Accompagnement de l’évolution technique du secteur du commerce de détail

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Notre solution d’accès et de contrôle à distance permet de remonter à la source du problème et de fournir une assistance efficace.</p> </div> </article></li> <li class="cmp-benefitsitem"> <article class="cmp-benefitsitem__content"> <h3 class="cmp-benefitsitem__headline">Soutien d’une approche omnicanale</h3> <div class="cmp-benefitsitem__abstract"> <p>Avec l’introduction constante de nouveaux canaux numériques, vous trouverez votre commerce de détail avec une liste croissante de plateformes à gérer. 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évaluations</p> </div></li> <li class="cmp-platformratingsitem"> <div class="cmp-platformratingsitem__image">  <div data-cmp-is="image" data-cmp-src="https://s7g10.scene7.com/is/content/teamviewergmbh/logo-g2-landscape-bw?dpr=off" data-cmp-dmimage data-asset="/content/dam/teamviewer/central-image-hub/logos/miscellaneous/logo-g2-landscape-bw.svg" data-title="G2" id="image-7799fe54db" data-cmp-data-layer="{"image-7799fe54db":{"@type":"core/wcm/components/image/v2/image","repo:modifyDate":"2024-11-25T10:30:06Z","image":{"repo:id":"4bd0d887-2a18-476b-8f33-c4d530a36431","repo:modifyDate":"2022-11-21T14:16:28Z","@type":"image/svg+xml","repo:path":"/content/dam/teamviewer/central-image-hub/logos/miscellaneous/logo-g2-landscape-bw.svg"}}}" class="cmp-image" itemscope itemtype="http://schema.org/ImageObject"> <noscript data-cmp-hook-image="noscript"> <img src="https://s7g10.scene7.com/is/content/teamviewergmbh/logo-g2-landscape-bw?dpr=off" class="cmp-image__image" loading="lazy" 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<path d="M11.2473 14.7113C11.1255 14.7113 11.0189 14.6801 10.9123 14.6175L7.48555 12.336L4.05883 14.6175C3.84561 14.7582 3.57147 14.7426 3.37348 14.6019C3.1755 14.4456 3.08412 14.18 3.14504 13.9299L4.22636 10.0232L1.01285 7.24151C0.830096 7.08523 0.753945 6.81958 0.830094 6.56955C0.906244 6.33514 1.11946 6.16323 1.36314 6.13198L5.2163 5.8507L6.9525 1.95953C7.05911 1.74075 7.27233 1.6001 7.50078 1.6001C7.74446 1.6001 7.95768 1.74075 8.04906 1.95953L9.78526 5.8507L13.6384 6.13198C13.8821 6.14761 14.0953 6.31951 14.1715 6.56955C14.2476 6.80396 14.1715 7.06961 13.9887 7.24151L10.7752 10.0232L11.8565 13.9299C11.9327 14.18 11.8413 14.4456 11.6281 14.6019C11.5062 14.6644 11.3844 14.7113 11.2473 14.7113Z" /> </svg> <svg class="cmp-platformratingsitem__star" viewbox="0 0 16 16" fill="none"> <path d="M11.2473 14.7113C11.1255 14.7113 11.0189 14.6801 10.9123 14.6175L7.48555 12.336L4.05883 14.6175C3.84561 14.7582 3.57147 14.7426 3.37348 14.6019C3.1755 14.4456 3.08412 14.18 3.14504 13.9299L4.22636 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1.6001 7.95768 1.74075 8.04906 1.95953L9.78526 5.8507L13.6384 6.13198C13.8821 6.14761 14.0953 6.31951 14.1715 6.56955C14.2476 6.80396 14.1715 7.06961 13.9887 7.24151L10.7752 10.0232L11.8565 13.9299C11.9327 14.18 11.8413 14.4456 11.6281 14.6019C11.5062 14.6644 11.3844 14.7113 11.2473 14.7113Z" /> </svg> </div> </div> <p class="cmp-platformratingsitem__text">3.344 évaluations</p> </div></li> <li class="cmp-platformratingsitem"> <div class="cmp-platformratingsitem__image">  <div data-cmp-is="image" data-cmp-src="https://s7g10.scene7.com/is/content/teamviewergmbh/logo-trustradius-landscape-bw?dpr=off" data-cmp-dmimage data-asset="/content/dam/teamviewer/central-image-hub/logos/miscellaneous/logo-trustradius-landscape-bw.svg" data-title="TrustRadius" id="image-324f4ddf4b" 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10.0232L11.8565 13.9299C11.9327 14.18 11.8413 14.4456 11.6281 14.6019C11.5062 14.6644 11.3844 14.7113 11.2473 14.7113Z" /> </svg> <svg class="cmp-platformratingsitem__star" viewbox="0 0 16 16" fill="none"> <path d="M11.2473 14.7113C11.1255 14.7113 11.0189 14.6801 10.9123 14.6175L7.48555 12.336L4.05883 14.6175C3.84561 14.7582 3.57147 14.7426 3.37348 14.6019C3.1755 14.4456 3.08412 14.18 3.14504 13.9299L4.22636 10.0232L1.01285 7.24151C0.830096 7.08523 0.753945 6.81958 0.830094 6.56955C0.906244 6.33514 1.11946 6.16323 1.36314 6.13198L5.2163 5.8507L6.9525 1.95953C7.05911 1.74075 7.27233 1.6001 7.50078 1.6001C7.74446 1.6001 7.95768 1.74075 8.04906 1.95953L9.78526 5.8507L13.6384 6.13198C13.8821 6.14761 14.0953 6.31951 14.1715 6.56955C14.2476 6.80396 14.1715 7.06961 13.9887 7.24151L10.7752 10.0232L11.8565 13.9299C11.9327 14.18 11.8413 14.4456 11.6281 14.6019C11.5062 14.6644 11.3844 14.7113 11.2473 14.7113Z" /> </svg> </div> </div> <p class="cmp-platformratingsitem__text">2.543 évaluations</p> </div></li> <li class="cmp-platformratingsitem"> <div class="cmp-platformratingsitem__image">  <div data-cmp-is="image" data-cmp-src="https://s7g10.scene7.com/is/content/teamviewergmbh/logo-capterra-landscape-bw?dpr=off" data-cmp-dmimage data-asset="/content/dam/teamviewer/central-image-hub/logos/miscellaneous/logo-capterra-landscape-bw.svg" data-title="Capterra" id="image-21abb4b97f" data-cmp-data-layer="{"image-21abb4b97f":{"@type":"core/wcm/components/image/v2/image","repo:modifyDate":"2024-11-25T10:39:49Z","image":{"repo:id":"a394ebbb-d579-4064-915e-a44569a91f32","repo:modifyDate":"2022-11-21T14:16:26Z","@type":"image/svg+xml","repo:path":"/content/dam/teamviewer/central-image-hub/logos/miscellaneous/logo-capterra-landscape-bw.svg"}}}" class="cmp-image" itemscope itemtype="http://schema.org/ImageObject"> <noscript data-cmp-hook-image="noscript"> <img src="https://s7g10.scene7.com/is/content/teamviewergmbh/logo-capterra-landscape-bw?dpr=off" class="cmp-image__image" loading="lazy" itemprop="contentUrl" data-cmp-hook-image="image" alt="Capterra"> </noscript> </div> </div> <div class="cmp-platformratingsitem__content"> <div class="cmp-platformratingsitem__starswrapper" id="platformratingsitem-5141824c29"> <div class="cmp-platformratingsitem__starswrapper--top"> <svg class="cmp-platformratingsitem__star" viewbox="0 0 16 16" fill="none"> <path d="M11.2473 14.7113C11.1255 14.7113 11.0189 14.6801 10.9123 14.6175L7.48555 12.336L4.05883 14.6175C3.84561 14.7582 3.57147 14.7426 3.37348 14.6019C3.1755 14.4456 3.08412 14.18 3.14504 13.9299L4.22636 10.0232L1.01285 7.24151C0.830096 7.08523 0.753945 6.81958 0.830094 6.56955C0.906244 6.33514 1.11946 6.16323 1.36314 6.13198L5.2163 5.8507L6.9525 1.95953C7.05911 1.74075 7.27233 1.6001 7.50078 1.6001C7.74446 1.6001 7.95768 1.74075 8.04906 1.95953L9.78526 5.8507L13.6384 6.13198C13.8821 6.14761 14.0953 6.31951 14.1715 6.56955C14.2476 6.80396 14.1715 7.06961 13.9887 7.24151L10.7752 10.0232L11.8565 13.9299C11.9327 14.18 11.8413 14.4456 11.6281 14.6019C11.5062 14.6644 11.3844 14.7113 11.2473 14.7113Z" /> </svg> <svg class="cmp-platformratingsitem__star" viewbox="0 0 16 16" fill="none"> <path d="M11.2473 14.7113C11.1255 14.7113 11.0189 14.6801 10.9123 14.6175L7.48555 12.336L4.05883 14.6175C3.84561 14.7582 3.57147 14.7426 3.37348 14.6019C3.1755 14.4456 3.08412 14.18 3.14504 13.9299L4.22636 10.0232L1.01285 7.24151C0.830096 7.08523 0.753945 6.81958 0.830094 6.56955C0.906244 6.33514 1.11946 6.16323 1.36314 6.13198L5.2163 5.8507L6.9525 1.95953C7.05911 1.74075 7.27233 1.6001 7.50078 1.6001C7.74446 1.6001 7.95768 1.74075 8.04906 1.95953L9.78526 5.8507L13.6384 6.13198C13.8821 6.14761 14.0953 6.31951 14.1715 6.56955C14.2476 6.80396 14.1715 7.06961 13.9887 7.24151L10.7752 10.0232L11.8565 13.9299C11.9327 14.18 11.8413 14.4456 11.6281 14.6019C11.5062 14.6644 11.3844 14.7113 11.2473 14.7113Z" /> </svg> <svg class="cmp-platformratingsitem__star" viewbox="0 0 16 16" fill="none"> <path d="M11.2473 14.7113C11.1255 14.7113 11.0189 14.6801 10.9123 14.6175L7.48555 12.336L4.05883 14.6175C3.84561 14.7582 3.57147 14.7426 3.37348 14.6019C3.1755 14.4456 3.08412 14.18 3.14504 13.9299L4.22636 10.0232L1.01285 7.24151C0.830096 7.08523 0.753945 6.81958 0.830094 6.56955C0.906244 6.33514 1.11946 6.16323 1.36314 6.13198L5.2163 5.8507L6.9525 1.95953C7.05911 1.74075 7.27233 1.6001 7.50078 1.6001C7.74446 1.6001 7.95768 1.74075 8.04906 1.95953L9.78526 5.8507L13.6384 6.13198C13.8821 6.14761 14.0953 6.31951 14.1715 6.56955C14.2476 6.80396 14.1715 7.06961 13.9887 7.24151L10.7752 10.0232L11.8565 13.9299C11.9327 14.18 11.8413 14.4456 11.6281 14.6019C11.5062 14.6644 11.3844 14.7113 11.2473 14.7113Z" /> </svg> <svg class="cmp-platformratingsitem__star" viewbox="0 0 16 16" fill="none"> <path d="M11.2473 14.7113C11.1255 14.7113 11.0189 14.6801 10.9123 14.6175L7.48555 12.336L4.05883 14.6175C3.84561 14.7582 3.57147 14.7426 3.37348 14.6019C3.1755 14.4456 3.08412 14.18 3.14504 13.9299L4.22636 10.0232L1.01285 7.24151C0.830096 7.08523 0.753945 6.81958 0.830094 6.56955C0.906244 6.33514 1.11946 6.16323 1.36314 6.13198L5.2163 5.8507L6.9525 1.95953C7.05911 1.74075 7.27233 1.6001 7.50078 1.6001C7.74446 1.6001 7.95768 1.74075 8.04906 1.95953L9.78526 5.8507L13.6384 6.13198C13.8821 6.14761 14.0953 6.31951 14.1715 6.56955C14.2476 6.80396 14.1715 7.06961 13.9887 7.24151L10.7752 10.0232L11.8565 13.9299C11.9327 14.18 11.8413 14.4456 11.6281 14.6019C11.5062 14.6644 11.3844 14.7113 11.2473 14.7113Z" /> </svg> <svg class="cmp-platformratingsitem__star" viewbox="0 0 16 16" fill="none"> <path d="M11.2473 14.7113C11.1255 14.7113 11.0189 14.6801 10.9123 14.6175L7.48555 12.336L4.05883 14.6175C3.84561 14.7582 3.57147 14.7426 3.37348 14.6019C3.1755 14.4456 3.08412 14.18 3.14504 13.9299L4.22636 10.0232L1.01285 7.24151C0.830096 7.08523 0.753945 6.81958 0.830094 6.56955C0.906244 6.33514 1.11946 6.16323 1.36314 6.13198L5.2163 5.8507L6.9525 1.95953C7.05911 1.74075 7.27233 1.6001 7.50078 1.6001C7.74446 1.6001 7.95768 1.74075 8.04906 1.95953L9.78526 5.8507L13.6384 6.13198C13.8821 6.14761 14.0953 6.31951 14.1715 6.56955C14.2476 6.80396 14.1715 7.06961 13.9887 7.24151L10.7752 10.0232L11.8565 13.9299C11.9327 14.18 11.8413 14.4456 11.6281 14.6019C11.5062 14.6644 11.3844 14.7113 11.2473 14.7113Z" /> </svg> </div> <div class="cmp-platformratingsitem__starswrapper--bottom"> <svg class="cmp-platformratingsitem__star" viewbox="0 0 16 16" fill="none"> <path d="M11.2473 14.7113C11.1255 14.7113 11.0189 14.6801 10.9123 14.6175L7.48555 12.336L4.05883 14.6175C3.84561 14.7582 3.57147 14.7426 3.37348 14.6019C3.1755 14.4456 3.08412 14.18 3.14504 13.9299L4.22636 10.0232L1.01285 7.24151C0.830096 7.08523 0.753945 6.81958 0.830094 6.56955C0.906244 6.33514 1.11946 6.16323 1.36314 6.13198L5.2163 5.8507L6.9525 1.95953C7.05911 1.74075 7.27233 1.6001 7.50078 1.6001C7.74446 1.6001 7.95768 1.74075 8.04906 1.95953L9.78526 5.8507L13.6384 6.13198C13.8821 6.14761 14.0953 6.31951 14.1715 6.56955C14.2476 6.80396 14.1715 7.06961 13.9887 7.24151L10.7752 10.0232L11.8565 13.9299C11.9327 14.18 11.8413 14.4456 11.6281 14.6019C11.5062 14.6644 11.3844 14.7113 11.2473 14.7113Z" /> </svg> <svg class="cmp-platformratingsitem__star" viewbox="0 0 16 16" fill="none"> <path d="M11.2473 14.7113C11.1255 14.7113 11.0189 14.6801 10.9123 14.6175L7.48555 12.336L4.05883 14.6175C3.84561 14.7582 3.57147 14.7426 3.37348 14.6019C3.1755 14.4456 3.08412 14.18 3.14504 13.9299L4.22636 10.0232L1.01285 7.24151C0.830096 7.08523 0.753945 6.81958 0.830094 6.56955C0.906244 6.33514 1.11946 6.16323 1.36314 6.13198L5.2163 5.8507L6.9525 1.95953C7.05911 1.74075 7.27233 1.6001 7.50078 1.6001C7.74446 1.6001 7.95768 1.74075 8.04906 1.95953L9.78526 5.8507L13.6384 6.13198C13.8821 6.14761 14.0953 6.31951 14.1715 6.56955C14.2476 6.80396 14.1715 7.06961 13.9887 7.24151L10.7752 10.0232L11.8565 13.9299C11.9327 14.18 11.8413 14.4456 11.6281 14.6019C11.5062 14.6644 11.3844 14.7113 11.2473 14.7113Z" /> </svg> <svg class="cmp-platformratingsitem__star" viewbox="0 0 16 16" fill="none"> <path d="M11.2473 14.7113C11.1255 14.7113 11.0189 14.6801 10.9123 14.6175L7.48555 12.336L4.05883 14.6175C3.84561 14.7582 3.57147 14.7426 3.37348 14.6019C3.1755 14.4456 3.08412 14.18 3.14504 13.9299L4.22636 10.0232L1.01285 7.24151C0.830096 7.08523 0.753945 6.81958 0.830094 6.56955C0.906244 6.33514 1.11946 6.16323 1.36314 6.13198L5.2163 5.8507L6.9525 1.95953C7.05911 1.74075 7.27233 1.6001 7.50078 1.6001C7.74446 1.6001 7.95768 1.74075 8.04906 1.95953L9.78526 5.8507L13.6384 6.13198C13.8821 6.14761 14.0953 6.31951 14.1715 6.56955C14.2476 6.80396 14.1715 7.06961 13.9887 7.24151L10.7752 10.0232L11.8565 13.9299C11.9327 14.18 11.8413 14.4456 11.6281 14.6019C11.5062 14.6644 11.3844 14.7113 11.2473 14.7113Z" /> </svg> <svg class="cmp-platformratingsitem__star" viewbox="0 0 16 16" fill="none"> <path d="M11.2473 14.7113C11.1255 14.7113 11.0189 14.6801 10.9123 14.6175L7.48555 12.336L4.05883 14.6175C3.84561 14.7582 3.57147 14.7426 3.37348 14.6019C3.1755 14.4456 3.08412 14.18 3.14504 13.9299L4.22636 10.0232L1.01285 7.24151C0.830096 7.08523 0.753945 6.81958 0.830094 6.56955C0.906244 6.33514 1.11946 6.16323 1.36314 6.13198L5.2163 5.8507L6.9525 1.95953C7.05911 1.74075 7.27233 1.6001 7.50078 