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span::before{content:"";display:block;width:17px;height:100%;background-image:url(/app/themes/liveagent/assets/images/icon-login.svg);background-repeat:no-repeat;background-size:100% auto;background-position:center}.Button--login .tooltip{position:absolute;top:49px;display:none;margin-left:9px;padding:8px 25px;font-size:14px;line-height:21px !important;text-align:center;word-break:keep-all;color:#212121;-webkit-box-shadow:0 3px 20px 0 rgba(0,0,0,0.16);box-shadow:0 3px 20px 0 rgba(0,0,0,0.16);background-color:#fff;border-radius:4px;-webkit-transform:translateX(-50%);-ms-transform:translateX(-50%);transform:translateX(-50%)}.Button--login .tooltip::before{position:absolute;top:-10px;left:calc(50% - 10px);background:0;width:0;height:0;border-style:solid;border-width:0 10px 10px;border-color:transparent transparent #fff}body.no-scroll{overflow:hidden;height:100%}#app{padding-top:90px}#app 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row;-webkit-box-pack:end;-ms-flex-pack:end;justify-content:flex-end;-webkit-box-align:center;-ms-flex-align:center;align-items:center}#app .Header__navigation.active{height:100vh;-webkit-transition:height .3s ease-out;transition:height .3s ease-out;display:block;overflow-y:scroll;padding-bottom:1.5em;-webkit-box-shadow:0 .25em .375em 0 rgba(0,0,0,0.06);box-shadow:0 .25em .375em 0 rgba(0,0,0,0.06);border-top:1px solid #e4e5e9}#app .Header__navigation.active>div{opacity:1;height:auto;-webkit-transition:opacity .5s ease;transition:opacity .5s ease;-webkit-transition-delay:.1s;transition-delay:.1s;display:block}#app .Header__navigation.active.mobile-active .Header__navigation__buttons__mobile{display:-webkit-box;display:-ms-flexbox;display:flex}#app .Header__navigation.active.mobile-active .Header__navigation__promo{margin-left:3em;padding-bottom:1em;background-color:#f9f9fa}#app .Header__navigation.active.mobile-active .menu-item-description{color:#65676b;color:var(--font-color-level3);display:block;font-size:.75em;line-height:1.5;font-weight:400;margin-top:-0.1875em;width:calc(100% - 2.0625em);white-space:break-spaces}#app .Header__navigation.active.mobile-active ul.nav>li{padding:0}#app .Header__navigation.active.mobile-active ul.nav>li.active>a{background-color:#edeff3}#app .Header__navigation.active.mobile-active ul.nav>li.active>ul{-webkit-transition:height .6s ease;transition:height .6s ease;overflow:hidden}#app .Header__navigation.active.mobile-active ul.nav>li.active>ul.active>li{padding:0}#app .Header__navigation.active.mobile-active ul.nav>li.active>ul.active>li.show-only-mobile{display:-webkit-box;display:-ms-flexbox;display:flex;position:relative;background-color:#f9f9fa}#app .Header__navigation.active.mobile-active ul.nav>li.active>ul.active>li.show-only-mobile.current-menu-item{background-color:#dfeafd}#app .Header__navigation.active.mobile-active ul.nav>li.active>ul.active>li.show-only-mobile .icon{width:1.25rem;height:1.25rem;display:block;position:absolute;top:.25em;left:1em;margin-top:.9em;color:#2570ed !important;z-index:1;pointer-events:none}#app .Header__navigation.active.mobile-active ul.nav>li.active>ul.active>li.show-only-mobile a{display:-webkit-box;display:-ms-flexbox;display:flex;width:100%;-webkit-box-orient:vertical;-webkit-box-direction:normal;-ms-flex-direction:column;flex-direction:column;padding:14px 3.125em}#app .Header__navigation.active.mobile-active ul.nav>li.active>ul.active>li.show-only-mobile a::after{content:unset}#app .Header__navigation.active.mobile-active ul.nav>li.active>ul.active>li.label-product li.current-menu-item{background-color:#feefe0}#app .Header__navigation.active.mobile-active ul.nav>li.active>ul.active>li.label-overview li.current-menu-item{background-color:#f3e6ff}#app .Header__navigation.active.mobile-active ul.nav>li.active>ul.active>li.label-use-for li.current-menu-item{background-color:#dfeafd}#app .Header__navigation.active.mobile-active ul.nav>li.active>ul.active>li.label-company li.current-menu-item{background-color:#fee0e4}#app .Header__navigation.active.mobile-active ul.nav>li.active>ul.active>li.label-learn li.current-menu-item{background-color:#daf4e7}#app .Header__navigation.active.mobile-active ul.nav>li.active>ul.active>li>a{display:none}#app .Header__navigation.active.mobile-active ul.nav>li.active>ul.active>li>ul{display:block}#app .Header__navigation.active.mobile-active ul.nav>li>a{padding:0 1.25em}#app .Header__navigation.active.mobile-active ul.nav>li>a::before{content:unset}#app .Header__navigation.active.mobile-active ul.nav>li>ul{overflow:hidden;-webkit-transition:height .6s ease;transition:height .6s ease}#app .Header__navigation.active.mobile-active ul.nav>li>ul>li a{display:none}#app .Header__navigation.active.mobile-active ul.nav>li>ul>li.active>a{background-color:#edeff3}#app .Header__navigation.active.mobile-active ul.nav>li>ul>li.active ul.active{display:-webkit-box;display:-ms-flexbox;display:flex}#app .Header__navigation.active.mobile-active ul.nav>li>ul>li.label-integrations{display:none}#app .Header__navigation.active.mobile-active ul.nav>li>ul>li.label-sub>a{display:none !important}#app .Header__navigation.active.mobile-active ul.nav>li>ul>li>ul{background-color:#f9f9fa}#app .Header__navigation.active.mobile-active ul.nav>li>ul>li>ul>li{padding-block:.625em;margin-bottom:0;background-color:#f9f9fa}#app .Header__navigation.active.mobile-active ul.nav>li>ul>li>ul>li::after{content:unset}#app .Header__navigation.active.mobile-active ul.nav>li>ul>li>ul>li .icon{left:1em;margin-top:.7em}#app .Header__navigation.active.mobile-active ul.nav>li>ul>li>ul>li>a{display:-webkit-box;display:-ms-flexbox;display:flex;-webkit-box-orient:vertical;-webkit-box-direction:normal;-ms-flex-direction:column;flex-direction:column;width:100%;padding:0 3.125em}#app .Header__navigation.active.mobile-active ul.nav>li>ul>li>ul>li>a::after{content:unset}#app .Header__navigation.active.mobile-active ul.nav>li ul li a{padding:0 1.25em}#app .Header__navigation__promo{max-width:11.5em;cursor:pointer;width:100%;height:80px;background-size:cover}#app .Header__navigation__promo *{width:100%}#app .Header__navigation__buttons__mobile{display:-webkit-box;display:-ms-flexbox;display:flex;-webkit-box-orient:vertical;-webkit-box-direction:reverse;-ms-flex-direction:column-reverse;flex-direction:column-reverse;padding-top:.5em}#app .Header__navigation__buttons__mobile .Button{width:100%}#app .Header__navigation__buttons__mobile .Button--login{text-align:left;height:auto}#app .Header__navigation__buttons__mobile .Button--login span{padding:0 1.25em;font-size:1rem;line-height:3.75;margin:0}#app .Header__navigation__buttons__mobile .Button--full,#app .Header__navigation__buttons__mobile .Button--outline{margin:.5em 1.25em;width:calc(100% - 2.5em)}#app .Header__navigation__buttons a.Button{display:none;max-height:3em;margin-right:1.5em;padding-inline:1em}#app .Header__navigation__buttons a.Button.Button--login{margin:0}#app .Header__navigation__buttons a.Button.Button--full{display:-webkit-box;display:-ms-flexbox;display:flex}#app .Header__navigation__buttons a.Button span{white-space:nowrap}#app .Header__navigation ul.nav{position:relative;margin-bottom:0}#app .Header__navigation ul.nav li{position:static;-webkit-user-select:none;-moz-user-select:none;-ms-user-select:none;user-select:none}#app .Header__navigation ul.nav li.one-column ul{left:-1.5625em}#app .Header__navigation ul.nav li.one-column ul li{padding:0 2.8125em}#app .Header__navigation ul.nav li.one-column ul li ul{padding-bottom:0}#app .Header__navigation ul.nav li.one-column ul li ul li{padding:0}#app .Header__navigation ul.nav li a{color:#050505;color:var(--main-nav-font-color);position:relative;display:-webkit-box;display:-ms-flexbox;display:flex;-webkit-box-pack:justify;-ms-flex-pack:justify;justify-content:space-between;font-size:16px;line-height:60px;font-weight:600;text-decoration:none}#app .Header__navigation ul.nav li a::before{background-color:#fa9531;background-color:var(--main-nav-underline);content:"";position:absolute;bottom:.8125em;left:50%;width:0;height:.1875em;-webkit-transition:all .3s;transition:all .3s}#app .Header__navigation ul.nav li.menu-item-has-children a::after{content:"\e821";font-family:fontello,sans-serif;font-size:.75rem;font-weight:900;display:inline-block;margin-left:.625em;width:.75em}#app .Header__navigation ul.nav li.menu-item-has-children.active>a::after{-webkit-transform:rotate(180deg);-ms-transform:rotate(180deg);transform:rotate(180deg)}#app .Header__navigation ul.nav li.menu-item-has-children ul li a::before{content:unset}#app .Header__navigation ul.nav ul{position:relative}#app .Header__navigation ul.nav ul.active{display:block}#app .Header__navigation ul.nav ul li{width:100%}#app .Header__navigation ul.nav ul a{color:#050505 !important;color:var(--main-nav-submenu-font-color) !important;font-size:14px;line-height:30px;font-weight:600;white-space:nowrap;text-align:left}#app .Header__navigation ul.nav ul a[href="#"]{margin-bottom:1.25em;font-size:.875rem;line-height:0;cursor:default;padding:.625em 0}#app .Header__navigation ul.nav ul ul{display:-webkit-box;display:-ms-flexbox;display:flex;position:static;-webkit-box-orient:vertical;-webkit-box-direction:normal;-ms-flex-flow:wrap column;flex-flow:wrap column;-webkit-box-pack:start;-ms-flex-pack:start;justify-content:flex-start;-webkit-box-align:start;-ms-flex-align:start;align-items:flex-start}#app .Header__navigation ul.nav ul ul li{position:relative;display:-webkit-box;display:-ms-flexbox;display:flex;-webkit-box-orient:horizontal;-webkit-box-direction:normal;-ms-flex-flow:wrap row;flex-flow:wrap row;-webkit-box-pack:start;-ms-flex-pack:start;justify-content:flex-start;-webkit-box-align:center;-ms-flex-align:center;align-items:center;width:100%;margin-bottom:1.25em;padding:0;overflow:visible}#app .Header__navigation ul.nav ul ul li.label a{position:relative;width:100%;overflow:hidden}#app .Header__navigation ul.nav ul ul li.label a::after{background-color:#fa9531;background-color:var(--primary-color);color:#fff;color:var(--font-color-light);content:"";position:absolute;top:.5em;right:0;display:inline-block !important;padding:.125em .25em;border-radius:.125em;font-size:.625em;line-height:1;text-transform:uppercase}#app .Header__navigation ul.nav ul ul li.label-new a::after{content:"new"}#app .Header__navigation ul.nav ul ul li.label-top a::after{content:"top"}#app .Header__navigation ul.nav ul ul li.label-trending a::after{content:"trending"}#app .Header__navigation ul.nav ul ul li .icon{width:1.25rem;height:1.25rem;display:block;position:absolute;pointer-events:none;z-index:1;left:.15em;top:.25em}#app .Header__navigation ul.nav ul ul li::after{content:"";position:absolute;left:-1.25em;bottom:-0.625em;height:calc(100% + 1.25em);width:0;background-color:#feefe0;-webkit-transition:all .5s ease;transition:all .5s ease}#app .Header__navigation ul.nav ul ul li:hover::after{width:100%}#app .Header__navigation ul.nav ul ul li a{padding-left:2.0625em;z-index:1}#app .Header__navigation ul.nav ul ul li:first-of-type{padding-right:0}#app .Header__navigation .icon-header-menu{left:0;width:1.5em;background-size:8.8em}#app .Header__navigation .icon-header-menu::before{width:1.5rem;height:1.5rem;display:block;position:absolute;pointer-events:none;z-index:1;content:"";font-size:1.25rem;left:0;top:.125em}#app .Header__navigation .icon-header-menu-whatsapp:before{background:url(/app/themes/liveagent/assets/images/icons-menu-integrations.png) -152px 2px;background-size:8.8em}#app .Header__navigation .icon-header-menu-wordpress:before{background:url(/app/themes/liveagent/assets/images/icons-menu-integrations.png) -16px 2px;background-size:8.8em}#app .Header__navigation .icon-header-menu-prestashop:before{background:url(/app/themes/liveagent/assets/images/icons-menu-integrations.png) -234px 2px;background-size:8.8em}#app .Header__navigation .icon-header-menu-magento:before{background:url(/app/themes/liveagent/assets/images/icons-menu-integrations.png) 4px 2px;background-size:8.8em}#app .Header__navigation .icon-header-menu-shopify:before{background:url(/app/themes/liveagent/assets/images/icons-menu-integrations.png) -81px 1px;background-size:8.8em}#app .Header__navigation .icon-header-menu-mailchimp:before{background:url(/app/themes/liveagent/assets/images/icons-menu-integrations.png) -105px 0;background-size:8.8em}#app .Header__navigation .icon-header-menu-pipedrive:before{background:url(/app/themes/liveagent/assets/images/icons-menu-integrations.png) -132px 2px;background-size:8.8em}#app .Header__navigation .icon-header-menu-slack:before{background:url(/app/themes/liveagent/assets/images/icons-menu-integrations.png) -36px 2px;background-size:8.8em}#app .Header__navigation .label-overview a[href="#"],#app .Header__navigation .label-overview .icon,#app .Header__navigation .label-overview li::before{color:#ae54fd !important}#app .Header__navigation .label-overview .sub-menu{width:100%}#app .Header__navigation .label-overview ::after{background-color:#f3e6ff !important}#app .Header__navigation .label-product a[href="#"],#app .Header__navigation .label-product .icon{color:#fa9531 !important}#app .Header__navigation .label-product ::after{background-color:#feefe0 !important}#app .Header__navigation .label-use-for a[href="#"],#app .Header__navigation .label-use-for .icon{color:#2570ed !important}#app .Header__navigation .label-use-for ::after{background-color:#dfeafd !important}#app .Header__navigation .label-integrations{padding:0 4.375em 0 1.875em !important}#app .Header__navigation .label-integrations ul li{padding:0 !important;margin:0 !important}#app .Header__navigation .label-integrations a[href="#"]{color:#ababab !important}#app .Header__navigation .label-integrations>*{position:relative;z-index:1}#app .Header__navigation .label-integrations ::after{background-color:#f5f5f7 !important;left:-0.625em !important;bottom:.125em !important;height:1.875em !important;z-index:0}#app .Header__navigation .label-integrations li:last-child a{color:#ababab !important;font-size:.75rem !important}#app .Header__navigation .label-learn a[href="#"],#app .Header__navigation .label-learn .icon{color:#07b65d !important}#app .Header__navigation .label-learn ::after{background-color:#daf4e7 !important}#app .Header__navigation .label-company a[href="#"],#app .Header__navigation .label-company .icon{color:#f72f49 !important}#app .Header__navigation .label-company ::after{background-color:#fee0e4 !important}#app .Header__navigation .label-liveagent a[href="#"],#app .Header__navigation .label-liveagent .icon{color:#48c6ce !important}#app .Header__navigation .label-liveagent ::after{background-color:#e4f7f8 !important}#app .Header__navigation .label-sub a[href="#"]{color:transparent !important}#app .Header__navigation .show-only-mobile{display:none}#app .Header__mobile__hamburger{cursor:pointer}#app .Header__mobile__hamburger .line{width:1.65em;height:.125em;background-color:#050505;border-radius:8px;display:block;margin:.35em auto;-webkit-transition:all .3s ease-in-out;transition:all .3s ease-in-out}#app .Header__mobile__hamburger.active .line:nth-child(2){opacity:0}#app .Header__mobile__hamburger.active .line:nth-child(1){-webkit-transform:translateY(8px) rotate(45deg);-ms-transform:translateY(8px) rotate(45deg);transform:translateY(8px) rotate(45deg)}#app .Header__mobile__hamburger.active .line:nth-child(3){-webkit-transform:translateY(-8px) rotate(-45deg);-ms-transform:translateY(-8px) rotate(-45deg);transform:translateY(-8px) rotate(-45deg)}.admin-bar #app .Header{top:3em}.admin-bar #app .Header__navigation{top:8.625em}html[lang=de-DE] .Header__navigation .icon-header-menu,html[lang=et] .Header__navigation .icon-header-menu,html[lang=es-ES] .Header__navigation .icon-header-menu,html[lang=hr] .Header__navigation .icon-header-menu,html[lang=lv-LV] .Header__navigation .icon-header-menu,html[lang=lt-LT] .Header__navigation .icon-header-menu,html[lang=ru-RU] .Header__navigation .icon-header-menu,html[lang=sk-SK] .Header__navigation .icon-header-menu,html[lang=vi-VN] .Header__navigation .icon-header-menu{left:0;width:1.5em !important;background-size:11.375em !important}html[lang=de-DE] .Header__navigation .icon-header-menu-wordpress,html[lang=et] .Header__navigation .icon-header-menu-wordpress,html[lang=es-ES] .Header__navigation .icon-header-menu-wordpress,html[lang=hr] .Header__navigation .icon-header-menu-wordpress,html[lang=lv-LV] .Header__navigation .icon-header-menu-wordpress,html[lang=lt-LT] .Header__navigation .icon-header-menu-wordpress,html[lang=ru-RU] .Header__navigation .icon-header-menu-wordpress,html[lang=sk-SK] .Header__navigation .icon-header-menu-wordpress,html[lang=vi-VN] .Header__navigation .icon-header-menu-wordpress{background:url(/app/themes/liveagent/assets/images/icons-menu-integrations.png) -1.1875em 0}html[lang=de-DE] .Header__navigation .icon-header-menu-magento,html[lang=et] .Header__navigation .icon-header-menu-magento,html[lang=es-ES] .Header__navigation .icon-header-menu-magento,html[lang=hr] .Header__navigation .icon-header-menu-magento,html[lang=lv-LV] .Header__navigation .icon-header-menu-magento,html[lang=lt-LT] .Header__navigation .icon-header-menu-magento,html[lang=ru-RU] .Header__navigation .icon-header-menu-magento,html[lang=sk-SK] .Header__navigation .icon-header-menu-magento,html[lang=vi-VN] .Header__navigation .icon-header-menu-magento{background:url(/app/themes/liveagent/assets/images/icons-menu-integrations.png) .25em 0}html[lang=bg-BG] .Header__navigation__buttons .Button,html[lang=lv-LV] .Header__navigation__buttons .Button{padding-left:1.714em;padding-right:1.714em}html[lang=vi-VN] .Header .Button--login{margin-left:1.75em !important}@media(min-width:768px){.Header__flags--mainmenu .Header__flags--region-asia{margin-top:1em}.Header__flags--region{width:calc(33.3333333333% - 1em);float:right;margin-right:0}.Header__flags--region ul{display:block}.Header__flags--region ul li{margin-right:0}.Header__flags--region-europe{float:left;width:66.6666666667%;height:100%;margin-bottom:0}.Header__flags--region-switchers{display:none}#app .LoginBlock{display:-webkit-box;display:-ms-flexbox;display:flex;-webkit-box-align:center;-ms-flex-align:center;align-items:center;-webkit-box-pack:center;-ms-flex-pack:center;justify-content:center;margin:0 !important;height:calc(100vh - 90px);padding:0 !important}#app .LoginBlock .wrapper::after{position:absolute;content:"";height:160%;width:100%;top:50%;left:0;-webkit-transform:translateY(-50%);-ms-transform:translateY(-50%);transform:translateY(-50%);background:url(/app/themes/liveagent/assets/images/login_bg.png?ver=3.1) center center no-repeat;background-size:contain}#app .LoginBlock .wrapper>.elementor-widget-wrap{padding:5em 7.25em !important}#app .LoginBlock .wrapper h1{font-size:2.5rem;line-height:1.33}#app .LoginBlock .wrapper .elementor-widget-text-editor{margin:0 auto}}@media(min-width:1024px){.Header__flags__mobile{display:none}.Header__flags{display:block}.Header__flags--item-toggle{padding:0 1.25em}.Header__flags--item-toggle h3{display:none}.Header__flags--mainmenu{position:absolute;overflow:visible;border-radius:1rem;padding:1.75em 0 1.75em 3em;width:auto;height:auto;min-width:32rem;top:4em;left:auto;right:6.5em;-webkit-box-shadow:0 .18em 4em 0 rgba(0,0,0,0.15);box-shadow:0 .18em 4em 0 rgba(0,0,0,0.15);display:none}.Header__flags--mainmenu::after,.Header__flags--mainmenu::before{content:"";display:table}.Header__flags--mainmenu::after{clear:both}.Header__flags--mainmenu{*zoom:1}#app .Header__navigation__buttons__mobile{display:none}#app .Header__navigation{display:-webkit-box;display:-ms-flexbox;display:flex;-webkit-box-orient:horizontal;-webkit-box-direction:normal;-ms-flex-flow:wrap row;flex-flow:wrap row;-webkit-box-pack:center;-ms-flex-pack:center;justify-content:center;-webkit-box-align:center;-ms-flex-align:center;align-items:center}#app .Header__navigation__buttons{display:-webkit-box;display:-ms-flexbox;display:flex;-webkit-box-align:center;-ms-flex-align:center;align-items:center;-webkit-box-pack:center;-ms-flex-pack:center;justify-content:center;gap:1.5em}#app .Header__navigation__buttons a.Button{display:-webkit-box;display:-ms-flexbox;display:flex;-webkit-box-orient:vertical;-webkit-box-direction:normal;-ms-flex-direction:column;flex-direction:column;padding-left:1.7em;padding-right:1.7em;margin-right:0;margin-left:0}#app .Header__navigation__buttons a.Button--login{margin-left:0 !important}#app .Header__navigation ul.nav{display:-webkit-box;display:-ms-flexbox;display:flex;-webkit-box-orient:horizontal;-webkit-box-direction:normal;-ms-flex-flow:wrap row;flex-flow:wrap row;-webkit-box-pack:center;-ms-flex-pack:center;justify-content:center;-webkit-box-align:center;-ms-flex-align:center;align-items:center}#app .Header__navigation ul.nav li{padding:0 1.25em}#app .Header__navigation ul.nav li ul{display:none}#app .Header__navigation ul.nav li ul a::before,#app .Header__navigation ul.nav li ul a::after{display:none !important}#app .Header__navigation ul.nav ul{-webkit-box-orient:horizontal;-webkit-box-direction:normal;-ms-flex-flow:nowrap row;flex-flow:nowrap 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Zlepšete zákaznickou podporu s LiveAgent – bez poplatků a s 24/7 podporou!" hreflang="cs-CZ" onover-preload="1">Help desk<div class="menu-item-description">Vícekanálová platforma pro služby zákazníkům</div></a></li> <li id="menu-item-663218" class="icn-menu-ticketing menu-item menu-item-type-custom menu-item-object-custom menu-item-663218"><svg class="icon icon-menu-ticketing"><use xlink:href="https://www.live-agent.cz/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#menu-ticketing"></use></svg><a href="https://www.live-agent.cz/tiketingovy-software/" title='LiveAgent: Nejlepší tiketingový software 2024! Zjednodušte podporu na všech kanálech, bez závazků a s 30denní zkušební verzí zdarma."' hreflang="cs-CZ" onover-preload="1">Ticketing<div class="menu-item-description">Pokročilý systém ticketingu</div></a></li> <li id="menu-item-481005" class="icn-menu-live-chat menu-item menu-item-type-post_type menu-item-object-page menu-item-481005"><svg class="icon icon-menu-live-chat"><use xlink:href="https://www.live-agent.cz/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#menu-live-chat"></use></svg><a href="https://www.live-agent.cz/live-chat-software/" title="Zlepšete zapojení zákazníků s LiveAgent – nejrychlejším live chat softwarem. Bez poplatků, 24/7 podpora, zdarma na 30 dní!" hreflang="cs-CZ" onover-preload="1">Live chat<div class="menu-item-description">Nejrychlejší live chat na trhu</div></a></li> </ul> </li> <li id="menu-item-480989" class="label-sub label-product menu-item menu-item-type-custom menu-item-object-custom menu-item-has-children menu-item-480989"><a href="#" title="Objevte nejlepší software pro zákaznickou podporu! Přečtěte si recenze na e-mailové, chatové a ticketingové nástroje. Vyberte to pravé pro vás!" hreflang="cs-CZ">sub</a> <ul class="sub-menu"> <li id="menu-item-902430" class="icn-thumbsup menu-item menu-item-type-custom menu-item-object-custom menu-item-902430"><svg class="icon icon-thumbsup"><use xlink:href="https://www.live-agent.cz/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#thumbsup"></use></svg><a href="https://www.live-agent.cz/social-media-customer-service/" title='Spravujte sociální sítě bez stresu s LiveAgent! Propojte kanály, odpovídejte z 1 místa a získejte 14 dní zdarma. Žádná karta není nutná!"' hreflang="cs-CZ" onover-preload="1">Sociální sítě<div class="menu-item-description">Odpovídejte svým sledujícím přímo ze služby LiveAgent</div></a></li> <li id="menu-item-695158" class="icn-phone menu-item menu-item-type-post_type menu-item-object-page menu-item-695158"><svg class="icon icon-phone"><use xlink:href="https://www.live-agent.cz/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#phone"></use></svg><a href="https://www.live-agent.cz/call-center-software/" title="Objevte nejlepší software pro call centra 2024! Žádný hardware, 24/7 podpora, bez poplatků. Vyzkoušejte LiveAgent zdarma a zlepšete péči o zákazníky!" hreflang="cs-CZ" onover-preload="1">Call centrum<div class="menu-item-description">Vestavěný software call centra</div></a></li> <li id="menu-item-873976" class="icn-lightbulb menu-item menu-item-type-custom menu-item-object-custom menu-item-873976"><svg class="icon icon-lightbulb"><use xlink:href="https://www.live-agent.cz/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#lightbulb"></use></svg><a href="/liveagent-software-znalostni-baze/" title='Vytvořte bázi znalostí s LiveAgent! Zlepšete zákaznickou podporu, nabídněte samoobslužná řešení a začněte s bezplatnou zkušební verzí."' hreflang="cs-CZ" onover-preload="1">Báze znalostí<div class="menu-item-description">Poskytuje možnosti samoobsluhy</div></a></li> </ul> </li> <li id="menu-item-480990" class="label-use-for menu-item menu-item-type-custom menu-item-object-custom menu-item-has-children menu-item-480990"><a href="#" title="Objevte nejlepší software pro zákaznickou podporu! Přečtěte si recenze na e-mailové, chatové a ticketingové nástroje. Vyberte to pravé pro vás!" hreflang="cs-CZ">Možnosti využití</a> <ul class="sub-menu"> <li id="menu-item-481008" class="icn-menu-business-solutions menu-item menu-item-type-post_type menu-item-object-page menu-item-481008"><svg class="icon icon-menu-business-solutions"><use xlink:href="https://www.live-agent.cz/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#menu-business-solutions"></use></svg><a href="https://www.live-agent.cz/podniky/" title="Komplexní helpdesk řešení LiveAgent přizpůsobitelné vašim potřebám. Bez vstupních poplatků, 24/7 podpora, 14 dní zdarma bez karty!" hreflang="cs-CZ" onover-preload="1">Podniky<div class="menu-item-description">Různé firmy, různá řešení</div></a></li> <li id="menu-item-481007" class="icn-shop menu-item menu-item-type-post_type menu-item-object-page menu-item-481007"><svg class="icon icon-shop"><use xlink:href="https://www.live-agent.cz/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#shop"></use></svg><a href="https://www.live-agent.cz/odvetvi/" title="Jedno řešení pro všechny obory! LiveAgent zlepšuje zákaznickou podporu, nabízí 24/7 servis a bezplatnou zkušební verzi na 14 dní." hreflang="cs-CZ" onover-preload="1">Průmyslová řešení<div class="menu-item-description">Přizpůsobte LiveAgent svému oboru</div></a></li> <li id="menu-item-743678" class="icn-menu-use-cases menu-item menu-item-type-post_type_archive menu-item-object-ms_success-stories menu-item-743678"><svg class="icon icon-menu-use-cases"><use xlink:href="https://www.live-agent.cz/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#menu-use-cases"></use></svg><a href="https://www.live-agent.cz/pribehy-uspesnych/" title='Objevte úspěšné příběhy s LiveAgent! Zvyšte spokojenost, příjmy