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email : Webview : Penn IAM Update - October 2023
<!DOCTYPE html> <html><head> <title>email : Webview : Penn IAM Update - October 2023</title><meta content="noindex, nofollow" name="robots"/><meta content="initial-scale=1" name="viewport"/><meta content="script-src 'self'" http-equiv="Content-Security-Policy"/><meta charset="UTF-8" content="text/html" http-equiv="Content-Type"/><meta content="Penn IAM Update - October 2023" name="title"/><meta content="October 2023 Update Upcoming IAM Rollouts As part of Penn’s Identity & Access Management (IAM) Program, improvements are coming to the PennKey login user experience on November 14, 2023. See below for details. New PennKey Login UI The PennKey Login user interface will be refreshed and modernized (see image below). The new Login UI will include the following: Screen design/flow complementary to Duo Universal Prompt Responsive design Improved accessibility Optimized for desktop and mobile More details are available on the PennKey Login UI Refresh Project website. Duo Universal Prompt Duo Universal Prompt is a vendor-supplied Multi-Factor Authentication (MFA) application that will replace Penn’s current custom Two-Step service for PennKey authentication. PennKey will integrate directly with Duo for a seamless user experience. Duo Universal Prompt provides a modern, secure, easy-to-use login interface and a simpler way to add and manage devices. What to Expect Current PennKey Two-Step Verification users do not have to re-download the Duo Mobile app or take any actions prior to rollout, but the following changes will occur upon rollout: Users will see the new Duo Universal Prompt UI instead of the current Penn custom interface during PennKey WebLogin (see image below). All existing “Trust this browser” sessions" name="description"/><meta content="Penn IAM Update - October 2023" property="og:title"/><meta content="http://d2mxsxvdlyuhqy.cloudfront.net/mailing/pcbnlg/e34009f44bcb50825b5561719e2d111f?w=200&h=200" property="og:image"/><meta content="200" property="og:image:width"/><meta content="200" property="og:image:height"/><meta content="https://d2mxsxvdlyuhqy.cloudfront.net/mailing/pcbnlg/e34009f44bcb50825b5561719e2d111f" property="og:image:secure_url"/><meta content="October 2023 Update Upcoming IAM Rollouts As part of Penn’s Identity & Access Management (IAM) Program, improvements are coming to the PennKey login user experience on November 14, 2023. See below for details. New PennKey Login UI The PennKey Login user interface will be refreshed and modernized (see image below). The new Login UI will include the following: Screen design/flow complementary to Duo Universal Prompt Responsive design Improved accessibility Optimized for desktop and mobile More details are available on the PennKey Login UI Refresh Project website. Duo Universal Prompt Duo Universal Prompt is a vendor-supplied Multi-Factor Authentication (MFA) application that will replace Penn’s current custom Two-Step service for PennKey authentication. PennKey will integrate directly with Duo for a seamless user experience. Duo Universal Prompt provides a modern, secure, easy-to-use login interface and a simpler way to add and manage devices. What to Expect Current PennKey Two-Step Verification users do not have to re-download the Duo Mobile app or take any actions prior to rollout, but the following changes will occur upon rollout: Users will see the new Duo Universal Prompt UI instead of the current Penn custom interface during PennKey WebLogin (see image below). All existing “Trust this browser” sessions" property="og:description"/><link