Performance Measurement with Lean, Agile and Green Considerations: An Interval-Valued Fuzzy TOPSIS Approach in Healthcare Industry

<!DOCTYPE html>    <html>  <head> <meta charset="utf-8" /> <title>Performance Measurement with Lean, Agile and Green Considerations: An Interval-Valued Fuzzy TOPSIS Approach in Healthcare Industry</title>  <link rel="shortcut icon" type="image/ico" href="./data/ijsom/coversheet/favicon.ico" />  <meta name="viewport" content="width=device-width, maximum-scale=1, initial-scale=1, user-scalable=0" />   <meta name="keywords" content="Performance measurement,lean manufacturing,agile manufacturing,green manufacturing,Fuzzy logic" /> <meta name="description" content="This study develops an integrated classic-interval-valued fuzzy TOPSIS approach to assess performance of different departments of a hospital. Although the concept of performance measurement has been discussed in previous studies, its concurrent integration with lean, agile, and green strategies is less investigated. Therefore, this research has been completed in three linked phases as follows. Firstly, the critical metrics of lean, agile, and green strategies are extracted from previous literature. Secondly, a fuzzy TOPSIS approach is developed to compare three departments of a hospital using the investigated metrics of previous phase. According to the obtained results of this phase, the eye, and emergency departments are the best and worst departments, respectively. Next, the obtained results are checked by an interval-valued fuzzy TOPSIS approach for further investigation in the third phase. Similarly, approving the previous results, eye department provides the best performance according to the second approach. As a contribution, this research showed that different MCDM techniques might provide a same result. Furthermore, the developed methodology can be applied to assess and compare the performance of different departments." /> <meta name="title" content="Performance Measurement with Lean, Agile and Green Considerations: An Interval-Valued Fuzzy TOPSIS Approach in Healthcare Industry" /> <meta name="googlebot" content="NOODP" /> <meta name="citation_title" content="Performance Measurement with Lean, Agile and Green Considerations: An Interval-Valued Fuzzy TOPSIS Approach in Healthcare Industry" /> <meta name="citation_author" content="Rahiminezhad Galankashi, Masoud" /> <meta name="citation_author_institution" content="Department of Industrial, Mechanical and Aerospace Engineering, Buein Zahra Technical University, Buein Zahra, Iran" /> <meta name="citation_author" content="Rahmani, Fatemeh" /> <meta name="citation_author_institution" content="Faculty of Industrial Engineering, University of Science and Technology of Mazandaran, Behshahr, Iran" /> <meta name="citation_author" content="Rahmani, Akram" /> <meta name="citation_author_institution" content="Technical and Vocational University, Kermanshah" /> <meta name="citation_author" content="Bozorgi-Amiri, Ali" /> <meta name="citation_author_institution" content="Associate Professor School of Industrial Engineering, College of Engineering, University of Tehran" /> <meta name="citation_author" content="Imani, Din Mohammad" /> <meta name="citation_author_institution" content="Iran University of Science and Technology" /> <meta name="citation_abstract" content="This study develops an integrated classic-interval-valued fuzzy TOPSIS approach to assess performance of different departments of a hospital. Although the concept of performance measurement has been discussed in previous studies, its concurrent integration with lean, agile, and green strategies is less investigated. Therefore, this research has been completed in three linked phases as follows. Firstly, the critical metrics of lean, agile, and green strategies are extracted from previous literature. Secondly, a fuzzy TOPSIS approach is developed to compare three departments of a hospital using the investigated metrics of previous phase. According to the obtained results of this phase, the eye, and emergency departments are the best and worst departments, respectively. Next, the obtained results are checked by an interval-valued fuzzy TOPSIS approach for further investigation in the third phase. Similarly, approving the previous results, eye department provides the best performance according to the second approach. As a contribution, this research showed that different MCDM techniques might provide a same result. Furthermore, the developed methodology can be applied to assess and compare the performance of different departments." /> <meta name="citation_id" content="2910" /> <meta name="citation_publication_date" content="2024/02/01" /> <meta