TicketDog

<html lang="en"> <head> <title>TicketDog</title>  <script async src="https://www.googletagmanager.com/gtag/js?id=UA-136939687-1"></script> <script> window.dataLayer = window.dataLayer || []; function gtag(){dataLayer.push(arguments);} gtag('js', new Date()); gtag('config', 'UA-136939687-1'); </script> <link rel="shortcut icon" type="image/png" role="link" href="https://ticketdog.arizona.edu/images/TD-16x16.png"/>  <link role="link" href="https://fonts.googleapis.com/icon?family=Material+Icons" rel="stylesheet">  <link rel="stylesheet" role="link" href="https://ticketdog.arizona.edu/materialize/css/materialize.min.css"> <link rel="stylesheet" role="link" href="https://ticketdog.arizona.edu/materialize/css/ghpages-materialize.css">  <meta name="viewport" content="width=device-width, initial-scale=1.0"/> <link rel="stylesheet" type="text/css" role="link" href="https://ticketdog.arizona.edu/css/font-awesome-4.7.0/css/font-awesome.min.css"> <link rel="stylesheet" type="text/css" role="link" 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src="https://ticketdog.arizona.edu/images/Ticketdog_logo.png" alt="TicketDog logo"/></a> <a tabindex="0" role="link" href="#" data-activates="mobile-ul" class="button-collapse"><i class="material-icons">menu</i></a> <ul class="right hide-on-med-and-down" id="desktop-ul"> <li class="active"> <a role="link" href="https://ticketdog.arizona.edu/index.php" tabindex="0"><i class="fa fa-home" ></i> Home</a> </li> <li class=" submitticket"> <a role="link" href="https://ticketdog.arizona.edu/new.php?t=n" tabindex="0"><i class="fa fa-plus-circle" ></i> Start Ticket</a> </li> <li class=""> <a role="link" href="https://ticketdog.arizona.edu/mytickets.php?t=my" tabindex="0"><i class="fa fa-ticket"></i> My Tickets</a></li> <li class=""><a role="link" href="https://ticketdog.arizona.edu/approvals.php" tabindex="0"><i class="fa fa-check-circle" ></i> Purchase Requests</a></li> <li class=""> <a role="link" href="https://ticketdog.arizona.edu/kb.php" tabindex="0"><i class="fa fa-question-circle" 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aria-hidden="true"></i> Help</a> </li> </ul>  </div> </nav> </header> <script> $(document).ready(function () { $(".dropdown-button").dropdown({ belowOrigin: true }); $('.collapsible').collapsible(); $(".button-collapse").sideNav(); $('select').material_select(); $('.modal').modal(); //progress bar var now = new Date().getTime(); var page_load_time = now - performance.timing.navigationStart; $({property: 0}).animate({property: 105}, { duration: page_load_time, step: function () { var _percent = Math.round(this.property); $("#progress").css("width", _percent + "%"); if (_percent == 105) { $("#progress").addClass("done"); } }, }); }); $(window).bind("load", function () { setTimeout(function () { $('#progress').addClass('hide') }, 1000); }); </script> <div id="progress" class="waiting"></div> <body> <main> <div class="container-full"> <div class="hide-on-large-only mobile_index_bg"> <img src="https://ticketdog.arizona.edu//images/home/index_bg.jpg"> </div> <div class="main-slider hide-on-med-and-down slider_overlay"> <div class="slider main_slider"> <ul class="slides"> <li> <img src="https://ticketdog.arizona.edu//images/home/index_bg.jpg" alt="background img"> <div class="caption"> <div class="slider_overlay_line1">SBSTech offers</div> <h2>Application Development</h2> <h5 class="">Custom web application<br class="hide_desktop"> development and maintenance.</h5> </div> </li> <li> <img src="https://ticketdog.arizona.edu//images/home/index_bg.jpg" alt="background img"> <div class="caption"> <div class="slider_overlay_line1">SBSTech offers</div> <h2>Computer Support</h2> <h5 class="">Computer, lab, research and instruction support<br class="hide_desktop"> for faculty & staff.