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</script> </aside> </div> <div class="row center-chat cpe-book-chat" style="margin-top: 20px;"> <a class="btn btn-sm btn-success pull-right book-chat" href="https://support.cch.com/chat" target="_blank"> <i class="fa fa-comment"></i> <b>Chat — </b>Books Support</a> <span class="pull-right" style="width: 15px;"> </span> <a id="liveagent_button_online_5731C0000008Zmi" class="btn btn-sm btn-success pull-right cpe-chat" href="javascript:;" style="display: none;" onclick="liveagent.startChat('5731C0000008Zmi')"> <i class="fa fa-comment"></i> <b>Chat — </b>CPE Support</a> <div id="liveagent_button_offline_5731C0000008Zmi" style="display: none;" class="btn btn-sm btn-primary disabled pull-right cpe-chat"> <i class="fa fa-comment"></i> Offline — CPE Support </div> </div> </div> <div id="popupLayer"></div> <cookie-warning link="/help/privacy-notice/"></cookie-warning> <script> $(function () { try { angular.bootstrap(document.getElementById("cookie-warning-mod"), ['cchcpelink']); } catch (e) { } 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} .chat-submit { width: 100%; border-radius: 5px; } ::-webkit-input-placeholder { /* Chrome, Firefox, Opera, Safari 10.1+ */ font-weight: 300 !important; /* Firefox */ } .chat-form-error { color: #D65B5B; } #chatForm .form-control { font-weight: 300; } .tooltip { position:fixed; } .cpe-book-chat { display: none; } .chat-tooltip-top { display: inline-block !important; } </style> <img class="bg" src="/images/layout/border.png" alt=""> <footer> <div class="container"> <div class="row"> <div id="footer-links"> <div> <a class="content-title">Courses</a> <div class="content-table"> <div class="content-table-row"> <a href="/search/">Courses by subject</a> </div> <div class="content-table-row"> <a href="/live-webinars/">Webinar Courses</a> </div> <div class="content-table-row"> <a href="/self-study/">Self-Study Courses</a> </div> <div class="content-table-row"> <a href="/learning-path/">Learning Paths</a> </div> <div class="content-table-row"> <a href="/compliance/">Compliance Manager</a> 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All rights reserved.</div> <div id="chatbutton" data-bs-toggle="tooltip" data-bs-html="true" title="Our Live chat agents are <br> available Mon - Fri <br> between 9 a.m.-7 p.m. ET" data-bs-placement="left" class="chat-tooltip-bottom"><button class="fixedBtn" type="button" disabled><i class="fa fa-comment"></i> Chat</button></div> <!-- Chat Box --> <div id="chat-box" class="chat-box"> <div class="chat-header"> <button type="button" class="btn-close float-end me-2" onclick="submitClose();" aria-label="Close"></button> <h6>CCH CPELink Chat - Support</h6> </div> <div class="chat-body"> <form name="chatForm" id="chatForm" method="post"> <div class="mb-3"> <label class="form-label" for="first_name">First Name:</label> <input type='text' name="first_name" id='first_name' class="form-control" placeholder="Enter your first name here" onkeypress="return blockSpecialChar(event)" onpaste="return blockSpecialChar(event)"> <span id="error_first_name" class="chat-form-error"></span> </div> <div class="mb-3"> <label class="form-label" for="last_name">Last Name:</label> <input type='text' name="last_name" id='last_name' class="form-control" placeholder="Enter your last name here" onkeypress="return blockSpecialChar(event)" onpaste="return blockSpecialChar(event)"> <span id="error_last_name" class="chat-form-error"></span> </div> <div class="mb-3"> <label class="form-label" for="email_id">Email:</label> <input type='text' name="email_id" id='email_id' class="form-control" placeholder="someone@example.com"> <span id="error_email_id" class="chat-form-error"></span> </div> <div class="mb-3">By using our chat feature, you agree that your conversation may be recorded by Wolters Kluwer and agree to our <a href="https://support.cch.com/privacy/" target="_blank" style="color: #007ac3;"><b>Privacy Policy</b></a>.</div> </form> </div> <div class="chat-footer"> <button id="begin_chat_btn" name="begin_chat_btn" class="chat-submit btn btn-primary" onclick="submitChat();" type="button">Begin Chat</button> </div> </div> </div> </div> </footer> <script> var FirmDialogFlag = false; $(document).ready(function () { if (FirmDialogFlag) { bootbox.dialog({ className: "firm-popup", title: "", message: "<div><p>What type of course are you looking for?