Communication – SilkStart

<!DOCTYPE html> <html dir="ltr" lang="en-US"> <head> <meta charset="utf-8" />  <title>Communication – SilkStart</title> <meta name="csrf-param" content="authenticity_token"> <meta name="csrf-token" content=""> <meta name="description" content="Automatically and effortlessly communicate with your members." /><link rel="canonical" href="https://silkstartsupport.zendesk.com/hc/en-us/categories/202768988-Communication"> <link rel="alternate" hreflang="en-us" href="https://silkstartsupport.zendesk.com/hc/en-us/categories/202768988-Communication"> <link rel="alternate" hreflang="x-default" href="https://silkstartsupport.zendesk.com/hc/en-us/categories/202768988-Communication"> <link rel="stylesheet" href="//static.zdassets.com/hc/assets/application-a42a464885a505c24ac3b0ab35047489.css" media="all" id="stylesheet" />  <link rel="stylesheet" href="//static.zdassets.com/hc/assets/theming_v1_support-e05586b61178dcde2a13a3d323525a18.css" media="all" /> <link rel="stylesheet" type="text/css" href="/hc/theming_assets/506454/443764/style.css?digest=26357512827931"> <link rel="icon" type="image/x-icon" href="/hc/theming_assets/01HZPBT9D3PBZSHDXTKH2KGYQA"> <script src="//static.zdassets.com/hc/assets/jquery-09d07e20ce042ef10e301661ad1f316c.js"></script> <script> (function(i,s,o,g,r,a,m){i['GoogleAnalyticsObject']=r;i[r]=i[r]||function(){ (i[r].q=i[r].q||[]).push(arguments)},i[r].l=1*new Date();a=s.createElement(o), m=s.getElementsByTagName(o)[0];a.async=1;a.src=g;m.parentNode.insertBefore(a,m) })(window,document,'script','//www.google-analytics.com/analytics.js','ga'); ga('create', 'UA-76405709-1', 'auto'); ga('send', 'pageview'); </script> <meta content="width=device-width, initial-scale=1.0, maximum-scale=1.0, user-scalable=0" name="viewport" /> <script type="text/javascript" src="/hc/theming_assets/506454/443764/script.js?digest=26357512827931"></script> </head> <body class=""> <header class="header"> <div class="logo"> <a title="Home" href="/hc/en-us"> <img 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placeholder="Search" aria-label="Search" /></form> </nav> <div class="category-container"> <div class="category-content"> <header class="page-header"> <h1>Communication</h1> <p class="page-header-description">Automatically and effortlessly communicate with your members.</p> </header> <div class="section-tree"> <section class="section"> <h3 class="section-tree-title"> <a href="/hc/en-us/sections/204335527-Email-Campaigns">Email Campaigns</a> </h3> <ul class="article-list"> <li class="article-list-item"> <a href="/hc/en-us/articles/360007323454-Email-Campaign-Best-Practices" class="article-list-link">Email Campaign Best Practices</a> </li> <li class="article-list-item"> <a href="/hc/en-us/articles/202939914-How-do-I-send-an-email-campaign" class="article-list-link">How do I send an email campaign?</a> </li> <li class="article-list-item"> <a href="/hc/en-us/articles/207011377-How-do-I-copy-clone-an-email-campaign" class="article-list-link">How do I copy (clone) an email campaign?</a> </li> <li class="article-list-item"> <a href="/hc/en-us/articles/203161270-How-do-I-create-and-edit-Segment-Lists" class="article-list-link">How do I create and edit Segment Lists?</a> </li> <li class="article-list-item"> <a href="/hc/en-us/articles/201484734-How-do-I-include-attachments-with-email-campaigns" class="article-list-link">How do I include attachments with email campaigns?</a> </li> <li class="article-list-item"> <a href="/hc/en-us/articles/218278938-How-do-I-see-deliverability-metrics-for-my-Email-Campaigns-Notifications" class="article-list-link">How do I see deliverability metrics for my Email Campaigns & Notifications?</a> </li> </ul> <a href="/hc/en-us/sections/204335527-Email-Campaigns" class="see-all-articles"> See all 12 articles </a> </section> <section class="section"> <h3 class="section-tree-title"> <a href="/hc/en-us/sections/204731068-Notifications">Notifications</a> </h3> <ul class="article-list"> <li class="article-list-item"> <a href="/hc/en-us/articles/115015666687-What-notifications-are-sent-from-my-SilkStart-website" class="article-list-link">What notifications are sent from my SilkStart website?</a> </li> <li class="article-list-item"> <a href="/hc/en-us/articles/115015666227-How-can-I-customize-the-membership-plan-confirmation-email" class="article-list-link">How can I customize the membership plan confirmation email?</a> </li> <li class="article-list-item"> <a href="/hc/en-us/articles/217437607-How-do-I-configure-and-customize-the-automatic-notifications-sent-from-my-site" class="article-list-link">How do I configure and customize the automatic notifications sent from my site?</a> </li> <li class="article-list-item"> <a href="/hc/en-us/articles/221695127-How-does-a-member-manage-their-email-notification-preferences" class="article-list-link">How does a member manage their email notification preferences?