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Automated Customer Feedback Form Builder - WPForms

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You can design customer satisfaction surveys, product feedback forms, event evaluation questionnaires, employee feedback forms, and website usability surveys. The platform also supports creating forms for course evaluations, service quality feedback, app user experience surveys, and post-purchase feedback collection. Whether you need a simple star rating system or a comprehensive multi-page survey, WPForms provides the flexibility to create feedback forms tailored to your specific needs with a powerful, automated customer feedback system.<\/p>"}},{"@type":"Question","name":"How can WPForms help me design effective feedback surveys?","acceptedAnswer":{"@type":"Answer","text":"<p>WPForms offers a variety of features to help you design effective surveys and automate feedback. You can use a mix of question types including multiple choice, rating scales, and open-ended text fields to gather comprehensive feedback. 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data-lazy-srcset="https://wpforms.com/wp-content/uploads/2024/11/the-future-of-forms-is-here-ai-powered-form-creation-300x157.png 300w, https://wpforms.com/wp-content/uploads/2024/11/the-future-of-forms-is-here-ai-powered-form-creation-1024x537.png 1024w, https://wpforms.com/wp-content/uploads/2024/11/the-future-of-forms-is-here-ai-powered-form-creation-768x403.png 768w, https://wpforms.com/wp-content/uploads/2024/11/the-future-of-forms-is-here-ai-powered-form-creation-790x415.png 790w, https://wpforms.com/wp-content/uploads/2024/11/the-future-of-forms-is-here-ai-powered-form-creation.png 1250w" data-lazy-sizes="(max-width: 196px) 100vw, 196px" title="The Future of Forms Is Here: AI-Powered Form Creation - WPForms" data-lazy-src="https://wpforms.com/wp-content/uploads/2024/11/the-future-of-forms-is-here-ai-powered-form-creation-300x157.png" /><noscript><img width="196" height="103" src="https://wpforms.com/wp-content/uploads/2024/11/the-future-of-forms-is-here-ai-powered-form-creation-300x157.png" class="attachment-196x103 size-196x103 wp-post-image" alt="The Future of Forms Is Here: AI-Powered Form Creation" decoding="async" srcset="https://wpforms.com/wp-content/uploads/2024/11/the-future-of-forms-is-here-ai-powered-form-creation-300x157.png 300w, https://wpforms.com/wp-content/uploads/2024/11/the-future-of-forms-is-here-ai-powered-form-creation-1024x537.png 1024w, https://wpforms.com/wp-content/uploads/2024/11/the-future-of-forms-is-here-ai-powered-form-creation-768x403.png 768w, https://wpforms.com/wp-content/uploads/2024/11/the-future-of-forms-is-here-ai-powered-form-creation-790x415.png 790w, https://wpforms.com/wp-content/uploads/2024/11/the-future-of-forms-is-here-ai-powered-form-creation.png 1250w" sizes="(max-width: 196px) 100vw, 196px" title="The Future of Forms Is Here: AI-Powered Form Creation - WPForms" /></noscript> </figure> <div class="content"> <span class="title">The Future of Forms Is Here: AI-Powered Form Creation</span> <span class="view-all link-arrow">Read more</span> </div> </a> </li> <li> <a href="https://wpforms.com/streamline-your-workflow-with-the-new-wpforms-slack-addon/"> <figure class="image"> <img width="196" height="103" src="data:image/svg+xml,%3Csvg%20xmlns='http://www.w3.org/2000/svg'%20viewBox='0%200%20196%20103'%3E%3C/svg%3E" class="attachment-196x103 size-196x103 wp-post-image" alt="Streamline Your Workflow With the New WPforms Slack Addon" decoding="async" data-lazy-srcset="https://wpforms.com/wp-content/uploads/2024/10/streamline-your-workflow-with-the-new-wpforms-slack-addon-300x157.png 300w, https://wpforms.com/wp-content/uploads/2024/10/streamline-your-workflow-with-the-new-wpforms-slack-addon-1024x537.png 1024w, https://wpforms.com/wp-content/uploads/2024/10/streamline-your-workflow-with-the-new-wpforms-slack-addon-768x403.png 768w, https://wpforms.com/wp-content/uploads/2024/10/streamline-your-workflow-with-the-new-wpforms-slack-addon-790x415.png 790w, https://wpforms.com/wp-content/uploads/2024/10/streamline-your-workflow-with-the-new-wpforms-slack-addon.png 1250w" data-lazy-sizes="(max-width: 196px) 100vw, 196px" title="Streamline Your Workflow With the New WPforms Slack Addon - WPForms" data-lazy-src="https://wpforms.com/wp-content/uploads/2024/10/streamline-your-workflow-with-the-new-wpforms-slack-addon-300x157.png" /><noscript><img width="196" height="103" src="https://wpforms.com/wp-content/uploads/2024/10/streamline-your-workflow-with-the-new-wpforms-slack-addon-300x157.png" class="attachment-196x103 size-196x103 wp-post-image" alt="Streamline Your Workflow With the New WPforms Slack Addon" decoding="async" srcset="https://wpforms.com/wp-content/uploads/2024/10/streamline-your-workflow-with-the-new-wpforms-slack-addon-300x157.png 300w, https://wpforms.com/wp-content/uploads/2024/10/streamline-your-workflow-with-the-new-wpforms-slack-addon-1024x537.png 1024w, https://wpforms.com/wp-content/uploads/2024/10/streamline-your-workflow-with-the-new-wpforms-slack-addon-768x403.png 768w, https://wpforms.com/wp-content/uploads/2024/10/streamline-your-workflow-with-the-new-wpforms-slack-addon-790x415.png 790w, https://wpforms.com/wp-content/uploads/2024/10/streamline-your-workflow-with-the-new-wpforms-slack-addon.png 1250w" sizes="(max-width: 196px) 100vw, 196px" title="Streamline Your Workflow With the New WPforms Slack Addon - WPForms" /></noscript> </figure> <div class="content"> <span class="title">Streamline Your Workflow With the New WPForms Slack Addon</span> <span class="view-all link-arrow">Read