Terms of Service for DB-IP Geolocation Services & Products

<!DOCTYPE html>     <html class="no-js" lang="en">  <head> <meta charset="utf-8"> <title>Terms of Service for DB-IP Geolocation Services & Products</title> <meta name="description" content="If you would like to know the specific terms of service for all DB-IP services and products, you can read about them here, including details about our warranty, licensing terms, liability, acknowledgement, and refund policy. You can also learn about the different services and products we offer." /> <meta name="viewport" content="width=device-width, user-scalable=no, initial-scale=1, shrink-to-fit=no"> <link href="https://fonts.googleapis.com/css?family=Montserrat:300,400,500,600,700&display=swap" rel="stylesheet"> <link rel="stylesheet" href="/css/dbip.css" /> <link rel="search" href="https://db-ip.com/search.xml" type="application/opensearchdescription+xml" title="DB-IP" /> <link rel="apple-touch-icon" sizes="180x180" href="/apple-touch-icon.png" /> <link rel="icon" type="image/png" sizes="32x32" href="/favicon-32x32.png" /> <link rel="icon" type="image/png" sizes="16x16" href="/favicon-16x16.png" /> <link rel="manifest" href="/manifest.json" /> <link rel="mask-icon" href="/safari-pinned-tab.svg" color="#007bff" /> <meta name="theme-color" content="#007bff" /> <script async src="https://www.googletagmanager.com/gtag/js?id=G-4TPGRVC5H7"></script> <script> window.dataLayer = window.dataLayer || []; function gtag(){dataLayer.push(arguments);} gtag('js', new Date()); gtag('config', 'G-4TPGRVC5H7'); </script>  <script type="text/javascript"> var _gaq = _gaq || []; _gaq.push(['_setAccount', 'UA-32777297-1']); _gaq.push(['_setDomainName', 'db-ip.com']); _gaq.push(['_trackPageview']); (function() { var ga = document.createElement('script'); ga.type = 'text/javascript'; ga.async = true; ga.src = ('https:' == document.location.protocol ? 'https://ssl' : 'http://www') + '.google-analytics.com/ga.js'; var s = document.getElementsByTagName('script')[0]; s.parentNode.insertBefore(ga, s); })(); </script> </head> <body> <div id="pagetop"></div>  <div class="container-fluid"> <div id="particles-js" class="navbarcontainer"> <nav class="navbar navbar-expand-lg navbar-dark"> <a class="navbar-brand" href="/"><img src="/logo/ip-geolocation.png" width="48" height="32" alt="IP Geolocation API and database" /></a> <button class="navbar-toggler" type="button" data-toggle="collapse" data-target="#navbarSupportedContent" aria-controls="navbarSupportedContent" aria-expanded="false" aria-label="Toggle navigation"> <span class="navbar-toggler-icon"></span> </button> <div class="collapse navbar-collapse" id="navbarSupportedContent"> <ul class="navbar-nav"> <li class='nav-item'><a class='nav-link' href='/api/'>API</a></li><li class='nav-item'><a class='nav-link' href='/api/doc.php'>Developers</a></li><li class='nav-item'><a class='nav-link' href='/db/'>Database</a></li><li class='nav-item'><a class='nav-link' href='/tools/'>Tools</a></li><li class='nav-item'><a class='nav-link' href='/about/'>Statistics</a></li><li class='nav-item'><a class='nav-link' href='/faq.php'>FAQ</a></li> </ul> <form method="POST" class="form-inline ml-4 mr-2" role="search"> <div class="input-group"> <input id="search_input" type="text" name="address" class="form-control m-0" value="8.222.208.146" placeholder="Lookup IP address" data-placement="bottom" title="Lookup IP address" data-content="Explore our API information by entering any IPv4 or IPv6 address in the search bar above." data-trigger="hover" /> <div class="input-group-append"> <button type="submit" class="btn lightblue"> <i class="fa fa-search" aria-hidden="true"></i> <span class="sr-only">Search</span> </button> </div> </div> </form> <span class="navbar-text ml-3 d-none d-lg-inline-block"><a href="/account/" class="h2" title="Customer sign-in"><i class="fa fa-user-circle"></i></a></span> </div> </nav> </div> <br /> <div class="container"> <h1 class="h3">DB-IP geolocation terms of service</h1> <br /> <div class="row"> <div class="col-lg-6 col-md-6"> <h4>Warranty</h4> <p> There is no warranty for our services and products, to the extent permitted by applicable law. DB-IP.com and its representatives provide the products and services as is, without warranty of any kind, either expressed or implied, including, but not limited to, the implied warranties of merchantability and fitness for a particular purpose. The entire risk as to the quality and performance of the DB-IP.com services and products is with you. Should the services or products prove defective, you assume the cost of all necessary servicing, repair or correction. </p> <br /> <h4>Liability</h4> <p> In no event unless required by applicable law or agreed to in writing will any DB-IP.com representative be liable to you for damages, including any general, special, incidental or consequential damages arising out of the use or inability to use the products and services (including but not limited to loss of data or data being rendered inaccurate or losses sustained by you or third parties or a failure of the services or products to operate with any programs), even if such holder or other party has been advised of the possibility of such damages. </p> <br /> <h4>Acknowledgement</h4> <p> Part of the data provided in the DB-IP products and services is sourced from the <a href="http://www.geonames.org/" rel="nofollow" target="_blank">GeoNames</a> database which is distributed under the <a href="http://creativecommons.org/licenses/by/3.0/" rel="nofollow" target="_blank">Creative Commons Attribution</a> license. </p> <br /> <h4>Publicity</h4> <p> Customers for database and