Best Free Remote Support Software in 2024

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class="why-fo-free"> <a data-modal="#why-fo-free" title="Why FO is free" href="#"> Why is FinancesOnline free <img src="data:image/gif;base64,R0lGODlhAQABAIAAAP///wAAACH5BAEAAAAALAAAAAABAAEAAAICRAEAOw==" data-src="https://financesonline.com/media/themes/fot/dist/img/why_blue.png" data-srcset="https://financesonline.com/media/themes/fot/dist/img/why_blue.png 1x, https://financesonline.com/media/themes/fot/dist/img/why_blue@2x.png 2x" alt="Why FO is free" class="lazyload"> </a> </div> <div class="clearfix"></div> </div> <div id="fo-category-tabs" class="page-category__tabs dynamic-tabs"> <div class="main-container"> <a class="page-category__tab active big-tab" href="/c/remote-support-software/free/" data-target="#top20-tab" data-term="953" data-nojs="true" data-small-cat="true" > <h1>Best Free Remote Support Software in 2024</h1> </a> <a class="page-category__tab " href="/c/remote-support-software/free/?top10" data-target="#top10-tab" data-term="953">Product Comparisons</a> </div> </div> <div id="dynamic-tab-content"> <div id="cat-top20" class="page-category__tab-content"> <div id="category-top20" class="category category--white flex-order" data-cat="953"> <div id="category-what-is" class="main-container order-2 content-visibility"> <div class="category__sections no-border"> <h3><span class="cat-icon cat-icon--what-is"></span>What is Free Remote Support Software?</h3> <p>Remote support software is used by IT troubleshooting experts to directly access customers’ computer systems to resolve their issues. The app allows agents to view the system and screen info, and to transfer files. Features of this software include customizable polls, support portals, CRM integration, screen sharing, skills-based routing, and chat support.<a href="#" class="show-more-js">Show more</a><span class="show-more-hidden"> Agents can send a custom link, email, or website address and request customers to join a remote session. They can then access the customer’s system and troubleshoot the issue. Support reps can also install patches and updates on the remote computer. Leading vendors offer remote support solutions that enable users to access computers using mobile devices. You can start your research for the perfect software by browsing the top-ranking platforms in this category, including our current front-runner <a href='https://reviews.financesonline.com/p/connectwise-screenconnect/'>ConnectWise ScreenConnect</a>.<a href="#" class="show-less-js">Show less</a></span></p> <h3 id="category-how"><span class="cat-icon cat-icon--ranking"></span>How was this ranking made?</h3> <p>To come up with this list of best Free Remote Support Software we have analyzed various applications currently available on the market, comparing their features, ease of implementation, client support, possible integrations as well as mobile support with our patented <a href="/scoring-methodology/" title="Scoring Methodology">SmartScore<sup>TM</sup></a> rating system. This list has been created by Nestor Gilbert, our software authority dedicated to the Free Remote Support Software category.</p> </div> </div> <div class="main-container order-1"> <div class="col col--75 col--sm"> <div class="cats-tabs tabs"> <div class="cats-tabs__content"> <div id="cats-0" class="cats-tabs__content-inner tabs-content active"> <div class="category__rank"> <div class="category__rank-head"> <h3>List of Top 12 Free Remote Support Software</h3> <div class="category__rank-sort"> <a data-modal="#why-fo-free" title="Why FO is free" href="#"> <img src="data:image/gif;base64,R0lGODlhAQABAIAAAP///wAAACH5BAEAAAAALAAAAAABAAEAAAICRAEAOw==" data-src="https://financesonline.com/media/themes/fot/dist/img/why-smaller.png" data-srcset="https://financesonline.com/media/themes/fot/dist/img/why-smaller.png 1x, https://financesonline.com/media/themes/fot/dist/img/why-smaller@2x.png 2x" alt="Why FO is free" class="lazyload"> </a> Order by: <div class="category__rank-dd nice-dropdown" data-ajax="https://financesonline.com/wp-admin/admin-ajax.php" data-term="953" data-size="small_business" data-count="12" data-taxonomy="category_apps"> <span>Sponsored</span> <ul> <li data-sort="sponsored">Sponsored</li> <li data-sort="score">Score</li> </ul> </div> </div> </div> <div id="small_business_box"> <div class="category__rank-item fo-button-data content-visibility" data-dst="aHR0cHM6Ly9yZXZpZXdzLmZpbmFuY2Vzb25saW5lLmNvbS9wL2Nvbm5lY3R3aXNlLXNjcmVlbmNvbm5lY3Qv"> <div class="category__rank-thumb"> <div class="category__rank-logo fo-button-get-href"> <img width="186" height="96" src="data:image/gif;base64,R0lGODlhAQABAIAAAP///wAAACH5BAEAAAAALAAAAAABAAEAAAICRAEAOw==" class="lazyload" alt="ConnectWise ScreenConnect reviews" sizes="(max-width: 186px) 100vw, 186px" data-srcset="https://s.financesonline.com/uploads/2022/12/Small-Thumbnail-Connectwise-PSA.png 186w, https://s.financesonline.com/uploads/2022/12/Small-Thumbnail-Connectwise-PSA-93x48.png 93w" /> </div> <div class="category__rank-compare"> <div class="select-more">Select more products to compare</div> <input id="compare-365855" data-id="365855" type="checkbox"> <span></span> <label for="compare-365855">Compare</label> <a class="btn btn--blue-hover" href="#" data-url="https://financesonline.com/compare/" title="Compare">Compare <span></span> selected products</a> </div> </div> <div class="category__rank-info"> <h4> <a href="https://reviews.financesonline.com/p/connectwise-screenconnect/" title="ConnectWise ScreenConnect"> <span>1. </span> ConnectWise ScreenConnect </a> </h4> <span>Our score: <span class="blue">9.0</span><a href="#" data-modal="#score-modal" data-dynamic="yes" class="icon icon--question"></a></span> <span>User satisfaction: <span class="blue">100%</span><a href="#" data-modal="#user-modal" data-dynamic="yes" class="icon icon--question"></a></span> <p>ConnectWise ScreenConnect is a software app that gives you an enriched remote control experience and helps you resolve customer inquiries efficiently and without delay. Aside from helping reps provide efficient remote support, the software also includes collaboration features that let users exchange files and work simultaneously on one task.</p> </div> <div class="category__rank-btns"> <button type="button" data-dst="Iw==" class="btn btn--blue-hover fo-button-get-href" >READ REVIEW</button> <button type="button" data-dst="aHR0cHM6Ly9maW5hbmNlc29ubGluZS5jb20vc2VlL2Nvbm5lY3R3aXNlLWNvbnRyb2wv" class=" btn" >VISIT WEBSITE</button> </div> </div> <div class="category__rank-item fo-button-data content-visibility" data-dst="aHR0cHM6Ly9yZXZpZXdzLmZpbmFuY2Vzb25saW5lLmNvbS9wL3plbmRlc2stcmVtb3RlLw=="> <div class="category__rank-thumb"> <div class="category__rank-logo fo-button-get-href"> <img width="186" height="96" src="data:image/gif;base64,R0lGODlhAQABAIAAAP///wAAACH5BAEAAAAALAAAAAABAAEAAAICRAEAOw==" class="lazyload" alt="Zendesk reviews" sizes="(max-width: 186px) 100vw, 186px" data-srcset="https://s.financesonline.com/uploads/2019/07/zendesk-logo2.png 186w, https://s.financesonline.com/uploads/2019/07/zendesk-logo2-93x48.png 93w" /> </div> <div class="category__rank-compare"> <div class="select-more">Select more products to compare</div> <input id="compare-145416" data-id="145416" type="checkbox"> <span></span> <label for="compare-145416">Compare</label> <a class="btn btn--blue-hover" href="#" data-url="https://financesonline.com/compare/" title="Compare">Compare <span></span> selected products</a> </div> </div> <div class="category__rank-info"> <h4> <a href="https://reviews.financesonline.com/p/zendesk-remote/" title="Zendesk"> <span>2. </span> Zendesk </a> </h4> <span>Our score: <span class="blue">9.6</span><a href="#" data-modal="#score-modal" data-dynamic="yes" class="icon icon--question"></a></span> <span>User satisfaction: <span class="blue">98%</span><a href="#" data-modal="#user-modal" data-dynamic="yes" class="icon icon--question"></a></span> <p>Winner of our Supreme Software Award, Zendesk is a customer support solution that helps boost customer service and improve customer retention. The platform's modules include chat support, call center solutions, help desk applications, and knowledge base, so you'll cover all the bases of efficient customer services.</p> </div> <div class="category__rank-btns"> <button type="button" data-dst="Iw==" class="btn btn--blue-hover fo-button-get-href" >READ REVIEW</button> </div> </div> <div class="category__rank-item fo-button-data content-visibility" data-dst="aHR0cHM6Ly9yZXZpZXdzLmZpbmFuY2Vzb25saW5lLmNvbS9wL3pvaG8tYXNzaXN0Lw=="> <div class="category__rank-thumb"> <div class="category__rank-logo fo-button-get-href"> <img width="186" height="96" src="data:image/gif;base64,R0lGODlhAQABAIAAAP///wAAACH5BAEAAAAALAAAAAABAAEAAAICRAEAOw==" class="lazyload" alt="Zoho Assist reviews" sizes="(max-width: 186px) 100vw, 186px" data-srcset="https://s.financesonline.com/uploads/2023/07/Small-Thumbnail-Zoho-Assist.png 186w, https://s.financesonline.com/uploads/2023/07/Small-Thumbnail-Zoho-Assist-93x48.png 93w" /> </div> <div class="category__rank-compare"> <div class="select-more">Select more products to compare</div> <input id="compare-28006" data-id="28006" type="checkbox"> <span></span> <label for="compare-28006">Compare</label> <a class="btn btn--blue-hover" href="#" data-url="https://financesonline.com/compare/" title="Compare">Compare <span></span> selected products</a> </div> </div> <div class="category__rank-info"> <h4> <a href="https://reviews.financesonline.com/p/zoho-assist/" title="Zoho Assist"> <span>3. </span> Zoho Assist </a> </h4> <span>Our score: <span class="blue">8.5</span><a href="#" data-modal="#score-modal" data-dynamic="yes" class="icon icon--question"></a></span> <span>User satisfaction: <span class="blue">98%</span><a href="#" data-modal="#user-modal" data-dynamic="yes" class="icon icon--question"></a></span> <p>Zoho Assist is an advanced, easy, and free remote training and troubleshooting platform with dual screens and two-way file sharing that doesn’t need installation. Key features include clipboard sharing, unattended access, instant chat, and even a reboot and reconnect capability. Zoho Assist also has Mac