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Eldercare | U.S. Customs and Border Protection
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An updated database of eldercare resources is maintained for use in arranging referrals." /> <meta name="keywords" content="Employee" /> <link rel="canonical" href="https://www.cbp.gov/employee-resources/family/eldercare" /> <meta property="og:site_name" content="U.S. Customs and Border Protection" /> <meta property="og:type" content="website" /> <meta property="og:url" content="https://www.cbp.gov/employee-resources/family/eldercare" /> <meta property="og:title" content="Eldercare" /> <meta property="og:description" content="Securing America's Borders" /> <meta property="og:image:url" content="https://www.cbp.gov/sites/default/files/cbp-seal-1200-630-px-2021.jpg" /> <meta name="twitter:card" content="summary" /> <meta name="twitter:title" content="Eldercare" /> <meta name="twitter:description" content="Nearly one out of three Americans is providing care for a family member. If you are responsible for caring for an elderly relative, there is support available to you through our Employee Assistance Program (EAP). Eldercare Referrals The EAP eldercare specialists gather information about your eldercare situation in order to determine which services are needed. An updated database of eldercare resources is maintained for use in arranging referrals." /> <meta name="twitter:site" content="@CBP" /> <meta name="twitter:image" content="https://www.cbp.gov/sites/default/files/cbp-seal-vertical-blue_twitter-card_600.jpg" /> <meta name="google-site-verification" content="2YIpZhel4umHnM6D_mBcqzchvla5U2ukzZoAI3SO2xI" /> <meta name="Generator" content="Drupal 10 (https://www.drupal.org)" /> <meta name="MobileOptimized" content="width" /> <meta name="HandheldFriendly" content="true" /> <meta name="viewport" content="width=device-width, initial-scale=1.0" /> <link rel="alternate" hreflang="en" href="https://www.cbp.gov/employee-resources/family/eldercare" /> <title>Eldercare | U.S. Customs and Border Protection</title> <link rel="stylesheet" media="all" 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href="/travel/general-aviation-processing/general-aviation-processing-faqs"> <span>General Aviation Processing FAQs</span> </a> </li> </ul> </div> </div> </div> </li> <li class="usa-nav__primary-item"> <button class="usa-accordion__button usa-nav__link " aria-expanded="false" aria-controls="basic-mega-nav-section-2"> <span>Trade</span> <span class="expansion-indicator"></span> </button> <div id="basic-mega-nav-section-2" class="usa-nav__submenu usa-megamenu" hidden=""> <div class="grid-row grid-gap-4"> <div class="desktop:grid-col-3"> <div class="usa-nav__submenu-item"> <a href="/trade" class="usa-nav__submenu-item-heading"> <span><h3>Trade</h3></span> </a> </div> </div> </div> <div class="grid-row grid-gap-4"> <div class="usa-col"> <div class="usa-nav__submenu-item"> <a href="/trade/basic-import-export" class="usa-nav__link"> <span><strong>Basic Import and Export</strong></span> </a> </div> <ul id="basic-nav-section-Basic-Import-and-Export-1" class="usa-nav__submenu-list"> <li class="usa-nav__submenu-item"> <a href="/trade/basic-import-export/export-docs/motor-vehicle"> <span>Exporting a Motor Vehicle</span> </a> </li> <li class="usa-nav__submenu-item"> <a href="/trade/basic-import-export/importer-exporter-tips"> <span>Importer/Exporter Tips</span> </a> </li> <li class="usa-nav__submenu-item"> <a href="/trade/basic-import-export/importing-car"> <span>Importing a Car</span> </a> </li> <li class="usa-nav__submenu-item"> <a href="/trade/basic-import-export/internet-purchases"> <span>Internet Purchases</span> </a> </li> <li class="usa-nav__submenu-item"> <a href="/trade/priority-issues/trade-agreements/free-trade-agreements/USMCA"> <span>USMCA</span> </a> </li> </ul> </div> <div class="usa-col"> <div class="usa-nav__submenu-item"> <a href="/trade/automated" class="usa-nav__link"> <span><strong>Automation/Agency Partners</strong></span> </a> </div> <ul id="basic-nav-section-Automation/Agency-Partners-2" class="usa-nav__submenu-list"> <li class="usa-nav__submenu-item"> <a href="/trade/automated/getting-started"> <span>Getting Started with ACE</span> </a> </li> <li