a loajalitu. Vyzkoušejte 30denní zkušební verzi zdarma!"' hreflang="cs-CZ" onover-preload="1">Případy použití<div class="menu-item-description">Jeden produkt, mnoho scénářů použití</div></a></li> </ul> </li> <li id="menu-item-480992" class="label-integrations menu-item menu-item-type-custom menu-item-object-custom menu-item-has-children menu-item-480992"><a href="#" title="Objevte nejlepší software pro zákaznickou podporu! Přečtěte si recenze na e-mailové, chatové a ticketingové nástroje. Vyberte to pravé pro vás!" hreflang="cs-CZ">Integrace</a> <ul class="sub-menu"> <li id="menu-item-955330" class="icon-header-menu icon-header-menu-whatsapp menu-item menu-item-type-custom menu-item-object-custom menu-item-955330"><a href="https://www.live-agent.cz/integrace/whatsapp/" title="Integrujte WhatsApp s LiveAgentem a zlepšete podporu zákazníků! Centralizujte komunikaci, řešte dotazy rychleji. Vyzkoušejte zdarma!" hreflang="cs-CZ" onover-preload="1">WhatsApp</a></li> <li id="menu-item-545992" class="icon-header-menu icon-header-menu-wordpress menu-item menu-item-type-post_type menu-item-object-ms_integrations menu-item-545992"><a href="https://www.live-agent.cz/integrace/wordpress/" title="Integrujte LiveAgent s WordPressem a snadno přidejte tlačítko chatu na své stránky. Zlepšete uživatelskou zkušenost a SEO pomocí pluginu SEO Automatic Interní Odkazy. Aktivace je jednoduchá a bez závazků, s důvěrou od uživatelů po celém světě. Vyzkoušejte zdarma!" hreflang="cs-CZ" onover-preload="1">WordPress</a></li> <li id="menu-item-481062" class="icon-header-menu icon-header-menu-prestashop menu-item menu-item-type-post_type menu-item-object-ms_integrations menu-item-481062"><a href="https://www.live-agent.cz/integrace/prestashop/" title="Integrujte Prestashop s LiveAgent a nabídněte zákazníkům rychlou podporu přes live chat. Zvyšte efektivitu svého e-shopu zdarma!" hreflang="cs-CZ" onover-preload="1">Prestashop</a></li> <li id="menu-item-481061" class="icon-header-menu icon-header-menu-magento menu-item menu-item-type-post_type menu-item-object-ms_integrations menu-item-481061"><a href="https://www.live-agent.cz/integrace/magento/" title="Integrujte Magento 2 s LiveAgentem a poskytněte svým zákazníkům personalizovaný servis s možností sledování objednávek. Připojte se snadno a bez závazků a získejte výhody rychlejšího e-commerce růstu. Vyzkoušejte zdarma!" hreflang="cs-CZ" onover-preload="1">Magento</a></li> <li id="menu-item-481063" class="icon-header-menu icon-header-menu-shopify menu-item menu-item-type-post_type menu-item-object-ms_integrations menu-item-481063"><a href="https://www.live-agent.cz/integrace/shopify/" title="Zvyšte zákaznickou spokojenost a zapojení pomocí integrace Shopify s LiveAgent! Tato funkce vám umožní snadno umístit tlačítko živého chatu na váš e-shop, což zlepší komunikaci s klienty a podpoří prodej. Vyzkoušejte zdarma a poskytněte rychlou a efektivní podporu napříč všemi kanály. Objevte, jak snadno integrovat Shopify a proměnit návštěvníky ve spokojené zákazníky!" hreflang="cs-CZ" onover-preload="1">Shopify</a></li> <li id="menu-item-481064" class="icon-header-menu icon-header-menu-mailchimp menu-item menu-item-type-post_type menu-item-object-ms_integrations menu-item-481064"><a href="https://www.live-agent.cz/integrace/mailchimp/" title="Tiketing dokáže s integrací Mailchimp pro LiveAgent mnohem více. Integrace Mailchimp vám umožní spravovat kontakty přímo z vašeho help desku." hreflang="cs-CZ" onover-preload="1">Mailchimp</a></li> <li id="menu-item-545993" class="icon-header-menu icon-header-menu-slack menu-item menu-item-type-post_type menu-item-object-ms_integrations menu-item-545993"><a href="https://www.live-agent.cz/integrace/slack/" title="Integrujte Slack s LiveAgentem a získejte automatická oznámení o tiketech přímo ve Slacku. Usnadněte týmovou komunikaci a zlepšete podporu!" hreflang="cs-CZ" onover-preload="1">Slack</a></li> <li id="menu-item-743679" class="icon-header-menu icon-header-menu-pipedrive menu-item menu-item-type-post_type menu-item-object-ms_integrations menu-item-743679"><a href="https://www.live-agent.cz/integrace/pipedrive/" title='Integrace PipeDrive s LiveAgent zefektivní správu nabídek a zákazníků. Automatizujte procesy a zvyšte efektivitu prodejních týmů!"' hreflang="cs-CZ" onover-preload="1">PipeDrive</a></li> <li id="menu-item-480993" class="button-more-integrations menu-item menu-item-type-custom menu-item-object-custom menu-item-480993"><a href="/integrace/" title="Maximalizujte výkon vašeho helpdesk softwaru s LiveAgent! Objevte širokou škálu integrací, pluginů a aplikací, které zvyšují spokojenost zákazníků. Snadno integrujte VoIP služby jako CallTo365, AstraQom, GDMS a další pro efektivnější obchodní operace. Navštivte naši stránku a zjistěte, jak zjednodušit procesy a inovovat pracovní postupy." hreflang="cs-CZ" onover-preload="1">Více integrací</a></li> </ul> </li> </ul> </li> <li id="menu-item-480985" class="menu-item menu-item-type-custom menu-item-object-custom current-menu-ancestor menu-item-has-children menu-item-480985"><a href="#" title="Objevte nejlepší software pro zákaznickou podporu! Přečtěte si recenze na e-mailové, chatové a ticketingové nástroje. Vyberte to pravé pro vás!" hreflang="cs-CZ">Zdroje</a> <ul class="sub-menu"> <li id="menu-item-480994" class="label-learn menu-item menu-item-type-custom menu-item-object-custom menu-item-has-children menu-item-480994"><a href="#" title="Objevte nejlepší software pro zákaznickou podporu! Přečtěte si recenze na e-mailové, chatové a ticketingové nástroje. Vyberte to pravé pro vás!" hreflang="cs-CZ">Vědomosti</a> <ul class="sub-menu"> <li id="menu-item-743680" class="icn-graduation menu-item menu-item-type-post_type_archive menu-item-object-ms_academy menu-item-743680"><svg class="icon icon-graduation"><use xlink:href="https://www.live-agent.cz/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#graduation"></use></svg><a href="https://www.live-agent.cz/akademie/" title="Objevte vše, co potřebujete vědět o zákaznickém servisu na LiveAgent Akademii. Zdroj bezplatných školení a teoretických poznatků, který zlepší vaše dovednosti v oblasti komunikace, zpětné vazby a zákaznické zkušenosti. Navštivte nás a naučte se, jak poskytovat kvalitní zákaznický servis a získat spokojené zákazníky." hreflang="cs-CZ" onover-preload="1">Akademie<div class="menu-item-description">Staňte se odborníkem na služby zákazníkům</div></a></li> <li id="menu-item-743681" class="icn-menu-templates menu-item menu-item-type-post_type_archive menu-item-object-ms_templates menu-item-743681"><svg class="icon icon-menu-templates"><use xlink:href="https://www.live-agent.cz/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#menu-templates"></use></svg><a href="https://www.live-agent.cz/sablony/" title="Objevte efektivní e-mailové šablony pro zákaznický servis, marketing a prodeje. Ušetřete čas, zlepšete komunikaci a optimalizujte kampaně!" hreflang="cs-CZ" onover-preload="1">Šablony<div class="menu-item-description">Přizpůsobitelné šablony pro každou příležitost</div></a></li> <li id="menu-item-886777" class="icn-menu-checklists menu-item menu-item-type-custom menu-item-object-custom menu-item-886777"><svg class="icon icon-menu-checklists"><use xlink:href="https://www.live-agent.cz/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#menu-checklists"></use></svg><a href="https://www.live-agent.cz/checklists/" title="Objevte podrobné kontrolní seznamy pro call centra, marketing, HR i zákaznický servis. Zjednodušte si práci a zvyšte efektivitu!" hreflang="cs-CZ" onover-preload="1">Kontrolní seznamy<div class="menu-item-description">Jak zvládnout své pracovní postupy</div></a></li> </ul> </li> <li id="menu-item-480995" class="label-sub label-learn menu-item menu-item-type-custom menu-item-object-custom menu-item-has-children menu-item-480995"><a href="#" title="Objevte nejlepší software pro zákaznickou podporu! Přečtěte si recenze na e-mailové, chatové a ticketingové nástroje. Vyberte to pravé pro vás!" hreflang="cs-CZ">sub</a> <ul class="sub-menu"> <li id="menu-item-481068" class="icn-pencil menu-item menu-item-type-custom menu-item-object-custom menu-item-481068"><svg class="icon icon-pencil"><use xlink:href="https://www.live-agent.cz/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#pencil"></use></svg><a href="/blog/" title='Objevte užitečné tipy pro zákaznickou podporu, live chat, call centra a další na blogu LiveAgent. Zlepšete své služby ještě dnes!"' hreflang="cs-CZ" onover-preload="1">Blog<div class="menu-item-description">Novinky o službách zákazníkům a službě LiveAgent</div></a></li> <li id="menu-item-743682" class="icn-menu-glossary menu-item menu-item-type-post_type_archive menu-item-object-ms_glossary menu-item-743682"><svg class="icon icon-menu-glossary"><use xlink:href="https://www.live-agent.cz/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#menu-glossary"></use></svg><a href="https://www.live-agent.cz/slovnik-pojmu-zakaznicke-podpory/" title="Objevte kompletní slovníček terminologie zákaznické podpory a helpdesk softwaru. Snadné porozumění pojmům na jednom místě!" hreflang="cs-CZ" onover-preload="1">Slovník<div class="menu-item-description">Naučte se terminologii zákaznického servisu</div></a></li> <li id="menu-item-481082" class="icn-menu-support-portal menu-item menu-item-type-custom menu-item-object-custom menu-item-481082"><svg class="icon icon-menu-support-portal"><use xlink:href="https://www.live-agent.cz/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#menu-support-portal"></use></svg><a href="https://support.liveagent.com/" title="Discover LiveAgent's support portal for guides, updates, troubleshooting, video tutorials, and more to enhance your customer experience!" hreflang="en-US">Portál podpory<div class="menu-item-description">Články a návody, jak postupovat</div></a></li> </ul> </li> <li id="menu-item-480996" class="label-sub label-learn menu-item menu-item-type-custom menu-item-object-custom current-menu-ancestor current-menu-parent menu-item-has-children menu-item-480996"><a href="#" title="Objevte nejlepší software pro zákaznickou podporu! Přečtěte si recenze na e-mailové, chatové a ticketingové nástroje. Vyberte to pravé pro vás!" hreflang="cs-CZ">sub</a> <ul class="sub-menu"> <li id="menu-item-481013" class="icn-menu-typing-test menu-item menu-item-type-post_type menu-item-object-page menu-item-481013"><svg class="icon icon-menu-typing-test"><use xlink:href="https://www.live-agent.cz/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#menu-typing-test"></use></svg><a href="https://www.live-agent.cz/test-psani/" title="Zlepšete rychlost psaní zdarma s LiveAgent testem! Zvyšte produktivitu, spokojenost zákazníků a své dovednosti. Vyzkoušejte hned!" hreflang="cs-CZ" onover-preload="1">Test Psaní<div class="menu-item-description">Zlepšete svou rychlost psaní</div></a></li> <li id="menu-item-868322" class="icn-menu-reviews menu-item menu-item-type-custom menu-item-object-custom current-menu-item menu-item-868322"><svg class="icon icon-menu-reviews"><use xlink:href="https://www.live-agent.cz/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#menu-reviews"></use></svg><a href="https://www.live-agent.cz/reviews/" aria-current="page" title="Objevte nejlepší software pro zákaznickou podporu! Přečtěte si recenze na e-mailové, chatové a ticketingové nástroje. Vyberte to pravé pro vás!" hreflang="cs-CZ">Recenze<div class="menu-item-description">Podívejte se na recenze funkcí softwaru</div></a></li> </ul> </li> <li id="menu-item-480997" class="label-company menu-item menu-item-type-custom menu-item-object-custom menu-item-has-children menu-item-480997"><a href="#" title="Objevte nejlepší software pro zákaznickou podporu! Přečtěte si recenze na e-mailové, chatové a ticketingové nástroje. Vyberte to pravé pro vás!" hreflang="cs-CZ">Společnost</a> <ul class="sub-menu"> <li id="menu-item-545996" class="icn-heart menu-item menu-item-type-post_type menu-item-object-ms_about menu-item-545996"><svg class="icon icon-heart"><use xlink:href="https://www.live-agent.cz/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#heart"></use></svg><a href="https://www.live-agent.cz/o-nas/o-spolecnosti-liveagent/" title="Poznejte příběh LiveAgent, inovativního helpdesk softwaru, který zlepšuje zákaznickou podporu po celém světě. Připojte se k nám!" hreflang="cs-CZ" onover-preload="1">O nás<div class="menu-item-description">Seznamte se s týmem, který stojí za produktem LiveAgent</div></a></li> <li id="menu-item-481006" class="icn-trophy menu-item menu-item-type-post_type menu-item-object-page menu-item-481006"><svg class="icon icon-trophy"><use xlink:href="https://www.live-agent.cz/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#trophy"></use></svg><a href="https://www.live-agent.cz/oceneni/" title="Objevte ocenění a certifikáty LiveAgent, lídra v helpdesku, live chatu a zákaznické podpoře. Začněte 14denní zkušební verzi zdarma!" hreflang="cs-CZ" onover-preload="1">Ocenění<div class="menu-item-description">Naše ocenění a úspěchy</div></a></li> </ul> </li> </ul> </li> <li id="menu-item-743687" class="menu-item menu-item-type-post_type_archive menu-item-object-ms_features menu-item-743687"><a href="https://www.live-agent.cz/funkce/" title="Objevte všechny funkce LiveAgent, komplexního vícekanálového softwaru pro správu tiketů, který zvyšuje efektivitu vašeho týmu. Od detekce kolize agentů po