CINXE.COM

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</ul></div></div> </div> </div> <script> jQuery(document).ready(function($) { if ($('#header').hasClass('has-masthead')) { var paddingTop = parseInt($('.hero-content').css('padding-top').replace('px', '')); $('.hero-content').css('padding-top', paddingTop + 46 + 'px'); } }); </script> </header> <div id="container" class=""> <main id="content" role="main"><article id="post-491530" class="post-491530 page type-page status-publish hentry"> <div class="entry-content" itemprop="mainContentOfPage"> <div class="wp-block-td-hero quote-dark overflow-hidden bg-primaryBlue-100 text-white hero-container relative"><div class="container mx-auto"><div class="hero-content block lg:flex gap-8 pb-sm-vertical md:pb-md-vertical lg:pb-lg-vertical xl:pb-xl-vertical pt-sm-vertical-hero-top md:pt-md-vertical-hero-top lg:pt-lg-vertical-hero-top xl:pt-xl-vertical-hero-top md:pb-[86px] md:pt-[140px] items-start flex-col md:flex-row"><div class="hero-text md:mr-[30px] lg:pb-0 md:pb-[45px] pb-8 md:flex-3"><h1 class="relative title font-header leading-h1 text-mobile-6xl lg:text-6xl lg:mb-5 md:mb-[15px] mb-[15px] flex md:flex lg:flex">From Contact Center to Revenue Center: CDP for Customer Service</h1><span class="relative title font-display leading-hero-body text-mobile-xl lg:text-xl mb-6 lg:mb-11 flex md:flex lg:flex">Our customer data platform (CDP) empowers your contact center agents with real-time customer insights, recommended actions, and analytics that help you identify opportunities for upsell and reduce churn.</span><div class="cta-container flex flex-row"><div class="primary-btn-wrapper mr-8 flex-col justify-center flex md:flex lg:flex"><a class="btn-primary text-white text-mobile-button lg:text-button px-[20px] py-[10px] lg:px-[30px] lg:py-[15.5px]" href="https://www.treasuredata.com/custom-demo/" target="_self" rel="noopener">Request a demo</a></div><div class="secondary-btn-wrapper flex-col justify-center flex md:flex lg:flex"><a class="btn-secondary text-mobile-secondary-button lg:text-secondary-button arrow-white button " href="https://www.treasuredata.com/product">Explore the platform</a></div></div></div><div class="hero-inner-blocks relative flex-col md:flex-2 flex md:flex lg:flex"> <figure class="wp-block-image size-large"><img fetchpriority="high" decoding="async" width="982" height="1024" src="https://www.treasuredata.com/wp-content/uploads/2024/05/hero-image-service-982x1024.png" alt="" class="wp-image-491539" srcset="https://www.treasuredata.com/wp-content/uploads/2024/05/hero-image-service-982x1024.png 982w, https://www.treasuredata.com/wp-content/uploads/2024/05/hero-image-service-288x300.png 288w, https://www.treasuredata.com/wp-content/uploads/2024/05/hero-image-service-600x626.png 600w, https://www.treasuredata.com/wp-content/uploads/2024/05/hero-image-service.png 1262w" sizes="(max-width: 982px) 100vw, 982px" /></figure> </div></div></div></div><div id="sub_nav_block_fe294ccf569b8084e387f5f21e5fd03d" class="sub_nav_container relative flex flex-1 py-[33px] text-white case_study_dark bg-colorGradient1"> <div class="container mx-auto"> <div class="sub_nav_slider flex flex-row overflow-scroll"> <a class="font-display font-medium mr-5 text-nowrap md:mr-20" href="#content-container-6750f20e-9550-45f8-9029-187bd86bb90b" target=""> Overview </a> <a class="font-display font-medium mr-5 text-nowrap md:mr-20" href="#block_1ca43a75bf927ed54a25fcdd21f51530" target=""> Benefits </a> <a class="font-display font-medium mr-5 text-nowrap md:mr-20" href="#card-container-e83b2881-1efc-4247-a536-6a44820c217b" target=""> Integrations </a> <a class="font-display font-medium mr-5 text-nowrap