Requesting a review | Office of the Children's Guardian

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href="/specialised-substitute-residential-care">Find a provider near you</a> </li> <li class="main-menu__item"> <a class="main-menu__link " href="/organisations/specialised-substitute-residential-care/about-ssrc">About specialised substitute residential care</a> </li> <li class="main-menu__item"> <a class="main-menu__link " href="/organisations/specialised-substitute-residential-care/become-specialised-substitute-residential">Become a specialised substitute residential care provider</a> </li> <li class="main-menu__item"> <a class="main-menu__link " href="/organisations/specialised-substitute-residential-care/information-ssrc-providers">Information for providers</a> </li> <li class="main-menu__item"> <a class="main-menu__link " href="/organisations/specialised-substitute-residential-care/ssrc-register">SSRC register</a> </li> </ul> </li> <li class="main-menu__item main-menu__item--with-sub "> <a class="main-menu__link main-menu__link--with-sub " href="/organisations/employing-children-acting-and-modelling">Employing children</a> <span class="expand-sub"></span> <ul class="menu_item_list menu_third_level"> <li class="main-menu__item"> <a class="main-menu__link " href="/organisations/employing-children-acting-and-modelling/steps-employing-children">Steps to employing children</a> </li> <li class="main-menu__item"> <a class="main-menu__link " href="/organisations/employing-children-acting-and-modelling/7-days-notice-employ-child">Give 7 days notice to employ a child</a> </li> <li class="main-menu__item"> <a class="main-menu__link " href="/organisations/employing-children-acting-and-modelling/authority-employ-children">Apply for an authority to employ children</a> </li> <li class="main-menu__item"> <a class="main-menu__link " href="/organisations/employing-children-acting-and-modelling/register-authorised-employers">Register of authorised employers</a> </li> <li class="main-menu__item"> <a class="main-menu__link " 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href="/working-children-check/applicant">Working with Children Check</a> </li> <li class="main-menu__item"> <a class="main-menu__link " href="/employees-and-volunteers/my-part-creating-child-safe-organisations">My part in creating Child Safe Organisations</a> </li> <li class="main-menu__item"> <a class="main-menu__link " href="/employees-and-volunteers/how-report-concern">How to report a concern</a> </li> <li class="main-menu__item main-menu__item--with-sub "> <a class="main-menu__link main-menu__link--with-sub " href="/employees-and-volunteers/reportable-allegation-against-employee">Reportable allegation against an employee</a> <span class="expand-sub"></span> <ul class="menu_item_list menu_third_level"> <li class="main-menu__item"> <a class="main-menu__link " href="/employees-and-volunteers/reportable-allegation-against-employee/process-and-support">Process and support</a> </li> </ul> </li> </ul> </div> </div> </li> <li class="main-menu__item main-menu__item--with-sub has-content"> <div class="main-menu__link main-menu__link--with-sub two-columns main-menu-first-level" > Parents & carers </div> <span class="expand-sub"></span> <div class="menu_second_level__wrapper container sustained"> <div class="container"> <div class="mega-menu-title"> <a href="/parents-and-carers">Parents & carers</a> <div class="main-menu__item-content">     <div class="clearfix text-formatted field field--name-field-introduction field--type-text-long field--label-hidden field__item"><p>Information for families wanting to access child safe services.</p></div>  </div> </div> <ul class="menu_item_list menu_second_level"> <li class="main-menu__item"> <a class="main-menu__link " href="/parents-and-carers/what-parents-need-know-about-working-children-check">What parents need to know about the Working with Children Check</a> </li> <li class="main-menu__item"> <a class="main-menu__link " href="/parents-and-carers/how-spot-child-safe-organisation">How to spot a child safe organisation</a> </li> <li class="main-menu__item"> <a class="main-menu__link " href="/parents-and-carers/how-parents-can-raise-concern">How parents can raise a concern</a> </li> <li class="main-menu__item"> <a class="main-menu__link " href="/parents/childrens-modelling-and-acting">Children’s modelling and acting</a> </li> <li class="main-menu__item"> <a class="main-menu__link " href="https://wwccheck.ocg.nsw.gov.au/VerifyIndividual">Verify a