CINXE.COM

<!doctype html><html lang="en"><head> <meta charset="utf-8"> <title>Create ads audiences in HubSpot</title> <link rel="shortcut icon" href="https://knowledge.hubspot.com/hubfs/HubSpot_Logos/HubSpot-Inversed-Favicon.png"> <meta name="description" content="Learn how to create Facebook Ads, Google Ads, or LinkedIn Ads audiences in HubSpot to be more specific about who sees your ads."> <meta name="viewport" content="width=device-width, initial-scale=1"> <meta property="og:description" content="Learn how to create Facebook Ads, Google Ads, or LinkedIn Ads audiences in HubSpot to be more specific about who sees your ads."> <meta property="og:title" content="Create ads audiences in HubSpot"> <meta name="twitter:description" content="Learn how to create Facebook Ads, Google Ads, or LinkedIn Ads audiences in HubSpot to be more specific about who sees your ads."> <meta name="twitter:title" content="Create ads audiences in HubSpot"> <style> a.cta_button{-moz-box-sizing:content-box !important;-webkit-box-sizing:content-box !important;box-sizing:content-box !important;vertical-align:middle}.hs-breadcrumb-menu{list-style-type:none;margin:0px 0px 0px 0px;padding:0px 0px 0px 0px}.hs-breadcrumb-menu-item{float:left;padding:10px 0px 10px 10px}.hs-breadcrumb-menu-divider:before{content:'›';padding-left:10px}.hs-featured-image-link{border:0}.hs-featured-image{float:right;margin:0 0 20px 20px;max-width:50%}@media (max-width: 568px){.hs-featured-image{float:none;margin:0;width:100%;max-width:100%}}.hs-screen-reader-text{clip:rect(1px, 1px, 1px, 1px);height:1px;overflow:hidden;position:absolute !important;width:1px} </style> <link rel="stylesheet" href="https://knowledge.hubspot.com/hs-fs/hub/53/hub_generated/template_assets/35770062229/1709744546280/Knowledge/Stylesheets/kb-article.min.css"> <link rel="stylesheet" href="https://knowledge.hubspot.com/hs-fs/hub/53/hub_generated/template_assets/82342657873/1681922229488/Knowledge/Stylesheets/a11y.min.css"> <link rel="stylesheet" href="https://knowledge.hubspot.com/hs-fs/hub/53/hub_generated/template_assets/23435881045/1727715917841/Knowledge/Stylesheets/Components/_base.min.css"> <link rel="stylesheet" href="https://knowledge.hubspot.com/hs-fs/hub/53/hub_generated/template_assets/23375212114/1696885777790/Knowledge/Stylesheets/Components/_form-search.min.css"> <link rel="stylesheet" href="https://knowledge.hubspot.com/hs-fs/hub/53/hub_generated/template_assets/9075588180/1681922224964/Knowledge/Stylesheets/Components/_buttons.min.css"> <link rel="stylesheet" href="https://knowledge.hubspot.com/hs-fs/hub/53/hub_generated/template_assets/24970506845/1687450590578/Knowledge/Stylesheets/Components/_layout.min.css"> <link rel="stylesheet" href="https://knowledge.hubspot.com/hs-fs/hub/53/hub_generated/template_assets/103790493086/1696868781565/Knowledge/Stylesheets/Components/_autocomplete.min.css"> <link rel="stylesheet" href="https://knowledge.hubspot.com/hs-fs/hub/53/hub_generated/module_assets/28762968831/1730301756525/module_28762968831_Self_Service_Header.min.css"> <link rel="stylesheet" href="https://knowledge.hubspot.com/hs-fs/hub/53/hub_generated/module_assets/27237248932/1730301754373/module_27237248932_Knowledge_Nav_Mar2020.min.css"> <link rel="stylesheet" href="https://knowledge.hubspot.com/hs-fs/hub/53/hub_generated/module_assets/27867764010/1731615019607/module_27867764010_Support_Announcements_V2.min.css"> <link rel="stylesheet" href="https://knowledge.hubspot.com/hs-fs/hub/53/hub_generated/template_assets/22929986078/1593536427283/Knowledge/Stylesheets/Components/_breadcrumbs.css"> <link rel="stylesheet" href="https://knowledge.hubspot.com/hs-fs/hub/53/hub_generated/module_assets/35770486813/1731615012756/module_35770486813_Breadcrumbs.min.css"> <link rel="stylesheet" href="https://knowledge.hubspot.com/hs-fs/hub/53/hub_generated/module_assets/75180171821/1730301756749/module_75180171821_adblocker-warning.min.css"> <style> .article-key-wrapper { float: right; width: 100%; margin-bottom: 18px; padding: 16px 24px; box-shadow: 0 1px 5px 0 rgba(45, 62, 80, 0.12); border: 1px solid #dfe3eb; border-radius: 3px; background-color: #fcfeff; } .article-key-wrapper h4.in-beta { text-align: center; background: rgba(0,77,128,.0392157) ; color: #33475b ; margin: 0; text-transform: uppercase ; border: 1px #dfe3eb solid; border-bottom: 0; } .article-key { width: 100%; } .article-key td a { text-decoration: none; color: #33475b; font-size: 1rem; font-weight: 600; align-items: center; } .article-key td a.category { font-weight: 300; } .article-key td span { font-weight: 300; font-style: italic; color: #33475b; } .article-key td a:hover { text-decoration: underline; } .body-container img.article-key__hub-icon { margin: 0 8px 0 0; } .article-key td { padding: 0; vertical-align: top; color: #9a9898; border: none; display: flex; } .article-key tr td:nth-child(even) { color: #4a5c68; font-weight: 400; } .article-key-wrapper h4.in-beta { text-align: center; background: #fdf5d9; color: #555; margin: 0; text-transform: initial; } .article-key-wrapper h4.in-beta a { text-transform: uppercase; color: #fff; } .article-key-wrapper h4 i { margin-right: .5em } table.article-key { margin-bottom: 0; } div.article-key-header { border: 0; border-style: solid; border-color: #dfe3eb; border-style: solid; outline: 0; } table.article-key tr:first-child td { padding-top: 6px; } table.article-key tr:last-child td { padding-bottom: 6px; } .article-key-wrapper h4 { font-size: 1rem; font-weight: 300; margin-bottom: 6px; } .beta-badge { font-size: 0.625rem; background-color: #6A78D1; padding: 4px 6px; border-radius: 3px; color: white; margin-right: 10px; text-transform: uppercase; vertical-align: middle; } .article-key td a span.article-key__all-products { font-style: normal; } </style> <link rel="stylesheet" href="https://knowledge.hubspot.com/hs-fs/hub/53/hub_generated/template_assets/26880948358/1681922227694/Knowledge/Stylesheets/Components/_loader.min.css"> <link rel="stylesheet" href="https://knowledge.hubspot.com/hs-fs/hub/53/hub_generated/module_assets/158601383022/1730301755162/module_158601383022_Lightbox.min.css"> <link rel="stylesheet" href="https://knowledge.hubspot.com/hs-fs/hub/53/hub_generated/module_assets/69201365528/1730301752801/module_69201365528_KB_Article_Rating.min.css"> <link rel="stylesheet" href="https://knowledge.hubspot.com/hs-fs/hub/53/hub_generated/module_assets/121870956699/1730301750793/module_121870956699_Article_search.min.css"> <link rel="stylesheet" href="https://knowledge.hubspot.com/hs-fs/hub/53/hub_generated/template_assets/11295237615/1695113858831/Knowledge/Stylesheets/Components/_nav.min.css"> <link rel="stylesheet" href="https://knowledge.hubspot.com/hs-fs/hub/53/hub_generated/module_assets/11295237721/1730301757031/module_11295237721_toc.min.css"> <link rel="stylesheet" href="https://knowledge.hubspot.com/hs-fs/hub/53/hub_generated/template_assets/35260305271/1661783957973/Knowledge/Stylesheets/Components/_badges.min.css"> <link rel="stylesheet" href="https://knowledge.hubspot.com/hs-fs/hub/53/hub_generated/module_assets/34035461660/1730301764769/module_34035461660_Related_Content.min.css"> <link rel="stylesheet" href="https://knowledge.hubspot.com/hs-fs/hub/53/hub_generated/module_assets/26275571877/1731615015731/module_26275571877_Knowledge_Footer_2020.min.css">  <meta class="swiftype" name="meta-description" data-type="text" content="Learn how to create Facebook Ads, Google Ads, or LinkedIn Ads audiences in HubSpot to be more specific about who sees your ads."> <meta class="swiftype" name="last-updated" data-type="date" content="2024-03-06">  <script defer src="https://knowledge.hubspot.com/wt-assets/static-files/compliance/index.js" type="text/javascript" data-gtm-id="GTM-TJRZNKS" nonce="nYA6R1EJn8nafKs3GY+Qxw=="></script>  <meta name="google-site-verification" content="agjRbPgbJFcpNPyjr7sWOBqw3vuz9W0ZXgUOPcbubnQ"> <meta property="og:image" content="https://knowledge.hubspot.com/hubfs/hubspot_knowledge_base_logo.jpg"> <meta property="og:image:width" content="667"> <meta property="og:image:height" content="226"> <meta name="twitter:image" content="https://knowledge.hubspot.com/hubfs/hubspot_knowledge_base_logo.jpg"> <meta property="og:url" content="https://knowledge.hubspot.com/ads/create-ads-audiences-in-hubspot"> <meta name="twitter:card" content="summary_large_image"> <link rel="canonical" href="https://knowledge.hubspot.com/ads/create-ads-audiences-in-hubspot"> <meta property="og:type" content="article"> <link rel="alternate" type="application/rss+xml" href="https://knowledge.hubspot.com/rss.xml"> <meta name="twitter:domain" content="knowledge.hubspot.com"> <script src="//platform.linkedin.com/in.js" type="text/javascript" nonce="nYA6R1EJn8nafKs3GY+Qxw=="> lang: en_US </script> <meta http-equiv="content-language" content="en"> <meta property="og:image" content="https://knowledge.hubspot.com/hubfs/hubspot_knowledge_base_logo.jpg"> <meta property="og:image:width" content="667"> <meta property="og:image:height" content="226"> <meta name="twitter:image" content="https://knowledge.hubspot.com/hubfs/hubspot_knowledge_base_logo.jpg"> <meta name="generator" content="HubSpot"></head> <body> <div class="body-wrapper hs-content-id-5241644900 hs-blog-post hs-content-path-ads-create-ads-audiences-in-hubspot hs-content-name-create-ads-audiences-in-hubspot hs-blog-name-hubspot-knowledge-base hs-blog-id-3345520891"> <div data-global-resource-path="Knowledge/Templates/Partials/kb-header.html"> <a href="#kb-main-content" class="kb--header-skiplink">Skip to content</a> <div id="hs_cos_wrapper_Knowledge_Utility_Nav" class="hs_cos_wrapper hs_cos_wrapper_widget hs_cos_wrapper_type_module" style="" data-hs-cos-general-type="widget" data-hs-cos-type="module"> <div class="self-service-header-module"> <div class="self-service-header-wrapper template-centered"> <nav class="self-service-header"> <div class="header-group"> <div id="self-service-lang-switcher" class="lang-switcher"> <div class="main-link"> <button class="self-service-lang-switcher-button"> <span class="kb-icon kb-nav__globe-icon" aria-hidden="true"></span> <span class="lang-text">English</span> <span class="visually-hidden">: Select a language</span> <span class="kb-icon nav-item-arrow dropdown-caret" aria-hidden="true"></span> </button> </div> <ul id="ss-lang-switcher-list" class="lang-list"> <li class="lang ja "> <a id="ss-ja-link" href="/ja/ads/create-ads-audiences-in-hubspot" lang="ja">日本語</a> </li> <li class="lang de "> <a id="ss-de-link" href="/de/ads/create-ads-audiences-in-hubspot" lang="de">Deutsch</a> </li> <li class="lang nl "> <a id="ss-nl-link" href="/nl/ads/create-ads-audiences-in-hubspot" lang="nl">Nederlands</a> </li> <li class="lang en hidden"> <a id="ss-en-link" href="/ads/create-ads-audiences-in-hubspot" lang="en">English</a> </li> <li class="lang es "> <a id="ss-es-link" href="/es/ads/create-ads-audiences-in-hubspot" lang="es">Español</a> </li> <li class="lang pt "> <a id="ss-pt-link" href="/pt/ads/create-ads-audiences-in-hubspot" lang="pt">Português</a> </li> <li class="lang fr "> <a id="ss-fr-link" href="/fr/ads/create-ads-audiences-in-hubspot" lang="fr">Français</a> </li> <li class="lang it "> <a id="ss-it-link" href="/it/ads/create-ads-audiences-in-hubspot" lang="it">Italiano</a> </li> <li class="lang pl "> <a id="ss-pl-link" href="/pl/ads/create-ads-audiences-in-hubspot" lang="pl">Polski</a> </li> <li class="lang fi "> <a id="ss-fi-link" href="/fi/ads/create-ads-audiences-in-hubspot" lang="fi">Suomi</a> </li> <li class="lang sv "> <a id="ss-sv-link" href="/sv/ads/create-ads-audiences-in-hubspot" lang="sv">Svenska</a> </li> <li class="lang zh-tw "> <a id="ss-zh-tw-link" href="/zh-tw/ads/create-ads-audiences-in-hubspot" lang="zh-tw">中文 - 繁體</a> </li> <li class="lang no "> <a id="ss-no-link" href="/no/ads/create-ads-audiences-in-hubspot" lang="no">Norsk</a> </li> <li class="lang da "> <a id="ss-da-link" href="/da/ads/create-ads-audiences-in-hubspot" lang="da">Dansk</a> </li> </ul> </div> </div> <ul class="header-group"> <li> <a href="/" id="hsg-nav__logo" aria-label="HubSpot" class="logo-utility-nav"> <img id="hsg-nav__logo-mobile" loading="eager" class="hide" src="https://knowledge.hubspot.com/hubfs/assets/hubspot.com/global/Sprocket.svg" alt="HubSpot sprocket" width="32" height="32"> </a> </li> <li class="group-item search"> <form class="kb-search-control" id="self-service-search-form"> <input value="" name="q" id="self-service-search" class="form-control kb-form__control kb-search-control__input kb-page-open" placeholder="Search the Knowledge Base" data-ph="Search the Knowledge Base" autocomplete="off"> </form> </li> <li class="group-item login"> <a class="self-service-login" data-logged-in-text="done" data-logged-in-href="//app.hubspot.com/home" href="//app.hubspot.com/home">Go to my account</a> </li> <li class="group-item hubspot-demo-cta"> <a class="self-service-cta