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class="mdc-list-item__ripple"></span> <img class="mdc-list-item__graphic" alt=" icon" aria-hidden="true"/> <span class="mdc-list-item__text"></span> </a> <hr/> <a class="mdc-list-item" tabindex="0" id="nav"> <span class="mdc-list-item__ripple"></span> <img class="mdc-list-item__graphic" alt=" icon" aria-hidden="true"/> <span class="mdc-list-item__text"></span> </a> <a class="mdc-list-item" tabindex="0" id="nav"> <span class="mdc-list-item__ripple"></span> <img class="mdc-list-item__graphic" alt=" icon" aria-hidden="true"/> <span class="mdc-list-item__text"></span> </a> <a class="mdc-list-item" tabindex="0" id="nav"> <span class="mdc-list-item__ripple"></span> <img class="mdc-list-item__graphic" alt=" icon" aria-hidden="true"/> <span class="mdc-list-item__text"></span> </a> <a class="mdc-list-item" tabindex="0" id="nav"> <span class="mdc-list-item__ripple"></span> <img class="mdc-list-item__graphic" alt=" icon" aria-hidden="true"/> <span class="mdc-list-item__text"></span> </a> <a class="mdc-list-item" tabindex="0" id="nav"> <span class="mdc-list-item__ripple"></span> <img class="mdc-list-item__graphic" alt=" icon" aria-hidden="true"/> <span class="mdc-list-item__text"></span> </a> <a class="mdc-list-item" tabindex="0" id="nav"> <span class="mdc-list-item__ripple"></span> <img class="mdc-list-item__graphic" alt=" icon" aria-hidden="true"/> <span class="mdc-list-item__text"></span> </a> </nav> <nav class="mdc-list"> <div class="mdc-custom-list-expand" data-menu-id="menu-expand-mobile-unauth-0"> <a class="mdc-list-item mdc-custom-list-toggle" data-menu-id="menu-expand-mobile-unauth-0" href="#"> <span class="mdc-list-item__ripple"></span> <span class="mdc-list-item__text">Accounts and passes</span> <i class="material-icons mdc-list-item__graphic" aria-hidden="true">arrow_drop_down</i> </a> <div class="mdc-custom-list-expand__inner"> <a class="mdc-list-item" href="/accounts-and-passes/open-an-account/sydney.html"> <span class="mdc-list-item__ripple"></span> <span class="mdc-list-item__text">Open an account</span> </a> <a class="mdc-list-item" href="/accounts-and-passes/buy-a-pass/sydney.html"> <span class="mdc-list-item__ripple"></span> <span class="mdc-list-item__text">Buy a pass</span> </a> <a class="mdc-list-item" href="/accounts-and-passes/linktgo/sydney.html"> <span class="mdc-list-item__ripple"></span> <span class="mdc-list-item__text">Pay trip by trip</span> </a> <a class="mdc-list-item" href="/accounts-and-passes/help-me-choose/sydney.html"> <span class="mdc-list-item__ripple"></span> <span class="mdc-list-item__text">Help me choose</span> </a> <a class="mdc-list-item" href="/accounts-and-passes/rewards/sydney.html"> <span class="mdc-list-item__ripple"></span> <span class="mdc-list-item__text">Rewards</span> </a> </div> </div> <a class="mdc-list-item" tabindex="0" href="/pay-for-tolls/sydney.html"> <span class="mdc-list-item__ripple"></span> <span class="mdc-list-item__text">Pay for tolls</span> </a> <div class="mdc-custom-list-expand" data-menu-id="menu-expand-mobile-unauth-2"> <a class="mdc-list-item mdc-custom-list-toggle" data-menu-id="menu-expand-mobile-unauth-2" href="#"> <span class="mdc-list-item__ripple"></span> <span class="mdc-list-item__text">Using toll roads</span> <i class="material-icons mdc-list-item__graphic" aria-hidden="true">arrow_drop_down</i> </a> <div class="mdc-custom-list-expand__inner"> <a class="mdc-list-item" href="/using-toll-roads/toll-calculator/sydney.html"> <span class="mdc-list-item__ripple"></span> <span class="mdc-list-item__text">Toll calculator</span> </a> <a class="mdc-list-item" href="/using-toll-roads/trip-compare/sydney.html"> <span class="mdc-list-item__ripple"></span> <span class="mdc-list-item__text">Trip Compare</span> </a> <a class="mdc-list-item" href="/using-toll-roads/about-sydney-toll-roads/sydney.html"> <span class="mdc-list-item__ripple"></span> <span class="mdc-list-item__text">About Sydney toll roads</span> </a> <a class="mdc-list-item" href="/using-toll-roads/news/sydney.html"> <span class="mdc-list-item__ripple"></span> <span class="mdc-list-item__text">News</span> </a> <a class="mdc-list-item" href="/using-toll-roads/safety/sydney.html"> <span class="mdc-list-item__ripple"></span> <span class="mdc-list-item__text">Safety and sustainability</span> </a> <a class="mdc-list-item" href="/using-toll-roads/traffic-and-roadworks/sydney.html"> <span class="mdc-list-item__ripple"></span> <span class="mdc-list-item__text">Traffic and roadworks</span> </a> </div> </div> </nav> </div> <div class="mdc-drawer--closebutton"> <img class="mdc-list-item__graphic" src="/content/dam/mylo/images/header-footer/nav-icons/cross-icon.svg" alt=""/> </div> </aside> <div class="mdc-drawer-scrim"></div> <section class="app-bar-small mdc-top-app-bar__section mdc-top-app-bar__section--align-end">  <div class="menu-container mdc-menu-surface--anchor mlocSwitchSectionDiv"> <div class="mdc-touch-target-wrapper"> <button data-menu-id="location-mobile" class="menu-button mdc-button mdc-button--touch"> <div class="mdc-button__ripple"></div> <i class="material-icons