하드웨어 보증, 서비스 및 수리

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class="js-nav-menu single-link" data-m='{"cN":"Xbox_cont","cT":"Container","id":"c6c2c1c9c2m1r1a1","sN":6,"aN":"c2c1c9c2m1r1a1"}'> <a id="shellmenu_36" class="js-subm-uhf-nav-link" href="https://www.xbox.com/" data-m='{"cN":"W0Nav_Xbox_nav","id":"n1c6c2c1c9c2m1r1a1","sN":1,"aN":"c6c2c1c9c2m1r1a1"}'>Xbox</a> </li> <li class="js-nav-menu single-link" data-m='{"cN":"Deals_cont","cT":"Container","id":"c7c2c1c9c2m1r1a1","sN":7,"aN":"c2c1c9c2m1r1a1"}'> <a id="shellmenu_37" class="js-subm-uhf-nav-link" href="https://www.microsoft.com/ko-kr/store/b/sale?icid=MSCOM_UHF_Sale" data-m='{"cN":"W0Nav_Deals_nav","id":"n1c7c2c1c9c2m1r1a1","sN":1,"aN":"c7c2c1c9c2m1r1a1"}'>세일</a> </li> <li class="js-nav-menu single-link" data-m='{"cN":"Support_cont","cT":"Container","id":"c8c2c1c9c2m1r1a1","sN":8,"aN":"c2c1c9c2m1r1a1"}'> <a id="l1_support" class="js-subm-uhf-nav-link" href="https://support.microsoft.com/ko-kr" 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data-m='{"cN":"More_Software_Outlook_cont","cT":"Container","id":"c6c9c2c1c9c2m1r1a1","sN":6,"aN":"c9c2c1c9c2m1r1a1"}'> <a id="shellmenu_44" class="js-subm-uhf-nav-link" href="https://www.microsoft.com/ko-kr/microsoft-365/outlook/email-and-calendar-software-microsoft-outlook" data-m='{"cN":"GlobalNav_More_Software_Outlook_nav","id":"n1c6c9c2c1c9c2m1r1a1","sN":1,"aN":"c6c9c2c1c9c2m1r1a1"}'>Outlook</a> </li> <li class="js-nav-menu single-link" data-m='{"cN":"More_Software_Skype_cont","cT":"Container","id":"c7c9c2c1c9c2m1r1a1","sN":7,"aN":"c9c2c1c9c2m1r1a1"}'> <a id="shellmenu_45" class="js-subm-uhf-nav-link" href="https://www.skype.com/ko/" data-m='{"cN":"GlobalNav_More_Software_Skype_nav","id":"n1c7c9c2c1c9c2m1r1a1","sN":1,"aN":"c7c9c2c1c9c2m1r1a1"}'>Skype</a> </li> <li class="js-nav-menu single-link" data-m='{"cN":"More_Software_OneNote_cont","cT":"Container","id":"c8c9c2c1c9c2m1r1a1","sN":8,"aN":"c9c2c1c9c2m1r1a1"}'> <a id="shellmenu_46" class="js-subm-uhf-nav-link" 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data-m='{"cN":"GlobalNav_PCsAndDevices_nonnav","id":"nn1c10c2c1c9c2m1r1a1","sN":1,"aN":"c10c2c1c9c2m1r1a1"}'>PC 및 장치</span> <button id="uhf-navbtn-shellmenu_48-button" type="button" f-multi-parent="true" aria-expanded="false" data-m='{"cN":"GlobalNav_PCsAndDevices_nonnav","id":"nn2c10c2c1c9c2m1r1a1","sN":2,"aN":"c10c2c1c9c2m1r1a1"}'>PC 및 장치</button> <ul aria-hidden="true" aria-labelledby="uhf-navspn-shellmenu_48-span"> <li class="js-nav-menu single-link" data-m='{"cN":"More_PCsAndDevices_ShopXbox_cont","cT":"Container","id":"c3c10c2c1c9c2m1r1a1","sN":3,"aN":"c10c2c1c9c2m1r1a1"}'> <a id="shellmenu_49" class="js-subm-uhf-nav-link" href="https://www.microsoft.com/ko-kr/store/b/xbox?icid=CNavDevicesXbox" data-m='{"cN":"GlobalNav_More_PCsAndDevices_ShopXbox_nav","id":"n1c3c10c2c1c9c2m1r1a1","sN":1,"aN":"c3c10c2c1c9c2m1r1a1"}'>Xbox 쇼핑</a> </li> <li class="js-nav-menu