WWCC</a> </li> <li class="main-menu__item main-menu__item--with-sub "> <a class="main-menu__link main-menu__link--with-sub " href="/parents-and-carers/foster-carers">Foster carers</a> <span class="expand-sub"></span> <ul class="menu_item_list menu_third_level"> <li class="main-menu__item"> <a class="main-menu__link " href="/statutory-out-home-care-and-adoption/carers-register/information-carers-about-carers-register">Information for carers about the Carers Register</a> </li> </ul> </li> <li class="main-menu__item main-menu__item--with-sub "> <a class="main-menu__link main-menu__link--with-sub " href="https://ocg.nsw.gov.au/parents-and-carers/about-overnight-respite-care">About overnight respite care</a> <span class="expand-sub"></span> <ul class="menu_item_list menu_third_level"> <li class="main-menu__item"> <a class="main-menu__link " href="/specialised-substitute-residential-care">Find a service provider near you</a> </li> </ul> </li> <li class="main-menu__item"> <a class="main-menu__link " href="/parents-and-carers/children-statutory-out-home-care">Children in statutory out-of-home care</a> </li> </ul> </div> </div> </li> <li class="main-menu__item main-menu__item--with-sub has-content"> <div class="main-menu__link main-menu__link--with-sub two-columns main-menu-first-level" > Training & resources </div> <span class="expand-sub"></span> <div class="menu_second_level__wrapper container sustained"> <div class="container"> <div class="mega-menu-title"> <a href="/training-and-resources">Training & resources</a> <div class="main-menu__item-content">     <div class="clearfix text-formatted field field--name-field-introduction field--type-text-long field--label-hidden field__item"><p>Free tools you and your organisation can use to improve your child-safe approach.</p></div>  </div> </div> <ul class="menu_item_list menu_second_level"> <li class="main-menu__item main-menu__item--with-sub "> <a class="main-menu__link main-menu__link--with-sub " href="/events">Training</a> <span class="expand-sub"></span> <ul class="menu_item_list menu_third_level"> <li class="main-menu__item"> <a class="main-menu__link " href="/training-and-resources/past-event-recordings">Past event recordings</a> </li> <li class="main-menu__item"> <a class="main-menu__link " href="https://forms.office.com/Pages/ResponsePage.aspx?id=aHr5Hqvo7UShbbV5_i182NtGct4kGndDrVchRizeFgpUOEhZUEpCTTZUNkpSRkFYUzdQMjNPSEFIWC4u">Request training</a> </li> </ul> </li> <li class="main-menu__item"> <a class="main-menu__link " href="/our-resources">Resources</a> </li> <li class="main-menu__item"> <a class="main-menu__link " href="/training-and-resources/elearning">eLearning</a> </li> </ul> </div> </div> </li> </ul> </div> </nav>  </div>  </div> </header>  </header>     <div class="region region-pre-content">     <div data-drupal-messages-fallback class="hidden"></div>  </div>  <main role="main" class="main-content__wrapper has-sidebar sidebar-second padding-horizontal"> <div class="container"> <span id="main-content" tabindex="-1"></span> <div class="layout-content">     <div class="region region-content">          <div id="block-ocg-content" class="block block-system block-system-main-block">     <article data-history-node-id="1331" about="/ndis-worker-check-ndiswc/ndiswc-application-assessment/requesting-review" class="node node--type-ndiswc-flexible-content-page node--view-mode-full"> <div class="node__content">                 <div class="breadcrumbs__wrapper padding-horizontal"> <div class="breadcrumbs__container container"> <nav class="breadcrumb" role="navigation" aria-labelledby="system-breadcrumb"> <span id="system-breadcrumb" class="visually-hidden">Breadcrumb</span> <ol> <li> <a title="Go to Home page" href="/">Home</a> </li> <li> <a title="Go to NDIS Worker Check (NDISWC) page" href="/ndiswc">NDIS Worker Check (NDISWC)</a> </li> <li> <a title="Go to NDISWC - application assessment page" href="/ndis-worker-check-ndiswc/ndiswc-application-assessment">NDISWC - application assessment</a> </li> <li> <span>Requesting a review</span> </li> </ol> </nav> </div> </div>  <article aria-label="banner" class="paragraph-wrapper paragraph-banner__wrapper"> <div class="paragraph-content paragraph-banner__content"> <div class="paragraph-banner__info" style="background-color: #002664;"> <div class="paragraph-banner__title "> <h1>Requesting a review</h1> </div> <div class="paragraph-banner__intro intro-text">     <div class="clearfix text-formatted field field--name-field-introduction field--type-text-long field--label-hidden field__item"><p>This page contains information about internal and external reviews, and early applications.