mdc-button__icon" aria-hidden="true">place</i> <span class="mdc-button__label">NSW</span> <div class="mdc-button__touch"></div> </button> </div> <div class="mdc-menu mdc-menu-surface menu-account"> <div> <div class="ls-content"> <div class="ls-title">Choose your location</div> <div class="ls-desc">Toll options vary depending on your location</div> <div> <div class="ls-locations"> <ul class="mdc-list" role="menu" aria-hidden="true" aria-orientation="vertical" tabindex="-1"> <li class="mdc-list-item"> <a href="/contact-us/melbourne.html"> <i class="material-icons mdc-button__icon" aria-hidden="true">place</i> <span class="mdc-list-item__text">Melbourne, VIC</span> </a> </li> <li class="mdc-list-item"> <a href="/contact-us/brisbane.html"> <i class="material-icons mdc-button__icon" aria-hidden="true">place</i> <span class="mdc-list-item__text">Brisbane, QLD</span> </a> </li> </ul> </div> </div> </div> </div> </div> </div>  <div class="menu-container mdc-menu-surface--anchor"> <div class="mdc-touch-target-wrapper"> <button id="btn-help-mobile" data-menu-id="help" class="menu-button mdc-button mdc-button--touch helpnav-trigger"> <div class="mdc-button__ripple"></div> <img class="button-icon help-icon" src="/content/dam/mylo/images/header-footer/nav-icons/help-question.svg" alt="Help icon" aria-label="Help"/> <div class="mdc-button__touch"></div> </button> </div> </div> <div class="menu-container mdc-menu-surface--anchor" id="loggedInMobState"> <div class="mdc-touch-target-wrapper"> <button data-menu-id="account_mobile" class="menu-button mdc-icon-button" aria-expanded="false" aria-label="my-account-menu"> <img class="button-icon account-icon" src="/content/dam/mylo/images/header-footer/nav-icons/mob-logged-in.svg" alt="Logged In icon"/> </button> </div> <div class="mdc-menu mdc-menu-surface menu-account"> <div class="greeting" aria-hidden="true" tabindex="-1" id="loggedInUserFName"> Hi </div> <ul class="mdc-list dark" role="menu" aria-hidden="false" aria-orientation="vertical" tabindex="0"> <li class="mdc-list-item" tabindex="0"> <a href="/my"> <span class="mdc-list-item__ripple"></span> <img class="mdc-list-item__graphic" src="/content/dam/mylo/images/header-footer/nav-icons/account-home-light.svg" alt="Account Home icon" aria-hidden="true"/> <span class="mdc-list-item__text">Account Home</span> </a> </li> <li class="mdc-list-item" tabindex="0"> <a href="/my/personal-details"> <span class="mdc-list-item__ripple"></span> <img class="mdc-list-item__graphic" src="/content/dam/mylo/images/header-footer/nav-icons/personal-details-light.svg" alt="My details icon" aria-hidden="true"/> <span class="mdc-list-item__text">My details</span> </a> </li> <hr/> <li class="mdc-list-item logout-trigger" tabindex="0"> <span class="mdc-list-item__ripple"></span> <img class="mdc-list-item__graphic" src="/content/dam/mylo/images/header-footer/nav-icons/sign-out-light.svg" alt="/content/dam/mylo/images/header-footer/nav-icons/sign-out-light.svg icon" aria-hidden="true"/> <span class="mdc-list-item__text">Sign Out</span> </li> </ul> </div> </div> <div id="unauthMobState" class="menu-container mdc-menu-surface--anchor"> <div class="mdc-touch-target-wrapper"> <a href="/login"> <button class="menu-button mdc-icon-button mdc-button mdc-button--touch"> <div class="mdc-button__ripple"></div> <img class="mdc-list-item__graphic button-icon account-icon" src="/content/dam/mylo/images/header-footer/nav-icons/mob-logged-out.svg" alt="Logged Out icon"/> </button> </a> </div> </div> </section> </div> </div> <div class="help-nav-content"> <div id="funnelback" tabindex="-1" role="main" class="funnelback-concierge"> <div class="header-search__common" style="height: auto; display: block"> <form action="/site-search-results/sydney" style="height: 70px"> <div 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type="hidden" id="pop-search-nos" value="5"/> <input name="search-key" type="hidden" id="search-key" value="aFZZQW42SHhVWHlicjQybVdXc1U"/> <input name="search-collection" type="hidden" id="search-collection" value="linkt"/> <input name="search-url" type="hidden" id="search-url" value="https://transurban-search.clients.funnelback.com/s/suggest.json"/> <input name="results-url" type="hidden" id="results-url" value="https://transurban-search.clients.funnelback.com/s/search.html"/> <input name="popular-params" type="hidden" id="popular-params" value="conciergesydney&profile=linkt_web_sydney"/> <input name="search-profile" type="hidden" id="search-profile" value="linkt_web_sydney"/> <input name="drop-down-nos" type="hidden" id="drop-down-nos" value="5"/> <input name="siteSearch" type="hidden" id="siteSearch"/> <input name="searchFilterDomain" type="hidden" id="searchFilterDomain" value="/site-search-results/sydney"/> <button href="#" class="fn_btn-go header-search__submit btn btn--primary vhidden" type="submit"> <span class="icon--theme icon--medium icon--search" style="background-image: none"> <svg xmlns="http://www.w3.org/2000/svg" viewBox="0 0 32 32"> <path class="fill" d="M31.284 27.812l-7.176-7.175a13.204 13.204 0 10-3.472 3.471l7.176 7.176a2.455 2.455 0 003.472-3.472zM7.337 19.068a8.296 8.296 