</p><div>" + "<div class='form-check'><input class='form-check-input' type='radio' name=\"firmType\" id=\"firmTypeMe\" value=\"me\"/> <label class='form-check-label' for='firmTypeMe'>Courses just for me</label></div>" + "<div class='form-check'><input class='form-check-input' type='radio' name=\"firmType\" id=\"firmTypeFirm\" value=\"firm\"/> <label class='form-check-label' for='firmTypeFirm'>Courses for me and/or others at my company</label></div>" + "<div class=\"text-danger error\">Please select one.</div>", buttons: { confirm: { label: 'Save', className: 'btn-primary', callback: function () { $(".firm-popup .error").hide(); const firmTypeVal = $(".firm-popup input[name='firmType']:checked").val(); if(typeof firmTypeVal === "undefined") { $(".firm-popup .error").show(); return false; } if (firmTypeVal === 'firm') { window.location.href = "/w/firm/firm-cpe-management/"; } return true; } } } }); } $('.chat-tooltip-top').tooltip(); $('.chat-tooltip-bottom').tooltip(); setInterval(checkTime, 1000); }); function checkTime(){ var date = changeTimeZone(new Date(), 'America/New_York'); var day = date.getDay(); var hours = date.getHours(); if(day > 0 && day < 6){ if(hours >= 9 && hours < 19){ $('.chat-tooltip-top').attr('onclick','submitMe()'); $('.fixedBtn').attr('onclick','submitMe()'); $('.fixedBtn').attr('disabled',false); $('.chat-tooltip-top').removeClass('graybutton'); } } window.onbeforeunload = function() { localStorage.removeItem("chatUser"); }; } function changeTimeZone(date, timeZone) { return new Date( date.toLocaleString('en-US', { timeZone, }), ); } function blockSpecialChar(e){ var k; document.all ? k = e.keyCode : k = e.which; return ((k > 64 && k < 91) || (k > 96 && k < 123) || k == 8 || k == 32 || (k >= 48 && k <= 57)); } // code for Gensys Open chat feature function gensysOpenChatWindow(OPEN_CHAT_URL, OPEN_CHAT_SKILL,first_name,last_name,email, Language,ssoaction,CallCenter,partnerChat) { var chatWindow = window; // Creates a container to hold the cloned form var container = chatWindow.document.createElement('div'); var chatForm = chatWindow.document.createElement("form"); //chatForm.target = target; chatForm.target = "_blank"; chatForm.method = "post"; chatForm.action = OPEN_CHAT_URL; var chatInput0 = chatWindow.document.createElement("input"); chatInput0.type = "hidden"; chatInput0.name = "SkillName"; chatInput0.value = OPEN_CHAT_SKILL; chatInput0.hidden = true; var chatInput1 = chatWindow.document.createElement("input"); chatInput1.type = "hidden"; chatInput1.name = "PartnerSystem"; chatInput1.value = partnerChat; chatInput1.hidden = true; var chatInput2 = chatWindow.document.createElement("input"); chatInput2.type = "hidden"; chatInput2.name = "FirstName"; chatInput2.value = first_name; chatInput2.hidden = true; var chatInput3 = chatWindow.document.createElement("input"); chatInput3.type = "hidden"; chatInput3.name = "LastName"; chatInput3.value = last_name; chatInput3.hidden = true; var chatInput4 = chatWindow.document.createElement("input"); chatInput4.type = "hidden"; chatInput4.name = "IssueSummary"; chatInput4.value = ''; chatInput4.hidden = true; var chatInput5 = chatWindow.document.createElement("input"); chatInput5.type = "hidden"; chatInput5.name = "Email"; chatInput5.value = email; chatInput5.hidden = true; var chatInput6 = chatWindow.document.createElement("input"); chatInput6.type = "hidden"; chatInput6.name = "Language"; chatInput6.value = Language; chatInput6.hidden = true; var chatInput7 = chatWindow.document.createElement("input"); chatInput7.type = "hidden"; chatInput7.name = "ssoaction"; chatInput7.value = ssoaction; chatInput7.hidden = true; var chatInput8 = chatWindow.document.createElement("input"); chatInput8.type = "hidden"; chatInput8.name = "CallCenter"; chatInput8.value = CallCenter; chatInput8.hidden = true; var chatInput9 = chatWindow.document.createElement("input"); chatInput9.type = "hidden"; chatInput9.name = "AccountNumber"; chatInput9.value = ''; chatInput9.hidden = true; // Injects the container in to the new window chatForm.appendChild(chatInput0); chatForm.appendChild(chatInput1); chatForm.appendChild(chatInput2); chatForm.appendChild(chatInput3); chatForm.appendChild(chatInput4); chatForm.appendChild(chatInput5); chatForm.appendChild(chatInput6); chatForm.appendChild(chatInput7); chatForm.appendChild(chatInput8); chatForm.appendChild(chatInput9); container.appendChild(chatForm); chatWindow.document.body.appendChild(container); if (chatWindow) { chatForm.submit(); chatWindow.focus(); } else { alert("You must allow popups for virtual assistant to work."); } } // code for Gensys SSO chat feature function