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For any enquiries, please <a href="https://www.aldimobile.com.au/pages/contact-aldimobile" target="_blank" title="https://www.aldimobile.com.au/pages/contact-aldimobile">use our contact form</a> or attempt to try again by phone later.</p> </div> <style>.alert { background: #197bbd; }.alert_close_button, .alert_message, .alert_message p, .alert_message *, .alert_message p * { color: #ffffff; }.alert { } </style> <noscript> <style> .alert.collapse { display: block; } .alert_close_button { display: none; } </style> </noscript> </div> <div class="content"> <div id="shopify-section-162278743748359efb" class="shopify-section"><style> .visuals_container > .radial_gradient { background: radial-gradient(50% 50% at 50% 50%,#3a72c1 18.23%,#3a72c1 46.87%,rgba(223,136,107,0) 100%) } </style> <div class="campaign_banner"> <div class="container"> <div class="content_wrapper"> <div class="message_container"> <h1 class="title">Double 5G data</h1> <p class="message"> <p>Faster speeds and less lag. Select one of our 5G plans and receive double data for the first 3 <a href="#doubledata" data-toggle="modal" data-target="#doubledata">eligible recharges</a>.</p></p> </div> <a class="visuals_container" href="/collections/plans"> <span class="radial_gradient"></span> <picture class="visuals"> <img width="464" height="298" src="//www.aldimobile.com.au/cdn/shop/files/5G_Double_Data_1_464x.png?v=1730992223" alt=""> </picture> </a> </div> </div> </div> <style> #shopify-section-162278743748359efb h1 {letter-spacing: -1px; line-height: 1.2; font-size: 40px;} </style></div><div id="shopify-section-1604281613fe295bc2" class="shopify-section"><div class="plan_options_container"> <h2 class="h1 title">Plan options for you</h2> <p class="subtitle">ALDImobile offers great value prepaid plans for every occasion. Allow us to introduce you.</p> <div class="plan_options_carousel"> <div class="splide__track"> <ul class="splide__list"> <li class="splide__slide"> <a href="/collections/mobile-plans" class="plan_option"> <div class="card"> <div class="card_content"> <div class="card_body"> <div class="h3 plan_option_title">Mobile Plans</div> <div class="card_line red"></div>Calls, SMS, <br /> data and more.<br /> 30 day expiry</div> </div> <div class="product_content main_description plan_ribbon"> <div class="collection_product_handset_ribbon --isolate"> <span class="collection_product_handset_ribbon_content"> <p>Double data on 5G plans</p> </span> </div> </div> <div class="card_footer"> <span>See plans</span> </div> </div> </a> </li> <li class="splide__slide"> <a href="/collections/data-plans" class="plan_option"> <div class="card"> <div class="card_content"> <div class="card_body"> <div class="h3 plan_option_title">Data Plans</div> <div class="card_line grey"></div>Data for tablets<br /> and dongles.<br /> 365 day expiry</div> </div> <div class="card_footer"> <span>See plans</span> </div> </div> </a> </li> <li class="splide__slide"> <a href="/collections/family-plans" class="plan_option"> <div class="card"> <div class="card_content"> <div class="card_body"> <div class="h3 plan_option_title">Family Plans</div> <div class="card_line green"></div>Calls, SMS, and shared<br /> data for multiple services.<br /> 30 day expiry</div> </div> <div class="product_content main_description plan_ribbon"> <div class="collection_product_handset_ribbon --isolate"> <span class="collection_product_handset_ribbon_content"> <p>Double data on all plans</p> </span> </div> </div> <div class="card_footer"> <span>See plans</span> </div> </div> </a> </li> <li class="splide__slide"> <a href="/collections/payg" class="plan_option"> <div class="card"> <div class="card_content"> <div class="card_body"> <div class="h3 plan_option_title">Pay As You Go</div> <div class="card_line blue"></div>Occasional calls, SMS, data.<br /> Top Ups with<br /> 365 day expiry</div> </div> <div class="card_footer"> <span>See plans</span> </div> </div> </a> </li> <li class="splide__slide"> <a href="/collections/special-buys" class="plan_option"> <div class="card"> <div class="card_content"> <div class="card_body"> <div class="h3 plan_option_title">Special Deals</div> <div class="card_line orange"></div>Calls, SMS &<br /> 5G bonus data.<br /> 30 day expiry.</div> </div> <div class="product_content main_description plan_ribbon"> <div class="collection_product_handset_ribbon --isolate"> <span class="collection_product_handset_ribbon_content"> <p>Limited time offer</p> </span> </div> </div> <div class="card_footer"> <span>See plans</span> </div> </div> </a> </li> </ul> </div> </div> </div> <style> .plan_options_container { } @media only screen and (max-width: 767.98px) { .plan_options_container { background-image: linear-gradient(to top, #0a9dd1, #0063a5); } } </style> </div><div id="shopify-section-1605147207fcb9c577" class="shopify-section plan_suggestions"><div class="plan_suggestions_container"> <h2 class="plan_suggestion_title"> Most popular plans</h2> <p class="plan_suggestion_subtitle"> </p> <div class="plan_suggestions container"> <div class="plan_suggestion"> <a class="halo_link" href="/products/19-mobile-plan"> <div class="halo_display"> <svg width="154" height="154" viewBox="0 0 154 154" xmlns="http://www.w3.org/2000/svg" xmlns:xlink="http://www.w3.org/1999/xlink" > <defs> <radialGradient id="halo-#f68d6c" cx="50%" cy="50%" gradientTransform="matrix(0 1 -1.003666 0 1.001833 0)" r="50%"> <stop offset="0" stop-color="#f68d6c"/> <stop offset=".832132711" stop-color="#f68d6c"/> <stop offset="1" stop-color="#f68d6c" stop-opacity="0"/> </radialGradient> </defs> <g fill="none" fill-rule="evenodd"> <path d="m77 154c-42.5259257 0-77-34.474074-77-77 0-42.5259257 34.4740743-77 77-77 42.525926 0 77 34.4740743 77 77 0 42.525926-34.474074 77-77 77zm0-22c33.137085 0 60-26.862915 60-60s-26.862915-60-60-60-60 26.862915-60 60 26.862915 60 60 60z" fill="url(#halo-#f68d6c)"/> <circle cx="77" cy="72" fill="#fff" r="60"/> </g> </svg> <div class="halo_text"> <span class="halo_price chars_2"><span>$</span>19</span> </div> </div> <div class="plan_suggestion_subtitle">Mobile plan<br /> with 10GB data</div> </a> </div> <div class="plan_suggestion"> <a class="halo_link" href="/products/29-5g-mobile-plan"> <div class="halo_display"> <svg width="154" height="154" viewBox="0 0 154 154" xmlns="http://www.w3.org/2000/svg" xmlns:xlink="http://www.w3.org/1999/xlink" > <defs> <radialGradient id="halo-#ffbfe4" cx="50%" cy="50%" gradientTransform="matrix(0 1 -1.003666 0 1.001833 0)" r="50%"> <stop offset="0" stop-color="#ffbfe4"/> <stop offset=".832132711" stop-color="#ffbfe4"/> <stop offset="1" stop-color="#ffbfe4" stop-opacity="0"/> </radialGradient> </defs> <g fill="none" fill-rule="evenodd"> <path d="m77 154c-42.5259257 0-77-34.474074-77-77 0-42.5259257 34.4740743-77 77-77 42.525926 0 77 34.4740743 77 77 0 42.525926-34.474074 77-77 77zm0-22c33.137085 0 60-26.862915 60-60s-26.862915-60-60-60-60 26.862915-60 60 26.862915 60 60 60z" fill="url(#halo-#ffbfe4)"/> <circle cx="77" cy="72" fill="#fff" r="60"/> </g> </svg> <div class="halo_text"> <span class="halo_price chars_2"><span>$</span>29</span> </div> </div> <div class="plan_suggestion_subtitle">5G mobile plan<br /> with 25GB data</div> </a> </div> <div class="plan_suggestion"> <a class="halo_link" href="/collections/family-plans"> <div class="halo_display"> <svg width="154" height="154" viewBox="0 0 154 154" xmlns="http://www.w3.org/2000/svg" xmlns:xlink="http://www.w3.org/1999/xlink" > <defs> <radialGradient id="halo-#90d2ac" cx="50%" cy="50%" gradientTransform="matrix(0 1 -1.003666 0 1.001833 0)" r="50%"> <stop offset="0" stop-color="#90d2ac"/> <stop offset=".832132711" stop-color="#90d2ac"/> <stop offset="1" stop-color="#90d2ac" stop-opacity="0"/> </radialGradient> </defs> <g fill="none" fill-rule="evenodd"> <path d="m77 154c-42.5259257 0-77-34.474074-77-77 0-42.5259257 34.4740743-77 77-77 42.525926 0 77 34.4740743 77 77 0 42.525926-34.474074 77-77 77zm0-22c33.137085 0 60-26.862915 60-60s-26.862915-60-60-60-60 26.862915-60 60 26.862915 60 60 60z" fill="url(#halo-#90d2ac)"/> <circle cx="77" cy="72" fill="#fff" r="60"/> </g> </svg> <div class="halo_text"> Family Plans </div> </div> <div class="plan_suggestion_subtitle">5G shared data multi-user plans</div> </a> </div> </div> <a class="btn btn_primary see_all_plans" href="/collections/plans">See all plans</a> </div> </div><div id="shopify-section-1603867334b41b2a51" class="shopify-section"><div class="reasons"> <div class="container_wide"> <h2>Why ALDImobile?</h2> <div class="reasons_list"> <div class="reason"> <a class="reason_link" href="/pages/why-us"> <svg height="82" width="82" viewBox="0 0 82 82" xmlns="http://www.w3.org/2000/svg"><g fill="#1f295b"><path d="M41.048 42.388a3.436 3.436 0 10-3.436-3.436 3.43 3.43 0 003.436 3.436"/><path d="M40.994 81.594c22.423 0 40.6-18.177 40.6-40.6S63.417.394 40.994.394.394 18.57.394 40.994s18.177 40.6 40.6 40.6zm0-1.491c-21.6 0-39.11-17.51-39.11-39.11s17.51-39.108 39.11-39.108 39.109 17.51 39.109 39.109-17.51 39.109-39.11 39.109z"/><path d="M40.224 38.315v22.018a.745.745 0 001.491 0V38.315a.745.745 0 00-1.49 0zM51.987 55.392a19.436 19.436 0 00-.234-32.318.818.818 0 10-.9 1.367 17.8 17.8 0 01.215 29.597.818.818 0 10.919 1.354zM30.24 23.188a19.43 19.43 0 00-.234 32.09.818.818 0 10.933-1.344 17.794 17.794 0 01.214-29.388.818.818 0 10-.912-1.358z"/><path d="M49.491 48.67a12.57 12.57 0 00-.214-18.922.818.818 0 00-1.063 1.244A10.933 10.933 0 0148.4 47.45a.818.818 0 101.091 1.22zM32.713 29.89a12.564 12.564 0 00-.22 18.644.818.818 0 101.111-1.201 10.927 10.927 0 01.192-16.216.818.818 0 00-1.083-1.228z"/></g></svg> <span>Trusted Network</span> </a> </div> <div class="reason"> <a class="reason_link" href="/pages/why-us"> <svg height="80" width="80" viewBox="0 0 80 80" xmlns="http://www.w3.org/2000/svg"><g fill="none"><path d="M40 1.382c21.328 0 38.618 17.29 38.618 38.618S61.328 78.618 40 78.618 1.382 61.328 1.382 40C1.407 18.682 18.682 1.407 40 1.382zM40 0C17.909 0 0 17.909 0 40s17.909 40 40 40 40-17.909 40-40S62.091 0 40 0z" fill="#1f295c"/><g fill="#05205f"><path d="M55.909 47.956a5.891 5.891 0 00-11.782.054 5.91 5.91 0 005.95 5.88 5.891 5.891 0 005.832-5.934zm-9.067 3.26a4.546 4.546 0 01-1.351-3.21 4.527 4.527 0 114.576 4.521 4.545 4.545 0 01-3.225-1.311z"/><path d="M50.178 50.104l2.738-2.92a.806.806 0 00.234-.58.836.836 0 00-.27-.614.864.864 0 00-1.167-.002l-2.268 2.406-1.099-.77c-.261-.247-.767-.247-1.097.055-.347.357-.347.876-.03 1.204l.088.077 1.746 1.273.186.096a.855.855 0 00.438.027.864.864 0 00.5-.252zm-1.138-1.28l.888-.091-.483-.339zm.153.337a.533.533 0 01.213-.136l-.058.01a.509.509 0 01.105-.023.49.49 0 01.1-.012l-.051.009c.057 0 .113.008.168.026l-.215.647.401-.551-.377-.275z"/><path d="M50.332 55.916a5.027 5.027 0 01-4.915 4.002H31.145a5.027 5.027 0 01-5.009-5.011V23.873a5.027 5.027 0 015.012-5.01h14.307a5.027 5.027 0 015.018 5.012v16.361a.682.682 0 101.363 0V23.873a6.391 6.391 0 00-6.38-6.373h-14.31a6.391 6.391 0 00-6.373 6.37v31.04a6.391 6.391 0 006.37 6.372h14.275a6.391 6.391 0 006.25-5.088.682.682 0 00-1.336-.278z"/><path d="M33.718 23.5h10.318a.682.682 0 100-1.364H33.718a.682.682 0 000 