single-link" data-m='{"cN":"More_PCsAndDevices_Accessories_cont","cT":"Container","id":"c4c10c2c1c9c2m1r1a1","sN":4,"aN":"c10c2c1c9c2m1r1a1"}'> <a id="shellmenu_50" class="js-subm-uhf-nav-link" href="https://www.microsoft.com/ko-kr/accessories" data-m='{"cN":"GlobalNav_More_PCsAndDevices_Accessories_nav","id":"n1c4c10c2c1c9c2m1r1a1","sN":1,"aN":"c4c10c2c1c9c2m1r1a1"}'>주변 기기</a> </li> </ul> </li> <li class="f-sub-menu js-nav-menu nested-menu" data-m='{"cT":"Container","id":"c11c2c1c9c2m1r1a1","sN":11,"aN":"c2c1c9c2m1r1a1"}'> <span id="uhf-navspn-shellmenu_51-span" style="display:none" f-multi-parent="true" aria-expanded="false" data-m='{"id":"nn1c11c2c1c9c2m1r1a1","sN":1,"aN":"c11c2c1c9c2m1r1a1"}'>엔터테인먼트</span> <button id="uhf-navbtn-shellmenu_51-button" type="button" f-multi-parent="true" aria-expanded="false" data-m='{"id":"nn2c11c2c1c9c2m1r1a1","sN":2,"aN":"c11c2c1c9c2m1r1a1"}'>엔터테인먼트</button> <ul aria-hidden="true" aria-labelledby="uhf-navspn-shellmenu_51-span"> <li class="js-nav-menu single-link" data-m='{"cN":"More_Entertainment_XboxGamePassUltimate_cont","cT":"Container","id":"c3c11c2c1c9c2m1r1a1","sN":3,"aN":"c11c2c1c9c2m1r1a1"}'> <a id="shellmenu_52" class="js-subm-uhf-nav-link" href="https://www.microsoft.com/ko-kr/p/xbox-game-pass-ultimate/cfq7ttc0khs0?WT.mc_id=CNavGamesXboxGamePassUltimate" data-m='{"cN":"GlobalNav_More_Entertainment_XboxGamePassUltimate_nav","id":"n1c3c11c2c1c9c2m1r1a1","sN":1,"aN":"c3c11c2c1c9c2m1r1a1"}'>Xbox Game Pass Ultimate</a> </li> <li class="js-nav-menu single-link" data-m='{"cN":"More_Entertainment_XboxGames_cont","cT":"Container","id":"c4c11c2c1c9c2m1r1a1","sN":4,"aN":"c11c2c1c9c2m1r1a1"}'> <a id="shellmenu_53" class="js-subm-uhf-nav-link" href="https://www.xbox.com/ko-kr/games/" data-m='{"cN":"GlobalNav_More_Entertainment_XboxGames_nav","id":"n1c4c11c2c1c9c2m1r1a1","sN":1,"aN":"c4c11c2c1c9c2m1r1a1"}'>Xbox 및 게임</a> </li> <li class="js-nav-menu single-link" 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프로필","url":"https://www.microsoftstore.com/store/mskr/ko_KR/DisplayEditProfilePage/tab.profile","id":""}],"userData":{"idp":"msa","firstName":"","lastName":"","memberName":"","cid":"","authenticatedState":"3"},"rpData":{"preferredIdp":"msa","msaInfo":{"signInUrl":"/ko-kr/store/signin","signOutUrl":"/ko-kr/store/signout","meUrl":"https://login.live.com/me.srf?wa=wsignin1.0"},"aadInfo":{"signOutUrl":"/ko-kr/store/signout","appId":"","siteUrl":"","blockMsaFed":true}}}' data-m='{"cN":"GlobalNav_Account_cont","cT":"Container","id":"c5c1c9c2m1r1a1","sN":5,"aN":"c1c9c2m1r1a1"}'> <div class="msame_Header"> <div class="msame_Header_name st_msame_placeholder">로그인</div> </div> </div> </div> </div> </div> </header> </div> </div> </div> <div id="smcTeachingCalloutPopover" class="teachingCalloutHidden teachingCalloutPopover caretArrowUp" data-timeout="8"> <div class="caretArrow caretArrowPosition"> </div> <div class="popoverMessageWrapper"> <div class="calloutDismiss"> <a id="teachingCalloutDismiss" href="javascript:void(0)" ms.interactiontype="11" data-bi-bhvr="HIDE" data-bi-id="teachingCalloutDismiss" aria-label="Close callout prompt."