automatickou distribuci tiketů a hodnocení agentů – vše, co potřebujete pro optimalizaci zákaznické podpory, naleznete na jednom místě. Vstupte do světa efektivní podpory s LiveAgent!" hreflang="cs-CZ" onover-preload="1">Funkce</a></li> <li id="menu-item-803033" class="menu-item menu-item-type-custom menu-item-object-custom menu-item-803033"><a href="https://www.live-agent.cz/cenik/" title="Vyberte si z cenově dostupných plánů LiveAgent od 15 $/měsíc. Získejte efektivní zákaznickou podporu s ticketingem, live chatem a dalšími funkcemi!" hreflang="cs-CZ" onover-preload="1">Ceník</a></li> </ul></div> <div class="Header__flags__mobile"> </div> <div class="Header__navigation__buttons__mobile"> <a href="/zkusebni-verze/" class="Button Button--outline" title="Zaregistrujte se na 14denní bezplatnou zkušební verzi LiveAgent a objevte špičkový helpdesk software ještě dnes!" hreflang="cs-CZ" onover-preload="1"> <span>Zkušební verze zdarma</span> </a> <a href="/prihlaseni/" class="Button Button--login" title="Přihlašte se ke svému LiveAgent účtu skrze tuto stránku. Pro úspěšné přihlášení nejprve vyplňte název společnosti a pokračujte zadáním uživatelského jména a hesla." hreflang="cs-CZ" onover-preload="1"> <span>Přihlášení</span> <span class="tooltip">Přihlášení</span> </a> </div> </div> <div class="Header__navigation__buttons"> <a href="/demo/" class="Button Button--full" title="Naplánujte si ukázku LiveAgent a objevte, jak zlepšit zákaznickou podporu. Získejte přehled o funkcích a možnostech!" hreflang="cs-CZ" onover-preload="1"> <span>Demo</span> </a> <a href="/zkusebni-verze/" class="Button Button--outline" title="Zaregistrujte se na 14denní bezplatnou zkušební verzi LiveAgent a objevte špičkový helpdesk software ještě dnes!" hreflang="cs-CZ" onover-preload="1"> <span>Zkušební verze zdarma</span> </a> <a href="/prihlaseni/" class="Button Button--login" title="Přihlašte se ke svému LiveAgent účtu skrze tuto stránku. Pro úspěšné přihlášení nejprve vyplňte název společnosti a pokračujte zadáním uživatelského jména a hesla." hreflang="cs-CZ" onover-preload="1"> <span>Přihlášení</span> <span class="tooltip">Přihlášení</span> </a> </div>  <div class="Header__flags"> <div class="text-2 widget_text"><div class="Header__flags__title h4">Change language</div> <div class="textwidget"> <div class="Header__flags--main"> <ul> <li class="Header__flags--item Header__flags--item-active Header__flags--item-cs" lang="cs"><span id="languageSwitcher-toggle" class="Header__flags--item-toggle"><img decoding="async" class="Header__flags--item-flag" aria-label="cs" alt="cz" data-src="https://www.live-agent.cz/app/themes/liveagent/assets/images/flags/cz.svg?ver=1.25.84" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="1"></span> <div class="Header__flags--mainmenu"> <input class="input--region hidden" name="regions" type="radio" id="europe"> <label class="Header__flags--region-switcher" for="europe">Evropa</label> <input class="input--region hidden" name="regions" type="radio" id="asia"> <label class="Header__flags--region-switcher" for="asia">Asie</label> <input class="input--region hidden" name="regions" type="radio" id="mideast"> <label class="Header__flags--region-switcher" for="mideast">Střední východ</label> <input class="input--region hidden" name="regions" type="radio" id="america"> <label class="Header__flags--region-switcher" for="america">Amerika</label> <div class="Header__flags--regions"> <div class="Header__flags--region Header__flags--region-europe"> <div class="Header__flags--region-title h4">Evropa</div> <ul> <li class="Header__flags--item Header__flags--item-bg" data-region="europe" lang="bg"> <a class="Header__flags--item-link" href="https://www.liveagent.bg/reviews/" title="Прочетете подробни отзиви за най-популярните софтуери! Тестване, цени и функции, за да изберете най-доброто за бизнеса си." hreflang="bg-BG" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="bg" alt="bg" data-src="https://www.live-agent.cz/app/themes/liveagent/assets/images/flags/bg.svg?ver=1.25.84" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="2"> Български </a> </li> <li class="Header__flags--item Header__flags--item-cs" data-region="europe" lang="cs"> <span class="Header__flags--item-link active"> <img decoding="async" class="Header__flags--item-flag" aria-label="cs" alt="cs" data-src="https://www.live-agent.cz/app/themes/liveagent/assets/images/flags/cz.svg?ver=1.25.84" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="3"> Čeština </span> </li> <li class="Header__flags--item Header__flags--item-da" data-region="europe" lang="da"> <a class="Header__flags--item-link" href="https://www.liveagent.dk/reviews/" title="Læs detaljerede anmeldelser af populære softwareløsninger. Sammenlign funktioner, priser og integrationer for at finde det bedste match!" hreflang="da-DK" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="da" alt="da" data-src="https://www.live-agent.cz/app/themes/liveagent/assets/images/flags/dk.svg?ver=1.25.84" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="4"> Dansk </a> </li> <li class="Header__flags--item Header__flags--item-de" data-region="europe" lang="de"> <a class="Header__flags--item-link" href="https://www.liveagent.de/reviews/" title="Vergleichen Sie Softwarebewertungen und finden Sie die beste Lösung für Ihr Unternehmen. Umfassende Tests, Preisanalyse & Integration mit LiveAgent!" hreflang="de-DE" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="de" alt="de" data-src="https://www.live-agent.cz/app/themes/liveagent/assets/images/flags/de.svg?ver=1.25.84" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="5"> Deutsch </a> </li> <li class="Header__flags--item Header__flags--item-et" data-region="europe" lang="et"> <a class="Header__flags--item-link" href="https://www.liveagent.ee/reviews/" title="Discover in-depth software reviews across categories like CRM, help desk, live chat, and more. Find the best tools for your business!" hreflang="et" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="et" alt="et" data-src="https://www.live-agent.cz/app/themes/liveagent/assets/images/flags/et.svg?ver=1.25.84" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="6"> Eesti </a> </li> <li class="Header__flags--item Header__flags--item-es" data-region="europe" lang="es"> <a class="Header__flags--item-link" href="https://www.liveagent.es/reviews/" title="Descubre reseñas detalladas de software de atención al cliente. Compara funciones, precios y rendimiento para elegir la mejor opción para tu negocio." hreflang="es-ES" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="es" alt="es" data-src="https://www.live-agent.cz/app/themes/liveagent/assets/images/flags/es.svg?ver=1.25.84" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="7"> Español </a> </li> <li class="Header__flags--item Header__flags--item-fr" data-region="europe" lang="fr"> <a class="Header__flags--item-link" href="https://www.liveagent.fr/reviews/" title="Découvrez des avis détaillés sur les meilleurs logiciels de service client, chat en direct, centre d'appels, CRM et plus sur LiveAgent." hreflang="fr-FR" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="fr" alt="fr" data-src="https://www.live-agent.cz/app/themes/liveagent/assets/images/flags/fr.svg?ver=1.25.84" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="8"> Français </a> </li> <li class="Header__flags--item Header__flags--item-el" data-region="europe" lang="el"> <a class="Header__flags--item-link" href="https://www.liveagent.gr/reviews/" title="Ανακαλύψτε τις καλύτερες αξιολογήσεις λογισμικού εξυπηρέτησης πελατών με λεπτομερείς δοκιμές, χαρακτηριστικά και σύγκριση τιμών!" hreflang="el" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="el" alt="el" data-src="https://www.live-agent.cz/app/themes/liveagent/assets/images/flags/el.svg?ver=1.25.84" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="9"> Ελληνικα </a> </li> <li class="Header__flags--item Header__flags--item-hr" data-region="europe" lang="hr"> <a class="Header__flags--item-link" href="https://www.liveagent.hr/reviews/" title='Discover top software reviews for help desks, email management, live chats, and more. Find the best tools for your business needs now!"' hreflang="hr" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="hr" alt="hr" data-src="https://www.live-agent.cz/app/themes/liveagent/assets/images/flags/hr.svg?ver=1.25.84" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="10"> Hrvatski </a> </li> <li class="Header__flags--item Header__flags--item-it" data-region="europe" lang="it"> <a class="Header__flags--item-link" href="https://www.live-agent.it/reviews/" title="Scopri recensioni e valutazioni sui migliori software di help desk, CRM, chatbot e altro. Trova la soluzione perfetta per la tua azienda!" hreflang="it-IT" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="it" alt="it" data-src="https://www.live-agent.cz/app/themes/liveagent/assets/images/flags/it.svg?ver=1.25.84" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="11"> Italiano </a> </li> <li class="Header__flags--item Header__flags--item-lv" data-region="europe" lang="lv"> <a class="Header__flags--item-link" href="https://www.liveagent.lv/reviews/" title='Lasiet LiveAgent programmatūras apskatus! Atrodiet vislabākos risinājumus jūsu uzņēmumam, ar funkciju testiem un cenu novērtējumiem."' hreflang="lv-LV" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="lv" alt="lv" data-src="https://www.live-agent.cz/app/themes/liveagent/assets/images/flags/lv.svg?ver=1.25.84" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="12"> Latviešu </a> </li> <li class="Header__flags--item Header__flags--item-lt" data-region="europe" lang="lt"> <a class="Header__flags--item-link" href="https://www.liveagent.lt/" title="Lengvai naudokite LiveAgent – viskas-viename pagalbos tarnybos platformą su 24/7 palaikymu, tiesioginiu pokalbiu ir AI įrankiais. Nemokamas bandomasis!" hreflang="lt-LT" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="lt" alt="lt" data-src="https://www.live-agent.cz/app/themes/liveagent/assets/images/flags/lt.svg?ver=1.25.84" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="13"> Lietuviškai </a> </li> <li class="Header__flags--item Header__flags--item-hu" data-region="europe" lang="hu"> <a class="Header__flags--item-link" href="https://www.liveagent.hu/reviews/" title="Fedezze fel a legjobb ügyfélszolgálati szoftvereket a LiveAgent átfogó véleményeivel! Olvasson e-mail, közösségi média, jegykezelő, és további szoftverekről, tesztjeink és árértékeléseink alapján. Csatlakozzon elégedett ügyfeleink közösségéhez, és próbálja ki ingyenes 14 napos próbaverziónkat!" hreflang="hu-HU" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="hu" alt="hu" data-src="https://www.live-agent.cz/app/themes/liveagent/assets/images/flags/hu.svg?ver=1.25.84" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="14"> Magyar </a> </li> <li class="Header__flags--item Header__flags--item-nl" data-region="europe" lang="nl"> <a class="Header__flags--item-link" href="https://www.live-agent.nl/reviews/" title="Lees uitgebreide reviews van klantenservice-, CRM-, live chat- en andere software. Vergelijk functies, prijzen en prestaties om de beste keuze te maken!" hreflang="nl-NL" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="nl" alt="nl" data-src="https://www.live-agent.cz/app/themes/liveagent/assets/images/flags/nl.svg?ver=1.25.84" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="15"> Nederlands </a> </li> <li class="Header__flags--item Header__flags--item-no" data-region="europe" lang="no"> <a class="Header__flags--item-link" href="https://www.liveagent.no/reviews/" title="Les omfattende anmeldelser av programvare for kundeservice, inkludert funksjonstester, prisanalyse og integrasjon med LiveAgent." hreflang="no" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="no" alt="no" data-src="https://www.live-agent.cz/app/themes/liveagent/assets/images/flags/no.svg?ver=1.25.84" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="16"> Norsk bokmål </a> </li> <li class="Header__flags--item Header__flags--item-pl" data-region="europe" lang="pl"> <a class="Header__flags--item-link" href="https://www.live-agent.pl/reviews/" title='Sprawdź recenzje najlepszych narzędzi do obsługi klienta! Porównaj oprogramowanie i wybierz idealne rozwiązanie dla swojej firmy."' hreflang="pl-PL" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="pl" alt="pl" data-src="https://www.live-agent.cz/app/themes/liveagent/assets/images/flags/pl.svg?ver=1.25.84" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="17"> Polski </a> </li> <li class="Header__flags--item Header__flags--item-ro" data-region="europe" lang="ro"> <a class="Header__flags--item-link" href="https://www.liveagent.ro/reviews/" title="Descoperiți cele mai bune soluții software pentru afacerea dvs.! Citiți recenzii detaliate despre help desk, CRM, IVR și multe altele." hreflang="ro-RO" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="ro" alt="ro" data-src="https://www.live-agent.cz/app/themes/liveagent/assets/images/flags/ro.svg?ver=1.25.84" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="18"> Română </a> </li> <li class="Header__flags--item Header__flags--item-ru" data-region="europe" lang="ru"> <a class="Header__flags--item-link" href="https://ru.liveagent.com/" title="LiveAgent - мощное решение для поддержки клиентов: онлайн-чат, колл-центр, ИИ. Бесплатная