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Customers can accrue $0.25 to $0.33 in rewards for every $1 spent on OCI. Those rewards can be used to pay down your tech software license support bill, even down to zero.<sup>1</sup></p> <br /> </div> </div> </div> </div> </div> </section>       <section class="rt01 rt01v0 cpad" data-trackas="rt01"> <div class="rt01w1 cwidth"> <ul class="rw-inpagetabs rt01-direct" data-ocomid="inpagetabs"> <li class="active"><a href="/cloud/rewards/">Overview</a></li> <li><a href="/cloud/rewards/faq/">FAQ</a></li> </ul> </div> </section>      <section class="rc24 rc24v0" data-a11y="true"> <div class="rc24w1 cwidth"> <h2 class="rw-ptitle">Accrue rewards every month</h2> <p>Simply sign or renew a Universal Credit order to accrue rewards that you can track in the OCI Console. The program entitles customers to earn and use Support Rewards for the length of their services period. Support Rewards is a contractual obligation that Oracle guarantees for the length of the Universal Credit contract, which may be extended by the customer at any time.</p> <p>You may apply rewards to eligible invoices under other entities within your company hierarchy.</p><br /> </div> </section>      <section class="rc164 rc164v0 rw-pine-40bg rw-pattern7 rw-pattern-40p" data-trackas="rc164" data-ocomid="rc164" data-a11y="true"> <div class="rc164w1 cwidth"> <div class="rc164w2"> <h2 class="rc164title">Real rewards, real savings</h2> <div class="rc164w3 rc164w3-small"> <p class="rc164stats">$178M</p> <div class="rc164w4"> <p>Total Support Rewards redeemed toward technology support.</p> </div> </div> </div> </div> </section>      <section class="rc102 rc102v0 cpad" data-trackas="rc102" data-ocomid="rc102" data-lbl="support-rewards:" data-a11y="true"> <div class="rc102w1 cwidth"> <header class="rw-ctitle"> <h2>Explore Oracle Support Rewards</h2> </header> <div class="col-framework col3 col-top col-gutters"> <div class="col-w1"> <div class="col-item"> <div class="col-item-w1"> <div class="ytembed ytvideo ytthumbnail" data-ytid="ZiRvOvFBXF8" data-share="none"> <img class="rc102img" data-src="/a/ocom/img/yt-video-thumbnail-zirvovfbxf8.jpg" alt="See an overview of Oracle Support Rewards video thumbnail"> </div> </div> <div class="col-item-w2"> <div class="rwhead-sm">See an overview of Oracle Support Rewards</div> </div> <div class="col-item-w3"> <p>A high-level overview of the entire Oracle Support Rewards program.</p> </div> </div> <div class="col-item"> <div class="col-item-w1"> <div class="ytembed ytvideo ytthumbnail" data-ytid="BYbbk6tKOOM" data-share="none"> <img class="rc102img" data-src="/a/ocom/img/yt-video-thumbnail-bybbk6tkoom.jpg" alt="Administer Oracle Support Rewards video thumbnail"> </div> </div> <div class="col-item-w2"> <div class="rwhead-sm">Administer Oracle Support Rewards</div> </div> <div class="col-item-w3"> <p>How to view and share available Support Rewards in the OCI console.</p> </div> </div> <div class="col-item"> <div class="col-item-w1"> <div class="ytembed ytvideo ytthumbnail" data-ytid="oVUOyYyiTdE" data-share="none"> <img class="rc102img" data-src="/a/ocom/img/yt-video-thumbnail-ovuoyyyitde.jpg" alt="Redeem Oracle Support Rewards video thumbnail"> </div> </div> <div class="col-item-w2"> <div class="rwhead-sm">Redeem Oracle Support Rewards</div> </div> <div class="col-item-w3"> <p>How to redeem Support Rewards in the Billing Center toward technology support invoices.