self-service-cta-primary" href="https://offers.hubspot.com/crm-platform-demo?hubs_signup-url=knowledge.hubspot.com&hubs_signup-cta=kb">Get a demo</a> </li> <li class="group-item hubspot-product-cta"> <a class="self-service-cta self-service-cta-secondary" href="https://app.hubspot.com/signup-hubspot/crm?hubs_signup-url=https%3A%2F%2Fknowledge.hubspot.com&hubs_signup-cta=kb-nav&step=existing_user">Get started free</a> </li> </ul> </nav> </div> </div></div> <div id="hs_cos_wrapper_Knowledge_Nav" class="hs_cos_wrapper hs_cos_wrapper_widget hs_cos_wrapper_type_module" style="" data-hs-cos-general-type="widget" data-hs-cos-type="module"> <div class="kb--header-nav-group-outer-wrapper en">  <div class="kb--header-nav-group-inner-wrapper template-centered"> <div class="kb--header-nav-home-link-wrapper"> <button class="kb--header-nav-home-link"> <span class="kb--header-nav-left-arrow"></span> <span class="kb--header-nav-home-link-label">Home</span> </button> </div> <div class="kb--header-nav-logo-wrapper"> <a class="kb--header-nav-logo-link" href="https://knowledge.hubspot.com"> <img class="kb--header-nav-logo-image" src="https://knowledge.hubspot.com/hubfs/HubSpot_Logos/HSLogo_color.svg" alt="HubSpot"> <span class="kb--header-nav-logo-text"> Knowledge Base </span> </a> </div> <button class="kb--header-nav-menu-mobile-toggle-outer" aria-expanded="false"> <span class="visually-hidden">Menu</span> <span class="kb--header-nav-menu-mobile-toggle"> <span class="kb--header-nav-menu-mobile-toggle-label"></span> </span> </button> <div class="kb--header-nav-menu-wrapper"> <div class="kb--header-nav"> <ul class="kb--header-nav-level-0 kb--header-nav-items">  <li class="kb--header-nav-item"> <a class="kb--header-nav-link" href="https://help.hubspot.com" id="nav-help-center-url"> <span class="kb--header-nav-label" id="nav-help-center-label">Help Center</span> </a> </li>  <li class="kb--header-nav-item-has-children kb--header-nav-item"> <button class="kb--header-nav-link" aria-expanded="false"> <span class="kb--header-nav-label" id="nav-documentation-label">Documentation</span> <span class="kb--header-nav-item-arrow"></span> </button> <div class="kb--header-nav-child-outer-wrapper"> <div class="kb--header-nav-child-wrapper"> <ul class="kb--header-nav-level-1 kb--header-nav-child-items"> <li class="kb--header-nav-child-item"> <a class="kb--header-nav-child-link" href="https://knowledge.hubspot.com" id="nav-kb-url"> <span class="kb--header-nav-label" id="nav-kb-label">Knowledge Base</span> <span class="kb--header-nav-description" id="nav-kb-desc">Setup, how-to, and troubleshooting guides</span> </a> </li> <li class="kb--header-nav-child-item"> <a class="kb--header-nav-child-link" href="https://developers.hubspot.com" id="nav-developer-docs-url"> <span class="kb--header-nav-label" id="nav-developer-docs-label">Developer Documentation</span> <span class="kb--header-nav-description" id="nav-developer-docs-desc">Reference for API & CMS development</span> </a> </li> </ul> </div> </div> </li>  <li class="kb--header-nav-item-has-children kb--header-nav-item"> <button class="kb--header-nav-link" aria-expanded="false"> <span class="kb--header-nav-label" id="nav-training-label">Training</span> <span class="kb--header-nav-item-arrow"></span> </button> <div class="kb--header-nav-child-outer-wrapper"> <div class="kb--header-nav-child-wrapper"> <ul class="kb--header-nav-level-1 kb--header-nav-child-items"> <li class="kb--header-nav-child-item"> <a class="kb--header-nav-child-link" href="https://academy.hubspot.com/lessons" id="nav-academy-content-url"> <span class="kb--header-nav-label" id="nav-academy-content-label">Academy Content Library</span> <span class="kb--header-nav-description" id="nav-academy-content-desc">A complete library of Academy’s free online video lessons and certification courses.</span> </a> </li> <li class="kb--header-nav-child-item"> <a class="kb--header-nav-child-link" href="https://academy.hubspot.com/certification-overview" id="nav-academy-certification-url"> <span class="kb--header-nav-label" id="nav-academy-certification-label">Academy Certification Courses</span> <span class="kb--header-nav-description" id="nav-academy-certification-desc">A collection of lessons and practical exercises leading to an industry-recognized certification in HubSpot’s tools or strategy.</span> </a> </li> <li class="kb--header-nav-child-item"> <a class="kb--header-nav-child-link" href="https://www.hubspot.com/services/professional/classroom-training" id="nav-classroom-training-url"> <span class="kb--header-nav-label" id="nav-classroom-training-label">Classroom Training</span> <span class="kb--header-nav-description" id="nav-classroom-training-desc">Schedule in-person training for a hands-on and personalized HubSpot training experience.</span> </a> </li> </ul> </div> </div> </li>  <li class="kb--header-nav-item-has-children kb--header-nav-item"> <button class="kb--header-nav-link" aria-expanded="false"> <span class="kb--header-nav-label" id="nav-community-label">Community</span> <span class="kb--header-nav-item-arrow"></span> </button> <div class="kb--header-nav-child-outer-wrapper"> <div class="kb--header-nav-child-wrapper"> <ul class="kb--header-nav-level-1 kb--header-nav-child-items"> <li class="kb--header-nav-child-item"> <a class="kb--header-nav-child-link" href="https://community.hubspot.com/t5/Sales/ct-p/sales" id="nav-com-sales-url"> <span class="kb--header-nav-label" id="nav-com-sales-label">CRM & Sales Hub</span> <span class="kb--header-nav-description" id="nav-com-sales-desc">Ask and answer questions about using HubSpot’s CRM and Sales Hub.</span> </a> </li> <li class="kb--header-nav-child-item"> <a class="kb--header-nav-child-link" href="https://community.hubspot.com/t5/Marketing/ct-p/marketing" id="nav-com-marketing-url"> <span class="kb--header-nav-label" id="nav-com-marketing-label">Marketing Hub</span> <span class="kb--header-nav-description" id="nav-com-marketing-desc">Discuss and learn HubSpot’s marketing tools and inbound strategy.</span> </a> </li> <li class="kb--header-nav-child-item"> <a class="kb--header-nav-child-link" href="https://community.hubspot.com/t5/Service-Hub/ct-p/service_hub" id="nav-com-service-url"> <span class="kb--header-nav-label" id="nav-com-service-label">Service Hub</span> <span class="kb--header-nav-description" id="nav-com-service-desc">Learn about Service Hub and share your expertise.</span> </a> </li> <div class="kb--header-nav-separator"></div> <li class="kb--header-nav-child-item"> <a class="kb--header-nav-child-link" href="https://community.hubspot.com/t5/solutions/acceptedsolutionsleaderboardpage/node-display-id/community%3Amjmao93648/timerange/one_month" id="nav-experts-url"> <span class="kb--header-nav-label" id="nav-experts-label">Meet the Experts</span> <span class="kb--header-nav-description" id="nav-experts-desc">Learn how to get the most out of HubSpot from those who know it best.</span> </a> </li> <li class="kb--header-nav-child-item"> <a class="kb--header-nav-child-link" href="https://community.hubspot.com/t5/custom/page/page-id/ideaslandingpage" id="nav-ideas-url"> <span class="kb--header-nav-label" id="nav-ideas-label">Submit Ideas</span> <span class="kb--header-nav-description" id="nav-ideas-desc">Search, vote for, and submit ideas to improve the HubSpot platform.</span> </a> </li> <li class="kb--header-nav-child-item"> <a class="kb--header-nav-child-link" href="https://community.hubspot.com/t5/HubSpot-Developers/ct-p/developers" id="nav-hs-developers-url"> <span class="kb--header-nav-label" id="nav-hs-developers-label">HubSpot Developers</span> <span class="kb--header-nav-description" id="nav-hs-developers-desc">Ask questions and connect with users building on HubSpot.</span> </a> </li> <div class="kb--header-nav-separator"></div> <li class="kb--header-nav-child-item"> <a class="kb--header-nav-child-link" href="https://academy.hubspot.com/hubspot-user-groups" id="nav-hs-usergroups-url"> <span class="kb--header-nav-label" id="nav-hs-usergroups-label">HubSpot User Groups</span> <span class="kb--header-nav-description" id="nav-hs-usergroups-desc">Meet regularly with your local community of HubSpot users.</span> </a> </li> </ul> </div> </div> </li>  <li class="kb--header-nav-item-has-children kb--header-nav-item"> <button class="kb--header-nav-link" aria-expanded="false"> <span class="kb--header-nav-label" id="nav-blog-label">Blogs</span> <span class="kb--header-nav-item-arrow"></span> </button> <div class="kb--header-nav-child-outer-wrapper"> <div class="kb--header-nav-child-wrapper"> <ul class="kb--header-nav-level-1 kb--header-nav-child-items"> <li class="kb--header-nav-child-item"> <a class="kb--header-nav-child-link" href="https://blog.hubspot.com" id="nav-hs-blog-url"> <span class="kb--header-nav-label" id="nav-hs-blog-label">HubSpot Blog</span> <span class="kb--header-nav-description" id="nav-hs-blog-desc">Marketing, sales, agency, and customer success blog content.</span> </a> </li> <li class="kb--header-nav-child-item"> <a class="kb--header-nav-child-link" href="https://blog.hubspot.com/customers" id="nav-customer-blog-url"> <span class="kb--header-nav-label" id="nav-customer-blog-label">Customer Blog</span> <span class="kb--header-nav-description" id="nav-customer-blog-desc">Examples of how real customers use HubSpot for their business.</span> </a> </li> <li class="kb--header-nav-child-item"> <a class="kb--header-nav-child-link" href="https://www.hubspot.com/product-updates" id="nav-product-updates-url"> <span class="kb--header-nav-label" id="nav-product-updates-label">Product Updates Blog</span> <span class="kb--header-nav-description" id="nav-product-updates-desc">Updates on the latest releases from HubSpot’s Product team.</span> </a> </li> </ul> </div> </div> </li> </ul> </div> </div> </div> </div></div> <div id="hs_cos_wrapper_Support_Announcements_Banners" class="hs_cos_wrapper hs_cos_wrapper_widget hs_cos_wrapper_type_module" style="" data-hs-cos-general-type="widget" data-hs-cos-type="module"> <div id="kb-alert" class="alert transparent"> </div> <script nonce="nYA6R1EJn8nafKs3GY+Qxw=="> let userLang = "en"; // console.log(`user lang: ${userLang}`); const injectContent = (results) => { let promoBar = document.querySelector('#kb-alert'); results.forEach(result => { // console.log(result); if (result.message.length) { if (document.querySelector('#kb-alert.transparent')) { document.querySelector('#kb-alert.transparent').classList.remove('transparent'); } let messageWrapper = document.createElement('div'); messageWrapper.classList.add('hs-page-width-normal'); let message = document.createElement('p'); message.classList.add("banner-message-text"); message.innerHTML = result.message.trim(); promoBar.appendChild(messageWrapper); messageWrapper.appendChild(message) if (result.ctaLink.length && result.ctaText.length) { let ctaWrapper = document.createElement('div'); let cta = document.createElement('a'); ctaWrapper.classList.add('banner-cta-link'); // cta.classList.add('cta'); // cta.classList.add('cta--medium'); // cta.classList.add('cta--primary-dark'); cta.classList.add('banner-cta-link'); cta.setAttribute('href',result.ctaLink.trim()); cta.innerHTML = result.ctaText.trim(); // ctaWrapper.appendChild(cta); message.appendChild(cta); } } else { // console.log("no message...returning"); return; } }) } const processBanner = (results) => { // console.log(results); if (sessionStorage.getItem("HSSupportAnnouncements")) { // console.log('processBanner() announcements found'); let data = JSON.parse(sessionStorage.getItem('HSSupportAnnouncements')); if (data.lang === userLang) { // console.log('pB() lang match'); data.messages = results; sessionStorage.setItem("HSSupportAnnouncements", JSON.stringify(data)); return; } else { // console.log('pB() no lang match'); injectContent(results); data.lang = userLang; data.messages = results; sessionStorage.setItem("HSSupportAnnouncements", JSON.stringify(data)); } } else { // console.log('pB() injecting'); injectContent(results); // console.log(JSON.stringify(results)); messageData = { lang: userLang, messages: results } sessionStorage.setItem("HSSupportAnnouncements", JSON.stringify(messageData)); } } // console.log(userLang); if (sessionStorage.getItem('HSSupportAnnouncements')) { // console.log('announcements found'); let data = JSON.parse(sessionStorage.getItem('HSSupportAnnouncements')); // console.log(typeof data, data); if (userLang === data.lang) { // console.log('lang match'); injectContent(data.messages); } else { // console.log('no lang match'); } } </script> <script src="https://script.google.com/macros/s/AKfycbySpmgzEjP1bEnrLD5xM_fdMOxDn47Kt9buJO9HtQER7pZmhu0/exec?lang=en&type=kb&callback=processBanner" async nonce="nYA6R1EJn8nafKs3GY+Qxw=="> </script></div> <div id="kb-main-content" name="kb-main-content"></div> </div> <main class="kb-blog-post-body template-centered template-padding"> <div class="body-container--blog-post"> <div id="hs_cos_wrapper_Primary_topic_field" class="hs_cos_wrapper