name="citation_date" content="2024-02-01" /> <meta name="citation_journal_title" content="International Journal of Supply and Operations Management" /> <meta name="citation_issn" content="23831359" /> <meta name="citation_volume" content="11" /> <meta name="citation_issue" content="1" /> <meta name="citation_firstpage" content="114" /> <meta name="citation_lastpage" content="131" /> <meta name="citation_publisher" content="Kharazmi University" /> <meta name="citation_doi" content="10.22034/ijsom.2023.109689.2581" /> <meta name="DC.Identifier" content="10.22034/ijsom.2023.109689.2581" /> <meta name="citation_abstract_html_url" content="http://www.ijsom.com/article_2910.html" /> <meta name="citation_pdf_url" content="http://www.ijsom.com/article_2910_0368951a9bd5eff87c54d7ba3d18eddf.pdf" /> <meta name="DC.Title" content="Performance Measurement with Lean, Agile and Green Considerations: An Interval-Valued Fuzzy TOPSIS Approach in Healthcare Industry" /> <meta name="DC.Source" content="International Journal of Supply and Operations Management" /> <meta name="DC.Date" content="01/02/2024" /> <meta name="DC.Date.issued" content="2024-02-01" /> <meta name="DC.Format" content="application/pdf" /> <meta name="DC.Contributor" content="Rahiminezhad Galankashi, Masoud" /> <meta name="DC.Contributor" content="Rahmani, Fatemeh" /> <meta name="DC.Contributor" content="Rahmani, Akram" /> <meta name="DC.Contributor" content="Bozorgi-Amiri, Ali" /> <meta name="DC.Contributor" content="Imani, Din Mohammad" /> <meta name="og:title" content="Performance Measurement with Lean, Agile and Green Considerations: An Interval-Valued Fuzzy TOPSIS Approach in Healthcare Industry" /> <meta name="og:description" content="This study develops an integrated classic-interval-valued fuzzy TOPSIS approach to assess performance of different departments of a hospital. Although the concept of performance measurement has been discussed in previous studies, its concurrent integration with lean, agile, and green strategies is less investigated. Therefore, this research has been completed in three linked phases as follows. Firstly, the critical metrics of lean, agile, and green strategies are extracted from previous literature. Secondly, a fuzzy TOPSIS approach is developed to compare three departments of a hospital using the investigated metrics of previous phase. According to the obtained results of this phase, the eye, and emergency departments are the best and worst departments, respectively. Next, the obtained results are checked by an interval-valued fuzzy TOPSIS approach for further investigation in the third phase. Similarly, approving the previous results, eye department provides the best performance according to the second approach. As a contribution, this research showed that different MCDM techniques might provide a same result. 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class="padding-3"> <a href="./?_action=article&au=116330&_au=Masoud++Rahiminezhad+Galankashi">Masoud Rahiminezhad Galankashi</a> <sup><a href="mailto:masoud.rahiminejad@yahoo.com" data-toggle="tooltip" data-placement="bottom" title="Email to Corresponding Author"><i class="fa fa-envelope-o" ></i></a></sup> <sup><a href="#aff1" >1</a></sup> </li> <li class="padding-3"> <a href="./?_action=article&au=129594&_au=Fatemeh++Rahmani">Fatemeh Rahmani</a> <sup><a href="#aff2" >2</a></sup> </li> <li class="padding-3"> <a href="./?_action=article&au=129595&_au=Akram++Rahmani">Akram Rahmani</a> <sup><a href="#aff3" >3</a></sup> </li> <li class="padding-3"> <a href="./?_action=article&au=105889&_au=Ali++Bozorgi-Amiri">Ali Bozorgi-Amiri</a> <sup><a href="#aff4" >4</a></sup> </li> <li class="padding-3"> <a href="./?_action=article&au=129596&_au=Din+Mohammad++Imani">Din Mohammad Imani</a> <sup><a href="#aff5" >5</a></sup> </li> </ul> <p class="margin-bottom-3 ltr" id="aff1"> <sup>1</sup> Department of Industrial, Mechanical and Aerospace Engineering, Buein Zahra Technical University, Buein Zahra, Iran </p> <p class="margin-bottom-3 ltr" id="aff2"> <sup>2</sup> Faculty of Industrial Engineering, University of Science and Technology of Mazandaran, Behshahr, Iran </p> <p class="margin-bottom-3 ltr" id="aff3"> <sup>3</sup> Technical and Vocational University, Kermanshah </p> <p class="margin-bottom-3 ltr" id="aff4"> <sup>4</sup> Associate Professor School of Industrial Engineering, College of Engineering, University of Tehran </p> <p class="margin-bottom-3 ltr" id="aff5"> <sup>5</sup> Iran University of Science and Technology </p> <div class="margin-bottom-3 ltr" id="ar_doi" title="DOI"><i class="ai ai-doi size-25 text-orange"></i> <span dir="ltr"><a href="https://dx.doi.org/10.22034/ijsom.2023.109689.2581">10.22034/ijsom.2023.109689.2581</a></span></div> <p