CINXE.COM
Credit Reporting | Credit Card Resource Center | Chase.com
<!DOCTYPE html> <html class="no-js" lang="en-US"> <head> <meta charset="utf-8"> <meta name="viewport" content="width=device-width, initial-scale=1.0"> <link rel="shortcut icon" href="/etc/designs/chase-ux/favicon.ico"/> <link rel="icon" href="/etc/designs/chase-ux/favicon.ico"/> <link rel="apple-touch-icon" href="/etc/designs/chase-ux/favicon-57.png"> <link rel="apple-touch-icon" sizes="76x76" href="/etc/designs/chase-ux/favicon-76.png"> <link rel="apple-touch-icon" sizes="120x120" href="/etc/designs/chase-ux/favicon-120.png"> <link rel="apple-touch-icon" sizes="152x152" href="/etc/designs/chase-ux/favicon-152.png"> <meta name="msapplication-TileColor" content="#FFFFFF"> <meta name="msapplication-TileImage" content="/etc/designs/chase-ux/favicon-144.png"> <link rel="preload" href="https://asset.chase.com/content/dam/cpo-static/fonts/opensans.woff2" as="font" type="font/woff2" crossorigin/> <link rel="preload" href="https://asset.chase.com/content/dam/cpo-static/fonts/opensans-semibold.woff2" as="font" type="font/woff2" crossorigin/> <link rel="preload" href="https://asset.chase.com/content/dam/cpo-static/fonts/opensans-light.woff2" as="font" type="font/woff2" crossorigin/> <link rel="preload" href="https://asset.chase.com/content/dam/cpo-static/fonts/opensans-bold.woff2" as="font" type="font/woff2" crossorigin/> <link rel="preload" href="/c/111324/etc/designs/chase-ux/css/site.min.css" as="style" type="text/css"> <meta name="description" content="FAQs - Credit Reporting" /> <link rel="canonical" href="https://www.chase.com/personal/credit-cards/card-resource-center/credit-reports"/> <link rel="alternate" hreflang="en" href="https://www.chase.com/personal/credit-cards/card-resource-center/credit-reports"/> <link rel="alternate" hreflang="es" href="https://www.chase.com/es/personal/credit-cards/card-resource-center/credit-reports"/> <meta content="app-id=298867247, affiliate-data=JPMorganChase" name="apple-itunes-app"> <title>Credit Reporting | Credit Card Resource Center | Chase.com</title> <link rel="stylesheet" href="/c/111324/etc/designs/chase-ux/css/blue-ui.min.css" type="text/css"> <link rel="stylesheet" href="/c/111324/etc/designs/chase-ux/css/site.min.css" type="text/css"> <script>(function(e){"use strict";e.picturefill=function(){var t=e.document.getElementsByTagName("span");for(var n=0,r=t.length;n<r;n++){if(t[n].getAttribute("data-picture")!==null){var i=t[n].getElementsByTagName("span"),s=[];for(var o=0,u=i.length;o<u;o++){var a=i[o].getAttribute("data-media");if(!a||e.matchMedia&&e.matchMedia(a).matches){s.push(i[o])}}var f=t[n].getElementsByTagName("img")[0];if(s.length){var l=s.pop();if(!f||f.parentNode.nodeName==="NOSCRIPT"){f=e.document.createElement("img");f.alt=t[n].getAttribute("data-alt")}else if(l===f.parentNode){continue}f.src=l.getAttribute("data-src");l.appendChild(f);f.removeAttribute("width");f.removeAttribute("height")}else if(f){f.parentNode.removeChild(f)}}}};if(e.addEventListener){e.addEventListener("resize",e.picturefill,false);e.addEventListener("DOMContentLoaded",function(){e.picturefill();e.removeEventListener("load",e.picturefill,false)},false);e.addEventListener("load",e.picturefill,false)}else if(e.attachEvent){e.attachEvent("onload",e.picturefill)}})(this)</script> <script src="/c/111324/etc/designs/chase-ux/clientlibs/jquery/js/jquery.min.js"></script> <script src="/c/111324/etc/designs/chase-ux/clientlibs/require/js/require.min.js"></script> <script>var tagManagerConfig = { tagServer: "https://www.chase.com" };</script> <script>var analyticsLiteConfig = { svcDomain: "https://secure.chase.com" };</script> <script src="/apps/chase/clientlibs/foundation/scripts/Reporting.js"></script> <script>var langRedirectURL = "/es/personal/credit-cards/card-resource-center/credit-reports";</script> <style> @font-face { font-family: "Open Sans"; font-style: normal; font-weight: 300; src: url("https://asset.chase.com/content/dam/cpo-static/fonts/opensans-light.woff2") format('woff2'), url("https://asset.chase.com/content/dam/cpo-static/fonts/opensans-light.woff") format('woff'), url("/c/111324/etc/designs/chase-ux/css/fonts/opensans-light.ttf") format('truetype'); } @font-face { font-family: "Open Sans"; font-style: italic; font-weight: 300; src: url("https://asset.chase.com/content/dam/cpo-static/fonts/opensans-light-italic.woff2") format('woff2'), url("https://asset.chase.com/content/dam/cpo-static/fonts/opensans-light-italic.woff") format('woff'), url("/c/111324/etc/designs/chase-ux/css/fonts/opensans-light-italic.ttf") format('truetype'); } @font-face { font-family: "Open Sans"; font-style: normal; font-weight: 400; src: url("https://asset.chase.com/content/dam/cpo-static/fonts/opensans.woff2") format('woff2'), url("https://asset.chase.com/content/dam/cpo-static/fonts/opensans.woff") format('woff'), url("/c/111324/etc/designs/chase-ux/css/fonts/opensans.ttf") format('truetype'); } @font-face { font-family: "Open Sans"; font-style: italic; font-weight: 400; src: url("https://asset.chase.com/content/dam/cpo-static/fonts/opensans-italic.woff2") format('woff2'), url("https://asset.chase.com/content/dam/cpo-static/fonts/opensans-italic.woff") format('woff'), url("/c/111324/etc/designs/chase-ux/css/fonts/opensans-italic.ttf") format('truetype'); } @font-face { font-family: "Open Sans"; font-style: normal; font-weight: 600; src: url("https://asset.chase.com/content/dam/cpo-static/fonts/opensans-semibold.woff2") format('woff2'), url("https://asset.chase.com/content/dam/cpo-static/fonts/opensans-semibold.woff") format('woff'), url("/c/111324/etc/designs/chase-ux/css/fonts/opensans-semibold.ttf") format('truetype'); } @font-face { font-family: "Open Sans"; font-style: italic; font-weight: 600; src: url("https://asset.chase.com/content/dam/cpo-static/fonts/opensans-semibold-italic.woff2") format('woff2'), url("https://asset.chase.com/content/dam/cpo-static/fonts/opensans-semibold-italic.woff") format('woff'), url("/c/111324/etc/designs/chase-ux/css/fonts/opensans-semibold-italic.ttf") format('truetype'); } @font-face { font-family: "Open Sans"; font-style: normal; font-weight: 700; src: url("https://asset.chase.com/content/dam/cpo-static/fonts/opensans-bold.woff2") format('woff2'), url("https://asset.chase.com/content/dam/cpo-static/fonts/opensans-bold.woff") format('woff'), url("/c/111324/etc/designs/chase-ux/css/fonts/opensans-bold.ttf") format('truetype'); } @font-face { font-family: "Open Sans"; font-style: italic; font-weight: 700; src: url("https://asset.chase.com/content/dam/cpo-static/fonts/opensans-bold-italic.woff2") format('woff2'), url("https://asset.chase.com/content/dam/cpo-static/fonts/opensans-bold-italic.woff") format('woff'), url("/c/111324/etc/designs/chase-ux/css/fonts/opensans-bold-italic.ttf") format('truetype'); } @font-face { font-family: "Open Sans"; font-style: normal; font-weight: 900; src: url("https://asset.chase.com/content/dam/cpo-static/fonts/opensans-extrabold.woff2") format('woff2'), url("https://asset.chase.com/content/dam/cpo-static/fonts/opensans-extrabold.woff") format('woff'), url("/c/111324/etc/designs/chase-ux/css/fonts/opensans-extrabold.ttf") format('truetype'); } @font-face { font-family: "Open Sans"; font-style: italic; font-weight: 900; src: url("https://asset.chase.com/content/dam/cpo-static/fonts/opensans-extrabold-italic.woff2") format('woff2'), url("https://asset.chase.com/content/dam/cpo-static/fonts/opensans-extrabold-italic.woff") format('woff'), url("https://asset.chase.com/content/dam/cpo-static/fonts/opensans-extrabold-italic.ttf") format('truetype'); } </style><script>var tagManagerConfig = { tagServer: "https://www.chase.com" };</script> <script> window.USE_ADFW_ASSET_CDN = true; requirejs.config({ baseUrl: '/c/111324/etc/designs/chase-ux/clientlibs/chase-ux/js', paths: { "adservice": "https://asset.chase.com/web/marketing-ui/web-configs/prd/marketing-loader", "content/conf/appsconfig": tagManagerConfig.tagServer + "/etc/chase/appsconfig", "main": "main-theknow/main", "jquery.cookie": "vendor/jquery.cookie", "slick": "vendor/slick.min", "has": "vendor/has", "hover-intent": "vendor/jquery.hoverIntent.min", "iscroll": "vendor/iscroll-5.1.3.min", "isnan": "node_modules/number.isnan/isnan", "platform": "vendor/platform", "underscore": "vendor/underscore-1.8.3", "uri": "vendor/uri", "punycode": "vendor/punycode", "SecondLevelDomains": "vendor/SecondLevelDomains", "IPv6": "vendor/IPv6", "sticky-kit": "vendor/jquery.sticky-kit.min" } }); define("jquery", [], function () { return jQuery; }); define("slotplacement/clientconfig", function() { return { timeout : "4000" } }); </script> <script src="/c/111324/etc/designs/chase-ux/clientlibs/chase-ux/js/dist/chase-ux.min.js"></script> <script> require([ "main" ], function() {}); /* Check for XFS */ if (top != self) { require(["amd/xfs"], function(XFS) { XFS.init(); }); } </script> <script> require(["main"], function () { var cookieConfig = { homeEquityCookie: false, mortgageCookie: false }; require(["amd/cookie.chase-campaign"], function (ChaseCampaign) { ChaseCampaign.init(cookieConfig); }); }); </script> <script>(window.BOOMR_mq=window.BOOMR_mq||[]).push(["addVar",{"rua.upush":"false","rua.cpush":"false","rua.upre":"false","rua.cpre":"false","rua.uprl":"false","rua.cprl":"false","rua.cprf":"false","rua.trans":"","rua.cook":"false","rua.ims":"false","rua.ufprl":"false","rua.cfprl":"false","rua.isuxp":"false","rua.texp":"norulematch","rua.ceh":"false","rua.ueh":"false","rua.ieh.st":"0"}]);</script> <script>!function(e){var