CLAAS unifies Identities to enhance CX

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document.getElementById('desktop-nav-item-2').focus()" :class="{'subnav-wrapper--open': openItem === 2}" tabindex="-1"> <div class="subnav-columns grid-container"> <div class="subnav-column"> <section class="subnav-list__presentation subnav-list__main-presentation subnav-list__top-content"> <h2 class="subnav-main-title">Why Okta</h2> <p class="subnav-description">Okta gives you a neutral, powerful and extensible platform that puts identity at the heart of your stack. No matter what industry, use case, or level of support you need, we’ve got you covered.</p> </section> </div> <div class="subnav-column"> <section class="subnav-list__presentation subnav-list__column-presentation"> <div class="subnav-list__top-content subnav-list__presentation-top"> <h3 class="subnav-title">Your Goals</h3> <div class="subnav-list__presentation-top-links"> <a class="anchor " href="https://www.okta.com/workforce-identity/" data-link-cta="no" data-link-text="High-Performing IT" data-component-name="header" data-component-type="header"> High-Performing IT </a> <a class="anchor " href="https://www.okta.com/customer-identity/" data-link-cta="no" data-link-text="Optimized Digital Experiences" data-component-name="header" data-component-type="header"> Optimized Digital Experiences </a> <a class="anchor " href="https://www.okta.com/zero-trust/" data-link-cta="no" data-link-text="Identify-Powered Security" data-component-name="header" data-component-type="header"> Identify-Powered Security </a> <a class="anchor " href="https://www.okta.com/customer-identity/" data-link-cta="no" data-link-text="Innovation Without Compromise" data-component-name="header" data-component-type="header"> Innovation Without Compromise </a> <a class="anchor " href="https://www.okta.com/workforce-identity/" data-link-cta="no" data-link-text="Agile Workforces" data-component-name="header" data-component-type="header"> Agile Workforces </a> </div> </div> </section> </div> <div class="subnav-column"> <section class="subnav-list__presentation subnav-list__column-presentation"> <div class="subnav-list__top-content subnav-list__presentation-top"> <h3 class="subnav-title">Your Industry</h3> <div class="subnav-list__presentation-top-links"> <a class="anchor " href="https://www.okta.com/okta-public-sector/" data-link-cta="no" data-link-text="Public Sector" data-component-name="header" data-component-type="header"> Public Sector </a> <a class="anchor " href="https://www.okta.com/solutions/financial-services/" data-link-cta="no" data-link-text="Financial Services" data-component-name="header" data-component-type="header"> Financial Services </a> <a class="anchor " href="https://www.okta.com/solutions/healthcare/" data-link-cta="no" data-link-text="Healthcare" data-component-name="header" data-component-type="header"> Healthcare </a> <a class="anchor " href="https://www.okta.com/solutions/manufacturing/" data-link-cta="no" data-link-text="Manufacturing" data-component-name="header" data-component-type="header"> Manufacturing </a> <a class="anchor " href="https://www.okta.com/solutions/retail/" data-link-cta="no" data-link-text="Retail" data-component-name="header" data-component-type="header"> Retail </a> <a class="anchor " href="https://www.okta.com/solutions/travel-hospitality/" data-link-cta="no" data-link-text="Travel & Hospitality" data-component-name="header" data-component-type="header"> Travel & Hospitality </a> <a class="anchor " href="https://www.okta.com/solutions/technology/" data-link-cta="no" data-link-text="Technology" data-component-name="header" data-component-type="header"> Technology </a> <a class="anchor " href="https://www.okta.com/solutions/nonprofits/" data-link-cta="no" data-link-text="Nonprofit" data-component-name="header" data-component-type="header"> Nonprofit </a> <a class="anchor " href="https://www.okta.com/solutions/energy/" data-link-cta="no" data-link-text="Energy" data-component-name="header" data-component-type="header"> Energy </a> </div> </div> </section> </div> <div class="subnav-column"> <section class="subnav-list__presentation subnav-list__column-presentation"> <div class="subnav-list__top-content subnav-list__presentation-top"> <h3 class="subnav-title">Leading Success</h3> <div class="subnav-list__presentation-top-links"> <a class="anchor " href="https://www.okta.com/products/okta-ai/" data-link-cta="no" data-link-text="Okta AI" data-component-name="header" data-component-type="header"> Okta AI </a> <a class="anchor " href="https://www.okta.com/okta-integration-network/" data-link-cta="no" data-link-text="Okta Integration Network" data-component-name="header" data-component-type="header"> Okta Integration Network </a> <a class="anchor " href="https://www.okta.com/saas-security/" data-link-cta="no" data-link-text="Okta for SaaS Builders" data-component-name="header" data-component-type="header"> Okta for SaaS Builders </a> <a class="anchor " href="https://www.okta.com/small-business/" data-link-cta="no" data-link-text="For Small Businesses (SMBs)" data-component-name="header" data-component-type="header"> For Small Businesses (SMBs) </a> <a class="anchor " href="https://www.okta.com/customers/" data-link-cta="no" data-link-text="Customer Success Stories" data-component-name="header" data-component-type="header"> Customer Success Stories </a> <a class="anchor " href="https://www.okta.com/secure-identity-commitment/" data-link-cta="no" data-link-text="Secure Identity Commitment" data-component-name="header" data-component-type="header"> Secure Identity Commitment </a> <a class="anchor top-right-arrow" href="https://trust.okta.com" target="_blank" data-link-cta="no" data-link-text="Trust" data-component-name="header" data-component-type="header"> Trust </a> </div> </div> </section> </div> </div> </div> <div class="subnav-wrapper" id="first-focusable-element-3" @click.away="openItem = null" @keydown.escape.prevent="openItem = null; document.getElementById('desktop-nav-item-3').focus()" :class="{'subnav-wrapper--open': openItem === 3}" tabindex="-1"> <div class="subnav-columns grid-container"> <div class="subnav-column"> <section class="subnav-list__presentation subnav-list__main-presentation subnav-list__top-content"> <h2 class="subnav-main-title">For Developers</h2> <p class="subnav-description">Start building with powerful and extensible out-of-the-box features, plus thousands of integrations and customizations. Our developer community is here for you.</p> </section> </div> <div class="subnav-column"> <section class="subnav-list__presentation subnav-list__column-presentation"> <div class="subnav-list__top-content subnav-list__presentation-top"> <h3 class="subnav-title">Okta Platform</h3> <div class="subnav-list__presentation-top-links"> <a class="anchor " href="https://www.okta.com/okta-integration-network/" data-link-cta="no" data-link-text="Okta Integration Network" data-component-name="header" data-component-type="header"> Okta Integration Network </a> <a class="anchor top-right-arrow" href="https://developer.okta.com/" target="_blank" data-link-cta="no" data-link-text="Developer Center" data-component-name="header" data-component-type="header"> Developer Center </a> <a class="anchor top-right-arrow" href="https://devforum.okta.com/" target="_blank" data-link-cta="no" data-link-text="Community" data-component-name="header" data-component-type="header"> Community </a> <a class="anchor top-right-arrow" href="https://support.okta.com/help/s/?language=en_US" target="_blank" data-link-cta="no" data-link-text="Knowledge Base" data-component-name="header" data-component-type="header"> Knowledge Base </a> <a class="anchor " href="https://status.okta.com/" data-link-cta="no" data-link-text="Okta Platform Status" data-component-name="header" data-component-type="header"> Okta Platform Status </a> </div> </div> </section> </div> <div class="subnav-column"> <section class="subnav-list__presentation subnav-list__column-presentation"> <div class="subnav-list__top-content subnav-list__presentation-top"> <h3 class="subnav-title">Auth0 Platform</h3> <div class="subnav-list__presentation-top-links"> <a class="anchor top-right-arrow" href="https://auth0.com/marketplace" target="_blank" data-link-cta="no" data-link-text="Auth0 Marketplace" data-component-name="header" data-component-type="header"> Auth0 Marketplace </a> <a class="anchor top-right-arrow" href="https://developer.auth0.com/resources" target="_blank" data-link-cta="no" data-link-text="Developer Center" data-component-name="header" data-component-type="header"> Developer Center </a> <a class="anchor top-right-arrow" href="https://community.auth0.com/" target="_blank" data-link-cta="no" data-link-text="Community" data-component-name="header" data-component-type="header"> Community </a> <a class="anchor top-right-arrow" href="https://support.auth0.com/" target="_blank" data-link-cta="no" data-link-text="Knowledge Base" data-component-name="header" data-component-type="header"> Knowledge Base </a> <a class="anchor top-right-arrow" href="https://status.auth0.com/" target="_blank" data-link-cta="no" data-link-text="Auth0 Status" data-component-name="header" data-component-type="header"> Auth0 Status </a> </div> </div> </section> </div> </div> </div> <div class="subnav-wrapper" id="first-focusable-element-4" @click.away="openItem = null" @keydown.escape.prevent="openItem = null; document.getElementById('desktop-nav-item-4').focus()" :class="{'subnav-wrapper--open': openItem === 4}" tabindex="-1"> <div class="subnav-columns grid-container"> <div class="subnav-column"> <section class="subnav-list__presentation subnav-list__main-presentation subnav-list__top-content"> <h2 class="subnav-main-title">Resources and support</h2> <p class="subnav-description">Okta gives you a neutral, powerful and extensible platform that puts identity at the heart of your stack. No matter what industry, use case, or level of support you need, we’ve got you covered.</p> </section> </div> <div class="subnav-column"> <section class="subnav-list__presentation subnav-list__column-presentation"> <div class="subnav-list__top-content subnav-list__presentation-top"> <h3 class="subnav-title">Resources</h3> <div class="subnav-list__presentation-top-links"> <a class="anchor " href="https://www.okta.com/customers/" data-link-cta="no" data-link-text="Customer Case Studies" data-component-name="header" data-component-type="header"> Customer Case Studies </a> <a class="anchor " href="https://www.okta.com/resources/events/" data-link-cta="no" data-link-text="Events" data-component-name="header" data-component-type="header"> Events </a> <a class="anchor " href="https://www.okta.com/identity-101/" data-link-cta="no" data-link-text="Identity 101" data-component-name="header" data-component-type="header"> Identity 101 </a> <a class="anchor " href="https://www.okta.com/blog/" 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href="https://www.okta.com/resources/content-library/?field_resource_solutions_target_id=All&type=video" data-link-cta="no" data-link-text="Videos" data-component-name="header" data-component-type="header"> Videos </a> <a class="anchor " href="https://www.okta.com/webinars/hub/" data-link-cta="no" data-link-text="Webinars" data-component-name="header" data-component-type="header"> Webinars </a> <a class="anchor " href="https://www.okta.com/resources/content-library/?field_resource_solutions_target_id=All&type=whitepaper" data-link-cta="no" data-link-text="Whitepapers" data-component-name="header" data-component-type="header"> Whitepapers </a> </div> </div> </section> </div> <div class="subnav-column"> <section class="subnav-list__presentation subnav-list__column-presentation"> <div class="subnav-list__top-content subnav-list__presentation-top"> <h3 class="subnav-title">Customer Success</h3> <div class="subnav-list__presentation-top-links"> <a class="anchor " 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href="https://support.okta.com/help/s/?language=en_US" target="_blank" data-link-cta="no" data-link-text="Help and Support" data-component-name="header" data-component-type="header"> Help and Support </a> <a class="anchor top-right-arrow" href="https://help.okta.com/en-us/content/index.htm" target="_blank" data-link-cta="no" data-link-text="Product Documentation" data-component-name="header" data-component-type="header"> Product Documentation </a> <a class="anchor top-right-arrow" href="https://support.okta.com/help/s/knowledge?language=en_US" target="_blank" data-link-cta="no" data-link-text="Knowledge Base" data-component-name="header" data-component-type="header"> Knowledge Base </a> <a class="anchor " href="https://www.okta.com/faq/" data-link-cta="no" data-link-text="Frequently Asked Questions" data-component-name="header" data-component-type="header"> Frequently Asked Questions </a> <a class="anchor top-right-arrow" href="https://www.okta.com/contact-sales/" target="_blank" data-link-cta="no" data-link-text="Contact Us" data-component-name="header" data-component-type="header"> Contact Us </a> <a class="anchor " href="https://status.okta.com/" data-link-cta="no" data-link-text="Okta Platform Status" data-component-name="header" data-component-type="header"> Okta Platform Status </a> <a class="anchor top-right-arrow" href="https://status.auth0.com/" target="_blank" data-link-cta="no" data-link-text="Auth0 Status" data-component-name="header" data-component-type="header"> Auth0 Status </a> </div> </div> </section> </div> </div> </div> <div class="main-nav__controls"> <a class="cta-button cta-button__secondary--regular" href="https://okta.com/contact-sales/" data-link-cta="yes" data-link-text="Contact us" data-nav-hierarchy="" data-component-name="header" data-component-type="header"> Contact us </a> <a target="_self" href="https://www.okta.com/search" id="search-link" data-link-cta="no" data-link-text="Search" data-nav-hierarchy="Main Navigation|Search" 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x-ref="mobileItem9"> Sweden </a> </li> </ul> </div> </div> <button @click="$store.headerStore.menuOpen = !$store.headerStore.menuOpen; if (!$store.headerStore.menuOpen) $dispatch('collapse-all')" class="main-nav__menu-button main-nav__control" :class="{ 'main-nav__menu-button--open': $store.headerStore.menuOpen }" data-component="button" data-type="atoms" aria-label="Main Menu" :aria-expanded="$store.headerStore.menuOpen.toString()"> <svg class="main-nav__icon main-nav__icon--menu" width="24" height="24" viewBox="0 0 24 24" fill="none" xmlns="http://www.w3.org/2000/svg" role="img" aria-hidden="true"> <g class="menu__icon" stroke="none" stroke-width="1" fill="none" fill-rule="evenodd"> <path class="menu__icon menu-icon__line2 icon__path" d="M0 6H24" stroke-width="2"></path> <path class="menu__icon menu-icon__line1 icon__path" d="M0 18H24" stroke-width="2"></path> <path class="menu__icon menu-icon__line3 icon__path" d="M0 12H24" stroke-width="2"></path> <path class="menu__icon 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'true' : 'false'"> Products <span class="mobile-nav__icon" x-bind:class="{ 'mobile-nav__icon--rotated': openItem === 1 }"></span> </a> <div class="mobile-nav__accordion-item" x-show="openItem === 1" x-transition> <ul class="subnav-list grid-container"> <li> <div class="subnav-list__container"> <ul class="subnav-list__wrapper"> <li class="wrapper__item wrapper__item--double-size"> <section class="subnav-list__presentation"> <div class="subnav-list__presentation-heading"> <h2 class="subnav-main-title">Products</h2> <p class="subnav-description">With flexibility and neutrality at the core of our Okta and Auth0 Platforms, we make seamless and secure access possible for your customers, employees, and partners.