gensysSSOChatWindow(SSO_CHAT_URL, SSO_CHAT_SKILL, SAML_TOKEN) { var chatWindow = window; // Creates a container to hold the cloned form var container = chatWindow.document.createElement('div'); var chatForm = chatWindow.document.createElement("form"); chatForm.target = "_blank"; chatForm.method = "post"; chatForm.action = SSO_CHAT_URL; var chatInput1 = chatWindow.document.createElement("input"); chatInput1.type = "hidden"; chatInput1.name = "samlResponse"; chatInput1.value = SAML_TOKEN; chatInput1.hidden = true; var chatInput2 = chatWindow.document.createElement("input"); chatInput2.type = "hidden"; chatInput2.name = "relayState"; chatInput2.value = ''; chatInput2.hidden = true; // Injects the container in to the new window chatForm.appendChild(chatInput1); chatForm.appendChild(chatInput2); container.appendChild(chatForm); chatWindow.document.body.appendChild(container); if (chatWindow) { chatForm.submit(); chatWindow.focus(); } else { alert("You must allow popups for virtual assistant to work."); } } // code for chat feature function openChatWindow(url, q, data) { var chatWindow = window; // Creates a container to hold the cloned form var container = chatWindow.document.createElement('div'); var chatForm = chatWindow.document.createElement("form"); //chatForm.target = target; chatForm.target = "_blank"; chatForm.method = "post"; chatForm.action = url; var chatInput1 = chatWindow.document.createElement("input"); chatInput1.type = "hidden"; chatInput1.name = "t"; chatInput1.value = q; chatInput1.hidden = true; var chatInput2 = chatWindow.document.createElement("input"); chatInput2.type = "hidden"; chatInput2.name = "d"; chatInput2.value = data; chatInput2.hidden = true; // Injects the container in to the new window chatForm.appendChild(chatInput1); chatForm.appendChild(chatInput2); container.appendChild(chatForm); chatWindow.document.body.appendChild(container); if (chatWindow) { chatForm.submit(); chatWindow.focus(); } else { alert("You must allow popups for virtual assistant to work."); } } function submitMe(){ let OPEN_CHAT_URL = 'https://support.cch.com/apioss/provision/OpenChat/ml'; let OPEN_CHAT_SKILL = 'TAA_SVE_CCH Support Site Chat'; let SSO_CHAT_URL = 'https://support.cch.com/apioss/provision/cpeLink/ml'; let Language = 'en'; let ssoAction = 'chat'; let CallCenter = 'w'; let partnerChat = 'CPELink'; let userData = ''; if (JSON.parse((localStorage.getItem('user'))) !== null) { userData = JSON.parse((localStorage.getItem('user'))); } else { userData = JSON.parse((localStorage.getItem('chatUser'))); } let first_name = ''; let last_name = ''; let email = ''; let ssoChatToken = ''; if(userData) { first_name = userData['firstName']; last_name = userData['lastName']; email = userData['email']; $.ajax({ url : '/api/user/account/user/-/chat-token', type : 'GET', dataType : 'JSON', success : function(response) { ssoChatToken= JSON.stringify(response.token); ssoChatToken= ssoChatToken.toString().split('"')[1]; gensysSSOChatWindow(SSO_CHAT_URL, OPEN_CHAT_SKILL, ssoChatToken); } }).fail(function (){ gensysOpenChatWindow(OPEN_CHAT_URL, OPEN_CHAT_SKILL,first_name,last_name,email, Language,ssoAction,CallCenter,partnerChat); }); } else { $("#chatbutton").toggle('scale'); $("#chat-box").toggle('scale'); } } function submitClose(){ $("#chatbutton").toggle('scale'); $("#chat-box").toggle('scale'); } function submitChat(){ var $valid = true; var first_name = $('#first_name').val().trim(); var last_name = $('#last_name').val().trim(); var email = $('#email_id').val().trim(); $('#error_first_name').html(''); $('#error_last_name').html(''); $('#error_email_id').html(''); if(first_name == '') { $('#error_first_name').html('Please enter your first name'); $valid = false; } if(last_name == '') { $('#error_last_name').html('Please enter your last name'); $valid = false; } if(email == '') { $('#error_email_id').html('Please enter your email'); $valid = false; } if (email != '') { var re = /^(([^<>()[\]\.,;:\s@\"]+(\.[^<>()[\]\.,;:\s@\"]+)*)|(\".+\"))@(([^<>()[\]\.,;:\s@\"]+\.)+[^<>()[\]\.,;:\s@\"]{2,})$/i; if (!re.test(email)) { $('#error_email_id').html('Please enter valid email address'); $valid = false; } } if ($valid) { var data = {'firstName' : first_name,'lastName' : last_name,'email' : email}; localStorage.setItem('chatUser', JSON.stringify(data)); $('#error_first_name').html(''); $('#first_name').val(''); $('#error_last_name').html(''); $('#last_name').val(''); $('#error_email_id').html(''); $('#email_id').val(''); 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