> <span class="icon-mdl2 icon-cancel"></span> </a> </div> <div id="noAccounts" class="signInMessages calloutMessageHidden"> <div class="calloutHeading" id="calloutHeading">Microsoft로 로그인</div> <div class="calloutMessage" id="calloutMessage">로그인하거나 계정을 만듭니다.</div> </div> <div id="multipleSignInSuccess" class="signInMessages calloutMessageHidden"> <div class="calloutHeading" id="calloutHeading">안녕하세요.</div> <div class="calloutMessage" id="calloutMessage">다른 계정을 선택합니다.</div> </div> <div id="multipleSignInFail" class="signInMessages calloutMessageHidden"> <div class="calloutHeading" id="calloutHeading">계정이 여러 개 있음</div> <div class="calloutMessage" id="calloutMessage">로그인할 계정을 선택합니다.</div> </div> </div> </div> <div id="ocHelp" dir="ltr"> <div id="ocArticle" class="landing-page --theme-warranty"> <div class="grd main-content zero-margin" id="ocMainContent"> <div class="row ocpArticleSizingWrapper"> <main id="supArticleContent" class="col-3-3" data-bi-area="content" tabindex="-1"> <article class="ocpArticleContent"><header id="document-header" data-bi-area="page-header"><div id="hero-welcome" class="header__container--color"> <h1 id="ID0EDN" class="header__title">하드웨어 보증, 서비스 및 수리</h1> <div class="searchBox searchBoxHomeAndLandingPageOverride" data-tenant="smc" data-product-suffix="Warranty" data-placeholder-text="무엇을 도와드릴까요?" data-search-label="검색"> <form id="supHomeAndLandingPageSearchBoxForm" class="supHomeAndLandingPageSearchBoxForm" method="GET" action="/search/results" autocomplete="off" role="search"> <div class="supHomeAndLandingPageSearchBoxContainer" role="presentation"><input id="supHomeAndLandingPageSearchBox" name="query" type="search" placeholder="무엇을 도와드릴까요?" required=""><input id="supHomeAndLandingPageProductName" type="hidden" value="Warranty"><input id="supHomeAndLandingPageIsEnrichedQuery" type="hidden" name="isEnrichedQuery" value="false"><button class="supHomeAndLandingPageSearchButton" type="submit" title="검색" data-bi-mto=""><span class="icon-mdl2 icon-forward" aria-hidden="true"></span></button></div><input class="supHomeAndLandingPageSuggestionHider" type="text" name="" placeholder=""></form> </div> </div></header><div class="banded-wrapper"> <div class="ocpSectionLayout grd zero-margin"><section aria-labelledby="ID0EDBBBBL" class="ocpSection" data-bi-area="section-1"> <p></p> <div data-bi-view="Grid 1x2" class="supARG supHomeAndLandingPageFeatureGrid"> <div class="supARG-row"> <div class="supARG-column-1-2" data-bi-compnm="row-1,col-1" data-bi-view="Grid 1x2"> <p> <picture><img class="fluentImage" src="https://cxcs.microsoft.net/static/public/cross-app/ko-kr/48957ade-c816-4bc6-a740-7d94b0196a98/c47aebcb6b1e4d5cbf9bb1801030acda780638b0.png" loading="lazy" alt="책상 위에 있는 Surface Pro, Surface Headphones, 마우스 및 키보드" width="800" style="aspect-ratio: 800/450"></picture> </p> </div> <div class="supARG-column-1-2" data-bi-compnm="row-1,col-2" data-bi-view="Grid 1x2"> <h2 id="ID0EDBBBBL" class="">보증에는 어떤 내용이 포함되나요?