0 0 24 24" width="24" xmlns="http://www.w3.org/2000/svg"><path clip-rule="evenodd" d="M9.582 4.386c1.063-1.848 3.773-1.848 4.837 0l7.218 12.54C22.705 18.783 21.305 21 19.22 21H4.78c-2.086 0-3.486-2.218-2.418-4.073zM10.65 8.95v-.027a1 1 0 0 1 .027-.242 1.35 1.35 0 0 1 2.673.243v.026q0 .152-.032.296l-.421 3.834a.897.897 0 0 1-.897.82.9.9 0 0 1-.897-.82l-.42-3.834a1.4 1.4 0 0 1-.033-.296m0 8.1a1.35 1.35 0 1 1 2.7 0 1.35 1.35 0 0 1-2.7 0" fill="currentColor" fill-rule="evenodd"></path></svg><div class="spectra-Notice-body Notice_body__jG98X"><h3 class="spectra-Notice-title Notice_title__aHYyS">Important</h3><div class="spectra-Notice-content Notice_content__pZQ1W"><p>Docker Desktop 4.30.0 and later versions have a WSL2 configuration that conflicts with DevKinsta. To resolve this issue, you can either downgrade Docker Desktop to version 4.29.0 or earlier or select Hyper-V instead of WSL during the DevKinsta installation.</p></div></div></aside><h2 id="deprecated-error-codes" class="Heading_root__6SfRo"><span class="Heading_anchor__JwDnI"><button class="spectra-Button-root Heading_anchorButton__kxDvK Button_root__8us2L" type="button" aria-label="Copy link to this section" data-size="xs" data-variant="tertiary"><svg aria-hidden="true" class="spectra-Link-icon spectra-icon" fill="none" height="24" viewBox="0 0 24 24" width="24" xmlns="http://www.w3.org/2000/svg"><path d="M20.492 10.786a5.143 5.143 0 0 0 0-7.277C19.492 2.5 18.172 2 16.852 2c-.17 0-.33.01-.49.02-.331.04-.661.1-.981.19-.8.24-1.54.67-2.17 1.3L11.7 5.017l-.06.059q-.06.054-.11.111l-1.01 1.01s-.01.02-.02.03c.11-.02.23-.02.34-.02.67 0 1.32.09 1.94.28q.162-.165.308-.31c.734-.741 1.143-1.154 1.373-1.42l.02.02c.66-.65 1.51-.979 2.37-.979s1.72.33 2.37.98a3.365 3.365 0 0 1 0 4.737l-3.69 3.688c-.24.25-.52.45-.81.6-.19.1-.4.18-.6.24l-.023.008q-.026.011-.048.012c-.29.08-.59.12-.89.12-.35 0-.7-.05-1.03-.16-.18-.06-.36-.13-.53-.22-.29-.15-.57-.35-.81-.6-.39-.39-.66-.85-.81-1.339-.09.05-.17.12-.24.19q-.324.33-.613.617-.29.288-.538.542c.24.45.55.88.93 1.26s.81.69 1.26.93c.63.33 1.301.509 1.991.559.13.02.26.02.39.02.79 0 1.57-.18 2.29-.54.491-.24.951-.56 1.351-.97z" fill="currentColor"></path><path d="m15.407 10.789.004-.003v.01zM15.407 10.789a5.2 5.2 0 0 0-2.187-2.192c-.62-.32-1.29-.51-2-.56-.12-.02-.25-.02-.38-.02-.81 0-1.59.19-2.29.54-.491.24-.951.57-1.351.97l-3.691 3.687a5.143 5.143 0 0 0 0 7.277c1 1.01 2.32 1.509 3.64 1.509s2.641-.5 3.642-1.51c1.12-1.119 2.07-2.068 2.72-2.708h-.35c-.66 0-1.31-.09-1.93-.28l-1.71 1.71c-.65.659-1.511.979-2.371.979s-1.71-.32-2.37-.98a3.365 3.365 0 0 1 0-4.737c.04-.04.85-.85 1.72-1.71.56-.57 1.14-1.149 1.53-1.529.27-.28.44-.45.44-.45.41-.41.92-.71 1.48-.859.28-.08.58-.12.89-.12.36 0 .71.06 1.041.16.5.17.95.44 1.33.82.39.39.66.85.81 1.339a2 2 0 0 0 .24-.19z" fill="currentColor"></path></svg></button></span>Deprecated error codes</h2><p>The following error codes do not occur in the latest version of DevKinsta. If you receive any of the following errors, ensure you <a href="https://kinsta.com/devkinsta/download/">upgrade to the latest version</a>.</p><h3 id="dk-0007-couldnt-download-docker" class="Heading_root__6SfRo"><span class="Heading_anchor__JwDnI"><button class="spectra-Button-root Heading_anchorButton__kxDvK Button_root__8us2L" type="button" aria-label="Copy link to this section" data-size="xs" data-variant="tertiary"><svg aria-hidden="true" class="spectra-Link-icon spectra-icon" fill="none" height="24" viewBox="0 0 24 24" width="24" xmlns="http://www.w3.org/2000/svg"><path d="M20.492 10.786a5.143 5.143 0 0 0 0-7.277C19.492 2.5 18.172 2 16.852 2c-.17 0-.33.01-.49.02-.331.04-.661.1-.981.19-.8.24-1.54.67-2.17 1.3L11.7 5.017l-.06.059q-.06.054-.11.111l-1.01 1.01s-.01.02-.02.03c.11-.02.23-.02.34-.02.67 0 1.32.09 1.94.28q.162-.165.308-.31c.734-.741 1.143-1.154 1.373-1.42l.02.02c.66-.65 1.51-.979 2.37-.979s1.72.33 2.37.98a3.365 3.365 0 0 1 0 4.737l-3.69 3.688c-.24.25-.52.45-.81.6-.19.1-.4.18-.6.24l-.023.008q-.026.011-.048.012c-.29.08-.59.12-.89.12-.35 0-.7-.05-1.03-.16-.18-.06-.36-.13-.53-.22-.29-.15-.57-.35-.81-.6-.39-.39-.66-.85-.81-1.339-.09.05-.17.12-.24.19q-.324.33-.613.617-.29.288-.538.542c.24.45.55.88.93 1.26s.81.69 1.26.93c.63.33 1.301.509 1.991.559.13.02.26.02.39.02.79 0 1.57-.18 2.29-.54.491-.24.951-.56 1.351-.97z" fill="currentColor"></path><path d="m15.407 10.789.004-.003v.01zM15.407 10.789a5.2 5.2 0 0 0-2.187-2.192c-.62-.32-1.29-.51-2-.56-.12-.02-.25-.02-.38-.02-.81 0-1.59.19-2.29.54-.491.24-.951.57-1.351.97l-3.691 3.687a5.143 5.143 0 0 0 0 7.277c1 1.01 2.32 1.509 3.64 1.509s2.641-.5 3.642-1.51c1.12-1.119 2.07-2.068 2.72-2.708h-.35c-.66 0-1.31-.09-1.93-.28l-1.71 1.71c-.65.659-1.511.979-2.371.979s-1.71-.32-2.37-.98a3.365 3.365 0 0 1 0-4.737c.04-.04.85-.85 1.72-1.71.56-.57 1.14-1.149 1.53-1.529.27-.28.44-.45.44-.45.41-.41.92-.71 1.48-.859.28-.08.58-.12.89-.12.36 0 .71.06 1.041.16.5.17.95.44 1.33.82.39.39.66.85.81 1.339a2 2 0 0 0 .24-.19z" fill="currentColor"></path></svg></button></span>DK0007: Couldn’t download Docker.</h3><h3 id="dk-0028-you-didnt-grant-permission-for-edit-the-host-file" class="Heading_root__6SfRo"><span class="Heading_anchor__JwDnI"><button class="spectra-Button-root Heading_anchorButton__kxDvK Button_root__8us2L" type="button" aria-label="Copy link to this section" data-size="xs" data-variant="tertiary"><svg aria-hidden="true" class="spectra-Link-icon spectra-icon" fill="none" height="24" viewBox="0 0 24 24" width="24" xmlns="http://www.w3.org/2000/svg"><path d="M20.492 10.786a5.143 5.143 0 0 0 0-7.277C19.492 2.5 18.172 2 16.852 2c-.17 0-.33.01-.49.02-.331.04-.661.1-.981.19-.8.24-1.54.67-2.17 1.3L11.7 5.017l-.06.059q-.06.054-.11.111l-1.01 1.01s-.01.02-.02.03c.11-.02.23-.02.34-.02.67 0 1.32.09 1.94.28q.162-.165.308-.31c.734-.741 1.143-1.154 1.373-1.42l.02.02c.66-.65 1.51-.979 2.37-.979s1.72.33 2.37.98a3.365 3.365 0 0 1 0 4.737l-3.69 3.688c-.24.25-.52.45-.81.6-.19.1-.4.18-.6.24l-.023.008q-.026.011-.048.012c-.29.08-.59.12-.89.12-.35 0-.7-.05-1.03-.16-.18-.06-.36-.13-.53-.22-.29-.15-.57-.35-.81-.6-.39-.39-.66-.85-.81-1.339-.09.05-.17.12-.24.19q-.324.33-.613.617-.29.288-.538.542c.24.45.55.88.93 1.26s.81.69 1.26.93c.63.33 1.301.509 1.991.559.13.02.26.02.39.02.79 0 1.57-.18 2.29-.54.491-.24.951-.56 1.351-.97z" fill="currentColor"></path><path d="m15.407 10.789.004-.003v.01zM15.407 10.789a5.2 5.2 0 0 0-2.187-2.192c-.62-.32-1.29-.51-2-.56-.12-.02-.25-.02-.38-.02-.81 0-1.59.19-2.29.54-.491.24-.951.57-1.351.97l-3.691 3.687a5.143 5.143 0 0 0 0 7.277c1 1.01 2.32 1.509 3.64 1.509s2.641-.5 3.642-1.51c1.12-1.119 2.07-2.068 2.72-2.708h-.35c-.66 0-1.31-.09-1.93-.28l-1.71 1.71c-.65.659-1.511.979-2.371.979s-1.71-.32-2.37-.98a3.365 3.365 0 0 1 0-4.737c.04-.04.85-.85 1.72-1.71.56-.57 1.14-1.149 1.53-1.529.27-.28.44-.45.44-.45.41-.41.92-.71 1.48-.859.28-.08.58-.12.89-.12.36 0 .71.06 1.041.16.5.17.95.44 1.33.82.39.39.66.85.81 1.339a2 2 0 0 0 .24-.19z" fill="currentColor"></path></svg></button></span>DK0028: You didn’t grant permission for edit the host file.</h3><h3 id="dk-0057-we-cannot-display-emails-on-computers-with-m-1-chip" class="Heading_root__6SfRo"><span class="Heading_anchor__JwDnI"><button class="spectra-Button-root Heading_anchorButton__kxDvK Button_root__8us2L" type="button" aria-label="Copy link to this section" data-size="xs" data-variant="tertiary"><svg aria-hidden="true" class="spectra-Link-icon spectra-icon" fill="none" height="24" viewBox="0 0 24 24" width="24" xmlns="http://www.w3.org/2000/svg"><path d="M20.492 10.786a5.143 5.143 0 0 0 0-7.277C19.492 2.5 18.172 2 16.852 2c-.17 0-.33.01-.49.02-.331.04-.661.1-.981.19-.8.24-1.54.67-2.17 1.3L11.7 5.017l-.06.059q-.06.054-.11.111l-1.01 1.01s-.01.02-.02.03c.11-.02.23-.02.34-.02.67 0 1.32.09 1.94.28q.162-.165.308-.31c.734-.741 1.143-1.154 1.373-1.42l.02.02c.66-.65 1.51-.979 2.37-.979s1.72.33 2.37.98a3.365 3.365 0 0 1 0 4.737l-3.69 3.688c-.24.25-.52.45-.81.6-.19.1-.4.18-.6.24l-.023.008q-.026.011-.048.012c-.29.08-.59.12-.89.12-.35 0-.7-.05-1.03-.16-.18-.06-.36-.13-.53-.22-.29-.15-.57-.35-.81-.6-.39-.39-.66-.85-.81-1.339-.09.05-.17.12-.24.19q-.324.33-.613.617-.29.288-.538.542c.24.45.55.88.93 1.26s.81.69 1.26.93c.63.33 1.301.509 1.991.559.13.02.26.02.39.02.79 0 1.57-.18 2.29-.54.491-.24.951-.56 1.351-.97z" fill="currentColor"></path><path d="m15.407 10.789.004-.003v.01zM15.407 10.789a5.2 5.2 0 0 0-2.187-2.192c-.62-.32-1.29-.51-2-.56-.12-.02-.25-.02-.38-.02-.81 0-1.59.19-2.29.54-.491.24-.951.57-1.351.97l-3.691 3.687a5.143 5.143 0 0 0 0 7.277c1 1.01 2.32 1.509 3.64 1.509s2.641-.5 3.642-1.51c1.12-1.119 2.07-2.068 2.72-2.708h-.35c-.66 0-1.31-.09-1.93-.28l-1.71 1.71c-.65.659-1.511.979-2.371.979s-1.71-.32-2.37-.98a3.365 3.365 0 0 1 0-4.737c.04-.04.85-.85 1.72-1.71.56-.57 1.14-1.149 1.53-1.529.27-.28.44-.45.44-.45.41-.41.92-.71 1.48-.859.28-.08.58-.12.89-.12.36 0 .71.06 1.041.16.5.17.95.44 1.33.82.39.39.66.85.81 1.339a2 2 0 0 0 .24-.19z" fill="currentColor"></path></svg></button></span>DK0057: We cannot display emails on computers with M1 chip.</h3></div><footer class="DocsSinglePost_footer__00T7H"><div class="FeedbackForm_root__vHGd9" data-expanded="false"><div class="FeedbackForm_feedbackQuestion__CdNjO"><strong>Was this article helpful?</strong><div class="FeedbackForm_buttonGroup__1UKVw"><button class="spectra-Button-root Button_root__8us2L" data-has-prefix="true" type="button" data-size="xs"><span class="spectra-Button-affix Button_prefix__6QJGH"><svg aria-hidden="true" class="spectra-FaceSmilingSolid-icon spectra-icon" fill="none" height="24" viewBox="0 0 24 24" width="24" xmlns="http://www.w3.org/2000/svg"><path clip-rule="evenodd" d="M2 12C2 6.477 6.477 2 12 2s10 4.477 10 10-4.477 10-10 10S2 17.523 2 12m14.99 1.9v.09l.03-.01v.1c0 .04-.73 3.42-4.995 3.42-4.264 0-4.955-3.2-4.995-3.4v-.2c0-.04.02-.08.04-.11.01-.03.02-.05.03-.07a.3.3 0 0 1 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class="spectra-Button-affix spectra-Button-suffix">no</span></button></div></div></div><div class="AdjacentNav_root__YkA6T"></div></footer></div><aside class="DocsSinglePost_sidebar__XpnRW"><nav aria-label="Table of Contents" class="HeadingMap_root__Io5l0"><h5 class="HeadingMap_label__Im1wD"><a class="spectra-Link-root Link_root__bCgPD" href="#main">Error Codes</a></h5><ol class="HeadingMap_list__c8oA8"><li data-level="2"><a class="spectra-Link-root HeadingMap_link__lx44z Link_root__bCgPD" href="#viewing-the-application-log-file" aria-current="false">Viewing the application log file</a><ol class="HeadingMap_list__c8oA8"><li data-level="3"><a class="spectra-Link-root HeadingMap_link__lx44z Link_root__bCgPD" href="#windows" aria-current="false">Windows</a></li><li data-level="3"><a class="spectra-Link-root HeadingMap_link__lx44z Link_root__bCgPD" href="#mac" aria-current="false">Mac</a></li><li data-level="3"><a class="spectra-Link-root HeadingMap_link__lx44z Link_root__bCgPD" href="#linux" aria-current="false">Linux</a></li></ol></li><li data-level="2"><a class="spectra-Link-root HeadingMap_link__lx44z Link_root__bCgPD" href="#dk0001" aria-current="false">DK0001</a><ol class="HeadingMap_list__c8oA8"><li data-level="3"><a class="spectra-Link-root HeadingMap_link__lx44z Link_root__bCgPD" href="#description" aria-current="false">Description: Not enough free disk space.</a></li><li data-level="3"><a class="spectra-Link-root HeadingMap_link__lx44z Link_root__bCgPD" href="#solution" aria-current="false">Solution</a></li></ol></li><li data-level="2"><a class="spectra-Link-root HeadingMap_link__lx44z Link_root__bCgPD" href="#dk0002" aria-current="false">DK0002</a><ol class="HeadingMap_list__c8oA8"><li data-level="3"><a class="spectra-Link-root HeadingMap_link__lx44z Link_root__bCgPD" href="#description-1" aria-current="false">Description: There is no internet connection.</a></li><li data-level="3"><a class="spectra-Link-root HeadingMap_link__lx44z Link_root__bCgPD" href="#solution-1" aria-current="false">Solution</a></li></ol></li><li data-level="2"><a class="spectra-Link-root HeadingMap_link__lx44z Link_root__bCgPD" href="#dk0003" aria-current="false">DK0003</a><ol class="HeadingMap_list__c8oA8"><li data-level="3"><a class="spectra-Link-root HeadingMap_link__lx44z Link_root__bCgPD" href="#description-2" aria-current="false">Description: Couldn’t install Docker.</a></li><li data-level="3"><a class="spectra-Link-root HeadingMap_link__lx44z Link_root__bCgPD" href="#solution-2" aria-current="false">Solution</a></li></ol></li><li data-level="2"><a class="spectra-Link-root HeadingMap_link__lx44z Link_root__bCgPD" href="#dk0004" aria-current="false">DK0004</a><ol class="HeadingMap_list__c8oA8"><li data-level="3"><a class="spectra-Link-root HeadingMap_link__lx44z Link_root__bCgPD" href="#description-3" aria-current="false">Description: Couldn’t start Docker. Please try to start Docker manually.</a></li><li data-level="3"><a class="spectra-Link-root HeadingMap_link__lx44z Link_root__bCgPD" href="#solution-3" aria-current="false">Solution</a></li></ol></li><li data-level="2"><a class="spectra-Link-root HeadingMap_link__lx44z Link_root__bCgPD" href="#dk0005" aria-current="false">DK0005</a><ol class="HeadingMap_list__c8oA8"><li data-level="3"><a class="spectra-Link-root HeadingMap_link__lx44z Link_root__bCgPD" href="#description-4" aria-current="false">Description: Couldn’t create Docker containers.</a></li><li data-level="3"><a class="spectra-Link-root HeadingMap_link__lx44z Link_root__bCgPD" href="#solution-4" aria-current="false">Solution</a></li></ol></li><li data-level="2"><a class="spectra-Link-root HeadingMap_link__lx44z Link_root__bCgPD" href="#dk0006" aria-current="false">DK0006</a><ol class="HeadingMap_list__c8oA8"><li data-level="3"><a class="spectra-Link-root HeadingMap_link__lx44z Link_root__bCgPD" href="#description-5" aria-current="false">Description: Couldn’t download Docker images.</a></li><li data-level="3"><a class="spectra-Link-root HeadingMap_link__lx44z Link_root__bCgPD" href="#solution-5" aria-current="false">Solution</a></li></ol></li><li data-level="2"><a class="spectra-Link-root HeadingMap_link__lx44z Link_root__bCgPD" href="#dk0008" aria-current="false">DK0008</a><ol class="HeadingMap_list__c8oA8"><li data-level="3"><a class="spectra-Link-root HeadingMap_link__lx44z Link_root__bCgPD" href="#description-7" aria-current="false">Description: Couldn’t fetch IP.</a></li><li data-level="3"><a class="spectra-Link-root HeadingMap_link__lx44z Link_root__bCgPD" href="#solution-7" aria-current="false">Solution</a></li></ol></li><li data-level="2"><a class="spectra-Link-root HeadingMap_link__lx44z Link_root__bCgPD" href="#dk0009" aria-current="false">DK0009</a><ol class="HeadingMap_list__c8oA8"><li data-level="3"><a class="spectra-Link-root HeadingMap_link__lx44z Link_root__bCgPD" href="#description-8" aria-current="false">Description: Can’t start Docker container</a></li><li data-level="3"><a class="spectra-Link-root HeadingMap_link__lx44z Link_root__bCgPD" href="#solution-8" aria-current="false">Solution</a></li></ol></li><li data-level="2"><a class="spectra-Link-root HeadingMap_link__lx44z Link_root__bCgPD" href="#dk0010" aria-current="false">DK0010</a><ol class="HeadingMap_list__c8oA8"><li data-level="3"><a class="spectra-Link-root HeadingMap_link__lx44z Link_root__bCgPD" href="#description-9" aria-current="false">Description: Couldn’t load Docker images.</a></li><li data-level="3"><a class="spectra-Link-root HeadingMap_link__lx44z Link_root__bCgPD" href="#solution-9" aria-current="false">Solution</a></li></ol></li><li data-level="2"><a class="spectra-Link-root HeadingMap_link__lx44z Link_root__bCgPD" href="#dk0011" aria-current="false">DK0011</a><ol class="HeadingMap_list__c8oA8"><li data-level="3"><a class="spectra-Link-root HeadingMap_link__lx44z Link_root__bCgPD" href="#description-10" aria-current="false">Description: Unknown server error occurred. Please try it again.