1.6001C7.74446 1.6001 7.95768 1.74075 8.04906 1.95953L9.78526 5.8507L13.6384 6.13198C13.8821 6.14761 14.0953 6.31951 14.1715 6.56955C14.2476 6.80396 14.1715 7.06961 13.9887 7.24151L10.7752 10.0232L11.8565 13.9299C11.9327 14.18 11.8413 14.4456 11.6281 14.6019C11.5062 14.6644 11.3844 14.7113 11.2473 14.7113Z" /> </svg> <svg class="cmp-platformratingsitem__star" viewbox="0 0 16 16" fill="none"> <path d="M11.2473 14.7113C11.1255 14.7113 11.0189 14.6801 10.9123 14.6175L7.48555 12.336L4.05883 14.6175C3.84561 14.7582 3.57147 14.7426 3.37348 14.6019C3.1755 14.4456 3.08412 14.18 3.14504 13.9299L4.22636 10.0232L1.01285 7.24151C0.830096 7.08523 0.753945 6.81958 0.830094 6.56955C0.906244 6.33514 1.11946 6.16323 1.36314 6.13198L5.2163 5.8507L6.9525 1.95953C7.05911 1.74075 7.27233 1.6001 7.50078 1.6001C7.74446 1.6001 7.95768 1.74075 8.04906 1.95953L9.78526 5.8507L13.6384 6.13198C13.8821 6.14761 14.0953 6.31951 14.1715 6.56955C14.2476 6.80396 14.1715 7.06961 13.9887 7.24151L10.7752 10.0232L11.8565 13.9299C11.9327 14.18 11.8413 14.4456 11.6281 14.6019C11.5062 14.6644 11.3844 14.7113 11.2473 14.7113Z" /> </svg> </div> </div> <p class="cmp-platformratingsitem__text">11.479 évaluations</p> </div></li> </ul> </div> </div> </div> </div> </div> </div> </div> </div> </div> </div> </div> </div> <div class="utils-unset-gridGutter aem-GridColumn aem-GridColumn--default--12"> <div id="container-c9ece54791" class="cmp-container cmp-container--in-grid "> <div class="aem-Grid aem-Grid--12 aem-Grid--default--12 "> <div class="leadparagraph utils-half-spacing-bottom utils--layout-10 aem-GridColumn aem-GridColumn--default--12"> <div class="cmp-leadparagraph" id="leadparagraph-5a2620fcf5"> <div class="title cmp-leadparagraph__title"> <div data-cmp-data-layer="{"title-581d006227":{"@type":"teamviewer/components/tenants/website/_atoms/title","dc:title":"Les défis à relever pour les professionnels du commerce de détail","xdm:linkURL":""}}" id="title-581d006227" class="cmp-title"> <h2 class="cmp-title__text">Les défis à relever pour les professionnels du commerce de détail</h2> </div> </div> <div class="text cmp-leadparagraph__text"> <div data-cmp-data-layer="{"text-abfc03ef43":{"@type":"teamviewer/components/tenants/website/_atoms/text","xdm:text":"<p>L&rsquo;ad&eacute;quation aux sp&eacute;cificit&eacute;s du commerce de d&eacute;tail est imp&eacute;rative, ce qui signifie qu&rsquo;il convient de relever les d&eacute;fis courants suivants&nbsp;:</p>\n"}}" id="text-abfc03ef43" class="cmp-text"> <p>L’adéquation aux spécificités du commerce de détail est impérative, ce qui signifie qu’il convient de relever les défis courants suivants :</p> </div> </div> </div> </div> <div class="cmp-article utils-unset-gridGutter cmp-article--reverse-order utils-spacing-bottom aem-GridColumn aem-GridColumn--default--12"> <div class="cmp-article__asset-wrapper utils-gridGutter"> <div class="image cmp-article__image">  <div data-cmp-is="image" data-cmp-src="https://teamviewer.scene7.com/is/image/teamviewergmbh/manage-ratail-infrastructure?dpr=off" data-cmp-dmimage data-asset="/content/dam/teamviewer/central-image-hub/general-assets/commons/manage-ratail-infrastructure.jpg" data-title="Gestion de l’infrastructure du commerce de détail" id="image-816535606f" data-cmp-data-layer="{"image-816535606f":{"@type":"core/wcm/components/image/v2/image","repo:modifyDate":"2024-08-22T16:01:28Z","dc:title":"Gestion de l’infrastructure du commerce de détail","image":{"repo:id":"e2572078-3133-4d07-9078-f065083fe19a","repo:modifyDate":"2023-09-22T10:54:25Z","@type":"image/jpeg","repo:path":"/content/dam/teamviewer/central-image-hub/general-assets/commons/manage-ratail-infrastructure.jpg"}}}" class="cmp-image" itemscope itemtype="http://schema.org/ImageObject"> <noscript data-cmp-hook-image="noscript"> <img src="https://teamviewer.scene7.com/is/image/teamviewergmbh/manage-ratail-infrastructure?dpr=off" class="cmp-image__image" loading="lazy" itemprop="contentUrl" data-cmp-hook-image="image" alt="Vendeuse souriante dans un magasin, tenant un ordinateur portable et gérant l’infrastructure du commerce de détail" title="Gestion de l’infrastructure du commerce de détail"> </noscript> <meta itemprop="caption" content="Gestion de l’infrastructure du commerce de détail"> </div> </div> </div> <div class="cmp-article__content-wrapper utils-gridGutter"> <div class="title cmp-article__title"> <div data-cmp-data-layer="{"title-e3f1b25ae5":{"@type":"teamviewer/components/tenants/website/_atoms/title","dc:title":"Gestion de la nouvelle infrastructure du commerce de détail","xdm:linkURL":""}}" id="title-e3f1b25ae5" class="cmp-title"> <h2 class="cmp-title__text">Gestion de la nouvelle infrastructure du commerce de détail</h2> </div> </div> <div class="text cmp-article__text"> <div data-cmp-data-layer="{"text-bdf375fb19":{"@type":"teamviewer/components/tenants/website/_atoms/text","xdm:text":"<p>Des m&eacute;dias sociaux aux accords de vente avec des tiers, les d&eacute;taillants doivent composer avec une liste de plus en plus longue de plateformes &agrave; g&eacute;rer. Des points de vente physiques existent parall&egrave;lement &agrave; ces nouveaux canaux num&eacute;riques, se traduisant par un m&eacute;lange complexe de succursales et de d&eacute;partements commerciaux dispers&eacute;s, de points de terminaison de vente, d&rsquo;unit&eacute;s d&rsquo;affichage visuel, de syst&egrave;mes de facturation, de serveurs et d&rsquo;autres infrastructures &agrave; g&eacute;rer et &agrave; entretenir.&nbsp;</p>\n<p>La <a href=\"/content/teamviewer/website/ca/fr/solutions/use-cases/remote-access.html\">technologie d&rsquo;acc&egrave;s &agrave; distance</a> doit rationaliser la gestion des appareils, en permettant d&rsquo;acc&eacute;der &agrave; tous les points de terminaison, de les contr&ocirc;ler, de les mettre &agrave; jour et de les configurer, sans qu&rsquo;aucune intervention physique ne soit n&eacute;cessaire.</p>\n"}}" id="text-bdf375fb19" class="cmp-text"> <p>Des médias sociaux aux accords de vente avec des tiers, les détaillants doivent composer avec une liste de plus en plus longue de plateformes à gérer. Des points de vente physiques existent parallèlement à ces nouveaux canaux numériques, se traduisant par un mélange complexe de succursales et de départements commerciaux dispersés, de points de terminaison de vente, d’unités d’affichage visuel, de systèmes de facturation, de serveurs et d’autres infrastructures à gérer et à entretenir. </p> <p>La <a href="/fr-ca/solutions/use-cases/remote-access/">technologie d’accès à distance</a> doit rationaliser la gestion des appareils, en permettant d’accéder à tous les points de terminaison, de les contrôler, de les mettre à jour et de les configurer, sans qu’aucune intervention physique ne soit nécessaire.</p> </div> </div> </div> </div> <div class="cmp-article utils-unset-gridGutter utils-spacing-bottom aem-GridColumn aem-GridColumn--default--12"> <div class="cmp-article__asset-wrapper utils-gridGutter"> <div class="image cmp-article__image">  <div data-cmp-is="image" data-cmp-src="https://teamviewer.scene7.com/is/image/teamviewergmbh/deliver-rapid-customer-support-for%20retail?dpr=off" data-cmp-dmimage data-asset="/content/dam/teamviewer/central-image-hub/general-assets/commons/deliver-rapid-customer-support-for retail.jpg" data-title="Assistance client rapide" id="image-715ed16ac9" data-cmp-data-layer="{"image-715ed16ac9":{"@type":"core/wcm/components/image/v2/image","repo:modifyDate":"2024-08-22T16:01:29Z","dc:title":"Assistance client rapide","image":{"repo:id":"aa04ccca-2474-446f-8fda-a4268bc9a27f","repo:modifyDate":"2023-09-22T10:54:24Z","@type":"image/jpeg","repo:path":"/content/dam/teamviewer/central-image-hub/general-assets/commons/deliver-rapid-customer-support-for retail.jpg"}}}" class="cmp-image" itemscope itemtype="http://schema.org/ImageObject"> <noscript data-cmp-hook-image="noscript"> <img src="https://teamviewer.scene7.com/is/image/teamviewergmbh/deliver-rapid-customer-support-for%20retail?dpr=off" class="cmp-image__image" loading="lazy" itemprop="contentUrl" data-cmp-hook-image="image" alt="Femme au téléphone fournissant une assistance rapide à un client dans le secteur du commerce de détail" title="Assistance client rapide"> </noscript> <meta itemprop="caption" content="Assistance client rapide"> </div> </div> </div> <div class="cmp-article__content-wrapper utils-gridGutter"> <div class="title cmp-article__title"> <div data-cmp-data-layer="{"title-fcf7b25e2d":{"@type":"teamviewer/components/tenants/website/_atoms/title","dc:title":"Assistance client rapide","xdm:linkURL":""}}" id="title-fcf7b25e2d" class="cmp-title"> <h2 class="cmp-title__text">Assistance client rapide</h2> </div> </div> <div class="text cmp-article__text"> <div data-cmp-data-layer="{"text-4dc9355300":{"@type":"teamviewer/components/tenants/website/_atoms/text","xdm:text":"<p>Les attentes des clients ont &eacute;volu&eacute;. En cas de probl&egrave;me, ils comptent de plus en plus sur une r&eacute;ponse instantan&eacute;e, quel que soit l&rsquo;appareil ou le canal qu&rsquo;ils pr&eacute;f&egrave;rent utiliser.&nbsp;</p>\n<p>Votre technologie d&rsquo;acc&egrave;s &agrave; distance doit faciliter une approche omnicanale fluide du service client. Il s&rsquo;agit notamment de la capacit&eacute; des repr&eacute;sentants du service client et du personnel de l&rsquo;assistance technique &agrave; acc&eacute;der aux appareils des clients &agrave; la demande, &agrave; constater les probl&egrave;mes par eux-m&ecirc;mes et &agrave; proposer des solutions.</p>\n"}}" id="text-4dc9355300" class="cmp-text"> <p>Les attentes des clients ont évolué. En cas de problème, ils comptent de plus en plus sur une réponse instantanée, quel que soit l’appareil ou le canal qu’ils préfèrent utiliser. </p> <p>Votre technologie d’accès à distance doit faciliter une approche omnicanale fluide du service client. Il s’agit notamment de la capacité des représentants du service client et du personnel de l’assistance technique à accéder aux appareils des clients à la demande, à constater les problèmes par eux-mêmes et à proposer des solutions.</p> </div> </div> </div> </div> <div class="cmp-article utils-unset-gridGutter cmp-article--reverse-order utils-spacing-bottom aem-GridColumn aem-GridColumn--default--12"> <div class="cmp-article__asset-wrapper utils-gridGutter"> <div class="image cmp-article__image">  <div data-cmp-is="image" data-cmp-src="https://teamviewer.scene7.com/is/image/teamviewergmbh/manufacturing-after-sales-support-illustration?dpr=off" data-cmp-dmimage data-asset="/content/dam/teamviewer/central-image-hub/general-assets/commons/manufacturing-after-sales-support-illustration.jpg" data-title="Assistance après-vente" id="image-b596f667d3" data-cmp-data-layer="{"image-b596f667d3":{"@type":"core/wcm/components/image/v2/image","repo:modifyDate":"2024-08-22T16:01:29Z","dc:title":"Assistance après-vente","image":{"repo:id":"d2444d98-71bb-48f7-8bff-35aac48c1196","repo:modifyDate":"2023-10-10T14:53:35Z","@type":"image/jpeg","repo:path":"/content/dam/teamviewer/central-image-hub/general-assets/commons/manufacturing-after-sales-support-illustration.jpg"}}}" class="cmp-image" itemscope itemtype="http://schema.org/ImageObject"> <noscript data-cmp-hook-image="noscript"> <img src="https://teamviewer.scene7.com/is/image/teamviewergmbh/manufacturing-after-sales-support-illustration?dpr=off" class="cmp-image__image" loading="lazy" itemprop="contentUrl" data-cmp-hook-image="image" alt="Illustration du concept de service après-vente pour l’entretien des machines à café" title="Assistance après-vente"> </noscript> <meta itemprop="caption" content="Assistance après-vente"> </div> </div> </div> <div class="cmp-article__content-wrapper utils-gridGutter"> <div class="title cmp-article__title"> <div data-cmp-data-layer="{"title-1849f52660":{"@type":"teamviewer/components/tenants/website/_atoms/title","dc:title":"Élargissement de votre champ d’action","xdm:linkURL":""}}" id="title-1849f52660" class="cmp-title"> <h2 class="cmp-title__text">Élargissement de votre champ d’action</h2> </div> </div> <div class="text cmp-article__text"> <div data-cmp-data-layer="{"text-56d1ff7085":{"@type":"teamviewer/components/tenants/website/_atoms/text","xdm:text":"<p>Si vous devez apporter une assistance en personne et un <a href=\"/content/teamviewer/website/ca/fr/solutions/use-cases/after-sales-service.html\">service apr&egrave;s-vente</a>, cela limite potentiellement votre march&eacute; de d&eacute;tail &agrave; une zone g&eacute;ographique &eacute;troite.