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Crazy Egg FAQ | Best Website Optimization Software
<!DOCTYPE html> <html lang="en"> <head> <meta charset="utf-8"/> <meta http-equiv="X-UA-Compatible" content="IE=edge"/> <meta name="viewport" content="width=device-width, initial-scale=1.0"/> <meta name="author" content="Crazy Egg, Inc"> <meta property="og:site_name" content="Crazy Egg"> <meta name="twitter:card" content="summary"> <meta name="twitter:creator" content="@crazyegg"> <meta name="theme-color" content="#8abc00" > <title>Crazy Egg FAQ | Best Website Optimization Software</title> <meta name="description" content="Crazy Egg is an analytics platform that tracks and optimizes website visitor behavior. Here are the frequently asked questions about Crazy Egg!"> <meta property="og:image" content="/images/png/meta_banner_2_4.png"> <meta property="og:url" content="https://www.crazyegg.com/faq"> <meta property="og:title" content="Crazy Egg FAQ | Best Website Optimization Software"> <meta property="og:description" content="Crazy Egg is an analytics platform that tracks and optimizes website visitor behavior. Here are the frequently asked questions about Crazy Egg!"> <meta name="twitter:image" content="/images/png/meta_banner_2_4.png"> <meta name="twitter:title" content="Crazy Egg FAQ | Best Website Optimization Software"> <meta name="twitter:description" content="Crazy Egg is an analytics platform that tracks and optimizes website visitor behavior. Here are the frequently asked questions about Crazy Egg!"> <link href="https://use.typekit.net/kdb3aqt.css" rel="stylesheet"> <script type="text/javascript"> var CE_SNAPSHOT_NAME = ""; </script> <link rel="stylesheet" href="https://w3-assets.crazyeggcdn.com/css/app-e519524a6a7ca5d8e642c38ba75b571e.css?vsn=d"/> <script> window._GDPR2 = { ESSENTIAL: 'essential', ANALYTICS: 'analytics', MARKETING: 'marketing', essential: [], analytics: [], marketing: [], consent: "", registerScript(id, scriptFunc, level, callback) { if (window.CE_GDPR_V2 && window.CE_GDPR_V2.registerScript) { window.CE_GDPR_V2.registerScript(id, scriptFunc, level, callback); } else { this[level].push({ id, script: scriptFunc, callback }); } }, updateConsent(consent) { this.consent = consent; if (window.CE_GDPR_V2) { window.CE_GDPR_V2.updateConsent(consent); } } } </script> <script type="text/javascript" src="https://w3-assets.crazyeggcdn.com/js/app-053ed2b4bfc84e793383d88a51af6e7f.js?vsn=d" id="app-js"></script> <script 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'PageView'); } else { setTimeout(checkFB, 100); } } checkFB(); }); }, window._GDPR2.MARKETING); window._GDPR2.registerScript('drip', function(){ var _dcq = _dcq || []; var _dcs = _dcs || {}; _dcs.account = '9574608'; (function () { var dc = document.createElement('script'); dc.type = 'text/javascript'; dc.async = true; dc.src = '//tag.getdrip.com/9574608.js'; var s = document.getElementsByTagName('script')[0]; s.parentNode.insertBefore(dc, s); })(); }, window._GDPR2.MARKETING); // Start Global site tag (gtag.js) - AdWords: 1006334251 window._GDPR2.registerScript('gtag_start', 'https://www.googletagmanager.com/gtag/js?id=AW-1006334251', window._GDPR2.MARKETING, () => { window.dataLayer = window.dataLayer || []; function gtag(){dataLayer.push(arguments);} gtag('js', new Date()); gtag('config', 'AW-1006334251', { cookie_flags: 'max-age=7200;secure;samesite=none' }); }); // Crazy Egg Tracking Script window._GDPR2.registerScript('ce_script', function() { setTimeout(function() { var a = 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sendViewedMarketingPage = function() { if ("production".match(/test|e2e/i)) { return; } if (window.CE2 && !!window.CE2.isBot(true)) { return; } var metricsUrl = "https://metrics.crazyegg.com" + "/api/metrics"; var payload = { metric: "viewed_marketing_page", params: { anonymous_id: CE_VISITOR_ID, path: window.location.pathname } } fetch(metricsUrl, { method: "POST", headers: { "Accept": "application/json", "Content-Type": "application/json"}, body: JSON.stringify(payload) }) } if ("production".match(/production/i)) { if (window.CE2) { sendViewedMarketingPage(); } else { window.CE_READY = function() { sendViewedMarketingPage(); } } } else { sendViewedMarketingPage(); } }, window._GDPR2.ANALYTICS); </script> <script type="text/javascript"> window._GDPR2.registerScript('viewed_marketing_page_raw', function () { var sendViewedMarketingPageRaw = function() { if ("production".match(/test|e2e/i)) { return; } var metricsUrl = "https://metrics.crazyegg.com" + "/api/metrics"; var payload = { metric: "viewed_marketing_page_raw", params: { anonymous_id: CE_VISITOR_ID, path: window.location.pathname } } fetch(metricsUrl, { method: "POST", headers: { "Accept": "application/json", "Content-Type": "application/json"}, body: JSON.stringify(payload) }) } sendViewedMarketingPageRaw(); }, window._GDPR2.ANALYTICS); </script> </head> <body class="cen-page-landing"> <header id="js-cen-header" class="cen-header" data-controller="enterprise-contact"> <section class="cen-row cen-header__row"> <a class="cen-logo cen-logo--header" href="/"> <img alt="Crazy Egg" class="cen-image" height="64" src="https://w3-assets.crazyeggcdn.com/images/svg/logo-ce-main-7a33448ad5d077c647dea989e989a1b0.svg?vsn=d" width="120"> </a> <nav class="cen-header__right-col" role="navigation" aria-label="check solutions using crazy egg or request enterprise demo or login to crazy egg application"> <ul class="cen-header__nav-list--desktop" data-controller="nav-dropdown"> <li class="cen-header__nav-item"> <button class="ce-btn