Política general de garantías TP-LINK

<!DOCTYPE html> <html dir="ltr" lang="es-co" xml:lang="es-co" class="lang-es-co site-42 tpWarranty"> <head> <meta charset="utf-8"> <meta name="viewport" content="width=device-width, initial-scale=1, maximum-scale=5, user-scalable=yes" /> <meta http-equiv="X-UA-Compatible" content="IE=edge,chrome=1" /> <meta name="SiteID" content="42" value="42" /> <meta name="AppPath" content="co" value="co" /> <title>Política general de garantías TP-LINK</title> <meta name="description" content="Política general de garantías TP-LINK" /> <link rel="shortcut icon" href="https://static.tp-link.com/favicon.ico" type="image/x-icon" />   <link rel="stylesheet" href="https://static.tp-link.com/res/style/css/main.css?202411" /> <link rel="stylesheet" href="https://static.tp-link.com/res/css/tpcommon.css" /> <link rel="stylesheet" href="https://static.tp-link.com/res/css/style.css" /> <link rel="stylesheet" href="https://static.tp-link.com/resources/style/support.css" /> <link rel="stylesheet" href="https://static.tp-link.com/res/css/buy.css" /> <script src="https://static.tp-link.com/assets/js/jquery/jquery-1.9.1.min.js"></script> <script src="https://static.tp-link.com/res/js/pageext/tpweb.js"></script> </head> <body id="buy"> <h1 class="hidden">TP-Link Replacement & Warranty</h1> <div class="page-content-wrapper">  <link rel="stylesheet" href="https://static.tp-link.com/assets/css/common.css?20241230" /> <noscript><p style="text-align:center;padding:0.5em 6%;margin:0;color:#fefefe;background:#aaa;">Your browser does not support JavaScript. Please turn it on for the best experience.</p></noscript> <script src="https://static.tp-link.com/res/js/pageext/main.js?20241230"></script> <header class="tp-soho-header" id="headerContainer"> <button class="tp-ada-hidden skip-to-main-button">Click to skip the navigation bar</button> <div id="tp-top"> <div class="tp-container"> <div class="tp-container-inner"> <div class="tp-top-brand"> <ul class="tp-top-brand-list"> <li class="tp-top-list-item tp-top-brand-item"> <a aria-label="This link is tapo official website " class="ga-click tp-top-link tp-top-logo icon-upper-menu-tapo" data-vars-event-category="SOHO_Header-Brand_tapo" data-vars-event-label="https://www.tapo.com/co/" href="https://www.tapo.com/co/"> </a> </li> <li class="tp-top-list-item tp-top-brand-item"> <a aria-label="This link is omada official website " class="ga-click tp-top-link tp-top-logo icon-upper-menu-omada" data-vars-event-category="SOHO_Header-Brand_omada" data-vars-event-label="https://www.omadanetworks.com/co/" href="https://www.omadanetworks.com/co/"> </a> </li> </ul> </div> <div class="tp-top-site"> <span data-id="function-support"> <a aria-label="Click here to browse 'TP-Link Support' page." tabindex="0" class="tp-top-link ga-click" data-vars-event-category="SOHO_Header-Menu_function-support" data-vars-event-label="/co/support/" href="/co/support/">Soporte</a> <div class="tp-top-sub-nav"> <ol> <li><a class="ga-click" data-vars-event-category="SOHO_Header-Menu_function-all-support" data-vars-event-label="https://www.tp-link.com/co/support/replacement-warranty/" href="https://www.tp-link.com/co/support/replacement-warranty/">Garantías</a></li> <li><a class="ga-click" data-vars-event-category="SOHO_Header-Menu_function-download-center" data-vars-event-label="/co/support/download/" href="/co/support/download/">Descargas</a></li> <li><a class="ga-click" data-vars-event-category="SOHO_Header-Menu_function-faqs" data-vars-event-label="/co/support/faq/" href="/co/support/faq/">Preguntas más Frecuentes</a></li> <li><a class="ga-click" data-vars-event-category="SOHO_Header-Menu_function-forum" data-vars-event-label="https://community.tp-link.com/mx" href="https://community.tp-link.com/mx">Foro de Soporte Técnico</a></li> <li><a class="ga-click" data-vars-event-category="SOHO_Header-Menu_function-tech-support" data-vars-event-label="/co/support/contact-technical-support/" href="/co/support/contact-technical-support/">Contactar a Asistencia Técnica</a></li> <li><a class="ga-click" data-vars-event-category="SOHO_Header-Menu_function-comp-list" data-vars-event-label="/co/support/compatibility-list/" href="/co/support/compatibility-list/">Lista de Compatibilidad</a></li> </ol> </div> </span> <span> <a data-vars-event-category="SOHO_Header-ChooseLocation" data-vars-event-label="/co/choose-your-location/" href="/co/choose-your-location/" class="tp-top-link ga-click"> <i class="tp-global"></i> Colombia / Español</a> </span> </div> </div> </div> </div> <div class="tp-soho-header-main"> <div class="tp-container tp-soho-header-container"> <div class="tp-soho-logo-box"> <a aria-label="TP-Link, Reliably Smart" class="ga-click tp-soho-logo" data-vars-event-category="SOHO_Header-Logo" data-vars-event-label="/co/" href="/co/">TP-Link, Reliably Smart</a> </div> <div class="tp-soho-header-box"> <div class="tp-soho-search-box"> <a class="tp-soho-search-box-icon" role="button" href="/co/search/">Search</a> </div> <nav class="tp-soho-nav-box"> <ul class="tp-soho-nav"> <li class="tp-soho-nav-li" data-id="for-home" > <a tabindex="0" role="button" class="tp-soho-firstmenu ga-click" data-vars-event-category="SOHO_Header-Menu_for-home" data-vars-event-label=""> <span>Hogar</span> <img role="button" id="tp-ada-hiddenButton" class="arrow-img" tabindex="0" src="https://static.tp-link.com/assets/images/icon/arrow-gray-down.svg" alt="Click to open the navigation bar"> </a> <div class="tp-soho-sub-nav"> <div class="tp-soho-sub-menu"> <div class="tp-container"> <div class="tp-container-inner"> <ul class="tp-soho-sub-menu-list"> <li> <a class="ga-click" data-vars-event-category="SOHO_Header-Menu_bulletin-wifi6" data-vars-event-label="/co/wifi6/" href="/co/wifi6/">Upgrade to WiFi 6</a> </li> <li> <span class="line"></span> </li> <li> <a class="ga-click" data-vars-event-category="SOHO_Header-Menu_bulletin-homecare" data-vars-event-label="/co/homecare/" href="/co/homecare/">HomeCare</a> </li> <li> <span class="line"></span> </li> <li> <a class="ga-click" data-vars-event-category="SOHO_Header-Menu_bulletin-onemesh" data-vars-event-label="/co/onemesh/" href="/co/onemesh/">OneMesh</a> </li> <li> <span class="line"></span> </li> <li> <a class="ga-click" data-vars-event-category="SOHO_Header-Menu_bulletin-setup-video" data-vars-event-label="/co/support/setup-video/" href="/co/support/setup-video/">Setup Videos</a> </li> </ul> </div> </div> </div> <div> <div class="tp-container"> <div class="tp-container-inner"> <div class="tp-soho-sub-list-wrapper"> <div class="tp-soho-sub-list"> <div class="tp-soho-sub-item"> <div class="tp-soho-sub-item-wrapper"> <div class="tp-soho-sub-item-img"> <div class="tp-soho-sub-item-img-box"> <a aria-label="Wi-Fi Para toda la casa" class="ga-click tp-soho-sub-item-img-link" data-vars-event-category="SOHO_Header-Menu_whole-home-wifi" data-vars-event-label="/co/home-networking/deco/" href="/co/home-networking/deco/" style='background-image:url("https://static.tp-link.com/deco_1594201901325q.png")'></a> </div> </div> <div class="tp-soho-sub-item-text"> <p class="tp-soho-sub-item-title"> <a class="ga-click" data-vars-event-category="SOHO_Header-Menu_whole-home-wifi" data-vars-event-label="/co/home-networking/deco/" href="/co/home-networking/deco/">Wi-Fi Para toda la casa</a> </p> <p class="tp-soho-sub-item-slogan">Wi-Fi for the whole home</p> <ul> <li><a class="ga-click" data-vars-event-category="SOHO_Header-Menu_deco" data-vars-event-label="/co/home-networking/deco/" href="/co/home-networking/deco/">Deco</a></li> </ul> </div> </div> </div> <div class="tp-soho-sub-item"> <div class="tp-soho-sub-item-wrapper"> <div class="tp-soho-sub-item-img"> <div class="tp-soho-sub-item-img-box"> <a aria-label="Routers" class="ga-click tp-soho-sub-item-img-link" data-vars-event-category="SOHO_Header-Menu_new-routers" data-vars-event-label="/co/home-networking/wifi-router/" href="/co/home-networking/wifi-router/" style='background-image:url("https://static.tp-link.com/routers_1594201913021b.png")'></a> </div> </div> <div class="tp-soho-sub-item-text"> <p class="tp-soho-sub-item-title"> <a class="ga-click" data-vars-event-category="SOHO_Header-Menu_new-routers" data-vars-event-label="/co/home-networking/wifi-router/" href="/co/home-networking/wifi-router/">Routers</a> </p> <p class="tp-soho-sub-item-slogan">Create a fast and reliable Wi-Fi</p> <ul> <li><a class="ga-click" data-vars-event-category="SOHO_Header-Menu_wi-fi-routers" data-vars-event-label="/co/home-networking/wifi-router/" href="/co/home-networking/wifi-router/">Routers Inalámbricos</a></li> <li><a class="ga-click" data-vars-event-category="SOHO_Header-Menu_high-power-routers" data-vars-event-label="/co/home-networking/high-power-router/" href="/co/home-networking/high-power-router/">Routers de Alta Potencia</a></li> </ul> </div> </div> </div> <div class="tp-soho-sub-item"> <div class="tp-soho-sub-item-wrapper"> <div class="tp-soho-sub-item-img"> <div class="tp-soho-sub-item-img-box"> <a aria-label="Modems/ Gateways" class="ga-click tp-soho-sub-item-img-link" data-vars-event-category="SOHO_Header-Menu_modems-gateways" data-vars-event-label="/co/home-networking/all-gateways/" href="/co/home-networking/all-gateways/" style='background-image:url("https://static.tp-link.com/gateways_1594201973107v.png")'></a> </div> </div> <div class="tp-soho-sub-item-text"> <p class="tp-soho-sub-item-title"> <a class="ga-click" data-vars-event-category="SOHO_Header-Menu_modems-gateways" data-vars-event-label="/co/home-networking/all-gateways/" href="/co/home-networking/all-gateways/">Modems/ Gateways</a> </p> <p class="tp-soho-sub-item-slogan">Your doorway to the internet</p> <ul> <li><a class="ga-click" data-vars-event-category="SOHO_Header-Menu_c-3g-4g-routers" data-vars-event-label="/co/home-networking/5g-4g-router/" href="/co/home-networking/5g-4g-router/">5G/4G Routers</a></li> <li><a class="ga-click" data-vars-event-category="SOHO_Header-Menu_dsl-modems-&-routers" data-vars-event-label="/co/home-networking/dsl-modem-router/" href="/co/home-networking/dsl-modem-router/">Módem & Router DSL</a></li> <li><a class="ga-click" data-vars-event-category="SOHO_Header-Menu_cable-modems-&-routers" data-vars-event-label="/co/home-networking/cable-modem-router/" href="/co/home-networking/cable-modem-router/">Módem & Router por cable</a></li> <li><a class="ga-click" data-vars-event-category="SOHO_Header-Menu_pon-sfus-&-hgus" data-vars-event-label="/co/home-networking/pon-sfu-hgu/" href="/co/home-networking/pon-sfu-hgu/">SFUs & HGUs PON</a></li> <li><a class="ga-click" data-vars-event-category="SOHO_Header-Menu_lte-3g" data-vars-event-label="/co/home-networking/lte-3g/" href="/co/home-networking/lte-3g/">LTE/3G</a></li> </ul> </div> </div> </div> <div class="tp-soho-sub-item"> <div class="tp-soho-sub-item-wrapper"> <div class="tp-soho-sub-item-img"> <div class="tp-soho-sub-item-img-box"> <a aria-label="Expansión de Red" class="ga-click tp-soho-sub-item-img-link" data-vars-event-category="SOHO_Header-Menu_network-expansion" data-vars-event-label="/co/home-networking/all-network-expansion/" href="/co/home-networking/all-network-expansion/" style='background-image:url("https://static.tp-link.com/expansions_1594201987010a.png")'></a> </div> </div> <div class="tp-soho-sub-item-text"> <p class="tp-soho-sub-item-title"> <a class="ga-click" data-vars-event-category="SOHO_Header-Menu_network-expansion" data-vars-event-label="/co/home-networking/all-network-expansion/" href="/co/home-networking/all-network-expansion/">Expansión de Red</a> </p> <p class="tp-soho-sub-item-slogan">Easy ways to expand and enhance your network</p> <ul> <li><a class="ga-click" data-vars-event-category="SOHO_Header-Menu_range-extenders" data-vars-event-label="/co/home-networking/range-extender/" href="/co/home-networking/range-extender/">Extensores de Rango</a></li> <li><a class="ga-click" data-vars-event-category="SOHO_Header-Menu_powerline-adapters" data-vars-event-label="/co/home-networking/powerline/" href="/co/home-networking/powerline/">Adaptadores Powerline</a></li> <li><a class="ga-click" data-vars-event-category="SOHO_Header-Menu_access-points" data-vars-event-label="/co/home-networking/access-point/" href="/co/home-networking/access-point/">Punto de Acceso</a></li> </ul> </div> </div> </div> </div> <div class="tp-soho-sub-list"> <div class="tp-soho-sub-item"> <div class="tp-soho-sub-item-wrapper"> <div class="tp-soho-sub-item-img"> <div class="tp-soho-sub-item-img-box"> <a aria-label="SOHO Switches" class="ga-click