0 1111.732 0 8.305 8.305 0 01-11.732 0z"> </path> </svg> </span> </button> </form> <div class="autocomplete-suggestions-new"> <h4 class="popular-searches"> Popular searches </h4> <div class="autocomplete-suggestion-search"></div> <div class="autocomplete-popular-container">  </div> <div class="autocomplete-suggestions-categories" style="display: block"> <h4>Help categories</h4> <div class="autocomplete-suggestions-categories-row"> <a href="/help/toll-payments/sydney.html" class="autocomplete-suggestions-category"> <span class="icon--theme icon--medium icon--epass cat-link" style="background-image: none;"> <img src="/content/dam/mylo/images/header-footer/nav-icons/help-tollinvoices.svg" alt="Payments and toll notices icon"/> </span> <div class="autocomplete-suggestions-category-label cat-link"> Payments and toll notices </div> </a> <a href="/help/travelling-toll-roads/sydney.html" class="autocomplete-suggestions-category"> <span class="icon--theme icon--medium icon--epass cat-link" style="background-image: none;"> <img src="/content/dam/mylo/images/header-footer/nav-icons/help-tags.svg" alt="Travelling on toll roads icon"/> </span> <div class="autocomplete-suggestions-category-label cat-link"> Travelling on toll roads </div> </a> <a href="/help/accounts-billing/sydney.html" class="autocomplete-suggestions-category"> <span class="icon--theme icon--medium icon--epass cat-link" style="background-image: none;"> <img src="/content/dam/mylo/images/header-footer/nav-icons/help-manageaccount.svg" alt="Accounts and billing icon"/> </span> <div class="autocomplete-suggestions-category-label cat-link"> Accounts and billing </div> </a> <a href="/help/security/sydney.html" class="autocomplete-suggestions-category"> <span class="icon--theme icon--medium icon--epass cat-link" style="background-image: none;"> <img src="/content/dam/mylo/images/header-footer/nav-icons/help-security.svg" alt="Scams and fraud icon"/> </span> <div class="autocomplete-suggestions-category-label cat-link"> Scams and fraud </div> </a> <a href="/help/cashback-and-rebates/sydney.html" class="autocomplete-suggestions-category"> <span class="icon--theme icon--medium icon--epass cat-link" style="background-image: none;"> <img src="/content/dam/mylo/images/header-footer/nav-icons/help-payments.svg" alt="Cashback and rebates icon"/> </span> <div class="autocomplete-suggestions-category-label cat-link"> Cashback and rebates </div> </a> <a href="/help/support-services/sydney.html" class="autocomplete-suggestions-category"> <span class="icon--theme icon--medium icon--epass cat-link" style="background-image: none;"> <img src="/content/dam/mylo/images/header-footer/nav-icons/helping-hands.svg" alt="Support services icon"/> </span> <div class="autocomplete-suggestions-category-label cat-link"> Support services </div> </a> <div class="autocomplete-suggestions-help"> <span class="icon--theme icon--small icon--home" style="background-image: none"> <img src="/content/dam/mylo/images/header-footer/nav-icons/help-home.svg" alt="Go to help icon"/> </span> <span class="label"> <a href="/help/sydney.html" class="inline autocomplete-suggestions-help-link">Go to help</a> </span> </div> </div> </div> </div> </div> </div> </div> <div class="side-nav-background"></div> <div class="side-navigation--outer"> <div class="side-navigation"> <div class="side-nav-elements"> <nav class="nav-elements"> <div role="list"> <div role="listitem"> <a class="mdc-list-item" tabindex="0" id="nav"> <span class="mdc-list-item__ripple"></span> <img class="mdc-list-item__graphic" alt=" icon" aria-hidden="true"/> <span 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role="listitem"> <a class="mdc-list-item" tabindex="0" id="nav"> <span class="mdc-list-item__ripple"></span> <img class="mdc-list-item__graphic" alt=" icon" aria-hidden="true"/> <span class="mdc-list-item__text"></span> </a> </div> </div> <hr/> <a class="mdc-list-item" tabindex="0" id="nav"> <span class="mdc-list-item__ripple"></span> <img class="mdc-list-item__graphic" alt=" icon" aria-hidden="true"/> <span class="mdc-list-item__text"></span> </a> <a class="mdc-list-item" tabindex="0" id="nav"> <span class="mdc-list-item__ripple"></span> <img class="mdc-list-item__graphic" alt=" icon" aria-hidden="true"/> <span class="mdc-list-item__text"></span> </a> <a class="mdc-list-item" tabindex="0" id="nav"> <span class="mdc-list-item__ripple"></span> <img class="mdc-list-item__graphic" alt=" icon" aria-hidden="true"/> <span class="mdc-list-item__text"></span> </a> <a class="mdc-list-item" tabindex="0" id="nav"> <span class="mdc-list-item__ripple"></span> <img class="mdc-list-item__graphic" alt=" icon" aria-hidden="true"/> <span class="mdc-list-item__text"></span> </a> <a class="mdc-list-item" tabindex="0" id="nav"> <span class="mdc-list-item__ripple"></span> <img class="mdc-list-item__graphic" alt=" icon" aria-hidden="true"/> <span class="mdc-list-item__text"></span> </a> <a class="mdc-list-item" tabindex="0" id="nav"> <span class="mdc-list-item__ripple"></span> <img class="mdc-list-item__graphic" alt=" icon" aria-hidden="true"/> <span