CINXE.COM

<!doctype html> <html lang="en" data-direction="ltr"> <head><script type="text/javascript" src="/_static/js/bundle-playback.js?v=HxkREWBo" charset="utf-8"></script> <script type="text/javascript" src="/_static/js/wombat.js?v=txqj7nKC" charset="utf-8"></script> <script>window.RufflePlayer=window.RufflePlayer||{};window.RufflePlayer.config={"autoplay":"on","unmuteOverlay":"hidden"};</script> <script type="text/javascript" src="/_static/js/ruffle/ruffle.js"></script> <script type="text/javascript"> __wm.init("https://web.archive.org/web"); __wm.wombat("https://help.appsheet.com/en/articles/962254-resetting-appsheet","20210818160207","https://web.archive.org/","web","/_static/", "1629302527"); </script> <link rel="stylesheet" type="text/css" href="/_static/css/banner-styles.css?v=S1zqJCYt" /> <link rel="stylesheet" type="text/css" href="/_static/css/iconochive.css?v=3PDvdIFv" />  <link href="https://web.archive.org/web/20210818160207/https://fonts.intercomcdn.com/" rel="preconnect" crossorigin> <script src="https://web.archive.org/web/20210818160207js_/https://www.googletagmanager.com/gtag/js?id=UA-30866803-11" async="async" nonce="Kpca4hWLu0wm+D5n+k31CZQKroZ9WAqIthSGm4eBFCY="></script> <script nonce="Kpca4hWLu0wm+D5n+k31CZQKroZ9WAqIthSGm4eBFCY="> window.dataLayer = window.dataLayer || []; function gtag(){dataLayer.push(arguments);} gtag('js', new Date()); gtag('config', 'UA-30866803-11'); </script> <meta charset="utf-8"> <meta http-equiv="X-UA-Compatible" content="IE=edge"> <title>Resetting AppSheet | AppSheet Help Center</title> <meta name="description" content="How to reset AppSheet and what resetting will do."> <meta name="viewport" content="width=device-width, initial-scale=1"> <link rel="alternate" href="https://web.archive.org/web/20210818160207/https://help.appsheet.com/en/articles/962254-resetting-appsheet" hreflang="en"> <link rel="alternate" href="https://web.archive.org/web/20210818160207/https://help.appsheet.com/en/articles/962254-resetting-appsheet" hreflang="x-default"> <meta name="intercom:trackingEvent" content="{"name":"Viewed Article","metadata":{"action":"viewed","object":"article","place":"help_center","owner":"educate","default_locale":"en","current_locale":"en","is_default_locale":true,"article_id":"962254","article":{"url":"https://help.appsheet.com/en/articles/962254-resetting-appsheet","value":"Resetting AppSheet","id":"962254","content_id":"1168721","target_user_type":"everyone","referer":"https://www.appsheet.com/"},"article_channel":"help_center","article_source":null}}"/> <link rel="stylesheet" media="all" href="https://web.archive.org/web/20210818160207cs_/https://static.intercomassets.com/alexandria/assets/application-c73211c4960598a57328132a0584af131717823b9f133f0e3683c3db3b086c6a.css"/> <link rel="canonical" href="https://web.archive.org/web/20210818160207/https://help.appsheet.com/en/articles/962254-resetting-appsheet"/> <link href="https://web.archive.org/web/20210818160207im_/https://downloads.intercomcdn.com/i/o/286557/d500e3d152de861fdce905ad/fd5832723bfbc7128783e9abb9bcc5c6.png" rel="shortcut icon" type="image/png"/> <style> .header, .avatar__image-extra { background-color: #1C73E6; } .article a, .c__primary { color: #1C73E6; } .avatar__fallback { background-color: #1C73E6; } article a.intercom-h2b-button { background-color: #1C73E6; border: 0; } </style> <meta property="og:title" content="Resetting AppSheet"/> <meta name="twitter:title" content="Resetting AppSheet"/> <meta property="og:description" content="How to reset AppSheet and what resetting will do."/> <meta name="twitter:description" content="How to reset AppSheet and what resetting will do."