Making AI fit for purpose

<!DOCTYPE HTML> <html lang="en-AU"> <head> <meta charset="UTF-8"/> <title>Making AI fit for purpose</title> <meta name="keywords" content="INNOVATION"/> <meta name="description" content="Read about the 8 key principles that underpin the federal government’s ethical AI framework. "/> <meta name="template" content="page-article"/> <meta name="viewport" content="width=device-width, initial-scale=1"/> <link rel="canonical" href="https://www.commbank.com.au/business/brighter-perspectives/key-principles-ethical-ai-framework.html"/>  <meta property="og:title" content="Making AI fit for purpose"/> <meta property="og:type" content="article"/> <meta property="og:url" content="https://www.commbank.com.au/business/brighter-perspectives/key-principles-ethical-ai-framework.html"/> <meta property="og:description" content="Read about the 8 key principles that underpin the federal government’s ethical AI framework. "/> <meta property="og:image" content="https://www.commbank.com.au/content/dam/commbank-assets/articles/2021-08/AI-Technology_standard.jpg"/> <meta name="search title" content="Making AI fit for purpose"/> <meta name="category" content="Articles"/> <script type="text/javascript"> window.dataLayer = window.dataLayer || []; window.dataLayer.push({ event: 'content_landing', eventInfo: { title: 'Making AI fit for purpose', url: window.location.href.replace(location.search, ''), description: 'Read about the 8 key principles that underpin the federal government’s ethical AI framework. ' } }); </script> <script src="/etc/clientlibs/commbank-plugins/clientlib-adobedatalayer.min.d633e74a23cedd65eeb0068c68efa792.js"></script> <script src="/etc/clientlibs/commbank-plugins/commbankaep-launch.min.c2d46bfd3ffa690627674793ed9643c4.js"></script> <script type="text/javascript" src='' async></script> <script type="text/javascript" src="https://assets.commbank.com.au/s7viewers/libs/responsive_image.js"></script> <link rel="stylesheet" href="/etc.clientlibs/cba/commbank/clientlibs/clientlib-main.min.68bad3f9548bef9ce49e3cc58089de80.css" type="text/css"> <link rel="stylesheet" href="/etc.clientlibs/cba/commbank/clientlibs/clientlib-core.min.2f966cda376a210069a1a52d94851b50.css" type="text/css"> </head> <body class="coreV3page page basicpage" id="coreV3page-4ac588ba6b"> <script src="/etc.clientlibs/clientlibs/granite/jquery.min.f65891607efbe75b84a8031849cec6c7.js"></script> <script src="/etc.clientlibs/clientlibs/granite/utils.min.308082b4c347f4fec37ffef277d39d0e.js"></script> <script src="/etc.clientlibs/clientlibs/granite/jquery/granite.min.d9075d4175ab7b0e3ccf4305a4089645.js"></script> <script src="/etc.clientlibs/foundation/clientlibs/jquery.min.dd9b395c741ce2784096e26619e14910.js"></script> <script src="/etc.clientlibs/foundation/clientlibs/shared.min.e9d9a3990d7779c2e8e3361187f3d36b.js"></script> <script src="/etc.clientlibs/cq/personalization/clientlib/underscore.min.3912d604e186dae4cc31e5f65dea7ef8.js"></script> <script src="/etc.clientlibs/cq/personalization/clientlib/personalization/kernel.min.9e8427716b165d1dcec0aa9218e1c66d.js"></script> <script type="text/javascript"> $CQ(function() { CQ_Analytics.SegmentMgr.loadSegments("\/etc\/segmentation"); CQ_Analytics.ClientContextUtils.init("\/etc\/clientcontext\/default", "\/content\/commbank\u002Dneo\/business\/brighter\u002Dperspectives\/key\u002Dprinciples\u002Dethical\u002Dai\u002Dframework"); }); </script> <div class="skip-links-module"> <span class="visuallyhidden" id="skip-default-focus" tabindex="-1"></span> <a class="skip-to-links" data-tracker-type="link" data-target="#skipmaincontent" id="skip-maincontent" href="#skipmaincontent"><span class="focus-box"><span class="border-box">Skip to main content</span></span></a> <a class="skip-to-links" data-tracker-type="link" data-target="#skiplogon" id="skip-logon" href="#skiplogon"><span class="focus-box"><span class="border-box">Skip to log on</span></span></a> <a class="skip-to-links" data-tracker-type="link" data-target="#skipsearch" id="skip-search" href="#skipsearch"><span class="focus-box"><span class="border-box">Skip to search</span></span></a> <a class="skip-to-links" id="skip-accessibility"><span