n="https://s.go-mpulse.net/boomerang/";if("True"=="True")e.BOOMR_config=e.BOOMR_config||{},e.BOOMR_config.PageParams=e.BOOMR_config.PageParams||{},e.BOOMR_config.PageParams.pci=!0,n="https://s2.go-mpulse.net/boomerang/";if(window.BOOMR_API_key="9GMXG-P9JCU-47Q2G-PYE6D-MR9ML",function(){function e(){if(!o){var e=document.createElement("script");e.id="boomr-scr-as",e.src=window.BOOMR.url,e.async=!0,i.parentNode.appendChild(e),o=!0}}function t(e){o=!0;var n,t,a,r,d=document,O=window;if(window.BOOMR.snippetMethod=e?"if":"i",t=function(e,n){var t=d.createElement("script");t.id=n||"boomr-if-as",t.src=window.BOOMR.url,BOOMR_lstart=(new Date).getTime(),e=e||d.body,e.appendChild(t)},!window.addEventListener&&window.attachEvent&&navigator.userAgent.match(/MSIE [67]\./))return window.BOOMR.snippetMethod="s",void t(i.parentNode,"boomr-async");a=document.createElement("IFRAME"),a.src="about:blank",a.title="",a.role="presentation",a.loading="eager",r=(a.frameElement||a).style,r.width=0,r.height=0,r.border=0,r.display="none",i.parentNode.appendChild(a);try{O=a.contentWindow,d=O.document.open()}catch(_){n=document.domain,a.src="javascript:var d=document.open();d.domain='"+n+"';void(0);",O=a.contentWindow,d=O.document.open()}if(n)d._boomrl=function(){this.domain=n,t()},d.write("<bo"+"dy onload='document._boomrl();'>");else if(O._boomrl=function(){t()},O.addEventListener)O.addEventListener("load",O._boomrl,!1);else if(O.attachEvent)O.attachEvent("onload",O._boomrl);d.close()}function a(e){window.BOOMR_onload=e&&e.timeStamp||(new Date).getTime()}if(!window.BOOMR||!window.BOOMR.version&&!window.BOOMR.snippetExecuted){window.BOOMR=window.BOOMR||{},window.BOOMR.snippetStart=(new Date).getTime(),window.BOOMR.snippetExecuted=!0,window.BOOMR.snippetVersion=12,window.BOOMR.url=n+"9GMXG-P9JCU-47Q2G-PYE6D-MR9ML";var i=document.currentScript||document.getElementsByTagName("script")[0],o=!1,r=document.createElement("link");if(r.relList&&"function"==typeof r.relList.supports&&r.relList.supports("preload")&&"as"in r)window.BOOMR.snippetMethod="p",r.href=window.BOOMR.url,r.rel="preload",r.as="script",r.addEventListener("load",e),r.addEventListener("error",function(){t(!0)}),setTimeout(function(){if(!o)t(!0)},3e3),BOOMR_lstart=(new Date).getTime(),i.parentNode.appendChild(r);else t(!1);if(window.addEventListener)window.addEventListener("load",a,!1);else if(window.attachEvent)window.attachEvent("onload",a)}}(),"".length>0)if(e&&"performance"in e&&e.performance&&"function"==typeof e.performance.setResourceTimingBufferSize)e.performance.setResourceTimingBufferSize();!function(){if(BOOMR=e.BOOMR||{},BOOMR.plugins=BOOMR.plugins||{},!BOOMR.plugins.AK){var n=""=="true"?1:0,t="",a="bdpnbevydtvusz2b4t7q-f-424e7ba66-clientnsv4-s.akamaihd.net",i="false"=="true"?2:1,o={"ak.v":"39","ak.cp":"1614963","ak.ai":parseInt("917683",10),"ak.ol":"0","ak.cr":1,"ak.ipv":4,"ak.proto":"http/1.1","ak.rid":"63915359","ak.r":41870,"ak.a2":n,"ak.m":"a","ak.n":"essl","ak.bpcip":"8.222.208.0","ak.cport":40928,"ak.gh":"184.28.235.69","ak.quicv":"","ak.tlsv":"tls1.2","ak.0rtt":"","ak.0rtt.ed":"","ak.csrc":"-","ak.acc":"reno","ak.t":"1732371711","ak.ak":"hOBiQwZUYzCg5VSAfCLimQ==fbYOqaAViOU4DtVrxpigYkEnJHfQQBNW1Qq8KHAE87hU6G0xApvOtnnm6bf++Epr7uLBeanv8RsIxUzd51iRip1KBwzZvwDBoCpvRU3eWY2hS9AmhzIzizqpjZBUYMzYUtS0uwckAdbhz1VXu+j4rjntM3lDTOuVtG8B0mrRHjcdsqFdxKE4MOgRQBSiDYNR5HYe0py8cqsEOtSmTieQNnxNLYwT4rDhIiWozEnZlQGmc8qd4NXaHpmdctJbQfEQvdR4dF7iS2Cy1lbToorOr1AlPHM9R7hzoxouK/6dV2+P23Rr8jUw7m74JY38oJUEU3gvWKIFSljWg7bCm1Yo20pBXO4Cj+8BY3Q2Pa3vMKEQc6Czc0UQjAzKunynSDSjVBgVTDmEB4/0xvUtS5zTY7R9Eh9refPJTnZcag9jreY=","ak.pv":"36","ak.dpoabenc":"","ak.tf":i};if(""!==t)o["ak.ruds"]=t;var r={i:!1,av:function(n){var t="http.initiator";if(n&&(!n[t]||"spa_hard"===n[t]))o["ak.feo"]=void 0!==e.aFeoApplied?1:0,BOOMR.addVar(o)},rv:function(){var e=["ak.bpcip","ak.cport","ak.cr","ak.csrc","ak.gh","ak.ipv","ak.m","ak.n","ak.ol","ak.proto","ak.quicv","ak.tlsv","ak.0rtt","ak.0rtt.ed","ak.r","ak.acc","ak.t","ak.tf"];BOOMR.removeVar(e)}};BOOMR.plugins.AK={akVars:o,akDNSPreFetchDomain:a,init:function(){if(!r.i){var e=BOOMR.subscribe;e("before_beacon",r.av,null,null),e("onbeacon",r.rv,null,null),r.i=!0}return this},is_complete:function(){return!0}}}}()}(window);</script></head><body class="detail " data-pagetype="detail" data-voc-referer="https://public-wcmext-prd.chase.com/personal/credit-cards/card-resource-center/credit-reports.html"> <div class="home__body"> <a id="skipToMainContent" href="#main" class="skiplink"><span id="linktotop">Skip to main content</span></a> <!--googleoff: index--> <div class="browserupdate"><div role="region" aria-labelledby="browserMessageTitle" class="browser-message container-fluid"> <div class="feature-container"> <div class="browser-message__inner"> <div class="browser-message__inner-container"> <div class="browser-message__content--unsupported"> <h2 class="browser-message__title" id="browserMessageTitle"> <img class="browser-message__icon" src="/etc/designs/chase-ux/css/img/ie_alert.png" alt="Alert Message"/> Please update your browser.</h2> <div class="browser-message__desc"><p>We don't support this browser version anymore. Using an updated version will help protect your accounts and provide a better experience. </p> <p><a href="/digital/resources/privacy-security/security/system-requirements" class="chaseanalytics-track-link regular-link " data-pt-name="lnk_browser-upgrade01">Update your browser</a></p></div> </div> <div class="browser-message__content--supported"> <div class="browser-message__title"> <p>Please update your browser.</p> </div> <div class="browser-message__desc"><p>We don't support this browser version anymore. Using an updated version will help protect your accounts and provide a better experience.</p> <p><a href="/digital/resources/privacy-security/security/system-requirements" class="chaseanalytics-track-link regular-link " data-pt-name="lnk_update-browser02">Update your browser</a></p></div> </div> <a role="button" class="browser-message__dismiss-btn chaseanalytics-track-link" href="#" data-pt-name="lnk_browser-upgrade-close"> <span class="icon-close" aria-hidden="true"></span> <span class="accessible-text">Close</span> </a> </div> </div> </div> </div> </div> <!--googleon: index--> <!--googleoff: index--> <div class="logoff"><div class="timeout-message__wrapper"> <div class="timeout-message__container"> <div class="timeout-message container-fluid"> <div class="feature-container"> <div class="timeout-message__inner"> <div class="timeout-message__text"> <p class="timeout-message__text-msg" tabindex="-1" data-session-message> We’ve signed you out of your account.</p> <p class="timeout-message__text-msg" tabindex="-1" data-logoff-message> <span class="timeout-message__checkmark icon-check-mark"></span>You’ve successfully signed out</p> <p class="timeout-message__text-msg" tabindex="-1" data-emb-message> We’ve enhanced our platform for chase.com. For a better experience, download the Chase app for your iPhone or Android. Or, go to System Requirements from your laptop or desktop.</p> <button type="button" class="timeout-message__dismiss-btn"><span class="icon-close"></span><span class="accessible-text">Close this message</span></button> </div> </div> </div> </div> </div> </div> </div> <!--googleon: index--> <script> require(["main", "adservice"], function () { require(["slotplacement/topic", "amd/browser-message","amd/dynamic-page-creation", "slotplacement/service"], function (Topic, BrowserMessage,DynamicPage, Service) { var options = { url: "https://asset.chase.com", audienceIds: "" }; var adPageId = ""; var language = $("html").attr("lang"); Service.init(adPageId, {locale: language}, "", "", true); Topic.subscribe('adUpdate', function (pageId, data) { if (data._a) { options.audienceIds = data._a; } BrowserMessage.init(options); }); Topic.subscribe('adError', function () { BrowserMessage.init(options); }); }); }); </script> <div class="side-menu" cqTagName="span"><nav class="sidemenu closed" role="navigation" aria-label="Side menu"> <div id="side-menu-header" class="sidemenu__wrapper" tabindex="-1"> <div class="sidemenu__close"> <a class="icon-close" href="#" aria-label="Close side menu"></a> </div> <span class="accessible-text">Start of side menu</span> <div class="sidemenu__search"> <div class="sidemenu__search__inner"> <form action="https://www.chase.com/digital/resources/search-results.html" method="GET" role="search"> <input type="text" name="q" autocomplete="off" placeholder="Search" class="sidemenu__search--term" value="" aria-label="" /> <input type="hidden" name="site" value="cfsAll" /> <span class="accessible-text"></span> <span class="sidemenu__search--submit icon-search" aria-hidden="true"> </span> </form> </div> </div> <div class="sidemenu__section"> <div class="sidemenu__prim"> <ul> <li class="sidemenu__prim--link category-home" > <a href="https://www.chase.com" class=" chaseanalytics-track-link category-home" data-pt-name="sm_home"> <p class="sidemenu__prim--title">Home</p> </a> </li> <li class="sidemenu__prim--link " > <a href="https://secure.chase.com" class=" chaseanalytics-track-link signInBtn" data-pt-name="sm_signinclassic"> <p class="sidemenu__prim--title">Sign in</p> </a> </li> <li class="sidemenu__prim--link " > <a href="https://www.chase.com/personal/credit-cards/free-credit-score" class=" chaseanalytics-track-link " data-pt-name="sm_get_credit_score"> <p class="sidemenu__prim--title">Free credit score</p> </a> </li> <li class="sidemenu__prim--link " > <a href="https://www.chase.com/personal/education" class=" chaseanalytics-track-link " data-pt-name="sm_financial_education"> <p