hs_cos_wrapper_widget hs_cos_wrapper_type_module" style="" data-hs-cos-general-type="widget" data-hs-cos-type="module"></div> <div id="hs_cos_wrapper_module_15971907006672" class="hs_cos_wrapper hs_cos_wrapper_widget hs_cos_wrapper_type_module" style="" data-hs-cos-general-type="widget" data-hs-cos-type="module"> <section class="breadcrumb-lang-picker"> <div class="breadcrumb-container"> <nav class="kb-breadcrumbs"> <a class="kb-link uiLinkWithoutUnderline uiLinkDark kb-breadcrumbs__item" id="bc-core" href="/"> <span>Knowledge Base</span> </a> <span class="ss-icon-font kb-icon kb-icon__low kb-breadcrumbs__arrow" aria-hidden="true">right</span> <a class="kb-link uiLinkWithoutUnderline uiLinkDark kb-breadcrumbs__item" id="bc-category" href="/marketing-tools"> <span>Marketing Tools</span> </a> <span class="ss-icon-font kb-icon kb-icon__low kb-breadcrumbs__arrow" aria-hidden="true">right</span> <a class="kb-link uiLinkWithoutUnderline uiLinkDark kb-breadcrumbs__item" id="bc-topic" href="/marketing-tools/topics#ads"> <span>Ads</span> </a> <span class="ss-icon-font kb-icon kb-icon__low kb-breadcrumbs__arrow final-breadcrumb-arrow" aria-hidden="true">right</span> <span class="kb-breadcrumbs__item" id="bc-page"> <span>Create ads audiences in HubSpot</span> </span> </nav> </div> </section></div> <div id="hs_cos_wrapper_L10N_Disclaimer" class="hs_cos_wrapper hs_cos_wrapper_widget hs_cos_wrapper_type_module" style="" data-hs-cos-general-type="widget" data-hs-cos-type="module"> </div> <div class="flex-row" itemscope itemtype="http://schema.org/TechArticle"> <div class="body-container"> <span style="display: none;" itemscope itemprop="publisher" itemtype="http://schema.org/Organization"> <span itemprop="logo" itemscope itemtype="http://schema.org/ImageObject"> <meta content="http://knowledge.hubspot.com/hubfs/assets/hubspot.com/home/2015/Academy.png" itemprop="url"> <meta itemprop="width" content="296"> <meta itemprop="height" content="296"> </span> <meta content="HubSpot Support" itemprop="name"> </span> <meta content="November 25, 2019" itemprop="datePublished"> <meta content="Support" itemprop="author"> <meta content="https://knowledge.hubspot.com/ads/create-ads-audiences-in-hubspot" itemprop="mainEntityOfPage"> <article> <div class="blog-section"> <div class="blog-post-wrapper cell-wrapper"> <div class="blog-section"> <div class="blog-post-wrapper cell-wrapper"> <div class="section post-header"> <h1 itemprop="name headline"><span id="hs_cos_wrapper_name" class="hs_cos_wrapper hs_cos_wrapper_meta_field hs_cos_wrapper_type_text" style="" data-hs-cos-general-type="meta_field" data-hs-cos-type="text">Create ads audiences in HubSpot</span></h1> <p class="last-updated">Last updated: <span itemprop="dateModified">  March 6, 2024 </span></p> </div> <div id="hs_cos_wrapper_module_16518346644602" class="hs_cos_wrapper hs_cos_wrapper_widget hs_cos_wrapper_type_module" style="" data-hs-cos-general-type="widget" data-hs-cos-type="module"> <div id="adblocker-warning-banner"> <div class="alert-info"> Ad blockers may block some of the content on this page. To prevent this, pause your ad blocker while browsing the Knowledge Base. </div> </div> </div> <div id="hs_cos_wrapper_Article_product_key" class="hs_cos_wrapper hs_cos_wrapper_widget hs_cos_wrapper_type_module" style="" data-hs-cos-general-type="widget" data-hs-cos-type="module">    <div class="article-key-wrapper"> <div class="article-key-header"> <h4>Available with any of the following <a href="https://knowledge.hubspot.com/billing/where-can-i-find-my-subscription-and-contacts-or-email-send-limit-information-in-hubspot">subscriptions</a>, except where noted:</h4> </div> <table class="article-key"> <tbody><tr> <td> <img src="https://knowledge.hubspot.com/hubfs/Knowledge_Base_2023/subscription_key_icons/sprocket-web-color.svg" width="24" height="24" class="article-key__hub-icon" role="presentation" loading="lazy" alt=""> <a href="https://www.hubspot.com/products/crm"> <span class="article-key__all-products">All products and plans</span> </a> </td> </tr> </tbody></table> </div> </div> <div class="section post-body" id="post-body" itemprop="articleBody"> <span id="hs_cos_wrapper_post_body" class="hs_cos_wrapper hs_cos_wrapper_meta_field hs_cos_wrapper_type_rich_text" style="" data-hs-cos-general-type="meta_field" data-hs-cos-type="rich_text"><p>Use <a href="https://www.hubspot.com/products/marketing/ads?hubs_content=knowledge.hubspot.com%2Fads%2Fcreate-ads-audiences-in-hubspot&hubs_content-cta=use%2Fads%2Faudiences" rel="noopener">ads audiences </a>to specify who sees your Facebook, Google, and LinkedIn ads. <span class="hardreadability">In HubSpot, you can create audiences based on your website visitors, HubSpot contacts, or existing audiences</span>.</p> <p>After creating an audience in HubSpot, you can select it when creating new ads in your <a href="https://knowledge.hubspot.com/ads/target-facebook-ads-using-hubspot-audiences" rel="noopener" target="_blank">Facebook Ads</a>, <a href="https://knowledge.hubspot.com/ads/associate-google-ads-audiences-with-a-campaign" rel="noopener" target="_blank">Google Ads</a>, and <a href="https://knowledge.hubspot.com/ads/target-linkedin-ads-using-hubspot-audiences" rel="noopener" target="_blank">LinkedIn Ads</a> accounts. Audiences created in HubSpot are automatically synced with their respective ad networks. Audiences will update as new visitors come to your site and new contacts are added or removed from your HubSpot contact lists.</p> <p>If you have a <em>Professional</em> or <em>Enterprise</em> account, you can also <a href="/workflows/choose-your-workflow-actions#add-to-ads-audience" rel="noopener" target="_blank">create and manage ads audiences with the workflows tool</a>.</p> <p> </p> <h2>Before you get started</h2> <p>Before creating an ad audience in HubSpot, please note the following requirements:</p> <ul> <li>To create an audience in HubSpot, your Facebook Ads, Google Ads, or LinkedIn Ads account must be connected to HubSpot.</li> <li>To build website visitor audiences, you must also install your <a href="https://knowledge.hubspot.com/ads/install-pixels-from-external-ad-networks" rel="noopener" target="_blank">ad network tracking pixels</a>.</li> <li>Facebook limits each ad account to <span style="text-decoration: underline;">500</span> total audiences. If you already have 500 audiences in your Facebook Ads account, you won't be able to create Facebook audiences in HubSpot.</li> <li>Each ad network requires that audiences are of a certain size to serve ads to that audience: <ul> <li><strong>Google Ads:</strong> audiences should meet the following <a href="https://support.google.com/google-ads/answer/2472738" rel="noopener" target="_blank">size requirements</a>: <ul> <li><strong>Google Search Network:</strong> at least 1,000 active visitors or users within the last 30 days.</li> <li><strong>Google Display Network:</strong> at least 100 active visitors or users within the last 30 days.</li> </ul> </li> </ul> </li> </ul> <ul> <li style="list-style-type: none;"> <ul> <li style="list-style-type: none;"> <ul> <li><strong>YouTube:</strong> at least 1,000 active visitors or users within the last 30 days.</li> <li><strong>Gmail:</strong> at least 100 active visitors or users within the last 30 days in the Display Network.</li> </ul> </li> <li><strong>Facebook Ads:</strong> audiences must contain at least 20 users.</li> <li><strong>LinkedIn Ads:</strong> audiences must contain at least 300 members.</li> </ul> </li> </ul> <a id="website-visitors" data-hs-anchor="true"></a> <h2>Website visitors audience</h2> <p>Use a website visitors audience to target your ads to people who have visited your website in the past.</p> <ul> <li>In your HubSpot account, navigate to <strong>Marketing</strong> > <strong>Ads</strong>.</li> <li>In the upper right, click <strong>Create audience</strong>.</li> <li>In the right panel, select <strong>Website visitors</strong>.</li> <li>Click the <strong>Source pixel</strong> dropdown menu. <ul> <li>If you've previously <a href="https://knowledge.hubspot.com/ads/install-pixels-from-external-ad-networks" rel="noopener" target="_blank">added your ad pixels</a>, select your <strong>Facebook</strong>, <strong>Google</strong> <strong>Ads</strong>, or <strong>LinkedIn Ads</strong><strong> pixel</strong>.</li> <li>To add a new pixel, click <strong>Add a pixel</strong>.</li> </ul> </li> </ul> <ul> <li>By default, your audience will include visitors to all your pages. If you have a <em><strong>Marketing Hub </strong>Starter, Professional, or Enterprise</em> account, you can specify which pages or URLs to include:<br> <ul> <li>To include only visitors to specific landing or website pages: <ul> <li>Click the <strong>People who visited</strong> dropdown menu and click <strong>Landing page</strong> or <strong>Website page</strong>.</li> <li>Click the <strong>Search</strong> dropdown menu and select the <strong>checkboxes</strong> next to the pages you want to include.</li> <li>If you have a <em><strong>Marketing</strong> <strong>Hub </strong>Professional or Enterprise</em> account, you can also select <strong>Blog page </strong>to target visitors to any of your blog posts.</li> </ul> </li> <li>To include only visitors to specific URLs: <ul> <li>Click the <strong>People who visited</strong> dropdown menu and click <strong>URL contains</strong> or <strong>URL equals</strong>.</li> </ul> </li> </ul> </li> </ul> <ul> <li style="list-style-type: none;"> <ul> <li style="list-style-type: none;"> <ul> <li> Click the <strong>Type a rule</strong> field and enter a <strong>rule</strong>. Then, press the <strong>Enter</strong> key to add the rule.</li> </ul> </li> <li>Click <strong>Add rule</strong> to add rules to expand your audience. For example, you can use rules to target visitors on your pricing page, <span style="text-decoration: underline;">or</span> on your contact page.</li> </ul> </li> <li>By default, your audience will include website visitors from the last 60 days. If you have a <em><strong>Marketing Hub</strong></em> <em>Starter</em>, <em>Professional</em>, or <em>Enterprise </em>account, click the <strong>Visited in the last </strong>dropdown menu and select a <strong>timeframe</strong>.</li> </ul> <ul> <li>Enter a <strong>Name</strong> for the audience.</li> <li>Click <strong>Create audience</strong>.</li> </ul> <p class="alert"><strong>Please note:</strong> it's not possible to customize the timeframe for website visitor audiences for LinkedIn, which limits the creation of visitor-based audiences to the last 90 days.</p> <br> <p><br><img src="https://knowledge.hubspot.com/hs-fs/hubfs/image-png-Sep-26-2022-02-33-22-51-AM.png?width=351&height=462&name=image-png-Sep-26-2022-02-33-22-51-AM.png" loading="lazy" width="351" height="462" style="width: 351px; height: auto; max-width: 100%; margin-left: auto; margin-right: auto; display: block;" srcset="https://knowledge.hubspot.com/hs-fs/hubfs/image-png-Sep-26-2022-02-33-22-51-AM.png?width=176&height=231&name=image-png-Sep-26-2022-02-33-22-51-AM.png 176w, https://knowledge.hubspot.com/hs-fs/hubfs/image-png-Sep-26-2022-02-33-22-51-AM.png?width=351&height=462&name=image-png-Sep-26-2022-02-33-22-51-AM.png 351w, https://knowledge.hubspot.com/hs-fs/hubfs/image-png-Sep-26-2022-02-33-22-51-AM.png?width=527&height=693&name=image-png-Sep-26-2022-02-33-22-51-AM.png 527w, https://knowledge.hubspot.com/hs-fs/hubfs/image-png-Sep-26-2022-02-33-22-51-AM.png?width=702&height=924&name=image-png-Sep-26-2022-02-33-22-51-AM.png 702w, https://knowledge.hubspot.com/hs-fs/hubfs/image-png-Sep-26-2022-02-33-22-51-AM.png?width=878&height=1155&name=image-png-Sep-26-2022-02-33-22-51-AM.png 878w, https://knowledge.hubspot.com/hs-fs/hubfs/image-png-Sep-26-2022-02-33-22-51-AM.png?width=1053&height=1386&name=image-png-Sep-26-2022-02-33-22-51-AM.png 1053w" sizes="(max-width: 351px) 100vw, 351px"></p> <a id="contact-list" data-hs-anchor="true"></a> <h2>Contact list audience (<em>Marketing Hub Starter, Professional</em> and <em>Enterprise</em> only)</h2> <p>Create a contact list audience to target ads based on your contact lists in HubSpot. When creating a contact list audience, do note the following:</p> <ul> <li>It is recommended to use lists that include the <a href="/contacts/how-can-i-track-lawful-basis-of-processing-in-hubspot" rel="noopener" style="font-style: italic;">Legal basis for processing contact's data</a> contact property to ensure that consent has been collected when sending contacts to an ad network for retargeting,</li> <li>The number of contact list audiences you can create depends on your <strong><em>Marketing Hub</em> </strong>subscription. <ul> <li>Learn more about your audience limits in the <span style="font-style: italic;">Ads management</span> section of the <a href="https://legal.hubspot.com/hubspot-product-and-services-catalog#Marketing" rel="noopener" target="_blank">Product and Services Catalog</a>.