style="margin:12px -2px 0 -2px"><strong>Abstract</strong></p> <div class="padding_abstract justify ltr">This study develops an integrated classic-interval-valued fuzzy TOPSIS approach to assess performance of different departments of a hospital. Although the concept of performance measurement has been discussed in previous studies, its concurrent integration with lean, agile, and green strategies is less investigated. Therefore, this research has been completed in three linked phases as follows. Firstly, the critical metrics of lean, agile, and green strategies are extracted from previous literature. Secondly, a fuzzy TOPSIS approach is developed to compare three departments of a hospital using the investigated metrics of previous phase. According to the obtained results of this phase, the eye, and emergency departments are the best and worst departments, respectively. Next, the obtained results are checked by an interval-valued fuzzy TOPSIS approach for further investigation in the third phase. Similarly, approving the previous results, eye department provides the best performance according to the second approach.  As a contribution, this research showed that different MCDM techniques might provide a same result. Furthermore, the developed methodology can be applied to assess and compare the performance of different departments.</div> <p class="padding-0" style="margin:12px -2px 0 -2px"><strong>Keywords</strong></p> <ul class="block list-inline list-inline-seprator margin-bottom-6 ltr"> <li class="padding-3"> <a class="tag_a" href="./?_action=article&kw=105904&_kw=Performance+Measurement" >Performance Measurement</a> </li> <li class="padding-3"> <a class="tag_a" href="./?_action=article&kw=106416&_kw=Lean+Manufacturing" >Lean Manufacturing</a> </li> <li class="padding-3"> <a class="tag_a" href="./?_action=article&kw=106417&_kw=Agile+Manufacturing" >Agile Manufacturing</a> </li> <li class="padding-3"> <a class="tag_a" href="./?_action=article&kw=106418&_kw=Green+Manufacturing" >Green Manufacturing</a> </li> <li class="padding-3"> <a class="tag_a" href="./?_action=article&kw=6750&_kw=Fuzzy+Logic" >Fuzzy Logic</a> </li> </ul> </div> <hr> <div class="page_break"></div> <div class="panel"> <div class="panel-heading card-header"> <h4 class="panel-title "> <a data-toggle="collapse" data-parent="#accordions" href="#collapsesRef"><i class="fa fa-plus"></i> References</a> </h4> </div> <div id="collapsesRef" class="panel-collapse collapse"> <div class="panel-body justify"> <div class="padding-3 margin-top-3 ltr justify">Aazami, A., & Saidi-Mehrabad, M. 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(2024). Performance Measurement with Lean, Agile and Green Considerations: An Interval-Valued Fuzzy TOPSIS Approach in Healthcare Industry. <em>International Journal of Supply and Operations Management</em>, 11(1), 114-131. doi: 10.22034/ijsom.2023.109689.2581</p> </div> </div> </div> </div> <div id="cite-mla" class="modal fade" tabindex="-1" role="dialog" aria-labelledby="myModalLabel" aria-hidden="true"> <div class="modal-dialog"> <div class="modal-content">  <div class="modal-header"> <button type="button" class="close" data-dismiss="modal" aria-label="Close"><span aria-hidden="true">×</span></button> <h4 class="modal-title" id="myModalLabel">MLA</h4> </div>  <div class="modal-body"> <p>Masoud Rahiminezhad Galankashi; Fatemeh Rahmani; Akram Rahmani; Ali Bozorgi-Amiri; Din Mohammad Imani. "Performance Measurement with Lean, Agile and Green Considerations: An Interval-Valued Fuzzy TOPSIS Approach in Healthcare Industry". <em>International Journal of Supply and Operations Management</em>, 11, 1, 2024, 114-131. doi: 10.22034/ijsom.2023.109689.2581</p> </div> </div> </div> </div> <div id="cite-harvard" class="modal fade" tabindex="-1" role="dialog" aria-labelledby="myModalLabel" aria-hidden="true"> <div class="modal-dialog"> <div class="modal-content">  <div class="modal-header"> <button type="button" class="close" data-dismiss="modal" aria-label="Close"><span aria-hidden="true">×</span></button> <h4 class="modal-title" id="myModalLabel">HARVARD</h4> </div>  <div class="modal-body"> <p>Rahiminezhad Galankashi, M., Rahmani, F., Rahmani, A., Bozorgi-Amiri, A., Imani, D. (2024). 