more</span> </div> </a> </li> </ul> <a href="https://wpforms.com/category/announcement/" class="view-all link-arrow"> See all the updates </a> </div></div></section><li id="menu-item-2924966" class="wpf-solutions-mega menu-item 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Customer </span> </div> <span> <a class="view-all link-arrow" href="https://wpforms.com/user-reviews/"> See all reviews </a> </span> </div> </div></div></section><li id="menu-item-2925000" class="menu-item menu-item-type-post_type menu-item-object-page menu-item-2925000"><a href="https://wpforms.com/pricing/">Pricing</a><li id="menu-item-2925001" class="wpf-integrations-mega menu-item menu-item-type-custom menu-item-object-custom menu-item-has-children menu-item-2925001"><a href="https://wpforms.com/integrations/">Integrations</a><button class="menu-item menu-item-mobile-submenu-trigger" aria-expanded="false"><span class="sr-only">Toggle Menu</span></button><section class="wpf-mega-menu-panel"><div class="inner-wrapper"><ul class="sub-menu nested-menu-level-0"> <li id="menu-item-2925002" class="menu-item menu-item-type-custom menu-item-object-custom menu-item-has-children menu-item-2925002"><a href="https://wpforms.com/integrations/">All Integrations</a><ul class="sub-menu 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class="menu-item menu-item-type-custom menu-item-object-custom menu-item-2925008"><a href="https://wpforms.com/categories/integrations/social-media/">Social Media</a> <li id="menu-item-2925009" class="view-all menu-item menu-item-type-custom menu-item-object-custom menu-item-2925009"><a href="https://wpforms.com/integrations/">View all</a> </ul> </ul> <div class="wpf-mega-inserted-content wpf-integrations-mega"> <h3 class="panel-title">Featured Integrations</h3> <ul class="integrations-posts"> <li class="integration-post"> <a class="integration-post-title" href="https://wpforms.com/integrations/stripe/"> <figure class="integration-post-featured"> <img src="data:image/svg+xml,%3Csvg%20xmlns='http://www.w3.org/2000/svg'%20viewBox='0%200%200%200'%3E%3C/svg%3E" alt="Stripe logo" data-lazy-srcset="https://wpforms.com/wp-content/uploads/cache/integrations/ce7566d1d08cc094b74cf283cf9c56a5-150x150.png 150w, https://wpforms.com/wp-content/uploads/cache/integrations/ce7566d1d08cc094b74cf283cf9c56a5.png 512w" data-lazy-sizes="(max-width: 38px) 100vw, 38px" data-lazy-src="https://wpforms.com/wp-content/uploads/cache/integrations/ce7566d1d08cc094b74cf283cf9c56a5-150x150.png" /><noscript><img src="https://wpforms.com/wp-content/uploads/cache/integrations/ce7566d1d08cc094b74cf283cf9c56a5-150x150.png" alt="Stripe logo" srcset="https://wpforms.com/wp-content/uploads/cache/integrations/ce7566d1d08cc094b74cf283cf9c56a5-150x150.png 150w, https://wpforms.com/wp-content/uploads/cache/integrations/ce7566d1d08cc094b74cf283cf9c56a5.png 512w" sizes="(max-width: 38px) 100vw, 38px" /></noscript> </figure> Stripe </a> </li> <li class="integration-post"> <a class="integration-post-title" href="https://wpforms.com/integrations/google-sheets/"> <figure class="integration-post-featured"> <img src="data:image/svg+xml,%3Csvg%20xmlns='http://www.w3.org/2000/svg'%20viewBox='0%200%200%200'%3E%3C/svg%3E" alt="Google Sheets logo" data-lazy-srcset="https://wpforms.com/wp-content/uploads/cache/integrations/151e01f3003c3e664c667b52d14e68ba-150x150.png 150w, https://wpforms.com/wp-content/uploads/cache/integrations/151e01f3003c3e664c667b52d14e68ba.png 300w" data-lazy-sizes="(max-width: 38px) 100vw, 38px" data-lazy-src="https://wpforms.com/wp-content/uploads/cache/integrations/151e01f3003c3e664c667b52d14e68ba-150x150.png" /><noscript><img src="https://wpforms.com/wp-content/uploads/cache/integrations/151e01f3003c3e664c667b52d14e68ba-150x150.png" alt="Google Sheets logo" srcset="https://wpforms.com/wp-content/uploads/cache/integrations/151e01f3003c3e664c667b52d14e68ba-150x150.png 150w, https://wpforms.com/wp-content/uploads/cache/integrations/151e01f3003c3e664c667b52d14e68ba.png 300w" sizes="(max-width: 38px) 100vw, 38px" /></noscript> </figure> Google Sheets </a> </li> <li class="integration-post"> <a class="integration-post-title" href="https://wpforms.com/integrations/mailchimp/"> <figure class="integration-post-featured"> <img src="data:image/svg+xml,%3Csvg%20xmlns='http://www.w3.org/2000/svg'%20viewBox='0%200%200%200'%3E%3C/svg%3E" alt="Mailchimp logo" data-lazy-srcset="https://wpforms.com/wp-content/uploads/cache/integrations/3c0c18e6f97a02aedc1708ce25de9f2b-150x150.png 150w, https://wpforms.com/wp-content/uploads/cache/integrations/3c0c18e6f97a02aedc1708ce25de9f2b.png 720w" data-lazy-sizes="(max-width: 38px) 100vw, 38px" data-lazy-src="https://wpforms.com/wp-content/uploads/cache/integrations/3c0c18e6f97a02aedc1708ce25de9f2b-150x150.png" /><noscript><img src="https://wpforms.com/wp-content/uploads/cache/integrations/3c0c18e6f97a02aedc1708ce25de9f2b-150x150.png" alt="Mailchimp logo" srcset="https://wpforms.com/wp-content/uploads/cache/integrations/3c0c18e6f97a02aedc1708ce25de9f2b-150x150.png 150w, https://wpforms.com/wp-content/uploads/cache/integrations/3c0c18e6f97a02aedc1708ce25de9f2b.png 720w" sizes="(max-width: 38px) 100vw, 38px" /></noscript> </figure> Mailchimp </a> </li> <li class="integration-post"> <a class="integration-post-title" href="https://wpforms.com/integrations/zapier/"> <figure class="integration-post-featured"> <img src="data:image/svg+xml,%3Csvg%20xmlns='http://www.w3.org/2000/svg'%20viewBox='0%200%200%200'%3E%3C/svg%3E" alt="Zapier logo" data-lazy-srcset="https://wpforms.com/wp-content/uploads/cache/integrations/aefdd1b69bd0b1f56bd9644caae53971-150x150.png 