class="usa-nav__submenu-item"> <a href="/trade/ace/whats-new-innovation"> <span>Innovation</span> </a> </li> <li class="usa-nav__submenu-item"> <a href="/ace-pga"> <span>PGA Integration</span> </a> </li> </ul> </div> <div class="usa-col"> <div class="usa-nav__submenu-item"> <a href="/trade/stakeholder-engagement" class="usa-nav__link"> <span><strong>Stakeholder Engagement</strong></span> </a> </div> <ul id="basic-nav-section-Stakeholder-Engagement-3" class="usa-nav__submenu-list"> <li class="usa-nav__submenu-item"> <a href="/trade/stakeholder-engagement/trade-relations"> <span>Office of Trade Relations</span> </a> </li> <li class="usa-nav__submenu-item"> <a href="/trade/stakeholder-engagement/coac"> <span>Commercial Customs Operations Advisory Committee (COAC)</span> </a> </li> <li class="usa-nav__submenu-item"> <a href="/trade/stakeholder-engagement/trade-facilitation-and-cargo-security-summit"> <span>Trade Facilitation and Cargo Security (TFCS) Summit </span> </a> </li> <li class="usa-nav__submenu-item"> <a href="/trade/stakeholder-engagement/webinars"> <span>Trade Outreach Webinars</span> </a> </li> <li class="usa-nav__submenu-item"> <a href="/trade/stakeholder-engagement/small-business-regulatory-enforcement-fairness-act-sbrefa"> <span>Small Business Regulatory Enforcement Fairness Act</span> </a> </li> </ul> </div> <div class="usa-col"> <div class="usa-nav__submenu-item"> <a href="/trade/priority-issues/import-safety" class="usa-nav__link"> <span><strong>Key Trade Issues</strong></span> </a> </div> <ul id="basic-nav-section-Key-Trade-Issues-4" class="usa-nav__submenu-list"> <li class="usa-nav__submenu-item"> <a href="/trade/programs-administration/customs-brokers"> <span>Brokers</span> </a> </li> <li class="usa-nav__submenu-item"> <a href="/trade/forced-labor"> <span>Forced Labor</span> </a> </li> <li class="usa-nav__submenu-item"> <a href="/trade/green-trade-strategy"> <span>Green Trade Strategy</span> </a> </li> <li class="usa-nav__submenu-item"> <a href="/trade/priority-issues"> <span>Priority Trade Issues</span> </a> </li> <li class="usa-nav__submenu-item"> <a href="/trade/quota"> <span>Quota</span> </a> </li> </ul> </div> <div class="usa-col"> <div class="usa-nav__submenu-item"> <a href="/trade/rulings" class="usa-nav__link"> <span><strong>Rulings & Legal Decisions </strong></span> </a> </div> <ul id="basic-nav-section-Rulings-&-Legal-Decisions--5" class="usa-nav__submenu-list"> <li class="usa-nav__submenu-item"> <a href="/trade/rulings/bulletin-decisions"> <span>Customs Bulletin and Decisions</span> </a> </li> <li class="usa-nav__submenu-item"> <a href="/trade/rulings/eruling-requirements"> <span>eRuling Requirements</span> </a> </li> <li class="usa-nav__submenu-item"> <a href="/trade/rulings/trade-related-federal-register-notices"> <span>Federal Register Notices</span> </a> </li> <li class="usa-nav__submenu-item"> <a href="/trade/rulings/informed-compliance-publications"> <span>Informed Compliance Publications</span> </a> </li> </ul> </div> </div> </div> </li> <li class="usa-nav__primary-item"> <button class="usa-accordion__button usa-nav__link " aria-expanded="false" aria-controls="basic-mega-nav-section-3"> <span>Border Security</span> <span class="expansion-indicator"></span> </button> <div id="basic-mega-nav-section-3" class="usa-nav__submenu usa-megamenu" hidden=""> <div class="grid-row grid-gap-4"> <div class="desktop:grid-col-3"> <div class="usa-nav__submenu-item"> <a href="/border-security" class="usa-nav__submenu-item-heading"> <span><h3>Border Security</h3></span> </a> </div> </div> </div> <div class="grid-row grid-gap-4"> <div class="usa-col"> <div class="usa-nav__submenu-item"> <a href="/border-security/along-us-borders" class="usa-nav__link"> <span><strong>Along U.S. Borders</strong></span> </a> </div> <ul id="basic-nav-section-Along-US-Borders-1" class="usa-nav__submenu-list"> <li class="usa-nav__submenu-item"> <a href="/border-security/along-us-borders/history"> <span>Border Patrol History</span> </a> </li> <li class="usa-nav__submenu-item"> <a href="/border-security/along-us-borders/border-patrol-sectors"> <span>Border Patrol Sectors</span> </a> </li> <li class="usa-nav__submenu-item"> <a href="/border-security/human-trafficking"> <span>Human Trafficking</span> </a> </li> <li