National Contact Center | U.S. Department of Labor

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class="usa-sidenav__item dol-sidenav__item is-current usa-current" hreflang="en">National Contact Center</a> </li> </ul> </div> </div> </div> </div> <div class="usa-layout-docs__main desktop:grid-col-9 usa-prose usa-layout-docs"> <div id="block-opa-theme-content"> <article data-history-node-id="150663" about="/general/contact/contact-phone-call-center"> <div> <div class="field field--name-field-row field--type-entity-reference-revisions field--label-hidden clearfix"> <div> <div class="paragraph paragraph--type--row paragraph--view-mode--default row" style="background-color:;"> </div> </div> <div> <div class="paragraph paragraph--type--row paragraph--view-mode--default row" style="background-color:;"> <div class="field field--name-field-bundles field--type-entity-reference-revisions field--label-hidden clearfix"> <div> <div class="paragraph paragraph--type--text-block paragraph--view-mode--default"> <div class="field field--name-field-p-text field--type-text-long field--label-hidden clearfix"><p>The U.S. Department of Labor's (DOL) National Contact Center (NCC) provides employees and employers a reliable resource to receive consistent, accurate, and current information assistance for all DOL programs. The NCC provides nationwide toll-free information services to our customers with questions about employment, unemployment, wages, workplace safety and health, pension and health benefits, workplace injuries as well as all other general DOL related inquiries. In addition to answering general information inquiries, the NCC will refer any specific inquiry from the American public to the appropriate DOL office without delay.</p></div> </div> </div> </div> </div> </div> </div> </div> </article> </div> <div id="block-nccwaittimes"> <div class="row"> <div class="col-sm-12"> <h2>Agency Contact Center Hours and Call Wait Times</h2> <p>*Denotes agency contact center closures based on the <a href="https://www.opm.gov/policy-data-oversight/pay-leave/federal-holidays/">federal holiday schedule</a>.</p> <p class="call-update">Call wait times are updated every minute. The call wait times were last updated on <span id="last-updated" class="text-bold"></span>.</p> <table class="wait-times-table usa-table usa-table--borderles usa-table--striped usa-table--stacked"> <caption class="sr-only">Agency Contact Center Hours and Call Wait Times</caption> <thead> <tr> <th scope="col">Agency</th> <th scope="col">Toll-Free Number</th> <th scope="col" class="col-num-customers">Customers Waiting</th> <th scope="col" class="col-wait-times">Call Wait Time</th> </tr> </thead> <tbody class="wait-times-table-body"> <tr id="opa-data-row"> <td data-label="Agency"> <p class="bold">General Inquiries</p> </td> <td data-label="Toll-Free Number"> <p class="bold">1-866-4-USA-DOL (1-866-487-2365)</p><p>Monday to Friday, 8 a.m. to 8 p.m. ET*</p> </td> <td data-label="Customers Waiting" id="opa-no-customers" class="row-no-customers"> </td> <td data-label="Call Wait Time" id="opa-wait-time" class="row-wait-time"> </td> </tr> <tr id="eta-data-row"> <td data-label="Agency"> <p class="bold">Employment and Training Administration (ETA)</p> </td> <td data-label="Toll-Free Number"> <p class="bold">1-877-US-2JOBS (1-877-872-5627)</p><p>Monday to Friday, 8 a.m. to 11 p.m. ET*</p> </td> <td data-label="Customers Waiting" id="eta-no-customers" class="row-no-customers"> </td> <td data-label="Call Wait Time" id="eta-wait-time" class="row-wait-time"> </td> </tr> <tr id="jbcr-data-row"> <td data-label="Agency"> <p class="bold">Job Corps</p> </td> <td data-label="Toll-Free Number"> <p class="bold">1-800-733-JOBS (1-800-733-5627)</p><p>24 hours a day, 7 days a week</p> </td> <td data-label="Customers Waiting" id="jbcr-no-customers" class="row-no-customers"> </td> <td data-label="Call Wait Time" id="jbcr-wait-time" class="row-wait-time"> </td> </tr> <tr id="msha-data-row"> <td data-label="Agency"> <p class="bold">Mine Safety and Health Administration (MSHA)</p> </td> <td