md:mr-20" href="#cta-banner-dfb4458d-a362-4813-b734-506d3e54367c" target=""> Resources </a> <a class="font-display font-medium mr-5 text-nowrap md:mr-20" href="#case_study_block_2acb7fd8535950a93ba93c80327066e0" target=""> Case Studies </a> <a class="font-display font-medium mr-5 text-nowrap md:mr-20" href="#block_b485a18b02c2aaccfa61cb11700a5b4e" target=""> FAQs </a> <div class='hidden absolute subnav-scroll-right-wrapper scroll-dark scroll-gradient'> <button class='scroll-right-arrow'></button> </div> </div> </div> </div> <script> jQuery(document).ready(function($) { const detectScroll = ()=>{ console.log("Detecting Subnav scroll"); $('.subnav-scroll-right-wrapper').each((index, elem)=>{ let tabLinks = $(elem).parent('.sub_nav_slider').eq(0); console.log("Elems", elem, tabLinks); if(tabLinks.length > 0){ let scrollWidth = $(tabLinks).get()[0].scrollWidth; let innerWidth = $(tabLinks).innerWidth(); let difference = scrollWidth - innerWidth; let tabCount = $(tabLinks).children().length; if(difference > 0) { $(elem).css('display', 'flex'); $(elem).css('left', $(tabLinks).position().left + innerWidth - $(elem).innerWidth()); $(elem).off('click'); $(elem).on("click", ()=>{ let scrollLeft = $(tabLinks).scrollLeft(); let scrollTo = scrollLeft + innerWidth; console.log("Scroll Right Button Clicked", scrollLeft); if(scrollLeft + 5 > difference){ //Add 5 for buffer and then loop around. scrollTo = 0; } $(tabLinks.scrollLeft(scrollTo)); }); } else { $(elem).css("display", "none"); } } }); } detectScroll(); window.addEventListener('resize', function(event){ detectScroll(); }); }); </script><div class="wp-block-td-quote-container py-sm-vertical md:py-md-vertical lg:py-lg-vertical xl:py-xl-vertical quote-light" data-slider-speed="500"><div class="quote-outer container mx-auto pb-[35px] py-[20px]"><div class="quote-container" data-slider-speed="500"><div class="quotes relative"><div class="quote-inner relative"><span class="quote-open font-header absolute lg:-left-[20px] text-mobile-quote lg:text-quote">“</span><p class="quote-body font-header text-mobile-quote lg:text-quote indent-[10px] lg:indent-0 md:-mr-[20px] md:pr-[20px] leading-[140%] md:leading-[125%] mb-[20px] md:mb-[30px] grid md:grid lg:grid">Treasure Data’s unified customer view transforms our customer touchpoints by allowing us to have more contextual interactions. Beyond digital marketing, we are in the process of leveraging Treasure Data at our contact center to improve our ability to convert the prospects into our customers.”</p><div class="image-author-container flex"><div class="quote-image col-span-1 flex flex-col justify-center h-[45px] md:h-[90px] max-w-[200px] flex md:flex lg:flex"><figure class="wp-block-image size-full"><img decoding="async" src="https://www.treasuredata.com/wp-content/uploads/2024/06/asian-paints-logo-nc.svg" alt="Asian Paints logo" class="wp-image-494010"/></figure></div><div class="author-box col-span-3 flex flex-col justify-center flex md:flex lg:flex"><p class="quote-author font-bold text-mobile-l lg:text-l leading-card-header">Deepak Bhosale </p><p class="quote-author-title text-mobile-l lg:text-l leading-card-header">General Manager of IT </p></div></div></div></div> <div class="quotes relative"><div class="quote-inner relative"><span class="quote-open font-header absolute lg:-left-[20px] text-mobile-quote lg:text-quote">“</span><p class="quote-body font-header text-mobile-quote lg:text-quote indent-[10px] lg:indent-0 md:-mr-[20px] md:pr-[20px] leading-[140%] md:leading-[125%] mb-[20px] md:mb-[30px] grid md:grid lg:grid">Having Treasure Data CDP and access to real-time data is incredibly important to us—as it is to all DTC brands. We can now connect with the end consumer on a much deeper level than retailers.”