tp-soho-sub-item-img-link" data-vars-event-category="SOHO_Header-Menu_home-switches" data-vars-event-label="/co/home-networking/soho-switch/" href="/co/home-networking/soho-switch/" style='background-image:url("https://static.tp-link.com/soho-switches_1594201998968q.png")'></a> </div> </div> <div class="tp-soho-sub-item-text"> <p class="tp-soho-sub-item-title"> <a class="ga-click" data-vars-event-category="SOHO_Header-Menu_home-switches" data-vars-event-label="/co/home-networking/soho-switch/" href="/co/home-networking/soho-switch/">SOHO Switches</a> </p> <p class="tp-soho-sub-item-slogan">Keeping your home wired for quality connections</p> <ul> <li><a class="ga-click" data-vars-event-category="SOHO_Header-Menu_c-5-port-switches" data-vars-event-label="/co/home-networking/soho-switch/?filterby=4996" href="/co/home-networking/soho-switch/?filterby=4996">5-Port Switches</a></li> <li><a class="ga-click" data-vars-event-category="SOHO_Header-Menu_c-8-port-switches" data-vars-event-label="/co/home-networking/soho-switch/?filterby=5889" href="/co/home-networking/soho-switch/?filterby=5889">8-Port Switches</a></li> <li><a class="ga-click" data-vars-event-category="SOHO_Header-Menu_c-16-port-switches" data-vars-event-label="/co/home-networking/soho-switch/?filterby=5890" href="/co/home-networking/soho-switch/?filterby=5890">16-Port Switches</a></li> </ul> </div> </div> </div> <div class="tp-soho-sub-item"> <div class="tp-soho-sub-item-wrapper"> <div class="tp-soho-sub-item-img"> <div class="tp-soho-sub-item-img-box"> <a aria-label="Wi-Fi Móvil" class="ga-click tp-soho-sub-item-img-link" data-vars-event-category="SOHO_Header-Menu_mobile-wi-fi" data-vars-event-label="/co/home-networking/mifi/" href="/co/home-networking/mifi/" style='background-image:url("https://static.tp-link.com/mobile-wifi_1594202015420b.png")'></a> </div> </div> <div class="tp-soho-sub-item-text"> <p class="tp-soho-sub-item-title"> <a class="ga-click" data-vars-event-category="SOHO_Header-Menu_mobile-wi-fi" data-vars-event-label="/co/home-networking/mifi/" href="/co/home-networking/mifi/">Wi-Fi Móvil</a> </p> <p class="tp-soho-sub-item-slogan">WiFi on the go</p> </div> </div> </div> <div class="tp-soho-sub-item"> <div class="tp-soho-sub-item-wrapper"> <div class="tp-soho-sub-item-img"> <div class="tp-soho-sub-item-img-box"> <a aria-label="Adapters" class="ga-click tp-soho-sub-item-img-link" data-vars-event-category="SOHO_Header-Menu_all-adapter" data-vars-event-label="/co/home-networking/all-adapter/" href="/co/home-networking/all-adapter/" style='background-image:url("https://static.tp-link.com/adapters_1594202045743d.png")'></a> </div> </div> <div class="tp-soho-sub-item-text"> <p class="tp-soho-sub-item-title"> <a class="ga-click" data-vars-event-category="SOHO_Header-Menu_all-adapter" data-vars-event-label="/co/home-networking/all-adapter/" href="/co/home-networking/all-adapter/">Adapters</a> </p> <p class="tp-soho-sub-item-slogan">Equip your devices for a faster Wi-Fi</p> <ul> <li><a class="ga-click" data-vars-event-category="SOHO_Header-Menu_adapters" data-vars-event-label="/co/home-networking/adapter/" href="/co/home-networking/adapter/">Adaptadores</a></li> <li><a class="ga-click" data-vars-event-category="SOHO_Header-Menu_high-power-adapters" data-vars-event-label="/co/home-networking/high-power-adapter/" href="/co/home-networking/high-power-adapter/">Adaptadores de Alta Potencia</a></li> </ul> </div> </div> </div> <div class="tp-soho-sub-item"> <div class="tp-soho-sub-item-wrapper"> <div class="tp-soho-sub-item-img"> <div class="tp-soho-sub-item-img-box"> <a aria-label="Accesorios" class="ga-click tp-soho-sub-item-img-link" data-vars-event-category="SOHO_Header-Menu_new-accessories" data-vars-event-label="/co/home-networking/all-accessories/" href="/co/home-networking/all-accessories/" style='background-image:url("https://static.tp-link.com/accessories_1594202064795y.png")'></a> </div> </div> <div class="tp-soho-sub-item-text"> <p class="tp-soho-sub-item-title"> <a class="ga-click" data-vars-event-category="SOHO_Header-Menu_new-accessories" data-vars-event-label="/co/home-networking/all-accessories/" href="/co/home-networking/all-accessories/">Accesorios</a> </p> <p class="tp-soho-sub-item-slogan">Everything else you need for a connected lifestyle</p> <ul> <li><a class="ga-click" data-vars-event-category="SOHO_Header-Menu_computer-accessories" data-vars-event-label="/co/home-networking/computer-accessory/" href="/co/home-networking/computer-accessory/">Accesorios para Computadores</a></li> <li><a class="ga-click" data-vars-event-category="SOHO_Header-Menu_mobile-accessories" data-vars-event-label="/co/home-networking/mobile-accessory/" href="/co/home-networking/mobile-accessory/">Accesorios para Celulares</a></li> <li><a class="ga-click" data-vars-event-category="SOHO_Header-Menu_entertainment--devices" data-vars-event-label="/co/home-networking/entertainment-device/" href="/co/home-networking/entertainment-device/">Dispositivos de Entretenimiento</a></li> </ul> </div> </div> </div> </div> </div> </div> </div> </div> </div> </li> <li class="tp-soho-nav-li" data-id="smart-home" > <a tabindex="0" role="button" class="tp-soho-firstmenu ga-click" data-vars-event-category="SOHO_Header-Menu_smart-home" data-vars-event-label=""> <span>Hogar Inteligente</span> <img role="button" id="tp-ada-hiddenButton" class="arrow-img" tabindex="0" src="https://static.tp-link.com/assets/images/icon/arrow-gray-down.svg" alt="Click to open the navigation bar"> </a> <div class="tp-soho-sub-nav"> <div class="tp-soho-sub-menu"> <div class="tp-container"> <div class="tp-container-inner"> <ul class="tp-soho-sub-menu-list"> <li> <i class="tp-soho-sub-menu-item-icon"> </i> <a class="ga-click" data-vars-event-category="SOHO_Header-Menu_bulletin-kasa" data-vars-event-label="https://www.kasasmart.com/" href="https://www.kasasmart.com/">Kasa Smart Home</a> </li> <li> <span class="line"></span> </li> <li> <a class="ga-click" data-vars-event-category="SOHO_Header-Menu_bulletin-tapo" data-vars-event-label="https://www.tapo.com/" href="https://www.tapo.com/">Tapo Smart</a> </li> </ul> </div> </div> </div> <div> <div class="tp-container"> <div class="tp-container-inner"> <div class="tp-soho-sub-list-wrapper"> <div class="tp-soho-sub-list"> <div class="tp-soho-sub-item"> <div class="tp-soho-sub-item-wrapper"> <div class="tp-soho-sub-item-img"> <div class="tp-soho-sub-item-img-box"> <a aria-label="Cámaras Cloud" class="ga-click tp-soho-sub-item-img-link" data-vars-event-category="SOHO_Header-Menu_cloud-cameras" data-vars-event-label="/co/home-networking/cloud-camera/" href="/co/home-networking/cloud-camera/" style='background-image:url("https://static.tp-link.com/home-security_1594202083220f.png")'></a> </div> </div> <div class="tp-soho-sub-item-text"> <p class="tp-soho-sub-item-title"> <a class="ga-click" data-vars-event-category="SOHO_Header-Menu_cloud-cameras" data-vars-event-label="/co/home-networking/cloud-camera/" href="/co/home-networking/cloud-camera/">Cámaras Cloud</a> </p> <p class="tp-soho-sub-item-slogan">Keeping an eye on what matters</p> </div> </div> </div> <div class="tp-soho-sub-item"> <div class="tp-soho-sub-item-wrapper"> <div class="tp-soho-sub-item-img"> <div class="tp-soho-sub-item-img-box"> <a aria-label="Contactos Inteligentes" class="ga-click tp-soho-sub-item-img-link" data-vars-event-category="SOHO_Header-Menu_smart-plugs" data-vars-event-label="/co/home-networking/smart-plug/" href="/co/home-networking/smart-plug/" style='background-image:url("https://static.tp-link.com/smart-plug_1594202097695l.jpg")'></a> </div> </div> <div class="tp-soho-sub-item-text"> <p class="tp-soho-sub-item-title"> <a class="ga-click" data-vars-event-category="SOHO_Header-Menu_smart-plugs" data-vars-event-label="/co/home-networking/smart-plug/" href="/co/home-networking/smart-plug/">Contactos Inteligentes</a> </p> <p class="tp-soho-sub-item-slogan">Smarten up your home devices</p> </div> </div> </div> <div class="tp-soho-sub-item"> <div class="tp-soho-sub-item-wrapper"> <div class="tp-soho-sub-item-img"> <div class="tp-soho-sub-item-img-box"> <a aria-label="Bombillos inteligentes" class="ga-click tp-soho-sub-item-img-link" data-vars-event-category="SOHO_Header-Menu_smart-bulbs" data-vars-event-label="/co/home-networking/smart-bulb/" href="/co/home-networking/smart-bulb/" style='background-image:url("https://static.tp-link.com/smart-lighting_1594202116687b.png")'></a> </div> </div> <div class="tp-soho-sub-item-text"> <p class="tp-soho-sub-item-title"> <a class="ga-click" data-vars-event-category="SOHO_Header-Menu_smart-bulbs" data-vars-event-label="/co/home-networking/smart-bulb/" href="/co/home-networking/smart-bulb/">Bombillos inteligentes</a> </p> <p class="tp-soho-sub-item-slogan">Light for every occasion</p> </div> </div> </div> <div class="tp-soho-sub-item"> <div class="tp-soho-sub-item-wrapper"> <div class="tp-soho-sub-item-img"> <div class="tp-soho-sub-item-img-box"> <a aria-label="Smart Thermostat" class="ga-click tp-soho-sub-item-img-link" data-vars-event-category="SOHO_Header-Menu_smart-thermostat" data-vars-event-label="/co/home-networking/smart-thermostat/" href="/co/home-networking/smart-thermostat/" style='background-image:url("https://static.tp-link.com/upload/menu/ke100_20220826070540y.png")'></a> </div> </div> <div class="tp-soho-sub-item-text"> <p class="tp-soho-sub-item-title"> <a class="ga-click" data-vars-event-category="SOHO_Header-Menu_smart-thermostat" data-vars-event-label="/co/home-networking/smart-thermostat/" href="/co/home-networking/smart-thermostat/">Smart Thermostat</a> </p> <p class="tp-soho-sub-item-slogan">Everyday's comfort and savings</p> </div> </div> </div> </div> <div class="tp-soho-sub-list"> <div class="tp-soho-sub-item"> <div class="tp-soho-sub-item-wrapper"> <div class="tp-soho-sub-item-img"> <div class="tp-soho-sub-item-img-box"> <a aria-label="Smart Robot Vacuums" class="ga-click tp-soho-sub-item-img-link" data-vars-event-category="SOHO_Header-Menu_smart-robot-vacuum" data-vars-event-label="/co/smart-home/all-robot-vacuum/" href="/co/smart-home/all-robot-vacuum/" style='background-image:url("https://static.tp-link.com/upload/menu/Tapo-RV30-Plus(EU)1.0-R-Package_20221028092209u.png")'></a> </div> </div> <div class="tp-soho-sub-item-text"> <p class="tp-soho-sub-item-title"> <a class="ga-click" data-vars-event-category="SOHO_Header-Menu_smart-robot-vacuum" data-vars-event-label="/co/smart-home/all-robot-vacuum/" href="/co/smart-home/all-robot-vacuum/">Smart Robot Vacuums</a> </p> <p class="tp-soho-sub-item-slogan">Everyday cleaning made easy</p> </div> </div> </div> </div> </div> </div> </div> </div> </div> </li> <li class="tp-soho-nav-li" data-id="for-business" > <a tabindex="0" class="tp-soho-firstmenu ga-click" data-vars-event-category="SOHO_Header-Menu_for-business" data-vars-event-label="https://www.omadanetworks.com/co/" href="https://www.omadanetworks.com/co/"> <span>Negocios</span> <img role="button" id="tp-ada-hiddenButton" class="arrow-img" tabindex="0" src="https://static.tp-link.com/assets/images/icon/arrow-gray-down.svg" alt="Click to open the navigation bar"> </a> <div class="tp-soho-sub-nav"> <div> <div class="tp-container"> <div class="tp-container-inner"> <div class="tp-soho-sub-list-wrapper"> <div class="tp-soho-sub-list"> <div class="tp-soho-sub-item"> <div class="tp-soho-sub-item-wrapper"> <div class="tp-soho-sub-item-img"> <div class="tp-soho-sub-item-img-box"> <a aria-label="Omada" class="ga-click tp-soho-sub-item-img-link" data-vars-event-category="SOHO_Header-Menu_omada-cloud-sdn" data-vars-event-label="/co/business-networking/all-omada/" href="/co/business-networking/all-omada/" style='background-image:url("https://static.tp-link.com/upload/menu/Omada_20241220024256b.png")'></a> </div> </div> <div class="tp-soho-sub-item-text"> <p class="tp-soho-sub-item-title"> <a class="ga-click" data-vars-event-category="SOHO_Header-Menu_omada-cloud-sdn" data-vars-event-label="/co/business-networking/all-omada/" href="/co/business-networking/all-omada/">Omada</a> </p> <p class="tp-soho-sub-item-slogan">The cloud networking solutions for small and medium business</p> <ul> <li><a class="ga-click" data-vars-event-category="SOHO_Header-Menu_omada-acces-points" data-vars-event-label="/co/business-networking/omada/wifi/" href="/co/business-networking/omada/wifi/">WiFi</a></li> <li><a class="ga-click" data-vars-event-category="SOHO_Header-Menu_omada-switch" data-vars-event-label="/co/business-networking/omada/switch/" href="/co/business-networking/omada/switch/">Switches</a></li> <li><a class="ga-click" data-vars-event-category="SOHO_Header-Menu_omada-router" data-vars-event-label="/co/business-networking/omada/router/" href="/co/business-networking/omada/router/">Gateways</a></li> <li><a class="ga-click" data-vars-event-category="SOHO_Header-Menu_omada-controllers" data-vars-event-label="/co/business-networking/omada/controller/" href="/co/business-networking/omada/controller/">Controllers</a></li> <li><a class="ga-click" data-vars-event-category="SOHO_Header-Menu_soho-smb-accessory" data-vars-event-label="/co/business-networking/omada/accessory/" href="/co/business-networking/omada/accessory/">Accessories</a></li> <li><a class="ga-click" data-vars-event-category="SOHO_Header-Menu_smb-href-omada-cloud-sdn-what" data-vars-event-label="/co/omada-sdn/" href="/co/omada-sdn/">What is Omada?