</h5> </div> </li> <li> <img src="https://ticketdog.arizona.edu//images/home/index_bg.jpg" alt="background img"> <div class="caption"> <div class="slider_overlay_line1">SBSTech offers</div> <h2>Digital Signage</h2> <h5 class="">Digital signage services<br class="hide_desktop">for centers & units</h5> </div> </li> <li> <img src="https://ticketdog.arizona.edu//images/home/index_bg.jpg" alt="background img"> <div class="caption"> <div class="slider_overlay_line1">SBSTech offers</div> <h2>E-commerce</h2> <h5 class="">E-commerce support <br class="hide_desktop">for events & conferences</h5> </div> </li> <li> <img src="https://ticketdog.arizona.edu//images/home/index_bg.jpg" alt="background img"> <div class="caption"> <div class="slider_overlay_line1">SBSTech offers</div> <h2>Network & Servers</h2> <h5 class="">Network, Server and<br class="hide_desktop"> Infrastructure services</h5> </div> </li> <li> <img src="https://ticketdog.arizona.edu//images/home/index_bg.jpg" alt="background img"> <div class="caption"> <div class="slider_overlay_line1">SBSTech offers</div> <h2>Purchasing</h2> <h5 class="">Equipment purchasing for college of SBS staff and faculty.</h5> </div> </li> <li> <img src="https://ticketdog.arizona.edu//images/home/index_bg.jpg" alt="background img"> <div class="caption"> <div class="slider_overlay_line1">SBSTech offers</div> <h2>Websites</h2> <h5 class="">Website development <br class="hide_desktop"> & support</h5> </div> </li> <li> <img src="https://ticketdog.arizona.edu//images/home/index_bg.jpg" alt="background img"> <div class="caption"> <div class="slider_overlay_line1">SBSTech offers</div> <h2>And many more services..</h2> </div> </li> </ul> </div> </div> <div class="profile_banner"> <div class="container"> <div class="profile_banner_box"> <div class="row"> <div class="col s12 m12 l6"> <div class="profile_banner_box2"> <div class="profile_banner_box2_line1 pt15"> <i class="fa fa-search" aria-hidden="true"></i> View ticket updates </div> <div class="profile_banner_box2_line2"> <a class="btn ua_white_btn" href="webauth.php"> Ticket Updates</a> </div> </div> </div> <div class="col s12 m12 l6"> <div class="profile_banner_box2"> <div class="profile_banner_box2_line1"> <i class="fa fa-question-circle" aria-hidden="true"></i> Have a 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aria-hidden="true"></i> View </span> </a> </div> </div> </div> <div class="pt5"> <span class="fs11_italic"> <i>Last Updated February 08, 2021</i> </span> <span class="right fs13"> <i class="fa fa-eye yellow-text text-darken-2 mr3" aria-hidden="true"></i> <b> 32 </b> </span> </div> </div> <div class="kb_item_li"> <div class="row mb0"> <div class="col s12 hide-on-large-only"> <div>  <a href="https://ticketdog.arizona.edu/kb.php#kb9" target="_blank" class="update_click" id="kb9"> <span class="chip blue darken-2 white-text"> <i class="fa fa-search" aria-hidden="true"></i> View </span> </a> </div> </div> <div class="col s12 m12 l5 fs15"><i class="fa fa-question-circle blue-text text-darken-2" aria-hidden="true"></i> <b> How to download, install and login to VPN</b> </div> <div class="col s12 m12 l7 hide-on-med-and-down"> <div class="right-align">  <a href="https://ticketdog.arizona.edu/kb.php#kb9" target="_blank" class="update_click" id="kb9"> <span class="chip blue darken-2 white-text"> <i class="fa fa-search" aria-hidden="true"></i> View </span> </a> </div> </div> </div> <div class="pt5"> <span class="fs11_italic"> <i>Last Updated February 08, 2021</i> </span> <span class="right fs13"> <i class="fa fa-eye yellow-text text-darken-2 mr3" aria-hidden="true"></i> <b> 31 </b> </span> </div> </div> <div class="kb_item_li"> <div class="row mb0"> <div class="col s12 hide-on-large-only"> <div>  <a href="https://ticketdog.arizona.edu/kb.php#kb17" target="_blank" class="update_click" id="kb17"> <span class="chip blue darken-2 white-text"> <i class="fa fa-search" aria-hidden="true"></i> View </span> </a> </div> </div> <div class="col s12 m12 l5 fs15"><i class="fa fa-question-circle blue-text text-darken-2" aria-hidden="true"></i> <b> Changing NetID Password</b> </div> <div class="col s12 m12 l7 hide-on-med-and-down"> <div class="right-align">  <a href="https://ticketdog.arizona.edu/kb.php#kb17" target="_blank" class="update_click" id="kb17"> <span class="chip blue darken-2 white-text"> <i class="fa fa-search" aria-hidden="true"></i> View </span> </a> </div> </div> </div> <div class="pt5"> <span class="fs11_italic"> <i>Last Updated February 02, 2021</i> </span> <span class="right fs13"> <i class="fa fa-eye yellow-text text-darken-2 mr3" aria-hidden="true"></i> <b> 13 </b> </span> </div> </div> </div> </div> </div> </div> </div> <div class="col