</p><div class="image-author-container flex"><div class="quote-image col-span-1 flex flex-col justify-center h-[45px] md:h-[90px] max-w-[200px] flex md:flex lg:flex"><figure class="wp-block-image size-full"><img decoding="async" src="https://www.treasuredata.com/wp-content/uploads/2024/05/Trifecta-Logo.svg" alt="Trifecta Logo" class="wp-image-483191"/></figure></div><div class="author-box col-span-3 flex flex-col justify-center flex md:flex lg:flex"><p class="quote-author font-bold text-mobile-l lg:text-l leading-card-header">Greg Connolly</p><p class="quote-author-title text-mobile-l lg:text-l leading-card-header">CEO</p><p class="quote-author-title text-mobile-l lg:text-l leading-card-header">Trifecta Nutrition</p></div></div></div></div></div></div><div class="container mx-auto arrows-box__wrapper xmd:px-[110px]"><div class="arrows-box relative mt-[15px] md:mt-[30px]"></div></div></div><div id="content-container-6750f20e-9550-45f8-9029-187bd86bb90b" class="bg-primaryBlue-100 text-white py-sm-vertical md:py-md-vertical lg:py-lg-vertical xl:py-xl-vertical"><div class="container mx-auto container-without-heading"><div class="content-container-wrapper flex flex-col gap-8"><div class="content-wrapper left flex flex-col-reverse gap-8 lg:flex-row-reverse bg-primaryBlue-100 text-white"><div class="content-section row-0 flex flex-1 justify-start items-center"><div class="wp-block-td-content-content"><div class="hidden">{“colorVariant”:”DARK”,”layout”:”50/50″,”vSplit”:”50/50″,”stackPreference”:”mobile”,”stackOrder”:”headings”,”removeTopPadding”:false,”roundTopCorners”:false,”roundBottomCorners”:false,”eyebrow”:””,”showEyebrowOnMobile”:true,”showEyebrowOnTablet”:true,”showEyebrowOnDesktop”:true,”heading”:”Personalize. Resolve. Convert.”,”showHeadingOnMobile”:true,”showHeadingOnTablet”:true,”showHeadingOnDesktop”:true,”subheading”:”Service agents are your first line of defense for creating loyalty-building, data-driven customer experiences. Make sure they’re armed with historical and real time customer data to quickly understand customers and personalize interactions. <br><br>Treasure Data CDP for Customer Service integrates with the most widely used customer service systems and tools, providing agents with a unified customer profile. With all the real-time information they need at their fingertips in a slick UI, agents can find resolutions more quickly, predict customer needs with AI, and optimize the relationship.”,”showSubheadingOnMobile”:true,”showSubheadingOnTablet”:true,”showSubheadingOnDesktop”:true,”ctaText”:””,”ctaUrl”:””,”showCTAOnMobile”:true,”showCTAOnTablet”:true,”showCTAOnDesktop”:true,”secondCTAText”:””,”secondCTAUrl”:””,”showSecondCTAOnMobile”:true,”showSecondCTAOnTablet”:true,”showSecondCTAOnDesktop”:true,”showInnerBlockOnDesktop”:true,”showInnerBlockOnTablet”:true,”showInnerBlockOnMobile”:true,”selectedOption”:”Standard”,”backgroundHorizontalAlign”:”center”,”backgroundVerticalAlign”:”center”,”backgroundFitMode”:”contain”,”backgroundMedia”:{“title”:{“type”:”string”,”default”:””}},”defaultContent”:”card”,”extraPadding”:”0″,”imageLoc”:”left”,”rowIndex”:0,”primaryButtonTargetBlank”:false,”secondaryButtonTargetBlank”:false}</div><div class="content-content flex" style="padding-right:0px;padding-left:0"><div class="hero-text "><h3 class="relative leading-card-header title font-display font-semibold text-[22px] md:text-4xl mb-6 flex md:flex lg:flex">Personalize. Resolve. Convert.