class="focus-box"><span class="border-box">Accessibility at CommBank</span></span></a> </div> <div class="experiencefragment-header experiencefragment"> <div id="experiencefragment-88f82b072d" class="cmp-experiencefragment cmp-experiencefragment--header"> <div> <div class="commbank-header">     <div class="commbank-header-module article-header-module"> <div class="article-header"> <ul> <a role="button" href="#" aria-label="main Menu" data-tracker-type="iatopnavigationgloba" datacollection-tracker-type="menu-open" data-tracker-locationid="mv_burger" class="hamburger-menu-icon"> <li class="icon-menu" role="presentation"></li> </a> <li class="commbank-logo"> <a href="https://www.commbank.com.au/?ei=mv_cbalogo" data-tracker-type="header-logo"> <img src="https://www.commbank.com.au/content/dam/commbank/commBank-logo.svg" alt="CommBank homepage"/> </a> </li> <li class="article-title"> <h2><a href="#" data-tracker-type="header-title">Brighter Perspectives</a></h2> </li> <li class="commbank-header-search-box"> <a href="#" role="button" data-toggle-search aria-label="search" data-tracker-locationid="mv_search" data-tracker-type="iatopnavigationgloba" datacollection-tracker-type="search-open" class="commbank-header-search-input" id="skipsearch"> <span class="icon-search" role="presentation"></span> </a> </li> </ul> </div> <ul class="commbank-list"> <li> <a href="/business/brighter-perspectives.html?ei=header-brighter-perspectives" data-tracker-type="header-menu"></a> </li> </ul> </div>  <div id="hamDialog" role="dialog" aria-label="Open Navigation Menu" style="z-index: 999"> <div id="hamModal" style="display:none"> <div class="hamburger-menu"> <div class="hamburger-menu-list"> <ul> <li class="active"> <a href="/business/brighter-perspectives.html?ei=header-brighter-perspectives" data-tracker-type="header-menu"></a> </li> </ul> </div> </div> <div class="icon-cross-div"> <a role="button" href="#" aria-label="Close Navigation menu" data-tracker-locationid="mv_burger-close" datacollection-tracker-type="menu-close" data-tracker-type="iatopnavigationgloba" id="ham-icon-cross"> <span class="icon-cross" role="presentation"> </span> </a> </div> </div> </div>    <div role="dialog" aria-labelledby="dialog-label" id="dialog1" aria-modal="true" style="z-index: 999"> <div id="searchModal" class="header-modal" style="display:none"> <div id="dialog-label" class="sr-only">CommBank Search. Dialog start.</div>  <div class="modal-content"> <a href="#" class="header-search-back-button" data-tracker-locationid="mv_search_back" datacollection-tracker-type="search-back" data-tracker-type="iatopnavigationgloba"> <input type="image" src="/content/dam/commbank/back-arrow.svg" alt="back" class="header-search-back"/></input></a> <label class="sr-only" for="header-search-input-box">Search CommBank. Start typing…</label> <div class="header-search-input-wrapper"> <input class="header-search-input" id="header-search-input-box" placeholder="Start typing..." type="text" autocomplete="off" header-search-domain="https://www.commbank.com.au"/> <input type="image" src="/content/dam/commbank/close-icon.svg" alt="Clear search term" class="header-search-close"/></input> </div> </div>  <div class="header-search-result-wrapper"> <div class="header-search-result-inner"></div> </div>   <div class="header-popular-wrapper"> <div class="popular-search-category"> <h3>Popular searches</h3> </div> <ul class="popular-search-title"> <li> <a aria-label="Popular searches;Travel insurance" href="https://www.commbank.com.au/travel/travel-insurance.html?ei=mv_search-pop1"> <p>Travel insurance</p> <span class="hc2-icon-arrow-right"></span> </a> </li> <li> <a aria-label="Foreign exchange calculator" href="https://www.commbank.com.au/international/foreign-exchange-calculator.html?ei=mv_search-pop2"> <p>Foreign exchange calculator</p> <span class="hc2-icon-arrow-right"></span> </a> </li> <li> <a aria-label="Discharge/ Refinance authority form" href="https://www.commbank.com.au/digital/home-loan-forms/mortgage-discharge/start?ei=glo-search-pop3"> <p>Discharge/ Refinance authority form</p> <span class="hc2-icon-arrow-right"></span> </a> </li> <li> <a aria-label="Activate a CommBank