150w, https://wpforms.com/wp-content/uploads/cache/integrations/aefdd1b69bd0b1f56bd9644caae53971.png 160w" data-lazy-sizes="(max-width: 38px) 100vw, 38px" data-lazy-src="https://wpforms.com/wp-content/uploads/cache/integrations/aefdd1b69bd0b1f56bd9644caae53971-150x150.png" /><noscript><img src="https://wpforms.com/wp-content/uploads/cache/integrations/aefdd1b69bd0b1f56bd9644caae53971-150x150.png" alt="Zapier logo" srcset="https://wpforms.com/wp-content/uploads/cache/integrations/aefdd1b69bd0b1f56bd9644caae53971-150x150.png 150w, 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256w, https://wpforms.com/wp-content/uploads/2024/07/icon-webhooks-1.png 512w" data-lazy-sizes="(max-width: 38px) 100vw, 38px" data-lazy-src="https://wpforms.com/wp-content/uploads/2024/07/icon-webhooks-1-100x100.png" /><noscript><img src="https://wpforms.com/wp-content/uploads/2024/07/icon-webhooks-1-100x100.png" alt="" srcset="https://wpforms.com/wp-content/uploads/2024/07/icon-webhooks-1-100x100.png 100w, https://wpforms.com/wp-content/uploads/2024/07/icon-webhooks-1-300x300.png 300w, https://wpforms.com/wp-content/uploads/2024/07/icon-webhooks-1-150x150.png 150w, https://wpforms.com/wp-content/uploads/2024/07/icon-webhooks-1-128x128.png 128w, https://wpforms.com/wp-content/uploads/2024/07/icon-webhooks-1-256x256.png 256w, https://wpforms.com/wp-content/uploads/2024/07/icon-webhooks-1.png 512w" sizes="(max-width: 38px) 100vw, 38px" /></noscript> </figure> Webhooks </a> </li> </ul> <span class="view-all"> <a class="link-arrow" href="https://wpforms.com/integrations/"> View all </a> </span> </div></div></section><li id="menu-item-2925010" class="menu-item menu-item-type-post_type menu-item-object-page menu-item-2925010"><a href="https://wpforms.com/user-reviews/">Testimonials</a><li id="menu-item-2925011" class="wpf-resources-mega menu-item menu-item-type-custom menu-item-object-custom menu-item-has-children menu-item-2925011"><a href="https://wpforms.com/blog/">Resources</a><button class="menu-item menu-item-mobile-submenu-trigger" aria-expanded="false"><span class="sr-only">Toggle Menu</span></button><section class="wpf-mega-menu-panel"><div class="inner-wrapper"><ul class="sub-menu nested-menu-level-0"> <li id="menu-item-2925012" class="menu-item menu-item-type-custom menu-item-object-custom menu-item-2925012"><a href="https://wpforms.com/docs/">Documentation</a><span class="description">Step-by-step guides on all things WPForms.</span> <li id="menu-item-2925013" class="menu-item menu-item-type-custom menu-item-object-custom menu-item-2925013"><a 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class="menu-posts-list"> <li> <a href="https://wpforms.com/how-to-connect-elementor-forms-to-google-sheets-without-zapier/"> <figure class="image"> <img src="data:image/svg+xml,%3Csvg%20xmlns='http://www.w3.org/2000/svg'%20viewBox='0%200%200%200'%3E%3C/svg%3E" alt="How to Connect Elementor Forms to Google Sheets" data-lazy-srcset="https://wpforms.com/wp-content/uploads/2023/09/how-to-connect-elementor-forms-to-google-sheets-300x157.png 300w, https://wpforms.com/wp-content/uploads/2023/09/how-to-connect-elementor-forms-to-google-sheets-1024x537.png 1024w, https://wpforms.com/wp-content/uploads/2023/09/how-to-connect-elementor-forms-to-google-sheets-768x403.png 768w, https://wpforms.com/wp-content/uploads/2023/09/how-to-connect-elementor-forms-to-google-sheets-625x328.png 625w, https://wpforms.com/wp-content/uploads/2023/09/how-to-connect-elementor-forms-to-google-sheets.png 1250w" data-lazy-sizes="(max-width: 196px) 100vw, 196px" title="How to Connect Elementor Forms to Google Sheets - WPForms" data-lazy-src="https://wpforms.com/wp-content/uploads/2023/09/how-to-connect-elementor-forms-to-google-sheets-300x157.png" /><noscript><img src="https://wpforms.com/wp-content/uploads/2023/09/how-to-connect-elementor-forms-to-google-sheets-300x157.png" alt="How to Connect Elementor Forms to Google Sheets" srcset="https://wpforms.com/wp-content/uploads/2023/09/how-to-connect-elementor-forms-to-google-sheets-300x157.png 300w, https://wpforms.com/wp-content/uploads/2023/09/how-to-connect-elementor-forms-to-google-sheets-1024x537.png 1024w, https://wpforms.com/wp-content/uploads/2023/09/how-to-connect-elementor-forms-to-google-sheets-768x403.png 768w, https://wpforms.com/wp-content/uploads/2023/09/how-to-connect-elementor-forms-to-google-sheets-625x328.png 625w, https://wpforms.com/wp-content/uploads/2023/09/how-to-connect-elementor-forms-to-google-sheets.png 1250w" sizes="(max-width: 196px) 100vw, 196px" title="How to Connect Elementor Forms to Google Sheets - WPForms" /></noscript> </figure> <div class="content"> <span class="title"> How to Connect Elementor Forms to Google Sheets </span> <span class="view-all link-arrow"> Read more </span> </div> </a> </li> <li> <a href="https://wpforms.com/how-to-track-user-locations-with-wordpress-form-submissions/"> <figure class="image"> <img src="data:image/svg+xml,%3Csvg%20xmlns='http://www.w3.org/2000/svg'%20viewBox='0%200%200%200'%3E%3C/svg%3E" alt="How to track user locations with WordPress form submissions" data-lazy-srcset="https://wpforms.com/wp-content/uploads/2022/09/how-to-track-user-locations-with-wordpress-form-submissions-1-300x157.png 300w, https://wpforms.com/wp-content/uploads/2022/09/how-to-track-user-locations-with-wordpress-form-submissions-1-1024x537.png 1024w, https://wpforms.com/wp-content/uploads/2022/09/how-to-track-user-locations-with-wordpress-form-submissions-1-768x403.png 768w, https://wpforms.com/wp-content/uploads/2022/09/how-to-track-user-locations-with-wordpress-form-submissions-1-625x328.png 