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href="/about-us/new-at-mckinsey-blog#/tag/ai-and-analytics" class="mdc-c-link-icon___SEKyg_8032924"><span class="mdc-c-link__label___Pfqtd_8032924">AI & Analytics</span></a></div></div></div><div class="mdc-o-content-body"><p><span class="BlogEntryContent_mck-c-blog-entry-content__display-date__vCR9M"><time dateTime="2023-08-16T00:00:00Z">August 16, 2023</time></span>In a recent McKinsey report, “The economic potential of generative AI,” our experts describe how over the decades, technology has given people “superpowers,” or abilities that go beyond human limitations. </p> <p>Here at McKinsey, we’ve been exploring how generative AI might give our people such abilities, and we’re pleased to announce that we have now launched “Lilli,” our own generative AI solution for colleagues. It’s a platform that provides a streamlined, impartial search and synthesis of the firm’s vast stores of knowledge to bring our best insights, quickly and efficiently, to clients. </p> <p>“Lilli aggregates our knowledge and capabilities in one place for the first time and will allow us to spend more time with clients activating those insights and recommendations and maximizing the value we can create,” says <a href="/our-people/erik-roth">Erik Roth</a>, a senior partner with McKinsey who leads our firm’s development of Lilli and integrating Gen AI technologies into the way we work. “An engagement team will be able to spend more time on problem solving, coaching, building capabilities, and helping clients achieve the performance they aspire to achieve.”</p> <p>“Knowledge is the lifeforce of McKinsey,” explains <a href="https://www.linkedin.com/in/kittilakner/">Kitti Lakner</a>, an associate partner and director of design for Lilli. “When we started as a firm almost 100 years ago, our knowledge was with our experts. Over the years, our experts have used it to develop playbooks, case studies, and white papers that eventually became data, digital solutions, and analytics tools such as <a href="https://www.mckinsey.com/capabilities/transformation/how-we-help-clients/wave/overview">Wave</a>, <a href="https://www.mckinsey.com/capabilities/strategy-and-corporate-finance/how-we-help-clients/corporate-performance-analytics">Corporate Performance Analytics</a> (CPA), and <a href="https://www.mckinsey.com/capabilities/growth-marketing-and-sales/solutions/periscope/overview">Periscope.</a>”</p> <div data-component="mdc-c-module-wrapper" data-module-theme="default" data-module-background="transparent" data-module-category="" class="mck-c-disruptor1up mck-o-md-center mck-u-inline-module-border-top mck-u-inline-module-border-bottom mck-u-screen-only" data-layer-region="disruptor-1up"><div class="mdc-u-grid mdc-u-grid-gutter-md mdc-u-grid-col-lg-12 mdc-u-grid-col-md-12 "><div class="mdc-u-grid-col-lg-span-4 mdc-u-grid-col-md-span-5 Disruptor1Up_mck-c-disruptor1up__image___2Gc4"><picture data-component="mdc-c-picture"><img alt="Never just tech" src="/~/media/mckinsey/business%20functions/mckinsey%20digital/how%20we%20help%20clients/2024/never-just-tech_thumb_1536x1536.jpg?cq=50&mh=145&car=16:9&cpy=Center" loading="lazy"/></picture></div><div class="mdc-u-grid-col-lg-span-8 mdc-u-grid-col-md-span-7"><header data-component="mdc-c-header" class="mdc-c-header"><div class="mdc-c-header__block___i1Lg-_8032924"><h3 data-component="mdc-c-heading" class="mdc-c-heading___0fM1W_8032924"><div><span class="disrupt-ab">Creating value beyond the hype</span></div></h3><div data-component="mdc-c-description" class="mdc-c-description___SrnQP_8032924 mdc-u-ts-7"><p><div>Let’s deliver on the promise of technology from strategy to scale.