card" href="https://www.commbank.com.au/support/how-do-i-activate-my-commbank-card.html?ei=mv_search-pop4"> <p>Activate a CommBank card</p> <span class="hc2-icon-arrow-right"></span> </a> </li> <li> <a aria-label="Cardless cash" href="https://www.commbank.com.au/digital-banking/cardless-cash.html?ei=mv_search-pop5"> <p>Cardless cash</p> <span class="hc2-icon-arrow-right"></span> </a> </li> <li> <a aria-label="Interest rates & fees" href="https://www.commbank.com.au/products/interest-rates-and-fees.html?ei=mv_search-pop6"> <p>Interest rates & fees</p> <span class="hc2-icon-arrow-right"></span> </a> </li> </ul> </div>  <div class="header-help-section-wrapper"> <div class="help"> <div class="we-can-help-module standard-spacing "> <ul class="items-3"> <li> <a title="Help & support" href="https://www.commbank.com.au/support.html?ei=mv_search-support" data-tracker-type="help" data-tracker_ei="default_0_1" data-tracker-id="default_0_1"> <img alt=" " src="/content/dam/commbank-assets/pictograms/ds_pictogram_support2.svg" aria-hidden="true"/> <div class="content"> <p class="h3 para">Help & support</p> </div> </a> </li> <li> <a title="Locate us" href="https://www.commbank.com.au/digital/locate-us/?ei=mv_search-locate" data-tracker-type="help" data-tracker_ei="default_0_2" data-tracker-id="default_0_2"> <img alt=" " src="/content/dam/commbank-assets/pictograms/branch_pictograms.svg" aria-hidden="true"/> <div class="content"> <p class="h3 para">Locate us</p> </div> </a> </li> <li> <a title="Contact us" href="https://www.commbank.com.au/support/contact-us.html?ei=mv_search-contact" data-tracker-type="help" data-tracker_ei="default_0_3" data-tracker-id="default_0_3"> <img alt=" " src="/content/dam/commbank-assets/pictograms/mobile_call_us_pictograms.svg" aria-hidden="true"/> <div class="content"> <p class="h3 para">Contact us</p> </div> </a> </li> </ul> </div> </div> </div> </div> </div>  </div> </div> </div> </div> <div class="root rootcontainer responsivegrid"><div id="skipmaincontent" class="container-fluid app honeycomb articleV2-module"> <div class="aem-Grid aem-Grid--12 aem-Grid--default--12 "> <div class="container responsivegrid articleV2-module-banner aem-GridColumn aem-GridColumn--default--12"> <div id="container-4181052abf" class="cmp-container"> <div class="article-module-banner"><div class="container content-breadcrumb"> </div> <div class="article-new-banner"> <h1 class="heading">Making AI fit for purpose </h1> <div class="article-description"> <p>If you’re looking to use artificial intelligence and include it in your governance processes, this ethical framework is a good guide.</p> </div> <p class="article-upload-date">12 August 2021</p> <div class="article-banner-image"> <img src="/content/dam/commbank-assets/articles/2021-08/AI-Technology_standard.jpg" alt=" " aria-hidden="true"/> </div> </div> </div> <div class="experiencefragment"> <div id="experiencefragment-0a0fbd9352" class="cmp-experiencefragment cmp-experiencefragment--social-share"> <div> <div role="social links" aria-labelledby="socialLinks" class="social-sharing"> <ul class="socialLinks"> <li data-tracker-type="button"> <a class="icon-wrapper" href="https://twitter.com/intent/tweet?url=https://www.commbank.com.au/business/brighter-perspectives/key-principles-ethical-ai-framework.html&text=Making%20AI%20fit%20for%20purpose" title="Share on twitter" target="_blank" data-tracker-type="link" data-tracker-locationid="twitter"> <img src="/content/dam/commbank-assets/pictograms/social/socialX20.svg" alt="" aria-hidden="true"/> </a> </li> <li data-tracker-type="button"> <a class="icon-wrapper" href="https://www.facebook.com/sharer/sharer.php?u=https://www.commbank.com.au/business/brighter-perspectives/key-principles-ethical-ai-framework.html" title="Share on Facebook" target="_blank" data-tracker-type="link" data-tracker-locationid="facebook"> <img src="/content/dam/commbank-assets/pictograms/social/socialFacebook20.svg" alt="" aria-hidden="true"/> </a> </li> <li data-tracker-type="button"> <a class="icon-wrapper" href="https://www.linkedin.com/sharing/share-offsite/?url=https://www.commbank.com.au/business/brighter-perspectives/key-principles-ethical-ai-framework.html" title="Share