</a> </li> <li class="article-list-item"> <a href="/hc/en-us/articles/223623827-How-do-I-set-admin-notification-preferences" class="article-list-link">How do I set admin notification preferences?</a> </li> <li class="article-list-item"> <a href="/hc/en-us/articles/218003537-What-notification-emails-do-admins-receive-when-a-new-member-joins-online" class="article-list-link">What notification emails do admins receive when a new member joins online?</a> </li> </ul> <a href="/hc/en-us/sections/204731068-Notifications" class="see-all-articles"> See all 10 articles </a> </section> <section class="section"> <h3 class="section-tree-title"> <a href="/hc/en-us/sections/204352468-Manage-Subscribers">Manage Subscribers</a> </h3> <ul class="article-list"> <li class="article-list-item"> <a href="/hc/en-us/articles/218820467-How-do-I-manage-my-Subscribers-in-SilkStart" class="article-list-link">How do I manage my Subscribers in SilkStart?</a> </li> <li class="article-list-item"> <a href="/hc/en-us/articles/115005170888-How-do-I-tell-who-unsubscribed-from-my-email" class="article-list-link">How do I tell who unsubscribed from my email?</a> </li> <li class="article-list-item"> <a href="/hc/en-us/articles/212947258-How-does-a-member-unsubscribe-from-emails" class="article-list-link">How does a member unsubscribe from emails?</a> </li> <li class="article-list-item"> <a href="/hc/en-us/articles/217363187-Can-I-let-members-opt-in-subscribe-to-my-marketing-emails" class="article-list-link">Can I let members opt-in / subscribe to my marketing emails? </a> </li> <li class="article-list-item"> <a href="/hc/en-us/articles/115002824308-What-is-the-difference-between-a-Segment-List-and-a-Subscription-Topic" class="article-list-link">What is the difference between a Segment List and a Subscription Topic?</a> </li> <li class="article-list-item"> <a href="/hc/en-us/articles/115002679407-How-do-I-use-Subscription-Topics" class="article-list-link">How do I use Subscription Topics?</a> </li> </ul> <a href="/hc/en-us/sections/204352468-Manage-Subscribers" class="see-all-articles"> See all 10 articles </a> </section> <section class="section"> <h3 class="section-tree-title"> <a href="/hc/en-us/sections/360001578594-Email-Design">Email Design</a> </h3> <ul class="article-list"> <li class="article-list-item"> <a href="/hc/en-us/articles/360007416673-User-Guide-Email-Design" class="article-list-link">User Guide: Email Design</a> </li> <li class="article-list-item"> <a href="/hc/en-us/articles/360007323754-Designing-Email-Campaigns-for-Outlook" class="article-list-link">Designing Email Campaigns for Outlook</a> </li> <li class="article-list-item"> <a href="/hc/en-us/articles/204714368-How-do-I-add-an-image-to-an-email" class="article-list-link">How do I add an image to an email?</a> </li> <li class="article-list-item"> <a href="/hc/en-us/articles/218410707-How-do-I-create-an-email-template" class="article-list-link">How do I create an email template?</a> </li> <li class="article-list-item"> <a href="/hc/en-us/articles/231380708-How-do-I-change-my-email-campaign-background-color" class="article-list-link">How do I change my email campaign background color?</a> </li> </ul> </section> <section class="section"> <h3 class="section-tree-title"> <a href="/hc/en-us/sections/115003515047-Email-Troubleshooting">Email Troubleshooting</a> </h3> <ul class="article-list"> <li class="article-list-item"> <a href="/hc/en-us/articles/115014910848-Why-didn-t-my-email-campaign-send-right-away" class="article-list-link">Why didn't my email campaign send right away?</a> </li> <li class="article-list-item"> <a href="/hc/en-us/articles/217201308-Why-is-my-email-campaign-hyperlink-so-long" class="article-list-link">Why is my email campaign hyperlink so long? </a> </li> <li class="article-list-item"> <a href="/hc/en-us/articles/115005300507-Why-does-my-message-show-as-clipped-in-Gmail" class="article-list-link">Why does my message show as "clipped" in Gmail?</a> </li> <li class="article-list-item"> <a href="/hc/en-us/articles/215605127-Why-can-t-I-receive-email-messages-sent-from-my-SilkStart-network" class="article-list-link">Why can't I receive email messages sent from my SilkStart network?</a> </li> <li class="article-list-item"> <a href="/hc/en-us/articles/207146187-Why-do-my-email-campaigns-display-differently-in-other-email-clients" class="article-list-link">Why do my email campaigns display differently in other email clients?</a> </li> <li class="article-list-item"> <a href="/hc/en-us/articles/217114487-Why-do-my-emails-display-with-garbled-text-code" class="article-list-link">Why do my emails display with garbled text / code?</a> </li> </ul> <a href="/hc/en-us/sections/115003515047-Email-Troubleshooting" class="see-all-articles"> See all 8 articles </a> </section> </div> </div> </div> </div> </main> <footer class="footer"> <div class="footer-inner">  <div class="footer-language-selector"> </div> </div> </footer>  <script 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Communication – SilkStart