&nbsp;</p>\n<p>Une <a href=\"/content/teamviewer/website/ca/fr/products/remote/solutions/remote-support.html\">t&eacute;l&eacute;assistance efficace</a> signifie que la g&eacute;ographie n&rsquo;est plus un obstacle au d&eacute;veloppement d&rsquo;une marque. De nouveaux march&eacute;s, des lignes de produits plus rentables et de nouvelles sources de revenus deviennent soudainement nettement plus r&eacute;alisables.</p>\n"}}" id="text-56d1ff7085" class="cmp-text"> <p>Si vous devez apporter une assistance en personne et un <a href="/fr-ca/solutions/use-cases/after-sales-service/">service après-vente</a>, cela limite potentiellement votre marché de détail à une zone géographique étroite. </p> <p>Une <a href="/fr-ca/products/remote/solutions/remote-support/">téléassistance efficace</a> signifie que la géographie n’est plus un obstacle au développement d’une marque. De nouveaux marchés, des lignes de produits plus rentables et de nouvelles sources de revenus deviennent soudainement nettement plus réalisables.</p> </div> </div> </div> </div> <div class="cmp-article utils-unset-gridGutter utils-spacing-bottom aem-GridColumn aem-GridColumn--default--12"> <div class="cmp-article__asset-wrapper utils-gridGutter"> <div class="image cmp-article__image">  <div data-cmp-is="image" data-cmp-src="https://teamviewer.scene7.com/is/image/teamviewergmbh/remote-support-for-family-and-friends?dpr=off" data-cmp-dmimage data-asset="/content/dam/teamviewer/central-image-hub/general-assets/commons/remote-support-for-family-and-friends.jpg" data-title="Solutions de télétravail" id="image-bcc97f5bf4" data-cmp-data-layer="{"image-bcc97f5bf4":{"@type":"core/wcm/components/image/v2/image","repo:modifyDate":"2024-08-22T16:01:29Z","dc:title":"Solutions de télétravail","image":{"repo:id":"a750cb31-0059-4b87-8690-e22910d508d0","repo:modifyDate":"2023-09-21T05:12:11Z","@type":"image/jpeg","repo:path":"/content/dam/teamviewer/central-image-hub/general-assets/commons/remote-support-for-family-and-friends.jpg"}}}" class="cmp-image" itemscope itemtype="http://schema.org/ImageObject"> <noscript data-cmp-hook-image="noscript"> <img src="https://teamviewer.scene7.com/is/image/teamviewergmbh/remote-support-for-family-and-friends?dpr=off" class="cmp-image__image" loading="lazy" itemprop="contentUrl" data-cmp-hook-image="image" alt="Jeune homme travaillant avec un casque et un ordinateur portable, assis sur un banc public" title="Solutions de télétravail"> </noscript> <meta itemprop="caption" content="Solutions de télétravail"> </div> </div> </div> <div class="cmp-article__content-wrapper utils-gridGutter"> <div class="title cmp-article__title"> <div data-cmp-data-layer="{"title-f2cf216b92":{"@type":"teamviewer/components/tenants/website/_atoms/title","dc:title":"Mise en place du télétravail","xdm:linkURL":""}}" id="title-f2cf216b92" class="cmp-title"> <h2 class="cmp-title__text">Mise en place du télétravail</h2> </div> </div> <div class="text cmp-article__text"> <div data-cmp-data-layer="{"text-21d2063990":{"@type":"teamviewer/components/tenants/website/_atoms/text","xdm:text":"<p>Pour les responsables, le personnel de vente et d&rsquo;assistance, les professionnels de la finance et bien d&rsquo;autres fonctions, les mod&egrave;les de travail &agrave; distance ou hybrides peuvent am&eacute;liorer le moral des employ&eacute;s et favoriser le recrutement et la r&eacute;tention des employ&eacute;s.&nbsp;</p>\n<p>Il convient toutefois de veiller &agrave; ce que le t&eacute;l&eacute;travail ne soit pas rel&eacute;gu&eacute; au second plan par rapport aux mod&egrave;les de travail traditionnels. Les employ&eacute;s doivent &ecirc;tre en mesure de se connecter &agrave; toutes les ressources cl&eacute;s de l&rsquo;entreprise et de les utiliser lorsqu&rsquo;ils <a href=\"/content/teamviewer/website/ca/fr/solutions/use-cases/working-from-home.html\">travaillent depuis la maison</a>, comme s&rsquo;ils &eacute;taient toujours au bureau.</p>\n"}}" id="text-21d2063990" class="cmp-text"> <p>Pour les responsables, le personnel de vente et d’assistance, les professionnels de la finance et bien d’autres fonctions, les modèles de travail à distance ou hybrides peuvent améliorer le moral des employés et favoriser le recrutement et la rétention des employés. </p> <p>Il convient toutefois de veiller à ce que le télétravail ne soit pas relégué au second plan par rapport aux modèles de travail traditionnels. Les employés doivent être en mesure de se connecter à toutes les ressources clés de l’entreprise et de les utiliser lorsqu’ils <a href="/fr-ca/solutions/use-cases/working-from-home/">travaillent depuis la maison</a>, comme s’ils étaient toujours au bureau.</p> </div> </div> </div> </div> <div class="cmp-article utils-unset-gridGutter cmp-article--reverse-order utils-spacing-bottom aem-GridColumn aem-GridColumn--default--12"> <div class="cmp-article__asset-wrapper utils-gridGutter"> <div class="image cmp-article__image">  <div data-cmp-is="image" data-cmp-src="https://teamviewer.scene7.com/is/image/teamviewergmbh/accounting-analysis-meeting?dpr=off" data-cmp-dmimage data-asset="/content/dam/teamviewer/central-image-hub/general-assets/commons/accounting-analysis-meeting.jpg" data-title="Réunion sur la finance" id="image-921306cdf7" data-cmp-data-layer="{"image-921306cdf7":{"@type":"core/wcm/components/image/v2/image","repo:modifyDate":"2024-08-22T16:01:29Z","dc:title":"Réunion sur la finance","image":{"repo:id":"765f02f4-f1f1-4b40-bc4a-f35ad6f86425","repo:modifyDate":"2023-08-11T21:50:33Z","@type":"image/jpeg","repo:path":"/content/dam/teamviewer/central-image-hub/general-assets/commons/accounting-analysis-meeting.jpg"}}}" class="cmp-image" itemscope itemtype="http://schema.org/ImageObject"> <noscript data-cmp-hook-image="noscript"> <img src="https://teamviewer.scene7.com/is/image/teamviewergmbh/accounting-analysis-meeting?dpr=off" class="cmp-image__image" loading="lazy" itemprop="contentUrl" data-cmp-hook-image="image" alt="Groupe de comptables analysant les données et les performances des entreprises" title="Réunion sur la finance"> </noscript> <meta itemprop="caption" content="Réunion sur la finance"> </div> </div> </div> <div class="cmp-article__content-wrapper utils-gridGutter"> <div class="title cmp-article__title"> <div data-cmp-data-layer="{"title-b02f8c9a0a":{"@type":"teamviewer/components/tenants/website/_atoms/title","dc:title":"Réduction des coûts et protection des marges","xdm:linkURL":""}}" id="title-b02f8c9a0a" class="cmp-title"> <h2 class="cmp-title__text">Réduction des coûts et protection des marges</h2> </div> </div> <div class="text cmp-article__text"> <div data-cmp-data-layer="{"text-0055ba8413":{"@type":"teamviewer/components/tenants/website/_atoms/text","xdm:text":"<p>Les clients press&eacute;s ont aujourd&rsquo;hui beaucoup plus tendance &agrave; changer de d&eacute;taillants pour trouver le meilleur rapport qualit&eacute;-prix. La pression sur les marges et les strat&eacute;gies de prix est intense, et il est demand&eacute; &agrave; l&rsquo;ensemble de l&rsquo;entreprise de maintenir les co&ucirc;ts &agrave; un niveau aussi bas que possible.&nbsp;</p>\n<p>Votre technologie d&rsquo;acc&egrave;s &agrave; distance a un r&ocirc;le important &agrave; jouer pour vous aider &agrave; faire plus avec moins. Il peut en effet &ecirc;tre question de r&eacute;duire votre empreinte immobili&egrave;re on&eacute;reuse en facilitant un recours accru au t&eacute;l&eacute;travail, une formation acc&eacute;l&eacute;r&eacute;e et plus &eacute;conomique du personnel, une diminution des appels d&rsquo;assistance co&ucirc;teux et davantage de temps &agrave; consacrer &agrave; des activit&eacute;s g&eacute;n&eacute;ratrices de revenus.</p>\n"}}" id="text-0055ba8413" class="cmp-text"> <p>Les clients pressés ont aujourd’hui beaucoup plus tendance à changer de détaillants pour trouver le meilleur rapport qualité-prix. La pression sur les marges et les stratégies de prix est intense, et il est demandé à l’ensemble de l’entreprise de maintenir les coûts à un niveau aussi bas que possible. </p> <p>Votre technologie d’accès à distance a un rôle important à jouer pour vous aider à faire plus avec moins. Il peut en effet être question de réduire votre empreinte immobilière onéreuse en facilitant un recours accru au télétravail, une formation accélérée et plus économique du personnel, une diminution des appels d’assistance coûteux et davantage de temps à consacrer à des activités génératrices de revenus.</p> </div> </div> </div> </div> <div class="cmp-article utils-unset-gridGutter utils-spacing-bottom aem-GridColumn aem-GridColumn--default--12"> <div class="cmp-article__asset-wrapper utils-gridGutter"> <div class="image cmp-article__image">  <div data-cmp-is="image" data-cmp-src="https://teamviewer.scene7.com/is/image/teamviewergmbh/cybersecurity-posture-illustration?dpr=off" data-cmp-dmimage data-asset="/content/dam/teamviewer/central-image-hub/general-assets/commons/cybersecurity-posture-illustration.jpg" data-title="Concepts de cybersécurité" id="image-7af09bba7c" data-cmp-data-layer="{"image-7af09bba7c":{"@type":"core/wcm/components/image/v2/image","repo:modifyDate":"2024-08-22T16:01:30Z","dc:title":"Concepts de cybersécurité","image":{"repo:id":"45c6441d-725d-4287-807f-8c8ec5c005b3","repo:modifyDate":"2023-10-10T14:53:35Z","@type":"image/jpeg","repo:path":"/content/dam/teamviewer/central-image-hub/general-assets/commons/cybersecurity-posture-illustration.jpg"}}}" class="cmp-image" itemscope itemtype="http://schema.org/ImageObject"> <noscript data-cmp-hook-image="noscript"> <img src="https://teamviewer.scene7.com/is/image/teamviewergmbh/cybersecurity-posture-illustration?dpr=off" class="cmp-image__image" loading="lazy" itemprop="contentUrl" data-cmp-hook-image="image" alt="Illustration montrant un informaticien responsable des concepts de cybersécurité" title="Concepts de cybersécurité"> </noscript> <meta itemprop="caption" content="Concepts de cybersécurité"> </div> </div> </div> <div class="cmp-article__content-wrapper utils-gridGutter"> <div class="title cmp-article__title"> <div data-cmp-data-layer="{"title-e8dce69b16":{"@type":"teamviewer/components/tenants/website/_atoms/title","dc:title":"Priorité à la sécurité","xdm:linkURL":""}}" id="title-e8dce69b16" class="cmp-title"> <h2 class="cmp-title__text">Priorité à la sécurité</h2> </div> </div> <div class="text cmp-article__text"> <div data-cmp-data-layer="{"text-a6a2f49160":{"@type":"teamviewer/components/tenants/website/_atoms/text","xdm:text":"<p>Pour vous confier leurs informations de paiement, les clients ont besoin d&rsquo;&ecirc;tre constamment rassur&eacute;s sur la s&eacute;curit&eacute; de leurs donn&eacute;es. De m&ecirc;me, lorsque les employ&eacute;s collaborent &agrave; distance, vous devez veiller &agrave; ce que les informations commerciales sensibles ne tombent pas entre de mauvaises mains.&nbsp;</p>\n<p>Concernant les technologies d&rsquo;acc&egrave;s &agrave; distance que vous utilisez, des contr&ocirc;les d&rsquo;acc&egrave;s complets, la protection des donn&eacute;es et des mesures de sauvegarde en mati&egrave;re de cybers&eacute;curit&eacute; sont indispensables.</p>\n"}}" id="text-a6a2f49160" class="cmp-text"> <p>Pour vous confier leurs informations de paiement, les clients ont besoin d’être constamment rassurés sur la sécurité de leurs données. De même, lorsque les employés collaborent à distance, vous devez veiller à ce que les informations commerciales sensibles ne tombent pas entre de mauvaises mains. </p> <p>Concernant les technologies d’accès à distance que vous utilisez, des contrôles d’accès complets, la protection des données et des mesures de sauvegarde en matière de cybersécurité sont indispensables.</p> </div> </div> </div> </div> </div> </div> </div> <div class="utils-unset-gridGutter utils-themed--dark cmp-container--background cmp-container--background-dark aem-GridColumn aem-GridColumn--default--12"> <div id="container-47da2e3979" class="cmp-container cmp-container--fullwidth "> <div class="aem-Grid aem-Grid--12 aem-Grid--default--12 "> <div class="utils-unset-gridGutter aem-GridColumn aem-GridColumn--default--12"> <div id="container-61d8524496" class="cmp-container cmp-container--in-grid "> <div class="aem-Grid aem-Grid--12 aem-Grid--default--12 "> <div class="basic-text cmp-basic-text utils-gridGutter utils-half-spacing-bottom utils--layout-10 cmp-basic-text--alignment-center aem-GridColumn aem-GridColumn--default--12"> <div data-cmp-data-layer="{"text-3a6f64f6a0":{"@type":"teamviewer/components/tenants/website/_atoms/text","repo:modifyDate":"2024-08-22T16:01:30Z","xdm:text":"<h3>Chez TeamViewer, notre mission est de vous aider &agrave; aider les autres.</h3>\n<p>Une plus grande commodit&eacute; pour les professionnels du commerce de d&eacute;tail, une efficacit&eacute; op&eacute;rationnelle accrue et un acc&egrave;s facilit&eacute; pour les clients&nbsp;: ce ne sont l&agrave; que quelques-uns des avantages offerts par les solutions TeamViewer pour le secteur du commerce de d&eacute;tail.