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[aria-expanded=true]{order:2}.transcript__toggle{color:var(--snsw-link-blue);text-decoration:underline}.skip-link{clip:rect(1px,1px,1px,1px);word-wrap:normal;block-size:1px;inline-size:1px;overflow:hidden;position:absolute}.skip-link:active,.skip-link:focus{clip:auto;background:#fff;block-size:auto;inline-size:auto;inset-block-start:0;inset-inline-start:0;overflow:visible;z-index:1000}.skip-link:focus-visible{outline-offset:0}.hidden{display:none}.visually-hidden{clip:rect(1px,1px,1px,1px);word-wrap:normal;block-size:1px;inline-size:1px;overflow:hidden;position:absolute!important}.visually-hidden.focusable:active,.visually-hidden.focusable:focus{clip:auto;block-size:auto;inline-size:auto;overflow:visible;position:static!important}.invisible{visibility:hidden}.clearfix:after{clear:both;content:"";display:table}</style> <style data-src="global.css">:root{--snsw-white: #fff;--snsw-black: #242934;--snsw-info-blue: #2e5299;--snsw-crimson: #e2173d;--snsw-shuttle-grey: #646974;--snsw-fun-blue: #14387f;--snsw-success-green: #008a07;--snsw-error-red: #b81237;--snsw-warning-orange: #c95000;--snsw-info-blue-light: #eaedf4;--snsw-success-green-light: #e5f6e6;--snsw-error-red-light: #f7e7eb;--snsw-warning-orange-light: #fbeee5;--snsw-text-white: #fff;--snsw-text-black: #242934;--snsw-text-grey: #646974;--snsw-link-blue: #002664;--snsw-border-grey-lighter: #ebedef;--snsw-border-grey-light: #ecf1f3;--snsw-border-grey: #dee3e5;--snsw-border-grey-dark: #c4d0d6;--snsw-border-grey-darker: #929ea4;--snsw-border-grey-darkest: #646974;--snsw-background-grey-light: #f4f7f9;--snsw-background-alt: #f2f2f2;--snsw-background-blue: #eaeef5;--snsw-button-red: #d7153a;--snsw-button-red-dark: #b81237;--snsw-icon-blue: #009dda;--snsw-border-blue: #e9f5fb;--snsw-sidebar-background-grey: #ecf1f3;--snsw-button-background-grey: #f9fdff;--snsw-button-border-grey: #c4d0d6;--snsw-input-border-grey: #929ea4;--snsw-highlight-grey: #e0e4e6;--snsw-progress-bar-grey: #d1dde3;--snsw-progress-bar-blue: #00aae7;--snsw-form-placeholder: #999;--snsw-button-primary-border: #d50a30;--snsw-button-primary-hover-bg: #fd3056;--snsw-button-primary-hover-border: #f02349;--snsw-button-primary-active-bg: #ca0023;--snsw-button-primary-active-border: #bd0016;--snsw-button-red-light: #dd3858;--snsw-button-red-disabled: #d2415d;--snsw-button-secondary-hover-border: #deeaf0;--snsw-button-secondary-active-text: #153980;--snsw-button-secondary-active-bg: #e0e4e6;--snsw-button-secondary-hover-text: #486cb3;--snsw-button-blue-light: #5272b1;--snsw-button-blue-lighter: #5875ad;--snsw-button-blue: #2e5299;--snsw-button-blue-dark: #26477b;--snsw-button-blue-darker: #002664;--snsw-button-grey-lighter: #f9fdff;--snsw-button-grey-light: #deeaf0;--snsw-button-grey: #e0e4e6;--snsw-button-grey-dark: #c4d0d6;--snsw-button-grey-darker: #929fa4;--snsw-mobile-menu-bg: #13387e;--snsw-mobile-menu-hover-text: #00b2f8;--snsw-mobile-menu-border: #5772a3;--snsw-mobile-menu-submenu-bg: #0d2758;--snsw-mobile-menu-submenu-title-text: #8492a7;--snsw-messages-bg: #f3f5f8;--snsw-messages-border: #b8c3d8;--snsw-messages-success-bg: #f2fbf2;--snsw-messages-success-border: #b2e5b4;--snsw-messages-success-link-text: #008308;--snsw-messages-warning-bg: #fdf6f2;--snsw-messages-warning-border: #f4cdb2;--snsw-messages-warning-link-text: #b45800;--snsw-messages-error-bg: #fbf3f5;--snsw-messages-error-border: #eab7c3;--snsw-account-block-border: #5875ad;--snsw-action-button-active-bg: #e0e4e6;--snsw-border: #bdcbd2;--snsw-table-header-background: #cdd3d6;--snsw-table-background: var(--snsw-white, #fff);--snsw-table-background-alternating: var(--snsw-background-alt);--snsw-table-border-color-responsive: #495054;--snsw-table-padding-block: .625rem;--snsw-table-padding-inline: .5rem;--snsw-table-color: #22272b;--snsw-base-border-width: 2px;--snsw-base-border-style: 2px solid var(--snsw-border-blue);--snsw-form-element-padding: 10px;--snsw-form-element-max-width: 300px;--snsw-textarea-max-width: 600px;--snsw-form-width-xs: 110px;--snsw-form-width-s: 190px;--snsw-form-width-m: 315px;--snsw-form-width-l: 440px;--snsw-form-width-xl: 650px;--snsw-form-height-s: 36px;--snsw-form-height-m: 48px;--snsw-form-height-l: 48px;--snsw-form-height-xl: 56px;--snsw-form-height-xxl: 80px;--snsw-focus-border: 3px solid #0085b3;--snsw-focus-offset: 2px;--snsw-menu-box-shadow: 0 1px 3px 0 rgba(0, 0, 0, .1);--snsw-border-radius-l: 10px;--snsw-border-radius-m: 8px;--snsw-border-radius-s: 6px;--snsw-border-radius-xs: 4px;--snsw-font-family: "Public Sans", Arial, sans-serif;--snsw-font-size-xxxl: 2.25rem;--snsw-font-size-xxl: 1.75rem;--snsw-font-size-xl: 1.375rem;--snsw-font-size-l: 1.125rem;--snsw-font-size-m: 1rem;--snsw-font-size-s: .875rem;--snsw-font-scaling: 1;--snsw-line-height: 1.5;--snsw-line-height-h: 1.4;--snsw-spacing-xs: .5rem;--snsw-spacing-s: 1rem;--snsw-spacing-m: 1.5rem;--snsw-spacing-l: 2rem;--snsw-spacing-xl: 2.5rem;--snsw-spacing-xxl: 3rem;--snsw-spacing-xxxl: 3.5rem;--snsw-container-width: 76.5rem;--snsw-container-padding: 1.25rem;--snsw-container-padding-neg: -1.25rem;--snsw-grid-gutter: 1.5rem;--snsw-line-length: 48rem;--snsw-container-length: calc( var(--snsw-container-width) - (var(--snsw-container-padding) * 2) );--snsw-video-max-inline-size: 582px;--snsw-touch-target-size: 44px;--snsw-chevron-transition: transform .5s ease-in-out}@media (max-width: 767px){:root{--snsw-font-size-xxxl: 2rem;--snsw-font-size-xxl: 1.625rem;--snsw-font-size-xl: 1.25rem;--snsw-spacing-m: 1rem;--snsw-spacing-l: 1.5rem;--snsw-spacing-xl: 1.5rem;--snsw-spacing-xxl: 2rem;--snsw-spacing-xxxl: 2rem}}@media (min-width: 768px){:root{--snsw-container-padding: 1.875rem;--snsw-container-padding-neg: -1.875rem}}@media screen{.servicensw-canvas{min-block-size:100vh;display:flex;flex-direction:column;flex-grow:1}.servicensw-canvas>.container{inline-size:100%}.servicensw-wrapper,.page-content{flex-grow:1}}.skeleton{animation:pulse 1s ease-in infinite;background-color:var(--snsw-border-grey)}.skeleton--header{block-size:127px}@media (max-width: 1023px){.skeleton--header{block-size:65px}}.skeleton--footer{block-size:657px}@media (max-width: 1023px){.skeleton--footer{block-size:806px}}#global-header{position:relative}@keyframes pulse{0%{opacity:1}75%{opacity:.5}to{opacity:1}} </style> <style data-src="grid.css">.container{margin-inline:auto;max-inline-size:var(--snsw-container-width);padding-inline:var(--snsw-container-padding)}@media print{.container{margin-inline:0;max-inline-size:none;padding-inline:0}}@media (min-width:768px){.grid{display:grid;gap:var(--snsw-grid-gutter);grid-template-columns:repeat(12,minmax(0,1fr));grid-template-rows:1fr}.grid--9-col{grid-column:auto/span 9}.grid--8-col{grid-column:auto/span 8}.grid--6-col{grid-column:auto/span 6}.grid--4-col{grid-column:auto/span 4}.grid--3-col{grid-column:auto/span 3}}@media print{.grid{display:block}}</style> <style data-src="header.css">.page-header{background:var(--snsw-background-alt);padding-block:var(--snsw-spacing-l)}@media print{.page-header{background:0;padding:0}}.page-header h1{margin:0}.page-header p{margin-block-start:var(--snsw-spacing-xs)}.page-header .notice:last-of-type,.page-header p{margin-block-end:0}@media print{.page-header .container{border-block-end:2px