class="sidemenu__prim--title">Financial Education</p> </a> </li> <li class="sidemenu__prim--link" data-hide-desktop=""> <a href="/es/personal/credit-cards/card-resource-center/credit-reports" class="chaseanalytics-track-link language-toggle" lang="es" data-pt-name="sm_espanol"> <p class="sidemenu__prim--title">Español</p></a> </li> </ul> </div> </div> <div class="sidemenu__section"> <div> <h2 class="sidemenu__section--title">OPEN AN ACCOUNT</h2> </div> <div class="sidemenu__sec"> <ul class="sidemenu__sec--links"> <li> <a href="https://creditcards.chase.com/" class=" chaseanalytics-track-link " data-pt-name="sm_fs_credit-cards"> <div class="sidemenu__sec--container"> <span class="sidemenu__sec--icon icon-credit-small"></span> <span class="sidemenu__sec--title">Credit Cards</span> </div> </a> </li> <li> <a href="https://personal.chase.com/personal/checking" class=" chaseanalytics-track-link " data-pt-name="sm_fs_checking"> <div class="sidemenu__sec--container"> <span class="sidemenu__sec--icon icon-checking-small"></span> <span class="sidemenu__sec--title">Checking Accounts</span> </div> </a> </li> <li> <a href="https://personal.chase.com/personal/savings" class=" chaseanalytics-track-link " data-pt-name="sm_fs_savings"> <div class="sidemenu__sec--container"> <span class="sidemenu__sec--icon icon-savings-bank-small"></span> <span class="sidemenu__sec--title">Savings Accounts</span> </div> </a> </li> <li> <a href="https://www.chase.com/personal/savings/bank-cd" class=" chaseanalytics-track-link " data-pt-name="sm_fs_cds"> <div class="sidemenu__sec--container"> <span class="sidemenu__sec--icon icon-savings-small"></span> <span class="sidemenu__sec--title">CDs</span> </div> </a> </li> <li> <a href="https://autofinance.chase.com/auto-finance/home?offercode=WDXDPXXX00" class=" chaseanalytics-track-link " data-pt-name="sm_fs_autoloans"> <div class="sidemenu__sec--container"> <span class="sidemenu__sec--icon icon-Auto-loan-small"></span> <span class="sidemenu__sec--title">Auto</span> </div> </a> </li> <li> <a href="https://www.chase.com/personal/mortgage" class=" chaseanalytics-track-link " data-pt-name="sm_fs_mortgage"> <div class="sidemenu__sec--container"> <span class="sidemenu__sec--icon icon-mortgage2-small"></span> <span class="sidemenu__sec--title">Mortgage</span> </div> </a> </li> <li> <a href="https://www.chase.com/personal/home-equity/" class=" chaseanalytics-track-link " data-pt-name="sm_fs_homeequity"> <div class="sidemenu__sec--container"> <span class="sidemenu__sec--icon icon-home2-small"></span> <span class="sidemenu__sec--title">Home Equity</span> </div> </a> </li> <li> <a href="/personal/investments/advisor-services" class=" chaseanalytics-track-link " data-pt-name="sm_fs_investing"> <div class="sidemenu__sec--container"> <span class="sidemenu__sec--icon icon-invest-small"></span> <span class="sidemenu__sec--title">Invest with a J.P. Morgan Advisor</span> </div> </a> </li> <li> <a href="https://account.chase.com/investing/self-directedoffer" class=" chaseanalytics-track-link " data-pt-name="sm_fs_investing-oi"> <div class="sidemenu__sec--container"> <span class="sidemenu__sec--icon icon-invest2-small"></span> <span class="sidemenu__sec--title">Online Investing with J.P. Morgan</span> </div> </a> </li> <li> <a href="https://www.chase.com/business" class=" chaseanalytics-track-link " data-pt-name="sm_fs_businessbanking"> <div class="sidemenu__sec--container"> <span class="sidemenu__sec--icon icon-business-small"></span> <span class="sidemenu__sec--title">Chase for Business</span> </div> </a> </li> <li> <a href="https://www.jpmorgan.com/commercial-banking" class=" chaseanalytics-track-link " data-pt-name="sm_fs_commercialbanking"> <div class="sidemenu__sec--container"> <span class="sidemenu__sec--icon icon-commercial-small"></span> <span class="sidemenu__sec--title">Commercial Banking</span> </div> </a> </li> <li> <a href="https://www.chase.com/digital/resources/sitemap" class=" chaseanalytics-track-link " data-pt-name="sm_fs_more"> <div class="sidemenu__sec--container"> <span class="sidemenu__sec--icon icon-more-outline-circle"></span> <span class="sidemenu__sec--title">See all</span> </div> </a> </li> </ul> </div> </div> <div class="sidemenu__section"> <div class="sidemenu__section--title__container"> <h2 class="sidemenu__section--title">CONNECT WITH CHASE</h2> </div> <div class="sidemenu__prim"> <ul> <li class="sidemenu__prim--link " > <a href="/digital/customer-service" class=" chaseanalytics-track-link " data-pt-name="sm_fs_contactus"> <p class="sidemenu__prim--title">Customer Service</p> </a> <li class="sidemenu__prim--link"> <a href="" class="voc chaseanalytics-track-link" data-voc-url="https://survey.experience.chase.com/jfe/form/SV_0rBuvmGXX6OhYEJ" data-pt-name="sm_feedback"> <p class="sidemenu__prim--title">Give feedback</p> </a> <li class="sidemenu__prim--link " > <a href="https://www.chase.com/meeting-scheduler/getstarted" class=" chaseanalytics-track-link " data-pt-name="sm_fs_meeting"> <p class="sidemenu__prim--title">Schedule a meeting</p> </a> <li class="sidemenu__prim--link " data-hide-desktop> <a href="https://locator.chase.com/?locale=en_US" class=" chaseanalytics-track-link " data-pt-name="sm_fs_findatm"> <p class="sidemenu__prim--title">Find ATM & branch</p> </a> </ul> </div> </div> <div class="sidemenu__footer"> <ul> <li class="sidemenu__footer--link " > <a href="https://www.chase.com/digital/resources/about-chase" class=" chaseanalytics-track-link " data-pt-name="sm_fs_aboutchase"> About Chase</a> </li> <li class="sidemenu__footer--link " > <a href="https://www.jpmorgan.com/pages/jpmorgan" class=" chaseanalytics-track-link " data-pt-name="sm_jpmorgan"> J.P. Morgan</a> </li> <li class="sidemenu__footer--link " > <a href="http://www.jpmorganchase.com" class=" chaseanalytics-track-link " data-pt-name="sm_fs_jpmorganchase"> JPMorgan Chase & Co.</a> </li> <li class="sidemenu__footer--link " > <a href="https://media.chase.com" class=" chaseanalytics-track-link " data-pt-name="sm_media"> Media Center</a> </li> <li class="sidemenu__footer--link " > <a href="https://www.careersatchase.com" class=" chaseanalytics-track-link " data-pt-name="sm_fs_careers"> Careers</a> </li> <li class="sidemenu__footer--link " > <a href="https://www.chase.ca/en/card-services" class=" chaseanalytics-track-link " data-pt-name="sm_fs_canada"> Chase Canada</a> </li> <li class="sidemenu__footer--link " > <a href="https://www.chase.com/personal/mortgage/loan-originator-search" class=" chaseanalytics-track-link " data-pt-name="sm_fs_safeact"> SAFE Act: Chase Mortgage Loan Originators </a> </li> <li class="sidemenu__footer--link " > <a href="https://www.chase.com/personal/mortgage/fair-lending/fair-lending-overview" class=" chaseanalytics-track-link " data-pt-name="sm_fs_hmda"> Fair Lending</a> </li> </ul> </div> <span class="accessible-text">End of side menu</span> </div> </nav> </div> <div class="header"><header class="header header-version-b container-fluid black-linear " role="banner" data-feature="header" data-type="b" data-header-transition-override=""> </header> <script type="text/template" id="headerHtml"> <div class="header__black-linear-bg"></div> <div class="header__black-bg hide"></div> <div class="header__blue-bg hide"></div> <div class="header__inner row"> <div class="header__section header__section--left col-xs-3 col-sm-4"> <a id="skip-sidemenu" class="header__section__item header__section--sidemenu icon-menu chaseanalytics-track-link" role="button" href="#" data-pt-name="hd_hamburger" aria-label="Open side menu"> </a> <div class="header__section__item header__section--dropdown"> <div class="header__section--dropdown__title"> <a class="header__section--dropdown__title__link chaseanalytics-track-link" role="button" href="#" data-pt-name="hd_exploreproducts">Explore Products<span class="icon-down-expansion"></span> <input type="hidden" id="open-menu-accessible-text" value="Open product menu"> <input type="hidden" id="close-menu-accessible-text" value="Close product menu"> <span class="accessible-text">Open product menu</span></a> <div class="header__section--dropdown__tiles row" role="navigation"> <ul class="header__section--dropdown--sub-section__row open"> <li class="header__section--dropdown__tile"> <a class="header__section--dropdown__tile--link regular-link chaseanalytics-track-link" href="https://creditcards.chase.com/?CELL=6TKV" data-pt-name="hd_sm_fs_credit cards"> <div class="header__section--dropdown__tile--icon icon-credit-medium"></div> <p class="header__section--dropdown__tile--sub-title">Credit Cards</p> <span class="accessible-text">1 of 10</span> </a> </li> <li class="header__section--dropdown__tile"> <a class="header__section--dropdown__tile--link regular-link chaseanalytics-track-link" href="https://personal.chase.com/personal/checking" data-pt-name="hd_sm_fs_checking"> <div class="header__section--dropdown__tile--icon icon-checking-medium"></div> <p class="header__section--dropdown__tile--sub-title">Checking Accounts</p> <span class="accessible-text">2 of 10</span> </a> </li> <li class="header__section--dropdown__tile"> <a class="header__section--dropdown__tile--link regular-link chaseanalytics-track-link" href="https://personal.chase.com/personal/savings" data-pt-name="hd_sm_fs_savings"> <div class="header__section--dropdown__tile--icon icon-savings-bank-medium"></div> <p class="header__section--dropdown__tile--sub-title">Savings Accounts</p> <span class="accessible-text">3 of 10</span> </a> </li> <li class="header__section--dropdown__tile"> <a class="header__section--dropdown__tile--link regular-link