support. </p> </div> <div class="category__rank-btns"> <button type="button" data-dst="Iw==" class="btn btn--blue-hover fo-button-get-href" >READ REVIEW</button> <button type="button" data-dst="aHR0cHM6Ly9maW5hbmNlc29ubGluZS5jb20vc2VlL3pvaG9hc3Npc3Qv" class=" btn" >VISIT WEBSITE</button> </div> </div> <div class="category__rank-item fo-button-data content-visibility" data-dst="aHR0cHM6Ly9yZXZpZXdzLmZpbmFuY2Vzb25saW5lLmNvbS9wL2h1YnNwb3Qtc2VydmljZS1odWIv"> <div class="category__rank-thumb"> <div class="category__rank-logo fo-button-get-href"> <img width="186" height="96" src="data:image/gif;base64,R0lGODlhAQABAIAAAP///wAAACH5BAEAAAAALAAAAAABAAEAAAICRAEAOw==" class="lazyload" alt="HubSpot Service Hub reviews" sizes="(max-width: 186px) 100vw, 186px" data-srcset="https://s.financesonline.com/uploads/2019/08/hubspot2.png 186w, https://s.financesonline.com/uploads/2019/08/hubspot2-93x48.png 93w" /> </div> <div class="category__rank-compare"> <div class="select-more">Select more products to compare</div> <input id="compare-104851" data-id="104851" type="checkbox"> <span></span> <label for="compare-104851">Compare</label> <a class="btn btn--blue-hover" href="#" data-url="https://financesonline.com/compare/" title="Compare">Compare <span></span> selected products</a> </div> </div> <div class="category__rank-info"> <h4> <a href="https://reviews.financesonline.com/p/hubspot-service-hub/" title="HubSpot Service Hub"> <span>4. </span> HubSpot Service Hub </a> </h4> <span>Our score: <span class="blue">9.0</span><a href="#" data-modal="#score-modal" data-dynamic="yes" class="icon icon--question"></a></span> <span>User satisfaction: <span class="blue">98%</span><a href="#" data-modal="#user-modal" data-dynamic="yes" class="icon icon--question"></a></span> <p>Online customer service, support, and help desk solution native to the HubSpot suite. The software has a built-in conversations feature that helps boost customer engagement by adding context to customer communication. A universal inbox also collects messages from multiple channels, helping teams collaborate and provide better customer support.</p> </div> <div class="category__rank-btns"> <button type="button" data-dst="Iw==" class="btn btn--blue-hover fo-button-get-href" >READ REVIEW</button> <button type="button" data-dst="aHR0cHM6Ly9maW5hbmNlc29ubGluZS5jb20vc2VlL2h1YnNwb3RzZXJ2aWNlaHViLw==" class=" btn" >VISIT WEBSITE</button> </div> </div> <div class="category__rank-item fo-button-data content-visibility" data-dst="aHR0cHM6Ly9yZXZpZXdzLmZpbmFuY2Vzb25saW5lLmNvbS9wL2ZyZXNoZGVzay8="> <div class="category__rank-thumb"> <div class="category__rank-logo fo-button-get-href"> <img width="186" height="96" src="data:image/gif;base64,R0lGODlhAQABAIAAAP///wAAACH5BAEAAAAALAAAAAABAAEAAAICRAEAOw==" class="lazyload" alt="Freshdesk reviews" sizes="(max-width: 186px) 100vw, 186px" data-srcset="https://s.financesonline.com/uploads/2019/08/freshdesk-logo2.png 186w, https://s.financesonline.com/uploads/2019/08/freshdesk-logo2-93x48.png 93w" /> </div> <div class="category__rank-compare"> <div class="select-more">Select more products to compare</div> <input id="compare-18862" data-id="18862" type="checkbox"> <span></span> <label for="compare-18862">Compare</label> <a class="btn btn--blue-hover" href="#" data-url="https://financesonline.com/compare/" title="Compare">Compare <span></span> selected products</a> </div> </div> <div class="category__rank-info"> <h4> <a href="https://reviews.financesonline.com/p/freshdesk/" title="Freshdesk"> <span>5. </span> Freshdesk </a> </h4> <span>Our score: <span class="blue">9.8</span><a href="#" data-modal="#score-modal" data-dynamic="yes" class="icon icon--question"></a></span> <span>User satisfaction: <span class="blue">100%</span><a href="#" data-modal="#user-modal" data-dynamic="yes" class="icon icon--question"></a></span> <p>An efficient and reliable help desk solution and winner of our Best Help Desk Software Award. The software offers multi-channel support, automation tools, gamification, and self-service portals to help businesses deliver high-quality customer support. The software helps improve organization and ease collaboration within support teams.</p> </div> <div class="category__rank-btns"> <button type="button" data-dst="Iw==" class="btn btn--blue-hover fo-button-get-href" >READ REVIEW</button> <button type="button" data-dst="aHR0cHM6Ly9maW5hbmNlc29ubGluZS5jb20vc2VlL2ZyZXNoZGVzay8=" class=" btn" >VISIT WEBSITE</button> </div> </div> <div class="category__rank-item fo-button-data content-visibility" data-dst="aHR0cHM6Ly9yZXZpZXdzLmZpbmFuY2Vzb25saW5lLmNvbS9wL2Nsb3VkYmVycnktcmVtb3RlLWFzc2lzdGFudC8="> <div class="category__rank-thumb"> <div class="category__rank-logo fo-button-get-href"> <img width="186" height="96" src="data:image/gif;base64,R0lGODlhAQABAIAAAP///wAAACH5BAEAAAAALAAAAAABAAEAAAICRAEAOw==" class="lazyload" alt="CloudBerry Remote Assistant reviews" sizes="(max-width: 186px) 100vw, 186px" data-srcset="https://s.financesonline.com/uploads/2019/09/CloudBerry-logo2.png 186w, https://s.financesonline.com/uploads/2019/09/CloudBerry-logo2-93x48.png 93w" /> </div> <div class="category__rank-compare"> <div class="select-more">Select more products to compare</div> <input id="compare-82428" data-id="82428" type="checkbox"> <span></span> <label for="compare-82428">Compare</label> <a class="btn btn--blue-hover" href="#" data-url="https://financesonline.com/compare/" title="Compare">Compare <span></span> selected products</a> </div> </div> <div class="category__rank-info"> <h4> <a href="https://reviews.financesonline.com/p/cloudberry-remote-assistant/" title="CloudBerry Remote Assistant"> <span>6. </span> CloudBerry Remote Assistant </a> </h4> <span>Our score: <span class="blue">8.8</span><a href="#" data-modal="#score-modal" data-dynamic="yes" class="icon icon--question"></a></span> <span>User satisfaction: <span class="blue">100%</span><a href="#" data-modal="#user-modal" data-dynamic="yes" class="icon icon--question"></a></span> <p>A Windows software for remote control and desktop sharing. The solution is designed to quickly and securely access and control a remote desktop or server computer over the Internet.</p> </div> <div class="category__rank-btns"> <button type="button" data-dst="Iw==" class="btn btn--blue-hover fo-button-get-href" >READ REVIEW</button> </div> </div> <div class="category__rank-item fo-button-data content-visibility" data-dst="aHR0cHM6Ly9yZXZpZXdzLmZpbmFuY2Vzb25saW5lLmNvbS9wL3RlYW12aWV3ZXIv"> <div class="category__rank-thumb"> <div class="category__rank-logo fo-button-get-href"> <img width="186" height="96" src="data:image/gif;base64,R0lGODlhAQABAIAAAP///wAAACH5BAEAAAAALAAAAAABAAEAAAICRAEAOw==" class="lazyload" alt="TeamViewer reviews" sizes="(max-width: 186px) 100vw, 186px" data-srcset="https://s.financesonline.com/uploads/2019/08/TeamViewer-logo2.png 186w, https://s.financesonline.com/uploads/2019/08/TeamViewer-logo2-93x48.png 93w" /> </div> <div class="category__rank-compare"> <div class="select-more">Select more products to compare</div> <input id="compare-13497" data-id="13497" type="checkbox"> <span></span> <label for="compare-13497">Compare</label> <a class="btn btn--blue-hover" href="#" data-url="https://financesonline.com/compare/" title="Compare">Compare <span></span> selected products</a> </div> </div> <div class="category__rank-info"> <h4> <a href="https://reviews.financesonline.com/p/teamviewer/" title="TeamViewer"> <span>7. </span> TeamViewer </a> </h4> <span>Our score: <span class="blue">8.4</span><a href="#" data-modal="#score-modal" data-dynamic="yes" class="icon icon--question"></a></span> <span>User satisfaction: <span class="blue">N/A</span><a href="#" data-modal="#user-modal" data-dynamic="yes" class="icon icon--question"></a></span> <p>TeamViewer is a software tool that enables you to remote control any computer over the internet within seconds and also conduct online meetings. It is straightforward to use. Just download the client and enter the target's details. Its free version is already a powerful tool for technical support operations. </p> </div> <div class="category__rank-btns"> <button type="button" data-dst="Iw==" class="btn btn--blue-hover fo-button-get-href" >READ REVIEW</button> </div> </div> <div class="category__rank-item fo-button-data content-visibility" data-dst="aHR0cHM6Ly9yZXZpZXdzLmZpbmFuY2Vzb25saW5lLmNvbS9wL3N3YWcv"> <div class="category__rank-thumb"> <div class="category__rank-logo fo-button-get-href"> <img width="120" height="62" src="data:image/gif;base64,R0lGODlhAQABAIAAAP///wAAACH5BAEAAAAALAAAAAABAAEAAAICRAEAOw==" class="lazyload" alt="SWAG reviews" sizes="(max-width: 120px) 100vw, 120px" data-srcset="https://s.financesonline.com/uploads/2015/06/swagl.png 120w, https://s.financesonline.com/uploads/2015/06/swagl-93x48.png 93w" /> </div> <div class="category__rank-compare"> <div class="select-more">Select more products to compare</div> <input id="compare-15181" data-id="15181" type="checkbox"> <span></span> <label for="compare-15181">Compare</label> <a class="btn btn--blue-hover" href="#" data-url="https://financesonline.com/compare/" title="Compare">Compare <span></span> selected products</a> </div> </div> <div class="category__rank-info"> <h4> <a href="https://reviews.financesonline.com/p/swag/" title="SWAG"> <span>8. </span> SWAG </a> </h4> <span>Our score: <span class="blue">8.0</span><a href="#" data-modal="#score-modal" data-dynamic="yes" class="icon icon--question"></a></span> <span>User satisfaction: <span class="blue">97%</span><a href="#" data-modal="#user-modal" data-dynamic="yes" class="icon icon--question"></a></span> <p>A free service designed to connect businesses and organizations with experts to help them with their business needs and operations.