cen-btn--transparent-text-black cen-header__nav-btn " aria-haspopup="true" aria-expanded="false" data-nav-dropdown="dropdownBtn" data-action="mouseover->nav-dropdown#mouseOver mouseout->nav-dropdown#mouseOut click->nav-dropdown#toggleClass" data-nav-dropdown-link="product"> Product <div class="cen-header__nav-btn--icon-right"> <svg xmlns="http://www.w3.org/2000/svg" viewBox="0 0 60 60" role="presentation" aria-hidden="true" > <path d="M58.5 45.9c-2.1 2.1-5.2 2.6-8.2 0L30.1 26.3 10 45.4c-2.6 2.6-5.7 2.1-8.2 0s-2.1-6.2 0-8.2S26 13.9 26 13.9c1-1 2.6-1.5 4.1-1.5 1.5 0 3.1.5 4.1 1.5 0 0 22.2 21.1 24.2 23.2 2.1 2.6 2.1 6.2.1 8.8z" ></path> </svg> </div> </button> <div class="cen-header__nav-dropdown-list--wrapper" data-action="mouseover->nav-dropdown#mouseOver mouseout->nav-dropdown#mouseOut"> <div class="cen-header__nav-dropdown-list--large"> <div class="cen-header__nav-dropdown-item--large"> <h4 class="cen-header__nav-dropdown-item-header"> <div class="cen-header__nav-dropdown-item-header-icon"><svg xmlns="http://www.w3.org/2000/svg" viewBox="0 0 60 60" focusable="false"><path d="M0 46.9h60v7.5H0V46.9zM7.5 31.9H15v11.2H7.5V31.9zM18.8 16.9h7.5v26.2h-7.5V16.9zM30 28.1h7.5v15H30V28.1zM41.2 5.6h7.5v37.5h-7.5V5.6z"/></svg> </div> Analytics </h4> <ul role="submenu"> <li class="cen-header__nav-dropdown-item"> <a class="cen-header__nav-dropdown-link " href="/snapshots" role="submenuitem">Website Heatmaps</a> </li> <li class="cen-header__nav-dropdown-item"> <a class="cen-header__nav-dropdown-link " href="/recordings" role="submenuitem">Session Recordings</a> </li> <li class="cen-header__nav-dropdown-item"> <a class="cen-header__nav-dropdown-link " href="/traffic-analysis" role="submenuitem">Traffic Analysis</a> </li> <li class="cen-header__nav-dropdown-item"> <a class="cen-header__nav-dropdown-link " href="/errors-tracking" role="submenuitem">Errors Tracking</a> </li> </ul> </div> <div class="cen-header__nav-dropdown-item--large"> <h4 class="cen-header__nav-dropdown-item-header"> <div class="cen-header__nav-dropdown-item-header-icon"><svg xmlns="http://www.w3.org/2000/svg" viewBox="0 0 60 60" focusable="false"><path d="M45.5 0.1c2.7 0 4.9 2.1 5.1 4.7l0 0.4v19.2c0 1.3-1.1 2.4-2.4 2.4 -1.2 0-2.3-0.9-2.4-2.1l0-0.3V5.3c0-0.1-0.1-0.2-0.2-0.3l-0.1 0H5.1C5 5 4.9 5.1 4.9 5.2l0 0.1v49.4c0 0.1 0.1 0.2 0.2 0.3l0.1 0h21.1c1.3 0 2.4 1.1 2.4 2.4 0 1.2-0.9 2.3-2.1 2.4l-0.3 0H5.1c-2.7 0-4.9-2.1-5.1-4.7l0-0.4V5.3c0-2.7 2.1-4.9 4.7-5.2l0.4 0H45.5zM58.6 31.2c1.4 0.8 1.8 2.6 0.9 4L45.1 58.4c-0.5 0.8-1.4 1.3-2.3 1.4 0 0-0.1 0-0.1 0 -0.9 0-1.8-0.4-2.3-1.1L33 48.8c-1-1.3-0.7-3.1 0.6-4 1.3-1 3.1-0.7 4 0.6l4.9 6.4 12.2-19.6C55.5 30.8 57.3 30.4 58.6 31.2zM23.8 37c1.2 0 2.1 1 2.1 2.1 0 1.1-0.8 2-1.8 2.1l-0.3 0h-9.1c-1.2 0-2.1-1-2.1-2.1 0-1.1 0.8-2 1.8-2.1l0.3 0H23.8zM36.1 24.8c1.2 0 2.1 1 2.1 2.1 0 1.1-0.8 2-1.8 2.1l-0.3 0H14.5c-1.2 0-2.1-1-2.1-2.1 0-1.1 0.8-2 1.8-2.1l0.3 0H36.1zM36.1 14.2c1.2 0 2.1 1 2.1 2.1 0 1.1-0.8 2-1.8 2.1l-0.3 0H14.5c-1.2 0-2.1-1-2.1-2.1 0-1.1 0.8-2 1.8-2.1l0.3 0H36.1z"/></svg> </div> Optimization </h4> <ul role="submenu"> <li class="cen-header__nav-dropdown-item"> <a class="cen-header__nav-dropdown-link " href="/ab-testing" role="submenuitem">A/B Testing</a> </li> <li class="cen-header__nav-dropdown-item"> <a class="cen-header__nav-dropdown-link " href="/ctas" role="submenuitem">Popup Offers</a> </li> </ul> </div> <div class="cen-header__nav-dropdown-item--large"> <h4 class="cen-header__nav-dropdown-item-header"> <div class="cen-header__nav-dropdown-item-header-icon"><svg xmlns="http://www.w3.org/2000/svg" viewBox="0 0 60 60" focusable="false"><path d="M33.4 55.4c1.3 0 2.3 1 2.3 2.3 0 1.3-1 2.3-2.3 2.3h-6.8c-1.3 0-2.3-1-2.3-2.3 0-1.3 1-2.3 2.3-2.3H33.4zM36.4 50c1.3 0 2.3 1 2.3 2.3s-1 2.3-2.3 2.3H23.6c-1.3 0-2.3-1-2.3-2.3s1-2.3 2.3-2.3H36.4zM30 13.8c9.3 0 16.8 7.5 16.8 16.8 0 8-8.3 17.4-8.7 17.8 -0.4 0.5-1.1 0.8-1.7 0.8H23.6c-0.7 0-1.3-0.3-1.8-0.8 -0.9-1-8.6-10.4-8.6-17.7C13.2 21.4 20.7 13.8 30 13.8zM31.7 39.8h-3.4l1.7 6L31.7 39.8zM30 18.5c-6.7 0-12.2 5.5-12.2 12.2 0 4.4 4.5 10.9 6.9 13.9l0.9 0 -1.7-6.2c-0.2-0.6 0-1.2 0.3-1.7 0.4-0.5 0.9-0.8 1.5-0.8h8.5c0.6 0 1.2 0.3 1.5 0.8 0.4 0.5 0.5 1.1 0.3 1.7l-1.7 6.2 1 0c2.4-2.9 6.8-9.2 6.8-13.9C42.2 23.9 36.7 18.5 30 18.5zM6.1 18.5l4.6 1.5c1.2 0.4 1.9 1.7 1.5 2.9 -0.3 1-1.2 1.6-2.2 1.6 -0.2 0-0.5 0-0.7-0.1l-4.6-1.5c-1.2-0.4-1.9-1.7-1.5-2.9C3.5 18.8 4.8 18.1 6.1 18.5zM56.9 20c0.4 1.2-0.3 2.5-1.5 2.9l-4.6 1.5c-0.2 0.1-0.5 0.1-0.7 0.1 -1 0-1.9-0.6-2.2-1.6 -0.4-1.2 0.3-2.5 1.5-2.9l4.6-1.5C55.2 18.1 56.5 18.8 56.9 20zM49.5 6.5c0.9 0.9 0.9 2.4 0 3.3l-3.4 3.4c-0.5 0.5-1 0.7-1.6 0.7 -0.6 0-1.2-0.2-1.6-0.7 -0.9-0.9-0.9-2.4 0-3.3l3.4-3.4C47.2 5.6 48.6 5.6 49.5 6.5zM13.8 6.5l3.4 3.4c0.9 0.9 0.9 2.4 0 3.3 -0.5 0.5-1 0.7-1.6 0.7 -0.6 0-1.2-0.2-1.6-0.7l-3.4-3.4c-0.9-0.9-0.9-2.4 0-3.3C11.5 5.6 12.9 5.6 13.8 6.5zM30 0c1.3 0 2.3 1 2.3 2.3v4.8c0 1.3-1 2.3-2.3 2.3s-2.3-1-2.3-2.3V2.3C27.7 1 28.7 0 30 0z"/></svg> </div> Capabilities </h4> <ul role="submenu"> <li class="cen-header__nav-dropdown-item"> <a class="cen-header__nav-dropdown-link " href="/goals" role="submenuitem">Conversion Tracking</a> </li> <li class="cen-header__nav-dropdown-item"> <a class="cen-header__nav-dropdown-link " href="/surveys" role="submenuitem">Surveys</a> </li> </ul> </div> </div> </div> </li> <li class="cen-header__nav-item"> <button class="ce-btn cen-btn--transparent-text-black cen-header__nav-btn" aria-haspopup="true" aria-expanded="false" data-nav-dropdown="dropdownBtn" data-action="mouseover->nav-dropdown#mouseOver mouseout->nav-dropdown#mouseOut