chaseanalytics-track-link" href="https://www.chase.com/personal/savings/bank-cd" data-pt-name="hd_sm_fs_cds"> <div class="header__section--dropdown__tile--icon icon-retirement-medium"></div> <p class="header__section--dropdown__tile--sub-title">CDs</p> <span class="accessible-text">4 of 10</span> </a> </li> <li class="header__section--dropdown__tile"> <a class="header__section--dropdown__tile--link regular-link chaseanalytics-track-link" href="https://autofinance.chase.com/auto-finance/home?offercode=WDXDPXXX03" data-pt-name="hd_sm_fs_autoloans"> <div class="header__section--dropdown__tile--icon icon-Auto-loan-medium"></div> <p class="header__section--dropdown__tile--sub-title">Auto</p> <span class="accessible-text">5 of 10</span> </a> </li> <li class="header__section--dropdown__tile"> <a class="header__section--dropdown__tile--link regular-link chaseanalytics-track-link" href="https://www.chase.com/personal/mortgage" data-pt-name="hd_sm_fs_mortgage"> <div class="header__section--dropdown__tile--icon icon-mortgage2-medium"></div> <p class="header__section--dropdown__tile--sub-title">Mortgage & Home Equity</p> <span class="accessible-text">6 of 10</span> </a> </li> <li class="header__section--dropdown__tile"> <a class="header__section--dropdown__tile--link regular-link chaseanalytics-track-link" href="https://www.chase.com/personal/investments" data-pt-name="hd_sm_fs_investing"> <div class="header__section--dropdown__tile--icon icon-invest-medium"></div> <p class="header__section--dropdown__tile--sub-title">Investing</p> <span class="accessible-text">7 of 10</span> </a> </li> <li class="header__section--dropdown__tile"> <a class="header__section--dropdown__tile--link regular-link chaseanalytics-track-link" href="https://www.chase.com/business" data-pt-name="hd_sm_fs_businessbanking"> <div class="header__section--dropdown__tile--icon icon-business-medium"></div> <p class="header__section--dropdown__tile--sub-title">Chase for Business</p> <span class="accessible-text">8 of 10</span> </a> </li> <li class="header__section--dropdown__tile"> <a class="header__section--dropdown__tile--link regular-link chaseanalytics-track-link" href="https://www.jpmorgan.com/commercial-banking" data-pt-name="hd_sm_fs_commercialbanki"> <div class="header__section--dropdown__tile--icon icon-commercial-medium"></div> <p class="header__section--dropdown__tile--sub-title">Commercial Banking</p> <span class="accessible-text">9 of 10</span> </a> </li> <li class="header__section--dropdown__tile"> <a class="header__section--dropdown__tile--link regular-link chaseanalytics-track-link" href="https://www.chase.com/digital/resources/sitemap" data-pt-name="hd_sm_fs_more"> <div class="header__section--dropdown__tile--icon icon-more-outline-circle"></div> <p class="header__section--dropdown__tile--sub-title">See all</p> <span class="accessible-text">10 of 10</span> </a> </li> </ul> </div> </div> </div> </div> <div class="header__section header__section--center col-xs-6 col-sm-4"> <a class="header__section--center--link chaseanalytics-track-link" href="https://www.chase.com" data-pt-name="hd_logo" aria-labelledby="chase-header-logo-hat"> <span class="chase-text" aria-hidden="true"></span> <span class="chase-logo-icon" aria-hidden="true"></span> <span class="accessible-text" id="chase-header-logo-hat"> Chase logo links to Chase Home</span> </a> </div> <div class="header__section header__section--right col-xs-3 col-sm-4"> <ul class="header__section__item header__section--links"> <li class="header__section--link"><a href="https://locator.chase.com/?locale=en_US" class="chaseanalytics-track-link" data-pt-name="hd_atmbranch">ATM & branch</a></li> <li class="header__section--link"><a href="/es/personal/credit-cards/card-resource-center/credit-reports" class="chaseanalytics-track-link language-toggle" lang="es" data-pt-name="hd_espanol">Español</a></li> <li class="header__section--link login"><a class="btn btn--primary chaseanalytics-track-link signInBtn" href="https://secure.chase.com/" data-pt-name="hd_signin">Sign in</a></li> <li class="header__section--link search"> <a class="header__section__item header__section--search icon-search" href="#" role="button"> <span class="accessible-text"> Show Search</span> </a> </li> </ul> </div> </div> <div class="header__section--search__bar row"> <div class="header__section--search__bar__inner"> <div class="header__section--search__bar__container"> <form class="header__section--search__bar__form col-xs-12 col-lg-6 col-lg-push-6" action="https://www.chase.com/digital/resources/search-results.html" method="GET" role="search"> <input type="text" name="q" autocomplete="off" placeholder="Search" class="header__section--search__bar--search-input" value="" aria-label="Search" /> <input type="hidden" name="site" value="cfsAll" /> <span class="header__section--search__bar--search-icon icon-search" aria-hidden="true"> </span> </form> </div> </div> </div> </script> <script> var href = this.location.href, headerHtml = $("#headerHtml").html(), params; if((href.indexOf("hybrid=true") === -1)) { $("header").append(headerHtml); } else { $("header").remove(); $(".side-menu").remove(); } </script> </div> <main id="main" class="main-content" role="main" > <h1 class="accessible-text">Credit Reporting FAQs</h1><div class="full-widht-modules detailpagefullwidthmodulecontainer"><div class="noscript"><noscript> <div class="feature-container"> <div class="body-copy__content "> <h2> <br> <br> Please turn on JavaScript in your browser</h2> <div class="bodycopycontainer parsys"> <div class="textinsert section"> <div class="body-copy__content--text-insert"> <p>It appears your web browser is not using JavaScript. Without it, some pages won't work properly. Please adjust the settings in your browser to make sure JavaScript is turned on.</p> <p><br> </p></div> </div> </div> </div> </div> </noscript></div> <div class="main-content__full-width-feature-container"> <div class="module stickysubheader"><div class="topic__wrapper"> <div class="topic__wrapper__header"> <div class="sub-header row"> <div class="sub-header__header-container feature-container"> </div> <div class="sub-header__body-container feature-container"> <div class="sub-header__nav-wrapper" > <ul class="sub-header__nav util clearfix" aria-label="secondary navigation"> <li class="sub-header__nav--item"> <a class=" chaseanalytics-track-link" href="https://www.chase.com/personal/credit-cards/card-resource-center" data-pt-name="lnk-sticky-home"> Home</a> </li> <li class="sub-header__nav--item"> <a class=" chaseanalytics-track-link" href="https://www.chase.com/personal/credit-cards/login-epay" data-pt-name="lnk-sticky-payments"> Payments</a> </li> <li class="sub-header__nav--item"> <a class=" chaseanalytics-track-link" href="https://www.chase.com/personal/credit-cards/card-glossary" data-pt-name="lnk-sticky-gloss"> Glossary</a> </li> <li class="sub-header__nav--item"> <a class="" href="https://www.chase.creditviewdashboard.com/CreditView/credit_education.page?enterprise=ChaseBankNA" data-pt-name="lnk-sticky-basics"> Credit basics </a> </li> </ul> </div> </div> </div> </div> </div> </div> </div> <script> require(["main"], function () { require(["amd/anchorlink"], function (AnchorLinks) { AnchorLinks.init(); }); }); </script> </div> <div class="main-content__detail-feature-container feature-container row"> <div class="left-nav--wrapper col-xs-10 col-xs-offset-1 col-sm-4 col-sm-offset-0 col-lg-3"> <nav class="left-nav" aria-label="sidebar navigation" > <div class="left-nav--mobile-btn__wrapper"> <!-- Mobile Button Active Link --> <button class="left-nav--mobile-btn" type="button" role="button" aria-expanded="false" aria-haspopup="true"> <span class="left-nav--mobile-btn__text">Credit Reporting</span> <span class="left-nav--mobile-btn__dropdown-icon icon-down-expansion"></span> </button> </div> <ul class="left-nav--links" role="menu"> <li role="presentation" class="left-nav--link"> <a href="/personal/credit-cards/card-resource-center/passwordpin" role="menuitem" aria-posinset="1" aria-setsize="13" class="chaseanalytics-track-link" data-pt-name="sb-cc_faq_passwordorpin">Password or PIN</a> </li> <li role="presentation" class="left-nav--link"> <a href="/personal/credit-cards/card-resource-center/cardreplace" role="menuitem" aria-posinset="2" aria-setsize="13" class="chaseanalytics-track-link" data-pt-name="sb-cc_faq_cardreplacement">Card Replacement</a> </li> <li role="presentation" class="left-nav--link"> <a href="/personal/credit-cards/card-resource-center/cc-payments" role="menuitem" aria-posinset="3" aria-setsize="13" class="chaseanalytics-track-link" data-pt-name="sb-cc_faq_cardpaymemts">Credit Card Payments</a> </li> <li role="presentation" class="left-nav--link"> <a href="/personal/credit-cards/card-resource-center/acct-servicing" role="menuitem" aria-posinset="4" aria-setsize="13" class="chaseanalytics-track-link" data-pt-name="sb-cc_faq_accountservicin">Account Servicing</a> </li> <li role="presentation" class="left-nav--link"> <a href="/personal/credit-cards/card-resource-center/profile-settings" role="menuitem" aria-posinset="5" aria-setsize="13" class="chaseanalytics-track-link" data-pt-name="sb-cc_faq_profileandsetti">Profile & Settings</a> </li> <li role="presentation" class="left-nav--link"> <a href="/personal/credit-cards/card-resource-center/statements" role="menuitem" aria-posinset="6" aria-setsize="13" class="chaseanalytics-track-link" data-pt-name="sb-cc_faq_statements">Statements</a> </li> <li role="presentation" class="left-nav--link active"> <a