Digital Education Innovation Pilot Policy | Administration and support services

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href="/admin-services/ict/self-service/digital-education-services/digital-education-innovation-services/">Digital Education Innovation Services</a></span> <ul class="multilevel-linkul-0"> <li><span class="currentbranch1"><a href="/admin-services/ict/self-service/digital-education-services/digital-education-innovation-services/digital-education-innovation-pilot-policy/">Digital Education Innovation Pilot Policy</a></span></li> <li><a href="/admin-services/ict/self-service/digital-education-services/digital-education-innovation-services/glossary/">Glossary</a></li> </ul> </li><li><a href="/admin-services/ict/self-service/digital-education-services/meet-the-team/">Meet The Team</a></li><li><a href="/admin-services/ict/self-service/digital-education-services/diged_webinar_week/">DigEd Webinar Week 2023</a></li><li><a href="/admin-services/ict/" target="_blank" class="">ICT Homepage</a></li>  </ul> </nav> </div> </div> </div> </div> </header> <main id="page"> <div class="show-no-js"> <div class="container"> <p class="step-1">In this section</p> <nav class="nav-fallback"> <ul class="nav-fallback__parent"> <li> <a class="lwi" href="/admin-services/ict/self-service/digital-education-services/"> Digital Education Services </a> </li> </ul> </nav> </div> </div> <div class="container content-template" id="content"> <nav class="page-area-heading"> <a href="/admin-services/ict/self-service/digital-education-services/">Digital Education Services</a> </nav> <div class="page-heading lg-8 sm-12"> <div class="breadcrumbs"> <ul> <li><a href="/">Imperial Home</a></li> <li><a href="/admin-services/">Administration and support services</a></li><li><a href="/admin-services/ict/">Information and Communication Technologies</a></li><li><a href="/admin-services/ict/self-service/">Self service</a></li><li><a href="/admin-services/ict/self-service/digital-education-services/">Digital Education Services</a></li><li><a href="/admin-services/ict/self-service/digital-education-services/digital-education-innovation-services/">Digital Education Innovation Services</a></li><li><a href="/admin-services/ict/self-service/digital-education-services/digital-education-innovation-services/digital-education-innovation-pilot-policy/">Digital Education Innovation Pilot Policy</a></li> </ul> </div> <h1>Digital Education Innovation Pilot Policy</h1> </div> <div class="row row--space-between flow-opposite top" id=""> <aside class="col lg-3 md-4 sm-12"> </aside> <div class="col lg-8 sm-12" role="main" id="primary-content">  <div class="module flow-m"> <div class="row wysiwyg"> <h2>How a pilot works </h2> <p>A pilot involves an investment of time and effort from faculty teams and innovation team members. ICT Digital Education Innovation team will support the use of pilot software and any related configurations.  </p> <h2>What this policy relates to </h2> <ul> <li>Software that is currently being piloted and that is not an ICT production service.  </li> <li>Testing conducting and feedback provided by Faculty teams on pilot.  </li> </ul> <h2>What this policy does not relate to </h2> <p>Currently supported products or services that do not use a pilot software. E.g. products listed on the Digital Education Platforms webpages.  </p> <h2>When this policy takes affect </h2> <p>A request is made to the Digital Education Innovation team by a digital tools sub-group to<a href="/admin-services/e-learning/governance/notification-of-new-digital-teaching-learning-and-assessment-requirements/"> find a solution for a specific use-case that current production services do not solve</a>.</p> <h2>ICT will endeavour to </h2> <ul> <li>Liaise with vendor concerning licencing for pilot. </li> <li>Organise software deployment or hosting where appropriate. </li> <li>Engage with vendor to provide support (where possible). </li> <li>Provide support within agreed parameters for the pilot.  </li> </ul> <h2>What ICT do not provide </h2> <ul> <li>Guarantee that pilot software will work as advertised or expected. </li> <li>Setup or configuration where the product has the functionality to allow self-service. </li> <li>Facilitation of live teaching and learning events, such as exam invigilation.  </li> </ul> <h2>Consideration should be made: </h2> <ul> <li>Timeline and resource notification required. </li> <li>Where appropriate, an existing contingency plan must be in place from faculty, in the event of an unsatisfactory results from the pilot. </li> <li>There are no production services currently in place to serve the use case facilitated by the pilot. </li> <li>Products used are undertaking a pilot review and should not be considered 100% reliable.  </li> <li>There is an expectation of feedback and evaluation from departmental colleagues as part of the pilot process. </li> </ul> </div> <div class="heading"> <h2 class="title fake-h3 not-sr-only"> Considerations for specific pilots </h2> </div> <div class="a11y-accordion-tabs wysiwyg"> <div class="accordion-tabs js-tabs" data-tabs-allowed="false" data-start-collapsed="true"> <ul role="tablist" class="tabs-tab-list"> <li role="presentation"> <a href="#tabpanel_1402699" role="tab" id="tab_1402699" aria-controls="tabpanel_1402699" aria-selected="true" class="tabs-trigger js-tabs-trigger"> Secure Online Exams </a> </li> </ul> <section id='tabpanel_1402699' role='tabpanel' aria-labelledby='tab_1402699' class='tabs-panel js-tabs-panel' tabindex='0'> <div class='accordion-trigger js-accordion-trigger' aria-controls='tabpanel_1402699' tabindex='0'> Secure Online Exams <svg role='img' aria-hidden='true' focusable='false' class='icon icon--m'><use xlink:href='/assets/website/images/svg/icons.svg#chevron-down'></use></svg> </div> <div class='content' aria-hidden='false'> <p>Faculties engaging with a pilot for secure online exams should also consider the following: </p> <ul> <li>The deployment of materials and environments using pilot product on cluster machines. </li> <li>If technical monitoring needs to be setup at the time of the exam. </li> <li>The level of support offered by the vendor of the platform. </li> <li>Installation, configuration of software and lockdown environment </li> 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