</p>\n"}}" id="text-3a6f64f6a0" class="cmp-text"> <h3>Chez TeamViewer, notre mission est de vous aider à aider les autres.</h3> <p>Une plus grande commodité pour les professionnels du commerce de détail, une efficacité opérationnelle accrue et un accès facilité pour les clients : ce ne sont là que quelques-uns des avantages offerts par les solutions TeamViewer pour le secteur du commerce de détail.</p> </div> </div> <div data-component-module="button-atom" class="basic-button cmp-basic-button utils-gridGutter cmp-button--primary cmp-basic-button--centered utils-half-spacing-bottom aem-GridColumn aem-GridColumn--default--12"> <a id="button-0b1ad30c78" class="cmp-button cmp-button--has-icon" href="/fr-ca/global/contact-sales/" data-cmp-clickable data-cmp-data-layer="{"button-0b1ad30c78":{"@type":"teamviewer/components/tenants/website/_atoms/button","repo:modifyDate":"2024-08-22T16:01:30Z","dc:title":"Nous contacter","xdm:linkURL":"/fr-ca/global/contact-sales/"}}"> <span class="cmp-button__text">Nous contacter</span> <svg class="cmp-button__icon cmp-button__icon--arrow-right" viewbox="0 0 24 24" fill="none" xmlns="http://www.w3.org/2000/svg"> <path d="M2 13V11C2 10.4477 2.44771 10 3 10H13L12 5L22 12L12 19L13 14H3C2.44772 14 2 13.5523 2 13Z" /> </svg></a> </div> </div> </div> </div> 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de la connectivité, de la conformité et de la sécurité pour votre commerce de détail</h2> </div> </div> <div class="text cmp-leadparagraph__text"> <div data-cmp-data-layer="{"text-f749b09bf0":{"@type":"teamviewer/components/tenants/website/_atoms/text","xdm:text":"<p>Suffisamment puissant pour r&eacute;pondre aux exigences du commerce de d&eacute;tail, TeamViewer est une solution compl&egrave;te de <a href=\"/content/teamviewer/website/ca/fr/solutions/use-cases/remote-desktop.html\">bureau distant</a>, de contr&ocirc;le et d&rsquo;assistance, qui fonctionne avec presque toutes les plateformes mobiles et de bureau. Associ&eacute;e &agrave; notre solution de gestion et de contr&ocirc;le &agrave; distance de l&rsquo;entreprise <a href=\"/content/teamviewer/website/ca/fr/products/tensor.html\">TeamViewer&nbsp;Tensor</a>, vous disposez d&rsquo;un moyen enti&egrave;rement configurable de relier en toute s&eacute;curit&eacute; tous les &eacute;l&eacute;ments de votre commerce de d&eacute;tail.</p>\n"}}" id="text-f749b09bf0" class="cmp-text"> <p>Suffisamment puissant pour répondre aux exigences du commerce de détail, TeamViewer est une solution complète de <a href="/fr-ca/solutions/use-cases/remote-desktop/">bureau distant</a>, de contrôle et d’assistance, qui fonctionne avec presque toutes les plateformes mobiles et de bureau. Associée à notre solution de gestion et de contrôle à distance de l’entreprise <a href="/fr-ca/products/tensor/">TeamViewer Tensor</a>, vous disposez d’un moyen entièrement configurable de relier en toute sécurité tous les éléments de votre commerce de détail.</p> </div> </div> </div> </div> <div class="cmp-article utils-unset-gridGutter cmp-article--reverse-order utils-spacing-bottom aem-GridColumn aem-GridColumn--default--12"> <div class="cmp-article__asset-wrapper utils-gridGutter"> <div class="image cmp-article__image">  <div data-cmp-is="image" data-cmp-src="https://teamviewer.scene7.com/is/image/teamviewergmbh/remote-solutions-for-retail?dpr=off" data-cmp-dmimage data-asset="/content/dam/teamviewer/central-image-hub/general-assets/commons/remote-solutions-for-retail.jpg" data-title="Efficacité et conformité dans tous les points de vente" id="image-2d113a5882" data-cmp-data-layer="{"image-2d113a5882":{"@type":"core/wcm/components/image/v2/image","repo:modifyDate":"2024-08-22T16:01:30Z","dc:title":"Efficacité et conformité dans tous les points de vente","image":{"repo:id":"a8d93eef-b3b9-43a8-91b4-06ec4e15b0d2","repo:modifyDate":"2023-09-22T10:54:25Z","@type":"image/jpeg","repo:path":"/content/dam/teamviewer/central-image-hub/general-assets/commons/remote-solutions-for-retail.jpg"}}}" class="cmp-image" itemscope itemtype="http://schema.org/ImageObject"> <noscript data-cmp-hook-image="noscript"> <img src="https://teamviewer.scene7.com/is/image/teamviewergmbh/remote-solutions-for-retail?dpr=off" class="cmp-image__image" loading="lazy" itemprop="contentUrl" data-cmp-hook-image="image" alt="Jeune femme travaillant dans un magasin de vêtements et tenant une tablette numérique" title="Efficacité et conformité dans tous les points de vente"> </noscript> <meta itemprop="caption" content="Efficacité et conformité dans tous les points de vente"> </div> </div> </div> <div class="cmp-article__content-wrapper utils-gridGutter"> <h3 class="cmp-article__pretitle">TeamViewer Tensor</h3> <div class="title cmp-article__title"> <div data-cmp-data-layer="{"title-e7bc0f8ef9":{"@type":"teamviewer/components/tenants/website/_atoms/title","dc:title":"Amélioration de l’efficacité et de la conformité dans tous les points de vente","xdm:linkURL":""}}" id="title-e7bc0f8ef9" class="cmp-title"> <h2 class="cmp-title__text">Amélioration de l’efficacité et de la conformité dans tous les points de vente</h2> </div> </div> <div class="text cmp-article__text"> <div data-cmp-data-layer="{"text-ca5aabe51e":{"@type":"teamviewer/components/tenants/website/_atoms/text","xdm:text":"<p><a href=\"/content/teamviewer/website/ca/fr/products/tensor/solutions/tensor-support.html\">TeamViewer&nbsp;Tensor&nbsp;Support</a> est une solution d&rsquo;assistance d&rsquo;entreprise s&eacute;curis&eacute;e et &eacute;volutive, qui vous permet de g&eacute;rer la maintenance des syst&egrave;mes de points de vente, des serveurs et des appareils dans toutes les succursales de vos magasins, dans vos entrep&ocirc;ts et partout o&ugrave; vos employ&eacute;s travaillent. Les &eacute;quipes techniques et du service d&rsquo;assistance peuvent acc&eacute;der en quelques clics &agrave; n&rsquo;importe quel appareil (y compris les appareils sans surveillance et sans affichage). Allez au c&oelig;ur des probl&egrave;mes et r&eacute;solvez-les instantan&eacute;ment.</p>\n"}}" id="text-ca5aabe51e" class="cmp-text"> <p><a href="/fr-ca/products/tensor/solutions/tensor-support/">TeamViewer Tensor Support</a> est une solution d’assistance d’entreprise sécurisée et évolutive, qui vous permet de gérer la maintenance des systèmes de points de vente, des serveurs et des appareils dans toutes les succursales de vos magasins, dans vos entrepôts et partout où vos employés travaillent. Les équipes techniques et du service d’assistance peuvent accéder en quelques clics à n’importe quel appareil (y compris les appareils sans surveillance et sans affichage). Allez au cœur des problèmes et résolvez-les instantanément.</p> </div> </div> </div> </div> <div class="cmp-article utils-unset-gridGutter utils-spacing-bottom aem-GridColumn aem-GridColumn--default--12"> <div class="cmp-article__asset-wrapper utils-gridGutter"> <div class="image cmp-article__image">  <div data-cmp-is="image" data-cmp-src="https://teamviewer.scene7.com/is/image/teamviewergmbh/reach-expansion-for-retail?dpr=off" data-cmp-dmimage data-asset="/content/dam/teamviewer/central-image-hub/general-assets/commons/reach-expansion-for-retail.jpg" data-title="Dépanner en temps réel" id="image-ecfcadc7cf" data-cmp-data-layer="{"image-ecfcadc7cf":{"@type":"core/wcm/components/image/v2/image","repo:modifyDate":"2024-08-22T16:01:30Z","dc:title":"Dépanner en temps réel","image":{"repo:id":"cb6cf35a-f0ef-4caf-aa12-e5e718d3cfcb","repo:modifyDate":"2023-09-22T10:54:24Z","@type":"image/jpeg","repo:path":"/content/dam/teamviewer/central-image-hub/general-assets/commons/reach-expansion-for-retail.jpg"}}}" class="cmp-image" itemscope itemtype="http://schema.org/ImageObject"> <noscript data-cmp-hook-image="noscript"> <img src="https://teamviewer.scene7.com/is/image/teamviewergmbh/reach-expansion-for-retail?dpr=off" class="cmp-image__image" loading="lazy" itemprop="contentUrl" data-cmp-hook-image="image" alt="Homme et femme prélevant des marchandises dans un entrepôt à l’aide d’une tablette" title="Dépanner en temps réel"> </noscript> <meta itemprop="caption" content="Dépanner en temps réel"> </div> </div> </div> <div class="cmp-article__content-wrapper utils-gridGutter"> <h3 class="cmp-article__pretitle">TeamViewer Remote</h3> <div class="title cmp-article__title"> <div data-cmp-data-layer="{"title-a36707baa3":{"@type":"teamviewer/components/tenants/website/_atoms/title","dc:title":"Dépannage rapide pour éviter les pertes de revenus","xdm:linkURL":""}}" id="title-a36707baa3" class="cmp-title"> <h2 class="cmp-title__text">Dépannage rapide pour éviter les pertes de revenus</h2> </div> </div> <div class="text cmp-article__text"> <div data-cmp-data-layer="{"text-e17c162c2d":{"@type":"teamviewer/components/tenants/website/_atoms/text","xdm:text":"<p>Votre syst&egrave;me de gestion des commandes n&rsquo;affiche plus les bons chiffres&nbsp;? La technologie intuitive «&nbsp;voir ce que je vois&nbsp;» de TeamViewer&nbsp;Remote permet &agrave; vos employ&eacute;s et clients de contacter vos experts &agrave; la demande. Gr&acirc;ce &agrave; l&rsquo;acc&egrave;s et au contr&ocirc;le &agrave; distance, ils peuvent vous d&eacute;panner en temps r&eacute;el et vous permettre de reprendre vos activit&eacute;s avec un minimum de temps d&rsquo;arr&ecirc;t.</p>\n"}}" id="text-e17c162c2d" class="cmp-text"> <p>Votre système de gestion des commandes n’affiche plus les bons chiffres ? La technologie intuitive « voir ce que je vois » de TeamViewer Remote permet à vos employés et clients de contacter vos experts à la demande. Grâce à l’accès et au contrôle à distance, ils peuvent vous dépanner en temps réel et vous permettre de reprendre vos activités avec un minimum de temps d’arrêt.</p> </div> </div> </div> </div> <div class="cmp-article utils-unset-gridGutter cmp-article--reverse-order utils-spacing-bottom aem-GridColumn aem-GridColumn--default--12"> <div class="cmp-article__asset-wrapper utils-gridGutter"> <div class="image cmp-article__image">  <div data-cmp-is="image" data-cmp-src="https://teamviewer.scene7.com/is/image/teamviewergmbh/remote-support-for-retail?dpr=off" data-cmp-dmimage data-asset="/content/dam/teamviewer/central-image-hub/general-assets/commons/remote-support-for-retail.jpg" data-title="Capacités de contrôle à distance et de bureau distant" id="image-3ce21ed03f" data-cmp-data-layer="{"image-3ce21ed03f":{"@type":"core/wcm/components/image/v2/image","repo:modifyDate":"2024-08-22T16:01:30Z","dc:title":"Capacités de contrôle à distance et de bureau distant","image":{"repo:id":"d07ebb47-b34c-48d7-bb09-c12b6a239893","repo:modifyDate":"2023-09-22T10:54:26Z","@type":"image/jpeg","repo:path":"/content/dam/teamviewer/central-image-hub/general-assets/commons/remote-support-for-retail.jpg"}}}" class="cmp-image" itemscope itemtype="http://schema.org/ImageObject"> <noscript data-cmp-hook-image="noscript"> <img src="https://teamviewer.scene7.com/is/image/teamviewergmbh/remote-support-for-retail?dpr=off" class="cmp-image__image" loading="lazy" itemprop="contentUrl" data-cmp-hook-image="image" alt="Jeune femme debout derrière le comptoir d’une boutique, travaillant sur un ordinateur portable et parlant au téléphone" title="Capacités de contrôle à distance et de bureau distant"> </noscript> <meta itemprop="caption" content="Capacités de contrôle à distance et de bureau distant"> </div> </div> </div> <div class="cmp-article__content-wrapper utils-gridGutter"> <h3 class="cmp-article__pretitle">TeamViewer Remote</h3> <div class="title cmp-article__title"> <div data-cmp-data-layer="{"title-5aad8f2203":{"@type":"teamviewer/components/tenants/website/_atoms/title","dc:title":"Maintien des télétravailleurs dans la boucle","xdm:linkURL":""}}" id="title-5aad8f2203" class="cmp-title"> <h2 class="cmp-title__text">Maintien des télétravailleurs dans la boucle</h2> </div> </div> <div class="text cmp-article__text"> <div data-cmp-data-layer="{"text-c43fce3c2f":{"@type":"teamviewer/components/tenants/website/_atoms/text","xdm:text":"<p>Gr&acirc;ce &agrave; TeamViewer, travailler &agrave; domicile ne signifie plus &ecirc;tre isol&eacute; de ce qui se passe dans vos magasins et sur vos canaux. Les capacit&eacute;s compl&egrave;tes de contr&ocirc;le &agrave; distance et de <a href=\"/content/teamviewer/website/ca/fr/solutions/use-cases/remote-desktop.html\">bureau distant</a> vous permettent d&rsquo;acc&eacute;der au syst&egrave;me de CRM (gestion de la relation client), &agrave; la planification des ressources et &agrave; d&rsquo;autres applications majeures, aux points de terminaison au niveau du magasin, aux PC, aux serveurs et &agrave; toutes les autres ressources, quel que soit le lieu o&ugrave; vous vous trouvez.