click->nav-dropdown#toggleClass" data-nav-dropdown-link="customers"> Customers <div class="cen-header__nav-btn--icon-right"> <svg xmlns="http://www.w3.org/2000/svg" viewBox="0 0 60 60" role="presentation" aria-hidden="true" > <path d="M58.5 45.9c-2.1 2.1-5.2 2.6-8.2 0L30.1 26.3 10 45.4c-2.6 2.6-5.7 2.1-8.2 0s-2.1-6.2 0-8.2S26 13.9 26 13.9c1-1 2.6-1.5 4.1-1.5 1.5 0 3.1.5 4.1 1.5 0 0 22.2 21.1 24.2 23.2 2.1 2.6 2.1 6.2.1 8.8z" ></path> </svg> </div> </button> <div class="cen-header__nav-dropdown-list--wrapper" data-action="mouseover->nav-dropdown#mouseOver mouseout->nav-dropdown#mouseOut"> <ul class="cen-header__nav-dropdown-list" role="submenu"> <li class="cen-header__nav-dropdown-item"> <a class="cen-header__nav-dropdown-link " href="/case-studies" role="submenuitem">Case Studies</a> </li> <li class="cen-header__nav-dropdown-item"> <a class="cen-header__nav-dropdown-link " href="/agencies" role="submenuitem">Agencies</a> </li> <li class="cen-header__nav-dropdown-item"> <a class="cen-header__nav-dropdown-link " href="/ecommerce" role="submenuitem">E-Commerce</a> </li> <li class="cen-header__nav-dropdown-item"> <a class="cen-header__nav-dropdown-link " href="/lead-gen" role="submenuitem">Lead Gen</a> </li> <li class="cen-header__nav-dropdown-item"> <a class="cen-header__nav-dropdown-link " href="/education" role="submenuitem">Education</a> </li> <li class="cen-header__nav-dropdown-item"> <a class="cen-header__nav-dropdown-link " href="/shopify" role="submenuitem">Shopify</a> </li> <li class="cen-header__nav-dropdown-item"> <a class="cen-header__nav-dropdown-link " href="/enterprise" role="submenuitem">Enterprise</a> </li> </ul> </div> </li> <li class="cen-header__nav-item"> <button class="ce-btn cen-btn--transparent-text-black cen-header__nav-btn" aria-haspopup="true" aria-expanded="false" data-nav-dropdown="dropdownBtn" data-action="mouseover->nav-dropdown#mouseOver mouseout->nav-dropdown#mouseOut click->nav-dropdown#toggleClass" data-nav-dropdown-link="resources"> Resources <div class="cen-header__nav-btn--icon-right"> <svg xmlns="http://www.w3.org/2000/svg" viewBox="0 0 60 60" role="presentation" aria-hidden="true" > <path d="M58.5 45.9c-2.1 2.1-5.2 2.6-8.2 0L30.1 26.3 10 45.4c-2.6 2.6-5.7 2.1-8.2 0s-2.1-6.2 0-8.2S26 13.9 26 13.9c1-1 2.6-1.5 4.1-1.5 1.5 0 3.1.5 4.1 1.5 0 0 22.2 21.1 24.2 23.2 2.1 2.6 2.1 6.2.1 8.8z" ></path> </svg> </div> </button> <div class="cen-header__nav-dropdown-list--wrapper" data-action="mouseover->nav-dropdown#mouseOver mouseout->nav-dropdown#mouseOut"> <ul class="cen-header__nav-dropdown-list" role="submenu"> <li class="cen-header__nav-dropdown-item"> <a class="cen-header__nav-dropdown-link" href="/blog" alt="Resources - Blog" role="submenuitem"> Blog </a> </li> <li class="cen-header__nav-dropdown-item"> <a class="cen-header__nav-dropdown-link " href="/pricing" role="submenuitem">Pricing</a> </li> <li class="cen-header__nav-dropdown-item"> <a class="cen-header__nav-dropdown-link link-active" href="/faq" role="submenuitem">FAQ</a> </li> </ul> </div> </li> <li class="cen-header__nav-item"> <button class="ce-btn cen-btn--transparent-text-black cen-header__nav-btn" aria-haspopup="true" aria-expanded="false" data-nav-dropdown="dropdownBtn" data-action="mouseover->nav-dropdown#mouseOver mouseout->nav-dropdown#mouseOut click->nav-dropdown#toggleClass" data-nav-dropdown-link="company"> Company <div class="cen-header__nav-btn--icon-right"> <svg xmlns="http://www.w3.org/2000/svg" viewBox="0 0 60 60" role="presentation" aria-hidden="true" > <path d="M58.5 45.9c-2.1 2.1-5.2 2.6-8.2 0L30.1 26.3 10 45.4c-2.6 2.6-5.7 2.1-8.2 0s-2.1-6.2 0-8.2S26 13.9 26 13.9c1-1 2.6-1.5 4.1-1.5 1.5 0 3.1.5 4.1 1.5 0 0 22.2 21.1 24.2 23.2 2.1 2.6 2.1 6.2.1 8.8z" ></path> </svg> </div> </button> <div class="cen-header__nav-dropdown-list--wrapper" data-action="mouseover->nav-dropdown#mouseOver mouseout->nav-dropdown#mouseOut"> <ul class="cen-header__nav-dropdown-list" role="submenu"> <li class="cen-header__nav-dropdown-item"> <a class="cen-header__nav-dropdown-link " href="/careers" role="submenuitem">Careers</a> </li> <li class="cen-header__nav-dropdown-item"> <a class="cen-header__nav-dropdown-link " href="/terms" role="submenuitem">Terms of Use</a> </li> <li class="cen-header__nav-dropdown-item"> <a class="cen-header__nav-dropdown-link " href="/privacy" role="submenuitem">Privacy</a> </li> </ul> </div> </li> <li class="cen-u-gmargin-l-10"> <button data-action="click->enterprise-contact#showModal" data-target="enterprise-contact.button" class="cen-header__nav-contact-sales cen-header__nav-contact-sales--blue"> Contact Sales </button> </li> <li class="cen-u-gmargin-l-10"> <a href="/signup" class="ce-btn cen-btn--large">Sign Up</a> </li> <li class="cen-u-gmargin-l-10"> <a href="https://auth.app.crazyegg.com/login" class="ce-btn cen-btn--white--outline cen-btn--large">Log In</a> <input type="hidden" id="is_pricing" name="is_pricing" value="0" data-enterprise-contact-target="is_pricing"> </li> </ul> </nav> </section> <section class="cen-enterprise-modal__wrapper" id="enterprise_contact_modal" style="display: none;" data-enterprise-contact-target="modal" role="dialog" aria-labelledby="enterpriseDialog" > <div class="cen-enterprise-modal__modal"> <button class="cen-enterprise-modal__modal-close-btn" data-action="click->enterprise-contact#hideModal"> <svg xmlns="http://www.w3.org/2000/svg" viewBox="0 0 60 60" focusable="false"><path d="M58.5 1.5c2 2 2 5.2 0 7.1L37.1 30l21.4 21.4c2 2 2 5.2 0 7.1 -2 2-5.2 2-7.1 0L30 37.1 8.6 58.5c-2 2-5.2 2-7.1 0 -2-2-2-5.2 0-7.1L22.9 30 1.5 8.6c-2-2-2-5.2 0-7.1s5.2-2 7.1 0L30 22.9 51.4 