Mobile Tickets | UNLVtickets.com

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} return false; } </script> <ul class="nav navbar-nav links"> <li class="dropdown"> <a class="dropdown-toggle" data-toggle="dropdown" href="javascript:void(0);"> <i class="fas fa-lock"></i>My Account <span class="caret"></span> </a> <ul class="dropdown-menu"> <li><a href="https://unlvtickets.evenue.net/signin">Sign In</a></li> <li><a href="https://unlvtickets.evenue.net/myaccount/createaccount?siteId=ev_unlv&linkID=unlv">Create An Account</a></li> <li><a href="https://unlvtickets.evenue.net/cgi-bin/ncommerce3/EVExecMacro?linkID=unlv&evm=myac">Manage My Account</a></li> <li><a href="https://unlvtickets.evenue.net/cgi-bin/ncommerce3/GetApps?linkID=unlv&linkSource=SR&caller=appList">Season Renewals</a></li> <li><a href="https://unlvtickets.evenue.net/cgi-bin/ncommerce3/SEGetGroupList?linkID=unlv&groupCode=&RSRC=&RDAT=&shopperContext=ST">Student Tickets</a></li> </ul> </li> <a href="/"><li><i class="far fa-calendar-alt"></i>Upcoming Events</li></a> <a href="https://unlvtickets.evenue.net/cgi-bin/ncommerce3/EVExecMacro?linkID=unlv&evm=prmo&RSRC=&RDAT=&caller=PR"><li class="hidden-sm-nav hidden-md-nav hidden-lg-nav"><i class="fas fa-key"></i>Enter Presale/Promo Code</li></a> <a href="/seating-charts/"><li class="hidden-sm-nav"><i class="fas fa-th"></i>Seating Charts</li></a> <a href="/maps-and-directions/"><li class="hidden-sm-nav hidden-md-nav"><i class="fas fa-car"></i>Maps & Directions</li></a> <li class="dropdown"> <a class="dropdown-toggle" data-toggle="dropdown" href="javascript:void(0);"> <i class="fas fa-unlock-alt"></i>Help <span class="caret"></span> </a> <ul class="dropdown-menu"> <li><a href="/help/about-unlvtickets/">About UNLVtickets</a></li> <li><a href="/help/account-information/">Account Information</a></li> <li><a href="/help/contact-us/">Contact UNLVtickets</a></li> <li><a href="/help/customer-service/">Customer Service</a></li> <li><a href="/help/delivery-methods/">Delivery Methods</a></li> <li><a href="/help/disabled-services/">Disabled Services</a></li> <li class="hidden-xs"><a href="/maps-and-directions/">Maps & Directions</a></li> <li><a href="/help/new-visitors/">New Visitors</a></li> <li><a href="/help/ordering-tickets/">Ordering Tickets</a></li> <li><a href="/help/other-ways-to-buy/">Other Ways to Buy</a></li> <li><a href="/privacy-policy/">Privacy Policy</a></li> <li><a href="/terms-and-conditions/">Terms & Conditions</a></li> <li><a href="/help/ticket-costs-explained/">Ticket Costs Explained</a></li> <li><a href="/venue-information/">Venue Information</a></li> </ul> </li> </ul> </div> </div> </nav>  <div class="container page-container"> <div class="row page-content"> <div class="row display-flex page-content-header"> <div class="col-xs-12 header-left text-left"> <h1 class="red">UNLV <span class="black">MOBILE TICKETING</span></h1> <p style="padding-top: 15px;"> <a href="#my-account-login" style="color:#c00;">My Account Login</a> | <a href="#allin1" style="color: #c00;">ALL-IN-1 Ticket Delivery</a> | <a href="#download-email" style="color:#c00;">Download From Email</a> | <a href="#download-mobile" style="color:#c00;">Download From Mobile Phone</a> | <a href="#transfer" style="color:#c00;">Transfer Tickets</a> | <a href="#faqs" style="color:#c00;">FAQ's</a> </p> </div> </div> <div class="row display-flex nopadding nomargin page-content-data"> <div class="col-xs-12"> <div class="video-container"> <iframe