</p> </div> <div class="category__rank-btns"> <button type="button" data-dst="Iw==" class="btn btn--blue-hover fo-button-get-href" >READ REVIEW</button> </div> </div> <div class="category__rank-item fo-button-data content-visibility" data-dst="aHR0cHM6Ly9yZXZpZXdzLmZpbmFuY2Vzb25saW5lLmNvbS9wL2F0bGFzc2lhbi1jb25mbHVlbmNlLw=="> <div class="category__rank-thumb"> <div class="category__rank-logo fo-button-get-href"> <img width="186" height="96" src="data:image/gif;base64,R0lGODlhAQABAIAAAP///wAAACH5BAEAAAAALAAAAAABAAEAAAICRAEAOw==" class="lazyload" alt="Atlassian Confluence reviews" sizes="(max-width: 186px) 100vw, 186px" data-srcset="https://s.financesonline.com/uploads/2019/08/Atlassian-Confluence-logo2.png 186w, https://s.financesonline.com/uploads/2019/08/Atlassian-Confluence-logo2-93x48.png 93w" /> </div> <div class="category__rank-compare"> <div class="select-more">Select more products to compare</div> <input id="compare-14383" data-id="14383" type="checkbox"> <span></span> <label for="compare-14383">Compare</label> <a class="btn btn--blue-hover" href="#" data-url="https://financesonline.com/compare/" title="Compare">Compare <span></span> selected products</a> </div> </div> <div class="category__rank-info"> <h4> <a href="https://reviews.financesonline.com/p/atlassian-confluence/" title="Atlassian Confluence"> <span>9. </span> Atlassian Confluence </a> </h4> <span>Our score: <span class="blue">9.1</span><a href="#" data-modal="#score-modal" data-dynamic="yes" class="icon icon--question"></a></span> <span>User satisfaction: <span class="blue">98%</span><a href="#" data-modal="#user-modal" data-dynamic="yes" class="icon icon--question"></a></span> <p>Collaboration software that lets you build your own workspace through customized pages, which facilitate easier knowledge sharing, ease collaboration, and improve user engagement. The platform offers various built-in templates for Pages, along with features to help organize these pages. Inline and page comments also speed up the feedback process.</p> </div> <div class="category__rank-btns"> <button type="button" data-dst="Iw==" class="btn btn--blue-hover fo-button-get-href" >READ REVIEW</button> </div> </div> <div class="category__rank-item fo-button-data content-visibility" data-dst="aHR0cHM6Ly9yZXZpZXdzLmZpbmFuY2Vzb25saW5lLmNvbS9wL2ppcmEtc2VydmljZS1kZXNrLw=="> <div class="category__rank-thumb"> <div class="category__rank-logo fo-button-get-href"> <img width="186" height="96" src="data:image/gif;base64,R0lGODlhAQABAIAAAP///wAAACH5BAEAAAAALAAAAAABAAEAAAICRAEAOw==" class="lazyload" alt="Jira Service Desk reviews" sizes="(max-width: 186px) 100vw, 186px" data-srcset="https://s.financesonline.com/uploads/2020/02/jira-service-desk-logo-thumbnail.png 186w, https://s.financesonline.com/uploads/2020/02/jira-service-desk-logo-thumbnail-93x48.png 93w" /> </div> <div class="category__rank-compare"> <div class="select-more">Select more products to compare</div> <input id="compare-24154" data-id="24154" type="checkbox"> <span></span> <label for="compare-24154">Compare</label> <a class="btn btn--blue-hover" href="#" data-url="https://financesonline.com/compare/" title="Compare">Compare <span></span> selected products</a> </div> </div> <div class="category__rank-info"> <h4> <a href="https://reviews.financesonline.com/p/jira-service-desk/" title="Jira Service Desk"> <span>10. </span> Jira Service Desk </a> </h4> <span>Our score: <span class="blue">9.0</span><a href="#" data-modal="#score-modal" data-dynamic="yes" class="icon icon--question"></a></span> <span>User satisfaction: <span class="blue">96%</span><a href="#" data-modal="#user-modal" data-dynamic="yes" class="icon icon--question"></a></span> <p>A full-featured service desk platform that allows IT teams to deliver rapid end-to-end service delivery. The software lets you automate tasks, build knowledge bases, and collaborate in real-time, so you can deliver the best customer service possible. You can also link tickets to your team's task queue on Jira for faster issue resolution. </p> </div> <div class="category__rank-btns"> <button type="button" data-dst="Iw==" class="btn btn--blue-hover fo-button-get-href" >READ REVIEW</button> </div> </div> <div class="category__rank-item fo-button-data content-visibility" data-dst="aHR0cHM6Ly9yZXZpZXdzLmZpbmFuY2Vzb25saW5lLmNvbS9wL3B1bHNld2F5Lw=="> <div class="category__rank-thumb"> <div class="category__rank-logo fo-button-get-href"> <img width="200" height="103" src="data:image/gif;base64,R0lGODlhAQABAIAAAP///wAAACH5BAEAAAAALAAAAAABAAEAAAICRAEAOw==" class="lazyload" alt="Pulseway reviews" sizes="(max-width: 200px) 100vw, 200px" data-srcset="https://s.financesonline.com/uploads/2016/04/Pulseway_logo1.png 200w, https://s.financesonline.com/uploads/2016/04/Pulseway_logo1-93x48.png 93w" /> </div> <div class="category__rank-compare"> <div class="select-more">Select more products to compare</div> <input id="compare-25481" data-id="25481" type="checkbox"> <span></span> <label for="compare-25481">Compare</label> <a class="btn btn--blue-hover" href="#" data-url="https://financesonline.com/compare/" title="Compare">Compare <span></span> selected products</a> </div> </div> <div class="category__rank-info"> <h4> <a href="https://reviews.financesonline.com/p/pulseway/" title="Pulseway"> <span>11. </span> Pulseway </a> </h4> <span>Our score: <span class="blue">8.2</span><a href="#" data-modal="#score-modal" data-dynamic="yes" class="icon icon--question"></a></span> <span>User satisfaction: <span class="blue">100%</span><a href="#" data-modal="#user-modal" data-dynamic="yes" class="icon icon--question"></a></span> <p>Pulseway is a SaaS and an on-premise platform that offers remote management and monitoring on IT systems using your mobile device, PC, or laptop.</p> </div> <div class="category__rank-btns"> <button type="button" data-dst="Iw==" class="btn btn--blue-hover fo-button-get-href" >READ REVIEW</button> </div> </div> <div class="category__rank-item fo-button-data content-visibility" data-dst="aHR0cHM6Ly9yZXZpZXdzLmZpbmFuY2Vzb25saW5lLmNvbS9wL3pvaG8td2lraS8="> <div class="category__rank-thumb"> <div class="category__rank-logo fo-button-get-href"> <img width="186" height="96" src="data:image/gif;base64,R0lGODlhAQABAIAAAP///wAAACH5BAEAAAAALAAAAAABAAEAAAICRAEAOw==" class="lazyload" alt="Zoho Wiki reviews" sizes="(max-width: 186px) 100vw, 186px" data-srcset="https://s.financesonline.com/uploads/2019/07/zoho-logo2.png 186w, https://s.financesonline.com/uploads/2019/07/zoho-logo2-93x48.png 93w" /> </div> <div class="category__rank-compare"> <div class="select-more">Select more products to compare</div> <input id="compare-27972" data-id="27972" type="checkbox"> <span></span> <label for="compare-27972">Compare</label> <a class="btn btn--blue-hover" href="#" data-url="https://financesonline.com/compare/" title="Compare">Compare <span></span> selected products</a> </div> </div> <div class="category__rank-info"> <h4> <a href="https://reviews.financesonline.com/p/zoho-wiki/" title="Zoho Wiki"> <span>12. </span> Zoho Wiki </a> </h4> <span>Our score: <span class="blue">8.3</span><a href="#" data-modal="#score-modal" data-dynamic="yes" class="icon icon--question"></a></span> <span>User satisfaction: <span class="blue">100%</span><a href="#" data-modal="#user-modal" data-dynamic="yes" class="icon icon--question"></a></span> <p>Web-hosted wiki platform that provides business owners with a ready-made platform for sharing critical content. This is a tool best used to foster knowledge creation and collaboration within an organization. Zoho Wiki is easy to use and is collaborative at the get-go. It is also equipped with administration options to enforce orderly work structure. </p> </div> <div class="category__rank-btns"> <button type="button" data-dst="Iw==" class="btn btn--blue-hover fo-button-get-href" >READ REVIEW</button> </div> </div> </div> <div class="category__rank-sort category__rank-sort--mobile-show"> <a data-modal="#why-fo-free" title="Why FO is free" href="#"> <img src="data:image/gif;base64,R0lGODlhAQABAIAAAP///wAAACH5BAEAAAAALAAAAAABAAEAAAICRAEAOw==" data-src="https://financesonline.com/media/themes/fot/dist/img/why-smaller.png" data-srcset="https://financesonline.com/media/themes/fot/dist/img/why-smaller.png 1x, https://financesonline.com/media/themes/fot/dist/img/why-smaller@2x.png 2x" alt="Why FO is free" class="lazyload"> </a> Order by: <div class="category__rank-dd nice-dropdown" data-ajax="https://financesonline.com/wp-admin/admin-ajax.php" data-term="953" data-size="small_business" data-count="12" data-taxonomy="category_apps"> <span>Sponsored</span> <ul> <li data-sort="sponsored">Sponsored</li> <li data-sort="score">Score</li> <li data-sort="user-reviews">User Score</li> </ul> </div> </div> </div> </div> </div> </div> </div> <div class="category__sidebar col col--25 col--sm content-visibility"> <div class="category__categories mini-hide"> <h4>Similar Categories:</h4> <p>In the event you didn't find just the solution you were looking for here's a list of various categories similar to Free Remote Support Software that you might want to browse through:</p> <ul> <li><a href="/c/customer-support-software/" title="Customer Support Software">Customer Support Software</a><li><a href="/c/call-center-software/" title="Call Center Software">Call Center Software</a><li><a href="/c/call-center-software/small-business/" title="Call Center Software for Small Business">Call Center Software for Small Business</a><li><a href="/c/call-center-software/free/" title="Free Call Center Software">Free Call Center Software</a><li><a href="/c/customer-support-software/free/" title="Free Customer Support Software">Free Customer Support Software</a><li><a href="/c/live-chat-software/free/" title="Free Live Chat Software">Free Live Chat Software</a><li><a href="/c/it-service-software/" title="IT Service Software">IT Service Software</a><li><a href="/c/live-chat-software/" title="Live Chat Software">Live Chat Software</a><li><a href="/c/live-chat-software/small-business/" title="Live Chat Software for Small Business">Live Chat Software for Small Business</a><li><a href="/c/remote-support-software/" title="Remote Support Software">Remote Support Software</a> </ul> </div> </div> </div> <div class="order-3 content-visibility"> <div class="main-container"> <div class="col col--75 col--sm"> <div class="category__content"> <img width="1000" height="483" src="data:image/gif;base64,R0lGODlhAQABAIAAAP///wAAACH5BAEAAAAALAAAAAABAAEAAAICRAEAOw==" class="lazyload toc-img" alt="Free Remote Support Software Guide" sizes="(max-width: 1000px) 100vw, 1000px" data-srcset="https://s.financesonline.com/uploads/2023/01/Free-Remote-Support-Software.png 1000w, https://s.financesonline.com/uploads/2023/01/Free-Remote-Support-Software-300x145.png 300w, https://s.financesonline.com/uploads/2023/01/Free-Remote-Support-Software-768x371.png 768w, https://s.financesonline.com/uploads/2023/01/Free-Remote-Support-Software-93x45.png 93w" /> </div> </div> </div> <div class="main-container"> <div class="col col--75 col--sm"> <h3 class="toc-header margin">Table of contents</h3> </div> <div class="clearfix"></div> </div> <div class="main-container"> <div class="col col--75 col--sm"> <div class="category__sections toggle"> <div class="article-section"> <div class="article-section__text"> <p>Remote work has provided employees and independent professionals with a different level of convenience. Since the COVID-19 pandemic, remote operations have become part of the norm, and among those who made the transition possible are IT professionals. With the help of remote support software, IT pros are able to provide tech support regardless of their and their clients’ location, especially for issues that involve complicated troubleshooting and software upgrades and installations.