API services are permitted to state publicly that they are a user of the services. Each customer agrees that DB-IP may include such customer鈥檚 name and trademarks in a list of DB-IP customers, online or in promotional materials. Each customer may opt out of the provisions in this section any time by contacting DB-IP's customer support. </p> <br /> </div> <div class="col-lg-6 col-md-6"> <h4>Licensing terms</h4> <p> The product or service is licensed to a physical or legal entity for its exclusive usage. This license cannot be transfered. A purchased database license is valid without limit in time, for the available database edition at the time of the purchase, and all subsequent database editions available during any included update period. This license grants the owner the rights to exploit - but not redistribute in any form, including derivative works, or making available to the public through any mean - the database on as many projects running on as many physical or virtual servers or devices as necessary, as long as they are all owned by or leased to the same physical or legal entity. This license explicitly prohibits usage of the database to offer free or commercial IP geolocation API services or any other related service that would duplicate or compete with the services offered by DB-IP. The licensee acknowledges that it has no rights to the DB-IP.com intellectual property and all such rights shall belong to DB-IP.com. </p> <p> The terms above do not apply to the free database downloads which are licensed under the terms of the <a rel="license" href="http://creativecommons.org/licenses/by/4.0/">Creative Commons Attribution 4.0 International License</a>, and to the provided open source code which is licensed under the terms of the <a href="http://www.gnu.org/licenses/lgpl-3.0.en.html" rel="nofollow" target="_blank">GNU Lesser General Public License</a>. </p> <br /> <h4>Uptime guarantees</h4> <p> Some of our API offers come with uptime guarantees and we have delegated uptime measurements of our API services to a third party. When a claim is received we will check with our measurement service and credit the equivalent of 50% of the monthly subscription amount if the monthly uptime is confirmed to be below the guaranteed limit. </p> <br /> <h4>Refund policy</h4> <p> We will refund purchases at the condition that either the download key for a database download or the API key, has not been used. In order to be eligible for a refund, you must make your request in the 30 days following the purchase using the contact link on our website. If you made a wrong database purchase, do NOT use the download link you received by mail. In the case of an API key, do NOT query our API services using said key. We will immediately refund any buyer who contacts us provided he fulfills the previous requirements. </p> </div> </div> </div> <footer class="footer"> <div class="container"> <div class="row"> <div class="col-lg-3"> <ul class="list-unstyled"> <li> <a href="https://db-ip.com/"><img loading="lazy" width="180" height="112" src="/img/footer-logo.svg"></a> <p>The ultimate resource for IP address geolocation and network intelligence</p> </li> </ul> </div> <div class="col-lg-3"> <h5 class="">Company</h5> <ul class="list-unstyled"> <li> <a href="/api/">IP Geolocation API</a> </li> <li> <a href="/db/">IP Geolocation Database</a><br /> </li> <li> <a href="/api/doc.php">Developers</a> </li> <li> <a href="/tools/">Geolocation tools</a> </li> <li> <a href="/about/">Statistics</a> </li> <li> <a href="/account/">Customer sign-in</a><br /> </li> </ul> </div> <div class="col-lg-3"> <h5 class="">Resources</h5> <ul class="list-unstyled"> <li> <a href="/faq.php">FAQ</a> </li> <li> <a href="/tutorials/">Tutorials</a> </li> <li> <a href="/articles/">Articles</a> </li> <li> <a href="/all/">Browse IPs</a><br /> </li> <li> <a href="/asn/">ASN List</a><br /> </li> <li> <a href="https://stats.uptimerobot.com/l75BNSRBk">Service status</a><br /> </li> </ul> </div> <div class="col-lg-3"> <h5 class="">Get in touch</h5> <ul class="list-unstyled contact"> <li> Eris Networks S.A.S<br/> 62 boulevard Jean Mermoz<br/> 22700 Perros-Guirec<br/> France </li> <li> <a href="/contact/">Email contact</a> </li> </ul> </div> </div> <div class="row bottom-footer"> <div class="col-8">漏 2025 db-ip.com - <a href="/tos.php">Terms of service</a> - <a href="/privacy.php">Privacy policy</a> - <a href="/affiliate/">Affiliate program</a></div> </div> </div> </footer> </div> <link href="https://maxcdn.bootstrapcdn.com/font-awesome/4.7.0/css/font-awesome.min.css" rel="stylesheet" integrity="sha384-wvfXpqpZZVQGK6TAh5PVlGOfQNHSoD2xbE+QkPxCAFlNEevoEH3Sl0sibVcOQVnN" crossorigin="anonymous"> <script src="//ajax.googleapis.com/ajax/libs/jquery/1.11.3/jquery.min.js"></script> <script>window.jQuery || document.write('<script src="/js/vendor/jquery-1.11.3.min.js"><\/script>')</script> <script src="//cdnjs.cloudflare.com/ajax/libs/tether/1.3.1/js/tether.min.js"></script> <script src="https://cdnjs.cloudflare.com/ajax/libs/popper.js/1.14.7/umd/popper.min.js" integrity="sha384-UO2eT0CpHqdSJQ6hJty5KVphtPhzWj9WO1clHTMGa3JDZwrnQq4sF86dIHNDz0W1" crossorigin="anonymous"></script> <script src="https://stackpath.bootstrapcdn.com/bootstrap/4.3.1/js/bootstrap.min.js" integritity="sha384-JjSmVgyd0p3pXB1rRibZUAYoIIy6OrQ6VrjIEaFf/nJGzIxFDsf4x0xIM+B07jRM" crossorigin="anonymous"></script> <script src="https://cdn.jsdelivr.net/npm/particles.js@2.0.0/particles.min.js"></script> <script> $(function() { // search bar popover $("#search_input").popover(); 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Terms of Service for DB-IP Geolocation Services & Products