</h3><span class="html-format content-section__subheading relative title leading-[1.45] font-display text-l mb-[50px] inline-block md:inline-block lg:inline-block">Service agents are your first line of defense for creating loyalty-building, data-driven customer experiences. Make sure they’re armed with historical and real time customer data to quickly understand customers and personalize interactions. <br><br>Treasure Data CDP for Customer Service integrates with the most widely used customer service systems and tools, providing agents with a unified customer profile. With all the real-time information they need at their fingertips in a slick UI, agents can find resolutions more quickly, predict customer needs with AI, and optimize the relationship.</span></div></div></div></div> <div class="content-section row-0 flex flex-1 "><div class="content-image-wrapper row-0 flex w-full justify-center items-center pl-[0px]" style="padding-right:0;padding-left:0px"><figure class="wp-block-image size-large"><img decoding="async" width="1024" height="657" src="https://www.treasuredata.com/wp-content/uploads/2024/06/personalize-resolve-convert-ui-1-1024x657.png" alt="Personalize. Resolve. Convert." class="wp-image-495339" srcset="https://www.treasuredata.com/wp-content/uploads/2024/06/personalize-resolve-convert-ui-1-1024x657.png 1024w, https://www.treasuredata.com/wp-content/uploads/2024/06/personalize-resolve-convert-ui-1-300x193.png 300w, https://www.treasuredata.com/wp-content/uploads/2024/06/personalize-resolve-convert-ui-1-600x385.png 600w, https://www.treasuredata.com/wp-content/uploads/2024/06/personalize-resolve-convert-ui-1.png 1178w" sizes="(max-width: 1024px) 100vw, 1024px" /></figure></div></div></div></div></div></div><div id="block_1ca43a75bf927ed54a25fcdd21f51530" data-scope="block-673cb3bbc86a7" class="faq-image color-variant relative py-sm-vertical md:py-md-vertical lg:py-lg-vertical xl:py-xl-vertical overflow-hidden lg:pt-20 lg:pb-[200px] bg-primaryBlue-100 text-white accent"> <div class="container mx-auto relative"> <svg class="absolute top-[65px] -right-[1254px] opacity-35 hidden lg:block" xmlns="http://www.w3.org/2000/svg" width="1772" height="994" viewBox="0 0 1772 994" fill="none"> <path d="M784.51 971.849L1447.29 308.931C1474.97 281.243 1474.97 236.35 1447.29 208.662L1273.23 34.5664C1251.74 13.0692 1222.6 1 1192.2 1H276.571C246.184 1 217.035 13.0784 195.542 34.5664L21.4822 208.662C-6.19979 236.35 -6.19979 281.243 21.4822 308.931L684.263 971.849C711.945 999.537 756.829 999.537 784.51 971.849ZM860.175 971.849L1522.96 308.931C1550.64 281.243 1550.64 236.35 1522.96 208.662L1348.9 34.5664C1327.4 13.0692 1298.26 1 1267.87 1H352.235C321.848 1 292.699 13.0784 271.207 34.5664L97.1468 208.662C69.4649 236.35 69.4649 281.243 97.1468 308.931L759.928 971.849C787.61 999.537 832.493 999.537 860.175 971.849ZM935.84 971.849L1598.62 308.931C1626.3 281.243 1626.3 236.35 1598.62 208.662L1424.56 34.5664C1403.07 13.0692 1373.93 1 1343.53 1H427.909C397.522 1 368.373 13.0784 346.881 34.5664L172.821 208.662C145.139 236.35 145.139 281.243 172.821 308.931L835.602 971.849C863.284 999.537 908.167 999.537 935.849 971.849H935.84ZM1011.5 971.849L1674.29 308.931C1701.97 281.243 1701.97 236.35 1674.29 208.662L1500.23 34.5664C1478.73 13.0692 1449.59 1 1419.2 1H503.565C473.178 1 444.029 13.0784 422.536 34.5664L248.476 208.662C220.794 236.35 220.794 281.243 248.476 308.931L911.257 971.849C938.939 999.537 983.823 999.537 1011.5 971.849ZM1087.18 971.849L1749.96 308.931C1777.64 281.243 1777.64 236.35 1749.96 208.662L1575.9 34.5664C1554.41 13.0692 1525.27 1 1494.87 1H579.229C548.842 1 519.693 13.0784 498.201 34.5664L324.141 208.662C296.459 236.35 296.459 281.243 324.141 308.931L986.922 971.849C1014.6 999.537 1059.49 999.537 1087.17 971.849H1087.18Z" stroke="white" stroke-miterlimit="10"/> <defs> <linearGradient