CBP Backup Care Program | U.S. Customs and Border Protection

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href="/trade/ace/whats-new-innovation"> <span>Innovation</span> </a> </li> <li class="usa-nav__submenu-item"> <a href="/ace-pga"> <span>PGA Integration</span> </a> </li> </ul> </div> <div class="usa-col"> <div class="usa-nav__submenu-item"> <a href="/trade/stakeholder-engagement" class="usa-nav__link"> <span><strong>Stakeholder Engagement</strong></span> </a> </div> <ul id="basic-nav-section-Stakeholder-Engagement-3" class="usa-nav__submenu-list"> <li class="usa-nav__submenu-item"> <a href="/trade/stakeholder-engagement/trade-relations"> <span>Office of Trade Relations</span> </a> </li> <li class="usa-nav__submenu-item"> <a href="/trade/stakeholder-engagement/coac"> <span>Commercial Customs Operations Advisory Committee (COAC)</span> </a> </li> <li class="usa-nav__submenu-item"> <a href="/trade/stakeholder-engagement/trade-facilitation-and-cargo-security-summit"> <span>Trade Facilitation and Cargo Security (TFCS) Summit </span> </a> </li> <li class="usa-nav__submenu-item"> <a href="/trade/stakeholder-engagement/webinars"> <span>Trade Outreach Webinars</span> </a> </li> <li class="usa-nav__submenu-item"> <a href="/trade/stakeholder-engagement/small-business-regulatory-enforcement-fairness-act-sbrefa"> <span>Small Business Regulatory Enforcement Fairness Act</span> </a> </li> </ul> </div> <div class="usa-col"> <div class="usa-nav__submenu-item"> <a href="/trade/priority-issues/import-safety" class="usa-nav__link"> <span><strong>Key Trade Issues</strong></span> </a> </div> <ul id="basic-nav-section-Key-Trade-Issues-4" class="usa-nav__submenu-list"> <li class="usa-nav__submenu-item"> <a href="/trade/programs-administration/customs-brokers"> <span>Brokers</span> </a> </li> <li class="usa-nav__submenu-item"> <a href="/trade/forced-labor"> <span>Forced Labor</span> </a> </li> <li class="usa-nav__submenu-item"> <a href="/trade/priority-issues"> <span>Priority Trade Issues</span> </a> </li> <li class="usa-nav__submenu-item"> <a href="/trade/quota"> <span>Quota</span> </a> </li> </ul> </div> <div class="usa-col"> <div class="usa-nav__submenu-item"> <a href="/trade/rulings" class="usa-nav__link"> <span><strong>Rulings & Legal Decisions </strong></span> </a> </div> <ul id="basic-nav-section-Rulings-&-Legal-Decisions--5" class="usa-nav__submenu-list"> <li class="usa-nav__submenu-item"> <a href="/trade/rulings/bulletin-decisions"> <span>Customs Bulletin and Decisions</span> </a> </li> <li class="usa-nav__submenu-item"> <a href="/trade/rulings/eruling-requirements"> <span>eRuling Requirements</span> </a> </li> <li class="usa-nav__submenu-item"> <a href="/trade/rulings/trade-related-federal-register-notices"> <span>Federal Register Notices</span> </a> </li> <li class="usa-nav__submenu-item"> <a href="/trade/rulings/informed-compliance-publications"> <span>Informed Compliance Publications</span> </a> </li> </ul> </div> </div> </div> </li> <li class="usa-nav__primary-item"> <button class="usa-accordion__button usa-nav__link " aria-expanded="false" aria-controls="basic-mega-nav-section-3"> <span>Border Security</span> <span class="expansion-indicator"></span> </button> <div id="basic-mega-nav-section-3" class="usa-nav__submenu usa-megamenu" hidden=""> <div class="grid-row grid-gap-4"> <div class="desktop:grid-col-3"> <div class="usa-nav__submenu-item"> <a href="/border-security" class="usa-nav__submenu-item-heading"> <span><h3>Border Security</h3></span> </a> </div> </div> </div> <div class="grid-row grid-gap-4"> <div class="usa-col"> <div class="usa-nav__submenu-item"> <a href="/border-security/along-us-borders" class="usa-nav__link"> <span><strong>Along U.S. Borders</strong></span> </a> </div> <ul id="basic-nav-section-Along-US-Borders-1" class="usa-nav__submenu-list"> <li class="usa-nav__submenu-item"> <a href="/border-security/along-us-borders/history"> <span>Border Patrol History</span> </a> </li> <li class="usa-nav__submenu-item"> <a href="/border-security/along-us-borders/border-patrol-sectors"> <span>Border Patrol Sectors</span> </a> </li> <li class="usa-nav__submenu-item"> <a href="/border-security/human-trafficking"> <span>Human Trafficking</span> </a> </li> <li class="usa-nav__submenu-item"> <a href="/border-security/along-us-borders/missing-migrant-program"> <span>Missing Migrant Program</span> </a> </li> <li class="usa-nav__submenu-item"> <a href="/border-security/along-us-borders/strategic-plan"> <span>Strategic Plan</span> </a> </li> </ul> </div> <div class="usa-col"> <div class="usa-nav__submenu-item"> <a href="/border-security/ports-entry" class="usa-nav__link"> <span><strong>At Ports of Entry</strong></span> </a> </div> <ul id="basic-nav-section-At-Ports-of-Entry-2" class="usa-nav__submenu-list"> <li class="usa-nav__submenu-item"> <a href="/border-security/canine-program"> <span>Canine Program</span> </a> </li> <li class="usa-nav__submenu-item"> <a href="/travel/preclearance"> <span>Preclearance</span> </a> </li> <li class="usa-nav__submenu-item"> <a