class="mdc-list-item__text"></span> </a> </nav> </div> </div> </div> </div> <script src="/etc.clientlibs/digitalselfservice/clientlibs/clientlib-common-components.lc-d1c58ca78f00e37df11ac7b51a6976d9-lc.min.js"></script> </div> </div> </div> </div> </div> </div> <div> </div> <div> </div> <div> </div> <div class="root responsivegrid"> <div class="aem-Grid aem-Grid--12 aem-Grid--default--12 "> <div class="layout-grid responsivegrid aem-GridColumn aem-GridColumn--default--12"><div class="layout l-one-column cf aem-Grid aem-Grid--12 aem-Grid--default--12 "> <div class="content-header-wrapper aem-GridColumn aem-GridColumn--default--12"><div class="module module--content-header"> <div class="module__content l-full-width"> <div class="content-header"> <div class="aem-Grid aem-Grid--12 aem-Grid--default--12 "> </div> </div> </div> </div></div> <div class="content-container-wrapper aem-GridColumn aem-GridColumn--default--12"> <div class="content-container cf"> <div class="content-column"> <div id="main" tabindex="-1" role="main" class="main"> <div class="aem-Grid aem-Grid--12 aem-Grid--default--12 "> <div class="experiencefragment aem-GridColumn aem-GridColumn--default--12"> <div class="xfpage page basicpage"> <div class="xf-content-height"> <div class="root responsivegrid"> <div class="aem-Grid aem-Grid--12 aem-Grid--default--12 "> <div class="customSearchBannerV2 aem-GridColumn aem-GridColumn--default--12"><div class="content-banner content-banner__new content-banner--large fn_content-banner--search content-banner--search content-banner--no-stack content-banner--bg-theme content-banner--white content-banner--h-align-center" style="background-color: ;"> <div class="content-banner__wrapper __new"> <div class="content-banner__image-container --repeat-no --size-contain --anchor-bottom" style="background-image: url('/content/dam/linkt/help/banners/background-contact-us-primary.svg')"></div> <div class="content-banner__content-container"> <div class="content-banner__content-wrapper"> <div class="content-banner__title"> <span class="h1" style="color: ;">Contact us</span> </div> <form name="" action="/site-search-results/sydney.html"> <div class="content-banner__search-field-container"> <div class="ctrl-holder"> <label class="vh" for="searchInput">searchInput</label> <input name="q" id="searchInput" title="searchInput" class="text search-input" type="text" placeholder="Search our Help centre"/> </div> <input type="hidden" name="searchFilterDomain" value="linkt.com.au/help"/> <button type="submit" class="search-submit"> <span class="text">Search</span> <span class="icon icon--search" data-grunticon-embed="icon"></span> </button> </div> </form> <div class="search-terms__container"> <div class="search-terms__text"> <span style="color: ;">Popular topics:</span> </div> <div class="chip__wrapper--theme-secondary"> <a href="https://www.linkt.com.au/site-search-results/sydney?search-collection=&search-url=&search-profile=&drop-down-nos=&q=toll+notice" class="chip__item" style="background-color: ; color: ">Toll notices</a> </div> <div class="chip__wrapper--theme-secondary"> <a href="https://www.linkt.com.au/site-search-results/sydney?search-collection=&search-url=&search-profile=&drop-down-nos=&q=account+payment" class="chip__item" style="background-color: ; color: ">Account payments</a> </div> <div class="chip__wrapper--theme-secondary"> <a href="https://www.linkt.com.au/site-search-results/sydney?search-collection=&search-url=&search-profile=&drop-down-nos=&q=vehicle+change+add+remove" class="chip__item" style="background-color: ; color: ">Vehicle changes</a> </div> <div class="chip__wrapper--theme-secondary"> <a href="https://www.linkt.com.au/site-search-results/sydney?search-collection=&search-url=&search-profile=&drop-down-nos=&q=buy+pass+account+open" class="chip__item" style="background-color: ; color: ">New account or pass</a> </div> <div class="chip__wrapper--theme-secondary"> <a href="https://www.linkt.com.au/site-search-results/sydney?search-collection=&search-url=&search-profile=&drop-down-nos=&q=log+in+issues" class="chip__item" style="background-color: ; color: ">Log in issues</a> </div> <div class="chip__wrapper--theme-secondary"> <a href="https://www.linkt.com.au/site-search-results/sydney?search-collection=&search-url=&search-profile=&drop-down-nos=&q=bulk+vehicle+tag+commercial" class="chip__item" style="background-color: ; color: ">Commercial accounts</a> </div> </div> </div> </div> </div> </div></div> </div> </div> </div> </div> </div> <div class="experiencefragment aem-GridColumn aem-GridColumn--default--12"> <div class="xfpage page basicpage"> <div class="xf-content-height"> <div class="root responsivegrid"> <div class="aem-Grid aem-Grid--12 aem-Grid--default--12 "> <div class="faqList aem-GridColumn aem-GridColumn--default--12"> <div data-component="HelpArticleList" data-json-author="{"faqTitle":"Get in touch","linkText":null,"linkURL":"null/sydney.html","readFullArticle":"Read more","displaySummary":null,"faqArticles":[{"summaryLink":null,"summaryText":null,"summaryField":"","faqArticleTitle":"Chat","answerField":"<p><b>Operator support hours</b></p> \n <p>7am to 10pm AEDT, Monday to