625w, https://wpforms.com/wp-content/uploads/2022/09/how-to-track-user-locations-with-wordpress-form-submissions-1.png 1250w" data-lazy-sizes="(max-width: 196px) 100vw, 196px" title="How to track user locations with WordPress form submissions - WPForms" data-lazy-src="https://wpforms.com/wp-content/uploads/2022/09/how-to-track-user-locations-with-wordpress-form-submissions-1-300x157.png" /><noscript><img src="https://wpforms.com/wp-content/uploads/2022/09/how-to-track-user-locations-with-wordpress-form-submissions-1-300x157.png" alt="How to track user locations with WordPress form submissions" srcset="https://wpforms.com/wp-content/uploads/2022/09/how-to-track-user-locations-with-wordpress-form-submissions-1-300x157.png 300w, https://wpforms.com/wp-content/uploads/2022/09/how-to-track-user-locations-with-wordpress-form-submissions-1-1024x537.png 1024w, https://wpforms.com/wp-content/uploads/2022/09/how-to-track-user-locations-with-wordpress-form-submissions-1-768x403.png 768w, https://wpforms.com/wp-content/uploads/2022/09/how-to-track-user-locations-with-wordpress-form-submissions-1-625x328.png 625w, https://wpforms.com/wp-content/uploads/2022/09/how-to-track-user-locations-with-wordpress-form-submissions-1.png 1250w" sizes="(max-width: 196px) 100vw, 196px" title="How to track user locations with WordPress form submissions - WPForms" /></noscript> </figure> <div class="content"> <span class="title"> How to Track Location with Form Submissions </span> <span class="view-all link-arrow"> Read more </span> </div> </a> </li> </ul> </div></div></section><li id="menu-item-2925017" class="menu-login menu-item menu-item-type-post_type menu-item-object-page menu-item-2925017"><a href="https://wpforms.com/login/">Log In</a><li id="menu-item-2925018" class="menu-get-wpforms menu-item menu-item-type-post_type menu-item-object-page menu-item-2925018"><a href="https://wpforms.com/pricing/">Get WPForms</a></ul> </nav> </div> </header> <div id="content" class="site-inner"> <section class="wp-block-wpforms-site-blocks-introduction-hero wp-block-wpforms-site-solid-bg is-style-two-column"><div class="items-wrapper"> <div class="wp-block-columns is-layout-flex wp-block-columns-is-layout-flex"> <div class="wp-block-column is-layout-flow wp-block-column-is-layout-flow"> <p>Build Powerful Customer Feedback Collection Tools</p> <h1 class="wp-block-heading has-text-align-center">Level Up Your Feedback Collection with WPForms</h1> <p class="has-text-align-center">Create engaging feedback forms, gather valuable insights, and drive improvement across your organization with the most versatile WordPress form builder.</p> <ul class="is-style-checklist-light-columns-2"> <li>Customer Satisfaction Surveys</li> <li>Employee Engagement Forms</li> <li>Product Feedback Collection</li> <li>Visual Survey Reports</li> </ul> <div class="wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex"> <div class="wp-block-button is-style-extra-large"><a class="wp-block-button__link wp-element-button" href="https://wpforms.com/pricing/">Get WPForms Now</a></div> </div> <div class="wp-block-wpforms-site-blocks-badge-cards"><div class="inner-content wp-block-wpforms-align-left"> <div class="wp-block-column content-container is-layout-flow wp-block-column-is-layout-flow"> <div class="wp-block-wpforms-site-blocks-reviews-metrics-badge"> <a href="https://wpforms.com/user-reviews/" target="_blank" class="inner"> <div class="left-side"> <div class="platform-icon"> <svg xmlns="http://www.w3.org/2000/svg" width="31" height="31" viewBox="0 0 31 31" fill="none"><path d="M2.6604 15.8277C2.6604 20.9211 5.62042 25.3228 9.91267 27.4087L3.77448 10.5908C3.06049 12.1912 2.6604 13.9622 2.6604 15.8277Z" fill="#21759B"/><path d="M24.212 15.1781C24.212 13.5878 23.6407 12.4864 23.1508 11.6292C22.4985 10.5692 21.8871 9.6716 21.8871 8.61163C21.8871 7.42875 22.7843 6.32766 24.0479 6.32766C24.105 6.32766 24.1591 6.33476 24.2147 6.33794C21.9253 4.24054 18.8752 2.95996 15.5251 2.95996C11.0296 2.95996 7.07456 5.26647 4.77368 8.76002C5.07558 8.76907 5.3601 8.77544 5.60177 8.77544C6.94772 8.77544 9.03117 8.61212 9.03117 8.61212C9.72483 8.57123 9.80661 9.59006 9.11368 9.67209C9.11368 9.67209 8.41659 9.75411 7.6409 9.79476L12.3269 23.733L15.1429 15.2873L13.1381 9.79427C12.4451 9.75362 11.7887 9.6716 11.7887 9.6716C11.0953 9.63095 11.1766 8.57074 11.87 8.61163C11.87 8.61163 13.9951 8.77495 15.2595 8.77495C16.6052 8.77495 18.6889 8.61163 18.6889 8.61163C19.383 8.57074 19.4646 9.58957 18.7714 9.6716C18.7714 9.6716 18.0728 9.75362 17.2986 9.79427L21.9488 23.6269L23.2323 19.3379C23.7886 17.558 24.212 16.2797 24.212 15.1781Z" fill="#21759B"/><path d="M15.7517 16.9521L11.8909 28.171C13.0436 28.5099 14.2628 28.6952 15.5259 28.6952C17.0244 28.6952 18.4615 28.4362 19.7991 27.9658C19.7646 27.9107 19.7332 27.8522 19.7075 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content-container is-layout-flow wp-block-column-is-layout-flow"> <figure class="wp-block-image size-full"><a href="https://www.wpbeginner.com/solutions/wpforms/" target="_blank" rel="noopener"><img title="WPBeginner Verified Badge - WPForms" decoding="async" width="329" height="84" src="https://wpforms.com/wp-content/uploads/2024/07/wpb-verified.png" alt="WPBeginner verified badge" class="wp-image-2924687" srcset="https://wpforms.com/wp-content/uploads/2024/07/wpb-verified.png 329w, https://wpforms.com/wp-content/uploads/2024/07/wpb-verified-300x77.png 300w" sizes="(max-width: 329px) 100vw, 329px" /></a></figure> </div> <div class="wp-block-column content-container is-layout-flow wp-block-column-is-layout-flow"> <figure class="wp-block-image size-full"><img title="Privacy Compliant Badge - WPForms" decoding="async" width="239" height="84" src="https://wpforms.com/wp-content/uploads/2024/07/privacy-compliant-badge.png" alt="Privacy compliant badge" class="wp-image-2924688"/></figure> </div> </div></div> </div> <div class="wp-block-column is-layout-flow wp-block-column-is-layout-flow"> <figure class="wp-block-image size-large"><img alt="People reviewing customer feedback and satisfaction ratings on large screen" title="People Reviewing Customer Feedback and Satisfaction Ratings on Large Screen - WPForms" fetchpriority="high" decoding="async" width="1024" height="842" src="https://wpforms.com/wp-content/uploads/2024/07/illustration-solutions-feedback-1024x842.png" alt="People reviewing customer feedback and satisfaction ratings on large screen " class="wp-image-2924803" srcset="https://wpforms.com/wp-content/uploads/2024/07/illustration-solutions-feedback-1024x842.png 1024w, https://wpforms.com/wp-content/uploads/2024/07/illustration-solutions-feedback-300x247.png 300w, https://wpforms.com/wp-content/uploads/2024/07/illustration-solutions-feedback-768x631.png 768w, https://wpforms.com/wp-content/uploads/2024/07/illustration-solutions-feedback.png 1040w" sizes="(max-width: 1024px) 100vw, 1024px" /></figure> </div> </div> </div></section> <section class="wp-block-wpforms-site-blocks-icon-grid-section wpforms-site-blocks-section"><div class="items-wrapper"> <div class="wp-block-wpforms-site-blocks-section-header"> <h2 class="wp-block-heading has-text-align-center">Unlock the Full Potential of Feedback</h2> <p class="has-text-align-center">WPForms provides powerful tools to create, collect, and analyze feedback from various sources. From customer satisfaction to employee engagement, our form builder empowers you to make data-driven decisions and foster continuous improvement.</p> </div> <div class="wp-block-wpforms-site-blocks-icon-grid"><div class="items-wrapper"> <div class="wp-block-wpforms-site-blocks-icon-card"><div class="card-inner"> <div class="wp-block-column is-layout-flow wp-block-column-is-layout-flow"> <div class="wp-block-wpforms-site-blocks-faicon"><i class="fa-light fa-star"></i></div> </div> <div class="wp-block-column content-container is-layout-flow wp-block-column-is-layout-flow"> <h2 class="wp-block-heading">Customer Satisfaction Surveys</h2> <p>Create customized surveys to gauge customer satisfaction, identify areas for improvement, and enhance overall customer experience.</p> </div> </div></div> <div class="wp-block-wpforms-site-blocks-icon-card"><div class="card-inner"> <div class="wp-block-column is-layout-flow wp-block-column-is-layout-flow"> <div class="wp-block-wpforms-site-blocks-faicon"><i class="fa-light fa-users"></i></div> </div> <div class="wp-block-column content-container is-layout-flow wp-block-column-is-layout-flow"> <h2 class="wp-block-heading">Employee Engagement Forms</h2> <p>Design comprehensive employee feedback forms to measure engagement, collect suggestions, and foster a positive work environment.</p> </div> </div></div> <div class="wp-block-wpforms-site-blocks-icon-card"><div class="card-inner"> <div class="wp-block-column is-layout-flow wp-block-column-is-layout-flow"> <div class="wp-block-wpforms-site-blocks-faicon"><i class="fa-light fa-mobile-screen-button"></i></div> </div> <div class="wp-block-column content-container is-layout-flow wp-block-column-is-layout-flow"> <h2 class="wp-block-heading">Mobile-Friendly Feedback</h2> <p>Ensure high response rates with fully responsive feedback forms that work seamlessly across all devices, from desktops to smartphones.</p> </div> </div></div> <div class="wp-block-wpforms-site-blocks-icon-card"><div class="card-inner"> <div class="wp-block-column is-layout-flow wp-block-column-is-layout-flow"> <div class="wp-block-wpforms-site-blocks-faicon"><i class="fa-light fa-box-open"></i></div> </div> <div class="wp-block-column content-container is-layout-flow wp-block-column-is-layout-flow"> <h2 class="wp-block-heading">Product Feedback Collection</h2> <p>Gather valuable insights on your products or services with customizable feedback forms, helping you refine and improve your offerings.</p> </div> </div></div> <div class="wp-block-wpforms-site-blocks-icon-card"><div class="card-inner"> <div class="wp-block-column is-layout-flow wp-block-column-is-layout-flow"> <div class="wp-block-wpforms-site-blocks-faicon"><i class="fa-light fa-chart-mixed"></i></div> </div> <div class="wp-block-column content-container is-layout-flow wp-block-column-is-layout-flow"> <h2 class="wp-block-heading">Intuitive Survey Analysis</h2> <p>Leverage built-in reporting charts to understand trends in customer preferences and opinions and improve customer feedback workflow, helping you make informed decisions.</p> </div> </div></div> <div class="wp-block-wpforms-site-blocks-icon-card"><div class="card-inner"> <div class="wp-block-column is-layout-flow wp-block-column-is-layout-flow"> <div class="wp-block-wpforms-site-blocks-faicon"><i class="fa-light fa-bullseye-arrow"></i></div> </div> <div class="wp-block-column content-container is-layout-flow wp-block-column-is-layout-flow"> <h2 class="wp-block-heading">Targeted Feedback Campaigns</h2> <p>Design and launch focused feedback campaigns for specific initiatives, events, or departments to gather precise insights and drive targeted improvements.</p> </div> </div></div> <div class="wp-block-wpforms-site-blocks-icon-card"><div class="card-inner"> <div class="wp-block-column is-layout-flow wp-block-column-is-layout-flow"> <div class="wp-block-wpforms-site-blocks-faicon"><i class="fa-light fa-shield-check"></i></div> </div> <div class="wp-block-column content-container is-layout-flow wp-block-column-is-layout-flow"> <h2 class="wp-block-heading">GDPR Compliant</h2> <p>Encourage increased participation using GDPR enhancements in our feedback form builder to ensure visitor privacy.