</p> </div> </div> </div> </div> </div> </section>      <section class="rc11 rc11v0 rw-theme-30bg" data-trackas="rc11" data-ocomid="rc11"> <div class="rc11w1 cwidth"> <div class="rc11w2"> <p>Learn more about Oracle Support Rewards</p> <div class="obttns"> <div> <a href="/cloud/rewards-contact-form.html" data-width="640" rel="lightbox" title="Contact us" data-lbl="contact-us" data-trackas="rc31-lightbox"><nobr>Contact us</nobr></a> </div> </div> </div> </div> </section>      <section class="rc36 rc36v1 cpad rw-neutral-10bg rw-pattern6 rw-pattern-10p" data-ocomid="rc36" data-trackas="rc36" data-lbl="earn:cloud-rewards" data-a11y="true"> <div class="rc36w1 cwidth"> <h2 id="Benefits">Benefits of Oracle Support Rewards</h2> <div class="rc36w2"> <ul aria-labelledby="Benefits"> <li> <h3><span>01</span>Accrue rewards for every dollar spent on OCI</h3> <p>Get more value out of OCI with Oracle Support Rewards. It’s simple. For every dollar spent on OCI, you can accrue $0.25 in Oracle Support Rewards. If you’re an unlimited license agreement (ULA) customer, you can accrue $0.33 for every dollar spent.</p> </li> <li> <h3><span>02</span>Reduce your technology support bill</h3> <p>Use your accrued Oracle Support Rewards to apply to your technology support bill for products such as Oracle Database, Oracle WebLogic, and more. You can even pay down your technology support bill to zero.<sup>1</sup></p> </li> <li> <h3><span>03</span>Combine with other support programs</h3> <p>Oracle Support Rewards is available for all Oracle customers with tech license support and new Universal Credit orders, including renewals. It complements other customer programs that convert application support bills to cloud app subscriptions (Customer 2 Cloud), provide flexible OCI discounts (Universal Credit), provide license portability (Bring Your Own License), or offer expert support for migration at no cost (Oracle Cloud Lift Services).</p> </li> <li> <h3><span>04</span>Share within your company</h3> <p>As a cloud customer enrolled in the Oracle Support Rewards program, you have the flexibility to decide how to redeem your rewards. For example, if there are other entities within your company hierarchy with eligible invoices, you can authorize them to redeem the rewards via the OCI Console. This benefits your entire company by ensuring that you take advantage of the rewards that you have accrued.</p> </li> </ul> </div> <div class="rc36w3"> <img class="rc36img" data-src="/a/ocom/img/rc36v0-support-rewards.png" alt="Earn Rewards"> </div> </div> </section>      <section class="rc64 rc64v1 cpad rw-neutral-00bg" data-trackas="rc64" data-ocomid="rc64" data-moretxt="More Customers" data-a11y="true" data-lbl="customers:"> <div class="rc64w1 cwidth"> <header class="rw-ctitle"> <h2 class="rw-ptitle">See why our customers chose Support Rewards</h2> <div><a href="/cloud/customers/">View more customer successes</a> </div> </header> <ul class="rc64nav"> <li><a data-target="rc64panel_1" tabindex="0" role="button" aria-current="true" class="active"><span>Cognizan</span> <div class="rw-logo rw-logo-centered"><img data-src="/a/ocom/img/customerlogo-cognizant-blk.svg" alt="Cognizant logo"></div> </a></li> <li><a data-target="rc64panel_2" tabindex="0" role="button" aria-current="false"><span>Allegis Group</span> <div class="rw-logo rw-logo-centered"><img data-src="/a/ocom/img/customerlogo-allegis.png" alt="Allegis logo"></div> </a></li> </ul> </div> <div class="rc64w2"> <div class="rc64w3 active" data-target="rc64panel_1" data-bgimg="/a/ocom/img/rc64-cognizant.jpg" alt="Cognizant"> <div class="rc64w4 cwidth"> <div class="rc64w5 rw-scrim-neutral-10bg"> <p>“For more than 20 years, Cognizant has partnered with Oracle to help our joint customers. Not only are we an Oracle partner, but also an Oracle customer. The new Oracle Support Rewards program gives us and our clients additional strong incentives to move workloads to OCI.”</p> <p><strong>Anil Cheriyan</strong><br /> Executive Vice President, Strategy and Technology, Cognizant </p> </div> </div> </div> <div class="rc64w3" data-target="rc64panel_2" data-bgimg="/a/ocom/img/rc64-allegis.jpg" alt="Allegis"> <div class="rc64w4 cwidth"> <div class="rc64w5 rw-scrim-neutral-10bg"> <p>“Oracle has helped us design a robust cloud adoption strategy. Oracle Support Rewards allows us to continue to use existing technology investments, dramatically lower costs, and invest in the future.”