</h2> <p>Microsoft 디바이스 또는 액세서리에는 표준 제한 보증이 제공됩니다. 사용 약관은 국가 또는 지역에 따라 다릅니다.</p> <p> <a role="button" href="/ko-kr/topic/eedf7a23-84a7-1a47-480b-0e10503eedf5" class="ocpArticleLink supHomeAndLandingPageCTAButton" data-bi-view="Grid 1x2" data-bi-compnm="row-1,col-2" data-bi-type="anchor">보증 사용 약관 읽기</a> </p> <p>Surface 보증에 대한 자세한 내용은 <a href="/ko-kr/surface/surface-%EB%B3%B4%EC%A6%9D-faq-1217913a-2692-424e-a5c4-0eb0de84f05a" class="ocpArticleLink" data-bi-view="Grid 1x2" data-bi-compnm="row-1,col-2" data-bi-type="anchor">Surface 보증 FAQ</a>를 참조하세요.</p> </div> </div> </div> </section></div> </div> <div class="banded-wrapper"> <div class="ocpSectionLayout grd zero-margin"><section aria-labelledby="ID0EDDBBBJ" class="ocpSection" data-bi-area="section-2"> <p></p> <div data-bi-view="Grid 1x2" class="supARG supHomeAndLandingPageFeatureGrid"> <div class="supARG-row"> <div class="supARG-column-1-2" data-bi-compnm="row-1,col-1" data-bi-view="Grid 1x2"> <h2 id="ID0EDDBBBJ" class="">보증 상태 확인</h2> <p>Surface, Xbox 디바이스 또는 액세서리가 있는 경우, Microsoft 계정을 통해 보증을 확인하고 account.microsoft.com/devices에 보증을 요청하세요.</p> <p> <a href="https://account.microsoft.com/devices" target="_blank" role="button" class="ocpExternalLink supHomeAndLandingPageCTAButton" data-bi-view="Grid 1x2" data-bi-compnm="row-1,col-1" data-bi-type="anchor">보증 상태 확인</a> </p> <p>마우스, 키보드, 카메라 또는 헤드셋과 같은 Microsoft 액세서리에 대한 보증 상태를 확인하려면 <a href="https://support.microsoft.com/contactus" target="_blank" class="ocpExternalLink" data-bi-view="Grid 1x2" data-bi-compnm="row-1,col-1" data-bi-type="anchor">문의해주세요</a>. </p> <p>자세한 내용은 <a href="/ko-kr/windows/microsoft-%EB%B3%B4%EC%A6%9D%EC%9D%84-%ED%99%95%EC%9D%B8%ED%95%98%EA%B3%A0-%EC%84%9C%EB%B9%84%EC%8A%A4-%EC%A3%BC%EB%AC%B8-%EC%9E%91%EC%84%B1-644472b2-df94-41c7-a67d-2ac6577fc5f3" class="ocpArticleLink" data-bi-view="Grid 1x2" data-bi-compnm="row-1,col-1" data-bi-type="anchor">Microsoft 보증 확인 및 서비스 주문 만들기</a>나 <a href="/ko-kr/windows/microsoft-%EA%B3%84%EC%A0%95%EC%97%90%EC%84%9C-%EC%82%AC%EC%9A%A9%EB%90%98%EB%8A%94-%EC%9E%A5%EC%B9%98-%EA%B4%80%EB%A6%AC-d4044995-81db-b24b-757e-1102d148f441" class="ocpArticleLink" data-bi-view="Grid 1x2" data-bi-compnm="row-1,col-1" data-bi-type="anchor">Microsoft 계정으로 디바이스 관리</a>를 참조하세요.</p> <p>비즈니스용 Surface의 경우 <a href="https://mybusinessservice.surface.com/" target="_blank" class="ocpExternalLink" data-bi-view="Grid 1x2" data-bi-compnm="row-1,col-1" data-bi-type="anchor">비즈니스 온라인 서비스 센터용 Surface 지원</a>에 방문하세요.