src="https://www.youtube.com/embed/Qq36YxKxNXI" frameborder="0" allowfullscreen></iframe> </div> </div> <div class="col-xs-12 page-col"> </div>  <div class="col-xs-12 page-col"> <a name="benefits" class="anchor"></a> <h1 class="red">BENEFITS OF MOBILE TICKETS</h1> <ul> <li>Safe contactless ticket delivery</li> <li>Enhanced security, reduces lost or stolen tickets, reduces counterfeit tickets</li> <li>Easy and convenient self-management of online tickets</li> <li>Transfer your tickets easily to another person with their mobile phone number or email address</li> <li>Avoid will call lines</li> <li>Quick and easy entry into the stadium on game day; no need to print your tickets, simply show your mobile ticket on your phone at the gate</li> </ul> </div> <div class="col-xs-12 page-col"> <a name="game-day-tips" class="anchor"></a> <h1 class="red">GAME DAY TIPS</h1> <ul> <li>Please download your mobile tickets and/or parking pass prior to arriving at the event and have them ready to scan upon entry</li> <li>It is recommended to save your mobile ticket and mobile parking pass to your Apple Wallet or Google Pay in advance for quick and easy access</li> <li>You can also access your tickets any time online through your <b>My Account</b> page if you did not initially download your ticket from your email/text</li> <li>Each ticket is individually bar-coded and required for admission</li> <li>It is recommended to send each guest their own individual ticket if your group is not arriving together</li> <li>Do Not Print your mobile ticket on paper. It will not be accepted. Your mobile ticket is optimized to scan on your mobile phone.</li> </ul> </div> <div class="col-xs-12 page-col"> <a name="my-account-login" class="anchor"></a> <h1 class="red">MY ACCOUNT LOGIN</h1> <p>The My Account login option can be found on several pages, including the following locations:</p> <div class="row"> <div class="col-xs-12 bg-lgray"> <b>DESKTOP</b> </div> <div class="col-xs-12"> </div> <div class="col-xs-12 col-md-6"> <p> <b>Navigation Menu - My Account</b><br /> <img src="/images/athletics/mobile-tickets-home-page-sign-in-desktop.jpg" /> </p> </div> <div class="col-xs-12 col-md-6"> <p> <b>UNLV Football Landing Page</b><br /> <img src="/images/athletics/mobile-tickets-fb-landing-sign-in-desktop.jpg" /> </p> </div> <div class="col-xs-12 bg-lgray"> <b>MOBILE</b> </div> <div class="col-xs-12"> </div> <div class="col-xs-12 col-md-6"> <p> <img src="/images/athletics/mobile-tickets-home-menu.jpg" /> </p> </div> <div class="col-xs-12 col-md-6"> <p> <img src="/images/athletics/mobile-tickets-home-menu-myacct.jpg" /> </p> </div> </div> </div> <div class="col-xs-12 page-col"> <a name="allin1" class="anchor"></a> <h1 class="red">NEW ALL-IN-1 TICKET DELIVERY</h1> <div class="row"> <div class="col-xs-12"> <ul> <li><b>ALL-IN-1</b> is a smart ticket that will simplify your digital wallet.</li> <li>Add each ALL-IN-1 ticket once per seat and it will automatically update to the next event.</li> <li>The <b>ALL-IN-1</b> pass consolidates your entire sports season ticket, season parking pass, series of performances, or set of shows into a single pass.</li> <li>The <b>ALL-IN-1</b> pass will update if tickets are transferred or become unavailable.