</p> </div> </div></div> <div class="wp-block-wpforms-site-blocks-review-card color-yellow"> <div class="inner"> <div class="reviewer-info"> <div class="reviewer"> <p class="reviewer-name">Pierre B.</p> <span class="verified-customer-badge"><i class="verified-checkmark"></i>Verified Customer</span> </div> <div class="reviewer-rating"></div> </div> <div class="reviewer-content"> <p>WPForms has a very intuitive builder. We&#8217;ve been very pleased after having tried others.</p> </div> </div> </div> </div></div> </div></section> <section class="wp-block-wpforms-site-blocks-promo-banner-section wpforms-site-blocks-section is-style-integrations"><div class="items-wrapper"> <h2 class="wp-block-heading has-text-align-center">The Best WordPress Drag &amp; Drop Form Builder Plugin</h2> <p class="has-text-align-center">Create and publish forms in minutes&#8230; What are you waiting for?</p> <div class="wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex"> <div class="wp-block-button is-style-default"><a class="wp-block-button__link wp-element-button" href="https://wpforms.com/pricing/">Get WPForms Now</a></div> <div class="wp-block-button is-style-link-with-photos"><a class="wp-block-button__link wp-element-button" href="https://wpforms.com/contact/">Talk to an expert</a></div> </div> </div></section> <section class="wp-block-wpforms-site-blocks-list-columns-section wpforms-site-blocks-section"><div class="items-wrapper"> <div class="wp-block-wpforms-site-blocks-section-header"> <h2 class="wp-block-heading has-text-align-center">Gather Valuable Insights With 2,000+ Ready-Made Feedback Templates</h2> </div> <ul class="is-style-checklist-light-columns-4"> <li>Feedback Form</li> <li>Customer Feedback Form</li> <li>Product Feedback Form</li> <li>Event Feedback Form</li> <li>Website Feedback Form</li> <li>Teacher Feedback Form</li> <li>Employee Feedback Form</li> <li>Training Course Feedback Form</li> <li>Student Course Evaluation Form</li> <li>Customer Satisfaction (CSAT) Survey Form</li> <li>NPS Email Survey</li> <li>Meeting Feedback Form</li> <li>User Review Form</li> <li>Parent Feedback Form</li> <li>Presentation Feedback Form</li> <li>Cancellation Survey Form</li> </ul> <div class="wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex"> <div class="wp-block-button is-style-link"><a class="wp-block-button__link wp-element-button" href="/templates/">See All Templates</a></div> </div> </div></section> <section class="wp-block-wpforms-site-blocks-faq-accordion-section wpforms-site-blocks-section"><div class="items-wrapper"> <div class="wp-block-wpforms-site-blocks-section-header"> <h2 class="wp-block-heading has-text-align-center">WPForms for Feedback – Frequently Asked Questions</h2> <p>Curious about how WPForms can enhance your feedback collection process? Explore our most frequently asked questions below. If you can&#8217;t find the answer you&#8217;re looking for, please <br><a href="https://wpforms.com/contact/" title="">contact us</a>.</p> </div> <div class="wp-block-wpforms-site-blocks-faq-accordion"> <div data-schema-only="false" class="wp-block-aioseo-faq"><h3 class="aioseo-faq-block-question"><strong>What types of feedback forms can I create with WPForms?</strong></h3><div class="aioseo-faq-block-answer"> <p>WPForms offers a wide range of options for creating feedback forms. You can design customer satisfaction surveys, product feedback forms, event evaluation questionnaires, employee feedback forms, and website usability surveys. The platform also supports creating forms for course evaluations, service quality feedback, app user experience surveys, and post-purchase feedback collection. Whether you need a simple star rating system or a comprehensive multi-page survey, WPForms provides the flexibility to create feedback forms tailored to your specific needs with a powerful, automated customer feedback system.</p> </div></div> <div data-schema-only="false" class="wp-block-aioseo-faq"><h3 class="aioseo-faq-block-question"><strong>How can WPForms help me design effective feedback surveys?</strong></h3><div class="aioseo-faq-block-answer"> <p>WPForms offers a variety of features to help you design effective surveys and automate feedback. You can use a mix of question types including multiple choice, rating scales, and open-ended text fields to gather comprehensive feedback. The drag-and-drop builder allows you to easily organize your questions in a logical flow. You can also use conditional logic to show or hide questions based on previous answers, creating a more personalized survey experience. Additionally, WPForms provides pre-built templates for common feedback scenarios, which you can customize to suit your specific needs, saving time and ensuring you ask the right questions.</p> </div></div> <div data-schema-only="false" class="wp-block-aioseo-faq"><h3 class="aioseo-faq-block-question"><strong>Can WPForms help me analyze the feedback I collect?</strong></h3><div class="aioseo-faq-block-answer"> <p>Yes, WPForms provides tools to help you analyze the feedback you collect. All form submissions are stored in your WordPress dashboard, where you can view individual responses or see an overview of all submissions. For quantitative data, like ratings or multiple-choice questions, WPForms can generate visual reports with graphs and charts, making it easy to spot trends. For qualitative data from open-ended questions, you can easily export responses to a CSV file for further analysis.