</a></li><li data-level="3"><a class="spectra-Link-root HeadingMap_link__lx44z Link_root__bCgPD" href="#solution-10" aria-current="false">Solution</a></li></ol></li><li data-level="2"><a class="spectra-Link-root HeadingMap_link__lx44z Link_root__bCgPD" href="#dk0012" aria-current="false">DK0012</a><ol class="HeadingMap_list__c8oA8"><li data-level="3"><a class="spectra-Link-root HeadingMap_link__lx44z Link_root__bCgPD" href="#description-11" aria-current="false">Description: Your request timed out. Please try it again.</a></li><li data-level="3"><a class="spectra-Link-root HeadingMap_link__lx44z Link_root__bCgPD" href="#solution-11" aria-current="false">Solution</a></li></ol></li><li data-level="2"><a class="spectra-Link-root HeadingMap_link__lx44z Link_root__bCgPD" href="#dk0013" aria-current="false">DK0013</a><ol class="HeadingMap_list__c8oA8"><li data-level="3"><a class="spectra-Link-root HeadingMap_link__lx44z Link_root__bCgPD" href="#description-12" aria-current="false">Description: Remote server received wrong data. Please try it again.</a></li><li data-level="3"><a class="spectra-Link-root HeadingMap_link__lx44z Link_root__bCgPD" href="#solution-12" aria-current="false">Solution</a></li></ol></li><li data-level="2"><a class="spectra-Link-root HeadingMap_link__lx44z Link_root__bCgPD" href="#dk0014" aria-current="false">DK0014</a><ol class="HeadingMap_list__c8oA8"><li data-level="3"><a class="spectra-Link-root HeadingMap_link__lx44z Link_root__bCgPD" href="#description-13" aria-current="false">Description: You are unauthenticated. Please try to re-login into MyKinsta account.</a></li><li data-level="3"><a class="spectra-Link-root HeadingMap_link__lx44z Link_root__bCgPD" href="#solution-13" aria-current="false">Solution</a></li></ol></li><li data-level="2"><a class="spectra-Link-root HeadingMap_link__lx44z Link_root__bCgPD" href="#dk0015" aria-current="false">DK0015</a><ol class="HeadingMap_list__c8oA8"><li data-level="3"><a class="spectra-Link-root HeadingMap_link__lx44z Link_root__bCgPD" href="#description-14" aria-current="false">Description: You don’t have permission for this action.</a></li><li data-level="3"><a class="spectra-Link-root HeadingMap_link__lx44z Link_root__bCgPD" href="#solution-14" aria-current="false">Solution</a></li></ol></li><li data-level="2"><a class="spectra-Link-root HeadingMap_link__lx44z Link_root__bCgPD" href="#dk0016" aria-current="false">DK0016</a><ol class="HeadingMap_list__c8oA8"><li data-level="3"><a class="spectra-Link-root HeadingMap_link__lx44z Link_root__bCgPD" href="#description-15" aria-current="false">Description: Couldn’t find remote server. Please try it again.</a></li><li data-level="3"><a class="spectra-Link-root HeadingMap_link__lx44z Link_root__bCgPD" href="#solution-15" aria-current="false">Solution</a></li></ol></li><li data-level="2"><a class="spectra-Link-root HeadingMap_link__lx44z Link_root__bCgPD" href="#dk0017" aria-current="false">DK0017</a><ol class="HeadingMap_list__c8oA8"><li data-level="3"><a class="spectra-Link-root HeadingMap_link__lx44z Link_root__bCgPD" href="#description-16" aria-current="false">Description: You made too many requests. Please try it again a few minutes later.</a></li><li data-level="3"><a class="spectra-Link-root HeadingMap_link__lx44z Link_root__bCgPD" href="#solution-16" aria-current="false">Solution</a></li></ol></li><li data-level="2"><a class="spectra-Link-root HeadingMap_link__lx44z Link_root__bCgPD" href="#dk0018" aria-current="false">DK0018</a><ol class="HeadingMap_list__c8oA8"><li data-level="3"><a class="spectra-Link-root HeadingMap_link__lx44z Link_root__bCgPD" href="#description-17" aria-current="false">Description: You didn’t grant permission for site deletion.</a></li><li data-level="3"><a class="spectra-Link-root HeadingMap_link__lx44z Link_root__bCgPD" href="#solution-17" aria-current="false">Solution</a></li></ol></li><li data-level="2"><a class="spectra-Link-root HeadingMap_link__lx44z Link_root__bCgPD" href="#dk0019" aria-current="false">DK0019</a><ol class="HeadingMap_list__c8oA8"><li data-level="3"><a class="spectra-Link-root HeadingMap_link__lx44z Link_root__bCgPD" href="#description-18" aria-current="false">Description: NGINX configuration failed</a></li><li data-level="3"><a class="spectra-Link-root HeadingMap_link__lx44z Link_root__bCgPD" href="#solution-18" aria-current="false">Solution</a></li></ol></li><li data-level="2"><a class="spectra-Link-root HeadingMap_link__lx44z Link_root__bCgPD" href="#dk0020" aria-current="false">DK0020</a><ol class="HeadingMap_list__c8oA8"><li data-level="3"><a class="spectra-Link-root HeadingMap_link__lx44z Link_root__bCgPD" href="#description-19" aria-current="false">Description: Database creation failed</a></li><li data-level="3"><a class="spectra-Link-root HeadingMap_link__lx44z Link_root__bCgPD" href="#solution-19" aria-current="false">Solution</a></li></ol></li><li data-level="2"><a class="spectra-Link-root HeadingMap_link__lx44z Link_root__bCgPD" href="#dk0021" aria-current="false">DK0021</a><ol class="HeadingMap_list__c8oA8"><li data-level="3"><a class="spectra-Link-root HeadingMap_link__lx44z Link_root__bCgPD" href="#description-20" aria-current="false">Description: WordPress site setup failed</a></li><li data-level="3"><a class="spectra-Link-root HeadingMap_link__lx44z Link_root__bCgPD" href="#solution-20" aria-current="false">Solution</a></li></ol></li><li data-level="2"><a class="spectra-Link-root HeadingMap_link__lx44z Link_root__bCgPD" href="#dk0022" aria-current="false">DK0022</a><ol class="HeadingMap_list__c8oA8"><li data-level="3"><a class="spectra-Link-root HeadingMap_link__lx44z Link_root__bCgPD" href="#description-21" aria-current="false">Description: Host file update failed</a></li><li data-level="3"><a class="spectra-Link-root HeadingMap_link__lx44z Link_root__bCgPD" href="#solution-21" aria-current="false">Solution</a></li></ol></li><li data-level="2"><a class="spectra-Link-root HeadingMap_link__lx44z Link_root__bCgPD" href="#dk0023" aria-current="false">DK0023</a><ol class="HeadingMap_list__c8oA8"><li data-level="3"><a class="spectra-Link-root HeadingMap_link__lx44z Link_root__bCgPD" href="#description-22" aria-current="false">Description: Can’t add certificate to Keychain</a></li><li data-level="3"><a class="spectra-Link-root HeadingMap_link__lx44z Link_root__bCgPD" href="#solution-22" aria-current="false">Solution</a></li></ol></li><li data-level="2"><a class="spectra-Link-root HeadingMap_link__lx44z Link_root__bCgPD" href="#dk0024" aria-current="false">DK0024</a><ol class="HeadingMap_list__c8oA8"><li data-level="3"><a class="spectra-Link-root HeadingMap_link__lx44z Link_root__bCgPD" href="#description-23" aria-current="false">Description: Can’t write to Certificate store</a></li><li data-level="3"><a class="spectra-Link-root HeadingMap_link__lx44z Link_root__bCgPD" href="#solution-23" aria-current="false">Solution</a></li></ol></li><li data-level="2"><a class="spectra-Link-root HeadingMap_link__lx44z Link_root__bCgPD" href="#dk0025" aria-current="false">DK0025</a><ol class="HeadingMap_list__c8oA8"><li data-level="3"><a class="spectra-Link-root HeadingMap_link__lx44z Link_root__bCgPD" href="#description-24" aria-current="false">Description: Can’t download site</a></li><li data-level="3"><a class="spectra-Link-root HeadingMap_link__lx44z Link_root__bCgPD" href="#solution-24" aria-current="false">Solution</a></li></ol></li><li data-level="2"><a class="spectra-Link-root HeadingMap_link__lx44z Link_root__bCgPD" href="#dk0026" aria-current="false">DK0026</a><ol class="HeadingMap_list__c8oA8"><li data-level="3"><a class="spectra-Link-root HeadingMap_link__lx44z Link_root__bCgPD" href="#description-25" aria-current="false">Description: Site push failed</a></li><li data-level="3"><a class="spectra-Link-root HeadingMap_link__lx44z Link_root__bCgPD" href="#solution-25" aria-current="false">Solution</a></li></ol></li><li data-level="2"><a class="spectra-Link-root HeadingMap_link__lx44z Link_root__bCgPD" href="#dk0027" aria-current="false">DK0027</a><ol class="HeadingMap_list__c8oA8"><li data-level="3"><a class="spectra-Link-root HeadingMap_link__lx44z Link_root__bCgPD" href="#description-26" aria-current="false">Description: Missing host file entry</a></li><li data-level="3"><a class="spectra-Link-root HeadingMap_link__lx44z Link_root__bCgPD" href="#solution-26" aria-current="false">Solution</a></li></ol></li><li data-level="2"><a class="spectra-Link-root HeadingMap_link__lx44z Link_root__bCgPD" href="#dk0029" aria-current="false">DK0029</a><ol class="HeadingMap_list__c8oA8"><li data-level="3"><a class="spectra-Link-root HeadingMap_link__lx44z Link_root__bCgPD" href="#description-28" aria-current="false">Description: Can’t create mysql dump</a></li><li data-level="3"><a class="spectra-Link-root HeadingMap_link__lx44z Link_root__bCgPD" href="#solution-28" aria-current="false">Solution</a></li></ol></li><li data-level="2"><a class="spectra-Link-root HeadingMap_link__lx44z Link_root__bCgPD" href="#dk0030" aria-current="false">DK0030</a><ol class="HeadingMap_list__c8oA8"><li data-level="3"><a class="spectra-Link-root HeadingMap_link__lx44z Link_root__bCgPD" href="#description-29" aria-current="false">Description: OPERATION INTERRUPTED</a></li><li data-level="3"><a class="spectra-Link-root HeadingMap_link__lx44z Link_root__bCgPD" href="#solution-29" aria-current="false">Solution</a></li></ol></li><li data-level="2"><a class="spectra-Link-root HeadingMap_link__lx44z Link_root__bCgPD" href="#dk0031" aria-current="false">DK0031</a><ol class="HeadingMap_list__c8oA8"><li data-level="3"><a class="spectra-Link-root HeadingMap_link__lx44z Link_root__bCgPD" href="#description-30" aria-current="false">Description: Port 80 or 443 is used.</a></li><li data-level="3"><a class="spectra-Link-root HeadingMap_link__lx44z Link_root__bCgPD" href="#solution-30" aria-current="false">Solution</a><ol class="HeadingMap_list__c8oA8"></ol></li></ol></li><li data-level="2"><a class="spectra-Link-root HeadingMap_link__lx44z Link_root__bCgPD" href="#dk-0032" aria-current="false">DK0032</a><ol class="HeadingMap_list__c8oA8"><li data-level="3"><a class="spectra-Link-root HeadingMap_link__lx44z Link_root__bCgPD" href="#description" aria-current="false">Description</a></li><li data-level="3"><a class="spectra-Link-root HeadingMap_link__lx44z Link_root__bCgPD" href="#solution" aria-current="false">Solution</a></li></ol></li><li data-level="2"><a class="spectra-Link-root HeadingMap_link__lx44z Link_root__bCgPD" href="#dk-0033" aria-current="false">DK0033</a><ol class="HeadingMap_list__c8oA8"><li data-level="3"><a class="spectra-Link-root HeadingMap_link__lx44z Link_root__bCgPD" href="#description-cant-connect-to-database" aria-current="false">Description: Can’t connect to database</a></li><li data-level="3"><a class="spectra-Link-root HeadingMap_link__lx44z Link_root__bCgPD" href="#solution-1" aria-current="false">Solution</a></li></ol></li><li data-level="2"><a class="spectra-Link-root HeadingMap_link__lx44z Link_root__bCgPD" href="#dk-0034" aria-current="false">DK0034</a><ol class="HeadingMap_list__c8oA8"><li data-level="3"><a class="spectra-Link-root HeadingMap_link__lx44z Link_root__bCgPD" href="#description-please-restart-your-computer-to-finish-installation" aria-current="false">Description: Please restart your computer to finish installation.</a></li><li data-level="3"><a class="spectra-Link-root HeadingMap_link__lx44z Link_root__bCgPD" href="#solution-2" aria-current="false">Solution</a></li></ol></li><li data-level="2"><a class="spectra-Link-root HeadingMap_link__lx44z Link_root__bCgPD" href="#dk-0035" aria-current="false">DK0035</a><ol class="HeadingMap_list__c8oA8"><li data-level="3"><a class="spectra-Link-root HeadingMap_link__lx44z Link_root__bCgPD" href="#description-3" aria-current="false">Description</a></li><li data-level="3"><a class="spectra-Link-root HeadingMap_link__lx44z Link_root__bCgPD" href="#solution-3" aria-current="false">Solution</a></li></ol></li><li data-level="2"><a class="spectra-Link-root HeadingMap_link__lx44z Link_root__bCgPD" href="#dk-0036" aria-current="false">DK0036</a><ol class="HeadingMap_list__c8oA8"><li data-level="3"><a class="spectra-Link-root HeadingMap_link__lx44z Link_root__bCgPD" href="#description-4" aria-current="false">Description</a></li><li data-level="3"><a class="spectra-Link-root HeadingMap_link__lx44z Link_root__bCgPD" href="#solution-4" aria-current="false">Solution</a></li></ol></li><li data-level="2"><a class="spectra-Link-root HeadingMap_link__lx44z Link_root__bCgPD" href="#dk-0037" aria-current="false">DK0037</a><ol class="HeadingMap_list__c8oA8"><li data-level="3"><a class="spectra-Link-root HeadingMap_link__lx44z Link_root__bCgPD" href="#description-container-not-found" aria-current="false">Description: Container not found</a></li><li data-level="3"><a class="spectra-Link-root HeadingMap_link__lx44z Link_root__bCgPD" href="#solution-5" aria-current="false">Solution</a></li></ol></li><li data-level="2"><a class="spectra-Link-root HeadingMap_link__lx44z Link_root__bCgPD" href="#dk-0038" aria-current="false">DK0038</a><ol class="HeadingMap_list__c8oA8"><li data-level="3"><a class="spectra-Link-root HeadingMap_link__lx44z Link_root__bCgPD" href="#description-set-wp-config" aria-current="false">Description: Set WP config</a></li><li data-level="3"><a class="spectra-Link-root HeadingMap_link__lx44z Link_root__bCgPD" href="#solution-6" aria-current="false">Solution</a></li></ol></li><li data-level="2"><a class="spectra-Link-root HeadingMap_link__lx44z Link_root__bCgPD" href="#dk-0039" aria-current="false">DK0039</a><ol class="HeadingMap_list__c8oA8"><li data-level="3"><a class="spectra-Link-root HeadingMap_link__lx44z Link_root__bCgPD" href="#description-docker-stops-common" aria-current="false">Description: Docker stops common</a></li><li data-level="3"><a class="spectra-Link-root HeadingMap_link__lx44z Link_root__bCgPD" href="#solution-7" aria-current="false">Solution</a></li></ol></li><li data-level="2"><a class="spectra-Link-root HeadingMap_link__lx44z Link_root__bCgPD" href="#dk-0040" aria-current="false">DK0040</a><ol class="HeadingMap_list__c8oA8"><li data-level="3"><a class="spectra-Link-root HeadingMap_link__lx44z Link_root__bCgPD" href="#description-could-not-renew-the-ssh-key" aria-current="false">Description: Could not renew the ssh key.</a></li><li data-level="3"><a class="spectra-Link-root HeadingMap_link__lx44z Link_root__bCgPD" href="#solution-8" aria-current="false">Solution</a></li></ol></li><li data-level="2"><a class="spectra-Link-root HeadingMap_link__lx44z Link_root__bCgPD" href="#dk-0041" aria-current="false">DK0041</a><ol class="HeadingMap_list__c8oA8"><li data-level="3"><a class="spectra-Link-root HeadingMap_link__lx44z Link_root__bCgPD" href="#description-invalid-twofa-only-authy-and-totp-twofa-are-supported" aria-current="false">Description: Invalid TwoFA. Only Authy and TOTP TwoFA are supported.