</p> <p><strong>Brian Lindner</strong><br /> Chief Information Officer, Allegis Group</p> </div> </div> </div> </div> </section>      <section class="rc62 rc62v1 cpad rw-neutral-20bg rw-pattern9 rw-pattern-50p" data-trackas="rc62" data-ocomid="rc62" data-a11y="true"> <div class="rc62w1 cwidth"> <div class="col-framework col4 col-gutters"> <div class="col-w1"> <div class="col-item rw-neutral-00bg"> <div class="col-item-w1"> <p>Accrue rewards for every <strong class="rw-ocean-140txt">$1</strong><span class="rw-ocean-140txt">spent on eligible OCI services</span></p> </div> </div> <div class="col-item rw-neutral-00bg"> <div class="col-item-w1"> <p>Accrue <strong class="rw-ocean-140txt">25¢</strong><span class="rw-ocean-140txt">per dollar spent on eligible OCI services</span></p> </div> </div> <div class="col-item rw-neutral-00bg"> <div class="col-item-w1"> <p>Accrue <strong class="rw-ocean-140txt">33¢</strong><span class="rw-ocean-140txt">per dollar spent on eligible OCI services with a ULA</span></p> </div> </div> <div class="col-item rw-neutral-00bg"> <div class="col-item-w1"> <p>Potentially pay <strong class="rw-ocean-140txt">$0 </strong><span class="rw-ocean-140txt">for technology support<sup>1</sup></span></p> </div> </div> </div> </div> </div> </section>      <section class="rc68 rc68v0 rw-neutral-20bg cpad" data-trackas="rc68" data-ocomid="rc68" data-a11y="true"> <div class="rc68w1 cwidth"> <div class="rc68w2"> <h2 class="rwaccent-4" id="business-label">Three ways to get the most out of Oracle Support Rewards</h2> <div class="col-framework col-justified col3 col-gutters"> <ul class="col-w1" aria-labelledby="business-label"> <li class="col-item rw-neutral-00bg rw-theme-100-beforebg"> <a> <div class="col-item-w1"> <h3 role="presentation">Migrate a few new workloads</h3> </div> <div class="col-item-w2"> <p>Let’s say you start with a $1M annual Oracle technology support bill and spend $2M on OCI for two new workloads. In this scenario, you’ll earn $500K in Oracle Support Rewards, reducing your annual bill by half.</p> </div> </a> </li> <li class="col-item rw-neutral-00bg rw-theme-100-beforebg"> <a> <div class="col-item-w1"> <h3 role="presentation">Migrate more workloads</h3> </div> <div class="col-item-w2"> <p>What if you identify four new workloads to run on OCI? No problem. With a $1M Oracle technology support bill, plus $2M in additional OCI spending (for $4M total), you’ll earn a total of $1M in Oracle Support Rewards, cutting your bill to $0.</p> </div> </a> </li> <li class="col-item rw-neutral-00bg rw-theme-100-beforebg"> <a> <div class="col-item-w1"> <h3 role="presentation">Save on OCI Dedicated Region</h3> </div> <div class="col-item-w2"> <p>For this example, let’s start with a $1.5M annual Oracle technology support bill. You identify eight new workloads to move to OCI Dedicated Region and spend $6M. In this scenario, you’ll earn $1.5M in Oracle Support Rewards and reduce your support bill to $0.</p> </div> </a> </li> </ul> </div> </div> </div> </section>      <section class="cb105 cb105v0 cpad rw-neutral-20bg" data-trackas="cb105" data-ocomid="cb105" data-a11y="true" data-lbl="faq:cloud-rewards"> <div class="cb105w1 cwidth"> <header> <h3 id="cb105-title">Explore Oracle Support Rewards FAQs</h3> <a href="#more" class="icn-img icn-plus cb105toggle-all"> <span class="cb105open-all">Open all</span> <span class="cb105close-all">Close all</span> </a> </header> <ul role="none"> <li role="none"> <ul aria-labelledy="cb105-title"> <li> <div class="cb105w3">What is the Oracle Support Rewards program?</div> <div class="cb105w2" id="content-01" aria-labelledby="accordion-01"> <p>The Oracle Support Rewards program provides additional value to Oracle’s on-premises software customers who also consume Oracle Cloud Infrastructure (OCI) services. Based on their consumption of OCI services, customers accrue Support Rewards that are then applied as a form of payment for their software update license and support for Oracle technology programs.