</a></li> <li><a class="ga-click" data-vars-event-category="SOHO_Header-Menu_smb-href-omada-all-product" data-vars-event-label="/co/business-networking/all-omada/" href="/co/business-networking/all-omada/">All Products</a></li> </ul> </div> </div> </div> <div class="tp-soho-sub-item"> <div class="tp-soho-sub-item-wrapper"> <div class="tp-soho-sub-item-img"> <div class="tp-soho-sub-item-img-box"> <a aria-label="VIGI" class="ga-click tp-soho-sub-item-img-link" data-vars-event-category="SOHO_Header-Menu_Suveillance" data-vars-event-label="https://www.vigi.com/co/" href="https://www.vigi.com/co/" style='background-image:url("https://static.tp-link.com/upload/menu/nav-VIGI_20231102070827c.png")'></a> </div> </div> <div class="tp-soho-sub-item-text"> <p class="tp-soho-sub-item-title"> <a class="ga-click" data-vars-event-category="SOHO_Header-Menu_Suveillance" data-vars-event-label="https://www.vigi.com/co/" href="https://www.vigi.com/co/">VIGI</a> </p> <p class="tp-soho-sub-item-slogan">The smart surveillance solution for small and medium business</p> <ul> <li><a class="ga-click" data-vars-event-category="SOHO_Header-Menu_soho-vigi-what-is-vigi" data-vars-event-label="https://www.vigi.com/co/vigi/about-vigi/" href="https://www.vigi.com/co/vigi/about-vigi/">What is VIGI?</a></li> <li><a class="ga-click" data-vars-event-category="SOHO_Header-Menu_vigi-network-camera" data-vars-event-label="https://www.vigi.com/co/business-networking/vigi-network-camera/" href="https://www.vigi.com/co/business-networking/vigi-network-camera/">Cameras</a></li> <li><a class="ga-click" data-vars-event-category="SOHO_Header-Menu_vigi-network-video-recorder" data-vars-event-label="https://www.vigi.com/co/business-networking/vigi-network-video-recorder/" href="https://www.vigi.com/co/business-networking/vigi-network-video-recorder/">Video Recorders</a></li> <li><a class="ga-click" data-vars-event-category="SOHO_Header-Menu_soho-smb-surveillance-accessory" data-vars-event-label="https://www.vigi.com/co/business-networking/vigi-accessory/" href="https://www.vigi.com/co/business-networking/vigi-accessory/">Accessories</a></li> <li><a class="ga-click" data-vars-event-category="SOHO_Header-Menu_soho-smb-surveillance-software-service" data-vars-event-label="https://www.vigi.com/co/business-networking/vigi-software-service/" href="https://www.vigi.com/co/business-networking/vigi-software-service/">Software Service</a></li> <li><a class="ga-click" data-vars-event-category="SOHO_Header-Menu_smb-href-vigi-all-product" data-vars-event-label="https://www.vigi.com/co/business-networking/all-vigi-surveillance/" href="https://www.vigi.com/co/business-networking/all-vigi-surveillance/">All Products</a></li> </ul> </div> </div> </div> <div class="tp-soho-sub-item"> <div class="tp-soho-sub-item-wrapper"> <div class="tp-soho-sub-item-img"> <div class="tp-soho-sub-item-img-box"> <a aria-label="SOHO Networking" class="ga-click tp-soho-sub-item-img-link" data-vars-event-category="SOHO_Header-Menu_soho-soho-networking" data-vars-event-label="/co/business-networking/all-soho/" href="/co/business-networking/all-soho/" style='background-image:url("https://static.tp-link.com/upload/menu/SOHO_Networking_20231019113414m.png")'></a> </div> </div> <div class="tp-soho-sub-item-text"> <p class="tp-soho-sub-item-title"> <a class="ga-click" data-vars-event-category="SOHO_Header-Menu_soho-soho-networking" data-vars-event-label="/co/business-networking/all-soho/" href="/co/business-networking/all-soho/">SOHO Networking</a> </p> <p class="tp-soho-sub-item-slogan">The easy-to-use solution for SOHO networking</p> <ul> <li><a class="ga-click" data-vars-event-category="SOHO_Header-Menu_soho-soho-switch" data-vars-event-label="/co/business-networking/all-soho-switch/" href="/co/business-networking/all-soho-switch/">Switches</a></li> <li><a class="ga-click" data-vars-event-category="SOHO_Header-Menu_soho-soho-safestream-router" data-vars-event-label="/co/business-networking/soho-router/" href="/co/business-networking/soho-router/">Load Balance Gateways</a></li> <li><a class="ga-click" data-vars-event-category="SOHO_Header-Menu_soho-soho-pharos-wireless-bridge" data-vars-event-label="/co/business-networking/all-pharos-wireless-bridge/" href="/co/business-networking/all-pharos-wireless-bridge/">Pharos Wireless Bridges</a></li> </ul> </div> </div> </div> </div> </div> </div> </div> </div> </div> </li> <li class="tp-soho-nav-li" data-id="for-service-provider" > <a tabindex="0" role="button" class="tp-soho-firstmenu ga-click" data-vars-event-category="SOHO_Header-Menu_for-service-provider" data-vars-event-label=""> <span>Proveedor de Servicios</span> <img role="button" id="tp-ada-hiddenButton" class="arrow-img" tabindex="0" src="https://static.tp-link.com/assets/images/icon/arrow-gray-down.svg" alt="Click to open the navigation bar"> </a> <div class="tp-soho-sub-nav"> <div class="tp-soho-sub-menu"> <div class="tp-container"> <div class="tp-container-inner"> <ul class="tp-soho-sub-menu-list"> <li> <i class="tp-soho-sub-menu-item-icon"> </i> <a class="ga-click" data-vars-event-category="SOHO_Header-Menu_bulletin-tauc" data-vars-event-label="/co/tauc/" href="/co/tauc/">TP-Link Aginet Unified Cloud (TAUC)</a> </li> <li> <span class="line"></span> </li> <li> <a class="ga-click" data-vars-event-category="SOHO_Header-Menu_bulletin-servicer-provider" data-vars-event-label="https://service-provider.tp-link.com/" href="https://service-provider.tp-link.com/">Service Provider</a> </li> <li> <span class="line"></span> </li> <li> <a class="ga-click" data-vars-event-category="SOHO_Header-Menu_bulletin-agile-solution" data-vars-event-label="https://www.tp-link.com/co/landing/agile-solution/" href="https://www.tp-link.com/co/landing/agile-solution/">Agile Solutions</a> </li> </ul> </div> </div> </div> <div> <div class="tp-container"> <div class="tp-container-inner"> <div class="tp-soho-sub-list-wrapper"> <div class="tp-soho-sub-list"> <div class="tp-soho-sub-item"> <div class="tp-soho-sub-item-wrapper"> <div class="tp-soho-sub-item-img"> <div class="tp-soho-sub-item-img-box"> <a aria-label="GPON" class="ga-click tp-soho-sub-item-img-link" data-vars-event-category="SOHO_Header-Menu_powerline-adapter" data-vars-event-label="https://www.tp-link.com/co/service-provider/powerline-adapter/" href="https://www.tp-link.com/co/service-provider/powerline-adapter/" style='background-image:url("https://static.tp-link.com/upload/menu/ads-asd-sad-a-das-d_20231108165336k.png")'></a> </div> </div> <div class="tp-soho-sub-item-text"> <p class="tp-soho-sub-item-title"> <a class="ga-click" data-vars-event-category="SOHO_Header-Menu_powerline-adapter" data-vars-event-label="https://www.tp-link.com/co/service-provider/powerline-adapter/" href="https://www.tp-link.com/co/service-provider/powerline-adapter/">GPON</a> </p> <p class="tp-soho-sub-item-slogan">Soluciones de Fibra</p> </div> </div> </div> <div class="tp-soho-sub-item"> <div class="tp-soho-sub-item-wrapper"> <div class="tp-soho-sub-item-img"> <div class="tp-soho-sub-item-img-box"> <a aria-label="MESH" class="ga-click tp-soho-sub-item-img-link" data-vars-event-category="SOHO_Header-Menu_dsl" data-vars-event-label="/service-provider/dsl-router/" href="/service-provider/dsl-router/" style='background-image:url("https://static.tp-link.com/upload/menu/asd-asd-asd_20231108165357i.png")'></a> </div> </div> <div class="tp-soho-sub-item-text"> <p class="tp-soho-sub-item-title"> <a class="ga-click" data-vars-event-category="SOHO_Header-Menu_dsl" data-vars-event-label="/service-provider/dsl-router/" href="/service-provider/dsl-router/">MESH</a> </p> <p class="tp-soho-sub-item-slogan">Rápido, estable, en todas partes</p> </div> </div> </div> <div class="tp-soho-sub-item"> <div class="tp-soho-sub-item-wrapper"> <div class="tp-soho-sub-item-img"> <div class="tp-soho-sub-item-img-box"> <a aria-label="Wi-Fi Router" class="ga-click tp-soho-sub-item-img-link" data-vars-event-category="SOHO_Header-Menu_sp-wifi-router" data-vars-event-label="/co/service-provider/wifi-router/" href="/co/service-provider/wifi-router/" style='background-image:url("https://static.tp-link.com/Wi-Fi_Router@2x_1595398274310a.png")'></a> </div> </div> <div class="tp-soho-sub-item-text"> <p class="tp-soho-sub-item-title"> <a class="ga-click" data-vars-event-category="SOHO_Header-Menu_sp-wifi-router" data-vars-event-label="/co/service-provider/wifi-router/" href="/co/service-provider/wifi-router/">Wi-Fi Router</a> </p> <p class="tp-soho-sub-item-slogan">La opción confiable para redes domésticas</p> </div> </div> </div> <div class="tp-soho-sub-item"> <div class="tp-soho-sub-item-wrapper"> <div class="tp-soho-sub-item-text"> <p class="tp-soho-sub-item-title"> <a class="ga-click" data-vars-event-category="SOHO_Header-Menu_sp-switches" data-vars-event-label="/co/service-provider/switch/" href="/co/service-provider/switch/">Switches</a> </p> <p class="tp-soho-sub-item-slogan">Boosts your business network with premium performance.</p> <ul> <li><a class="ga-click" data-vars-event-category="SOHO_Header-Menu_isp-managed-switches" data-vars-event-label="/co/service-provider/managed-switch/" href="/co/service-provider/managed-switch/">Managed Switches</a></li> <li><a class="ga-click" data-vars-event-category="SOHO_Header-Menu_isp-smart-switches" data-vars-event-label="/co/service-provider/smart-switch/" href="/co/service-provider/smart-switch/">Smart Switches</a></li> <li><a class="ga-click" data-vars-event-category="SOHO_Header-Menu_isp-unmanaged-switchess" data-vars-event-label="/co/service-provider/unmanaged-switch/" href="/co/service-provider/unmanaged-switch/">Unmanaged Switches</a></li> <li><a class="ga-click" data-vars-event-category="SOHO_Header-Menu_isp-accessories" data-vars-event-label="/co/service-provider/switch-accessory/" href="/co/service-provider/switch-accessory/">Accessories</a></li> </ul> </div> </div> </div> </div> <div class="tp-soho-sub-list"> <div class="tp-soho-sub-item"> <div class="tp-soho-sub-item-wrapper"> <div class="tp-soho-sub-item-text"> <p class="tp-soho-sub-item-title"> <a class="ga-click" data-vars-event-category="SOHO_Header-Menu_business-wireless" data-vars-event-label="/co/service-provider/business-wireless/" href="/co/service-provider/business-wireless/">Business Wireless</a> </p> <p class="tp-soho-sub-item-slogan">Takes your enterprise Wi-Fi to new levels.