/> <meta property="og:type" content="article"/> <meta property="og:image" content="https://web.archive.org/web/20210818160207im_/https://downloads.intercomcdn.com/i/o/286558/8905748bf5f1447019211ce0/9d3ff86e722f2f6b05356d4d1d8ca044.jpg"/> <meta name="twitter:image" content="https://web.archive.org/web/20210818160207im_/https://downloads.intercomcdn.com/i/o/286558/8905748bf5f1447019211ce0/9d3ff86e722f2f6b05356d4d1d8ca044.jpg"/> </head> <body class="header__lite"> <header class="header"> <div class="container header__container o__ltr" dir="ltr"> <div class="content"> <div class="mo o__centered o__reversed header__meta_wrapper"> <div class="mo__body header__site_name"> <div class="header__logo"> <a href="/web/20210818160207/https://help.appsheet.com/en/"> <img alt="AppSheet Help Center" src="https://web.archive.org/web/20210818160207im_/https://downloads.intercomcdn.com/i/o/286556/74e90d167390975f7cc1478d/19f524e5909b5a47d93fdb21f1d3df56.png"/> </a> </div> </div> <div class="mo__aside"> <div class="header__links"> <a target="_blank" rel="noopener" href="https://web.archive.org/web/20210818160207/https://www.appsheet.com/template/Apps" class="header__home__url"><svg width="14" height="14" viewbox="0 0 14 14" xmlns="http://www.w3.org/2000/svg"><g stroke="#FFF" fill="none" fill-rule="evenodd" stroke-linecap="round" stroke-linejoin="round"><path d="M11.5 6.73v6.77H.5v-11h7.615M4.5 9.5l7-7M13.5 5.5v-5h-5"/></g></svg><span>Go to AppSheet</span></a> </div> </div> </div> <form action="/web/20210818160207/https://help.appsheet.com/en/" autocomplete="off" class="header__form search"> <input type="text" autocomplete="off" class="search__input js__search-input o__ltr" placeholder="Search for articles..." tabindex="1" name="q" value=""> <div class="search_icons"> <button type="submit" class="search__submit o__ltr"></button> <a class="search__clear-text__icon"> <svg class="interface-icon" xmlns="http://www.w3.org/2000/svg" width="16" height="16" viewbox="0 0 16 16"> <path d="M8.018 6.643L5.375 4 4 5.375l2.643 2.643L4 10.643 5.375 12l2.643-2.625L10.625 12 12 10.643 9.357 8.018 12 5.375 10.643 4z"/> </svg> </a> </form> </div> </div> </div> </header> <div class="container"> <div class="content educate_content"><section class="section section__article"> <div class="breadcrumb" dir="ltr"> <div class="link__arrow o__ltr"> <a href="/web/20210818160207/https://help.appsheet.com/en/">All Collections</a> </div> <div class="link__arrow o__ltr"> <a href="/web/20210818160207/https://help.appsheet.com/en/collections/378146-troubleshooting">TROUBLESHOOTING</a> </div> <div class="link__arrow o__ltr"> <a href="/web/20210818160207/https://help.appsheet.com/en/collections/378146-troubleshooting#debugging-your-app">Debugging Your App</a> </div> <div class="link__arrow o__ltr">Resetting AppSheet</div> </div> <div class="paper paper__large"> <div class="content content__narrow"> <div class="article intercom-force-break"> <div class="article__meta" dir="ltr"> <h1 class="t__h1">Resetting AppSheet</h1> <div class="article__desc"> How to reset AppSheet and what resetting will do. </div> <div class="avatar"> <div class="avatar__photo o__ltr"> <img src="https://web.archive.org/web/20210818160207im_/https://static.intercomassets.com/avatars/1310421/square_128/santiago_bw_cropped-1498516487.png?1498516487" alt="Santiago Uribe Montoya avatar" class="avatar__image"> </div> <div class="avatar__info"> <div> Written by <span class="c__darker"> Santiago Uribe Montoya</span> <br> Updated over a week ago </div> </div> </div> </div> <article dir="ltr"><p class="intercom-align-left">Warning: resetting AppSheet will permanently delete all un-synced (pending) changes.</p><p class="intercom-align-left"><b>iPhone/iPad</b></p><p class="intercom-align-left">The easiest way to reset AppSheet on iPhone/iPad is to delete the AppSheet app and reinstall it from the App Store.</p><p class="intercom-align-left"><b>Android</b></p><p class="intercom-align-left">Deleting the app on android doesn't clear the data, so the data needs to be cleared manually.</p><p class="intercom-align-left">1. Open the Android Settings app.