href="http://d2mxsxvdlyuhqy.cloudfront.net/mailing/pcbnlg/e34009f44bcb50825b5561719e2d111f" rel="image_src"/><style type="text/css"> @media screen and (max-width: 480px) { #block_ymmikqpb .e2ma-holder.e2ma-follow-holder table, #block_kphptrpp .e2ma-holder.e2ma-follow-holder table, #block_sasigcai .e2ma-holder.e2ma-follow-holder table, #block_zwngjvhk .e2ma-holder.e2ma-follow-holder table { width: auto !important; margin: 0 auto } #block_sasigcai .e2ma-holder.e2ma-follow-holder table td, #block_kphptrpp .e2ma-holder.e2ma-follow-holder table td, #block_zwngjvhk .e2ma-holder.e2ma-follow-holder table td, #block_ymmikqpb .e2ma-holder.e2ma-follow-holder table td { display: table-cell !important; float: none !important; width: auto !important; padding-left: 2px !important; padding-right: 2px !important } } @media screen and (max-width: 560px) { html { -webkit-text-size-adjust: none; font-size: 16px } h4 { font-family: Arial, Helvetica, sans-serif; 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padding: 0px 180px 0px 179px; " valign="top"> <img alt="Penn Identity and Access Management" border="0" height="82" src="https://d31hzlhk6di2h5.cloudfront.net/20231026/15/77/5e/d3/88fc62550a0b13530481edaf_562x164.png" style="display: block" width="281"/> </td> </tr></tbody></table></td></tr> </tbody></table> </td> </tr> </tbody></table> </td> </tr> </tbody></table> <table border="0" cellpadding="0" cellspacing="0" class="e2ma-block-outer" id="block_mphkiuok" style="font-family: Arial, Helvetica, sans-serif;font-size: 12px" width="100%"> <tbody><tr> <td style="padding-bottom:5px"></td> </tr> <tr> <td class="e2ma-wrapper e2ma-image-td" style="padding-right: 5px;padding-bottom: 5px;padding-left: 5px;font-size: 12px;line-height: 1.5" valign="top"> <table border="0" cellpadding="0" cellspacing="0" style="font-family: Arial, Helvetica, sans-serif;font-size: 12px" width="100%"> <tbody><tr> <td class="e2ma-holder" style="padding: 6px" valign="top"> <div class="e2ma-content-block"> <div class="e2ma-p-div" style="font-size: 16px;margin-top: 1.3em;font-size: 16px;font-size: 16px;margin-top: 1.3em;font-size: 16px;display: block;margin-bottom: 10px;font-size: 12px;font-weight: normal;line-height: 1.5;font-family: Arial, Helvetica, sans-serif;font-size: 16px !important;color: #333;font-family: Arial, Helvetica, sans-serif;font-size: 16px !important;color: #333;margin-top: 0.5em; text-align: center"><span style="line-height: 1.5"><span class="e2ma-style" style="font-size: 24px; color: rgb(16, 44, 123)"><strong><strong><span class="e2ma-style" style="font-size: 18px">October 2023 Update</span></strong></strong></span></span></div> <div class="e2ma-p-div" style="font-size: 16px;margin-top: 1.3em;font-size: 16px;font-size: 16px;margin-top: 1.3em;font-size: 16px;display: block;margin-bottom: 10px;font-size: 12px;font-weight: normal;line-height: 1.5;font-family: Arial, Helvetica, sans-serif;font-size: 16px !important;color: #333;font-family: Arial, Helvetica, sans-serif;font-size: 16px !important;color: #333;margin-top: 1.5em; margin-bottom: 0px"><span style="line-height: 1.5"><span class="e2ma-style" style="color: rgb(16, 44, 123); font-size: 18px; font-weight: bold">Upcoming IAM Rollouts</span></span></div> <div class="e2ma-p-div" style="font-size: 16px;margin-top: 1.3em;font-size: 16px;font-size: 16px;margin-top: 1.3em;font-size: 16px;display: block;margin-bottom: 10px;font-size: 12px;font-weight: normal;line-height: 1.5;font-family: Arial, Helvetica, sans-serif;font-size: 16px !important;color: #333;font-family: Arial, Helvetica, sans-serif;font-size: 16px !important;color: #333;margin-top: 1.5em; margin-bottom: 0px"><span style="line-height: 1.5"><span> </span></span></div> <div