on LinkedIn" target="_blank" data-tracker-type="link" data-tracker-locationid="linkedin"> <img src="/content/dam/commbank-assets/pictograms/social/socialLinkedin20.svg" alt="" aria-hidden="true"/> </a> </li> <li data-tracker-type="button"> <a class="icon-wrapper" href="mailto:?body=Hi,%20I%20found%20this%20article%20which%20you%20might%20find%20interesting%0Ahttps://www.commbank.com.au/business/brighter-perspectives/key-principles-ethical-ai-framework.html&subject=Making%20AI%20fit%20for%20purpose" title="Share via Email" target="_blank" data-tracker-type="link" data-tracker-locationid="email"> <img src="/content/dam/commbank-assets/pictograms/social/Email_Icon.svg" alt="" aria-hidden="true"/> </a> </li> </ul> </div> </div> </div> </div> </div> </div> <main class="container responsivegrid articleV2-module-body aem-GridColumn aem-GridColumn--default--12"> <div id="container-17a6d30cf2" class="cmp-container"> <div class="article-text text"> <div id="article-text-7025b5b3f3" class="cmp-text"> <p>The federal government aims to make Australia a global leader in responsible and inclusive artificial intelligence (AI). A key tenet of the sound use of AI is ensuring it is ethical. To help businesses meet this requirement, the government has created a voluntary AI Ethics Framework to guide responsible design, development and implementation.</p> </div> </div> <div class="article-text text"> <div id="article-text-b2ce0e3169" class="cmp-text"> <p>Responsible application of AI is something the Bank is committed to as it continues to enhance its technical capabilities. To that end, we recently participated in a government-led pilot program to test its ethical AI framework, along with several other large Australian businesses.</p> <p>The framework encompasses eight key principles:</p> <ol> <li><b>Human, societal and environmental wellbeing: </b>AI systems should benefit individuals, society and the environment</li> <li><b>Human-centred values: </b>AI systems should respect human rights, diversity, and the autonomy of individuals</li> <li><b>Fairness: </b>AI systems should be inclusive and accessible, and should not involve or result in unfair discrimination against individuals, communities or groups</li> <li><b>Privacy protection and security: </b>AI systems should respect and uphold privacy rights and data protection, and ensure the security of data</li> <li><b>Reliability and safety: </b>AI systems should reliably operate in accordance with their intended purpose</li> <li><b>Transparency and explainability:</b> There should be transparency and responsible disclosure so people can understand when they are being significantly impacted by AI, and can find out when an AI system is engaging with them</li> <li><b>Contestability: </b>When an AI system significantly impacts a person, community, group or environment, there should be a timely process to allow people to challenge the use or outcomes of the AI system</li> <li><b>Accountability: </b>People responsible for the different phases of the AI system lifecycle should be identifiable and accountable for the outcomes of the AI systems, and human oversight of AI systems should be enabled.<sup>1</sup></li> </ol> <p>CommBank Chief Decision Scientist, Dan Jermyn, says the government’s principles are important because they specifically call out concepts such as fairness, transparency and explainability, which can be overlooked when developing complex AI systems.</p> <blockquote>“Our organisation is committed to using technology, data and AI safely and with the right controls in place to help improve our customers’ financial wellbeing,” Jermyn <a>said</a>.</blockquote> <p>CommBank uses AI to power its Customer Engagement Engine: a system that analyses data in order to personalise the way that the bank manages its communication with customers, and learns from every interaction. </p> <p>That learning helps to continually improve the customer experience, and provide enhanced products and services. The constant testing and experimentation that happens in the background is just one of the ways we ensure our application of AI adheres to best practice.