id="paint0_linear_4822_12669" x1="1843.37" y1="34.9659" x2="885.721" y2="992.615" gradientUnits="userSpaceOnUse"> <stop stop-color="#89F5F4"/> <stop offset="0.25" stop-color="#3A61FF"/> <stop offset="1" stop-color="#3140A0"/> </linearGradient> </defs> </svg> <h2 class="title font-header text-mobile-5xl lg:text-5xl mb-[40px] lg:mb-[0] leading-[1.2]">Key benefits: Treasure Data CDP for customer service</h2> <div class="accordion_title hidden"> <h3 class="font-display text-3xl md:text-5xl pb-6"></h3> </div> <div class="layout-variant flex md:flex-row flex-col-reverse lg:pt-[135px] w-full"> <div class="accordion flex flex-col flex-1"> <div class="accordion_content w-full md:w-[90%] border-solid border-t border-white-300 py-[32px] mr-20"> <div class="question_text font-bold text-mobile-4xl lg:text-4xl pb-3 lg:pb-4"> <h3 class="font-display text-mobile-4xl lg:text-4xl font-medium md:font-semibold text-accentTurquoise-100"> <button id="faq-question" type="button" class="relative faq-question-button flex items-center justify-between w-full text-left" data-img="https://www.treasuredata.com/wp-content/uploads/2024/06/service-ui1.png"> <span class="mr-8">Combat churn</span> <img decoding="async" class="accent chevron absolute right-0 top-0 w-[24px]" src=" https://www.treasuredata.com/wp-content/themes/td2024/assets/images/icons/chevron-down.svg" alt="Chevron Down" /> </button> </h3> </div> <div id="faq-answer" role="region" class="question_answer font-display overflow-hidden hidden lg:mr-32"> <div class="font-display leading-6 md:leading-8 text-base md:text-2xl pb-5 font-normal md:font-medium"> <p>We turn data into actionable insights with AI agent assist to recommend the next best action, predict lifetime value (LTV), likelihood to churn and opportunities to personalize the conversation. Send your agents into each call equipped for a relevant conversation that engages, converts, and drives an exceptional experience.</p> </div> <img decoding="async" class="w-full h-auto relative z-10 md:hidden" src="https://www.treasuredata.com/wp-content/uploads/2024/06/service-ui1.png" alt="Combat churn" /> </div> </div> <div class="accordion_content w-full md:w-[90%] border-solid border-t border-white-300 py-[32px] mr-20"> <div class="question_text font-bold text-mobile-4xl lg:text-4xl pb-3 lg:pb-4"> <h3 class="font-display text-mobile-4xl lg:text-4xl font-medium md:font-semibold text-accentTurquoise-100"> <button id="faq-question" type="button" class="relative faq-question-button flex items-center justify-between w-full text-left" data-img="https://www.treasuredata.com/wp-content/uploads/2024/06/service-ui2.png"> <span class="mr-8">Optimize conversions</span> <img decoding="async" class="accent chevron absolute right-0 top-0 w-[24px]" src=" https://www.treasuredata.com/wp-content/themes/td2024/assets/images/icons/chevron-down.svg" alt="Chevron Down" /> </button> </h3> </div> <div id="faq-answer" role="region" class="question_answer font-display overflow-hidden hidden lg:mr-32"> <div class="font-display leading-6 md:leading-8 text-base md:text-2xl pb-5 font-normal md:font-medium"> <p>Give agents AI-driven recommendations and real-time categorization. With access to customer interactions, service, browsing history and the right suggestions at-hand, agents can upsell customers and deepen the relationship. For example, an increase in investment activity can trigger a VIP status for financial services, or a basket analysis can trigger a “Going to college” category or a retailer.