<br>  </p> </div>  </div> </div> <div class="paragraph-banner__image">     <div class="field field--name-field-banner-image field--type-entity-reference field--label-hidden field__item">     <article class="media media--type-image media--view-mode-banner-image">     <div class="field field--name-field-media-image field--type-image field--label-visually_hidden"> <div class="field__label visually-hidden">Image</div> <div class="field__item">       <picture> <source srcset="/sites/default/files/styles/banner_responsive_image_xl_1200px_/public/2023-10/website_banner_justice.webp?h=58d1fb95&itok=1vjMxB4U 1x" media="all and (min-width: 1350px)" type="image/webp" width="1200" height="510"/> <source srcset="/sites/default/files/styles/banner_responsive_image_larger_1024px_/public/2023-10/website_banner_justice.webp?h=58d1fb95&itok=6B-5AF22 1x" media="all and (min-width: 1200px) and (max-width: 1349px)" type="image/webp" width="1024" height="435"/> <source srcset="/sites/default/files/styles/banner_responsive_image_medium/public/2023-10/website_banner_justice.webp?h=58d1fb95&itok=zPdpzBb- 1x" media="all and (min-width: 1024px) and (max-width: 1199px)" type="image/webp" width="768" height="326"/> <source srcset="/sites/default/files/styles/banner_responsive_image_xl_1200px_/public/2023-10/website_banner_justice.png?h=58d1fb95&itok=1vjMxB4U 1x" media="all and (min-width: 1350px)" type="image/png" width="1200" height="510"/> <source srcset="/sites/default/files/styles/banner_responsive_image_larger_1024px_/public/2023-10/website_banner_justice.png?h=58d1fb95&itok=6B-5AF22 1x" media="all and (min-width: 1200px) and (max-width: 1349px)" type="image/png" width="1024" height="435"/> <source srcset="/sites/default/files/styles/banner_responsive_image_medium/public/2023-10/website_banner_justice.png?h=58d1fb95&itok=zPdpzBb- 1x" media="all and (min-width: 1024px) and (max-width: 1199px)" type="image/png" width="768" height="326"/>    <img data-parent-fit="cover" width="1500" height="563" src="data:image/gif;base64,R0lGODlhAQABAIABAP///wAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==" alt="Scales of justice" loading="lazy" typeof="foaf:Image" />  </picture>   </div> </div>  </article>  </div>  </div> </div> </article>       <div class="field field--name-field-introduction field--type-entity-reference-revisions field--label-hidden field__item">     <article aria-label="Introduction" class="paragraph-wrapper paragraph-introduction__wrapper margin-vertical padding-horizontal"> <div class="paragraph-content paragraph-introduction__content container intro-text">     <div class="clearfix text-formatted field field--name-field-introduction field--type-text-long field--label-hidden field__item"><p>Select from the topics below to view the information.<br>  </p> </div>  </div> </article>  </div>      <div aria-label="Sections on this page" class="paragraph-wrapper field-on-this-page__wrapper margin-vertical padding-horizontal"> <div class="field-content field-on-this-page__content container"> <div class="h4">On this page</div> <ul class="field-on-this-page__list"></ul> </div> </div>      <div class="field field--name-field-content field--type-entity-reference-revisions field--label-hidden field__items"> <div class="field__item">     <div class="paragraph-wrapper paragraph-accordion__wrapper margin-vertical padding-horizontal"> <div class="paragraph-content paragraph-accordion__content container "> <div class="accordion"> <div class="paragraph-accordion__title-wrapper"> <span class="open-all">Open all</span> </div> <dl class="accordion-item__wrapper collapsed"> <div class="accordion-item "> <dt class="accordion-term clearfix"><div class="accordion-term__content"> Decisions that can be reviewed </div> </dt> <dd class="accordion-def"><div class="dl-def__wrap"><p>The following decisions <strong>can be reviewed</strong>:</p> <ul> <li>A decision to issue an exclusion</li> <li>A decision to issue an interim bar or suspension, after it has been in place for more than 6 months</li> <li>A decision to cancel an application or clearance</li> </ul> <p>The following <strong>cannot be reviewed</strong>:</p> <ul> <li>A decision to issue an exclusion because of a disqualifying offence</li> <li>A decision to issue an exclusion where there are pending criminal proceedings for a presumptively disqualifying or disqualifying offence</li> <li>A decision to issue an interim bar or suspension, if it has been in place for less than 6 months</li> <li>A decision to cancel an application because it is invalid</li> <li>If we have not yet made a decision about your NDIS Worker Check</li> </ul> <p><br /> You first need to apply for an 'internal review' of your eligible decision. Following this, if you are still unsatisfied with the outcome, you can then apply for an 'external review'.