class="usa-nav__submenu-item"> <a href="/border-security/along-us-borders/missing-migrant-program"> <span>Missing Migrant Program</span> </a> </li> <li class="usa-nav__submenu-item"> <a href="/border-security/along-us-borders/strategic-plan"> <span>Strategic Plan</span> </a> </li> </ul> </div> <div class="usa-col"> <div class="usa-nav__submenu-item"> <a href="/border-security/ports-entry" class="usa-nav__link"> <span><strong>At Ports of Entry</strong></span> </a> </div> <ul id="basic-nav-section-At-Ports-of-Entry-2" class="usa-nav__submenu-list"> <li class="usa-nav__submenu-item"> <a href="/border-security/canine-program"> <span>Canine Program</span> </a> </li> <li class="usa-nav__submenu-item"> <a href="/border-security/ports-entry/cargo-security"> <span>Cargo Security</span> </a> </li> <li class="usa-nav__submenu-item"> <a href="/border-security/ports-entry/operations/preclearance"> <span>Preclearance</span> </a> </li> <li class="usa-nav__submenu-item"> <a href="/border-security/protecting-agriculture"> <span>Protecting Agriculture</span> </a> </li> </ul> </div> <div class="usa-col"> <div class="usa-nav__submenu-item"> <a href="/border-security/air-sea" class="usa-nav__link"> <span><strong>From the Air and Sea</strong></span> </a> </div> <ul id="basic-nav-section-From-the-Air-and-Sea-3" class="usa-nav__submenu-list"> <li class="usa-nav__submenu-item"> <a href="/border-security/air-sea/aircraft-and-marine-vessels/cbp-and-domestic-general-aviation"> <span>Domestic General Aviation</span> </a> </li> </ul> </div> <div class="usa-col"> <div class="usa-nav__submenu-item"> <a href="/border-security/international-initiatives" class="usa-nav__link"> <span><strong>International Initiatives</strong></span> </a> </div> <ul id="basic-nav-section-International-Initiatives-4" class="usa-nav__submenu-list"> <li class="usa-nav__submenu-item"> <a href="/border-security/frontline-against-fentanyl"> <span>Frontline Against Fentanyl</span> </a> </li> <li class="usa-nav__submenu-item"> <a href="/border-security/international-initiatives/cbp-attaches"> <span>CBP Attaches</span> </a> </li> <li class="usa-nav__submenu-item"> <a href="/border-security/international-initiatives/international-agreements/cmaa"> <span>Customs Mutual Agreements</span> </a> </li> <li class="usa-nav__submenu-item"> <a href="/border-security/international-initiatives/wco"> <span>World Customs Organization</span> </a> </li> </ul> </div> </div> </div> </li> <li class="usa-nav__primary-item"> <button class="usa-accordion__button usa-nav__link " aria-expanded="false" aria-controls="basic-mega-nav-section-4"> <span>Newsroom</span> <span class="expansion-indicator"></span> </button> <div id="basic-mega-nav-section-4" class="usa-nav__submenu usa-megamenu" hidden=""> <div class="grid-row grid-gap-4"> <div class="desktop:grid-col-3"> <div class="usa-nav__submenu-item"> <a href="/newsroom" class="usa-nav__submenu-item-heading"> <span><h3>Newsroom</h3></span> </a> </div> </div> </div> <div class="grid-row grid-gap-4"> <div class="usa-col"> <div class="usa-nav__submenu-item"> <a href="/newsroom" class="usa-nav__link"> <span><strong>Media & Public</strong></span> </a> </div> <ul id="basic-nav-section-Media-&-Public-1" class="usa-nav__submenu-list"> <li class="usa-nav__submenu-item"> <a href="/newsroom/accountability-and-transparency"> <span>Accountability and Transparency</span> </a> </li> <li class="usa-nav__submenu-item"> <a href="/newsroom/media-releases/all"> <span>Media Releases</span> </a> </li> <li class="usa-nav__submenu-item"> <a href="/comunicados-de-prensa"> <span>Comunicados de Prensa</span> </a> </li> <li class="usa-nav__submenu-item"> <a href="/newsroom/press"> <span>Press Officers</span> </a> </li> <li class="usa-nav__submenu-item"> <a href="/newsroom/social-media-directory"> <span>Social Media Directory</span> </a> </li> <li class="usa-nav__submenu-item"> <a href="/newsroom/announcements"> <span>Announcements</span> </a> </li> </ul> </div> <div class="usa-col"> <div class="usa-nav__submenu-item"> <a href="/newsroom/photo-gallery" class="usa-nav__link"> <span><strong>Imagery</strong></span> </a> </div> <ul id="basic-nav-section-Imagery-2" class="usa-nav__submenu-list"> <li class="usa-nav__submenu-item"> <a href="/newsroom/photo-gallery"> <span>Photo