</a></li><li data-level="3"><a class="spectra-Link-root HeadingMap_link__lx44z Link_root__bCgPD" href="#solution-9" aria-current="false">Solution</a></li></ol></li><li data-level="2"><a class="spectra-Link-root HeadingMap_link__lx44z Link_root__bCgPD" href="#dk-0044" aria-current="false">DK0044</a><ol class="HeadingMap_list__c8oA8"><li data-level="3"><a class="spectra-Link-root HeadingMap_link__lx44z Link_root__bCgPD" href="#description-cant-write-to-certificate-store" aria-current="false">Description: Can’t write to Certificate store</a></li><li data-level="3"><a class="spectra-Link-root HeadingMap_link__lx44z Link_root__bCgPD" href="#solution-10" aria-current="false">Solution</a></li></ol></li><li data-level="2"><a class="spectra-Link-root HeadingMap_link__lx44z Link_root__bCgPD" href="#dk-0045" aria-current="false">DK0045</a><ol class="HeadingMap_list__c8oA8"><li data-level="3"><a class="spectra-Link-root HeadingMap_link__lx44z Link_root__bCgPD" href="#description-certificate-is-not-verified" aria-current="false">Description: Certificate is not verified</a></li><li data-level="3"><a class="spectra-Link-root HeadingMap_link__lx44z Link_root__bCgPD" href="#solution-11" aria-current="false">Solution</a></li></ol></li><li data-level="2"><a class="spectra-Link-root HeadingMap_link__lx44z Link_root__bCgPD" href="#dk-0046" aria-current="false">DK0046</a><ol class="HeadingMap_list__c8oA8"><li data-level="3"><a class="spectra-Link-root HeadingMap_link__lx44z Link_root__bCgPD" href="#description-failed-to-install-certutil-package" aria-current="false">Description: Failed to install certutil package</a></li><li data-level="3"><a class="spectra-Link-root HeadingMap_link__lx44z Link_root__bCgPD" href="#solution-12" aria-current="false">Solution</a></li></ol></li><li data-level="2"><a class="spectra-Link-root HeadingMap_link__lx44z Link_root__bCgPD" href="#dk-0047" aria-current="false">DK0047</a><ol class="HeadingMap_list__c8oA8"><li data-level="3"><a class="spectra-Link-root HeadingMap_link__lx44z Link_root__bCgPD" href="#description-devkinsta-couldnt-overwrite-sites-ini-site-creation-is-failed" aria-current="false">Description: DevKinsta couldn’t overwrite sites.ini. Site creation is failed.</a></li><li data-level="3"><a class="spectra-Link-root HeadingMap_link__lx44z Link_root__bCgPD" href="#solution-13" aria-current="false">Solution</a></li></ol></li><li data-level="2"><a class="spectra-Link-root HeadingMap_link__lx44z Link_root__bCgPD" href="#dk-0048" aria-current="false">DK0048</a><ol class="HeadingMap_list__c8oA8"><li data-level="3"><a class="spectra-Link-root HeadingMap_link__lx44z Link_root__bCgPD" href="#description-you-dont-have-the-necessary-privileges-to-start-the-docker-client-please-set-the-required-permissions-and-try-again" aria-current="false">Description: You don’t have the necessary privileges to start the Docker client. Please set the required permissions and try again.</a></li><li data-level="3"><a class="spectra-Link-root HeadingMap_link__lx44z Link_root__bCgPD" href="#solution-14" aria-current="false">Solution</a></li></ol></li><li data-level="2"><a class="spectra-Link-root HeadingMap_link__lx44z Link_root__bCgPD" href="#dk-0049" aria-current="false">DK0049</a><ol class="HeadingMap_list__c8oA8"><li data-level="3"><a class="spectra-Link-root HeadingMap_link__lx44z Link_root__bCgPD" href="#description-could-not-delete-sites-content" aria-current="false">Description: Could not delete site’s content.</a></li><li data-level="3"><a class="spectra-Link-root HeadingMap_link__lx44z Link_root__bCgPD" href="#solution-15" aria-current="false">Solution</a></li></ol></li><li data-level="2"><a class="spectra-Link-root HeadingMap_link__lx44z Link_root__bCgPD" href="#dk-0050" aria-current="false">DK0050</a><ol class="HeadingMap_list__c8oA8"><li data-level="3"><a class="spectra-Link-root HeadingMap_link__lx44z Link_root__bCgPD" href="#description-could-not-delete-site-entry-from-sites-ini" aria-current="false">Description: Could not delete site entry from sites.ini.</a></li><li data-level="3"><a class="spectra-Link-root HeadingMap_link__lx44z Link_root__bCgPD" href="#solution-16" aria-current="false">Solution</a></li></ol></li><li data-level="2"><a class="spectra-Link-root HeadingMap_link__lx44z Link_root__bCgPD" href="#dk-0051" aria-current="false">DK0051</a><ol class="HeadingMap_list__c8oA8"><li data-level="3"><a class="spectra-Link-root HeadingMap_link__lx44z Link_root__bCgPD" href="#description-could-not-delete-the-database" aria-current="false">Description: Could not delete the database.</a></li><li data-level="3"><a class="spectra-Link-root HeadingMap_link__lx44z Link_root__bCgPD" href="#solution-17" aria-current="false">Solution</a></li></ol></li><li data-level="2"><a class="spectra-Link-root HeadingMap_link__lx44z Link_root__bCgPD" href="#dk-0052" aria-current="false">DK0052</a><ol class="HeadingMap_list__c8oA8"><li data-level="3"><a class="spectra-Link-root HeadingMap_link__lx44z Link_root__bCgPD" href="#description-could-not-save-php-ini-content" aria-current="false">Description: Could not save php.ini content</a></li><li data-level="3"><a class="spectra-Link-root HeadingMap_link__lx44z Link_root__bCgPD" href="#solution-18" aria-current="false">Solution</a></li></ol></li><li data-level="2"><a class="spectra-Link-root HeadingMap_link__lx44z Link_root__bCgPD" href="#dk-0053" aria-current="false">DK0053</a><ol class="HeadingMap_list__c8oA8"><li data-level="3"><a class="spectra-Link-root HeadingMap_link__lx44z Link_root__bCgPD" href="#description-could-not-save-php-ini-content-1" aria-current="false">Description: Could not save php.ini content</a></li><li data-level="3"><a class="spectra-Link-root HeadingMap_link__lx44z Link_root__bCgPD" href="#solution-19" aria-current="false">Solution</a></li></ol></li><li data-level="2"><a class="spectra-Link-root HeadingMap_link__lx44z Link_root__bCgPD" href="#dk-0054" aria-current="false">DK0054</a><ol class="HeadingMap_list__c8oA8"><li data-level="3"><a class="spectra-Link-root HeadingMap_link__lx44z Link_root__bCgPD" href="#description-could-not-update-sites-ini-with-the-new-ports" aria-current="false">Description: Could not update sites.ini with the new ports.</a></li><li data-level="3"><a class="spectra-Link-root HeadingMap_link__lx44z Link_root__bCgPD" href="#solution-20" aria-current="false">Solution</a></li></ol></li><li data-level="2"><a class="spectra-Link-root HeadingMap_link__lx44z Link_root__bCgPD" href="#dk-0055" aria-current="false">DK0055</a><ol class="HeadingMap_list__c8oA8"><li data-level="3"><a class="spectra-Link-root HeadingMap_link__lx44z Link_root__bCgPD" href="#description-could-not-recreate-nginx-container-with-new-ports" aria-current="false">Description: Could not recreate Nginx container with new ports.</a></li><li data-level="3"><a class="spectra-Link-root HeadingMap_link__lx44z Link_root__bCgPD" href="#solution-21" aria-current="false">Solution</a></li></ol></li><li data-level="2"><a class="spectra-Link-root HeadingMap_link__lx44z Link_root__bCgPD" href="#dk-0056" aria-current="false">DK0056</a><ol class="HeadingMap_list__c8oA8"><li data-level="3"><a class="spectra-Link-root HeadingMap_link__lx44z Link_root__bCgPD" href="#description-could-not-update-site-urls-with-new-ports" aria-current="false">Description: Could not update site URLs with new ports.</a></li><li data-level="3"><a class="spectra-Link-root HeadingMap_link__lx44z Link_root__bCgPD" href="#solution-22" aria-current="false">Solution</a></li></ol></li><li data-level="2"><a class="spectra-Link-root HeadingMap_link__lx44z Link_root__bCgPD" href="#dk-0058" aria-current="false">DK0058</a><ol class="HeadingMap_list__c8oA8"><li data-level="3"><a class="spectra-Link-root HeadingMap_link__lx44z Link_root__bCgPD" href="#description-failed-to-copy-the-site-folder" aria-current="false">Description: Failed to copy the site folder.</a></li><li data-level="3"><a class="spectra-Link-root HeadingMap_link__lx44z Link_root__bCgPD" href="#solution-23" aria-current="false">Solution</a></li></ol></li><li data-level="2"><a class="spectra-Link-root HeadingMap_link__lx44z Link_root__bCgPD" href="#dk-0059" aria-current="false">DK0059</a><ol class="HeadingMap_list__c8oA8"><li data-level="3"><a class="spectra-Link-root HeadingMap_link__lx44z Link_root__bCgPD" href="#description-failed-to-copy-the-database" aria-current="false">Description: Failed to copy the database.</a></li><li data-level="3"><a class="spectra-Link-root HeadingMap_link__lx44z Link_root__bCgPD" href="#solution-24" aria-current="false">Solution</a></li></ol></li><li data-level="2"><a class="spectra-Link-root HeadingMap_link__lx44z Link_root__bCgPD" href="#dk-0060" aria-current="false">DK0060</a><ol class="HeadingMap_list__c8oA8"><li data-level="3"><a class="spectra-Link-root HeadingMap_link__lx44z Link_root__bCgPD" href="#description-failed-to-update-the-database" aria-current="false">Description: Failed to update the database.</a></li><li data-level="3"><a class="spectra-Link-root HeadingMap_link__lx44z Link_root__bCgPD" href="#solution-25" aria-current="false">Solution</a></li></ol></li><li data-level="2"><a class="spectra-Link-root HeadingMap_link__lx44z Link_root__bCgPD" href="#dk-0061" aria-current="false">DK0061</a><ol class="HeadingMap_list__c8oA8"><li data-level="3"><a class="spectra-Link-root HeadingMap_link__lx44z Link_root__bCgPD" href="#description-failed-to-delete-the-old-sites-data" aria-current="false">Description: Failed to delete the old site’s data.</a></li><li data-level="3"><a class="spectra-Link-root HeadingMap_link__lx44z Link_root__bCgPD" href="#solution-26" aria-current="false">Solution</a></li></ol></li><li data-level="2"><a class="spectra-Link-root HeadingMap_link__lx44z Link_root__bCgPD" href="#dk-0062" aria-current="false">DK0062</a><ol class="HeadingMap_list__c8oA8"><li data-level="3"><a class="spectra-Link-root HeadingMap_link__lx44z Link_root__bCgPD" href="#description-failed-to-add-certification-to-the-store" aria-current="false">Description: Failed to add certification to the store.</a></li><li data-level="3"><a class="spectra-Link-root HeadingMap_link__lx44z Link_root__bCgPD" href="#solution-27" aria-current="false">Solution</a></li></ol></li><li data-level="2"><a class="spectra-Link-root HeadingMap_link__lx44z Link_root__bCgPD" href="#dk-0063" aria-current="false">DK0063</a><ol class="HeadingMap_list__c8oA8"><li data-level="3"><a class="spectra-Link-root HeadingMap_link__lx44z Link_root__bCgPD" href="#description-failed-to-restart-a-docker-container" aria-current="false">Description: Failed to restart a Docker container</a></li><li data-level="3"><a class="spectra-Link-root HeadingMap_link__lx44z Link_root__bCgPD" href="#solution-28" aria-current="false">Solution</a></li></ol></li><li data-level="2"><a class="spectra-Link-root HeadingMap_link__lx44z Link_root__bCgPD" href="#dk-0064" aria-current="false">DK0064</a><ol class="HeadingMap_list__c8oA8"><li data-level="3"><a class="spectra-Link-root HeadingMap_link__lx44z Link_root__bCgPD" href="#description-couldnt-remove-remote-files" aria-current="false">Description: Couldn’t remove remote files.</a></li><li data-level="3"><a class="spectra-Link-root HeadingMap_link__lx44z Link_root__bCgPD" href="#solution-29" aria-current="false">Solution</a></li></ol></li><li data-level="2"><a class="spectra-Link-root HeadingMap_link__lx44z Link_root__bCgPD" href="#dk-0065" aria-current="false">DK0065</a><ol class="HeadingMap_list__c8oA8"><li data-level="3"><a class="spectra-Link-root HeadingMap_link__lx44z Link_root__bCgPD" href="#description-failed-to-upload-local-files" aria-current="false">Description: Failed to upload local files</a></li><li data-level="3"><a class="spectra-Link-root HeadingMap_link__lx44z Link_root__bCgPD" href="#solution-30" aria-current="false">Solution</a></li></ol></li><li data-level="2"><a class="spectra-Link-root HeadingMap_link__lx44z Link_root__bCgPD" href="#dk-0066" aria-current="false">DK0066</a><ol class="HeadingMap_list__c8oA8"><li data-level="3"><a class="spectra-Link-root HeadingMap_link__lx44z Link_root__bCgPD" href="#description-failed-to-import-database-dump" aria-current="false">Description: Failed to import database dump</a></li><li data-level="3"><a class="spectra-Link-root HeadingMap_link__lx44z Link_root__bCgPD" href="#solution-31" aria-current="false">Solution</a></li></ol></li><li data-level="2"><a class="spectra-Link-root HeadingMap_link__lx44z Link_root__bCgPD" href="#dk-0067" aria-current="false">DK0067</a><ol class="HeadingMap_list__c8oA8"><li data-level="3"><a class="spectra-Link-root HeadingMap_link__lx44z Link_root__bCgPD" href="#description-failed-to-run-search-and-replace" aria-current="false">Description: Failed to run search and replace</a></li><li data-level="3"><a class="spectra-Link-root HeadingMap_link__lx44z Link_root__bCgPD" href="#solution-32" aria-current="false">Solution</a></li></ol></li><li data-level="2"><a class="spectra-Link-root HeadingMap_link__lx44z Link_root__bCgPD" href="#dk-0068" aria-current="false">DK0068</a><ol class="HeadingMap_list__c8oA8"><li data-level="3"><a class="spectra-Link-root HeadingMap_link__lx44z Link_root__bCgPD" href="#description-failed-to-create-site-backups-when-trying-to-change-ports" aria-current="false">Description: Failed to create site backups when trying to change ports.</a></li><li data-level="3"><a class="spectra-Link-root HeadingMap_link__lx44z Link_root__bCgPD" href="#solution-33" aria-current="false">Solution</a></li></ol></li><li data-level="2"><a class="spectra-Link-root HeadingMap_link__lx44z Link_root__bCgPD" href="#dk-0070" aria-current="false">DK0070</a><ol class="HeadingMap_list__c8oA8"><li data-level="3"><a class="spectra-Link-root HeadingMap_link__lx44z Link_root__bCgPD" href="#description-failed-to-delete-dns-record" aria-current="false">Description: Failed to delete DNS record.</a></li><li data-level="3"><a class="spectra-Link-root HeadingMap_link__lx44z Link_root__bCgPD" href="#solution-34" aria-current="false">Solution</a></li></ol></li><li data-level="2"><a class="spectra-Link-root HeadingMap_link__lx44z Link_root__bCgPD" href="#dk-0071" aria-current="false">DK0071</a><ol class="HeadingMap_list__c8oA8"><li data-level="3"><a class="spectra-Link-root HeadingMap_link__lx44z Link_root__bCgPD" href="#description-failed-to-add-dns-record" aria-current="false">Description: Failed to add DNS record.</a></li><li data-level="3"><a class="spectra-Link-root HeadingMap_link__lx44z Link_root__bCgPD" href="#solution-35" aria-current="false">Solution</a></li></ol></li><li data-level="2"><a class="spectra-Link-root HeadingMap_link__lx44z Link_root__bCgPD" href="#dk-0072" aria-current="false">DK0072</a><ol class="HeadingMap_list__c8oA8"><li data-level="3"><a class="spectra-Link-root HeadingMap_link__lx44z Link_root__bCgPD" href="#description-could-not-delete-site-config-file" aria-current="false">Description: Could not delete site config file</a></li><li data-level="3"><a class="spectra-Link-root HeadingMap_link__lx44z Link_root__bCgPD" href="#solution-36" aria-current="false">Solution</a></li></ol></li><li data-level="2"><a class="spectra-Link-root HeadingMap_link__lx44z Link_root__bCgPD" href="#dk-0073" aria-current="false">DK0073</a><ol class="HeadingMap_list__c8oA8"><li data-level="3"><a class="spectra-Link-root HeadingMap_link__lx44z Link_root__bCgPD" href="#description-could-not-restart-nginx-service" aria-current="false">Description: Could not restart Nginx service</a></li><li data-level="3"><a class="spectra-Link-root HeadingMap_link__lx44z Link_root__bCgPD" href="#solution-37" aria-current="false">Solution</a></li></ol></li><li data-level="2"><a class="spectra-Link-root HeadingMap_link__lx44z Link_root__bCgPD" href="#dk-0074" aria-current="false">DK0074</a><ol class="HeadingMap_list__c8oA8"><li data-level="3"><a class="spectra-Link-root HeadingMap_link__lx44z Link_root__bCgPD" href="#description-failed-to-create-site-backup" aria-current="false">Description: Failed to create site backup.