</li> <li>To create additional audiences beyond your subscription limit, you can purchase the <a href="https://legal.hubspot.com/hubspot-product-and-services-catalog" rel="noopener" target="_blank">Ads add-on</a>.</li> </ul> </li> <li>Certain ad networks place conditions on advertisers before they can use audiences created from uploaded lists:<br> <ul> <li><strong>Google:</strong> learn more about <a href="https://support.google.com/adspolicy/answer/6299717" rel="noopener" target="_blank">Google's Customer Match Policy</a>. If you are targeting contacts in the European Economic Area or the U.K. and you’ve selected a Google Ads account, you must also collect consent to comply with <a href="https://www.google.com/about/company/user-consent-policy/" rel="noopener">Google's EU User Consent Policy</a>. </li> <li><strong>Facebook: </strong>your ad account must be managed by a <a href="https://www.facebook.com/login/?next=https%3A%2F%2Fwww.facebook.com%2Fbusiness%2Fhelp%2F1710077379203657" rel="noopener" target="_blank">Facebook business manager</a>. Facebook generally requires users to have some advertising history. But, does not explicitly state their requirements.</li> </ul> </li> </ul> <p>To create a contact list audience:</p> <ul> <li>In your HubSpot account, navigate to <strong>Marketing</strong> > <strong>Ads</strong>.</li> <li>In the upper right, click <strong>Create audience</strong>.</li> <li>In the right panel, select <strong>Contact list</strong>.</li> <li>Click the <strong>Source list</strong> dropdown menu and select your <strong>list</strong>. <ul> <li>Your list must have at least <span style="text-decoration: underline;">20 contacts</span> to be used when configuring the targeting for an ad.</li> <li>For the best results, it should contain at least 1,000 contacts. </li> </ul> </li> <li>Select the <strong>This contact list was not purchased, rented, appended, or provided by a third party</strong> checkbox.</li> <li>To set all contacts from the selected list as <a href="https://knowledge.hubspot.com/records/set-contacts-as-marketing" rel="noopener" target="_blank">marketing contacts</a>, select the <strong>Set all contacts as marketing contacts</strong> checkbox. Any non-marketing contacts will <span style="text-decoration: underline;">not</span> be synced to the ad network.</li> <li>Click the <strong>Ad account </strong>dropdown menu and select the checkboxes for the <strong>Facebook Ads</strong>, <strong>Google</strong> <strong>Ads</strong>, or <strong>LinkedIn Ads</strong><strong> accounts</strong> you want to use with this audience.</li> <li aria-level="1">If you are targeting contacts in the European Economic Area or the U.K. and you’ve selected a Google Ads account, select the <strong>(Optional) I understand that if I’m targeting contacts in the European Economic Area or the U.K., I’m required to collect their consent for advertising and comply with Google’s EU User Consent Policy </strong>checkbox to acknowledge. </li> <li>By default, the audience name will be <em>HubSpot - [Name of list]</em>. You can edit the <strong>Audience name</strong> as needed.</li> <li>Click <strong>Create audience</strong>. Your audience will appear in the <em>Audiences</em> tab with a <em>Syncing</em> status while it is synced to Facebook, Google, and/or LinkedIn. Your audience may take up to 24-48 hours to sync.<br><br></li> </ul> <p><img src="https://knowledge.hubspot.com/hs-fs/hubfs/image-png-Sep-26-2022-02-39-20-90-AM.png?width=394&name=image-png-Sep-26-2022-02-39-20-90-AM.png" loading="lazy" width="394" style="width: 394px; margin-left: auto; margin-right: auto; display: block;" srcset="https://knowledge.hubspot.com/hs-fs/hubfs/image-png-Sep-26-2022-02-39-20-90-AM.png?width=197&name=image-png-Sep-26-2022-02-39-20-90-AM.png 197w, https://knowledge.hubspot.com/hs-fs/hubfs/image-png-Sep-26-2022-02-39-20-90-AM.png?width=394&name=image-png-Sep-26-2022-02-39-20-90-AM.png 394w, https://knowledge.hubspot.com/hs-fs/hubfs/image-png-Sep-26-2022-02-39-20-90-AM.png?width=591&name=image-png-Sep-26-2022-02-39-20-90-AM.png 591w, https://knowledge.hubspot.com/hs-fs/hubfs/image-png-Sep-26-2022-02-39-20-90-AM.png?width=788&name=image-png-Sep-26-2022-02-39-20-90-AM.png 788w, https://knowledge.hubspot.com/hs-fs/hubfs/image-png-Sep-26-2022-02-39-20-90-AM.png?width=985&name=image-png-Sep-26-2022-02-39-20-90-AM.png 985w, https://knowledge.hubspot.com/hs-fs/hubfs/image-png-Sep-26-2022-02-39-20-90-AM.png?width=1182&name=image-png-Sep-26-2022-02-39-20-90-AM.png 1182w" sizes="(max-width: 394px) 100vw, 394px"></p> <p> </p> <h2>LinkedIn company list audience (<em>Marketing Hub Starter, Professional,</em> and <em>Enterprise</em> only)</h2> <p>Create a company list audience to automatically sync companies from your <a href="https://knowledge.hubspot.com/records/use-target-accounts" rel="noopener" target="_blank">target accounts</a> or a specific company profile tier to a matched audience on LinkedIn.</p> <ul> <li>Before you create a company list audience, your <a href="/ads/connect-your-linkedin-ads-account-to-hubspot" rel=" noopener">LinkedIn Ads account</a> must be connected to HubSpot.</li> <li>The number of company list audiences you can create depends on your <strong><em>Marketing Hub</em> </strong>subscription. Learn more about your audience limits in the <a href="https://legal.hubspot.com/hubspot-product-and-services-catalog#Marketing" rel="noopener" target="_blank">Product and Services catalog</a>. To create additional audiences beyond your subscription limit, you can purchase the <a href="https://legal.hubspot.com/hubspot-product-and-services-catalog" rel="noopener" target="_blank">Ads add-on</a>.</li> </ul> <p>To create a Linkedin company list audience: </p> <ul> <li>In your HubSpot account, navigate to <strong>Marketing</strong> > <strong>Ads</strong>.</li> <li>In the upper right, click <strong>Create audience</strong>.</li> <li>In the right panel, select <strong>Company list</strong>.</li> <li>Under <em>Company List</em>, select <strong>Target accounts</strong> or a <strong>company profile tier</strong> for the audience.</li> <li>Click the <strong>Ad account </strong>dropdown menu and select the <strong>checkboxes</strong> for the LinkedIn Ad accounts you want to use this audience for.</li> <li>Enter a <strong>name</strong> for the audience.</li> <li>Click <strong>Create audience</strong>.<br><br></li> </ul> <p><img src="https://knowledge.hubspot.com/hs-fs/hubfs/image-png-Sep-26-2022-02-42-48-17-AM.png?width=404&height=440&name=image-png-Sep-26-2022-02-42-48-17-AM.png" loading="lazy" width="404" height="440" style="width: 404px; height: auto; max-width: 100%; margin-left: auto; margin-right: auto; display: block;" srcset="https://knowledge.hubspot.com/hs-fs/hubfs/image-png-Sep-26-2022-02-42-48-17-AM.png?width=202&height=220&name=image-png-Sep-26-2022-02-42-48-17-AM.png 202w, https://knowledge.hubspot.com/hs-fs/hubfs/image-png-Sep-26-2022-02-42-48-17-AM.png?width=404&height=440&name=image-png-Sep-26-2022-02-42-48-17-AM.png 404w, https://knowledge.hubspot.com/hs-fs/hubfs/image-png-Sep-26-2022-02-42-48-17-AM.png?width=606&height=660&name=image-png-Sep-26-2022-02-42-48-17-AM.png 606w, https://knowledge.hubspot.com/hs-fs/hubfs/image-png-Sep-26-2022-02-42-48-17-AM.png?width=808&height=880&name=image-png-Sep-26-2022-02-42-48-17-AM.png 808w, https://knowledge.hubspot.com/hs-fs/hubfs/image-png-Sep-26-2022-02-42-48-17-AM.png?width=1010&height=1100&name=image-png-Sep-26-2022-02-42-48-17-AM.png 1010w, https://knowledge.hubspot.com/hs-fs/hubfs/image-png-Sep-26-2022-02-42-48-17-AM.png?width=1212&height=1320&name=image-png-Sep-26-2022-02-42-48-17-AM.png 1212w" sizes="(max-width: 404px) 100vw, 404px"></p> <a id="lookalike" data-hs-anchor="true"></a> <h2>Lookalike audience (<em>Marketing Hub Starter, Professional</em> and <em>Enterprise</em> only)</h2> <p>Use lookalike audiences to target your <span style="color: #33475b;">Facebook ads to users similar to your existing website visitors or contact list audiences. To create a lookalike audience, you must have an existing audience that has <span style="text-decoration: underline;">already synced</span> to Facebook. </span></p> <p class="alert"><span style="font-weight: bold;">Please note:</span> due to <a href="https://www.linkedin.com/help/lms/answer/a423698" rel="noopener">LinkedIn's deprecation of the<span style="font-style: italic;"> Lookalike</span> API</a>, LinkedIn lookalike audiences have been sunset in HubSpot. </p> <p>To create a lookalike audience: </p> <ul> <li>In your HubSpot account, navigate to <strong>Marketing</strong> > <strong>Ads</strong>.</li> <li>In the upper right, click <strong>Create audience</strong>.</li> <li>In the right panel, select <strong>Lookalike</strong>.</li> <li>Click the <strong>Source audience</strong> dropdown menu and select an existing <strong>website visitor </strong>or <strong>contact list audience</strong>.</li> <li>Click the <strong>Target location</strong> dropdown menu and select the <strong>country</strong> or <strong>regions</strong> you want to target with this audience.</li> <li>At the bottom, click <strong>Create audience</strong>.<br> </li> </ul> <p><img src="https://knowledge.hubspot.com/hs-fs/hubfs/image-png-Jan-11-2024-03-32-14-2273-AM.png?width=414&height=481&name=image-png-Jan-11-2024-03-32-14-2273-AM.png" loading="lazy" width="414" height="481" style="width: 414px; height: auto; max-width: 100%; margin-left: auto; margin-right: auto; display: block;" srcset="https://knowledge.hubspot.com/hs-fs/hubfs/image-png-Jan-11-2024-03-32-14-2273-AM.png?width=207&height=241&name=image-png-Jan-11-2024-03-32-14-2273-AM.png 207w, https://knowledge.hubspot.com/hs-fs/hubfs/image-png-Jan-11-2024-03-32-14-2273-AM.png?width=414&height=481&name=image-png-Jan-11-2024-03-32-14-2273-AM.png 414w, https://knowledge.hubspot.com/hs-fs/hubfs/image-png-Jan-11-2024-03-32-14-2273-AM.png?width=621&height=722&name=image-png-Jan-11-2024-03-32-14-2273-AM.png 621w, https://knowledge.hubspot.com/hs-fs/hubfs/image-png-Jan-11-2024-03-32-14-2273-AM.png?width=828&height=962&name=image-png-Jan-11-2024-03-32-14-2273-AM.png 828w, https://knowledge.hubspot.com/hs-fs/hubfs/image-png-Jan-11-2024-03-32-14-2273-AM.png?width=1035&height=1203&name=image-png-Jan-11-2024-03-32-14-2273-AM.png 1035w, https://knowledge.hubspot.com/hs-fs/hubfs/image-png-Jan-11-2024-03-32-14-2273-AM.png?width=1242&height=1443&name=image-png-Jan-11-2024-03-32-14-2273-AM.png 1242w" sizes="(max-width: 414px) 100vw, 414px"> </p> <ul> <li><span style="color: #33475b;">You can also create lookalike audiences from the <em>Audiences</em> tab on </span><span style="color: #33475b;">your ads dashboard:</span> <ul> <li><span style="color: #33475b;">In your HubSpot account, navigate to <strong>Marketing</strong> > <strong>Ads</strong>.</span></li> <li><span style="color: #33475b;">Click the <strong>Audiences</strong> tab.</span></li> <li>Hover over an existing <strong>Facebook Ads audience</strong> and click <strong>Create lookalike</strong>.<br><br></li> </ul> </li> </ul> <p><img src="https://knowledge.hubspot.com/hs-fs/hubfs/image-png-Jan-11-2024-03-44-33-7784-AM.png?width=663&height=372&name=image-png-Jan-11-2024-03-44-33-7784-AM.png" loading="lazy" width="663" height="372" style="width: 663px; height: auto; max-width: 100%;" srcset="https://knowledge.hubspot.com/hs-fs/hubfs/image-png-Jan-11-2024-03-44-33-7784-AM.png?width=332&height=186&name=image-png-Jan-11-2024-03-44-33-7784-AM.png 332w, https://knowledge.hubspot.com/hs-fs/hubfs/image-png-Jan-11-2024-03-44-33-7784-AM.png?width=663&height=372&name=image-png-Jan-11-2024-03-44-33-7784-AM.png 663w, https://knowledge.hubspot.com/hs-fs/hubfs/image-png-Jan-11-2024-03-44-33-7784-AM.png?width=995&height=558&name=image-png-Jan-11-2024-03-44-33-7784-AM.png 995w, https://knowledge.hubspot.com/hs-fs/hubfs/image-png-Jan-11-2024-03-44-33-7784-AM.png?width=1326&height=744&name=image-png-Jan-11-2024-03-44-33-7784-AM.png 1326w, https://knowledge.hubspot.com/hs-fs/hubfs/image-png-Jan-11-2024-03-44-33-7784-AM.png?width=1658&height=930&name=image-png-Jan-11-2024-03-44-33-7784-AM.png 1658w, https://knowledge.hubspot.com/hs-fs/hubfs/image-png-Jan-11-2024-03-44-33-7784-AM.png?width=1989&height=1116&name=image-png-Jan-11-2024-03-44-33-7784-AM.png 1989w" sizes="(max-width: 663px) 100vw, 663px"></p> <h2>View and manage your ads audiences</h2> <p>You can view and manage your ads audiences on<span style="color: #33475b;"> the <em>Audiences</em> tab of </span><span style="color: #33475b;">your ads dashboard.</span></p> <ul> <li>In your HubSpot account, navigate to <strong>Marketing</strong> > <strong>Ads</strong>.</li> <li>Click the <strong>Audiences</strong> tab to display a list of your ads audiences.</li> <li>To sort by name, type, source, matched size, and ad account, click the corresponding <strong style="font-family: AvenirNext, 'Helvetica Neue', Helvetica, Arial, sans-serif; font-size: 1em;">column header</strong>.