class="e2ma-p-div" style="font-size: 16px;margin-top: 1.3em;font-size: 16px;font-size: 16px;margin-top: 1.3em;font-size: 16px;display: block;margin-bottom: 10px;font-size: 12px;font-weight: normal;line-height: 1.5;font-family: Arial, Helvetica, sans-serif;font-size: 16px !important;color: #333;font-family: Arial, Helvetica, sans-serif;font-size: 16px !important;color: #333"><span style="line-height: 1.5">As part of <a data-name="Penn’s Identity & Access Management (IAM) Program" data-type="url" href="https://www.isc.upenn.edu/iam" style="font-weight: normal;font-weight: normal;color: #900;text-decoration: none !important;color: #900;text-decoration: none !important">Penn’s Identity & Access Management (IAM) Program</a>, improvements are coming to the PennKey login user experience <span><span>on <strong>November 14, 2023</strong></span></span>. See below for details. </span></div> <div class="e2ma-p-div" style="font-size: 16px;margin-top: 1.3em;font-size: 16px;font-size: 16px;margin-top: 1.3em;font-size: 16px;display: block;margin-bottom: 10px;font-size: 12px;font-weight: normal;line-height: 1.5;font-family: Arial, Helvetica, sans-serif;font-size: 16px !important;color: #333;font-family: Arial, Helvetica, sans-serif;font-size: 16px !important;color: #333"><span style="line-height: 1.5"><span><span class="e2ma-style" style="color: rgb(16, 44, 123); font-size: 18px; font-weight: bold">New PennKey Login UI<br/></span></span></span></div> <div class="e2ma-p-div" style="font-size: 16px;margin-top: 1.3em;font-size: 16px;font-size: 16px;margin-top: 1.3em;font-size: 16px;display: block;margin-bottom: 10px;font-size: 12px;font-weight: normal;line-height: 1.5;font-family: Arial, Helvetica, sans-serif;font-size: 16px !important;color: #333;font-family: Arial, Helvetica, sans-serif;font-size: 16px !important;color: #333"><span style="line-height: 1.5">The PennKey Login user interface will be refreshed and modernized (see image below). The new Login UI will include the following: </span></div> <ul style="text-align: left; list-style-position: outside"><li style="font-family: Arial, Helvetica, sans-serif;font-size: 16px !important;color: #333;font-family: Arial, Helvetica, sans-serif;font-size: 16px !important;color: #333">Screen design/flow complementary to Duo Universal Prompt <br/></li><li style="font-family: Arial, Helvetica, sans-serif;font-size: 16px !important;color: #333;font-family: Arial, Helvetica, sans-serif;font-size: 16px !important;color: #333">Responsive design</li><li style="font-family: Arial, Helvetica, sans-serif;font-size: 16px !important;color: #333;font-family: Arial, Helvetica, sans-serif;font-size: 16px !important;color: #333">Improved accessibility</li><li style="font-family: Arial, Helvetica, sans-serif;font-size: 16px !important;color: #333;font-family: Arial, Helvetica, sans-serif;font-size: 16px !important;color: #333">Optimized for desktop and mobile</li></ul> <div class="e2ma-p-div" style="font-size: 16px;margin-top: 1.3em;font-size: 16px;font-size: 16px;margin-top: 1.3em;font-size: 16px;display: block;margin-bottom: 10px;font-size: 12px;font-weight: normal;line-height: 1.5;font-family: Arial, Helvetica, sans-serif;font-size: 16px !important;color: #333;font-family: Arial, Helvetica, sans-serif;font-size: 16px !important;color: #333"><span style="line-height: 1.5">More details are available on the <a data-name="PennKey Support Application Project" data-type="url" href="https://www.isc.upenn.edu/pennkey-login-ui-refresh-project" style="font-weight: normal;font-weight: normal;color: #900;text-decoration: none !important;color: #900;text-decoration: none !important">PennKey Login UI Refresh