</div></p></div></div></header><div data-component="mdc-c-link-container" class="mdc-c-link-container___xefGu_8032924 mdc-c-link-container--display-column___X0HDD_8032924 mck-c-disruptor1up__content Disruptor1Up_mck-c-disruptor1up__content--links__VV4lE mdc-u-grid-gutter-md"><a data-component="mdc-c-link" href="https://www.mckinsey.com/capabilities/mckinsey-digital/how-we-help-clients?cid=njt-ste-crk-mbm-mbm--2403-promo01-njt-bam-web" class="mdc-c-link-cta___NBQVi_8032924" target="_blank"><span class="mdc-c-link__label___Pfqtd_8032924">Get started</span><span data-component="mdc-c-icon" class="mdc-c-icon___oi7ef_8032924 mck-external-icon"></span></a></div></div></div></div> <p>Today, our firm’s intellectual property (IP) spans more than 40 carefully curated knowledge sources; there will be more than 100,000 documents and interview transcripts containing both internal and third-party content, and a network of experts across 70 countries.</p> <p>When an engagement kicks off, creating the initial project plan is an important first step. This includes searching for the most salient research documents and identifying the right experts, which can be an overwhelming task for people who are new to our firm. Even for senior colleagues, the work typically takes two weeks of researching and networking.</p> <p>This is where AI “superpowers” come in.</p> <p>“With Lilli, we can use technology to access and leverage our entire body of knowledge and assets to drive new levels of productivity. This is the first of many use cases that will help us reshape our firm,” explains <a href="https://www.mckinsey.com/our-people/jacky-wright">Jacky Wright</a>, a McKinsey senior partner and chief technology and platform officer.</p> <p>For <a href="https://www.linkedin.com/in/adipradhan/">Adi Pradhan</a>, an associate partner who specializes in technology strategy and transformations, Lilli is “a thought-sparring partner” ahead of meetings and presentations.</p> <p>“I use Lilli to look for weaknesses in our argument and anticipate questions that may arise,” he says. “I also use it to tutor myself on new topics and make connections between different areas on my projects. It saves up to 20 percent of my time preparing for meetings, but more importantly, it improves the quality of my expertise and my contributions.”</p> <p><a href="https://www.linkedin.com/in/joshuasternberg/">Josh Sternberg</a>, a McKinsey partner in our Life Sciences Practice, uses Lilli to answer one of the most frequently asked questions from clients: What can we learn from someone who’s done this before?</p> <p>“I was looking for an example of a company that manufactures a product in a very precise way,” he recalls. “Ordinarily, I would have been thinking of other pharmaceutical examples or say, manufacturers of jet engines. Lilli came up with the example of a device used to measure paint thickness, which was unexpected but very apt.”</p> <div data-component="mdc-c-module-wrapper" data-module-theme="default" data-module-background="transparent" data-module-category="" class="mck-c-disruptor1up mck-o-md-center mck-u-inline-module-border-top mck-u-inline-module-border-bottom mck-u-screen-only" data-layer-region="disruptor-1up"><div class="mdc-u-grid mdc-u-grid-gutter-md mdc-u-grid-col-lg-12 mdc-u-grid-col-md-12 "><div class="mdc-u-grid-col-lg-span-4 mdc-u-grid-col-md-span-5 Disruptor1Up_mck-c-disruptor1up__image___2Gc4"><picture data-component="mdc-c-picture"><img alt="Blue waves in a circular pattern" src="/~/media/mckinsey/business%20functions/quantumblack/how%20we%20help%20clients/qb-gen-ai-thumb_1536x1536.jpg?cq=50&mh=145&car=16:9&cpy=Center" loading="lazy"/></picture></div><div class="mdc-u-grid-col-lg-span-8 mdc-u-grid-col-md-span-7"><header data-component="mdc-c-header" class="mdc-c-header"><div class="mdc-c-header__block___i1Lg-_8032924"><h3 data-component="mdc-c-heading" class="mdc-c-heading___0fM1W_8032924"><div>Generative AI: Capturing the opportunity</div></h3></div></header><div data-component="mdc-c-link-container" class="mdc-c-link-container___xefGu_8032924 mdc-c-link-container--display-column___X0HDD_8032924 mck-c-disruptor1up__content Disruptor1Up_mck-c-disruptor1up__content--links__VV4lE mdc-u-grid-gutter-md"><a data-component="mdc-c-link" href="/capabilities/quantumblack/how-we-help-clients/generative-ai" class="mdc-c-link-cta___NBQVi_8032924"><span class="mdc-c-link__label___Pfqtd_8032924">Learn