</p> </div> <a class="anchor " href="https://www.okta.com/products/release-overview/" data-link-cta="yes" data-link-text="Release overview" data-nav-hierarchy="Mobile Navigation|Release overview" data-component-name="header" data-component-type="top navigation"> Release overview </a> <a class="anchor " href="https://www.okta.com/pricing/" data-link-cta="yes" data-link-text="Pricing" data-nav-hierarchy="Mobile Navigation|Pricing" data-component-name="header" data-component-type="top navigation"> Pricing </a> <a class="anchor " href="https://www.okta.com/free-trial/" data-link-cta="yes" data-link-text="Free trial" data-nav-hierarchy="Mobile Navigation|Free trial" data-component-name="header" data-component-type="top navigation"> Free trial </a> </section> </li> <li class="wrapper__item"> <section class="subnav-list__presentation"> <h3 class="subnav-title">Okta Platform</h3> <a class="anchor " href="https://www.okta.com/customer-identity/actions/" data-link-cta="no" data-link-text="Single Sign On" data-nav-hierarchy="Mobile Navigation|Products|Okta Platform|Single Sign On" data-component-name="header" data-component-type="top navigation"> Single Sign On </a> <a class="anchor " href="https://www.okta.com/products/adaptive-multi-factor-authentication/" data-link-cta="no" data-link-text="Adaptive Multifactor Authentication" data-nav-hierarchy="Mobile Navigation|Products|Okta Platform|Adaptive Multifactor Authentication" data-component-name="header" data-component-type="top navigation"> Adaptive Multifactor Authentication </a> <a class="anchor " href="https://www.okta.com/products/identity-governance/" data-link-cta="no" data-link-text="Identity Governance" data-nav-hierarchy="Mobile Navigation|Products|Okta Platform|Identity Governance" data-component-name="header" data-component-type="top navigation"> Identity Governance </a> <a class="anchor " href="https://www.okta.com/products/privileged-access/" data-link-cta="no" data-link-text="Privileged Access" data-nav-hierarchy="Mobile Navigation|Products|Okta Platform|Privileged Access" data-component-name="header" data-component-type="top navigation"> Privileged Access </a> <a class="anchor " href="https://www.okta.com/products/identity-threat-protection/" data-link-cta="no" data-link-text="Identity Threat Protection" data-nav-hierarchy="Mobile Navigation|Products|Okta Platform|Identity Threat Protection" data-component-name="header" data-component-type="top navigation"> Identity Threat Protection </a> <footer class="subnav-list__footer"> <div class="subnav-list__footer-divider"></div> <div class="subnav-list__footer-links"> <a class="anchor" href="https://www.okta.com/workforce-identity/" data-link-cta="no" data-link-text="Explore Okta Platform" data-nav-hierarchy="Mobile Navigation|Products|Okta Platform|Explore Okta Platform" data-component-name="header" data-component-type="top navigation"> Explore Okta Platform </a> </div> </footer> </section> </li> <li class="wrapper__item"> <section class="subnav-list__presentation"> <h3 class="subnav-title">Auth0 Platform</h3> <a class="anchor " href="https://www.okta.com/customer-identity/single-sign-on/" data-link-cta="no" data-link-text="Single Sign On" data-nav-hierarchy="Mobile Navigation|Products|Auth0 Platform|Single Sign On" data-component-name="header" data-component-type="top navigation"> Single Sign On </a> <a class="anchor " href="https://www.okta.com/customer-identity/multi-factor-authentication/" data-link-cta="no" data-link-text="Multifactor Authentication" data-nav-hierarchy="Mobile Navigation|Products|Auth0 Platform|Multifactor Authentication" data-component-name="header" data-component-type="top navigation"> Multifactor Authentication </a> <a class="anchor " href="https://www.okta.com/customer-identity/actions/" data-link-cta="no" data-link-text="Actions" data-nav-hierarchy="Mobile Navigation|Products|Auth0 Platform|Actions" data-component-name="header" data-component-type="top navigation"> Actions </a> <a class="anchor " href="https://www.okta.com/customer-identity/passwordless/" data-link-cta="no" data-link-text="Passwordless" data-nav-hierarchy="Mobile Navigation|Products|Auth0 Platform|Passwordless" data-component-name="header" data-component-type="top navigation"> Passwordless </a> <a class="anchor " href="https://www.okta.com/products/regulated-identity/" data-link-cta="no" data-link-text="Highly Regulated Identity" data-nav-hierarchy="Mobile Navigation|Products|Auth0 Platform|Highly Regulated Identity" data-component-name="header" data-component-type="top navigation"> Highly Regulated Identity </a> <footer class="subnav-list__footer"> <div class="subnav-list__footer-divider"></div> <div class="subnav-list__footer-links"> <a class="anchor" href="https://www.auth0.com/" data-link-cta="no" data-link-text="Explore Auth0 Platform" data-nav-hierarchy="Mobile Navigation|Products|Auth0 Platform|Explore Auth0 Platform" data-component-name="header" data-component-type="top navigation"> Explore Auth0 Platform </a> </div> </footer> </section> </li> </ul> </div> </li> </ul> </div> </li> <li class="mobile-nav__list-item" x-on:click="openItem = openItem === 2 ? null : 2" tabindex="0" @keydown.enter="openItem = openItem === 2 ? null : 2"> <a tabindex="-1" role="button" x-on:click.prevent class="mobile-nav__link grid-container" href="#" id="mobile-nav-link-item-one" data-link-cta="no" data-link-text="Why Okta" data-nav-hierarchy="Mobile Navigation| Why Okta" data-component-name="header" data-component-type="top navigation" :aria-expanded="openItem === 2 ? 'true' : 'false'"> Why Okta <span class="mobile-nav__icon" x-bind:class="{ 'mobile-nav__icon--rotated': openItem === 2 }"></span> </a> <div class="mobile-nav__accordion-item" x-show="openItem === 2" x-transition> <ul class="subnav-list grid-container"> <li> <div class="subnav-list__container"> <ul class="subnav-list__wrapper"> <li class="wrapper__item "> <section class="subnav-list__presentation"> <div class="subnav-list__presentation-heading"> <h2 class="subnav-main-title">Why Okta</h2> <p class="subnav-description">Okta gives you a neutral, powerful and extensible platform that puts identity at the heart of your stack. No matter what industry, use case, or level of support you need, we’ve got you covered.</p> </div> </section> </li> <li class="wrapper__item"> <section class="subnav-list__presentation"> <h3 class="subnav-title">Your Goals</h3> <a class="anchor " href="https://www.okta.com/workforce-identity/" data-link-cta="no" data-link-text="High-Performing IT" data-nav-hierarchy="Mobile Navigation|Why Okta|Your Goals|High-Performing IT" data-component-name="header" data-component-type="top navigation"> High-Performing IT </a> <a class="anchor " href="https://www.okta.com/customer-identity/" data-link-cta="no" data-link-text="Optimized Digital Experiences" data-nav-hierarchy="Mobile Navigation|Why Okta|Your Goals|Optimized Digital Experiences" data-component-name="header" data-component-type="top navigation"> Optimized Digital Experiences </a> <a class="anchor " href="https://www.okta.com/zero-trust/" data-link-cta="no" data-link-text="Identify-Powered Security" data-nav-hierarchy="Mobile Navigation|Why Okta|Your Goals|Identify-Powered Security" data-component-name="header" data-component-type="top navigation"> Identify-Powered Security </a> <a class="anchor " href="https://www.okta.com/customer-identity/" data-link-cta="no" data-link-text="Innovation Without