Sunday</p> \n <p><a href=\"#faq-ec-group-1\" id=\"emailchat\" class=\"btn btn--primary feature-tile__cta fn_feature-tile__cta btn--small\">Chat with us</a></p> \n <div id=\"emailchattext\">\n Linkt virtual assistant is available 24/7\n </div>","articleLink":"/contact-us/links/chat/sydney.html"},{"summaryLink":null,"summaryText":null,"summaryField":"","faqArticleTitle":"Phone","answerField":"<h5 style=\"margin: 0px;\">Linkt customer care</h5> \n <h2 style=\"margin-top: 0px; margin-bottom: 0px;\"><a href=\"tel:133331\">13 33 31</a></h2> \n <p style=\"margin-top: 0px;\">7am to 7pm, Monday to Friday</p> \n <h5 style=\"margin: 25px 0px 0px 0px;\">Outside of Australia</h5> \n <p style=\"margin-top: 0px;\">+61 3 8656 8288</p>","articleLink":"/contact-us/links/phone/sydney.html"},{"summaryLink":null,"summaryText":null,"summaryField":"","faqArticleTitle":"Social","answerField":"<h5>Social team hours<br> </h5> \n <p>8.30am to 5pm AEDT, Monday to Friday</p> \n <p><a href=\"https://www.facebook.com/TransurbanLinkt/\">Find us on&nbsp;Facebook</a></p> \n <p>If your post is after 5pm, we鈥檒l get back to you as soon as we can on the following work day.</p>","articleLink":"/contact-us/links/social/sydney.html"},{"summaryLink":null,"summaryText":null,"summaryField":"","faqArticleTitle":"Mail","answerField":"<p>For those times that you need to contact us in writing, send your correspondence to:</p> \n <p>Linkt<br> Locked Bag 5072<br> Parramatta&nbsp;NSW 2124</p>","articleLink":"/contact-us/links/mail/sydney.html"},{"summaryLink":null,"summaryText":null,"summaryField":"","faqArticleTitle":"Commercial accounts","answerField":"<p><b>Dedicated call centre</b><br> <a style=\"font-size: 2.5rem;\" href=\"tel:133331\">13 33 31</a></p> \n <p><b>NSW:</b>&nbsp;8am - 5pm AEDT<br> <b>QLD:</b>&nbsp;8am - 5pm AEDT<br> <b>VIC:</b>&nbsp;8am - 5pm AEDT</p>","articleLink":"/contact-us/links/taxi-and-commercial-accounts/sydney.html"}]}"></div> </div> </div> </div> </div> </div> </div> <div class="richContentContainer aem-GridColumn aem-GridColumn--default--12"> <div class="module module--padded-top-s module--padded-bottom-s " style="background-color:#; background-image: url(""); background-repeat: repeat-x; "> <div class="module__content l-padding">   <div class="grid fn_grid">    <div class="grid__row fn_grid-row fn_equalHeights" data-heights-type="grid"> <div class="experiencefragment section"> <div class="xfpage page basicpage"> <div class="xf-content-height"> <div class="root responsivegrid"> <div class="aem-Grid aem-Grid--12 aem-Grid--default--12 "> <div class="categories-listing aem-GridColumn aem-GridColumn--default--12"> <div class="module module--category-cards"> <div class="module__content l-padding"> <div class="category-cards"> <div class='category-cards__layout'> <h3 class="categories__title">Browse help articles by category</h3> <ul class='category-cards__list fn_equalHeights' data-heights-type="category-cards">  <li class="iconLink section"> <a href="/help/toll-payments/sydney.html" class='category-card fn_category-card'> <div class='category-card__content'> <div class="icon icon--notice" data-grunticon-embed=""></div> <div class="fn_label category-card__label">Payments and toll notices</div> </div> </a> </li>  <li class="iconLink section"> <a href="/help/travelling-toll-roads/sydney.html" class='category-card fn_category-card'> <div class='category-card__content'> <div class="icon icon--devices" data-grunticon-embed=""></div> <div class="fn_label category-card__label">Travelling on toll roads</div> </div> </a> </li>  <li class="iconLink section"> <a href="/help/accounts-billing/sydney.html" class='category-card fn_category-card'> <div class='category-card__content'> <div class="icon icon--account" data-grunticon-embed=""></div> <div class="fn_label category-card__label">Accounts and billing</div> </div> </a> </li>  <li class="iconLink section"> <a href="/help/security/sydney.html" class='category-card fn_category-card'> <div class='category-card__content'> <div class="icon icon--security" data-grunticon-embed=""></div> <div class="fn_label category-card__label">Scams and fraud</div> </div> </a> </li>  <li class="iconLink section"> <a href="/help/support-services/sydney.html" class='category-card fn_category-card'> <div class='category-card__content'> <div class="icon icon--care" data-grunticon-embed=""></div> <div class="fn_label category-card__label">Support services</div> </div> </a> </li>  <li class="iconLink section"> <a href="/help/cashback-and-rebates/sydney.html" class='category-card fn_category-card'> <div class='category-card__content'> <div class="icon icon--cashback-rewards" data-grunticon-embed=""></div> <div class="fn_label category-card__label">Cashback and rebates</div> </div> </a> </li> </ul> </div> </div> </div> </div> </div> </div> </div> </div> </div> </div> </div> </div>   </div> </div>  </div> <div class="video aem-GridColumn aem-GridColumn--default--12">  <div class="module module--video-embed"> <div class="module__content l-padding">     <div class="video-embed-container video-embed-container--align-center"> <div class="video"> <style> .theme--linkt .customSearchBannerV2 .content-banner__new { max-height: 300px; } .gridItem .rich-text { height: 100%; padding-bottom: 20px; } .gridItem .rich-text .helper-alert { height: 100%; } /* Enable smooth scroll - important for context for customers */ html { scroll-behavior: smooth; } /*Hides the video component where we put our custom code*/ .video{ display:none; } </style> </div> </div>   </div> </div>  </div> <div class="contentaccordion accordion panelcontainer aem-GridColumn aem-GridColumn--default--12"> <div id="contentaccordion-f1106725f6" class="cmp-accordion module module--ec-calendar" data-cmp-is="accordion" data-placeholder-text="false"> <div class="module__content l-padding">       <div class="ec-calendar fn_ec-calendar ec-calendar--content ">   <div class="ec-calendar__title"> <h3></h3> </div> <ul class="ec-calendar__list"> <li class="cmp-accordion__item ec-calendar__list__item" data-cmp-hook-accordion="item" data-cmp-data-layer="{"contentaccordion-f1106725f6-item-4fe242aee4":{"@type":"digitalcms/components/content/contentaccordion/item","repo:modifyDate":"2024-08-27T06:15:32Z","dc:title":"Interpreter services"}}" id="contentaccordion-f1106725f6-item-4fe242aee4"> <a id="contentaccordion-f1106725f6-item-4fe242aee4-button" class="js-ec-link expandcollapse cmp-accordion__button" aria-controls="contentaccordion-f1106725f6-item-4fe242aee4-panel" data-cmp-hook-accordion="button">  <div class="ec-calendar__list__item__title cmp-accordion__title"> Interpreter services </div>  <div class="ec cmp-accordion__icon"></div> </a> <div data-cmp-hook-accordion="panel" id="contentaccordion-f1106725f6-item-4fe242aee4-panel" class="cmp-accordion__panel cmp-accordion__panel--hidden expandcollapse-content" role="region" aria-labelledby="contentaccordion-f1106725f6-item-4fe242aee4-button" data-ec-group="ec-calendar-item-ec-groupset-contentaccordion-f1106725f6"> <div class="ec-calendar__list__item__content"><div class="richtext"><div class="module module--rich-text module--flat-top module--flat-bottom"> <div class="module__content l-padding"> <div class="rich-text "> <p><b>13 14 50</b></p> <p>24 hours, 7 days a week</p> </div> </div> </div> </div> </div> </div> </li> <li class="cmp-accordion__item ec-calendar__list__item" data-cmp-hook-accordion="item" data-cmp-data-layer="{"contentaccordion-f1106725f6-item-8252c91961":{"@type":"digitalcms/components/content/contentaccordion/item","repo:modifyDate":"2024-09-05T07:34:31Z","dc:title":"TTY service"}}" id="contentaccordion-f1106725f6-item-8252c91961"> <a id="contentaccordion-f1106725f6-item-8252c91961-button" class="js-ec-link expandcollapse cmp-accordion__button" aria-controls="contentaccordion-f1106725f6-item-8252c91961-panel" data-cmp-hook-accordion="button">  <div class="ec-calendar__list__item__title cmp-accordion__title"> TTY service </div>  <div class="ec cmp-accordion__icon"></div> </a> <div data-cmp-hook-accordion="panel" id="contentaccordion-f1106725f6-item-8252c91961-panel" class="cmp-accordion__panel cmp-accordion__panel--hidden expandcollapse-content" role="region" aria-labelledby="contentaccordion-f1106725f6-item-8252c91961-button" data-ec-group="ec-calendar-item-ec-groupset-contentaccordion-f1106725f6"> <div class="ec-calendar__list__item__content"><div class="richtext"><div class="module module--rich-text module--flat-top module--flat-bottom"> <div class="module__content l-padding"> <div class="rich-text "> <p>If you are d/Deaf, hard of hearing, or have a speech/communication difficulty please contact us through the聽<a href="https://www.infrastructure.gov.au/media-communications-arts/phone/services-people-disability/accesshub/national-relay-service" title="The National Relay Service (NRS) can help you if you are deaf and/or find it hard hearing or speaking with people who use a phone.">National Relay Service</a>聽by providing the phone number 13 33 31.</p> </div> </div> </div> </div> </div> </div> </li> <li class="cmp-accordion__item ec-calendar__list__item" data-cmp-hook-accordion="item" data-cmp-data-layer="{"contentaccordion-f1106725f6-item-c0d6734de1":{"@type":"digitalcms/components/content/contentaccordion/item","repo:modifyDate":"2024-08-27T06:16:50Z","dc:title":"Emergency roadside assistance"}}" id="contentaccordion-f1106725f6-item-c0d6734de1"> <a id="contentaccordion-f1106725f6-item-c0d6734de1-button" class="js-ec-link expandcollapse cmp-accordion__button" aria-controls="contentaccordion-f1106725f6-item-c0d6734de1-panel" data-cmp-hook-accordion="button">  <div class="ec-calendar__list__item__title cmp-accordion__title"> Emergency roadside assistance </div>  <div class="ec cmp-accordion__icon"></div> </a> <div data-cmp-hook-accordion="panel" id="contentaccordion-f1106725f6-item-c0d6734de1-panel" class="cmp-accordion__panel cmp-accordion__panel--hidden expandcollapse-content" role="region" aria-labelledby="contentaccordion-f1106725f6-item-c0d6734de1-button" data-ec-group="ec-calendar-item-ec-groupset-contentaccordion-f1106725f6"> <div class="ec-calendar__list__item__content"><div class="richtext"><div class="module module--rich-text module--flat-top module--flat-bottom"> <div class="module__content