href="/border-security/ports-entry/cargo-security"> <span>Cargo Security</span> </a> </li> <li class="usa-nav__submenu-item"> <a href="/border-security/protecting-agriculture"> <span>Protecting Agriculture</span> </a> </li> </ul> </div> <div class="usa-col"> <div class="usa-nav__submenu-item"> <a href="/border-security/air-sea" class="usa-nav__link"> <span><strong>From the Air and Sea</strong></span> </a> </div> <ul id="basic-nav-section-From-the-Air-and-Sea-3" class="usa-nav__submenu-list"> <li class="usa-nav__submenu-item"> <a href="/border-security/air-sea/missions"> <span>Operations Missions</span> </a> </li> <li class="usa-nav__submenu-item"> <a href="/border-security/air-sea/aircraft-and-marine-vessels/cbp-and-domestic-general-aviation"> <span>Domestic General Aviation</span> </a> </li> </ul> </div> <div class="usa-col"> <div class="usa-nav__submenu-item"> <a href="/border-security/international-initiatives" class="usa-nav__link"> <span><strong>International Initiatives</strong></span> </a> </div> <ul id="basic-nav-section-International-Initiatives-4" class="usa-nav__submenu-list"> <li class="usa-nav__submenu-item"> <a href="/border-security/international-initiatives/cbp-attaches"> <span>CBP Attaches</span> </a> </li> <li class="usa-nav__submenu-item"> <a href="/border-security/international-initiatives/international-agreements/cmaa"> <span>Customs Mutual Agreements</span> </a> </li> <li class="usa-nav__submenu-item"> <a href="/border-security/international-initiatives/wco"> <span>World Customs Organization</span> </a> </li> </ul> </div> <div class="usa-col"> <div class="usa-nav__submenu-item"> <a href="/border-security/frontline-against-fentanyl" class="usa-nav__link"> <span><strong>Frontline Against Fentanyl</strong></span> </a> </div> <ul id="basic-nav-section-Frontline-Against-Fentanyl-5" class="usa-nav__submenu-list"> <li class="usa-nav__submenu-item"> <a href="/border-security/frontline-against-fentanyl/operation-plaza-spike-fact-sheet"> <span>Operation Plaza Spike</span> </a> </li> </ul> </div> </div> </div> </li> <li class="usa-nav__primary-item"> <button class="usa-accordion__button usa-nav__link " aria-expanded="false" aria-controls="basic-mega-nav-section-4"> <span>Newsroom</span> <span class="expansion-indicator"></span> </button> <div id="basic-mega-nav-section-4" class="usa-nav__submenu usa-megamenu" hidden=""> <div class="grid-row grid-gap-4"> <div class="desktop:grid-col-3"> <div class="usa-nav__submenu-item"> <a href="/newsroom" class="usa-nav__submenu-item-heading"> <span><h3>Newsroom</h3></span> </a> </div> </div> </div> <div class="grid-row grid-gap-4"> <div class="usa-col"> <div class="usa-nav__submenu-item"> <a href="/newsroom" class="usa-nav__link"> <span><strong>Media & Public</strong></span> </a> </div> <ul id="basic-nav-section-Media-&-Public-1" class="usa-nav__submenu-list"> <li class="usa-nav__submenu-item"> <a href="/newsroom/accountability-and-transparency"> <span>Accountability and Transparency</span> </a> </li> <li class="usa-nav__submenu-item"> <a href="/newsroom/media-releases/all"> <span>Media Releases</span> </a> </li> <li class="usa-nav__submenu-item"> <a href="/comunicados-de-prensa"> <span>Comunicados de Prensa</span> </a> </li> <li class="usa-nav__submenu-item"> <a href="/newsroom/press"> <span>Press Officers</span> </a> </li> <li class="usa-nav__submenu-item"> <a href="/newsroom/social-media-directory"> <span>Social Media Directory</span> </a> </li> <li class="usa-nav__submenu-item"> <a href="/newsroom/announcements"> <span>Announcements</span> </a> </li> </ul> </div> <div class="usa-col"> <div class="usa-nav__submenu-item"> <a href="/newsroom/photo-gallery" class="usa-nav__link"> <span><strong>Imagery</strong></span> </a> </div> <ul id="basic-nav-section-Imagery-2" class="usa-nav__submenu-list"> <li class="usa-nav__submenu-item"> <a href="/newsroom/photo-gallery"> <span>Photo Gallery</span> </a> </li> <li class="usa-nav__submenu-item"> <a href="/newsroom/video-gallery"> <span>Video Gallery</span> </a> </li> </ul> </div> <div class="usa-col"> <div class="usa-nav__submenu-item"> <a href="/newsroom" class="usa-nav__link"> <span><strong>Background</strong></span> </a> </div> <ul id="basic-nav-section-Background-3" class="usa-nav__submenu-list"> <li class="usa-nav__submenu-item"> <a href="/newsroom/news/advisories"> <span>Advisories</span> </a> </li> <li class="usa-nav__submenu-item"> <a href="/newsroom/news/news-from-cbp"> <span>Spotlights</span> </a> </li> <li class="usa-nav__submenu-item"> <a href="/newsroom/stats"> <span>Stats and Summaries</span> </a> </li> </ul> </div> <div class="usa-col"> <div class="usa-nav__submenu-item"> <a href="/newsroom/cbp-publications-catalogue" class="usa-nav__link"> <span><strong>Publications Catalogue</strong></span> </a> </div> <ul id="basic-nav-section-Publications-Catalogue-4" class="usa-nav__submenu-list"> <li class="usa-nav__submenu-item"> <a href="/documents-library"> <span>Documents Library</span> </a> </li> <li class="usa-nav__submenu-item"> <a