1.364z"/></g></g></svg> <span>Keep your number</span> </a> </div> <div class="reason"> <a class="reason_link" href="/pages/why-us"> <svg height="82" width="82" viewBox="0 0 82 82" xmlns="http://www.w3.org/2000/svg"><g fill="#1f295c"><path d="M40.855 81.455c22.422 0 40.6-18.178 40.6-40.6 0-22.423-18.178-40.6-40.6-40.6-22.423 0-40.6 18.177-40.6 40.6 0 22.422 18.177 40.6 40.6 40.6zm0-1.491c-21.6 0-39.11-17.51-39.11-39.11 0-21.599 17.51-39.109 39.11-39.109 21.599 0 39.109 17.51 39.109 39.11 0 21.599-17.51 39.109-39.11 39.109z"/><path d="M44.497 44.958a4.46 4.46 0 01-2.424.957v1.327a.745.745 0 01-1.485 0v-1.26a13.824 13.824 0 01-1.867-.182 9.11 9.11 0 01-.794-.17.66.66 0 01-.509-.806.74.74 0 01.891-.497c.212.055.436.097.679.146.56.104 1.128.157 1.697.157.353.003.706-.028 1.054-.09.296-.046.582-.138.849-.273.491-.244.791-.756.764-1.303a1.158 1.158 0 00-.449-.891 4.921 4.921 0 00-1.11-.703c-.441-.218-.92-.43-1.423-.643a10.91 10.91 0 01-1.43-.733 4.17 4.17 0 01-1.11-.952 2.121 2.121 0 01-.442-1.351 2.564 2.564 0 01.848-2.03 3.927 3.927 0 012.334-.873v-1.2a.752.752 0 111.503 0v1.14c.495.021.989.07 1.479.145l.527.09a.685.685 0 01.563.813.74.74 0 01-.884.515l-.503-.091a9.879 9.879 0 00-1.6-.121 4.303 4.303 0 00-1.091.121 2.09 2.09 0 00-.71.321c-.158.122-.284.28-.37.46a1.273 1.273 0 00.333 1.503c.335.3.71.55 1.116.74.443.218.922.437 1.437.649a12.2 12.2 0 011.436.715c.414.23.787.527 1.103.879.293.335.453.766.449 1.212a2.8 2.8 0 01-.861 2.279"/><path d="M27.054 51.251l-.177 1.267a.812.812 0 01-1.609-.224l.473-3.394a.812.812 0 01.916-.692l3.321.46a.812.812 0 01-.223 1.61l-1.572-.219a15.874 15.874 0 0028.084-13.05.812.812 0 111.587-.344 17.497 17.497 0 01-30.8 14.586zm27.318-21.833l.223-1.235a.812.812 0 111.598.288l-.606 3.364a.812.812 0 01-.946.655l-3.297-.606a.812.812 0 11.294-1.598l1.58.29A15.868 15.868 0 0025.22 43.624a.812.812 0 01-1.59.33 17.49 17.49 0 0130.743-14.535z"/></g></svg> <span>Auto Recharge</span> </a> </div> <div class="reason"> <a class="reason_link" href="/pages/why-us"> <svg height="80" width="80" viewBox="0 0 80 80" xmlns="http://www.w3.org/2000/svg"><g fill="#1f295c"><path d="M24.96 51.61l-.248 1.768-1.369-.192.614-4.384 4.32.605-.191 1.368-2.253-.315a17.492 17.492 0 0031.34-14.014l1.346-.31c2.076 8.988-2.65 18.16-11.176 21.687-8.058 3.332-17.277.697-22.384-6.213zm30.433-24.708l1.36.251-.799 4.314-4.314-.787.248-1.36 2.215.405a17.492 17.492 0 00-31.2 14.012l-1.351.29A18.873 18.873 0 0155.06 28.697z"/><path d="M35.455 45.845c-3.419 0-4.746-2.127-4.746-6.29 0-4.164 1.336-6.282 4.746-6.282a7.273 7.273 0 013.345.836l-.555 1.346a6.31 6.31 0 00-2.6-.673c-2.472 0-3.163 1.754-3.163 4.773s.763 4.8 3.218 4.8a4.727 4.727 0 001.673-.31v-3.763h-1.6l-.182-1.4h3.436v6.145a7.918 7.918 0 01-3.572.818zM44.664 45.627H41.59V33.491h2.954c3.037 0 4.782.445 4.782 3.009a2.61 2.61 0 01-2.363 2.836c1.545.146 2.727.746 2.727 3.019 0 2.272-1.464 3.272-5.027 3.272zm-.382-10.772h-.91v3.881h1.11c2.127 0 3-.4 3-1.945 0-1.546-.891-1.936-3.2-1.936zm0 5.154h-.91v4.273h.964c2.564 0 3.473-.437 3.473-2.127C47.791 40.664 46.9 40 44.282 40z"/><path d="M40 1.382c21.328 0 38.618 17.29 38.618 38.618S61.328 78.618 40 78.618 1.382 61.328 1.382 40C1.407 18.682 18.682 1.407 40 1.382zM40 0C17.909 0 0 17.909 0 40s17.909 40 40 40 40-17.909 40-40A40 40 0 0040 0z"/></g></svg> <span>Data rollover</span> </a> </div> </div> <a class="btn btn_primary see_more_reasons" href="/pages/why-us">See more reasons</a> </div> </div> </div><div id="shopify-section-163370701429a3f69d" class="shopify-section awards"> <div class="awards"> <div class="awards_bg"> <img loading="lazy" width="1500" height="560" src="//www.aldimobile.com.au/cdn/shop/t/336/assets/gradient_awards_1500x.jpg?v=117298997703813328131732711180"> </div> <div class="container_wide"> <h2>Award-winning</h2> <div class="award_list "> <div class="award"> <img loading="lazyload" width="112" height="120" class="award_image lazyload" alt="Roy Morgan Award winning SIM, Data and Mobile Plans" data-src="//www.aldimobile.com.au/cdn/shop/files/Roy_Morgan_Mobile_Phone_Service_Provider_of_the_Year_2021_1_240x.png?v=1654790199" /> <div class="award_title"></div> <div class="award_blurb">Roy Morgan Mobile <br /> Phone Service <br /> Provider of the Year, 2019-2021</div> </div> <div class="award"> <img loading="lazyload" width="112" height="120" class="award_image lazyload" alt="" data-src="//www.aldimobile.com.au/cdn/shop/files/ALDImobile_Medal_Award_240x.png?v=1693367688" /> <div class="award_title"></div> <div class="award_blurb">Proud winner of <br /> 39 other prestigious <br /> industry awards, 2014-2024</div> </div> </div> <a class="btn btn_primary primary_btn_box_shadow responsive_width_button" href="/pages/award-winning"> See all awards </a> </div> </div> </div><div id="shopify-section-16038678703c3704de" class="shopify-section coverage_section"><div class="coverage"> <div class="container_narrow"> <h2>Australia's trusted network</h2> <p class="coverage_sub_title">ALDImobile is a part of something bigger.<p> <p class="coverage_description">The Telstra Wholesale Mobile Network coverage area reaches more than 98.8% of the Australian population with 4G or 5G, and covers more than 1.6m square kilometres of the Australian landmass. The service provides 4G coverage reaching at least 98.7% of the Australian population and at least 75% with 5G. <br></p> <a class="btn btn_primary check_your_coverage" href="/pages/coverage">Check your coverage</a> </div> </div> </div><div id="shopify-section-16055355489a983957" class="shopify-section"><section class="testimonials"> <div class="container_wide"> <h2></h2> <div class="testimonials_carousel white_bg"> <div class="testimonial"> <span class="testimonial_quote icon sp_icon_quote"></span> <div class="testimonial_rating"> <svg height="26" width="26" viewBox="0 0 26 26" xmlns="http://www.w3.org/2000/svg"><path d="M13.017.636l3.98 8.199 9.037 1.247-6.578 6.313 1.606 8.97-8.045-4.298-8.045 4.297 1.606-8.969L0 10.082l9.038-1.247z" fill="#fcd13a"/></svg> <svg height="26" width="26" viewBox="0 0 26 26" xmlns="http://www.w3.org/2000/svg"><path d="M13.017.636l3.98 8.199 9.037 1.247-6.578 6.313 1.606 8.97-8.045-4.298-8.045 4.297 1.606-8.969L0 10.082l9.038-1.247z" fill="#fcd13a"/></svg> <svg height="26" width="26" viewBox="0 0 26 26" xmlns="http://www.w3.org/2000/svg"><path d="M13.017.636l3.98 8.199 9.037 1.247-6.578 6.313 1.606 8.97-8.045-4.298-8.045 4.297 1.606-8.969L0 10.082l9.038-1.247z" fill="#fcd13a"/></svg> <svg height="26" width="26" viewBox="0 0 26 26" xmlns="http://www.w3.org/2000/svg"><path d="M13.017.636l3.98 8.199 9.037 1.247-6.578 6.313 1.606 8.97-8.045-4.298-8.045 4.297 1.606-8.969L0 10.082l9.038-1.247z" fill="#fcd13a"/></svg> <svg height="26" width="26" viewBox="0 0 26 26" xmlns="http://www.w3.org/2000/svg"><path d="M13.017.636l3.98 8.199 9.037 1.247-6.578 6.313 1.606 8.97-8.045-4.298-8.045 4.297 1.606-8.969L0 10.082l9.038-1.247z" fill="#fcd13a"/></svg> </div> <div class="testimonial_date"> <span><strong>LF,</strong> 22 May 2024</span> </div> <blockquote>Wonderful service, excellent reception and cheap. What more can I say! I've been with ALDI for at least 7 years now I think maybe more. Terrific!</blockquote> </div> <div class="testimonial"> <span class="testimonial_quote icon sp_icon_quote"></span> <div class="testimonial_rating"> <svg height="26" width="26" viewBox="0 0 26 26" xmlns="http://www.w3.org/2000/svg"><path d="M13.017.636l3.98 8.199 9.037 1.247-6.578 6.313 1.606 8.97-8.045-4.298-8.045 4.297 1.606-8.969L0 10.082l9.038-1.247z" fill="#fcd13a"/></svg> <svg height="26" width="26" viewBox="0 0 26 26" xmlns="http://www.w3.org/2000/svg"><path d="M13.017.636l3.98 8.199 9.037 1.247-6.578 6.313 1.606 8.97-8.045-4.298-8.045 4.297 1.606-8.969L0 10.082l9.038-1.247z" fill="#fcd13a"/></svg> <svg height="26" width="26" viewBox="0 0 26 26" xmlns="http://www.w3.org/2000/svg"><path d="M13.017.636l3.98 8.199 9.037 1.247-6.578 6.313 1.606 8.97-8.045-4.298-8.045 4.297 1.606-8.969L0 10.082l9.038-1.247z" fill="#fcd13a"/></svg> <svg height="26" width="26" viewBox="0 0 26 26" xmlns="http://www.w3.org/2000/svg"><path d="M13.017.636l3.98 8.199 9.037 1.247-6.578 6.313 1.606 8.97-8.045-4.298-8.045 4.297 1.606-8.969L0 10.082l9.038-1.247z" fill="#fcd13a"/></svg> <svg height="26" width="26" viewBox="0 0 26 26" xmlns="http://www.w3.org/2000/svg"><path d="M13.017.636l3.98 8.199 9.037 1.247-6.578 6.313 1.606 8.97-8.045-4.298-8.045 4.297 1.606-8.969L0 10.082l9.038-1.247z" fill="#fcd13a"/></svg> </div> <div class="testimonial_date"> <span><strong>JG,</strong> 07 May 2024</span> </div> <blockquote>Our family is using ALDImobile for years. We have 3 phones with ALDI sims. Reasonable price. Good coverage. No issues. In my work place, colleagues with other sims have issues with coverage. In front of them, I walk around proudly with my ALDI mobile</blockquote> </div> <div class="testimonial"> <span class="testimonial_quote icon sp_icon_quote"></span> <div class="testimonial_rating"> <svg height="26" width="26" viewBox="0 0 26 26" xmlns="http://www.w3.org/2000/svg"><path d="M13.017.636l3.98 8.199 9.037 1.247-6.578 6.313 1.606 8.97-8.045-4.298-8.045 4.297 1.606-8.969L0 10.082l9.038-1.247z" fill="#fcd13a"/></svg> <svg height="26" width="26" viewBox="0 0 26 26" xmlns="http://www.w3.org/2000/svg"><path d="M13.017.636l3.98 8.199 9.037 1.247-6.578 6.313 1.606 8.97-8.045-4.298-8.045 4.297 1.606-8.969L0 10.082l9.038-1.247z" fill="#fcd13a"/></svg> <svg height="26" width="26" viewBox="0 0 26 26" xmlns="http://www.w3.org/2000/svg"><path d="M13.017.636l3.98 8.199 9.037 1.247-6.578 6.313 1.606 8.97-8.045-4.298-8.045 4.297 1.606-8.969L0 10.082l9.038-1.247z" fill="#fcd13a"/></svg> <svg height="26" width="26" viewBox="0 0 26 26" xmlns="http://www.w3.org/2000/svg"><path d="M13.017.636l3.98 8.199 9.037 1.247-6.578 6.313 1.606 8.97-8.045-4.298-8.045 4.297 1.606-8.969L0 10.082l9.038-1.247z" fill="#fcd13a"/></svg> <svg height="26" width="26" viewBox="0 0 26 26" xmlns="http://www.w3.org/2000/svg"><path d="M13.017.636l3.98 8.199 9.037 1.247-6.578 6.313 1.606 8.97-8.045-4.298-8.045 4.297 1.606-8.969L0 10.082l9.038-1.247z" fill="#fcd13a"/></svg> </div> <div class="testimonial_date"> <span><strong>MB,</strong> 23 Apr 2024</span> </div> <blockquote>I changed from one of the major providers 2 years ago. Main reason was I needed more data and it was cheaper than others. Never had an issue with coverage or dropouts going up and down the east coast over this time. Like being able to choose top up value according to my budget. Never had to call customer service.