Gallery</span> </a> </li> <li class="usa-nav__submenu-item"> <a href="/newsroom/video-gallery"> <span>Video Gallery</span> </a> </li> </ul> </div> <div class="usa-col"> <div class="usa-nav__submenu-item"> <a href="/newsroom" class="usa-nav__link"> <span><strong>Background</strong></span> </a> </div> <ul id="basic-nav-section-Background-3" class="usa-nav__submenu-list"> <li class="usa-nav__submenu-item"> <a href="/newsroom/news/advisories"> <span>Advisories</span> </a> </li> <li class="usa-nav__submenu-item"> <a href="/newsroom/news/news-from-cbp"> <span>Spotlights</span> </a> </li> <li class="usa-nav__submenu-item"> <a href="/newsroom/stats"> <span>Stats and Summaries</span> </a> </li> </ul> </div> <div class="usa-col"> <div class="usa-nav__submenu-item"> <a href="/newsroom/cbp-publications-catalogue" class="usa-nav__link"> <span><strong>Publications Catalogue</strong></span> </a> </div> <ul id="basic-nav-section-Publications-Catalogue-4" class="usa-nav__submenu-list"> <li class="usa-nav__submenu-item"> <a href="/documents-library"> <span>Documents Library</span> </a> </li> <li class="usa-nav__submenu-item"> <a href="/newsroom/publications/forms"> <span>Forms</span> </a> </li> <li class="usa-nav__submenu-item"> <a href="/frontline"> <span>Frontline Digital Magazine</span> </a> </li> <li class="usa-nav__submenu-item"> <a href="/newsroom/publications/performance-accountability-financial"> <span>Reports</span> </a> </li> </ul> </div> </div> </div> </li> <li class="usa-nav__primary-item"> <button class="usa-accordion__button usa-nav__link " aria-expanded="false" aria-controls="basic-mega-nav-section-5"> <span>About CBP</span> <span class="expansion-indicator"></span> </button> <div id="basic-mega-nav-section-5" class="usa-nav__submenu usa-megamenu" hidden=""> <div class="grid-row grid-gap-4"> <div class="desktop:grid-col-3"> <div class="usa-nav__submenu-item"> <a href="/about" class="usa-nav__submenu-item-heading"> <span><h3>About CBP</h3></span> </a> </div> </div> </div> <div class="grid-row grid-gap-4"> <div class="usa-col"> <div class="usa-nav__submenu-item"> <a href="/about" class="usa-nav__link"> <span><strong>Who We Are</strong></span> </a> </div> <ul id="basic-nav-section-Who-We-Are-1" class="usa-nav__submenu-list"> <li class="usa-nav__submenu-item"> <a href="/newsroom/stats/typical-day-fy2023"> <span>A Typical Day at CBP</span> </a> </li> <li class="usa-nav__submenu-item"> <a href="/cbp-snapshot"> <span>CBP Snapshot of Operations</span> </a> </li> <li class="usa-nav__submenu-item"> <a href="/document/publications/cbp-strategy-2024-2028"> <span>Vision and Strategy 2025</span> </a> </li> <li class="usa-nav__submenu-item"> <a href="/about/civil-rights-liberties"> <span>Civil Rights and Civil Liberties</span> </a> </li> <li class="usa-nav__submenu-item"> <a href="/about/labs-scientific-svcs"> <span>Labs and Scientific Services</span> </a> </li> </ul> </div> <div class="usa-col"> <div class="usa-nav__submenu-item"> <a href="/about" class="usa-nav__link"> <span><strong>Learn About CBP</strong></span> </a> </div> <ul id="basic-nav-section-Learn-About-CBP-2" class="usa-nav__submenu-list"> <li class="usa-nav__submenu-item"> <a href="/about/contact"> <span>Contact Us</span> </a> </li> <li class="usa-nav__submenu-item"> <a href="/about/leadership-organization"> <span>Leadership/Organization</span> </a> </li> <li class="usa-nav__submenu-item"> <a href="/about/history"> <span>History</span> </a> </li> <li class="usa-nav__submenu-item"> <a href="/about/in-memoriam"> <span>In Memoriam</span> </a> </li> <li class="usa-nav__submenu-item"> <a href="/about/mobile-apps-directory/cbpone"> <span>CBP One™ Mobile Application</span> </a> </li> <li class="usa-nav__submenu-item"> <a href="/about/archive"> <span>Archive Search</span> </a> </li> </ul> </div> <div class="usa-col"> <div class="usa-nav__submenu-item"> <a href="/about/environmental-management" class="usa-nav__link"> <span><strong>Environmental Stewardship</strong></span> </a> </div> <ul id="basic-nav-section-Environmental-Stewardship-3" class="usa-nav__submenu-list"> <li class="usa-nav__submenu-item"> <a href="/about/environmental-management"> <span>Environmental Management</span> </a> </li> <li class="usa-nav__submenu-item"> <a