href="/personal/credit-cards/card-resource-center/credit-reports" role="menuitem" aria-posinset="7" aria-setsize="13" class="chaseanalytics-track-link" data-pt-name="sb-cc_faq_creditreports">Credit Reporting</a> </li> <li role="presentation" class="left-nav--link"> <a href="/personal/credit-cards/card-resource-center/accountalerts" role="menuitem" aria-posinset="8" aria-setsize="13" class="chaseanalytics-track-link" data-pt-name="sb-cc_faq_accountalerts">Account Alerts</a> </li> <li role="presentation" class="left-nav--link"> <a href="/personal/credit-cards/card-resource-center/contactless-cards" role="menuitem" aria-posinset="9" aria-setsize="13" class="chaseanalytics-track-link" data-pt-name="sb-cc_faq_contactless">Contactless Cards</a> </li> <li role="presentation" class="left-nav--link"> <a href="/personal/credit-cards/card-resource-center/stored-cards" role="menuitem" aria-posinset="10" aria-setsize="13" class="chaseanalytics-track-link" data-pt-name="sb-stored-cards">Stored Cards</a> </li> <li role="presentation" class="left-nav--link"> <a href="/personal/credit-cards/card-resource-center/digital-wallets" role="menuitem" aria-posinset="11" aria-setsize="13" class="chaseanalytics-track-link" data-pt-name="sb-digital-wallets">Digital Wallets</a> </li> <li role="presentation" class="left-nav--link"> <a href="/personal/credit-cards/card-resource-center/fraud-security" role="menuitem" aria-posinset="12" aria-setsize="13" class="chaseanalytics-track-link" data-pt-name="sb-cc_faq_fraudandsecurit">Fraud & Security</a> </li> <li role="presentation" class="left-nav--link"> <a href="/personal/credit-cards/card-resource-center/understanding-cc-accounts" role="menuitem" aria-posinset="13" aria-setsize="13" class="chaseanalytics-track-link" data-pt-name="sb-cc_faq_understandccacc">Understanding your account</a> </li> </ul> </nav> </div> <div class="body-copy-pages detailpagebodycopycontainer"><div class="detail__content col-xs-12 col-sm-8 col-lg-9"> <div class="module bodycopy"><section class="body-copy default "> <div class="feature-container"> <div class="body-copy__content "> <div class="body-copy__content--header"> <h2>Frequently Asked Questions</h2> </div> <div class="bodycopycontainer parsys"></div> </div> </div> </section> </div> <div class="module accordion"><div class="accordians feature-container"> <div class="accordians__inner"> <div id="" class="accordians__inner--content"> <input id="accesible-text1" type="hidden" value="expand"> <input id="accesible-text2" type="hidden" value="collapse"> <div class="accordians_section_container"> <div class="accordians-section-container parsys"><div class="accordionsection section"><section class="accordians__inner--content__buttons"> <div class="accordians__inner--content__buttons-wrapper"> <button class="accordian " href="#_cc_sb_acc_cr_reporting" content-link data-link="cc_sb_acc_cr_reporting" data-pt-name="cc_sb_acc_cr_reporting" aria-expanded="false"> <span class="accordians__inner--content__buttons--icon icon-right-progress"></span> <span class="accordians__inner--content__buttons--heading"> <p><b>What information do you send to the credit reporting agencies?</b></p> </span> <span class="accessible-text accordian">expand</span> </button> <section id="_cc_sb_acc_cr_reporting" class="accordians__inner--content__buttons--desc"> <p>We send a range of account information including credit limit, account balance, scheduled monthly payment, payment history and status of the account.</p> </section> </div> </section> </div> <div class="accordionsection section"><section class="accordians__inner--content__buttons"> <div class="accordians__inner--content__buttons-wrapper"> <button class="accordian " href="#_cc_sb_acc_goodwill" content-link data-link="cc_sb_acc_goodwill" data-pt-name="cc_sb_acc_goodwill" aria-expanded="false"> <span class="accordians__inner--content__buttons--icon icon-right-progress"></span> <span class="accordians__inner--content__buttons--heading"> <p><b>I missed a payment, can you make a goodwill or courtesy adjustment and remove it from my credit report?</b></p> </span> <span class="accessible-text accordian">expand</span> </button> <section id="_cc_sb_acc_goodwill" class="accordians__inner--content__buttons--desc"> <p>The information we report is required to be complete and accurate. Because of this, we don’t make goodwill or courtesy credit report adjustments. We understand that you may be concerned about the potential impact of a late payment. <a class="chaseanalytics-track-link regular-link " data-pt-name="cc_acc_ans_goodwill" href="https://creditcards.chase.com/free-credit-score">Learn more</a> about credit reporting information, including tips for raising your credit score.</p> </section> </div> </section> </div> <div class="accordionsection section"><section class="accordians__inner--content__buttons"> <div class="accordians__inner--content__buttons-wrapper"> <button class="accordian " href="#_cc_sb_acc_late_payment" content-link data-link="cc_sb_acc_late_payment" data-pt-name="cc_sb_acc_late_payment" aria-expanded="false"> <span class="accordians__inner--content__buttons--icon icon-right-progress"></span> <span class="accordians__inner--content__buttons--heading"> <p><b>When is a payment reported as late on my credit report?</b></p> </span> <span class="accessible-text accordian">expand</span> </button> <section id="_cc_sb_acc_late_payment" class="accordians__inner--content__buttons--desc"> <p>A payment can be reported as past due if it’s received 30 or more days after the due date.</p> </section> </div> </section> </div> <div class="accordionsection section"><section class="accordians__inner--content__buttons"> <div class="accordians__inner--content__buttons-wrapper"> <button class="accordian " href="#_cc_sb_acc_copy_creditcard" content-link data-link="cc_sb_acc_copy_creditcard" data-pt-name="cc_sb_acc_copy_creditcard" aria-expanded="false"> <span class="accordians__inner--content__buttons--icon icon-right-progress"></span> <span class="accordians__inner--content__buttons--heading"> <p><b>How can I get a copy of my credit report?</b></p> </span> <span class="accessible-text accordian">expand</span> </button> <section id="_cc_sb_acc_copy_creditcard" class="accordians__inner--content__buttons--desc"> <p>You’re entitled to a free credit report every 12 months from each of the three major credit reporting agencies. To get your report or for more information, go to <a rel="noopener" class="chaseanalytics-track-link regular-link " data-link-category-id="cc_sb_acc_annualcredit" data-pt-name="cc_sb_acc_annualcredit" href="https://www.annualcreditreport.com/index.action" target="_blank">annualcreditreport.com</a>.</p> </section> </div> </section> </div> <div class="accordionsection section"><section class="accordians__inner--content__buttons"> <div class="accordians__inner--content__buttons-wrapper"> <button class="accordian " href="#_cc_sb_acc_correct_error" content-link data-link="cc_sb_acc_correct_error" data-pt-name="cc_sb_acc_correct_error" aria-expanded="false"> <span class="accordians__inner--content__buttons--icon icon-right-progress"></span> <span class="accordians__inner--content__buttons--heading"> <p><b>How do I correct an error on my credit report?</b></p> </span> <span class="accessible-text accordian">expand</span> </button> <section id="_cc_sb_acc_correct_error" class="accordians__inner--content__buttons--desc"> <p>If you think we’ve reported information incorrectly, you can dispute it with us and/or with the credit reporting agency.</p> <p> </p> <p>Please send us detailed information indicating what you think is inaccurate and why, and include any documentation you have. This may include marked-up copies of the credit report specifying the information that is being disputed, front and back of a check, stop-payment confirmations or express mail receipts. Send it to:</p> <p> </p> <p>Card Services</p> <p>Credit Bureau Dispute Processing</p> <p>PO Box 15369</p> <p>Wilmington, DE 19850-5369</p> <p> </p> <p>You can also provide it directly to the credit reporting agency using the information below:</p> <p> </p> <p>Equifax: 1-866-349-5191</p> <p>Experian: 1-800-493-1058</p> <p>TransUnion: 1-800-916-8800</p> </section> </div> </section> </div> <div class="accordionsection section"><section class="accordians__inner--content__buttons"> <div class="accordians__inner--content__buttons-wrapper"> <button class="accordian " href="#_cc_sb_acc_closecreditcard" content-link data-link="cc_sb_acc_closecreditcard" data-pt-name="cc_sb_acc_closecreditcard" aria-expanded="false"> <span class="accordians__inner--content__buttons--icon icon-right-progress"></span> <span class="accordians__inner--content__buttons--heading"> <p><b>If I want to close my credit card how will it impact my credit report?</b></p> </span> <span class="accessible-text accordian">expand</span> </button> <section id="_cc_sb_acc_closecreditcard" class="accordians__inner--content__buttons--desc"> <p>Closing a credit card may impact your credit report negatively depending on your credit reporting history. You should review your individual situation and determine what action is best for you.</p> </section> </div> </section> </div> <div class="accordionsection section"><section class="accordians__inner--content__buttons"> <div class="accordians__inner--content__buttons-wrapper"> <button class="accordian " href="#_cc_sb_acc_increasecreditlimit" content-link data-link="cc_sb_acc_increasecreditlimit" data-pt-name="cc_sb_acc_increasecreditlimit" aria-expanded="false"> <span class="accordians__inner--content__buttons--icon icon-right-progress"></span> <span class="accordians__inner--content__buttons--heading"> <p><b>Will requesting an increase to my credit limit generate an inquiry?