</p> </div> </div> </div> </div> </div> </div> </div> </div> </div> </li> </ul> </nav> </div> <div class="tp-soho-form-box"> <form class="tp-soho-form stop-propagation" action="/co/search/" method="get" target="_top" data-recommend="Recommended" data-vars-event-category="SOHO_Header-SearchRecommend"> <div class="tp-table tp-soho-form-content"> <div class="tp-table-row"> <div class="tp-table-cell"> <b class="tp-soho-form-icon"></b> </div> <div class="tp-table-cell tp-soho-form-input-wrapper"> <input class="tp-soho-form-input" type="text" name="q" maxlength="100" placeholder="Buscar en Todo" autocomplete="off"> <input type="hidden" name="t" value=""> <div class="tp-soho-form-suggest" aria-live="polite" aria-expanded="false"></div> </div> <div class="tp-table-cell"> <b class="tp-soho-form-close"></b> </div> </div> </div> </form> </div> </div> </div> <div class="tp-m-soho-header-main"> <div class="tp-container-inner tp-m-soho-header-container"> <div class="tp-soho-logo-box"> <a class="tp-soho-logo" data-vars-event-category="SOHO_Header-Logo" data-vars-event-label="/co/" href="/co/">TP-Link, Reliably Smart</a> </div> <div class="tp-m-soho-action"> <a class="tp-m-soho-search-icon" href="/co/search/">Search</a> <a class="tp-m-soho-menu-icon" on="tap:tp-soho-header-amp-sidebar.open">Menu</a> </div> </div> <div class="tp-m-soho-search"> <form class="tp-m-soho-form stop-propagation" action="/co/search/" method="get" target="_top" data-recommend="Recommended" data-vars-event-category="SOHO_Header-SearchRecommend"> <div class="tp-m-soho-search-inner"> <div class="tp-container-inner"> <input class="tp-m-soho-form-input" type="text" name="q" maxlength="100" placeholder="Buscar en Todo" autocomplete="off"> <input type="hidden" name="t" value=""> <button type="submit" class="tp-m-soho-search-icon tp-m-soho-form-submit">Submit</button> <div class="tp-m-soho-form-suggest"></div> </div> </div> </form> </div> <div class="tp-m-soho-menu"> <nav> <ul class="tp-m-soho-menu-list"> <li class="tp-m-soho-menu-item" data-id="for-home"> <div class="tp-container-inner"> <i class="tp-m-soho-menu-expand"></i> <p>Hogar</p> </div> <div class="tp-m-soho-submenu"> <div class="tp-m-soho-submenu-back"> <div class="tp-container-inner"> <i class="tp-m-soho-menu-expand tp-m-soho-menu-expand-back"></i> <p>Atrás</p> </div> </div> <ul class="tp-m-soho-submenu-list"> <li class="tp-m-soho-menu-item" data-id="whole-home-wifi"> <div class="tp-container-inner"> <i class="tp-m-soho-menu-expand"></i> <p>Wi-Fi Para toda la casa</p> </div> <div class="tp-m-soho-lastmenu"> <ul class="tp-m-soho-lastmenu-list"> <li class="tp-m-soho-lastmenu-item"> <div class="tp-container-inner"> <a class="ga-click" data-vars-event-category="SOHO_Header-Menu_deco" data-vars-event-label="/co/home-networking/deco/" href="/co/home-networking/deco/"> <p class="tp-m-soho-lastmenu-title">Deco</p> </a> </div> </li> </ul> </div> </li> <li class="tp-m-soho-menu-item" data-id="new-routers"> <div class="tp-container-inner"> <i class="tp-m-soho-menu-expand"></i> <p>Routers</p> </div> <div class="tp-m-soho-lastmenu"> <ul class="tp-m-soho-lastmenu-list"> <li class="tp-m-soho-lastmenu-item"> <div class="tp-container-inner"> <a class="ga-click" data-vars-event-category="SOHO_Header-Menu_wi-fi-routers" data-vars-event-label="/co/home-networking/wifi-router/" href="/co/home-networking/wifi-router/"> <p class="tp-m-soho-lastmenu-title">Routers Inalámbricos</p> </a> </div> </li> <li class="tp-m-soho-lastmenu-item"> <div class="tp-container-inner"> <a class="ga-click" data-vars-event-category="SOHO_Header-Menu_high-power-routers" data-vars-event-label="/co/home-networking/high-power-router/" href="/co/home-networking/high-power-router/"> <p class="tp-m-soho-lastmenu-title">Routers de Alta Potencia</p> </a> </div> </li> </ul> </div> </li> <li class="tp-m-soho-menu-item" data-id="modems-gateways"> <div class="tp-container-inner"> <i class="tp-m-soho-menu-expand"></i> <p>Modems/ Gateways</p> </div> <div class="tp-m-soho-lastmenu"> <ul class="tp-m-soho-lastmenu-list"> <li class="tp-m-soho-lastmenu-item"> <div class="tp-container-inner"> <a class="ga-click" data-vars-event-category="SOHO_Header-Menu_c-3g-4g-routers" data-vars-event-label="/co/home-networking/5g-4g-router/" href="/co/home-networking/5g-4g-router/"> <p class="tp-m-soho-lastmenu-title">5G/4G Routers</p> </a> </div> </li> <li class="tp-m-soho-lastmenu-item"> <div class="tp-container-inner"> <a class="ga-click" data-vars-event-category="SOHO_Header-Menu_dsl-modems-&-routers" data-vars-event-label="/co/home-networking/dsl-modem-router/" href="/co/home-networking/dsl-modem-router/"> <p class="tp-m-soho-lastmenu-title">Módem & Router DSL</p> </a> </div> </li> <li class="tp-m-soho-lastmenu-item"> <div class="tp-container-inner"> <a class="ga-click" data-vars-event-category="SOHO_Header-Menu_cable-modems-&-routers" data-vars-event-label="/co/home-networking/cable-modem-router/" href="/co/home-networking/cable-modem-router/"> <p class="tp-m-soho-lastmenu-title">Módem & Router por cable</p> </a> </div> </li> <li class="tp-m-soho-lastmenu-item"> <div class="tp-container-inner"> <a class="ga-click" data-vars-event-category="SOHO_Header-Menu_pon-sfus-&-hgus" data-vars-event-label="/co/home-networking/pon-sfu-hgu/" href="/co/home-networking/pon-sfu-hgu/"> <p class="tp-m-soho-lastmenu-title">SFUs & HGUs PON</p> </a> </div> </li> <li class="tp-m-soho-lastmenu-item"> <div class="tp-container-inner"> <a class="ga-click" data-vars-event-category="SOHO_Header-Menu_lte-3g" data-vars-event-label="/co/home-networking/lte-3g/" href="/co/home-networking/lte-3g/"> <p class="tp-m-soho-lastmenu-title">LTE/3G</p> </a> </div> </li> </ul> </div> </li> <li class="tp-m-soho-menu-item" data-id="network-expansion"> <div class="tp-container-inner"> <i class="tp-m-soho-menu-expand"></i> <p>Expansión de Red</p> </div> <div class="tp-m-soho-lastmenu"> <ul class="tp-m-soho-lastmenu-list"> <li class="tp-m-soho-lastmenu-item"> <div class="tp-container-inner"> <a class="ga-click" data-vars-event-category="SOHO_Header-Menu_range-extenders" data-vars-event-label="/co/home-networking/range-extender/" href="/co/home-networking/range-extender/"> <p class="tp-m-soho-lastmenu-title">Extensores de Rango</p> </a> </div> </li> <li class="tp-m-soho-lastmenu-item"> <div class="tp-container-inner"> <a class="ga-click" data-vars-event-category="SOHO_Header-Menu_powerline-adapters" data-vars-event-label="/co/home-networking/powerline/" href="/co/home-networking/powerline/"> <p class="tp-m-soho-lastmenu-title">Adaptadores Powerline</p> </a> </div> </li> <li class="tp-m-soho-lastmenu-item"> <div class="tp-container-inner"> <a class="ga-click" data-vars-event-category="SOHO_Header-Menu_access-points" data-vars-event-label="/co/home-networking/access-point/" href="/co/home-networking/access-point/"> <p class="tp-m-soho-lastmenu-title">Punto de Acceso</p> </a> </div> </li> </ul> </div> </li> <li class="tp-m-soho-menu-item" data-id="home-switches"> <div class="tp-container-inner"> <i class="tp-m-soho-menu-expand"></i> <p>SOHO Switches</p> </div> <div class="tp-m-soho-lastmenu"> <ul class="tp-m-soho-lastmenu-list"> <li class="tp-m-soho-lastmenu-item"> <div class="tp-container-inner"> <a class="ga-click" data-vars-event-category="SOHO_Header-Menu_c-5-port-switches" data-vars-event-label="/co/home-networking/soho-switch/?filterby=4996" href="/co/home-networking/soho-switch/?filterby=4996"> <p class="tp-m-soho-lastmenu-title">5-Port Switches</p> </a> </div> </li> <li class="tp-m-soho-lastmenu-item"> <div class="tp-container-inner"> <a class="ga-click" data-vars-event-category="SOHO_Header-Menu_c-8-port-switches" data-vars-event-label="/co/home-networking/soho-switch/?filterby=5889" href="/co/home-networking/soho-switch/?filterby=5889"> <p class="tp-m-soho-lastmenu-title">8-Port Switches</p> </a> </div> </li> <li class="tp-m-soho-lastmenu-item"> <div class="tp-container-inner"> <a class="ga-click" data-vars-event-category="SOHO_Header-Menu_c-16-port-switches" data-vars-event-label="/co/home-networking/soho-switch/?filterby=5890" href="/co/home-networking/soho-switch/?filterby=5890"> <p class="tp-m-soho-lastmenu-title">16-Port Switches</p> </a> </div> </li> </ul> </div> </li> <li class="tp-m-soho-menu-item" data-id="mobile-wi-fi"> <div class="tp-container-inner"> <a class="ga-click" data-vars-event-category="SOHO_Header-Menu_mobile-wi-fi" data-vars-event-label="/co/home-networking/mifi/" href="/co/home-networking/mifi/"> <p>Wi-Fi Móvil</p> </a> </div> </li> <li class="tp-m-soho-menu-item" data-id="all-adapter"> <div class="tp-container-inner"> <i class="tp-m-soho-menu-expand"></i> <p>Adapters</p> </div> <div class="tp-m-soho-lastmenu"> <ul class="tp-m-soho-lastmenu-list"> <li class="tp-m-soho-lastmenu-item"> <div class="tp-container-inner"> <a class="ga-click" data-vars-event-category="SOHO_Header-Menu_adapters" data-vars-event-label="/co/home-networking/adapter/" href="/co/home-networking/adapter/"> <p class="tp-m-soho-lastmenu-title">Adaptadores</p> </a> </div> </li> <li class="tp-m-soho-lastmenu-item"> <div class="tp-container-inner"> <a class="ga-click" data-vars-event-category="SOHO_Header-Menu_high-power-adapters" data-vars-event-label="/co/home-networking/high-power-adapter/" href="/co/home-networking/high-power-adapter/"> <p class="tp-m-soho-lastmenu-title">Adaptadores de Alta Potencia</p> </a> </div> </li> </ul> </div> </li> <li class="tp-m-soho-menu-item" data-id="new-accessories"> <div class="tp-container-inner"> <i class="tp-m-soho-menu-expand"></i> <p>Accesorios</p> </div> <div class="tp-m-soho-lastmenu"> <ul class="tp-m-soho-lastmenu-list"> <li class="tp-m-soho-lastmenu-item"> <div class="tp-container-inner"> <a class="ga-click" data-vars-event-category="SOHO_Header-Menu_computer-accessories" data-vars-event-label="/co/home-networking/computer-accessory/" href="/co/home-networking/computer-accessory/"> <p class="tp-m-soho-lastmenu-title">Accesorios para Computadores</p> </a> </div> </li> <li class="tp-m-soho-lastmenu-item"> <div class="tp-container-inner"> <a class="ga-click" data-vars-event-category="SOHO_Header-Menu_mobile-accessories" data-vars-event-label="/co/home-networking/mobile-accessory/" href="/co/home-networking/mobile-accessory/"> <p class="tp-m-soho-lastmenu-title">Accesorios para Celulares</p> </a> </div> </li> <li class="tp-m-soho-lastmenu-item"> <div class="tp-container-inner"> <a class="ga-click" data-vars-event-category="SOHO_Header-Menu_entertainment--devices" data-vars-event-label="/co/home-networking/entertainment-device/" href="/co/home-networking/entertainment-device/"> <p class="tp-m-soho-lastmenu-title">Dispositivos de Entretenimiento</p> </a> </div> </li> </ul> </div> </li> </ul> <ul class="tp-m-soho-submenu-list"> <li class="tp-m-soho-menu-item" data-id="bulletin-wifi6"> <div class="tp-container-inner"> <a class="ga-click" data-vars-event-category="SOHO_Header-Menu_bulletin-wifi6" data-vars-event-label="/co/wifi6/" href="/co/wifi6/"> <p>Upgrade to WiFi 6</p> </a> </div> </li> <li class="tp-m-soho-menu-item" data-id="bulletin-homecare"> <div class="tp-container-inner"> <a class="ga-click" data-vars-event-category="SOHO_Header-Menu_bulletin-homecare" data-vars-event-label="/co/homecare/" href="/co/homecare/"> <p>HomeCare</p> </a> </div> </li> <li class="tp-m-soho-menu-item" data-id="bulletin-onemesh"> <div class="tp-container-inner"> <a class="ga-click" data-vars-event-category="SOHO_Header-Menu_bulletin-onemesh" data-vars-event-label="/co/onemesh/" href="/co/onemesh/"> <p>OneMesh</p> </a> </div> </li> <li class="tp-m-soho-menu-item" data-id="bulletin-setup-video"> <div class="tp-container-inner"> <a class="ga-click" data-vars-event-category="SOHO_Header-Menu_bulletin-setup-video" data-vars-event-label="/co/support/setup-video/" href="/co/support/setup-video/"> <p>Setup Videos</p> </a> </div> </li> </ul> </div> </li> <li class="tp-m-soho-menu-item" data-id="function-support"> <div class="tp-container-inner"> <i class="tp-m-soho-menu-expand"></i> <p>Soporte</p> </div> <div class="tp-m-soho-submenu"> <div class="tp-m-soho-submenu-back"> <div class="tp-container-inner"> <i class="tp-m-soho-menu-expand tp-m-soho-menu-expand-back"></i> <p>Atrás</p> </div> </div> <ul class="tp-m-soho-submenu-list"> <li class="tp-m-soho-menu-item" data-id="function-all-support"> <div class="tp-container-inner"> <a class="ga-click" data-vars-event-category="SOHO_Header-Menu_function-all-support" data-vars-event-label="https://www.tp-link.com/co/support/replacement-warranty/" href="https://www.tp-link.com/co/support/replacement-warranty/"> <p>Garantías</p> </a> </div> </li> <li class="tp-m-soho-menu-item" data-id="function-download-center"> <div class="tp-container-inner"> <a class="ga-click" data-vars-event-category="SOHO_Header-Menu_function-download-center" data-vars-event-label="/co/support/download/" href="/co/support/download/"> <p>Descargas</p> </a> </div> </li> <li class="tp-m-soho-menu-item" data-id="function-faqs"> <div class="tp-container-inner"> <a class="ga-click" data-vars-event-category="SOHO_Header-Menu_function-faqs" data-vars-event-label="/co/support/faq/" href="/co/support/faq/"> <p>Preguntas más Frecuentes</p> </a> </div> </li> <li class="tp-m-soho-menu-item" data-id="function-forum"> <div class="tp-container-inner"> <a class="ga-click" data-vars-event-category="SOHO_Header-Menu_function-forum" data-vars-event-label="https://community.tp-link.com/mx" href="https://community.tp-link.com/mx"> <p>Foro de Soporte Técnico</p> </a> </div> </li> <li class="tp-m-soho-menu-item" data-id="function-tech-support"> <div class="tp-container-inner"> <a class="ga-click" data-vars-event-category="SOHO_Header-Menu_function-tech-support" data-vars-event-label="/co/support/contact-technical-support/" href="/co/support/contact-technical-support/"> <p>Contactar a Asistencia Técnica</p> </a> </div> </li> <li class="tp-m-soho-menu-item" data-id="function-comp-list"> <div class="tp-container-inner"> <a class="ga-click" data-vars-event-category="SOHO_Header-Menu_function-comp-list" data-vars-event-label="/co/support/compatibility-list/" href="/co/support/compatibility-list/"> <p>Lista de