href="/about/environmental-management-sustainability/sustainability"> <span>Sustainability</span> </a> </li> </ul> </div> <div class="usa-col"> <div class="usa-nav__submenu-item"> <a href="/about/congressional-resources" class="usa-nav__link"> <span><strong>Congressional Resources</strong></span> </a> </div> <ul id="basic-nav-section-Congressional-Resources-4" class="usa-nav__submenu-list"> <li class="usa-nav__submenu-item"> <a href="/about/congressional-resources/cbp-access"> <span>CBP Access</span> </a> </li> <li class="usa-nav__submenu-item"> <a href="/about/congressional-resources/protocol-congressional-facility-visits"> <span>Congressional Delegations</span> </a> </li> <li class="usa-nav__submenu-item"> <a href="/about/congressional-resources/frequently-asked-questions-congressional-staffers"> <span>Congressional Office FAQs</span> </a> </li> <li class="usa-nav__submenu-item"> <a href="/about/congressional-resources/congressional-staff-resources"> <span>Congressional Staff Resources</span> </a> </li> </ul> </div> <div class="usa-col"> <div class="usa-nav__submenu-item "> <a href="/about/searching-someone-cbp-custody"> <span>Searching for Someone in CBP Custody</span> </a> </div> </div> </div> </div> </li> <li class="usa-nav__primary-item"> <button class="usa-accordion__button usa-nav__link " aria-expanded="false" aria-controls="basic-mega-nav-section-6"> <span>Careers</span> <span class="expansion-indicator"></span> </button> <div id="basic-mega-nav-section-6" class="usa-nav__submenu usa-megamenu" hidden=""> <div class="grid-row grid-gap-4"> <div class="desktop:grid-col-3"> <div class="usa-nav__submenu-item"> <a href="/careers" class="usa-nav__submenu-item-heading"> <span><h3>Careers</h3></span> </a> </div> </div> </div> <div class="grid-row grid-gap-4"> <div class="usa-col"> <div class="usa-nav__submenu-item"> <a href="/careers" class="usa-nav__link"> <span><strong>Career Paths</strong></span> </a> </div> <ul id="basic-nav-section-Career-Paths-1" class="usa-nav__submenu-list"> <li class="usa-nav__submenu-item"> <a href="/careers/usbp"> <span>U.S. Border Patrol</span> </a> </li> <li class="usa-nav__submenu-item"> <a href="/careers/amo"> <span>Air and Marine Operations</span> </a> </li> <li class="usa-nav__submenu-item"> <a href="/careers/ofo"> <span>Office of Field Operations</span> </a> </li> <li class="usa-nav__submenu-item"> <a href="/careers/trade"> <span>Office of Trade</span> </a> </li> <li class="usa-nav__submenu-item"> <a href="/careers/opr"> <span>Office of Professional Responsibility</span> </a> </li> <li class="usa-nav__submenu-item"> <a href="/careers/professional"> <span>Other Career Opportunities</span> </a> </li> </ul> </div> <div class="usa-col"> <div class="usa-nav__submenu-item"> <a href="/careers" class="usa-nav__link"> <span><strong>Applicant Categories</strong></span> </a> </div> <ul id="basic-nav-section-Applicant-Categories-2" class="usa-nav__submenu-list"> <li class="usa-nav__submenu-item"> <a href="/careers/veterans"> <span>Veterans</span> </a> </li> <li class="usa-nav__submenu-item"> <a href="/careers/outreach-programs/hiring-persons-disabilities"> <span>Persons with Disabilities</span> </a> </li> <li class="usa-nav__submenu-item"> <a href="/careers/reemployment-retirees"> <span>Retired Annuitant</span> </a> </li> <li class="usa-nav__submenu-item"> <a href="/careers/other/ses"> <span>Senior Executive Service</span> </a> </li> </ul> </div> <div class="usa-col"> <div class="usa-nav__submenu-item"> <a href="/careers/car" class="usa-nav__link"> <span><strong>Prepare to Apply</strong></span> </a> </div> <ul id="basic-nav-section-Prepare-to-Apply-3" class="usa-nav__submenu-list"> <li class="usa-nav__submenu-item"> <a href="/careers/car"> <span>Applicant Resources</span> </a> </li> <li class="usa-nav__submenu-item"> <a href="/careers/car/study-guides"> <span>Study Guides</span> </a> </li> </ul> </div> <div class="usa-col"> <div class="usa-nav__submenu-item"> <a href="/careers/new-employee-resources" class="usa-nav__link"> <span><strong>New Employees</strong></span> </a> </div> <ul id="basic-nav-section-New-Employees-4" class="usa-nav__submenu-list"> <li class="usa-nav__submenu-item"> <a href="/careers/new-employee-resources"> <span>New Employee Resources</span> </a> </li> <li class="usa-nav__submenu-item"> <a