Compromise" data-nav-hierarchy="Mobile Navigation|Why Okta|Your Goals|Innovation Without Compromise" data-component-name="header" data-component-type="top navigation"> Innovation Without Compromise </a> <a class="anchor " href="https://www.okta.com/workforce-identity/" data-link-cta="no" data-link-text="Agile Workforces" data-nav-hierarchy="Mobile Navigation|Why Okta|Your Goals|Agile Workforces" data-component-name="header" data-component-type="top navigation"> Agile Workforces </a> </section> </li> <li class="wrapper__item"> <section class="subnav-list__presentation"> <h3 class="subnav-title">Your Industry</h3> <a class="anchor " href="https://www.okta.com/okta-public-sector/" data-link-cta="no" data-link-text="Public Sector" data-nav-hierarchy="Mobile Navigation|Why Okta|Your Industry|Public Sector" data-component-name="header" data-component-type="top navigation"> Public Sector </a> <a class="anchor " href="https://www.okta.com/solutions/financial-services/" data-link-cta="no" data-link-text="Financial Services" data-nav-hierarchy="Mobile Navigation|Why Okta|Your Industry|Financial Services" data-component-name="header" data-component-type="top navigation"> Financial Services </a> <a class="anchor " href="https://www.okta.com/solutions/healthcare/" data-link-cta="no" data-link-text="Healthcare" data-nav-hierarchy="Mobile Navigation|Why Okta|Your Industry|Healthcare" data-component-name="header" data-component-type="top navigation"> Healthcare </a> <a class="anchor " href="https://www.okta.com/solutions/manufacturing/" data-link-cta="no" data-link-text="Manufacturing" data-nav-hierarchy="Mobile Navigation|Why Okta|Your Industry|Manufacturing" data-component-name="header" data-component-type="top navigation"> Manufacturing </a> <a class="anchor " href="https://www.okta.com/solutions/retail/" data-link-cta="no" data-link-text="Retail" data-nav-hierarchy="Mobile Navigation|Why Okta|Your Industry|Retail" data-component-name="header" data-component-type="top navigation"> Retail </a> <a class="anchor " href="https://www.okta.com/solutions/travel-hospitality/" data-link-cta="no" data-link-text="Travel & Hospitality" data-nav-hierarchy="Mobile Navigation|Why Okta|Your Industry|Travel & Hospitality" data-component-name="header" data-component-type="top navigation"> Travel & Hospitality </a> <a class="anchor " href="https://www.okta.com/solutions/technology/" data-link-cta="no" data-link-text="Technology" data-nav-hierarchy="Mobile Navigation|Why Okta|Your Industry|Technology" data-component-name="header" data-component-type="top navigation"> Technology </a> <a class="anchor " href="https://www.okta.com/solutions/nonprofits/" data-link-cta="no" data-link-text="Nonprofit" data-nav-hierarchy="Mobile Navigation|Why Okta|Your Industry|Nonprofit" data-component-name="header" data-component-type="top navigation"> Nonprofit </a> <a class="anchor " href="https://www.okta.com/solutions/energy/" data-link-cta="no" data-link-text="Energy" data-nav-hierarchy="Mobile Navigation|Why Okta|Your Industry|Energy" data-component-name="header" data-component-type="top navigation"> Energy </a> </section> </li> <li class="wrapper__item"> <section class="subnav-list__presentation"> <h3 class="subnav-title">Leading Success</h3> <a class="anchor " href="https://www.okta.com/products/okta-ai/" data-link-cta="no" data-link-text="Okta AI" data-nav-hierarchy="Mobile Navigation|Why Okta|Leading Success|Okta AI" data-component-name="header" data-component-type="top navigation"> Okta AI </a> <a class="anchor " href="https://www.okta.com/okta-integration-network/" data-link-cta="no" data-link-text="Okta Integration Network" data-nav-hierarchy="Mobile Navigation|Why Okta|Leading Success|Okta Integration Network" data-component-name="header" data-component-type="top navigation"> Okta Integration Network </a> <a class="anchor " href="https://www.okta.com/saas-security/" data-link-cta="no" data-link-text="Okta for SaaS Builders" data-nav-hierarchy="Mobile Navigation|Why Okta|Leading Success|Okta for SaaS Builders" data-component-name="header" data-component-type="top navigation"> Okta for SaaS Builders </a> <a class="anchor " href="https://www.okta.com/small-business/" data-link-cta="no" data-link-text="For Small Businesses (SMBs)" data-nav-hierarchy="Mobile Navigation|Why Okta|Leading Success|For Small Businesses (SMBs)" data-component-name="header" data-component-type="top navigation"> For Small Businesses (SMBs) </a> <a class="anchor " href="https://www.okta.com/customers/" data-link-cta="no" data-link-text="Customer Success Stories" data-nav-hierarchy="Mobile Navigation|Why Okta|Leading Success|Customer Success Stories" data-component-name="header" data-component-type="top navigation"> Customer Success Stories </a> <a class="anchor " href="https://www.okta.com/secure-identity-commitment/" data-link-cta="no" data-link-text="Secure Identity Commitment" data-nav-hierarchy="Mobile Navigation|Why Okta|Leading Success|Secure Identity Commitment" data-component-name="header" data-component-type="top navigation"> Secure Identity Commitment </a> <a class="anchor top-right-arrow" href="https://trust.okta.com" target="_blank" data-link-cta="no" data-link-text="Trust" data-nav-hierarchy="Mobile Navigation|Why Okta|Leading Success|Trust" data-component-name="header" data-component-type="top navigation"> Trust </a> </section> </li> </ul> </div> </li> </ul> </div> </li> <li class="mobile-nav__list-item" x-on:click="openItem = openItem === 3 ? null : 3" tabindex="0" @keydown.enter="openItem = openItem === 3 ? null : 3"> <a tabindex="-1" role="button" x-on:click.prevent class="mobile-nav__link grid-container" href="#" id="mobile-nav-link-item-one" data-link-cta="no" data-link-text="Developers" data-nav-hierarchy="Mobile Navigation| Developers" data-component-name="header" data-component-type="top navigation" :aria-expanded="openItem === 3 ? 'true' : 'false'"> Developers <span class="mobile-nav__icon" x-bind:class="{ 'mobile-nav__icon--rotated': openItem === 3 }"></span> </a> <div class="mobile-nav__accordion-item" x-show="openItem === 3" x-transition> <ul class="subnav-list grid-container"> <li> <div class="subnav-list__container"> <ul class="subnav-list__wrapper"> <li class="wrapper__item wrapper__item--double-size"> <section class="subnav-list__presentation"> <div class="subnav-list__presentation-heading"> <h2 class="subnav-main-title">Developers</h2> <p class="subnav-description">Start building with powerful and extensible out-of-the-box features, plus thousands of integrations and customizations. Our developer community is here for you.