Adult Protective Services

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For emergencies, call 911.</span></div><div><span class="ms-rteFontFace-1 ms-rteFontSize-3"><br></span></div><div><span class="ms-rteFontFace-1 ms-rteFontSize-3"> <strong>If you are a mandated reporter and have already made a verbal, telephone report to the APS hotline, click below to complete and submit the follow-up report form for Suspected Dependent Adult or Elder Abuse: </strong></span></div><div><span class="ms-rteFontFace-1 ms-rteFontSize-3"><strong><br></strong></span></div><div><div><a href="/SAS/Pages/SOC341-Report.aspx">SOC341 Follow-Up Report Form for Suspected Dependent Adult or Elder Abuse </a>  <br></div><div><br></div><div><a href="/SAS/Pages/SOC342-Report.aspx">SOC342 Follow-Up Report Form for Suspected Dependent Adult or Elder Abuse (financial institutions only)  </a><br></div><span class="ms-rteFontFace-1 ms-rteFontSize-3"><strong><br></strong></span></div><p><strong style="word-spacing:0em;font-size:13pt;letter-spacing:0.01em;text-align:justify;"></strong></p><p style="text-align:justify;"><strong style="font-size:13pt;letter-spacing:0.01em;word-spacing:0em;">Adult Protective Services</strong><span style="font-family:tahoma;font-size:13pt;letter-spacing:0.01em;word-spacing:0em;"> (APS) is a state mandated program dedicated to maintaining the health and safety of elders and dependent adults subjected to neglect, abuse, or exploitation, or who are unable to protect their own interests. APS serves adults 60 years of age or older and dependent adults ages 18 and 59 who have a combination of a disability and the inability to protect their own interest, or have an inability to carry out normal activities to protect their rights, including, but not limited to, persons who have physical or developmental disabilities, or whose physical or mental abilities have diminished because of age.</span><br></p><div style="text-align:justify;">  <br></div><p style="text-align:justify;"><span class="ms-rteFontSize-3 ms-rteFontFace-1">In addition to investigating allegations of abuse or neglect, Sacramento County APS assists elders and dependent adults of </span><span style="font-family:tahoma;font-size:13pt;letter-spacing:0.01em;word-spacing:0em;">Sacramento County in the following ways:</span></p><ul style="text-align:left;"><li><span class="ms-rteFontSize-3 ms-rteFontFace-1"> Provides a 24-hour hotline to report elder or dependent adult abuse or neglect at <b>(916) 874-9377</b>.</span></li><li><span class="ms-rteFontSize-3 ms-rteFontFace-1"> Secures linkages and referrals for other county and community services.</span></li><li><span class="ms-rteFontSize-3 ms-rteFontFace-1"> Advocates for clients in a variety of situations, for example with property managers, medical providers, hospitals, treatment programs and   other social services. </span></li><li><span class="ms-rteFontSize-3 ms-rteFontFace-1"> Arranges for direct services such as meal delivery, transportation and immediate assistance with emergency situations.</span></li><li><span style="font-family:"helvetica neue", helvetica, arial, "sans sans-serif";font-size:1.03em;letter-spacing:0.01em;word-spacing:0em;"> </span><span style="word-spacing:0em;font-family:tahoma;font-size:13pt;letter-spacing:0.01em;">Coordinates and consults with other providers to ensure the best possible service for the client.</span></li></ul><p style="text-align:justify;"><span class="ms-rteFontFace-1 ms-rteFontSize-3"><em>Elder and dependent adult abuse includes: Physical abuse (assault/battery, constraint or deprivation, sexual assault, chemical restraint, and over or under medication), neglect (including self-neglect), financial abuse, abandonment, isolation, abduction, and psychological or verbal abuse.</em></span></p><p style="text-align:justify;"><span class="ms-rteFontFace-1 ms-rteFontSize-3"><em><br></em></span></p><div style="text-align:justify;"><strong class="ms-rteFontFace-1 ms-rteFontSize-3" style="letter-spacing:0.01em;word-spacing:0em;">For Mandated Reporters Only: </strong><a href="https://leginfo.legislature.ca.gov/faces/codes_displayText.xhtml?lawCode=WIC&division=9.&title=&part=3.&chapter=11.&article=3." target="_blank" style="font-family:tahoma;font-size:13pt;letter-spacing:0.01em;word-spacing:0em;background-color:#ffffff;">All mandated APS reports shall be made immediately or as soon as practicably possible.