</li> <li>You can still transfer and manage eligible tickets from <b>My Account</b></li> <li><b>ALL-IN-1</b> <a href="https://app.paciolan.com/ALL-IN-1" traget="_blank">FAQ's</a></li> </ul> </div> <div class="col-xs-12"> <p> <img src="/images/athletics/mobile-tickets-allin1-01.jpg" /> </p> </div> </div> </div> <div class="col-xs-12 page-col"> <a name="download-email" class="anchor"></a> <h1 class="red">DOWNLOAD TICKETS FROM EMAIL</h1> <div class="row"> <div class="col-xs-12"> <p> <b class="red">STEP 1</b><br /> Click on the link in your email from UNLVtickets (<a href="mailto:customerservice@unlvtickets.com" style="color:#c00;">customerservice@unlvtickets.com</a>). You will receive an email from <a href="mailto:customerservice@unlvtickets.com" style="color:#c00;">customerservice@unlvtickets.com</a> with the subject <b>"Your UNLV order has arrived!"</b> Click on the link for the item you want to add to your phone. </p> </div> <div class="col-xs-12"> <b class="red">ALL-IN-1 : Delivery Emails</b> <br /><br /> </div> <div class="col-xs-6 col-md-4"> <img src="/images/athletics/mobile-tickets-allin-email-01.jpg" /> </div> <div class="col-xs-6 col-md-4"> <img src="/images/athletics/mobile-tickets-allin-email-02.jpg" /> </div> <div class="hidden-xs hidden-sm col-md-4">   </div> <div class="col-xs-12"> </div> <div class="col-xs-6 col-md-4"> <p> <b class="red">Confirmation Email</b><br /><br /> <img src="/images/athletics/mobile-tickets-confirmation-email.jpg" /> </p> </div> <div class="col-xs-6 col-md-4"> <p> <b class="red">Ticket Delivery Email</b><br /><br /> <img src="/images/athletics/mobile-tickets-delivery-email.jpg" /> </p> </div> <div class="col-xs-6 col-md-4"> <p> <b class="red">Parking Delivery Email</b><br /><br /> <img src="/images/athletics/mobile-tickets-parking-email.jpg" /> </p> </div> <div class="col-xs-6 hidden-md hidden-lg"> </div> <div class="col-xs-12"> <p> <b class="red">STEP 2</b><br /> Tap to save your tickets to your smartphone. Tap the button to add your tickets to your Apple Wallet or Google Pay App. Tickets will be saved on your phone for easy access. Note, each game ticket will need to be added individually to your Apple Wallet or Google Pay App. </p> </div> <div class="col-xs-12"> <b class="red">ALL-IN-1 : Delivery Emails Download</b> <br /><br /> </div> <div class="col-xs-12"> <img src="/images/athletics/mobile-tickets-allin-email-delivery-01.jpg" /> </div> <div class="col-xs-12"> </div> <div class="col-xs-12"> <b class="red">GAME TICKETS PASSES</b> <br /><br /> </div> <div class="col-xs-6 col-md-4"> <img src="/images/athletics/mobile-tickets-add-game-tickets.jpg" /> </div> <div class="col-xs-6 col-md-4"> <img src="/images/athletics/mobile-tickets-scan-game-tickets.jpg" /> </div> <div class="hidden-xs hidden-sm col-md-4">   </div> <div class="col-xs-12"> </div> <div class="col-xs-12"> <b class="red">PARKING PASSES</b> <br /><br /> </div> <div class="col-xs-6 col-md-4"> <img src="/images/athletics/mobile-tickets-wallet-parking-passes.jpg" /> </div> <div class="col-xs-6 col-md-4"> <img src="/images/athletics/mobile-tickets-add-parking-passes.jpg" /> </div> <div class="col-xs-6 col-md-4"> <img src="/images/athletics/mobile-tickets-scan-parking-passes.jpg" /> </div> <div class="col-xs-12"> </div> <div class="col-xs-12"> <p> <b class="red">STEP 3</b><br /> If you choose Apple Wallet, just tap 'Add.' Tap the 'Add' button to add your tickets to your Apple Wallet. On event day, your iPhone will notify you on your home screen with a quick access notification icon. Your ticket can also be found in your Wallet app on your iPhone. <br /><br /> For Google Pay, just save it to your phone. Tap 'Save to phone' and your pass will be saved to your Google account. You can access your tickets/parking in the Google Pay app on event day. Your ticket can also be found