l5 m12 s12"> <div class="white_shadow_box p15 ml0 mr0" id="service_div"> <div class="row_box_title green_bottom_border"> <i class="fa fa-server green-text" aria-hidden="true"></i> <b>Service Status</b> </div> <div class="fs14 pt10 row index_alert mb0">  <p style="padding:0 10px;color:coral;"> <span><i class="fa fa-circle" style="color:#1565c0;" aria-hidden="true"></i> Visit the <a href="https://uarizona.service-now.com/sp?id=services_status">System Status page</a> for other IT services' status </span> </p> </div> </div> </div> </div> <div class="mt10 mb20"> <div class="container"> <div class="white_shadow_box p15"> <div class="row mb0"> <div class="col s12"> <div class="row_box_title blue_bottom_border"> <i class="fa fa-ticket blue-text text-darken-1" aria-hidden="true"></i> <b>TicketDog Services</b> </div> <div class="p10 fs14"> TicketDog is the ticketing system created by the SBSTech Application Development Team and used by SBSTech for its services since 2002. Twenty-two SBSTech support members work within TicketDog every work day. Each job ticket coming from TicketDog, no matter whether it is a computer support, networking, website, media, research, video production, or anything else, will be assigned to a tech who has the best expertise and closest location to you. Our teamwork culture ensures that every job request from you is well taken care of. The problems and issues will be solved quickly. If not, our technicians will route you to the best resources that we know of. </div> <div class="center-align mt20 mb20"> <a class="btn ua_white_btn" href="https://sbstech.arizona.edu" target="_blank"> Learn more</a> </div> </div> </div> </div> </div> </div> </div> </main> <script> $("document").ready(function() { $('.main_slider').slider({ 'height': 360, 'indicators': true, 'duration': 240 }); HeightBalance(); $(window).on('resize', function() { HeightBalance(); }); $(".update_click").on("click", function(event) { var href = $(this).attr("href"); var kb_item = $(this).attr("id"); kb_item = kb_item.replace('kb', ''); var kdata = { updateclick: "1", kbitem: kb_item }; $.ajax({ method: "POST", url: "ticket_ajax.php", data: kdata }).done(function(msg) { if (!msg) { console.log("error updating click"); } }); }) }); function HeightBalance() { var win = $(this); if (win.width() >= 992) { var base_height = $('#kb_div').height(); var service_height = $('#service_div').height(); if (service_height >= base_height) { $('#kb_div').height(service_height); } else { $('#service_div').height(base_height); } } else { $('#service_div').height(''); $('#kb_div').height(''); } } </script> <footer class="page-footer"> <div class="container"> <div class="row"> <div class="col l6 s12"> <h5 class="grey-text text-lighten-4">SBSTech | College of Social & Behavioral Sciences</h5> <ul> <li class="grey-text text-lighten-4">Room 236, Computer Center Building<br> 1077 N Highland Ave.<br> Tucson, AZ 85721 </li> <li class="grey-text text-lighten-4">Tel: (520) 621-1596</li> <li class="grey-text text-lighten-4">Fax: (520) 626-2959</li> <li class="grey-text text-lighten-4">Hours: Monday - Friday, 8AM to 5PM</li> </ul> </div> <div class="col l4 offset-l2 s12"> <h5 class="white-text">Links</h5> <ul> <li><a class="grey-text text-lighten-3" href="https://sbs.arizona.edu" target="_blank" rel="noopener noreferrer">College of Social & Behavioral Sciences</a></li> <li><a class="grey-text text-lighten-3" href="https://sbstech.arizona.edu" target="_blank" rel="noopener noreferrer">SBS Technical Services</a></li> <li><a class="grey-text text-lighten-3" href="https://reserve.sbs.arizona.edu" target="_blank">Equipment Reservation</a></li> <li><a class="grey-text text-lighten-3" href="https://studio44.arizona.edu" target="_blank">Studio 44</a></li> </ul> </div> </div> </div> <div class="footer-copyright"> <div class="container"> Copyright 漏 2021 Board of Regents | The University of Arizona | All Rights Reserved | TicketDog Project Developed & Maintained by SBS Technical Services | UA Privacy statement <a href="https://privacy.arizona.edu/privacy-statement" target="_blank" class="white-text" >https://privacy.arizona.edu/privacy-statement</a> </div> </div> </footer> </body> </html>

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