href="/careers/new-employee-resources/benefits"> <span>Benefits</span> </a> </li> <li class="usa-nav__submenu-item"> <a href="/careers/new-employee-resources/forms-helpful-information"> <span>Forms and Helpful Information</span> </a> </li> <li class="usa-nav__submenu-item"> <a href="/careers/new-employee-resources/onboarding-manager"> <span>Onboarding Manager</span> </a> </li> </ul> </div> </div> </div> </li> <li class="usa-nav__primary-item"> <button class="usa-accordion__button usa-nav__link usa-current" aria-expanded="false" aria-controls="basic-mega-nav-section-7"> <span>Employee Resources</span> <span class="expansion-indicator"></span> </button> <div id="basic-mega-nav-section-7" class="usa-nav__submenu usa-megamenu" hidden=""> <div class="grid-row grid-gap-4"> <div class="desktop:grid-col-3"> <div class="usa-nav__submenu-item"> <a href="/employee-resources" class="usa-nav__submenu-item-heading"> <span><h3>Employee Resources</h3></span> </a> </div> </div> </div> <div class="grid-row grid-gap-4"> <div class="usa-col"> <div class="usa-nav__submenu-item"> <a href="/employee-resources/family" class="usa-nav__link"> <span><strong>Family</strong></span> </a> </div> <ul id="basic-nav-section-Family-1" class="usa-nav__submenu-list"> <li class="usa-nav__submenu-item"> <a href="/employee-resources/family/backup-care-program"> <span>Backup Care</span> </a> </li> <li class="usa-nav__submenu-item"> <a href="/employee-resources/family/child-care"> <span>Child Care</span> </a> </li> 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center;"> <div class="views-element-container block block-views block-views-block:archive-search-block-1" id="block-views-block-archive-search-block-1"> <div><div class="view view-archive-search view-id-archive_search view-display-id-block_1 js-view-dom-id-6923beef27d65d778b3c22c20277bf364cb70b15c385b7533ca1dc1997cbb21c"> </div> </div> </div> </div> </div> </div> </section> <main class="usa-section" id="main-content"> <div class="grid-container "> <div class="grid-row grid-gap"> <div class="grid-col-12"> <div class="region region-breadcrumb"> <div id="block-cbpd8-gov-theme-breadcrumbs" class="block block-system block-system-breadcrumb-block"> <ol class="add-list-reset uswds-breadcrumbs uswds-horizontal-list"> <li> <a href="/" aria-label="Breadcrumb item for: Home " >Home</a> </li> <li> <a href="/employee-resources" aria-label="Breadcrumb item for: Employee and Family Resources " >Employee and Family Resources</a> </li> <li> <a href="/employee-resources/family" aria-label="Breadcrumb item for: Family " >Family</a> </li> <li> Eldercare </li> </ol> </div> </div> </div> </div> <div class="grid-row grid-gap"> <aside role="navigation" aria-label="leftside-nav" class="desktop:grid-col-3"> <div class="region region-sidebar-first"> <div id="cbp-sidebar-desktop"> <ul class="usa-sidenav"> <li class="usa-sidenav__item"> <a href="/employee-resources" aria-label="Left sidebar menu item for: Employee and Family Resources " class="usa-current expanded " > <span>Employee and Family Resources</span> </a> <ul class="usa-sidenav__sublist"> <li class="usa-sidenav__item"> <a href="/employee-resources/benefits" aria-label="Left sidebar menu item for: Benefits " > <span>Benefits</span> </a> </li> <li class="usa-sidenav__item"> <a href="/employee-resources/retirement" aria-label="Left sidebar menu item for: Retirement " > <span>Retirement</span> </a> </li> <li class="usa-sidenav__item"> <a href="/employee-resources/worklife-balance" aria-label="Left sidebar menu item for: Worklife Balance " > <span>Worklife Balance</span> </a> </li> <li class="usa-sidenav__item"> <a href="/employee-resources/getting-connected" aria-label="Left sidebar menu item for: Ways to Connect " > <span>Ways to Connect</span> </a> </li> <li class="usa-sidenav__item"> <a href="/employee-resources/health-wellness" aria-label="Left sidebar menu item for: Health and Wellness " > <span>Health and Wellness</span> </a> </li> <li class="usa-sidenav__item"> <a href="/employee-resources/quick-links" aria-label="Left sidebar menu item for: Quick Links " > <span>Quick Links</span> </a> </li> </ul> </li> </ul> </div> <div id="cbp-sidebar-mobile" class="usa-accordion"> <h4 class="usa-accordion__heading"> <button class="usa-accordion__button" aria-expanded="false" aria-controls="left-menu-accordion" > Employee