how we're helping capture the opportunity of generative AI</span><span data-component="mdc-c-icon" class="mdc-c-icon___oi7ef_8032924 mck-link-arrow-right-icon"></span></a></div></div></div></div> <p>Before Lilli, “identifying analogues” or “comparables” could take days of chasing down the right experts. Lilli not only widens the scope of these critical initial inquiries, but also returns answers much more quickly. </p> <p>“The productivity gains of Lilli are very interesting, but the ability to inspire new ways of looking at problems and answering questions is invaluable,” Sternberg points out.</p> <p>So how does Lilli work? A user can type in a question and Lilli can scan our entire landscape of knowledge, identify between five to seven of most relevant pieces of content, summarize key points, include links, and even identify experts in the appropriate fields. The platform includes two modes: one for searching McKinsey's reserves of knowledge, and a second option for external sources.</p> <p>The platform is named for Lillian Dombrowski, the first professional woman hired by McKinsey in 1945, who went on to become the controller and corporate secretary for the firm.</p> <p>Those who knew Lillian said she was up for anything; her research led to the creation of our transportation and insurance sectors; she helped create profit-sharing and pension plans, and even started our firm’s archives. “Lilli” was selected because the platform is as nimble, flexible, and thorough as she was.</p> <div data-module-category="" class="PullQuote_mck-c-pullquote__DbaQ5 mck-o-lg-center"><blockquote data-component="mdc-c-blockquote" class="PullQuote_mck-c-blockquote__6n21p mdc-c-blockquote mdc-c-blockquote--is-quotes___TozKo_8032924"><p>Lilli has unleashed the creative potential in our people. They are helping clients in ways we never anticipated.</p><cite class="mdc-c-blockquote__cite-container"><div class="mdc-c-blockquote__author-name___u4L7-_8032924">Phil Hudelson, McKinsey partner</div></cite></blockquote></div> <p>Lilli was carefully designed to meet McKinsey’s technology standards using industry-leading platforms, and piloted with real users—both consultants and internal clients. “In a sense, the technology was the easy part,” says <a href="https://www.mckinsey.com/our-people/phil-hudelson">Phil Hudelson</a>, a McKinsey partner who leads the development of our technology platforms. “The biggest challenge was to move quickly while bringing the right people to the table from functions such as legal, cyber security, risk management, and talent development to ensure that we addressed all angles so that we could make this work throughout the firm.” </p> <div data-component="mdc-c-module-wrapper" data-module-theme="default" data-module-background="transparent" data-module-category="" class="mck-c-disruptor1up mck-o-md-center mck-u-inline-module-border-top mck-u-inline-module-border-bottom mck-u-screen-only" data-layer-region="disruptor-1up"><div class="mdc-u-grid mdc-u-grid-gutter-md mdc-u-grid-col-lg-12 mdc-u-grid-col-md-12 "><div class="mdc-u-grid-col-lg-span-4 mdc-u-grid-col-md-span-5 Disruptor1Up_mck-c-disruptor1up__image___2Gc4"><picture data-component="mdc-c-picture"><img alt="Light dots and lines evolve into a pattern of a human face and continue to stream off the the side in a moving grid pattern." src="/~/media/mckinsey/business%20functions/mckinsey%20digital/our%20insights/the%20economic%20potential%20of%20generative%20ai%20the%20next%20productivity%20frontier/the-economic-potential-of-generative-ai-1324915617-thumb-1536x1536.jpg?cq=50&mh=145&car=16:9&cpy=Center" loading="lazy"/></picture></div><div class="mdc-u-grid-col-lg-span-8 mdc-u-grid-col-md-span-7"><header data-component="mdc-c-header" class="mdc-c-header"><div class="mdc-c-header__block___i1Lg-_8032924"><h3 data-component="mdc-c-heading" class="mdc-c-heading___0fM1W_8032924"><div>The economic potential of generative AI: The next productivity frontier</div></h3></div></header><div