Compatibilidad</p> </a> </div> </li> <li class="tp-m-soho-menu-item" data-id="function-emulators"> <div class="tp-container-inner"> <a class="ga-click" data-vars-event-category="SOHO_Header-Menu_function-emulators" data-vars-event-label="/co/support/emulator/" href="/co/support/emulator/"> <p>Simulador TP-Link</p> </a> </div> </li> <li class="tp-m-soho-menu-item" data-id="function-gpl-code"> <div class="tp-container-inner"> <a class="ga-click" data-vars-event-category="SOHO_Header-Menu_function-gpl-code" data-vars-event-label="/co/support/gpl-code/" href="/co/support/gpl-code/"> <p>Centro de Códigos GPL</p> </a> </div> </li> <li class="tp-m-soho-menu-item" data-id="function-agile"> <div class="tp-container-inner"> <a class="ga-click" data-vars-event-category="SOHO_Header-Menu_function-agile" data-vars-event-label="https://agile.tp-link.com/co" href="https://agile.tp-link.com/co"> <p>Agile ACS<br>Agile Config 2.0</p> </a> </div> </li> </ul> </div> </li> <li class="tp-m-soho-menu-item" data-id="smart-home"> <div class="tp-container-inner"> <i class="tp-m-soho-menu-expand"></i> <p>Hogar Inteligente</p> </div> <div class="tp-m-soho-submenu"> <div class="tp-m-soho-submenu-back"> <div class="tp-container-inner"> <i class="tp-m-soho-menu-expand tp-m-soho-menu-expand-back"></i> <p>Atrás</p> </div> </div> <ul class="tp-m-soho-submenu-list"> <li class="tp-m-soho-menu-item" data-id="cloud-cameras"> <div class="tp-container-inner"> <a class="ga-click" data-vars-event-category="SOHO_Header-Menu_cloud-cameras" data-vars-event-label="/co/home-networking/cloud-camera/" href="/co/home-networking/cloud-camera/"> <p>Cámaras Cloud</p> </a> </div> </li> <li class="tp-m-soho-menu-item" data-id="smart-plugs"> <div class="tp-container-inner"> <a class="ga-click" data-vars-event-category="SOHO_Header-Menu_smart-plugs" data-vars-event-label="/co/home-networking/smart-plug/" href="/co/home-networking/smart-plug/"> <p>Contactos Inteligentes</p> </a> </div> </li> <li class="tp-m-soho-menu-item" data-id="smart-bulbs"> <div class="tp-container-inner"> <a class="ga-click" data-vars-event-category="SOHO_Header-Menu_smart-bulbs" data-vars-event-label="/co/home-networking/smart-bulb/" href="/co/home-networking/smart-bulb/"> <p>Bombillos inteligentes</p> </a> </div> </li> <li class="tp-m-soho-menu-item" data-id="smart-thermostat"> <div class="tp-container-inner"> <a class="ga-click" data-vars-event-category="SOHO_Header-Menu_smart-thermostat" data-vars-event-label="/co/home-networking/smart-thermostat/" href="/co/home-networking/smart-thermostat/"> <p>Smart Thermostat</p> </a> </div> </li> <li class="tp-m-soho-menu-item" data-id="smart-robot-vacuum"> <div class="tp-container-inner"> <a class="ga-click" data-vars-event-category="SOHO_Header-Menu_smart-robot-vacuum" data-vars-event-label="/co/smart-home/all-robot-vacuum/" href="/co/smart-home/all-robot-vacuum/"> <p>Smart Robot Vacuums</p> </a> </div> </li> </ul> <ul class="tp-m-soho-submenu-list"> <li class="tp-m-soho-menu-item" data-id="bulletin-kasa"> <div class="tp-container-inner"> <a class="ga-click" data-vars-event-category="SOHO_Header-Menu_bulletin-kasa" data-vars-event-label="https://www.kasasmart.com/" href="https://www.kasasmart.com/"> <i class="tp-soho-sub-menu-item-icon"> </i> <p>Kasa Smart Home</p> </a> </div> </li> <li class="tp-m-soho-menu-item" data-id="bulletin-tapo"> <div class="tp-container-inner"> <a class="ga-click" data-vars-event-category="SOHO_Header-Menu_bulletin-tapo" data-vars-event-label="https://www.tapo.com/" href="https://www.tapo.com/"> <p>Tapo Smart</p> </a> </div> </li> </ul> </div> </li> <li class="tp-m-soho-menu-item" data-id="for-business"> <div class="tp-container-inner"> <i class="tp-m-soho-menu-expand"></i> <p>Negocios</p> </div> <div class="tp-m-soho-submenu"> <div class="tp-m-soho-submenu-back"> <div class="tp-container-inner"> <i class="tp-m-soho-menu-expand tp-m-soho-menu-expand-back"></i> <p>Atrás</p> </div> </div> <ul class="tp-m-soho-submenu-list"> <li class="tp-m-soho-menu-item" data-id="omada-cloud-sdn"> <div class="tp-container-inner"> <i class="tp-m-soho-menu-expand"></i> <p>Omada</p> </div> <div class="tp-m-soho-lastmenu"> <ul class="tp-m-soho-lastmenu-list"> <li class="tp-m-soho-lastmenu-item"> <div class="tp-container-inner"> <a class="ga-click" data-vars-event-category="SOHO_Header-Menu_omada-acces-points" data-vars-event-label="/co/business-networking/omada/wifi/" href="/co/business-networking/omada/wifi/"> <p class="tp-m-soho-lastmenu-title">WiFi</p> </a> </div> </li> <li class="tp-m-soho-lastmenu-item"> <div class="tp-container-inner"> <a class="ga-click" data-vars-event-category="SOHO_Header-Menu_omada-switch" data-vars-event-label="/co/business-networking/omada/switch/" href="/co/business-networking/omada/switch/"> <p class="tp-m-soho-lastmenu-title">Switches</p> </a> </div> </li> <li class="tp-m-soho-lastmenu-item"> <div class="tp-container-inner"> <a class="ga-click" data-vars-event-category="SOHO_Header-Menu_omada-router" data-vars-event-label="/co/business-networking/omada/router/" href="/co/business-networking/omada/router/"> <p class="tp-m-soho-lastmenu-title">Gateways</p> </a> </div> </li> <li class="tp-m-soho-lastmenu-item"> <div class="tp-container-inner"> <a class="ga-click" data-vars-event-category="SOHO_Header-Menu_omada-controllers" data-vars-event-label="/co/business-networking/omada/controller/" href="/co/business-networking/omada/controller/"> <p class="tp-m-soho-lastmenu-title">Controllers</p> </a> </div> </li> <li class="tp-m-soho-lastmenu-item"> <div class="tp-container-inner"> <a class="ga-click" data-vars-event-category="SOHO_Header-Menu_soho-smb-accessory" data-vars-event-label="/co/business-networking/omada/accessory/" href="/co/business-networking/omada/accessory/"> <p class="tp-m-soho-lastmenu-title">Accessories</p> </a> </div> </li> <li class="tp-m-soho-lastmenu-item"> <div class="tp-container-inner"> <a class="ga-click" data-vars-event-category="SOHO_Header-Menu_smb-href-omada-cloud-sdn-what" data-vars-event-label="/co/omada-sdn/" href="/co/omada-sdn/"> <p class="tp-m-soho-lastmenu-title">What is Omada?</p> </a> </div> </li> <li class="tp-m-soho-lastmenu-item"> <div class="tp-container-inner"> <a class="ga-click" data-vars-event-category="SOHO_Header-Menu_smb-href-omada-all-product" data-vars-event-label="/co/business-networking/all-omada/" href="/co/business-networking/all-omada/"> <p class="tp-m-soho-lastmenu-title">All Products</p> </a> </div> </li> </ul> </div> </li> <li class="tp-m-soho-menu-item" data-id="Suveillance"> <div class="tp-container-inner"> <i class="tp-m-soho-menu-expand"></i> <p>VIGI</p> </div> <div class="tp-m-soho-lastmenu"> <ul class="tp-m-soho-lastmenu-list"> <li class="tp-m-soho-lastmenu-item"> <div class="tp-container-inner"> <a class="ga-click" data-vars-event-category="SOHO_Header-Menu_soho-vigi-what-is-vigi" data-vars-event-label="https://www.vigi.com/co/vigi/about-vigi/" href="https://www.vigi.com/co/vigi/about-vigi/"> <p class="tp-m-soho-lastmenu-title">What is VIGI?</p> </a> </div> </li> <li class="tp-m-soho-lastmenu-item"> <div class="tp-container-inner"> <a class="ga-click" data-vars-event-category="SOHO_Header-Menu_vigi-network-camera" data-vars-event-label="https://www.vigi.com/co/business-networking/vigi-network-camera/" href="https://www.vigi.com/co/business-networking/vigi-network-camera/"> <p class="tp-m-soho-lastmenu-title">Cameras</p> </a> </div> </li> <li class="tp-m-soho-lastmenu-item"> <div class="tp-container-inner"> <a class="ga-click" data-vars-event-category="SOHO_Header-Menu_vigi-network-video-recorder" data-vars-event-label="https://www.vigi.com/co/business-networking/vigi-network-video-recorder/" href="https://www.vigi.com/co/business-networking/vigi-network-video-recorder/"> <p class="tp-m-soho-lastmenu-title">Video Recorders</p> </a> </div> </li> <li class="tp-m-soho-lastmenu-item"> <div class="tp-container-inner"> <a class="ga-click" data-vars-event-category="SOHO_Header-Menu_soho-smb-surveillance-accessory" data-vars-event-label="https://www.vigi.com/co/business-networking/vigi-accessory/" href="https://www.vigi.com/co/business-networking/vigi-accessory/"> <p class="tp-m-soho-lastmenu-title">Accessories</p> </a> </div> </li> <li class="tp-m-soho-lastmenu-item"> <div class="tp-container-inner"> <a class="ga-click" data-vars-event-category="SOHO_Header-Menu_soho-smb-surveillance-software-service" data-vars-event-label="https://www.vigi.com/co/business-networking/vigi-software-service/" href="https://www.vigi.com/co/business-networking/vigi-software-service/"> <p class="tp-m-soho-lastmenu-title">Software Service</p> </a> </div> </li> <li class="tp-m-soho-lastmenu-item"> <div class="tp-container-inner"> <a class="ga-click" data-vars-event-category="SOHO_Header-Menu_smb-href-vigi-all-product" data-vars-event-label="https://www.vigi.com/co/business-networking/all-vigi-surveillance/" href="https://www.vigi.com/co/business-networking/all-vigi-surveillance/"> <p class="tp-m-soho-lastmenu-title">All Products</p> </a> </div> </li> </ul> </div> </li> <li class="tp-m-soho-menu-item" data-id="soho-soho-networking"> <div class="tp-container-inner"> <i class="tp-m-soho-menu-expand"></i> <p>SOHO Networking</p> </div> <div class="tp-m-soho-lastmenu"> <ul class="tp-m-soho-lastmenu-list"> <li class="tp-m-soho-lastmenu-item"> <div class="tp-container-inner"> <a class="ga-click" data-vars-event-category="SOHO_Header-Menu_soho-soho-switch" data-vars-event-label="/co/business-networking/all-soho-switch/" href="/co/business-networking/all-soho-switch/"> <p class="tp-m-soho-lastmenu-title">Switches</p> </a> </div> </li> <li class="tp-m-soho-lastmenu-item"> <div class="tp-container-inner"> <a class="ga-click" data-vars-event-category="SOHO_Header-Menu_soho-soho-safestream-router" data-vars-event-label="/co/business-networking/soho-router/" href="/co/business-networking/soho-router/"> <p class="tp-m-soho-lastmenu-title">Load Balance Gateways</p> </a> </div> </li> <li class="tp-m-soho-lastmenu-item"> <div class="tp-container-inner"> <a class="ga-click" data-vars-event-category="SOHO_Header-Menu_soho-soho-pharos-wireless-bridge" data-vars-event-label="/co/business-networking/all-pharos-wireless-bridge/" href="/co/business-networking/all-pharos-wireless-bridge/"> <p class="tp-m-soho-lastmenu-title">Pharos Wireless Bridges</p> </a> </div> </li> </ul> </div> </li> </ul> </div> </li> <li class="tp-m-soho-menu-item" data-id="for-service-provider"> <div class="tp-container-inner"> <i class="tp-m-soho-menu-expand"></i> <p>Proveedor de Servicios</p> </div> <div class="tp-m-soho-submenu"> <div class="tp-m-soho-submenu-back"> <div class="tp-container-inner"> <i class="tp-m-soho-menu-expand tp-m-soho-menu-expand-back"></i> <p>Atrás</p> </div> </div> <ul class="tp-m-soho-submenu-list"> <li class="tp-m-soho-menu-item" data-id="powerline-adapter"> <div class="tp-container-inner"> <a class="ga-click" data-vars-event-category="SOHO_Header-Menu_powerline-adapter" data-vars-event-label="https://www.tp-link.com/co/service-provider/powerline-adapter/" href="https://www.tp-link.com/co/service-provider/powerline-adapter/"> <p>GPON</p> </a> </div> </li> <li class="tp-m-soho-menu-item" data-id="dsl"> <div class="tp-container-inner"> <a class="ga-click" data-vars-event-category="SOHO_Header-Menu_dsl" data-vars-event-label="/service-provider/dsl-router/" href="/service-provider/dsl-router/"> <p>MESH</p> </a> </div> </li> <li class="tp-m-soho-menu-item" data-id="sp-wifi-router"> <div class="tp-container-inner"> <a class="ga-click" data-vars-event-category="SOHO_Header-Menu_sp-wifi-router" data-vars-event-label="/co/service-provider/wifi-router/" href="/co/service-provider/wifi-router/"> <p>Wi-Fi Router</p> </a> </div> </li> <li class="tp-m-soho-menu-item" data-id="sp-switches"> <div class="tp-container-inner"> <i class="tp-m-soho-menu-expand"></i> <p>Switches</p> </div> <div class="tp-m-soho-lastmenu"> <ul class="tp-m-soho-lastmenu-list"> <li class="tp-m-soho-lastmenu-item"> <div class="tp-container-inner"> <a class="ga-click" data-vars-event-category="SOHO_Header-Menu_isp-managed-switches" data-vars-event-label="/co/service-provider/managed-switch/" href="/co/service-provider/managed-switch/"> <p class="tp-m-soho-lastmenu-title">Managed Switches</p> </a> </div> </li> <li class="tp-m-soho-lastmenu-item"> <div class="tp-container-inner"> <a class="ga-click" data-vars-event-category="SOHO_Header-Menu_isp-smart-switches" data-vars-event-label="/co/service-provider/smart-switch/" href="/co/service-provider/smart-switch/"> <p class="tp-m-soho-lastmenu-title">Smart Switches</p> </a> </div> </li> <li