</p> <p>Remote support solutions, however, often come with price tags that not everyone is willing to invest in right away. This is where free remote support applications have better advantages and here is a brief guide to help you learn more about the best software solutions in this category.</p> </div> </div><div class="article-section"> <h3 id="get-to-know-each-product-with-free-trial"><span class="cat-icon cat-icon--free-trial"></span>Get to Know Each Product with Free Trial</h3> <div class="article-section__text"> <p><span style="font-weight: 400;">Free remote support solutions are the free trial versions of premium apps, the only difference is you can use them for as long as you like. Opting for vendors that offer free versions instead of limited free trials gives you an unlimited amount of time to test the features and other important elements that are included in the free plan. This allows you to make a more in-depth comparison of different remote support solutions, as well as helps you make a more informed decision on which software is worthy of upgrading to a premium version. </span></p> <p><span style="font-weight: 400;">When it comes to choosing the best free remote support software, the best approach we recommend is narrowing your list down to the platforms that currently have the highest SmartScore rankings and Customer Satisfaction Ratings in our remote support software reviews. This list includes </span><a href="https://reviews.financesonline.com/p/connectwise-control/">ConnectWise Control</a><span style="font-weight: 400;">, </span><a href="https://reviews.financesonline.com/p/zendesk-remote/">Zendesk</a><span style="font-weight: 400;">, </span> <a href="https://reviews.financesonline.com/p/zoho-assist/">Zoho Assist</a><span style="font-weight: 400;">, </span><a href="https://reviews.financesonline.com/p/hubspot-service-hub/">HubSpot Service Hub</a><span style="font-weight: 400;">, and </span><a href="https://reviews.financesonline.com/p/freshdesk-field-service/">Freshdesk</a><span style="font-weight: 400;">.</span></p> </div> </div><div class="article-section"> <h3 id="targeted-businesses"><span class="cat-icon cat-icon--targeted-businesses"></span>Targeted Businesses</h3> <div class="article-section__text"> <p><span style="font-weight: 400;">Free remote support platforms are useful to IT professionals and businesses that only need standard or basic tools to access a computer remotely for different purposes, such as the following:</span></p> <ul> <li><b>SMBs looking for a cost-effective, user-friendly remote support solution for their clients.</b><span style="font-weight: 400;"> Small businesses have very limited resources. They cannot waste time and money on setting up and training for a sophisticated remote support platform. Remote support software free tools provide small businesses with the capability to assist customers from anywhere in the world.</span></li> <li><b>Companies with remote employees. </b><span style="font-weight: 400;">Businesses with employees working remotely need access to office computers. Furthermore, remote employees also need hands-on assistance from the IT team, especially when it comes to troubleshooting or installing and updating work-related software.</span></li> <li><b>Freelance IT professionals. </b><span style="font-weight: 400;">Independent IT professionals and IT consultants can benefit from free remote support platforms’ features, such as performing remote access on their clients’ devices, tracking issues, and more. </span></li> </ul> </div> </div><div class="article-section"> <h3 id="what-are-examples-of-free-remote-support-software"><span class="cat-icon cat-icon--examples"></span>What are examples of free remote support software?</h3> <div class="article-section__text"> <p>Below are some of the leading remote support software with completely free tools:</p> <ul> <li style="font-weight: 400;" aria-level="1"><a href="https://reviews.financesonline.com/p/connectwise-control/"><b>ConnectWise Control</b></a><b>. </b><span style="font-weight: 400;">ConnectWise Control is a self-hosted remote support software that offers a free license for single-user accounts. The free version gives the user access to remote access, remote support, and remote meeting features.</span></li> <li style="font-weight: 400;" aria-level="1"><a href="https://reviews.financesonline.com/p/zendesk-remote/"><b>Zendesk</b></a><span style="font-weight: 400;">. This popular helpdesk platform provides businesses with a comprehensive suite of applications that allow remote teams to provide customer support from any location via multiple channels, such as phone, email, live chat, social media, etc.</span></li> <li style="font-weight: 400;" aria-level="1"><a href="https://reviews.financesonline.com/p/zoho-assist/"><b>Zoho Assist</b></a><span style="font-weight: 400;">. Zoho Assist is a dedicated remote support and access solution designed for SMBs. It is a completely free platform that comes with advanced features, such as unattended access, two-way screen sharing, multi-monitor navigation, and SSL and 128-bit Advanced Encryption Standard.</span></li> <li style="font-weight: 400;" aria-level="1"><a href="https://reviews.financesonline.com/p/hubspot-service-hub/"><b>HubSpot Service Hub</b></a><span style="font-weight: 400;">. </span><span style="font-weight: 400;">This product is part of the HubSpot CRM platform and provides businesses with free customer support tools, such as contact management, ticketing, and live chat.</span></li> <li style="font-weight: 400;" aria-level="1"><a href="https://reviews.financesonline.com/p/freshdesk-field-service/"><b>Freshdesk</b></a>. Another leading helpdesk solution is Freshdesk and it offers modern customer support tools for small teams. Among free customer support features included in the free plan are an integrated ticketing system, a knowledge base, and team collaboration.</li> </ul> </div> </div><div class="article-section"> <h3 id="types-of-free-remote-support-software"><span class="cat-icon cat-icon--types"></span>Types of Free Remote Support Software</h3> <div class="article-section__text"> <p><span style="font-weight: 400;">Free remote support solutions can be divided into the following major categories:</span></p> <ul> <li style="font-weight: 400;" aria-level="1"><b>Operating system-based solution.</b><span style="font-weight: 400;"> This type of remote support solution is built into the operating system a business is using. </span></li> <li style="font-weight: 400;" aria-level="1"><b>Third-party platforms.</b> Third-party solutions fall under the more popular type of remote support software. These can either be self-hosted or cloud-based and require users to download the application to their devices or access the platform through the service provider’s website.</li> </ul> </div> </div><div class="article-section"> <h3 id="key-features-of-free-remote-support-software"><span class="cat-icon cat-icon--key-features"></span>Key Features of Free Remote Support Software</h3> <div class="article-section__text"> <p><span style="font-weight: 400;">The features offered in the free plans of remote support platforms are typically standard tools that allow IT professionals to access, troubleshoot, and manage remote computers. Although the suite of tools can vary depending on the service provider, below are some of the important features you should be looking for in a good free remote support software:</span></p> <ul> <li><b>Unattended access. </b><span style="font-weight: 400;">This feature allows IT technicians to access a remote computer even without anyone present on the other end. This feature is helpful during instances when remote clients are not capable of manually granting IT professionals access to their computers.</span></li> <li aria-level="1"><b>File and clipboard transfer. </b><span style="font-weight: 400;">Built-in file and clipboard sharing capability enables technicians to install applications, copy scripts or commands, etc., on their clients’ computers.</span></li> </ul> <ul> <li aria-level="1"><b>Auto reboot and reconnect. </b><span style="font-weight: 400;">This feature is critical when IT technicians need to manually install patches and software updates, or other tasks that require a reboot of their clients’ computers.</span></li> <li aria-level="1"><b>Built-in chat. </b>This eliminates the need for third-party communication tools as IT technicians and their clients can instantly exchange messages and updates through the remote support software’s chat feature.</li> </ul> </div> </div><div class="article-section"> <h3 id="benefits-of-free-remote-support-software"><span class="cat-icon cat-icon--benefits"></span>Benefits of Free Remote Support Software</h3> <div class="article-section__text"> <p><span style="font-weight: 400;">Aside from being cost-effective, using a free remote support solution also have the following advantages:</span></p> <ul> <li aria-level="1"><b>Less intrusive tech support. </b><span style="font-weight: 400;">With the capability to access a client’s computer remotely and even when unattended, IT professionals are able to perform their tasks without disrupting their clients’ schedules.