1.5C53.4-0.5 56.6-0.5 58.5 1.5z"/></svg> <span class="visuallyhidden">Close modal</span> </button> <div data-enterprise-contact-target="modalForm"> <header class="ce-pop-up-modal__header"> <div class="cen-enterprise-modal__header-content cen-enterprise-modal__header-content--1-col"> <div class="cen-enterprise-modal__badges"> <img alt="G2 Leader Mid-Market Winter 2025" class="ce-image cen-enterprise-modal__badges--image" src="https://w3-assets.crazyeggcdn.com/images/svg/badge-g2-medal-2025-winter-leader-44bb8d92b85893c657ffbb90a531e4ea.svg?vsn=d"> <img alt="G2 Fastest Implementation for Small Business Winter 2025" class="ce-image cen-enterprise-modal__badges--image" src="https://w3-assets.crazyeggcdn.com/images/svg/badge-g2-medal-2025-winter-fi-55e5ddca646e4a52832e87a61a14db75.svg?vsn=d"> <img alt="G2 Best Meets Requirements Winter 2025" class="ce-image cen-enterprise-modal__badges--image" src="https://w3-assets.crazyeggcdn.com/images/svg/badge-g2-medal-2025-winter-bmr-2c311ce7c43094aaea6de0773adc80cf.svg?vsn=d"> <img alt="G2 Best Estimated ROI Winter 2025" class="ce-image cen-enterprise-modal__badges--image" src="https://w3-assets.crazyeggcdn.com/images/svg/badge-g2-medal-2025-winter-roi-875e01bdb56d06fc3143c0ec173bcba0.svg?vsn=d"> </div> <h3 id="enterpriseDialog" class="cen-heading-3 cen-u-gmargin-b-0 ce-u--g-margin-top-10 ce-pop-up-modal__badges--heading-1-col"> Request a personalized<br/> demo of Crazy Egg </h3> </div> </header> <section class="cen-enterprise-modal__content"> <div class="new-enterprise-contact"> <script charset="utf-8" type="text/javascript" src="//js.hsforms.net/forms/embed/v2.js"></script> <script> hbspt.forms.create({ region: "na1", portalId: "46540628", formId: "6680dde4-d88b-455f-8eab-11e49ec8429f" }); </script> <script> window.addEventListener("message", function(event) { if(event.data.type === 'hsFormCallback' && event.data.eventName === 'onFormSubmitted' && event.data.id === "6680dde4-d88b-455f-8eab-11e49ec8429f") { window.dataLayer.push({ 'event': 'HubSpot-Form-Submit-Success', 'hs-form-guid': event.data.id }); } }); </script> </div> </section> </div> </div> </section> <div data-controller="nav-mob-solutions-dropdown"> <div id="js-cen-mobile-top__fixed-nav" class="cen-mobile-top__fixed-nav"> <button class="cen-btn cen-btn--white cen-mobile-top__btn-interaction" data-action="click->nav-mob-solutions-dropdown#showMenu" aria-haspopup="true"> <svg xmlns="http://www.w3.org/2000/svg" viewBox="0 0 60 60" focusable="false"><path d="M56.5 47.3c2 0 3.6 1.6 3.6 3.6s-1.6 3.6-3.6 3.6H3.7c-2 0-3.6-1.6-3.6-3.6s1.6-3.6 3.6-3.6H56.5zM56.5 26.4c2 0 3.6 1.6 3.6 3.6s-1.6 3.6-3.6 3.6H3.7c-2 0-3.6-1.6-3.6-3.6s1.6-3.6 3.6-3.6H56.5zM56.5 5.5c2 0 3.6 1.6 3.6 3.6s-1.6 3.6-3.6 3.6H3.7c-2 0-3.6-1.6-3.6-3.6s1.6-3.6 3.6-3.6H56.5z"/></svg> <span class="visuallyhidden" data-nav-mob-solutions-dropdown-target="menuBtn">Open menu</span> </button> </div> <div class="cen-mobile-top__content-wrapper" data-nav-mob-solutions-dropdown-target="contentWrapper"> <div class="cen-mobile-top__content-header"> <img alt="Crazy Egg" src="https://w3-assets.crazyeggcdn.com/images/svg/logo-ce-main-7a33448ad5d077c647dea989e989a1b0.svg?vsn=d"> <button class="cen-mobile-top__btn-interaction" data-action="click->nav-mob-solutions-dropdown#hideMenu"> <div class="cen-mobile-top__btn-close-wrapper"> <svg xmlns="http://www.w3.org/2000/svg" viewBox="0 0 60 60" focusable="false"><path d="M58.5 1.5c2 2 2 5.2 0 7.1L37.1 30l21.4 21.4c2 2 2 5.2 0 7.1 -2 2-5.2 2-7.1 0L30 37.1 8.6 58.5c-2 2-5.2 2-7.1 0 -2-2-2-5.2 0-7.1L22.9 30 1.5 8.6c-2-2-2-5.2 0-7.1s5.2-2 7.1 0L30 22.9 51.4 1.5C53.4-0.5 56.6-0.5 58.5 1.5z"/></svg> </div> <span class="visuallyhidden">Close menu</span> </button> </div> <ul class="cen-mobile-top__content-list"> <li class="cen-mobile-top__content-item"> <button class="cen-mobile-top__content-btn cen-mobile-top__content-btn--flex cen-mobile-top__content-btn--black" aria-haspopup="true" aria-expanded="false" data-nav-mob-solutions-dropdown-target="dropdownBtn" data-action=" click->nav-mob-solutions-dropdown#toggleClass"> Product <div class="cen-mobile-top__content-btn--icon-right"> <svg xmlns="http://www.w3.org/2000/svg" viewBox="0 0 60 60" role="presentation" aria-hidden="true" > <path d="M58.5 45.9c-2.1 2.1-5.2 2.6-8.2 0L30.1 26.3 10 45.4c-2.6 2.6-5.7 2.1-8.2 0s-2.1-6.2 0-8.2S26 13.9 26 13.9c1-1 2.6-1.5 4.1-1.5 1.5 0 3.1.5 4.1 1.5 0 0 22.2 21.1 24.2 23.2 2.1 2.6 2.1 6.2.1 8.8z" ></path> </svg> </div> </button> <div class="cen-mobile-top__content-dropdown-list"> <div class="cen-mobile-top__content-dropdown-wrapper"> <h4 class="cen-mobile-top__content-dropdown-header"> <div class="cen-mobile-top__content-dropdown-header-icon"><svg xmlns="http://www.w3.org/2000/svg" viewBox="0 0 60 60" focusable="false"><path d="M0 46.9h60v7.5H0V46.9zM7.5 31.9H15v11.2H7.5V31.9zM18.8 16.9h7.5v26.2h-7.5V16.9zM30 28.1h7.5v15H30V28.1zM41.2 5.6h7.5v37.5h-7.5V5.6z"/></svg> </div> Analytics </h4> <ul role="submenu"> <li class="cen-mobile-top__content-dropdown-item"> <a class="cen-mobile-top__content-dropdown-link " href="/snapshots" role="submenuitem">Website Heatmaps</a> </li> <li class="cen-mobile-top__content-dropdown-item"> <a class="cen-mobile-top__content-dropdown-link " href="/recordings" role="submenuitem">Session Recordings</a> </li> <li class="cen-mobile-top__content-dropdown-item"> <a class="cen-mobile-top__content-dropdown-link " href="/traffic-analysis" role="submenuitem">Traffic Analysis</a> </li> <li class="cen-mobile-top__content-dropdown-item"> <a class="cen-mobile-top__content-dropdown-link " href="/errors-tracking" role="submenuitem">Errors Tracking</a> </li> </ul> </div> <div class="cen-mobile-top__content-dropdown-wrapper"> <h4 class="cen-mobile-top__content-dropdown-header"> <div class="cen-mobile-top__content-dropdown-header-icon"><svg xmlns="http://www.w3.org/2000/svg" viewBox="0 0 60 60" focusable="false"><path d="M45.5 0.1c2.7 0 4.9 2.1 5.1 4.7l0 0.4v19.2c0 1.3-1.1 2.4-2.4 2.4 -1.2 0-2.3-0.9-2.4-2.1l0-0.3V5.3c0-0.1-0.1-0.2-0.2-0.3l-0.1 0H5.1C5 5 4.9 5.1 4.9 5.2l0 0.1v49.4c0 0.1 0.1 0.2 0.2 0.3l0.1 0h21.1c1.3 0 2.4 1.1 2.4 2.4 0 1.2-0.9 2.3-2.1 2.4l-0.3 0H5.1c-2.7 0-4.9-2.1-5.1-4.7l0-0.4V5.3c0-2.7 2.1-4.9 4.7-5.2l0.4 0H45.5zM58.6 31.2c1.4 0.8 1.8 2.6 0.9 4L45.1 58.4c-0.5 0.8-1.4 1.3-2.3 1.4 0 0-0.1 0-0.1 0 -0.9 0-1.8-0.4-2.3-1.1L33 48.8c-1-1.3-0.7-3.1 0.6-4 1.3-1 3.1-0.7 4 0.6l4.9 6.4 12.2-19.6C55.5 30.8 57.3 30.4 58.6 31.2zM23.8 37c1.2 0 2.1 1 2.1 2.1 0 1.1-0.8 2-1.8 2.1l-0.3 0h-9.1c-1.2 0-2.1-1-2.1-2.1 0-1.1 0.8-2 1.8-2.1l0.3 0H23.8zM36.1 24.8c1.2 0 2.1 1 2.1 2.1 0 1.1-0.8 2-1.8 2.1l-0.3 0H14.5c-1.2 0-2.1-1-2.1-2.1 0-1.1 0.8-2 1.8-2.1l0.3 0H36.1zM36.1 14.2c1.2 0 2.1 1 2.1 2.1 0 1.1-0.8 2-1.8 2.1l-0.3 0H14.5c-1.2 0-2.1-1-2.1-2.1 0-1.1 0.8-2 1.8-2.1l0.3 0H36.1z"/></svg> </div> Optimization </h4> <ul role="submenu"> <li class="cen-mobile-top__content-dropdown-item"> <a class="cen-mobile-top__content-dropdown-link " href="/ab-testing" role="submenuitem">A/B Testing</a> </li> <li class="cen-mobile-top__content-dropdown-item"> <a class="cen-mobile-top__content-dropdown-link " href="/ctas" role="submenuitem">Popup Offers</a> </li> </ul> </div> <div class="cen-mobile-top__content-dropdown-wrapper"> <h4 class="cen-mobile-top__content-dropdown-header"> <div class="cen-mobile-top__content-dropdown-header-icon"><svg xmlns="http://www.w3.org/2000/svg" viewBox="0 0 60 60" focusable="false"><path d="M33.4 55.4c1.3 0 2.3 1 2.3 2.3 0 1.3-1 2.3-2.3 2.3h-6.8c-1.3 0-2.3-1-2.3-2.3 0-1.3 1-2.3 2.3-2.3H33.4zM36.4 50c1.3 0 2.3 1 2.3 2.3s-1 2.3-2.3 2.3H23.6c-1.3 0-2.3-1-2.3-2.3s1-2.3 2.3-2.3H36.4zM30 13.8c9.3 0 16.8 7.5 16.8 16.8 0 8-8.3 17.4-8.7 17.8 -0.4 0.5-1.1 0.8-1.7 0.8H23.6c-0.7 0-1.3-0.3-1.8-0.8 -0.9-1-8.6-10.4-8.6-17.7C13.2 21.4 20.7 13.8 30 13.8zM31.7 39.8h-3.4l1.7 6L31.7 39.8zM30 18.5c-6.7 0-12.2 5.5-12.2 12.2 0 4.4 4.5 10.9 6.9 13.9l0.9 0 -1.7-6.2c-0.2-0.6 0-1.2 0.3-1.7 0.4-0.5 0.9-0.8 1.5-0.8h8.5c0.6 0 1.2 0.3 1.5 0.8 0.4 0.5 0.5 1.1 0.3 1.7l-1.7 6.2 1 0c2.4-2.9 6.8-9.2 6.8-13.9C42.2 23.9 36.7 18.5 30 18.5zM6.1 18.5l4.6 1.5c1.2 0.4 1.9 1.7 1.5 2.9 -0.3 1-1.2 1.6-2.2 1.6 -0.2 0-0.5 0-0.7-0.1l-4.6-1.5c-1.2-0.4-1.9-1.7-1.5-2.9C3.5 18.8 4.8 18.1 6.1 18.5zM56.9 20c0.4 1.2-0.3 2.5-1.5 2.9l-4.6 1.5c-0.2 0.1-0.5 0.1-0.7 0.1 -1 0-1.9-0.6-2.2-1.6 -0.4-1.2 0.3-2.5 1.5-2.9l4.6-1.5C55.2 18.1 56.5 18.8 56.9 20zM49.5 6.5c0.9 0.9 0.9 2.4 0 3.3l-3.4 3.4c-0.5 0.5-1 0.7-1.6 0.7 -0.6 0-1.2-0.2-1.6-0.7 -0.9-0.9-0.9-2.4 0-3.3l3.4-3.4C47.2 5.6 48.6 5.6 49.5 6.5zM13.8 6.5l3.4 3.4c0.9 0.9 0.9 2.4 0 3.3 -0.5 0.5-1 0.7-1.6 0.7 -0.6 0-1.2-0.2-1.6-0.7l-3.4-3.4c-0.9-0.9-0.9-2.4 0-3.3C11.5 5.6 12.9 5.6 13.8 6.5zM30 0c1.3 0 2.3 1 2.3 2.3v4.8c0 1.3-1 2.3-2.3 2.3s-2.3-1-2.3-2.3V2.3C27.7 1 28.7 0 30 0z"/></svg> </div> Capabilities </h4> <ul role="submenu"> <li class="cen-mobile-top__content-dropdown-item"> <a class="cen-mobile-top__content-dropdown-link " href="/goals" role="submenuitem">Conversion Tracking</a> </li> <li class="cen-mobile-top__content-dropdown-item"> <a class="cen-mobile-top__content-dropdown-link " href="/surveys" role="submenuitem">Surveys</a> </li> </ul> </div> </div> </li> <li class="cen-mobile-top__content-item"> <button class="cen-mobile-top__content-btn cen-mobile-top__content-btn--flex cen-mobile-top__content-btn--black" aria-haspopup="true" aria-expanded="false" data-nav-mob-solutions-dropdown-target="dropdownBtn" data-action=" click->nav-mob-solutions-dropdown#toggleClass"> Customers <div class="cen-mobile-top__content-btn--icon-right"> <svg xmlns="http://www.w3.org/2000/svg" viewBox="0 0 60 60" role="presentation" aria-hidden="true" > <path d="M58.5 45.9c-2.1 2.1-5.2 2.6-8.2 0L30.1 26.3 10 45.4c-2.6 2.6-5.7 2.1-8.2 0s-2.1-6.2 0-8.2S26 13.9 26 13.9c1-1 2.6-1.5 4.1-1.5 1.5 0 3.1.5 4.1 1.5 0 0 22.2 21.1 24.2 23.2 2.1 2.6 2.1 6.2.1 8.8z" ></path> </svg> </div> </button> <ul class="cen-mobile-top__content-dropdown-list" role="submenu"> <li class="cen-mobile-top__content-dropdown-item"> <a class="cen-mobile-top__content-dropdown-link " href="/case-studies" role="submenuitem">Case Studies</a> </li> <li class="cen-mobile-top__content-dropdown-item"> <a class="cen-mobile-top__content-dropdown-link " href="/agencies" role="submenuitem">Agencies</a> </li> <li class="cen-mobile-top__content-dropdown-item"> <a class="cen-mobile-top__content-dropdown-link " href="/ecommerce" role="submenuitem">E-Commerce</a> </li> <li class="cen-mobile-top__content-dropdown-item"> <a class="cen-mobile-top__content-dropdown-link " href="/lead-gen" role="submenuitem">Lead Gen</a> </li> <li class="cen-mobile-top__content-dropdown-item"> <a class="cen-mobile-top__content-dropdown-link " href="/education" role="submenuitem">Education</a> </li> <li class="cen-mobile-top__content-dropdown-item"> <a class="cen-mobile-top__content-dropdown-link " href="/shopify" role="submenuitem">Shopify</a> </li> <li class="cen-mobile-top__content-dropdown-item"> <a class="cen-mobile-top__content-dropdown-link " href="/enterprise" role="submenuitem">Enterprise</a> </li> </ul> </li> <li class="cen-mobile-top__content-item"> <button class="cen-mobile-top__content-btn cen-mobile-top__content-btn--flex