</b></p> </span> <span class="accessible-text accordian">expand</span> </button> <section id="_cc_sb_acc_increasecreditlimit" class="accordians__inner--content__buttons--desc"> <p>Asking to increase your credit limit may result in an inquiry on your credit report.</p> </section> </div> </section> </div> <div class="accordionsection section"><section class="accordians__inner--content__buttons"> <div class="accordians__inner--content__buttons-wrapper"> <button class="accordian " href="#_" content-link data-link="" data-pt-name="" aria-expanded="false"> <span class="accordians__inner--content__buttons--icon icon-right-progress"></span> <span class="accordians__inner--content__buttons--heading"> <p><b>Why did I have a late payment reported if I paid the new balance on my last statement?</b></p> </span> <span class="accessible-text accordian">expand</span> </button> <section id="_" class="accordians__inner--content__buttons--desc"> <p>The late payment being reported may be a result of unpaid residual interest. Generally, residual interest, also known as trailing interest, is the amount of interest from the date the last statement was generated until the balance is paid in full.</p> </section> </div> </section> </div> </div> </div> </div> </div> </div> </div> <div class="module bodycopy"><section class="body-copy default "> <div class="feature-container"> <div class="body-copy__content "> <div class="bodycopycontainer parsys"></div> <div class="body-copy__cta center"> <div class="body-copy__cta--buttons"> <a class="body-copy__cta--buttons-btn cta cta--btn-green-aloe cta--small chaseanalytics-track-link" href="/personal/credit-cards/card-resource-center" data-pt-name="cc_faq_pp_ccrc"> Resource Center</a> </div> </div> </div> </div> </section> </div> </div> </div> </div> </main> <footer class="footer" role="contentinfo"> <div class="footer"><div class="feature-container"> <div class="footer__module-footer" > <div class="footer__module-footer__section "> <div class="footer__module-footer__section--disclaimer"> <div class="disclosure--drop-zone"></div> <div class="footer__static"> </div> </div> <div class="footer__module-footer__section__followus footer-divider "> <h2 class="footer__module-footer__section__followus--text">Follow us: </h2> <ul class="footer__module-footer__section__followus--links"> <li class="footer__module-footer__section__followus--link"> <a role="button" class=" regular-link chaseanalytics-opt-exlnk icon icon-facebook" target="_blank" rel="noopener" href="https://www.facebook.com/chase" data-pt-name="fm_share_fb"> <span class="accessible-text">Facebook</span> </a> </li> <li class="footer__module-footer__section__followus--link"> <a role="button" class=" regular-link chaseanalytics-opt-exlnk icon icon-instagram" target="_blank" rel="noopener" href="https://www.instagram.com/chase/" data-pt-name="fm_share_instagram"> <span class="accessible-text">Instagram</span> </a> </li> <li class="footer__module-footer__section__followus--link"> <a role="button" class=" regular-link chaseanalytics-opt-exlnk icon icon-twitter-x" target="_blank" rel="noopener" href="https://twitter.com/Chase" data-pt-name="ft_soc_x"> <span class="accessible-text">X, formerly Twitter</span> </a> </li> <li class="footer__module-footer__section__followus--link"> <a role="button" class=" regular-link chaseanalytics-opt-exlnk icon icon-youtube" target="_blank" rel="noopener" href="https://www.youtube.com/chase" data-pt-name="fm_share_youtube"> <span class="accessible-text">YouTube</span> </a> </li> <li class="footer__module-footer__section__followus--link"> <a role="button" class=" regular-link chaseanalytics-opt-exlnk icon icon-linkedin" target="_blank" rel="noopener" href="https://www.linkedin.com/company/chase?trk=company_logo" data-pt-name="fm_share_linkedin"> <span class="accessible-text">LinkedIn</span> </a> </li> <li class="footer__module-footer__section__followus--link"> <a role="button" class=" regular-link chaseanalytics-opt-exlnk icon icon-pinterest" target="_blank" rel="noopener" href="https://www.pinterest.com/chase/" data-pt-name="fm_share_pinterest"> <span class="accessible-text">Pinterest</span> </a> </li> </ul> </div> </div> </div> </div> <div class="footer__module-footer footer-background"> <div class="footer__module-footer__section"> <div class="feature-container"> <div class="footer__module-footer__section--header"> <h2 class="footer__module-footer__section--header--text">We're here to help you manage your money today and tomorrow</h2> </div> <div class="footer__module-footer__section--container"> <!-- Footer 6-12 Column Layout --> <div class="footer__module-footer__section--tiles row"> <div class="seo-content parsys"><div class="seocontent section"><div class="footer__module-footer__section--tile col-xs-12 col-sm-6 col-md-4 col-lg-2"> <div class="footer__module-footer__section--tile__icon icon-checking-small" aria-hidden="true"></div> <h3 class="heading">Checking Accounts</h3> <div class="content "><p>Choose the <a href="https://personal.chase.com/personal/checking" class="chaseanalytics-track-link regular-link " data-pt-name="seo_fs_rb_chk-compare">checking account</a> that works best for you. See our <a class="chaseanalytics-track-link regular-link " data-pt-name="seo_fs_rb_chk-total-offer" href="https://account.chase.com/consumer/banking/seo">Chase Total Checking<sup>®</sup></a> offer for new customers. Make purchases with your debit card, and bank from almost anywhere by phone, tablet or computer and more than 15,000 ATMs and more than 4,700 branches.</p> </div> </div> </div> <div class="seocontent section"><div class="footer__module-footer__section--tile col-xs-12 col-sm-6 col-md-4 col-lg-2"> <div class="footer__module-footer__section--tile__icon icon-savings-bank-small" aria-hidden="true"></div> <h3 class="heading">Savings Accounts & CDs</h3> <div class="content "><p>It’s never too early to begin saving. <a class="chaseanalytics-track-link regular-link " href="https://personal.chase.com/personal/savings" data-pt-name="seo_fs_rb_sav-compare">Open a savings account</a> or open a Certificate of Deposit (<a class="chaseanalytics-track-link regular-link " href="/personal/savings/bank-cd" data-pt-name="seo_fs_rb_sav-cds">see interest rates</a>) and start saving your money.</p> </div> </div> </div> <div class="seocontent section"><div class="footer__module-footer__section--tile col-xs-12 col-sm-6 col-md-4 col-lg-2"> <div class="footer__module-footer__section--tile__icon icon-credit-small" aria-hidden="true"></div> <h3 class="heading">Credit Cards</h3> <div class="content "><p>Chase <a class="chaseanalytics-track-link regular-link " data-pt-name="seo_fs_cc_comparecc" href="https://creditcards.chase.com/">credit cards</a> can help you buy the things you need. Many of our cards <a class="chaseanalytics-track-link regular-link " href="https://creditcards.chase.com/rewards-credit-cards" data-pt-name="seo_fs_cc_rewards">offer rewards</a> that can be redeemed for <a class="chaseanalytics-track-link regular-link " data-pt-name="seo_fs_cc_cashback" href="https://creditcards.chase.com/cash-back-credit-cards">cash back</a> or <a href="https://creditcards.chase.com/travel-credit-cards" class="chaseanalytics-track-link regular-link " data-pt-name="seo_fs_cc_travel">travel-related</a> perks. With so many options, it can be easy to find a card that matches your lifestyle. Plus, with Credit Journey you can get a <a class="chaseanalytics-track-link regular-link " data-pt-name="seo_fs_cc_creditscore" href="/personal/credit-cards/free-credit-score">free credit score</a>!</p> </div> </div> </div> <div class="seocontent section"><div class="footer__module-footer__section--tile col-xs-12 col-sm-6 col-md-4 col-lg-2"> <div class="footer__module-footer__section--tile__icon icon-mortgage2-small" aria-hidden="true"></div> <h3 class="heading">Mortgages</h3> <div class="content "><p>Apply for a <a class="chaseanalytics-track-link regular-link " data-pt-name="seo_fs_hf_mortgage-home" href="/personal/mortgage">mortgage</a> or <a class="chaseanalytics-track-link regular-link " data-pt-name="seo_fs_hf_refi-home" href="/personal/mortgage/mortgage-refinance">refinance your mortgage</a> with Chase. View today’s <a class="chaseanalytics-track-link regular-link " data-pt-name="seo_fs_hf_rates" href="/personal/mortgage/mortgage-rates">mortgage rates</a> or calculate what you can afford with our <a class="chaseanalytics-track-link regular-link " data-pt-name="seo_fs_hf_calculators" href="/personal/mortgage/calculators-resources/mortgage-calculator">mortgage calculator</a>. Visit our <a class="chaseanalytics-track-link regular-link " data-pt-name="seo_fs_hf_education" href="/personal/mortgage/education">Education Center</a> for homebuying tips and more.</p> </div> </div> </div> <div class="seocontent section"><div class="footer__module-footer__section--tile col-xs-12 col-sm-6 col-md-4 col-lg-2"> <div class="footer__module-footer__section--tile__icon icon-Auto-loan-small" aria-hidden="true"></div> <h3 class="heading">Auto</h3> <div class="content "><p><a class="chaseanalytics-track-link regular-link " data-pt-name="seo_fs_af_home" href="https://autofinance.chase.com/?offercode=WDXDPXXX02">Chase Auto</a> is here to help you get the right car. Apply for <a class="chaseanalytics-track-link regular-link " data-pt-name="seo_fs_af_loan" href="https://autofinance.chase.com/auto-finance/auto-loans?offercode=WDXDPXXX02">auto financing</a> for a new or used car with Chase. Use the <a class="chaseanalytics-track-link regular-link " data-pt-name="seo_fs_af_calculator" href="https://autopreferred.chase.com/garage/auto-loan-calculator?offercode=WDXDPXXX02">payment calculator</a> to estimate monthly payments. Check out the <a class="chaseanalytics-track-link regular-link " data-pt-name="seo_fs_af_education" href="/personal/auto/education?offercode=WDXDPXXX02">Chase Auto Education Center</a> to get car guidance from a trusted source.