Project</a> website. </span></div> <div class="e2ma-p-div" style="font-size: 16px;margin-top: 1.3em;font-size: 16px;font-size: 16px;margin-top: 1.3em;font-size: 16px;display: block;margin-bottom: 10px;font-size: 12px;font-weight: normal;line-height: 1.5;font-family: Arial, Helvetica, sans-serif;font-size: 16px !important;color: #333;font-family: Arial, Helvetica, sans-serif;font-size: 16px !important;color: #333;margin-top: 0.8em; margin-bottom: 0.8em; line-height: 120%; text-align: left"><span style="line-height: 1.5"> </span></div> <div class="e2ma-p-div" style="font-size: 16px;margin-top: 1.3em;font-size: 16px;font-size: 16px;margin-top: 1.3em;font-size: 16px;display: block;margin-bottom: 10px;font-size: 12px;font-weight: normal;line-height: 1.5;font-family: Arial, Helvetica, sans-serif;font-size: 16px !important;color: #333;font-family: Arial, Helvetica, sans-serif;font-size: 16px !important;color: #333;margin-top: 0.8em; margin-bottom: 0.8em; line-height: 120%; text-align: left"><span style="line-height: 1.5"> </span></div> <div class="e2ma-p-div" style="font-size: 16px;margin-top: 1.3em;font-size: 16px;font-size: 16px;margin-top: 1.3em;font-size: 16px;display: block;margin-bottom: 10px;font-size: 12px;font-weight: normal;line-height: 1.5;font-family: Arial, Helvetica, sans-serif;font-size: 16px !important;color: #333;font-family: Arial, Helvetica, sans-serif;font-size: 16px !important;color: #333"><span style="line-height: 1.5"></span></div> <div class="e2ma-p-div" style="font-size: 16px;margin-top: 1.3em;font-size: 16px;font-size: 16px;margin-top: 1.3em;font-size: 16px;display: block;margin-bottom: 10px;font-size: 12px;font-weight: normal;line-height: 1.5;font-family: Arial, Helvetica, sans-serif;font-size: 16px !important;color: #333;font-family: Arial, Helvetica, sans-serif;font-size: 16px !important;color: #333"><span style="line-height: 1.5"></span></div> </div> </td> </tr> </tbody></table> </td> </tr> </tbody></table> <table border="0" cellpadding="0" cellspacing="0" class="e2ma-block-outer" id="block_sasigcai" style="font-family: Arial, Helvetica, sans-serif;font-size: 12px" width="100%"> <tbody><tr> <td class="e2ma-wrapper" style="padding-right: 0;padding-bottom: 0;padding-left: 0" valign="top"> <table border="0" cellpadding="0" cellspacing="0" style="font-family: Arial, Helvetica, sans-serif;font-size: 12px" width="100%"> <tbody><tr> <td class="e2ma-holder" style="padding: 0 0 0 0;background-color: transparent" valign="top"> <table border="0" cellpadding="0" cellspacing="0" style="font-family: Arial, Helvetica, sans-serif;font-size: 12px"> <tbody><tr><td valign="top"><table border="0" cellpadding="0" cellspacing="0" style="font-family: Arial, Helvetica, sans-serif;font-size: 12px"><tbody><tr> <td class="e2ma-image-td" style="text-align: center; padding: 0px 90px 0px 90px; " valign="top"> <a href="https://www.isc.upenn.edu/sites/default/files/pennkey-login-ui-screen2.png" style="font-weight: normal;font-weight: normal;color: #900;text-decoration: none !important;color: #900;text-decoration: none !important" target="_blank"> <img alt="PennKey Login UI - current and new" border="0" height="253" src="https://d31hzlhk6di2h5.cloudfront.net/20231026/f0/31/f8/7a/a11931b4cae2fe847db36d52_920x506.png" style="display: block" width="460"/> </a> </td> </tr></tbody></table></td></tr> </tbody></table> </td> </tr> </tbody></table> </td> </tr> </tbody></table> <table border="0" cellpadding="0" cellspacing="0" class="e2ma-block-outer" id="block_xxdegcgf" style="font-family: Arial, Helvetica, sans-serif;font-size: 12px" width="100%"> <tbody><tr> <td style="padding-bottom:5px"></td> </tr> <tr> <td class="e2ma-wrapper