in your Google Pay app on your phone. </p> </div> <div class="col-xs-12 col-md-4"> <p> <img src="/images/athletics/mobile-tickets-scan-game-tickets.jpg" /> </p> </div> <div class="col-xs-6 col-md-4"> <p> <img src="/images/athletics/mobile-tickets-scan-parking-passes.jpg" /> </p> </div> <div class="hidden-xs hidden-sm col-md-4"> <p>   </p> </div> </div> </div> <div class="col-xs-12 page-col"> <a name="download-mobile" class="anchor"></a> <h1 class="red">DOWNLOAD TICKETS FROM MOBILE PHONE</h1> <div class="row"> <div class="col-xs-8"> <b class="red">NEW MOBILE APP</b> <br /><br /> <ul> <li>Your UNLVtickets account can be used directly from the new mobile app</li> <li>Quick access to your season ticket account</li> <li>Download tickets, Transfer tickets, Sell Tickets on <b>SeatGeek</b></li> <li>Mobile App keeps you logged into your ticket account, no need to sign in every time</li> <li>Purchase single game tickets directly from the Mobile App</li> </ul> </div> <div class="col-xs-4"> <p> <img src="/images/athletics/mobile-tickets-app-page.jpg" /> </p> </div> <div class="col-xs-12"> <p align="center"> <a href="https://apps.apple.com/us/app/unlv-rebels/id1579954352" target="_blank"> <img style="margin-right: 5px; width: auto; height: 55px;" src="/images/athletics/mobile-tickets-apple-app-store.jpg" border="0" /> </a> <a href="https://play.google.com/store/apps/details?id=com.sidearmsports.unlv&hl=en_US&gl=US" target="_blank"> <img style="margin-left: 5px; width: auto; height: 55px;" src="/images/athletics/mobile-tickets-google-play-store.jpg" /> </a> </p> </div> <div class="col-xs-12"> <b class="red">STEP 1</b> <br /> Download the UNLV Rebels App <ul style="margin-bottom: 5px;"> <li>Tap the Tickets Button</li> <li>Tap Manage Tickets</li> <li>Login to your account</li> </ul> Don't have the app? Login to your account at <a href="https://unlvtickets.evenue.net/signin">UNLVtickets.com</a> </div> <div class="col-xs-12"> </div> <div class="col-xs-12"> <img src="/images/athletics/mobile-tickets-mobile-app-01.jpg" /> </div> <div class="col-xs-12"> </div> <div class="col-xs-12"> <b class="red">STEP 2</b> <br /> Once you log into your account, a list of your tickets will appear with additional options to transfer your tickets. Tap the link of the item that you wish to save. Add each ALL-IN-1 ticket once per seat and it will automatically update to the next event. </div> <div class="col-xs-12"> </div> <div class="col-xs-12"> <img src="/images/athletics/mobile-tickets-mobile-app-02.jpg" /> </div> <div class="col-xs-12"> </div> <div class="col-xs-12"> <b class="red">STEP 3</b> <br /> Tap the button to add your tickets to your Apple Wallet or Google Pay app. Tickets will be saved on your phone for easy access. <br /><br /> Tap the <b>Add All</b> button to add your tickets to your Apple Wallet. On event day, your iPhone will notify you on your home screen with a quick access notification icon. Your ticket can also be found in your Apple Wallet. <br /><br /> Tap <b>Save to phone</b> and your pass will save to your Google account. You can access your tickets in the Google Pay app on your phone. </div> <div class="col-xs-12"> </div> <div class="col-xs-12"> <b class="red"><em>**NEW ALL-IN-1 Download</em></b> <br /> <img src="/images/athletics/mobile-tickets-mobile-app-03.jpg" /> </div> <div class="col-xs-12"> </div> <div class="col-xs-12"> <b class="red">GAME TICKETS PASSES</b> <br /><br /> </div> <div class="col-xs-6 col-md-4"> <img src="/images/athletics/mobile-tickets-add-game-tickets.jpg" /> </div> <div