</span></li> <li aria-level="1"><b>Immediate support. </b><span style="font-weight: 400;">IT professionals no longer have to spend time traveling to their clients’ locations, which is very helpful during instances when clients need immediate assistance.</span></li> <li aria-level="1"><b>Efficient network monitoring and management. </b>For companies that have remote employees, remote support platforms allow their IT staff to monitor and manage user access to the company’s network and resources.</li> </ul> </div> </div><div class="article-section"> <h3 id="payment-schemes"><span class="cat-icon cat-icon--default"></span>Payment Schemes</h3> <div class="article-section__text"> <p><span style="font-weight: 400;">Using free remote support software is ideal for SMBs and independent IT consultants and technicians testing out a software’s reliability. There, however, comes a point when premium upgrades are necessary. Below are the pricing schemes remote support service providers typically offer:</span></p> <ul> <li style="font-weight: 400;" aria-level="1"><b>One-time purchase. </b><span style="font-weight: 400;">This is a common payment scheme for on-premise or self-hosted software. You only have to purchase a software license once and you have complete control over your data, integration, configuration, and system updates.</span></li> <li style="font-weight: 400;" aria-level="1"><b>Fixed monthly and annual plans. </b><span style="font-weight: 400;">This is typically offered by cloud-based remote support service providers and gives you more options based on your budget and frequency of payment.</span></li> <li style="font-weight: 400;" aria-level="1"><b>By-quote. </b>This offers more flexibility, especially in terms of only getting and paying for the features you need.</li> </ul> </div> </div><div class="article-section"> <h3 id="the-bottom-line"><span class="cat-icon cat-icon--default"></span>The Bottom Line</h3> <div class="article-section__text"> <p><span style="font-weight: 400;">For SMBs and independent IT professionals looking for a cost-effective remote software solution, opting for the free versions is an easy decision. Choosing the right software, however, is the real challenge as free remote software systems have limitations, especially when it comes to the number and type of features offered. This is why it is important to know and understand your business needs as it plays a crucial role in helping you decide which software solution is the best fit. </span></p> <p><span style="font-weight: 400;">Furthermore, it is also important to keep in mind that you will not be using a free remote support solution forever. This is where you have to take a software’s scalability into consideration and figure out whether its premium version is capable of supporting your business as it grows.</span></p> </div> </div> </div> </div> <div class="clearfix"></div> </div> </div> <div class="category category--white order-5 content-visibility"> <div class="main-container"> <div class="category__content category__content--margin col col--75 col--sm"> <h3>List of Free Remote Support Software Companies</h3> <div class="soft__list"> <div class="pull-right"> <p>Order by:</p> <div id="soft-dd" class="soft__list__dd" data-ajax="https://financesonline.com/wp-admin/admin-ajax.php" data-term="953" data-count="15" data-taxonomy="category_apps"> <span>Newest</span> <ul> <li data-sort="newest">Newest</li> <li data-sort="score">Score</li> <li data-sort="user-reviews">User Score</li> </ul> </div> <div class="clearfix"></div> </div> <div id="soft-table" class="soft__table"> <div class="soft__head"> <div class="col col--33 s-name"> Product name: </div> <div class="col col--20 s-cat"> Category: </div> <div class="col col--10 s-ss"> Smart Score: </div> <div class="col col--10 s-price"> Price: </div> <div class="col col--10 s-us"> User Satisf. </div> <div class="col col--16 s-ur"> User reviews: </div> <div class="clearfix"></div> </div> <div id="soft-table-products"> <div class="soft__row"> <a href="https://reviews.financesonline.com/p/connectwise-screenconnect/" title="ConnectWise ScreenConnect" class="col col--33 s-name"> <div class="soft__img"> <img width="93" height="48" src="data:image/gif;base64,R0lGODlhAQABAIAAAP///wAAACH5BAEAAAAALAAAAAABAAEAAAICRAEAOw==" class="lazyload" alt="ConnectWise ScreenConnect reviews" sizes="(max-width: 93px) 100vw, 93px" data-srcset="https://s.financesonline.com/uploads/2022/12/Small-Thumbnail-Connectwise-PSA-93x48.png 93w, https://s.financesonline.com/uploads/2022/12/Small-Thumbnail-Connectwise-PSA.png 186w" /> </div> <p>ConnectWise ScreenConnect</p> </a> <div class="col col--20 s-cat "> Free Remote Support Software </div> <div class="col col--10 s-ss"> 9.0 </div> <div class="col col--10 s-price"> $27 </div> <div class="col col--10 s-us"> 100% </div> <div class="col col--16 s-ur"> <a href="https://reviews.financesonline.com/p/connectwise-screenconnect/#user-review" title="User reviews" class="soft__revs"> <span class="soft__stars"> <span class="full"></span> <span class="full"></span> <span class="full"></span> <span class="full"></span> <span class="full"></span> </span> <span>22 user reviews</span> </a> </div> <div class="clearfix"></div> </div> <div class="soft__row"> <a href="https://reviews.financesonline.com/p/glpi/" title="GLPI" class="col col--33 s-name"> <div class="soft__img"> <img width="93" height="48" src="data:image/gif;base64,R0lGODlhAQABAIAAAP///wAAACH5BAEAAAAALAAAAAABAAEAAAICRAEAOw==" class="lazyload" alt="GLPI reviews" sizes="(max-width: 93px) 100vw, 93px" data-srcset="https://s.financesonline.com/uploads/2021/06/glpi-logo-93x48.png 93w, https://s.financesonline.com/uploads/2021/06/glpi-logo.png 186w" /> </div> <p>GLPI</p> </a> <div class="col col--20 s-cat "> Free Remote Support Software </div> <div class="col col--10 s-ss"> 8.4 </div> <div class="col col--10 s-price"> €19 </div> <div class="col col--10 s-us"> 100% </div> <div class="col col--16 s-ur"> <a href="https://reviews.financesonline.com/p/glpi/#user-review" title="User reviews" class="soft__revs"> <span class="soft__stars"> <span ></span> <span ></span> <span ></span> <span ></span> <span ></span> </span> <span>0 user reviews</span> </a> </div> <div class="clearfix"></div> </div> <div class="soft__row"> <a href="https://reviews.financesonline.com/p/haloitsm/" title="HaloITSM" class="col col--33 s-name"> <div class="soft__img"> <img width="93" height="48" src="data:image/gif;base64,R0lGODlhAQABAIAAAP///wAAACH5BAEAAAAALAAAAAABAAEAAAICRAEAOw==" class="lazyload" alt="HaloITSM reviews" sizes="(max-width: 93px) 100vw, 93px" data-srcset="https://s.financesonline.com/uploads/2022/02/HaloITSM-logo-thumbnail-93x48.png 93w, https://s.financesonline.com/uploads/2022/02/HaloITSM-logo-thumbnail.png 186w" /> </div> <p>HaloITSM</p> </a> <div class="col col--20 s-cat "> Free Remote Support Software </div> <div class="col col--10 s-ss"> 8.0 </div> <div class="col col--10 s-price"> £65 </div> <div class="col col--10 s-us"> 95% </div> <div class="col col--16 s-ur"> <a href="https://reviews.financesonline.com/p/haloitsm/#user-review" title="User reviews" class="soft__revs"> <span class="soft__stars"> <span ></span> <span ></span> <span ></span> <span ></span> <span ></span> </span> <span>0 user reviews</span> </a> </div> <div class="clearfix"></div> </div> <div class="soft__row"> <a href="https://reviews.financesonline.com/p/zendesk-remote/" title="Zendesk" class="col col--33 s-name"> <div class="soft__img"> <img width="93" height="48" src="data:image/gif;base64,R0lGODlhAQABAIAAAP///wAAACH5BAEAAAAALAAAAAABAAEAAAICRAEAOw==" class="lazyload" alt="Zendesk reviews" sizes="(max-width: 93px) 100vw, 93px" data-srcset="https://s.financesonline.com/uploads/2019/07/zendesk-logo2-93x48.png 93w, https://s.financesonline.com/uploads/2019/07/zendesk-logo2.png 186w" /> </div> <p>Zendesk</p> </a> <div class="col col--20 s-cat "> Free Remote Support Software </div> <div class="col col--10 s-ss"> 9.6 </div> <div class="col col--10 s-price"> $19 </div> <div class="col col--10 s-us"> 98% </div> <div class="col col--16 s-ur"> <a href="https://reviews.financesonline.com/p/zendesk-remote/#user-review" title="User reviews" class="soft__revs"> <span class="soft__stars"> <span class="full"></span> <span class="full"></span> <span class="full"></span> <span class="full"></span> <span class="full"></span> </span> <span>55 user reviews</span> </a> </div> <div class="clearfix"></div> </div> <div class="soft__row"> <a href="https://reviews.financesonline.com/p/proprofs-help-desk/" title="ProProfs Help Desk" class="col col--33 s-name"> <div class="soft__img"> <img width="93" height="48" src="data:image/gif;base64,R0lGODlhAQABAIAAAP///wAAACH5BAEAAAAALAAAAAABAAEAAAICRAEAOw==" class="lazyload" alt="ProProfs Help Desk reviews" sizes="(max-width: 93px) 100vw, 93px" data-srcset="https://s.financesonline.com/uploads/2019/08/ProProfs-Help-Desk-logo2-93x48.png 93w, https://s.financesonline.com/uploads/2019/08/ProProfs-Help-Desk-logo2.png 186w" /> </div> <p>ProProfs Help Desk</p> </a> <div class="col col--20 s-cat "> Free Remote Support Software </div> <div class="col col--10 s-ss"> 8.5 </div> <div class="col col--10 s-price"> $20 </div> <div class="col col--10 s-us"> 100% </div> <div class="col col--16 s-ur"> <a href="https://reviews.financesonline.com/p/proprofs-help-desk/#user-review" title="User reviews" class="soft__revs"> <span class="soft__stars"> <span class="full"></span> <span class="full"></span> <span class="full"></span> <span class="full"></span> <span class="full"></span> </span> <span>36 user reviews</span> </a> </div> <div class="clearfix"></div> </div> <div class="soft__row"> <a href="https://reviews.financesonline.com/p/hubspot-service-hub/" title="HubSpot Service Hub" class="col col--33 s-name"> <div class="soft__img"> <img width="93" height="48" src="data:image/gif;base64,R0lGODlhAQABAIAAAP///wAAACH5BAEAAAAALAAAAAABAAEAAAICRAEAOw==" class="lazyload" alt="HubSpot Service Hub reviews" sizes="(max-width: 93px) 100vw, 93px" data-srcset="https://s.financesonline.com/uploads/2019/08/hubspot2-93x48.png 