</p> </div></div> <div data-schema-only="false" class="wp-block-aioseo-faq"><h3 class="aioseo-faq-block-question"><strong>How can I encourage more people to complete my feedback forms?</strong></h3><div class="aioseo-faq-block-answer"> <p>WPForms offers several features to help increase form completion rates. You can create mobile-responsive forms that are easy to fill out on any device. The ability to create multi-page forms allows you to break long surveys into manageable sections, reducing form abandonment. You can also use progress bars to show respondents how far along they are in the survey. For longer forms, WPForms allows you to save partial entries, letting users come back and finish later. Additionally, you can use form abandonment technology to capture partial responses.</p> </div></div> </div> </div></section> <section class="wp-block-wpforms-site-blocks-features-cards-section wpforms-site-blocks-section has-primary-light-background-color has-background"><div class="items-wrapper"> <div class="wp-block-wpforms-site-blocks-section-header"> <h2 class="wp-block-heading has-text-align-center">Optimize Your Feedback Process</h2> <p class="has-text-align-center">WPForms provides powerful tools to collect, analyze, and act on valuable feedback across your organization.</p> </div> <div class="wp-block-columns is-layout-flex wp-block-columns-is-layout-flex"> <div class="wp-block-column is-layout-flow wp-block-column-is-layout-flow"> <h3 class="wp-block-heading"><a href="https://wpforms.com/solutions/customer-service/" title="">Customer Satisfaction Surveys</a></h3> <p>Gather insights to improve your products, services, and customer experience.</p> <ul class="is-style-checklist-light"> <li>Create customizable customer satisfaction surveys.</li> <li>Analyze feedback with built-in reporting tools.</li> <li>Identify areas for improvement in your customer service.</li> </ul> </div> <div class="wp-block-column is-layout-flow wp-block-column-is-layout-flow"> <h3 class="wp-block-heading"><a href="https://wpforms.com/solutions/event-planning/" title="">Event Feedback Management</a></h3> <p>Collect and analyze attendee feedback to improve your events and experiences.</p> <ul class="is-style-checklist-light"> <li>Design post-event surveys for comprehensive feedback.</li> <li>Gather real-time feedback during live events.</li> <li>Use insights to enhance future event planning and execution.</li> </ul> </div> <div class="wp-block-column is-layout-flow wp-block-column-is-layout-flow"> <h3 class="wp-block-heading"><a href="https://wpforms.com/solutions/human-resources/" title="">Employee Feedback Systems</a></h3> <p>Foster a culture of continuous improvement with effective employee feedback mechanisms.</p> <ul class="is-style-checklist-light"> <li>Create 360-degree feedback forms for performance reviews.</li> <li>Conduct employee satisfaction and engagement surveys.</li> <li>Implement suggestion boxes for continuous improvement ideas.</li> </ul> </div> </div> </div></section> <section class="wp-block-wpforms-site-blocks-review-slider"> <ul class="review-slider cS-hidden"> <li class="reviewer-card"> <span class="reviewer-rating"></span> <div class="reviewer-content"> &#8220;<p>I am a WP beginner and I really appreciate being able to have and customize contact form and newsletter subscription forms so easy. Thanks!</p>&#8221; </div> <div class="reviewer-card-footer"> <div class="reviewer"> <p class="reviewer-name">Jazzigula</p> <span class="verified-customer-badge"><i class="verified-checkmark"></i>Verified Customer</span> </div> </div> </li> <li class="reviewer-card"> <span class="reviewer-rating"></span> <div class="reviewer-content"> &#8220;<p>This excellent tool for WordPress has saved me many hours developing various websites. I started with the lowest-level subscription, which worked so well that I upgraded to Pro. The item that stands out the most is the Customer Service. They were patient and worked with me when I had an unclear understanding of the documentation.<br /> Great company with a great tool.</p>&#8221; </div> <div class="reviewer-card-footer"> <div class="reviewer"> <p class="reviewer-name">Scott Yacko</p> <span class="verified-customer-badge"><i class="verified-checkmark"></i>Verified Customer</span> </div> </div> </li> <li class="reviewer-card"> <span class="reviewer-rating"></span> <div class="reviewer-content"> &#8220;<p>Just installed the plugin yesterday. After having some design issues I contacted the support. Within hours I got feedback and a working solution for all my questions! Great support!!!</p>&#8221; </div> <div class="reviewer-card-footer"> <div class="reviewer"> <p class="reviewer-name">Carlos</p> <span class="verified-customer-badge"><i class="verified-checkmark"></i>Verified Customer</span> </div> </div> </li> <li class="reviewer-card"> <span class="reviewer-rating"></span> <div class="reviewer-content"> &#8220;<p>This addon is one of the best of it’s kind. From simple contact forms to complex registrations with logic and credit card payments. This is easy to use and very robust. It’s saved us a lot of money using over priced registration platforms and saves a lot of time. I highly recommend this addon!</p>&#8221; </div> <div class="reviewer-card-footer"> <div class="reviewer"> <p class="reviewer-name">Sparkerit</p> <span class="verified-customer-badge"><i class="verified-checkmark"></i>Verified Customer</span> </div> </div> </li> <li class="reviewer-card"> <span class="reviewer-rating"></span> <div class="reviewer-content"> &#8220;<p>We have been using WP Forms for several years, and it is a solid plugin that gets the job done. No complaints.