</p> </div> <div class="supARG-column-1-2" data-bi-compnm="row-1,col-2" data-bi-view="Grid 1x2"> <p> <picture><img class="fluentImage" src="https://cxcs.microsoft.net/static/public/cross-app/ko-kr/573253b9-2cf8-4c6d-8388-163e9f4b6d04/3315acc7e552b6bbd81f224e28e01d7365aca0fb.png" loading="lazy" alt="책상에 놓인 Surface Pro 및 마우스" width="800" style="aspect-ratio: 800/450"></picture> </p> </div> </div> </div> </section></div> </div> <div class="banded-wrapper"> <div class="ocpSectionLayout grd zero-margin"><section aria-labelledby="ID0EDBBBBH" class="ocpSection" data-bi-area="section-3"> <p></p> <div data-bi-view="Grid 1x2" class="supARG supHomeAndLandingPageFeatureGrid"> <div class="supARG-row"> <div class="supARG-column-1-2" data-bi-compnm="row-1,col-1" data-bi-view="Grid 1x2"> <p> <picture><img class="fluentImage" src="https://cxcs.microsoft.net/static/public/cross-app/ko-kr/d5012ef9-b158-47ee-b63b-f0124d62bdc7/5156e171ea091d0e3653b1a9c011c39ff7d61fbf.png" loading="lazy" alt="Microsoft Complete 로고" width="800" style="aspect-ratio: 800/450"></picture> </p> </div> <div class="supARG-column-1-2" data-bi-compnm="row-1,col-2" data-bi-view="Grid 1x2"> <h2 id="ID0EDBBBBH" class="">Microsoft Complete 보증 유지</h2> <p>장치를 구입할 때 Microsoft Complete 보호 플랜을 받으세요. 모든 Microsoft 장치 및 액세서리에는 표준 제한 보증이 제공됩니다. Microsoft Complete에서는 확장된 하드웨어 및 실수로 인한 손상 보상을 제공합니다. 구매 후에는 Microsoft로부터 무제한 기술 지원도 받을 수 있습니다. 일부 시장에서만 사용할 수 있습니다.</p> <p>Microsoft Complete에 대한 자세한 내용은 <a href="https://www.microsoft.com/store/b/microsoft-complete" target="_blank" class="ocpExternalLink" data-bi-view="Grid 1x2" data-bi-compnm="row-1,col-2" data-bi-type="anchor">Microsoft Complete 보호 플랜</a>을 참조하세요. </p> <p>비즈니스용 Surface의 경우 <a href="https://www.microsoft.com/surface/business/warranty-protection-plans-and-support?activetab=pivot:surfacelaptopand2-in-1stab" target="_blank" class="ocpExternalLink" data-bi-view="Grid 1x2" data-bi-compnm="row-1,col-2" data-bi-type="anchor">Surface 보증 및 지원 플랜</a>을 참조하세요.</p> </div> </div> </div> </section></div> </div> <div class="banded-wrapper"> <div class="ocpSectionLayout grd zero-margin"><section aria-labelledby="ID0EDDBBBF" class="ocpSection" data-bi-area="section-4"> <p></p> <div data-bi-view="Grid 1x2" class="supARG supHomeAndLandingPageFeatureGrid"> <div class="supARG-row"> <div class="supARG-column-1-2" data-bi-compnm="row-1,col-1" data-bi-view="Grid 1x2"> <h2 id="ID0EDDBBBF" class="">Microsoft 디바이스용 서비스 받기</h2> <p>Microsoft 디바이스나 액세서리에 서비스를 받아야 하나요? account.microsoft.com/devices에 로그인하여 Surface, Surface 액세서리, Xbox, 또는 Xbox 액세서리 서비스를 받으세요.</p> <p> <a href="https://account.microsoft.com/devices" target="_blank" role="button" class="ocpExternalLink supHomeAndLandingPageCTAButton" data-bi-view="Grid 1x2" data-bi-compnm="row-1,col-1" data-bi-type="anchor">로그인하여 서비스 이용</a> </p> <p>마우스, 키보드, 카메라 또는 헤드셋과 같은 Microsoft 액세서리에 대한 지원을 받으려면 <a href="/ko-kr/pc-accessories" class="ocpArticleLink" data-bi-view="Grid 1x2" data-bi-compnm="row-1,col-1" data-bi-type="anchor">Microsoft PC 액세서리 도움말 및 학습</a>을 방문하세요.