93w, https://s.financesonline.com/uploads/2019/08/hubspot2.png 186w" /> </div> <p>HubSpot Service Hub</p> </a> <div class="col col--20 s-cat "> Free Remote Support Software </div> <div class="col col--10 s-ss"> 9.0 </div> <div class="col col--10 s-price"> $18 </div> <div class="col col--10 s-us"> 98% </div> <div class="col col--16 s-ur"> <a href="https://reviews.financesonline.com/p/hubspot-service-hub/#user-review" title="User reviews" class="soft__revs"> <span class="soft__stars"> <span class="full"></span> <span class="full"></span> <span class="full"></span> <span class="full"></span> <span ></span> </span> <span>11 user reviews</span> </a> </div> <div class="clearfix"></div> </div> <div class="soft__row"> <a href="https://reviews.financesonline.com/p/acquire/" title="Acquire" class="col col--33 s-name"> <div class="soft__img"> <img width="93" height="48" src="data:image/gif;base64,R0lGODlhAQABAIAAAP///wAAACH5BAEAAAAALAAAAAABAAEAAAICRAEAOw==" class="lazyload" alt="Acquire reviews" sizes="(max-width: 93px) 100vw, 93px" data-srcset="https://s.financesonline.com/uploads/2019/09/acquire-logo2-93x48.png 93w, https://s.financesonline.com/uploads/2019/09/acquire-logo2.png 186w" /> </div> <p>Acquire</p> </a> <div class="col col--20 s-cat "> Free Remote Support Software </div> <div class="col col--10 s-ss"> 8.5 </div> <div class="col col--10 s-price"> $25 </div> <div class="col col--10 s-us"> 99% </div> <div class="col col--16 s-ur"> <a href="https://reviews.financesonline.com/p/acquire/#user-review" title="User reviews" class="soft__revs"> <span class="soft__stars"> <span class="full"></span> <span class="full"></span> <span class="full"></span> <span class="full"></span> <span ></span> </span> <span>1 user reviews</span> </a> </div> <div class="clearfix"></div> </div> <div class="soft__row"> <a href="https://reviews.financesonline.com/p/cloudberry-remote-assistant/" title="CloudBerry Remote Assistant" class="col col--33 s-name"> <div class="soft__img"> <img width="93" height="48" src="data:image/gif;base64,R0lGODlhAQABAIAAAP///wAAACH5BAEAAAAALAAAAAABAAEAAAICRAEAOw==" class="lazyload" alt="CloudBerry Remote Assistant reviews" sizes="(max-width: 93px) 100vw, 93px" data-srcset="https://s.financesonline.com/uploads/2019/09/CloudBerry-logo2-93x48.png 93w, https://s.financesonline.com/uploads/2019/09/CloudBerry-logo2.png 186w" /> </div> <p>CloudBerry Remote Assistant</p> </a> <div class="col col--20 s-cat "> Free Remote Support Software </div> <div class="col col--10 s-ss"> 8.8 </div> <div class="col col--10 s-price"> Free </div> <div class="col col--10 s-us"> 100% </div> <div class="col col--16 s-ur"> <a href="https://reviews.financesonline.com/p/cloudberry-remote-assistant/#user-review" title="User reviews" class="soft__revs"> <span class="soft__stars"> <span class="full"></span> <span class="full"></span> <span class="full"></span> <span class="full"></span> <span class="full"></span> </span> <span>17 user reviews</span> </a> </div> <div class="clearfix"></div> </div> <div class="soft__row"> <a href="https://reviews.financesonline.com/p/tawk-to/" title="Tawk.to" class="col col--33 s-name"> <div class="soft__img"> <img width="93" height="48" src="data:image/gif;base64,R0lGODlhAQABAIAAAP///wAAACH5BAEAAAAALAAAAAABAAEAAAICRAEAOw==" class="lazyload" alt="Tawk.to reviews" sizes="(max-width: 93px) 100vw, 93px" data-srcset="https://financesonline.com/uploads/2020/05/Tawk.to-logo2-93x48.png 93w, https://financesonline.com/uploads/2020/05/Tawk.to-logo2.png 186w" /> </div> <p>Tawk.to</p> </a> <div class="col col--20 s-cat "> Free Remote Support Software </div> <div class="col col--10 s-ss"> 8.5 </div> <div class="col col--10 s-price"> free </div> <div class="col col--10 s-us"> 88% </div> <div class="col col--16 s-ur"> <a href="https://reviews.financesonline.com/p/tawk-to/#user-review" title="User reviews" class="soft__revs"> <span class="soft__stars"> <span class="full"></span> <span class="full"></span> <span class="full"></span> <span class="full"></span> <span class="full"></span> </span> <span>14 user reviews</span> </a> </div> <div class="clearfix"></div> </div> <div class="soft__row"> <a href="https://reviews.financesonline.com/p/connectwise-control/" title="ConnectWise Control" class="col col--33 s-name"> <div class="soft__img"> <img width="93" height="48" src="data:image/gif;base64,R0lGODlhAQABAIAAAP///wAAACH5BAEAAAAALAAAAAABAAEAAAICRAEAOw==" class="lazyload" alt="ConnectWise Control reviews" sizes="(max-width: 93px) 100vw, 93px" data-srcset="https://s.financesonline.com/uploads/2022/12/Small-Thumbnail-Connectwise-PSA-93x48.png 93w, https://s.financesonline.com/uploads/2022/12/Small-Thumbnail-Connectwise-PSA.png 186w" /> </div> <p>ConnectWise Control</p> </a> <div class="col col--20 s-cat "> Free Remote Support Software </div> <div class="col col--10 s-ss"> 9.0 </div> <div class="col col--10 s-price"> $27 </div> <div class="col col--10 s-us"> 100% </div> <div class="col col--16 s-ur"> <a href="https://reviews.financesonline.com/p/connectwise-control/#user-review" title="User reviews" class="soft__revs"> <span class="soft__stars"> <span class="full"></span> <span class="full"></span> <span class="full"></span> <span class="full"></span> <span class="full"></span> </span> <span>22 user reviews</span> </a> </div> <div class="clearfix"></div> </div> <div class="soft__row"> <a href="https://reviews.financesonline.com/p/zoho-desk/" title="Zoho Desk" class="col col--33 s-name"> <div class="soft__img"> <img width="93" height="48" src="data:image/gif;base64,R0lGODlhAQABAIAAAP///wAAACH5BAEAAAAALAAAAAABAAEAAAICRAEAOw==" class="lazyload" alt="Zoho Desk reviews" sizes="(max-width: 93px) 100vw, 93px" data-srcset="https://s.financesonline.com/uploads/2023/07/Small-Thumbnail-Zoho-Desk-93x48.png 93w, https://s.financesonline.com/uploads/2023/07/Small-Thumbnail-Zoho-Desk.png 186w" /> </div> <p>Zoho Desk</p> </a> <div class="col col--20 s-cat "> Free Remote Support Software </div> <div class="col col--10 s-ss"> 9.0 </div> <div class="col col--10 s-price"> Free </div> <div class="col col--10 s-us"> 100% </div> <div class="col col--16 s-ur"> <a href="https://reviews.financesonline.com/p/zoho-desk/#user-review" title="User reviews" class="soft__revs"> <span class="soft__stars"> <span class="full"></span> <span class="full"></span> <span class="full"></span> <span class="full"></span> <span class="full"></span> </span> <span>16 user reviews</span> </a> </div> <div class="clearfix"></div> </div> <div class="soft__row"> <a href="https://reviews.financesonline.com/p/zoho-wiki/" title="Zoho Wiki" class="col col--33 s-name"> <div class="soft__img"> <img width="93" height="48" src="data:image/gif;base64,R0lGODlhAQABAIAAAP///wAAACH5BAEAAAAALAAAAAABAAEAAAICRAEAOw==" class="lazyload" alt="Zoho Wiki reviews" sizes="(max-width: 93px) 100vw, 93px" data-srcset="https://s.financesonline.com/uploads/2019/07/zoho-logo2-93x48.png 93w, https://s.financesonline.com/uploads/2019/07/zoho-logo2.png 186w" /> </div> <p>Zoho Wiki</p> </a> <div class="col col--20 s-cat "> Free Remote Support Software </div> <div class="col col--10 s-ss"> 8.3 </div> <div class="col col--10 s-price"> free </div> <div class="col col--10 s-us"> 100% </div> <div class="col col--16 s-ur"> <a href="https://reviews.financesonline.com/p/zoho-wiki/#user-review" title="User reviews" class="soft__revs"> <span class="soft__stars"> <span ></span> <span ></span> <span ></span> <span ></span> <span ></span> </span> <span>0 user reviews</span> </a> </div> <div class="clearfix"></div> </div> <div class="soft__row"> <a href="https://reviews.financesonline.com/p/pulseway/" title="Pulseway" class="col col--33 s-name"> <div class="soft__img"> <img width="93" height="48" src="data:image/gif;base64,R0lGODlhAQABAIAAAP///wAAACH5BAEAAAAALAAAAAABAAEAAAICRAEAOw==" class="lazyload" alt="Pulseway reviews" sizes="(max-width: 93px) 100vw, 93px" data-srcset="https://s.financesonline.com/uploads/2016/04/Pulseway_logo1-93x48.png 93w, https://s.financesonline.com/uploads/2016/04/Pulseway_logo1.png 200w" /> </div> <p>Pulseway</p> </a> <div class="col col--20 s-cat "> Free Remote Support Software </div> <div class="col col--10 s-ss"> 8.2 </div> <div class="col col--10 s-price"> $1.32 </div> <div class="col col--10 s-us"> 100% </div> <div class="col col--16 s-ur"> <a href="https://reviews.financesonline.com/p/pulseway/#user-review" title="User reviews" class="soft__revs"> <span class="soft__stars"> <span class="full"></span> <span class="full"></span> <span class="full"></span> <span class="full"></span> <span class="full"></span> </span> <span>5 user reviews</span> </a> </div> <div class="clearfix"></div> </div> <div class="soft__row"> <a href="https://reviews.financesonline.com/p/jira-service-desk/" title="Jira Service Desk" class="col col--33 s-name"> <div class="soft__img"> <img width="93" height="48" src="data:image/gif;base64,R0lGODlhAQABAIAAAP///wAAACH5BAEAAAAALAAAAAABAAEAAAICRAEAOw==" class="lazyload" alt="Jira Service Desk reviews" sizes="(max-width: 93px) 100vw, 93px" data-srcset="https://s.financesonline.com/uploads/2020/02/jira-service-desk-logo-thumbnail-93x48.png 93w, https://s.financesonline.com/uploads/2020/02/jira-service-desk-logo-thumbnail.png 186w" /> </div> <p>Jira Service Desk</p> </a> <div class="col col--20 s-cat "> Free Remote Support Software </div> <div class="col col--10 s-ss"> 9.0 </div> <div class="col col--10 s-price"> $20 </div> <div class="col col--10 s-us"> 96% </div> <div class="col col--16 s-ur"> <a href="https://reviews.financesonline.com/p/jira-service-desk/#user-review" title="User reviews" class="soft__revs"> <span class="soft__stars"> <span class="full"></span> <span class="full"></span> <span class="full"></span> <span class="full"></span> <span class="full"></span> </span> <span>14 user reviews</span> </a> </div> <div class="clearfix"></div> </div> <div class="soft__row"> <a href="https://reviews.financesonline.com/p/spiceworks-help-desk/" title="Spiceworks" class="col col--33 s-name"> <div class="soft__img"> <img width="93" height="48" src="data:image/gif;base64,R0lGODlhAQABAIAAAP///wAAACH5BAEAAAAALAAAAAABAAEAAAICRAEAOw==" class="lazyload" alt="Spiceworks reviews" sizes="(max-width: 93px) 100vw, 93px" data-srcset="https://s.financesonline.com/uploads/2018/08/Spiceworks-logo-2-93x48.png 93w, https://s.financesonline.com/uploads/2018/08/Spiceworks-logo-2.png 186w" /> </div> <p>Spiceworks</p> </a> <div class="col col--20 s-cat "> Free Remote Support Software </div> <div class="col col--10 s-ss"> 8.6 </div> <div class="col col--10 s-price"> free </div> <div class="col col--10 s-us"> 99% </div> <div class="col col--16 s-ur"> <a href="https://reviews.financesonline.com/p/spiceworks-help-desk/#user-review" title="User reviews" class="soft__revs"> <span class="soft__stars"> <span class="full"></span> <span class="full"></span> <span class="full"></span> <span class="full"></span> <span class="full"></span> </span> <span>25 user reviews</span> </a> </div> <div class="clearfix"></div> </div> </div> </div> </div> <div id="pagination" class="fot-pagination"><div class="fot-pagination__inner"><span class="mini-hide">Page 1 of 3</span><span class="fot-pagination__item fot-pagination__item--disabled">1</span><a class="fot-pagination__item" href="?page=2">2</a><a class="fot-pagination__item" href="?page=3">3</a><a class="fot-pagination__item fot-pagination__item--last" href="?page=3">Last »</a><div class="clearfix"></div></div></div> <h3>Things to consider when you invest in a SaaS</h3> <p>To select an apt SaaS program for your company, start by asking the following questions:</p> <p>· Is this cloud system the best product—economically and features-wise?