</li> <li>To remove an existing audience in HubSpot: <ul> <li>Click the <strong>audience name</strong>.</li> <li>In the right panel, click <strong>Delete</strong>. This will remove the audience from HubSpot and prevent any further data from syncing to the ad network.</li> <li>To completely delete an audience, it must be removed from the external ad account as well.<br><br></li> </ul> </li> </ul> <p><img src="https://knowledge.hubspot.com/hs-fs/hubfs/image-png-Sep-26-2022-02-58-36-19-AM.png?width=364&name=image-png-Sep-26-2022-02-58-36-19-AM.png" loading="lazy" width="364" style="width: 364px; margin-left: auto; margin-right: auto; display: block;" srcset="https://knowledge.hubspot.com/hs-fs/hubfs/image-png-Sep-26-2022-02-58-36-19-AM.png?width=182&name=image-png-Sep-26-2022-02-58-36-19-AM.png 182w, https://knowledge.hubspot.com/hs-fs/hubfs/image-png-Sep-26-2022-02-58-36-19-AM.png?width=364&name=image-png-Sep-26-2022-02-58-36-19-AM.png 364w, https://knowledge.hubspot.com/hs-fs/hubfs/image-png-Sep-26-2022-02-58-36-19-AM.png?width=546&name=image-png-Sep-26-2022-02-58-36-19-AM.png 546w, https://knowledge.hubspot.com/hs-fs/hubfs/image-png-Sep-26-2022-02-58-36-19-AM.png?width=728&name=image-png-Sep-26-2022-02-58-36-19-AM.png 728w, https://knowledge.hubspot.com/hs-fs/hubfs/image-png-Sep-26-2022-02-58-36-19-AM.png?width=910&name=image-png-Sep-26-2022-02-58-36-19-AM.png 910w, https://knowledge.hubspot.com/hs-fs/hubfs/image-png-Sep-26-2022-02-58-36-19-AM.png?width=1092&name=image-png-Sep-26-2022-02-58-36-19-AM.png 1092w" sizes="(max-width: 364px) 100vw, 364px"></p> <h2>Audience matching</h2> <p>The <em>Size</em> column in your audiences dashboard refers to the matched size, or the number of people in your audience that the ad network was able to match to known users in their database. These matches are processed by the corresponding ad network outside of HubSpot. When matching is complete, a success status will appear in HubSpot.</p> <p>Audience size is expected to be significantly lower than the number of website visitors or contacts in the list you've selected. Each ad network relies on either cookies, which may not always match, or contact information. For example, if a contact in the list does not have an account in that ad network, a match may not be found. Learn more about how HubSpot encrypts and sends properties for <a href="/ads/hubspot-ads-privacy-features#sync-your-contact-list-audiences-with-google-facebook-and-linkedin-marketing-hub-starter-professional-and-enterprise-only" rel="noopener" target="_blank" style="font-family: var(--kb-token-basefontfamily), var(--kb-token-fallbackfontstack);">contact list audiences</a><span style="font-family: var(--kb-token-basefontfamily), var(--kb-token-fallbackfontstack);"> and </span><a href="/ads/hubspot-ads-privacy-features#sync-your-company-list-audiences-with-linkedin-marketing-hub-starter-professional-and-enterprise-only" rel="noopener" target="_blank" style="font-family: var(--kb-token-basefontfamily), var(--kb-token-fallbackfontstack);">company list audiences</a></p> <p>Audience matching differs between each type of audience:</p> <ul> <li><strong>Website visitor audiences:</strong> the ad network analyzes all visitor cookies detected on your website during the selected time frame. It then uses those cookies to find known users in its database, such as people with Google, Facebook, or LinkedIn accounts. The <em>Size</em> column refers to the number of matched users that the ad network was able to find.</li> <li><strong>Contact list audiences:</strong> the ad network analyzes the contacts in your list. The network will look for <a href="/ads/hubspot-ads-privacy-features#encrypting-data-sent-to-google-facebook-and-linkedin" rel="noopener" target="_blank">matches based on contact properties</a> such as first and last name, phone number, and email address. The <em>Size</em> column refers to the number of users the ad network was able to match based on your contact properties.</li> <li><strong>Company list audiences:</strong> LinkedIn analyzes the companies in your list, and will look for <a href="/ads/hubspot-ads-privacy-features#sync-your-company-list-audiences-with-linkedin-marketing-hub-starter-professional-and-enterprise-only" rel="noopener" target="_blank">matches based on properties</a> such as the company's name, domain, and industry. The <em>Size</em> column refers to the number of matched companies LinkedIn was able to find.</li> </ul> <p><br><img src="https://knowledge.hubspot.com/hubfs/image-png-Sep-26-2022-03-00-30-89-AM.png" loading="lazy"><br><br></p></span> <div class="blog-post-topic-wrapper" style="display: none;"> <span class="tag-name">ads</span> </div> <span id="hs_cos_wrapper_Optional_Bottom_of_post_CTA" class="hs_cos_wrapper hs_cos_wrapper_widget hs_cos_wrapper_type_rich_text" style="" data-hs-cos-general-type="widget" data-hs-cos-type="rich_text"></span> </div> </div> </div> </div> </div> <div id="hs_cos_wrapper_lightbox" class="hs_cos_wrapper hs_cos_wrapper_widget hs_cos_wrapper_type_module" style="" data-hs-cos-general-type="widget" data-hs-cos-type="module"> <div id="kb-lightbox" class="kb-lightbox cl-modal -light" role="dialog" aria-modal="true" aria-label="dialog with carousel of images"> <div class="cl-lightbox cl-modal-backdrop" data-cl-modal="close"> <div class="cl-lightbox-content-container"> <button class="cl-round-button cl-lightbox-close" data-cl-modal="close" aria-label="close dialog"> <svg class="cl-icon" aria-hidden="true"> <use href="#close" /> </svg> </button> <div class="cl-lightbox-content -image"> <div class="cl-loading -regular -secondaryDark"> <svg class="cl-loading-svg" viewbox="0 0 50 50" aria-hidden="true"> <circle cx="25" cy="25" r="22.5" fill="none" stroke-width="5"></circle> <circle cx="25" cy="25" r="22.5" fill="none" stroke-width="5" class="cl-loading-animated"></circle> </svg> </div> <img id="image-lightbox" alt="" src=""> </div> </div> <div> </div></div> </div></div></article> <div id="hs_cos_wrapper_module_15971280583729" class="hs_cos_wrapper hs_cos_wrapper_widget hs_cos_wrapper_type_module" style="" data-hs-cos-general-type="widget" data-hs-cos-type="module"><section id="page-feedback" class="page-feedback"> <form id="page-feedback__form"> <fieldset id="page-feedback__sentiment" class="page-feedback__form-field"> <legend>Was this article helpful?</legend> <input type="radio" name="kb_was_this_page_helpful" id="helpful" value="Yes" required><label for="helpful">Yes</label> <input type="radio" name="kb_was_this_page_helpful" id="unhelpful" value="No" required><label for="unhelpful">No</label> </fieldset> <div id="page-feedback__reveal" hidden> <fieldset id="page-feedback__main-issue" hidden class="page-feedback__form-field radio-input radio-input--inline"> <legend>Thanks for letting us know. How would you describe this article? </legend> <div> <input type="radio" name="main_issue" value="Inaccurate" id="page-feedback__main-issue__Inaccurate"> <label for="page-feedback__main-issue__Inaccurate"> <svg xmlns="http://www.w3.org/2000/svg" viewbox="0 0 22 22" class="radio-icon"><g fill="none" fill-rule="evenodd" transform="translate(1 1)"> <circle cx="10" cy="10" r="10" class="radio__circle" stroke="currentColor" stroke-width="1.5"></circle> <circle class="radio__dot" cx="10" cy="10" r="5"></circle></g></svg> Inaccurate: it doesn’t reflect what I see in the product </label> </div> <div> <input type="radio" name="main_issue" value="Unclear" id="page-feedback__main-issue__Unclear"> <label for="page-feedback__main-issue__Unclear"> <svg xmlns="http://www.w3.org/2000/svg" viewbox="0 0 22 22" class="radio-icon"><g fill="none" fill-rule="evenodd" transform="translate(1 1)"> <circle cx="10" cy="10" r="10" class="radio__circle" stroke="currentColor" stroke-width="1.5"></circle> <circle class="radio__dot" cx="10" cy="10" r="5"></circle></g></svg> Unclear: it’s difficult to understand </label> </div> <div> <input type="radio" name="main_issue" value="Missing Information" id="page-feedback__main-issue__Missing Information"> <label for="page-feedback__main-issue__Missing Information"> <svg xmlns="http://www.w3.org/2000/svg" viewbox="0 0 22 22" class="radio-icon"><g fill="none" fill-rule="evenodd" transform="translate(1 1)"> <circle cx="10" cy="10" r="10" class="radio__circle" stroke="currentColor" stroke-width="1.5"></circle> <circle class="radio__dot" cx="10" cy="10" r="5"></circle></g></svg> Missing information: it’s not comprehensive enough </label> </div> <div> <input type="radio" name="main_issue" value="Irrelevant" id="page-feedback__main-issue__Irrelevant"> <label for="page-feedback__main-issue__Irrelevant"> <svg xmlns="http://www.w3.org/2000/svg" viewbox="0 0 22 22" class="radio-icon"><g fill="none" fill-rule="evenodd" transform="translate(1 1)"> <circle cx="10" cy="10" r="10" class="radio__circle" stroke="currentColor" stroke-width="1.5"></circle> <circle class="radio__dot" cx="10" cy="10" r="5"></circle></g></svg> Irrelevant: it doesn’t match what I searched for </label> </div> </fieldset> <div class="page-feedback__form-field"> <label for="comments"> <span id="page-feedback__comment-label--helpful" hidden>Great! Is there anything we could change to make it even more helpful?</span> <span id="page-feedback__comment-label--unhelpful" hidden>Is there anything we could change to make this article helpful? </span> </label> <textarea name="comments" cols="" rows="" placeholder="Please let us know what was or wasn’t helpful about this page."></textarea> </div> <div class="page-feedback__form-field checkbox-input checkbox-input--inline"> <label> <input type="checkbox" name="permission_to_contact" id="page-feedback__permission_to_contact_field"> <span class="checkbox__icon__box"><svg role="presentation" viewbox="0 0 15 15.343" xmlns="http://www.w3.org/2000/svg"><path class="checkbox__icon__inner" d="M1.013 8.11c0-.223.078-.412.234-.568l1.14-1.14c.155-.155.345-.233.568-.233s.413.077.57.233l2.46 2.47 5.492-5.5c.156-.156.346-.234.568-.234.224 0 .413.077.57.233l1.138 1.14c.156.155.234.345.234.568 0 .224-.078.414-.234.57l-6.06 6.06-1.14 1.14c-.155.155-.345.233-.568.233s-.413-.078-.57-.234l-1.138-1.14-3.03-3.03c-.156-.156-.234-.346-.234-.57z"></path></svg></span> Allow HubSpot to contact me about my documentation feedback. </label> </div> <div id="page-feedback__email-reveal" class="page-feedback__form-field" hidden> <label for="email">Email address <div><small>Only used if we need clarification on your feedback.</small></div> <input type="email" name="email_t"> </label> </div> <input type="hidden" name="content_id" value="5241644900"> <input type="submit" value="Submit feedback"> </div> </form> <div id="page-feedback__thank-you" hidden><div id="hs_cos_wrapper_module_15971280583729_" class="hs_cos_wrapper hs_cos_wrapper_widget hs_cos_wrapper_type_inline_rich_text" style="" data-hs-cos-general-type="widget" data-hs-cos-type="inline_rich_text" data-hs-cos-field="form.feedback_thank_you_message">Thank you for your feedback, it means a lot to us.</div></div><noscript>Sorry this feedback form requires JavaScript to function.</noscript> <div class="page-feedback__disclaimer"> <small>This form is used for documentation feedback only. Learn how to <a href="https://knowledge.hubspot.com/account/get-help-with-hubspot"><span>get help with HubSpot</span></a>.