</p> <p>서비스 프로세스에 대한 자세한 내용은 <a href="/ko-kr/surface/surface%EB%A5%BC-%EC%9C%84%ED%95%9C-%EC%84%9C%EB%B9%84%EC%8A%A4-%EB%98%90%EB%8A%94-%EC%88%98%EB%A6%AC%EB%A5%BC-%EB%B0%9B%EB%8A%94-%EB%B0%A9%EB%B2%95-b06da716-0763-65b3-e2f2-116d9e30f877" class="ocpArticleLink" data-bi-view="Grid 1x2" data-bi-compnm="row-1,col-1" data-bi-type="anchor">Surface 서비스 받는 방법</a>이나 <a href="https://go.microsoft.com/fwlink/?linkid=2148403" target="_blank" class="ocpExternalLink" data-bi-view="Grid 1x2" data-bi-compnm="row-1,col-1" data-bi-type="anchor">Xbox 장치 서비스 이용 방법</a>을 참조하세요.</p> </div> <div class="supARG-column-1-2" data-bi-compnm="row-1,col-2" data-bi-view="Grid 1x2"> <p> <picture><img class="fluentImage" src="https://cxcs.microsoft.net/static/public/cross-app/ko-kr/87024de7-7f1d-4ece-a5c2-848365ffeb64/ac0a5d8ef5ee2dcca18ea0a2d2bd3158449a1684.png" loading="lazy" alt="책상 위에 있는 Surface Book, Surface Dial 및 Surface 펜" width="800" style="aspect-ratio: 800/450"></picture> </p> </div> </div> </div> </section></div> </div> <div class="banded-wrapper"> <div class="ocpSectionLayout grd zero-margin"><section aria-labelledby="ID0EDD" class="ocpSection" data-bi-area="section-5"> <h2 id="ID0EDD" class="">Surface 서비스를 받기 전에</h2> <div data-bi-view="Grid 1x4" class="supARG"> <div class="supARG-row"> <div class="supARG-column-1-4" data-bi-compnm="row-1,col-1" data-bi-view="Grid 1x4"> <p> <picture><img class="fluentImage" src="https://cxcs.microsoft.net/static/public/cross-app/ko-kr/a2d1d616-1611-409e-96c4-e82aa4fb118b/eee8941edcf6d561b1cb9386077d743fea940d8f.png" loading="lazy" alt="책상에서 Surface Book을 사용하는 여성" width="358" style="aspect-ratio: 358/201"></picture> </p> <p> <b class="ocpLegacyBold">무상 수리 기간이 만료되거나 손상된 Surface 서비스 받기</b> </p> <p>Surface 장치가 보증 기간이 만료되었거나 손상되었거나 화면이 손상된 경우 옵션을 참조하세요.</p> <p> <a href="/ko-kr/surface/%EB%B3%B4%EC%A6%9D-%EA%B8%B0%EA%B0%84%EC%9D%B4-%EB%A7%8C%EB%A3%8C%EB%90%98%EA%B1%B0%EB%82%98-%EC%86%90%EC%83%81%EB%90%9C-surface-%EC%84%9C%EB%B9%84%EC%8A%A4-%EB%B0%9B%EA%B8%B0-08312d65-7d7d-5438-2f85-92c8b0a605ac" class="ocpArticleLink supHomeAndLandingPageCTA" data-bi-view="Grid 1x4" data-bi-compnm="row-1,col-1" data-bi-type="anchor">단계 보기</a> </p> </div> <div class="supARG-column-1-4" data-bi-compnm="row-1,col-2" data-bi-view="Grid 1x4"> <p> <picture><img class="fluentImage" src="https://cxcs.microsoft.net/static/public/cross-app/ko-kr/fa1ad685-1714-41c2-8570-a06c30945762/bc9c90d8e18be9f2bc5b698511112959dee76e3e.png" loading="lazy" alt="책상에서 Surface Laptop을 사용하는 남성" width="358" style="aspect-ratio: 358/201"></picture> </p> <p> <b class="ocpLegacyBold">Surface 디바이스 또는 액세서리에 대한 보증 외 서비스 가격은 어떻게 되나요?</b> </p> <p>사용자의 디바이스가 표준 제한 보증이나 Microsoft Complete에 더 이상 적용되지 않는 경우 보증 외 서비스를 받을 수 있습니다.</p> <p> <a href="/ko-kr/topic/4c77ac8a-e8c3-d0e4-7e8a-a29f768d43ff" class="ocpArticleLink supHomeAndLandingPageCTA" data-bi-view="Grid 1x4" data-bi-compnm="row-1,col-2" data-bi-type="anchor">서비스 비용 보기</a> </p> </div> <div class="supARG-column-1-4" data-bi-compnm="row-1,col-3" data-bi-view="Grid 1x4"> <p> <picture><img class="fluentImage" src="https://cxcs.microsoft.net/static/public/cross-app/ko-kr/8ad4fd9c-aec0-4a3f-8820-ce8d6165ae06/bcd2ba39dec8f74150c4035b558aeb57ff26972a.png" loading="lazy" alt="Surface Book을 들고 걷는 남성" width="358" style="aspect-ratio: 358/201"></picture> </p> <p> <b class="ocpLegacyBold">Surface 방문 센터 및 공인 서비스 제공자 연락처 정보 찾기</b> </p> <p>Microsoft는 공인 대리점 고객 서비스 센터 및 공인 서비스 공급업체를 통해 Surface 지원 옵션을 제공합니다. 