data-component="mdc-c-link-container" class="mdc-c-link-container___xefGu_8032924 mdc-c-link-container--display-column___X0HDD_8032924 mck-c-disruptor1up__content Disruptor1Up_mck-c-disruptor1up__content--links__VV4lE mdc-u-grid-gutter-md"><a data-component="mdc-c-link" href="/capabilities/mckinsey-digital/our-insights/the-economic-potential-of-generative-ai-the-next-productivity-frontier" class="mdc-c-link-cta___NBQVi_8032924"><span class="mdc-c-link__label___Pfqtd_8032924">Read the report</span><span data-component="mdc-c-icon" class="mdc-c-icon___oi7ef_8032924 mck-link-arrow-right-icon"></span></a></div></div></div></div> <p>The initial team of three expanded to over 70 experts. With <a href="/capabilities/quantumblack/how-we-help-clients">QuantumBlack</a>'s deep experience in GenAI, including our <a href="/about-us/new-at-mckinsey-blog/mckinsey-launches-its-new-product-suite-to-help-clients-scale-ai">QB Horizon</a> suite and an ecosystem of partners, we're able to scale Lilli in a cost-effective, secure manner across thousands of colleagues by the end of the year. The effort will include upskilling users on prompt engineering, content validation, and more. We are sharing “lessons learned” through a playbook, and helping clients build their own versions of Lilli.</p> <p>As an organization that develops expertise, McKinsey had the advantage of already having hundreds of people in place around the world who serve as “data stewards”: curating content, ensuring the accuracy and quality of data, sanitizing it for client confidentiality, and making it searchable and shareable across formats.</p> <p>“Now we need to supercharge this capability—but at least we have the muscle to think about that in the first place,” points out Phil. “Lilli has unleashed the creative potential in our people: they are helping clients in ways we never anticipated.”</p> <p>Now <em>that</em> is a true superpower.</p></div></div><aside class="mdc-u-grid-col-lg-start-11 mdc-u-grid-col-lg-span-2 BlogEntryContent_mck-c-blog-entry-content__side-bar__YsMpJ"><section class="RelatedBlogPosts_mck-c-related-blog-posts__GnKmg"><h3 data-component="mdc-c-heading" class="mdc-c-heading___0fM1W_8032924 mdc-c-heading--title___5qyOB_8032924 mdc-c-heading--border___K8dj3_8032924 mdc-u-ts-5">related</h3><div data-component="mdc-c-module-wrapper" data-module-theme="light" data-module-background="white" data-module-category="" class="BlogItem_mck-c-blog-item__A6TBP BlogItem_mck-c-blog-item--transparent-bg__UXfdT mck-u-animation-slide-up"><a data-component="mdc-c-link" href="/about-us/new-at-mckinsey-blog/mckinsey-and-cohere-collaborate-to-transform-clients-with-enterprise-generative-ai" class="mdc-c-link___lBbY1_8032924"><picture data-component="mdc-c-picture" class="BlogItem_mck-c-blog-item__picture__8xtXH"><style>.picture-mckin-0 { aspect-ratio: 8/5 }</style><img alt="McKinsey and Cohere collaborate to transform clients with enterprise generative AI" class="picture-mckin-0" src="/~/media/mckinsey/about%20us/mckinsey%20blog/mckinsey%20and%20cohere%20collaborate%20to%20deliver%20enterprise%20generative%20ai%20capabilities/blog_cohere_hero-1462195273_1536x864.jpg?cq=50&mw=767&car=8:5&cpy=Center" loading="lazy"/></picture></a><div data-component="mdc-c-content-block" class="mdc-c-content-block___7p6Lu_8032924 BlogItem_mck-c-blog-item__text-container__WEEHk BlogItem_mck-c-blog-item__text-container--related__VjvZk"><h4 data-component="mdc-c-heading" class="mdc-c-heading___0fM1W_8032924 mdc-u-ts-6"><a data-component="mdc-c-link" href="/about-us/new-at-mckinsey-blog/mckinsey-and-cohere-collaborate-to-transform-clients-with-enterprise-generative-ai" class="mdc-c-link-heading___Zggl8_8032924 mdc-c-link___lBbY1_8032924">McKinsey and Cohere collaborate to transform clients with enterprise generative AI</a></h4><div data-component="mdc-c-description" class="mdc-c-description___SrnQP_8032924">McKinsey is now collaborating with Cohere, a leading developer of enterprise AI platforms and large language models, to bring generative AI to businesses.