</p> <p> </p> </div></dd> </div> <div class="accordion-item "> <dt class="accordion-term clearfix"><div class="accordion-term__content"> Internal review </div> </dt> <dd class="accordion-def"><div class="dl-def__wrap"><p>If you wish to have your eligible decision reviewed, you can apply for an internal review. An internal review is a review by us. It will be conducted by someone independent of the original decision.</p> <p>You must lodge an application for internal review:</p> <ul> <li>within 28 days of the decision (unless we give permission for a review outside this time frame)</li> <li>more than 6 months after the decision to impose an interim bar or suspension was made</li> <li>online via your <a href="https://account.service.nsw.gov.au/">MyServiceNSW account</a> and pay the fee ($20).</li> </ul> <p>An internal review usually involves:</p> <ul> <li>the reviewer looking at all information that is already available</li> <li>the reviewer asking you to provide any new or additional information that you consider is relevant and should be considered</li> <li>the reviewer making a new decision (this may be the same or different to the original decision).</li> </ul> <p> </p> </div></dd> </div> <div class="accordion-item "> <dt class="accordion-term clearfix"><div class="accordion-term__content"> External review </div> </dt> <dd class="accordion-def"><div class="dl-def__wrap"><p>After an internal review has been completed, if you're still not satisfied with the outcome, you can apply to the NSW Civil and Administrative Tribunal for an external review.</p> <p>Visit the <a href="https://www.ncat.nsw.gov.au">NSW Civil and Administrative Tribunal websit</a>e for more information and to apply for an external review.</p> <p> </p> </div></dd> </div> <div class="accordion-item "> <dt class="accordion-term clearfix"><div class="accordion-term__content"> Early application (exclusion holders) </div> </dt> <dd class="accordion-def"><div class="dl-def__wrap"><p>If you currently have an NDIS Worker Check exclusion, you can make an ‘early application’ if there has been a relevant change of circumstances. However, those circumstances must have been the basis for the original decision (exclusion).</p> <p>A relevant change of circumstance could include:</p> <ul> <li>the criminal proceedings against you (such as a criminal charge) have been withdrawn or completed without a conviction</li> <li>a finding of guilt for a criminal offence (such as a court conviction) has been quashed or set aside</li> <li>any other change that means the basis for the finding of risk in the original exclusion decision has ceased to have effect.</li> </ul> <p><br /> You will know if a criminal or other record was the basis for the exclusion decision. This will have been outlined in the exclusion notification we sent you.</p> <p>To make an early application when there has been a relevant change of circumstances, you reapply online through your MyServiceNSW account. </p> <p>An early application does not mean you will necessarily receive a clearance. A risk assessment will likely be undertaken. You may still receive an exclusion.</p> <p>Before you make an early application, contact us by email to confirm you are eligible.</p> <p>Email: <a href="mailto:contact@ndiswc.nsw.gov.au">contact@ndiswc.nsw.gov.au</a></p> <p> </p> </div></dd> </div> </dl> </div> </div> </div>  </div> </div>      <div class="field field--name-field-related-content field--type-entity-reference-revisions field--label-hidden field__item">      </div>     <div class="rate-widget thumbsupdown">    <form class="node-ndiswc-flexible-content-page-1331-updown-thumbs-up-down-rating-0 vote-form" id="rate-widget-base-form" data-drupal-selector="node-ndiswc-flexible-content-page-1331-updown-thumbs-up-down-rating-0" action="/ndis-worker-check-ndiswc/ndiswc-application-assessment/requesting-review" method="post" accept-charset="UTF-8">     <table class="rating-table"> <tr class="rating-table-tr"> <td class="rating-table-td" colspan="2">Was this page helpful?</td> </tr> <tr class="rating-table-tr"> <td 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