class="col-xs-6 col-md-4"> <img src="/images/athletics/mobile-tickets-scan-game-tickets.jpg" /> </div> <div class="hidden-xs hidden-sm col-md-4">   </div> <div class="col-xs-12"> </div> <div class="col-xs-12"> <b class="red">PARKING PASSES</b> <br /><br /> </div> <div class="col-xs-6 col-md-4"> <img src="/images/athletics/mobile-tickets-wallet-parking-passes.jpg" /> </div> <div class="col-xs-6 col-md-4"> <img src="/images/athletics/mobile-tickets-add-parking-passes.jpg" /> </div> <div class="col-xs-6 col-md-4"> <img src="/images/athletics/mobile-tickets-scan-parking-passes.jpg" /> </div> <div class="col-xs-12"> </div> <div class="col-xs-12"> <b class="red">NFC TICKETS - QR CODE BACK OF TICKET</b> <br /><br /> </div> <div class="col-xs-6 col-md-4"> <img src="/images/athletics/mobile-tickets-nfc-01.jpg" /> </div> <div class="col-xs-6 col-md-4"> <img src="/images/athletics/mobile-tickets-nfc-02.jpg" /> </div> <div class="hidden-xs hidden-sm col-md-4">   </div> <div class="col-xs-12"> </div> </div> </div> <div class="col-xs-12 page-col"> <a name="transfer" class="anchor"></a> <h1 class="red">TRANSFER YOUR TICKETS TO ANOTHER PERSON</h1> <div class="row display-flex"> <div class="col-xs-12"> <p> <b>STEP-BY-STEP TRANSFER PROCESS</b><br /><br /> <b class="red">STEP 1</b><br /> Login to your account. </p> </div> <div class="col-xs-12 col-sm-6 col-md-5"> <p> <img src="/images/athletics/mobile-tickets-fb-landing-myacct.jpg" /> </p> </div> <div class="col-xs-12 col-sm-6 col-md-5"> <p> <img src="/images/athletics/mobile-tickets-sign-in-mobile.jpg" /> </p> </div> <div class="hidden-xs hidden-sm col-md-2"> </div> <div class="col-xs-12"> <ul> <li>From a desktop computer > Under ticket management you will find the "Transfer Tickets" button on the right side column</li> <li>From a mobile phone you will automatically see your My Account page with the “Transfer Tickets” option in the top left corner</li> </ul> </div> <div class="col-xs-12 bg-lgray"> <b>DESKTOP</b> </div> <div class="col-xs-12"> </div> <div class="col-xs-12"> <p> <img src="/images/athletics/mobile-tickets-sign-in-desktop.jpg" /> </p> </div> <div class="col-xs-12 bg-lgray"> <b>MOBILE</b> </div> <div class="col-xs-12"> </div> <div class="col-xs-9 col-md-5"> <p> <img src="/images/athletics/mobile-tickets-evenue-transfer-tickets-mobile.jpg" /> </p> </div> <div class="col-xs-3 col-md-7"> </div> <div class="col-xs-12"> <p> <b class="red">STEP 2</b><br /> Select the item/event you wish to transfer </p> </div> <div class="col-xs-12 bg-lgray"> <b>DESKTOP</b> </div> <div class="col-xs-12"> </div> <div class="col-xs-12"> <p> <img src="/images/athletics/mobile-tickets-evenue-transfer-game-select-desktop.jpg" /> </p> </div> <div class="col-xs-12 bg-lgray"> <b>MOBILE</b> </div> <div class="col-xs-12"> </div> <div class="col-xs-9 col-md-5"> <p> <img src="/images/athletics/mobile-tickets-evenue-transfer-game-select-mobile.jpg" /> </p> </div> <div class="col-xs-3 col-md-7"> </div> <div class="col-xs-12"> <p> <b class="red">STEP 3</b><br /> Once you have selected the item/event you wish to transfer, then select the exact seats you want to transfer; continue to confirm selected seats to be transferred. </p> </div> <div class="col-xs-12 bg-lgray"> <b>DESKTOP</b> </div> <div class="col-xs-12"> </div> <div class="col-xs-12"> <p> <img src="/images/athletics/mobile-tickets-evenue-transfer-tickets-select-desktop.jpg" /> </p> </div> <div class="col-xs-12 bg-lgray"> <b>MOBILE</b> </div> <div class="col-xs-12"> </div> <div