</div></div></div><div data-component="mdc-c-module-wrapper" data-module-theme="light" data-module-background="white" data-module-category="" class="BlogItem_mck-c-blog-item__A6TBP BlogItem_mck-c-blog-item--transparent-bg__UXfdT mck-u-animation-slide-up"><a data-component="mdc-c-link" href="/about-us/new-at-mckinsey-blog/mckinsey-launches-its-new-product-suite-to-help-clients-scale-ai" class="mdc-c-link___lBbY1_8032924"><picture data-component="mdc-c-picture" class="BlogItem_mck-c-blog-item__picture__8xtXH"><style>.picture-mckin-0 { aspect-ratio: 8/5 }</style><img alt="McKinsey launches new product suite to help clients scale AI" class="picture-mckin-0" src="/~/media/mckinsey/about%20us/mckinsey%20blog/mckinsey%20launches%20its%20new%20product%20suite%20to%20help%20clients%20scale%20ai/mckinsey_quantumblackhorizon_blog_1536x864.jpg?cq=50&mw=767&car=8:5&cpy=Center" loading="lazy"/></picture></a><div data-component="mdc-c-content-block" class="mdc-c-content-block___7p6Lu_8032924 BlogItem_mck-c-blog-item__text-container__WEEHk BlogItem_mck-c-blog-item__text-container--related__VjvZk"><h4 data-component="mdc-c-heading" class="mdc-c-heading___0fM1W_8032924 mdc-u-ts-6"><a data-component="mdc-c-link" href="/about-us/new-at-mckinsey-blog/mckinsey-launches-its-new-product-suite-to-help-clients-scale-ai" class="mdc-c-link-heading___Zggl8_8032924 mdc-c-link___lBbY1_8032924">McKinsey launches new product suite to help clients scale AI</a></h4><div data-component="mdc-c-description" class="mdc-c-description___SrnQP_8032924">QuantumBlack Horizon, a first-of-its-kind product suite, helps leaders develop a cohesive, industrialized system for running and scaling AI initiatives.</div></div></div></section></aside></div></div></div><div data-component="mdc-c-module-wrapper" data-module-theme="light" data-module-background="lightest-grey" data-module-category="StandalonePromo" class="BlogPromo_mck-c-blog-promo__hSsYu BlogPromo_mck-c-blog-promo--full-width__pKXqL mck-u-animation-slide-up BlogEntryContent_mck-c-blog-entry-content__promobar___qKLu" data-layer-region="blog-one-click-module"><div data-component="mdc-c-content-block" class="mdc-c-content-block___7p6Lu_8032924 mdc-u-grid-gutter-lg"><div class="mck-o-container"><div data-component="mdc-c-content-block" class="mdc-c-content-block___7p6Lu_8032924 mdc-u-grid-gutter-lg mck-o-container--wrapped mck-o-container--mobile-spacing BlogPromo_mck-c-blog-promo__content__31yfC BlogPromo_mck-c-blog-promo__content--center__JdBp3"><div class="mdc-u-align-center"><h3 data-component="mdc-c-heading" class="mdc-c-heading___0fM1W_8032924 mdc-u-ts-3">Never miss a story</h3><div data-component="mdc-c-description" class="mdc-c-description___SrnQP_8032924 mdc-u-ts-7 BlogPromo_mck-c-blog-promo__description__bquDK">Stay updated about McKinsey news as it happens</div></div><div class="BlogPromo_mck-c-blog-promo__form-wrapper__bLL16"></div></div></div></div></div></div></div></div></main></div><script id="__NEXT_DATA__" type="application/json">{"props":{"pageProps":{"locale":"en","dictionary":{},"sitecoreContext":{"route":{"name":"Meet Lilli our generative AI tool","displayName":"Meet Lilli our generative AI tool","fields":null,"databaseName":"web","deviceId":"fe5d7fdf-89c0-4d99-9aa3-b5fbd009c9f3","itemId":"f6e22812-9602-49eb-acb8-63fc2ddc10ca","itemLanguage":"en","itemVersion":1,"layoutId":"ae753eb4-a035-40b4-83bf-4b4438df6742","templateId":"d929136a-019a-4786-8072-3e3a60b2f31c","templateName":"Blog Entry","placeholders":{"jss-main":[{"uid":"e18e4703-f541-45d8-89c1-d5d8407f1708","componentName":"BlogEntry","dataSource":"","fields":{"data":{"blogEntry":{"title":{"jsonValue":{"value":"Meet Lilli, our generative AI tool that\u0026rsquo;s a researcher, a time saver, and an inspiration"}},"sEOTitle":{"value":""},"description":{"jsonValue":{"value":"McKinsey\u0026rsquo;s new generative AI tool can scan thousands of documents in seconds, delivering the best of our firm\u0026rsquo;s knowledge to our clients."