CINXE.COM
Get Help - Knowledge Base
<!DOCTYPE html> <html lang="en"> <head> <meta content="width=device-width, initial-scale=1, maximum-scale=1, user-scalable=no" name="viewport"> <meta charset="utf-8"> <meta http-equiv="X-UA-Compatible" content="IE=edge"> <title>Get Help - Knowledge Base</title> <link href="/kb/assets/bootstrap/dist/css/bootstrap.min.css" rel="stylesheet"> <link href="/kb/assets/css/main.css" rel="stylesheet"> <link href="/kb/assets/font-awesome/css/font-awesome.min.css" rel="stylesheet"> <link href="https://ssl.uh.edu/css/refresh/global.css?v=20160726" rel="stylesheet"> <link href="/kb/assets/css/kb.css" rel="stylesheet"> <script src="/kb/assets/jquery/dist/jquery.min.js"></script> <script src="/kb/assets/bootstrap/dist/js/bootstrap.min.js"></script> <script src="https://ssl.uh.edu/js/refresh/global.js?v=20160726" type="text/javascript"></script> <script src="https://cdn.jsdelivr.net/npm/vue@2.7.14/dist/vue.js"></script> <script src="https://unpkg.com/vue-resource@1.3.4"></script> </head> <body> <header class="uh-header" xmlns:xlink="http://www.w3.org/1999/xlink"> <a class="skipToContent" href="#main-content" tabindex="1">Skip to main content</a> <form action="http://www.uh.edu/search" class="global-search collapse" id="global-search" method="get" role="search"> <div class="container"> <input class="search-field" id="globalSearchField" name="q" placeholder="Search" tabindex="4" type="text" /> <input name="as_sitesearch" type="hidden" value="http://www.uh.edu/" /> <button class="search-submit" tabindex="6" type="submit"> <svg viewbox="0 0 24 24"> <use xlink:href="#icon-search" /> </svg> Submit </button> <button class="search-close" tabindex="7" type="button"> <svg viewbox="0 0 24 24"> <use xlink:href="#icon-close" /> </svg> Close </button> </div> </form> <nav class="global-nav"> <div class="container"> <div class="global-logo"> <a href="http://www.uh.edu/" tabindex="2"><img alt="University of Houston" src="https://ssl.uh.edu/images/uh-secondary.svg" /> </a> </div> <ul class="nav-tactical"> <li> <a href="https://accessuh.uh.edu/"> <svg viewbox="0 0 24 24"> <use xlink:href="#icon-accessuh" /> </svg> Login to AccessUH </a> </li> <li> <a href="http://www.uh.edu/giving/make-a-gift/"> <svg viewbox="0 0 24 24"> <path d="M19.33,12.44l0.88,0.3c0.33,0.08,0.71,0.13,1.1,0.09l0.53-0.11c0,0,0,0,0,0l0,0L24,12.26V6.05l-6.49-1.08 c-1.8-0.29-3-0.14-3.72,0.06c-0.26,0.11-0.57,0.24-0.9,0.38h0l0,0c-1.58,0.67-3.7,1.55-4.37,1.83C8.1,7.47,7.89,7.97,8.06,8.44 c0.18,0.52,0.75,0.8,1.27,0.61c0.01,0,0.01,0,0.01,0l3.14-0.94c0.37-0.1,0.72-0.2,1.03-0.28l0.2-0.05c0.76-0.2,0.99-0.24,1.83-0.07 c0.59,0.12,3.12,0.81,3.28,0.85c0.28,0.07,0.45,0.36,0.38,0.64c-0.07,0.28-0.36,0.45-0.64,0.38c-0.04-0.01-2.67-0.67-3.24-0.78 c-0.33-0.07-0.51-0.09-0.69-0.08c-0.37,0.1-0.67,0.39-0.77,0.76c-0.17,0.58,0.17,1.2,0.75,1.36c0.04,0.01,0.08,0.03,0.12,0.05 L19.33,12.44L19.33,12.44L19.33,12.44z"></path> </svg> Give to UH </a> </li> <li> <a class="nav-link-search" role="button" tabindex="3"> <svg viewbox="0 0 24 24"> <path d="M6,9.5C6,7.57,7.57,6,9.5,6S13,7.57,13,9.5S11.43,13,9.5,13S6,11.43,6,9.5z