<br /> · Will it be easy to do long-term business with the cloud provider?<br /> · Is the app easy to use and does it simplify technology?<br /> · Can the platform help your company to handle compliance, security, and operational risks?</p> <p>Find out if other enterprises have successfully deployed the solution. Get proof about the provider being able to offer the desired business value and ROI. Browse case studies to learn about the user experiences of other buyers. Obtain references from the provider and find out about the caliber of the software and service provided.</p> <p>Another important aspect to consider is the free trial. Before you make such a vital decision and shell out your hard-earned money, be sure if the system actually fits your requirements. You can do this by signing up for the free trial and trying out the system’s functionality. Also, find out if the provider can help you to pilot the solution. You may need to shell out for the implementation of the pilot, but the cost is worth it as it will give you results and proof points to consider before you make a crucial investment. </p> <div class="fot-faq"> <h3><span class="icon icon--faq"></span>Frequently asked questions about Free Remote Support Software</h3> <div class="fot-faq__item"> <a href="#">What is the best free remote support software? <span class="icon icon--arrow-down"></span></a> <div class="fot-faq__answer" id="faq-q1"> <p><span style="font-weight: 400;">The best free remote support solution is </span><a href="https://reviews.financesonline.com/p/connectwise-control/"><span style="font-weight: 400;">ConnectWise Control</span></a><span style="font-weight: 400;">. This self-hosted software offers a comprehensive set of modern tools that enable technicians to be more productive and efficient in providing tech support and managing attended and unattended remote computers securely. Its free version is good for a single-tech license account and supports a maximum of three access agents. </span></p> <p><span style="font-weight: 400;">Aside from its free remote access, troubleshooting, and device monitoring and management capabilities, ConnectWise Control also allows IT teams to conduct online seminars and presentations for remote meetings, which is helpful for collaboration and training purposes.</span></p> </div> </div> <div class="fot-faq__item"> <a href="#"> What are the benefits of free remote support software? <span class="icon icon--arrow-down"></span></a> <div class="fot-faq__answer" id="faq-q2"> <p><span style="font-weight: 400;">There are a number of benefits that come with using free remote support software and here are some of them:</span></p> <ul> <li><b>Easy-of-use. </b><span style="font-weight: 400;">Free remote software solutions are designed to be user-friendly, which helps technicians and even their clients adopt them quickly.</span></li> <li aria-level="1"><b>Cost-efficient. </b><span style="font-weight: 400;">Premium software solutions are significant investments that can be burdensome for SMBs and independent IT professionals. A free remote support platform not only offers a zero-cost business solution, but it also minimizes, if not completely eliminates, the cost of operation that comes with having on-site and/or traveling IT staff.</span></li> <li><b></b><b>Happy, uninterrupted clients. </b><span style="font-weight: 400;">While clients are happy with the immediate tech support, they might not always appreciate the disruption it can create in their schedule. Fortunately, good remote support software has an unattended access feature that enables IT technicians to conduct repairs, install updates, or manage a client’s device even without the physical presence of the client on the remote end.</span></li> </ul> </div> </div> <div class="fot-faq__item"> <a href="#">What are the features of remote support software? <span class="icon icon--arrow-down"></span></a> <div class="fot-faq__answer" id="faq-q3"> <p><span style="font-weight: 400;">Free remote support platforms offer different sets of tools but here are the general features you may want to look for:</span></p> <ul> <li><b>Built-in clipboard sharing and file transfer. </b><span style="font-weight: 400;">This allows technicians to transfer app installers from their computers to their clients’ devices faster instead of uploading and downloading files, software, etc., from a third-party platform.</span></li> <li><b>Automatic reboot and reconnect function. </b>Technicians lose connection to their client’s device when the latter’s computer shuts down. The auto-reboot and reconnect feature prevents this from happening, especially during the process of installing software updates and patches.</li> <li><b>Unattended access. </b><span style="font-weight: 400;">Some clients may not be available during the time when technicians need to remotely access their computers. This feature allows IT professionals to perform and complete their tasks even without their clients’ physical access to their devices.</span></li> <li><b>Built-in communication tools. </b>This feature provides technicians and clients with a faster and more efficient way to communicate as they can exchange messages directly on the remote support platform instead of using third-party communication channels.</li> </ul> </div> </div> <div class="fot-faq__item"> <a href="#">What is the easiest free remote support software to use? <span class="icon icon--arrow-down"></span></a> <div class="fot-faq__answer" id="faq-q4"> <p><span style="font-weight: 400;">Free remote support solutions often have an interface that is easy to navigate and features that do not require in-depth training to be utilized effectively. Among the free remote support software available today, below are the top three most user-friendly:</span></p> <ul> <li><a href="https://reviews.financesonline.com/p/connectwise-control/"><b>ConnectWise Control</b></a><b>.</b><span style="font-weight: 400;"> As one of the leading software in this category, ConnectWise Control is not only easy to deploy, but it also provides SMBs and IT professionals with straightforward features that make remote access, tech support, and real-time collaboration seamless and easy.</span></li> <li aria-level="1"><a href="https://reviews.financesonline.com/p/zoho-assist/"><b>Zoho Assist</b></a><b>. </b><span style="font-weight: 400;">This software does not require manual installation and maintenance and also comes with a security feature that automatically detects bugs that even a non-IT user can fix.</span></li> <li><b></b><a href="https://reviews.financesonline.com/p/teamviewer/"><b>TeamViewer</b></a><b>. </b><span style="font-weight: 400;">Usability is one of the reasons why TeamViewer has become one of the most popular remote support platforms. It allows users to quickly access desktops and mobile devices remotely, as well as easily share files via its drag-and-drop file-transfer functionality.</span></li> </ul> </div> </div> </div> <script type="application/ld+json">{ "@context": "https://schema.org", "@type": "FAQPage", "mainEntity": [ { "@type": "Question", "name": "What is the best free remote support software?", "acceptedAnswer": { "@type": "Answer", "@id": "https://financesonline.com/retirement-101-the-basics-of-401k/#faq-q1", "text": "<p>The best free remote support solution is <a href=\"https://reviews.financesonline.com/p/connectwise-control/\">ConnectWise Control</a>. This self-hosted software offers a comprehensive set of modern tools that enable technicians to be more productive and efficient in providing tech support and managing attended and unattended remote computers securely. Its free version is good for a single-tech license account and supports a maximum of three access agents.\u00a0</p>\n<p>Aside from its free remote access, troubleshooting, and device monitoring and management capabilities, ConnectWise Control also allows IT teams to conduct online seminars and presentations for remote meetings, which is helpful for collaboration and training purposes.</p>\n" } }, { "@type": "Question", "name": " What are the benefits of free remote support software?", "acceptedAnswer": { "@type": "Answer", "@id": "https://financesonline.com/retirement-101-the-basics-of-401k/#faq-q2", "text": "<p>There are a number of benefits that come with using free remote support software and here are some of them:</p>\n<ul>\n<li><b>Easy-of-use. </b>Free remote software solutions are designed to be user-friendly, which helps technicians and even their clients adopt them quickly.</li>\n<li aria-level=\"1\"><b>Cost-efficient. </b>Premium software solutions are significant investments that can be burdensome for SMBs and independent IT professionals. A free remote support platform not only offers a zero-cost business solution, but it also minimizes, if not completely eliminates, the cost of operation that comes with having on-site and/or traveling IT staff.