solid var(--snsw-border-grey);padding:0;padding-block-end:25pt}}.print-logo{display:none}@media print{.print-logo{display:block;margin-block-end:20pt}}.print-logo img{block-size:auto;display:block;inline-size:120px}.page-header__label{font-size:var(--snsw-font-size-s);line-height:1.5rem}.page-hero{position:relative}.page-hero .container{position:relative;z-index:3}.page-hero:before{content:"";display:block;padding-block-start:61.8%}@media (min-width:480px){.page-hero:before{padding-block-start:25%}}@media (min-width:1024px){.page-hero:before{padding-block-start:20%}}@media (min-width:1224px){.page-hero:before{padding-block-start:16.6667%}}@media print{.page-hero:before{display:none}}.page-hero .breadcrumb a{color:var(--snsw-text-white)}@media print{.page-hero .breadcrumb a{color:var(--snsw-text-black)}}.page-hero .page-header__label{color:var(--snsw-text-white);max-inline-size:none}@media print{.page-hero .page-header__label{color:var(--snsw-text-black)}}.page-hero__hero img{block-size:100%;inline-size:100%;inset-block-start:0;inset-inline-start:0;object-fit:cover;object-position:50% 33.333%;position:absolute;z-index:1}@media (min-width:480px){.page-hero__hero img{object-position:50% 25%}}@media print{.page-hero__hero{display:none}}.page-hero__hero:after{background:linear-gradient(270deg,#f5f6fc00,#000000bf);block-size:100%;content:"";inline-size:100%;inset-block-end:0;inset-inline-start:0;position:absolute;z-index:2}.page-hero__title{color:var(--snsw-text-white);inset-block-end:var(--snsw-container-padding);inset-inline:var(--snsw-container-padding);position:absolute}.page-hero__title h1{margin:0}.page-hero__title p{font-size:var(--snsw-font-size-l);margin-block-start:0}@media print{.page-hero__title p{font-size:10pt;inline-size:100%;margin-block-start:12pt;max-inline-size:none}}.page-hero__title :first-child{margin-block-start:0}.page-hero__title :last-child{margin-block-end:0}@media print{.page-hero__title{border-block-end:2px solid var(--snsw-border-grey);color:var(--snsw-text-black);inset-block-end:0;padding:0;padding-block-end:25pt;position:static}.page-hero__title .form--hero-search-group{display:none}}.page-hero__title h1,.page-hero__title h2,.page-hero__title h3,.page-hero__title h4,.page-hero__title h5,.page-hero__title h6,.page-hero__title p{max-inline-size:none}.page-hero--search:before{padding-block-start:90%}@media (min-width:480px){.page-hero--search:before{padding-block-start:40%}}@media (min-width:1024px){.page-hero--search:before{padding-block-start:33.3333%}}@media (min-width:1224px){.page-hero--search:before{padding-block-start:25%}}.page-hero--search .page-hero__hero img{object-position:50% 50%}.page-hero--search .page-hero__title{max-inline-size:451px}@media (min-width:768px){.page-hero--search .page-hero__title{max-inline-size:570px}}@media (min-width:1024px){.page-hero--search .page-hero__title{max-inline-size:var(--snsw-line-length)}}.page-hero--search .page-hero__title h1{font-size:20px}@media (min-width:768px){.page-hero--search .page-hero__title h1{font-size:28px}}@media (min-width:1024px){.page-hero--search .page-hero__title h1{font-size:var(--snsw-font-size-xxxl)}}</style> <style data-src="page.css">.page-wrapper{font-size:calc(100%*var(--snsw-font-scaling, 1));padding-block:var(--snsw-spacing-xxxl)}.page-section:first-of-type h2:first-child,.page-section:first-of-type>:first-child{margin-block-start:0}.page-section:last-of-type>:last-child{margin-block-end:0}.section-wrapper{padding-block:var(--snsw-spacing-xxxl)}</style> <style data-src="snsw-mobile-browser.css">.js-snsw-mobile-browser .global-header,.js-snsw-mobile-browser #global-header,.js-snsw-mobile-browser .global-footer,.js-snsw-mobile-browser #global-footer,.js-snsw-mobile-browser .breadcrumb,.js-snsw-mobile-browser #block-sitewidenotice,.js-snsw-mobile-browser #block-personalised-site-wide-banners{display:none} </style> <link rel="preload" href="/libraries/snsw/assets/back-to-top.css?sr7ag7" as="style" data-stylesheet-swap><noscript><link rel="stylesheet" href="/libraries/snsw/assets/back-to-top.css?sr7ag7"></noscript><style data-src="box.css">.box{background:var(--snsw-background-grey-light);margin-block:var(--snsw-spacing-xxl);max-inline-size:var(--snsw-line-length);padding:1.25rem}.box :first-child{margin-block-start:0}.box :last-child{margin-block-end:0}@media print{.box{background-color:initial;border:2px solid var(--snsw-border-grey)}}</style> <style data-src="buttons.css">.button{-webkit-text-decoration-skip:ink;align-items:center;background-color:var(--snsw-button-bg,#0000);block-size:auto;border:2px solid var(--snsw-button-line,#0000);border-radius:var(--snsw-border-radius-s);color:var(--snsw-button-fg,var(--snsw-link-blue));cursor:pointer;display:inline-flex;font-family:var(--snsw-font-family);font-size:var(--snsw-font-size-m);font-weight:600;gap:.5em;inline-size:100%;justify-content:center;line-height:1.5em;padding-block:calc(var(--snsw-form-height-m)/2 - 2px - .75em);padding-inline:1.5em;text-align:center;text-decoration:none;text-decoration-skip-ink:auto;text-decoration-thickness:max(.08em,1px);text-underline-offset:.25em;transition:border-color .5s ease,background-color .5s ease,color .5s ease}@media (min-width:480px){.button{inline-size:auto}.button:where(:not(.button--short)){min-inline-size:200px}}.button:hover{background-color:color-mix(in srgb,var(--snsw-button-bg,var(--snsw-white)),#fff 15%);border-color:color-mix(in srgb,var(--snsw-button-line,var(--snsw-white)),#fff 15%)}.button:focus-visible{outline:var(--snsw-focus-border);outline-offset:var(--snsw-focus-offset)}.button.button--disabled,.button.is-disabled,.button:disabled,.button[disabled]{background-color:var(--snsw-button-bg,#0000);border-color:var(--snsw-button-line,#0000);color:var(--snsw-button-fg,var(--snsw-link-blue));cursor:not-allowed;opacity:.4;transition:none}@media print{.button{background-color:var(--snsw-white);border-color:var(--snsw-button-line,currentcolor);color:var(--snsw-button-bg,var(--snsw-link-blue))}}.button--primary{--snsw-button-fg:var(--snsw-text-white);--snsw-button-bg:var(--snsw-button-red);--snsw-button-line:var(--snsw-button-red)}.button--secondary,.button--white{--snsw-button-line:var(--snsw-link-blue)}.button--secondary:hover,.button--white:hover{--snsw-button-fg:var(--snsw-white);--snsw-button-bg:var(--snsw-link-blue);border-color:var(--snsw-link-blue)}.button--secondary.is-active,.button--secondary:active,.button--white.is-active,.button--white:active{--snsw-button-bg:var(--snsw-link-blue);--snsw-button-fg:var(--snsw-white)}.button--secondary.button--disabled,.button--secondary.is-disabled,.button--secondary:disabled,.button--secondary[disabled],.button--white.button--disabled,.button--white.is-disabled,.button--white:disabled,.button--white[disabled]{--snsw-button-fg:var(--snsw-link-blue);--snsw-button-bg:#0000}.button--tertiary:hover{--snsw-button-fg:var(--snsw-white);--snsw-button-bg:var(--snsw-link-blue);--snsw-button-line:var(--snsw-link-blue)}.button--tertiary.is-active,.button--tertiary:active{--snsw-button-bg:var(--snsw-link-blue);--snsw-button-fg:var(--snsw-white);--snsw-button-line:var(--snsw-link-blue)}.button--tertiary.button--disabled,.button--tertiary.is-disabled,.button--tertiary:disabled,.button--tertiary[disabled