</small> </div> </section></div> </div> <div class="sidebar-container"> <div class="article-sidebar"> <div id="hs_cos_wrapper_article_search" class="hs_cos_wrapper hs_cos_wrapper_widget hs_cos_wrapper_type_module" style="" data-hs-cos-general-type="widget" data-hs-cos-type="module"><div id="article-search" class="article-search"> <input class="article-search__input kb-form__control" id="search-term" placeholder="Search this article"> <nav class="article-search__nav"> <span class="article-search__nav-container"> <button id="prev-result" class="article-search__nav-btn" disabled="true"> <svg class="cl-icon" aria-hidden="true"> <use href="#left"></use> </svg> </button> <span id="results-counter" class="article-search__results">0 / 0</span> <button id="next-result" class="article-search__nav-btn" disabled="true"> <svg class="cl-icon" aria-hidden="true"> <use href="#right"></use> </svg> </button> </span> </nav> </div></div> <div id="hs_cos_wrapper_toc" class="hs_cos_wrapper hs_cos_wrapper_widget hs_cos_wrapper_type_module" style="" data-hs-cos-general-type="widget" data-hs-cos-type="module"> <div id="toc-wrapper"> <nav class="kb-nav--expandable kb-nav__wrapper bottom-scrolled top-scrolled" style="width: 100%;" id="toc-container"> </nav> </div> <span class="hide-toc-translations" id="localized-toc-text">Table of contents</span> <span class="hide-toc-translations"></span> <span class="hide-toc-translations" id="localized-nav"> Menu </span></div> <div id="hs_cos_wrapper_module_15972702090764" class="hs_cos_wrapper hs_cos_wrapper_widget hs_cos_wrapper_type_module" style="" data-hs-cos-general-type="widget" data-hs-cos-type="module"> <div class="related-articles related-articles-container" id="related-content"> <h4>Related content</h4> <ul id="related-content-list" class="related-articles"> <li> <a class="related-content-body" data-filter="Knowledge Base" href="https://knowledge.hubspot.com/ads/create-and-sync-ad-conversion-events-with-your-google-ads-account"> Create and sync ad conversion events with your Google Ads account </a> </li> <li> <a class="related-content-body" data-filter="Knowledge Base" href="https://knowledge.hubspot.com/ads/ad-tracking-in-hubspot"> Ad tracking in HubSpot </a> </li> <li> <a class="related-content-body" data-filter="Knowledge Base" href="https://knowledge.hubspot.com/ads/sync-leads-from-your-facebook-page-or-linkedin-ads-account-to-hubspot"> Sync leads from your lead ad forms to HubSpot </a> </li> </ul> </div> <div class="sidebar-cta-wrapper"> <span class="cta-inner" id="21472a0f-6f98-4d81-907c-6ac264c03136"> <span class="hs-cta-wrapper" id="hs-cta-wrapper-21472a0f-6f98-4d81-907c-6ac264c03136"><span class="hs-cta-node hs-cta-21472a0f-6f98-4d81-907c-6ac264c03136" id="hs-cta-21472a0f-6f98-4d81-907c-6ac264c03136"><a href="https://cta-redirect.hubspot.com/cta/redirect/53/21472a0f-6f98-4d81-907c-6ac264c03136" target="_blank" rel="noopener"><img class="hs-cta-img" id="hs-cta-img-21472a0f-6f98-4d81-907c-6ac264c03136" style="border-width:0px;" height="79" width="282" src="https://no-cache.hubspot.com/cta/default/53/21472a0f-6f98-4d81-907c-6ac264c03136.png" alt="New to HubSpot? Use these guides to get started."></a></span><script charset="utf-8" src="/hs/cta/cta/current.js" nonce="nYA6R1EJn8nafKs3GY+Qxw=="></script><script type="text/javascript" nonce="nYA6R1EJn8nafKs3GY+Qxw=="> hbspt.cta._relativeUrls=true;hbspt.cta.load(53, '21472a0f-6f98-4d81-907c-6ac264c03136', {"useNewLoader":"true","region":"na1"}); </script></span> </span> </div> <script id="rawCustomUrls" type="application/json" nonce="nYA6R1EJn8nafKs3GY+Qxw=="> { "relatedContent": [ { "url": "", "title": "" }, { "url": "", "title": "" }, { "url": "", "title": "" } ] } </script></div> </div> </div> </div> </div> </main> <script id="local-tokens" type="application/json" nonce="nYA6R1EJn8nafKs3GY+Qxw=="> { "localTokens": {"French":"French","German":"German","Japanese":"Japanese","LearnToday":"How do you want learn today?","Portuguese":"Portuguese","Spanish":"Spanish","aboutSupport":"About Support","aboutText":"We exist for one purpose: to serve and delight HubSpot customers. Have a question? Our team will help you find answers, whether through a reference document, email, phone call, or tweet. Give us a search or click the in-app Help button and get the support that you need.","academy":"Academy","academyBlog":"Academy Blog","academyDescription":"Watch video trainings and get certified in HubSpot","academyUrl":"https://app.hubspot.com/l/academy/","adblock_message":"Ad blockers may block some of the content on this page. To prevent this, pause your ad blocker while browsing the Knowledge Base.","addOn":"add-on","additionalOptions":"Addtional options for HubSpot Support (only in English)","additionalOptionsText":"We offer additional options for Tecnical Support in English. For more information, please visit help.hubspot.com.","ads":"Ads","advancedInfoHeader":"Advanced info","ai":"AI","aiTools":"AI Tools","allArticles":"All articles","allProducts":"All products and plans","allProductsLink":"https://legal.hubspot.com/hubspot-product-and-services-catalog","allResources":"All resources","allowHubSpotCheckboxLabel":"Allow HubSpot to contact me about my documentation feedback. ","answers":"answers","apiDescription":"Read reference documentation for API and CMS development","apiDocs":"API Documentation","apiDocumentation":"Developer Documentation","apiUrl":"https://developers.hubspot.com/","appMarketplaceLabel":"App Marketplace","appMarketplaceLink":"https://ecosystem.hubspot.com/marketplace/apps","arCopy":"The instructions are confusing.","arNegTitle":"Sorry about that. Why not?","arNo":"No","arPosTitle":"Thanks for your feedback.","arSearchability":"I can't find the article I'm looking for.","arSubTitle":"If you still need help you can get answers from the <a id='community' class='follow-up' target='_blank' href='https://community.hubspot.com'>community</a>, or <a id='login' class='follow-up' target='_blank' href='https://app.hubspot.com/l/dashboard?autoOpenZorseCreateView=true'>log in to your account</a> to contact support.","arTitle":"Was this article helpful?","arUI":"The tools in my account look different.","arYes":"Yes","articleTopic":"Topic","articleType":"Resource","australia":"Australia","austria":"Austria","automation":"Automation","basic":"Basic, Professional, & Enterprise","belgium":"Belgium","bestPracticesHeader":"Best practices","betaNotice":"Thank you for visiting our HubSpot Support page. Please be aware that our [language] Support channel is currently in-beta; this means our response time may be longer than usual. If you require immediate assistance, please don't hesitate to reach out to our HubSpot Support channel in English: <a href='https://help.hubspot.com/'>https://help.hubspot.com/</a>.","blog":"Blog","blogCTA":"HubSpot Blog","brazil":"Brazil","broadcasts":"Broadcasts","browseTopics":"Browse topics","business_units":"Business Units Add-On","buttonCert":"Learn more about the Inbound Certification.","calling":"Calling","callingCTA":"Call Queue","campaigns":"Campaigns","campaignsCTA":"Campaigns","canada":"Canada","caseLanguage":"English","certifications":"Certifications","chat":"Chat","chile":"Chile","chinaNetcom":"China Netcom","chinaTelecom":"China Telecom","cms":"Content","cmsDocumentation":"CMS Documentation","cmsHubUrl":"https://www.hubspot.com/products/content","cmsSKUsLinks":"ent=true","colombia":"Colombia","commerce":"Commerce","community":"Community","communityDescription":"Start a discussion, browse solutions, and get tips from HubSpot experts","communityUrl":"https://community.hubspot.com/?profile.language=en","componentAccount":"Account Settings","componentAccountManagement":"Account Management","componentAccountSecurity":"Account Security","componentAccountSettings":"Account Settings","componentAccountSetup":"Account & Setup","componentActivityFeed":"Activity Feed","componentAds":"Ads","componentAnalyticsTools":"Analytics Tools","componentBilling":"Billing","componentBlog":"Blog","componentBranding":"Branding","componentCalling":"Calling","componentCampaigns":"Campaigns","componentChatAutomation":"Chat & Automation","componentChatflows":"Chatflows","componentCms":"CMS","componentCompanies":"Companies","componentConnectedEmail":"Connected Email","componentContacts":"Contacts","componentCosBlog":"Blog","componentCrmSetup":"CRM Setup","componentCta":"CTAs","componentDashboards":"Dashboards","componentDataManagement":"Data Management","componentDeals":"Deals","componentDesignManager":"Design Manager","componentDocuments":"Documents","componentDomainUrls":"Domains & URLs","componentEmail":"Email","componentFeedbackSurvey":"Feedback Surveys","componentFiles":"Files","componentForecast":"Forecast","componentForms":"Forms","componentGdpr":"Privacy & Consent","componentGettingStarted":"Getting Started","componentHelpDesk":"Help Desk","componentHelpResources":"Help & Resources","componentHubDb":"HubDB","componentImportExport":"Import & Export","componentInbox":"Inbox","componentIntegrations":"Integrations","componentInvoices":"Invoices","componentKnowledgeBase":"Knowledge Base","componentLandingPages":"Landing Pages","componentLists":"Lists","componentMarketingEmail":"Marketing Email","componentMarketplace":"Marketplace","componentMeetings":"Meetings","componentObjectSettings":"Object Settings","componentOneToOneEmail":"One-to-one Email","componentPartnerTools":"Partner tools","componentPartners":"Partners","componentPayments":"Payments","componentPlaybooks":"Playbooks","componentProducts":"Products","componentProductsQuotes":"Products & Quotes","componentProperties":"Properties","componentProspecting":"Prospecting","componentQuotes":"Quotes","componentRecords":"Records","componentReports":"Reports","componentSeo":"SEO","componentSequences":"Sequences","componentSms":"SMS","componentSnippets":"Snippets","componentSocial":"Social","componentTasks":"Tasks","componentTemplates":"Templates","componentTickets":"Tickets","componentTrackingCode":"Tracking Code","componentUserManagement":"User Management","componentWebsitePages":"Website Pages","componentWorkflows":"Workflows","connectWithSupportTwitter":"Connect with Support on Twitter @hubspotsupport","contactHubSpotSupport":"Contact HubSpot Support","contactSupport":"Contact support","contacts":"Contacts","contactsCTA":"Contacts","contentGroupID":"3345520891","copyright":"Copyright © 2024 HubSpot, Inc.","costaRica":"Costa Rica","crm":"CRM","crmCTA":"HubSpot CRM","crmPricingPage":"https://www.hubspot.com/products/crm","cta":"Call to Action","ctaCTA":"HubSpot CTA Tool","customerBlogDescription":"Read examples of how real customers use HubSpot for their business","customerBlogDocumentation":"Customer Blog","customerBlogUrl":"https://blog.hubspot.com/customers","customerLabel":"Customer","customerSuccess":"Customer Success","cyprus":"Cyprus","denmark":"Denmark","descPlaceholder":"Please include links, explain your end goal, and tell us what you have tried already...","description":"Description","designManager":"Design Manager","designManagerCTA":"Design Manager","designers":"Designers","developerAccount":"Developer Account","developerDocs":"Developer Documentation","developers":"Developers","didYouMean":"Did you mean {“[]”}?","domains_limit_increase":"Domains Limit Increase","ecommerce":"eCommerce","email":"Email","emailAddress":"Email address","emailAddressSubtext":"Only used if we need clarification on your feedback.","emailCTA":"Email Tool","emailSupport":"Email support","engineKey":"VXyyy9PsNssEBSW3XwFs","english":"English","enterprise":"Enterprise","error":"Unable to search at this time. Please try again momentarily or try your search on","events":"Events","eventsCTA":"Events Tool","examplesHeader":"Examples","feedbackFormDisclaimer":"<small>This form is used for documentation feedback only. Learn how to <a href='https://knowledge.hubspot.com/account/get-help-with-hubspot'><span>get help with HubSpot</span></a>.</small>","feedbackFormRequiresJS":"Sorry this feedback form requires JavaScript to function.","filter":"Filter","filterResource":"Resource","filterResults":"Filter your results","finland":"Finland","forms":"Forms","formsCTA":"HubSpot Forms","forums":"Forums","france":"France","free":"Free","germany":"Germany","getHubSpotDemo":"Get a demo","getHubSpotDemoURL":"https://offers.hubspot.com/crm-platform-demo?hubs_signup-url=knowledge.hubspot.com&hubs_signup-cta=kb","getHubSpotFree":"Get started free","getHubSpotFreeUrl":"https://app.hubspot.com/signup-hubspot/crm?hubs_signup-url=https%3A%2F%2Fknowledge.hubspot.com&hubs_signup-cta=kb-nav&step=existing_user","getStarted":"Get Started","gettingStarted":"Getting Started with Marketing","gettingStartedSales":"Getting Started with Sales Tools","gettingStartedSalesAndCrm":"Getting Started with the HubSpot CRM Free","goToAccount":"Go to my account","goToWebinar":"GoToWebinar Integration","goToWebinarCTA":"GoToWebinar","goals":"Goals","greece":"Greece","headerForm":"Submit your email address below to get additional login help via email.","helpHomepageHeroText":"How can we help?","helpSearchBarPlaceholder":"Search all help and learning resources","hongKong":"Hong Kong","hubId":"HubID","hubSpot":"HubSpot","hubSpotCTA":"HubSpot","hubSpotMarketing":"HubSpot Marketing","hubSpotMarketingSales":"HubSpot Marketing & Sales","hubSpotSales":"HubSpot Sales","hubspotCMS":"HubSpot CMS","hungary":"Hungary","inBeta":"Beta","inEnglish":null,"inboundcertLink":"//certification.hubspot.com/certificacion-inbound","india":"India","indiaDomestic":"India Domestic","indiaInternational":"India International","indonesia":"Indonesia","ingredients":"Available with any of the following <a href='https://knowledge.hubspot.com/billing/where-can-i-find-my-subscription-and-contacts-or-email-send-limit-information-in-hubspot'>subscriptions</a>, except where noted:","integrateWith":"Integrate with","ireland":"Ireland","israel":"Israel","issueLabelInaccurate":"Inaccurate: it doesn’t reflect what I see in the product","issueLabelIrrelevant":"Irrelevant: it doesn’t match what I searched for","issueLabelMissingInformation":"Missing information: it’s not comprehensive enough","issueLabelUnclear":"Unclear: it’s difficult to understand","italy":"Italy","japan":"Japan","kbDescription":"Read how-to articles and guides for all HubSpot tools","kbUrl":"https://knowledge.hubspot.com/","keywords":"Keywords","keywordsCTA":"Keywords Tool","knowledgeBase":"Knowledge Base","l10nDisclaimer":null,"landingPages":"Landing Pages","landingPagesCTA":"Landing