</p> </div> </div> </div> <div class="seocontent section"><div class="footer__module-footer__section--tile col-xs-12 col-sm-6 col-md-4 col-lg-2"> <div class="footer__module-footer__section--tile__icon icon-business-small" aria-hidden="true"></div> <h3 class="heading">Chase for Business</h3> <div class="content "><p>With Chase for Business you’ll receive guidance from a team of business professionals who specialize in helping improve cash flow, providing credit solutions, and managing payroll. Choose from <a class="chaseanalytics-track-link regular-link " data-pt-name="seo_fs_bb_chk" href="/business/banking/checking">business checking</a>, <a class="chaseanalytics-track-link regular-link " data-pt-name="seo_fs_bb_biz-loans" href="/business/banking/loans">small business loans</a>, <a class="chaseanalytics-track-link regular-link " data-pt-name="seo_fs_bb_card" href="https://creditcards.chase.com/business-credit-cards">business credit cards</a>, <a class="chaseanalytics-track-link regular-link " data-pt-name="seo_fs_bb_payments" href="/business/payments">merchant services</a> or visit our <a class="chaseanalytics-track-link regular-link " data-pt-name="seo_fs_bb_resource-cntr" href="/business/knowledge-center">business resource center</a>.</p> </div> </div> </div> <div class="seocontent section"><div class="footer__module-footer__section--tile col-xs-12 col-sm-6 col-md-4 col-lg-2"> <div class="footer__module-footer__section--tile__icon icon-invest-small" aria-hidden="true"></div> <h3 class="heading">Investing by J.P. Morgan</h3> <div class="content inline-list"><p>Partner with a global leader who puts your financial needs first. <a class="chaseanalytics-track-link regular-link " data-pt-name="seo_fs_im_own_inv" href="https://account.chase.com/investing/self-directedoffer">Invest on your own</a> or <a class="chaseanalytics-track-link regular-link " data-pt-name="seo_fs_im_advisor" href="/personal/investments/advisor-services">work with an advisor</a> — we have the <a class="chaseanalytics-track-link regular-link " data-pt-name="seo_fs_im_inv_products" href="/personal/investments/product-overview">products</a>, <a class="chaseanalytics-track-link regular-link " data-pt-name="sea_fs_im_digi_cap" href="/personal/investments/digital-capabilities">technology</a> and <a class="chaseanalytics-track-link regular-link " data-pt-name="seo_fs_im_inv_edu" href="/personal/investments/learning-and-insights">investment education</a>, to help you grow your wealth. Visit a J.P. Morgan <a class="chaseanalytics-track-link regular-link " data-pt-name="seo_fs_im_wm_branch" href="https://jpmorganwealthmanagement.chase.com/advisor">Wealth Management Branch</a> or check out our latest online investing <a class="chaseanalytics-track-link regular-link " data-pt-name="seo_fs_im_offers" href="https://account.chase.com/investing/self-directedoffer">offers, promotions, and coupons</a>.</p> <p> `</p> <p><strong>INVESTMENT AND INSURANCE PRODUCTS ARE:</strong></p> <ul> <li><strong>NOT FDIC INSURED</strong></li> <li><strong>NOT INSURED BY ANY FEDERAL GOVERNMENT AGENCY</strong></li> <li><strong>NOT A DEPOSIT OR OTHER OBLIGATION OF, OR GUARANTEED BY, JPMORGAN CHASE BANK, N.A. OR ANY OF ITS AFFILIATES</strong></li> <li><strong>SUBJECT TO INVESTMENT RISKS, INCLUDING POSSIBLE LOSS OF THE PRINCIPAL AMOUNT INVESTED</strong></li> </ul> </div> </div> </div> <div class="seocontent section"><div class="footer__module-footer__section--tile col-xs-12 col-sm-6 col-md-4 col-lg-2"> <div class="footer__module-footer__section--tile__icon icon-cpc-small" aria-hidden="true"></div> <h3 class="heading">Chase Private Client</h3> <div class="content inline-list"><p>Get more from a personalized relationship offering <a class="chaseanalytics-track-link regular-link " data-pt-name="seo_fs_cpc_home-personal" href="/personal/checking/private-client#personalized-financial-relationship">no everyday banking fees</a>, priority service from a <a class="chaseanalytics-track-link regular-link " data-pt-name="seo_fs_cpc_team" href="/personal/checking/private-client/team">dedicated team</a> and <a class="chaseanalytics-track-link regular-link " data-pt-name="seo_fs_cpc_perks" href="/personal/checking/private-client/perks">special perks and benefits</a>. Connect with a Chase Private Client Banker at your nearest <a class="chaseanalytics-track-link regular-link " data-pt-name="seo_fs_cpc_branch" href="https://locator.chase.com/?locale=en_US">Chase branch</a> to learn about eligibility requirements and all available benefits.</p> <p><strong>INVESTMENT AND INSURANCE PRODUCTS ARE:</strong></p> <ul> <li><strong>NOT A DEPOSIT</strong></li> <li><strong>NOT FDIC INSURED</strong></li> <li><strong>NOT INSURED BY ANY FEDERAL GOVERNMENT AGENCY</strong></li> <li><strong>NO BANK GUARANTEE</strong></li> <li><strong>MAY LOSE VALUE</strong></li> </ul> </div> </div> </div> <div class="seocontent section"><div class="footer__module-footer__section--tile col-xs-12 col-sm-6 col-md-4 col-lg-2"> <div class="footer__module-footer__section--tile__icon icon-bank-small" aria-hidden="true"></div> <h3 class="heading">About Chase</h3> <div class="content "><p>Chase serves millions of people with a broad range of products. <a class="chaseanalytics-track-link regular-link " data-pt-name="seo_fs_en_abt-chaseonline" href="https://www.chase.com">Chase online</a> lets you manage your Chase accounts, view statements, monitor activity, pay bills or transfer funds securely from one central place. To learn more, visit the <a data-link-category-id=" banking education center" class="chaseanalytics-track-link regular-link " data-pt-name="seo_fs_en_abt-education" href="/personal/banking/education">Banking Education Center</a>. For questions or concerns, please contact <a class="chaseanalytics-track-link regular-link " data-pt-name="seo_fs_en_abt-customer" href="/digital/customer-service">Chase customer service</a> or let us know about <a data-pt-name="seo_fs_en_abt-complaints" href="/digital/resources/complaints-feedback" class="chaseanalytics-track-link regular-link ">Chase complaints and feedback</a>. View the <a class="chaseanalytics-track-link regular-link " href="/digital/resources/about-chase/cra-public-file" data-pt-name="seo_fs_en_ccra-public-file">Chase Community Reinvestment Act Public File</a> for the bank’s latest CRA rating and other CRA-related information.</p> </div> </div> </div> <div class="seocontent section"><div class="footer__module-footer__section--tile col-xs-12 col-sm-6 col-md-4 col-lg-2"> <div class="footer__module-footer__section--tile__icon icon-SE-footer-small" aria-hidden="true"></div> <h3 class="heading">Sports & Entertainment</h3> <div class="content "><p>Chase gives you access to unique sports, entertainment and culinary events through <a data-pt-name="seo_fs_en_se-experiences" href="/personal/events/experiences" class="chaseanalytics-track-link regular-link ">Chase Experiences</a> and our exclusive partnerships such as the <a data-pt-name="seo_fs_en_se-uspoen" href="/personal/events/us-open" class="chaseanalytics-track-link regular-link ">US Open</a>, <a data-pt-name="seo_fs_en_se-msg" href="https://www.msg.com/madison-square-garden" class="chaseanalytics-opt-exlnk regular-link " target="_blank" rel="noopener">Madison Square Garden</a> and <a class="chaseanalytics-track-link regular-link " href="/personal/events/chase-center" data-pt-name="seo_fs_en_se-chase-center">Chase Center</a>.</p> </div> </div> </div> <div class="seocontent section"><div class="footer__module-footer__section--tile col-xs-12 col-sm-6 col-md-4 col-lg-2"> <div class="footer__module-footer__section--tile__icon icon-fraudprotection-small" aria-hidden="true"></div> <h3 class="heading">Chase Security Center</h3> <div class="content "><p>Our <a class="chaseanalytics-track-link regular-link " data-pt-name="seo_fs_csc_pslp" href="/digital/resources/privacy-security">suite of security features</a> can <a class="chaseanalytics-track-link regular-link " data-pt-name="seo_fs_csc_hycp" href="/digital/resources/privacy-security/security/how-you-can-protect">help you protect</a> your info, money and give you peace of mind. See how we're dedicated to helping <a class="chaseanalytics-track-link regular-link " data-pt-name="seo_fs_csc_hvpy" href="/digital/resources/privacy-security/security/how-we-protect-you">protect you</a>, your accounts and your loved ones from <a class="chaseanalytics-track-link regular-link " data-pt-name="seo_fs_csc_fa" href="/digital/resources/privacy-security/financial-abuse">financial abuse</a>. Also, <a class="chaseanalytics-track-link regular-link " data-pt-name="seo_fs_csc_htsc" href="/digital/resources/privacy-security/security/how-to-spot-scams">learn about the common tricks scammers are using</a> to help you stay one step ahead of them. If you see unauthorized charges or believe your account was compromised contact us right away to <a class="chaseanalytics-track-link regular-link " data-pt-name="seo_fs_csc_rf" href="/digital/resources/privacy-security/security/report-fraud">report fraud</a>.