class="col-xs-9 col-md-5"> <p> <img src="/images/athletics/mobile-tickets-evenue-transfer-tickets-select-mobile.jpg" /> </p> </div> <div class="col-xs-3 col-md-7"> </div> <div class="col-xs-12"> <p> <b class="red">STEP 4</b><br /> After you have selected the tickets you would like to transfer, click continue. </p> </div> <div class="col-xs-12"> <p> <b class="red">STEP 5</b><br /> Enter the cell phone number or email address of the individual you would like to transfer the selected tickets to. </p> </div> <div class="col-xs-12"> <p> <b class="red">STEP 6</b><br /> Confirm the correct cell phone number or email address to transfer the select tickets, click Submit Transfer/Transfer Tickets </p> </div> <div class="col-xs-12 bg-lgray"> <b>DESKTOP</b> </div> <div class="col-xs-12"> </div> <div class="col-xs-12"> <p> <img src="/images/athletics/mobile-tickets-evenue-transfer-tickets-phone-number-desktop.jpg" /><br /> <img src="/images/athletics/mobile-tickets-evenue-transfer-tickets-sent-desktop.jpg" /><br /> </p> </div> <div class="col-xs-12 bg-lgray"> <b>MOBILE</b> </div> <div class="col-xs-12"> </div> <div class="col-xs-6 col-md-4"> <p> <img src="/images/athletics/mobile-tickets-evenue-transfer-tickets-phone-number-mobile.jpg" /><br /> </p> </div> <div class="col-xs-6 col-md-4"> <p> <img src="/images/athletics/mobile-tickets-evenue-transfer-tickets-review-mobile.jpg" /><br /> </p> </div> <div class="col-xs-6 col-md-4"> <p> <img src="/images/athletics/mobile-tickets-evenue-transfer-tickets-sent-mobile.jpg" /><br /> </p> </div> <div class="col-xs-6 hidden-md hidden-lg"> </div> <div class="col-xs-12"> <p> <b class="red">STEP 7</b><br /> Once you submit the transfer, the recipient will receive a text message or email notifying them that you have transferred tickets to them. The recipient will need to click on the link to accept or decline the transfer. </p> <ul> <li>The recipient will then need to log in to their own existing account/or create their own new account to be able to complete the transfer and accept the tickets. All transfers must be accepted within 48 hours or the transfer will be cancelled.</li> </ul> </div> <div class="col-xs-6 col-md-5"> <p> <img src="/images/athletics/mobile-tickets-evenue-transfer-tickets-sms-mobile.jpg" /><br /> </p> </div> <div class="col-xs-6 col-md-5"> <p> <img src="/images/athletics/mobile-tickets-evenue-transfer-tickets-accept-deny-mobile.jpg" /><br /> </p> </div> <div class="hidden-xs hidden-sm col-md-2"> </div> <div class="col-xs-12"> <p> <b class="red">STEP 8</b><br /> After the recipient accepts the transfer, they are able to download the mobile tickets and add them to their smartphone wallet. Once the transfer is accepted it belongs to the recipient and can no longer be cancelled from the original sender. </p> </div> </div> </div> <div class="col-xs-12 page-col"> <a name="faqs" class="anchor"></a> <h1 class="red">FAQ's</h1> <div class="row display-flex"> <div class="col-xs-12"> <b>What is mobile ticketing?</b> <ul> <li>Mobile tickets are digital tickets that can be downloaded and accessed from your mobile device through your digital wallet and/or your online season ticket account.</li> </ul> </div> <div class="col-xs-12"> <b>How do mobile tickets work?</b> <ul> <li>All tickets will be delivered in one text or email with one link for each game.