пробная версия 30 дней, отмена в любое время!" hreflang="ru-RU" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="ru" alt="ru" data-src="https://www.live-agent.cz/app/themes/liveagent/assets/images/flags/ru.svg?ver=1.25.84" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="19"> Русский </a> </li> <li class="Header__flags--item Header__flags--item-sk" data-region="europe" lang="sk"> <a class="Header__flags--item-link" href="https://www.liveagent.sk/" title='LiveAgent – jednoduchý nástroj pre excelentnú zákaznícku podporu. Vyskúšajte 30-dňovú bezplatnú verziu bez nutnosti kreditnej karty!"' hreflang="sk-SK" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="sk" alt="sk" data-src="https://www.live-agent.cz/app/themes/liveagent/assets/images/flags/sk.svg?ver=1.25.84" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="20"> Slovenčina </a> </li> <li class="Header__flags--item Header__flags--item-sl" data-region="europe" lang="sl"> <a class="Header__flags--item-link" href="https://www.liveagent.si/reviews/" title='Preberite obsežne preglede programske opreme za podporo strankam. Ocenjujemo funkcionalnost, cene in integracije. Izberite najboljše za vas!"' hreflang="sl-SI" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="sl" alt="sl" data-src="https://www.live-agent.cz/app/themes/liveagent/assets/images/flags/si.svg?ver=1.25.84" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="21"> Slovenščina </a> </li> </ul> </div> <div class="Header__flags--region Header__flags--region-asia"> <div class="Header__flags--region-title h4">Asie</div> <ul> <li class="Header__flags--item Header__flags--item-zh-hans" data-region="asia" lang="zh-hans"> <a class="Header__flags--item-link" href="https://www.live-agent.cn/reviews/" title="Explore LiveAgent's detailed software reviews, including CRM, gamification, ticketing, and more, to find the best tools for your business!" hreflang="zh-hans" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="zh-hans" alt="zh-hans" data-src="https://www.live-agent.cz/app/themes/liveagent/assets/images/flags/cn.svg?ver=1.25.84" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="22"> 简体中文 </a> </li> <li class="Header__flags--item Header__flags--item-tl" data-region="asia" lang="tl"> <a class="Header__flags--item-link" href="https://www.liveagent.ph/reviews/" title='Basahin ang detalyadong reviews ng top customer service software! Alamin ang features, presyo, at performance para sa inyong negosyo."' hreflang="tl" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="tl" alt="tl" data-src="https://www.live-agent.cz/app/themes/liveagent/assets/images/flags/tl.svg?ver=1.25.84" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="23"> Tagalog </a> </li> <li class="Header__flags--item Header__flags--item-vi" data-region="asia" lang="vi"> <a class="Header__flags--item-link" href="https://www.liveagent.vn/reviews/" title="Khám phá các review phần mềm CSKH, CRM, live chat, chatbot, email và hơn thế nữa để tìm giải pháp tốt nhất cho doanh nghiệp của bạn!" hreflang="vi-VN" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="vi" alt="vi" data-src="https://www.live-agent.cz/app/themes/liveagent/assets/images/flags/vn.svg?ver=1.25.84" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="24"> Tiếng Việt </a> </li> </ul> </div> <div class="Header__flags--region Header__flags--region-mideast"> <div class="Header__flags--region-title h4">Střední východ</div> <ul> <li class="Header__flags--item Header__flags--item-ar" data-region="mideast" lang="ar"> <a class="Header__flags--item-link" href="https://www.liveagent.ae/reviews/" title="اكتشف تقييمات شاملة لبرامج دعم العملاء مثل الشات بوت، الدردشة المباشرة، ومراكز الاتصال على LiveAgent لتحسين خدماتك!" hreflang="ar" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="ar" alt="ar" data-src="https://www.live-agent.cz/app/themes/liveagent/assets/images/flags/ar.svg?ver=1.25.84" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="25"> العربية </a> </li> </ul> </div> <div class="Header__flags--region Header__flags--region-america"> <div class="Header__flags--region-title h4">Amerika</div> <ul> <li class="Header__flags--item Header__flags--item-en" data-region="america" lang="en"> <a class="Header__flags--item-link" href="https://www.liveagent.com/reviews/" title="Discover expert reviews on top customer service software! Compare features, pricing, and integrations to find the best fit for your business." hreflang="en-US" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="en" alt="en" data-src="https://www.live-agent.cz/app/themes/liveagent/assets/images/flags/us.svg?ver=1.25.84" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="26"> English </a> </li> <li class="Header__flags--item Header__flags--item-pt-br" data-region="america" lang="pt-br"> <a class="Header__flags--item-link" href="https://www.liveagent.com.br/reviews/" title='Descubra avaliações detalhadas de softwares populares, com análises de instalação, desempenho, preços e integração com o LiveAgent. Confira!"' hreflang="pt-br" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="pt-br" alt="pt-br" data-src="https://www.live-agent.cz/app/themes/liveagent/assets/images/flags/br.svg?ver=1.25.84" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="27"> Português </a> </li> </ul> </div> </div> </div> </li> </ul> </div> </div> </div> </div>  </div> </div> </header> <div class="AppContainer" data-copied="Zkopírováno!"> <div id="blog" class="Blog" itemscope itemtype="http://schema.org/Blog"> <style id="compactheader-css" type="text/css">.compact-header{padding-top:1em;padding-bottom:1em;background-color:#f9f9fa}.compact-header ~ 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hreflang="cs-CZ" onover-preload="1"> <div class="Reviews__categories--category__image"> </div> <h3 class="Reviews__categories--category__title" id="h-recenze-softwaru-znalostn-b-ze"> Recenze softwaru znalostní báze </h3> <div class="Reviews__categories--category__reviewsCount"> <svg viewbox="0 0 16 26"><path d="M7.779 3.052C9.978 1.018 12.897 0 15.892 0v26c-2.995 0-5.914-1.018-8.113-3.052C4.547 19.96.233 15.502.233 13c0-2.502 4.314-6.96 7.546-9.948Z"></path></svg> 21 reviews </div> </a> </li> </ul> </div> </div> <div class="wrapper mt-xxl Reviews__how"> <div class="Split__title" data-scrollsidebars="true"> <img class="Split__title__bulb" data-src="https://www.live-agent.cz/app/themes/liveagent/assets/images/split_title_lightbulb.svg" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="29"> <h2 id="h-recenze-softwaru-pro-spr-vu-e-mail-freshdesk">Recenze softwaru pro správu e-mailů Freshdesk</h2> <div class="Split__title__bg"></div> </div> <script> const splitTitle = document.querySelectorAll('.Split__title h2').item(0); const splitTitleBg = document.querySelectorAll('.Split__title__bg'); const setTitleOffset = () => { const posTitle = splitTitle.getBoundingClientRect().left; const hdQuery = window.matchMedia('(max-width: 1920px)'); if(hdQuery.matches) { splitTitleBg.forEach(bg => { bg.style.transform = `translateX(-${posTitle}px)` }); } if(! hdQuery.matches) { splitTitleBg.forEach(bg => { bg.style.transform = `translateX(calc(50vw - ${posTitle}px - 960px))`; }); } }; const resizeObserver = new ResizeObserver((entries) => { setTitleOffset(); }); setTitleOffset(); resizeObserver.observe( document.body ); </script> <div class="Content"> <p>V této recenzi se zaměříme na Freshchat společnosti Freshwork, protože má nejvíce funkcí, které vám mohou pomoci se správou e-mailů. Freshchat se nastavuje poměrně snadno, stačí zadat e-mailovou adresu a vše je připraveno. Začít můžete přizpůsobením vzhledu systému a profilu.</p> <p>Můžete nahrát logo své společnosti, vytvořit název webu a přizpůsobit barvy své značce. Tento proces je poměrně jednoduchý a nevyžaduje mnoho práce.</p> <figure class="wp-block-image aligncenter size-large no-borders"><a href="https://www.liveagent.com/app/uploads/2023/05/freshdesk-get-started.png" data-lightbox="gallery" title="App - Uploads - 2023 - 05 - Freshdesk Get Started.png" onover-preload="1"><picture><source data-srcset="https://www.live-agent.cz/wp/urlslab-download/e0f01e5f1a286282b43b7adb4f3869a3/freshdesk-get-started-1024x604.png.webp 1024w, https://www.live-agent.cz/wp/urlslab-download/3c24cace0c0e1f37e6ee3631115e6011/freshdesk-get-started-300x177.png.webp 300w, https://www.live-agent.cz/wp/urlslab-download/338a552eba2da5bad26f7441870e199c/freshdesk-get-started-768x453.png.webp 768w, https://www.live-agent.cz/wp/urlslab-download/e038841aad5f3632cc3161faea5bf6c7/freshdesk-get-started-85x50.png.webp 85w, https://www.live-agent.cz/wp/urlslab-download/e37a5ac35342bcd5ae804f4638849e4d/freshdesk-get-started-42x25.png.webp 42w, https://www.live-agent.cz/wp/urlslab-download/5602cc392b9e3519288a553a1e7f121a/freshdesk-get-started-568x335.png.webp 568w, https://www.live-agent.cz/wp/urlslab-download/7a6877e7b638cb08910080b52335fae3/freshdesk-get-started-679x400.png.webp 679w, https://www.live-agent.cz/wp/urlslab-download/287e3e85aec6767a6c06f79521fc361c/freshdesk-get-started-185x109.png.webp 185w, https://www.live-agent.cz/wp/urlslab-download/29cb0af9f83973085ebdc91e52626097/freshdesk-get-started-110x65.png.webp 110w, https://www.live-agent.cz/wp/urlslab-download/c7b143dffd88cf4153f84355f3a0263c/freshdesk-get-started-485x286.png.webp 485w, https://www.live-agent.cz/wp/urlslab-download/c1908da1aaa1ca83e201d6c92c3fad65/freshdesk-get-started.png.webp 1162w" urlslab-lazy="yes" sizes="(max-width: 1024px) 100vw, 1024px" type="image/webp"></source><source data-srcset="https://www.live-agent.cz/wp/urlslab-download/00e72361b2c61086989b97e2da32e13d/freshdesk-get-started-1024x604.png 1024w, https://www.live-agent.cz/wp/urlslab-download/e32db41a05e017a2051810f789678925/freshdesk-get-started-300x177.png 300w, https://www.live-agent.cz/wp/urlslab-download/d39b780c4520e5b4b195e005898a6fae/freshdesk-get-started-768x453.png 768w, https://www.live-agent.cz/wp/urlslab-download/965d2b87ce14717c2752b94e632abccf/freshdesk-get-started-85x50.png 85w, https://www.live-agent.cz/wp/urlslab-download/fe74b4e82704f0ab660b223a13a0b3e6/freshdesk-get-started-42x25.png 42w, https://www.live-agent.cz/wp/urlslab-download/430b649b4c20fbfd1d9ac44a48b948a5/freshdesk-get-started-568x335.png 568w, https://www.live-agent.cz/wp/urlslab-download/27fb6f0b63cb0d3532d0933027db38d2/freshdesk-get-started-679x400.png 679w, https://www.live-agent.cz/wp/urlslab-download/b0545c14d1c9865ab8ee383301951d65/freshdesk-get-started-185x109.png 185w, https://www.live-agent.cz/wp/urlslab-download/ddcd6e4235ba63f6b862185ff9e0d38f/freshdesk-get-started-110x65.png 110w, https://www.live-agent.cz/wp/urlslab-download/2bef54f7700b3fa52bb5a7179bfa2859/freshdesk-get-started-485x286.png 485w, https://www.live-agent.cz/wp/urlslab-download/bd43fd2d746e217e8e3db2379d10e2ac/freshdesk-get-started.png 1162w" urlslab-lazy="yes" sizes="(max-width: 1024px) 100vw, 1024px"></source><source data-srcset="https://www.live-agent.cz/wp/urlslab-download/e0f01e5f1a286282b43b7adb4f3869a3/freshdesk-get-started-1024x604.png.webp" urlslab-lazy="yes" type="image/webp"></source><img fetchpriority="high" decoding="async" width="1024" height="604" alt="Freshchat - začínáme" class="wp-image-833655" data-src="https://www.live-agent.cz/wp/urlslab-download/00e72361b2c61086989b97e2da32e13d/freshdesk-get-started-1024x604.png" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="30"></picture></a></figure> <p>Jakmile nastavíte vzhled a budete spokojeni s výsledky, budete přeneseni do hlavního systému. V této části může chvíli trvat, než si na něj zvyknete a objevíte všechny různé možnosti, které Freshchat nabízí.</p> <p></p><p>Ve srovnání s jinými systémy pro správu e-mailů na trhu to může být dokonce o něco složitější, protože Freshdesk nabízí řešení, které není zaměřeno pouze na nástroj pro správu e-mailů. Jedná se o komplexnější řešení, které může vaší společnosti pomoci zpracovávat dotazy zákazníků tím, že je převede na tikety a uloží je na jedno centralizované místo.