</a><span style="font-family:tahoma;font-size:13pt;letter-spacing:0.01em;word-spacing:0em;"> </span><span style="font-family:tahoma;font-size:13pt;word-spacing:0em;letter-spacing:0.173333px;">Mandated reporters have two options for making abuse or neglect reports to APS:</span></div><div style="text-align:justify;"><span style="font-family:tahoma;font-size:13pt;word-spacing:0em;letter-spacing:0.173333px;"><br></span></div><ul><li><span class="ms-rteFontSize-3 ms-rteFontFace-1"><span style="letter-spacing:0.01em;word-spacing:0em;"><span style="letter-spacing:0.173333px;"><strong>Verbal Report Completed: </strong></span></span><span class="ms-rteFontSize-3 ms-rteFontFace-1">If you are a mandated reporter and have already made a verbal, telephone report to the APS hotline, click below to complete and submit the follow-up report form for Suspected Dependent Adult or Elder Abuse: </span></span></li></ul><blockquote style="margin:0px 0px 0px 40px;border:none;padding:0px;"><div style="letter-spacing:0.01em;word-spacing:0em;display:inline;"><span class="ms-rteFontSize-3 ms-rteFontFace-1"></span><a href="/SAS/Pages/SOC341-Report.aspx"><span class="ms-rteFontSize-3 ms-rteFontFace-1">SOC341 Report Form for Suspected Dependent Adult or Elder Abuse </span></a><span class="ms-rteFontSize-3 ms-rteFontFace-1"></span></div></blockquote><blockquote style="margin:0px 0px 0px 40px;border:none;padding:0px;"><div style="letter-spacing:0.01em;word-spacing:0em;display:inline;"><span class="ms-rteFontSize-3 ms-rteFontFace-1"> </span></div></blockquote><blockquote style="margin:0px 0px 0px 40px;border:none;padding:0px;"><div style="letter-spacing:0.01em;word-spacing:0em;"><a href="/SAS/Pages/SOC342-Report.aspx"><span class="ms-rteFontSize-3 ms-rteFontFace-1">SOC342 Report Form for Suspected Dependent Adult or Elder Abuse (financial institutions only) </span></a></div><div style="letter-spacing:0.01em;word-spacing:0em;"><br></div></blockquote><ul><li><a href="/SAS/Pages/SOC342-Report.aspx"><span class="ms-rteFontSize-3 ms-rteFontFace-1"></span></a><span class="ms-rteFontSize-3 ms-rteFontFace-1"></span><span class="ms-rteFontSize-3 ms-rteFontFace-1" style="letter-spacing:0.01em;word-spacing:0em;"></span><strong class="ms-rteFontSize-3 ms-rteFontFace-1" style="word-spacing:0em;letter-spacing:0.01em;">Verbal Reports</strong><span class="ms-rteFontSize-3 ms-rteFontFace-1" style="word-spacing:0em;letter-spacing:0.01em;">: You may make a verbal report to APS by telephone at </span><strong class="ms-rteFontSize-3 ms-rteFontFace-1" style="word-spacing:0em;letter-spacing:0.01em;">(916) 874-9377</strong><strong class="ms-rteFontSize-3 ms-rteFontFace-1" style="word-spacing:0em;letter-spacing:0.01em;">. </strong><span class="ms-rteFontSize-3 ms-rteFontFace-1" style="word-spacing:0em;letter-spacing:0.01em;">Following a verbal report, the mandated written </span><a href="/SAS/Pages/Adult-Abuse-Report.aspx" style="font-family:"helvetica neue", helvetica, arial, "sans sans-serif";word-spacing:0em;font-size:1.03em;letter-spacing:0.01em;background-color:#ffffff;"><span class="ms-rteFontSize-3 ms-rteFontFace-1">SOC341 or SOC342 form</span></a><span class="ms-rteFontSize-3 ms-rteFontFace-1" style="word-spacing:0em;letter-spacing:0.01em;"> is required within two working days. The APS fax number is (916) 854-9341. Urgent reports requiring an immediate response must be made verbally by telephone.</span><b class="ms-rteFontSize-3 ms-rteFontFace-1" style="word-spacing:0em;letter-spacing:0.173333px;"></b></li></ul><ul><li><span class="ms-rteFontSize-3 ms-rteFontFace-1"><strong class="ms-rteFontSize-3 ms-rteFontFace-1" style="word-spacing:0em;letter-spacing:0.01em;">Online Reports:</strong><span class="ms-rteFontSize-3 ms-rteFontFace-1" style="word-spacing:0em;letter-spacing:0.01em;"> Mandated reporters </span><span class="ms-rteFontSize-3 ms-rteFontFace-1" style="word-spacing:0em;letter-spacing:0.01em;">may </span><span class="ms-rteFontSize-3 ms-rteFontFace-1" style="letter-spacing:0.15965px;word-spacing:0em;"><a href="https://www.reporttoaps.org/" target="_blank" style="letter-spacing:0.01em;background-color:#ffffff;word-spacing:0em;">submit an online non-emergency report</a>. <span style="letter-spacing:0.173333px;">There is no need to call APS after submitting the online report. Online reports are only processed Monday through Friday from 8:00 am to 5:00 pm. If your report requires an immediate response, make a verbal report (see above).