and Family Resources </button> </h4> <div id="left-menu-accordion" class="usa-accordion__content usa-prose"> <ul class="usa-sidenav"> <li class="usa-sidenav__item"> <a href="/employee-resources/benefits" aria-label="Left sidebar menu item for: Benefits " > <span>Benefits</span> </a> </li> <li class="usa-sidenav__item"> <a href="/employee-resources/retirement" aria-label="Left sidebar menu item for: Retirement " > <span>Retirement</span> </a> </li> <li class="usa-sidenav__item"> <a href="/employee-resources/worklife-balance" aria-label="Left sidebar menu item for: Worklife Balance " > <span>Worklife Balance</span> </a> </li> <li class="usa-sidenav__item"> <a href="/employee-resources/getting-connected" aria-label="Left sidebar menu item for: Ways to Connect " > <span>Ways to Connect</span> </a> </li> <li class="usa-sidenav__item"> <a href="/employee-resources/health-wellness" aria-label="Left sidebar menu item for: Health and Wellness " > <span>Health and Wellness</span> </a> </li> <li class="usa-sidenav__item"> <a href="/employee-resources/quick-links" aria-label="Left sidebar menu item for: Quick Links " > <span>Quick Links</span> </a> </li> </ul> </div> </div> <div id="block-employeeresourcesgovdelivery" class="block block-block-content block-block-content:26495aa5-0b24-48a0-9759-b0d50dd88210"> <div class="clearfix text-formatted field field--name-body field--type-text-with-summary field--label-hidden field__item"><p><span contenteditable="false" tabindex="-1"><a data-widget="image" href="https://public.govdelivery.com/accounts/USDHSCBPR/subscriber/new?topic_id=USDHSCBPR_24" target="_blank"><img alt="GovDelivery Icon" data-entity-type data-entity-uuid src="https://www.cbp.gov/assets/employee-family-resources/govdeliverysignup.png" style="width: 250px;"></a></span></p> <p> </p> <p> </p> </div> </div> </div> </aside> <div class="region-content region-content desktop:grid-col-9"> <div class="region region-content"> <div data-drupal-messages-fallback class="hidden"></div> <div id="block-pagetitle" class="block block-core block-page-title-block"> <h1 id="page-title" class="uswds-page-title page-title"><span class="field field--name-title field--type-string field--label-hidden">Eldercare</span> </h1> </div> <div class="language-switcher-language-content-entity block block-language block-language-block:language-content" id="block-languageswitchercontent" role="navigation"> </div> <div id="block-cbpd8-gov-theme-cbp-gov-theme-system-main" class="block block-system block-system-main-block"> <article> <div> <div class="block block-cbp-plugins block-cbp-languae-switcher"> </div> <div class="clearfix text-formatted field field--name-body field--type-text-with-summary field--label-hidden field__item"><p>Nearly one out of three Americans is providing care for a family member. If you are responsible for caring for an elderly relative, there is support available to you through our <a href="/employee-resources/family/employee-assistance-program">Employee Assistance Program</a> (EAP). </p> <h2><strong>Eldercare Referrals</strong></h2> <p>The EAP eldercare specialists gather information about your eldercare situation in order to determine which services are needed. An updated database of eldercare resources is maintained for use in arranging referrals.</p> <p>The EAP care specialist will save you time and give you peace of mind by assessing the appropriateness of facilities and ensuring that there are available openings before providing you with any referrals.</p> <p>Referrals are available for the following services:</p> <ul class="usa-list"> <li>Care Options and Living Arrangements</li> <li>Caregiver Issues and Concerns</li> <li>Professional Geriatric Care Management</li> <li>Meal Delivery and In-home Services</li> <li>Transportation Services</li> <li>Hospice Services</li> <li>Medicare, Medicaid and Social Security</li> <li>Respite Care</li> <li>Funeral Planning</li> </ul> <h2><strong>In-Person Eldercare Services</strong></h2> <p>EAP's in-person eldercare services are provided by Geriatric Care Managers (GCM). GCMs are professional social workers or nurses who are trained in assessment, care planning and care management of adults with special needs, ill spouse/partner or older adults. This program provides free access nationwide to GCMs for up to three hours of geriatric care management services per employee per year.