</li> <li>The tickets emailed with a link are valid tickets. Each ticket contains a unique barcode that is scanned at the event. If any copies are made of the ticket, only the first scan of the barcode will be allowed entry. If a unique barcode has already been scanned, the attendant will be alerted and entry will not be permitted.</li>  </ul> </div> <div class="col-xs-12"> <b>When will I receive my mobile ticket delivery email?</b> <ul> <li>All season ticket holders will receive an email one (1) week prior to your delivery email letting you know your season ticket delivery email will be coming. All mobile season tickets will be delivered via email at least two (2) weeks prior to the first game.</li> <li>Be on the lookout for the emails from UNLVtickets or UNLV Athletics.</li> <li>Single game mobile tickets will be delivered shortly after your order.</li> </ul> </div> <div class="col-xs-12"> <b>What if I have not received my mobile season ticket delivery email?</b> <ul> <li>Verify the email address on your account is the correct email.</li> <li>Some email may get filtered to your spam or trash folder.</li> </ul> </div> <div class="col-xs-12"> <b>What if I lose or cannot locate my email containing my mobile tickets?</b> <ul> <li>If you cannot locate or have deleted your delivery email, your mobile tickets can be accessed and reissued through your My Account page.</li> </ul> </div> <div class="col-xs-12"> <b>Can mobile tickets be downloaded on a computer and printed?</b> <ul> <li><b>No</b>, all mobile tickets must be downloaded and added to your Apple Wallet or Google Pay app. Do not print your mobile tickets on paper. It will not be accepted.</li> </ul> </div> <div class="col-xs-12"> <b>What if my guests and I are not arriving together?</b> <ul> <li>All season tickets should be transferred from your My Account page to your individual guests. Tickets can be transferred one-by-one or all at once to different individuals.</li> <li><a href="#transfer" style="color: #c00;">Click here to view transfer instructions.</a></li> </ul> </div> <div class="col-xs-12"> <b>Am I able to screenshot my mobile tickets?</b> <ul> <li>To ensure validation and avoid issues at the gate it is recommended that you do not screenshot tickets, but instead transfer your tickets directly to the recipient through your My Account page.</li> </ul> </div> <div class="col-xs-12"> <b>What if I do not have a smartphone?</b> <ul> <li>If you are unable to transfer your tickets online to another individual in your party that has a smartphone and you are unable to enter the stadium with that individual, please contact the ticket office.</li> </ul> </div> <div class="col-xs-12"> <b>What if my phone dies on gameday?</b> <ul> <li>If you are unable to access your email or your mobile tickets on game day, please visit the ticket office.</li> </ul> </div> <div class="col-xs-12"> <b>When should I download my mobile tickets?</b> <ul> <li>All mobile tickets can be downloaded & added to your smartphone digital wallet as soon as they have been sent. It is recommended that all tickets are downloaded prior to game day as cellular reception may be weak and wifi is not available.</li> </ul> </div> <div class="col-xs-12"> <b>What happens when my guest does not accept the transfer within 48 hours?</b> <ul> <li>If the recipient of your transferred tickets does not accept the transfer, the transfer is cancelled and the tickets revert back to the sender. Both parties are notified when the transfer expires.</li> </ul> </div> <div class="col-xs-12"> <b>What if the recipient does not have an account?