href="/newsroom/publications/forms"> <span>Forms</span> </a> </li> <li class="usa-nav__submenu-item"> <a href="/frontline"> <span>Frontline Digital Magazine</span> </a> </li> <li class="usa-nav__submenu-item"> <a href="/newsroom/publications/performance-accountability-financial"> <span>Reports</span> </a> </li> </ul> </div> </div> </div> </li> <li class="usa-nav__primary-item"> <button class="usa-accordion__button usa-nav__link " aria-expanded="false" aria-controls="basic-mega-nav-section-5"> <span>About CBP</span> <span class="expansion-indicator"></span> </button> <div id="basic-mega-nav-section-5" class="usa-nav__submenu usa-megamenu" hidden=""> <div class="grid-row grid-gap-4"> <div class="desktop:grid-col-3"> <div class="usa-nav__submenu-item"> <a href="/about" class="usa-nav__submenu-item-heading"> <span><h3>About CBP</h3></span> </a> </div> </div> </div> <div class="grid-row grid-gap-4"> <div class="usa-col"> <div class="usa-nav__submenu-item"> <a href="/about" class="usa-nav__link"> <span><strong>Who We Are</strong></span> </a> </div> <ul id="basic-nav-section-Who-We-Are-1" class="usa-nav__submenu-list"> <li class="usa-nav__submenu-item"> <a href="/newsroom/stats/typical-day-fy2023"> <span>A Typical Day at CBP</span> </a> </li> <li class="usa-nav__submenu-item"> <a href="/cbp-snapshot"> <span>CBP Snapshot of Operations</span> </a> </li> <li class="usa-nav__submenu-item"> <a href="/about/labs-scientific-svcs"> <span>Labs and Scientific Services</span> </a> </li> </ul> </div> <div class="usa-col"> <div class="usa-nav__submenu-item"> <a href="/about" class="usa-nav__link"> <span><strong>Learn About CBP</strong></span> </a> </div> <ul id="basic-nav-section-Learn-About-CBP-2" class="usa-nav__submenu-list"> <li class="usa-nav__submenu-item"> <a href="/about/contact"> <span>Contact Us</span> </a> </li> <li class="usa-nav__submenu-item"> <a href="/about/leadership-organization"> <span>Leadership/Organization</span> </a> </li> <li class="usa-nav__submenu-item"> <a href="/about/history"> <span>History</span> </a> </li> <li class="usa-nav__submenu-item"> <a href="/about/in-memoriam"> <span>In Memoriam</span> </a> </li> <li class="usa-nav__submenu-item"> <a href="/about/archive"> <span>Archive Search</span> </a> </li> </ul> </div> <div class="usa-col"> <div class="usa-nav__submenu-item"> <a href="/about/environmental-management" class="usa-nav__link"> <span><strong>Environmental Stewardship</strong></span> </a> </div> <ul id="basic-nav-section-Environmental-Stewardship-3" class="usa-nav__submenu-list"> <li class="usa-nav__submenu-item"> <a href="/about/environmental-management"> <span>Environmental Management</span> </a> </li> <li class="usa-nav__submenu-item"> <a href="/about/environmental-management-sustainability/sustainability"> <span>Sustainability</span> </a> </li> </ul> </div> <div class="usa-col"> <div class="usa-nav__submenu-item"> <a href="/about/congressional-resources" class="usa-nav__link"> <span><strong>Congressional Resources</strong></span> </a> </div> <ul id="basic-nav-section-Congressional-Resources-4" class="usa-nav__submenu-list"> <li class="usa-nav__submenu-item"> <a href="/about/congressional-resources/cbp-access"> <span>CBP Access</span> </a> </li> <li class="usa-nav__submenu-item"> <a href="/about/congressional-resources/protocol-congressional-facility-visits"> <span>Congressional Delegations</span> </a> </li> <li class="usa-nav__submenu-item"> <a href="/about/congressional-resources/frequently-asked-questions-congressional-staffers"> <span>Congressional Office FAQs</span> </a> </li> <li class="usa-nav__submenu-item"> <a href="/about/congressional-resources/congressional-staff-resources"> <span>Congressional Staff Resources</span> </a> </li> </ul> </div> <div class="usa-col"> <div class="usa-nav__submenu-item "> <a href="/about/searching-someone-cbp-custody"> <span>Searching for Someone in CBP Custody</span> </a> </div> </div> </div> </div> </li> <li class="usa-nav__primary-item"> <button class="usa-accordion__button usa-nav__link " aria-expanded="false" aria-controls="basic-mega-nav-section-6"> <span>Careers</span> <span class="expansion-indicator"></span> </button> <div id="basic-mega-nav-section-6" class="usa-nav__submenu usa-megamenu" hidden=""> <div class="grid-row grid-gap-4"> <div class="desktop:grid-col-3"> <div class="usa-nav__submenu-item"> <a href="https://careers.cbp.gov/s/" class="usa-nav__submenu-item-heading"> <span><h3>Careers</h3></span> </a> </div> </div> </div> <div class="grid-row grid-gap-4"> <div class="usa-col"> <div class="usa-nav__submenu-item"> <a href="https://careers.cbp.gov/s/career-paths" class="usa-nav__link"> <span><strong>Career Paths</strong></span> </a> </div> <ul id="basic-nav-section-Career-Paths-1" class="usa-nav__submenu-list"> <li class="usa-nav__submenu-item"> <a href="https://careers.cbp.gov/s/career-paths/usbp"> <span>U.S. Border Patrol</span> </a> </li> <li class="usa-nav__submenu-item"> <a href="https://careers.cbp.gov/s/career-paths/amo"> <span>Air and Marine Operations</span> </a> </li> <li class="usa-nav__submenu-item"> <a