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<!doctype html> <html lang="en"> <head> <title>OAIC</title> <!-- Misc Metadata --> <meta charset="utf-8"> <meta name="mobile-web-app-capable" content="yes"> <meta name="viewport" content="width=device-width, initial-scale=1.0, maximum-scale=1.0, minimum-scale=1.0"> <meta http-equiv="X-UA-Compatible" content="IE=edge,chrome=1"> <!-- Global Default Metadata --> <meta name="dcterms.title" content="OAIC"> <meta name="dcterms.creator" content="OAIC"> <meta name="dcterms.created" content="2022-01-21T13:43:19+11:00"> <meta name="dcterms.modified" content="2024-08-30T08:53:59+10:00"> <meta name="dcterms.issued" content="2023-09-20T09:40:55+10:00"> <meta name="dcterms.format" content="HTML"> <meta name="dcterms.identifier" content="https://www.oaic.gov.au"> <!-- Custom Metadata --> <!-- Page //--> <!-- SEO //--> <meta name="publishedDate" content="20 September 2023"> <meta name="publishedDate_ISO" content="2023-09-20T00:00:00+10:00"> <meta name="description" content="We promote and uphold your rights to access government-held information and have your personal information protected" /> <meta name="pdISO" content="2023-09-20T00:00:00+10:00" /> <meta name="robots" content="" /> <!-- Chapter navigation //--> <meta name="chapter-nav" content="no" /> <meta name="chapter-nav-prev" content="" /> <meta name="chapter-nav-next" content="" /> <meta name="chapter-nav-prev-btn-text" content="Previous chapter" /> <meta name="chapter-nav-next-btn-text" content="Next chapter" /> <meta name="background_color" content="chapter-navigation__wrapper--white" /> <!-- Media //--> <meta name="show-related-articles" content="no" /> <meta name="topic" content="" /> <meta name="contentType" content="" /> <meta name="featuredNews" content="no" /> <meta name="author-name" content="" /> <meta name="author-title" content="" /> <meta name="author-image" content="" /> <!-- Search //--> <meta name="type" content="web" /> <!-- Feedback //--> <meta name="showFeedbackWidget" content="yes" /> <meta name="showShareWidget" content="yes" /> <!-- Site //--> <!-- Utility Nav Links //--> <!-- Google+ Schema.org Data | https://developers.google.com/+/web/snippet/article-rendering --> <meta itemprop="name" content="OAIC" /> <meta itemprop="description" content="We promote and uphold your rights to access government-held information and have your personal information protected" /> <meta itemprop="image" content="" /> <!-- Twitter Card Data | https://dev.twitter.com/cards/types/summary --> <meta name="twitter:card" content="summary" /> <meta name="twitter:site" content="@OAICgov" /> <meta name="twitter:title" content="OAIC" /> <meta name="twitter:description" content="We promote and uphold your rights to access government-held information and have your personal information protected" /> <meta name="twitter:image" content="" /> <!-- Open Graph Data | http://ogp.me/ --> <meta property="og:title" content="OAIC" /> <meta property="og:type" content="website" /> <meta property="og:url" content="https://www.oaic.gov.au" /> <meta property="og:image" content="" /> <meta property="og:description" content="We promote and uphold your rights to access government-held information and have your personal information protected" /> <meta property="og:site_name" content="OAIC" /> <meta property="article:published_time" content="2023-09-20T09:40:55+10:00" /> <meta property="article:modified_time" content="2024-08-30T08:53:59+10:00" /> <meta property="article:tag" content="" /> <meta name="theme-color" content="#fafafa"> <!-- Readspeaker --> <script src="//cdn-oc.readspeaker.com/script/9755/webReader/webReader.js?pids=wr" type="text/javascript" id="rs_req_Init"></script> <!-- Google Tag Manager --> <script>(function(w,d,s,l,i){w[l]=w[l]||[];w[l].push({'gtm.start': new Date().getTime(),event:'gtm.js'});var f=d.getElementsByTagName(s)[0], j=d.createElement(s),dl=l!='dataLayer'?'&l='+l:'';j.async=true;j.src= 'https://www.googletagmanager.com/gtm.js?id='+i+dl;f.parentNode.insertBefore(j,f); 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To find out more, read our <a href="https://www.oaic.gov.au/about-the-OAIC/our-corporate-information/plans-policies-and-procedures/privacy-policy">privacy policy</a>.