</p> </div> <img decoding="async" class="w-full h-auto relative z-10 md:hidden" src="https://www.treasuredata.com/wp-content/uploads/2024/06/service-ui2.png" alt="Optimize conversions" /> </div> </div> <div class="accordion_content w-full md:w-[90%] border-solid border-t border-white-300 py-[32px] mr-20"> <div class="question_text font-bold text-mobile-4xl lg:text-4xl pb-3 lg:pb-4"> <h3 class="font-display text-mobile-4xl lg:text-4xl font-medium md:font-semibold text-accentTurquoise-100"> <button id="faq-question" type="button" class="relative faq-question-button flex items-center justify-between w-full text-left" data-img="https://www.treasuredata.com/wp-content/uploads/2024/06/service-ui3-1.png"> <span class="mr-8">Route to the right agent</span> <img decoding="async" class="accent chevron absolute right-0 top-0 w-[24px]" src=" https://www.treasuredata.com/wp-content/themes/td2024/assets/images/icons/chevron-down.svg" alt="Chevron Down" /> </button> </h3> </div> <div id="faq-answer" role="region" class="question_answer font-display overflow-hidden hidden lg:mr-32"> <div class="font-display leading-6 md:leading-8 text-base md:text-2xl pb-5 font-normal md:font-medium"> <p>With comprehensive information on your customers and their attributes, you can route their calls, chats and interactions to the right agent. Reduce time to resolution and increase customer satisfaction when your agents are equipped for a relevant conversation that engages, converts, and drives an exceptional experience.</p> </div> <img decoding="async" class="w-full h-auto relative z-10 md:hidden" src="https://www.treasuredata.com/wp-content/uploads/2024/06/service-ui3-1.png" alt="Route to the right agent" /> </div> </div> </div> <div class="hidden"> array(3) { [0]=> array(24) { [“ID”]=> int(495347) [“id”]=> int(495347) [“title”]=> string(11) “service-ui1” [“filename”]=> string(15) “service-ui1.png” [“filesize”]=> int(692422) [“url”]=> string(71) “https://www.treasuredata.com/wp-content/uploads/2024/06/service-ui1.png” [“link”]=> string(69) “https://www.treasuredata.com/solutions/cdp-for-service/service-ui1-2/” [“alt”]=> string(12) “Combat churn” [“author”]=> string(1) “5” [“description”]=> string(0) “” [“caption”]=> string(0) “” [“name”]=> string(13) “service-ui1-2” [“status”]=> string(7) “inherit” [“uploaded_to”]=> 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“https://www.treasuredata.com/wp-content/uploads/2024/06/service-ui3-1-600×668.png” [“woocommerce_single-width”]=> int(600) [“woocommerce_single-height”]=> int(668) [“woocommerce_gallery_thumbnail”]=> string(81) “https://www.treasuredata.com/wp-content/uploads/2024/06/service-ui3-1-100×100.png” [“woocommerce_gallery_thumbnail-width”]=> int(100) [“woocommerce_gallery_thumbnail-height”]=> int(100) } } } </div> <div class="img-container hidden md:flex md:flex-col flex-1"> <div class="question_image " data-index="0"> <img decoding="async" class="w-full h-auto relative z-10" src="https://www.treasuredata.com/wp-content/uploads/2024/06/service-ui1.png" alt="Combat churn" /> </div> <div class="question_image hidden" data-index="1"> <img decoding="async" class="w-full h-auto relative z-10" src="https://www.treasuredata.com/wp-content/uploads/2024/06/service-ui2.png" alt="Optimize conversions" /> </div> <div class="question_image hidden" data-index="2"> <img decoding="async" class="w-full 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more</a></div><div class="secondary-btn-wrapper flex-col justify-center flex md:flex lg:flex"><a class="btn-secondary mt-[15px] text-center sm:text-left sm:mt-0 sm:ml-6 arrow-white button text-mobile-secondary-button lg:text-secondary-button" href="/topic/customer-service/" target="_blank" rel="noopener">View service resources</a></div></div></div></div></div></div></div><div class=" bg-white"> <div id="case_study_block_2acb7fd8535950a93ba93c80327066e0" class="case_studies_container