</p> <p>“Our well-established processes and governance, including around data safety and security, help CommBank to apply AI safely and with the right accountabilities,” said Jermyn. “[The pilot program] was a good opportunity to share general learnings and experiences about AI, as well as identify opportunities for potential industry improvements.”</p> <p>The government said pilot participants all agreed that pressure for AI to be ethically designed and deployed will grow, fuelled by public pressure and government or regulator policies.</p> <p>Other key learnings from the pilot program included:<sup>2</sup><br /> </p> <ul> <li>That the responsibilities of AI purchasers differed from AI developers, i.e. businesses buying AI solutions recognised they could not outsource their accountability for AI ethics. To meet those principles they relied on internal due diligence and information from their vendors –information on how the model makes decisions; on the data it has been trained on to minimise risk of bias; and to understand the limitations of the model across a range of applications.</li> <li>Developers of AI found it challenging to manage the ethical impacts that occur after they sell their AI system and no longer control its deployment.</li> <li>Where systems are not appropriate for the application intended by the purchaser, both parties (developer and purchaser) should consider getting the AI system re-designed.</li> <li>With regard to staff, businesses need to raise awareness of AI ethics and educate about the benefits of implementing AI ethics for the company and its customers.</li> <li>Improve governance processes – include AI applications in risk assessment processes and data governance.</li> <li>Businesses also found that some principles were more challenging to practically implement. Principles such as fairness, for instance, can be harder to judge and measure.</li> </ul> <p>More information on CommBank’s participation in the pilot program can be found <a href="/articles/newsroom/2021/07/dan-jermyn-artificial-intelligence.html?ei=tl_dan-jermyn" data-tracker-type="richtext" dtmtracker="@@@@@@">here</a>. </p> </div> </div> <div class="article-text text"> </div> <div class="experiencefragment"> <div id="experiencefragment-77b53806e8" class="cmp-experiencefragment cmp-experiencefragment--foresight-article-cta"> <div> <div class="article-cta"> <div class="article-cta-section cta-top-divider"> <div class="cta-image"> <div> <img src="https://assets.commbank.com.au/is/image/commbank/G-1837427894?$Responsive_Align_Center_Top$&cropN=0,0,0.75,1&bgColor=255,255,255" alt=" " aria-hidden="true" data-src="https://assets.commbank.com.au/is/image/commbank/G-1837427894?$Responsive_Align_Center_Top$&cropN=0,0,0.75,1&bgColor=255,255,255"/> </div> </div> <div class="cta-wrapper"> <h5 class="heading"><h3><b>Spark brighter ideas</b></h3> </h5> <p>Get the latest research, actionable insights and expert views on the big issues facing businesses.</p> <div class="cta-button-wrapper"> <p><a aria-label="Brighter Perspectives" href="/business/brighter-perspectives.html" class="button_primary" data-fl-countingmethod="select" data-fl-event="select" data-tracker-locationid="cta_brighter-perspectives" data-tracker-type="button" data-tracker_ei="default_0_1" data-tracker-id="default_0_1">Brighter Perspectives</a></p> </div> </div> </div> </div> <div class="htmlcomp">   <div class="textHTML"> <style> @media (min-width: 1139px) { .articleV2-module-body>div.cmp-container, .honeycomb .articleV2-module-body>div.cmp-container, .honeycomb .articleV2-module-lower-section>div.cmp-container { width: 55rem; } } @media (max-width: 767px) { div.cmp-container { width: 90% !important; } } @media (min-width: 768px) { .related-articles .related-article-section ul li .image-content img { max-width: 210px; } } @media (max-width: 977px) { div.cmp-container { width: 90% !important; } } @media (max-width: 1139px) { div.cmp-container { width: 90% !important; } } .article-module-banner .article-new-banner, .honeycomb .article-module-banner .article-new-banner { padding-top: 80px; } .honeycomb .article-text .h2, .honeycomb .article-text h2, .honeycomb .article-text h2 b { font-weight: normal; } .article-module-banner .article-new-banner, .honeycomb .article-module-banner .article-new-banner { width: auto; padding-left:0; padding-right:0 } .commbank-header-module.article-header-module .commbank-list { display: none; } a.hamburger-menu-icon { display: none !important; } .article-cta .article-cta-section .cta-wrapper .cta-button-wrapper>p, .honeycomb .article-cta .article-cta-section .cta-wrapper .cta-button-wrapper>p { margin-bottom: 0; } .article-cta .article-cta-section .cta-wrapper h5.heading, .honeycomb .article-cta .article-cta-section .cta-wrapper h5.heading { display: none; } .article-cta .article-cta-section .cta-wrapper p, .honeycomb .article-cta .article-cta-section .cta-wrapper p { margin-bottom: 12px; } .article-tag-list { background-image: url(/content/dam/commbank-assets/pictograms/pictogram-online64.svg); background-repeat: no-repeat; display: inline-block !important; height: 40px; background-size: 40px; padding-left: 35px; background-position: -5px -2px; } .articleV2-module-body>div.cmp-container .article-lookup .article-tag-list p, .honeycomb .articleV2-module-body>div.cmp-container .article-lookup .article-tag-list p{ display: inline; } .articleV2-module-body>div.cmp-container .article-lookup .article-tag-list ul li, .articleV2-module-body>div.cmp-container .article-lookup .article-tag-list ul li { display: inline-block; } </style> </div></div> <div class="htmlcomp">   <div class="textHTML"> <style> img.\35 0split-imageicon{ width: 40px } .article-cards-tag { background-image: url(/content/dam/commbank-assets/pictograms/pictogram-online64.svg); background-repeat: no-repeat; display: inline-block; height: 30px; background-size: 35px; padding-left: 35px; background-position: 0 -2px; } </style> </div></div> </div> </div> </div> <div class="article-lookup"> <div class="article-tag-list"> <p><strong></strong></p> <ul> <li><a href="/business/brighter-perspectives/results.html?tagName=commbank-category:articles/brighter-perspectives/innovation">INNOVATION</a></li> </ul> </div> </div> <div class="experiencefragment"> <div id="experiencefragment-2764e83ba2" class="cmp-experiencefragment cmp-experiencefragment--related-articles"> <div> <div class="related-articles"> <div class="related-article-section"> <h3><h2><span style="font-weight: normal;">Read more CommBank perspectives</span></h2> </h3> <div class="article-description"> <p></p> </div> <ul> <a href="/business/brighter-perspectives/challenges-developing-critical-minerals-strategy.html" aria-label="Australian challenges and opportunities in developing a critical minerals strategy" data-tracker-locationid="Australian challenges and opportunities in developing a critical minerals strategy-loc-0" data-tracker-type="link" target="_blank"> <li> <div class="text-content"> <h4> Australian challenges and opportunities in developing a critical minerals strategy </h4> <p> Australia holds vast critical minerals, but investment is needed to expand downstream and secure stable, resilient supply chains. </p> </div> <div class="image-content"> <img src="https://assets.commbank.com.au/is/image/commbank/brighter-critical-minerals-hero:Large" alt="" aria-hidden="true"/> </div> </li> </a> <a href="/business/brighter-perspectives/mandatory-climate-reporting.html" aria-label="Mandatory climate reporting" data-tracker-locationid="Mandatory climate reporting-loc-1" data-tracker-type="link" target="_blank"> <li> <div class="text-content"> <h4> Mandatory climate reporting </h4> <p> Prepare your business for mandatory climate reporting in 2025. Learn about the risks and opportunities, access sustainable finance, and lead. </p> </div> <div class="image-content"> <img src="https://assets.commbank.com.au/is/image/commbank/mandatory-climate-reporting:Large" alt="" aria-hidden="true"/> </div> </li> </a> <a href="/business/brighter-perspectives/cyber-threat-modelling.html" aria-label="Proactive cybersecurity: unlocking the potential of threat modelling" data-tracker-locationid="Proactive cybersecurity: unlocking the potential of threat modelling-loc-2" data-tracker-type="link" target="_blank"> <li> <div class="text-content"> <h4> Proactive cybersecurity: unlocking the potential of threat