</p>\n"}}" id="text-c43fce3c2f" class="cmp-text"> <p>Grâce à TeamViewer, travailler à domicile ne signifie plus être isolé de ce qui se passe dans vos magasins et sur vos canaux. Les capacités complètes de contrôle à distance et de <a href="/fr-ca/solutions/use-cases/remote-desktop/">bureau distant</a> vous permettent d’accéder au système de CRM (gestion de la relation client), à la planification des ressources et à d’autres applications majeures, aux points de terminaison au niveau du magasin, aux PC, aux serveurs et à toutes les autres ressources, quel que soit le lieu où vous vous trouvez.</p> </div> </div> </div> </div> <div class="cmp-article utils-unset-gridGutter utils-spacing-bottom aem-GridColumn aem-GridColumn--default--12"> <div class="cmp-article__asset-wrapper utils-gridGutter"> <div class="image cmp-article__image">  <div data-cmp-is="image" data-cmp-src="https://teamviewer.scene7.com/is/image/teamviewergmbh/secure-communication-and-collaboration?dpr=off" data-cmp-dmimage data-asset="/content/dam/teamviewer/central-image-hub/general-assets/commons/secure-communication-and-collaboration.jpg" data-title="Chiffrement leader du secteur" id="image-52065eb325" data-cmp-data-layer="{"image-52065eb325":{"@type":"core/wcm/components/image/v2/image","repo:modifyDate":"2024-08-22T16:01:31Z","dc:title":"Chiffrement leader du secteur","image":{"repo:id":"1d9d5491-49e1-4f4d-9a1d-a0d066e68bb3","repo:modifyDate":"2023-09-22T10:54:27Z","@type":"image/jpeg","repo:path":"/content/dam/teamviewer/central-image-hub/general-assets/commons/secure-communication-and-collaboration.jpg"}}}" class="cmp-image" itemscope itemtype="http://schema.org/ImageObject"> <noscript data-cmp-hook-image="noscript"> <img src="https://teamviewer.scene7.com/is/image/teamviewergmbh/secure-communication-and-collaboration?dpr=off" class="cmp-image__image" loading="lazy" itemprop="contentUrl" data-cmp-hook-image="image" alt="Gestionnaire d’inventaire utilisant un smartphone pour scanner un code-barres sur un colis" title="Chiffrement leader du secteur"> </noscript> <meta itemprop="caption" content="Chiffrement leader du secteur"> </div> </div> </div> <div class="cmp-article__content-wrapper utils-gridGutter"> <h3 class="cmp-article__pretitle">TeamViewer Remote</h3> <div class="title cmp-article__title"> <div data-cmp-data-layer="{"title-de6ddd96ff":{"@type":"teamviewer/components/tenants/website/_atoms/title","dc:title":"Sécurité de la communication et de la collaboration","xdm:linkURL":""}}" id="title-de6ddd96ff" class="cmp-title"> <h2 class="cmp-title__text">Sécurité de la communication et de la collaboration</h2> </div> </div> <div class="text cmp-article__text"> <div data-cmp-data-layer="{"text-7836380df8":{"@type":"teamviewer/components/tenants/website/_atoms/text","xdm:text":"<p>TeamViewer&nbsp;Remote est votre solution unique pour les interactions dynamiques entre les employ&eacute;s et les succursales, ainsi que pour la communication avec les fournisseurs, les clients et les autres acteurs impliqu&eacute;s. Avec la prise en charge du partage d&rsquo;&eacute;cran, de la transmission vid&eacute;o sans d&eacute;calage, du chat et bien plus encore, le tout soutenu par un chiffrement de premier plan, vos sessions de connexion &agrave; distance sont entre les mains les plus s&ucirc;res qui soient.</p>\n"}}" id="text-7836380df8" class="cmp-text"> <p>TeamViewer Remote est votre solution unique pour les interactions dynamiques entre les employés et les succursales, ainsi que pour la communication avec les fournisseurs, les clients et les autres acteurs impliqués. 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Cette solution contribue ainsi &agrave; stimuler les r&eacute;sultats d&rsquo;un certain nombre d&rsquo;indicateurs de performance cl&eacute;s (KPI), notamment le taux de r&eacute;solution au premier contact, le temps moyen de traitement des tickets, le score d&rsquo;effort du client (CES) et la satisfaction du client (CSAT).</p>\n"}}" id="text-e013d25032" class="cmp-text"> <p>La fonctionnalité d’accès et d’assistance instantanés de TeamViewer Remote vise à résoudre les problèmes les plus urgents de vos clients au moment même où ils en ont besoin. 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alt> </noscript> </div> </div> <h3 class="cmp-benefitsitem__headline">Protection des points de terminaison</h3> <div class="cmp-benefitsitem__abstract"> <p>Protégez vos appareils où qu’ils soient grâce à la nouvelle génération de cyberdéfense contre les virus, les exploits « zero day », les ransomwares et plus encore.</p> </div> <div class="cmp-benefitsitem__link-icon-wrapper"> <svg class="cmp-benefitsitem__link-icon" viewbox="0 0 24 24" fill="none" xmlns="http://www.w3.org/2000/svg"> <path d="M2 13V11C2 10.4477 2.44771 10 3 10H13L12 5L22 12L12 19L13 14H3C2.44772 14 2 13.5523 2 13Z" /> </svg> </div> </article></a></li> </ul> </div> </div> </div> </div> <div class="utils-unset-gridGutter utils-themed--light cmp-container--background cmp-container--background-light utils-spacing-bottom aem-GridColumn aem-GridColumn--default--12"> <div id="container-d069187b04" class="cmp-container cmp-container--fullwidth "> <div class="aem-Grid aem-Grid--12 aem-Grid--default--12 "> <div 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Veroni</span> <span class="cmp-blockquote__pretitle">Directeur des systèmes d’information chez Liu Jo</span></p> </figcaption> <blockquote class="cmp-blockquote__quotation"> <p>« Nous avons choisi TeamViewer plutôt que d’autres solutions sur le marché en raison de sa marque mondialement reconnue, de sa fiabilité éprouvée dans des cas d’utilisation, ainsi que de son niveau élevé d’innovation, nous permettant de continuer à étendre nos cas d’utilisation au-delà du merchandising visuel. »</p> </blockquote> </figure> </div> <div class="blockquote teaser cmp-customerquotes__slide splide__slide"> <figure class="cmp-blockquote" id="blockquote-ffc06e3329" data-cmp-data-layer="{"blockquote-ffc06e3329":{"@type":"teamviewer/components/tenants/website/_atoms/blockquote","repo:modifyDate":"2024-08-22T16:01:32Z","dc:description":"<p>«&nbsp;TeamViewer&nbsp;Tensor propose une solution s&eacute;curis&eacute;e qui r&eacute;pond &agrave; tous nos besoins.&nbsp;»</p>\n"}}"> <figcaption 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class="cmp-image__image" loading="lazy" itemprop="contentUrl" data-cmp-hook-image="image" alt="citation"> </noscript> </div> </div> <p class="cmp-blockquote__caption"><span class="cmp-blockquote__title">Gabriel Egan</span> <span class="cmp-blockquote__pretitle">Responsable de l’assistance mondiale, infrastructure et opérations chez Aesop</span></p> </figcaption> <blockquote class="cmp-blockquote__quotation"> <p>« TeamViewer Tensor propose une solution sécurisée qui répond à tous nos besoins. »</p> </blockquote> </figure> </div> <div class="blockquote teaser cmp-customerquotes__slide splide__slide"> <figure class="cmp-blockquote" id="blockquote-88f41631c0" data-cmp-data-layer="{"blockquote-88f41631c0":{"@type":"teamviewer/components/tenants/website/_atoms/blockquote","repo:modifyDate":"2024-08-22T16:01:32Z","dc:description":"<p>«&nbsp;Nous attachons une grande importance aux excellentes relations que nous entretenons avec nos clients depuis de nombreuses ann&eacute;es. L&rsquo;application Endlosregal nous permet de les renforcer et d&rsquo;am&eacute;liorer consid&eacute;rablement le service que nous offrons &agrave; nos clients. Et TeamViewer&nbsp;Tensor le permet justement gr&acirc;ce &agrave; ses capacit&eacute;s SDK mobiles.&nbsp;»</p>\n"}}"> <figcaption class="cmp-blockquote__author"> <div class="cmp-blockquote__image">  <div data-cmp-is="image" data-cmp-src="https://teamviewer.scene7.com/is/content/teamviewergmbh/icon-quotation-marks-carbon-blue?dpr=off" data-cmp-dmimage data-asset="/content/dam/teamviewer/central-image-hub/icons/sets/carbon-blue-icons/icon-quotation-marks-carbon-blue.svg" data-title="citation" id="image-88f41631c0" data-cmp-data-layer="{"image-88f41631c0":{"@type":"core/wcm/components/image/v2/image","repo:modifyDate":"2024-08-22T16:01:32Z","image":{"repo:id":"d7814b66-6963-42c5-89b1-1daa3d30d0fd","repo:modifyDate":"2023-03-08T12:32:16Z","@type":"image/svg+xml","repo:path":"/content/dam/teamviewer/central-image-hub/icons/sets/carbon-blue-icons/icon-quotation-marks-carbon-blue.svg"}}}" class="cmp-image" itemscope itemtype="http://schema.org/ImageObject"> <noscript data-cmp-hook-image="noscript"> <img src="https://teamviewer.scene7.com/is/content/teamviewergmbh/icon-quotation-marks-carbon-blue?dpr=off" class="cmp-image__image" loading="lazy" itemprop="contentUrl" data-cmp-hook-image="image" alt="citation"> </noscript> </div> </div> <p class="cmp-blockquote__caption"><span class="cmp-blockquote__title">André Strauch</span> <span class="cmp-blockquote__pretitle">Chef d’équipe de la gestion des clients chez Ernsting’s family</span></p> </figcaption> <blockquote class="cmp-blockquote__quotation"> <p>« Nous attachons une grande importance aux excellentes relations que nous entretenons avec nos clients depuis de nombreuses années. 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aide instantan&eacute;e en cas de besoin</li>\n<li>Solution id&eacute;ale pour l&rsquo;int&eacute;gration du personnel et la familiarisation avec les nouveaux processus</li>\n</ul>\n<p>&nbsp;</p>\n"}}" id="text-bb186e3434" class="cmp-text"> <ul> <li>Permet aux employés de visualiser les processus logistiques sur des dispositifs wearables avec les mains libres</li> <li>Solution idéale pour l’entreposage, le réapprovisionnement, les marchandises entrantes et sortantes, ainsi que d’autres processus similaires sur l’ensemble de votre chaîne d’approvisionnement</li> <li>Communication bidirectionnelle pour une aide instantanée en cas de besoin</li> <li>Solution idéale pour l’intégration du personnel et la familiarisation avec les nouveaux processus</li> </ul> <p> </p> </div> </div> <div class="buttonlist cmp-article__buttonlist"> <ul class="cmp-buttonlist"> <li class="cmp-buttonlist__button cmp-buttonlist__button--first"> <div data-component-module="button-atom" class="button 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data-cmp-src="https://teamviewer.scene7.com/is/image/teamviewergmbh/frontline-solutions-for-warehouse?dpr=off" data-cmp-dmimage data-asset="/content/dam/teamviewer/central-image-hub/general-assets/commons/frontline-solutions-for-warehouse.jpg" data-title="Maintenance des infrastructures" id="image-edb8f86a57" data-cmp-data-layer="{"image-edb8f86a57":{"@type":"core/wcm/components/image/v2/image","repo:modifyDate":"2024-08-22T16:01:32Z","dc:title":"Maintenance des infrastructures","image":{"repo:id":"10c77781-d84f-49ae-803c-ba563bd3e652","repo:modifyDate":"2023-09-22T10:54:25Z","@type":"image/jpeg","repo:path":"/content/dam/teamviewer/central-image-hub/general-assets/commons/frontline-solutions-for-warehouse.jpg"}}}" class="cmp-image" itemscope itemtype="http://schema.org/ImageObject"> <noscript data-cmp-hook-image="noscript"> <img src="https://teamviewer.scene7.com/is/image/teamviewergmbh/frontline-solutions-for-warehouse?dpr=off" class="cmp-image__image" loading="lazy" 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d&rsquo;acc&eacute;der &agrave; une expertise instantan&eacute;e directement &agrave; partir de leurs lunettes connect&eacute;es</li>\n<li>Solution id&eacute;ale pour la maintenance des points de vente, de l&rsquo;affichage visuel, de l&rsquo;entreposage et d&rsquo;autres &eacute;l&eacute;ments de l&rsquo;infrastructure technique du commerce de d&eacute;tail</li>\n<li>Les pointeurs en direct, les annotations &agrave; l&rsquo;&eacute;cran, les tableaux blancs, etc. fournissent des instructions dynamiques pour une r&eacute;solution acc&eacute;l&eacute;r&eacute;e des probl&egrave;mes</li>\n<li>Permet de centraliser les fonctions d&rsquo;assistance technique tout en garantissant une maintenance rapide</li>\n<li>R&eacute;duit les temps d&rsquo;arr&ecirc;t et les pertes de revenus, et augmente la satisfaction des clients</li>\n</ul>\n"}}" id="text-b472c1450a" class="cmp-text"> <ul> <li>Permet aux employés de première ligne d’accéder à une expertise instantanée directement à partir de leurs lunettes connectées</li> <li>Solution idéale pour la maintenance des points de vente, de l’affichage visuel, de l’entreposage et d’autres éléments de l’infrastructure technique du commerce de détail</li> <li>Les pointeurs en direct, les annotations à l’écran, les tableaux blancs, etc. fournissent des instructions dynamiques pour une résolution accélérée des problèmes</li> <li>Permet de centraliser les fonctions d’assistance technique tout en garantissant une maintenance rapide</li> <li>Réduit les temps d’arrêt