href="https://careers.cbp.gov/s/career-paths/ofo"> <span>Office of Field Operations</span> </a> </li> <li class="usa-nav__submenu-item"> <a href="https://careers.cbp.gov/s/career-paths/trade"> <span>Office of Trade</span> </a> </li> <li class="usa-nav__submenu-item"> <a href="https://careers.cbp.gov/s/career-paths/opr"> <span>Office of Professional Responsibility</span> </a> </li> <li class="usa-nav__submenu-item"> <a href="https://careers.cbp.gov/s/career-paths/mission-ops"> <span>Other Career Opportunities</span> </a> </li> </ul> </div> <div class="usa-col"> <div class="usa-nav__submenu-item"> <a href="https://careers.cbp.gov/s/" class="usa-nav__link"> <span><strong>Applicant Categories</strong></span> </a> </div> <ul id="basic-nav-section-Applicant-Categories-2" class="usa-nav__submenu-list"> <li class="usa-nav__submenu-item"> <a href="https://careers.cbp.gov/s/career-paths/veterans"> <span>Veterans</span> </a> </li> <li class="usa-nav__submenu-item"> <a href="https://careers.cbp.gov/s/career-paths/persons-with-disabilities"> <span>Persons with Disabilities</span> </a> </li> <li class="usa-nav__submenu-item"> <a href="https://careers.cbp.gov/s/career-paths/retired-annuitant"> <span>Retired Annuitant</span> </a> </li> <li class="usa-nav__submenu-item"> <a href="https://careers.cbp.gov/s/career-paths/ses"> <span>Senior Executive Service</span> </a> </li> </ul> </div> <div class="usa-col"> <div class="usa-nav__submenu-item"> <a href="https://careers.cbp.gov/s/applicant-resources" class="usa-nav__link"> <span><strong>Prepare to Apply</strong></span> </a> </div> <ul id="basic-nav-section-Prepare-to-Apply-3" class="usa-nav__submenu-list"> <li class="usa-nav__submenu-item"> <a href="https://careers.cbp.gov/s/applicant-resources"> <span>Applicant Resources</span> </a> </li> <li class="usa-nav__submenu-item"> <a href="https://careers.cbp.gov/s/applicant-resources/study-guides"> <span>Study Guides</span> </a> </li> </ul> </div> <div class="usa-col"> <div class="usa-nav__submenu-item"> <a href="/employee-resources/new-employees" class="usa-nav__link"> <span><strong>New Employee Resources</strong></span> </a> </div> <ul id="basic-nav-section-New-Employee-Resources-4" class="usa-nav__submenu-list"> <li class="usa-nav__submenu-item"> <a href="/employee-resources/new-employees/onboarding-manager"> <span>Onboarding Manager</span> </a> </li> <li class="usa-nav__submenu-item"> <a href="/employee-resources/new-employees/forms-helpful-information"> <span>Forms and Helpful Information</span> </a> </li> <li class="usa-nav__submenu-item"> <a href="/employee-resources/new-employees/benefits"> <span>Benefits and Compensation</span> </a> </li> </ul> </div> </div> </div> </li> <li class="usa-nav__primary-item"> <button class="usa-accordion__button usa-nav__link usa-current" aria-expanded="false" aria-controls="basic-mega-nav-section-7"> <span>Employee Resources</span> <span class="expansion-indicator"></span> </button> <div id="basic-mega-nav-section-7" class="usa-nav__submenu usa-megamenu" hidden=""> <div class="grid-row grid-gap-4"> <div class="desktop:grid-col-3"> <div class="usa-nav__submenu-item"> <a href="/employee-resources" class="usa-nav__submenu-item-heading"> <span><h3>Employee Resources</h3></span> </a> </div> </div> </div> <div class="grid-row grid-gap-4"> <div class="usa-col"> <div class="usa-nav__submenu-item"> <a href="/employee-resources/family" class="usa-nav__link"> <span><strong>Family</strong></span> </a> </div> <ul id="basic-nav-section-Family-1" class="usa-nav__submenu-list"> <li class="usa-nav__submenu-item"> <a href="/employee-resources/family/backup-care-program"> <span>Backup Care</span> </a> </li> <li class="usa-nav__submenu-item"> <a href="/employee-resources/family/child-care"> <span>Child Care</span> </a> </li> <li class="usa-nav__submenu-item"> <a href="/employee-resources/family/employee-assistance-program"> <span>EAP</span> </a> </li> <li class="usa-nav__submenu-item"> <a href="/employee-resources/family/eldercare"> <span>Eldercare</span> </a> </li> <li class="usa-nav__submenu-item"> <a href="/employee-resources/family/financial-wellness"> <span>Financial Wellness</span> </a> </li> <li class="usa-nav__submenu-item"> <a href="/employee-resources/family/adding-family-member/paid-parental-leave-faqs"> <span>Paid Parental Leave</span> </a> </li> </ul> </div> <div class="usa-col"> <div class="usa-nav__submenu-item"> <a href="/employee-resources/benefits" class="usa-nav__link"> <span><strong>Benefits</strong></span> </a> </div> <ul id="basic-nav-section-Benefits-2" class="usa-nav__submenu-list"> <li class="usa-nav__submenu-item"> <a href="/employee-resources/benefits/dental-vision-insurance"> <span>Dental and Vision</span> </a> </li> <li class="usa-nav__submenu-item"> <a href="/employee-resources/benefits/health-insurance"> <span>Health Insurance</span> </a> </li> <li class="usa-nav__submenu-item"> <a href="/employee-resources/benefits/fegli"> <span>Life Insurance</span> </a> </li> <li class="usa-nav__submenu-item"> <a href="/employee-resources/benefits/long-term-care"> <span>Long