</blockquote> </div> <div class="testimonial"> <span class="testimonial_quote icon sp_icon_quote"></span> <div class="testimonial_rating"> <svg height="26" width="26" viewBox="0 0 26 26" xmlns="http://www.w3.org/2000/svg"><path d="M13.017.636l3.98 8.199 9.037 1.247-6.578 6.313 1.606 8.97-8.045-4.298-8.045 4.297 1.606-8.969L0 10.082l9.038-1.247z" fill="#fcd13a"/></svg> <svg height="26" width="26" viewBox="0 0 26 26" xmlns="http://www.w3.org/2000/svg"><path d="M13.017.636l3.98 8.199 9.037 1.247-6.578 6.313 1.606 8.97-8.045-4.298-8.045 4.297 1.606-8.969L0 10.082l9.038-1.247z" fill="#fcd13a"/></svg> <svg height="26" width="26" viewBox="0 0 26 26" xmlns="http://www.w3.org/2000/svg"><path d="M13.017.636l3.98 8.199 9.037 1.247-6.578 6.313 1.606 8.97-8.045-4.298-8.045 4.297 1.606-8.969L0 10.082l9.038-1.247z" fill="#fcd13a"/></svg> <svg height="26" width="26" viewBox="0 0 26 26" xmlns="http://www.w3.org/2000/svg"><path d="M13.017.636l3.98 8.199 9.037 1.247-6.578 6.313 1.606 8.97-8.045-4.298-8.045 4.297 1.606-8.969L0 10.082l9.038-1.247z" fill="#fcd13a"/></svg> <svg height="26" width="26" viewBox="0 0 26 26" xmlns="http://www.w3.org/2000/svg"><path d="M13.017.636l3.98 8.199 9.037 1.247-6.578 6.313 1.606 8.97-8.045-4.298-8.045 4.297 1.606-8.969L0 10.082l9.038-1.247z" fill="#fcd13a"/></svg> </div> <div class="testimonial_date"> <span><strong>J,</strong> 05 Feb 2024</span> </div> <blockquote>We switched our mobile phone services to ALDI almost from the start and it’s been hassle free. We have a $25 per month plan (including International calls) on one and $15 on the other and as far as I know they resell the Telstra network. We don’t need the international call bit any more since face time was introduced but we have so much accumulated call credit that we use the $25 as a mobile hot spot when travelling.</blockquote> </div> <div class="testimonial"> <span class="testimonial_quote icon sp_icon_quote"></span> <div class="testimonial_rating"> <svg height="26" width="26" viewBox="0 0 26 26" xmlns="http://www.w3.org/2000/svg"><path d="M13.017.636l3.98 8.199 9.037 1.247-6.578 6.313 1.606 8.97-8.045-4.298-8.045 4.297 1.606-8.969L0 10.082l9.038-1.247z" fill="#fcd13a"/></svg> <svg height="26" width="26" viewBox="0 0 26 26" xmlns="http://www.w3.org/2000/svg"><path d="M13.017.636l3.98 8.199 9.037 1.247-6.578 6.313 1.606 8.97-8.045-4.298-8.045 4.297 1.606-8.969L0 10.082l9.038-1.247z" fill="#fcd13a"/></svg> <svg height="26" width="26" viewBox="0 0 26 26" xmlns="http://www.w3.org/2000/svg"><path d="M13.017.636l3.98 8.199 9.037 1.247-6.578 6.313 1.606 8.97-8.045-4.298-8.045 4.297 1.606-8.969L0 10.082l9.038-1.247z" fill="#fcd13a"/></svg> <svg height="26" width="26" viewBox="0 0 26 26" xmlns="http://www.w3.org/2000/svg"><path d="M13.017.636l3.98 8.199 9.037 1.247-6.578 6.313 1.606 8.97-8.045-4.298-8.045 4.297 1.606-8.969L0 10.082l9.038-1.247z" fill="#fcd13a"/></svg> <svg height="26" width="26" viewBox="0 0 26 26" xmlns="http://www.w3.org/2000/svg"><path d="M13.017.636l3.98 8.199 9.037 1.247-6.578 6.313 1.606 8.97-8.045-4.298-8.045 4.297 1.606-8.969L0 10.082l9.038-1.247z" fill="#fcd13a"/></svg> </div> <div class="testimonial_date"> <span><strong>CG,</strong> 24 Dec 2023</span> </div> <blockquote>ALDI Mobile is great value. I have never had a problem with my ALDI Mobile account. Works really well for me and very good value. Good reception given I live in a regional area. ALDI uses the Telstra network so the reception is as good as your phone. Found support staff very helpful. I access my account via Chrome. No problems and I'm happy</blockquote> </div> <div class="testimonial"> <span class="testimonial_quote icon sp_icon_quote"></span> <div class="testimonial_rating"> <svg height="26" width="26" viewBox="0 0 26 26" xmlns="http://www.w3.org/2000/svg"><path d="M13.017.636l3.98 8.199 9.037 1.247-6.578 6.313 1.606 8.97-8.045-4.298-8.045 4.297 1.606-8.969L0 10.082l9.038-1.247z" fill="#fcd13a"/></svg> <svg height="26" width="26" viewBox="0 0 26 26" xmlns="http://www.w3.org/2000/svg"><path d="M13.017.636l3.98 8.199 9.037 1.247-6.578 6.313 1.606 8.97-8.045-4.298-8.045 4.297 1.606-8.969L0 10.082l9.038-1.247z" fill="#fcd13a"/></svg> <svg height="26" width="26" viewBox="0 0 26 26" xmlns="http://www.w3.org/2000/svg"><path d="M13.017.636l3.98 8.199 9.037 1.247-6.578 6.313 1.606 8.97-8.045-4.298-8.045 4.297 1.606-8.969L0 10.082l9.038-1.247z" fill="#fcd13a"/></svg> <svg height="26" width="26" viewBox="0 0 26 26" xmlns="http://www.w3.org/2000/svg"><path d="M13.017.636l3.98 8.199 9.037 1.247-6.578 6.313 1.606 8.97-8.045-4.298-8.045 4.297 1.606-8.969L0 10.082l9.038-1.247z" fill="#fcd13a"/></svg> <svg height="26" width="26" viewBox="0 0 26 26" xmlns="http://www.w3.org/2000/svg"><path d="M13.017.636l3.98 8.199 9.037 1.247-6.578 6.313 1.606 8.97-8.045-4.298-8.045 4.297 1.606-8.969L0 10.082l9.038-1.247z" fill="#fcd13a"/></svg> </div> <div class="testimonial_date"> <span><strong>DU,</strong> 16 Dec 2023</span> </div> <blockquote>I have been with Aldi Mobile and have had the best service compared to 3 other Telcos. The service is outstanding, and the price is really great including the good options they have. I highly recommend Aldi Mobile, including putting my extended family on Aldi Mobile.</blockquote> </div> <div class="testimonial"> <span class="testimonial_quote icon sp_icon_quote"></span> <div class="testimonial_rating"> <svg height="26" width="26" viewBox="0 0 26 26" xmlns="http://www.w3.org/2000/svg"><path d="M13.017.636l3.98 8.199 9.037 1.247-6.578 6.313 1.606 8.97-8.045-4.298-8.045 4.297 1.606-8.969L0 10.082l9.038-1.247z" fill="#fcd13a"/></svg> <svg height="26" width="26" viewBox="0 0 26 26" xmlns="http://www.w3.org/2000/svg"><path d="M13.017.636l3.98 8.199 9.037 1.247-6.578 6.313 1.606 8.97-8.045-4.298-8.045 4.297 1.606-8.969L0 10.082l9.038-1.247z" fill="#fcd13a"/></svg> <svg height="26" width="26" viewBox="0 0 26 26" xmlns="http://www.w3.org/2000/svg"><path d="M13.017.636l3.98 8.199 9.037 1.247-6.578 6.313 1.606 8.97-8.045-4.298-8.045 4.297 1.606-8.969L0 10.082l9.038-1.247z" fill="#fcd13a"/></svg> <svg height="26" width="26" viewBox="0 0 26 26" xmlns="http://www.w3.org/2000/svg"><path d="M13.017.636l3.98 8.199 9.037 1.247-6.578 6.313 1.606 8.97-8.045-4.298-8.045 4.297 1.606-8.969L0 10.082l9.038-1.247z" fill="#fcd13a"/></svg> <svg height="26" width="26" viewBox="0 0 26 26" xmlns="http://www.w3.org/2000/svg"><path d="M13.017.636l3.98 8.199 9.037 1.247-6.578 6.313 1.606 8.97-8.045-4.298-8.045 4.297 1.606-8.969L0 10.082l9.038-1.247z" fill="#fcd13a"/></svg> </div> <div class="testimonial_date"> <span><strong>K,</strong> 02 Dec 2023</span> </div> <blockquote>Amazing quality, lasts and incredibly secure. A great option for any user, speeds are fast and downloads don't lag.</blockquote> </div> <div class="testimonial"> <span class="testimonial_quote icon sp_icon_quote"></span> <div class="testimonial_rating"> <svg height="26" width="26" viewBox="0 0 26 26" xmlns="http://www.w3.org/2000/svg"><path d="M13.017.636l3.98 8.199 9.037 1.247-6.578 6.313 1.606 8.97-8.045-4.298-8.045 4.297 1.606-8.969L0 10.082l9.038-1.247z" fill="#fcd13a"/></svg> <svg height="26" width="26" viewBox="0 0 26 26" xmlns="http://www.w3.org/2000/svg"><path d="M13.017.636l3.98 8.199 9.037 1.247-6.578 6.313 1.606 8.97-8.045-4.298-8.045 4.297 1.606-8.969L0 10.082l9.038-1.247z" fill="#fcd13a"/></svg> <svg height="26" width="26" viewBox="0 0 26 26" xmlns="http://www.w3.org/2000/svg"><path d="M13.017.636l3.98 8.199 9.037 1.247-6.578 6.313 1.606 8.97-8.045-4.298-8.045 4.297 1.606-8.969L0 10.082l9.038-1.247z" fill="#fcd13a"/></svg> <svg height="26" width="26" viewBox="0 0 26 26" xmlns="http://www.w3.org/2000/svg"><path d="M13.017.636l3.98 8.199 9.037 1.247-6.578 6.313 1.606 8.97-8.045-4.298-8.045 4.297 1.606-8.969L0 10.082l9.038-1.247z" fill="#fcd13a"/></svg> <svg height="26" width="26" viewBox="0 0 26 26" xmlns="http://www.w3.org/2000/svg"><path d="M13.017.636l3.98 8.199 9.037 1.247-6.578 6.313 1.606 8.97-8.045-4.298-8.045 4.297 1.606-8.969L0 10.082l9.038-1.247z" fill="#fcd13a"/></svg> </div> <div class="testimonial_date"> <span><strong>R,</strong> 24 Nov 2023</span> </div> <blockquote>I've been with Aldi Mobile for years and love them. They use the Telstra network so reliability no problem. I'm on a low cost plan and I get unlimited calls and texts etc. All unused data is rolled over which is very rare and I have more data in my bank than I will ever use. Its so good I recommend it to my kids and just signed my wife up.</blockquote> </div> <div class="testimonial"> <span class="testimonial_quote icon sp_icon_quote"></span> <div class="testimonial_rating"> <svg height="26" width="26" viewBox="0 0 26 26" xmlns="http://www.w3.org/2000/svg"><path d="M13.017.636l3.98 8.199 9.037 1.247-6.578 6.313 1.606 8.97-8.045-4.298-8.045 4.297 1.606-8.969L0 10.082l9.038-1.247z" fill="#fcd13a"/></svg> <svg height="26" width="26" viewBox="0 0 26 26" xmlns="http://www.w3.org/2000/svg"><path d="M13.017.636l3.98 8.199 9.037 1.247-6.578 6.313 1.606 8.97-8.045-4.298-8.045 4.297 1.606-8.969L0 10.082l9.038-1.247z" fill="#fcd13a"/></svg> <svg height="26" width="26" viewBox="0 0 26 26" xmlns="http://www.w3.org/2000/svg"><path d="M13.017.636l3.98 8.199 9.037 1.247-6.578 6.313 1.606 8.97-8.045-4.298-8.045 4.297 1.606-8.969L0 10.082l9.038-1.247z" fill="#fcd13a"/></svg> <svg height="26" width="26" viewBox="0 0 26 26" xmlns="http://www.w3.org/2000/svg"><path d="M13.017.636l3.98 8.199 9.037 1.247-6.578 6.313 1.606 8.97-8.045-4.298-8.045 4.297 1.606-8.969L0 10.082l9.038-1.247z" fill="#fcd13a"/></svg> <svg height="26" width="26" viewBox="0 0 26 26" xmlns="http://www.w3.org/2000/svg"><path d="M13.017.636l3.98 8.199 9.037 1.247-6.578 6.313 1.606 8.97-8.045-4.298-8.045 4.297 1.606-8.969L0 10.082l9.038-1.247z" fill="#fcd13a"/></svg> </div> <div class="testimonial_date"> <span><strong>HC,</strong> 03 Jul 2023</span> </div> <blockquote>Never let me down. I've had this service for more than 8 years. I've found coverage to be good and always helpful customer service staff.</blockquote> </div> <div class="testimonial"> <span class="testimonial_quote icon sp_icon_quote"></span> <div class="testimonial_rating"> <svg height="26" width="26" viewBox="0 0 26 26" xmlns="http://www.w3.org/2000/svg"><path d="M13.017.636l3.98 8.199 9.037 1.247-6.578 6.313 1.606 8.97-8.045-4.298-8.045 4.297 1.606-8.969L0 10.082l9.038-1.247z" fill="#fcd13a"/></svg> <svg height="26" width="26" viewBox="0 0 26 26" xmlns="http://www.w3.org/2000/svg"><path d="M13.017.636l3.98 8.199 9.037 1.247-6.578 6.313 1.606 8.97-8.045-4.298-8.045 4.297 1.606-8.969L0 10.082l9.038-1.247z" fill="#fcd13a"/></svg> <svg height="26" width="26" viewBox="0 0 26 26" xmlns="http://www.w3.org/2000/svg"><path d="M13.017.636l3.98 8.199 9.037 1.247-6.578 6.313 1.606 8.97-8.045-4.298-8.045 4.297 1.606-8.969L0 10.082l9.038-1.247z" fill="#fcd13a"/></svg> <svg height="26" width="26" viewBox="0 0 26 26" xmlns="http://www.w3.org/2000/svg"><path d="M13.017.636l3.98 8.199 9.037 1.247-6.578 6.313 1.606 8.97-8.045-4.298-8.045 4.297 1.606-8.969L0 10.082l9.038-1.247z" fill="#fcd13a"/></svg> <svg height="26" width="26" viewBox="0 0 26 26" xmlns="http://www.w3.org/2000/svg"><path d="M13.017.636l3.98 8.199 9.037 1.247-6.578 6.313 1.606 8.97-8.045-4.298-8.045 4.297 1.606-8.969L0 10.082l9.038-1.247z" fill="#fcd13a"/></svg> </div> <div class="testimonial_date"> <span><strong>AJW,</strong> 06 Jun 2023</span> </div> <blockquote>Got an ALDImobile SIM card from my nearest ALDI store and it was super easy to activate and get started. The network is good enough and the data is enough for my needs.