M17.59,19.71c0.39,0.39,1.02,0.39,1.41,0 L19.71,19c0.39-0.39,0.39-1.02,0-1.41l-4.68-4.68C15.64,11.91,16,10.75,16,9.5C16,5.92,13.08,3,9.5,3S3,5.92,3,9.5S5.92,16,9.5,16 c1.25,0,2.41-0.36,3.41-0.97L17.59,19.71z"></path> </svg> Search </a> </li> </ul> </div> </nav> <div class="site-name"></div> <nav class="site-nav"> <div class="container"> <button class="menu-button"> <svg viewbox="0 0 24 24"> <use xlink:href="#icon-menu">�</use> </svg> </button> </div> </nav> </header> <!-- UH HEADER --> <div class="uh-header uh-header-secondary uh-header-secondary-slate"> <div class="site-name"> <div class="container"> <a href="http://gethelp.uh.edu/kb/">University Information Technology - Get Help</a> </div> </div> </div> <!-- Header END --> <!-- Header END --> <main id="wrap" class="container"> <section class="row"> <!-- Side Nav --> <div class="nav-secondary col-xs-12 col-sm-4"> <h2 class="site-title"> <a title="NAV NAME" shape="rect" href="http://gethelp.uh.edu/kb/">Related Links</a> </h2> <nav role="navigation"> <ul> <li class=""> <a href="https://ssl.uh.edu/cougarnet-wizard/#/"> Password Reset</a> </li> <li class=""> <a href="https://accessuh.uh.edu/login.php"> Access UH</a> </li> <li class=""> <a href="http://www.uh.edu/infotech/downloads/"> Software Downloads</a> </li> <li class=""> <a href="http://www.uh.edu/infotech/about/"> About UIT </a> </li> <li class=""> <a href="http://www.uh.edu/financial/"> Costs & Financial Aid </a> </li> </ul> </nav> </div> <!-- Main Body --> <script> var urllink = 'https://gethelp.uh.edu'; function getResults() { var urls = this.urllink + '/kb/?q=' + document.getElementById('q').value; document.getElementById("search").setAttribute('action', urls); } </script> <!-- Main Body --> <article class="col-xs-12 col-sm-8" style="padding-top: 20px;" id="main" role="main"> <!-- <div class="search-card"> <form id="search" class="form-horizontal" action="" onsubmit="return getResults();"> <div class="input-group"> <input id="q" type="text" class="form-control" name="q" placeholder="Search Knowledge Base for..."> <span class="input-group-btn"> <button class="btn btn-default" type="submit">Go!</button> </span> </div> </form> </div> --> <div data-server-rendered="true"><div id="qa" class="article-card"><div class="header"><strong><span class="card-title">I am a faculty or staff member. How do I update my information in the online directory?</span></strong></div> <div class="card-content"><p><br></p><p>Individual information in the online directory comes from P.A.S.S. Faculty and Staff will be listed in the directory regardless of the privacy flag. The directory will never show personal information unless added as work information. Example: If you add your cell phone as the Main phone number field, your cell number will be shown as your work number.</p><p><br></p><p>To update your phone information,</p><ol><li>Click<strong> P.A.S.S</strong> after logging into <a href="https://accessuh.uh.edu/login.php" target="_blank">AccessUH</a>.</li><li>Under Employee Self Service, click <strong>My Personal Info</strong></li><li>Click on "<strong>Contact Details"</strong>. Review your phone numbers. The "<strong>Main"</strong> number will show in the directory.