class="tp-m-soho-lastmenu-item"> <div class="tp-container-inner"> <a class="ga-click" data-vars-event-category="SOHO_Header-Menu_isp-unmanaged-switchess" data-vars-event-label="/co/service-provider/unmanaged-switch/" href="/co/service-provider/unmanaged-switch/"> <p class="tp-m-soho-lastmenu-title">Unmanaged Switches</p> </a> </div> </li> <li class="tp-m-soho-lastmenu-item"> <div class="tp-container-inner"> <a class="ga-click" data-vars-event-category="SOHO_Header-Menu_isp-accessories" data-vars-event-label="/co/service-provider/switch-accessory/" href="/co/service-provider/switch-accessory/"> <p class="tp-m-soho-lastmenu-title">Accessories</p> </a> </div> </li> </ul> </div> </li> <li class="tp-m-soho-menu-item" data-id="business-wireless"> <div class="tp-container-inner"> <a class="ga-click" data-vars-event-category="SOHO_Header-Menu_business-wireless" data-vars-event-label="/co/service-provider/business-wireless/" href="/co/service-provider/business-wireless/"> <p>Business Wireless</p> </a> </div> </li> </ul> <ul class="tp-m-soho-submenu-list"> <li class="tp-m-soho-menu-item" data-id="bulletin-tauc"> <div class="tp-container-inner"> <a class="ga-click" data-vars-event-category="SOHO_Header-Menu_bulletin-tauc" data-vars-event-label="/co/tauc/" href="/co/tauc/"> <i class="tp-soho-sub-menu-item-icon"> </i> <p>TP-Link Aginet Unified Cloud (TAUC)</p> </a> </div> </li> <li class="tp-m-soho-menu-item" data-id="bulletin-servicer-provider"> <div class="tp-container-inner"> <a class="ga-click" data-vars-event-category="SOHO_Header-Menu_bulletin-servicer-provider" data-vars-event-label="https://service-provider.tp-link.com/" href="https://service-provider.tp-link.com/"> <p>Service Provider</p> </a> </div> </li> <li class="tp-m-soho-menu-item" data-id="bulletin-agile-solution"> <div class="tp-container-inner"> <a class="ga-click" data-vars-event-category="SOHO_Header-Menu_bulletin-agile-solution" data-vars-event-label="https://www.tp-link.com/co/landing/agile-solution/" href="https://www.tp-link.com/co/landing/agile-solution/"> <p>Agile Solutions</p> </a> </div> </li> </ul> </div> </li> </ul> <ul class="tp-m-soho-brand"> <div class="tp-top-brand"> <ul class="tp-top-brand-list"> <li class="tp-top-list-item tp-top-brand-item"> <a aria-label="tapo Website" class="ga-click tp-top-link tp-top-logo icon-upper-menu-tapo" data-vars-event-category="SOHO_Header-Brand_tapo" data-vars-event-label="https://www.tapo.com/co/" href="https://www.tapo.com/co/">tapo</a> </li> <li class="tp-top-list-item tp-top-brand-item"> <a aria-label="omada Website" class="ga-click tp-top-link tp-top-logo icon-upper-menu-omada" data-vars-event-category="SOHO_Header-Brand_omada" data-vars-event-label="https://www.omadanetworks.com/co/" href="https://www.omadanetworks.com/co/">omada</a> </li> </ul> </div> </ul> </nav> </div> </div> <script> if(typeof tp !== 'undefined'){ tp.searchSuggest("/co/search-suggest.html?q={keywords}&category=soho", $(".tp-soho-header .tp-soho-form"), "tp-soho-form-suggest"); tp.searchSuggest("/co/search-suggest.html?q={keywords}&category=soho", $(".tp-soho-header .tp-m-soho-form"), "tp-m-soho-form-suggest"); } $(function () { var $header = $(".tp-soho-header").after("<div id='headerContainer-curtain'></div>"); var $li = $header.find(".tp-soho-nav-li"); var $item = $li.find(".tp-soho-sub-item-text"); /* $li.on("mouseenter", function () { $(this).children(".tp-soho-sub-nav").slideDown(); }).on("mouseleave", function () { $(this).children(".tp-soho-sub-nav").hide(); }); */ var resizeNum = function () { var t = -1; $li.show().each(function(){ if(t < 0){ t = $(this).offset().top; }else if($(this).offset().top > t + 1){ $(this).hide(); }else{ $(this).show(); } }) }; resizeNum(); $(window).on("resize", resizeNum); $header.find(".stop-propagation").on("click", function (e) { e.stopPropagation(); }) $header.find(".tp-soho-search-box-icon").on("click", function (e) { e.preventDefault(); e.stopPropagation(); $(window).scrollTop(0); $("html").addClass("fixed"); $header.addClass("active"); $header.find(".tp-soho-form-input").focus(); }) $header.find(".tp-soho-form-close").on("click", function () { $header.removeClass("active"); $("html").removeClass("fixed"); }) var $mSearch = $header.find(".tp-m-soho-search"); var $mSearchIcon = $header.find(".tp-m-soho-action .tp-m-soho-search-icon"); var $mMenu = $header.find(".tp-m-soho-menu"); var $mMenuIcon = $header.find(".tp-m-soho-action .tp-m-soho-menu-icon"); var $mMenuItem = $mMenu.find(".tp-m-soho-menu-list>.tp-m-soho-menu-item"); var $mSubMenuItem = $mMenu.find(".tp-m-soho-submenu-list .tp-container-inner"); $mMenuIcon.on("click", function (e) { e.stopPropagation(); if($(this).hasClass("active")){ $("html").removeClass("fixed"); }else{ $(window).scrollTop(0); $("html").addClass("fixed"); } $mSearchIcon.removeClass("active"); $mSearch.hide(); $(this).toggleClass("active"); $mMenu.slideToggle(200, function () { $mMenu.removeClass("active"); $mMenu.height($(window).height() - $mMenu.offset().top); }); }) $mSearchIcon.on("click", function (e) { e.preventDefault(); e.stopPropagation(); if($(this).hasClass("active")){ $("html").removeClass("fixed"); }else{ $(window).scrollTop(0); $("html").addClass("fixed"); } $mMenuIcon.removeClass("active"); $mMenu.hide().removeClass("active").find(".active").removeClass("active"); $mMenu.find(".tp-m-soho-lastmenu").hide(); $(this).toggleClass("active"); $mSearch.slideToggle(200, function () { $mSearch.find(".tp-m-soho-form-input").val(''); $mSearch.find(".tp-m-soho-form-suggest").empty(); if ($mSearchIcon.hasClass("active")) { $mSearch.find(".tp-m-soho-form-input").focus(); } }); }) $mMenu.find(".tp-m-soho-submenu-back").on("click", function (e) { e.stopPropagation(); $mMenu.removeClass("active").find(".tp-m-soho-submenu-list .active").removeClass("active"); $mMenu.find(".tp-m-soho-lastmenu").hide(); }) $mMenuItem.on("click", function (e) { e.stopPropagation(); $(this).addClass("active").siblings().removeClass("active"); $(this).find(".tp-m-soho-submenu").length && $mMenu.addClass("active"); }) $mSubMenuItem.on("click", function (e) { e.stopPropagation(); $(this).next(".tp-m-soho-lastmenu").slideToggle(200).parent().toggleClass("active").siblings().removeClass("active").find(".tp-m-soho-lastmenu").slideUp(); }) $(document).on("click", function () { $header.removeClass("active"); $mSearchIcon.removeClass("active"); $mSearch.hide(); $mSearch.find(".tp-m-soho-form-input").val(''); $mSearch.find(".tp-m-soho-form-suggest").empty(); $("html").removeClass("fixed"); }) }) </script> <script> $(function () { //头部的跳转按钮，用于跳过header。主要解决的是希望键盘用户不要重复看到导航栏 $('.skip-to-main-button').on('click', function () { var headerContainer = $('#headerContainer'); if (headerContainer.length) { // 检查是否存在 #headerContainer var nextFocusableElement = findFirstFocusableElement(headerContainer.nextAll()); if (nextFocusableElement) { nextFocusableElement.focus(); // 聚焦第一个可聚焦的元素 } else { console.log('没有找到可聚焦的元素'); } } }); function findFirstFocusableElement (elements) { for (var i = 0; i < elements.length; i++) { var element = $(elements[i]); if (element.is(':input, a, button, [tabindex], [contenteditable="true"]')) { return element; // 返回第一个可聚焦的元素 } var childFocusableElement = findFirstFocusableElement(element.children()); if (childFocusableElement) { return childFocusableElement; // 返回子元素中的第一个可聚焦的元素 } } return null; // 如果没有找到可聚焦的元素，返回 null } }); //底部subscribe旁边提示按钮的ada适配 $(function () { var followTitle = $('.tp-follow-title'); var followIcon = followTitle.find('.tp-follow-icon') var followTip = followTitle.find('tp-follow-tip') followIcon.on('click', function () { if (followTitle.hasClass('active')) { followTitle.removeClass('active'); } else { followTitle.addClass('active'); followTip.focus() } }) }) //监听导航栏的hover，当检测到这个区域被hover或者focus的时候就打开 $(function () { $('.tp-soho-nav-li .arrow-img').on('keydown', function (event) { if (event.key === 'Enter') { // 获取当前按钮的父元素 var parentLi = $(this).closest('.tp-soho-nav-li'); $('.tp-soho-nav-li').not(parentLi).removeClass('active'); // 触发 mouseenter 事件 parentLi.addClass('active'); } }); $('.tp-soho-nav-li .arrow-img').on('click', function () { // 获取当前按钮的父元素 var parentLi = $(this).closest('.tp-soho-nav-li'); $('.tp-soho-nav-li').not(parentLi).removeClass('active'); // 触发 mouseenter 事件 parentLi.addClass('active'); }); // 获取导航栏元素 var navBar = $('.tp-soho-nav-li'); // 添加鼠标悬停事件监听器 navBar.on('mouseover', function (event) { openNavBar($(this)); }); // 定义打开导航栏的函数 function openNavBar (parentLi) { // 移除其他导航项的 active 类 $('.tp-soho-nav-li').not(parentLi).removeClass('active'); // 添加当前导航项的 active 类 parentLi.addClass('active'); } // 添加鼠标悬停事件监听器 navBar.on('mouseout', function (event) { $(this).removeClass('active'); }); var navBarItemm = $('.tp-soho-sub-nav'); // 可选：添加鼠标离开事件监听器以关闭导航栏 navBarItemm.on('mouseout', function (event) { closeNavBar($(this)); }); // 定义关闭导航栏的函数 function closeNavBar (currentTarget) { // 移除 active 类 const parentLi = currentTarget.closest('.tp-soho-nav-li'); parentLi.removeClass('active'); } var offNavTab = true; $('.page-content-wrapper').on('keydown', function (event) { var activeElement = document.activeElement; if (event.key === 'Tab') { if (!$(activeElement).closest('.tp-soho-nav-box').length) { if (!offNavTab) { offNavTab = true; $('.tp-soho-nav-li').removeClass('active'); } } else if ($(activeElement).closest('.tp-soho-nav-box').length) { offNavTab = false } } else if (event.key === 'Escape') { // 找到最近的 .tp-soho-nav-li 元素并设置焦点 var closestNavItem = $(activeElement).closest('.tp-soho-nav-li'); console.log(closestNavItem) closestNavItem.removeClass('active') if (closestNavItem.length) { closestNavItem.find('#tp-ada-hiddenButton').focus(); } else { // 如果没有找到最近的 .tp-soho-nav-li，可以设置默认的导航项 navBar.focus(); } } }); }) </script> </header> <div id="tpBody"> <div class="wrapperBox"> <div id="tpBanner"> <img alt="TP-LINK Replacement & Warranty Banner" src="https://static.tp-link.com/resources/images/banners/support.jpg"> </div> <div id="tpContent"> <div id="tpContentCol"> <div class="title"> <h1>Política general de garantías TP-LINK</h1> </div> </div> <div class="content" id='rma'> <p style="text-align: left;"><strong>Objetivo:</strong><br /> Para TP-Link Colombia es fundamental lograr eficiencia en la respuesta a sus clientes durante la venta y posventa de los productos, para asegurar su satisfacción y la atención de su derecho a la garantía legal, dando cumplimiento a las normas de Protección al Consumidor, entre ellas la Ley 1480 de 2011 y sus Decretos Reglamentarios, principalmente el Decreto 0735 de 2013 y el Decreto 0587 de 2016.</p> <p>TP-Link establece el presente documento para reglamentar los principios, procedimientos, requerimientos, responsabilidades, parámetros básicos, y canales de comunicación para la atención de las garantías de los productos a la venta en cualquiera de nuestros canales de distribución.</p> <p><strong>Alcance: </strong><br /> Productos adquiridos en el territorio colombiano de la marca TP-Link en cualquiera de nuestros canales de distribución (Equipos registrados en las bases de datos de declaración e importación nacionales).</p> <p><strong>Trámite de la garantía:</strong></p> <ol> <li>Se presenta la descripción del trámite de garantía: <ol> <li><strong>Solicitud de garantía</strong>:<br /> Para iniciar el trámite de garantía el cliente tiene la posibilidad de:<br />   <ul> <li>Llamar a la línea de soporte técnico desde una línea fija habilitada para este fin en Bogotá: 6012542690 o gratis desde cualquier lugar del país: 01 8000 113 646.  Enviar correo electrónico al buzón Support.co@tp-link.com.</li> <li>Llenar formulario publicado en la página https://www.tp-link.com/co/support/contact-technical-support/ en la sección referente a correo electrónico.</li> <li>Chat a través de nuestra página web https://www.tp-link.com/co/</li> <li>Una vez se haya realizado los anteriores puntos enviar el(los) equipo(s) directamente a nuestras instalaciones indicado en el pie de página, junto con la factura o prueba de compra y todos los accesorios originales para el proceso de validación técnica. Es necesario que el serial del(los) equipo(s) se encuentre(n) impreso(s) en el documento de manera legible para continuar con el proceso, en el caso de los adaptadores USB que no cuentan con el serial adherido al producto debe ser enviado con la caja donde se evidencie el serial, así mismo enviar información clara de la razón por la que solicita la garantía incluyendo los detalles de la posible falla.