modelling </h4> <p> Strengthen cyber resilience with proactive threat modelling to identify vulnerabilities and stay ahead of evolving cyber threats. </p> </div> <div class="image-content"> <img src="https://assets.commbank.com.au/is/image/commbank/cyber-hero:Large" alt="" aria-hidden="true"/> </div> </li> </a> <a href="/business/brighter-perspectives/collaboration-is-our-best-defence-against-scammers.html" aria-label="Collaboration is our best defence against scammers" data-tracker-locationid="Collaboration is our best defence against scammers-loc-3" data-tracker-type="link" target="_blank"> </a> </ul> </div> </div> </div> </div> </div> </div> </main> <div class="container responsivegrid articleV2-module-lower-section aem-GridColumn aem-GridColumn--default--12"> <div id="container-1b6fde3cb7" class="cmp-container"> <div class="column"> <div class="column-module no-vertical-divider">  <div class="column-combo standard-spacing one-column ">  <div class="header-section"> <h2>Things you should know </h2> </div> <div class="content-section"> <ul class="item-section"> <li class="item"> <div class="item-inner"> <p><sup>1 </sup><a data-tracker-type="richtext" dtmtracker="@@@@@@" href="https://www.industry.gov.au/data-and-publications/australias-artificial-intelligence-ethics-framework" target="_blank">https://www.industry.gov.au/data-and-publications/australias-artificial-intelligence-ethics-framework</a></p> <p><sup>2 </sup><a data-tracker-type="richtext" dtmtracker="@@@@@@" href="https://www.industry.gov.au/data-and-publications/australias-artificial-intelligence-ethics-framework/testing-the-ai-ethics-principles" target="_blank">https://www.industry.gov.au/data-and-publications/australias-artificial-intelligence-ethics-framework/testing-the-ai-ethics-principles</a></p> <p>This article is intended to provide general information of an educational nature only. It does not have regard to the financial situation or needs of any reader and must not be relied upon as financial product advice. You should consider seeking independent financial advice before making any decision based on this information. The information in this article and any opinions, conclusions or recommendations are reasonably held or made, based on the information available at the time of its publication but no representation or warranty, either expressed or implied, is made or provided as to the accuracy, reliability or completeness of any statement made in this article. Commonwealth Bank of Australia ABN 48 123 123 124. AFSL and Australian Credit Licence 234945.</p> <p>The links within this article will bring you to a third party website, owned and operated by an independent party over which CBA has no control ("3rd Party Website"). Any link you make to or from the 3rd Party Website will be at your own risk. Any use of the 3rd Party Website will be subject to and any information you provide will be governed by the terms of the 3rd Party Website, including those relating to confidentiality, data privacy and security.</p> </div> </li> </ul> </div> </div> </div> </div> </div> </div> </div> </div> </div> <div class="experiencefragment-footer experiencefragment"> <div id="experiencefragment-90f65821d3" class="cmp-experiencefragment cmp-experiencefragment--footer"> <div> <div class="footer"><footer class="footer-module"> <div class="footer-container-fluid"> <div class="footer-container"> <a class="scroll-to-top" id="scrollTrigger" role="button" href="javascript:void(0);" data-tracker-locationid="Back-to-top" data-tracker-type="button" data-tracker_ei="default_0_1" data-tracker-id="default_0_1"> <span class="visually-hidden">Back to top</span> <i class="hc-icon-arrow-up" aria-hidden="true"></i> </a> <div> <h2>About us</h2> <ul> <li><a href="https://www.commbank.com.au/about-us.html?ei=CB-footer_about-commbank" data-tracker-type="sitemapLinks" data-tracker_ei="default_0_1" data-tracker-id="default_0_1">About CommBank</a></li> <li><a href="https://www.commbank.com.au/about-us/our-company.html?ei=CB-footer_who-we-are" data-tracker-type="sitemapLinks" data-tracker_ei="default_0_2" data-tracker-id="default_0_2">Our company</a></li> <li><a