</p> <figure class="wp-block-image aligncenter size-large no-borders"><a href="https://www.liveagent.com/app/uploads/2023/05/freshdesk-chat-dashboard.png" data-lightbox="gallery" title="App - Uploads - 2023 - 05 - Freshdesk Chat Dashboard.png" onover-preload="1"><picture><source data-srcset="https://www.live-agent.cz/wp/urlslab-download/52a1d9011929daf03f6b9360227cff00/freshdesk-chat-dashboard-1024x458.png.webp 1024w, https://www.live-agent.cz/wp/urlslab-download/a7325a87cc0f9e4c7484ba3a7903ee4b/freshdesk-chat-dashboard-300x134.png.webp 300w, https://www.live-agent.cz/wp/urlslab-download/d7bf3fa3963e026ed2a17994014de7dc/freshdesk-chat-dashboard-768x343.png.webp 768w, https://www.live-agent.cz/wp/urlslab-download/68447a55ca9bdb1ead0242e11b607eba/freshdesk-chat-dashboard-112x50.png.webp 112w, https://www.live-agent.cz/wp/urlslab-download/6a1cde94ad8118a0da9302b825de3185/freshdesk-chat-dashboard-56x25.png.webp 56w, https://www.live-agent.cz/wp/urlslab-download/52cc981f6300c60c92a25a957ff40af5/freshdesk-chat-dashboard-750x335.png.webp 750w, https://www.live-agent.cz/wp/urlslab-download/09582cac5683d6ab3387a52d16958d68/freshdesk-chat-dashboard-700x313.png.webp 700w, https://www.live-agent.cz/wp/urlslab-download/0d37e346dfd90b3158dff976c213a51b/freshdesk-chat-dashboard-185x83.png.webp 185w, https://www.live-agent.cz/wp/urlslab-download/ef8f1aca78f44bbbcec9b02805e3d491/freshdesk-chat-dashboard-110x49.png.webp 110w, https://www.live-agent.cz/wp/urlslab-download/0761f94043815f9c52f243b696ebddb1/freshdesk-chat-dashboard-485x217.png.webp 485w, https://www.live-agent.cz/wp/urlslab-download/bde0f24294adc4da266a71c1d8d5f591/freshdesk-chat-dashboard.png.webp 1356w" urlslab-lazy="yes" sizes="(max-width: 1024px) 100vw, 1024px" type="image/webp"></source><source data-srcset="https://www.live-agent.cz/wp/urlslab-download/c7214fc3ca62c7abfb92e4c1002f0ebb/freshdesk-chat-dashboard-1024x458.png 1024w, https://www.live-agent.cz/wp/urlslab-download/3aab26a83ba655a0359a821b56c8bad7/freshdesk-chat-dashboard-300x134.png 300w, https://www.live-agent.cz/wp/urlslab-download/3d695717a59c82963f860c1612c99fba/freshdesk-chat-dashboard-768x343.png 768w, https://www.live-agent.cz/wp/urlslab-download/a3d49b82a944dec20b15baffffe0f24d/freshdesk-chat-dashboard-112x50.png 112w, https://www.live-agent.cz/wp/urlslab-download/303c396b2212f67ade54705bf719844b/freshdesk-chat-dashboard-56x25.png 56w, https://www.live-agent.cz/wp/urlslab-download/0eacd9350d6cea5e2d44bf6468f700d3/freshdesk-chat-dashboard-750x335.png 750w, https://www.live-agent.cz/wp/urlslab-download/b60085f8b545e0f94df01f0c8c19f6a6/freshdesk-chat-dashboard-700x313.png 700w, https://www.live-agent.cz/wp/urlslab-download/996f7e8b1da0ae4cde802e2e68ab560a/freshdesk-chat-dashboard-185x83.png 185w, https://www.live-agent.cz/wp/urlslab-download/28cad91616e7d70f5ab3275544a3c979/freshdesk-chat-dashboard-110x49.png 110w, https://www.live-agent.cz/wp/urlslab-download/2881885da45a0cdd26ebce64197120eb/freshdesk-chat-dashboard-485x217.png 485w, https://www.live-agent.cz/wp/urlslab-download/f92e10b12318cba41a7b71d0533b8980/freshdesk-chat-dashboard.png 1356w" urlslab-lazy="yes" sizes="(max-width: 1024px) 100vw, 1024px"></source><source data-srcset="https://www.live-agent.cz/wp/urlslab-download/52a1d9011929daf03f6b9360227cff00/freshdesk-chat-dashboard-1024x458.png.webp" urlslab-lazy="yes" type="image/webp"></source><img decoding="async" width="1024" height="458" alt="Freshdesk - přehled ovládacího panelu chatu" class="wp-image-833684" data-src="https://www.live-agent.cz/wp/urlslab-download/c7214fc3ca62c7abfb92e4c1002f0ebb/freshdesk-chat-dashboard-1024x458.png" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="31"></picture></a></figure> <h2 class="wp-block-heading" id="h-freshdesk-features">Funkce služby Freshdesk</h2> <h3 class="wp-block-heading" id="h-create-journey-emails">Vytvořte cesty e-mailů</h3> <p>Freshdesk nabízí řadu e-mailových šablon, které můžete posílat svým zákazníkům. Můžete si také vytvořit vlastní e-mailovou šablonu, která by byla specifická pro určitý okamžik v konkrétním bodě cesty zákazníka.</p> <p>Tyto šablony lze také přizpůsobit tak, aby vyhovovaly vaší značce.</p> <figure class="wp-block-image aligncenter size-large no-borders"><a href="https://www.liveagent.com/app/uploads/2023/05/freshdesk-journey-email.png" data-lightbox="gallery" title="App - Uploads - 2023 - 05 - Freshdesk Journey Email.png" onover-preload="1"><picture><source data-srcset="https://www.live-agent.cz/wp/urlslab-download/a001d0681fb2b17b45aae77ea24951f3/freshdesk-journey-email-1024x480.png.webp 1024w, https://www.live-agent.cz/wp/urlslab-download/6920ad17a9adfaa619e0f75b9460d6b4/freshdesk-journey-email-300x141.png.webp 300w, https://www.live-agent.cz/wp/urlslab-download/64fa2e49fd5b775f9ac57a9f7b22beae/freshdesk-journey-email-768x360.png.webp 768w, https://www.live-agent.cz/wp/urlslab-download/8ff112af60478a3b98eca2b8e9bbc3e6/freshdesk-journey-email-107x50.png.webp 107w, https://www.live-agent.cz/wp/urlslab-download/57bbcd3ffef7fa90d07ba1ee67ba2bc4/freshdesk-journey-email-53x25.png.webp 53w, https://www.live-agent.cz/wp/urlslab-download/3faed8ae7e9409d608691d34b8b6ce68/freshdesk-journey-email-715x335.png.webp 715w, https://www.live-agent.cz/wp/urlslab-download/d0174b84dc0ccf69521bc153319450a6/freshdesk-journey-email-700x328.png.webp 700w, https://www.live-agent.cz/wp/urlslab-download/42bd3650e83ac834a2ba260fdde00f7a/freshdesk-journey-email-185x87.png.webp 185w, https://www.live-agent.cz/wp/urlslab-download/b3c502a507ae1269b05ef82782076a7e/freshdesk-journey-email-110x52.png.webp 110w, https://www.live-agent.cz/wp/urlslab-download/0c17f7a4053b56f6614181058baf2a2e/freshdesk-journey-email-485x227.png.webp 485w, https://www.live-agent.cz/wp/urlslab-download/31854ec8ab03e8d103cfe8223f306bbd/freshdesk-journey-email.png.webp 1171w" urlslab-lazy="yes" sizes="(max-width: 1024px) 100vw, 1024px" type="image/webp"></source><source data-srcset="https://www.live-agent.cz/wp/urlslab-download/9fef93fc34d7ea05ced3035f0190283c/freshdesk-journey-email-1024x480.png 1024w, https://www.live-agent.cz/wp/urlslab-download/0eec7f3ec86954454ab82115fd956290/freshdesk-journey-email-300x141.png 300w, https://www.live-agent.cz/wp/urlslab-download/e024c73fc808fbbcd117ae5665cc999a/freshdesk-journey-email-768x360.png 768w, https://www.live-agent.cz/wp/urlslab-download/4d45c3bedc5c6b4b804f613535238f69/freshdesk-journey-email-107x50.png 107w, https://www.live-agent.cz/wp/urlslab-download/60f1ef6e651bd038f7cc9a5329480e88/freshdesk-journey-email-53x25.png 53w, https://www.live-agent.cz/wp/urlslab-download/3ab32264751235c8034dd9302c39b0da/freshdesk-journey-email-715x335.png 715w, https://www.live-agent.cz/wp/urlslab-download/157017036cca8cd7b3b47544d661cd46/freshdesk-journey-email-700x328.png 700w, https://www.live-agent.cz/wp/urlslab-download/3bf29ea996933e07dcb93986724f3a70/freshdesk-journey-email-185x87.png 185w, https://www.live-agent.cz/wp/urlslab-download/3a1f4cf0820eb8637234c7ead1cf5119/freshdesk-journey-email-110x52.png 110w, https://www.live-agent.cz/wp/urlslab-download/693c2309de015bf0a660cf5bc18fb35b/freshdesk-journey-email-485x227.png 485w, https://www.live-agent.cz/wp/urlslab-download/055f3bf42f3b68b259ef60a19e95bca8/freshdesk-journey-email.png 1171w" urlslab-lazy="yes" sizes="(max-width: 1024px) 100vw, 1024px"></source><source data-srcset="https://www.live-agent.cz/wp/urlslab-download/a001d0681fb2b17b45aae77ea24951f3/freshdesk-journey-email-1024x480.png.webp" urlslab-lazy="yes" type="image/webp"></source><img decoding="async" width="1024" height="480" alt="Freshdesk - vytvoření e-mailu pro cestu zákazníka" class="wp-image-833713" data-src="https://www.live-agent.cz/wp/urlslab-download/9fef93fc34d7ea05ced3035f0190283c/freshdesk-journey-email-1024x480.png" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="32"></picture></a></figure> <figure class="wp-block-image aligncenter size-large no-borders"><a href="https://www.liveagent.com/app/uploads/2023/05/freshdesk-journey-email-template.png" data-lightbox="gallery" title="App - Uploads - 2023 - 05 - Freshdesk Journey Email Template.png" onover-preload="1"><picture><source data-srcset="https://www.live-agent.cz/wp/urlslab-download/8f3b622a76664511dde8cbb07ac7b03b/freshdesk-journey-email-template-1024x483.png.webp 1024w, https://www.live-agent.cz/wp/urlslab-download/483d8b20840f8772dae40da4b0d94927/freshdesk-journey-email-template-300x141.png.webp 300w, https://www.live-agent.cz/wp/urlslab-download/8d4c4e056e146d9cf3beff509008d5e6/freshdesk-journey-email-template-768x362.png.webp 768w, https://www.live-agent.cz/wp/urlslab-download/a401ff425a1609d35d035e636112c667/freshdesk-journey-email-template-106x50.png.webp 106w, https://www.live-agent.cz/wp/urlslab-download/00800b20e2b57158d506323535f20e52/freshdesk-journey-email-template-53x25.png.webp 53w, https://www.live-agent.cz/wp/urlslab-download/c21b284561026236b17ce8fd705f2bd3/freshdesk-journey-email-template-711x335.png.webp 711w, https://www.live-agent.cz/wp/urlslab-download/62a84bf044004695dc006a2287dbecc1/freshdesk-journey-email-template-700x330.png.webp 700w, https://www.live-agent.cz/wp/urlslab-download/891bf24bdd11ff1b18541620f167c18a/freshdesk-journey-email-template-185x87.png.webp 185w, https://www.live-agent.cz/wp/urlslab-download/42c8a95608bbb36cc66333940391fe51/freshdesk-journey-email-template-110x52.png.webp 110w, https://www.live-agent.cz/wp/urlslab-download/0744018edcda95ab401cf11a2fdb7c83/freshdesk-journey-email-template-485x229.png.webp 485w, https://www.live-agent.cz/wp/urlslab-download/8a324e78c1fec4b3379c99ef0268b970/freshdesk-journey-email-template.png.webp 1169w" urlslab-lazy="yes" sizes="(max-width: 1024px) 100vw, 1024px" type="image/webp"></source><source data-srcset="https://www.live-agent.cz/wp/urlslab-download/093c1270def3d95583c566ff434a79eb/freshdesk-journey-email-template-1024x483.png 1024w, https://www.live-agent.cz/wp/urlslab-download/f473569528fc5dcb4339d90389a76d66/freshdesk-journey-email-template-300x141.png 300w, https://www.live-agent.cz/wp/urlslab-download/fc62794a00b6c4cee33ffa097be89b7e/freshdesk-journey-email-template-768x362.png 768w, https://www.live-agent.cz/wp/urlslab-download/ccef1c16b10c7e9a352e9a940707925c/freshdesk-journey-email-template-106x50.png 106w, https://www.live-agent.cz/wp/urlslab-download/891cb12d47f108da7b56acc154313bb7/freshdesk-journey-email-template-53x25.png 53w, https://www.live-agent.cz/wp/urlslab-download/85eef242a56f90e93e3b340e57cccc6e/freshdesk-journey-email-template-711x335.png 711w, https://www.live-agent.cz/wp/urlslab-download/e5029407b35222c151b6323ffc4c82b2/freshdesk-journey-email-template-700x330.png 700w, https://www.live-agent.cz/wp/urlslab-download/d0621973a71b676c5f7eac37a37160bb/freshdesk-journey-email-template-185x87.png 185w, https://www.live-agent.cz/wp/urlslab-download/db6937cc8fb43b9f5aeaf1d21947f241/freshdesk-journey-email-template-110x52.png 110w, https://www.live-agent.cz/wp/urlslab-download/1af26f668ed7ada47df757c8e10de7af/freshdesk-journey-email-template-485x229.png 485w, https://www.live-agent.cz/wp/urlslab-download/e8d095345e6d1e19ec3eb93b47c89030/freshdesk-journey-email-template.png 1169w" urlslab-lazy="yes" sizes="(max-width: 1024px) 100vw, 1024px"></source><source data-srcset="https://www.live-agent.cz/wp/urlslab-download/8f3b622a76664511dde8cbb07ac7b03b/freshdesk-journey-email-template-1024x483.png.webp" urlslab-lazy="yes" type="image/webp"></source><img decoding="async" width="1024" height="483" alt="Freshdesk - přehled e-mailových šablon" class="wp-image-833742" data-src="https://www.live-agent.cz/wp/urlslab-download/093c1270def3d95583c566ff434a79eb/freshdesk-journey-email-template-1024x483.png" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="33"></picture></a></figure> <figure class="wp-block-image aligncenter size-large no-borders"><a href="https://www.liveagent.com/app/uploads/2023/05/freshdesk-journey-email-edit.png" data-lightbox="gallery" title="App - Uploads - 2023 - 05 - Freshdesk Journey Email Edit.png" onover-preload="1"><picture><source data-srcset="https://www.live-agent.cz/wp/urlslab-download/4ce7ef3845afeedf120180a77172658c/freshdesk-journey-email-edit-1024x481.png.webp 1024w, https://www.live-agent.cz/wp/urlslab-download/f9c2088b3d0156ef7961a91c1a93d4cb/freshdesk-journey-email-edit-300x141.png.webp 300w, https://www.live-agent.cz/wp/urlslab-download/bbaa82cc2e23a24421856b2c1c8c5af5/freshdesk-journey-email-edit-768x361.png.webp 768w, https://www.live-agent.cz/wp/urlslab-download/2b1c60e4910ba8653c4b9acc73d12d17/freshdesk-journey-email-edit-106x50.png.webp 106w, https://www.live-agent.cz/wp/urlslab-download/90eaa51f89f08b84036c5e21a3f1a047/freshdesk-journey-email-edit-53x25.png.webp 53w, https://www.live-agent.cz/wp/urlslab-download/52c96127ea2bab3acc94fa3a20b0cb4a/freshdesk-journey-email-edit-713x335.png.webp 713w, https://www.live-agent.cz/wp/urlslab-download/003718b4f84465e7ab550357881fb19c/freshdesk-journey-email-edit-700x329.png.webp 700w, https://www.live-agent.cz/wp/urlslab-download/9fd9538ac79fab75f73bbe5ee41155a3/freshdesk-journey-email-edit-185x87.png.webp 185w, https://www.live-agent.cz/wp/urlslab-download/e5edd650f859f38ed0b23f3a5a84137d/freshdesk-journey-email-edit-110x52.png.webp 110w, https://www.live-agent.cz/wp/urlslab-download/ec2ffb8e671aac00e7f2ed1da4192f58/freshdesk-journey-email-edit-485x228.png.webp 485w, https://www.live-agent.cz/wp/urlslab-download/0ebb27c7c4ff099fcb84da043f911932/freshdesk-journey-email-edit.png.webp 1162w" urlslab-lazy="yes" sizes="(max-width: 1024px) 100vw, 1024px" type="image/webp"></source><source data-srcset="https://www.live-agent.cz/wp/urlslab-download/68ff89df2b2aef73ddb7d31429a21c99/freshdesk-journey-email-edit-1024x481.png 1024w, https://www.live-agent.cz/wp/urlslab-download/2ce03517bd816564f1f805447c18eea9/freshdesk-journey-email-edit-300x141.png 300w, https://www.live-agent.cz/wp/urlslab-download/e9e68aaff1ebb84df941baabf2102bad/freshdesk-journey-email-edit-768x361.png 768w, https://www.live-agent.cz/wp/urlslab-download/766bfcf5069e5d53ea4632188a54edd5/freshdesk-journey-email-edit-106x50.png 106w, https://www.live-agent.cz/wp/urlslab-download/e27387beb8f95e01aa1c2881a399f564/freshdesk-journey-email-edit-53x25.png 53w, https://www.live-agent.cz/wp/urlslab-download/776f6402c630a97c4560912530657894/freshdesk-journey-email-edit-713x335.png 713w, https://www.live-agent.cz/wp/urlslab-download/8c10d74d42a492ad4a6fb454c85e7301/freshdesk-journey-email-edit-700x329.png 700w, https://www.live-agent.cz/wp/urlslab-download/3d4c6f78574bf3f8c9823c31eaac4730/freshdesk-journey-email-edit-185x87.png 185w, https://www.live-agent.cz/wp/urlslab-download/157c393f259c818f32b4731b8112d1e2/freshdesk-journey-email-edit-110x52.png 110w, https://www.live-agent.cz/wp/urlslab-download/c3628b137f9aa075f323a96dd6fea489/freshdesk-journey-email-edit-485x228.png 485w, https://www.live-agent.cz/wp/urlslab-download/e68f60a8e02b4dfc947b962428b73d64/freshdesk-journey-email-edit.png 1162w" urlslab-lazy="yes" sizes="(max-width: 1024px) 100vw, 1024px"></source><source data-srcset="https://www.live-agent.cz/wp/urlslab-download/4ce7ef3845afeedf120180a77172658c/freshdesk-journey-email-edit-1024x481.png.webp" urlslab-lazy="yes" type="image/webp"></source><img decoding="async" width="1024" height="481" alt="Freshdesk - úprava e-mailové šablony" class="wp-image-833771" data-src="https://www.live-agent.cz/wp/urlslab-download/68ff89df2b2aef73ddb7d31429a21c99/freshdesk-journey-email-edit-1024x481.png" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="34"></picture></a></figure> <h3 class="wp-block-heading" id="h-canned-responses">Předdefinované odpovědi</h3> <p>Tato funkce umožňuje uživatelům ukládat předem napsané odpovědi na běžné dotazy zákazníků, které lze rychle vložit do e-mailů. To vám může pomoci ušetřit čas a úsilí, protože uživatelé nemusí znovu a znovu přepisovat stejné odpovědi. Konzervované odpovědi také pomáhají zajistit konzistentnost služeb zákazníkům.