</p> </div> <button class="cookie-banner__close primary-button" id="close-cookie-banner" aria-label="Close and accept cookie policy">Close</button> </div> </section> <!-- Cookie banner end --> <!-- Skip to content start --> <div class="skip-to-content"> <a href="#main-content-area" class="skip-to-content__link visuallyhidden focusable">Skip to main content</a> </div> <!-- Skip to content end --> <div class="page-wrapper"> <!-- Notification banner start --> <!-- Notification banner end --> <!-- Header start --> <!--noindex--> <header class="site-header"> <div class="utility-nav"> <div class="utility-nav__wrapper"> <a href="/news" class="utility-nav__link ">News</a> <a href="/about-the-OAIC/join-our-team" class="utility-nav__link ">Join our team</a> <a href="/contact-us" class="utility-nav__link ">Contact us</a> </div> </div> <div class="header-content"> <a href="https://www.oaic.gov.au" class="header-logo"> <img src="https://www.oaic.gov.au/__data/assets/file/0020/13664/oaic-header-logo.svg" alt="OAIC - Australian Government - Office of the Australian Information Commissioner"> </a> <button class="mobile-menu" aria-controls="header-nav" aria-expanded="false"> <img class="menu-icon menu-icon--burger" src="https://www.oaic.gov.au/__data/assets/git_bridge/0012/12063/mysource_files/hamburger-menu.svg" alt="open menu"> <img class="menu-icon menu-icon--close" src="https://www.oaic.gov.au/__data/assets/git_bridge/0012/12063/mysource_files/cancel-icon-white.svg" alt="close menu"> </button> <div class="search-container search-container--header"> <form class="input-form" action="https://www.oaic.gov.au/search" data-action="https://www.oaic.gov.au/search?SQ_ASSET_CONTENTS_RAW"> <input name="query" autocomplete="off" id="autoComplete" placeholder="Search…" class="search-box" aria-label="Search input" data-autocomplete-endpoint="https://dxp-au-search.funnelback.squiz.cloud/s/suggest.json?collection=113e9365-ffcc-4320-a995-5c1b98bea3bb~sp-oaic-web-new&profile=auto-completion-global&fmt=json%2B%2B&alpha=0.5&show=10"> <input type="hidden" name="form" value="result"> <button type="button" id="clear-text-btn" class="cancel-logo" aria-label="Clear text"> <img src="https://www.oaic.gov.au/__data/assets/file/0022/13666/cancel-icon.svg" alt="clear text cancel icon"> </button> <button type="submit" aria-label="Submit search"> <img class="search-icon" src="https://www.oaic.gov.au/__data/assets/file/0023/13667/search-outline.svg" alt="search icon thst submits form"> </button> </form> </div> <div id="header-nav" class="header-nav"> <nav class="header-nav__nav"> <div class="header-nav__item"> <a href="https://www.oaic.gov.au" class="header-nav__link current " > Home </a> </div> <div class="header-nav__item"> <button class="header-nav__button " aria-expanded="false" > Privacy <div class="header-nav__mobile-toggle"> <img src="https://www.oaic.gov.au/__data/assets/git_bridge/0012/12063/mysource_files/icon-plus-white.svg" class="icon-plus" alt="expand menu"> <img src="https://www.oaic.gov.au/__data/assets/git_bridge/0012/12063/mysource_files/icon-plus-white.svg" class="icon-minus" alt="collapse menu"> </div> <div class="header-nav__desktop-toggle"> <img src="https://www.oaic.gov.au/__data/assets/git_bridge/0012/12063/mysource_files/chevron-down-white.svg" alt="expand menu"> </div> </button> <div class="header-nav__sub"> <div class="header-nav__sub-wrapper"> <div class="header-nav__sub-first"> <a href="https://www.oaic.gov.au/privacy" class="header-nav__sub-link"> Privacy </a> </div> <div class="header-nav__sub-grid"> <a href="https://www.oaic.gov.au/privacy/your-privacy-rights" class="header-nav__sub-link"> Your privacy rights </a> <a href="https://www.oaic.gov.au/privacy/privacy-complaints" class="header-nav__sub-link"> Privacy complaints </a> <a href="https://www.oaic.gov.au/privacy/australian-privacy-principles" class="header-nav__sub-link"> Australian Privacy Principles </a> <a href="https://www.oaic.gov.au/privacy/privacy-guidance-for-organisations-and-government-agencies" class="header-nav__sub-link"> Privacy