Term Care</span> </a> </li> <li class="usa-nav__submenu-item"> <a href="/employee-resources/benefits/tap"> <span>Tuition Assistance</span> </a> </li> </ul> </div> <div class="usa-col"> <div class="usa-nav__submenu-item"> <a href="/employee-resources/retirement" class="usa-nav__link"> <span><strong>Retirement</strong></span> </a> </div> <ul id="basic-nav-section-Retirement-3" class="usa-nav__submenu-list"> <li class="usa-nav__submenu-item"> <a href="/employee-resources/retirement/applying"> <span>Apply for Retirement</span> </a> </li> <li 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href="/employee-resources/health-wellness/healthiercbp"> <span>HealthierCBP</span> </a> </li> <li class="usa-nav__submenu-item"> <a href="/employee-resources/getting-connected/peer-support-chaplaincy"> <span>Peer Support and Chaplaincy</span> </a> </li> <li class="usa-nav__submenu-item"> <a href="/employee-resources/health-wellness/substance-abuse-prevention"> <span>Substance Abuse Prevention</span> </a> </li> <li class="usa-nav__submenu-item"> <a href="/employee-resources/health-wellness/suicide-prevention"> <span>Suicide Prevention</span> </a> </li> <li class="usa-nav__submenu-item"> <a href="/employee-resources/getting-connected/veteran-support-program"> <span>Veteran Support Program</span> </a> </li> <li class="usa-nav__submenu-item"> <a href="/employee-resources/worklife-balance/webinars"> <span>Webinars</span> </a> </li> </ul> </div> <div class="usa-col"> <div class="usa-nav__submenu-item"> <a href="/employee-resources/new-employees" class="usa-nav__link"> <span><strong>New Employee Resources</strong></span> </a> </div> <ul id="basic-nav-section-New-Employee-Resources-5" class="usa-nav__submenu-list"> <li class="usa-nav__submenu-item"> <a href="/employee-resources/new-employees/forms-helpful-information"> <span>Forms and Helpful Information</span> </a> </li> <li class="usa-nav__submenu-item"> <a href="/employee-resources/worklife-balance/leave"> <span>Leave</span> </a> </li> <li class="usa-nav__submenu-item"> <a href="/employee-resources/new-employees/onboarding-manager"> <span>Onboarding Manager</span> </a> </li> <li class="usa-nav__submenu-item"> <a href="/employee-resources/worklife-balance/transportation-benefits"> <span>Transportation Benefits</span> </a> </li> <li class="usa-nav__submenu-item"> <a href="/employee-resources/worklife-balance/workplace-flexibility"> <span>Workplace Flexibility</span> </a> </li> </ul> </div> </div> </div> </li> </ul> </div> </div> </nav> </header> <section class="usa-hero "> <div role="region" class="region region-hero" aria-label="Hero Banner Region"> <div class="grid-row"> <div class="" style="width: 100%; background-color: #E8E6DE; text-align: center;"> <div class="views-element-container block block-views block-views-block:archive-search-block-1" id="block-views-block-archive-search-block-1"> <div><div class="view view-archive-search view-id-archive_search view-display-id-block_1 js-view-dom-id-a697200fc29139c3c5a25903329d301d330c783504dbcf55be13dd8298e18d42"> </div> </div> </div> </div> </div> </div> </section> <main class="usa-section" id="main-content"> <div class="grid-container "> <div class="grid-row grid-gap"> <div class="grid-col-12"> <div class="region region-breadcrumb"> <div id="block-cbpd8-gov-theme-breadcrumbs" class="block block-system block-system-breadcrumb-block"> <ol class="add-list-reset uswds-breadcrumbs uswds-horizontal-list"> <li> <a href="/" aria-label="Breadcrumb item for: Home " >Home</a> </li> <li> <a href="/employee-resources" aria-label="Breadcrumb item for: Employee and Family Resources " >Employee and Family Resources</a> </li> <li> <a href="/employee-resources/family" aria-label="Breadcrumb item for: Family " >Family</a> </li> <li> Backup Care Program </li> </ol> </div> </div> </div> </div> <div class="grid-row grid-gap"> <aside role="navigation" aria-label="leftside-nav" class="desktop:grid-col-3"> <div class="region region-sidebar-first"> <div id="cbp-sidebar-desktop"> <ul class="usa-sidenav"> <li class="usa-sidenav__item"> <a href="/employee-resources" aria-label="Left sidebar menu item for: Employee and Family Resources " class="usa-current expanded " > <span>Employee and Family Resources</span> </a> <ul class="usa-sidenav__sublist"> <li class="usa-sidenav__item"> <a href="/employee-resources/family" aria-label="Left sidebar menu item for: Family " class="usa-current expanded " > <span>Family</span> </a> <ul class="usa-sidenav__sublist"> <li class="usa-sidenav__item"> <a href="/employee-resources/family/adding-family-member" aria-label="Left sidebar menu item for: Adding a Family Member " > <span>Adding a Family Member</span> </a> </li> <li class="usa-sidenav__item"> <a href="/employee-resources/family/child-care" aria-label="Left sidebar menu item for: Childcare " > <span>Childcare</span> </a> </li> <li class="usa-sidenav__item"> <a href="/employee-resources/family/eldercare" aria-label="Left sidebar menu item for: Eldercare " > <span>Eldercare</span> </a> </li> <li