</blockquote> </div> </div> </div> </section> </div><div id="shopify-section-1604900422c19f9f10" class="shopify-section"> <div class="plan_information"> <div class="container_narrow"> <p><strong>Important Information </strong></p><p>Excludes all use overseas. For personal use only, acceptable use policy applies, visit our <a href="/pages/legals" title="/pages/legals">legals</a> page for more details. Unlimited data rollover only applies if the same plan is added within 24 hours of previous plan expiry. If you move to a higher value plan data rollover may apply depending on <a href="#dreligible" data-toggle="modal" data-target="#dreligible">eligibility criteria</a>.</p><p>Unlimited standard calls excludes some use such as: calls to international numbers, video calls, satellite numbers, and premium numbers (e.g. 19xx numbers) and call forwarding. Unlimited standard SMS excludes some use such as: SMS to international or satellite numbers, and premium numbers (e.g. 19xx numbers). </p><p>Unlimited and included international calls and SMS are to eligible numbers and countries only, you can review the list of eligible numbers <a href="https://m3.aldimobile.com.au/docs/unlimited_and_included_international_minutes.pdf" title="https://m3.aldimobile.com.au/docs/unlimited_and_included_international_minutes.pdf">here</a>. Mobile Plans and Family Plans can be added to a Pay As You Go plan, they cannot be added if you have a Data Plan. If you add one Plan whilst you have another active plan on your service, you will forfeit the original plan and any remaining data. Refer to our <a href="https://www.aldimobile.com.au/pages/legals/" title="https://www.aldimobile.com.au/pages/legals/">Critical Information Summaries</a> to determine if these plans are right for you.</p><p>Auto Recharge can take up to 6 hours from the time your plan expires at midnight, Sydney time. If you need to use your service during this time either recharge manually or top-up your PAYG credit.</p><p>Double data is available for new services that connect to ALDImobile between 8 November 2024 and 31 January 2025 on an eligible plan. Double data is added to the data rollover balance and not the main plan allowances. Eligible customers will receive Double data on their first 3 recharges when they recharge with an eligible plan within 24 hours of their plans expiry. Customers who move to a plan that is not eligible for Double data will no longer be eligible to receive Double data, even if they later move back to an eligible plan.</p><p>Medion Australia under the brand name ALDImobile uses the Telstra Wholesale Mobile Network, click <a href="https://www.aldimobile.com.au/coverage" title="https://www.aldimobile.com.au/coverage">here</a> to learn more. If you’re using a mobile phone with your ALDImobile service it will need to be 4G VoLTE capable and be able to access emergency services (000) on both the Telstra Wholesale and other carrier's networks. Non-compliant mobile phones will be blocked from accessing the mobile network.</p> </div> </div> </div> </div> <script type="application/ld+json"> { "@context": "http://schema.org", "@type": "WebSite", "name": "ALDImobile", "potentialAction": { "@type": "SearchAction", "target": "https://www.aldimobile.com.au/search?q={search_term_string}", "query-input": "required name=search_term_string" }, "url": "https://www.aldimobile.com.au" } </script> </div> <div class="sidemenu-container sidemenu-container-left" id="sidemenu"> <a class="btn-close toggle_sidemenu"> <span class="sp-icon sp-icon-times text-link"></span> <span class="">Close</span> </a> <div class="card card-body h-100 overflow-auto"> <div class="pt-md-3">Side menu left content</div> </div> </div> <div id="shopify-section-footer" class="shopify-section footer-section"><footer id="footer" class="container"> <div class="row footer_menu_row"> <ul class="footer_menu ul_reset"> <li class="footer_link"> <a href="/collections/plans" > Buy a Plan </a> </li> <li class="footer_link"> <a href="/products/payg" > Buy a SIM </a> </li> <li class="footer_link"> <a href="https://my.aldimobile.com.au/recharge?utm_source=ALDImobile&utm_medium=navigation&utm_campaign=footer" > Recharge </a> </li> <li class="footer_link"> <a href="/pages/coverage" > Coverage </a> </li> <li class="footer_link"> <a href="/pages/why-us" > Why us </a> </li> <li class="footer_link"> <a href="https://my.aldimobile.com.au/admin?utm_source=ALDImobile&utm_medium=navigation&utm_campaign=footer" > My ALDImobile </a> </li> <li class="footer_link"> <a href="https://store.aldi.com.au/storelocator?utm_source=aldimobile&utm_medium=footer" target="_blank"> Find a store </a> </li> <li class="footer_link"> <a href="/pages/faq" target="_blank"> Help & FAQs </a> </li> <li class="footer_link"> <a href="/pages/legals" target="_blank"> Legals & rates </a> </li> <li class="footer_link"> <a 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All products and services offered under the brand "ALDImobile" are provided by MEDION Australia Pty Limited and not ALDI Stores. The contract and terms and conditions that govern the provision of those products and services are between you and MEDION Australia Pty Limited only, so that all your rights and obligations are with MEDION Australia Pty Limited.</span> </div> </div> </footer> <style> .footer_menu { max-height: 130px; } @media (max-width: 767.98px) { .footer_menu { max-height: 336px; } } </style> </div> <script> var deferredStyles = [ '//www.aldimobile.com.au/cdn/shop/t/336/assets/outdatedbrowser.min.css?v=12069026929370676631732711180' ]; window.addEventListener('DOMContentLoaded', function() { for (var i = 0; i < deferredStyles.length; i++) { var deferredStyle = document.createElement('link'); deferredStyle.setAttribute('rel', 'stylesheet'); deferredStyle.setAttribute('href', deferredStyles[i]); deferredStyle.setAttribute('type', 'text/css'); var godefer = document.getElementsByTagName('style')[0]; godefer.parentNode.insertBefore(deferredStyle, godefer); } }); </script> <script src="//www.aldimobile.com.au/cdn/shop/t/336/assets/collectionHandsets.template.js?v=181489598704499355581732711180" defer></script> <div id="shopify-section-modal_data_rollover" class="shopify-section"> <div class="modal fade bootstrap " id="dataRolloverModal" tabindex="-1" role="dialog" aria-label="Data Rollover" aria-hidden="true"> <div class="modal-dialog" role="document"> <div class="modal-content"> <button type="button" class="close" data-dismiss="modal" aria-label="Close"> <span aria-hidden="true"> <span class="icon sp_icon_cross"></span> </span> </button> <h3 class="modal_title">Data Rollover</h3> <p>Some of our Plans are eligible to rollover unused data allowance to your next recharge period. Check our <a href="https://www.aldimobile.com.au/pages/legals" title="https://www.aldimobile.com.au/pages/legals"><span style="text-decoration:underline">Critical Information Summaries</span></a> to confirm eligibility.</p><p><strong>When will my data rollover?</strong></p><p>If your current plan is eligible for data rollover and you renew the same plan by recharging within 24 hours of it expiring, your data will rollover (how much will depend on your specific plans rules).</p><p><strong>What happens if I change plans?</strong></p><p>If you are changing plans, you may be eligible to rollover your data.</p><p>Data will rollover when you change plans within 24 hours of your previous plans expiry when the following occurs:</p><ul><li>Your new plan is within the same plan group (e.g. Mobile Plan to Mobile Plan), and;</li><li>The new plan is of a higher value than your current plan (e.g. $25 Mobile Plan to $35 Mobile Plan).</li></ul><p>If you are on a Family Plan, please note that you are not able to change to another Family Plan.</p><p><strong>How much data can I rollover?</strong></p><p>If your eligible recharge is on a Mobile Plan, Family Plan or 1 Year Super Pack, all you unused data will rollover.</p><p>If your eligible recharge is on Data Plan, the amount you can rollover is determined by your Data Plan, if you have more data that your plans rollover allowance the additional data will not rollover and will be forfeited.</p><p><strong>How does data rollover work?</strong></p><p>If your recharge is eligible and you are able to rollover unused data, your plan will have a data balance linked to your current plans allowanced and a data rollover balance which contains the data you have rolled over.</p><p>When using data, your plans allowance is used first and if this has been exhausted you will then consume data from your data rollover balance.</p><p>If you have data rollover and your next recharge is not eligible for data rollover, all unused data on your service will be forfeited. </p><p><strong>When will my data not rollover?</strong></p><p>Your data will not rollover when the following occurs:</p><ul><li>Your recharge occurs 24 hours or more after your current plans expiry;</li><li>If you move to a different type of plan (e.g. a Mobile Plan to a Super Pack), your data will not rollover, even if the new plan value is higher.</li><li>If you move to a lower value plan (e.g. $35 Mobile Plan to $25 Mobile Plan), you data will not rollover, even though you are changing plans within the same plan group.</li></ul> <button type="button" class="close bottom" data-dismiss="modal" aria-label="Close"> <span aria-hidden="true"> <span class="icon sp_icon_cross"></span> </span> </button> </div> </div> </div> </div> <div id="shopify-section-modal_data_rollover_cont" class="shopify-section"> <div class="modal fade bootstrap " id="continuousDataRolloverModal" tabindex="-1" role="dialog" aria-label="Data Rollover" aria-hidden="true"> <div class="modal-dialog" role="document"> <div class="modal-content"> <button type="button" class="close" data-dismiss="modal" aria-label="Close"> <span aria-hidden="true"> <span class="icon sp_icon_cross"></span> </span> </button> <h3 class="modal_title">Data Rollover</h3> <p data-renderer-start-pos="18091">Some of our Plans are eligible to rollover unused data allowance to your next recharge period. Check our <a class="css-tgpl01" data-renderer-mark="true" title="https://www.aldimobile.com.au/pages/legals" href="https://www.aldimobile.com.au/pages/legals" data-testid="link-with-safety"><u data-renderer-mark="true">Critical Information Summaries</u></a> to confirm eligibility.</p> <p data-renderer-start-pos="18267"><strong data-renderer-mark="true">When will my data rollover?</strong></p> <p data-renderer-start-pos="18296">If your current plan is eligible for data rollover and you renew the same plan by recharging within 24 hours of it expiring, your data will rollover (how much will depend on your specific plans rules).</p> <p data-renderer-start-pos="18499"><strong data-renderer-mark="true">What happens if I change plans?</strong></p> <p data-renderer-start-pos="18532">If you are changing plans, you may be eligible to rollover your data.</p> <p data-renderer-start-pos="18603">Data will rollover when you change plans within 24 hours of your previous plan's expiry when both the following conditions occur:</p> <ul data-indent-level="1" class="ak-ul"> <li> <p data-renderer-start-pos="18720">Your new plan is within the same plan group (e.g. Mobile Plan to Mobile Plan), and;</p> </li> <li> <p data-renderer-start-pos="18807">The new plan is of a higher value than your current plan (e.g. $29 5G Mobile Plan to $39 5G Mobile Plan).