guidance for organisations and government agencies </a> <a href="https://www.oaic.gov.au/privacy/notifiable-data-breaches" class="header-nav__sub-link"> Notifiable data breaches </a> <a href="https://www.oaic.gov.au/privacy/privacy-legislation" class="header-nav__sub-link"> Privacy legislation </a> <a href="https://www.oaic.gov.au/privacy/privacy-assessments-and-decisions" class="header-nav__sub-link"> Privacy assessments and decisions </a> <a href="https://www.oaic.gov.au/privacy/privacy-registers" class="header-nav__sub-link"> Privacy registers </a> </div> </div> </div> </div> <div class="header-nav__item"> <button class="header-nav__button " aria-expanded="false" > Freedom of information <div class="header-nav__mobile-toggle"> <img src="https://www.oaic.gov.au/__data/assets/git_bridge/0012/12063/mysource_files/icon-plus-white.svg" class="icon-plus" alt="expand menu"> <img src="https://www.oaic.gov.au/__data/assets/git_bridge/0012/12063/mysource_files/icon-plus-white.svg" class="icon-minus" alt="collapse menu"> </div> <div class="header-nav__desktop-toggle"> <img src="https://www.oaic.gov.au/__data/assets/git_bridge/0012/12063/mysource_files/chevron-down-white.svg" alt="expand menu"> </div> </button> <div class="header-nav__sub"> <div class="header-nav__sub-wrapper"> <div class="header-nav__sub-first"> <a href="https://www.oaic.gov.au/freedom-of-information" class="header-nav__sub-link"> Freedom of information </a> </div> <div class="header-nav__sub-grid"> <a href="https://www.oaic.gov.au/freedom-of-information/your-freedom-of-information-rights" class="header-nav__sub-link"> Your freedom of information rights </a> <a href="https://www.oaic.gov.au/freedom-of-information/how-to-access-government-information" class="header-nav__sub-link"> How to access government information </a> <a href="https://www.oaic.gov.au/freedom-of-information/freedom-of-information-guidance-for-government-agencies" class="header-nav__sub-link"> Freedom of information guidance for government agencies </a> <a href="https://www.oaic.gov.au/freedom-of-information/freedom-of-information-legislation-and-determinations" class="header-nav__sub-link"> Freedom of information legislation and determinations </a> <a href="https://www.oaic.gov.au/freedom-of-information/information-commissioner-decisions-and-reports" class="header-nav__sub-link"> Information Commissioner decisions and reports </a> <a href="https://www.oaic.gov.au/freedom-of-information/freedom-of-information-statistics-for-the-oaic" class="header-nav__sub-link"> Freedom of information statistics for the OAIC </a> </div> </div> </div> </div> <div class="header-nav__item"> <button class="header-nav__button " aria-expanded="false" > Consumer Data Right <div class="header-nav__mobile-toggle"> <img src="https://www.oaic.gov.au/__data/assets/git_bridge/0012/12063/mysource_files/icon-plus-white.svg" class="icon-plus" alt="expand menu"> <img src="https://www.oaic.gov.au/__data/assets/git_bridge/0012/12063/mysource_files/icon-plus-white.svg" class="icon-minus" alt="collapse menu"> </div> <div class="header-nav__desktop-toggle"> <img src="https://www.oaic.gov.au/__data/assets/git_bridge/0012/12063/mysource_files/chevron-down-white.svg" alt="expand menu"> </div> </button> <div class="header-nav__sub"> <div class="header-nav__sub-wrapper"> <div class="header-nav__sub-first"> <a href="https://www.oaic.gov.au/consumer-data-right" class="header-nav__sub-link"> Consumer Data Right </a> </div> <div class="header-nav__sub-grid"> <a href="https://www.oaic.gov.au/consumer-data-right/information-for-consumers" class="header-nav__sub-link"> Information for consumers </a> <a href="https://www.oaic.gov.au/consumer-data-right/consumer-data-right-complaints" class="header-nav__sub-link"> Consumer Data Right complaints </a> <a href="https://www.oaic.gov.au/consumer-data-right/consumer-data-right-guidance-for-business" class="header-nav__sub-link"> Consumer Data Right guidance for business </a> <a href="https://www.oaic.gov.au/consumer-data-right/consumer-data-right-legislation,-regulation-and-definitions" class="header-nav__sub-link"> Consumer Data Right legislation, regulation