e2ma-image-td" style="padding-right: 5px;padding-bottom: 5px;padding-left: 5px;font-size: 12px;line-height: 1.5" valign="top"> <table border="0" cellpadding="0" cellspacing="0" style="font-family: Arial, Helvetica, sans-serif;font-size: 12px" width="100%"> <tbody><tr> <td class="e2ma-holder" style="padding: 6px;background-color: transparent" valign="top"> <div class="e2ma-content-block"> <span><span class="e2ma-style" style="color: rgb(16, 44, 123); font-size: 18px; font-weight: bold">Duo Universal Prompt<br/></span></span> <div class="e2ma-p-div" style="font-size: 16px;margin-top: 1.3em;font-size: 16px;font-size: 16px;margin-top: 1.3em;font-size: 16px;display: block;margin-bottom: 10px;font-size: 12px;font-weight: normal;line-height: 1.5;font-family: Arial, Helvetica, sans-serif;font-size: 16px !important;color: #333;font-family: Arial, Helvetica, sans-serif;font-size: 16px !important;color: #333"><span style="line-height: 1.5">Duo Universal Prompt is a vendor-supplied Multi-Factor Authentication (MFA) application that will replace Penn’s current custom Two-Step service for PennKey authentication. PennKey will integrate directly with Duo for a seamless user experience. Duo Universal Prompt provides a modern, secure, easy-to-use login interface and a simpler way to add and manage devices. </span></div> <div class="e2ma-p-div" style="font-size: 16px;margin-top: 1.3em;font-size: 16px;font-size: 16px;margin-top: 1.3em;font-size: 16px;display: block;margin-bottom: 10px;font-size: 12px;font-weight: normal;line-height: 1.5;font-family: Arial, Helvetica, sans-serif;font-size: 16px !important;color: #333;font-family: Arial, Helvetica, sans-serif;font-size: 16px !important;color: #333"><span style="line-height: 1.5"><strong>What to Expect</strong></span></div> <div class="e2ma-p-div" style="font-size: 16px;margin-top: 1.3em;font-size: 16px;font-size: 16px;margin-top: 1.3em;font-size: 16px;display: block;margin-bottom: 10px;font-size: 12px;font-weight: normal;line-height: 1.5;font-family: Arial, Helvetica, sans-serif;font-size: 16px !important;color: #333;font-family: Arial, Helvetica, sans-serif;font-size: 16px !important;color: #333"><span style="line-height: 1.5">Current PennKey Two-Step Verification users <strong>do not</strong> have to re-download the Duo Mobile app or take any actions prior to rollout, but the following changes will occur upon rollout: <br/></span></div> <ul><li style="font-family: Arial, Helvetica, sans-serif;font-size: 16px !important;color: #333;font-family: Arial, Helvetica, sans-serif;font-size: 16px !important;color: #333">Users will see the new Duo Universal Prompt UI instead of the current Penn custom interface during PennKey WebLogin (see image below).</li><li style="font-family: Arial, Helvetica, sans-serif;font-size: 16px !important;color: #333;font-family: Arial, Helvetica, sans-serif;font-size: 16px !important;color: #333">All existing “Trust this browser” sessions will expire. </li><ul><li style="font-family: Arial, Helvetica, sans-serif;font-size: 16px !important;color: #333;font-family: Arial, Helvetica, sans-serif;font-size: 16px !important;color: #333">All users will need to authenticate with Two-Step upon their first login after rollout.</li><li style="font-family: Arial, Helvetica, sans-serif;font-size: 16px !important;color: #333;font-family: Arial, Helvetica, sans-serif;font-size: 16px !important;color: #333">Duo Universal Prompt will enforce a 60-day limit on trusted browsers.