</p> <p>Funkce předdefinovaných odpovědí Freshdesku umožňuje uživatelům vytvořit knihovnu odpovědí, které lze sdílet s ostatními členy týmu. To jim pomáhá poskytovat zákazníkům konzistentní a přesné odpovědi bez ohledu na to, kdo dotaz vyřizuje.</p> <h3 class="wp-block-heading" id="h-schedule-meetings">Naplánování meetingů</h3> <p>Díky této funkci mohou uživatelé snadno plánovat a organizovat schůzky se zákazníky nebo jinými členy týmu přímo ze své schránky. Pomáhá eliminovat nutnost posílat e-maily, které se snaží koordinovat plány. Uživatelé mohou prostřednictvím služby Freshdesk odeslat žádost o schůzku a příjemci mohou pozvánku přijmout nebo odmítnout. </p> <p>Kromě toho se integruje i s dalšími oblíbenými kalendářovými aplikacemi, jako je Kalendář Google, Outlook nebo iCalendar.</p> <h3 id="h-automatizace-pracovnch-postup">Automatizace pracovních postupů</h3> <p>Tato funkce vám pomůže automatizovat opakující se úlohy, které mohou být časově náročné. Můžete například automatizovat proces přiřazování e-mailů, abyste zajistili, že vaši agenti budou rychle reagovat a řešit dotazy zákazníků.</p> <p>Freshdesk také poskytuje pracovní prostor pro spolupráci vašeho týmu, který zvyšuje efektivitu tím, že zajišťuje, aby dva agenti nepracovali na stejném problému.</p> <h2 class="wp-block-heading" id="h-performance-and-user-experience">Výkon a uživatelská zkušenost</h2> <p>Software pro správu e-mailů Freshdesk nabízí širokou škálu funkcí, které z něj činí skvělou volbu pro podniky, které chtějí zlepšit své služby zákazníkům.</p> <p>Celkově se jedná o spolehlivý a rychle reagující software. Načítá se poměrně rychle a funguje hladce, což usnadňuje správu velkého množství e-mailů.</p> <p>Funkce vyhledávání také umožňuje snadno najít konkrétní e-maily nebo dotazy zákazníků.</p> <p>Na druhou stranu, pro nové uživatele může být rozhraní služby Freshdesk zpočátku poněkud nepřehledné. Přestože software nabízí mnoho možností přizpůsobení a funkcí, může chvíli trvat, než si na všechny jeho funkce zvyknete. Jakmile se však s jeho rozhraním seznámíte, stane se uživatelsky přívětivějším a intuitivnějším.</p> <figure class="wp-block-image aligncenter size-large no-borders"><a href="https://www.liveagent.com/app/uploads/2023/05/freshdesk-web-chat-overview.png" data-lightbox="gallery" title="App - Uploads - 2023 - 05 - Freshdesk Web Chat Overview.png" onover-preload="1"><picture><source data-srcset="https://www.live-agent.cz/wp/urlslab-download/d90223b2f65c9f9f4ea751c886111271/freshdesk-web-chat-overview-1024x453.png.webp 1024w, https://www.live-agent.cz/wp/urlslab-download/31c5d98e6c03c050acd4a815bc9db61c/freshdesk-web-chat-overview-300x133.png.webp 300w, https://www.live-agent.cz/wp/urlslab-download/656818baa5bbc6d251f32a81bd993bac/freshdesk-web-chat-overview-768x340.png.webp 768w, https://www.live-agent.cz/wp/urlslab-download/c378e2d4d8fb10cddf69320fe843a500/freshdesk-web-chat-overview-113x50.png.webp 113w, https://www.live-agent.cz/wp/urlslab-download/ff300244b4df0a3ea67f8c34dd6ec964/freshdesk-web-chat-overview-57x25.png.webp 57w, https://www.live-agent.cz/wp/urlslab-download/3f231eabc2557c6621190adfabea5f40/freshdesk-web-chat-overview-758x335.png.webp 758w, https://www.live-agent.cz/wp/urlslab-download/442b7b5120e65d4076a237b7834934f4/freshdesk-web-chat-overview-700x310.png.webp 700w, https://www.live-agent.cz/wp/urlslab-download/5684e68ba10f71fd7208d3e0a4ff7024/freshdesk-web-chat-overview-185x82.png.webp 185w, https://www.live-agent.cz/wp/urlslab-download/7c3f7e2aa50b2f2931a274aa505a0251/freshdesk-web-chat-overview-110x49.png.webp 110w, https://www.live-agent.cz/wp/urlslab-download/1f334b3414702414964a7dd713762cbb/freshdesk-web-chat-overview-485x214.png.webp 485w, https://www.live-agent.cz/wp/urlslab-download/00d4177eae9322dfb6ac2bb3d2c456ba/freshdesk-web-chat-overview.png.webp 1359w" urlslab-lazy="yes" sizes="(max-width: 1024px) 100vw, 1024px" type="image/webp"></source><source data-srcset="https://www.live-agent.cz/wp/urlslab-download/30960265ab85b3e8c437815bda1ac28f/freshdesk-web-chat-overview-1024x453.png 1024w, https://www.live-agent.cz/wp/urlslab-download/9e5d193b03842db0c0acf5ab9605a303/freshdesk-web-chat-overview-300x133.png 300w, https://www.live-agent.cz/wp/urlslab-download/57fe6139622e2790c94b740c905f67fe/freshdesk-web-chat-overview-768x340.png 768w, https://www.live-agent.cz/wp/urlslab-download/df40bfd7accda683087aacd7ec6e0182/freshdesk-web-chat-overview-113x50.png 113w, https://www.live-agent.cz/wp/urlslab-download/aa6c1454cae6dbb53c7587b01f0c0e3c/freshdesk-web-chat-overview-57x25.png 57w, https://www.live-agent.cz/wp/urlslab-download/840839f17583dd907e2540ee3978934e/freshdesk-web-chat-overview-758x335.png 758w, https://www.live-agent.cz/wp/urlslab-download/db9a5eb5540337969c3443eaaf1cf21f/freshdesk-web-chat-overview-700x310.png 700w, https://www.live-agent.cz/wp/urlslab-download/8a3c7f810a22984b539ae6aa8b0ae7ce/freshdesk-web-chat-overview-185x82.png 185w, https://www.live-agent.cz/wp/urlslab-download/2284144b38f195b2125e72e43fd7ad08/freshdesk-web-chat-overview-110x49.png 110w, https://www.live-agent.cz/wp/urlslab-download/4788fd01881077c7777a9680d8e998b0/freshdesk-web-chat-overview-485x214.png 485w, https://www.live-agent.cz/wp/urlslab-download/cdb323c1dfd7b2c2cf2016d3503d0eaf/freshdesk-web-chat-overview.png 1359w" urlslab-lazy="yes" sizes="(max-width: 1024px) 100vw, 1024px"></source><source data-srcset="https://www.live-agent.cz/wp/urlslab-download/d90223b2f65c9f9f4ea751c886111271/freshdesk-web-chat-overview-1024x453.png.webp" urlslab-lazy="yes" type="image/webp"></source><img decoding="async" width="1024" height="453" alt="Freshdesk - přehled chatu na webu" class="wp-image-833802" data-src="https://www.live-agent.cz/wp/urlslab-download/30960265ab85b3e8c437815bda1ac28f/freshdesk-web-chat-overview-1024x453.png" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="35"></picture></a></figure> <h2 class="wp-block-heading" id="h-pricing">Ceník</h2> <p>Společnost Freshworks nabízí různé cenové plány podle typu řešení, které chcete ve svém podniku implementovat. Můžete si vybrat Freshdesk, Freshchat, Freshsales, Freshservice a Freshmarketer. Všechny tyto možnosti nabízejí různou sadu funkcí, což vám umožní vybrat si tu nejlepší možnost pro vaše podnikání na základě vašich cílů, jedinečných potřeb a požadavků. Můžete také využít bezplatných zkušebních verzí a vyzkoušet si různé funkce, než se rozhodnete zavázat se ke konkrétnímu předplatnému.</p> <figure class="wp-block-image aligncenter size-large no-borders"><a href="https://www.liveagent.com/app/uploads/2023/05/freshdesk-select-product.png" data-lightbox="gallery"><picture><source data-srcset="https://www.live-agent.cz/wp/urlslab-download/ac739505772bee49f8760c440cad4baf/freshdesk-select-product-1024x457.png.webp 1024w, https://www.live-agent.cz/wp/urlslab-download/17f4b9562e9059e882e9adf60fe0fd3f/freshdesk-select-product-300x134.png.webp 300w, https://www.live-agent.cz/wp/urlslab-download/a0c5f9a1f074bb75395fea707e61f71e/freshdesk-select-product-768x343.png.webp 768w, https://www.live-agent.cz/wp/urlslab-download/c415c2f8cfc1159e8187fc006b5a415c/freshdesk-select-product-112x50.png.webp 112w, https://www.live-agent.cz/wp/urlslab-download/b63ac45e708f80f47132bf320cd97925/freshdesk-select-product-56x25.png.webp 56w, https://www.live-agent.cz/wp/urlslab-download/1d49560cd42a9e783971490f7a0c03e4/freshdesk-select-product-751x335.png.webp 751w, https://www.live-agent.cz/wp/urlslab-download/baae928ecfc5a71f82241d9898b23071/freshdesk-select-product-700x312.png.webp 700w, https://www.live-agent.cz/wp/urlslab-download/15ca33ad1752e515d936cadfe522114c/freshdesk-select-product-185x83.png.webp 185w, https://www.live-agent.cz/wp/urlslab-download/ca715b710c38a38ec0a247ba68d11708/freshdesk-select-product-110x49.png.webp 110w, https://www.live-agent.cz/wp/urlslab-download/4e3f68daaa4cd3d711a963a20a3ac6c1/freshdesk-select-product-485x216.png.webp 485w, https://www.live-agent.cz/wp/urlslab-download/a2078ff54395a5017c8e424a7b387643/freshdesk-select-product.png.webp 1360w" urlslab-lazy="yes" sizes="(max-width: 1024px) 100vw, 1024px" type="image/webp"></source><source data-srcset="https://www.live-agent.cz/wp/urlslab-download/cc1f91a54bfa01cad3aa438f63f4617c/freshdesk-select-product-1024x457.png 1024w, https://www.live-agent.cz/wp/urlslab-download/e0fb07e424dbd749d37f5ee518518686/freshdesk-select-product-300x134.png 300w, https://www.live-agent.cz/wp/urlslab-download/2e7a8818d78b242ee6be0f3636bd513d/freshdesk-select-product-768x343.png 768w, https://www.live-agent.cz/wp/urlslab-download/30df1d8dc8ceecb64995431cd5c5dca8/freshdesk-select-product-112x50.png 112w, https://www.live-agent.cz/wp/urlslab-download/b00b8e6019600b3507e9e784acdf7a76/freshdesk-select-product-56x25.png 56w, https://www.live-agent.cz/wp/urlslab-download/cb90c8ae90bfb897dbd6db49181492ab/freshdesk-select-product-751x335.png 751w, https://www.live-agent.cz/wp/urlslab-download/86d3ae9b705195684ee96178a7b62a07/freshdesk-select-product-700x312.png 700w, https://www.live-agent.cz/wp/urlslab-download/e9697497cc6f66c4c804bf4184156185/freshdesk-select-product-185x83.png 185w, https://www.live-agent.cz/wp/urlslab-download/9138d03c4334cc288329f262865b20e2/freshdesk-select-product-110x49.png 110w, https://www.live-agent.cz/wp/urlslab-download/86e42dd87060f5da4b8c72e5bdf3cff1/freshdesk-select-product-485x216.png 485w, https://www.live-agent.cz/wp/urlslab-download/6ce28fd41b5d94d331a8918eb65076d5/freshdesk-select-product.png 1360w" urlslab-lazy="yes" sizes="(max-width: 1024px) 100vw, 1024px"></source><source data-srcset="https://www.live-agent.cz/wp/urlslab-download/ac739505772bee49f8760c440cad4baf/freshdesk-select-product-1024x457.png.webp" urlslab-lazy="yes" type="image/webp"></source><img decoding="async" width="1024" height="457" alt="Freshdesk - vyberte si svůj produkt" class="wp-image-833837" data-src="https://www.live-agent.cz/wp/urlslab-download/cc1f91a54bfa01cad3aa438f63f4617c/freshdesk-select-product-1024x457.png" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="36"></picture></a></figure> <h2 class="wp-block-heading" id="h-freshdesk-pricing">Ceník Freshdesk</h2> <h3 class="wp-block-heading" id="h-free">Bezplatný plán</h3> <p>Bezplatná verze je zdarma a může ji používat až 10 agentů. Bezplatná varianta nabízí nejméně funkcí, i když může být dobrou volbou pro malé firmy a začínající podniky, které zatím nepotřebují mnoho pokročilých funkcí. Mezi funkce zahrnuté v tomto předplatném patří integrovaný ticketing napříč e-maily a sociálními sítěmi, odesílání ticketů, znalostní báze, analytika a reporting, týmová spolupráce a nepřetržitá zákaznická podpora.</p> <h3 class="wp-block-heading" id="h-growth">Growth (Růst)</h3> <p>Druhá cenová varianta se nazývá Growth a stojí 15 EUR za agenta měsíčně, pokud je účtována ročně, a 18 EUR za agenta měsíčně, pokud je účtována měsíčně. Toto předplatné je nejvhodnější pro firmy, které stále rostou. Obsahuje všechny funkce z bezplatného plánu a některé další. Mezi další funkce patří automatizace, detekce kolizí, správa SLA a pracovní doby, vlastní zobrazení tiketů, vlastní pole a stav tiketů a další.</p> <h3 class="wp-block-heading" id="h-pro">Pro</h3> <p>Plán Pro je nejoblíbenější předplatné služby Freshdesk, které nabízí pokročilou automatizaci pro vysoký výkon. Stojí buď 49 EUR za agenta/měsíc, účtované ročně, nebo 59 EUR za agenta/měsíc, účtované měsíčně. Tato možnost zahrnuje všechny funkce z předplatného Growth a některé další funkce, jako jsou vlastní role, vlastní reporty a panely, cesta zákazníka, konzervované formuláře, komunitní fóra, vícejazyčná znalostní databáze, sdílení reportů a mnoho dalších.</p> <h3 class="wp-block-heading" id="h-enterprise">Enterprise (Velké podniky)</h3> <p>Poslední možností v ceníku služby Freshdesk je plnohodnotné předplatné pro podporu na podnikové úrovni. Stojí 79 EUR za agenta/měsíc při roční fakturaci nebo 95 EUR za agenta/měsíc při měsíční fakturaci.</p> <p>Toto předplatné nabízí širokou sadu pokročilých funkcí, které by měly vyhovovat potřebám mnoha společností zaměřených na poskytování vysoké úrovně služeb zákazníkům. Některé z pokročilých funkcí zahrnují e-mailového bota, asistenčního bota, směrování na základě dovedností, sociální signály poháněné umělou inteligencí, vlastní metriky a mnoho dalších.