</a></li><li data-level="3"><a class="spectra-Link-root HeadingMap_link__lx44z Link_root__bCgPD" href="#solution-38" aria-current="false">Solution</a></li></ol></li><li data-level="2"><a class="spectra-Link-root HeadingMap_link__lx44z Link_root__bCgPD" href="#dk-0075" aria-current="false">DK0075</a><ol class="HeadingMap_list__c8oA8"><li data-level="3"><a class="spectra-Link-root HeadingMap_link__lx44z Link_root__bCgPD" href="#description-failed-to-restore-the-site-backup" aria-current="false">Description: Failed to restore the site backup.</a></li><li data-level="3"><a class="spectra-Link-root HeadingMap_link__lx44z Link_root__bCgPD" href="#solution-39" aria-current="false">Solution</a></li></ol></li><li data-level="2"><a class="spectra-Link-root HeadingMap_link__lx44z Link_root__bCgPD" href="#dk-0076" aria-current="false">DK0076</a><ol class="HeadingMap_list__c8oA8"><li data-level="3"><a class="spectra-Link-root HeadingMap_link__lx44z Link_root__bCgPD" href="#description-couldnt-install-wordpress-plugin" aria-current="false">Description: Couldn’t install WordPress plugin</a></li><li data-level="3"><a class="spectra-Link-root HeadingMap_link__lx44z Link_root__bCgPD" href="#solution-40" aria-current="false">Solution</a></li></ol></li><li data-level="2"><a class="spectra-Link-root HeadingMap_link__lx44z Link_root__bCgPD" href="#dk-0077" aria-current="false">DK0077</a><ol class="HeadingMap_list__c8oA8"><li data-level="3"><a class="spectra-Link-root HeadingMap_link__lx44z Link_root__bCgPD" href="#description-couldnt-remove-wordpress-plugin" aria-current="false">Description: Couldn’t remove WordPress plugin</a></li><li data-level="3"><a class="spectra-Link-root HeadingMap_link__lx44z Link_root__bCgPD" href="#solution-41" aria-current="false">Solution</a></li></ol></li><li data-level="2"><a class="spectra-Link-root HeadingMap_link__lx44z Link_root__bCgPD" href="#dk-0078" aria-current="false">DK0078</a><ol class="HeadingMap_list__c8oA8"><li data-level="3"><a class="spectra-Link-root HeadingMap_link__lx44z Link_root__bCgPD" href="#description-couldnt-update-wordpress-option" aria-current="false">Description: Couldn’t update WordPress option</a></li><li data-level="3"><a class="spectra-Link-root HeadingMap_link__lx44z Link_root__bCgPD" href="#solution-42" aria-current="false">Solution</a></li></ol></li><li data-level="2"><a class="spectra-Link-root HeadingMap_link__lx44z Link_root__bCgPD" href="#dk-0081" aria-current="false">DK0081</a><ol class="HeadingMap_list__c8oA8"><li data-level="3"><a class="spectra-Link-root HeadingMap_link__lx44z Link_root__bCgPD" href="#description-parsing-wp-config-php-file-failed" aria-current="false">Description: Parsing wp-config.php file failed.</a></li><li data-level="3"><a class="spectra-Link-root HeadingMap_link__lx44z Link_root__bCgPD" href="#solution-43" aria-current="false">Solution</a></li></ol></li><li data-level="2"><a class="spectra-Link-root HeadingMap_link__lx44z Link_root__bCgPD" href="#dk-0082" aria-current="false">DK0082</a><ol class="HeadingMap_list__c8oA8"><li data-level="3"><a class="spectra-Link-root HeadingMap_link__lx44z Link_root__bCgPD" href="#description-load-remote-file-system-error" aria-current="false">Description: Load remote file system error.</a></li><li data-level="3"><a class="spectra-Link-root HeadingMap_link__lx44z Link_root__bCgPD" href="#solution-44" aria-current="false">Solution</a></li></ol></li><li data-level="2"><a class="spectra-Link-root HeadingMap_link__lx44z Link_root__bCgPD" href="#dk-0083" aria-current="false">DK0083</a><ol class="HeadingMap_list__c8oA8"><li data-level="3"><a class="spectra-Link-root HeadingMap_link__lx44z Link_root__bCgPD" href="#description-volume-path-is-not-supported" aria-current="false">Description: Volume path is not supported.</a></li><li data-level="3"><a class="spectra-Link-root HeadingMap_link__lx44z Link_root__bCgPD" href="#solution-45" aria-current="false">Solution</a></li></ol></li><li data-level="2"><a class="spectra-Link-root HeadingMap_link__lx44z Link_root__bCgPD" href="#deprecated-error-codes" aria-current="false">Deprecated error codes</a><ol class="HeadingMap_list__c8oA8"><li data-level="3"><a class="spectra-Link-root HeadingMap_link__lx44z Link_root__bCgPD" href="#dk-0007-couldnt-download-docker" aria-current="false">DK0007: Couldn’t download Docker.</a></li><li data-level="3"><a class="spectra-Link-root HeadingMap_link__lx44z Link_root__bCgPD" href="#dk-0028-you-didnt-grant-permission-for-edit-the-host-file" aria-current="false">DK0028: You didn’t grant permission for edit the host file.</a></li><li data-level="3"><a class="spectra-Link-root HeadingMap_link__lx44z Link_root__bCgPD" href="#dk-0057-we-cannot-display-emails-on-computers-with-m-1-chip" aria-current="false">DK0057: We cannot display emails on computers with M1 chip.</a></li></ol></li></ol></nav></aside></article></main><footer class="DocsFooter_root__jSp18"><div class="DocsFooter_container__sZbV7 container"><div class="DocsFooter_row__WeKbA"><a aria-label="Kinsta Docs Homepage" class="DocsFooter_homeLink__4fF1U" href="/en/docs/"><svg fill="none" height="24" width="129" xmlns="http://www.w3.org/2000/svg"><path d="M0 21.116h3.267v-5.978H9.09c.726 0 1.089.357 1.089 1.07v4.908h3.267v-4.25c0-1.096-.191-1.96-.572-2.591-.382-.63-.998-1.092-1.852-1.384.781-.366 1.378-.981 1.796-1.851.418-.868.625-1.924.625-3.166v-.357h-3.267v.63c0 1.37-.298 2.386-.898 3.043-.6.657-1.535.988-2.803.988H3.265V5.023H0v16.093ZM17.582 6.448c.6 0 1.089-.183 1.47-.548.382-.366.572-.84.572-1.426 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Give the suggested solutions a try, and if the issue persists, report it to the \",[\"$\",\"a\",\"1\",{\"href\":\"https://community.kinsta.com/c/devkinsta/bug-reports/\",\"target\":\"_blank\",\"rel\":\"noopener noreferrer\",\"children\":\"DevKinsta Community Forum\"}],\".\"]}],[\"$\",\"$L29\",\"2\",{\"id\":\"viewing-the-application-log-file\",\"level\":2,\"withAnchor\":true,\"children\":\"Viewing the application log file\"}],[\"$\",\"p\",\"4\",{\"children\":[[\"$\",\"ins\",\"0\",{\"children\":\"$undefined\"}],\"Checking the application log file (main.log) is sometimes recommended for investigating errors. This log file can be accessed from the Help and Support screen in DevKinsta; click the question mark (?) icon in the left sidebar, then click \",[\"$\",\"strong\",\"2\",{\"children\":\"Reveal log file in File Manager\"}],\" under the \",[\"$\",\"strong\",\"4\",{\"children\":\"Support forum\"}],\" heading. On macOS, you can also go to \",[\"$\",\"strong\",\"6\",{\"children\":\"Help\"}],\" \u003e \",[\"$\",\"strong\",\"8\",{\"children\":\"Reveal log\"}],\" file in the DevKinsta application menu at the top of the screen.\"]}],[\"$\",\"p\",\"6\",{\"children\":\"If you’re unable to start DevKinsta and access the log file through the Help and Support screen, you can open and view the log file manually on your computer. The path to the application log file (main.log) varies slightly between operating systems.\"}],[\"$\",\"$L29\",\"8\",{\"id\":\"windows\",\"level\":3,\"withAnchor\":true,\"children\":\"Windows\"}],[\"$\",\"$L2a\",\"10\",{\"copiable\":true,\"language\":\"txt\",\"children\":\"%userprofile%\\\\AppData\\\\Roaming\\\\DevKinsta\\\\logs\"}],[\"$\",\"$L29\",\"12\",{\"id\":\"mac\",\"level\":3,\"withAnchor\":true,\"children\":\"Mac\"}],[\"$\",\"$L2a\",\"14\",{\"copiable\":true,\"language\":\"txt\",\"children\":\"/Users/\u003cyourusername\u003e/Library/Logs/DevKinsta\"}],[\"$\",\"$L29\",\"16\",{\"id\":\"linux\",\"level\":3,\"withAnchor\":true,\"children\":\"Linux\"}],[\"$\",\"$L2a\",\"18\",{\"copiable\":true,\"language\":\"txt\",\"children\":\"~/.config/DevKinsta/logs on Ubuntu\"}],[\"$\",\"$L29\",\"20\",{\"id\":\"dk0001\",\"level\":2,\"withAnchor\":true,\"children\":\"DK0001\"}],[\"$\",\"$L29\",\"22\",{\"id\":\"description\",\"level\":3,\"withAnchor\":true,\"children\":\"Description: Not enough free disk space.\"}],[\"$\",\"p\",\"24\",{\"children\":\"During certain actions (DevKinsta installation, site creation, site import from MyKinsta, etc.), DevKinsta checks the currently available disk space. This error appears when there is not enough disk space on your local machine.\"}],[\"$\",\"$L29\",\"26\",{\"id\":\"solution\",\"level\":3,\"withAnchor\":true,\"children\":\"Solution\"}],[\"$\",\"p\",\"28\",{\"children\":\"Free up disk space on your computer, and repeat the action that caused the initial error.\"}],[\"$\",\"$L29\",\"30\",{\"id\":\"dk0002\",\"level\":2,\"withAnchor\":true,\"children\":\"DK0002\"}],[\"$\",\"$L29\",\"32\",{\"id\":\"description-1\",\"level\":3,\"withAnchor\":true,\"children\":\"Description: There is no internet connection.\"}],[\"$\",\"p\",\"34\",{\"children\":\"During certain actions (DevKinsta installation, site import from MyKinsta, etc.), DevKinsta checks for a stable Internet connection. This error appears if your local machine is not connected to the Internet.\"}],[\"$\",\"$L29\",\"36\",{\"id\":\"solution-1\",\"level\":3,\"withAnchor\":true,\"children\":\"Solution\"}],[\"$\",\"p\",\"38\",{\"children\":\"Ensure your computer is connected to the Internet, and repeat the action that caused the initial error.\"}],[\"$\",\"$L29\",\"40\",{\"id\":\"dk0003\",\"level\":2,\"withAnchor\":true,\"children\":\"DK0003\"}],[\"$\",\"$L29\",\"42\",{\"id\":\"description-2\",\"level\":3,\"withAnchor\":true,\"children\":\"Description: Couldn’t install Docker.\"}],[\"$\",\"p\",\"44\",{\"children\":\"This error appears when DevKinsta can’t install Docker Desktop; this may be due to insufficient system resources.\"}],[\"$\",\"$L29\",\"46\",{\"id\":\"solution-2\",\"level\":3,\"withAnchor\":true,\"children\":\"Solution\"}],[\"$\",\"p\",\"48\",{\"children\":[\"Ensure your computer aligns with the \",[\"$\",\"$L2b\",\"1\",{\"href\":\"https://kinsta.com/docs/devkinsta/devkinsta-getting-started/installation/\",\"children\":\"system requirements\"}],\" and try to install Docker Desktop manually. 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Please try to start Docker manually.\"}],[\"$\",\"p\",\"54\",{\"children\":\"DevKinsta couldn’t start Docker Desktop.\"}],[\"$\",\"$L29\",\"56\",{\"id\":\"solution-3\",\"level\":3,\"withAnchor\":true,\"children\":\"Solution\"}],[\"$\",\"p\",\"58\",{\"children\":\"Start Docker Desktop manually and then restart DevKinsta.\"}],[\"$\",\"$L29\",\"60\",{\"id\":\"dk0005\",\"level\":2,\"withAnchor\":true,\"children\":\"DK0005\"}],[\"$\",\"$L29\",\"62\",{\"id\":\"description-4\",\"level\":3,\"withAnchor\":true,\"children\":\"Description: Couldn’t create Docker containers.\"}],[\"$\",\"p\",\"64\",{\"children\":\"DevKinsta couldn’t create the Docker containers.\"}],[\"$\",\"$L29\",\"66\",{\"id\":\"solution-4\",\"level\":3,\"withAnchor\":true,\"children\":\"Solution\"}],[\"$\",\"p\",\"68\",{\"children\":\"Restart Docker Desktop manually and then restart DevKinsta.\"}],[\"$\",\"$L29\",\"70\",{\"id\":\"dk0006\",\"level\":2,\"withAnchor\":true,\"children\":\"DK0006\"}],[\"$\",\"$L29\",\"72\",{\"id\":\"description-5\",\"level\":3,\"withAnchor\":true,\"children\":\"Description: Couldn’t download Docker images.\"}],[\"$\",\"p\",\"74\",{\"children\":\"DevKinsta couldn’t load the required Docker images; this is usually due to an unstable internet connection.\"}],[\"$\",\"$L29\",\"76\",{\"id\":\"solution-5\",\"level\":3,\"withAnchor\":true,\"children\":\"Solution\"}],[\"$\",\"p\",\"78\",{\"children\":\"Check your internet connection. If it is stable, restart DevKinsta.\"}],[\"$\",\"$L29\",\"80\",{\"id\":\"dk0008\",\"level\":2,\"withAnchor\":true,\"children\":\"DK0008\"}],[\"$\",\"$L29\",\"82\",{\"id\":\"description-7\",\"level\":3,\"withAnchor\":true,\"children\":\"Description: Couldn’t fetch IP.\"}],[\"$\",\"p\",\"84\",{\"children\":\"DevKinsta couldn’t find Docker’s IP address.\"}],[\"$\",\"$L29\",\"86\",{\"id\":\"solution-7\",\"level\":3,\"withAnchor\":true,\"children\":\"Solution\"}],[\"$\",\"p\",\"88\",{\"children\":\"Restart Docker Desktop manually and then restart DevKinsta.\"}],[\"$\",\"$L29\",\"90\",{\"id\":\"dk0009\",\"level\":2,\"withAnchor\":true,\"children\":\"DK0009\"}],[\"$\",\"$L29\",\"92\",{\"id\":\"description-8\",\"level\":3,\"withAnchor\":true,\"children\":\"Description: Can’t start Docker container\"}],[\"$\",\"p\",\"94\",{\"children\":\"DevKinsta couldn’t start Docker containers.\"}],[\"$\",\"$L29\",\"96\",{\"id\":\"solution-8\",\"level\":3,\"withAnchor\":true,\"children\":\"Solution\"}],[\"$\",\"p\",\"98\",{\"children\":\"Stop the DevKinsta-related Docker containers using the following command and then restart DevKinsta.\"}],[\"$\",\"$L2a\",\"100\",{\"copiable\":true,\"language\":\"shell\",\"children\":\"docker kill devkinsta_fpm \u0026\u0026 docker kill devkinsta_nginx \u0026\u0026 docker kill devkinsta_adminer \u0026\u0026 docker kill devkinsta_db \u0026\u0026 docker kill devkinsta_mailhog\"}],[\"$\",\"$L29\",\"102\",{\"id\":\"dk0010\",\"level\":2,\"withAnchor\":true,\"children\":\"DK0010\"}],[\"$\",\"$L29\",\"104\",{\"id\":\"description-9\",\"level\":3,\"withAnchor\":true,\"children\":\"Description: Couldn’t load Docker images.\"}],[\"$\",\"p\",\"106\",{\"children\":\"DevKinsta couldn’t load the required Docker images; this is usually due to an unstable internet connection.\"}],[\"$\",\"$L29\",\"108\",{\"id\":\"solution-9\",\"level\":3,\"withAnchor\":true,\"children\":\"Solution\"}],[\"$\",\"p\",\"110\",{\"children\":\"Check your internet connection. If it is stable, please try to restart DevKinsta.\"}],[\"$\",\"$L29\",\"112\",{\"id\":\"dk0011\",\"level\":2,\"withAnchor\":true,\"children\":\"DK0011\"}],[\"$\",\"$L29\",\"114\",{\"id\":\"description-10\",\"level\":3,\"withAnchor\":true,\"children\":\"Description: Unknown server error occurred. Please try it again.\"}],[\"$\",\"p\",\"116\",{\"children\":\"You may see this error if DevKinsta cannot access the Kinsta API.\"}],[\"$\",\"$L29\",\"118\",{\"id\":\"solution-10\",\"level\":3,\"withAnchor\":true,\"children\":\"Solution\"}],[\"$\",\"p\",\"120\",{\"children\":[\"Check your Internet connection to see if there are any issues, and check the \",[\"$\",\"a\",\"1\",{\"href\":\"https://status.kinsta.com/\",\"rel\":\"noopener noreferrer\",\"target\":\"_blank\",\"children\":\"Kinsta Status\"}],\" page to see if there are any issues with the Kinsta API. If the problem still occurs, try again later.\"]}],[\"$\",\"$L29\",\"122\",{\"id\":\"dk0012\",\"level\":2,\"withAnchor\":true,\"children\":\"DK0012\"}],[\"$\",\"$L29\",\"124\",{\"id\":\"description-11\",\"level\":3,\"withAnchor\":true,\"children\":\"Description: Your request timed out. Please try it again.\"}],[\"$\",\"p\",\"126\",{\"children\":\"You may see this error if DevKinsta is unable to access the Kinsta API due to a timeout.\"}],[\"$\",\"$L29\",\"128\",{\"id\":\"solution-11\",\"level\":3,\"withAnchor\":true,\"children\":\"Solution\"}],[\"$\",\"p\",\"130\",{\"children\":[\"Check your Internet connection to see if there are any issues, and check the \",[\"$\",\"a\",\"1\",{\"href\":\"https://status.kinsta.com/\",\"rel\":\"noopener noreferrer\",\"target\":\"_blank\",\"children\":\"Kinsta Status\"}],\" page to see if there are any issues with the Kinsta API. If the problem still occurs, try again later.\"]}],[\"$\",\"$L29\",\"132\",{\"id\":\"dk0013\",\"level\":2,\"withAnchor\":true,\"children\":\"DK0013\"}],[\"$\",\"$L29\",\"134\",{\"id\":\"description-12\",\"level\":3,\"withAnchor\":true,\"children\":\"Description: Remote server received wrong data. Please try it again.\"}],[\"$\",\"p\",\"136\",{\"children\":\"You may see this error if DevKinsta receives a bad request error from the Kinsta API.