<br />  </li> </ul> </li> <li><strong>Diagnóstico</strong><br /> En el caso en el que el reporte se realice por medio de nuestra línea de soporte y si la falla no se puede validar en la línea o el distribuidor no recibe las unidades, el cliente debe enviar el equipo a nuestras oficinas ubicadas en Bogotá, en la Autopista Medellín Km 1,5 vía parque la Florida, Centro Empresarial Terrapuerto - Bodega 45 en horario de 9:00 am a 11:00m y de 2:00 pm a 4:00 pm en días hábiles.</li> <li><strong>Aplicación o no de garantía</strong><br /> Según el diagnostico descrito, se determinará si aplica o no a garantía de la siguiente manera:<br />   <ul> <li>Si aplica a garantía y según el caso: </li> <li>Posterior al diagnóstico realizado por nuestro departamento de postventa y a la identificación de que aplica a garantía según sea el caso, se le asignará al cliente un número de cambio.</li> <li>El cliente debe enviar el (los) equipo (s) relacionados en la falla reportada junto con: <ul> <li>Factura o prueba de compra legal que cuente con NIT y fecha de expedición con número serial legible.</li> <li>Descripción de la falla.</li> <li>Número de cambio asignado por nuestro personal.</li> <li>El tiempo de respuesta está definido en 15 días hábiles, este tiempo inicia desde el momento de la recepción de la(s) unidad(es) en nuestras oficinas.</li> <li>Si no aplica a garantía se retornará la(s) misma(s) unidad(es) a la dirección de remitente del cliente, con las pruebas que fueron realizadas.<br />  </li> </ul> </li> </ul> </li> </ol> </li> </ol> <p><strong>Otras consideraciones:</strong></p> <ol> <li><strong>Exclusiones de garantía:</strong><br /> Los equipos estarán excluidos de garantía cuando:<br /> <br /> • El tiempo transcurrido desde su compra exceda el tiempo de garantía establecido en la marquilla de la caja del producto. El tiempo de compra del producto será verificado con la factura de compra del mismo.<br /> • Cuando en el producto se evidencie la presencia de insectos o gérmenes, los cuales impiden la manipulación del producto y posiblemente generen contagio o riesgo para la salud.<br /> • Se reporte una falla relacionada con:<br /> • Desgaste normal del equipo.<br /> • Defectos y daños debidos a que el equipo se utilice de manera distinta a la que fue diseñado.<br /> • Cualquier desmontaje, actualización, reparación o modificación no autorizada que se lleve a cabo.<br /> • Uso indebido, abuso, negligencia o accidentes causados.<br /> • Defectos o daños debido a derrames de alimentos o líquidos, corrosión, óxido o el uso de voltaje inadecuado.<br /> • Rasguños o daños, en las superficies de plástico y en todas las demás partes expuestas externamente, que se deben al uso normal del cliente.<br /> • Si el número de serie o la garantía del equipo ha sido desfigurado o eliminado.<br /> • Si cualquier término contenido en esta garantía ha sido alterado o modificado de cualquier manera sin el consentimiento previo por escrito de TP-Link Colombia.<br /> • Sin factura o prueba de compra</li> <li><strong>Casos especiales:</strong><br /> Cuando el cliente no posee factura o prueba de compra, o cuando esta no contiene la información legible:<br /> • El tiempo de inicio de garantía estará basado en nuestro registro del momento de fabricación, al margen del momento en el que el cliente haya adquirido el producto.<br /> • Se le sugerirá al cliente la solicitud la copia de la factura de venta al distribuidor.<br />  </li> </ol> <p>Esta garantía se aplica únicamente a los componentes de hardware del Producto y no se aplica a ningún software u otro equipo propiedad de TP-Link o de terceros para los que se proporciona un acuerdo de licencia de usuario final, declaraciones o exclusiones de garantía / garantías separadas o que se pretende aplicar.</p> <p>TP-Link no se hace responsable de los daños a los programas, datos o medios de almacenamiento extraíbles en los que no haga una copia de seguridad de sus datos. Por lo tanto, TP-Link recomienda al consumidor que respalde el contenido de su producto antes de entregarlo al centro autorizado de TP-Link. Con excepción de las garantías expresas establecidas anteriormente, TP-Link no otorga ninguna otra garantía, expresa o implícita, por ley o de otra manera, con respecto al Producto, aptitud para cualquier propósito o de otra manera. TP-Link no será responsable de la pérdida de uso del Producto, molestias, pérdidas u otros daños consecuentes, derivados del uso o incapacidad de usar el Producto o por el incumplimiento de cualquier garantía expresa o implícita. </p> </div> </div> <script type="text/javascript"> var xtcTpRmaContent = {}; xtcTpRmaContent.toggle = function (index, display) { var ids = ['box_1', 'box_2', 'box_3', 'box_4', 'box_5', 'box_6', 'box_7', 'box_8', 'box_9', 'box_10', 'box_11', 'box_12', 'box_13', 'box_14', 'box_15', 'box_16', 'box_17', 'box_18', 'box_19', 'box_20']; var o = document.getElementById(ids[index - 1]); var v = o.style.display; for (var i = 0; i < ids.length; i++) { var t = document.getElementById(ids[i]); if (t != null) t.style.display = 'none'; } if (o != null) { if (display == null) { o.style.display = (v == 'block') ? 'none' : 'block'; } else if (display == 0) o.style.display = 'none'; }; }; </script> </div> </div> <footer> <div id="tp-follow"> <div class="tp-container"> <div class="tp-container-inner"> <div class="tp-table tp-follow-container"> <div class="tp-table-row"> <div class="tp-table-cell tp-follow-left"> <div class="tp-follow-subscribe"> <h2 class="tp-follow-title">Subscription<i role="button" aria-label="Click to get tips" class="tp-follow-icon" tabindex="0"></i><span class="tp-follow-tip" tabindex="0">>TP-Link toma en serio su privacidad. Para obtener más detalles sobre las prácticas de privacidad de TP-Link, consulte la <a href="https://privacy.tp-link.com/web/official/privacy-policy?region=MX" target="_blank">Política de privacidad</a> de TP-Link.</span></h2> <form class="tp-follow-subscribe-form" method="post" action="/co/register-mailchimp.html" name="newsletter"> <div class="tp-follow-subscribe-line"> <div class="tp-follow-subscribe-text" aria-live="polite"> <input class="tp-follow-subscribe-input" id="tp-follow-subscribe-input" type="text" name="email" autocomplete="off" aria-label="Enter your email address to subscribe to TP-Link updates and receive exclusive deals and news." required=""> <label class="input-placeholder" for="tp-follow-subscribe-input"> <span>Dirección de correo</span> </label> <div class="input-error" > <span>Email Error</span> </div> </div> <button class="ga-click tp-follow-subscribe-btn" data-vars-event-category="Footer-Subscription"> Regístrate </button> </div> </form> <div class="hidden tp-follow-subscribe-tpl"> <form method="post"> <input type="hidden" name="email" value="" /> <input type="hidden" name="tags[]" value="SOHO" /> <p class="tp-follow-subscribe-receive"><i class="checkbox require"></i><span class="checkbox-text">Me gustaría estar al tanto de las novedades, actualizaciones de productos y promociones de TP-Link.</span></p> <p class="tp-follow-subscribe-privacy">Al completar este formulario, confirma que comprende y acepta nuestra <a href ="https://privacy.tp-link.com/web/official/privacy-policy?region=MX" target="_blank">Política de Privacidad</a> .</p> <div class="tp-follow-subscribe-recaptcha" data-lang="es-co">reCaptcha not verified</div> <p class="tp-follow-subscribe-submit"><button class="tp-follow-subscribe-signup">Regístrate</button></p> </form> </div> <script>(typeof tp !== 'undefined') && tp.subscription($("form.tp-follow-subscribe-form"), $(".tp-follow-subscribe-tpl").html());</script> </div> </div> <div class="tp-table-cell tp-follow-right"> <div class="tp-follow-social"> <h2 class="tp-follow-title">Síguenos</h2> <ul> <li class="tp-follow-social-item"> <a rel="noopener" aria-label="TP-Link www.facebook.com" data-vars-event-label="https://www.facebook.com/TP-LINK-761983707155807/" href="https://www.facebook.com/TP-LINK-761983707155807/" target="_blank" class="ga-click icon-social icon-facebook" data-vars-event-category="Footer-FollowUs_facebook">www.facebook.com</a> </li> <li class="tp-follow-social-item"> <a rel="noopener" aria-label="TP-Link www.instagram.com" data-vars-event-label="https://www.instagram.com/tplinkco/" href="https://www.instagram.com/tplinkco/" target="_blank" class="ga-click icon-social icon-youtube" data-vars-event-category="Footer-FollowUs_youtube">www.instagram.com</a> </li> </ul> </div> </div> </div> </div> </div> </div> </div> <div class="tp-footer"> <div class="tp-container"> <div class="tp-container-inner"> <div class="tp-footer-wrap clearfix footer-sub-nav"> <div class="tp-footer-menu"> <dl role="presentation"> <dt class="more"> <span>Acerca de Nosotros</span> </dt> <dd> <ul> <li> <a class="ga-click" aria-label="Perfil Corporativo" data-vars-event-category="Footer-Menu_about" data-vars-event-label="/co/about-us/corporate-profile/" href="/co/about-us/corporate-profile/">Perfil Corporativo</a> </li> <li> <a class="ga-click" aria-label="Contáctanos" data-vars-event-category="Footer-Menu_function-contact" data-vars-event-label="/co/about-us/contact/" href="/co/about-us/contact/">Contáctanos</a> </li> <li> <a class="ga-click" aria-label="Nuestro Compromiso con la Seguridad" data-vars-event-category="Footer-Menu_security-commitment" data-vars-event-label="/co/landing/security-commitment/" href="/co/landing/security-commitment/">Nuestro Compromiso con la Seguridad</a> </li> <li> <a class="ga-click" aria-label="Privacy Policy" data-vars-event-category="Footer-Menu_privacy" data-vars-event-label="https://privacy.tp-link.com/web/official/privacy-policy?region=CO" href="https://privacy.tp-link.com/web/official/privacy-policy?region=CO">Privacy Policy</a> </li> <li> <a class="ga-click" aria-label="Cookie Policy" data-vars-event-category="Footer-Menu_cookie-policy" data-vars-event-label="https://privacy.tp-link.com/web/cookie/policy" href="https://privacy.tp-link.com/web/cookie/policy">Cookie Policy</a> </li> </ul> </dd> </dl> <dl role="presentation"> <dt class="more"> <span>Prensa</span> </dt> <dd> <ul> <li> <a class="ga-click" aria-label="Noticias" data-vars-event-category="Footer-Menu_function-news" data-vars-event-label="/co/press/news/" href="/co/press/news/">Noticias</a> </li> <li> <a class="ga-click" aria-label="Premios" data-vars-event-category="Footer-Menu_awards" data-vars-event-label="/co/press/award/" href="/co/press/award/">Premios</a> </li> <li> <a class="ga-click" aria-label="Próxima Exhibición" data-vars-event-category="Footer-Menu_function-exhibition" data-vars-event-label="/co/press/exhibition/" href="/co/press/exhibition/">Próxima Exhibición</a> </li> </ul> </dd> </dl> <dl role="presentation"> <dt class="more"> <a class="ga-click" aria-label="Dónde Comprar" data-vars-event-category="Footer-Menu_function-whereToBuy" data-vars-event-label="/co/where-to-buy/" href="/co/where-to-buy/">Dónde Comprar</a> </dt> <dd> <ul> <li> <a class="ga-click" aria-label="Almacenes de Cadena" data-vars-event-category="Footer-Menu_retails" data-vars-event-label="/co/where-to-buy/#Almacenes-de-Cadena" href="/co/where-to-buy/#Almacenes-de-Cadena">Almacenes de Cadena</a> </li> <li> <a class="ga-click" aria-label="Tiendas en línea" data-vars-event-category="Footer-Menu_online-stores" data-vars-event-label="/co/where-to-buy/#Tiendas-en-línea" href="/co/where-to-buy/#Tiendas-en-línea">Tiendas en línea</a> </li> <li> <a class="ga-click" aria-label="Distribuidores" data-vars-event-category="Footer-Menu_distributors" data-vars-event-label="/co/where-to-buy/#Distribuidores" href="/co/where-to-buy/#Distribuidores">Distribuidores</a> </li> <li> <a class="ga-click" aria-label="Puntos de Venta" data-vars-event-category="Footer-Menu_resellers" data-vars-event-label="/co/where-to-buy/#Puntos-de-Venta" href="/co/where-to-buy/#Puntos-de-Venta">Puntos de Venta</a> </li> <li> <a class="ga-click" aria-label="Canales Especializados en SMB" data-vars-event-category="Footer-Menu_smb-partner-soho" data-vars-event-label="/co/where-to-buy/#Canales-Especializados-en-SMB" href="/co/where-to-buy/#Canales-Especializados-en-SMB">Canales Especializados en SMB</a> </li> </ul> </dd> </dl> <dl role="presentation"> <dt class="more"> <span>Learning Center</span> </dt> <dd> <ul> <li> <a class="ga-click" aria-label="Technology Library" data-vars-event-category="Footer-Menu_technology-library" data-vars-event-label="/co/learning-center/" href="/co/learning-center/">Technology Library</a> </li> </ul> </dd> </dl> </div> <div class="tp-footer-follow"> <ul> <li class="tp-footer-follow-item"> <a data-vars-event-category="Footer-Brand_tp-link" data-vars-event-label="https://www.tp-link.com/co/" href="https://www.tp-link.com/co/" class="ga-click tp-footer-follow-brand icon-footer-nav-right-tp-link" aria-label="tp-link"> <img src="https://static.tp-link.com/upload/menu/tp-link_20231205034128d.png" alt="tp-link" /> </a> </li> <li class="tp-footer-follow-item"> <a data-vars-event-category="Footer-Brand_tapo" data-vars-event-label="/co/home-networking/cloud-camera/" href="/co/home-networking/cloud-camera/" class="ga-click tp-footer-follow-brand icon-footer-nav-right-tapo" aria-label="tapo"> <img src="https://static.tp-link.com/upload/menu/tapo_20231205034542j.png" alt="tapo" /> </a> </li> <li class="tp-footer-follow-item"> <a data-vars-event-category="Footer-Brand_omada" data-vars-event-label="https://www.omadanetworks.com/co/" href="https://www.omadanetworks.com/co/" class="ga-click tp-footer-follow-brand icon-footer-nav-right-omada" aria-label="omada"> <img src="https://static.tp-link.com/upload/menu/omada_20231205034833a.png" alt="omada" /> </a> </li> </ul> </div> </div> <div class="tp-footer-wrap clearfix site-select-and-copyright"> <div class="copyright"> <p>©2025 TPLINK Colombia LTDA and its affiliated companies. All rights reserved.