l-padding"> <div class="rich-text "> <p><a href="tel:+61133331">13 33 31</a><br /> Available 24 hours, 7 days a week</p> </div> </div> </div> </div> </div> </div> </li> <li class="cmp-accordion__item ec-calendar__list__item" data-cmp-hook-accordion="item" data-cmp-data-layer="{"contentaccordion-f1106725f6-item-d41635a0d5":{"@type":"digitalcms/components/content/contentaccordion/item","repo:modifyDate":"2024-09-17T03:24:40Z","dc:title":"Complaints and feedback"}}" id="contentaccordion-f1106725f6-item-d41635a0d5"> <a id="contentaccordion-f1106725f6-item-d41635a0d5-button" class="js-ec-link expandcollapse cmp-accordion__button" aria-controls="contentaccordion-f1106725f6-item-d41635a0d5-panel" data-cmp-hook-accordion="button">  <div class="ec-calendar__list__item__title cmp-accordion__title"> Complaints and feedback </div>  <div class="ec cmp-accordion__icon"></div> </a> <div data-cmp-hook-accordion="panel" id="contentaccordion-f1106725f6-item-d41635a0d5-panel" class="cmp-accordion__panel cmp-accordion__panel--hidden expandcollapse-content" role="region" aria-labelledby="contentaccordion-f1106725f6-item-d41635a0d5-button" data-ec-group="ec-calendar-item-ec-groupset-contentaccordion-f1106725f6"> <div class="ec-calendar__list__item__content"><div class="richtext"><div class="module module--rich-text module--flat-top module--flat-bottom"> <div class="module__content l-padding"> <div class="rich-text "> <p>If you're dissatisfied with our products, services, staff, or the outcome of a previous enquiry, please get in touch as soon as possible so we can resolve your concerns quickly.</p> <p><a href="/contact-us/feedback/sydney.html">Provide feedback</a><br /> <br /> <a href="/contact-us/complaints-and-feedback/sydney.html">Submit a complaint</a></p> </div> </div> </div> </div> </div> </div> </li> </ul> </div>   </div> </div> </div> <div class="experiencefragment aem-GridColumn aem-GridColumn--default--12"> <div class="xfpage page basicpage"> <div class="xf-content-height"> <div class="root responsivegrid"> <div class="aem-Grid aem-Grid--12 aem-Grid--default--12 "> <div class="richContentContainer aem-GridColumn aem-GridColumn--default--12"> <div class="module module--flat-top module--flat-bottom " style="background-color:#0E893C; background-image: url("/content/dam/linkt/sydney/banner/linkt-background-image-mobile-tiles.svg"); background-repeat: no-repeat; background-position: center; background-size: cover; "> <div class="module__content l-padding">   <div class="grid fn_grid">    <div class="grid__row fn_grid-row fn_equalHeights" data-heights-type="grid"> <div class="gridItem section"> <div class="grid__column fn_grid-column grid__column--width-2-3">  <div class="richtext section"><div class="module module--rich-text "> <div class="module__content l-padding"> <div class="rich-text "> <h3 class="helper-text-white" style=" margin-top: 20.0px; ">Help yourself to faster service with the <a href="/app/sydney.html">Linkt app</a></h3> <p class="helper-text-white">Need to check your balance, update your payment method, top up your account or update your details? Do it all from the palm of your hand with the <a href="/app/sydney.html">Linkt app</a>. Available for Apple and Android phones.</p> <p><a href="https://itunes.apple.com/app/apple-store/id1166823295?pt=118067582&ct=linkt-melbourne-bau-contact-us-banner&mt=8"><img style=" padding-right: 5.0px; " src="/content/dam/linkt/common/logo/App_Store_Badge_135x40.svg" alt="Linkt app" /></a><a href="https://play.google.com/store/apps/details?id=com.transurban.linkt&referrer=utm_source=linkt-melbourne&utm_medium=contact-us-banner&utm_campaign=bau"><img src="/content/dam/linkt/common/logo/Google_Play_Badge_135x40.svg" alt="Linkt app" /></a></p> </div> </div> </div> </div>  </div> </div> <div class="gridItem section"> <div class="grid__column fn_grid-column grid__column--width-1-3">  <div class="richtext section"><div class="module module--rich-text "> <div class="module__content l-padding"> <div class="rich-text rich-text--align-center"> <div style=" text-align: center; "><img style=" margin-bottom: -6.0px; " src="/content/dam/linkt/common/banner/featured-cta/phonehands_266x230.svg" /></div> </div> </div> </div> </div>  </div> </div> </div> </div>   </div> </div>  </div> </div> </div> </div> </div> </div> <div class="video aem-GridColumn aem-GridColumn--default--12">  <div class="module module--video-embed"> <div class="module__content l-padding">     <div class="video-embed-container video-embed-container--align-center"> <div class="video"> <script> var delayInMilliseconds = 2000; //2 seconds setTimeout(function() { var buttonElem = document.querySelector('#emailchat'); buttonElem.addEventListener('click', function() { (function(w, d, x, id){ awss=d.createElement('script'); awss.src='https://d1nv5i00u1m742.cloudfront.net/amazon-connect-chat-interface-client.js'; awss.async=1; awss.id=id; d.getElementsByTagName('head')[0].appendChild(awss); w[x] = w[x] || function() { (w[x].ac = w[x].ac || []).push(arguments) }; })(window, document, 'amazon_connect', '14df7bcb-05af-4197-bd16-4940ddcbf241'); //Prod amazon_connect('styles', { iconType: 