\"}],[\"$\",\"$L29\",\"138\",{\"id\":\"solution-12\",\"level\":3,\"withAnchor\":true,\"children\":\"Solution\"}],[\"$\",\"p\",\"140\",{\"children\":[\"Please report this error to the \",[\"$\",\"a\",\"1\",{\"href\":\"https://community.kinsta.com/c/devkinsta/bug-reports/\",\"target\":\"_blank\",\"rel\":\"noopener noreferrer\",\"children\":\"DevKinsta Community Forum. \"}]]}],[\"$\",\"$L29\",\"142\",{\"id\":\"dk0014\",\"level\":2,\"withAnchor\":true,\"children\":\"DK0014\"}],[\"$\",\"$L29\",\"144\",{\"id\":\"description-13\",\"level\":3,\"withAnchor\":true,\"children\":\"Description: You are unauthenticated. Please try to re-login into MyKinsta account.\"}],[\"$\",\"p\",\"146\",{\"children\":\"You may see this error if DevKinsta receives an unauthorized request error from the Kinsta API.\"}],[\"$\",\"$L29\",\"148\",{\"id\":\"solution-13\",\"level\":3,\"withAnchor\":true,\"children\":\"Solution\"}],[\"$\",\"p\",\"150\",{\"children\":[\"In DevKinsta, click \",[\"$\",\"strong\",\"1\",{\"children\":\"Settings\"}],\", within \",[\"$\",\"strong\",\"3\",{\"children\":\"MyKinsta account\"}],\", click \",[\"$\",\"strong\",\"5\",{\"children\":\"Log in to MyKinsta\"}],\", enter your credentials to log in, and retry the process.\"]}],[\"$\",\"$L29\",\"152\",{\"id\":\"dk0015\",\"level\":2,\"withAnchor\":true,\"children\":\"DK0015\"}],[\"$\",\"$L29\",\"154\",{\"id\":\"description-14\",\"level\":3,\"withAnchor\":true,\"children\":\"Description: You don’t have permission for this action.\"}],[\"$\",\"p\",\"156\",{\"children\":\"You may see this error if DevKinsta encounters a MyKinsta permissions error when accessing the Kinsta API.\"}],[\"$\",\"$L29\",\"158\",{\"id\":\"solution-14\",\"level\":3,\"withAnchor\":true,\"children\":\"Solution\"}],[\"$\",\"p\",\"160\",{\"children\":[\"Go to your \",[\"$\",\"a\",\"1\",{\"href\":\"https://my.kinsta.com\",\"target\":\"_blank\",\"rel\":\"noopener noreferrer\",\"children\":\"MyKinsta profile\"}],\", and ensure you have the necessary site permissions.\"]}],[\"$\",\"$L29\",\"162\",{\"id\":\"dk0016\",\"level\":2,\"withAnchor\":true,\"children\":\"DK0016\"}],[\"$\",\"$L29\",\"164\",{\"id\":\"description-15\",\"level\":3,\"withAnchor\":true,\"children\":\"Description: Couldn’t find remote server. Please try it again.\"}],[\"$\",\"p\",\"166\",{\"children\":\"You may see this error if DevKinsta receives a 404 error from the Kinsta API.\"}],[\"$\",\"$L29\",\"168\",{\"id\":\"solution-15\",\"level\":3,\"withAnchor\":true,\"children\":\"Solution\"}],[\"$\",\"p\",\"170\",{\"children\":[\"Please report this error to the \",[\"$\",\"a\",\"1\",{\"href\":\"https://community.kinsta.com/c/devkinsta/bug-reports/\",\"target\":\"_blank\",\"rel\":\"noopener noreferrer\",\"children\":\"DevKinsta Community Forum. \"}]]}],[\"$\",\"$L29\",\"172\",{\"id\":\"dk0017\",\"level\":2,\"withAnchor\":true,\"children\":\"DK0017\"}],[\"$\",\"$L29\",\"174\",{\"id\":\"description-16\",\"level\":3,\"withAnchor\":true,\"children\":\"Description: You made too many requests. Please try it again a few minutes later.\"}],[\"$\",\"p\",\"176\",{\"children\":\"You may see this error if DevKinsta encounters a “too many requests” error from the Kinsta API. This error occurs when the Kinsta API is called too frequently.\"}],[\"$\",\"$L29\",\"178\",{\"id\":\"solution-16\",\"level\":3,\"withAnchor\":true,\"children\":\"Solution\"}],[\"$\",\"p\",\"180\",{\"children\":\"Wait a few minutes, and try the action again.\"}],[\"$\",\"$L29\",\"182\",{\"id\":\"dk0018\",\"level\":2,\"withAnchor\":true,\"children\":\"DK0018\"}],[\"$\",\"$L29\",\"184\",{\"id\":\"description-17\",\"level\":3,\"withAnchor\":true,\"children\":\"Description: You didn’t grant permission for site deletion.\"}],[\"$\",\"p\",\"186\",{\"children\":\"You may see this error if DevKinsta is unable to delete a site due to incorrect permissions to perform the deletion action.\"}],[\"$\",\"$L29\",\"188\",{\"id\":\"solution-17\",\"level\":3,\"withAnchor\":true,\"children\":\"Solution\"}],[\"$\",\"table\",\"190\",{\"children\":[[\"$\",\"thead\",\"1\",{\"children\":[\"$\",\"tr\",\"1\",{\"children\":[[\"$\",\"th\",\"1\",{\"children\":\"Windows\"}],[\"$\",\"th\",\"3\",{\"children\":\"macOS\"}]]}]}],[\"$\",\"tbody\",\"3\",{\"children\":[\"$\",\"tr\",\"1\",{\"children\":[[\"$\",\"td\",\"1\",{\"children\":\"Delete the site again and approve the Windows confirmation dialog.\"}],[\"$\",\"td\",\"3\",{\"children\":\"Delete the site again, and provide your correct password when prompted by macOS.\"}]]}]}]]}],[\"$\",\"$L29\",\"192\",{\"id\":\"dk0019\",\"level\":2,\"withAnchor\":true,\"children\":\"DK0019\"}],[\"$\",\"$L29\",\"194\",{\"id\":\"description-18\",\"level\":3,\"withAnchor\":true,\"children\":\"Description: NGINX configuration failed\"}],[\"$\",\"p\",\"196\",{\"children\":\"You may see this error if DevKinsta is unable to update the Nginx configuration file.\"}],[\"$\",\"$L29\",\"198\",{\"id\":\"solution-18\",\"level\":3,\"withAnchor\":true,\"children\":\"Solution\"}],[\"$\",\"p\",\"200\",{\"children\":[\"Restart DevKinsta and recreate the site. If that does not work, check the \",[\"$\",\"strong\",\"1\",{\"children\":\"sites.ini\"}],\" file in your \",[\"$\",\"strong\",\"3\",{\"children\":\"projectFolder/kinsta\"}],\" folder with a text editor, and remove any duplicate entries.\"]}],[\"$\",\"$L29\",\"202\",{\"id\":\"dk0020\",\"level\":2,\"withAnchor\":true,\"children\":\"DK0020\"}],[\"$\",\"$L29\",\"204\",{\"id\":\"description-19\",\"level\":3,\"withAnchor\":true,\"children\":\"Description: Database creation failed\"}],[\"$\",\"p\",\"206\",{\"children\":\"You may see this error if DevKinsta is unable to create the MySQL database due to an invalid database name. The database name is derived from the site name.\"}],[\"$\",\"$L29\",\"208\",{\"id\":\"solution-19\",\"level\":3,\"withAnchor\":true,\"children\":\"Solution\"}],[\"$\",\"p\",\"210\",{\"children\":\"Recreate the site with a different name. If that does not work, try restarting DevKinsta.\"}],[\"$\",\"$L29\",\"212\",{\"id\":\"dk0021\",\"level\":2,\"withAnchor\":true,\"children\":\"DK0021\"}],[\"$\",\"$L29\",\"214\",{\"id\":\"description-20\",\"level\":3,\"withAnchor\":true,\"children\":\"Description: WordPress site setup failed\"}],[\"$\",\"p\",\"216\",{\"children\":\"You may see this error if DevKinsta is unable to install WordPress.\"}],[\"$\",\"$L29\",\"218\",{\"id\":\"solution-20\",\"level\":3,\"withAnchor\":true,\"children\":\"Solution\"}],[\"$\",\"p\",\"220\",{\"children\":\"Restart DevKinsta and recreate the site.\"}],[\"$\",\"$L29\",\"222\",{\"id\":\"dk0022\",\"level\":2,\"withAnchor\":true,\"children\":\"DK0022\"}],[\"$\",\"$L29\",\"224\",{\"id\":\"description-21\",\"level\":3,\"withAnchor\":true,\"children\":\"Description: Host file update failed\"}],[\"$\",\"p\",\"226\",{\"children\":[\"During site creation, DevKinsta couldn’t update the \",[\"$\",\"code\",\"1\",{\"children\":\"hosts\"}],\" file. You may see this error if DevKinsta is unable to update the computer’s \",[\"$\",\"code\",\"3\",{\"children\":\"hosts\"}],\" file.\"]}],[\"$\",\"$L29\",\"228\",{\"id\":\"solution-21\",\"level\":3,\"withAnchor\":true,\"children\":\"Solution\"}],[\"$\",\"table\",\"230\",{\"children\":[[\"$\",\"thead\",\"1\",{\"children\":[\"$\",\"tr\",\"1\",{\"children\":[[\"$\",\"th\",\"1\",{\"children\":\"Windows\"}],[\"$\",\"th\",\"3\",{\"children\":\"macOS\"}]]}]}],[\"$\",\"tbody\",\"3\",{\"children\":[\"$\",\"tr\",\"1\",{\"children\":[[\"$\",\"td\",\"1\",{\"children\":\"Recreate the site and approve the Windows confirmation dialog.\"}],[\"$\",\"td\",\"3\",{\"children\":\"Recreate the site and provide your correct password when prompted by macOS.\"}]]}]}]]}],[\"$\",\"$L29\",\"232\",{\"id\":\"dk0023\",\"level\":2,\"withAnchor\":true,\"children\":\"DK0023\"}],[\"$\",\"$L29\",\"234\",{\"id\":\"description-22\",\"level\":3,\"withAnchor\":true,\"children\":\"Description: Can’t add certificate to Keychain\"}],[\"$\",\"p\",\"236\",{\"children\":\"You may see this error if DevKinsta is unable the store the security certificate in the macOS Keychain.\"}],[\"$\",\"$L29\",\"238\",{\"id\":\"solution-22\",\"level\":3,\"withAnchor\":true,\"children\":\"Solution\"}],[\"$\",\"p\",\"240\",{\"children\":\"Recreate the site and ensure you provide the correct password to the macOS dialog prompt.\"}],[\"$\",\"$L29\",\"242\",{\"id\":\"dk0024\",\"level\":2,\"withAnchor\":true,\"children\":\"DK0024\"}],[\"$\",\"$L29\",\"244\",{\"id\":\"description-23\",\"level\":3,\"withAnchor\":true,\"children\":\"Description: Can’t write to Certificate store\"}],[\"$\",\"p\",\"246\",{\"children\":\"You may see this error if DevKinsta is unable to store the security certificate in the Windows certificate manager.\"}],[\"$\",\"$L29\",\"248\",{\"id\":\"solution-23\",\"level\":3,\"withAnchor\":true,\"children\":\"Solution\"}],[\"$\",\"p\",\"250\",{\"children\":\"DevKinsta must be run in Administrator mode for the certificate to be created. Recreate the site and ensure you provide the correct password in the Windows confirmation dialog.\"}],[\"$\",\"$L29\",\"252\",{\"id\":\"dk0025\",\"level\":2,\"withAnchor\":true,\"children\":\"DK0025\"}],[\"$\",\"$L29\",\"254\",{\"id\":\"description-24\",\"level\":3,\"withAnchor\":true,\"children\":\"Description: Can’t download site\"}],[\"$\",\"p\",\"256\",{\"children\":\"You may see this error if DevKinsta is unable to pull a site from Kinsta.\"}],[\"$\",\"$L29\",\"258\",{\"id\":\"solution-24\",\"level\":3,\"withAnchor\":true,\"children\":\"Solution\"}],[\"$\",\"p\",\"260\",{\"children\":[\"Restart DevKinsta, click \",[\"$\",\"strong\",\"1\",{\"children\":\"Settings\"}],\", within \",[\"$\",\"strong\",\"3\",{\"children\":\"MyKinsta account\"}],\", click \",[\"$\",\"strong\",\"5\",{\"children\":\"Log in to MyKinsta\"}],\", enter your credentials to log in, and pull the site again.\"]}],[\"$\",\"$L29\",\"262\",{\"id\":\"dk0026\",\"level\":2,\"withAnchor\":true,\"children\":\"DK0026\"}],[\"$\",\"$L29\",\"264\",{\"id\":\"description-25\",\"level\":3,\"withAnchor\":true,\"children\":\"Description: Site push failed\"}],[\"$\",\"p\",\"266\",{\"children\":\"You may see this error if DevKinsta is unable to push a site from Kinsta.\"}],[\"$\",\"$L29\",\"268\",{\"id\":\"solution-25\",\"level\":3,\"withAnchor\":true,\"children\":\"Solution\"}],[\"$\",\"p\",\"270\",{\"children\":[\"Restart DevKinsta, click \",[\"$\",\"strong\",\"1\",{\"children\":\"Settings\"}],\", within \",[\"$\",\"strong\",\"3\",{\"children\":\"MyKinsta account\"}],\", click \",[\"$\",\"strong\",\"5\",{\"children\":\"Log in to MyKinsta\"}],\", enter your credentials to log in, and push the site again. If the issue continues, check the application log file (main.log). Search for the error code (DK0026) in the log file to narrow down the search, which may lead to some more detailed information on the root cause.\"]}],[\"$\",\"p\",\"272\",{\"children\":[\"If the error persists, please report this error to the \",[\"$\",\"a\",\"1\",{\"href\":\"https://community.kinsta.com/c/devkinsta/bug-reports/\",\"target\":\"_blank\",\"rel\":\"noopener noreferrer\",\"children\":\"DevKinsta Community Forum\"}],\".\"]}],[\"$\",\"$L29\",\"274\",{\"id\":\"dk0027\",\"level\":2,\"withAnchor\":true,\"children\":\"DK0027\"}],[\"$\",\"$L29\",\"276\",{\"id\":\"description-26\",\"level\":3,\"withAnchor\":true,\"children\":\"Description: Missing host file entry\"}],[\"$\",\"p\",\"278\",{\"children\":[\"You may see this error if there is a missing \",[\"$\",\"code\",\"1\",{\"children\":\"hosts\"}],\" file entry. In this case, you won’t be able to open this site via domain name.\"]}],[\"$\",\"$L29\",\"280\",{\"id\":\"solution-26\",\"level\":3,\"withAnchor\":true,\"children\":\"Solution\"}],[\"$\",\"p\",\"282\",{\"children\":[\"Click on the \",[\"$\",\"strong\",\"1\",{\"children\":\"Fix this\"}],\" button.\"]}],[\"$\",\"$L29\",\"284\",{\"id\":\"dk0029\",\"level\":2,\"withAnchor\":true,\"children\":\"DK0029\"}],[\"$\",\"$L29\",\"286\",{\"id\":\"description-28\",\"level\":3,\"withAnchor\":true,\"children\":\"Description: Can’t create mysql dump\"}],[\"$\",\"p\",\"288\",{\"children\":\"You may see this error if, during site pull, DevKinsta is unable to create a MySQL dump on the remote server.\"}],[\"$\",\"$L29\",\"290\",{\"id\":\"solution-28\",\"level\":3,\"withAnchor\":true,\"children\":\"Solution\"}],[\"$\",\"p\",\"292\",{\"children\":[\"Try it again later. If it still doesn’t help, please report this error to the \",[\"$\",\"a\",\"1\",{\"href\":\"https://community.kinsta.com/c/devkinsta/bug-reports/\",\"target\":\"_blank\",\"rel\":\"noopener noreferrer\",\"children\":\"DevKinsta Community Forum\"}],\".\"]}],[\"$\",\"$L29\",\"294\",{\"id\":\"dk0030\",\"level\":2,\"withAnchor\":true,\"children\":\"DK0030\"}],[\"$\",\"$L29\",\"296\",{\"id\":\"description-29\",\"level\":3,\"withAnchor\":true,\"children\":\"Description: OPERATION INTERRUPTED\"}],[\"$\",\"p\",\"298\",{\"children\":\"You may see this error if you close DevKinsta during site creation.\"}],[\"$\",\"$L29\",\"300\",{\"id\":\"solution-29\",\"level\":3,\"withAnchor\":true,\"children\":\"Solution\"}],[\"$\",\"p\",\"302\",{\"children\":[\"Click on the \",[\"$\",\"strong\",\"1\",{\"children\":\"Retry\"}],\" button. If DevKinsta cannot recreate the site, delete and recreate the site.\"]}],[\"$\",\"$L29\",\"304\",{\"id\":\"dk0031\",\"level\":2,\"withAnchor\":true,\"children\":\"DK0031\"}],[\"$\",\"$L29\",\"306\",{\"id\":\"description-30\",\"level\":3,\"withAnchor\":true,\"children\":\"Description: Port 80 or 443 is used.\"}],[\"$\",\"p\",\"308\",{\"children\":[\"You may see this error if port \",[\"$\",\"code\",\"1\",{\"children\":\"80\"}],\" is used.\"]}],[\"$\",\"$L29\",\"310\",{\"id\":\"solution-30\",\"level\":3,\"withAnchor\":true,\"children\":\"Solution\"}],[\"$\",\"p\",\"312\",{\"children\":[\"Close the process using port \",[\"$\",\"code\",\"1\",{\"children\":\"80\"}],\" using one of the following commands:\"]}],[\"$\",\"$L29\",\"314\",{\"id\":\"find--kill-process-on-macos\",\"level\":4,\"withAnchor\":true,\"children\":\"find \u0026 kill process on macOS\"}],[\"$\",\"$L2a\",\"316\",{\"copiable\":true,\"language\":\"shell\",\"children\":\"# find \u0026 kill processes which are using port 80\\nsudo lsof -i tcp:80 | grep LISTEN | awk '{print $2}' | xargs kill -9\"}],[\"$\",\"$L29\",\"318\",{\"id\":\"find--kill-process-on-windows\",\"level\":4,\"withAnchor\":true,\"children\":\"find \u0026 kill process on Windows\"}],[\"$\",\"$L2a\",\"320\",{\"copiable\":true,\"language\":\"shell\",\"children\":\"# find processes which are using port 80\\nnetstat -ano | findstr :80\\n\\n# kill process by PID. replace \\\"\u003cPID\u003e\\\" with result from the above command.\\ntaskkill /PID \u003cPID\u003e /F\"}],[\"$\",\"$L29\",\"322\",{\"id\":\"dk-0032\",\"level\":2,\"withAnchor\":true,\"children\":\"DK0032\"}],[\"$\",\"$L29\",\"324\",{\"id\":\"description\",\"level\":3,\"withAnchor\":true,\"children\":\"Description\"}],[\"$\",\"p\",\"326\",{\"children\":\"You may see this error on Windows if WSL2 is not installed or enabled.\"}],[\"$\",\"$L29\",\"328\",{\"id\":\"solution\",\"level\":3,\"withAnchor\":true,\"children\":\"Solution\"}],[\"$\",\"p\",\"330\",{\"children\":[\"Restart DevKinsta to initiate the WSL2 installation automatically. If DevKinsta is unable to install WSL2, you can \",[\"$\",\"a\",\"1\",{\"href\":\"https://docs.microsoft.com/en-us/windows/wsl/install-win10\",\"target\":\"_blank\",\"rel\":\"noopener noreferrer\",\"children\":\"download it\"}],\" directly from Microsoft.