class="usa-sidenav__item"> <a href="/employee-resources/family/domestic-violence" aria-label="Left sidebar menu item for: Domestic Violence " > <span>Domestic Violence</span> </a> </li> <li class="usa-sidenav__item"> <a href="/employee-resources/family/employee-assistance-program" aria-label="Left sidebar menu item for: Employee Assistance Program " > <span>Employee Assistance Program</span> </a> </li> <li class="usa-sidenav__item"> <a href="/employee-resources/family/crisis-intervention" aria-label="Left sidebar menu item for: Crisis Intervention " > <span>Crisis Intervention</span> </a> </li> <li class="usa-sidenav__item"> <a href="/employee-resources/family/financial-wellness" aria-label="Left sidebar menu item for: Financial Wellness " > <span>Financial Wellness</span> </a> </li> <li class="usa-sidenav__item"> <a href="/employee-resources/family/legal-consultation" aria-label="Left sidebar menu item for: Legal Consultation " > <span>Legal Consultation</span> </a> </li> <li class="usa-sidenav__item"> <a href="/employee-resources/family/national-preparedness-month" aria-label="Left sidebar menu item for: National Preparedness Month " > <span>National Preparedness Month</span> </a> </li> <li class="usa-sidenav__item"> <a href="/employee-resources/family/relationship-building-training" aria-label="Left sidebar menu item for: Relationship Building Training " > <span>Relationship Building Training</span> </a> </li> <li class="usa-sidenav__item"> <a href="/employee-resources/family/backup-care-program" aria-label="Left sidebar menu item for: Backup Care Program " class="usa-current current-page-url" > <span>Backup Care Program</span> </a> </li> </ul> </li> <li class="usa-sidenav__item"> <a href="/employee-resources/benefits" aria-label="Left sidebar menu item for: Benefits " > <span>Benefits</span> </a> </li> <li class="usa-sidenav__item"> <a href="/employee-resources/retirement" aria-label="Left sidebar menu item for: Retirement " > <span>Retirement</span> </a> </li> <li class="usa-sidenav__item"> <a href="/employee-resources/worklife-balance" aria-label="Left sidebar menu item for: Worklife Balance " > <span>Worklife Balance</span> </a> </li> <li class="usa-sidenav__item"> <a href="/employee-resources/getting-connected" aria-label="Left sidebar menu item for: Ways to Connect " > <span>Ways to Connect</span> </a> </li> <li class="usa-sidenav__item"> <a href="/employee-resources/health-wellness" aria-label="Left sidebar menu item for: Health and Wellness " > <span>Health and Wellness</span> </a> </li> <li class="usa-sidenav__item"> <a href="/employee-resources/new-employees" aria-label="Left sidebar menu item for: New Employee Resources " > <span>New Employee Resources</span> </a> </li> <li class="usa-sidenav__item"> <a href="/employee-resources/quick-links" aria-label="Left sidebar menu item for: Quick Links " > <span>Quick Links</span> </a> </li> </ul> </li> </ul> </div> <div id="cbp-sidebar-mobile" class="usa-accordion"> <h4 class="usa-accordion__heading"> <button class="usa-accordion__button" aria-expanded="false" aria-controls="left-menu-accordion" > Employee and Family Resources </button> </h4> <div id="left-menu-accordion" class="usa-accordion__content usa-prose"> <ul class="usa-sidenav"> <li class="usa-sidenav__item"> <a href="/employee-resources/family" aria-label="Left sidebar menu item for: Family " class="usa-current expanded " > <span>Family</span> </a> <ul class="usa-sidenav__sublist"> <li class="usa-sidenav__item"> <a href="/employee-resources/family/adding-family-member" aria-label="Left sidebar menu item for: Adding a Family Member " > <span>Adding a Family Member</span> </a> </li> <li class="usa-sidenav__item"> <a href="/employee-resources/family/child-care" aria-label="Left sidebar menu item for: Childcare " > <span>Childcare</span> </a> </li> <li class="usa-sidenav__item"> <a href="/employee-resources/family/eldercare" aria-label="Left sidebar menu item for: Eldercare " > <span>Eldercare</span> </a> </li> <li class="usa-sidenav__item"> <a href="/employee-resources/family/domestic-violence" aria-label="Left sidebar menu item for: Domestic Violence " > <span>Domestic Violence</span> </a> </li> <li class="usa-sidenav__item"> <a href="/employee-resources/family/employee-assistance-program" aria-label="Left sidebar menu item for: Employee Assistance Program " > <span>Employee Assistance Program</span> </a> </li> <li class="usa-sidenav__item"> <a href="/employee-resources/family/crisis-intervention" aria-label="Left sidebar menu item for: Crisis Intervention " > <span>Crisis Intervention</span> </a> </li> <li class="usa-sidenav__item"> <a href="/employee-resources/family/financial-wellness" aria-label="Left sidebar menu item for: Financial Wellness " > <span>Financial Wellness</span> </a> </li> <li class="usa-sidenav__item"> <a href="/employee-resources/family/legal-consultation" aria-label="Left sidebar menu item for: Legal Consultation " > <span>Legal Consultation</span> </a> </li> <li class="usa-sidenav__item"> <a