</p> </li> </ul> <p data-renderer-start-pos="18910">If you are on a Family Plan, please note that you are not able to change to another Family Plan.</p> <p data-renderer-start-pos="19008"><strong data-renderer-mark="true">How much data can I rollover?</strong></p> <p data-renderer-start-pos="19039">If your eligible recharge is on a Mobile Plan, Family Plan or 1 Year Super Pack, all you unused data will rollover.</p> <p data-renderer-start-pos="19156">If your eligible recharge is on Data Plan, the amount you can rollover is determined by your <span class="inline-highlight first-mark-highlight last-mark-highlight" data-id="a0736880-b78d-4853-9dd2-f9d417c04367" data-mark-annotation-type="inlineComment" data-mark-type="annotation" data-renderer-mark="true" id="a0736880-b78d-4853-9dd2-f9d417c04367">Data Pla</span>n, if you have more data that your plans rollover allowance the additional data will not rollover and will be forfeited.</p> <p data-renderer-start-pos="19379"><strong data-renderer-mark="true">How does data rollover work?</strong></p> <p data-renderer-start-pos="19409">If your recharge is eligible and you are able to rollover unused data, your plan will have a data balance linked to your current plans allowance and a data rollover balance which contains the data you have rolled over.</p> <p data-renderer-start-pos="19630">When using data, your plans allowance is used first and if this has been exhausted you will then consume data from your data rollover balance.</p> <p data-renderer-start-pos="19774">If you have data rollover and your next recharge is not eligible for data rollover, all unused data on your service will be forfeited.</p> <p data-renderer-start-pos="19911"><strong data-renderer-mark="true">When will my data not rollover?</strong></p> <p data-renderer-start-pos="19944">You data will not rollover when the following occurs:</p> <ul data-indent-level="1" class="ak-ul"> <li> <p data-renderer-start-pos="20001">Your recharge occurs 24 hours or more after your current plans expiry;</p> </li> <li> <p data-renderer-start-pos="20075">If you move to a different type of plan (e.g. a Mobile Plan to a Super Pack), your data will not rollover, even if the new plan value is higher.</p> </li> <li> <p data-renderer-start-pos="20223">If you move to a lower value plan (e.g. $39 5G Mobile Plan to $29 5G Mobile Plan), you data will not rollover, even though you are changing plans within the same plan group.</p> </li> </ul> <button type="button" class="close bottom" data-dismiss="modal" aria-label="Close"> <span aria-hidden="true"> <span class="icon sp_icon_cross"></span> </span> </button> </div> </div> </div> </div> <div id="shopify-section-modal_international_inclusions" class="shopify-section"> <div class="modal fade bootstrap " id="internationalInclusions" tabindex="-1" role="dialog" aria-label="Unlimited and Included International Countries" aria-hidden="true"> <div class="modal-dialog" role="document"> <div class="modal-content"> <button type="button" class="close" data-dismiss="modal" aria-label="Close"> <span aria-hidden="true"> <span class="icon sp_icon_cross"></span> </span> </button> <h3 class="modal_title">Unlimited and Included International Countries</h3> <h4 style="text-align: left;">UNLIMITED Standard International Calls and SMS</h4> <p style="text-align: left;">Our $25, $29 5G, $39 5G, $49 5G and $59 5G Mobile Plans, and Family Plans come with UNLIMITED standard calls to landlines and mobiles and UNLIMITED standard SMS to the following locations:<br><br></p> <ul class="international_rates"> <li> <img src="https://cdn.shopify.com/s/files/1/0457/1345/7313/files/brazil.jpg" alt="">Brazil +55</li> <li> <img src="https://cdn.shopify.com/s/files/1/0457/1345/7313/files/canada.jpg" alt="">Canada +1</li> <li> <img src="https://cdn.shopify.com/s/files/1/0457/1345/7313/files/china.jpg" alt="">China +86</li> <li> <img src="https://cdn.shopify.com/s/files/1/0457/1345/7313/files/france.jpg" alt="">France +33</li> <li> <img src="https://cdn.shopify.com/s/files/1/0457/1345/7313/files/germany.jpg" alt="">Germany +49</li> <li> <img src="https://cdn.shopify.com/s/files/1/0457/1345/7313/files/hong_kong.jpg" alt="">Hong Kong +852</li> <li> <img src="https://cdn.shopify.com/s/files/1/0457/1345/7313/files/india.jpg" alt="">India +91</li> <li> <img src="https://cdn.shopify.com/s/files/1/0457/1345/7313/files/indonesia.jpg" alt="">Indonesia +62</li> <li> <img src="https://cdn.shopify.com/s/files/1/0457/1345/7313/files/ireland.jpg" alt="">Ireland +353</li> <li> <img src="https://cdn.shopify.com/s/files/1/0457/1345/7313/files/israel.jpg" alt="">Israel +972</li> <li> <img src="https://cdn.shopify.com/s/files/1/0457/1345/7313/files/japan.jpg" alt="">Japan +81</li> <li> <img src="https://cdn.shopify.com/s/files/1/0457/1345/7313/files/malaysia.jpg" alt="">Malaysia +60</li> <li> <img src="https://cdn.shopify.com/s/files/1/0457/1345/7313/files/Mexico.png" alt="">Mexico +52</li> <li> <img src="https://cdn.shopify.com/s/files/1/0457/1345/7313/files/new_zealand.jpg" alt="">New Zealand +64</li> <li> <img src="https://cdn.shopify.com/s/files/1/0457/1345/7313/files/norway.jpg" alt="">Norway +47</li> <li> <img src="https://cdn.shopify.com/s/files/1/0457/1345/7313/files/singapore.jpg" alt="">Singapore +65</li> <li> <img src="https://cdn.shopify.com/s/files/1/0457/1345/7313/files/south_korea_100x100.jpg" alt="">South Korea +82</li> <li> <img src="https://cdn.shopify.com/s/files/1/0457/1345/7313/files/thailand.png" alt="">Thailand +66</li> <li> <img src="https://cdn.shopify.com/s/files/1/0457/1345/7313/files/uk.jpg" alt="">UK +44</li> <li> <img src="https://cdn.shopify.com/s/files/1/0457/1345/7313/files/usa.jpg" alt="">USA +1</li> </ul> <p> </p> <h4>INCLUDED Standard International Calls and SMS</h4> <p style="text-align: left;">Our $25, $29 5G, $39 5G, $49 5G and $59 5G Mobile Plans, and Family Plans come with INCLUDED standard calls to landlines and mobiles and INCLUDED standard SMS to the following locations:<br><br></p> <ul class="international_rates"> <li> <img src="https://cdn.shopify.com/s/files/1/0457/1345/7313/files/Andorra.png" alt="">Andorra +376</li> <li> <img src="https://cdn.shopify.com/s/files/1/0457/1345/7313/files/bangladesh.jpg" alt="">Bangladesh +880</li> <li> <img src="https://cdn.shopify.com/s/files/1/0457/1345/7313/files/belgium.jpg" alt="">Belgium +32</li> <li> <img src="https://cdn.shopify.com/s/files/1/0457/1345/7313/files/Bulgaria.png" alt="">Bulgaria +359</li> <li> <img src="https://cdn.shopify.com/s/files/1/0457/1345/7313/files/chile.jpg" alt="">Chile +56</li> <li> <img src="https://cdn.shopify.com/s/files/1/0457/1345/7313/files/cyprus.jpg" alt="">Cyprus +357</li> <li> <img src="https://cdn.shopify.com/s/files/1/0457/1345/7313/files/denmark.jpg" alt="">Denmark +45</li> <li> <img src="https://cdn.shopify.com/s/files/1/0457/1345/7313/files/French_Guiana.png" alt="">French Guiana +594</li> <li> <img src="https://cdn.shopify.com/s/files/1/0457/1345/7313/files/greece.jpg" alt="">Greece +30</li> <li> <img src="https://cdn.shopify.com/s/files/1/0457/1345/7313/files/guam.jpg" alt="">Guam +1671</li> <li> <img src="https://cdn.shopify.com/s/files/1/0457/1345/7313/files/hungary.jpg" alt="">Hungary +36</li> <li> <img src="https://cdn.shopify.com/s/files/1/0457/1345/7313/files/Iceland.png" alt="">Iceland +354</li> <li> <img src="https://cdn.shopify.com/s/files/1/0457/1345/7313/files/italy.jpg" alt="">Italy +39</li> <li> <img src="https://cdn.shopify.com/s/files/1/0457/1345/7313/files/Luxembourg.png" alt="">Luxembourg +352</li> <li> <img src="https://cdn.shopify.com/s/files/1/0457/1345/7313/files/malta.jpg" alt="">Malta +356</li> <li> <img src="https://cdn.shopify.com/s/files/1/0457/1345/7313/files/netherlands.jpg" alt="">Netherlands +31</li> <li> <img src="https://cdn.shopify.com/s/files/1/0457/1345/7313/files/pakistan.jpg" alt="">Pakistan +92</li> <li> <img src="https://cdn.shopify.com/s/files/1/0457/1345/7313/files/Puerto_Rico.png" alt="">Puerto Rico +1787 or +1939</li> <li> <img src="https://cdn.shopify.com/s/files/1/0457/1345/7313/files/Peru.png" alt="">Peru +51</li> <li> <img src="https://cdn.shopify.com/s/files/1/0457/1345/7313/files/romania.jpg" alt="">Romania +40</li> <li> <img src="https://cdn.shopify.com/s/files/1/0457/1345/7313/files/Slovakia.png" alt="">Slovakia +421</li> <li> <img src="https://cdn.shopify.com/s/files/1/0457/1345/7313/files/south_africa.jpg" alt="">South Africa +27</li> <li> <img src="https://cdn.shopify.com/s/files/1/0457/1345/7313/files/spain.jpg" alt="">Spain +34</li> <li> <img src="https://cdn.shopify.com/s/files/1/0457/1345/7313/files/sweden.jpg" alt="">Sweden +46</li> </ul> <p> </p> <h5>INCLUDED<span> </span>International Landline Calls Only</h5> <p style="text-align: left;">The list shows the countries where you can use your included minutes to call landlines. If you wish to call mobile numbers in these locations you will need to have PAYG credit.<br><br></p> <ul class="international_rates"> <li> <img src="https://cdn.shopify.com/s/files/1/0457/1345/7313/files/Argentina.png" alt="">Argentina +54</li> <li> <img src="https://cdn.shopify.com/s/files/1/0457/1345/7313/files/Poland.png" alt="">Poland +48</li> <li> <img src="https://cdn.shopify.com/s/files/1/0457/1345/7313/files/Portugal.png" alt="">Portugal +351</li> <li> <img src="https://cdn.shopify.com/s/files/1/0457/1345/7313/files/Switzerland.png" alt="">Switzerland +41</li> <li> <img src="https://cdn.shopify.com/s/files/1/0457/1345/7313/files/Taiwan.png" alt="">Taiwan +886</li> <li> <img src="https://cdn.shopify.com/s/files/1/0457/1345/7313/files/Turkey.png" alt="">Turkey +90</li> </ul> <p> </p> <p>The number of standard call minutes and SMS that are INCLUDED with each plan may vary. You can view this within the Critical Information Summary, available within the full plan details on each respective <a href="https://www.aldimobile.com.au/collections/plans" title="mobile plans">plan page</a>.</p> <p> </p> <button type="button" class="close bottom" data-dismiss="modal" aria-label="Close"> <span aria-hidden="true"> <span class="icon sp_icon_cross"></span> </span> </button> </div> </div> </div> </div> <div id="shopify-section-modal_data_plan_top_up" class="shopify-section"> <div class="modal fade bootstrap " id="dataPlanTopUpModal" tabindex="-1" role="dialog" aria-label="" aria-hidden="true"> <div class="modal-dialog" role="document"> <div class="modal-content"> <button type="button" class="close" data-dismiss="modal" aria-label="Close"> <span aria-hidden="true"> <span class="icon sp_icon_cross"></span> </span> </button> <h3 class="modal_title"></h3> <button type="button" class="close bottom" data-dismiss="modal" aria-label="Close"> <span aria-hidden="true"> <span class="icon sp_icon_cross"></span> </span> </button> </div> </div> </div> </div> <div id="shopify-section-modal_mobile_plan_top_up" class="shopify-section"> <div class="modal fade bootstrap " id="mobilePlanTopUpModal" tabindex="-1" role="dialog" aria-label="" aria-hidden="true"> <div class="modal-dialog" role="document"> <div class="modal-content"> <button type="button" class="close" data-dismiss="modal" aria-label="Close"> <span aria-hidden="true"> <span class="icon sp_icon_cross"></span> </span> </button> <h3 class="modal_title"></h3> <p><strong>Mobile Plan Data Top Ups</strong></p><p>You can purchase a 1GB Data Top Up for $10 or a 3GB Data Top Up for $15.