]{--snsw-button-fg:var(--snsw-link-blue);--snsw-button-bg:#0000;--snsw-button-line:#0000}.button--tertiary:not(:active,.is-active,:hover,[disabled],:disabled,.button--disabled,.is-disabled,.is-loading,.loader__spinner){text-decoration-line:underline}.button--destructive{--snsw-button-fg:var(--snsw-text-white);--snsw-button-bg:var(--snsw-button-red-dark);--snsw-button-line:var(--snsw-button-red-dark)}.button--arrow,.button--link{--snsw-button-fg:var(--snsw-link-blue);background:none;border:0;border-radius:0;margin-block:calc(var(--snsw-form-height-m)/2 - 2px - .75rem);min-inline-size:0;padding-block:0;padding-inline:0;text-align:start}.button--arrow:not(.button--disabled,.is-disabled,[disabled],:disabled),.button--link:not(.button--disabled,.is-disabled,[disabled],:disabled){text-decoration-line:underline}.button--arrow:hover,.button--link:hover{background-color:color-mix(in srgb,var(--snsw-link-blue),#fff 90%)}.button--arrow.is-active,.button--arrow:active,.button--link.is-active,.button--link:active{background-color:color-mix(in srgb,var(--snsw-link-blue),#fff 80%)}.button--arrow.button--disabled,.button--arrow.is-disabled,.button--arrow:disabled,.button--arrow[disabled],.button--link.button--disabled,.button--link.is-disabled,.button--link:disabled,.button--link[disabled]{background-color:initial}@media (max-width:479px){.button--arrow,.button--link{inline-size:auto;min-inline-size:0}}.button--arrow:before{background:url("data:image/svg+xml;charset=utf-8,%3Csvg width='19' height='14' xmlns='http://www.w3.org/2000/svg' fill='%23002664'%3E%3Cpath d='m10.033 1.61 4.084 4.027H0v2.301h14.117l-4.084 4.027 1.634 1.61 7-6.787-7-6.788z'/%3E%3C/svg%3E") no-repeat 100%;block-size:14px;content:"";inline-size:20px;order:2}li .button,p .button,td .button{margin-block-end:1rem}@media (min-width:480px){li .button,p .button,td .button{margin-block-end:0;margin-inline-end:1rem}}.badge{border:1px solid var(--snsw-black);border-radius:.6875rem;color:var(--snsw-text-black);display:inline-block;font-size:12px;font-weight:500;line-height:1.25rem;padding-block:0;padding-inline:.625rem;text-transform:uppercase}.badge *{margin:0}</style> <style 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data-drupal-settingstray="editable"> <div id="siteWideBanner"></div> </div> <div id="global-header" data-ga4-section-id="global_header" role="banner"><div class="skeleton skeleton--header"></div></div> <main> <header class="page-header" data-ga4-section-id="page_header"> <div class="container"> <div class="print-logo"> <img class='rs_skip' src="https://www.service.nsw.gov.au/themes/snsw_theme/images/servicensw-logo.svg" alt="Service NSW"> </div> <nav class="breadcrumb rs_skip" role="navigation" aria-label="Breadcrumbs"> <ol itemscope itemtype="https://schema.org/BreadcrumbList"> <li itemprop="itemListElement" itemscope itemtype="https://schema.org/ListItem"><a itemprop="item" href="/"><span itemprop="name">Home</span><meta itemprop="position" content="1" /></a></li> <li itemprop="itemListElement" itemscope itemtype="https://schema.org/ListItem"><a itemprop="item" href="/about-us"><span itemprop="name">About us</span><meta itemprop="position" content="2" /></a></li> <li 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This will help you successfully complete applications that require your photo to confirm your identity.