'Performance Measurement with Lean, Agile and Green Considerations: An Interval-Valued Fuzzy TOPSIS Approach in Healthcare Industry', <em>International Journal of Supply and Operations Management</em>, 11(1), pp. 114-131. doi: 10.22034/ijsom.2023.109689.2581</p> </div> </div> </div> </div> <div id="cite-vancouver" class="modal fade" tabindex="-1" role="dialog" aria-labelledby="myModalLabel" aria-hidden="true"> <div class="modal-dialog"> <div class="modal-content">  <div class="modal-header"> <button type="button" class="close" data-dismiss="modal" aria-label="Close"><span aria-hidden="true">×</span></button> <h4 class="modal-title" id="myModalLabel">VANCOUVER</h4> </div>  <div class="modal-body"> <p>Rahiminezhad Galankashi, M., Rahmani, F., Rahmani, A., Bozorgi-Amiri, A., Imani, D. Performance Measurement with Lean, Agile and Green Considerations: An Interval-Valued Fuzzy TOPSIS Approach in Healthcare Industry. <em>International Journal of Supply and Operations Management</em>, 2024; 11(1): 114-131. doi: 10.22034/ijsom.2023.109689.2581</p> </div> </div> </div> </div> </div> </div>   <section class="alternate padding-xxs"> </section>   <div class="container"> <footer id="footer"> <div class="scrollup" id="scroll" href="#"><span></span></div> <div class="row"> <div class="col-md-2">  <h4 class="">Explore Journal</h4> <ul class="footer-links list-unstyled"> <li id="fli_home"><a href="./">Home</a></li> <li id="fli_about"><a href="./journal/about">About Journal</a></li> <li id="fli_Edb"><a href="./journal/editorial.board">Editorial Board</a></li> <li id="fli_submit"><a href="./author">Submit Manuscript</a></li> <li id="fli_contactus"><a href="./journal/contact.us">Contact Us</a></li> <li id="fli_glossary"><a href="./journal/glossary">Glossary</a></li> <li id="fli_order_hrdj"><a href="./journal/subscription.form">Hard Copy Subscription</a></li> <li id="fli_sitemap"><a href="./sitemap.xml?usr">Sitemap</a></li> </ul>  </div> <div class="col-md-3">  <h4 class="">Latest News</h4> <ul class="footer-posts list-unstyled"> <li> <a href="./news?newsCode=173">SD of ISC: Sustainable Development of Intelligent Supply Chains based on Trends and Future Directions: Application of Novel Solution Techniques</a> <small class="ltr">2023-03-05</small> </li> </ul>  </div> <div class="col-md-3">  <div><p><a title="Linkedin" href="http://www.linkedin.com/company/ijsom?trk=eml-cp_mktg-btn-welcome-20120607%2F"><img src="images/linkedin.jpg" alt="linkedin" /></a></p></div>  </div> <div class="col-md-4">  <h4 class="">Newsletter Subscription</h4> <p>Subscribe to the journal newsletter and receive the latest news and updates</p> <form class="validate" action="" method="post" data-success="Subscription saved successfully." data-toastr-position="bottom-right"> <input type="hidden" name="_token" value="15663a31c3bd45b08cf97f1f50c972b739997369c617fd14"/> <div class="input-group"> <span class="input-group-addon"><i class="fa fa-envelope"></i></span> <input type="email" id="email" name="email" required="required" class="form-control required sbs_email" placeholder="Enter your Email" oninvalid="this.setCustomValidity('Enter a valid email address.')" oninput="this.setCustomValidity('')"> <span class="input-group-btn"> <button class="btn btn-primary mybtn" type="submit">Subscribe</button> </span> </div> </form>   <div class="margin-top-20"> <a class="noborder" href="" target="_blank" class="social-icon social-icon-border social-facebook pull-left block" data-toggle="tooltip" data-placement="top" title="Facebook"> <i class="fa fa-facebook-square" aria-hidden="true"></i> </a> <a class="noborder" href="" target="_blank" class="social-icon social-icon-border social-facebook pull-left block" data-toggle="tooltip" data-placement="top" title="Twitter"> <i class="fa fa-twitter-square" aria-hidden="true"></i> </a> <a class="noborder" href="" target="_blank" class="social-icon social-icon-border social-facebook pull-left block" data-toggle="tooltip" data-placement="top" title="Linkedin"> <i class="fa fa-linkedin-square" aria-hidden="true"></i> </a> <a class="noborder" href="./ju.rss" class="social-icon social-icon-border social-rss pull-left block" data-toggle="tooltip" data-placement="top" title="Rss"><i class="fa fa-rss-square" aria-hidden="true"></i></a> </div> </div> </div> <div class="copyright" style="position: relative"> <ul class="nomargin list-inline mobile-block"> <li>© Journal Management System. <span id='sp_crt'>Powered by <a target='_blank' href='https://www.sinaweb.net/'>Sinaweb</a></span></li> </ul> </div> </footer> </div>  </div>   <a href="#" id="toTop_old"></a>  <div id="preloader"> <div class="inner"> <span class="loader"></span> </div> </div>  <script type="text/javascript">var plugin_path = './themes/base/front/assets/plugins/';</script> <script type="text/javascript" src="./themes/base/front/assets/js/scripts.js?v=0.02"></script>   <script type="text/javascript"> $('ul.nav li.dropdown').hover(function() { if (window.matchMedia('(max-width: 767px)').matches) return; 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Performance Measurement with Lean, Agile and Green Considerations: An Interval-Valued Fuzzy TOPSIS Approach in Healthcare Industry