</li></ul><li style="font-family: Arial, Helvetica, sans-serif;font-size: 16px !important;color: #333;font-family: Arial, Helvetica, sans-serif;font-size: 16px !important;color: #333"><a data-name="New login options" data-type="url" href="https://www.isc.upenn.edu/duo-universal-prompt-project#Login-Options" style="font-weight: normal;font-weight: normal;color: #900;text-decoration: none !important;color: #900;text-decoration: none !important">New login options</a> will be supported – USB security keys and Touch ID (Apple).</li><li style="font-family: Arial, Helvetica, sans-serif;font-size: 16px !important;color: #333;font-family: Arial, Helvetica, sans-serif;font-size: 16px !important;color: #333">Some <a data-name="legacy Two-Step functions" data-type="url" href="https://www.isc.upenn.edu/duo-universal-prompt-project#Retired-Functions" style="font-weight: normal;font-weight: normal;color: #900;text-decoration: none !important;color: #900;text-decoration: none !important">legacy Two-Step functions</a> will be retired.</li><li style="font-family: Arial, Helvetica, sans-serif;font-size: 16px !important;color: #333;font-family: Arial, Helvetica, sans-serif;font-size: 16px !important;color: #333">PennO365 Two-Step is changing from <a data-name="Duo Traditional to Duo Universal Prompt" data-type="url" href="https://www.isc.upenn.edu/sites/default/files/duo-o365-screen-changes.png" style="font-weight: normal;font-weight: normal;color: #900;text-decoration: none !important;color: #900;text-decoration: none !important">Duo Traditional to Duo Universal Prompt</a> – Device trust will work across PennKey SSO and O365 logins.<br/></li></ul> <div class="e2ma-p-div" style="font-size: 16px;margin-top: 1.3em;font-size: 16px;font-size: 16px;margin-top: 1.3em;font-size: 16px;display: block;margin-bottom: 10px;font-size: 12px;font-weight: normal;line-height: 1.5;font-family: Arial, Helvetica, sans-serif;font-size: 16px !important;color: #333;font-family: Arial, Helvetica, sans-serif;font-size: 16px !important;color: #333"><span style="line-height: 1.5"><span>More details are available on the <a data-name="Duo Universal Prompt Project" data-type="url" href="https://www.isc.upenn.edu/duo-universal-prompt-project" style="font-weight: normal;font-weight: normal;color: #900;text-decoration: none !important;color: #900;text-decoration: none !important">Duo Universal Prompt Project</a> website.</span><span></span></span></div> <div class="e2ma-p-div" style="font-size: 16px;margin-top: 1.3em;font-size: 16px;font-size: 16px;margin-top: 1.3em;font-size: 16px;display: block;margin-bottom: 10px;font-size: 12px;font-weight: normal;line-height: 1.5;font-family: Arial, Helvetica, sans-serif;font-size: 16px !important;color: #333;font-family: Arial, Helvetica, sans-serif;font-size: 16px !important;color: #333"><span style="line-height: 1.5"></span></div> </div> </td> </tr> </tbody></table> </td> </tr> </tbody></table> <table border="0" cellpadding="0" cellspacing="0" class="e2ma-block-outer" id="block_ymmikqpb" style="font-family: Arial, Helvetica, sans-serif;font-size: 12px" width="100%"> <tbody><tr> <td class="e2ma-wrapper" style="padding-right: 0;padding-bottom: 0;padding-left: 0" valign="top"> <table border="0" cellpadding="0" cellspacing="0" style="font-family: Arial, Helvetica, sans-serif;font-size: 12px" width="100%"> <tbody><tr> <td class="e2ma-holder" style="padding: 0;background-color: transparent" valign="top"> <table border="0" cellpadding="0" cellspacing="0" style="font-family: Arial, Helvetica, sans-serif;font-size: 12px"> <tbody><tr><td valign="top"><table border="0" cellpadding="0" cellspacing="0" style="font-family: Arial, Helvetica, sans-serif;font-size: 12px"><tbody><tr> <td class="e2ma-image-td" style="text-align: center; padding: 0px 116px 0px 115px; " valign="top"> <a href="https://www.isc.upenn.edu/sites/default/files/duo-universal-prompt_screen_change.png" style="font-weight: normal;font-weight: normal;color: #900;text-decoration: none !important;color: #900;text-decoration: none !important" target="_blank"> <img alt="Two-Step login - current and new Duo Universal Prompt" border="0" height="278" src="https://d31hzlhk6di2h5.cloudfront.net/20231026/bc/00/5e/3a/b6bff08ecc8a02c47eb83aaf_818x556.png" style="display: block" width="409"/> </a> </td> </tr></tbody></table></td></tr> </tbody></table> </td> </tr> </tbody></table> </td> </tr> </tbody></table> </td></tr></tbody></table></div> <table border="0" cellpadding="0" cellspacing="0" class="e2ma-row-region-content e2ma-section" style="font-family: Arial, Helvetica, sans-serif;font-size: 12px" width="100%"><tbody><tr><td class="e2ma-layout-column-content"> <table border="0" cellpadding="0" cellspacing="0" class="e2ma-block-outer" id="block_kqbtkapz" style="font-family: Arial, Helvetica, sans-serif;font-size: 12px" width="100%"> <tbody><tr> <td style="padding-bottom:5px"></td> </tr> <tr> <td class="e2ma-wrapper e2ma-image-td" style="padding-right: 5px;padding-bottom: 5px;padding-left: 5px;font-size: 12px;line-height: 1.5" valign="top"> <table border="0" cellpadding="0" cellspacing="0" style="font-family: Arial, Helvetica, sans-serif;font-size: 12px" width="100%"> <tbody><tr> <td class="e2ma-holder" style="padding: 6px;background-color: transparent" valign="top"> <div class="e2ma-content-block"> <div class="e2ma-hr-div" style="border-bottom:1px solid #CCC; margin-bottom: 14px"><div style="margin-bottom:14px"><img border="0" height="1" src="https://images.e2ma.net/images/spacer.gif" style="display:block" width="1"/></div></div><h1 style="display: block;font-size: 30px;font-weight: bold;margin: 0;line-height: 1.3;margin: 0;padding: 0;border: 0;font-size: 100%;font: inherit;vertical-align: baseline;font-family: Arial, Helvetica, sans-serif;font-size: 26px;font-weight: normal;color: #1f437d;margin-bottom: 15px;margin: 0;padding: 0;border: 0;font-size: 100%;font: inherit;vertical-align: baseline;font-family: Arial, Helvetica, sans-serif;font-size: 26px;font-weight: normal;color: #1f437d;margin-bottom: 15px;margin-top: 0.8em; margin-bottom: 0.8em; line-height: 120%; text-align: center"><span><span> </span><span> </span></span></h1> <div class="e2ma-p-div" style="font-size: 16px;margin-top: 1.3em;font-size: 16px;font-size: 16px;margin-top: 1.3em;font-size: 16px;display: block;margin-bottom: 10px;font-size: 12px;font-weight: normal;line-height: 1.5;font-family: Arial, Helvetica, sans-serif;font-size: 16px !important;color: #333;font-family: Arial, Helvetica, sans-serif;font-size: 16px !important;color: #333"><span><span class="e2ma-style" style="color: rgb(16, 44, 123); font-size: 18px; font-weight: bold">Questions & Feedback</span></span> </div> <div class="e2ma-p-div" style="font-size: 16px;margin-top: 1.3em;font-size: 16px;font-size: 16px;margin-top: 1.3em;font-size: 16px;display: block;margin-bottom: 10px;font-size: 12px;font-weight: normal;line-height: 1.5;font-family: Arial, Helvetica, sans-serif;font-size: 16px !important;color: #333;font-family: Arial, Helvetica, sans-serif;font-size: 16px !important;color: #333">ISC values your feedback. If you have questions, comments, or suggestions, please contact <a data-name="penn-iam@upenn.edu" data-type="email" href="mailto:penn-iam@upenn.edu?subject=" style="font-weight: normal;font-weight: normal;color: #900;text-decoration: none !important;color: #900;text-decoration: none !important"><em>penn-iam@upenn.edu</em></a>.