</p><p class="intercom-align-left">2. Select Apps</p><div class="intercom-container intercom-align-left"><img src="https://web.archive.org/web/20210818160207im_/https://downloads.intercomcdn.com/i/o/57778631/3ea9e128a1c0f01cd6b64e5f/Resetting+AppSheet-1.png"></div><p class="intercom-align-left">聽3. Select AppSheet</p><div class="intercom-container intercom-align-left"><img src="https://web.archive.org/web/20210818160207im_/https://downloads.intercomcdn.com/i/o/57778660/0854902fe507fd4c2147f211/Resetting+AppSheet-2.png"></div><p class="intercom-align-left">聽4. Select Storage</p><div class="intercom-container intercom-align-left"><img src="https://web.archive.org/web/20210818160207im_/https://downloads.intercomcdn.com/i/o/57778679/bdb436f8fb4b877216253680/Resetting+AppSheet-3.png"></div><p class="intercom-align-left">5. Select Clear Data and then Clear Cache</p><div class="intercom-container intercom-align-left"><img src="https://web.archive.org/web/20210818160207im_/https://downloads.intercomcdn.com/i/o/57778692/b28824088022d443ee2e0fdf/Resetting+AppSheet-4.png"></div><p class="intercom-align-left">6. 聽Now you can uninstall the AppSheet app and reinstall it from the Google Play Store</p></article> </div> </div> <div class="intercom-reaction-picker" dir="ltr"> <div class="intercom-reaction-prompt">Did this answer your question?</div> <button class="intercom-reaction" data-reaction-text="disappointed" tabindex="0" aria-label="Disappointed Reaction"> <span data-emoji="disappointed" title="Disappointed"> </span> </button> <button class="intercom-reaction" data-reaction-text="neutral_face" tabindex="0" aria-label="Neutral face Reaction"> <span data-emoji="neutral_face" title="Neutral face"> </span> </button> <button class="intercom-reaction" data-reaction-text="smiley" tabindex="0" aria-label="Smiley Reaction"> <span data-emoji="smiley" title="Smiley"> </span> </button> </div> </div> </section> </div> </div> <footer class="footer"> <div class="container"> <div class="content"> <div class="u__cf" dir="ltr"> <div class="footer__logo"> <a href="/web/20210818160207/https://help.appsheet.com/en/"> <img alt="AppSheet Help Center" src="https://web.archive.org/web/20210818160207im_/https://downloads.intercomcdn.com/i/o/286556/74e90d167390975f7cc1478d/19f524e5909b5a47d93fdb21f1d3df56.png"/> </a> </div> <div class="footer__links"> <ul class="footer__link-list footer__links__custom"> <li class="footer__link footer__link__" data-footer-link-type="custom"> <a target="_blank" rel="nofollow noreferrer noopener" href="https://web.archive.org/web/20210818160207/https://www.appsheet.com/Template/Apps?utm_source=Help&utm_medium=intercom&utm_term=footer">My Apps</a> </li> <li class="footer__link footer__link__" data-footer-link-type="custom"> <a target="_blank" rel="nofollow noreferrer noopener" href="https://web.archive.org/web/20210818160207/https://community.appsheet.com/">馃檵Ask the Community</a> </li> </ul> </div> </div> </div> </div> </footer> <script nonce="Kpca4hWLu0wm+D5n+k31CZQKroZ9WAqIthSGm4eBFCY="> window.intercomSettings = {"app_id":"vwrsb6v2","article_id":"962254"}; </script> <script nonce="Kpca4hWLu0wm+D5n+k31CZQKroZ9WAqIthSGm4eBFCY="> (function(){var w=window;var ic=w.Intercom;if(typeof ic==="function"){ic('reattach_activator');ic('update',intercomSettings);}else{var d=document;var i=function(){i.c(arguments)};i.q=[];i.c=function(args){i.q.push(args)};w.Intercom=i;function l(){var s=d.createElement('script');s.type='text/javascript';s.async=true;s.src="https://web.archive.org/web/20210818160207/https://widget.intercom.io/widget/vwrsb6v2";var x=d.getElementsByTagName('script')[0];x.parentNode.insertBefore(s,x);}if(w.attachEvent){w.attachEvent('onload',l);}else{w.addEventListener('load',l,false);}}})() </script> <script nonce="Kpca4hWLu0wm+D5n+k31CZQKroZ9WAqIthSGm4eBFCY="> window.alexandriaArticleId = "962254"; window.alexandriaArticleContentId = "1168721"; </script> <script src="https://web.archive.org/web/20210818160207js_/https://static.intercomassets.com/alexandria/assets/application-130be63fc09b6129d9f3c49a1a21e594b51cc38a76846266ec9f754a30898812.js" nonce="Kpca4hWLu0wm+D5n+k31CZQKroZ9WAqIthSGm4eBFCY="></script> </body> </html>