cen-mobile-top__content-btn--black" aria-haspopup="true" aria-expanded="false" data-nav-mob-solutions-dropdown-target="dropdownBtn" data-action=" click->nav-mob-solutions-dropdown#toggleClass"> Resources <div class="cen-mobile-top__content-btn--icon-right"> <svg xmlns="http://www.w3.org/2000/svg" viewBox="0 0 60 60" role="presentation" aria-hidden="true" > <path d="M58.5 45.9c-2.1 2.1-5.2 2.6-8.2 0L30.1 26.3 10 45.4c-2.6 2.6-5.7 2.1-8.2 0s-2.1-6.2 0-8.2S26 13.9 26 13.9c1-1 2.6-1.5 4.1-1.5 1.5 0 3.1.5 4.1 1.5 0 0 22.2 21.1 24.2 23.2 2.1 2.6 2.1 6.2.1 8.8z" ></path> </svg> </div> </button> <ul class="cen-mobile-top__content-dropdown-list" role="submenu"> <li class="cen-mobile-top__content-dropdown-item"> <a class="cen-mobile-top__content-dropdown-link" href="/blog" alt="Resources - Blog" role="submenuitem"> Blog </a> </li> <li class="cen-mobile-top__content-dropdown-item"> <a class="cen-mobile-top__content-dropdown-link " href="/pricing" role="submenuitem">Pricing</a> </li> <li class="cen-mobile-top__content-dropdown-item"> <a class="cen-mobile-top__content-dropdown-link link-active" href="/faq" role="submenuitem">FAQ</a> </li> </ul> </li> <li class="cen-mobile-top__content-item"> <button class="cen-mobile-top__content-btn cen-mobile-top__content-btn--flex cen-mobile-top__content-btn--black" aria-haspopup="true" aria-expanded="false" data-nav-mob-solutions-dropdown-target="dropdownBtn" data-action=" click->nav-mob-solutions-dropdown#toggleClass"> Company <div class="cen-mobile-top__content-btn--icon-right"> <svg xmlns="http://www.w3.org/2000/svg" viewBox="0 0 60 60" role="presentation" aria-hidden="true" > <path d="M58.5 45.9c-2.1 2.1-5.2 2.6-8.2 0L30.1 26.3 10 45.4c-2.6 2.6-5.7 2.1-8.2 0s-2.1-6.2 0-8.2S26 13.9 26 13.9c1-1 2.6-1.5 4.1-1.5 1.5 0 3.1.5 4.1 1.5 0 0 22.2 21.1 24.2 23.2 2.1 2.6 2.1 6.2.1 8.8z" ></path> </svg> </div> </button> <ul class="cen-mobile-top__content-dropdown-list" role="submenu"> <li class="cen-mobile-top__content-dropdown-item"> <a class="cen-mobile-top__content-dropdown-link " href="/careers" role="submenuitem">Careers</a> </li> <li class="cen-mobile-top__content-dropdown-item"> <a class="cen-mobile-top__content-dropdown-link " href="/terms" role="submenuitem">Terms of Use</a> </li> <li class="cen-mobile-top__content-dropdown-item"> <a class="cen-mobile-top__content-dropdown-link " href="/privacy" role="submenuitem">Privacy</a> </li> </ul> </li> </ul> <div class="cen-mobile-top__footer"> <button data-action="click->enterprise-contact#showModal" data-target="enterprise-contact.button" class="ce-btn cen-mobile-top__btn"> Contact Sales </button> <div> <a href="https://auth.app.crazyegg.com/login" class="cen-mobile-top__content-btn cen-mobile-top__content-btn--blue">Log In</a> <input type="hidden" id="is_pricing" name="is_pricing" value="0"> </div> </div> </div> </div> </header> <main role="main"> <script type="application/ld+json"> { "@context": "https://schema.org", "@type": "FAQPage", "mainEntity": [{ "@type": "Question", "name": "What is Crazy Egg?", "acceptedAnswer": { "@type": "Answer", "text": "<p>Crazy Egg is an analytics platform that tracks and optimizes website visitor behavior so you can improve the user experience, increase your conversion rates, and boost your bottom line.</p> <p>We're famous for our heatmap reports, but we also help our customers <a href='https://crazyegg.wistia.com/medias/o19dl4qs8b'>run A/B tests</a> and make smart design edits to their websites. The end goal? To build a site your customers will love.</p><p>For a deeper dive into how to run and analyze your snapshots reports, <a href='https://crazyegg.wistia.com/medias/73lw33uzhg'>take our guided tour</a>.</p>" } },{ "@type": "Question", "name": "Why should I use Crazy Egg Tools?", "acceptedAnswer": { "@type": "Answer", "text": "<p>Marketing has become an extremely complex field, and it's easy to feel that you are being bombarded with too much data.</p><p>Over the years, we've built up a reputation for being simple, fast and easy.</p><ul><li>Understand how customers are navigating your site.</li><li>Identify where they're getting stuck.</li><li>Make quick changes that directly impact revenue.</li></ul><p>Collectively, our 1,000,000+ customer base has more than 1 billion site visitors every month. Not to brag, but we have a LOT of expertise around conversion rate optimization!</p>" } },{ "@type": "Question", "name": "Who is Crazy Egg for?", "acceptedAnswer": { "@type": "Answer", "text": "<p>Anyone with a website URL can use Crazy Egg, but we find that the majority of our customers fall under these categories:</p><ul><li><a href=\"https://www.crazyegg.com/education\">Education</a></li><li>Small business owners</li><li><a href=\"https://www.crazyegg.com/ecommerce\" >Ecommerce companies</a></li><li>Customer acquisition professionals</li><li><a href=\"https://www.crazyegg.com/agencies\" >Agencies (SEO, paid advertising, design)</a></li><li>UX and UI designers</li><li><a href=\"https://www.crazyegg.com/lead-gen\">Lead gen/professional service businesses</a></li><li>Growth marketers</li><li>People frustrated by Google Analytics</li></ul>" } },{ "@type": "Question", "name": "How hard is it to get started using Crazy Egg Software?", "acceptedAnswer": { "@type": "Answer", "text": "All you have to do is <a href='https://crazyegg.wistia.com/medias/o8rcd88daf'>add the Crazy Egg snippet to your site</a>, and then you can start running reports. We've made it super easy to install yourself, or ask a developer friend for help." } },{ "@type": "Question", "name": "Does Crazy Egg Optimizing Tools integrate with any other platforms?", "acceptedAnswer": { "@type": "Answer", "text": "<p>Absolutely! Here is the current list:</p> <ul><li>Drupal</li><li>Google Tag Manager</li><li>Joomla</li><li>Magento</li><li><a href=\"https://www.crazyegg.com/shopify\">Shopify</a></li><li>Squarespace</li><li>Wix</li><li>WordPress</li></ul>" } },{ "@type": "Question", "name": "Will Crazy Egg slow down my website?", "acceptedAnswer": { "@type": "Answer", "text": "<p>Nope! The Crazy Egg Javascript is asynchronous, so it won鈥檛 slow down site speed or performance for your visitors or customers.