</p> </div> <div class="language"> <a data-vars-event-category="Footer-ChooseLocation" data-vars-event-label="/co/choose-your-location/" href="/co/choose-your-location/" class="site-select ga-click"> <i class="tp-global"></i> Colombia / Español</a> </div> </div> </div> </div> </div> </footer> <style> .tp-local-switcher{display:none;position:fixed;top:0;left:0;right:0;bottom:0;z-index:9999999;text-align:center;color:#36444B;} .tp-local-switcher:before{content:'';position:absolute;top:0;left:0;right:0;bottom:0;background:#000;opacity:0.4;filter:alpha(opacity=40)\9;} .tp-local-switcher:after{content:'';display:inline-block;vertical-align:middle;height:100%;} .tp-local-switcher .tp-local-content{position:relative;text-align:left;display:inline-block;vertical-align:middle;width:88%;max-width:680px;padding:50px 60px;background:#fff;border-radius:0.5em;box-sizing:border-box;} .tp-local-switcher .tp-local-title{font-size:20px;font-weight:400;line-height:1.3;} .tp-local-switcher .tp-local-tip{font-size:16px;font-weight:300;line-height:1.3;margin-top:10px;} .tp-local-switcher .tp-local-select{margin-top:20px;} .tp-local-switcher .tp-local-select>span{font-size:16px;font-weight:400;cursor:pointer;} .tp-local-switcher .tp-local-select>span+span{margin-left:24px;} .tp-local-switcher .tp-local-radio{width:18px;height:18px;border-radius:50%;border:1px solid #10C1D0;display:inline-block;position:relative;top:0.25em;margin-right:8px;} .tp-local-switcher.omada .tp-local-radio{border-color:#00a870;} .tp-local-switcher .selected .tp-local-radio:after{content:'';width:12px;height:12px;background:#10C1D0;position:absolute;top:0;left:0;right:0;bottom:0;margin:auto;border-radius:50%;} .tp-local-switcher.omada .selected .tp-local-radio:after{background:#00a870;} .tp-local-switcher .tp-local-handle{margin-top:30px;font-size:0;text-align:justify;text-justify:inter-ideograph;} .tp-local-switcher .tp-local-handle:after{content:'';display:inline-block;width:100%;} .tp-local-switcher .tp-local-btn{user-select:none;display:inline-block;width:48%;max-width:260px;font-size:18px;font-weight:400;line-height:44px;text-align:center;text-decoration:none;border-radius:44px;border:1px solid #10C1D0;color:#10C1D0;} .tp-local-switcher.omada .tp-local-btn{border-color:#00a870;color:#00a870;} .tp-local-switcher .tp-local-btn.tp-local-go{color:#fff;background:#10C1D0;} .tp-local-switcher.omada .tp-local-btn.tp-local-go{background:#00a870;} .tp-local-switcher .tp-local-close{border:none;color:transparent;position:absolute;top:25px;right:25px;width:1.5em;height:1.5em;cursor:pointer;background:url("data:image/png;base64,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") 50% 50% no-repeat;background-size:140%;} @media (max-width:736px){ .tp-local-switcher .tp-local-content{padding:30px 20px;} .tp-local-switcher .tp-local-title{font-size:18px;} .tp-local-switcher .tp-local-tip{font-size:14px;} .tp-local-switcher .tp-local-handle{margin-top:20px;} .tp-local-switcher .tp-local-btn{font-size:16px;line-height:40px;width:100%;box-sizing:border-box;max-width:none;} .tp-local-switcher .tp-local-btn+.tp-local-btn{margin-top:12px;} .tp-local-switcher .tp-local-close{width:16px;height:16px;top:12px;right:12px;} } </style> <div class="tp-local-switcher " tabindex="0"> <div class="tp-local-content"> <p class="tp-local-title">From Singapore?</p> <p class="tp-local-tip">Obtenga productos, eventos y servicios para su región.</p> <div class="tp-local-handle"> <a data-vars-event-category="Go-To-Location" data-vars-event-label="https://www.tp-link.com/sg/support/replacement-warranty/" href="https://www.tp-link.com/sg/support/replacement-warranty/" class="tp-local-btn tp-local-go ga-click">Ir</a> <a data-vars-event-category="Go-To-Other" data-vars-event-label="https://www.tp-link.com/co/choose-your-location/" href="https://www.tp-link.com/co/choose-your-location/" class="tp-local-btn tp-local-other ga-click">Otra opción</a> </div> <button class="tp-local-close ga-click" data-vars-event-category="Go-To-Close" data-vars-event-label="https://www.tp-link.com/co/">Close</button> </div> </div> <script> $(function(){ var cookieName = 'accepted_local_switcher'; if(typeof tp !== 'undefined' && tp.getCookie(cookieName) != '1'){ var $chooseLocation = $(".tp-local-switcher").fadeIn(); $chooseLocation.on("click", ".tp-local-close", function(){ (typeof tp !== 'undefined') && tp.setCookie(cookieName, '1', '/', 90); $chooseLocation.remove(); }) $chooseLocation.on("click", ".tp-local-select span", function(){ $(this).addClass("selected").siblings().removeClass("selected"); $chooseLocation.find(".tp-local-go").attr("href", $(this).attr("data-url")); }) } }) </script> <script> (function () { if(typeof $ !== 'function') return; var setClass = function () { var $body = $("body"); var width = $(window).width(); if (width <= 736 && !$body.hasClass("mobile-web")) { $body.addClass("mobile-web"); } else if (width > 736 && $body.hasClass("mobile-web")) { $body.removeClass("mobile-web"); } }; setClass(); $(window).on("resize", setClass); })(); var privacyAgree = 'He leído y acepto la <a href="https://privacy.tp-link.com/web/official/privacy-policy?region=MX" target="_blank">Política de Privacidad</a>'; var cookieAgree = 'Este sitio web utiliza cookies para mejorar la navegación en el sitio web, analizar las actividades en línea y tener la mejor experiencia de usuario posible en nuestro sitio web. Puedes oponerte al uso de cookies en cualquier momento. Puede encontrar más información en nuestra <a href="https://privacy.tp-link.com/web/official/privacy-policy?region=MX" target="_blank"> política de privacidad </a>. <a class="accept">No volver a mostrar</a>}'; var receiveNewsletter = 'Me gustaría estar al tanto de las novedades, actualizaciones de productos y promociones de TP-Link.}'; var privacyAgreeForNewsletter = 'Al completar este formulario, confirma que comprende y acepta nuestra <a href ="https://privacy.tp-link.com/web/official/privacy-policy?region=MX" target="_blank">Política de Privacidad</a> .}'; </script> <script> var script = document.createElement('script'); script.async = true; script.src = 'https://guest.herodash.ai/chat.js?token=661f7bec0e936bdc6fe6c94e9e17d62a&timesMap=' + Math.random(); document.head.appendChild(script); </script> <script> typeof tp != 'undefined' && tp.fixedView.add({ position: 'center', dom: '', priority: 99999, cookieName: 'accepted_local_switcher' }); if(!(/modeltype=/i.test(location.search) || /type=iframe/.test(location.search)) && typeof tp != 'undefined'){ tp.fixedView.show() } </script><div style="display:none"> <div class="tp-cookie-tpl"> <div class="w-container"> <div class="tp-cookie-left"> <p>Este sitio web utiliza cookies para mejorar la navegación en el sitio web, analizar las actividades en línea y tener la mejor experiencia de usuario posible en nuestro sitio web. Puedes oponerte al uso de cookies en cualquier momento. Puede encontrar más información en nuestra <a href="https://privacy.tp-link.com/web/official/privacy-policy?region=MX" target="_blank"> política de privacidad </a>. <a class="accept">No volver a mostrar</a></p> </div> <div class="tp-cookie-right"> <button class="tp-cookie-btn tp-cookie-choose">Cookie Settings</button> <button class="tp-cookie-btn tp-cookie-accept-all active">Accept All Cookies</button> </div> </div> </div> <div class="tp-cookie-dialog-tpl"> <div class="tp-cookie-title"><p>Este sitio web utiliza cookies para mejorar la navegación en el sitio web, analizar las actividades en línea y tener la mejor experiencia de usuario posible en nuestro sitio web. Puedes oponerte al uso de cookies en cualquier momento. Puede encontrar más información en nuestra <a href="https://privacy.tp-link.com/web/official/privacy-policy?region=MX" target="_blank"> política de privacidad </a>. <a class="accept">No volver a mostrar</a></p></div> <div class="tp-cookie-item" data-name="tp_privacy_base"> <i class="checkbox checked"></i> <div class="checkbox-text"> <p class="tp-cookie-item-title">Basic Cookies</p> <div class="tp-cookie-item-desc"><p>These cookies are necessary for the website to function and cannot be deactivated in your systems.</p></div> <div class="tp-cookie-item-detail"> <div class="tp-cookie-item-list"> <p class="tp-cookie-item-list-title">TP-Link</p> <p class="tp-cookie-item-list-detail">accepted_local_switcher, tp_privacy_base, tp_privacy_marketing, tp_smb-select-product_scence, tp_smb-select-product_scenceSimple, tp_smb-select-product_userChoice, tp_smb-select-product_userChoiceSimple, tp_smb-select-product_userInfo, tp_smb-select-product_userInfoSimple, tp_top-banner, tp_popup-bottom, tp_popup-center, tp_popup-right-middle, tp_popup-right-bottom, tp_productCategoryType</p> </div> <div class="tp-cookie-item-list"> <p class="tp-cookie-item-list-title">Livechat</p> <p class="tp-cookie-item-list-detail">__livechat, __lc2_cid, __lc2_cst, __lc_cid, __lc_cst, CASID</p> </div> <div class="tp-cookie-item-list"> <p class="tp-cookie-item-list-title">Youtube</p> <p class="tp-cookie-item-list-detail">id, VISITOR_INFO1_LIVE, LOGIN_INFO, SIDCC, SAPISID, APISID, SSID, SID, YSC, __Secure-1PSID, __Secure-1PAPISID, __Secure-1PSIDCC, __Secure-3PSID, __Secure-3PAPISID, __Secure-3PSIDCC, 1P_JAR, AEC, NID, OTZ</p> </div> </div> </div> </div> <div class="tp-cookie-item" data-name="tp_privacy_marketing"> <i class="checkbox clickable"></i> <div class="checkbox-text"> <p class="tp-cookie-item-title">Analysis and Marketing Cookies</p> <div class="tp-cookie-item-desc"><p>Analysis cookies enable us to analyze your activities on our website in order to improve and adapt the functionality of our website.</p> <p>The marketing cookies can be set through our website by our advertising partners in order to create a profile of your interests and to show you relevant advertisements on other websites.</p></div> <div class="tp-cookie-item-detail"> <div class="tp-cookie-item-list"> <p class="tp-cookie-item-list-title">Google Analytics & Google Tag Manager</p> <p class="tp-cookie-item-list-detail">_gid, _ga_<container-id>, _ga, _gat_gtag_<container-id></p> </div> <div class="tp-cookie-item-list"> <p class="tp-cookie-item-list-title">Google Ads & DoubleClick</p> <p class="tp-cookie-item-list-detail">test_cookie, _gcl_au</p> </div> <div class="tp-cookie-item-list"> <p class="tp-cookie-item-list-title">Meta Pixel</p> <p class="tp-cookie-item-list-detail">_fbp</p> </div> <div class="tp-cookie-item-list"> <p class="tp-cookie-item-list-title">Crazy Egg</p> <p class="tp-cookie-item-list-detail">cebsp_, _ce.s, _ce.clock_data, _ce.clock_event, cebs</p> </div> <div class="tp-cookie-item-list"> <p class="tp-cookie-item-list-title">Linkedin</p> <p class="tp-cookie-item-list-detail">lidc, AnalyticsSyncHistory, UserMatchHistory, bcookie, li_sugr, ln_or</p> </div> </div> </div> </div> <div class="tp-cookie-submit"> <button class="tp-cookie-btn tp-cookie-accept-all active">Accept All Cookies</button> <button class="tp-cookie-btn tp-cookie-save">Save Settings</button> </div> </div> </div> <script async type="text/javascript" src="https://static.tp-link.com/res/js/Web_JS_Stats.js?202411"></script> <script type="application/ld+json"> { "@context": "http://schema.org", "@type": "WebSite", "url": "https://www.tp-link.com/co/search/", "potentialAction": { "@type": "SearchAction", "target": "https://www.tp-link.com/co/search/?q={search_term_string}", "query-input": "required name=search_term_string" } } </script> </div> </body> </html>

CINXE.COM

Política general de garantías TP-LINK