Pages","lastUpdated":"Last updated:","leadIn":"LeadIn","learnExperts":"Learn from the experts","learnMore":"Learn more","learningTracks":"Learning Tracks","legalStuff":"Legal Stuff","legalStuffUrl":"https://legal.hubspot.com/legal-stuff","lists":"Lists","listsCTA":"Lists Tool","localLang":"Spanish","localizedMenu":"Academy - Knowledge","logIn":"Log in to see support options","lookingForIntegration":"Looking for an integration? Try the []","luxembourg":"Luxembourg","mainIssueTitle":"Thanks for letting us know. How would you describe this article? ","mainPricingPage":"https://www.hubspot.com/products","malaysia":"Malaysia","manyResults":"Your search returned lots of results! Try narrowing your query by using the filters or searching more keywords.","marketing":"Marketing","marketingBasic":"Legacy Marketing Hub Basic","marketingEnterprise":"Enterprise","marketingPricingPage":"https://www.hubspot.com/products/marketing","marketingPro":"Pro","marketingSKUsLinks":"ent=true","marketingStarter":"Starter","marketingTools":"Marketing Tools","marketplaceAccount":"Template Marketplace Account","meetings":"Meetings","meetingsCTA":"Meetings","messaging":"Messaging","mexico":"Mexico","modalTargetLang":"You have chosen to view this article in <span id='target-lang-local'></span>. We're providing a link to Google Translate until we get this article localized. There could be translation errors by Google. Do you wish to proceed?","mostHelpfulArticles":"Highest rated articles","multipleIngredients":"Requires any of:","name":"Contact name","navAIChatbot":"In your HubSpot account, navigate to <strong>Automations</strong> > <strong>AI Chatbot</strong> .","navAcademy":"In your HubSpot account, click your <strong>account name</strong> in the top right corner, then click <strong>HubSpot Academy</strong>.","navAccountandBilling":"In your HubSpot account, click your <strong>account name</strong> in the top right corner, then click <strong>Account & Billing</strong>.","navActivityFeed":"In your HubSpot account, navigate to <strong>Workspaces</strong> > <strong>Prospecting</strong>. Then, click the <strong>Feed</strong> tab.","navAds":"In your HubSpot account, navigate to <strong>Marketing</strong> > <strong>Ads</strong>.","navAppMarketplace":"In your HubSpot account, click the <strong>Marketplace icon</strong> <span class='ss-icon-font'>marketplace</span> in the top navigation bar, then select <strong>App Marketplace</strong>.","navBlog":"In your HubSpot account, navigate to <strong>Content</strong> > <strong>Blog</strong>.","navBuyerIntent":"In your HubSpot account, navigate to <strong>Marketing</strong> > <strong>Buyer Intent</strong>.","navCTAs":"In your HubSpot account, navigate to <strong>Marketing</strong> > <strong>CTAs</strong>.","navCalendar":"In your HubSpot account, navigate to <strong>Marketing</strong> > <strong>Campaigns</strong>, then click the <strong>Calendar</strong> tab.","navCalls":"In your HubSpot account, navigate to <strong>CRM</strong> > <strong>Calls</strong>.","navCampaigns":"In your HubSpot account, navigate to <strong>Marketing</strong> > <strong>Campaigns</strong>.","navCapacityManager":"In your HubSpot account, navigate to <strong>Partner</strong> > <strong>Capacity Manager</strong>.","navCaseStudies":"In your HubSpot account, navigate to <strong>Content</strong> > <strong>Case Studies</strong>.","navChatflows":"In your HubSpot account, navigate to <strong>Automations</strong> > <strong>Chatflows</strong>.","navClientAccessManager":"In your HubSpot account, navigate to <strong>Partner</strong> > <strong>Client Access Manager</strong>.","navCoachingPlaylists":"In your HubSpot account, navigate to <strong>Library</strong> > <strong>Coaching Playlists</strong>.","navCompanies":"In your HubSpot account, navigate to <strong>CRM</strong> > <strong>Companies</strong>.","navContacts":"In your HubSpot account, navigate to <strong>CRM</strong> > <strong>Contacts</strong>.","navContentStrategy":"In your HubSpot account, navigate to <strong>Content</strong> > <strong>SEO</strong>.","navConversationsInbox":"In your HubSpot account, navigate to <strong>CRM</strong> > <strong>Inbox</strong>.","navCookieScanning":"In your HubSpot account, navigate to <strong>Content</strong> > <strong>Cookie Scanning</strong>.","navCustomEvents":"In your HubSpot account, navigate to <strong>Data Management</strong> > <strong>Custom Events</strong>.","navCustomObject":"In your HubSpot account, navigate to <strong>CRM</strong>, then select the <strong>custom object</strong>.","navCustomerFeedback":"In your HubSpot account, navigate to <strong>Automations</strong> > <strong>Surveys</strong>.","navCustomerPortal":"In your HubSpot account, navigate to <strong>Content</strong> > <strong>Customer Portal</strong>.","navCustomerSuccess":"In your HubSpot account, navigate to <strong>Workspaces</strong> > <strong>Customer Success</strong>.","navDashboard":"In your HubSpot account, navigate to <strong>Reporting</strong> > <strong>Dashboards</strong>.","navDataModel":"In your HubSpot account, navigate to <strong>Data Management</strong> > <strong> Data Model</strong>.","navDataQuality":"In your HubSpot account, navigate to <strong>Data Management</strong> > <strong> Data Quality</strong>.","navDatasets":"In your HubSpot account, navigate to <strong>Data Management</strong> > <strong>Datasets</strong>.","navDeals":"In your HubSpot account, navigate to <strong>CRM</strong> > <strong>Deals</strong>.","navDesignManager":"In your HubSpot account, navigate to <strong>Content</strong> > <strong>Design Manager</strong>.","navDirectoryInfo":"In your HubSpot account, navigate to <strong>Partner</strong> > <strong>Directory Info</strong>.","navDirectoryProfile":"In your HubSpot account, navigate to <strong>Partner</strong> > <strong>Directory Profile</strong>.","navDocuments":"In your HubSpot account, navigate to <strong>Library</strong> > <strong>Documents</strong>.","navEmail":"In your HubSpot account, navigate to <strong>Marketing</strong> > <strong>Marketing Email</strong>.","navEmbeds":"In your HubSpot account, navigate to <strong>Content</strong> > <strong>Embeds</strong>.","navFiles":"In your HubSpot account, navigate to <strong>Library</strong> > <strong>Files</strong>.","navForecast":"In your HubSpot account, navigate to <strong>Reporting</strong> > <strong>Forecast</strong>.","navForms":"In your HubSpot account, navigate to <strong>Marketing</strong> > <strong>Forms</strong>.","navGoals":"In your HubSpot account, navigate to <strong>Reporting</strong> > <strong>Goals</strong>.","navHelpDesk":"In your HubSpot account, navigate to <strong>Workspaces</strong> > <strong>Help Desk</strong>.","navHubDB":"In your HubSpot account, navigate to <strong>Content</strong> > <strong>HubDB</strong>.","navIntegrations":"In your HubSpot account, navigate to <strong>Data Management</strong> > <strong>Integrations</strong>.","navInvoices":"In your HubSpot account, navigate to <strong>Commerce</strong> > <strong>Invoices</strong>.","navKnowledgeBase":"In your HubSpot account, navigate to <strong>Content</strong> > <strong>Knowledge Base</strong>.","navLandingPages":"In your HubSpot account, navigate to <strong>Content</strong> > <strong>Landing Pages</strong>.","navLists":"In your HubSpot account, navigate to <strong>CRM</strong> > <strong>Lists</strong>.","navMarketingEvents":"In your HubSpot account, navigate to <strong>Marketing</strong> > <strong>Events</strong>. ","navMarketplace":"In your HubSpot account, click the <strong>Marketplace icon</strong> <span class='ss-icon-font'>marketplace</span> in the top navigation bar, then select <strong>Template Marketplace</strong>.","navMeetings":"In your HubSpot account, navigate to <strong>Library</strong> > <strong>Meetings Scheduler</strong>.","navMemberships":"In your HubSpot account, navigate to <strong>Content</strong> > <strong>Memberships</strong>.","navNotifications":"In your HubSpot account, click the <span class='ss-icon-font'>notification</span> <strong>Notifications icon</strong> in the top navigation bar.","navPartnerCommission":"In your HubSpot account, navigate to <strong>Partner</strong> > <strong>Commission</strong>.","navPartnerDashboard":"In your HubSpot account, navigate to <strong>Partner</strong> > <strong>Dashboard</strong>.","navPartnerTier":"In your HubSpot account, navigate to <strong>Partner</strong> > <strong>Tier</strong>.","navPaymentLinks":"In your HubSpot account, navigate to <strong>Commerce</strong> > <strong>Payment Links</strong>.","navPayments":"In your HubSpot account, navigate to <strong>Commerce</strong> > <strong>Payments</strong>.","navPlaybooks":"In your HubSpot account, navigate to <strong>Library</strong> > <strong>Playbooks</strong>.","navPodcasts":"In your HubSpot account, navigate to <strong>Content</strong> > <strong>Podcasts</strong>.","navPricingandFeatures":"In your HubSpot account, click your account name in the top right corner, then click <strong>Pricing & Features</strong>.","navProducts":"In your HubSpot account, navigate to <strong>Commerce</strong> > <strong>Products</strong>.","navProfileandPreferences":"In your HubSpot account, click your account name in the top right corner, then click <strong>Profile & Preferences</strong>.","navProjects":"In your HubSpot account, click your <strong>account name</strong> in the top right corner, then click <strong>Projects</strong>.","navProspecting":"In your HubSpot account, navigate to <strong>Workspaces</strong> > <strong>Prospecting</strong>.","navQuotes":"In your HubSpot account, navigate to <strong>Commerce</strong> > <strong>Quotes</strong>.","navRemix":"In your HubSpot account, navigate to <strong>Content</strong> > <strong>Remix</strong>.","navReports":"In your HubSpot account, navigate to <strong>Reporting</strong> > <strong>Reports</strong>.","navResources":"In your HubSpot account, navigate to <strong>Partner</strong> > <strong>Resources</strong>.","navSEO":"In your HubSpot account, navigate to <strong>Content</strong> > <strong>SEO</strong>.","navSMS":"In your HubSpot account, navigate to <strong>Marketing</strong> > <strong>SMS</strong>.","navScoring":" In your HubSpot account, navigate to <strong>Marketing</strong> > <strong>Lead Scoring</strong>.","navSequences":"In your HubSpot account, navigate to <strong>Automations</strong> > <strong>Sequences</strong>.","navSettings":"In your HubSpot account, click the <span class='ss-icon-font'>settings</span> <strong>settings icon</strong> in the top navigation bar.","navSnippets":"In your HubSpot account, navigate to <strong>Library</strong> > <strong>Snippets</strong>.","navSocial":"In your HubSpot account, navigate to <strong>Marketing</strong> > <strong>Social</strong>.","navSubscriptions":"In your HubSpot account, navigate to <strong>Commerce</strong> > <strong>Subscriptions</strong>.","navTargetAccounts":"In your HubSpot account, navigate to <strong>CRM</strong> > <strong>Companies</strong>, then click <strong>See Target Accounts</strong>.","navTasks":"In your HubSpot account, navigate to <strong>CRM</strong> > <strong>Tasks</strong>.","navTemplates":"In your HubSpot account, navigate to <strong>Library</strong> > <strong>Templates</strong>.","navTickets":"In your HubSpot account, navigate to <strong>CRM</strong> > <strong>Tickets</strong>.","navWebsitePages":"In your HubSpot account, navigate to <strong>Content</strong> > <strong>Website Pages</strong>.","navWorkflows":"In your HubSpot account, navigate to <strong>Automations</strong> > <strong>Workflows</strong>.","netherlands":"Netherlands","new":"New","newToHubSpot":"<strong>New to HubSpot?