data-label="Toll-Free Number"> <p class="bold">1-800-746-1553</p><p>24 hours a day, 7 days a week</p> </td> <td data-label="Customers Waiting" id="msha-no-customers" class="row-no-customers"> </td> <td data-label="Call Wait Time" id="msha-wait-time" class="row-wait-time"> </td> </tr> <tr id="osha-data-row"> <td data-label="Agency"> <p class="bold">Occupational Safety and Health Administration (OSHA)</p> </td> <td data-label="Toll-Free Number"> <p class="bold">1-800-321-OSHA (1-800-321-6742)</p><p>24 hours a day, 7 days a week</p> </td> <td data-label="Customers Waiting" id="osha-no-customers" class="row-no-customers"> </td> <td data-label="Call Wait Time" id="osha-wait-time" class="row-wait-time"> </td> </tr> <tr id="odep-data-row"> <td data-label="Agency"> <p class="bold">Office of Disability Employment Policy (ODEP)</p> </td> <td data-label="Toll-Free Number"> <p class="bold">1-866-ODEP-DOL (1-866-633-7365)</p><p>Monday to Friday, 8 a.m. to 8 p.m. ET*</p> </td> <td data-label="Customers Waiting" id="odep-no-customers" class="row-no-customers"> </td> <td data-label="Call Wait Time" id="odep-wait-time" class="row-wait-time"> </td> </tr> <tr id="osdbu-data-row"> <td data-label="Agency"> <p class="bold">Office of Small and Disadvantaged Business Utilization (OSDBU)</p> </td> <td data-label="Toll-Free Number"> <p class="bold">1-888-9-SBREFA (1-888-972-7332)</p><p>Monday to Friday, 8 a.m. to 8 p.m. ET*</p> </td> <td data-label="Customers Waiting" id="osdbu-no-customers" class="row-no-customers"> </td> <td data-label="Call Wait Time" id="osdbu-wait-time" class="row-wait-time"> </td> </tr> <tr id="vets-data-row"> <td data-label="Agency"> <p class="bold">Veterans' Employment and Training Services (VETS)</p> </td> <td data-label="Toll-Free Number"> <p class="bold">1-866-237-0275</p><p>Monday to Friday, 8 a.m. to 8 p.m. ET*</p> </td> <td data-label="Customers Waiting" id="vets-no-customers" class="row-no-customers"> </td> <td data-label="Call Wait Time" id="vets-wait-time" class="row-wait-time"> </td> </tr> <tr id="wb-data-row"> <td data-label="Agency"> <p class="bold">Women's Bureau (WB)</p> </td> <td data-label="Toll-Free Number"> <p class="bold">1-800-827-5335</p><p>Monday to Friday, 8 a.m. to 8 p.m. ET*</p> </td> <td data-label="Customers Waiting" id="wb-no-customers" class="row-no-customers"> </td> <td data-label="Call Wait Time" id="wb-wait-time" class="row-wait-time"> </td> </tr> </tbody> </table> </div> </div> </div> <div id="block-nccadditionalagencies"> <div class="field field--name-body field--type-text-with-summary field--label-hidden clearfix"><h2 id="tty">Speech and Hearing Impaired</h2><p>If you are deaf, hard of hearing, or have a speech disability, please dial 7-1-1 to access telecommunications relay services.</p><h2 id="tty">Additional Agencies</h2><p>Please be aware that these do not display call wait times.</p><table class="wait-times-table usa-table usa-table--borderles usa-table--striped usa-table--stacked table"><caption class="sr-only">Additional agencies information</caption><thead><tr><th scope="col">Agency</th><th scope="col">Agency Contact Number</th></tr></thead><tbody><tr><td data-label="Agency"><p class="bold">Civil Rights Center</p></td><td data-label="Agency Contact Number"><p class="bold">202-693-6500</p><p>Monday to Friday, 8 a.m. to 5 p.m. ET</p></td></tr><tr><td data-label="Agency"><p class="bold">Employee Benefits Security Administration (EBSA)</p></td><td data-label="Agency Contact Number"><p class="bold">1-866-444-3272</p><p>Monday to Friday, 8:30 a.m. to 4:30 p.m. ET</p></td></tr><tr><td data-label="Agency"><p class="bold">Office of Labor-Management Standards (OLMS)</p></td><td data-label="Agency Contact Number"><p class="bold">202-693-0123</p><p>Monday to Friday, 8 a.m. to 5 p.m. ET</p></td></tr><tr><td data-label="Agency"><p class="bold">Wage and Hour Division (WHD)</p></td><td data-label="Agency Contact Number"><p class="bold">1-866-4-US-WAGE (1-866-487-9243)</p><p>Monday to Friday, 8:00 a.m. to 4:30 p.m. local time. 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