The Office of Information Technology | University of Nevada, Reno

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url('https://www.unr.edu/main/images/divisions/provost/information-technology/OIT%20General/inside-computer-hero.jpg')"> <div class="banner-container component-maxwidth spacing-bottom "> <h2 class="banner-title">Technological support for our campus community</h2> <div class="grid-x align-center banner-content"> <div class="cell auto center-text"> <p>The Office of Information Technology (OIT) department provides computing, software, and communications support services to students, faculty, and staff throughout the University.</p> </div> </div> </div> </div>  <div class="component grid-container full cb-container">  <div class="grid-x grid-padding-x align-justify content-block cb-wrapper"> <div class="cell small-12 medium-12 large-12 content-block flex-container flex-dir-column cb-no-bg text-center "> <div class="flex-child-auto"> <div class="cb-content NT"> <h2 >Search our site and get your answers faster</h2> </div> </div> </div> </div>  </div>  <div class="component component-maxwidth 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Use these links to browse the knowledge base, contact the Support Center by submitting a ticket, via live-chat or by calling. To contact the Support Center via telephone please dial 775-682-5000. Phone support is available 24/7. You can also access the Support Center in person: the OIT Support Center Computing Help Desk is located in the Mathewson-IGT Knowledge Center on the 2nd Floor, Main Atrium. Hours vary depending on the time of year; please click Other Options to see current in-person help hours.</p> </div> </div> <div class="cell large-12"> <div class="grid-x grid-margin-y align-center small-up-1 medium-up-1 large-up-3 cta-component-buttons"> <div class="cell"> <a class="button button-secondary " href="https://unr.teamdynamix.com/TDClient/2684/Portal/KB/">Get Answers - Browse the Knowledge Base</a> </div> <div class="cell"> <a class="button button-secondary " href="https://unr.teamdynamix.com/TDClient/2684/Portal/Requests/ServiceCatalog">Submit a ticket</a> </div> <div class="cell"> <a class="button button-secondary " href="https://packremote.unr.edu/">Live chat</a> </div> <div class="cell"> <a class="button button-secondary " href="https://unr.teamdynamix.com/TDClient/2684/Portal/KB/ArticleDet?ID=123085">Other Options</a> </div> </div> </div> </div> </div>   <div class="grid-x component panel-component panel-no-bg "> <div class="cell">   <div class="grid-x align-justify component-maxwidth content-block cb-wrapper"> <div class="cell small-12 content-block featured-content-block component-maxwidth"> <div class="grid-x align-middle align-justify cb-featured "> <div class="cell small-12 medium-auto position-relative"> <div class="js-background-image"> <img class="cb-feature-image lazyload" data-src="https://www.unr.edu/main/images/divisions/provost/information-technology/OIT%20General/knowledge-center-exterior-panel-size.jpg" src="https://www.unr.edu/Assets/Images/default-place-holder-image.jpg" alt="The Knowledge Center" width="568" height="426" /> </div> </div> <div class="cell small-12 medium-auto cb-content"> <h2 >About OIT</h2> <p><span>The Office of Information Technology (OIT) department provides computing, software, and communications support services to students, faculty, and staff throughout the University.</span> Learn more about departments, committees and policies.</p> <div class="flex-child-shrink"> <a href="https://www.unr.edu/oit/about-oit" class="button interchange-background-text-button">Learn more about OIT</a> </div> </div> </div> </div> </div>  </div> </div>   <div class="grid-x component tiles-component component-maxwidth"> <div class="cell">  <div class="component-description text-center">  <h2 class='component-title'>Frequently used services</h2>  </div> <div class="grid-x overlay-tiles align-center">  <div class="cell small-12 medium-6 large-4"> <div class="grid-x overlay-tile-wrapper text-center"> <a href="https://unr.teamdynamix.com/TDClient/2684/Portal/Requests/ServiceCatalog?CategoryID=16612"> <div class="overlay-tile-image grayscale-bg" style="background-image: url('/main/images/divisions/provost/information-technology/Cyberinfrastructure/software.jpg');"> </div> <div class="overlay-tile-background blue-bg"> </div> <div class="overlay-tile-text-wrapper text-left"> <div class="overlay-tile-text blue-bg"> <span class="overlay-tile-text-headline">Check my email</span> <br /><span class="overlay-tile-text-subtext">Access employee or student email accounts and learn about features, policies and support options. </span> </div> </div> </a> </div> </div> <div class="cell small-12 medium-6 large-4"> <div class="grid-x overlay-tile-wrapper text-center"> <a href="https://unr.teamdynamix.com/TDClient/2684/Portal/KB/ArticleDet?ID=116853"> <div class="overlay-tile-image grayscale-bg" style="background-image: url('/main/images/divisions/provost/information-technology/OIT%20General/students-in-computer-lab.jpg');"> </div> <div class="overlay-tile-background blue-bg"> </div> <div class="overlay-tile-text-wrapper text-left"> <div class="overlay-tile-text blue-bg"> <span class="overlay-tile-text-headline">Reset my password</span> <br /><span class="overlay-tile-text-subtext">Having difficulty with accessing an account? Learn how to reset your NetID password here or get help.