</p> </div> </div> </div> </div> </div> <div class="footer__module-footer__section--tile-footer"> <h3 class="heading">Other Products & Services:</h3> <ul class="footer__module-footer__section--tile-footer--links"> <li class="footer__module-footer__section--tile-footer--link"> <a class=" regular-link chaseanalytics-track-link" href="/personal/branch-disclosures" data-pt-name="seo_fs_other_deposit-daa"> Deposit Account Agreements</a></li> <li class="footer__module-footer__section--tile-footer--link"> <a class=" regular-link chaseanalytics-track-link" href="/digital/mobile-banking" data-pt-name="seo_fs_other_mobile-bank"> Mobile Banking</a></li> <li class="footer__module-footer__section--tile-footer--link"> <a class=" regular-link chaseanalytics-track-link" href="/digital/online-banking" data-pt-name="seo_fs_other_online-bank"> Online Banking</a></li> <li class="footer__module-footer__section--tile-footer--link"> <a class=" regular-link chaseanalytics-track-link" href="/personal/financial-goals/life-moments" data-pt-name="seo_fs_other_student"> Student Center</a></li> <li class="footer__module-footer__section--tile-footer--link"> <a class=" regular-link chaseanalytics-track-link" href="/personal/zelle" data-pt-name="seo_fs_other_zelle"> Zelle<sup>®</sup></a></li> </ul> </div> </div> </div> </div> </div> <div class="feature-container "> <div class="footer__module-footer footer-link-lists"> <div class="footer__module-footer__section"> <div class="footer__module-footer__section--footer"> <div class="footer__module-footer__section--footer-link__text link-disclaimer"><p><p>“Chase,” “JPMorgan,” “JPMorgan Chase,” the JPMorgan Chase logo and the Octagon Symbol are trademarks of JPMorgan Chase Bank, N.A. JPMorgan Chase Bank, N.A. is a wholly-owned subsidiary of JPMorgan Chase & Co.</p> <p>"Chase Private Client" is the brand name for a banking and investment product and service offering, requiring a Chase Private Client Checking℠ account.</p> <p>Investing involves market risk, including possible loss of principal, and there is no guarantee that investment objectives will be achieved. Past performance is not a guarantee of future results.</p> <p>J.P. Morgan Wealth Management is a business of JPMorgan Chase & Co., which offers investment products and services through <strong>J.P. Morgan Securities LLC</strong> (JPMS), a registered broker-dealer and investment adviser, member <a href="https://www.finra.org/#/" class="chaseanalytics-opt-exlnk regular-link " data-pt-name="ft_finra" target="_blank" rel="noopener">FINRA</a> and <a href="https://www.sipc.org/" class="chaseanalytics-opt-exlnk regular-link " rel="noopener" data-pt-name="ft_sipc">SIPC</a>. Insurance products are made available through Chase Insurance Agency, Inc. (CIA), a licensed insurance agency, doing business as Chase Insurance Agency Services, Inc. in Florida. Certain custody and other services are provided by JPMorgan Chase Bank, N.A. (JPMCB). JPMS, CIA and JPMCB are affiliated companies under the common control of JPMorgan Chase & Co. Products not available in all states.</p> <p>Bank deposit accounts, such as checking and savings, may be subject to approval. Deposit products and related services are offered by JPMorgan Chase Bank, N.A. Member FDIC.</p> </p></div> <ul class="footer__module-footer__section--footer-links"> <li class="footer__module-footer__section--footer-link"> <a class=" regular-link chaseanalytics-track-link" href="/digital/resources/about-chase" data-pt-name="ft_fs_aboutchase">About Chase</a> </li> <li class="footer__module-footer__section--footer-link"> <a class=" regular-link chaseanalytics-track-link" href="https://www.jpmorgan.com/global" data-pt-name="ft_fs_jpmorgan">J.P. Morgan</a> </li> <li class="footer__module-footer__section--footer-link"> <a class=" regular-link chaseanalytics-track-link" href="https://www.jpmorganchase.com" data-pt-name="ft_fs_jpmorganchase">JPMorgan Chase & Co.</a> </li> <li class="footer__module-footer__section--footer-link"> <a class=" regular-link chaseanalytics-track-link" href="https://media.chase.com" data-pt-name="ft_fs_media">Media Center</a> </li> <li class="footer__module-footer__section--footer-link"> <a class=" regular-link chaseanalytics-track-link" href="https://careers.jpmorgan.com/US/en/chase" data-pt-name="ft_fs_careers">Careers</a> </li> <li class="footer__module-footer__section--footer-link"> <a class=" regular-link chaseanalytics-track-link" href="/digital/resources/sitemap" data-pt-name="ft_fs_sitemap">Site map</a> </li> <li class="footer__module-footer__section--footer-link"> <a class=" regular-link chaseanalytics-track-link" href="/digital/resources/privacy-security" data-pt-name="ft_fs_privacysecurity">Privacy & Security</a> </li> <li class="footer__module-footer__section--footer-link"> <a class=" regular-link chaseanalytics-track-link" href="/digital/resources/terms-of-use" data-pt-name="ft_fs_terms">Terms of use</a> </li> <li class="footer__module-footer__section--footer-link"> <a class=" regular-link chaseanalytics-track-link" href="/digital/resources/accessibility" data-pt-name="ft_fs_accessibility">Accessibility</a> </li> <li class="footer__module-footer__section--footer-link"> <a class=" regular-link chaseanalytics-opt-exlnk icon icon-select" target="_blank" rel="noopener" href="https://youradchoices.com/" data-pt-name="ft_fs_ext_adchoices">AdChoices</a> </li> <li class="footer__module-footer__section--footer-link"> <a class=" regular-link chaseanalytics-track-link" href="https://survey.experience.chase.com/jfe/form/SV_0rBuvmGXX6OhYEJ" data-pt-name="ft_fs_feedback">Give feedback</a> </li> <li class="footer__module-footer__section--footer-link"><span>Member FDIC</span></li> <li class="footer__module-footer__section--footer-link"> <span class="footer__module-footer__section--footer-link__text"> <span class="footer__module-footer__section--footer-link__icon equal-housing-img"> </span> Equal Housing Opportunity</span> </li> </ul> <div class="footer__module-footer__section--footer-link__text copyright"><p><p style="text-align: center;">© 2024 JPMorgan Chase & Co.</p> </p></div> </div> </div> </div> </div> <script> //When protected and hybrid=true scenario if(window.location.href.indexOf("hybrid=true") > 0) { $(".footer-background").remove(); $(".footer__module-footer__section__followus.footer-divider").remove(); } </script> </div> </footer> <div class="sidemenu__overlay closed"></div> <!--vocSurvey--> <div class="module vocsurvey"><div class="surveymodal"> <div class="global-overlay survey-overlay" data-headingid="survey" role="dialog" aria-label="overlay" data-sampling-rate="700" data-survey-duration="90" data-page-visits="3" > <span class='accessible-text'>Start of overlay</span><div class="global-overlay__inner col-xs-12 col-sm-7"> <h2 id="survey" class="global-overlay__header" tabindex="-1">Chase Survey</h2> <div class="global-overlay__desc"><p> Your feedback is important to us. Will you take a few moments to answer some quick questions?</p> </div> <div class="global-overlay__cta"> <button class="global-btn btn btn--secondary chaseanalytics-track-link global-overlay__cta--close col-sm-4 col-xs-5 cta cta--secondary chaseanalytics-track-link" data-pt-name="btn-public-voc-no">No</button> <a class="global-btn cta btn btn--secondary chaseanalytics-track-link global-overlay__cta--proceed col-sm-4 col-xs-5 cta cta--primary chaseanalytics-track-link" target="_blank" data-pt-name="btn-public-voc-yes" href="https://survey.experience.chase.com/jfe/form/SV_0kY6b0kOTJsWvUW">Yes</a> </div> </div> <span class='accessible-text'>End of overlay</span></div> </div> </div> <!--vocSurvey--> <div class="disclosuremodal"> <div class="global-overlay gb-disclosure" data-headingid="disclosureHeadingId" role="dialog" aria-label="overlay"> <span class='accessible-text'>Start of overlay</span> <div class="global-overlay__inner col-xs-12 col-sm-7"> <h2 id="disclosureHeadingId" class="global-overlay__header" tabindex="-1"></h2> <div class="global-overlay__desc"></div> <div class="global-overlay__cta"> <button class="chaseanalytics-track-link global-btn btn btn--secondary global-overlay__cta--close col-sm-4 col-xs-5 cta cta--primary">Close</button> </div> </div> <span class='accessible-text'>End of overlay</span> </div> </div> <!--googleoff: index--> <div class="speedbump"><div class="global-overlay default" data-speedbump-type="default" data-headingid="speedbumpDefaultHeading" role="dialog" aria-label="overlay"> <span class='accessible-text'>Start of overlay</span> <div class="global-overlay__inner col-xs-12 col-sm-7"> <h2 id="speedbumpDefaultHeading" class="global-overlay__header" tabindex="-1">You're now leaving Chase</h2> <div class="global-overlay__desc"><p>Chase's website and/or mobile terms, privacy and security policies don't apply to the site or app you're about to visit. Please review its terms, privacy and security policies to see how they apply to you. Chase isn’t responsible for (and doesn't provide) any products, services or content at this third-party site or app, except for products and services that explicitly carry the Chase name.</p></div> <div class="global-overlay__cta"> <button class="chaseanalytics-track-link global-btn btn btn--secondary global-overlay__cta--close col-sm-4 col-xs-5 cta cta--secondary" data-pt-name="btn_cancel">Cancel</button> <button class="chaseanalytics-track-link global-btn btn btn--secondary global-overlay__cta--proceed col-sm-4 col-xs-5 cta cta--primary" data-pt-name="btn_proceed">Proceed</button> </div> </div> <span class='accessible-text'>End of overlay</span> </div></div> <!--googleon: index--> <!-- No spanish speed bump found --> </div> </body></html>