</p>" } },{ "@type": "Question", "name": "How much does Crazy Egg cost?", "acceptedAnswer": { "@type": "Answer", "text": "<p>Once the free trial period is over, you will be charged for the subscription plan that you selected during the signup process.</p> <p>You can check out all your options on our <a href='https://www.crazyegg.com/pricing'>Pricing Page</a>.</p>" } },{ "@type": "Question", "name": "Can I cancel my Crazy Egg Free trial?", "acceptedAnswer": { "@type": "Answer", "text": "<p>You can cancel the trial anytime you like! But it's our hope that once you start getting insights into what's going on with your website, you will continue to use Crazy Egg to test and validate your design ideas.</p><p>Once you know what people respond to and what they don鈥檛, all of your changes will make a difference.</p>" } },{ "@type": "Question", "name": "I want to skip the free trial, or upgrade from the free trial to a paid plan. How can I do that?", "acceptedAnswer": { "@type": "Answer", "text": "<p>Simple - <a href='https://support.crazyegg.com/hc/en-us/requests/new'>just shoot us an email</a>.</p>" } }] } </script> <section class="cen-row--hero-wrapper"> <div class="cen-row"> <div class="cen-col__hero-left"> <h1 class="cen-heading-0 cen-u-gtext-left">Crazy Egg Website Optimization Software FAQ</h1> <p class="cen-text cen-text--subtitle cen-text--large cen-u-gtext-left">You have questions, we鈥檝e got answers.</p> </div> <div class="cen-col__hero-right" role="presentation"> <div class="cen-col__hero-img cen-col__hero-img-faq"> <img alt="" class="cen-image" height="508" role="presentation" src="https://w3-assets.crazyeggcdn.com/images/png/illustration-faq-hero-43c2d533d0fa544c4a501baa7cbcbc9a.png?vsn=d" width="594"> </div> </div> </div> </section> <section class="cen-row cen-u-gmargin-b-100"> <div class="cen-faq-wrapper"> <h2 class="cen-heading-2 cen-u-gmargin-b-35">What is Crazy Egg?</h2> <p class="cen-text">Crazy Egg is an analytics platform that tracks and optimizes website visitor behavior so you can improve the user experience, increase your conversion rates, and boost your bottom line.</p> <p class="cen-text">We're famous for our heatmap reports, but we also help our customers <a class="cen-link cen-link--inline" href="https://crazyegg.wistia.com/medias/o19dl4qs8b" alt="Crazy Egg Video about A/B Tests" target="_blank" rel="noopener noreferrer">run A/B tests</a> and make smart design edits to their websites. The end goal? To build a site your customers will love.</p> <p class="cen-text cen-u-gmargin-b-50">For a deeper dive into how to run and analyze your snapshots reports, <a class="cen-link cen-link--inline" href="https://crazyegg.wistia.com/medias/73lw33uzhg" alt="Crazy Egg Video about Guided Tour" target="_blank" rel="noopener noreferrer">take our guided tour</a>.</p> <h2 class="cen-heading-2 cen-u-gmargin-b-35">Why should I use Crazy Egg Tools?</h2> <p class="cen-text">Marketing has become an extremely complex field, and it's easy to feel that you are being bombarded with too much data.</p> <p class="cen-text">Over the years, we've built up a reputation for being simple, fast and easy.</p> <ul class="ce-ul"> <li> <p class="cen-text">Understand how customers are navigating your site.</p> </li> <li> <p class="cen-text">Identify where they're getting stuck.</p> </li> <li> <p class="cen-text">Make quick changes that directly impact revenue.</p> </li> </ul> <p class="cen-text cen-u-gmargin-b-50">Collectively, our 1,000,000+ customer base has more than 1 billion site visitors every month. Not to brag, but we have a LOT of expertise around conversion rate optimization!</p> <h2 class="cen-heading-2 cen-u-gmargin-b-35">Who is Crazy Egg for?</h2> <p class="cen-text">Anyone with a website URL can use Crazy Egg, but we find that the majority of our customers fall under these categories:</p> <ul class="ce-ul cen-u-gmargin-b-50"> <li> <p class="cen-text"> <a class="cen-link cen-link--inline" href="/education" alt="Crazy Egg for Education" target="_blank" rel="noopener noreferrer">Education</a> </p> </li> <li> <p class="cen-text">Small business owners</p> </li> <li> <p class="cen-text"> <a class="cen-link cen-link--inline" href="/ecommerce" alt="Crazy Egg for eCommerce companies" target="_blank" rel="noopener noreferrer">Ecommerce companies</a> </p> </li> <li> <p class="cen-text">Customer acquisition professionals</p> </li> <li> <p class="cen-text"> <a class="cen-link cen-link--inline" href="/agencies" alt="Crazy Egg for Agencies" target="_blank" rel="noopener noreferrer">Agencies (SEO, paid advertising, design)</a> </p> </li> <li> <p class="cen-text">UX and UI designers</p> </li> <li> <p class="cen-text"> <a class="cen-link cen-link--inline" href="/lead-gen" alt="Crazy Egg for Lead gen or professional service businesses" target="_blank" rel="noopener noreferrer">Lead gen/professional service businesses</a> </p> </li> <li> <p class="cen-text">Growth marketers</p> </li> <li> <p class="cen-text">People frustrated by Google Analytics</p> </li> </ul> <h2 class="cen-heading-2 cen-u-gmargin-b-35">How hard is it to get started using Crazy Egg Software?