</span> </div> </div> </a> </div> </div> <div class="cell small-12 medium-6 large-4"> <div class="grid-x overlay-tile-wrapper text-center"> <a href="https://unr.teamdynamix.com/TDClient/2684/Portal/KB/ArticleDet?ID=119097"> <div class="overlay-tile-image grayscale-bg" style="background-image: url('/main/images/divisions/provost/information-technology/OIT%20General/student-by-a-tree-copy.jpg');"> </div> <div class="overlay-tile-background blue-bg"> </div> <div class="overlay-tile-text-wrapper text-left"> <div class="overlay-tile-text blue-bg"> <span class="overlay-tile-text-headline">Work remotely</span> <br /><span class="overlay-tile-text-subtext">OIT provides numerous technology resources to maintain business and academic continuity during the coronavirus pandemic.</span> </div> </div> </a> </div> </div> </div>  </div> </div>   <div class="grid-x component panel-component panel-no-bg "> <div class="cell">  <div class="component-description text-center">  <h2 class='component-title'>Customized help</h2>  <p class="component-text">Find the most frequently used services for different groups on campus.</p> </div>  <div class="grid-x align-justify component-maxwidth content-block cb-wrapper"> <div class="cell small-12 medium-4 large-4 content-block flex-container flex-dir-column cb-no-bg text-center "> <div class="flex-child-auto"> <div class="js-background-image"> <img class="lazyload" data-src="https://www.unr.edu/main/images/divisions/provost/information-technology/OIT%20General/professor-with-students.jpg" src="https://www.unr.edu/Assets/Images/default-place-holder-image.jpg" alt="Professor teaching in a classroom" width="346" height="249" /> </div> <div class="cb-content NT"> <p class='large-body'>Employees</p> <p>Frequently used services for employees.</p> </div> </div> <div class="flex-child-shrink"> <a href="https://unr.teamdynamix.com/TDClient/2684/Portal/KB/ArticleDet?ID=124595" class="button interchange-background-text-button">Top services for employees</a> </div> </div> <div class="cell small-12 medium-4 large-4 content-block flex-container flex-dir-column cb-no-bg text-center "> <div class="flex-child-auto"> <div class="js-background-image"> <img class="lazyload" data-src="https://www.unr.edu/main/images/divisions/provost/information-technology/OIT%20General/students-working-group.jpg" src="https://www.unr.edu/Assets/Images/default-place-holder-image.jpg" alt="Students working in a group" width="346" height="249" /> </div> <div class="cb-content NT"> <p class='large-body'>Students</p> <p>Frequently used services for students</p> </div> </div> <div class="flex-child-shrink"> <a href="https://unr.teamdynamix.com/TDClient/2684/Portal/KB/ArticleDet?ID=124597" class="button interchange-background-text-button">Top services for students</a> </div> </div> <div class="cell small-12 medium-4 large-4 content-block flex-container flex-dir-column cb-no-bg text-center "> <div class="flex-child-auto"> <div class="js-background-image"> <img class="lazyload" data-src="https://www.unr.edu/main/images/divisions/provost/information-technology/OIT%20General/inside-knowledge-center.jpg" src="https://www.unr.edu/Assets/Images/default-place-holder-image.jpg" alt="Inside view of the knowledge center" width="346" height="249" /> </div> <div class="cb-content NT"> <p class='large-body'>Public</p> <p>Frequently used services for members of the public</p> </div> </div> <div class="flex-child-shrink"> <a href="https://unr.teamdynamix.com/TDClient/2684/Portal/KB/ArticleDet?ID=124606" class="button interchange-background-text-button">Top services for the public</a> </div> </div> </div>  </div> </div>   <div class="grid-x text-center cta-component None"> <div class="cta-container">  <div class="cell large-12"> <div class="component-description text-center">  <p class='cta-text-header'>IT Alerts notifications</p>  <p class="component-text">The Office of Information Technology maintains an IT Alerts distribution list so any University employee can receive IT-systems related notifications. You can sign up to receive IT Alerts, but please note you must have a valid University email account to be accepted to the mailing list.</p> </div> </div> <div class="cell large-12"> <div class="grid-x grid-margin-y align-center small-up-1 medium-up-1 large-up-3 cta-component-buttons"> <div class="cell"> <a class="button button-secondary " href="https://unr.teamdynamix.com/TDClient/2684/Portal/Portal/Desktop/Desktop?Q=ipULN8dNSCqC9oWuS~9vr1gSO7qxoCtPD~mBeOt3Y4r~apPnJBic6w__">View Current IT Alerts</a> </div> <div class="cell"> <a class="button button-secondary " href="https://lists.unr.edu/mailman3/postorius/lists/italerts.lists.unr.edu/">Receive IT Alerts emails</a> </div> </div> </div> </div> </div>  </div> </div> </div> </main>    <footer class="footer site-footer">  <div class="grid-x ks-footer"> <div class="cell ks-branding text-center" style="background-image:url(/web-team/uploads/site-footer-bg.jpg);"> <a href="/" class="logo-link" aria-label="University of Nevada, Reno Homepage" data-ga4="nav-footer-block-n-link" data-ga4-category="navigation" data-ga4-sub="footer"> <img class="university-logo-large-img" alt="" src="https://www.unr.edu/Assets/Icons/logos/university-logo.svg" width="55" height="55"> </a> <br /> <span class="logo-text-new">Office of Information Technology</span> <p class="text-center address"> 1664 N. 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