</span></span></span><span class="ms-rteFontSize-3 ms-rteFontFace-1" style="word-spacing:0em;letter-spacing:0.01em;"></span></li></ul><div><span class="ms-rteFontSize-3 ms-rteFontFace-1" style="background-color:transparent;font-weight:700;display:inline;float:none;"><br></span></div><div><span class="ms-rteFontSize-3 ms-rteFontFace-1" style="background-color:transparent;font-weight:700;display:inline;float:none;">Mandated Reporter </span><span class="ms-rteFontSize-3 ms-rteFontFace-1" style="background-color:transparent;font-weight:700;display:inline;float:none;">Training<br></span><ul><li><span class="ms-rteFontSize-3 ms-rteFontFace-1"><a href="/SAS/Documents/FL-Mandated%20Reporting%20Flyer%20Final.pdf" target="_blank">About APS Mandated Reporter Online Training</a></span></li><li><span class="ms-rteFontSize-3 ms-rteFontFace-1"><a href="https://cdss.ca.gov/MandatedReporting/story.html" target="_blank">APS Mandated Reporter Online Training</a></span></li></ul><font face="Helvetica Neue, Helvetica, Arial, Sans sans-serif"><span style="font-size:15.965px;letter-spacing:0.15965px;"><br></span></font><span style="font-family:"helvetica neue", helvetica, arial, "sans sans-serif";font-size:1.03em;letter-spacing:0.01em;word-spacing:0em;"></span></div><div><span class="ms-rteFontFace-1 ms-rteFontSize-3" style="letter-spacing:0.01em;word-spacing:0em;"><strong>How do I request APS Records?</strong><br>Request Sacramento APS Records <a href="https://dcfas.saccounty.gov/SAS/Pages/Adult-Protective-Services/APS-Records-Request.aspx">here</a>. <span style="font-family:"helvetica neue", helvetica, arial, "sans sans-serif";font-size:15.965px;letter-spacing:0.15965px;">For APS records in another county, please contact the specific county.</span><br><br><br><strong>Home Safe </strong></span></div><div><span class="ms-rteFontFace-1 ms-rteFontSize-3" style="letter-spacing:0.01em;word-spacing:0em;"><a href="/SAS/Documents/Adult-Protective-Services/HMIS%20Consumer%20Notice.pdf" target="_blank">Homeless Management Information System Consumer Notice</a></span><br></div><div><br></div></div> </div> <br/> <h3 style="font-size: 1.5em"><span style="font-weight: normal"><strong> To Qualify</strong></span></h3> <div id="dhhs_general_detail"> <div id="ctl00_PlaceHolderMain_ctl03_label" style='display:none'>Service To Qualify</div><div id="ctl00_PlaceHolderMain_ctl03__ControlWrapper_RichHtmlField" class="ms-rtestate-field" style="display:inline" aria-labelledby="ctl00_PlaceHolderMain_ctl03_label">Not Applicable<br></div> </div> <br/> <h3 style="font-size: 1.5em"><span style="font-weight: normal"><strong> Cost</strong></span></h3> <div id="dhhs_general_detail"> <div id="ctl00_PlaceHolderMain_ctl04_label" style='display:none'>Service Cost</div><div id="ctl00_PlaceHolderMain_ctl04__ControlWrapper_RichHtmlField" class="ms-rtestate-field" style="display:inline" aria-labelledby="ctl00_PlaceHolderMain_ctl04_label">Not Applicable</div> </div> <br/> <h3 style="font-size: 1.5em"><span style="font-weight: normal"><strong> Contact Information</strong></span></h3> <table style="width: 100%;border-color:transparent;" id="tblContact" bordercolor="#000000"> </table> <div id="divContactInfo"> <div id="divContactName"> <div id="select-container" class="select-container"> <a href="/Lists/HHS%20Content%20Contacts/DispForm.aspx?ID=132&RootFolder=*"> Adult Protective Services</a> </div> </div> <div id="divContactFields"> <div id="divAddress"> null </div> <div id="divCity"> null </div> <div id="divState"> null </div> <div id="divZip"> null </div> <div id="divPhone"> (916) 874-9377 </div> <div id="divEmail"> null </div> <div id="divHours"> null </div> </div> </div> <div id="divSummaryLink"> <div id="ctl00_PlaceHolderMain_SummaryLinkFieldControl1__ControlWrapper_SummaryLinkFieldControl" style="display:inline"><div 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col-md-3"> <h5> Quick Links </h5> <ul class="standardList"> <li> <a href="/CPS/Pages/Resource-Family-Approval/SP-Resource-Family-Approval.aspx">Become a Resources Family for Local Foster Children </a> </li> <li> <a href="/SAS/Documents/Resources/GD-IHSS%20Application%20Process%20Flowchart%20June%202015.pdf">In Home Supportive Services Application Process </a> </li> <li> <a href="https://ha.saccounty.gov/scholarship/Pages/Scholarship-Program.aspx">Scholarship Program </a> </li> </ul> </div> <div class="col-lg-3 col-xs-12 col-sm-6 col-md-3"> <h5> Report Abuse </h5> <ul class="standardList"> <li> <a href="/CPS/Pages/Emergency-Response/GI-EmergencyHotLine.aspx">Child Abuse </a> </li> <li> <a href="/SAS/Pages/GI-APS-Forms.aspx">Elder and Dependent Adult Abuse </a> </li> </ul> </div> <div class="col-lg-3 col-xs-12 col-sm-6 col-md-3"> <h5> <a href="/Pages/Contact-Us.aspx">Contact Us </a> </h5>  </div>  </div> </div> </div>  <div class="footer2 full-blue-bg"> <div class="container pad-top-15 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