\"]}],[\"$\",\"$L29\",\"332\",{\"id\":\"dk-0033\",\"level\":2,\"withAnchor\":true,\"children\":\"DK0033\"}],[\"$\",\"$L29\",\"334\",{\"id\":\"description-cant-connect-to-database\",\"level\":3,\"withAnchor\":true,\"children\":\"Description: Can’t connect to database\"}],[\"$\",\"p\",\"336\",{\"children\":\"This error occurs when DevKinsta is unable to connect to the MySQL database.\"}],[\"$\",\"$L29\",\"338\",{\"id\":\"solution-1\",\"level\":3,\"withAnchor\":true,\"children\":\"Solution\"}],[\"$\",\"p\",\"340\",{\"children\":\"Follow the steps below to resolve this error.\"}],[\"$\",\"ol\",\"342\",{\"children\":[[\"$\",\"li\",\"1\",{\"children\":\"Export your site’s database with Adminer. (optional)\"}],[\"$\",\"li\",\"3\",{\"children\":\"Close DevKinsta.\"}],[\"$\",\"li\",\"5\",{\"children\":[\"Run this command in the terminal – \",[\"$\",\"code\",\"1\",{\"children\":\"docker container rm devkinsta_db \u0026\u0026 docker volume rm devkinsta_db_data\"}],\".\"]}],[\"$\",\"li\",\"7\",{\"children\":\"Start DevKinsta.\"}],[\"$\",\"li\",\"9\",{\"children\":\"Import the database with Adminer. (optional)\"}]]}],[\"$\",\"$L29\",\"344\",{\"id\":\"dk-0034\",\"level\":2,\"withAnchor\":true,\"children\":\"DK0034\"}],[\"$\",\"$L29\",\"346\",{\"id\":\"description-please-restart-your-computer-to-finish-installation\",\"level\":3,\"withAnchor\":true,\"children\":\"Description: Please restart your computer to finish installation.\"}],[\"$\",\"p\",\"348\",{\"children\":\"This error occurs when a computer restart is required.\"}],[\"$\",\"$L29\",\"350\",{\"id\":\"solution-2\",\"level\":3,\"withAnchor\":true,\"children\":\"Solution\"}],[\"$\",\"p\",\"352\",{\"children\":\"Restart the computer and launch DevKinsta.\"}],[\"$\",\"$L29\",\"354\",{\"id\":\"dk-0035\",\"level\":2,\"withAnchor\":true,\"children\":\"DK0035\"}],[\"$\",\"$L29\",\"356\",{\"id\":\"description-3\",\"level\":3,\"withAnchor\":true,\"children\":\"Description\"}],[\"$\",\"p\",\"358\",{\"children\":\"This error occurs on Windows if DevKinsta is unable to download WSL2 during the installation process.\"}],[\"$\",\"$L29\",\"360\",{\"id\":\"solution-3\",\"level\":3,\"withAnchor\":true,\"children\":\"Solution\"}],[\"$\",\"p\",\"362\",{\"children\":[\"Restart DevKinsta to initiate the WSL2 download again. If DevKinsta is unable to download and install WSL2, you can \",[\"$\",\"a\",\"1\",{\"href\":\"https://docs.microsoft.com/en-us/windows/wsl/install-win10\",\"target\":\"_blank\",\"rel\":\"noopener noreferrer\",\"children\":\"download it\"}],\" directly from Microsoft.\"]}],[\"$\",\"$L29\",\"364\",{\"id\":\"dk-0036\",\"level\":2,\"withAnchor\":true,\"children\":\"DK0036\"}],[\"$\",\"$L29\",\"366\",{\"id\":\"description-4\",\"level\":3,\"withAnchor\":true,\"children\":\"Description\"}],[\"$\",\"p\",\"368\",{\"children\":\"This error occurs if the Windows Subsystem for Linux (WSL2) feature is not enabled.\"}],[\"$\",\"$L29\",\"370\",{\"id\":\"solution-4\",\"level\":3,\"withAnchor\":true,\"children\":\"Solution\"}],[\"$\",\"p\",\"372\",{\"children\":[\"Enable WSL2 by following \",[\"$\",\"a\",\"1\",{\"href\":\"https://docs.microsoft.com/en-us/windows/wsl/install-win10\",\"target\":\"_blank\",\"rel\":\"noopener noreferrer\",\"children\":\"Microsoft’s documentation\"}],\".\"]}],[\"$\",\"$L29\",\"374\",{\"id\":\"dk-0037\",\"level\":2,\"withAnchor\":true,\"children\":\"DK0037\"}],[\"$\",\"$L29\",\"376\",{\"id\":\"description-container-not-found\",\"level\":3,\"withAnchor\":true,\"children\":\"Description: Container not found\"}],[\"$\",\"p\",\"378\",{\"children\":\"This error can occur because the Docker container doesn’t exist.\"}],[\"$\",\"$L29\",\"380\",{\"id\":\"solution-5\",\"level\":3,\"withAnchor\":true,\"children\":\"Solution\"}],[\"$\",\"p\",\"382\",{\"children\":\"Follow any instructions provided in the error message. If instructions are not provided or do not resolve the error, restart DevKinsta.\"}],[\"$\",\"$L29\",\"384\",{\"id\":\"dk-0038\",\"level\":2,\"withAnchor\":true,\"children\":\"DK0038\"}],[\"$\",\"$L29\",\"386\",{\"id\":\"description-set-wp-config\",\"level\":3,\"withAnchor\":true,\"children\":\"Description: Set WP config\"}],[\"$\",\"p\",\"388\",{\"children\":\"This error occurs when the wp-config.php file is missing or misconfigured.\"}],[\"$\",\"$L29\",\"390\",{\"id\":\"solution-6\",\"level\":3,\"withAnchor\":true,\"children\":\"Solution\"}],[\"$\",\"p\",\"392\",{\"children\":[\"Click on the \",[\"$\",\"strong\",\"1\",{\"children\":\"Retry\"}],\" button shown in DevKinsta.\"]}],[\"$\",\"$L29\",\"394\",{\"id\":\"dk-0039\",\"level\":2,\"withAnchor\":true,\"children\":\"DK0039\"}],[\"$\",\"$L29\",\"396\",{\"id\":\"description-docker-stops-common\",\"level\":3,\"withAnchor\":true,\"children\":\"Description: Docker stops common\"}],[\"$\",\"p\",\"398\",{\"children\":\"This error appears when Docker stops, and DevKinsta can’t communicate with it.\"}],[\"$\",\"$L29\",\"400\",{\"id\":\"solution-7\",\"level\":3,\"withAnchor\":true,\"children\":\"Solution\"}],[\"$\",\"p\",\"402\",{\"children\":\"Restart Docker Desktop manually and then restart DevKinsta.\"}],[\"$\",\"$L29\",\"404\",{\"id\":\"dk-0040\",\"level\":2,\"withAnchor\":true,\"children\":\"DK0040\"}],[\"$\",\"$L29\",\"406\",{\"id\":\"description-could-not-renew-the-ssh-key\",\"level\":3,\"withAnchor\":true,\"children\":\"Description: Could not renew the ssh key.\"}],[\"$\",\"p\",\"408\",{\"children\":\"You may see this error when DevKinsta tries to renew the SSH key during site import.\"}],[\"$\",\"$L29\",\"410\",{\"id\":\"solution-8\",\"level\":3,\"withAnchor\":true,\"children\":\"Solution\"}],[\"$\",\"p\",\"412\",{\"children\":[\"Check your Internet connection to see if there are any issues, and check the \",[\"$\",\"a\",\"1\",{\"href\":\"https://status.kinsta.com/\",\"rel\":\"noopener noreferrer\",\"target\":\"_blank\",\"children\":\"Kinsta Status\"}],\" page to see if there are any issues with the Kinsta API. If the problem still occurs, try again later.\"]}],[\"$\",\"$L29\",\"414\",{\"id\":\"dk-0041\",\"level\":2,\"withAnchor\":true,\"children\":\"DK0041\"}],[\"$\",\"$L29\",\"416\",{\"id\":\"description-invalid-twofa-only-authy-and-totp-twofa-are-supported\",\"level\":3,\"withAnchor\":true,\"children\":\"Description: Invalid TwoFA. Only Authy and TOTP TwoFA are supported.\"}],[\"$\",\"div\",\"418\",{\"children\":\"This error appears when an incorrect two-factor authentication(2FA) method is used. DevKinsta only supports Authy or Time-based one-time password (TOTP) authentication.\"}],[\"$\",\"$L29\",\"420\",{\"id\":\"solution-9\",\"level\":3,\"withAnchor\":true,\"children\":\"Solution\"}],[\"$\",\"p\",\"422\",{\"children\":[\"Use a supported 2FA method, such as \",[\"$\",\"a\",\"1\",{\"href\":\"https://authy.com/\",\"target\":\"_blank\",\"rel\":\"noopener noreferrer\",\"children\":\"Authy\"}],\", \",[\"$\",\"a\",\"3\",{\"href\":\"https://support.google.com/accounts/answer/1066447?hl=en\u0026ref_topic=2954345\u0026sjid=14534610332764139945-EU\",\"target\":\"_blank\",\"rel\":\"noopener noreferrer\",\"children\":\"Google Authenticator\"}],\", or \",[\"$\",\"a\",\"5\",{\"href\":\"https://support.1password.com/one-time-passwords/\",\"target\":\"_blank\",\"rel\":\"noopener noreferrer\",\"children\":\"1Password\"}],\".\"]}],[\"$\",\"$L29\",\"424\",{\"id\":\"dk-0044\",\"level\":2,\"withAnchor\":true,\"children\":\"DK0044\"}],[\"$\",\"$L29\",\"426\",{\"id\":\"description-cant-write-to-certificate-store\",\"level\":3,\"withAnchor\":true,\"children\":\"Description: Can’t write to Certificate store\"}],[\"$\",\"p\",\"428\",{\"children\":\"You may see this error when DevKinsta tries to create a local certificate on the system for your site.\"}],[\"$\",\"$L29\",\"430\",{\"id\":\"solution-10\",\"level\":3,\"withAnchor\":true,\"children\":\"Solution\"}],[\"$\",\"p\",\"432\",{\"children\":\"Recreate the site and ensure you provide the correct password on the Linux dialog prompt.\"}],[\"$\",\"$L29\",\"434\",{\"id\":\"dk-0045\",\"level\":2,\"withAnchor\":true,\"children\":\"DK0045\"}],[\"$\",\"$L29\",\"436\",{\"id\":\"description-certificate-is-not-verified\",\"level\":3,\"withAnchor\":true,\"children\":\"Description: Certificate is not verified\"}],[\"$\",\"p\",\"438\",{\"children\":\"You may see this error when DevKinsta tries to create a local certificate, but the verification process fails due to an already existing certificate in the database.\"}],[\"$\",\"$L29\",\"440\",{\"id\":\"solution-11\",\"level\":3,\"withAnchor\":true,\"children\":\"Solution\"}],[\"$\",\"p\",\"442\",{\"children\":\"For advanced users: Find and manually delete the corresponding certificates from your database located at “home/yourusername/.pki/nssdb/cert9.db”\"}],[\"$\",\"$L29\",\"444\",{\"id\":\"dk-0046\",\"level\":2,\"withAnchor\":true,\"children\":\"DK0046\"}],[\"$\",\"$L29\",\"446\",{\"id\":\"description-failed-to-install-certutil-package\",\"level\":3,\"withAnchor\":true,\"children\":\"Description: Failed to install certutil package\"}],[\"$\",\"p\",\"448\",{\"children\":\"You may see this error when DevKinsta tries to install missing packages that are necessary to create and manage certificates on your Linux system.\"}],[\"$\",\"$L29\",\"450\",{\"id\":\"solution-12\",\"level\":3,\"withAnchor\":true,\"children\":\"Solution\"}],[\"$\",\"p\",\"452\",{\"children\":[\"Open a terminal window and run \",[\"$\",\"code\",\"1\",{\"children\":\"sudo apt update\"}],\", then retry the SSL creation in DevKinsta. You can also try to manually install the necessary packages by running \",[\"$\",\"code\",\"3\",{\"children\":\"sudo apt install libnss3-tools\"}],\" or by combining the two commands by running \",[\"$\",\"code\",\"5\",{\"children\":\"sudo apt update \u0026\u0026 apt install libnss3-tools\"}],\". To check if the installation was successful, run \",[\"$\",\"code\",\"7\",{\"children\":\"certutil\"}],\" in the terminal and check the output.\"]}],[\"$\",\"$L29\",\"454\",{\"id\":\"dk-0047\",\"level\":2,\"withAnchor\":true,\"children\":\"DK0047\"}],[\"$\",\"$L29\",\"456\",{\"id\":\"description-devkinsta-couldnt-overwrite-sites-ini-site-creation-is-failed\",\"level\":3,\"withAnchor\":true,\"children\":\"Description: DevKinsta couldn’t overwrite sites.ini. Site creation is failed.\"}],[\"$\",\"p\",\"458\",{\"children\":[\"You may see this error when DevKinsta wants to overwrite the \",[\"$\",\"strong\",\"1\",{\"children\":\"sites.ini\"}],\" file in your DevKinsta root Folder.\"]}],[\"$\",\"$L29\",\"460\",{\"id\":\"solution-13\",\"level\":3,\"withAnchor\":true,\"children\":\"Solution\"}],[\"$\",\"p\",\"462\",{\"children\":[\"Navigate to your root DevKinsta folder, open the \",[\"$\",\"strong\",\"1\",{\"children\":\"kinsta\"}],\" folder, delete the \",[\"$\",\"strong\",\"3\",{\"children\":\"sites.ini\"}],\" file, and then start DevKinsta.\"]}],[\"$\",\"$L29\",\"464\",{\"id\":\"dk-0048\",\"level\":2,\"withAnchor\":true,\"children\":\"DK0048\"}],[\"$\",\"$L29\",\"466\",{\"id\":\"description-you-dont-have-the-necessary-privileges-to-start-the-docker-client-please-set-the-required-permissions-and-try-again\",\"level\":3,\"withAnchor\":true,\"children\":\"Description: You don’t have the necessary privileges to start the Docker client. Please set the required permissions and try again.\"}],[\"$\",\"p\",\"468\",{\"children\":\"You may see this error if you use Linux and the Docker client does not have the necessary privileges or permissions to start on your system.\"}],[\"$\",\"$L29\",\"470\",{\"id\":\"solution-14\",\"level\":3,\"withAnchor\":true,\"children\":\"Solution\"}],[\"$\",\"p\",\"472\",{\"children\":\"You need to check your user profile to ensure you have the necessary permissions to run the Docker client.\"}],[\"$\",\"p\",\"474\",{\"children\":[\"To temporarily give permissions to your user profile (for the current session only), run \",[\"$\",\"code\",\"1\",{\"children\":\"sudo chmod 666 /var/run/docker.sock\"}],\" in the terminal and click \",[\"$\",\"strong\",\"3\",{\"children\":\"Retry\"}],\" in DevKinsta to continue the startup process.\"]}],[\"$\",\"p\",\"476\",{\"children\":\"If you want to set the permissions permanently (recommended), add your user profile to the Docker group by following the steps below.\"}],[\"$\",\"ol\",\"478\",{\"children\":[[\"$\",\"li\",\"1\",{\"children\":[\"Make sure the Docker group exists by running \",[\"$\",\"code\",\"1\",{\"children\":\"sudo groupadd docker\"}],\" in the terminal.\"]}],[\"$\",\"li\",\"3\",{\"children\":[\"Run the \",[\"$\",\"code\",\"1\",{\"children\":\"groups\"}],\" command to check if your user is added to the Docker group.\"]}],[\"$\",\"li\",\"5\",{\"children\":[\"If you need to add your user to the Docker group, run \",[\"$\",\"code\",\"1\",{\"children\":\"sudo usermod -aG docker $USER\"}],\".\"]}],[\"$\",\"li\",\"7\",{\"children\":[\"Run \",[\"$\",\"code\",\"1\",{\"children\":\"sudo chmod 666 /var/run/docker.sock\"}],\" to set the permission.\"]}],[\"$\",\"li\",\"9\",{\"children\":\"Log in and log out in order for the changes to take effect.\"}]]}],[\"$\",\"$L29\",\"480\",{\"id\":\"dk-0049\",\"level\":2,\"withAnchor\":true,\"children\":\"DK0049\"}],[\"$\",\"$L29\",\"482\",{\"id\":\"description-could-not-delete-sites-content\",\"level\":3,\"withAnchor\":true,\"children\":\"Description: Could not delete site’s content.\"}],[\"$\",\"p\",\"484\",{\"children\":[\"You may see this error if the \",[\"$\",\"strong\",\"1\",{\"children\":\"devkinsta_nginx\"}],\" Docker container is not running when you are trying to delete a site’s content.\"]}],[\"$\",\"$L29\",\"486\",{\"id\":\"solution-15\",\"level\":3,\"withAnchor\":true,\"children\":\"Solution\"}],[\"$\",\"p\",\"488\",{\"children\":[\"Make sure that \",[\"$\",\"strong\",\"1\",{\"children\":\"devkinsta_nginx\"}],\" is running and try again.\"]}],[\"$\",\"$L29\",\"490\",{\"id\":\"dk-0050\",\"level\":2,\"withAnchor\":true,\"children\":\"DK0050\"}],[\"$\",\"$L29\",\"492\",{\"id\":\"description-could-not-delete-site-entry-from-sites-ini\",\"level\":3,\"withAnchor\":true,\"children\":\"Description: Could not delete site entry from sites.ini.\"}],[\"$\",\"p\",\"494\",{\"children\":[\"You may see this error if the \",[\"$\",\"strong\",\"1\",{\"children\":\"devkinsta_nginx\"}],\" Docker container is not running when you are trying to delete the site’s entry from the sites.ini file.\"]}],[\"$\",\"$L29\",\"496\",{\"id\":\"solution-16\",\"level\":3,\"withAnchor\":true,\"children\":\"Solution\"}],[\"$\",\"p\",\"498\",{\"children\":[\"Make sure that \",[\"$\",\"strong\",\"1\",{\"children\":\"devkinsta_nginx\"}],\" is running and try again.\"]}],[\"$\",\"$L29\",\"500\",{\"id\":\"dk-0051\",\"level\":2,\"withAnchor\":true,\"children\":\"DK0051\"}],[\"$\",\"$L29\",\"502\",{\"id\":\"description-could-not-delete-the-database\",\"level\":3,\"withAnchor\":true,\"children\":\"Description: Could not delete the database.\"}],[\"$\",\"p\",\"504\",{\"children\":\"You may see this error when the site’s database cannot be deleted due to internal problems.\"}],[\"$\",\"$L29\",\"506\",{\"id\":\"solution-17\",\"level\":3,\"withAnchor\":true,\"children\":\"Solution\"}],[\"$\",\"p\",\"508\",{\"children\":\"You can manually delete the database using the CLI by running the following command in the terminal:\"}],[\"$\",\"$L2a\",\"510\",{\"copiable\":true,\"language\":\"txt\",\"children\":\"docker exec devkinsta_db bin/sh -c 'mysql -u root -p[YOUR_DB_PASSWORD] -e \\\"drop database [YOUR_SITE];\\\"'\"}],[\"$\",\"p\",\"512\",{\"children\":\"You can check whether the database has been deleted or not by running the following command in the terminal:\"}],[\"$\",\"$L2a\",\"514\",{\"copiable\":true,\"language\":\"txt\",\"children\":\"docker exec devkinsta_db bin/sh -c 'mysql -u root -p[YOUR_DB_PASSWORD] -e \\\"show databases;\\\"'\"}],[\"$\",\"$L29\",\"516\",{\"id\":\"dk-0052\",\"level\":2,\"withAnchor\":true,\"children\":\"DK0052\"}],[\"$\",\"$L29\",\"518\",{\"id\":\"description-could-not-save-php-ini-content\",\"level\":3,\"withAnchor\":true,\"children\":\"Description: Could not save php.ini content\"}],[\"$\",\"p\",\"520\",{\"children\":[\"You may see this error if the \",[\"$\",\"strong\",\"1\",{\"children\":\"devkinsta_fpm\"}],\" container is not running when trying to save your changes in the php.ini editor.