</b> <ul> <li>The patron receiving the transfer via email or text message will need to create an account if they do not already have an existing account to complete the transfer and accept the tickets.</li> </ul> </div> <div class="col-xs-12"> <b>Can transfers be cancelled?</b> <ul> <li>Yes, if the recipient has not yet accepted the transfer. This can be cancelled on the same My Account page showing pending transfers. However, once the transfer has been accepted it can no longer be cancelled.</li> </ul> </div> </div> </div> </div> </div> </div> <div id="back-top"> <a href="#top"><span></span>Top</a> </div> <footer class="unlv-footer"> <div class="footer_bg"></div> <div class="footer_data"> <div class="row display-flex">  <div class="col-xs-6 col-md-3"> <div> <p><b>Pages</b></p> <p> <a href="/">Upcoming Events</a><br /> <a href="/help/other-ways-to-buy/">Other Ways to Buy</a><br /> <a href="/venue-information/">Venue Information</a><br /> <a href="/seating-charts/">Seating Charts</a><br /> <a href="/maps-and-directions/">Maps & Directions</a><br /> <a href="/help/contact-us/">Contact Us</a><br /> <a href="/subscribe/">Email Club</a> </p> </div> </div> <div class="col-xs-6 col-md-3"> <div> <p><b>My Account</b></p> <p> <a href="https://unlvtickets.evenue.net/signin">Sign In</a><br /> <a href="https://unlvtickets.evenue.net/myaccount/createaccount?siteId=ev_unlv&linkID=unlv">Create Account</a><br /> <a href="https://unlvtickets.evenue.net/cgi-bin/ncommerce3/EVExecMacro?linkID=unlv&evm=myac">Manage My Account</a><br /> <a href="https://unlvtickets.evenue.net/cgi-bin/ncommerce3/GetApps?linkID=unlv&linkSource=SR&caller=appList">Season Renewals</a><br /> <a href="https://unlvtickets.evenue.net/cgi-bin/ncommerce3/SEGetGroupList?linkID=unlv&groupCode=&RSRC=&RDAT=&shopperContext=ST">Student Tickets</a><br /> <a href="/subscribe/">Email Club</a> </p> </div> </div> <div class="col-xs-12 hidden-sm hidden-md hidden-lg hidden-xl"> </div> <div class="col-xs-6 col-md-3"> <div> <p><b>Help</b></p> <p> <a href="/help/about-unlvtickets/">About UNLVtickets</a><br /> <a href="/help/account-information/">Account Information</a><br /> <a href="/help/contact-us/">Contact UNLVtickets</a><br /> <a href="/help/customer-service/">Customer Service</a><br /> <a href="/help/delivery-methods/">Delivery Methods</a><br /> <a href="/help/disabled-services/">Disabled Services</a><br /> <a href="/help/new-visitors/">New Visitors</a><br /> <a href="/help/ordering-tickets/">Ordering Tickets</a><br /> <a href="/help/other-ways-to-buy/">Other Ways To Buy</a><br /> <a href="/help/ticket-costs-explained/">Ticket Costs Explained</a> </p> </div> </div> <div class="col-xs-6 col-md-3"> <div> <p><b>UNLVtickets.com</b></p> <p> 4505 South Maryland Parkway, Box 450003<br /> Las Vegas, NV 89154-0003<br /><br /> Phone:<br />(702) 739-FANS (3267)<br />1-866-388-FANS (3267)<br /><br /> Email:<br />customer.service@unlvtickets.com </p> </div> </div> <div class="col-xs-12"> </div> <div class="col-xs-12 flex-column text-center"> <p><b>Follow us on social media!</b></p> <p> <a href="https://www.facebook.com/unlvtickets" target="_blank"><i class="fab fa-facebook social-icon"></i></a> <a href="https://twitter.com/unlvtickets" target="_blank"><i class="fab fa-twitter social-icon"></i></a> <a href="https://www.instagram.com/unlvtickets/" target="_blank"><i class="fab fa-instagram social-icon"></i></a> </p> <p> </p> <p><a href="/privacy-policy/">Privacy Policy</a> | <a href="/terms-and-conditions/">Terms & Conditions</a> <p><b>UNLVtickets ©2002-2025. 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