</p> </div> </header> <div class="page-notices" data-ga4-section-id="page_notice" role="region" aria-label="Notices"> <div class="container"> <div id="notices"></div> <div data-drupal-messages-fallback class="hidden"></div> </div> </div> <div class="container" role="region" aria-label="Read page and text size"> <div class="page-control"> <div id="block-openreadspeakerblock" class="settings-tray-editable block" data-drupal-settingstray="editable"> <div class="open-readspeaker-webreader"> <div id="readspeaker_button" class="rs_skip rsbtn rs_preserve"> <a rel="nofollow" href="//app-oc.readspeaker.com/cgi-bin/rsent?customerid=13468&lang=en_au&readid=no-use&readclass=page-content%2Cpage-header%2Cpage-notices&url=https%3A//www.service.nsw.gov.au/about-us/our-services/service-centre-photos" title="Listen to this page using ReadSpeaker" class="rsbtn_play"> <span class="rsbtn_left rsimg rspart"> <span class="rsbtn_text"> <span>Listen</span> </span> </span> <span class="rsbtn_right rsimg rsplay rspart"></span> </a> </div> </div> </div> <div id="block-fontresizeblock" class="settings-tray-editable block" data-drupal-settingstray="editable"> <div id="fontSize" class="font-resize"></div> </div> </div> </div> <div class="page-content" id="main-content" data-ga4-section-id="page_content"> <div id="block-content" class="block"> <article class="page-wrapper content"> <section class="landing-page__section"> <div class="container toc-container"> <div class="region"> <div class="block"> <section class="page-section"> <h2>Guidelines for getting your photo taken</h2> <p>When we take your photo, we ask you to:</p> <ul><li>sit up straight and look directly at the camera with your eyes open</li> <li>not smile – have a neutral expression on your face with your mouth closed</li> <li>remove all glasses or sunglasses, even if you need glasses to drive</li> <li>remove headphones or earbuds (hearing aids do not need to be removed)</li> <li>make sure your hair is not covering your face, particularly your eyes and eyebrows.</li> </ul><h3>Make-up and jewellery</h3> <p>Facial ornaments and piercings such as nose and eyebrow rings and studs are acceptable if you wear them all the time and they do not cause a reflection in the photograph.</p> <p>Earrings are acceptable as long as they do not obstruct the view of the edges of your face.</p> <p>Excessive or extreme make-up that changes your appearance such as gothic or theatrical/stage make-up is not acceptable. </p> <p><a id="Hatsandotherheadcoverings"></a></p> <h3 id="toc-hats-and-other-head-coverings">Head coverings and hats</h3> <p>You may only wear a garment to cover your head if it is for cultural or religious reasons and is primarily designed for that purpose. You may not wear any other kind of hat or novelty wig.</p> <p>You must adjust your head covering so that:</p> <ul><li>your whole face is visible, from the bottom of your chin to the top of your forehead, including both edges of your face</li> <li>no shadows are cast on your face.</li> </ul><p>Hair accessories are acceptable, as long as they do not obstruct the view of any facial feature.</p> <h2>Links</h2> <ul><li><a href="/service-centre">Find a Service NSW Centre</a></li> <li><a data-entity-substitution="canonical" data-entity-type="linky" data-entity-uuid="3803109c-70b3-45cd-a247-f7aad6a380e7" href="/about-us/our-services/your-responsibilities">Your responsibilities when visiting a service centre</a></li> <li><a data-entity-substitution="canonical" data-entity-type="linky" data-entity-uuid="1ddb7a94-b094-462c-a505-b2d459480edf" href="/about-us/our-services/quiet-hour">Service centre Quiet Hour</a></li> </ul> </section> </div> </div> <div class="region"> </div> </div> </section> <div class="back-to-top rs_skip" id="back-to-top"> <a href="#main-content" class="button button--link button--short">Back to top</a> </div> <div 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