href="/employee-resources/family/national-preparedness-month" aria-label="Left sidebar menu item for: National Preparedness Month " > <span>National Preparedness Month</span> </a> </li> <li class="usa-sidenav__item"> <a href="/employee-resources/family/relationship-building-training" aria-label="Left sidebar menu item for: Relationship Building Training " > <span>Relationship Building Training</span> </a> </li> <li class="usa-sidenav__item"> <a href="/employee-resources/family/backup-care-program" aria-label="Left sidebar menu item for: Backup Care Program " class="usa-current current-page-url" > <span>Backup Care Program</span> </a> </li> </ul> </li> <li class="usa-sidenav__item"> <a href="/employee-resources/benefits" aria-label="Left sidebar menu item for: Benefits " > <span>Benefits</span> </a> </li> <li class="usa-sidenav__item"> <a href="/employee-resources/retirement" aria-label="Left sidebar menu item for: Retirement " > <span>Retirement</span> </a> </li> <li class="usa-sidenav__item"> <a href="/employee-resources/worklife-balance" aria-label="Left sidebar menu item for: Worklife Balance " > <span>Worklife Balance</span> </a> </li> <li class="usa-sidenav__item"> <a href="/employee-resources/getting-connected" aria-label="Left sidebar menu item for: Ways to Connect " > <span>Ways to Connect</span> </a> </li> <li class="usa-sidenav__item"> <a href="/employee-resources/health-wellness" aria-label="Left sidebar menu item for: Health and Wellness " > <span>Health and Wellness</span> </a> </li> <li class="usa-sidenav__item"> <a href="/employee-resources/new-employees" aria-label="Left sidebar menu item for: New Employee Resources " > <span>New Employee Resources</span> </a> </li> <li class="usa-sidenav__item"> <a href="/employee-resources/quick-links" aria-label="Left sidebar menu item for: Quick Links " > <span>Quick Links</span> </a> </li> </ul> </div> </div> <div id="block-employeeresourcesgovdelivery" class="block block-block-content block-block-content:26495aa5-0b24-48a0-9759-b0d50dd88210"> <div class="clearfix text-formatted field field--name-body field--type-text-with-summary field--label-hidden field__item"><p><span contenteditable="false" tabindex="-1"><a data-widget="image" href="https://public.govdelivery.com/accounts/USDHSCBPR/subscriber/new?topic_id=USDHSCBPR_24" target="_blank"><img alt="GovDelivery Icon" data-entity-type data-entity-uuid src="https://www.cbp.gov/assets/employee-family-resources/govdeliverysignup.png" style="width: 250px;"></a></span></p> <p> </p> <p> </p> </div> </div> </div> </aside> <div class="region-content region-content desktop:grid-col-9"> <div class="region region-content"> <div data-drupal-messages-fallback class="hidden"></div> <div id="block-pagetitle" class="block block-core block-page-title-block"> <h1 id="page-title" class="uswds-page-title page-title"><span class="field field--name-title field--type-string field--label-hidden">CBP Backup Care Program</span> </h1> </div> <div class="language-switcher-language-content-entity block block-language block-language-block:language-content" id="block-languageswitchercontent" role="navigation"> </div> <div id="block-cbpd8-gov-theme-cbp-gov-theme-system-main" class="block block-system block-system-main-block"> <article> <div> <div class="clearfix text-formatted field field--name-body field--type-text-with-summary field--label-hidden field__item"><p>Life happens.  CBP understands that some things are beyond your control, leaving you in need of backup child, adult, elder, pet, or even self-care in order to work. Help is available with the <a href="https://wl.lifecare.com/group/guest/buy-up?productid=6752" target="_blank">CBP Backup Care Program</a>, allowing you to access high-quality care at an affordable cost.</p> <p>The Backup Care Program offers employees temporary care for a child, adult, elder, or pet when an employee is scheduled to work and their regular care arrangements are disrupted either unexpectedly or expectedly. An employee may also utilize BUC for themselves if recovering from an illness, surgery, or medical condition.</p> <h2 class="usa-prose">When to use Backup Care</h2> <p>Backup care might be needed when you need to work but:</p> <ul> <li>Your child’s school or daycare is closed (holidays, inclement weather, summer, etc.),</li> <li>Your regular adult, childcare, or eldercare arrangements fall through,</li> <li>Your child/spouse/parent/pet is mildly ill or injured and needs assistance at home while you work,</li> <li>You have official work travel, a schedule change, or working overtime and your regular care provider is unavailable, or</li> <li>You, as a CBP Employee, need help recovering from a personal illness or injury in order to return to work.</li> </ul> <h2 class="usa-prose">Who can use Backup Care?</h2> <ul> <li>All part- or full-time U.S. Customs and Border Protection (CBP) employees are eligible (no income restrictions).</li> <li>Employees may utilize up to 10 backup care visits per fiscal year. Backup care may be used for following care needs: <ul> <li>Childcare – A visit utilized for a minor must be a child (including biological, adopted, foster, and stepchildren) of the employee or a grandchild who lives with the employee.