</li>\n<li><b></b><b>Happy, uninterrupted clients. </b>While clients are happy with the immediate tech support, they might not always appreciate the disruption it can create in their schedule. Fortunately, good remote support software has an unattended access feature that enables IT technicians to conduct repairs, install updates, or manage a client\u2019s device even without the physical presence of the client on the remote end.</li>\n</ul>\n" } }, { "@type": "Question", "name": "What are the features of remote support software?", "acceptedAnswer": { "@type": "Answer", "@id": "https://financesonline.com/retirement-101-the-basics-of-401k/#faq-q3", "text": "<p>Free remote support platforms offer different sets of tools but here are the general features you may want to look for:</p>\n<ul>\n<li><b>Built-in clipboard sharing and file transfer. </b>This allows technicians to transfer app installers from their computers to their clients\u2019 devices faster instead of uploading and downloading files, software, etc., from a third-party platform.</li>\n<li><b>Automatic reboot and reconnect function. </b>Technicians lose connection to their client\u2019s device when the latter\u2019s computer shuts down. The auto-reboot and reconnect feature prevents this from happening, especially during the process of installing software updates and patches.</li>\n<li><b>Unattended access. </b>Some clients may not be available during the time when technicians need to remotely access their computers. This feature allows IT professionals to perform and complete their tasks even without their clients\u2019 physical access to their devices.</li>\n<li><b>Built-in communication tools. </b>This feature provides technicians and clients with a faster and more efficient way to communicate as they can exchange messages directly on the remote support platform instead of using third-party communication channels.</li>\n</ul>\n" } }, { "@type": "Question", "name": "What is the easiest free remote support software to use?", "acceptedAnswer": { "@type": "Answer", "@id": "https://financesonline.com/retirement-101-the-basics-of-401k/#faq-q4", "text": "<p>Free remote support solutions often have an interface that is easy to navigate and features that do not require in-depth training to be utilized effectively. Among the free remote support software available today, below are the top three most user-friendly:</p>\n<ul>\n<li><a href=\"https://reviews.financesonline.com/p/connectwise-control/\"><b>ConnectWise Control</b></a><b>.</b> As one of the leading software in this category, ConnectWise Control is not only easy to deploy, but it also provides SMBs and IT professionals with straightforward features that make remote access, tech support, and real-time collaboration seamless and easy.</li>\n<li aria-level=\"1\"><a href=\"https://reviews.financesonline.com/p/zoho-assist/\"><b>Zoho Assist</b></a><b>. </b>This software does not require manual installation and maintenance and also comes with a security feature that automatically detects bugs that even a non-IT user can fix.</li>\n<li><b></b><a href=\"https://reviews.financesonline.com/p/teamviewer/\"><b>TeamViewer</b></a><b>. </b>Usability is one of the reasons why TeamViewer has become one of the most popular remote support platforms. It allows users to quickly access desktops and mobile devices remotely, as well as easily share files via its drag-and-drop file-transfer functionality.</li>\n</ul>\n" } } ] }</script> <div class="category__author" style="display: flex;"> <div class="category__avatar"> <img src="data:image/gif;base64,R0lGODlhAQABAIAAAP///wAAACH5BAEAAAAALAAAAAABAAEAAAICRAEAOw==" data-src="https://sip.financesonline.com/uploads/2020/07/nestor_gilbert.png?width=100&token=6ScUWugJRbB_avxvtDy53A" alt="Nestor Gilbert" class="lazyload"> </div> <div class="category__author__desc"> <h4>By <a href="/author/nestor/" title="Nestor Gilbert">Nestor Gilbert</a></h4> <p>Nestor Gilbert is a senior B2B and SaaS analyst and a core contributor at FinancesOnline for over 5 years. With his experience in software development and extensive knowledge of SaaS management, he writes mostly about emerging B2B technologies and their impact on the current business landscape. However, he also provides in-depth reviews on a wide range of software solutions to help businesses find suitable options for them. Through his work, he aims to help companies develop a more tech-forward approach to their operations and overcome their SaaS-related challenges.</p> </div> <div class="clearfix"></div> </div> </div> <div class="clearfix"></div> <p class="updated">Updated <time datetime="2024-10-31T06:14:05+00:00" title="2024-10-31T06:14:05+00:00">October 31, 2024</time></p> </div> </div> </div> </div> </div> </div>  <div id="why-fo-free" class="fot-modal why-fo-free-modal"> <div class="fot-modal__close"><span></span><span></span></div> <h3> <img width="30" height="30" class="why_fo_free_modal_img" alt="Why is FinancesOnline free?" srcset="https://financesonline.com/media/themes/fot/dist/img/information.png 1x,https://financesonline.com/media/themes/fot/dist/img/information@2x.png 2x" src="https://financesonline.com/media/themes/fot/dist/img/information.png"> Why is FinancesOnline free? </h3> <p>FinancesOnline is available for free for all business professionals interested in an efficient way to find top-notch SaaS solutions. We are able to keep our service free of charge thanks to cooperation with some of the vendors, who are willing to pay us for traffic and sales opportunities provided by our website. Please note, that FinancesOnline lists all vendors, we’re not limited only to the ones that pay us, and all software providers have an <a href="/scoring-methodology/" title="Scoring methodology">equal opportunity</a> to get featured in our rankings and comparisons, win awards, gather user reviews, all in our effort to give you reliable advice that will enable you to make well-informed purchase decisions.</p> </div> <script> window.addEventListener('FoExitPopupScriptLoaded', function() { fo_show_ep(); }); </script>  <div id="back-to-top" class="btn btn--top" title="Go to top"><span class="icon icon--arrow-down"></span>TOP</div>  <div id="fot-social" class="fot-social" data-id="953" data-type="term" data-url="https://financesonline.com/c/remote-support-software/free/" style="opacity: 0;"> <div class="fot-social__el fot-social__el--network smaller"> <span class="icon icon--network"></span> </div> <a class="fot-social__el fb fb-button" href="https://www.facebook.com/sharer/sharer.php?u=https://reviews.financesonline.com/p/connectwise-screenconnect/" target="_blank"> <div> <span class="icon icon--fb"></span> <span class="txt">Share</span> </div> </a> <a class="fot-social__el tw" href="http://twitter.com/share?url=https://reviews.financesonline.com/p/connectwise-screenconnect/" target="_blank"> <div> <span class="icon icon--tw"></span> <span class="txt">Tweet</span> </div> </a> <a class="fot-social__el li" href="https://www.linkedin.com/shareArticle?mini=true&url=https://reviews.financesonline.com/p/connectwise-screenconnect/" target="_blank"> <div> <span class="icon icon--in"></span> <span class="txt">Share</span> </div> </a> </div>  <style> .footer li { width: 100%!important; float:none; } @media screen and (min-width: 481px) { .footer ul { display: block!important; } } @media screen and (max-width: 480px) { .footer ul { margin-bottom: 0; display: none; } .footer li { width: 50%!important; float:left; } .footer ul:after { content: ''; clear: both; display: block; } .footer__heading { cursor:pointer; } } </style> <div class="footer"> <div class="main-container "> <div class="col col--50 col--sm"> <a href="https://financesonline.com" title="FinancesOnline Homepage" class="footer__title"><span>Finances</span>Online</a> <p><strong>EU Office:</strong> Grojecka 70/13 Warsaw, 02-359 Poland</p> <p><strong>US Office:</strong> 120 St James Ave Floor 6, Boston, MA 02116</p> <a href="/add-product/" class="btn btn--listed" title="Get listed page"><span class="icon icon--add"></span>GET LISTED</a> </div> <div class="col col--50 col--sm"> <div class="col col--33 col--sm"> <div class="footer__heading">Company</div> <ul> <li><a href="/about-us/" title="About Us">About Us</a></li> <li><a href="/contact-us/" title="Contact Us">Contact Us</a></li> <li><a href="/add-product/" title="Add Your Product">Add Your Product</a></li> <li><a href="/careers/" title="Careers">Careers</a></li> <li><a href="/research-center/" title="Research Center">Research Center</a></li> <li><a href="/research-team/" title="Research Team">Research Team</a></li> </ul> </div> <div class="col col--33 col--sm"> <div class="footer__heading">Policies</div> <ul> <li><a href="/terms-of-use/" title="Terms of Use">Terms of Use</a></li> <li><a href="/privacy-policy/" title="Privacy Policy">Privacy Policy</a></li> <li><a href="/cookies-policy/" title="Cookies Policy">Cookies Policy</a></li> <li><a href="/scoring-methodology/" title="Scoring Methodology">Scoring Methodology</a></li> <li><a href="/ccpa/" title="Do not sell my personal information">Do not sell my personal information</a></li> </ul> </div> <div class="col col--33 col--sm"> <div class="footer__heading">Content</div> <ul> <li><a href="/write-for-us/" title="Write For Us">Write For Us</a></li> <li><a href="/software-for-small-business/" title="For Small Business">For Small Business</a></li> <li><a href="/topapps/" title="Top Software">Top Software</a></li> <li><a href="https://reviews.financesonline.com/" title="Software reviews">Software reviews</a></li> <li><a href="https://comparisons.financesonline.com/" title="Software comparisons">Software comparisons</a></li> <li><a href="https://alternatives.financesonline.com/" title="Software alternatives">Software alternatives</a></li> </ul> </div> </div> <div class="clearfix"></div> </div> <div class="footer__copyright"> <div class="main-container "> <p class="mini-hide">Copyright © 2024 FinancesOnline. 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Best Free Remote Support Software in 2024 | FinancesOnline