}},"sEODescription":{"value":""},"displayDate":{"jsonValue":{"value":"2023-08-16T00:00:00Z"}},"body":{"value":"\u003cp\u003eIn a recent McKinsey report, \u0026ldquo;The economic potential of generative AI,\u0026rdquo; our experts describe how over the decades, technology has given people \u0026ldquo;superpowers,\u0026rdquo; or abilities that go beyond human limitations. \u003c/p\u003e\n\u003cp\u003eHere at McKinsey, we\u0026rsquo;ve been exploring how generative AI might give our people such abilities, and we\u0026rsquo;re pleased to announce that we have now launched \u0026ldquo;Lilli,\u0026rdquo; our own generative AI solution for colleagues. It\u0026rsquo;s a platform that provides a streamlined, impartial search and synthesis of the firm\u0026rsquo;s vast stores of knowledge to bring our best insights, quickly and efficiently, to clients.\n\u003c/p\u003e\n\u003cp\u003e\u0026ldquo;Lilli aggregates our knowledge and capabilities in one place for the first time and will allow us to spend more time with clients activating those insights and recommendations and maximizing the value we can create,\u0026rdquo; says \u003ca href=\"/our-people/erik-roth\"\u003eErik Roth\u003c/a\u003e, a senior partner with McKinsey who leads our firm\u0026rsquo;s development of Lilli and integrating Gen AI technologies into the way we work. \u0026ldquo;An engagement team will be able to spend more time on problem solving, coaching, building capabilities, and helping clients achieve the performance they aspire to achieve.\u0026rdquo;\u003c/p\u003e\n\u003cp\u003e\u0026ldquo;Knowledge is the lifeforce of McKinsey,\u0026rdquo; explains \u003ca href=\"https://www.linkedin.com/in/kittilakner/\"\u003eKitti Lakner\u003c/a\u003e, an associate partner and director of design for Lilli. \u0026ldquo;When we started as a firm almost 100 years ago, our knowledge was with our experts. Over the years, our experts have used it to develop playbooks, case studies, and white papers that eventually became data, digital solutions, and analytics tools such as \u003ca href=\"https://www.mckinsey.com/capabilities/transformation/how-we-help-clients/wave/overview\"\u003eWave\u003c/a\u003e, \u003ca href=\"https://www.mckinsey.com/capabilities/strategy-and-corporate-finance/how-we-help-clients/corporate-performance-analytics\"\u003eCorporate Performance Analytics\u003c/a\u003e (CPA), and \u003ca href=\"https://www.mckinsey.com/capabilities/growth-marketing-and-sales/solutions/periscope/overview\"\u003ePeriscope.\u003c/a\u003e\u0026rdquo;\u003c/p\u003e\n[[disruptor1up tech]]\n\u003cp\u003eToday, our firm\u0026rsquo;s intellectual property (IP) spans more than 40 carefully curated knowledge sources; there will be more than 100,000 documents and interview transcripts containing both internal and third-party content, and a network of experts across 70 countries.\u003c/p\u003e\n\u003cp\u003eWhen an engagement kicks off, creating the initial project plan is an important first step. This includes searching for the most salient research documents and identifying the right experts, which can be an overwhelming task for people who are new to our firm. Even for senior colleagues, the work typically takes two weeks of researching and networking.\u003c/p\u003e\n\u003cp\u003eThis is where AI \u0026ldquo;superpowers\u0026rdquo; come in.\u003c/p\u003e\n\u003cp\u003e\u0026ldquo;With Lilli, we can use technology to access and leverage our entire body of knowledge and assets to drive new levels of productivity. This is the first of many use cases that will help us reshape our firm,\u0026rdquo; explains \u003ca href=\"https://www.mckinsey.com/our-people/jacky-wright\"\u003eJacky Wright\u003c/a\u003e, a McKinsey senior partner and chief technology and platform officer.\u003c/p\u003e\n\u003cp\u003eFor \u003ca href=\"https://www.linkedin.com/in/adipradhan/\"\u003eAdi Pradhan\u003c/a\u003e, an associate partner who specializes in technology strategy and transformations, Lilli is \u0026ldquo;a thought-sparring partner\u0026rdquo; ahead of meetings and presentations.