</p> </div> </li> <li> <div class="cb105w3">Who is eligible for this program?</div> <div class="cb105w2" id="content-02" aria-labelledby="accordion-02"> <p>Customers using Oracle’s on-premises software become eligible for Oracle Support Rewards when they enter into a new Universal Credit contract and begin consuming OCI services. OCI Pay As You Go (also known as “on demand”) customers aren’t eligible at this time.</p> </div> </li> <li> <div class="cb105w3">How are rewards accrued?</div> <div class="cb105w2" id="content-03" aria-labelledby="accordion-03"> <p>As OCI services are consumed, customers accrue Support Rewards to apply as a form of payment to any eligible open invoice for on-premises support of Oracle technology programs.</p> </div> </li> <li> <div class="cb105w3">Is there a limit to the amount a customer can accrue?</div> <div class="cb105w2" id="content-04" aria-labelledby="accordion-04"> <p>No. There’s no limit to the amount of Oracle Support Rewards a customer can accrue.</p> </div> </li> <li> <div class="cb105w3">Do I accrue rewards only for Oracle software or workloads on OCI?</div> <div class="cb105w2" id="content-04" aria-labelledby="accordion-04"> <p>No. Any workload on OCI can accrue rewards. Paid consumption of any eligible OCI service running Oracle software, custom applications, ISV applications, and so on can earn rewards.</p> </div> </li> </ul> <p> <a href="/cloud/rewards/faq/" data-lbl="view-all-faq">View all Oracle Support Rewards frequently asked questions</a> </p> </li> </ul> </div> </section>      <section class="rc37 rc37v0 cpad rw-neutral-10bg rw-pattern4 rw-pattern-25p" data-ocomid="rc37" data-trackas="rc37" data-a11y="true"> <div class="rc37w1 cwidth"> <h2>Other Oracle customer programs</h2> <div class="col-framework col4 col-gutters inview"> <ul class="col-w1"> <li class="col-item rw-neutral-190bg" data-bgimg="/a/ocom/img/rc37v0-tech-frame1.jpg"> <div class="col-item-w1"><h4 id="uc">Universal Credit</h4></div> <div class="col-item-w2"><p>Simple pricing and discounts</p></div> <div class="col-item-w3"> <div class="obttns"> <div> <a href="/cloud/bring-your-own-license/faq/universal-credit-pricing.html" aria-labelledby="uc" data-lbl="universal-credit:learn-more">Learn more</a> </div> </div> </div> </li> <li class="col-item rw-neutral-190bg" data-bgimg="/a/ocom/img/rc37v0-tech-frame2.jpg"> <div class="col-item-w1"><h4 id="cls">Cloud Lift Services</h4></div> <div class="col-item-w2"><p>Get free, professional help migrating to OCI</p></div> <div class="col-item-w3"> <div class="obttns"> <div> <a href="/cloud/cloud-lift/" aria-labelledby="cls" data-lbl="cloud-lift-services:learn-more">Learn more</a> </div> </div> </div> </li> <li class="col-item rw-neutral-190bg" data-bgimg="/a/ocom/img/rc37v0-tech-frame3.jpg"> <div class="col-item-w1"><h4 id="bring-your-own-license">Bring your own license</h4></div> <div class="col-item-w2"><p>Bring your current licenses to OCI</p></div> <div class="col-item-w3"> <div class="obttns"> <div> <a href="/cloud/bring-your-own-license/faq/" aria-labelledby="bring-your-own-license" data-lbl="bring-your-own-license:learn-more">Learn more</a> </div> </div> </div> </li> <li class="col-item rw-neutral-190bg" data-bgimg="/a/ocom/img/rc37v0-tech-frame4.jpg"> <div class="col-item-w1"><h4 id="c2c">Customer 2 Cloud</h4></div> <div class="col-item-w2"><p>Convert application support bills to cloud app subscriptions</p></div> <div class="col-item-w3"> <div class="obttns"> <div> <a href="/applications/customer2cloud/" aria-labelledby="c2c" data-lbl="customer2cloud:learn-more">Learn more</a> </div> </div> </div> </li> </ul> </div> </div> </section>      <section class="rc24 rc24v0 cpad"> <div class="rc24w1 cwidth"> <p>1. Reduction in technology support bill is subject to regional tax regulations. Taxes can’t be paid with Support Rewards. 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