</p>&#8221; </div> <div class="reviewer-card-footer"> <div class="reviewer"> <p class="reviewer-name">Wcadigital</p> <span class="verified-customer-badge"><i class="verified-checkmark"></i>Verified Customer</span> </div> </div> </li> <li class="reviewer-card"> <span class="reviewer-rating"></span> <div class="reviewer-content"> &#8220;<p>Drag and drop feature without having to write tedious code. Really simple to implement. It just works well. Integration in wordpress is very easy.</p>&#8221; </div> <div class="reviewer-card-footer"> <div class="reviewer"> <p class="reviewer-name">Raelynn J.</p> <span class="verified-customer-badge"><i class="verified-checkmark"></i>Verified Customer</span> </div> </div> </li> <li class="reviewer-card"> <span class="reviewer-rating"></span> <div class="reviewer-content"> &#8220;<p>Operation is uncomplicated, you are well supported and don’t waste any time. Thank you!</p>&#8221; </div> <div class="reviewer-card-footer"> <div class="reviewer"> <p class="reviewer-name">Warrior2003</p> <span class="verified-customer-badge"><i class="verified-checkmark"></i>Verified Customer</span> </div> </div> </li> <li class="reviewer-card"> <span class="reviewer-rating"></span> <div class="reviewer-content"> &#8220;<p>Integration and management could not be easier, including using CAPTCHA tools.</p>&#8221; </div> <div class="reviewer-card-footer"> <div class="reviewer"> <p class="reviewer-name">Lightningsymphony</p> <span class="verified-customer-badge"><i class="verified-checkmark"></i>Verified Customer</span> </div> </div> </li> <li class="reviewer-card"> <span class="reviewer-rating"></span> <div class="reviewer-content"> &#8220;<p>WP Forms is easy to use most of the time. But its superpower is in the custom options. All software has its learning curve! It’s on those items that reaching out to support has been awesome. You are only as good as your customer service. And WP Forms is very responsive.</p>&#8221; </div> <div class="reviewer-card-footer"> <div class="reviewer"> <p class="reviewer-name">Writer-joan</p> <span class="verified-customer-badge"><i class="verified-checkmark"></i>Verified Customer</span> </div> </div> </li> <li class="reviewer-card"> <span class="reviewer-rating"></span> <div class="reviewer-content"> &#8220;<p>WPForms is by far the best form plugin for your WordPress site. Highly recommended!</p>&#8221; </div> <div class="reviewer-card-footer"> <div class="reviewer"> <p class="reviewer-name">Arcticwolf27</p> <span class="verified-customer-badge"><i class="verified-checkmark"></i>Verified Customer</span> </div> </div> </li> <li class="reviewer-card"> <span class="reviewer-rating"></span> <div class="reviewer-content"> &#8220;<p>The plugin functions as expected and allows a decent amount of configuration for standard forms. It worked seamlessly with my WordPress/Elementor pages.</p>&#8221; </div> <div class="reviewer-card-footer"> <div class="reviewer"> <p class="reviewer-name">jhoris</p> <span class="verified-customer-badge"><i class="verified-checkmark"></i>Verified Customer</span> </div> </div> </li> </ul> <ul class="review-section-mobile"> <li class="reviewer-card"> <span class="reviewer-rating"></span> <div class="reviewer-content"> &#8220;<p>I am a WP beginner and I really appreciate being able to have and customize contact form and newsletter subscription forms so easy. Thanks!</p>&#8221; </div> <div class="reviewer-card-footer"> <div class="reviewer"> <p class="reviewer-name">Jazzigula</p> <span class="verified-customer-badge"><i class="verified-checkmark"></i>Verified Customer</span> </div> </div> </li> <li class="reviewer-card"> <span class="reviewer-rating"></span> <div class="reviewer-content"> &#8220;<p>This excellent tool for WordPress has saved me many hours developing various websites. I started with the lowest-level subscription, which worked so well that I upgraded to Pro. The item that stands out the most is the Customer Service. They were patient and worked with me when I had an unclear understanding of the documentation.<br /> Great company with a great tool.</p>&#8221; </div> <div class="reviewer-card-footer"> <div class="reviewer"> <p class="reviewer-name">Scott Yacko</p> <span class="verified-customer-badge"><i class="verified-checkmark"></i>Verified Customer</span> </div> </div> </li> <li class="reviewer-card"> <span class="reviewer-rating"></span> <div class="reviewer-content"> &#8220;<p>Just installed the plugin yesterday. After having some design issues I contacted the support. Within hours I got feedback and a working solution for all my questions! Great support!!!</p>&#8221; </div> <div class="reviewer-card-footer"> <div class="reviewer"> <p class="reviewer-name">Carlos</p> <span class="verified-customer-badge"><i class="verified-checkmark"></i>Verified Customer</span> </div> </div> </li> </ul> <a href="https://wpforms.com/user-reviews" class="view-all">View all</a> </section> </div> <div class="block-cta block footer-promo-cta"> <div class="wrapper"> <div class="content"> <div class="title"> Start Building Smarter<br>WordPress Forms </div> <div class="description"> Create and publish forms in minutes...<br>What are you waiting for? </div> <div class="action"> <a href="https://wpforms.com/pricing/" class="button button-arrow" data-vars-ga-category="Before Footer CTA" data-vars-ga-action="click" data-vars-ga-label="Get WPForms Now" > Get WPForms Now </a> <a href="https://wpforms.com/contact/" class="talk-expert" data-vars-ga-category="Before Footer CTA" data-vars-ga-action="click" data-vars-ga-label="Talk to an expert" > <span> 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