</p><p>You can purchase a Data Top Up at any time as long as the maximum additional data at any one time does not exceed 40GB above your included data allowance. Any Data Top Up you purchase will expire at the same time as your Mobile Plan, regardless of when you purchased it so please refer to the information displayed when you select the Data Top Up for purchase as this will tell you how long you have left to use your Data Top Up. Unused Data Top Up may qualify for rollover.</p><p>Data is <a href="/blogs/top-10-faqs/how-is-my-data-measured-data-charged-per-kb" title="How is my data measured / data charged per KB?">charged per 1KB </a>which means the minimum amount of data you'll consume in each data session is 1KB.</p><p>Once you have used up your Data Top Up, you can choose to purchase another Data Top Up or you can continue to use data on your phone provided you have Pay As You Go credit on your service. Data will then be charged at 5c per MB.</p> <button type="button" class="close bottom" data-dismiss="modal" aria-label="Close"> <span aria-hidden="true"> <span class="icon sp_icon_cross"></span> </span> </button> </div> </div> </div> </div> <div id="shopify-section-modal_super_pack_top_up" class="shopify-section"> <div class="modal fade bootstrap " id="superpackTopUpModal" tabindex="-1" role="dialog" aria-label="Super Pack Data Top Ups" aria-hidden="true"> <div class="modal-dialog" role="document"> <div class="modal-content"> <button type="button" class="close" data-dismiss="modal" aria-label="Close"> <span aria-hidden="true"> <span class="icon sp_icon_cross"></span> </span> </button> <h3 class="modal_title">Super Pack Data Top Ups</h3> <p>The Super Pack Data Top Ups give you extra data to use should you need it. You can choose from 3 Data Top Ups:</p> <ul> <li>3GB for $15</li> <li>20GB for $30</li> <li>70GB for $60</li> </ul> <p>You can purchase a Super Pack Data Top Up at any time you like as long as your total data balance at any time does not exceed 200GB above your pack's included data allowance. Any Data Top Up you purchase will expire at the same time as your Super Pack, regardless of when you purchase it so please refer to the information displayed when you select the Top Up for purchase as this will tell you how long you have left to use your Data Top Up.</p> <p>Data is <a title="/blogs/top-10-faqs/how-is-my-data-measured-data-charged-per-kb" href="/blogs/top-10-faqs/how-is-my-data-measured-data-charged-per-kb">charged per 1KB</a> which means the minimum amount of data you'll consume in each data session is 1KB.</p> <p>Once you have used up your Data Top Up, you can choose to purchase another Data Top Up or you can continue to use data on your phone provided you have Pay As You Go credit on your service. Data will then be charged at 6c per MB.</p> <button type="button" class="close bottom" data-dismiss="modal" aria-label="Close"> <span aria-hidden="true"> <span class="icon sp_icon_cross"></span> </span> </button> </div> </div> </div> </div> <div id="shopify-section-modal_family_plan_top_up" class="shopify-section"> <div class="modal fade bootstrap " id="familyPlanTopUpModal" tabindex="-1" role="dialog" aria-label="I've used all my Family Plan data, can I add more?" aria-hidden="true"> <div class="modal-dialog" role="document"> <div class="modal-content"> <button type="button" class="close" data-dismiss="modal" aria-label="Close"> <span aria-hidden="true"> <span class="icon sp_icon_cross"></span> </span> </button> <h3 class="modal_title">I've used all my Family Plan data, can I add more?</h3> <p>If you have a Family Plan and you need some extra data, you can purchase a Data Top Up at any time. It means that you can buy extra data at great rates if you need it, without paying upfront for something you don’t need.</p><p>You can add 3GB of data for $15 up to a maximum of 40GB above your included data allowance at any one time. Remember that any Data Top Up you purchase will expire at the same time as your Family Plan but may be eligible for rollover if the rollover criteria is met.</p><p>Remember, that the data you add to your Family Plan by purchasing a Data Top Up will be shared across all of the services on the Family Plan (subject to any limits the Owner may have set).</p> <button type="button" class="close bottom" data-dismiss="modal" aria-label="Close"> <span aria-hidden="true"> <span class="icon sp_icon_cross"></span> </span> </button> </div> </div> </div> </div> <div id="shopify-section-modal_bundle_offer" class="shopify-section"> <div class="modal fade bootstrap bundle_offer_configurator" id="bundleOfferModal" tabindex="-1" role="dialog" aria-label="Select Network Inclusions" aria-hidden="true"> <div class="modal-dialog" role="document"> <div class="modal-content"> <button type="button" class="close" data-dismiss="modal" aria-label="Close"> <span aria-hidden="true"> <span class="icon sp_icon_cross"></span> </span> </button> <h3 class="modal_title">Select Network Inclusions</h3> <div id="bundleOfferForm"></div> <button type="button" class="close bottom" data-dismiss="modal" aria-label="Close"> <span aria-hidden="true"> <span class="icon sp_icon_cross"></span> </span> </button> </div> </div> </div> </div> <div class="modal fade bootstrap" id="fullPlanDetails" tabindex="-1" role="dialog" aria-label="" aria-hidden="true"> <div class="modal-dialog" role="document"> <div class="modal-content"> <button type="button" class="close" data-dismiss="modal" aria-label="Close"> <span aria-hidden="true"> <span class="icon sp_icon_cross"></span> </span> </button> <h3 class="modal_title"></h3> <button type="button" class="close bottom" data-dismiss="modal" aria-label="Close"> <span aria-hidden="true"> <span class="icon sp_icon_cross"></span> </span> </button> </div> </div> </div> <div id="shopify-section-modal_autorecharge" class="shopify-section"> <div class="modal fade bootstrap " id="autorechargeModal" tabindex="-1" role="dialog" aria-label="What is Auto Recharge?" aria-hidden="true"> <div class="modal-dialog" role="document"> <div class="modal-content"> <button type="button" class="close" data-dismiss="modal" aria-label="Close"> <span aria-hidden="true"> <span class="icon sp_icon_cross"></span> </span> </button> <h3 class="modal_title">What is Auto Recharge?</h3> <p>Auto Recharge automatically recharges the same Mobile Plan, Family Plan, Data Plan or Super Pack when it expires. We'll send you an SMS and email to let you know we've renewed your plan.</p> <h3>Payment methods</h3> <p>You must have a valid Visa Card, Mastercard or PayPal payment method stored on your account.</p> <p>You can add or update payment methods within your <a href="https://my.aldimobile.com.au/login/?utm_source=ALDImobile&utm_medium=faqs&utm_campaign=what-is-auto-recharge">MyALDImobile</a><span> online account </span>or via <a href="https://www.aldimobile.com.au/pages/app" title="ALDImobile app">the App</a>. You can also enable or disable the Auto Recharge function there.</p> <h3>Timing</h3> <p><span>Auto Recharges commence just after midnight on the day your recharge expires. Recharges are processed in batches and it generally takes 3-4 hours for the entire batch to complete. </span></p> <p>It's important to have PAYG credit or you may find yourself without outgoing services while the batch process runs. If you use your PAYG credit during this time all charges are valid, and we will not refund the credit you have used.</p> <p>If you are not comfortable using<span> PAYG credit while the batch process runs it is recommended that you </span>recharge manually instead.</p> <h3>What removes Auto Recharge?</h3> <p>There are few transactions that will automatically remove Auto Recharge and require you to re-enable it. </p> <ul> <li>Manual recharges</li> <ul> <li>If you perform a manual recharge whilst Auto Recharge is active, your Auto Recharge status will be removed.</li> <li>You will need to turn your Auto Recharge back on if you wish to continue using Auto Recharge</li> </ul> <li>Changing plans</li> <ul> <li>If you have Auto Recharge setup on one of your numbers, and you change that number to a different plan, your Auto Recharge status will be removed.</li> <li>You will need to turn your Auto Recharge back on if you wish to continue using Auto Recharge</li> </ul> </ul> <h3></h3> <h3>Failures</h3> <p>There are several reasons why an Auto Recharge may fail:</p> <ol> <li>Expired credit card – ensure that your credit card details are current</li> <li>Credit card not on file – ensure that you register your credit card for payment</li> <li>Change of bank account – you may have changed banks or opened a new account</li> <li>Insufficient funds – there are not enough funds in your bank account to cover the recharge amount</li> </ol> <p>In these events you shall be notified by SMS on the number registered to your service.</p> <button type="button" class="close bottom" data-dismiss="modal" aria-label="Close"> <span aria-hidden="true"> <span class="icon sp_icon_cross"></span> </span> </button> </div> </div> </div> </div> <div id="shopify-section-modals_config" class="shopify-section"> <div class="modal fade bootstrap " id="modal" tabindex="-1" role="dialog" aria-label="Auto Recharge app modal 2" aria-hidden="true"> <div class="modal-dialog" role="document"> <div class="modal-content"> <button type="button" class="close" data-dismiss="modal" aria-label="Close"> <span aria-hidden="true"> <span class="icon sp_icon_cross"></span> </span> </button> <h3 class="modal_title">Auto Recharge app modal 2</h3> <p>Auto Recharge automatically recharges the same Mobile, Family, Data or Super Pack plan when it expires against a valid, stored payment method. The batching process takes up to 4 hours and during this time you may be without outgoing services if you don't have a PAYG credit balance. We'll send you a notification once complete or if there is a failure. Changing or manually recharging plans resets the Auto Recharge setting. </p> <p>Expand the sections below to learn more about Auto Recharge.</p> <h3> <span>▲</span><span> </span>Payments</h3> <p>You must have a valid Visa Card, Mastercard or PayPal payment method stored on your account.</p> <p>You can add or update payment methods within your <a href="https://my.aldimobile.com.au/login/">MyALDImobile</a><span> online account </span>or via <a href="https://www.aldimobile.com.au/pages/app" title="ALDImobile app">the App</a>. You can also enable or disable the Auto Recharge function there.</p> <h3> <span>▲</span><span> </span>Timing</h3> <p><span>Auto Recharges commence just after midnight on the day your recharge expires. Recharges are processed in batches and it generally takes 3-4 hours for the entire batch to complete. </span></p> <p>It's important to have PAYG credit or you may find yourself without outgoing services while the batch process runs. If you use your PAYG credit during this time all charges are valid, and we will not refund the credit you have used.