</strong> Use <a href='https://knowledge.hubspot.com/get-started'>these guides</a> to get started.","newZealand":"New Zealand","next":"Next","nextArticle":"Next article:","no":"No","noResults":"No results found. Please try a different search query or update the filters above.","noResultsFor":"No results for “[]”","norway":"Norway","of":"of","ops":"Operations","opsPricingPage":"https://www.hubspot.com/products/operations","optionsHeading":"Additional support options","outlookOffice365Addin":"HubSpot Sales Outlook desktop add-in and Office 365 add-in","pageFeedbackDocumentationHelpful":"Great! Is there anything we could change to make it even more helpful?","pageFeedbackDocumentationUnhelpful":"Is there anything we could change to make this article helpful? ","pagePerformance":"Page Performance","pagePerformanceCTA":"Page Performance","partner":"Partners","partnerAccount":"Partner Account","partnerTileLabel":"Solutions Partners","partnersDescription":"Work with a certified Partner to do more in HubSpot","partnersUrl":"https://www.hubspot.com/agencies","passwordIncorrect":"Sorry, that password is incorrect.","paymentLinks":"Payment Links","paymentProcessing":"Payment Processing","philippines":"Philippines","phone":"Phone","pleaseLogIn":"Please log in to your HubSpot account and click the Help button to start a ticket or request a call from HubSpot support.","podcasts":"Podcasts","portugal":"Portugal","prev":"Prev","previousArticle":"Previous article:","privacyPolicy":"Privacy Policy","privacyPolicyUrl":"https://legal.hubspot.com/privacy-policy","pro":"Professional & Enterprise","proServicesUrl":"https://www.hubspot.com/services/professional","product":"Product","professional":"Professional","projects":"Projects","pwPlaceholder":"Password","quick":"Quick","quickAnswers":"Knowledge Base","readMore":"Read more","refine":"Refine search results","relatedArticles":"Related content","relatedContent":"Related content","reporting":"Reporting","reportingData":"Reporting & Data","reports":"Reports","reportsCTA":"Reports","required":"This field is required.","sales":"Sales","salesChromeExtension":"HubSpot Sales Chrome extension","salesPricingPage":"https://www.hubspot.com/products/sales","salesPro":"Starter","salesProNew":"Professional","salesSKUsLinks":"ent=true","salesTools":"Sales Tools","salesforce":"Salesforce Integration","salesforceCTA":"Salesforce","scoring":"Scoring","screenshot":"Need to add a screenshot or other attachment to your case?","screenshotMessage":"You can add files to your case by responding to the email you receive from us. Anything you attach to the email will be included in your case.","search":"Search HubSpot resources...","searchAlert":"We’ve made some improvements, and the page you’re looking for has moved. Please search below for updated content.","searchButton":"Search","searchInput":"Search our docs and learning resources","searchResultSummary":"Showing [1] out of [2] results for “[3]”","searchTerm":"Please enter a search term.","searchTheKnowledgeBase":"Search the Knowledge Base","searchThisArticle":"Search this article","seeMore":"See more","seealluserGuides":"See all User Guides","selectYourCountry":"Select your country","sequences":"Sequences","sequencesCTA":"Sequences","service":"Service","servicePricingPage":"https://www.hubspot.com/products/service","servicePro":"Professional","serviceTools":"Service Tools","showingResults":"Showing results","singapore":"Singapore","slug":null,"smartContent":"Smart Content","social":"Social Media","socialCTA":"Social Tools","sources":"Sources and Dashboard","sourcesCTA":"Sources Report","southAfrica":"South Africa","southKorea":"South Korea","spain":"Spain","spelling":"Did you mean ","startSession":"Log in to","starter":"Starter","statusPageDescription":"Get real time updates about outages and reliability","subject":"Subject","submit":"Submit","submitFeedback":"Submit feedback","submittedMessage":"You should receive an automated email from CustomerSupport [at] hubspot.com within 5 minutes of submitting your case. A member of the support team will respond to your inquiry, within one business day. If you do not, your email spam filter might be blocking the email. Please configure your spam filter to allow email from CustomerSupport [at] hubspot.com.","subscription":"Subscription","subscriptions":"Subscriptions","support":"Support","supportHoursObservedHolidays":"<span><a href=\"https://community.hubspot.com/t5/Releases-and-Updates/HubSpot-Support-Hours-amp-Observed-Holidays/ba-p/939549\">Support Hours and Observed Holidays</a></span>","supportOptionPhoneCaveat":"Please note that not all phone carriers allow toll-free dialing.","supportOptions":"Support options are based on your <a href='https://www.hubspot.com/pricing/marketing'>product plan</a>.","supportOptionsChat":"Chat","supportOptionsEmail":"Email","supportOptionsFree":"<strong>Free tools users</strong> and all View-only Seats users are supported by the <a href=\"https://community.hubspot.com\">Community</a>.","supportOptionsMicrocopy":"<p>View-only Seats users do not have access to email, chat, or phone support. If you have multiple HubSpot products, your support options are based on your highest subscription. Learn more about <a href='https://knowledge.hubspot.com/account/get-help-with-hubspot'>getting help with HubSpot</a>.</p>","supportOptionsPhone":"Phone","supportOptionsProEnt":"<strong>Professional</strong> and <strong>Enterprise</strong> accounts are supported by the above + phone. <a href='https://app.hubspot.com/home?autoOpenWidgetRoute=welcome'>Log into your account</a> to request a call or contact us directly:","supportOptionsStarter":"<strong>Starter</strong> accounts are supported by the above + <a href=\"https://app.hubspot.com/home?autoOpenZorseCreateView=true\">email and chat</a>.","supportOptionsTroubleshoot":"Having trouble logging in? Try these <a href='https://knowledge.hubspot.com/account/why-can-t-i-log-into-hubspot'>troubleshooting steps</a>.","supportPrompt":"If you are unable to log in to use the in-app Help button, please check trust.hubspot.com or fill out the form below to start a ticket. The support team will respond to your inquiry, within one business day.","supportTierEnt":"Enterprise","supportTierFree":"Free","supportTierPro":"Professional","supportTierStarter":"Starter","sweden":"Sweden","switzerland":"Switzerland","targetLangBanner":"We're providing a text from Google Translate until we get this article localized. There could be translation errors by Google.","thankYouForYourFeedback":"Thank you for your feedback, it means a lot to us.","themes":"Themes","ticketSubmitted":"Your ticket has been submitted!","toc":"Table of contents","topArticles":"Top articles","topicSearchBox":"Search articles","tryFilterOrSearchAgain":"Try a different search term or use the filter on the left to search other resources.","uae":"UAE","ugMenu":"User Guides","ugpagesubHeader":"Comprehensive manuals that help you master a specific tool or activity in HubSpot.","unitedKingdom":"United Kingdom","unitedStates":"United States","updatedBadge":"Updated","userDocumentationComments":"Please let us know what was or wasn’t helpful about this page.","userGuide":"User Guide","userGuides":"User Guides","venezuela":"Venezuela","videoTraining":"Video Training","viewProfile":"View profile","visitStatusPage":"Visit status page","webContent":"Web Content","website":"Website","websiteAndLandingPages":"Website & Landing Pages","websiteCTA":"Website pages","websitePages":"Website","whatIsInbound":"What is Inbound? The Inbound methodology not only will empower you to create a marketing campaign, but a strategy to succeed.","workWithTechConsultant":"Work with our training, consulting, and technical service teams","workflows":"Workflows","workflowsCTA":"Workflows","workspaces":"Workspaces","yes":"Yes"} } </script> <div data-global-resource-path="Knowledge/Templates/Partials/kb-footer.html"> <div id="hs_cos_wrapper_Knowledge_Footer" class="hs_cos_wrapper hs_cos_wrapper_widget hs_cos_wrapper_type_module" style="" data-hs-cos-general-type="widget" data-hs-cos-type="module"> <footer class="kb-footer"> <div class="kb-footer-wrapper template-centered"> <div class="footer-copywrite-container"> <a href="https://www.hubspot.com" id="footer-logo"> <img src="https://knowledge.hubspot.com/hubfs/HubSpot_Logos/HSLogo_gray.svg?t=1477504449039" alt="hubspot"> </a> <span id="copywrite">Copyright © 2024 HubSpot, Inc.</span> </div> <div class="footer-links-container"> <ul class="footer-link"> <li> <a href="https://legal.hubspot.com/legal-stuff">Legal Stuff</a> </li> <li> <a href="https://legal.hubspot.com/privacy-policy">Privacy Policy</a> </li> <li class="hs-footer-cookie-settings" hidden> <a id="hs-eu-footer-settings-link" href="javascript:void(0)">Cookie Settings</a> </li> </ul> </div> </div> </footer></div>  </div> </div>  <script defer src="/hs/hsstatic/content-cwv-embed/static-1.1293/embed.js" nonce="nYA6R1EJn8nafKs3GY+Qxw=="></script> <script src="https://knowledge.hubspot.com/hs-fs/hub/53/hub_generated/template_assets/171253060982/1719334439266/Knowledge/Scripts/highContrast.min.js" nonce="nYA6R1EJn8nafKs3GY+Qxw=="></script> <script nonce="nYA6R1EJn8nafKs3GY+Qxw=="> var hsVars = hsVars || {}; hsVars['language'] = 'en'; </script> <script src="/hs/hsstatic/cos-i18n/static-1.53/bundles/project.js" nonce="nYA6R1EJn8nafKs3GY+Qxw=="></script> <script src="https://knowledge.hubspot.com/hs-fs/hub/53/hub_generated/template_assets/103790083179/1723471307476/Knowledge/Scripts/autocomplete.min.js" nonce="nYA6R1EJn8nafKs3GY+Qxw=="></script> <script src="https://knowledge.hubspot.com/hs-fs/hub/53/hub_generated/module_assets/28762968831/1730301755382/module_28762968831_Self_Service_Header.min.js" nonce="nYA6R1EJn8nafKs3GY+Qxw=="></script> <script src="https://knowledge.hubspot.com/hs-fs/hub/53/hub_generated/module_assets/27237248932/1730301753260/module_27237248932_Knowledge_Nav_Mar2020.min.js" nonce="nYA6R1EJn8nafKs3GY+Qxw=="></script> <script src="https://knowledge.hubspot.com/hs-fs/hub/53/hub_generated/module_assets/75180171821/1730301756005/module_75180171821_adblocker-warning.min.js" nonce="nYA6R1EJn8nafKs3GY+Qxw=="></script> <script src="https://knowledge.hubspot.com/hs-fs/hub/53/hub_generated/module_assets/158601383022/1730301754335/module_158601383022_Lightbox.min.js" nonce="nYA6R1EJn8nafKs3GY+Qxw=="></script> <script src="https://knowledge.hubspot.com/hs-fs/hub/53/hub_generated/module_assets/69201365528/1730301752071/module_69201365528_KB_Article_Rating.min.js" nonce="nYA6R1EJn8nafKs3GY+Qxw=="></script> <script src="https://knowledge.hubspot.com/hs-fs/hub/53/hub_generated/module_assets/121870956699/1730301750029/module_121870956699_Article_search.min.js" nonce="nYA6R1EJn8nafKs3GY+Qxw=="></script> <script defer src="https://knowledge.hubspot.com/hs-fs/hub/53/hub_generated/module_assets/11295237721/1730301756256/module_11295237721_toc.min.js" nonce="nYA6R1EJn8nafKs3GY+Qxw=="></script> <script src="https://knowledge.hubspot.com/hs-fs/hub/53/hub_generated/module_assets/34035461660/1730301764036/module_34035461660_Related_Content.min.js" nonce="nYA6R1EJn8nafKs3GY+Qxw=="></script> <script defer src="https://knowledge.hubspot.com/hs-fs/hub/53/hub_generated/template_assets/57245085745/1700590929453/Knowledge/Scripts/image-localization.min.js" nonce="nYA6R1EJn8nafKs3GY+Qxw=="></script> <script src="https://knowledge.hubspot.com/hs-fs/hub/53/hub_generated/template_assets/105683881912/1678310546808/Knowledge/Scripts/Localization/disclaimer.min.js" nonce="nYA6R1EJn8nafKs3GY+Qxw=="></script> <script src="https://knowledge.hubspot.com/hs-fs/hub/53/hub_generated/template_assets/105683881913/1700590934469/Knowledge/Scripts/Localization/link-localization.min.js" nonce="nYA6R1EJn8nafKs3GY+Qxw=="></script> <script type="text/javascript" src="https://js.hubspot.com/ut-js/knowledge-hubspot-dot-com.js" async nonce="nYA6R1EJn8nafKs3GY+Qxw=="></script>  <script type="text/javascript" nonce="nYA6R1EJn8nafKs3GY+Qxw=="> var _hsq = _hsq || []; _hsq.push(["setContentType", "blog-post"]); _hsq.push(["setCanonicalUrl", "https:\/\/knowledge.hubspot.com\/ads\/create-ads-audiences-in-hubspot"]); _hsq.push(["setPageId", "5241644900"]); _hsq.push(["setContentMetadata", { "contentPageId": 5241644900, "legacyPageId": "5241644900", "contentFolderId": null, "contentGroupId": 3345520891, "abTestId": null, "languageVariantId": 5241644900, "languageCode": "en", }]); </script> <script type="text/javascript" id="hs-script-loader" async defer src="/hs/scriptloader/53.js" nonce="nYA6R1EJn8nafKs3GY+Qxw=="></script>  <script type="text/javascript" nonce="nYA6R1EJn8nafKs3GY+Qxw=="> var hsVars = { render_id: "4e2a50a0-38e7-45c2-86a4-4b316be6e5e9", ticks: 1732461774088, page_id: 5241644900, content_group_id: 3345520891, portal_id: 53, app_hs_base_url: "https://app.hubspot.com", cp_hs_base_url: "https://cp.hubspot.com", language: "en", analytics_page_type: "blog-post", scp_content_type: "", analytics_page_id: "5241644900", category_id: 3, folder_id: 0, is_hubspot_user: false } </script> <script defer src="/hs/hsstatic/HubspotToolsMenu/static-1.354/js/index.js" nonce="nYA6R1EJn8nafKs3GY+Qxw=="></script>  <script type="text/javascript" src="https://static.hsappstatic.net/ZorseWidgetUI/ex/zorse_academy.js" nonce="nYA6R1EJn8nafKs3GY+Qxw=="></script> <script type="text/javascript" src="https://static.hsappstatic.net/ZorseButtonUI/ex/coffee/button_injector.js" nonce="nYA6R1EJn8nafKs3GY+Qxw=="></script> <script type="text/javascript" src="https://knowledge.hubspot.com/wt-assets/static-files/mktg-analytics/latest/bundle.min.js?1173" nonce="nYA6R1EJn8nafKs3GY+Qxw=="></script> <div id="fb-root"></div> <script nonce="nYA6R1EJn8nafKs3GY+Qxw==">(function(d, s, id) { var js, fjs = d.getElementsByTagName(s)[0]; if (d.getElementById(id)) return; js = d.createElement(s); js.id = id; js.src = "//connect.facebook.net/en_GB/sdk.js#xfbml=1&version=v3.0"; fjs.parentNode.insertBefore(js, fjs); }(document, 'script', 'facebook-jssdk'));</script> <script nonce="nYA6R1EJn8nafKs3GY+Qxw==">!function(d,s,id){var js,fjs=d.getElementsByTagName(s)[0];if(!d.getElementById(id)){js=d.createElement(s);js.id=id;js.src="https://platform.twitter.com/widgets.js";fjs.parentNode.insertBefore(js,fjs);}}(document,"script","twitter-wjs");</script> </body></html>