</p> </div> </section> </li> <li class="wrapper__item"> <section class="subnav-list__presentation"> <h3 class="subnav-title">Okta Platform</h3> <a class="anchor " href="https://www.okta.com/okta-integration-network/" data-link-cta="no" data-link-text="Okta Integration Network" data-nav-hierarchy="Mobile Navigation|Developers|Okta Platform|Okta Integration Network" data-component-name="header" data-component-type="top navigation"> Okta Integration Network </a> <a class="anchor top-right-arrow" href="https://developer.okta.com/" target="_blank" data-link-cta="no" data-link-text="Developer Center" data-nav-hierarchy="Mobile Navigation|Developers|Okta Platform|Developer Center" data-component-name="header" data-component-type="top navigation"> Developer Center </a> <a class="anchor top-right-arrow" href="https://devforum.okta.com/" target="_blank" data-link-cta="no" data-link-text="Community" data-nav-hierarchy="Mobile Navigation|Developers|Okta Platform|Community" data-component-name="header" data-component-type="top navigation"> Community </a> <a class="anchor top-right-arrow" href="https://support.okta.com/help/s/?language=en_US" target="_blank" data-link-cta="no" data-link-text="Knowledge Base" data-nav-hierarchy="Mobile Navigation|Developers|Okta Platform|Knowledge Base" data-component-name="header" data-component-type="top navigation"> Knowledge Base </a> <a class="anchor " href="https://status.okta.com/" data-link-cta="no" data-link-text="Okta Platform Status" data-nav-hierarchy="Mobile Navigation|Developers|Okta Platform|Okta Platform Status" data-component-name="header" data-component-type="top navigation"> Okta Platform Status </a> </section> </li> <li class="wrapper__item"> <section class="subnav-list__presentation"> <h3 class="subnav-title">Auth0 Platform</h3> <a class="anchor top-right-arrow" href="https://auth0.com/marketplace" target="_blank" data-link-cta="no" data-link-text="Auth0 Marketplace" data-nav-hierarchy="Mobile Navigation|Developers|Auth0 Platform|Auth0 Marketplace" data-component-name="header" data-component-type="top navigation"> Auth0 Marketplace </a> <a class="anchor top-right-arrow" href="https://developer.auth0.com/resources" target="_blank" data-link-cta="no" data-link-text="Developer Center" data-nav-hierarchy="Mobile Navigation|Developers|Auth0 Platform|Developer Center" data-component-name="header" data-component-type="top navigation"> Developer Center </a> <a class="anchor top-right-arrow" href="https://community.auth0.com/" target="_blank" data-link-cta="no" data-link-text="Community" data-nav-hierarchy="Mobile Navigation|Developers|Auth0 Platform|Community" data-component-name="header" data-component-type="top navigation"> Community </a> <a class="anchor top-right-arrow" href="https://support.auth0.com/" target="_blank" data-link-cta="no" data-link-text="Knowledge Base" data-nav-hierarchy="Mobile Navigation|Developers|Auth0 Platform|Knowledge Base" data-component-name="header" data-component-type="top navigation"> Knowledge Base </a> <a class="anchor top-right-arrow" href="https://status.auth0.com/" target="_blank" data-link-cta="no" data-link-text="Auth0 Status" data-nav-hierarchy="Mobile Navigation|Developers|Auth0 Platform|Auth0 Status" data-component-name="header" data-component-type="top navigation"> Auth0 Status </a> </section> </li> </ul> </div> </li> </ul> </div> </li> <li class="mobile-nav__list-item" x-on:click="openItem = openItem === 4 ? null : 4" tabindex="0" @keydown.enter="openItem = openItem === 4 ? null : 4"> <a tabindex="-1" role="button" x-on:click.prevent class="mobile-nav__link grid-container" href="#" id="mobile-nav-link-item-one" data-link-cta="no" data-link-text="Resources" data-nav-hierarchy="Mobile Navigation| Resources" data-component-name="header" data-component-type="top navigation" :aria-expanded="openItem === 4 ? 'true' : 'false'"> Resources <span class="mobile-nav__icon" x-bind:class="{ 'mobile-nav__icon--rotated': openItem === 4 }"></span> </a> <div class="mobile-nav__accordion-item" x-show="openItem === 4" x-transition> <ul class="subnav-list grid-container"> <li> <div class="subnav-list__container"> <ul class="subnav-list__wrapper"> <li class="wrapper__item "> <section class="subnav-list__presentation"> <div class="subnav-list__presentation-heading"> <h2 class="subnav-main-title">Resources</h2> <p class="subnav-description">Okta gives you a neutral, powerful and extensible platform that puts identity at the heart of your stack. No matter what industry, use case, or level of support you need, we’ve got you covered.</p> </div> </section> </li> <li class="wrapper__item"> <section class="subnav-list__presentation"> <h3 class="subnav-title">Resources</h3> <a class="anchor " href="https://www.okta.com/customers/" data-link-cta="no" data-link-text="Customer Case Studies" data-nav-hierarchy="Mobile Navigation|Resources|Resources|Customer Case Studies" data-component-name="header" data-component-type="top navigation"> Customer Case Studies </a> <a class="anchor " href="https://www.okta.com/resources/events/" data-link-cta="no" data-link-text="Events" data-nav-hierarchy="Mobile Navigation|Resources|Resources|Events" data-component-name="header" data-component-type="top navigation"> Events </a> <a class="anchor " href="https://www.okta.com/identity-101/" data-link-cta="no" data-link-text="Identity 101" data-nav-hierarchy="Mobile Navigation|Resources|Resources|Identity 101" data-component-name="header" data-component-type="top navigation"> Identity 101 </a> <a class="anchor " href="https://www.okta.com/blog/" data-link-cta="no" data-link-text="Blog" data-nav-hierarchy="Mobile Navigation|Resources|Resources|Blog" data-component-name="header" data-component-type="top navigation"> Blog </a> <a class="anchor " href="https://www.okta.com/press-room/" data-link-cta="no" data-link-text="Press Room" data-nav-hierarchy="Mobile Navigation|Resources|Resources|Press Room" data-component-name="header" data-component-type="top navigation"> Press Room </a> <a class="anchor " href="https://www.okta.com/resources/content-library/?field_resource_solutions_target_id=All&type=analyst_research" data-link-cta="no" data-link-text="Analyst Research" data-nav-hierarchy="Mobile Navigation|Resources|Resources|Analyst Research" data-component-name="header" data-component-type="top navigation"> Analyst Research </a> <a class="anchor " href="https://www.okta.com/resources/content-library/?type=datasheet" data-link-cta="no" data-link-text="Datasheets" data-nav-hierarchy="Mobile Navigation|Resources|Resources|Datasheets" data-component-name="header" data-component-type="top navigation"> Datasheets </a> <a class="anchor " href="https://www.okta.com/resources/content-library/?type=demo" data-link-cta="no" data-link-text="Demo Library" data-nav-hierarchy="Mobile Navigation|Resources|Resources|Demo Library" data-component-name="header" data-component-type="top navigation"> Demo Library </a> <a class="anchor " href="https://www.okta.com/resources/content-library/?field_resource_solutions_target_id=All&type=video" data-link-cta="no" data-link-text="Videos" data-nav-hierarchy="Mobile Navigation|Resources|Resources|Videos" data-component-name="header" data-component-type="top navigation"> Videos </a> <a class="anchor " href="https://www.okta.com/webinars/hub/" data-link-cta="no" data-link-text="Webinars" data-nav-hierarchy="Mobile Navigation|Resources|Resources|Webinars" data-component-name="header" data-component-type="top navigation"> Webinars </a> <a class="anchor " href="https://www.okta.com/resources/content-library/?field_resource_solutions_target_id=All&type=whitepaper" data-link-cta="no" data-link-text="Whitepapers" data-nav-hierarchy="Mobile Navigation|Resources|Resources|Whitepapers" data-component-name="header" data-component-type="top navigation"> Whitepapers </a> </section> </li> <li class="wrapper__item"> <section class="subnav-list__presentation"> <h3 class="subnav-title">Customer Success</h3> <a class="anchor " href="https://www.okta.com/customer-first/" data-link-cta="no" data-link-text="Customer First Overview" data-nav-hierarchy="Mobile Navigation|Resources|Customer Success|Customer First Overview" data-component-name="header" data-component-type="top navigation"> Customer First Overview </a> <a class="anchor " href="https://www.okta.com/services/self-service/community/" data-link-cta="no" data-link-text="Okta Community" data-nav-hierarchy="Mobile Navigation|Resources|Customer Success|Okta Community" data-component-name="header" data-component-type="top navigation"> Okta Community </a> <a class="anchor " href="https://www.okta.com/services/success-and-support/" data-link-cta="no" data-link-text="Support Services" data-nav-hierarchy="Mobile Navigation|Resources|Customer Success|Support Services" data-component-name="header" data-component-type="top navigation"> Support Services </a> <a class="anchor " href="https://www.okta.com/services/professional-services/" data-link-cta="no" data-link-text="Professional Services" data-nav-hierarchy="Mobile Navigation|Resources|Customer Success|Professional Services" data-component-name="header" data-component-type="top navigation"> Professional Services </a> <a class="anchor " href="https://www.okta.com/expert-assist/" data-link-cta="no" data-link-text="Expert Assist" data-nav-hierarchy="Mobile Navigation|Resources|Customer Success|Expert Assist" data-component-name="header" data-component-type="top navigation"> Expert Assist </a> <a class="anchor " href="https://www.okta.com/services/training/" data-link-cta="no" data-link-text="Training" data-nav-hierarchy="Mobile Navigation|Resources|Customer Success|Training" data-component-name="header" data-component-type="top navigation"> Training </a> <a class="anchor " href="https://www.okta.com/services/certification/" data-link-cta="no" data-link-text="Certification" data-nav-hierarchy="Mobile Navigation|Resources|Customer Success|Certification" data-component-name="header" data-component-type="top navigation"> Certification </a> <a class="anchor " href="https://www.okta.com/partners/meet-our-partners/" data-link-cta="no" data-link-text="Find a Partner" data-nav-hierarchy="Mobile Navigation|Resources|Customer Success|Find a Partner" data-component-name="header" data-component-type="top navigation"> Find a Partner </a> </section> </li> <li class="wrapper__item"> <section 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Contact us: <a href="tel:+18004251267" class="anchor " id="contact-link" data-link-cta="no" data-link-text="+1 (800) 425-1267" data-nav-hierarchy="Header Contact|+1 (800) 425-1267" data-component-name="header" data-component-type="contact link"> +1 (800) 425-1267 </a> </p> </div> </nav> </header> </div></div> </div> </div> </div> <div class="hero cmp-hero-ss--customer-no-video cmp-hero-ss--standard cmp-hero-ss--full-width cmp-hero-ss--title-2 cmp-hero-ss--ov-default aem-GridColumn aem-GridColumn--default--12"> <section class="cmp-hero cmp-hero--with-background" style="background-image: url('/adobe/dynamicmedia/deliver/dm-aid--08bca1b7-20f1-433c-8bab-cf6e913d821a/hero-claas-jpg.webp?preferwebp=true')"> <div class="cmp-hero__content "> <div class="cmp-hero__left-container"> <div class="cmp-hero__information-content"> <div class="cmp-hero__kicker-wrapper"> <div class="kicker"><div class="cmp-kicker"> <nav class="cmp-kicker__kicker-navigation"> <ul class="cmp-kicker__kicker-list"> <li class="cmp-kicker__kicker-list-item"> <a href="/customers/" target="_self" class="cmp-kicker__kicker-link">Customers</a> </li> <li class="cmp-kicker__kicker-separator"> <svg xmlns="http://www.w3.org/2000/svg" width="16" height="16" viewBox="0 0 16 16" fill="none"> <g opacity="0.66"> <path d="M6 13L10 9L6 5" stroke="inherit" stroke-width="1.5" stroke-linejoin="round"/> </g> </svg> </li> <li class="cmp-kicker__kicker-list-item"> <p>CLAAS</p> </li> </ul> </nav> </div> </div> </div> <div class="cmp-hero__body-container"> <h1 class="cmp-hero__title"> CLAAS enhances customer experience by unifying fragmented Identities </h1> <div class="cmp-hero__text rte-content"></div> </div> </div> </div> </div> </section> </div> <div class="container responsivegrid template-customer-story-page aem-GridColumn aem-GridColumn--default--12"> <div id="container-e5f901bd53" class="cmp-container"> <div class="sideBar"> <div class="cmp-sidebar"> <div class="cmp-sidebar__company-logo"> <img class="cmp-sidebar__company-logo-img" srcset=" 100w, 200w" sizes="(max-width: 1200px) 800px, 1280px" alt="CLAAS" data-fallback-srcset="/content/dam/okta---digital/en_us/images/logos/default/customer-claas-color-logo.png"/> </div> <hr class="cmp-sidebar__divider cmp-sidebar__divider--no-margin-top"/> <div class="cmp-sidebar__industries grid"> <h3 class="cmp-sidebar__overline">Industries</h3> <ul class="cmp-sidebar__grid-content"> <li class="cmp-sidebar__list-item cmp-sidebar__list-item--no-link"> Manufacturing </li> </ul> </div> <hr class="cmp-sidebar__divider"/> <div class="cmp-sidebar__products grid"> <h3 class="cmp-sidebar__overline">Products</h3> <ul class="cmp-sidebar__grid-content"> <li class="cmp-sidebar__list-item"> <a class="cmp-sidebar__anchor-link" href="https://www.okta.com/customer-identity/">Auth0</a> </li> </ul> </div> <hr class="cmp-sidebar__divider"/> <div class="cmp-sidebar__share grid"> <h3 class="cmp-sidebar__overline">Share</h3> <ul class="cmp-sidebar__share-links cmp-sidebar__grid-content"> <li class="cmp-sidebar__list-item"> <a class="cmp-sidebar__share-link-logo copy-link" href="https://www.okta.com/customers/claas/" aria-label="Copy link to clipboard"> <div data-category="system" data-icon-id="link"></div> </a> </li> <li class="cmp-sidebar__list-item"> <a class="cmp-sidebar__share-link-logo" href="https://www.linkedin.com/sharing/share-offsite/?url=https://www.okta.com/customers/claas/" aria-label="Share on LinkedIn"> <div data-category="brands" data-icon-id="linkedin"></div> </a> </li> <li class="cmp-sidebar__list-item"> <a class="cmp-sidebar__share-link-logo" href="https://www.twitter.com/intent/tweet?text=CLAAS%20Story&url=https://www.okta.com/customers/claas/&via=okta&hashtags=Auth0" aria-label="Share on X"> <div data-category="brands" data-icon-id="x-sharp"></div> </a> </li> </ul> </div> <hr class="cmp-sidebar__divider cmp-sidebar__divider--no-margin-bottom"/> <div class="cmp-sidebar__bottom-content"> <div class="cmp-sidebar__more-company-information"> <h3 class="cmp-sidebar__overline"></h3> <ul> <li class="cmp-sidebar__list-item"> <a class="cmp-sidebar__anchor-link" href="https://www.claas.com/en-gb" target="_blank">CLAAS <span class="cmp-sidebar__anchor-link-arrow">↗</span></a> </li> </ul> </div> <hr class="cmp-sidebar__divider"/> <div class="cmp-sidebar__button-container"><div class="sidebarCTA experiencefragment"> <div id="experiencefragment-3126ae9d65" class="cmp-experiencefragment cmp-experiencefragment--customers-sign-up"> <div id="container-0101172119" class="cmp-container"> <div class="aem-Grid aem-Grid--12 aem-Grid--default--12 "> <div class="text aem-GridColumn aem-GridColumn--default--12"><div data-cmp-data-layer="{"text-a66981ccef":{"@type":"okta-www/components/content/text/v1/text","repo:modifyDate":"2024-10-09T03:37:42Z","xdm:text":"<p>Ready to make Identity a business advantage? Sign up today.</p>\r\n"}}" id="text-a66981ccef" class="cmp-text rte-content"> <p>Ready to make Identity a business advantage? Sign up today.</p> </div> </div> <div class="button cmp-button-ss--regular cmp-button-ss--primary aem-GridColumn aem-GridColumn--default--12"> <a id="button-4339bbceab" class="cmp-button--button-4339bbceab cmp-button " target="_blank" aria-label="Get started with our Free Trial" href="https://www.okta.com/free-trial/" data-link-cta="yes" data-link-text="Get started" data-nav-hierarchy="" data-component-name="button" data-component-type="button"> <span class="cmp-button__label">Get started</span> </a> </div> </div> </div> </div> </div> </div> </div> </div> </div> <div class="container responsivegrid"> <div id="container-36801ce7c1" class="cmp-container"> <div class="statcolumns cmp-stats-columns-ss--full-width cmp-stats-columns-ss--title-4 cmp-stats-columns-ss--body-2 cmp-stats-columns-ss-substat--body-3"><div class="cmp-stats-columns"> <div class="cmp-stats-columns__wrapper grid grid-container"> <div class="cmp-stats-columns__right-container col-12 grid cmp-stats-columns--full-width"> <div class="cmp-stats-columns__substats-list cmp-stats-columns__substats-list--2 col-12 grid"> <div class="cmp-stats-columns__substat-item "> <span class="cmp-stats-columns__substat-stat">50%</span> <p class="cmp-stats-columns__substat-subcopy">of users adopt social logins</p> </div> <div class="cmp-stats-columns__substat-item "> <span class="cmp-stats-columns__substat-stat">3 months</span> <p class="cmp-stats-columns__substat-subcopy">from purchase to full deployment</p> </div> </div> </div> </div> </div></div> <div class="text"> </div> <div class="video"> </div> <div class="quote"><div class="cmp-quote"> <div class="cmp-quote__text"> <p>“Customer Identity Cloud has high security standards, like brute force detection and Okta Adaptive Multi-Factor Authentication (MFA). And we can make use of them in one centralized place as well, which we couldn’t before.”