</p> <p><strong>The following services are provided:</strong></p> <ul class="usa-list"> <li><strong>In Home Care Assessments </strong>- A GCM provides an assessment of the care recipient's home and activities of daily living and delivers a detailed care plan.</li> <li><strong>Facility Reviews</strong>- A GCM will tour selected care facilities (assisted living and nursing home facilities) with client to evaluate and review with you the environment, care, staffing and overall level of quality.</li> <li><strong>Hospital and Post-Hospital Assessments</strong>- A GCM will meet clients at the hospital prior to the care recipient's discharge to evaluate his/her condition and needs. In many cases, the GCM can evaluate the home or facility where the care recipient will be going. After the discharge from the hospital or rehab facility, the GCM can visit the home and monitor the care.</li> <li><strong>Ongoing Case Management and Care Coordination</strong>- A GCM provides a variety of services including care coordination of medical services, bill paying, appointment coordination, pharmacy pick-ups, and arranging other needed community-based services.</li> <li><strong>Detailed Care Plan</strong>- The GCM provide clients with a detailed care plan. In this care plan, the loved one's current situation, past history and future needs are documented and detailed. The GCM identifies areas of concern that need to be addressed and offers a comprehensive written plan of resources to consider and next steps to take. Depending on the needs, the GCM will provide the client with updated local resources and will facilitate referrals and placements if needed.</li> </ul> <p>To request in-person assistance from a PCM or to learn more about the Professional Care Management program call 1-800-755-7002, 24 hours a day, 7 days a week.</p> <h2><strong>CBP Backup Care</strong></h2> <p>The <a href="/employee-resources/family/backup-care-program">CBP Backup Care Program </a>offers you and your family more family care options. This program will help employees find and pay for temporary short-term center or in-home care so you can be at work when your regular child/adult/elder/pet care is unavailable.</p> <p>Access to high-quality backup care helps you get to work with the confidence of having a reliable, emergency backup provider at a cost you can afford.</p> <h2><strong>Free Adult Caregiver's Kit</strong></h2> <p>If you are caring for your aging parent(s) or another adult with care needs, the free Adult Caregiver's Kit provides information and products to support your caregiving and give you peace of mind. The kit includes several informational guides and a book to help you manage your eldercare responsibilities. Call the EAP to request your free kit today.</p> <h2><strong>Taking Care of Yourself</strong></h2> <p>Caring for an elderly relative can be very stressful. Your <a href="/employee-resources/family/employee-assistance-program">Employee Assistance Program</a> provides employees and their eligible family members with up to 12 free face-to-face counseling sessions per year. Counselors can help employees cope with the challenges of providing care for an elderly relative and can help you find support groups to ensure you are linked with members in the community who are facing similar life challenges. </p> <p>Contact the EAP at 1-800-755-7002 for professional and confidential assistance 24 hours a day, 7 days a week.</p> </div> <div class="node_view"></div> </div> </article> </div> <div id="block-cbpd8-gov-theme-nodelastpublishedblock" class="block block-cbp-plugins block-node-last-published"> <div class="margin-top-8 margin-bottom-0 "><span class="text-bold">Last Modified: Mar 27, 2023</span></div> </div> <div class="wcm-node-feedbackfeedback block-feedback" data-drupal-selector="wcm-node-feedbackfeedback" id="block-feedback"> <div id="feedback-form-container"><form action="/employee-resources/family/eldercare" method="post" id="wcm-node-feedbackfeedback" accept-charset="UTF-8"> <input data-drupal-selector="edit-node-id" type="hidden" name="node_id" 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