et les pertes de revenus, et augmente la satisfaction des clients</li> </ul> </div> </div> <div class="buttonlist cmp-article__buttonlist"> <ul class="cmp-buttonlist"> <li class="cmp-buttonlist__button cmp-buttonlist__button--first"> <div data-component-module="button-atom" class="button cmp-button--as-link"> <a id="button-aa95a86c98" class="cmp-button cmp-button--has-icon" href="/fr-ca/products/frontline/solutions/xassist/" data-cmp-clickable data-cmp-data-layer="{"button-aa95a86c98":{"@type":"teamviewer/components/tenants/website/_atoms/button","repo:modifyDate":"2024-08-22T16:01:32Z","dc:title":"En savoir plus","xdm:linkURL":"/fr-ca/products/frontline/solutions/xassist/"}}"> <span class="cmp-button__text">En savoir plus</span> <svg class="cmp-button__icon cmp-button__icon--arrow-right" viewbox="0 0 24 24" fill="none" xmlns="http://www.w3.org/2000/svg"> <path d="M2 13V11C2 10.4477 2.44771 10 3 10H13L12 5L22 12L12 19L13 14H3C2.44772 14 2 13.5523 2 13Z" /> </svg></a> </div></li> </ul> </div> </div> </div> <div class="leadparagraph utils-half-spacing-bottom utils--layout-8 aem-GridColumn aem-GridColumn--default--12"> <div class="cmp-leadparagraph" id="customer-success"> <p class="cmp-leadparagraph__tagline">Mise en avant</p> <div class="title cmp-leadparagraph__title"> <div data-cmp-data-layer="{"title-ab8d76b08c":{"@type":"teamviewer/components/tenants/website/_atoms/title","dc:title":"Témoignages clients","xdm:linkURL":""}}" id="title-ab8d76b08c" class="cmp-title"> <h2 class="cmp-title__text">Témoignages clients</h2> </div> </div> </div> </div> <div data-component-module="customersuccess" class="customersuccess carousel aem-GridColumn aem-GridColumn--default--12"> <div class="cmp-customersuccess utils-unset-gridGutter"> <div class="cmp-container--in-grid cmp-customersuccess__navigation splide js-customersuccess-navigation"> <div class="utils-gridGutter"> <div class="splide__track"> <ol class="cmp-customersuccess__pagination splide__list"> <li class="cmp-customersuccess__pagination-item splide__slide">Aesop</li> <li class="cmp-customersuccess__pagination-item splide__slide">Liu Jo</li> <li class="cmp-customersuccess__pagination-item splide__slide">Ernsting’s family</li> </ol> </div> </div> </div> <div class="cmp-customersuccess__carousel-container"> <div class="cmp-customersuccess__carousel splide js-customersuccess" role="group"> <div class="splide__track"> <div class="cmp-customersuccess__list splide__list js-customersuccess-list"> <div class="splide__slide"> <a class="cmp-customersuccessitem" id="teaser-d37cde794d" data-cmp-data-layer="{"teaser-d37cde794d":{"@type":"teamviewer/components/foundation/teaser/v1/teaser/teaser","repo:modifyDate":"2024-08-22T16:01:32Z","dc:title":"Aesop"}}" href="https://www.teamviewer.com/fr-ca/success-stories/aesop/"> <div class="cmp-customersuccessitem__image">  <div data-cmp-is="image" data-cmp-src="https://teamviewer.scene7.com/is/image/teamviewergmbh/customer-success-aesop-feature?dpr=off" data-cmp-dmimage data-asset="/content/dam/teamviewer/central-image-hub/general-assets/customer-success/customer-success-aesop-feature.jpg" data-title="Témoignages clients : Andros" id="image-5d0a9c0cee" data-cmp-data-layer="{"image-5d0a9c0cee":{"@type":"core/wcm/components/image/v2/image","repo:modifyDate":"2024-08-22T16:01:32Z","dc:title":"Témoignages clients : Andros","image":{"repo:id":"7c98cbac-7111-41f9-a025-e2ad646c955d","repo:modifyDate":"2023-07-11T11:50:14Z","@type":"image/jpeg","repo:path":"/content/dam/teamviewer/central-image-hub/general-assets/customer-success/customer-success-aesop-feature.jpg"}}}" class="cmp-image" itemscope itemtype="http://schema.org/ImageObject"> <noscript data-cmp-hook-image="noscript"> <img src="https://teamviewer.scene7.com/is/image/teamviewergmbh/customer-success-aesop-feature?dpr=off" class="cmp-image__image" loading="lazy" itemprop="contentUrl" data-cmp-hook-image="image" alt="Témoignages clients : Andros" title="Témoignages clients : Andros"> </noscript> <meta itemprop="caption" content="Témoignages clients : Andros"> </div> </div> <div class="cmp-customersuccessitem__logo">  <div data-cmp-is="image" data-cmp-src="https://teamviewer.scene7.com/is/content/teamviewergmbh/logo-aesop-landscape?dpr=off" data-cmp-dmimage data-asset="/content/dam/teamviewer/central-image-hub/logos/partners-integrations/logo-aesop-landscape.svg" data-title="Logo Aesop" id="image-d37cde794d" data-cmp-data-layer="{"image-d37cde794d":{"@type":"core/wcm/components/image/v2/image","repo:modifyDate":"2024-08-22T16:01:32Z","image":{"repo:id":"3bdda3c5-0cff-4c5d-a838-8c999b5b3649","repo:modifyDate":"2024-09-18T13:54:18Z","@type":"image/svg+xml","repo:path":"/content/dam/teamviewer/central-image-hub/logos/partners-integrations/logo-aesop-landscape.svg"}}}" class="cmp-image" itemscope itemtype="http://schema.org/ImageObject"> <noscript data-cmp-hook-image="noscript"> <img src="https://teamviewer.scene7.com/is/content/teamviewergmbh/logo-aesop-landscape?dpr=off" class="cmp-image__image" loading="lazy" itemprop="contentUrl" data-cmp-hook-image="image" alt="Logo Aesop"> </noscript> </div> </div> <h3 class="cmp-customersuccessitem__title">Aesop utilise TeamViewer pour renforcer la conformité et atténuer les risques de cyberattaques.</h3> <div class="cmp-customersuccessitem__link-icon"> <svg class="cmp-customersuccessitem__link-icon-symbol" viewbox="0 0 24 24" fill="none" xmlns="http://www.w3.org/2000/svg"> <path d="M2 13V11C2 10.4477 2.44771 10 3 10H13L12 5L22 12L12 19L13 14H3C2.44772 14 2 13.5523 2 13Z" /> </svg> </div></a> </div> <div class="splide__slide"> <a class="cmp-customersuccessitem" id="teaser-c24a5a6278" data-cmp-data-layer="{"teaser-c24a5a6278":{"@type":"teamviewer/components/foundation/teaser/v1/teaser/teaser","repo:modifyDate":"2024-08-22T16:01:32Z","dc:title":"Liu Jo"}}" href="https://www.teamviewer.com/fr-ca/success-stories/liujo/"> <div class="cmp-customersuccessitem__image">  <div data-cmp-is="image" data-cmp-src="https://teamviewer.scene7.com/is/image/teamviewergmbh/customer-success-liujo-feature?dpr=off" data-cmp-dmimage data-asset="/content/dam/teamviewer/central-image-hub/general-assets/customer-success/customer-success-liujo-feature.jpg" data-title="Témoignages clients : Liu Jo" id="image-f6cb670fd8" data-cmp-data-layer="{"image-f6cb670fd8":{"@type":"core/wcm/components/image/v2/image","repo:modifyDate":"2024-08-22T16:01:32Z","dc:title":"Témoignages clients : Liu Jo","image":{"repo:id":"ec1113f9-f4d3-4797-a6fe-5e74301007f4","repo:modifyDate":"2023-07-26T07:41:03Z","@type":"image/jpeg","repo:path":"/content/dam/teamviewer/central-image-hub/general-assets/customer-success/customer-success-liujo-feature.jpg"}}}" class="cmp-image" itemscope itemtype="http://schema.org/ImageObject"> <noscript data-cmp-hook-image="noscript"> <img src="https://teamviewer.scene7.com/is/image/teamviewergmbh/customer-success-liujo-feature?dpr=off" class="cmp-image__image" loading="lazy" itemprop="contentUrl" data-cmp-hook-image="image" alt="Témoignages clients : Liu Jo" title="Témoignages clients : Liu Jo"> </noscript> <meta itemprop="caption" content="Témoignages clients : Liu Jo"> </div> </div> <div class="cmp-customersuccessitem__logo">  <div data-cmp-is="image" data-cmp-src="https://teamviewer.scene7.com/is/content/teamviewergmbh/logo-liujo-landscape?dpr=off" data-cmp-dmimage data-asset="/content/dam/teamviewer/central-image-hub/logos/partners-integrations/logo-liujo-landscape.svg" data-title="Logo Liu Jo" id="image-c24a5a6278" data-cmp-data-layer="{"image-c24a5a6278":{"@type":"core/wcm/components/image/v2/image","repo:modifyDate":"2024-08-22T16:01:32Z","image":{"repo:id":"13b6c3ee-bcf3-4956-b12e-91f46fbbad85","repo:modifyDate":"2024-09-18T13:53:53Z","@type":"image/svg+xml","repo:path":"/content/dam/teamviewer/central-image-hub/logos/partners-integrations/logo-liujo-landscape.svg"}}}" class="cmp-image" itemscope itemtype="http://schema.org/ImageObject"> <noscript data-cmp-hook-image="noscript"> <img src="https://teamviewer.scene7.com/is/content/teamviewergmbh/logo-liujo-landscape?dpr=off" class="cmp-image__image" loading="lazy" itemprop="contentUrl" data-cmp-hook-image="image" alt="Logo Liu Jo"> </noscript> </div> </div> <h3 class="cmp-customersuccessitem__title">Liu Jo révolutionne le secteur du commerce de détail grâce aux solutions de réalité augmentée de TeamViewer.</h3> <div class="cmp-customersuccessitem__link-icon"> <svg class="cmp-customersuccessitem__link-icon-symbol" viewbox="0 0 24 24" fill="none" xmlns="http://www.w3.org/2000/svg"> <path d="M2 13V11C2 10.4477 2.44771 10 3 10H13L12 5L22 12L12 19L13 14H3C2.44772 14 2 13.5523 2 13Z" /> </svg> </div></a> </div> <div class="splide__slide"> <a class="cmp-customersuccessitem" id="teaser-18dd76318a" data-cmp-data-layer="{"teaser-18dd76318a":{"@type":"teamviewer/components/foundation/teaser/v1/teaser/teaser","repo:modifyDate":"2024-08-22T16:01:32Z","dc:title":"Ernsting’s family"}}" href="https://www.teamviewer.com/fr-ca/success-stories/ernstings-family/"> <div class="cmp-customersuccessitem__image">  <div data-cmp-is="image" data-cmp-src="https://teamviewer.scene7.com/is/image/teamviewergmbh/customer-success-ernstings-family-feature?dpr=off" data-cmp-dmimage data-asset="/content/dam/teamviewer/central-image-hub/general-assets/customer-success/customer-success-ernstings-family-feature.jpg" data-title="Témoignages clients : Ernsting’s family" id="image-9f50709fb3" data-cmp-data-layer="{"image-9f50709fb3":{"@type":"core/wcm/components/image/v2/image","repo:modifyDate":"2024-08-22T16:01:33Z","dc:title":"Témoignages clients : Ernsting’s family","image":{"repo:id":"d704b146-4440-41a5-831e-0986c97782db","repo:modifyDate":"2023-01-31T09:48:48Z","@type":"image/jpeg","repo:path":"/content/dam/teamviewer/central-image-hub/general-assets/customer-success/customer-success-ernstings-family-feature.jpg"}}}" class="cmp-image" itemscope itemtype="http://schema.org/ImageObject"> <noscript data-cmp-hook-image="noscript"> <img src="https://teamviewer.scene7.com/is/image/teamviewergmbh/customer-success-ernstings-family-feature?dpr=off" class="cmp-image__image" loading="lazy" itemprop="contentUrl" data-cmp-hook-image="image" alt="Témoignages clients : Ernsting’s family" title="Témoignages clients : Ernsting’s family"> </noscript> <meta itemprop="caption" content="Témoignages clients : Ernsting’s family"> </div> </div> <div class="cmp-customersuccessitem__logo">  <div data-cmp-is="image" data-cmp-src="https://teamviewer.scene7.com/is/content/teamviewergmbh/logo-ernstings-family-landscape?dpr=off" data-cmp-dmimage data-asset="/content/dam/teamviewer/central-image-hub/logos/partners-integrations/logo-ernstings-family-landscape.svg" data-title="Logo Ernsting’s family" id="image-18dd76318a" data-cmp-data-layer="{"image-18dd76318a":{"@type":"core/wcm/components/image/v2/image","repo:modifyDate":"2024-08-22T16:01:32Z","image":{"repo:id":"f8106891-6949-48fc-a6fc-233585e6af39","repo:modifyDate":"2024-09-18T13:46:51Z","@type":"image/svg+xml","repo:path":"/content/dam/teamviewer/central-image-hub/logos/partners-integrations/logo-ernstings-family-landscape.svg"}}}" class="cmp-image" itemscope itemtype="http://schema.org/ImageObject"> <noscript data-cmp-hook-image="noscript"> <img src="https://teamviewer.scene7.com/is/content/teamviewergmbh/logo-ernstings-family-landscape?dpr=off" class="cmp-image__image" loading="lazy" itemprop="contentUrl" data-cmp-hook-image="image" alt="Logo Ernsting’s family"> </noscript> </div> </div> <h3 class="cmp-customersuccessitem__title">Le principal détaillant de mode fait confiance à TeamViewer Tensor comme plateforme d’assistance pour ses 12 000 employés et ses 1 920 boutiques.