\"]}],[\"$\",\"$L29\",\"522\",{\"id\":\"solution-18\",\"level\":3,\"withAnchor\":true,\"children\":\"Solution\"}],[\"$\",\"p\",\"524\",{\"children\":[\"Make sure the \",[\"$\",\"strong\",\"1\",{\"children\":\"devkinsta_fpm\"}],\" container is up and running, and try again.\"]}],[\"$\",\"$L29\",\"526\",{\"id\":\"dk-0053\",\"level\":2,\"withAnchor\":true,\"children\":\"DK0053\"}],[\"$\",\"$L29\",\"528\",{\"id\":\"description-could-not-save-php-ini-content-1\",\"level\":3,\"withAnchor\":true,\"children\":\"Description: Could not save php.ini content\"}],[\"$\",\"p\",\"530\",{\"children\":[\"You may see this error if the \",[\"$\",\"strong\",\"1\",{\"children\":\"devkinsta_fpm\"}],\" container fails to restart after updating the \",[\"$\",\"strong\",\"3\",{\"children\":\"php.ini\"}],\" file.\"]}],[\"$\",\"$L29\",\"532\",{\"id\":\"solution-19\",\"level\":3,\"withAnchor\":true,\"children\":\"Solution\"}],[\"$\",\"p\",\"534\",{\"children\":[\"Click \",[\"$\",\"strong\",\"1\",{\"children\":\"Retry\"}],\"; if this does not resolve the issue, you can start the container manually or restart DevKinsta.\"]}],[\"$\",\"$L29\",\"536\",{\"id\":\"dk-0054\",\"level\":2,\"withAnchor\":true,\"children\":\"DK0054\"}],[\"$\",\"$L29\",\"538\",{\"id\":\"description-could-not-update-sites-ini-with-the-new-ports\",\"level\":3,\"withAnchor\":true,\"children\":\"Description: Could not update sites.ini with the new ports.\"}],[\"$\",\"p\",\"540\",{\"children\":[\"You may see this error if the \",[\"$\",\"strong\",\"1\",{\"children\":\"devkinsta_nginx\"}],\" container is not running while you are trying to update the \",[\"$\",\"strong\",\"3\",{\"children\":\"sites.ini\"}],\" file with the new ports you selected.\"]}],[\"$\",\"$L29\",\"542\",{\"id\":\"solution-20\",\"level\":3,\"withAnchor\":true,\"children\":\"Solution\"}],[\"$\",\"p\",\"544\",{\"children\":[\"Make sure that the \",[\"$\",\"strong\",\"1\",{\"children\":\"devkinsta_nginx\"}],\" container is running and try again.\"]}],[\"$\",\"$L29\",\"546\",{\"id\":\"dk-0055\",\"level\":2,\"withAnchor\":true,\"children\":\"DK0055\"}],[\"$\",\"$L29\",\"548\",{\"id\":\"description-could-not-recreate-nginx-container-with-new-ports\",\"level\":3,\"withAnchor\":true,\"children\":\"Description: Could not recreate Nginx container with new ports.\"}],[\"$\",\"p\",\"550\",{\"children\":[\"You may see this error when DevKinsta is not able to recreate the \",[\"$\",\"strong\",\"1\",{\"children\":\"devkinsta_nginx\"}],\" container on the new ports you selected.\"]}],[\"$\",\"$L29\",\"552\",{\"id\":\"solution-21\",\"level\":3,\"withAnchor\":true,\"children\":\"Solution\"}],[\"$\",\"p\",\"554\",{\"children\":[\"Click \",[\"$\",\"strong\",\"1\",{\"children\":\"Retry\"}],\"; if this does not resolve the issue, relaunch DevKinsta or recreate the \",[\"$\",\"strong\",\"3\",{\"children\":\"devkinsta_nginx\"}],\" container yourself using the Docker CLI.\"]}],[\"$\",\"p\",\"556\",{\"children\":[\"For example, to create the container on ports 80 and 443 on macOS, and Linux, you can run the following command in the terminal, replacing or setting the \",[\"$\",\"code\",\"1\",{\"children\":\"$${LATEST_IMAGE_VERSION}\"}],\" variable with the latest version of our DevKinsta Docker image:\"]}],[\"$\",\"$L2a\",\"558\",{\"copiable\":true,\"language\":\"txt\",\"children\":\"docker run --network devkinst_network --name devkinsta_nginx \\\\\\\\\\n-p 80:80 -p 443:443 \\\\\\\\\\n-v \\\"[YOUR_HOME_PATH]/kinsta:/kinsta\\\" \\\\\\\\\\n-v \\\"[YOUR_HOME_PATH]/logs:/www/kinsta/logs\\\" \\\\\\\\\\n-v \\\"[YOUR_HOME_PATH]/private:/www/kinsta/private\\\" \\\\\\\\\\n-v \\\"[YOUR_HOME_PATH]/public:/www/kinsta/public\\\" \\\\\\\\\\n-v \\\"[YOUR_HOME_PATH]/ssl:/www/kinsta/ssl\\\" \\\\\\\\\\n-d kinsta/devkinsta_nginx:${LATEST_IMAGE_VERSION} \\\\\\\\\"}],[\"$\",\"p\",\"560\",{\"children\":[\"On Windows, you can use the same command without the linebreaks and the \",[\"$\",\"code\",\"1\",{\"children\":\"\\\\\\\\\"}],\" separators.\"]}],[\"$\",\"p\",\"562\",{\"children\":\"To get the latest version of our images, run:\"}],[\"$\",\"$L2a\",\"564\",{\"copiable\":true,\"language\":\"txt\",\"children\":\"docker image ls --filter=reference='kinsta/devkinsta_*'\"}],[\"$\",\"$L29\",\"566\",{\"id\":\"dk-0056\",\"level\":2,\"withAnchor\":true,\"children\":\"DK0056\"}],[\"$\",\"$L29\",\"568\",{\"id\":\"description-could-not-update-site-urls-with-new-ports\",\"level\":3,\"withAnchor\":true,\"children\":\"Description: Could not update site URLs with new ports.\"}],[\"$\",\"p\",\"570\",{\"children\":[\"You may see this error if \",[\"$\",\"strong\",\"1\",{\"children\":\"devkinsta_fpm\"}],\" is not running when you try to rename the site’s URLs after you select the new ports.\"]}],[\"$\",\"$L29\",\"572\",{\"id\":\"solution-22\",\"level\":3,\"withAnchor\":true,\"children\":\"Solution\"}],[\"$\",\"p\",\"574\",{\"children\":[\"Make sure that \",[\"$\",\"strong\",\"1\",{\"children\":\"devkinsta_nginx\"}],\" and \",[\"$\",\"strong\",\"3\",{\"children\":\"devkinsta_fpm\"}],\" containers are up and running.\"]}],[\"$\",\"$L29\",\"576\",{\"id\":\"dk-0058\",\"level\":2,\"withAnchor\":true,\"children\":\"DK0058\"}],[\"$\",\"$L29\",\"578\",{\"id\":\"description-failed-to-copy-the-site-folder\",\"level\":3,\"withAnchor\":true,\"children\":\"Description: Failed to copy the site folder.\"}],[\"$\",\"p\",\"580\",{\"children\":\"When you rename a site in DevKinsta, it copies the site to a new folder with the new name, runs a search and replace on the copied site to update the name within all of the files (for example, the database, PHP files, NGINX configs, etc.), and then deletes the original site that was copied.\"}],[\"$\",\"p\",\"582\",{\"children\":\"This error appears when you rename a site, and DevKinsta cannot copy the files to the new folder.\"}],[\"$\",\"$L29\",\"584\",{\"id\":\"solution-23\",\"level\":3,\"withAnchor\":true,\"children\":\"Solution\"}],[\"$\",\"p\",\"586\",{\"children\":[\"Navigate to the \",[\"$\",\"strong\",\"1\",{\"children\":\"DevKinsta/public\"}],\" folder, delete the folder with the new site name and retry the renaming process in DevKinsta.\"]}],[\"$\",\"$L29\",\"588\",{\"id\":\"dk-0059\",\"level\":2,\"withAnchor\":true,\"children\":\"DK0059\"}],[\"$\",\"$L29\",\"590\",{\"id\":\"description-failed-to-copy-the-database\",\"level\":3,\"withAnchor\":true,\"children\":\"Description: Failed to copy the database.\"}],[\"$\",\"p\",\"592\",{\"children\":\"When you rename a site in DevKinsta, it copies the site to a new folder with the new name, runs a search and replace on the copied site to update the name within all of the files (for example, the database, PHP files, NGINX configs, etc.), and then deletes the original site that was copied.\"}],[\"$\",\"p\",\"594\",{\"children\":\"This error appears when DevKinsta cannot copy the database during site renaming.\"}],[\"$\",\"$L29\",\"596\",{\"id\":\"solution-24\",\"level\":3,\"withAnchor\":true,\"children\":\"Solution\"}],[\"$\",\"p\",\"598\",{\"children\":\"Delete the newly created site’s database and retry the renaming process in DevKinsta.\"}],[\"$\",\"$L29\",\"600\",{\"id\":\"dk-0060\",\"level\":2,\"withAnchor\":true,\"children\":\"DK0060\"}],[\"$\",\"$L29\",\"602\",{\"id\":\"description-failed-to-update-the-database\",\"level\":3,\"withAnchor\":true,\"children\":\"Description: Failed to update the database.\"}],[\"$\",\"p\",\"604\",{\"children\":\"When you rename a site in DevKinsta, it copies the site to a new folder with the new name, runs a search and replace on the copied site to update the name within all of the files (for example, the database, PHP files, NGINX configs, etc.), and then deletes the original site that was copied.\"}],[\"$\",\"p\",\"606\",{\"children\":\"This error appears when DevKinsta cannot update the URLs, domains, and emails in the new site database when renaming the site.\"}],[\"$\",\"$L29\",\"608\",{\"id\":\"solution-25\",\"level\":3,\"withAnchor\":true,\"children\":\"Solution\"}],[\"$\",\"p\",\"610\",{\"children\":\"Check if the database exists. If not, try to create it manually and copy the old site data.\"}],[\"$\",\"$L29\",\"612\",{\"id\":\"dk-0061\",\"level\":2,\"withAnchor\":true,\"children\":\"DK0061\"}],[\"$\",\"$L29\",\"614\",{\"id\":\"description-failed-to-delete-the-old-sites-data\",\"level\":3,\"withAnchor\":true,\"children\":\"Description: Failed to delete the old site’s data.\"}],[\"$\",\"p\",\"616\",{\"children\":\"When you rename a site in DevKinsta, it copies the site to a new folder with the new name, runs a search and replace on the copied site to update the name within all of the files (for example, the database, PHP files, NGINX configs, etc.), and then deletes the original site that was copied.\"}],[\"$\",\"p\",\"618\",{\"children\":\"You may see this error when DevKinsta fails to delete the old site’s data when renaming the site.\"}],[\"$\",\"$L29\",\"620\",{\"id\":\"solution-26\",\"level\":3,\"withAnchor\":true,\"children\":\"Solution\"}],[\"$\",\"p\",\"622\",{\"children\":\"Retry the site renaming and ensure you provide the correct password.\"}],[\"$\",\"$L29\",\"624\",{\"id\":\"dk-0062\",\"level\":2,\"withAnchor\":true,\"children\":\"DK0062\"}],[\"$\",\"$L29\",\"626\",{\"id\":\"description-failed-to-add-certification-to-the-store\",\"level\":3,\"withAnchor\":true,\"children\":\"Description: Failed to add certification to the store.\"}],[\"$\",\"p\",\"628\",{\"children\":\"You may see this error when DevKinsta tries to create a local certificate on the system for your site.\"}],[\"$\",\"$L29\",\"630\",{\"id\":\"solution-27\",\"level\":3,\"withAnchor\":true,\"children\":\"Solution\"}],[\"$\",\"p\",\"632\",{\"children\":\"Retry the site renaming and ensure you provide the correct password. DevKinsta needs to be in Administrator mode on Windows.\"}],[\"$\",\"$L29\",\"634\",{\"id\":\"dk-0063\",\"level\":2,\"withAnchor\":true,\"children\":\"DK0063\"}],[\"$\",\"$L29\",\"636\",{\"id\":\"description-failed-to-restart-a-docker-container\",\"level\":3,\"withAnchor\":true,\"children\":\"Description: Failed to restart a Docker container\"}],[\"$\",\"p\",\"638\",{\"children\":\"You may see this error when DevKinsta fails to restart a Docker container.\"}],[\"$\",\"$L29\",\"640\",{\"id\":\"solution-28\",\"level\":3,\"withAnchor\":true,\"children\":\"Solution\"}],[\"$\",\"p\",\"642\",{\"children\":[\"You can restart the container manually in Docker Desktop or in the terminal (replace \",[\"$\",\"code\",\"1\",{\"className\":\"language-shell\",\"children\":\"\u003ccontainer\u003e\"}],\" with the container name):\"]}],[\"$\",\"$L2a\",\"644\",{\"copiable\":true,\"language\":\"shell\",\"children\":\"docker start \u003ccontainer\u003e\"}],[\"$\",\"$L29\",\"646\",{\"id\":\"dk-0064\",\"level\":2,\"withAnchor\":true,\"children\":\"DK0064\"}],[\"$\",\"$L29\",\"648\",{\"id\":\"description-couldnt-remove-remote-files\",\"level\":3,\"withAnchor\":true,\"children\":\"Description: Couldn’t remove remote files.\"}],[\"$\",\"p\",\"650\",{\"children\":[\"You may see this error when something changes in your remote environment that makes DevKinsta unable to perform the file deletion command (\",[\"$\",\"code\",\"1\",{\"className\":\"language-shell\",\"children\":\"rm\"}],\") on the remote site’s file system.\"]}],[\"$\",\"p\",\"652\",{\"children\":\"Such changes may be:\"}],[\"$\",\"ul\",\"654\",{\"children\":[[\"$\",\"li\",\"1\",{\"children\":\"Permission changes (DevKinsta does not have permission to remove some files).\"}],[\"$\",\"li\",\"3\",{\"children\":\"Folder structure changes (the name of the remote site’s root folder has changed since the pull).\"}]]}],[\"$\",\"$L29\",\"656\",{\"id\":\"solution-29\",\"level\":3,\"withAnchor\":true,\"children\":\"Solution\"}],[\"$\",\"p\",\"658\",{\"children\":\"Pull the remote site again and apply the changes on the new site (e.g. copy and paste the modified files or database), then push again. If that doesn’t resolve the issue, log out and log back in again.\"}],[\"$\",\"p\",\"660\",{\"children\":\"If the error persists, check the application log file (main.log). Search for the error code (DK0064) in the log file to narrow down the search, which may lead to some more detailed information on the root cause.\"}],[\"$\",\"$L29\",\"662\",{\"id\":\"dk-0065\",\"level\":2,\"withAnchor\":true,\"children\":\"DK0065\"}],[\"$\",\"$L29\",\"664\",{\"id\":\"description-failed-to-upload-local-files\",\"level\":3,\"withAnchor\":true,\"children\":\"Description: Failed to upload local files\"}],[\"$\",\"p\",\"666\",{\"children\":\"This error occurs when there is an issue uploading the local site to the remote server (your MyKinsta environment’s folder). This can be caused by a failed connection to the remote server or unpredictable issues related to the uploaded files.\"}],[\"$\",\"p\",\"668\",{\"children\":[\"Note that this step uses \",[\"$\",\"code\",\"1\",{\"className\":\"language-shell\",\"children\":\"rsync\"}],\" as a tool to share files with the remote site, so anything that can cause \",[\"$\",\"code\",\"3\",{\"className\":\"language-shell\",\"children\":\"rsync\"}],\" to fail can be the root cause of this issue.\"]}],[\"$\",\"$L29\",\"670\",{\"id\":\"solution-30\",\"level\":3,\"withAnchor\":true,\"children\":\"Solution\"}],[\"$\",\"p\",\"672\",{\"children\":\"Log out of MyKinsta in DevKinsta, and then log back in. If it still doesn’t work, pull the remote site again and apply the changes on the new site (e.g. copy and paste the modified files or database), then push again.\"}],[\"$\",\"p\",\"674\",{\"children\":[\"If the error persists, check the application log file (main.log). Search for the error code (DK0065) in the log file to narrow down the search, which may lead to some more detailed information on the root cause. If that search doesn’t show any useful information, then try searching for \",[\"$\",\"code\",\"1\",{\"className\":\"language-shell\",\"children\":\"rsync\"}],\".\"]}],[\"$\",\"$L29\",\"676\",{\"id\":\"dk-0066\",\"level\":2,\"withAnchor\":true,\"children\":\"DK0066\"}],[\"$\",\"$L29\",\"678\",{\"id\":\"description-failed-to-import-database-dump\",\"level\":3,\"withAnchor\":true,\"children\":\"Description: Failed to import database dump\"}],[\"$\",\"p\",\"680\",{\"children\":\"This error means that DevKinsta was unable to import the local database dump into your MyKinsta site’s database.\"}],[\"$\",\"p\",\"682\",{\"children\":\"Possible root causes:\"}],[\"$\",\"ul\",\"684\",{\"children\":[[\"$\",\"li\",\"1\",{\"children\":\"The local database dump was not created (this is unlikely as it would usually fail on the Create MySQL dump step).\"}],[\"$\",\"li\",\"3\",{\"children\":\"Your remote database does not exist or is down for some reason.\"}]]}],[\"$\",\"$L29\",\"686\",{\"id\":\"solution-31\",\"level\":3,\"withAnchor\":true,\"children\":\"Solution\"}],[\"$\",\"p\",\"688\",{\"children\":[\"Investigate your MyKinsta site’s database and file system to see if your database is working properly. If not, there is an issue on the server side, and our \",[\"$\",\"$L2b\",\"1\",{\"href\":\"https://kinsta.com/docs/support/contact-support/\",\"children\":\"Support team\"}],\" can help with this.