</li></ol><p><br></p><p><strong>Updates to the online directory should reflect within 24 to 48 hours.</strong></p></div> <div class="card-action clearfix" style="font-size: 12px"><span><strong>Created:</strong> Jul 25, 2014 - 9:43am </span> <span><strong>Updated:</strong> Feb 26, 2025 - 3:8am</span> <span><strong>Author:</strong> UIT Support Center</span> <span><strong>Article:</strong> 2693</span></div></div> <!----></div> <div class='helpful-card' id="kb-helpful"> <div v-if="!contributed"> <span class='card-title'> <strong> Was this article helpful? </strong> <button type="button" class="btn pull-right btn-danger" @click="updateArticle(0)">No</button> <button type="button" class="btn pull-right btn-success" @click="updateArticle(1)">Yes</button> </span> </div> <div v-if="contributed"> <p> Thank you for your feedback. <a @click="contributed = false">Click Here</a> to submit again.</p> </div> </div> </article> <!-- Main content --> </section> </main> <script> (function() { var self; this.url = 'https://gethelp.uh.edu'; self = this; var kbHelpful = new Vue({ el: '#kb-helpful', data: function() { return { helpful: '', articleId: '', contributed: false } }, methods: { updateArticle: function(value) { var articleid = window.location.pathname.split('/').pop(); this.$http.get(self.url + '/kb/api/articles/' + articleid).then(function(res) { this.helpful = res.body.data.helpful; if (value == '1') { this.helpful = this.helpful + 1; } else { this.helpful = this.helpful - 1; } this.$http.post(self.url + '/kb/api/articles/' + articleid + '/'+this.helpful).then(function(res) { this.contributed = true; }); }); } } }) }()); </script> <footer class="uh-footer uh-footer-slate"> <nav class="site-footer"> <div class="container"> <div class="contact-block"> <div class="footer-logo"> <a href="http://www.uh.edu/infotech/"><img alt="My Home Page" src="https://ssl.uh.edu/infotech/_images/_reorg-images/uh-2ndry-uit-artboard_horiz-reverse_black.svg"></a> </div> <div class="contact-info"></div> </div> <div class="footer-links"> <ul class="footer-links-list"> <li><a href="http://www.uh.edu/academics/catalog/academic-calendar/">Academic Calendar</a></li> <li><a href="http://www.uh.edu/maps/">Campus Map</a></li> <li><a href="http://www.uh.edu/emergency/">Emergency Information</a></li> <li><a href="http://www.uh.edu/infotech/about/contact-uit/">Contact UIT Now</a></li> <li><a href="http://www.uh.edu/livechat">Live Chat: UIT Help Desk</a></li> <li><a href="https://uh.edu/gethelp">Get Help: UIT Knowledge Base</a></li> <li><a href="http://www.uh.edu/infotech/help/tech-commons/">Technology Commons</a></li> <li><a href="mailto:uitsupport@uh.edu">Email: uitsupport@<abbr data-markjs="true" title="University of Houston">uh</abbr>.edu</a></li> <li><a href="tel:1-713-743-1411">Call/Text: 713-743-1411</a></li> </ul> <ul class="social-media-list"> <li> <a href="https://www.facebook.com/UH-IT-164773584928/"> <svg viewBox="0 0 24 24"> <path d="M17.1,12h-3.4c0,5.4,0,12,0,12h-5c0,0,0-6.6,0-12H6.4V7.8h2.4V5c0-2,0.9-5,5-5l3.7,0v4.1c0,0-2.2,0-2.7,0 