</li> <li>Adult or Elder Care - A visit utilized for any family member (either by blood or marriage) for whom the employee has caregiving responsibilities. Examples include, but are not limited to, a significant other, adult child, parent, or parent-in-law, who is recovering from an illness, surgery, or has a chronic medical condition.</li> <li>Pet care – A visit utilized for a pet for whom the employee has caregiving responsibilities. Examples include, but are not limited to, a dog, cat, bird, or other domestic animal.</li> <li>Self-care – A visit utilized by a CBP employee for themselves as they recover at home from an illness, surgery, or medical condition.</li> </ul> </li> </ul> <h2 class="usa-prose">How to use Backup Care</h2> <ul> <li>To utilize Backup Care, employees need to be in “work status” on the date for which the care visit is requested. Backup Care visits are to be used in lieu of taking leave. <ul> <li>Please note: A self-care visit for an injured or ill employee does not have this requirement.</li> </ul> </li> <li>All visits must be preauthorized by LifeCare</li> <li>Employees have the option to choose in-home or in-center based care.</li> </ul> <ul> <li>Backup care visits can be arranged and scheduled with LifeCare up to 30 days in advance or same-day utilizing the three care options below: <ul> <li>In-Network Licensed Care is care requested and arranged through LifeCare. LifeCare partners with a national network of licensed health care agencies, providers, and care centers. The full cost of care is paid by LifeCare directly to the care provider, employees pay a $20 copay per visit at the time of request.</li> <li>Out-of-Network Licensed Care is care requested through LifeCare, however employees have the flexibility to arrange care directly with a licensed program, childcare center, or day camp. After care takes place employees submit for reimbursement with LifeCare for the full cost of care.</li> <li>Unlicensed Personal Network is care requested through LifeCare, however employees have the flexibility to arrange care directly with an unlicensed care provider within their personal network (babysitter, neighbor, extended family, dog walker, etc.). After care takes place employees submit for reimbursement with LifeCare for the cost of care up to a $75 maximum. An employee’s partner/spouse or a child’s parent/guardian cannot be paid as an Unlicensed Personal Network BUC Provider.</li> </ul> </li> <li>For Out-of-Network Licensed and Unlicensed Personal Network Care, employees must submit for reimbursement within 30 days of the care taking place. BUC payments to providers (Out-of-Network Licensed and Unlicensed Personal Network Care) must be by check or via electronic means, proof of payment is required for reimbursement. Employees may be required to submit proof of payment. For more information or to schedule backup care, please go to <a href="http://www.cbpbackupcare.com/" target="_blank">CBPBackupCare.com</a> or call 1-844-222-5871.  Backup Care Specialists are available 24 hours a day, 7 days a week.</li> </ul> </div> <div class="node_view"></div> </div> </article> </div> <div id="block-cbpd8-gov-theme-nodelastpublishedblock" class="block block-cbp-plugins block-node-last-published"> <div class="margin-top-8 margin-bottom-0 "><span class="text-bold">Last Modified: Dec 30, 2024</span></div> </div> <div class="wcm-node-feedbackfeedback block-feedback" data-drupal-selector="wcm-node-feedbackfeedback" id="block-feedback"> <div id="feedback-form-container"><form action="/employee-resources/family/backup-care-program" method="post" id="wcm-node-feedbackfeedback" accept-charset="UTF-8"> <input data-drupal-selector="edit-node-id" type="hidden" name="node_id" value="362242" /> <fieldset data-drupal-selector="edit-wcm-node-feedback-intro-question" 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value="form-eK2ysd9Ix-DxVD73LAQ3avxNi7v0ZBwtRArzkrASMvc" /> <input data-drupal-selector="edit-wcm-node-feedbackfeedback" type="hidden" name="form_id" value="wcm_node_feedback.feedback" /> </form> </div> </div> </div> </div> </div> </div> </main> <div class="usa-footer-container"> <footer class="usa-footer usa-footer--medium" role="contentinfo"> <div class="grid-container usa-footer__return-to-top"> <a href="#" class="focusable">Return to top</a> </div> <div class="usa-footer__primary-section"> <div class="grid-container"> <div class="grid-row grid-gap "> <div class=""> <nav class="usa-footer__nav" aria-label="Footer navigation"> <div class="region region-footer-menu"> <ul class="grid-row grid-gap add-list-reset"> <li class="mobile-lg:grid-col-4 desktop:grid-col-2 usa-footer__primary-content"> <a href="/travel" title="Travel" class="usa-footer__primary-link" data-drupal-link-system-path="node/430342">Travel</a> </li> <li class="mobile-lg:grid-col-4 desktop:grid-col-2 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