and definitions </a> <a href="https://www.oaic.gov.au/consumer-data-right/consumer-data-right-assessments" class="header-nav__sub-link"> Consumer Data Right assessments </a> </div> </div> </div> </div> <div class="header-nav__item"> <a href="https://www.oaic.gov.au/digital-id" class="header-nav__link " > Digital ID </a> </div> <div class="header-nav__item"> <button class="header-nav__button " aria-expanded="false" > Engage with us <div class="header-nav__mobile-toggle"> <img src="https://www.oaic.gov.au/__data/assets/git_bridge/0012/12063/mysource_files/icon-plus-white.svg" class="icon-plus" alt="expand menu"> <img src="https://www.oaic.gov.au/__data/assets/git_bridge/0012/12063/mysource_files/icon-plus-white.svg" class="icon-minus" alt="collapse menu"> </div> <div class="header-nav__desktop-toggle"> <img src="https://www.oaic.gov.au/__data/assets/git_bridge/0012/12063/mysource_files/chevron-down-white.svg" alt="expand menu"> </div> </button> <div class="header-nav__sub"> <div class="header-nav__sub-wrapper"> <div class="header-nav__sub-first"> <a href="https://www.oaic.gov.au/engage-with-us" class="header-nav__sub-link"> Engage with us </a> </div> <div class="header-nav__sub-grid"> <a href="https://www.oaic.gov.au/engage-with-us/consultations" class="header-nav__sub-link"> Consultations </a> <a href="https://www.oaic.gov.au/engage-with-us/submissions" class="header-nav__sub-link"> Submissions </a> <a href="https://www.oaic.gov.au/engage-with-us/translations" class="header-nav__sub-link"> Translations </a> <a href="https://www.oaic.gov.au/engage-with-us/events" class="header-nav__sub-link"> Events </a> <a href="https://www.oaic.gov.au/engage-with-us/networks" class="header-nav__sub-link"> Networks </a> <a href="https://www.oaic.gov.au/engage-with-us/research-and-training-resources" class="header-nav__sub-link"> Research and training resources </a> </div> </div> </div> </div> <div class="header-nav__item"> <button class="header-nav__button " aria-expanded="false" > About the OAIC <div class="header-nav__mobile-toggle"> <img src="https://www.oaic.gov.au/__data/assets/git_bridge/0012/12063/mysource_files/icon-plus-white.svg" class="icon-plus" alt="expand menu"> <img src="https://www.oaic.gov.au/__data/assets/git_bridge/0012/12063/mysource_files/icon-plus-white.svg" class="icon-minus" alt="collapse menu"> </div> <div class="header-nav__desktop-toggle"> <img src="https://www.oaic.gov.au/__data/assets/git_bridge/0012/12063/mysource_files/chevron-down-white.svg" alt="expand menu"> </div> </button> <div class="header-nav__sub"> <div class="header-nav__sub-wrapper"> <div class="header-nav__sub-first"> <a href="https://www.oaic.gov.au/about-the-OAIC" class="header-nav__sub-link"> About the OAIC </a> </div> <div class="header-nav__sub-grid"> <a href="https://www.oaic.gov.au/about-the-OAIC/what-we-do" class="header-nav__sub-link"> What we do </a> <a href="https://www.oaic.gov.au/about-the-OAIC/who-we-are" class="header-nav__sub-link"> Who we are </a> <a href="https://www.oaic.gov.au/about-the-OAIC/join-our-team" class="header-nav__sub-link"> Join our team </a> <a href="https://www.oaic.gov.au/about-the-OAIC/access-our-information" class="header-nav__sub-link"> Access our information </a> <a href="https://www.oaic.gov.au/about-the-OAIC/our-regulatory-approach" class="header-nav__sub-link"> Our regulatory approach </a> <a href="https://www.oaic.gov.au/about-the-OAIC/our-corporate-information" class="header-nav__sub-link"> Our corporate information </a> <a href="https://www.oaic.gov.au/about-the-OAIC/information-policy" class="header-nav__sub-link"> Information policy </a> <a href="https://www.oaic.gov.au/about-the-OAIC/serving-legal-documents-on-the-australian-information-commissioner" class="header-nav__sub-link"> Serving legal documents on the Australian Information Commissioner </a> </div> </div> </div> </div> <div class="header-nav__item header-nav__item--mobile-only"> <a href="/news" class="header-nav__link">News</a> </div> <div class="header-nav__item header-nav__item--mobile-only"> <a href="/about-the-OAIC/join-our-team" class="header-nav__link">Join our team</a> </div> <div class="header-nav__item header-nav__item--mobile-only"> <a href="/contact-us" class="header-nav__link">Contact us</a> </div> </nav> </div> </div> </header> <div class="nav-close-overlay"></div> <!