\"]}],[\"$\",\"p\",\"690\",{\"children\":\"If your site’s database is working properly, then there was likely an issue on the DevKinsta side. Investigate the application log file (main.log) and search for the error code (DK0066), which may lead to some more detailed information on the root cause.\"}],[\"$\",\"$L29\",\"692\",{\"id\":\"dk-0067\",\"level\":2,\"withAnchor\":true,\"children\":\"DK0067\"}],[\"$\",\"$L29\",\"694\",{\"id\":\"description-failed-to-run-search-and-replace\",\"level\":3,\"withAnchor\":true,\"children\":\"Description: Failed to run search and replace\"}],[\"$\",\"p\",\"696\",{\"children\":\"Search and replace is a WP-CLI command (WP-CLI is the command line interface for WordPress) that makes it possible to replace all occurrences of a string in the site’s database. We use it to overwrite the local site’s URL with the remote site’s original URL (to keep the site accessible after the push).\"}],[\"$\",\"p\",\"698\",{\"children\":\"If this error occurs, it may be due to one of the following:\"}],[\"$\",\"ul\",\"700\",{\"children\":[[\"$\",\"li\",\"1\",{\"children\":\"WP-CLI is unavailable or not working in your site’s folder on the remote server (MyKinsta).\"}],[\"$\",\"li\",\"3\",{\"children\":\"Your remote database is down.\"}]]}],[\"$\",\"$L29\",\"702\",{\"id\":\"solution-32\",\"level\":3,\"withAnchor\":true,\"children\":\"Solution\"}],[\"$\",\"p\",\"704\",{\"children\":[\"Check if \",[\"$\",\"$L2b\",\"1\",{\"href\":\"https://kinsta.com/docs/devkinsta/wp-cli/\",\"children\":\"WP-CLI\"}],\" is working on your remote (MyKinsta) site. If WP-CLI works but reports database-related issues, then your site is not \",[\"$\",\"$L2b\",\"3\",{\"href\":\"https://kinsta.com/docs/wordpress-hosting/wordpress-troubleshooting/fix-error-establishing-a-database-connection-in-wordpress/\",\"children\":\"connecting to the database properly\"}],\". Review the database settings in your site’s \",[\"$\",\"strong\",\"5\",{\"children\":\"wp-config.php\"}],\" file and confirm the database details are correct.\"]}],[\"$\",\"p\",\"706\",{\"children\":[\"If your remote database is down, contact our \",[\"$\",\"$L2b\",\"1\",{\"href\":\"https://kinsta.com/docs/support/contact-support/\",\"children\":\"Support team\"}],\" to help resolve that issue.\"]}],[\"$\",\"p\",\"708\",{\"children\":\"If the solutions suggested above do not resolve the issue, we recommend restoring a recent backup.\"}],[\"$\",\"$L29\",\"710\",{\"id\":\"dk-0068\",\"level\":2,\"withAnchor\":true,\"children\":\"DK0068\"}],[\"$\",\"$L29\",\"712\",{\"id\":\"description-failed-to-create-site-backups-when-trying-to-change-ports\",\"level\":3,\"withAnchor\":true,\"children\":\"Description: Failed to create site backups when trying to change ports.\"}],[\"$\",\"p\",\"714\",{\"children\":[\"We back up sites before we change the port so we can roll back in the event of an error. The error is usually related to zipping or file system issues. The backup is created in the \",[\"$\",\"strong\",\"1\",{\"children\":\"temp\"}],\" directory in the “backup” folder.\"]}],[\"$\",\"$L29\",\"716\",{\"id\":\"solution-33\",\"level\":3,\"withAnchor\":true,\"children\":\"Solution\"}],[\"$\",\"p\",\"718\",{\"children\":[\"Make sure the \",[\"$\",\"strong\",\"1\",{\"children\":\"temp\"}],\" directory and backup folder exist and that you have write permissions.\"]}],[\"$\",\"$L29\",\"720\",{\"id\":\"dk-0070\",\"level\":2,\"withAnchor\":true,\"children\":\"DK0070\"}],[\"$\",\"$L29\",\"722\",{\"id\":\"description-failed-to-delete-dns-record\",\"level\":3,\"withAnchor\":true,\"children\":\"Description: Failed to delete DNS record.\"}],[\"$\",\"p\",\"724\",{\"children\":\"Couldn’t delete a site’s URL from the DNS server of the FPM container.\"}],[\"$\",\"$L29\",\"726\",{\"id\":\"solution-34\",\"level\":3,\"withAnchor\":true,\"children\":\"Solution\"}],[\"$\",\"p\",\"728\",{\"children\":\"You can delete the URL manually with the following command (replace http://example.com with the URL you want to delete):\"}],[\"$\",\"$L2a\",\"730\",{\"copiable\":true,\"language\":\"shell\",\"children\":\"docker exec devkinsta_fpm dns_server delete -d http://example.com\"}],[\"$\",\"$L29\",\"732\",{\"id\":\"dk-0071\",\"level\":2,\"withAnchor\":true,\"children\":\"DK0071\"}],[\"$\",\"$L29\",\"734\",{\"id\":\"description-failed-to-add-dns-record\",\"level\":3,\"withAnchor\":true,\"children\":\"Description: Failed to add DNS record.\"}],[\"$\",\"p\",\"736\",{\"children\":\"Couldn’t add a site’s URL to the DNS server of the FPM container.\"}],[\"$\",\"$L29\",\"738\",{\"id\":\"solution-35\",\"level\":3,\"withAnchor\":true,\"children\":\"Solution\"}],[\"$\",\"p\",\"740\",{\"children\":[\"Restart DevKinsta and click \",[\"$\",\"strong\",\"1\",{\"children\":\"Retry\"}],\". The DNS record should be created during the startup process.\"]}],[\"$\",\"$L29\",\"742\",{\"id\":\"dk-0072\",\"level\":2,\"withAnchor\":true,\"children\":\"DK0072\"}],[\"$\",\"$L29\",\"744\",{\"id\":\"description-could-not-delete-site-config-file\",\"level\":3,\"withAnchor\":true,\"children\":\"Description: Could not delete site config file\"}],[\"$\",\"p\",\"746\",{\"children\":[\"This error occurs when you try to delete or rename a site, but DevKinsta cannot delete the \",[\"$\",\"strong\",\"1\",{\"children\":\"sitename.conf\"}],\" file stored in \",[\"$\",\"strong\",\"3\",{\"children\":\"DevKinsta/nginx_sites\"}],\".\"]}],[\"$\",\"$L29\",\"748\",{\"id\":\"solution-36\",\"level\":3,\"withAnchor\":true,\"children\":\"Solution\"}],[\"$\",\"p\",\"750\",{\"children\":\"The most common reason this happens is due to permission issues, so you may need to delete the file manually.\"}],[\"$\",\"$L29\",\"752\",{\"id\":\"dk-0073\",\"level\":2,\"withAnchor\":true,\"children\":\"DK0073\"}],[\"$\",\"$L29\",\"754\",{\"id\":\"description-could-not-restart-nginx-service\",\"level\":3,\"withAnchor\":true,\"children\":\"Description: Could not restart Nginx service\"}],[\"$\",\"p\",\"756\",{\"children\":\"The Nginx service must be restarted when a site is created, renamed, or deleted. This error appears if the restart fails.\"}],[\"$\",\"$L29\",\"758\",{\"id\":\"solution-37\",\"level\":3,\"withAnchor\":true,\"children\":\"Solution\"}],[\"$\",\"p\",\"760\",{\"children\":\"To restart the Nginx container manually, open a terminal window and run the following:\"}],[\"$\",\"$L2a\",\"762\",{\"copiable\":true,\"language\":\"shell\",\"children\":\"docker stop devkinsta_nginx\\ndocker start devkinsta_nginx\"}],[\"$\",\"p\",\"764\",{\"children\":\"Checking Nginx logs or DevKinsta logs may provide more details as to why the restart failed.\"}],[\"$\",\"$L29\",\"766\",{\"id\":\"dk-0074\",\"level\":2,\"withAnchor\":true,\"children\":\"DK0074\"}],[\"$\",\"$L29\",\"768\",{\"id\":\"description-failed-to-create-site-backup\",\"level\":3,\"withAnchor\":true,\"children\":\"Description: Failed to create site backup.\"}],[\"$\",\"p\",\"770\",{\"children\":[\"The site backup is an archived (zipped) version of a site in the \",[\"$\",\"strong\",\"1\",{\"children\":\"temp\"}],\" folder on your local computer. This error is rare and occurs only in edge cases, such as running out of disk space or incorrect permissions on the \",[\"$\",\"strong\",\"3\",{\"children\":\"temp\"}],\" folder.\"]}],[\"$\",\"$L29\",\"772\",{\"id\":\"solution-38\",\"level\":3,\"withAnchor\":true,\"children\":\"Solution\"}],[\"$\",\"p\",\"774\",{\"children\":[\"Review permissions for your \",[\"$\",\"strong\",\"1\",{\"children\":\"temp\"}],\" folder and check to ensure there is enough space on the disk, especially in the case of larger sites.\"]}],[\"$\",\"$L29\",\"776\",{\"id\":\"dk-0075\",\"level\":2,\"withAnchor\":true,\"children\":\"DK0075\"}],[\"$\",\"$L29\",\"778\",{\"id\":\"description-failed-to-restore-the-site-backup\",\"level\":3,\"withAnchor\":true,\"children\":\"Description: Failed to restore the site backup.\"}],[\"$\",\"p\",\"780\",{\"children\":\"Restoration can fail if the site’s folder is not writeable for some reason. Another reason for failure can be that the zip creation was not successful when creating the backup.\"}],[\"$\",\"$L29\",\"782\",{\"id\":\"solution-39\",\"level\":3,\"withAnchor\":true,\"children\":\"Solution\"}],[\"$\",\"ol\",\"784\",{\"children\":[[\"$\",\"li\",\"1\",{\"children\":[\"Check if the site backup exists in the \",[\"$\",\"strong\",\"1\",{\"children\":\"temp\"}],\" folder.\"]}],[\"$\",\"li\",\"3\",{\"children\":\"If the backup exists, then it can be manually extracted into the site’s folder.\"}]]}],[\"$\",\"p\",\"786\",{\"children\":[\"To help prevent this issue, sync the site regularly to MyKinsta or use a \",[\"$\",\"a\",\"1\",{\"href\":\"https://kinsta.com/knowledgebase/git-vs-github/\",\"children\":\"version control system such as Git\"}],\" to track changes and allow you to restore from previous versions.\"]}],[\"$\",\"$L29\",\"788\",{\"id\":\"dk-0076\",\"level\":2,\"withAnchor\":true,\"children\":\"DK0076\"}],[\"$\",\"$L29\",\"790\",{\"id\":\"description-couldnt-install-wordpress-plugin\",\"level\":3,\"withAnchor\":true,\"children\":\"Description: Couldn’t install WordPress plugin\"}],[\"$\",\"p\",\"792\",{\"children\":\"DevKinsta sometimes needs to install plugins, and this error appears when DevKinsta can’t install a WordPress plugin for a given site.\"}],[\"$\",\"$L29\",\"794\",{\"id\":\"solution-40\",\"level\":3,\"withAnchor\":true,\"children\":\"Solution\"}],[\"$\",\"p\",\"796\",{\"children\":[\"This can be fixed by manually installing the plugin via \",[\"$\",\"$L2b\",\"1\",{\"href\":\"https://kinsta.com/docs/devkinsta/wp-cli/\",\"children\":\"WP-CLI\"}],\".\"]}],[\"$\",\"$L29\",\"798\",{\"id\":\"dk-0077\",\"level\":2,\"withAnchor\":true,\"children\":\"DK0077\"}],[\"$\",\"$L29\",\"800\",{\"id\":\"description-couldnt-remove-wordpress-plugin\",\"level\":3,\"withAnchor\":true,\"children\":\"Description: Couldn’t remove WordPress plugin\"}],[\"$\",\"p\",\"802\",{\"children\":\"DevKinsta sometimes needs to remove plugins, and this error appears when DevKinsta can’t remove a WordPress plugin from a given site.\"}],[\"$\",\"$L29\",\"804\",{\"id\":\"solution-41\",\"level\":3,\"withAnchor\":true,\"children\":\"Solution\"}],[\"$\",\"p\",\"806\",{\"children\":[\"This can be fixed by manually removing the plugin via \",[\"$\",\"$L2b\",\"1\",{\"href\":\"https://kinsta.com/docs/devkinsta/wp-cli/\",\"children\":\"WP-CLI\"}],\".\"]}],[\"$\",\"$L29\",\"808\",{\"id\":\"dk-0078\",\"level\":2,\"withAnchor\":true,\"children\":\"DK0078\"}],[\"$\",\"$L29\",\"810\",{\"id\":\"description-couldnt-update-wordpress-option\",\"level\":3,\"withAnchor\":true,\"children\":\"Description: Couldn’t update WordPress option\"}],[\"$\",\"p\",\"812\",{\"children\":\"DevKinsta couldn’t update one of the WP options in the site database using a WP-CLI command.\"}],[\"$\",\"$L29\",\"814\",{\"id\":\"solution-42\",\"level\":3,\"withAnchor\":true,\"children\":\"Solution\"}],[\"$\",\"p\",\"816\",{\"children\":[\"This can be fixed by manually updating the option via \",[\"$\",\"$L2b\",\"1\",{\"href\":\"https://kinsta.com/docs/devkinsta/wp-cli/\",\"children\":\"WP-CLI\"}],\".\"]}],[\"$\",\"$L29\",\"818\",{\"id\":\"dk-0081\",\"level\":2,\"withAnchor\":true,\"children\":\"DK0081\"}],[\"$\",\"$L29\",\"820\",{\"id\":\"description-parsing-wp-config-php-file-failed\",\"level\":3,\"withAnchor\":true,\"children\":\"Description: Parsing wp-config.php file failed.\"}],[\"$\",\"p\",\"822\",{\"children\":\"You may see this error when importing a site backup file if one of the following happens:\"}],[\"$\",\"ul\",\"824\",{\"children\":[[\"$\",\"li\",\"1\",{\"children\":[[\"$\",\"code\",\"0\",{\"children\":\"wp-config.php not found\"}],[\"$\",\"br\",\"1\",{\"children\":\"$undefined\"}],\"\\nThis means DevKinsta cannot find \",[\"$\",\"strong\",\"3\",{\"children\":\"wp-config.php\"}],\" file in the backup.\"]}],[\"$\",\"li\",\"3\",{\"children\":[[\"$\",\"code\",\"0\",{\"children\":\"Invalid database settings. Cannot find DB_NAME variable\"}],[\"$\",\"br\",\"1\",{\"children\":\"$undefined\"}],\"\\nThis means DevKinsta couldn’t extract the database name out of \",[\"$\",\"strong\",\"3\",{\"children\":\"wp-config.php\"}],\".\"]}],[\"$\",\"li\",\"5\",{\"children\":[[\"$\",\"code\",\"0\",{\"children\":\"{dbName}.sql not found\"}],[\"$\",\"br\",\"1\",{\"children\":\"$undefined\"}],\"\\nThis means \",[\"$\",\"strong\",\"3\",{\"children\":\"wp-config.php\"}],\" is okay, but the database backup file cannot be found in the folder or zip file.\"]}]]}],[\"$\",\"$L29\",\"826\",{\"id\":\"solution-43\",\"level\":3,\"withAnchor\":true,\"children\":\"Solution\"}],[\"$\",\"p\",\"828\",{\"children\":\"In any of the above situations, check the site backup file and make sure:\"}],[\"$\",\"ul\",\"830\",{\"children\":[[\"$\",\"li\",\"1\",{\"children\":[[\"$\",\"strong\",\"0\",{\"children\":\"wp-config.php\"}],\" exists in the root folder.\"]}],[\"$\",\"li\",\"3\",{\"children\":[\"The \",[\"$\",\"code\",\"1\",{\"children\":\"define( 'DB_NAME', '{dbName}' );\"}],\" line exists in the file.\"]}],[\"$\",\"li\",\"5\",{\"children\":[\"A .\",[\"$\",\"strong\",\"1\",{\"children\":\"sql\"}],\" file named exactly as mentioned in config file \",[\"$\",\"strong\",\"3\",{\"children\":\"{dbName}.sql\"}],\" exists in the root folder.\"]}]]}],[\"$\",\"$L29\",\"832\",{\"id\":\"dk-0082\",\"level\":2,\"withAnchor\":true,\"children\":\"DK0082\"}],[\"$\",\"$L29\",\"834\",{\"id\":\"description-load-remote-file-system-error\",\"level\":3,\"withAnchor\":true,\"children\":\"Description: Load remote file system error.\"}],[\"$\",\"p\",\"836\",{\"children\":\"This error occurs when DevKinsta fails to load the file system tree of the remote site when doing a selective pull; an SSH key issue usually causes it.\"}],[\"$\",\"$L29\",\"838\",{\"id\":\"solution-44\",\"level\":3,\"withAnchor\":true,\"children\":\"Solution\"}],[\"$\",\"p\",\"840\",{\"children\":[\"Log in again, and if the error persists, remove your “.ssh” folder and try to log in again. If that doesn’t work, contact our \",[\"$\",\"$L2b\",\"1\",{\"href\":\"https://kinsta.com/docs/support/contact-support/\",\"children\":\"Support team\"}],\" to help resolve that issue.\"]}],[\"$\",\"$L29\",\"842\",{\"id\":\"dk-0083\",\"level\":2,\"withAnchor\":true,\"children\":\"DK0083\"}],[\"$\",\"$L29\",\"844\",{\"id\":\"description-volume-path-is-not-supported\",\"level\":3,\"withAnchor\":true,\"children\":\"Description: Volume path is not supported.\"}],[\"$\",\"p\",\"846\",{\"data-renderer-start-pos\":\"1232\",\"children\":\"This error only occurs on Windows when Docker uses Windows Subsystem for Linux (WSL2). When using WSL2, DevKinsta creates folders in a location dedicated to the Linux subsystem to improve performance. Different Docker, Windows, and WSL2 versions use different paths for this dedicated part of the file system, and this error can appear when DevKinsta does not support the file system path.\"}],[\"$\",\"$L29\",\"848\",{\"id\":\"solution-45\",\"level\":3,\"withAnchor\":true,\"children\":\"Solution\"}],[\"$\",\"p\",\"850\",{\"children\":\"Check the paths of the volume on your computer. If the path is not supported, update Windows or Docker to migrate the file system to a new, supported location.\"}],[\"$\",\"$L2c\",\"852\",{\"title\":\"Important\",\"variant\":\"warning\",\"children\":[\"$\",\"p\",\"2\",{\"children\":\"Docker Desktop 4.30.0 and later versions have a WSL2 configuration that conflicts with DevKinsta. 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