href="https://www.commbank.com.au/sustainability.html?ei=CB-footer_sustainability" data-tracker-type="sitemapLinks" data-tracker_ei="default_0_3" data-tracker-id="default_0_3">Sustainability</a></li> <li><a href="https://www.commbank.com.au/about-us/investors.html?ei=CB-footer_investors" data-tracker-type="sitemapLinks" data-tracker_ei="default_0_4" data-tracker-id="default_0_4">Investors</a></li> <li><a href="https://www.commbank.com.au/newsroom.html?ei=CB-footer_newsroom" data-tracker-type="sitemapLinks" data-tracker_ei="default_0_5" data-tracker-id="default_0_5">Newsroom</a></li> <li><a href="https://www.commbank.com.au/about-us/careers.html?ei=CB-footer_careers" data-tracker-type="sitemapLinks" data-tracker_ei="default_0_6" data-tracker-id="default_0_6">Careers</a></li> </ul> <h2>Follow us</h2> <ul> <li><a href="https://twitter.com/commbank" data-tracker-id="default_0_1" data-tracker-type="socialLinks" data-tracker_ei="default_0_1" target="_blank"><img src="https://www.commbank.com.au/content/dam/commbank-assets/pictograms/social/socialX20.svg" aria-hidden="true"/>X</a></li> <li><a href="https://www.facebook.com/commonwealthbank" data-tracker-id="default_0_2" data-tracker-type="socialLinks" data-tracker_ei="default_0_2" target="_blank"><img src="https://www.commbank.com.au/content/dam/commbank/neo/images/icons/FaceBook.svg" aria-hidden="true"/>Facebook</a></li> <li><a href="https://www.linkedin.com/company/commonwealthbank" data-tracker-id="default_0_3" data-tracker-type="socialLinks" data-tracker_ei="default_0_3" target="_blank"><img src="https://www.commbank.com.au/content/dam/commbank/neo/images/icons/LinkedIn.svg" aria-hidden="true"/>LinkedIn</a></li> <li><a href="https://www.youtube.com/c/commbank" data-tracker-id="default_0_4" data-tracker-type="socialLinks" data-tracker_ei="default_0_4" target="_blank"><img src="https://www.commbank.com.au/content/dam/commbank/neo/images/icons/YouTube.svg" aria-hidden="true"/>YouTube</a></li> <li><a href="http://instagram.com/commbank" data-tracker-id="default_0_5" data-tracker-type="socialLinks" data-tracker_ei="default_0_5" target="_blank"><img src="https://www.commbank.com.au/content/dam/commbank/neo/images/icons/Instagram.svg" aria-hidden="true"/>Instagram</a></li> </ul> </div> </div> </div> <div class="footer-container-fluid"> <div class="footer-container policy"> <ul> <li><a href="https://www.commbank.com.au/about-us/accessibility.html?ei=CB-footer_accessibility" data-tracker-type="policyLinks" data-tracker_ei="default_0_1" data-tracker-id="default_0_1">Accessibility</a></li> <li><a href="https://www.commbank.com.au/important-info.html?ei=CB-footer_important-info" data-tracker-type="policyLinks" data-tracker_ei="default_0_2" data-tracker-id="default_0_2">Important information</a></li> <li><a href="https://www.commbank.com.au/support/privacy.html?ei=CB-footer_privacy" data-tracker-type="policyLinks" data-tracker_ei="default_0_3" data-tracker-id="default_0_3">Privacy</a></li> <li><a href="https://www.commbank.com.au/important-info/cookies.html?ei=CB-footer_cookies" data-tracker-type="policyLinks" data-tracker_ei="default_0_4" data-tracker-id="default_0_4">Cookies</a></li> <li><a href="https://www.commbank.com.au/support/financial-difficulty.html?ei=CB-footer_financial-difficulty" data-tracker-type="policyLinks" data-tracker_ei="default_0_5" data-tracker-id="default_0_5">Financial assistance</a></li> </ul> <p>© 2024 Commonwealth Bank of Australia ABN 48 123 123 124 AFSL and Australian credit licence 234945</p> </div> </div> </footer></div> </div> </div> </div> <script src="/etc.clientlibs/cba/commbank/clientlibs/clientlib-main.min.34364809af94b076ef8cc137be926948.js"></script> <script src="/etc.clientlibs/core/wcm/components/commons/site/clientlibs/container.min.f103c0d3728926b3e68183cb0f66a564.js"></script> <script src="/etc.clientlibs/core/wcm/components/commons/site/clientlibs/utils.min.20af25ca300fc30a082ae34f95dba172.js"></script> <script src="/etc.clientlibs/cba/commbank/clientlibs/clientlib-core.min.dea96745a3dd2942279e10e2aed7f50c.js"></script> <div class="cloudservice testandtarget"></div> <div class="cloudservice datacollection"></div> </body> </html>

CINXE.COM

Making AI fit for purpose