--endnoindex--> <!-- Header end --> <main class="main"> <!-- Body start --> <div id="main-content-area" class="page-content-homepage"> <div class="homepage-banner" style="background-image: linear-gradient(90deg, rgba(0, 42, 58, 0.8) 57.81%, rgba(0, 42, 58, 0) 86.46%), url('https://www.oaic.gov.au/__data/assets/image/0026/39455/OAIC-homepage-01-about-oaic.jpg');"> <div class="content"> <h1 class="banner-title">We’re the independent national regulator for privacy and freedom of information.</h1> <p class="banner-text">We promote and uphold your rights to access government-held information and have your personal information protected.</p> <div class="info-buttons"> <div class="social-buttons"> <a href="https://www.facebook.com/OAICgov" rel="noopener noreferrer" class="social-button"><img src="https://www.oaic.gov.au/__data/assets/file/0009/12501/facebook.svg" alt="Facebook" class="icon"></a> <a href="https://twitter.com/OAICgov" rel="noopener noreferrer" class="social-button"><img src="https://www.oaic.gov.au/__data/assets/file/0011/12503/x-logo.svg" alt="Twitter" class="icon"></a> <a href="https://www.youtube.com/user/oaicgov" rel="noopener noreferrer" class="social-button"><img src="https://www.oaic.gov.au/__data/assets/file/0012/12504/youtube.svg" alt="Youtube" class="icon"></a> <a href="https://au.linkedin.com/company/office-of-the-australian-information-commissioner" rel="noopener noreferrer" class="social-button"><img src="https://www.oaic.gov.au/__data/assets/file/0010/12502/linkedin.svg" alt="LinkedIn" class="icon"></a> <a href="https://www.instagram.com/oaicgov/" rel="noopener noreferrer" class="social-button"><img src="https://www.oaic.gov.au/__data/assets/file/0022/91363/Instagram.svg" alt="Instagram" class="icon"></a> </div> </div> <div class="cards"> <a href="https://www.oaic.gov.au/privacy/privacy-complaints/lodge-a-privacy-complaint-with-us" class="feature-cards__tile-links"> <h3 class="feature-cards__heading">Make a privacy complaint</h3> <div class="card-button"><img src="https://www.oaic.gov.au/__data/assets/file/0020/12548/arrow.svg" alt="" aria-hidden="true" class="icon"></div> </a> <a href="https://www.oaic.gov.au/privacy/notifiable-data-breaches/report-a-data-breach" class="feature-cards__tile-links"> <h3 class="feature-cards__heading">Report a data breach</h3> <div class="card-button"><img src="https://www.oaic.gov.au/__data/assets/file/0020/12548/arrow.svg" alt="" aria-hidden="true" class="icon"></div> </a> <a href="https://www.oaic.gov.au/freedom-of-information/your-freedom-of-information-rights/freedom-of-information-reviews/information-commissioner-review" class="feature-cards__tile-links"> <h3 class="feature-cards__heading">Apply for an Information Commissioner review</h3> <div class="card-button"><img src="https://www.oaic.gov.au/__data/assets/file/0020/12548/arrow.svg" alt="" aria-hidden="true" class="icon"></div> </a> </div> </div> </div> <div class="banner-padding" style="background-color: #F7F7F7;"></div> <!-- /.homepage-banner --><div class="help-and-advice"> <h2 class="help-and-advice__heading">Learn about ...</h2> <div class="wrapper"> <div class="buttonWrapper"> <button class="tab-button" data-id="Privacy">Privacy</button> <button class="tab-button " data-id="Freedom_of_information">Freedom of information</button> <button class="tab-button" data-id="Consumer_Data_Right">Consumer Data Right</button> </div> <div class="contentWrapper"> <div class="content" id="Privacy"> <div class="latest-news-tabbed"> <div class="cards"> <div class="card featured" style="grid-column: 1;"> <div class="image"> <script type="text/javascript" style="display:none"> //<![CDATA[ window.__mirage2 = {petok:"MjDY_XpXt.qr5WkdKAydkBSIAabdvC.n1Q1iDigGvQs-1800-0.0.1.1"}; //]]> </script> <script type="text/javascript" src="https://ajax.cloudflare.com/cdn-cgi/scripts/04b3eb47/cloudflare-static/mirage2.min.js"></script> <img class="card-img" alt="" 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