\u003c/p\u003e\n\u003cp\u003e\u0026ldquo;I use Lilli to look for weaknesses in our argument and anticipate questions that may arise,\u0026rdquo; he says. \u0026ldquo;I also use it to tutor myself on new topics and make connections between different areas on my projects. It saves up to 20 percent of my time preparing for meetings, but more importantly, it improves the quality of my expertise and my contributions.\u0026rdquo;\u003c/p\u003e\n\u003cp\u003e\u003ca href=\"https://www.linkedin.com/in/joshuasternberg/\"\u003eJosh Sternberg\u003c/a\u003e, a McKinsey partner in our Life Sciences Practice, uses Lilli to answer one of the most frequently asked questions from clients: What can we learn from someone who\u0026rsquo;s done this before?\u003c/p\u003e\n\u003cp\u003e\u0026ldquo;I was looking for an example of a company that manufactures a product in a very precise way,\u0026rdquo; he recalls. \u0026ldquo;Ordinarily, I would have been thinking of other pharmaceutical examples or say, manufacturers of jet engines. Lilli came up with the example of a device used to measure paint thickness, which was unexpected but very apt.\u0026rdquo;\u003c/p\u003e\n[[disruptor1up 2]]\n\u003cp\u003eBefore Lilli, \u0026ldquo;identifying analogues\u0026rdquo; or \u0026ldquo;comparables\u0026rdquo; could take days of chasing down the right experts. Lilli not only widens the scope of these critical initial inquiries, but also returns answers much more quickly. \u003c/p\u003e\n\u003cp\u003e\u0026ldquo;The productivity gains of Lilli are very interesting, but the ability to inspire new ways of looking at problems and answering questions is invaluable,\u0026rdquo; Sternberg points out.\u003c/p\u003e\n\u003cp\u003eSo how does Lilli work? A user can type in a question and Lilli can scan our entire landscape of knowledge, identify between five to seven of most relevant pieces of content, summarize key points, include links, and even identify experts in the appropriate fields. The platform includes two modes: one for searching McKinsey's reserves of knowledge, and a second option for external sources.\u003c/p\u003e\n\u003cp\u003eThe platform is named for Lillian Dombrowski, the first professional woman hired by McKinsey in 1945, who went on to become the controller and corporate secretary for the firm.\u003c/p\u003e\n\u003cp\u003eThose who knew Lillian said she was up for anything; her research led to the creation of our transportation and insurance sectors; she helped create profit-sharing and pension plans, and even started our firm\u0026rsquo;s archives. \u0026ldquo;Lilli\u0026rdquo; was selected because the platform is as nimble, flexible, and thorough as she was.\u003c/p\u003e\n[[pullquote 1]]\n\u003cp\u003eLilli was carefully designed to meet McKinsey\u0026rsquo;s technology standards using industry-leading platforms, and piloted with real users\u0026mdash;both consultants and internal clients. \u0026ldquo;In a sense, the technology was the easy part,\u0026rdquo; says \u003ca href=\"https://www.mckinsey.com/our-people/phil-hudelson\"\u003ePhil Hudelson\u003c/a\u003e, a McKinsey partner who leads the development of our technology platforms. \u0026ldquo;The biggest challenge was to move quickly while bringing the right people to the table from functions such as legal, cyber security, risk management, and talent development to ensure that we addressed all angles so that we could make this work throughout the firm.\u0026rdquo; \u003c/p\u003e\n[[disruptor1up 1]]\n\u003cp\u003eThe initial team of three expanded to over 70 experts. With \u003ca href=\"/capabilities/quantumblack/how-we-help-clients\"\u003eQuantumBlack\u003c/a\u003e's deep experience in GenAI, including our \u003ca href=\"/about-us/new-at-mckinsey-blog/mckinsey-launches-its-new-product-suite-to-help-clients-scale-ai\"\u003eQB Horizon\u003c/a\u003e\u0026nbsp;suite and an ecosystem of partners, we're able to scale Lilli in a cost-effective, secure manner across thousands of colleagues by the end of the year. The effort will include upskilling users on prompt engineering, content validation, and more. 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