일부 국가 및 지역에서는 사용할 수 없습니다.</p> <p> <a href="https://support.microsoft.com/surface/service-centers-for-in-person-support-fa81797b-44e0-47e5-b2f9-c490f9d330b4" target="_blank" class="ocpExternalLink supHomeAndLandingPageCTA" data-bi-view="Grid 1x4" data-bi-compnm="row-1,col-3" data-bi-type="anchor">위치 찾기</a> </p> </div> <div class="supARG-column-1-4" data-bi-compnm="row-1,col-4" data-bi-view="Grid 1x4"> <p> <picture><img class="fluentImage" src="https://cxcs.microsoft.net/static/public/cross-app/ko-kr/9b5cd4a0-df58-425f-8d4e-da293886a3cb/31ec501ba99d909b87d3f8551c43f3c2cb470bb7.png" loading="lazy" alt="책상에서 Surface Laptop을 사용하는 여성" width="358" style="aspect-ratio: 358/201"></picture> </p> <p> <b class="ocpLegacyBold">Microsoft 또는 Surface 장치에서 일련 번호 찾기</b> </p> <p>Microsoft 또는 Surface 장치나 액세서리의 일련 번호를 찾을 수 있는 여러 가지 방법이 있습니다.</p> <p> <a href="/ko-kr/surface/microsoft-%EB%98%90%EB%8A%94-surface-%EC%9E%A5%EC%B9%98%EC%97%90%EC%84%9C-%EC%9D%BC%EB%A0%A8-%EB%B2%88%ED%98%B8-%EC%B0%BE%EA%B8%B0-6c0abc0c-2b45-247d-f959-70e504e55fa5" class="ocpArticleLink supHomeAndLandingPageCTA" data-bi-view="Grid 1x4" data-bi-compnm="row-1,col-4" data-bi-type="anchor">일련 번호 찾기</a> </p> </div> </div> </div> </section></div> </div> <div class="banded-wrapper"> <div class="ocpSectionLayout grd zero-margin"><section aria-labelledby="ID0EDB" class="ocpSection" data-bi-area="section-6"> <h2 id="ID0EDB" class="">기타 보증 및 서비스 정보</h2> <div data-bi-view="Grid 1x4" class="supARG"> <div class="supARG-row"> <div class="supARG-column-1-4" data-bi-compnm="row-1,col-1" data-bi-view="Grid 1x4"> <p> <b class="ocpLegacyBold">서비스 정보</b> </p> <p> <a href="/ko-kr/topic/fc77c308-9107-d236-a614-2ba1ac8b230b" class="ocpArticleLink" data-bi-view="Grid 1x4" data-bi-compnm="row-1,col-1" data-bi-type="anchor">서비스 주문이 지연되었나요?</a> </p> <p> <a href="/ko-kr/windows/%EA%B5%AC%EB%A7%A4-%EC%A6%9D%EB%AA%85%EC%84%9C%EB%A5%BC-%EC%82%AC%EC%9A%A9%ED%95%98%EC%97%AC-%EB%B3%B4%EC%A6%9D-%EC%97%85%EB%8D%B0%EC%9D%B4%ED%8A%B8-ceca7e91-3a88-e2dc-7a21-b8c54b5429df" class="ocpArticleLink" data-bi-view="Grid 1x4" data-bi-compnm="row-1,col-1" data-bi-type="anchor">구입을 증명하여 보증 업데이트</a> </p> </div> <div class="supARG-column-1-4" data-bi-compnm="row-1,col-2" data-bi-view="Grid 1x4"> <p> <b class="ocpLegacyBold">특정 정보 모델링</b> </p> <p> <a href="/ko-kr/surface/surface-pro-4-%ED%99%94%EB%A9%B4%EC%9D%B4-%EA%B9%9C%EB%B0%95%EC%9D%B4%EA%B1%B0%EB%82%98-%EB%92%A4%EC%84%9E%EC%9E%84-e48e8b60-0426-4de8-5a58-0a8f5a72a5c4" class="ocpArticleLink" data-bi-view="Grid 1x4" data-bi-compnm="row-1,col-2" data-bi-type="anchor">Surface Pro 4 화면이 깜박이거나 뒤틀림</a> </p> <p> <a