'CHAT', openChat: { color: '#ffffff', backgroundColor: '#795F9A' }, closeChat: { color: '#ffffff', backgroundColor: '#795F9A'} }); amazon_connect('snippetId', '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'); amazon_connect('customLaunchBehavior', { skipIconButtonAndAutoLaunch: true }); }); }, delayInMilliseconds); </script> </div> </div>   </div> </div>  </div> </div> </div> <div class="section"> <div class="newpar new section"> </div> <div class="par iparys_inherited"> </div> </div> </div> </div> </div> <div class="clear"></div> </div></div> </div> </div> <div id="react-components-root"></div> <div> <div class="xfpage page basicpage"> <div id="container-189c737074" class="cmp-container"> <div class="aem-Grid aem-Grid--12 aem-Grid--default--12 "> <div class="common-footer aem-GridColumn aem-GridColumn--default--12"> <footer id="common-footer" class="common-footer"> <div class="footer-wrap"> <div class="footer-left"> <div class="footer-logo"> <div class="text">Operated by</div> <a href="https://www.transurban.com/" target="_blank"><img src="/content/dam/mylo/images/header-footer/logo-Transurban.png" alt="Transurban Logo" class="logo"/></a> </div> </div> <div class="footer-center"> <div class="footer-content"> <div class="footer-navigation"> <ul> <li> <a href="/about-us/sydney.html">About us</a> </li> <li> <a href="/legal/policies/transurban-privacy-policy/sydney.html">Privacy</a> </li> <li> <a href="/legal/sydney.html">Legal</a> </li> <li> <a href="/contact-us/sydney.html">Contact us</a> </li> <li> <a href="/help/sydney.html">Help</a> </li> </ul> </div> <div class="footer-copy"> <p>Linkt and Linkt Sydney are trade marks of Transurban Limited used under licence by Tollaust Pty Ltd ABN 37 050 538 693. Transurban Acknowledges the Traditional Owners of the lands throughout Australia, and we pay respect to Elders past and present. We acknowledge our roads and infrastructure are built on Country. With deep respect, we incorporate the voices of First Nations people in our approach, supporting equitable access to mobility across communities.</p> <p> <a href="https://play.google.com/store/apps/details?id=com.transurban.linkt" title="Download the Linkt app on Google Play"> <img style="padding-right: 5px;" src="/content/dam/mylo/images/header-footer/btn-playstore-178x53.svg" alt="Download the Linkt app on Google Play"/> </a> <a href="https://itunes.apple.com/app/apple-store/id1166823295" title="Download the Linkt app on the App Store"> <img style="padding-right: 5px;" src="/content/dam/mylo/images/header-footer/App_Store_Badge_135x40.svg" alt="Download the Linkt app on the App Store"/> </a> </p> </div> </div> </div> <div class="footer-right"> <div class="footer-social-links"> <ul class="social-links-list"> <li> <a href="https://www.facebook.com/TransurbanLinkt" class="social-links-link"> <div class="icon--social-media facebook" style="background-image: none;"> <img src="/content/dam/mylo/images/header-footer/nav-icons/facebook.svg" alt="Facebook" class="social-media"/> </div> <span class="text">Facebook</span> </a> </li> <li> <a href="https://www.youtube.com/c/linkttollroads" class="social-links-link"> <div class="icon--social-media facebook" style="background-image: none;"> <img src="/content/dam/mylo/images/header-footer/nav-icons/youtube.svg" alt="Youtube" class="social-media"/> </div> <span class="text">Youtube</span> </a> </li> </ul> </div> </div> </footer> </div> </div> </div> </div> </div> </div> </div> <div id="modal"> <div class="modal-bg"></div> </div>  <input type="hidden" id="pageLocation" value="melbourne,sydney,brisbane"/>  <link href="/etc.clientlibs/digitalcms/clientlibs/legacy.ui/resources/img/svgs/svgs.css" rel="stylesheet"/> <script src="/etc.clientlibs/digitalcms/clientlibs/legacy.ui.lc-846c3a32123e6ddcde53c5b66f14b5a9-lc.min.js"></script>  <script src="https://code.jquery.com/jquery-migrate-3.1.0.js"></script> <script> $(function() { $.smartbanner({ daysHidden: 120, daysReminder: 120, title: "Linkt " }); }); </script>  <script> grunticon.method = 'svg'; grunticon.href = '/etc.clientlibs/digitalcms/clientlibs/legacy.ui/resources/img/svgs/svgs.css'; grunticon.ready(function() { grunticon.embedIcons(grunticon.getIcons(grunticon.getCSS(grunticon.href))); }); </script>  <script src="/etc.clientlibs/digitalcms/clientlibs/core.components.ui.lc-78dc3fb08084a4a0d95bb2447302dd50-lc.min.js"></script> <script src="/etc.clientlibs/digitalcms/clientlibs/digitalcms.ui.components.lc-2b81d566d1cc874c32749847b20cafea-lc.min.js"></script>  <script type="text/javascript"> if (typeof _satellite != 'undefined') { _satellite.pageBottom(); } else { console.warn('tracking object _satellite is undefined') } </script>  <script>(function(w,d,s,l,i){w[l]=w[l]||[];w[l].push({'gtm.start': new Date().getTime(),event:'gtm.js'});var f=d.getElementsByTagName(s)[0], j=d.createElement(s),dl=l!='dataLayer'?'&l='+l:'';j.async=true;j.src= 'https://www.googletagmanager.com/gtm.js?id='+i+dl;f.parentNode.insertBefore(j,f); })(window,document,'script','dataLayer','GTM-MNXQBG7');</script>  </body> </html>

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