c-0.4,0-1.1,0.2-1.1,1.2v2.5h3.8L17.1,12z"></path> </svg> </a> </li> <li> <a aria-label="X" href="https://x.com/uhit" title="X"> <svg xmlns="http://www.w3.org/2000/svg" viewBox="0 0 512 512"> <path d="M389.2 48h70.6L305.6 224.2 487 464H345L233.7 318.6 106.5 464H35.8L200.7 275.5 26.8 48H172.4L272.9 180.9 389.2 48zM364.4 421.8h39.1L151.1 88h-42L364.4 421.8z"/> </svg> </a> </li> <li> <a href="https://www.instagram.com/universityofhouston/"> <svg viewBox="0 0 24 24"> <path d="M12,5.8c-3.4,0-6.2,2.8-6.2,6.2s2.8,6.2,6.2,6.2s6.2-2.8,6.2-6.2S15.4,5.8,12,5.8z M12,15.9c-2.2,0-4-1.8-4-4s1.8-4,4-4 s4,1.8,4,4S14.2,15.9,12,15.9z M18.4,4.2c0.8,0,1.4,0.6,1.4,1.4S19.2,7,18.4,7S17,6.4,17,5.6S17.6,4.2,18.4,4.2z M22.1,2 c-1.3-1.3-3-2-5.1-2H7C2.8,0,0,2.8,0,7v9.9c0,2.1,0.7,3.9,2,5.2C3.3,23.3,5,24,7.1,24H17c2.1,0,3.8-0.7,5.1-1.9c1.3-1.3,2-3,2-5.1V7 C24,5,23.3,3.2,22.1,2z M21.8,17c0,1.5-0.5,2.7-1.3,3.5c-0.9,0.8-2.1,1.3-3.6,1.3H7.1c-1.4,0-2.7-0.4-3.5-1.3 c-0.9-0.9-1.3-2.1-1.3-3.6V7c0-1.5,0.4-2.7,1.3-3.5c0.7-0.8,2-1.3,3.4-1.3h10c1.4,0,2.7,0.5,3.5,1.3c0.8,0.9,1.3,2.1,1.3,3.5V17z"></path> </svg> </a> </li> </ul> </div> </div> </nav> <system-region name="DEFAULT"> <!-- start global-footer include --> <nav class="global-footer"> <div class="container"> <p class="copyright">©2024 University of Houston. All rights reserved.</p> <ul class="nav-required"> <li class="nav-item-highlighted"><a href="https://uh.edu/web-update/report-a-problem/">Report a problem with this page</a></li> <li><a href="https://www.texas.gov/" rel="noopener" target="_blank">Texas.gov</a></li> <li><a href="https://gov.texas.gov/organization/hsgd" rel="noopener" target="_blank">Texas Homeland Security</a></li> <li><a href="https://www.tsl.texas.gov/trail/index.html" rel="noopener" target="_blank">TRAIL</a></li> <li><a href="https://sao.fraud.texas.gov/ReportFraud/" rel="noopener" target="_blank">Fraud Reporting</a></li> <li><a href="https://www.uhsystem.edu/fraud-non-compliance/" rel="noopener" target="_blank">Fraud & Non-Compliance Hotline</a></li> <li><a href="https://www.sos.state.tx.us/linkpolicy.shtml" rel="noopener" target="_blank">Linking Notice</a></li> <li><a href="http://uhsystem.edu/privacy-notice/" rel="noopener" target="_blank">Privacy Notice</a></li> <li><a href="https://uhsystem.edu/legal-affairs/general-counsel/public-information-act/" rel="noopener" target="_blank">Open Records/Public Information Act</a></li> <li><a href="https://apps.highered.texas.gov/resumes/">Institutional Résumé</a></li> <li><a href="http://www.uh.edu/finance/pages/State_Report.htm">Required Reports</a></li> <li><a href="https://www.uh.edu/equal-opportunity/eir-accessibility/">Electronic & Information Resources Accessibility</a></li> <li><a href="https://www.uh.edu/sexual-misconduct-reporting-form/">Discrimination and Sexual Misconduct Reporting and Awareness</a></li> <li><a href="https://www.uh.edu/policies/">University Policies</a></li> </ul> </div> </nav> <!-- end global-footer include --> <script src="https://ssl.uh.edu/scripts/ga.js" type="text/javascript"></script> </system-region> </footer> </body> </html>