href="/ko-kr/surface/%EC%A0%81%EA%B2%A9-surface-pro-3-%EB%98%90%EB%8A%94-%EC%9D%B4%EC%A0%84-%EC%9E%A5%EC%B9%98%EC%97%90-%EB%8C%80%ED%95%9C-microsoft-ac-%EC%A0%84%EC%9B%90-%EC%BD%94%EB%93%9C-%ED%9A%8C%EC%88%98-4d46b233-acd2-9714-9ece-0ff48327fbc5" class="ocpArticleLink" data-bi-view="Grid 1x4" data-bi-compnm="row-1,col-2" data-bi-type="anchor">적합한 Surface Pro 장치에 대한 Microsoft AC 전원 코드 호출</a> </p> </div> <div class="supARG-column-1-4" data-bi-compnm="row-1,col-3" data-bi-view="Grid 1x4"> <p> <b class="ocpLegacyBold">Surface 서비스 및 수리</b> </p> <p> <a href="/ko-kr/surface/%EC%84%9C%EB%B9%84%EC%8A%A4%EB%A5%BC-%EB%B0%9B%EC%9D%84-%EC%88%98-%EC%9E%88%EB%8F%84%EB%A1%9D-surface%EB%A5%BC-%EC%A4%80%EB%B9%84%ED%95%98%EB%8A%94-%EB%B0%A9%EB%B2%95-e6fe1f6a-c516-0cd5-5a96-0377d82e7fc5" class="ocpArticleLink" data-bi-view="Grid 1x4" data-bi-compnm="row-1,col-3" data-bi-type="anchor">서비스 준비 방법</a> </p> <p> <a href="/ko-kr/surface/surface%EB%A5%BC-%EC%9C%84%ED%95%9C-%EC%84%9C%EB%B9%84%EC%8A%A4-%EB%98%90%EB%8A%94-%EC%88%98%EB%A6%AC%EB%A5%BC-%EB%B0%9B%EB%8A%94-%EB%B0%A9%EB%B2%95-b06da716-0763-65b3-e2f2-116d9e30f877" class="ocpArticleLink" data-bi-view="Grid 1x4" data-bi-compnm="row-1,col-3" data-bi-type="anchor">서비스 또는 수리를 받는 방법</a> </p> <p> <a href="/ko-kr/surface/%EC%84%9C%EB%B9%84%EC%8A%A4-%EC%9D%B4%ED%9B%84%EC%9D%98-surface-%EC%84%A4%EC%A0%95-76a74a94-6a4f-9007-0227-2a40c5867f2d" class="ocpArticleLink" data-bi-view="Grid 1x4" data-bi-compnm="row-1,col-3" data-bi-type="anchor">이후 서비스 설정 방법 </a> </p> <p> <a href="/ko-kr/surface/surface-%EC%9E%A5%EC%B9%98%EC%97%90-%EB%8C%80%ED%95%9C-%EC%9E%90%EC%B2%B4-%EB%B3%B5%EA%B5%AC-%EC%A0%95%EB%B3%B4-56655149-c27a-432a-9936-bacd609a4b03" class="ocpArticleLink" data-bi-view="Grid 1x4" data-bi-compnm="row-1,col-3" data-bi-type="anchor">Surface를 직접 수리하는 방법</a> </p> </div> <div class="supARG-column-1-4" data-bi-compnm="row-1,col-4" data-bi-view="Grid 1x4"> <p> <b class="ocpLegacyBold">기타 법적 문서</b> </p> <p> <a href="https://www.microsoft.com/useterms" target="_blank" class="ocpExternalLink" data-bi-view="Grid 1x4" data-bi-compnm="row-1,col-4" data-bi-type="anchor">Microsoft 사용 조건</a> </p> <p> <a href="/ko-kr/windows/%EC%A0%9C%ED%92%88-%EC%95%88%EC%A0%84-%EA%B2%BD%EA%B3%A0-%EB%B0%8F-%EC%A7%80%EC%B9%A8-726eab87-f471-4ad8-48e5-9c25f68927ba" class="ocpArticleLink" data-bi-view="Grid 1x4" data-bi-compnm="row-1,col-4" data-bi-type="anchor">제품 보안 경고 및 지침</a> </p> <p> <a href="/ko-kr/surface/surface-%EA%B7%9C%EC%A0%95-%EC%A0%95%EB%B3%B4-99a8b802-7b5b-9bed-1bab-e325c357c858" class="ocpArticleLink" data-bi-view="Grid 1x4" data-bi-compnm="row-1,col-4" data-bi-type="anchor">Surface 규제 정보</a> </p> </div> </div> </div> </section></div> </div></article> <div class="support-bridge" ms.cmpgrp="homepage_footer" ms.pgarea="Body" data-bi-area="homepage_footer"> <nav role="navigation" class="support-bridge__nav" aria-label="추가 지원 옵션" > <div 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