</p> <figure class="wp-block-image aligncenter size-large no-borders"><a href="https://www.liveagent.com/app/uploads/2023/05/freshdesk-pricing.png" data-lightbox="gallery" title="App - Uploads - 2023 - 05 - Freshdesk Pricing.png" onover-preload="1"><picture><source data-srcset="https://www.live-agent.cz/wp/urlslab-download/fabfcc251666b16746ad4c006f1da230/freshdesk-pricing-1024x358.png.webp 1024w, https://www.live-agent.cz/wp/urlslab-download/b4d70d59c2701e6fc2eb13aacc69fe0c/freshdesk-pricing-300x105.png.webp 300w, https://www.live-agent.cz/wp/urlslab-download/331fd75446c22e21e0c4ba8c2e15b353/freshdesk-pricing-768x268.png.webp 768w, https://www.live-agent.cz/wp/urlslab-download/984eeb3a9b7a4f4e1125095f5737da9c/freshdesk-pricing-143x50.png.webp 143w, https://www.live-agent.cz/wp/urlslab-download/da4da43b9c310b8d3be86173404e0564/freshdesk-pricing-72x25.png.webp 72w, https://www.live-agent.cz/wp/urlslab-download/3afbb98f99b08f9c5193c7f551eb65e4/freshdesk-pricing-960x335.png.webp 960w, https://www.live-agent.cz/wp/urlslab-download/cf8ce58628149bffd7a9c2fa650d8aa0/freshdesk-pricing-700x244.png.webp 700w, https://www.live-agent.cz/wp/urlslab-download/ab7759e10917a21ab6a3510239cdd1f7/freshdesk-pricing-185x65.png.webp 185w, https://www.live-agent.cz/wp/urlslab-download/8cd2ed34d2712d06daa7d3a4fe785410/freshdesk-pricing-110x38.png.webp 110w, https://www.live-agent.cz/wp/urlslab-download/b9f3c90fc7c43498a983b17e287c24d4/freshdesk-pricing-485x169.png.webp 485w, https://www.live-agent.cz/wp/urlslab-download/c859db1a238e46e8e1bac2186b18a071/freshdesk-pricing.png.webp 1346w" urlslab-lazy="yes" sizes="(max-width: 1024px) 100vw, 1024px" type="image/webp"></source><source data-srcset="https://www.live-agent.cz/wp/urlslab-download/fe122f976049b6759c71b51d96ba07ab/freshdesk-pricing-1024x358.png 1024w, https://www.live-agent.cz/wp/urlslab-download/08ea01fe6886b9da3e2cd4f96c647e79/freshdesk-pricing-300x105.png 300w, https://www.live-agent.cz/wp/urlslab-download/766e74c19c4a588373c49e7047b781b6/freshdesk-pricing-768x268.png 768w, https://www.live-agent.cz/wp/urlslab-download/b25756881c3ce8bc44b37c47d6d087aa/freshdesk-pricing-143x50.png 143w, https://www.live-agent.cz/wp/urlslab-download/c804a8b4a4b9a00e853ee6fa0a2d12a2/freshdesk-pricing-72x25.png 72w, https://www.live-agent.cz/wp/urlslab-download/bcbd02d1bee109b0a7ae1c05915fabf4/freshdesk-pricing-960x335.png 960w, https://www.live-agent.cz/wp/urlslab-download/af45b3bd44f730af1107caf83e92dc96/freshdesk-pricing-700x244.png 700w, https://www.live-agent.cz/wp/urlslab-download/d684e996230af02f9ec755242ad8b9ab/freshdesk-pricing-185x65.png 185w, https://www.live-agent.cz/wp/urlslab-download/9929c0ed71273ffe792866813827a560/freshdesk-pricing-110x38.png 110w, https://www.live-agent.cz/wp/urlslab-download/0f74f5035a9c2204cfa4bd2e2330d9ef/freshdesk-pricing-485x169.png 485w, https://www.live-agent.cz/wp/urlslab-download/db92b2cc6d22efbc06f8346c7384c729/freshdesk-pricing.png 1346w" urlslab-lazy="yes" sizes="(max-width: 1024px) 100vw, 1024px"></source><source data-srcset="https://www.live-agent.cz/wp/urlslab-download/fabfcc251666b16746ad4c006f1da230/freshdesk-pricing-1024x358.png.webp" urlslab-lazy="yes" type="image/webp"></source><img decoding="async" width="1024" height="358" alt="Freshdesk - cenové plány" class="wp-image-833869" data-src="https://www.live-agent.cz/wp/urlslab-download/fe122f976049b6759c71b51d96ba07ab/freshdesk-pricing-1024x358.png" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="37"></picture></a></figure> <h2 class="wp-block-heading" id="h-freshchat-pricing">Ceník Freshchat</h2> <h3 class="wp-block-heading" id="h-free-1">Bezplatný plán</h3> <p>Bezplatná verze nic nestojí a může ji používat až 100 agentů. Nabízí omezené množství funkcí, nicméně může být dobrou volbou pro menší firmy, které nepotřebují mnoho pokročilých funkcí. Mezi funkce zahrnuté v bezplatném předplatném patří <a href="https://www.flowhunt.io/ai-chatbot/" target="_blank" title="Build custom AI chatbots with FlowHunt's no-code platform. Offer 24/7 support, boost customer satisfaction, and grow your business today!"" hreflang="en-US">chatbot</a>, analýza chatbotů, zobrazení doručené pošty, skupiny, štítky konverzací, e-maily, hromadné akce a mnoho dalších.</p> <h3 class="wp-block-heading" id="h-growth-1">Growth (Růst)</h3> <p>Tato možnost vás bude stát 15 EUR za agenta/měsíc (účtováno ročně) nebo 18 EUR za agenta/měsíc (účtováno měsíčně). Mezi další funkce zahrnuté v předplatném Growth patří prioritní doručená pošta, soukromé poznámky, události a časová osa uživatele, zkušenosti offline, přehled konverzací, přehled konverzací na Instagramu, SMS, Whatsapp business a mnoho dalšího.</p> <h3 class="wp-block-heading" id="h-pro-1">Pro</h3> <p>Cena předplatného Pro začíná na 39 EUR za agenta a měsíc (účtováno ročně), případně na 47 EUR za agenta a měsíc, pokud se rozhodnete pro měsíční účtování. Tento plán nabízí všechny funkce obsažené v plánu Growth a některé další, například automatické řešení, živý překlad, pokročilý ovládací panel, pokročilé automatizace, role a oprávnění a další.</p> <h3 class="wp-block-heading" id="h-enterprise-1">Enterprise (Velké podniky)</h3> <p>Plán s nejpokročilejší sadou funkcí je cenový plán Pro. Za 69 EUR (za agenta/měsíc, účtováno ročně) nebo 83 EUR (za agenta/měsíc, účtováno měsíčně) můžete získat všechny funkce zahrnuté v plánu Pro a několik dalších funkcí, jako je až 5000 relací bota/měsíc zdarma, 500 kontaktů pro kampaně, povolené domény a ověřování uživatelů.</p> <figure class="wp-block-image aligncenter size-large no-borders"><a href="https://www.liveagent.com/app/uploads/2023/05/freshchat-pricing.png" data-lightbox="gallery" title="App - Uploads - 2023 - 05 - Freshchat Pricing.png" onover-preload="1"><picture><source data-srcset="https://www.live-agent.cz/wp/urlslab-download/f9986e1f7d41787f88e0fbdbbfb0d249/freshchat-pricing-1024x343.png.webp 1024w, https://www.live-agent.cz/wp/urlslab-download/61ac33a98d365001b2f1001b0794f046/freshchat-pricing-300x100.png.webp 300w, https://www.live-agent.cz/wp/urlslab-download/c6c9aab57f2173f0567a73c4ea0172cc/freshchat-pricing-768x257.png.webp 768w, https://www.live-agent.cz/wp/urlslab-download/2f1311412bdd2ec8a819dc13bccc6990/freshchat-pricing-149x50.png.webp 149w, https://www.live-agent.cz/wp/urlslab-download/0a86712fbb56704ce270f2056822a225/freshchat-pricing-75x25.png.webp 75w, https://www.live-agent.cz/wp/urlslab-download/16339c4ad5e4e3acd301723fbc2ce2c2/freshchat-pricing-960x321.png.webp 960w, https://www.live-agent.cz/wp/urlslab-download/648ddf5647846787cc4bca87680eece9/freshchat-pricing-700x234.png.webp 700w, https://www.live-agent.cz/wp/urlslab-download/b13e7a21283e9e49374f7bfc0718fffe/freshchat-pricing-185x62.png.webp 185w, https://www.live-agent.cz/wp/urlslab-download/624fdf94654cda9c978b4c7a3dc85e64/freshchat-pricing-110x37.png.webp 110w, https://www.live-agent.cz/wp/urlslab-download/5c66e0bd1f8e9db9925b5ba78533686c/freshchat-pricing-485x162.png.webp 485w, https://www.live-agent.cz/wp/urlslab-download/4a4de31c6c259cf3021b4a7cb0bf62a8/freshchat-pricing.png.webp 1341w" urlslab-lazy="yes" sizes="(max-width: 1024px) 100vw, 1024px" type="image/webp"></source><source data-srcset="https://www.live-agent.cz/wp/urlslab-download/ecc5c89c97610407eac7f265e91e5b08/freshchat-pricing-1024x343.png 1024w, https://www.live-agent.cz/wp/urlslab-download/0931a0f5a159cba94223082c4f4028b1/freshchat-pricing-300x100.png 300w, https://www.live-agent.cz/wp/urlslab-download/7c44bdb51d4ff55d7cc584060e6d71fa/freshchat-pricing-768x257.png 768w, https://www.live-agent.cz/wp/urlslab-download/31f00f36250c294d42c2f6fec0bd3a47/freshchat-pricing-149x50.png 149w, https://www.live-agent.cz/wp/urlslab-download/7774397686f0a9e9f663f88a4f8161af/freshchat-pricing-75x25.png 75w, https://www.live-agent.cz/wp/urlslab-download/502d664c76ca88d546fd306148e9417d/freshchat-pricing-960x321.png 960w, https://www.live-agent.cz/wp/urlslab-download/cdb85851a512a761a750455bb13f5464/freshchat-pricing-700x234.png 700w, https://www.live-agent.cz/wp/urlslab-download/0a574ad879f280fe3e51d11fe5493b70/freshchat-pricing-185x62.png 185w, https://www.live-agent.cz/wp/urlslab-download/daf37c1f4a117b0c596bb821dc7e18cb/freshchat-pricing-110x37.png 110w, https://www.live-agent.cz/wp/urlslab-download/8bb9334a29ad3893c9835b8fc7832faa/freshchat-pricing-485x162.png 485w, https://www.live-agent.cz/wp/urlslab-download/3ca50225a60c633a87dc577a6311be01/freshchat-pricing.png 1341w" urlslab-lazy="yes" sizes="(max-width: 1024px) 100vw, 1024px"></source><source data-srcset="https://www.live-agent.cz/wp/urlslab-download/f9986e1f7d41787f88e0fbdbbfb0d249/freshchat-pricing-1024x343.png.webp" urlslab-lazy="yes" type="image/webp"></source><img decoding="async" width="1024" height="343" alt="Cenové plány - Freshchat" class="wp-image-833898" data-src="https://www.live-agent.cz/wp/urlslab-download/ecc5c89c97610407eac7f265e91e5b08/freshchat-pricing-1024x343.png" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="38"></picture></a></figure> <h2 class="wp-block-heading" id="h-conclusion">Závěr</h2> <p>Závěrem lze říci, že Freshdesk je spolehlivý software pro správu e-mailů, který je navržen pro zvýšení efektivity služeb zákazníkům. Má jednoduchý proces nastavení, rychlé načítání a funguje zcela hladce, i když přijímáte velké množství e-mailů najednou. Chvíli trvá, než si osvojíte všechny jeho funkce a zvyknete si na jeho rozhraní, nicméně jakmile se s ním seznámíte, stane se uživatelsky velmi přívětivým a intuitivním. Freshdesk nabízí různé cenové plány a bezplatné zkušební verze, které podnikům umožňují vybrat si a vyzkoušet různé funkce předtím, než se zavážou. Freshdesk je skvělým řešením pro podniky, které potřebují spolehlivý software pro správu zákaznických služeb.</p> </div> </div> </div> </div> <section class="GoodHands hidden "> <div class="wrapper"> <div class="GoodHands__text"> <h3 id="h-you-will-bein-good-hands">You will be<br>in Good Hands!</h3> <p>Join our community of happy clients and provide excellent customer support with LiveAgent.</p> <div class="Buttons"> <a href="/demo/" onclick="ga( 'send', 'event', 'Demo bar Button', 'start', 'Schedule a demo' )" class="Button Button--full" title="Naplánujte si ukázku LiveAgent a objevte, jak zlepšit zákaznickou podporu. 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Začněte zdarma!" hreflang="cs-CZ" onover-preload="1">Kalkulačka nákladů</a></li> </ul></div></div> </div> <div class="Footer__top__column"> <div class="nav_menu-157 widget_nav_menu"><div class="Footer__top__column__title h5">Populární</div><div class="menu-footer-top-popular-czech-container"><ul id="menu-footer-top-popular-czech" class="menu"><li id="menu-item-955248"><a href="https://www.live-agent.cz/knowledge-base-software/" title="LiveAgent nabízí intuitivní software pro znalostní báze se samoobslužnou podporou, fórem a vícejazyčnou podporou pro zlepšení zákaznické zkušenosti." hreflang="cs-CZ" onover-preload="1">Software znalostní databáze</a></li> <li id="menu-item-743650"><a href="https://www.live-agent.cz/software-pro-zakaznicky-servis/" title="Výběr softwaru pro zákaznický servis z nejpoužívanějších platforem na trhu. Vyberte si ten ideální a pozvedněte svůj zákaznický servis na měsíc." hreflang="cs-CZ" onover-preload="1">Software pro služby zákazníkům</a></li> <li id="menu-item-743651"><a href="https://www.live-agent.cz/blog/best-voip-phone-systems-and-integrations/" title='Objevte 20 nejlepších VoIP systémů a integrací pro rok 2025! Srovnání nabídek, cen a tipy, jak vybrat ideální řešení pro vaše podnikání."' hreflang="cs-CZ" onover-preload="1">Telefonní systémy VoIP</a></li> <li id="menu-item-743652"><a href="https://www.live-agent.cz/self-service-software/" title="Objevte nejlepší samoobslužný softwarový portál pro rok 2021 s LiveAgent! Umožněte svým zákazníkům řešit problémy 24/7 s komplexní bází znalostí, fóry a sledováním tiketů. Zlepšete produktivitu, zvýšte spokojenost a snižte náklady na podporu s intuitivním samoobslužným softwarem. Začněte již dnes bez vstupních poplatků!" hreflang="cs-CZ" onover-preload="1">Samoobslužný software</a></li> <li id="menu-item-743653"><a href="https://www.live-agent.cz/call-centrum-software-pro-prichozi-hovory/" title="Software call centra pro příchozí hovory vám pomůže vytvořit virtuální call centrum. Snadno spravujte příchozí komunikaci se zákazníky, zlepšete výkonnost týmu podpory a generujte více příchozích prodejů. Vyberte si ten správný pro své potřeby." hreflang="cs-CZ" onover-preload="1">Software pro call centra příchozích hovorů</a></li> <li id="menu-item-743654"><a href="https://www.live-agent.cz/system-pro-spravu-stiznosti-zakazniku/" title='Objevte 20 nejlepších systémů pro správu stížností zákazníků 2022! Zlepšete služby pomocí sledování, analýzy a efektivního řízení."' hreflang="cs-CZ" onover-preload="1">Systém pro správu stížností</a></li> <li id="menu-item-743657"><a href="https://www.liveagent.com/customer-portal-software/" urlslab_href_old="https://www.liveagent.com/blog/best-client-portal-software/" title="Empower customers with LiveAgent's portal software! Offer 24/7 self-service, ticket tracking, and a knowledge base. Start your free trial today!" hreflang="en-US" onover-preload="1">Software pro klientský portál</a></li> <li id="menu-item-754968"><a href="https://www.live-agent.cz/startups/" title='LiveAgent – vícekanálový helpdesk pro startupy! Zajistěte spokojenost zákazníků s e-maily, chatem, hovory a sociálními sítěmi. 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