py-sm-vertical md:py-md-vertical lg:py-lg-vertical xl:py-xl-vertical "> <div class="case_studies-content-wrapper"> <div class="container mx-auto"> <div class="td-alert-heading flex-1 sm:flex flex-row items-center justify-between py-4 border-b border-solid"> <h2 class="font-header text-mobile-5xl lg:text-5xl leading-[1.2] md:leading-[1.25] mb-[20px] sm:mb-0 ">Explore our case studies</h2> <a href="https://www.treasuredata.com/customers/" class="leading-snug font-display font-medium text-base justify-self-end uppercase text-navy-100">View All</a> </div> <div class="case_study_slider" data-slider-speed=250> <div class="case_study_outer_wrapper"> <div class="case_study_wrapper h-[350px] w-full md:h-[550px] md:w-[978px] solo mx-auto bg-primaryBlue-25 text-white my-4 lg:my-[66px] xl:my-20 rounded-2xl relative overflow-hidden"> <img decoding="async" width="300" height="169" loading="lazy" class="element-background-image wp-image-491619 top-0 left-0 w-full h-full object-fill absolute" src="https://www.treasuredata.com/wp-content/uploads/2024/05/trifecta-feature-case-study-service-300x169.jpg" srcset="https://www.treasuredata.com/wp-content/uploads/2024/05/trifecta-feature-case-study-service-300x169.jpg 300w, https://www.treasuredata.com/wp-content/uploads/2024/05/trifecta-feature-case-study-service-1024x577.jpg 1024w, https://www.treasuredata.com/wp-content/uploads/2024/05/trifecta-feature-case-study-service-600x338.jpg 600w" alt="" /> <div class="element-underlay-gradient top-0 left-0 w-full h-full object-fill absolute bg-caseStudy"></div> <div class="content absolute bottom-0 h-full w-full flex flex-col justify-end p-4 md:p-8 lg:p-20"> <h3 class='font-header text-mobile-case-study-heading lg:text-case-study-heading leading-[1.2] lg:leading-[1.25] lg:flex w-full md:w-9/12 mb-8'>Trifecta Nutrition uses real-time customer data as a competitive advantage</h3> <a href="/customers/trifecta/" target="" class="btn-primary px-[20px] py-[10px] md:px-[30px] md:py-[15.5px] text-mobile-button lg:text-button hidden lg:flex text-white cursor-pointer">Read the story</a> </div> </div> <a href="/customers/trifecta/" target="" class="btn-primary px-[20px] py-[10px] md:px-[30px] md:py-[15.5px] mb-sm-vertical text-mobile-button lg:text-button flex lg:hidden text-white cursor-pointer">Read the story</a> </div> </div> </div> </div> </div> </div> <style> .wp-block-td-quote-container{position:relative}.case-arrows{height:42px; width: 110px;}.case-arrows .slick-prev{left:0px 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Treasure Data has over 400 integrations, including Genesys, Zendesk, and Salesforce Service Cloud for service departments. Check out all <a href="/data-integrations">our integrations</a>.</p> </div> </div>  <div class="accordion_content w-full md:w-[90%] border-solid border-t border-white-300 transition-all duration-300 ease-in-out py-[32px] mr-20"> <div class="question_text pb-3 lg:pb-4"> <h4 class="font-display text-mobile-4xl lg:text-4xl font-medium md:font-semibold"> <button id="faq-question" type="button" class="relative faq-question-button flex items-center justify-between w-full text-left"> <span class="mr-8">Can Treasure Data CDP inform agent routing? </span> <img decoding="async" class="accent chevron absolute right-0 top-0 w-[24px]" src="https://www.treasuredata.com/wp-content/themes/td2024/assets/images/icons/chevron-down.svg" alt="Chevron Down" /> </button> </h4> </div> <div id="faq-answer" role="region" class="question_answer font-display leading-6 md:leading-8 text-base overflow-hidden hidden lg:mr-32 font-normal md:font-medium"> <p>Yes. 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