</div> <div class="e2ma-p-div" style="font-size: 16px;margin-top: 1.3em;font-size: 16px;font-size: 16px;margin-top: 1.3em;font-size: 16px;display: block;margin-bottom: 10px;font-size: 12px;font-weight: normal;line-height: 1.5;font-family: Arial, Helvetica, sans-serif;font-size: 16px !important;color: #333;font-family: Arial, Helvetica, sans-serif;font-size: 16px !important;color: #333"><span>For the latest developments on the IAM program, please <a data-name="visit the website" data-type="url" href="https://www.isc.upenn.edu/iam" style="font-weight: normal;font-weight: normal;color: #900;text-decoration: none !important;color: #900;text-decoration: none !important">visit the website</a>.</span></div> <div class="e2ma-hr-div" style="border-bottom:1px solid #CCC; margin-bottom: 4px"><div style="margin-bottom:14px"><img border="0" height="1" src="https://images.e2ma.net/images/spacer.gif" style="display:block" width="1"/></div></div><div class="e2ma-p-div" style="font-size: 16px;margin-top: 1.3em;font-size: 16px;font-size: 16px;margin-top: 1.3em;font-size: 16px;display: block;margin-bottom: 10px;font-size: 12px;font-weight: normal;line-height: 1.5;font-family: Arial, Helvetica, sans-serif;font-size: 16px !important;color: #333;font-family: Arial, Helvetica, sans-serif;font-size: 16px !important;color: #333">We look forward to sharing more progress with you soon!</div> <div class="e2ma-p-div" style="font-size: 16px;margin-top: 1.3em;font-size: 16px;font-size: 16px;margin-top: 1.3em;font-size: 16px;display: block;margin-bottom: 10px;font-size: 12px;font-weight: normal;line-height: 1.5;font-family: Arial, Helvetica, sans-serif;font-size: 16px !important;color: #333;font-family: Arial, Helvetica, sans-serif;font-size: 16px !important;color: #333"><span><span><span class="e2ma-style" style='margin-top: 0.5em; vertical-align: baseline; font-size: 24px; color: rgb(40, 40, 40); font-family: Georgia, "Times New Roman", Times, serif'><em>The Penn IAM Team</em></span></span></span> </div> </div> </td> </tr> </tbody></table> </td> </tr> </tbody></table> </td></tr></tbody></table> </td> </tr> </tbody></table> </td> </tr> <tr> <td align="left" class="scale mobile-width" valign="top"><img alt="" src="https://s3.amazonaws.com/emma-assets/dzobb/ebcb5ad232ee0782708f8c99ba994db4/bottomshadow.png" style="width: 100%" width="100%"/> </td> </tr> </tbody></table> </td> </tr> <tr> <td align="center" bgcolor="#F6F7F8" class="e2ma-unsubscribe center" style="padding-bottom: 10px;padding-bottom: 10px;padding:50px 0px" valign="top"> <table align="center" border="0" cellpadding="0" cellspacing="0" class="mobile-width center" style="font-family: Arial, Helvetica, sans-serif;font-size: 12px" width="640"> <tbody><tr> <td align="center" valign="top"> <table align="center" border="0" cellpadding="0" cellspacing="0" style="font-family: Arial, Helvetica, sans-serif;font-size: 12px;text-align:center !important" width="100%"> <tbody><tr> <td align="center" class="stack center" style="text-align:center !important margin: 0 auto !important" valign="top"> <table align="center" border="0" cellpadding="0" cellspacing="0" style="font-family: Arial, Helvetica, sans-serif;font-size: 12px;text-align:center !important; margin: 0 auto !important" width="100%"> <tbody><tr> <td align="center" class="footer-text center" style="font-family:Helvetica, Arial, sans-serif; color:#9d9e9f; font-size:11px; line-height:1.8; text-align:center; padding:20px 0px" valign="top"> <a href="#" style="font-weight: normal;font-weight: normal;color:#63c4ee; text-decoration:none"><strong>Manage</strong></a> your preferences | <a href="#" style="font-weight: normal;font-weight: normal;color:#63c4ee; text-decoration:none"><strong>Opt out</strong></a> using <strong>TrueRemove</strong>™<br/> Got this as a forward? 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