</p> </div> <div class="cmp-quote__divider"> </div> <div class="cmp-quote__bottom-content">  <p class="cmp-quote__author">Johannes Storck<span class="cmp-quote__bottom-comma cmp-quote__bottom-comma--alternate">,</span> </p>  <p class="cmp-quote__author-information">Deputy Head of IT<span class="cmp-quote__bottom-comma">,</span>CLAAS</p> </div> </div> </div> <div class="image"> </div> <div class="benefits"> </div> <div class="container responsivegrid template-customer-story-page-content"> <div id="container-d3d4b4ab06" class="cmp-container"> <div class="aem-Grid aem-Grid--12 aem-Grid--default--12 "> <div class="text aem-GridColumn aem-GridColumn--default--12"><div data-cmp-data-layer="{"text-891dbd762b":{"@type":"okta-www/components/content/text/v1/text","repo:modifyDate":"2024-12-16T18:41:34Z","xdm:text":"<p>With over €4B in annual revenue,&nbsp;<a href=\"https://www.claas.com/en-gb\">CLAAS</a>’ agricultural machines have earned a reputation as some of the world’s best. And as&nbsp;<a href=\"https://www.mckinsey.com/industries/agriculture/our-insights/creating-value-in-digital-farming-solutions\">digital technology has revolutionized</a>&nbsp;every aspect of the agricultural sector, the company’s combines and tractors, for example, are now integrated with GPS navigation and data science services that help farmers optimize their production. But as CLAAS developed a portfolio of more than 10 digital applications to provide better access to those services, they found that their approach to Identity made it difficult for their customers to utilize them efficiently.&nbsp;</p>\r\n<p>“There was a gap in user experience with how easy it was for customers to access each of our applications,” Johannes Storck, Deputy Head of IT, explains. “Our goal was to provide our customers, mainly farmers, with the same Identity and access management approach they’d find at Apple and Google.”</p>\r\n<h2>Siloed Identity causes confusion and downtime</h2>\r\n<p>CLAAS purchased an on-premises Identity solution for the applications they’d developed for their customers when they began their digital transformation 10 years ago. However, that solution was rudimentary and each application handled signups and logins separately, which created a confusing user experience and a lot of complexity for the company internally.&nbsp;</p>\r\n<p>“If a customer created an Identity for one application but signed up for another one, they had to input the same information all over again,” Storck says. “But a lot of other processes like data management and authorization were connected to Identity, too. So those were also duplicated from application to application.”&nbsp;</p>\r\n<p>The Identity solution also hadn’t scaled well as their digital products evolved, often requiring downtime for maintenance at critical times of the year for their customers.&nbsp;</p>\r\n<p>“Although most of the downtime happened on weekends, during the summer months, many of our customers are in the field 24/7 with their machines,” Storck explains. “And if Identity management isn’t working for our applications, like our spare part shop or farm management software, the applications do not work at all. Especially during the harvest time, some of our applications are a really business critical part for our customers which is why having the systems and their Identity management running is so important for us.”</p>\r\n<h2>CLAAS ID setup in under three months</h2>\r\n<p>CLAAS knew they needed to look for a reliable solution that brought Identity into a single location. But they also knew that whatever they implemented had to be secure, given the sensitive nature of some of the data they managed, like personal data or GPS positions of their customers’ machines.&nbsp;</p>\r\n<p>“We are a premium brand, and customers expect high-security standards for their Identities,” Storck says. “We realized we needed a new Identity provider with technology that was comparable to other systems we were already running as a company.”&nbsp;</p>\r\n<p>A quick Google search led CLAAS to&nbsp;<a href=\"https://www.okta.com/customer-identity/\">Okta Customer Identity Cloud</a>, powered by Auth0. After reviewing its documentation and running a prototype, CLAAS enlisted Customer Identity Cloud to help create a centralized Identity experience, allowing customers to log in to any app using a single CLAAS ID. Within three months, the solution was live and provided state of the art Identity and access management for the first applications, complete with&nbsp;<a href=\"https://auth0.com/docs/authenticate/identity-providers/social-identity-providers\">social logins</a>.&nbsp;</p>\r\n<p>“Customer Identity Cloud made a really nice first impression from the documentation, which made it easy for us to understand the system and its features,” Storck explains. “Then implementation was easy because everything was so clear and developer-friendly.”</p>\r\n<h2>Up to 50% of users adopt social logins</h2>\r\n<p>Since launching social logins, many of CLAAS’s customers have opted to sign up through Google, Apple, or Facebook. “We were really impressed with how quickly our customers adopted social logins,” Storck says. “In some markets, we’ve seen up to 50% of our users signing up with third-party Identity providers.”&nbsp;</p>\r\n<p>Centralizing Identity has also “majorly reduced” the number of Identity-related support tickets the team has to deal with since CLAAS’s customers can now manage all of their data across each application with a single Identity. And Okta has made it easy for CLAAS to assure their customers that their data is secure as well. “Customer Identity Cloud has high-security standards, like&nbsp;<a href=\"https://auth0.com/docs/secure/attack-protection/brute-force-protection\">Brute Force Protection</a>&nbsp;and&nbsp;<a href=\"https://auth0.com/docs/secure/multi-factor-authentication/adaptive-mfa\">Okta Adaptive Multi-factor Authentication&nbsp;</a>(MFA). And we can make use of them in one centralized place as well, which we couldn’t before,” Storck says.&nbsp;</p>\r\n<p>Most importantly, solving Identity has enabled CLAAS to develop innovative applications for their customers faster than they could have previously. “Everything we need related to Identity is already pre-built in the Management API of Customer Identity Cloud,” Storck says. “We expect big growth in the future as we integrate many more applications.”</p>\r\n<h2>About customer</h2>\r\n<p><u><a href=\"https://www.claas.com/en-gb\">CLAAS</a></u>&nbsp;is one of the world’s leading manufacturers of agricultural engineering equipment. Its modern harvesters, tractors, balers and farming information technologies help to serve the rising demand for food, energy and commodities. High-tech products from CLAAS are used in 140 countries. With more than 11,000 employees at its sites worldwide, the company generates turnover of 4 billion euros.