</h2> <p class="cen-text cen-u-gmargin-b-50">All you have to do is <a class="cen-link cen-link--inline" href="https://crazyegg.wistia.com/medias/o8rcd88daf" alt="How to add Crazy Egg snippet to your website video" target="_blank" rel="noopener noreferrer">add the Crazy Egg snippet to your site</a>, and then you can start running reports. We've made it super easy to install yourself, or ask a developer friend for help.</p> <h2 class="cen-heading-2 cen-u-gmargin-b-35">Does Crazy Egg Optimizing Tools integrate with any other platforms?</h2> <p class="cen-text">Absolutely! Here is the current list:</p> <ul class="ce-ul cen-u-gmargin-b-50"> <li> <p class="cen-text">Drupal</p> </li> <li> <p class="cen-text">Google Tag Manager</p> </li> <li> <p class="cen-text">Joomla</p> </li> <li> <p class="cen-text">Magento</p> </li> <li> <p class="cen-text"> <a href="/shopify" target="_blank" rel="noopener noreferrer" alt="Crazy Egg for Shopify" class="cen-link cen-link--inline">Shopify</a> </p> </li> <li> <p class="cen-text">Squarespace</p> </li> <li> <p class="cen-text">Wix</p> </li> <li> <p class="cen-text">WordPress</p> </li> </ul> <h2 class="cen-heading-2 cen-u-gmargin-b-35">Will Crazy Egg slow down my website?</h2> <p class="cen-text cen-u-gmargin-b-50">Nope! The Crazy Egg Javascript is asynchronous, so it won鈥檛 slow down site speed or performance for your visitors or customers.</p> <h2 class="cen-heading-2 cen-u-gmargin-b-35">How much does Crazy Egg cost?</h2> <p class="cen-text">Once the free trial period is over, you will be charged for the subscription plan that you selected during the signup process.</p> <p class="cen-text cen-u-gmargin-b-50">You can check out all your options on our <a href="/pricing" target="_blank" rel="noopener noreferrer" alt="Crazy Egg pricing" class="cen-link cen-link--inline">Pricing Page</a>.</p> <h2 class="cen-heading-2 cen-u-gmargin-b-35">Can I cancel my Crazy Egg Free trial?</h2> <p class="cen-text">You can cancel the trial anytime you like! But it's our hope that once you start getting insights into what's going on with your website, you will continue to use Crazy Egg to test and validate your design ideas.</p> <p class="cen-text cen-u-gmargin-b-50">Once you know what people respond to and what they don鈥檛, all of your changes will make a difference.</p> <h2 class="cen-heading-2 cen-u-gmargin-b-35">I want to skip the free trial, or upgrade from the free trial to a paid plan. How can I do that?</h2> <p class="cen-text cen-u-gmargin-b-50">Simple - <a href="https://support.crazyegg.com/hc/en-us/requests/new" target="_blank" rel="noopener noreferrer" alt="contact Crazy Egg" class="cen-link cen-link--inline">just shoot us an email</a>.</p> </div> </section> <section class="cen-footer__block-hero"> <div class="cen-row"> <div class="cen-col__one-center cen-col__one-center--no-pd-b cen-col__one-center--no-pd-t"> <h2 class="cen-heading-2 cen-u-gmargin-b-50">Trusted by thousands of companies and marketers around the world:</h2> </div> <img alt="Featured companies and marketers that trust Crazy Egg" class="cen-image cen-image--td" height="190" src="https://w3-assets.crazyeggcdn.com/images/png/logo-footer-collection-d-ffc76cf05ff89f38b97c559ca5259c52.png?vsn=d" width="1024"> <img alt="Featured companies and marketers that trust Crazy Egg" class="cen-image cen-image--m cen-image--companies-m" height="798" src="https://w3-assets.crazyeggcdn.com/images/png/logo-footer-collection-m-ba3a64eb3f0c93c52fd939249493d379.png?vsn=d" width="584"> </div> </section> <section class="cen-footer__block-offset"> <div class="cen-row"> <div class="cen-cards cen-cards__center cen-u-gcenter cen-u-bg-gradient--purple_0a"> <h2 class="cen-heading-1 cen-heading-1--white">Try Crazy Egg tools for free</h2> <form action="/" class="cen-form" method="post"><input name="_csrf_token" type="hidden" hidden value="Y3J0CD4rDD1aGzdUG0Y_EQJRVD9LLykf4G9oFnbp4qq5DqlXni7uyGsk"> <label class="visuallyhidden" for="url">Enter your website url to get started</label> <input class="cen-input cen-input--outline cen-input--join-btn" id="url" name="url" placeholder="Your website URL" type="text"> <button class="cen-btn cen-btn--white cen-btn--join-input cen-btn--text-purple cen-btn--join-input--font-18" type="submit"> Get Started </button> </form> <p class="cen-text cen-text--card cen-text--white">Free 30 day trial • Cancel anytime</p> 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3.7-2.4 5.1-5.3 5.1 -1.5 0-4.4-0.6-4.4-2.2 0-0.6 0.7-1.3 1.2-1.3 0.9 0 1.4 0.9 3.1 0.9 1.8 0 2.4-1 2.4-2.6l0 0c-0.6 0.9-1.7 1.1-2.7 1.1 -2.8 0-4.3-2.5-4.3-5.1 0-2.9 2-5.3 4.5-5.3 1.1 0 1.9 0.3 2.5 1.1 0.2-0.4 0.7-0.9 1.4-0.9 0.9 0 1.5 0.7 1.5 1.5L75.5 41.9 75.5 41.9zM70.5 35.4c-1.3 0-2 1.1-2 2.5s0.7 2.5 2 2.5 2-1.1 2-2.5C72.6 36.5 71.8 35.4 70.5 35.4z"/><path class="st0" d="M85.1 11.9c-0.5 0-1-0.3-1.7-0.3 -1.2 0-1.8 0.7-1.8 1.5 0 0.7 0.7 1.5 1.8 1.5 0.5 0 1.3-0.3 1.6-0.3 0.5 0 0.9 0.3 0.9 0.6 0 0.7-1.8 1-2.6 1 -2.3 0-3.8-1.2-3.8-2.7 0-1.4 1.6-2.7 3.9-2.7 0.9 0 2.6 0.2 2.6 0.9C85.9 11.6 85.5 11.9 85.1 11.9z"/><path class="st0" d="M77.8 42.1h-0.3c-0.1 0-0.2-0.1-0.2-0.2 0-0.1 0.1-0.2 0.2-0.2h1c0.1 0 0.2 0.1 0.2 0.2 0 0.1 0 0.2-0.2 0.2h-0.3v1.4c0 0.1-0.1 0.2-0.2 0.2s-0.2-0.1-0.2-0.2V42.1L77.8 42.1zM78.9 42c0-0.1 0.1-0.2 0.3-0.2 0.1 0 0.2 0.1 0.3 0.2l0.3 1.1 0.3-1.1c0-0.1 0.1-0.2 0.3-0.2 0.2 0 0.2 0.1 0.3 0.2l0.2 1.6 0 0c0 0.1-0.1 0.2-0.2 0.2s-0.2-0.1-0.2-0.2l-0.2-1.1L80 43.7c0 0.1-0.1 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