</h3> <div class="cmp-customersuccessitem__link-icon"> <svg class="cmp-customersuccessitem__link-icon-symbol" viewbox="0 0 24 24" fill="none" xmlns="http://www.w3.org/2000/svg"> <path d="M2 13V11C2 10.4477 2.44771 10 3 10H13L12 5L22 12L12 19L13 14H3C2.44772 14 2 13.5523 2 13Z" /> </svg> </div></a> </div> </div> </div> </div> </div> <div class="cmp-container--in-grid"> <div data-component-module="button-atom" class="button cmp-button--as-link utils-gridGutter cmp-customersuccess__button"> <a id="button-0797a7a50c" class="cmp-button cmp-button--has-icon" href="/fr-ca/success-stories/" data-cmp-clickable data-cmp-data-layer="{"button-0797a7a50c":{"@type":"teamviewer/components/tenants/website/_atoms/button","dc:title":"Découvrir davantage de témoignages clients","xdm:linkURL":"/fr-ca/success-stories/"}}"> <span class="cmp-button__text">Découvrir davantage de témoignages clients</span> <svg class="cmp-button__icon cmp-button__icon--arrow-right" viewbox="0 0 24 24" fill="none" xmlns="http://www.w3.org/2000/svg"> <path d="M2 13V11C2 10.4477 2.44771 10 3 10H13L12 5L22 12L12 19L13 14H3C2.44772 14 2 13.5523 2 13Z" /> </svg></a> </div> </div> </div> </div> </div> </div> </div> <div class="utils-unset-gridGutter utils-themed--light cmp-container--background cmp-container--background-light aem-GridColumn aem-GridColumn--default--12"> <div id="container-4afacaa8e1" class="cmp-container cmp-container--fullwidth "> <div class="aem-Grid aem-Grid--12 aem-Grid--default--12 "> <div class="utils-unset-gridGutter aem-GridColumn aem-GridColumn--default--12"> <div id="container-098097a677" class="cmp-container cmp-container--in-grid "> <div class="aem-Grid aem-Grid--12 aem-Grid--default--12 "> <div data-component-module="uniquesellingpoint" class="uniquesellingpoint cmp-uniquesellingpoint--no-border aem-GridColumn aem-GridColumn--default--12"> <div class="cmp-uniquesellingpoint utils-gridGutter"> <div class="title cmp-uniquesellingpoint__title"> <div data-cmp-data-layer="{"title-0a7b29d549":{"@type":"teamviewer/components/tenants/website/_atoms/title","dc:title":"Pourquoi choisir TeamViewer ?","xdm:linkURL":""}}" id="title-0a7b29d549" class="cmp-title"> <h2 class="cmp-title__text">Pourquoi choisir TeamViewer ?</h2> </div> </div> <div class="cmp-uniquesellingpoint__items"> <div class="uniquesellingpoint-item teaser cmp-uniquesellingpoint__item cmp-uniquesellingpoint__item--first-child"> <div id="uniquesellingpoint-item-3bb36e6523" class="cmp-teaser" data-cmp-data-layer="{"uniquesellingpoint-item-3bb36e6523":{"@type":"teamviewer/components/tenants/website/uniquesellingpoint/uniquesellingpoint-item","repo:modifyDate":"2024-08-22T16:01:33Z","dc:title":"Sécurité ","dc:description":"<p>Dans un environnement de commerce de d&eacute;tail concurrentiel, la confiance des clients est l&rsquo;un de vos atouts les plus pr&eacute;cieux. Chiffrement AES 256&nbsp;bits de premier niveau pour les sessions d&rsquo;acc&egrave;s &agrave; distance et la transmission des donn&eacute;es, v&eacute;rifications des appareils de confiance, authentification &agrave; deux facteurs et contr&ocirc;les d&rsquo;acc&egrave;s conditionnel configurables&nbsp;: ces fonctionnalit&eacute;s de s&eacute;curit&eacute; de haut niveau garantissent qu&rsquo;avec TeamViewer, votre r&eacute;putation est plac&eacute;e dans les meilleures mains possibles.&nbsp;</p>\n"}}"> <div class="cmp-teaser__image">  <div data-cmp-is="image" data-cmp-src="https://teamviewer.scene7.com/is/content/teamviewergmbh/icon-key-cobalt-blue?dpr=off" data-cmp-dmimage data-asset="/content/dam/teamviewer/central-image-hub/icons/sets/cobalt-blue-icons/icon-key-cobalt-blue.svg" id="image-3bb36e6523" data-cmp-data-layer="{"image-3bb36e6523":{"@type":"core/wcm/components/image/v2/image","repo:modifyDate":"2024-08-22T16:01:33Z","image":{"repo:id":"26a4a231-046c-4026-9d14-365fd069a7b8","repo:modifyDate":"2023-03-08T11:03:26Z","@type":"image/svg+xml","repo:path":"/content/dam/teamviewer/central-image-hub/icons/sets/cobalt-blue-icons/icon-key-cobalt-blue.svg"}}}" class="cmp-image" itemscope itemtype="http://schema.org/ImageObject"> <noscript data-cmp-hook-image="noscript"> <img src="https://teamviewer.scene7.com/is/content/teamviewergmbh/icon-key-cobalt-blue?dpr=off" class="cmp-image__image" loading="lazy" itemprop="contentUrl" data-cmp-hook-image="image" alt> </noscript> </div> </div> <div class="cmp-teaser__content"> <h3 class="cmp-teaser__title">Sécurité</h3> <div class="cmp-teaser__description"> <p>Dans un environnement de commerce de détail concurrentiel, la confiance des clients est l’un de vos atouts les plus précieux. Chiffrement AES 256 bits de premier niveau pour les sessions d’accès à distance et la transmission des données, vérifications des appareils de confiance, authentification à deux facteurs et contrôles d’accès conditionnel configurables : ces fonctionnalités de sécurité de haut niveau garantissent qu’avec TeamViewer, votre réputation est placée dans les meilleures mains possibles. </p> </div> </div> </div> </div> <div class="uniquesellingpoint-item teaser cmp-uniquesellingpoint__item cmp-uniquesellingpoint__item--second-child"> <div id="uniquesellingpoint-item-a40ba7752e" class="cmp-teaser" data-cmp-data-layer="{"uniquesellingpoint-item-a40ba7752e":{"@type":"teamviewer/components/tenants/website/uniquesellingpoint/uniquesellingpoint-item","repo:modifyDate":"2024-08-22T16:01:33Z","dc:title":"Compatibilité","dc:description":"<p>La solution TeamViewer est con&ccedil;ue pour renforcer et am&eacute;liorer vos strat&eacute;gies de mise sur le march&eacute;, ainsi que vos syst&egrave;mes CRM, de gestion des stocks et de planification des ressources. Elle s&rsquo;adresse &eacute;galement &agrave; tous les appareils, ce qui lui permet de fonctionner de mani&egrave;re optimale avec la plupart des syst&egrave;mes de points de vente et autres &eacute;quipements.</p>\n"}}"> <div class="cmp-teaser__image">  <div data-cmp-is="image" data-cmp-src="https://teamviewer.scene7.com/is/content/teamviewergmbh/icon-switcher-cobalt-blue?dpr=off" data-cmp-dmimage data-asset="/content/dam/teamviewer/central-image-hub/icons/sets/cobalt-blue-icons/icon-switcher-cobalt-blue.svg" id="image-a40ba7752e" data-cmp-data-layer="{"image-a40ba7752e":{"@type":"core/wcm/components/image/v2/image","repo:modifyDate":"2024-08-22T16:01:33Z","image":{"repo:id":"b657159d-d985-4494-967a-7df61cefb9fd","repo:modifyDate":"2023-03-08T11:03:36Z","@type":"image/svg+xml","repo:path":"/content/dam/teamviewer/central-image-hub/icons/sets/cobalt-blue-icons/icon-switcher-cobalt-blue.svg"}}}" class="cmp-image" itemscope itemtype="http://schema.org/ImageObject"> <noscript data-cmp-hook-image="noscript"> <img src="https://teamviewer.scene7.com/is/content/teamviewergmbh/icon-switcher-cobalt-blue?dpr=off" class="cmp-image__image" loading="lazy" itemprop="contentUrl" data-cmp-hook-image="image" alt> </noscript> </div> </div> <div class="cmp-teaser__content"> <h3 class="cmp-teaser__title">Compatibilité</h3> <div class="cmp-teaser__description"> <p>La solution TeamViewer est conçue pour renforcer et améliorer vos stratégies de mise sur le marché, ainsi que vos systèmes CRM, de gestion des stocks et de planification des ressources. Elle s’adresse également à tous les appareils, ce qui lui permet de fonctionner de manière optimale avec la plupart des systèmes de points de vente et autres équipements.</p> </div> </div> </div> </div> <div class="uniquesellingpoint-item teaser cmp-uniquesellingpoint__item cmp-uniquesellingpoint__item--last-child"> <div id="uniquesellingpoint-item-d550d6d3ea" class="cmp-teaser" data-cmp-data-layer="{"uniquesellingpoint-item-d550d6d3ea":{"@type":"teamviewer/components/tenants/website/uniquesellingpoint/uniquesellingpoint-item","repo:modifyDate":"2024-08-22T16:01:33Z","dc:title":"Performances","dc:description":"<p>Les sessions de t&eacute;l&eacute;assistance qui tra&icirc;nent en longueur nuisent &agrave; la satisfaction des clients et entra&icirc;nent des pertes de revenus. 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</div><span class="cmp-region__link-label">Cyprus - English</span> </a></li> <li class="cmp-region__country" data-liid="1bbbf59277e1f38863faae542766280b2aa38e0622ba83172e59851492712daf" data-lc="cs" data-cc="CZ"><a class="cmp-region__link" href="/cs/solutions/industries/retail/?language-switched=true"> <div class="cmp-region__flag"> <img class="cmp-region__flag-icon" alt="" src="https://teamviewer.scene7.com/is/content/teamviewergmbh/Flag_of_the_Czech_Republic"> </div><span class="cmp-region__link-label">Czechia - Čeština</span> </a></li> <li class="cmp-region__country" data-liid="6deb690ba36de4a22b4f72c3a6326dd9100ea6c84ecf8865417a5621988afd04" data-lc="en" data-cc="DK"><a class="cmp-region__link" href="/en/solutions/industries/retail/?language-switched=true"> <div class="cmp-region__flag"> <img class="cmp-region__flag-icon" alt="" src="https://teamviewer.scene7.com/is/content/teamviewergmbh/Flag_of_Denmark"> </div><span class="cmp-region__link-label">Denmark - English</span> </a></li> <li class="cmp-region__country" data-liid="986b008f9bd4c7239bc8de0951ac4c223b4e4327a593504eb85219e13df47ed8" data-lc="de" data-cc="DE"><a class="cmp-region__link" href="/de/solutions/industries/retail/?language-switched=true"> <div class="cmp-region__flag"> <img class="cmp-region__flag-icon" alt="" src="https://teamviewer.scene7.com/is/content/teamviewergmbh/Flag_of_Germany"> </div><span class="cmp-region__link-label">Deutschland - Deutsch</span> </a></li> <li class="cmp-region__country" data-liid="f6eb1cf371e012aa2fbda359b20fafcc4dde7991488d4d4918b0c95a3056db12" data-lc="es" data-cc="ES"><a class="cmp-region__link" href="/es/solutions/industries/retail/?language-switched=true"> <div class="cmp-region__flag"> <img class="cmp-region__flag-icon" alt="" src="https://teamviewer.scene7.com/is/content/teamviewergmbh/Flag_of_Spain"> </div><span class="cmp-region__link-label">España - Español</span> </a></li> <li class="cmp-region__country" data-liid="aee9e4abb7a5aa90c70f8ebc1d408e919da658cdbd7629079612a6d8820a717d" data-lc="en" data-cc="EE"><a class="cmp-region__link" href="/en/solutions/industries/retail/?language-switched=true"> <div class="cmp-region__flag"> <img class="cmp-region__flag-icon" alt="" src="https://teamviewer.scene7.com/is/content/teamviewergmbh/Flag_of_Estonia"> </div><span class="cmp-region__link-label">Estonia - English</span> </a></li> <li class="cmp-region__country" data-liid="0cdd32dd468900e7140ede04a9bb9d8acaa9aeae78036e96b734bd9724416773" data-lc="en" data-cc="FI"><a class="cmp-region__link" href="/en/solutions/industries/retail/?language-switched=true"> <div class="cmp-region__flag"> <img class="cmp-region__flag-icon" alt="" src="https://teamviewer.scene7.com/is/content/teamviewergmbh/Flag_of_Finland"> </div><span class="cmp-region__link-label">Finland - English</span> </a></li> <li class="cmp-region__country" data-liid="5b70ec0fc00204fd15298af4d34e80803fdf93f14453fa1d52d9d8265d9322da" data-lc="fr" data-cc="FR"><a class="cmp-region__link" href="/fr/solutions/industries/retail/?language-switched=true"> <div class="cmp-region__flag"> <img class="cmp-region__flag-icon" alt="" src="https://teamviewer.scene7.com/is/content/teamviewergmbh/Flag_of_France"> </div><span class="cmp-region__link-label">France - Français</span> </a></li> <li class="cmp-region__country" data-liid="1df75c9172c1f6d033f1257bddc5007781e4166f104c6f2016ad8021a5b6a9f4" data-lc="en" data-cc="GR"><a class="cmp-region__link" href="/en/solutions/industries/retail/?language-switched=true"> <div class="cmp-region__flag"> <img class="cmp-region__flag-icon" alt="" src="https://teamviewer.scene7.com/is/content/teamviewergmbh/Flag_of_Greece"> </div><span class="cmp-region__link-label">Greece - English</span> </a></li> <li class="cmp-region__country" data-liid="3b71a86b81325f2c8cbcce1dd9a5ff6bc18866a197860658fe1e434666c335c9" data-lc="en" data-cc="IE"><a class="cmp-region__link" href="/en/solutions/industries/retail/?language-switched=true"> <div class="cmp-region__flag"> <img class="cmp-region__flag-icon" alt="" src="https://teamviewer.scene7.com/is/content/teamviewergmbh/Flag_of_Ireland"> </div><span class="cmp-region__link-label">Ireland - English</span> </a></li> <li class="cmp-region__country" data-liid="5169083f7c48cdbd39da2869f899ce9287957125073852f9fb5843ae5622e6a7" data-lc="it" data-cc="IT"><a class="cmp-region__link" href="/it/solutions/industries/retail/?language-switched=true"> <div class="cmp-region__flag"> <img class="cmp-region__flag-icon" alt="" src="https://teamviewer.scene7.com/is/content/teamviewergmbh/Flag_of_Italy"> </div><span class="cmp-region__link-label">Italia - Italiano</span> </a></li> <li class="cmp-region__country" data-liid="b49163aa5c3540172b05264e504c41fcf3bada49e3804f24748fa5c1b8d69d38" data-lc="en" data-cc="LV"><a class="cmp-region__link" href="/en/solutions/industries/retail/?language-switched=true"> <div class="cmp-region__flag"> <img class="cmp-region__flag-icon" alt="" src="https://teamviewer.scene7.com/is/content/teamviewergmbh/Flag_of_Latvia"> </div><span class="cmp-region__link-label">Latvia - English</span> </a></li> <li class="cmp-region__country" data-liid="b2dcd4184633cf7b1f00a94a998b85646e5b9142fdb9eac211d58972f0d2f589" data-lc="de" data-cc="LI"><a class="cmp-region__link" href="/de/solutions/industries/retail/?language-switched=true"> <div class="cmp-region__flag"> <img class="cmp-region__flag-icon" alt="" src="https://teamviewer.scene7.com/is/content/teamviewergmbh/Flag_of_Liechtenstein"> </div><span class="cmp-region__link-label">Liechtenstein - Deutsch</span> </a></li> <li class="cmp-region__country" data-liid="d5f3a66491c250031560ac8a19cab4bc59b54b7d8d35091915fff3322b5226e4" data-lc="fr" data-cc="LI"><a class="cmp-region__link" href="/fr/solutions/industries/retail/?language-switched=true"> <div