</p>\r\n"}}" id="text-891dbd762b" class="cmp-text rte-content"> <p>With over €4B in annual revenue, <a href="https://www.claas.com/en-gb">CLAAS</a>’ agricultural machines have earned a reputation as some of the world’s best. And as <a href="https://www.mckinsey.com/industries/agriculture/our-insights/creating-value-in-digital-farming-solutions">digital technology has revolutionized</a> every aspect of the agricultural sector, the company’s combines and tractors, for example, are now integrated with GPS navigation and data science services that help farmers optimize their production. But as CLAAS developed a portfolio of more than 10 digital applications to provide better access to those services, they found that their approach to Identity made it difficult for their customers to utilize them efficiently. </p> <p>“There was a gap in user experience with how easy it was for customers to access each of our applications,” Johannes Storck, Deputy Head of IT, explains. “Our goal was to provide our customers, mainly farmers, with the same Identity and access management approach they’d find at Apple and Google.”</p> <h2>Siloed Identity causes confusion and downtime</h2> <p>CLAAS purchased an on-premises Identity solution for the applications they’d developed for their customers when they began their digital transformation 10 years ago. However, that solution was rudimentary and each application handled signups and logins separately, which created a confusing user experience and a lot of complexity for the company internally. </p> <p>“If a customer created an Identity for one application but signed up for another one, they had to input the same information all over again,” Storck says. “But a lot of other processes like data management and authorization were connected to Identity, too. So those were also duplicated from application to application.” </p> <p>The Identity solution also hadn’t scaled well as their digital products evolved, often requiring downtime for maintenance at critical times of the year for their customers. </p> <p>“Although most of the downtime happened on weekends, during the summer months, many of our customers are in the field 24/7 with their machines,” Storck explains. “And if Identity management isn’t working for our applications, like our spare part shop or farm management software, the applications do not work at all. Especially during the harvest time, some of our applications are a really business critical part for our customers which is why having the systems and their Identity management running is so important for us.”</p> <h2>CLAAS ID setup in under three months</h2> <p>CLAAS knew they needed to look for a reliable solution that brought Identity into a single location. But they also knew that whatever they implemented had to be secure, given the sensitive nature of some of the data they managed, like personal data or GPS positions of their customers’ machines. </p> <p>“We are a premium brand, and customers expect high-security standards for their Identities,” Storck says. “We realized we needed a new Identity provider with technology that was comparable to other systems we were already running as a company.” </p> <p>A quick Google search led CLAAS to <a href="https://www.okta.com/customer-identity/">Okta Customer Identity Cloud</a>, powered by Auth0. After reviewing its documentation and running a prototype, CLAAS enlisted Customer Identity Cloud to help create a centralized Identity experience, allowing customers to log in to any app using a single CLAAS ID. Within three months, the solution was live and provided state of the art Identity and access management for the first applications, complete with <a href="https://auth0.com/docs/authenticate/identity-providers/social-identity-providers">social logins</a>. </p> <p>“Customer Identity Cloud made a really nice first impression from the documentation, which made it easy for us to understand the system and its features,” Storck explains. “Then implementation was easy because everything was so clear and developer-friendly.”</p> <h2>Up to 50% of users adopt social logins</h2> <p>Since launching social logins, many of CLAAS’s customers have opted to sign up through Google, Apple, or Facebook. “We were really impressed with how quickly our customers adopted social logins,” Storck says. “In some markets, we’ve seen up to 50% of our users signing up with third-party Identity providers.” </p> <p>Centralizing Identity has also “majorly reduced” the number of Identity-related support tickets the team has to deal with since CLAAS’s customers can now manage all of their data across each application with a single Identity. And Okta has made it easy for CLAAS to assure their customers that their data is secure as well. “Customer Identity Cloud has high-security standards, like <a href="https://auth0.com/docs/secure/attack-protection/brute-force-protection">Brute Force Protection</a> and <a href="https://auth0.com/docs/secure/multi-factor-authentication/adaptive-mfa">Okta Adaptive Multi-factor Authentication </a>(MFA). And we can make use of them in one centralized place as well, which we couldn’t before,” Storck says. </p> <p>Most importantly, solving Identity has enabled CLAAS to develop innovative applications for their customers faster than they could have previously. “Everything we need related to Identity is already pre-built in the Management API of Customer Identity Cloud,” Storck says. “We expect big growth in the future as we integrate many more applications.”</p> <h2>About customer</h2> <p><u><a href="https://www.claas.com/en-gb">CLAAS</a></u> is one of the world’s leading manufacturers of agricultural engineering equipment. Its modern harvesters, tractors, balers and farming information technologies help to serve the rising demand for food, energy and commodities. High-tech products from CLAAS are used in 140 countries. With more than 11,000 employees at its sites worldwide, the company generates turnover of 4 billion euros.</p> </div> </div> </div> </div> </div> </div> </div> </div> </div> <div class="moreStories aem-GridColumn aem-GridColumn--default--12"> <section class="cmp-more-stories"> <hr class="cmp-more-stories__divider"/> <h3 class="cmp-more-stories__title">Recommended stories</h3> <div class="cmp-more-stories__cards"> <div class="cmp-customer-story-card"> <a class="cmp-customer-story-card__link" href="/customers/nov-inc/" data-link-cta="yes" data-link-text="NOV meets evolving industry challenges with Zero Trust, automation, and improved collaboration" data-nav-hierarchy="" data-component-name="card" data-component-type="card"> <div class="cmp-customer-story-card__thumbnail"> <img class="cmp-customer-story-card__bg" src="/adobe/dynamicmedia/deliver/dm-aid--3f2c21d0-df9b-4dfb-85e8-8510528f2694/card-nov-jpg.webp?preferwebp=true" alt/> <div class="cmp-customer-story-card__logo-wrapper"> <img 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class="cmp-customer-story-card__title">Vivint Solar blazes an IT trail for Customers, Partners and Employees in the cloud</p> </div> </a> </div> <div class="cmp-customer-story-card"> <a class="cmp-customer-story-card__link" href="/customers/automotive-manufacturer/" data-link-cta="yes" data-link-text="A German automotive company unifies driver experiences with Okta-powered digital ID" data-nav-hierarchy="" data-component-name="card" data-component-type="card"> <div class="cmp-customer-story-card__thumbnail"> <img class="cmp-customer-story-card__bg" src="/adobe/dynamicmedia/deliver/dm-aid--b2d69294-958d-4edd-8ab3-ffa86bca9d4a/card-automotive-manufacturer-jpg.webp?preferwebp=true" alt/> </div> <div class="cmp-customer-story-card__text-content"> <p class="cmp-customer-story-card__title">A German automotive company unifies driver experiences with Okta-powered digital ID</p> </div> </a> </div> </div> </section></div> <div class="experiencefragment aem-GridColumn 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