</p> <p>If you are not comfortable using<span> PAYG credit while the batch process runs it is recommended that you </span>recharge manually instead.</p> <h3> <span>▲</span><span> </span>Manual recharges</h3> <p>If you make a manual recharge when Auto Recharge is enabled then manual recharge will become the default setting. You will need to activate Auto Recharge thereafter if you wish the process to be automated again in future.</p> <h3> <span>▲</span><span> </span>Changing plans</h3> <p>If you already have Auto Recharge activated on a current plan, and are changing to a new one, it does not automatically transfer to your new plan. You<span> </span><strong>MUST</strong><span> </span>set up Auto Recharge on your new plan.</p> <h3> <span>▲</span><span> </span>Failures</h3> <p>There are several reasons why an Auto Recharge may fail:</p> <ol> <li>Expired credit card – ensure that your credit card details are current</li> <li>Credit card not on file – ensure that you register your credit card for payment</li> <li>Change of bank account – you may have changed banks or opened a new account</li> <li>Insufficient funds – there are not enough funds in your bank account to cover the recharge amount</li> </ol> <p>In these events you shall be notified by SMS and/or email. The method and success of delivery is dependent on the details we have for you being valid at the time of failed recharge.</p> <p>You may contact us at any time or search the Help & FAQ docs for more information on Auto Recharge.</p> <button type="button" class="close bottom" data-dismiss="modal" aria-label="Close"> <span aria-hidden="true"> <span class="icon sp_icon_cross"></span> </span> </button> </div> </div> </div> <div class="modal fade bootstrap " id="dreligible" tabindex="-1" role="dialog" aria-label="Eligibility criteria for data rollover on plan changes" aria-hidden="true"> <div class="modal-dialog" role="document"> <div class="modal-content"> <button type="button" class="close" data-dismiss="modal" aria-label="Close"> <span aria-hidden="true"> <span class="icon sp_icon_cross"></span> </span> </button> <h3 class="modal_title">Eligibility criteria for data rollover on plan changes</h3> <p>Some of our Plans are eligible for rollover of your unused data allowance to your next recharge period. Check our <a title="Legals & rates" href="https://aldimobile.myshopify.com/pages/legals">Critical Information Summaries</a> to confirm eligibility.</p> <p><strong>Mobile Plans<br></strong>All your unused Mobile Plan data will rollover if:</p> <ul> <li>You recharge within 24 hours of previous plan expiry with a Mobile Plan of the same or higher value;</li> <li>Both Mobile Plans are eligible for Data Rollover.</li> <li>Note: ALDImobile's legacy $10 Mobile Plan (a different product to the October 2022 $10 Special Deal Mobile Plan) is not eligible for Data Rollover).</li> </ul> <p>The standard data allowance of your pack (including any Data Top Up) will be used before any rollover data.</p> <p><span style="text-decoration: underline;"><strong>If you move to a Family Plan, Data Plan or 1 Year Super Pack, data will not rollover.</strong></span></p> <p><strong>Data Plans<br></strong>Your unused data will keep rolling over until you reach any limit applicable to the plan. The standard data allowance of your plan will be used before any rollover data.</p> <p>Your unused Data Plan data will rollover up to a maximum of 30GB for the $95 Data Plan, 50GB for the $240 Data Plan and 100GB for the $365 Data Plan if:</p> <ul> <li>You recharge within 24 hours of previous plan expiry with a Data Plan of the <strong>same or higher data allowance</strong>;</li> <li>Both Data Plans are eligible for Data Rollover</li> </ul> <p>Unused or accumulated data in excess of applicable limit will not be rolled over and will be forfeited.</p> <p><strong>Family Plan<br></strong>All your unused Family Plan data will rollover if you recharge with the same Family Plan within 24 hours of expiry of the previous Family Plan.</p> <p><span style="text-decoration: underline;"><strong>If you change to a Mobile Plan or a Data Plan your unused data will not rollover.</strong></span></p> <p><strong>Super Packs<br></strong>All your unused Super Pack data will rollover if:</p> <ul> <li>You recharge within 24 hours of expiry with a Super Pack of the same or higher value;</li> <li>Both Super Packs are eligible for Data Rollover.</li> </ul> <p>The standard data allowance of your pack (including any Data Top Up) will be used before any rollover data.</p> <button type="button" class="close bottom" data-dismiss="modal" aria-label="Close"> <span aria-hidden="true"> <span class="icon sp_icon_cross"></span> </span> </button> </div> </div> </div> <div class="modal fade bootstrap " id="speedCaps" tabindex="-1" role="dialog" aria-label="Speed caps" aria-hidden="true"> <div class="modal-dialog" role="document"> <div class="modal-content"> <button type="button" class="close" data-dismiss="modal" aria-label="Close"> <span aria-hidden="true"> <span class="icon sp_icon_cross"></span> </span> </button> <h3 class="modal_title">Speed caps</h3> <p data-mce-fragment="1"><strong data-mce-fragment="1">What are the speed caps for ALDImobile plans?</strong><br data-mce-fragment="1">The download speed is capped at 100Mbps for all plans, except for the $59 5G Mobile Plan, which is capped at 250Mbps.</p> <p data-mce-fragment="1"><strong>What is a speed cap?</strong><br>This is the maximum potential download speed. Typical speeds will often be slower and will vary due to factors such as location, device capabilities, distance from the base station, local conditions, concurrent users, hardware and software configuration and download/upload destination.</p> <p data-mce-fragment="1">Beyond the maximum potential speed for your selected plan, a speed cap does not indicate any relative performance difference compared to another plan with a different speed cap.<br data-mce-fragment="1"><br data-mce-fragment="1"><strong data-mce-fragment="1">Will I get 5G speeds on a 5G Plan?</strong><br data-mce-fragment="1">Yes, but only with a 5G-compatible device and in areas with 5G coverage.<br data-mce-fragment="1"><br data-mce-fragment="1"><strong data-mce-fragment="1">What does Mbps mean?</strong><br data-mce-fragment="1">Megabits per second (Mbps) gauge data speed. More Mbps = faster speed; fewer Mbps = slower speed.</p> <button type="button" class="close bottom" data-dismiss="modal" aria-label="Close"> <span aria-hidden="true"> <span class="icon sp_icon_cross"></span> </span> </button> </div> </div> </div> <div class="modal fade bootstrap " id="speedCap5G100" tabindex="-1" role="dialog" aria-label="Speed caps" aria-hidden="true"> <div class="modal-dialog" role="document"> <div class="modal-content"> <button type="button" class="close" data-dismiss="modal" aria-label="Close"> <span aria-hidden="true"> <span class="icon sp_icon_cross"></span> </span> </button> <h3 class="modal_title">Speed caps</h3> <p data-mce-fragment="1"><strong data-mce-fragment="1">What are the speed caps for ALDImobile plans?</strong><br data-mce-fragment="1">The download speed is capped at 100Mbps for all plans, except for the $59 5G Mobile Plan, which is capped at 250Mbps.</p> <p data-mce-fragment="1"><strong>What is a speed cap?</strong><br>This is the maximum potential download speed. Typical speeds will often be slower and will vary due to factors such as location, device capabilities, distance from the base station, local conditions, concurrent users, hardware and software configuration and download/upload destination.</p> <p data-mce-fragment="1">Beyond the maximum potential speed for your selected plan, a speed cap does not indicate any relative performance difference compared to another plan with a different speed cap.<br data-mce-fragment="1"><br data-mce-fragment="1"><strong data-mce-fragment="1">Will I get 5G speeds on a 5G Plan?</strong><br data-mce-fragment="1">Yes, but only with a 5G-compatible device and in areas with 5G coverage.<br data-mce-fragment="1"><br data-mce-fragment="1"><strong data-mce-fragment="1">What does Mbps mean?</strong><br data-mce-fragment="1">Megabits per second (Mbps) gauge data speed. More Mbps = faster speed; fewer Mbps = slower speed.</p> <button type="button" class="close bottom" data-dismiss="modal" aria-label="Close"> <span aria-hidden="true"> <span class="icon sp_icon_cross"></span> </span> </button> </div> </div> </div> <div class="modal fade bootstrap " id="speedCap5G250" tabindex="-1" role="dialog" aria-label="Speed cap - 5G 250Mbps" aria-hidden="true"> <div class="modal-dialog" role="document"> <div class="modal-content"> <button type="button" class="close" data-dismiss="modal" aria-label="Close"> <span aria-hidden="true"> <span class="icon sp_icon_cross"></span> </span> </button> <h3 class="modal_title">Speed cap - 5G 250Mbps</h3> <p data-mce-fragment="1"><strong data-mce-fragment="1">What is the speed cap for this plan?</strong><br data-mce-fragment="1">The download speed is capped at 250Mbps.</p> <p data-mce-fragment="1">This is the maximum potential download speed. Typical speeds will often be slower and will vary due to factors such as location, device capabilities, distance from the base station, local conditions, concurrent users, hardware and software configuration and download/upload destination.</p> <p data-mce-fragment="1">Beyond the maximum potential speed for your selected plan, a speed cap does not indicate any relative performance difference for a specific plan compared to another plan with a different speed cap.<br data-mce-fragment="1"><br data-mce-fragment="1"><strong data-mce-fragment="1">Will I get 5G speeds on a 5G Plan?</strong><br data-mce-fragment="1">Yes, but only with a 5G-compatible device and in areas with 5G coverage.<br data-mce-fragment="1"><br data-mce-fragment="1"><strong data-mce-fragment="1">What does Mbps mean?</strong><br data-mce-fragment="1">Megabits per second (Mbps) gauge data speed. More Mbps = faster speed; fewer Mbps = slower speed.</p> <button type="button" class="close bottom" data-dismiss="modal" aria-label="Close"> <span aria-hidden="true"> <span class="icon sp_icon_cross"></span> </span> </button> </div> </div> </div> <div class="modal fade bootstrap " id="speedCap4G100" tabindex="-1" role="dialog" aria-label="Speed cap - 4G 100Mbps" aria-hidden="true"> <div class="modal-dialog" role="document"> <div class="modal-content"> <button type="button" class="close" data-dismiss="modal" aria-label="Close"> <span aria-hidden="true"> <span class="icon sp_icon_cross"></span> </span> </button> <h3 class="modal_title">Speed cap - 4G 100Mbps</h3> <p data-mce-fragment="1"><strong data-mce-fragment="1">What is the speed cap for this plan?</strong><br data-mce-fragment="1">The download speed is capped at 100Mbps.</p> <p data-mce-fragment="1">This is the maximum potential download speed. Typical speeds will often be slower and will vary due to factors such as location, device capabilities, distance from the base station, local conditions, concurrent users, hardware and software configuration and download/upload destination.