class="cmp-region__flag"> <img class="cmp-region__flag-icon" alt="" src="https://teamviewer.scene7.com/is/content/teamviewergmbh/Flag_of_Liechtenstein"> </div><span class="cmp-region__link-label">Liechtenstein - Français</span> </a></li> <li class="cmp-region__country" data-liid="4b465fd2781bb5a519ade5c6cbac44331adf5977a67dc39efcdbe7af7967ba90" data-lc="it" data-cc="LI"><a class="cmp-region__link" href="/it/solutions/industries/retail/?language-switched=true"> <div class="cmp-region__flag"> <img class="cmp-region__flag-icon" alt="" src="https://teamviewer.scene7.com/is/content/teamviewergmbh/Flag_of_Liechtenstein"> </div><span class="cmp-region__link-label">Liechtenstein - Italiano</span> </a></li> <li class="cmp-region__country" data-liid="069516453f8b6add397cac11bb5e5bf9a1ab2b0a9e24957a154c8bcd648638de" data-lc="en" data-cc="LT"><a class="cmp-region__link" href="/en/solutions/industries/retail/?language-switched=true"> <div class="cmp-region__flag"> <img class="cmp-region__flag-icon" alt="" src="https://teamviewer.scene7.com/is/content/teamviewergmbh/Flag_of_Lithuania"> </div><span class="cmp-region__link-label">Lithuania - English</span> </a></li> <li class="cmp-region__country" data-liid="857088074e78d930fad856a6e3def9486d997c95d1d3538011065922611ce631" data-lc="fr" data-cc="LU"><a class="cmp-region__link" href="/fr/solutions/industries/retail/?language-switched=true"> <div class="cmp-region__flag"> <img class="cmp-region__flag-icon" alt="" src="https://teamviewer.scene7.com/is/content/teamviewergmbh/Flag_of_Luxembourg"> </div><span class="cmp-region__link-label">Luxembourg - Français</span> </a></li> <li class="cmp-region__country" data-liid="3d644bdc38e896829c75b2cda847a7c9a3e507775f8ff5c15afb484ce6abd719" data-lc="hu" data-cc="HU"><a class="cmp-region__link" href="/hu/solutions/industries/retail/?language-switched=true"> <div class="cmp-region__flag"> <img class="cmp-region__flag-icon" alt="" src="https://teamviewer.scene7.com/is/content/teamviewergmbh/Flag_of_Hungary"> </div><span class="cmp-region__link-label">Magyarország - Magyar</span> </a></li> <li class="cmp-region__country" data-liid="7e77a3564c7a05b74975ef15714e93c432bfdf706d703fcb18a18ef83899aced" data-lc="en" data-cc="MT"><a class="cmp-region__link" href="/en/solutions/industries/retail/?language-switched=true"> <div class="cmp-region__flag"> <img class="cmp-region__flag-icon" alt="" src="https://teamviewer.scene7.com/is/content/teamviewergmbh/Flag_of_Malta"> </div><span class="cmp-region__link-label">Malta - English</span> </a></li> <li class="cmp-region__country" data-liid="12a0b5a3ba090ef44801f545200cdfdd58a9b9030490281bf7d84d8d0f3119d7" data-lc="nl" data-cc="NL"><a class="cmp-region__link" href="/nl/solutions/industries/retail/?language-switched=true"> <div class="cmp-region__flag"> <img class="cmp-region__flag-icon" alt="" src="https://teamviewer.scene7.com/is/content/teamviewergmbh/Flag_of_the_Netherlands"> </div><span class="cmp-region__link-label">Nederland - Nederlands</span> </a></li> <li class="cmp-region__country" data-liid="80a3e0ac292fd4ae2b5fe77a46d39227b7ba41a54eaf8f052b6e69425d4c7a65" data-lc="en" data-cc="NO"><a class="cmp-region__link" href="/en/solutions/industries/retail/?language-switched=true"> <div class="cmp-region__flag"> <img class="cmp-region__flag-icon" alt="" src="https://teamviewer.scene7.com/is/content/teamviewergmbh/norway"> </div><span class="cmp-region__link-label">Norway - English</span> </a></li> <li class="cmp-region__country" data-liid="5e84725ad8df17c682dc6fe871c1c56f588eb2e25ffe427e1d643f4250088eec" data-lc="de" data-cc="AT"><a class="cmp-region__link" href="/de/solutions/industries/retail/?language-switched=true"> <div class="cmp-region__flag"> <img class="cmp-region__flag-icon" alt="" src="https://teamviewer.scene7.com/is/content/teamviewergmbh/Flag_of_Austria"> </div><span class="cmp-region__link-label">Österreich - Deutsch</span> </a></li> <li class="cmp-region__country" data-liid="b0d4daf3541cd05358974bfeceb9e6b7c864c95b4c6950b57579b45857215072" data-lc="pl" data-cc="PL"><a class="cmp-region__link" href="/pl/solutions/industries/retail/?language-switched=true"> <div class="cmp-region__flag"> <img class="cmp-region__flag-icon" alt="" src="https://teamviewer.scene7.com/is/content/teamviewergmbh/Flag_of_Poland"> </div><span class="cmp-region__link-label">Polska - Polski</span> </a></li> <li class="cmp-region__country" data-liid="2542c0f88a82f0f5df3f0bb934113db658d4c8dad77e9d2c9fd516cbda2dea4f" data-lc="pt" data-cc="PT"><a class="cmp-region__link" href="/pt/solutions/industries/retail/?language-switched=true"> <div class="cmp-region__flag"> <img class="cmp-region__flag-icon" alt="" src="https://teamviewer.scene7.com/is/content/teamviewergmbh/Flag_of_Portugal"> </div><span class="cmp-region__link-label">Portugal - Português</span> </a></li> <li class="cmp-region__country" data-liid="6fb07fb7372920b1942cdf477eb4e48731d038da50c8eeb73a9d15f118b30527" data-lc="en" data-cc="RO"><a class="cmp-region__link" href="/en/solutions/industries/retail/?language-switched=true"> <div class="cmp-region__flag"> <img class="cmp-region__flag-icon" alt="" src="https://teamviewer.scene7.com/is/content/teamviewergmbh/Flag_of_Romania"> </div><span class="cmp-region__link-label">Romania - English</span> </a></li> <li class="cmp-region__country" data-liid="44700be1c6e750376631fb199f447cdff5c09f9e3f6ece96fb70ae749fc27c87" data-lc="de" data-cc="CH"><a class="cmp-region__link" href="/de/solutions/industries/retail/?language-switched=true"> <div class="cmp-region__flag"> <img class="cmp-region__flag-icon" alt="" src="https://teamviewer.scene7.com/is/content/teamviewergmbh/Flag_of_Switzerland"> </div><span class="cmp-region__link-label">Schweiz - Deutsch</span> </a></li> <li class="cmp-region__country" data-liid="7deb2aec9696725367a91af96834fb2db1c7090337f9efd6e986faaa935ef7c6" data-lc="fr" data-cc="CH"><a class="cmp-region__link" href="/fr/solutions/industries/retail/?language-switched=true"> <div class="cmp-region__flag"> <img class="cmp-region__flag-icon" alt="" src="https://teamviewer.scene7.com/is/content/teamviewergmbh/Flag_of_Switzerland"> </div><span class="cmp-region__link-label">Suisse - Français</span> </a></li> <li class="cmp-region__country" data-liid="e012f6d673daf366b29d9695e191a7f00de2e32203f5343f4da61a9bc38de525" data-lc="it" data-cc="CH"><a class="cmp-region__link" href="/it/solutions/industries/retail/?language-switched=true"> <div class="cmp-region__flag"> <img class="cmp-region__flag-icon" alt="" src="https://teamviewer.scene7.com/is/content/teamviewergmbh/Flag_of_Switzerland"> </div><span class="cmp-region__link-label">Svizzera - Italiano</span> </a></li> <li class="cmp-region__country" data-liid="c0d05437e4de7959759fb84e529e9b32b31bb34538fbd5d90c72ce268b84a98b" data-lc="en" data-cc="SK"><a class="cmp-region__link" href="/en/solutions/industries/retail/?language-switched=true"> <div class="cmp-region__flag"> <img class="cmp-region__flag-icon" alt="" src="https://teamviewer.scene7.com/is/content/teamviewergmbh/Flag_of_Slovakia"> </div><span class="cmp-region__link-label">Slovakia - English</span> </a></li> <li class="cmp-region__country" data-liid="df7f7552531171b31dc06f747a023f011a1320915d6a0a5a955a04a81f2b811a" data-lc="en" data-cc="SI"><a class="cmp-region__link" href="/en/solutions/industries/retail/?language-switched=true"> <div class="cmp-region__flag"> <img class="cmp-region__flag-icon" alt="" src="https://teamviewer.scene7.com/is/content/teamviewergmbh/Flag_of_Slovenia"> </div><span class="cmp-region__link-label">Slovenia - English</span> </a></li> <li class="cmp-region__country" data-liid="56a11944c3d0e4dd84945bb944f4fb0f60d36c210bc922847d58381f838bf979" data-lc="en" data-cc="SE"><a class="cmp-region__link" href="/en/solutions/industries/retail/?language-switched=true"> <div class="cmp-region__flag"> <img class="cmp-region__flag-icon" alt="" src="https://teamviewer.scene7.com/is/content/teamviewergmbh/Flag_of_Sweden"> </div><span class="cmp-region__link-label">Sweden - English</span> </a></li> <li class="cmp-region__country" data-liid="dd5f4b9b2027776f31f1cdd5a5c6f7f0b0015af4797894eb4a878ac19bae28fc" data-lc="tr" data-cc="TR"><a class="cmp-region__link" href="/tr/solutions/industries/retail/?language-switched=true"> <div class="cmp-region__flag"> <img class="cmp-region__flag-icon" alt="" src="https://teamviewer.scene7.com/is/content/teamviewergmbh/Flag_of_Turkey"> </div><span class="cmp-region__link-label">Türkiye - Türkçe</span> </a></li> <li class="cmp-region__country" data-liid="f4058e1ea909454af58b87570182f4579d666e992142e473ab982995a83b1016" data-lc="en" data-cc="GB"><a class="cmp-region__link" href="/en/solutions/industries/retail/?language-switched=true"> <div class="cmp-region__flag"> <img class="cmp-region__flag-icon" alt="" src="https://teamviewer.scene7.com/is/content/teamviewergmbh/Flag_of_the_United_Kingdom"> </div><span class="cmp-region__link-label">United Kingdom - English</span> </a></li> </ul></li> <li class="cmp-region"> <h3 class="cmp-region__name">Middle East Africa</h3> <ul> <li class="cmp-region__country" data-liid="870af9ece6cd643ae8f29b72f46e55401fc90444d6c0cf6d0d7e6a7952acd7fc" data-lc="en" data-cc="MEA"><a class="cmp-region__link" href="/en-mea/solutions/industries/retail/?language-switched=true"> <div class="cmp-region__flag"> <img class="cmp-region__flag-icon" alt="" src="https://teamviewer.scene7.com/is/content/teamviewergmbh/TeamViewer%20Globe"> </div><span class="cmp-region__link-label">Middle East Africa - English</span> </a></li> <li class="cmp-region__country" data-liid="1699981e85d41969513605d5a7e9331974f762d9f3b5290ab8b1dd5520878cc4" data-lc="fr" data-cc="MEA"><a class="cmp-region__link" href="/fr-mea/solutions/industries/retail/?language-switched=true"> <div class="cmp-region__flag"> <img class="cmp-region__flag-icon" alt="" src="https://teamviewer.scene7.com/is/content/teamviewergmbh/TeamViewer%20Globe"> </div><span class="cmp-region__link-label">Middle East Africa - Français</span> </a></li> </ul></li> </ul> </div> </div> </div> <template class="js-template"> <a class="cmp-region__link" data-href="{{link}}" rel="nofollow"> <span class="cmp-region__link-label">{{label}}</span> </a> </template> <template class="js-template-img"> <div class="cmp-region__flag"> <img class="cmp-region__flag-icon" alt="" data-src="{{flag}}"> </div> </template><button class="js-open-modal cmp-regionselector-trigger" data-trigger-overlay="regionselector"> <svg class="cmp-regionselector-trigger__icon" viewbox="0 0 80 80" fill="none" xmlns="http://www.w3.org/2000/svg"> <path d="M79 40C79 61.5391 61.5391 79 40 79C18.4609 79 1 61.5391 1 40C1 18.4609 18.4609 1 40 1C61.5391 1 79 18.4609 79 40Z" stroke-width="2" stroke-linecap="round" stroke-linejoin="round" /> <path id="line1" d="M4.29181 26.6655H75.7085" stroke-width="2" stroke-linecap="round" stroke-linejoin="round" /> <path id="line2" d="M4.29181 53.3345H75.7085" stroke-width="2" stroke-linecap="round" stroke-linejoin="round" /> <path d="M55.6666 39.9992C55.6666 50.6437 53.8169 60.233 50.8658 67.1238C49.3894 70.571 47.6572 73.2968 45.7846 75.1461C43.9163 76.9913 41.9627 77.9159 39.9999 77.9159C38.0371 77.9159 36.0835 76.9913 34.2152 75.1461C32.3426 73.2968 30.6103 70.571 29.134 67.1238C26.1829 60.233 24.3332 50.6437 24.3332 39.9992C24.3332 29.3548 26.1829 19.7655 29.134 12.8747C30.6103 9.42749 32.3426 6.70174 34.2152 4.85234C36.0835 3.00717 38.0371 2.08258 39.9999 2.08258C41.9627 2.08258 43.9163 3.00717 45.7846 4.85234C47.6572 6.70174 49.3894 9.42749 50.8658 12.8747C53.8169 19.7655 55.6666 29.3548 55.6666 39.9992Z" stroke-width="2" stroke-linecap="round" stroke-linejoin="round" /> <use xlink:href="#line1" /> <use xlink:href="#line2" /> </svg><span class="cmp-regionselector-trigger__label">Changer de région</span> </button>  </div> <div class="sitemap xf-footer-general__sitemap"> <nav class="cmp-sitemap" role="navigation"> <ul class="items parsys cmp-sitemap__group"> <li class="cmp-sitemap__item"><span class="cmp-sitemap__item-label">Produits</span> <ul class="cmp-sitemap__item-list"> <li class="cmp-sitemap__listitem"><a href="https://www.teamviewer.com/fr-ca/products/remote/" class="cmp-sitemap__listitem-link">TeamViewer Remote <svg class="cmp-sitemap__linkicon" viewbox="0 0 24 24" fill="none" xmlns="http://www.w3.org/2000/svg"> <path d="M2 13V11C2 10.4477 2.44771 10 3 10H13L12 5L22 12L12 19L13 14H3C2.44772 14 2 13.5523 2 13Z" /> </svg></a></li> <li class="cmp-sitemap__listitem"><a href="https://www.teamviewer.com/fr-ca/products/tensor/" class="cmp-sitemap__listitem-link">TeamViewer Tensor <svg class="cmp-sitemap__linkicon" viewbox="0 0 24 24" fill="none" xmlns="http://www.w3.org/2000/svg"> <path d="M2 13V11C2 10.4477 2.44771 10 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