</p> <p data-mce-fragment="1">Beyond the maximum potential speed for your selected plan, a speed cap does not indicate any relative performance difference compared to another plan with a different speed cap.<br data-mce-fragment="1"><br data-mce-fragment="1"><strong data-mce-fragment="1">What does Mbps mean?</strong><br data-mce-fragment="1">Megabits per second (Mbps) gauge data speed. More Mbps = faster speed; fewer Mbps = slower speed.</p> <button type="button" class="close bottom" data-dismiss="modal" aria-label="Close"> <span aria-hidden="true"> <span class="icon sp_icon_cross"></span> </span> </button> </div> </div> </div> <div class="modal fade bootstrap " id="doubledata" tabindex="-1" role="dialog" aria-label="November 2024 - January 2025 double data" aria-hidden="true"> <div class="modal-dialog" role="document"> <div class="modal-content"> <button type="button" class="close" data-dismiss="modal" aria-label="Close"> <span aria-hidden="true"> <span class="icon sp_icon_cross"></span> </span> </button> <h3 class="modal_title">November 2024 - January 2025 double data</h3> <p>Services activated on all 5G plans between 8 November 2024 and 31 January 2025 will receive double data on their first 3 eligible recharges. This double data will appear in your data rollover balance.</p> <p><strong>Who is eligible?<br></strong>Any new ALDImobile service that was activated from 8 November 2024 and 31 January 2025.</p> <p><strong>Which plans are eligible?</strong></p> <table style="width: 100%;" data-mce-style="width: 100%;"> <tbody> <tr> <th style="width: 33.33%; vertical-align: middle !important;" data-mce-style="width: 33.33%; vertical-align: middle !important;"> <p><strong>Customer Plan</strong></p> </th> <th style="width: 33.33%; text-align: right; vertical-align: middle !important;" data-mce-style="width: 33.33%; text-align: right; vertical-align: middle !important;"> <p><strong>Plan Data Allowance</strong></p> </th> <th style="width: 33.33%; text-align: right; vertical-align: middle !important;" data-mce-style="width: 33.33%; text-align: right; vertical-align: middle !important;"> <p><strong>Bonus Data</strong></p> </th> </tr> <tr> <td style="width: 33.33%; vertical-align: middle !important;" data-mce-style="width: 33.33%; vertical-align: middle !important;"> <p>$29 5G Mobile Plan</p> </td> <td style="width: 33.33%; text-align: right; vertical-align: middle !important;" data-mce-style="width: 33.33%; text-align: right; vertical-align: middle !important;"> <p>25GB</p> </td> <td style="width: 33.33%; text-align: right; vertical-align: middle !important;" data-mce-style="width: 33.33%; text-align: right; vertical-align: middle !important;"> <p>25GB</p> </td> </tr> <tr> <td style="width: 33.33%; vertical-align: middle !important;" data-mce-style="width: 33.33%; vertical-align: middle !important;"> <p>$39 5G Mobile Plan</p> </td> <td style="width: 33.33%; text-align: right; vertical-align: middle !important;" data-mce-style="width: 33.33%; text-align: right; vertical-align: middle !important;"> <p>65GB</p> </td> <td style="width: 33.33%; text-align: right; vertical-align: middle !important;" data-mce-style="width: 33.33%; text-align: right; vertical-align: middle !important;"> <p>65GB</p> </td> </tr> <tr> <td style="width: 33.33%; vertical-align: middle !important;" data-mce-style="width: 33.33%; vertical-align: middle !important;"> <p>$49 5G Mobile Plan</p> </td> <td style="width: 33.33%; text-align: right; vertical-align: middle !important;" data-mce-style="width: 33.33%; text-align: right; vertical-align: middle !important;"> <p>120GB</p> </td> <td style="width: 33.33%; text-align: right; vertical-align: middle !important;" data-mce-style="width: 33.33%; text-align: right; vertical-align: middle !important;"> <p>120GB</p> </td> </tr> <tr> <td style="width: 33.33%; vertical-align: middle !important;" data-mce-style="width: 33.33%; vertical-align: middle !important;"> <p>$59 5G Mobile Plan</p> </td> <td style="width: 33.33%; text-align: right; vertical-align: middle !important;" data-mce-style="width: 33.33%; text-align: right; vertical-align: middle !important;"> <p>175GB</p> </td> <td style="width: 33.33%; text-align: right; vertical-align: middle !important;" data-mce-style="width: 33.33%; text-align: right; vertical-align: middle !important;"> <p>175GB</p> </td> </tr> <tr> <td style="width: 33.33%; vertical-align: middle !important;" data-mce-style="width: 33.33%; vertical-align: middle !important;"> <p>$55 5G Family Plan</p> </td> <td style="width: 33.33%; text-align: right; vertical-align: middle !important;" data-mce-style="width: 33.33%; text-align: right; vertical-align: middle !important;"> <p>50GB</p> </td> <td style="width: 33.33%; text-align: right; vertical-align: middle !important;" data-mce-style="width: 33.33%; text-align: right; vertical-align: middle !important;"> <p>50GB</p> </td> </tr> <tr> <td style="width: 33.33%; vertical-align: middle !important;" data-mce-style="width: 33.33%; vertical-align: middle !important;"> <p>$95 5G Family Plan</p> </td> <td style="width: 33.33%; text-align: right; vertical-align: middle !important;" data-mce-style="width: 33.33%; text-align: right; vertical-align: middle !important;"> <p>100GB</p> </td> <td style="width: 33.33%; text-align: right; vertical-align: middle !important;" data-mce-style="width: 33.33%; text-align: right; vertical-align: middle !important;"> <p>100GB</p> </td> </tr> <tr> <td style="width: 33.33%; vertical-align: middle !important;" data-mce-style="width: 33.33%; vertical-align: middle !important;"> <p>$125 5G Family Plan</p> </td> <td style="width: 33.33%; text-align: right; vertical-align: middle !important;" data-mce-style="width: 33.33%; text-align: right; vertical-align: middle !important;"> <p>150GB</p> </td> <td style="width: 33.33%; text-align: right; vertical-align: middle !important;" data-mce-style="width: 33.33%; text-align: right; vertical-align: middle !important;"> <p>150GB</p> </td> </tr> </tbody> </table> <p><strong>How do I claim my double data?<br></strong>When you perform an eligible recharge, double data will be automatically added to your data rollover balance.</p> <p><strong>What is an eligible recharge?<br></strong>An eligible recharge is a recharge that meets the following criteria:</p> <ul> <li>Is a recharge for an eligible plan</li> <li>Is performed within 24 hours of the expiration of any previous recharge</li> <li>Must occur consecutively, and can only occur a maximum of 3 times</li> </ul> <ul></ul> <p><strong>Do I need to recharge on the same plan to continue to get the double data?</strong></p> <ul> <li>You can perform an eligible recharge to any of the eligible plans above and you will receive the double data associated with that plan.</li> <li>However, if you ever perform a recharge to a lower value plan than your current plan, you will lose your current data rollover balance.</li> <li>Also, if you move from an eligible to an ineligible plan, you will no longer receive double data - even if you eventually move back to an eligible plan.</li> </ul> <p><strong>What do I do if I didn't get my double data?<br></strong>If you believe you should be eligible for this offer, but cannot see double data added to your rollover balance, send us an eSupport message from your <a href="https://my.aldimobile.com.au/admin" data-mce-href="https://my.aldimobile.com.au/admin">My ALDImobile</a> account and we'll get right back to you.</p> <button type="button" class="close bottom" data-dismiss="modal" aria-label="Close"> <span aria-hidden="true"> <span class="icon sp_icon_cross"></span> </span> </button> </div> </div> </div> <div class="modal fade bootstrap " id="dr100sp" tabindex="-1" role="dialog" aria-label="100 Day Special Pack ($100) data rollover" aria-hidden="true"> <div class="modal-dialog" role="document"> <div class="modal-content"> <button type="button" class="close" data-dismiss="modal" aria-label="Close"> <span aria-hidden="true"> <span class="icon sp_icon_cross"></span> </span> </button> <h3 class="modal_title">100 Day Special Pack ($100) data rollover</h3> <h4><strong>What is data rollover?</strong></h4> <p>Some of our Plans are eligible to rollover unused data allowance from one recharge period to the next recharge period.</p> <p>Check our <a href="https://www.aldimobile.com.au/pages/legals" title="Legals">Critical Information Summaries</a> for more details on the data rollover eligibility of all of our plans.</p> <h4><strong>How does data rollover work?</strong></h4> <p>If your recharge is eligible and you are able to rollover unused data, your plan will have a data balance linked to your current plans allowance and a data rollover balance which contains the data you have rolled over.</p> <p>When using data, your plans allowance is used first and if this has been exhausted you will then consume data from your data rollover balance.</p> <p>If you have data rollover and your next recharge is not eligible for data rollover, all unused data on your service will be forfeited.</p> <h4><strong>When will my 100 Day Special Pack ($100) data rollover?</strong></h4> <ul> <li>If you renew the same 100 Day Special Pack ($100) plan, and recharge within 24 hours of it expiring, your data <strong>will</strong> rollover.</li> </ul> <h4><strong>What happens if I change plans?</strong></h4> <ul> <li>If you are changing plan types, you <strong>will not</strong> able to rollover your data into the new plan.</li> </ul> <h4><strong>How much data can I rollover?</strong></h4> <ul> <li>If your eligible recharge is on the same 100 Day Special Pack ($100) plan, <strong>all your unused data will rollover</strong>.</li> </ul> <h4><strong>When will my data not rollover?</strong></h4> <p>You data <strong>will not</strong> rollover when the following occurs:</p> <ul> <li>Your recharge occurs 24 hours or more after your current plans expiry;</li> <li>If you move to a different type of plan (e.g. from a Special Pack to a Mobile Plan), your data will not rollover, even if the new plan price is higher.</li> <li>If you move to a lower price plan (e.g. to a lower price Special Pack, if available), your data will not rollover, even though you are changing plans within the same plan group.</li> </ul> <button type="button" class="close bottom" data-dismiss="modal" aria-label="Close"> <span aria-hidden="true"> <span class="icon sp_icon_cross"></span> </span> </button> </div> </div> </div> <div class="modal fade bootstrap " id="doubleData" tabindex="-1" role="dialog" aria-label="" aria-hidden="true"> <div class="modal-dialog" role="document"> <div class="modal-content"> <button type="button" class="close" data-dismiss="modal" aria-label="Close"> <span aria-hidden="true"> <span class="icon sp_icon_cross"></span> </span> </button> <h3 class="modal_title"></h3> <button type="button" class="close bottom" data-dismiss="modal" aria-label="Close"> <span aria-hidden="true"> <span class="icon sp_icon_cross"></span> </span> </button> </div> </div> </div> <div class="modal fade bootstrap " id="" tabindex="-1" role="dialog" aria-label="" aria-hidden="true"> <div class="modal-dialog" role="document"> <div class="modal-content"> <button 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